WARRANTY CERTIFICATE

A-1 Fence Warranty

On Welded Mesh Panel System
A-1 Fence warranty gives you the peace of mind that your fence or gate will be serviceable
for 2 years subject to appropriate maintenance and proper use.

A. Definitions:
Us, We, Our: A-1 Fence Products Company Pvt. Ltd.
Customer: who has purchased the fence from us and is mentioned on the sales invoice.
Sales invoice: Our sales invoice for the sale of concerned fence material. Working Day:
Any day other than Saturday, Sunday or Public Holiday.

B. Benefits to the customer:

We will replace any fence component (as per below mentioned charges) which have been
damaged within 2 years starting from the date of sales invoice. The benefits of this
warranty are limited to the customer only.

C. Conditions:

The warranty is valid only under the following conditions:

1. The fence product has been supplied by A-1 Fence.
2. The fences are installed as per our approved guidelines.
3. The original sales invoice is produced as a proof of purchase.
4. The customer must follow the claims procedure (given below).
5. ln the event of a claim the customer must provide us with every reasonable
6. Opportunity to inspect the fence components and allow us to remove the samples of
fence for testing as may be appropriate
7. The fence components must be left in situ as originally installed until a preliminary
inspection has been made or the claim settled without inspection.
8. Full payment has been received for the concerned sales invoice
D. Claim procedure:
1. The customer must notify us in writing within 30 days of the customer first becoming
aware of the circumstances which may give rise to a claim under its warranty, giving
full details, relevant photographs and copy of sales invoice.
2. We will issue a notification as to claims acceptance within 15 working days after the
inspection and any replacements will be arranged in a reasonable time frame.
3. If necessary an independent inspection authority mutually agreed upon may be engaged
to inspect the true nature of claim. Any expenses related to such an inspection would be
to our account if the investigation proves that the damages our covered by the warranty.
4. We will endeavor to supply fence components to match as closely as possible as the
ones being replaced, however this may be affected by changes in availability and
design. ln such circumstance we will replace the affected components with ones of a
similar design and value.

E. Exclusions:
The warranty does not cover or becomes null and void under the following conditions:

1. All forms of mechanical abuse, including but not limited to damage under storm
conditions, vehicle impact, acts of vandalism, forced entry, or damages incurred during
storage, transport, installation, handling, etc.
2. If fence is used for a purpose for which it is not designed.
3. The costs of removal, disposal or installation of the replacement fence components.
4. Any incidental, economic or consequential loss whatsoever which results from the
damage of fence components, including but not limited to loss of profits and damage to
third parties.
5. The fence is installed within 1000 meters of sea.
6. The fence has been drilled, cut, or has been left covered by corrosive elements for long
periods of time.
7. The fence is installed in temperatures beyond the range of 0 degrees c to 50 degrees C.
8. Presence of any corrosive fumes/gases like, acidic gases such as hydrogen sulfide,
sulfur oxides, chlorine, hydrogen fluoride (HF) and nitrogen oxides; caustic gases such
as ammonia, and oxidizing gases such as ozone, within the radius of 500 mtrs of the
fence installation.
9. The fence is either left immersed in water for long durations due to flood conditions or
other similar circumstances.

On behalf of ,
A-1 Fence Products Co. Pvt. Ltd

Quality Lead