Quick Start Guide VERIZON HIGH SPEED INTERNET Step-By-Step Setup Instructions

1 Do you have dial-up or another Internet

service? If you will no longer be using that
5 Locate the cable
Kit.
B or C from the Installation
7 Connect the phone cord.
8 Make sure there is no filter anywhere along
PC/Ethernet • Connect one end of the phone cord D to the the path from the wall jack to the modem.
service, unplug both ends of its phone cord
Modem/Data DSL jack on the modem.
or cable. CORRECT INCORRECT
• Connect the other end directly into the nearest
wall jack.* Wall jack Wall jack

2 Do you have more than one computer?

or
If so, and you use a router, disconnect it from
the computer where you are installing Verizon Wall jack
Modem
Modem
X Modem

B
High Speed Internet. You may reconnect the

POWER

POWER
DC 12V DC 12V
E4 E4
E3 E3
RESET RESET
E2 E2
E1 E1
ETHERNET ETHERNET

C
DSL DSL

router after your installation is successful. Ethernet cable Y-cable

Phone (Optional) Phone (Optional)

Note: If there are no land-line phone devices Important!

POWER
DC 12V
E4
E3
RESET
E2
E1
ET

• Make sure all phone devices are filtered before you

ETHERN

in your home, proceed to step 5.

DSL

connect the modem. D

Phone cord
• Do not install filters on empty phone jacks.
3 Do you have any phones mounted on the
wall? If so, install a wall mount filter(s). To order
additional filters, call 1.800.567.6789.
9 Connect the power cord to the modem and
plug it into a power outlet.
6 Connect the cable B or C to the modem1 and
the Ethernet port on your desktop or laptop.2
*Is the wall jack already occupied?
E
• Turn on the modem.
If so, use the supplied • Wait for the Internet light to become steady
If you can’t find an Ethernet port, insert the CD now. 2-for-1 adapter E to create a space or flashing green.
B to connect the modem phone cord. 2-for-1 adapter
Ethernet port Power outlet
Modem
or 2-for-1 adapter
(Optional*)
Wall jack
Wall mount
filter

POWER
DC 12V
E4

* Use the 2-for-1 adapter

T E3
RESE
E2

Power cord
E1
RNET
ETHE

DSL

C only if the modem needs to

Tip: Remove the phone by pushing up gently Modem share the wall jack with an
from the bottom. Y-cable, Ethernet existing phone or other
device.
POWER

C
DC 12V
E4
E3
RESET
E2
E1
ETHERNET

DSL

4 Install filters on ALL phone devices. 1

If the modem has multiple ports, it doesn’t matter which 10 A. Run Internet Explorer.
one you use. If you are not automatically
Install filters A at the wall jack as shown. 2
Filters are required for:
Even if you plan to use wireless, the initial connection redirected, go to
must be made using the cable. http://activatemydsl.verizon.net.
• All phones (corded and cordless phone bases) Follow the online instructions to set
• Dial-up modems (if still in use) up your account.
• Answering machines Wall jack
Example of a Completed Setup
• Caller ID units Power outlet B. Can’t connect to the Internet?
• Fax machines • Insert the Verizon Installation CD
Wall jack
• DVR units/satellite • Select “New User”
TV dialers 2-for-1 adapter (optional) • Select “Troubleshoot
A E
• Security systems my connection”
Filter A
• Meter readers Power
cord
• TTY devices Modem
• Emergency medical devices Filter A

Need Help? Use the CD for

POWER

DC 12V
E4
E3
RESET
E2

troubleshooting, or call
E1
RNET
ETHE

DSL

Phone
(Optional) D
Verizon Online at 1.800.567.6789.
Phone cord
C

Y-cable (or Ethernet cable B )

(The modem and your computer may look different than the ones shown here.)
QSGUIDECON