Anupam Bansal

(408) 916 3480 || Bothell, WA 98021 || anupamvbansal@yahoo.com || https://www.linkedin.com/in/anupmvbansal

EXECUTIVE SUMMARY
Test Manager | Technical Program Manager | Certified Scrum Master
Diverse experience leading high-performing teams and overseeing end-to-end testing for complex products.

Over 20 years of experience leveraging technical expertise to develop and adapt test approaches for diverse industries—
retail/ecommerce, finance, logistics, travel/airlines, telecommunications, entertainment, and other segments. Ensure full test
coverage, verify functionality and usability on a range of platforms and devices. Prepare project plans and schedules,
engage with key stakeholders, and collaborate on defining and delivering innovative solutions. Recruit, manage, and lead
high-performing teams of onsite and offshore resources with the necessary skills to meet project needs.

CORE COMPETENCIES OR EXPERTISE

 Project Management, Planning & Delivery
 QA Tests Strategy & Approach
 Test Case/Test Scenario Development
 Functional, Unit, Integration Testing
 Virtualization & Cloud Systems
 Mobile, Web, and Desktop Applications
 SDLC, Agile/Scrum, Waterfall Methodologies
 White/Black/Grey Box Testing
 Automation & API-Level Testing
 UAT, Performance, Security Testing
 UI & Backend Automation

PROFESSIONAL HIGHLIGHTS
Test Program Manager (Consultant)  4/2019 - Present.  T-Mobile US, Bellevue, WA
Environment: Java, Rally, JIRA, Cassandra, MySQL, LISA, Jenkins, GitHub, JMeter, Splunk
Key Accomplishments: Analyzed tracked and managed resource requirement & planning, delegation of deliverables,
defect triage & resolution, staff augmentation, coordination of project and team efforts across multiple lines of business.
 Provide leadership, direction, necessary support and guidance on four(4) mid-size projects, collaborate with diverse
cross-functional & MW teams and work closely with Delivery leads for successful release.
 Staffed, hired, mentored, managed and trained team of 8 software QA engineers working and supporting multiple
TFB Projects.
 Managed four (4) TFB projects and 8 quality engineers/ analyst to analyze, develop, create and improve technical
testing process/frameworks. Oversight Functional, Integration, Regression, Automation, SLT, and Performance
testing activities.
 Enhancing test quality and effectiveness by working with the Dev, PM, Business and other stakeholders to resolve
issue, mitigate risks and ensure that products adheres to its quality.
 Regulating and coordinating testing processes and standards across multiple projects and teams

Test Manager (Consultant)  3/2017 – 3/2019  Starbucks, Seattle, WA

Environment: Java, TestRail, JIRA, MS Azure, MS SQL Server 2016, Jenkins, GitHub, JMeter, TOSCA, Splunk
Key Accomplishments: Responsible for releasing high-quality, scalable software products in a fast-paced environment;
work closely with project sponsors, product owners, developers and other stakeholders to define and deliver innovative
solutions that optimize use of resources and technologies.
 Effectively and efficiently plan and prioritize all resources working across project(s) based on the scope of work &
project goals.
 Design and develop JMeter Integration scripts for backend Automation of WFM Application.
 Tested webservices and ETLs in cloud using Microsoft Azure and automation using TOSCA and JMeter.
 Perform testing activities (Functional, Integration, End-to-End & System) on various modules of WFM Application to
ensure accurate program output, along with identifying and resolving defects.
 Provides leadership for onshore and offshore/collocated teams, helping to resolve issues and remove obstacles
along with tracking of project milestones.
 Conduct project retrospective and proactively identify opportunities for improvement to all process and tools.
 Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify
solutions to address them in advance.

Continued...
 Anupam Bansal

Test Manager (Consultant)  6/2015 – 02/2017  T-Mobile, Bothell, WA

Environment: Java, Linux, TeamCity, WebLogic 11g, SoapUI, JIRA, Quality Center, SQL Server 2008, Selenium
Key Accomplishments: Managed all aspect of Project Management including testing for multifaceted retail business
project encompassing REMO, QVXP, TMAG, MPOS, POS, Cartier, DLM2.0, and White Glove Service Charges. Developed,
implemented, and enforced testing standards to ensure deployed functionality meets or exceeds key quality performance
indicators.
 Ensure full test coverage, advise on functional, regression, system, integration, Unit, backend, API, UAT, and
performance testing; establish test strategies and update project stakeholders on test milestones.
 Prioritized, triaged, tracked, and debugged service-related issues and liaised with middleware development teams
to resolve high-priority issues to facilitate service level testing (Tibco & RSP) for retail.

Project Test Manager (Consultant)  1/2015 – 6/2015  Nike, Beaverton, OR

Environment: Java, IntelliJ, VersionOne, Sauce Labs, Geb, Spock, Selenium, Tortoise SVN, CPS PUB, MMX, Splunk, Go
Key Accomplishments: Maintained regression test suite, monitored progress, and oversaw defect reporting, prioritization,
triage, and resolution to final production deployment. Assisted in tracking, monitoring, and managing multiple projects and
test executions. Used fiddler to monitor, track, debug and resolve any network issues.
 Partnered with key stakeholders to identify resource needs, assemble and allocate teams, manage complex project
plans, synchronize schedules to ensure timely completion of QA deliverables, and update project milestones.
 Effectively engaged with all technical, business, and other cross-functional teams to balance competing priorities
and manage customer expectations.

Project Test Lead | SDET-2 (Consultant)  2/2013 – 12/2014  T-Mobile, Bothell, WA

Environment: Java, Linux, Maven, TeamCity, WebLogic, STS, SoapUI, JIRA, Quality Center, SQL Server 2008, Selenium
Key Accomplishments: Owned projects, managed onsite and offshore teams, and facilitated cross-functional collaboration
for multiple projects. Wrote assertion tests and updated, maintained, and executed JUnit tests in test harness. Reviewed
server logs, debugged errors, provided SOAP request/response (XML/JSON), and worked with middleware services team
to resolve failures. Recognized with Award for Contributions on REMO UAT Finalization and Assistance within UAT
Testing
 Defined test scenarios, developed test plans, designed test data, authored test cases, executed tests and
updated test status; reported, tracked, and facilitated resolution of defects.
 Executed complete end-to-end functional, system, integration, and regression tests on multiple platforms/devices.
 Developed and maintained test automation framework and scripts.

Lead QA Engineer  8/2011 – 2/2013  Walt Disney Parks and Resorts Online (WDPRO), Seattle, WA
Environment: Mac OS X, Java, Apache Maven, JavaScript, CMS, MySQL, Wiki, Bamboo (CI), JBehave, Selenium,
Cucumber, Jira, SDLC, Agile/Scrum
Key Accomplishments: Led testing for mobile and other projects, including planning, prioritizing, tracking, managing, and
updating test efforts, approaches, and strategies to ensure full coverage. Presented updates on QA milestones at daily
stand-up meetings. Developed relationships with cross-functional teams to facilitate continuous improvement to product
design, quality, features, and defect resolution. Recruited, trained, and managed onsite and offshore QA team. Recognized
with Red Mickey Tech Award.
 Successfully executed quality of multiple large & small project releases using SDLC, Hybrid, and Scrum methods.
 Configured, set up, and tested mobile apps and features on multiple iOS, Android, and Blackberry devices and
emulators; executed UI, regression, system and production validation of mobile sites.

Lead System QA Analyst (Consultant)  1/2010 – 7/2011  Qualcomm, San Diego, CA

Environment: Java, Maven, Oracle 10g, REST Web Services, Quality Center, Salesforce COE, QTP, JMeter, SoapUI
Key Accomplishments: Designed, developed, executed, and tested RESTful Web Services. Developed, updated, and
maintained JUnit assertion tests for backend modules. Executed end-to-end functional integration, and system test
scenarios. Configured, deployed, and tested application on various mobile devices. Recognized with Recognition
Certificate for outstanding work on VIVE.
 Anupam Bansal
Senior Test Engineer  03/2005 – 11/2009  Walmart.com, Brisbane, CA
Environment: Java, Rest Web Services, JDBC, EDI, QualityCenter, SilkTest, Selenium, MS Project, Visio etc.
Key Accomplishments:: Worked as automation lead for onshore and offshore teams. Coordinated, tracked, managed, and prioritized
automation and maintenance work for both the teams. Developed and tested end-to-end system and integration test scenarios for
Walmart.com. Participated in Production support, UAT testing and involved in validating Emergency Bug Fixes
 Developed, Analyzed and Tested XML scripts to test Supply Chain Management functionality.
 Created python scripts for generation and transmission of XML data files to various vendors.
 Created, Supervised and Monitored backend test automation scripts written in Java/Selenium, Python.

Sr. QE Engineer  07/2004 – Nov 2005  Wells Fargo Bank, CA

Environment: Java Swing/HTML based client interface with Oracle 9i, Web logic App Server.
Key Accomplishments: Designed and developed testing strategies, Test Plans, Test Cases for web based applications. Analyzed
and reviewed functional Specs for functionality and testability of the application.
 Performed Unit, Integration, Functional, System and Regression testing.
 Modeled and set up of test datasets for functional testing as well as any client demos.

PREVIOUS EXPERIENCE
SDET -II  11/2003 – 06/2004  Microsoft Corp, WA
Sr. QA Analyst  09/2002 – 09/2003  Capital One, VA
QA Engineer  10/2000 – 08/2002  Sabre Holdings, TX
System Administrator  05/1997 – 09/2000  DHL Worldwide Express, India

EDUCATION & TRAININGS

Master of Business Administration (MBA)
INSTITUTE OF MANAGEMENT STUDIES | Indore, M.P., India

Bachelor of Science in Finance, Accounting & Economics

KANPUR UNIVERSITY | Kanpur, India

CERTIFICATION & TRAINING:

Certified Scrum Master | CSM Certificate #555869 – Scrum Alliance, 2016
“Programming & Testing in Java” – High Tech Academy, 2008
“Project Management” – Walmart, 2005

TECHNICAL PROFICIENCIES
Programming Languages: Python, C#, Java, JavaScript, VB Script, HTML, XML, SQL
Database Systems: MySQL, SQL Server 2008, ORACLE 8i/9i/10g, PL/SQL, Cassandra
Automation Tools: WinRunner, SilkTest, Selenium Web driver 2.0, QTP10.0 & TOSCA
Web Tools & Technology: ASP, .NET, J2EE, EJB, JSP, ANT, Maven, JDBC, JDOM, Microsoft Azure
Defect Tracking System: MS Studio 2.10, QualityCenter, ClearQuest, DDTS, DTS, Remedy, JIRA
Version Control Tools: Microsoft Visual Source Safe, Rational ClearCase, CVS, Perforce, GitHub
Web Servers & Web APIs: MS IIS, Apache, Web Logic 11g, JBoss, SoapUI, POSTMAN (REST API)
Operating Systems: Mac OSX, iOS, Windows XP/7, Win 2000, UNIX: Linux/Sun Solaris/AIX

AWARDS & HONORS

 Recognized for Contributions on REMO UAT Finalization and Assistance within UAT Testing Processes – T-Mobile, 2014
 Red Mickey Tech Award – Walt Disney Parks & Resorts Online, 2012
 Recognition for Outstanding Work on Carsland /Hong Kong Disneyland Projects – Walt Disney Parks & Resorts, 2012
 Recognized for Outstanding Contribution, Going Above and Beyond the Call of Duty in Support of VIVE – Qualcomm, 2010
 Recognized by QA Management for Training on Supply Chain Functionality and Enhancements – Walmart.com, 2008.