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Corporate versus Individual Moral Responsibility

Author(s): C. Soares
Source: Journal of Business Ethics, Vol. 46, No. 2 (Aug., 2003), pp. 143-150
Published by: Springer
Stable URL: https://www.jstor.org/stable/25075096
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Corporate Versus Individual
Moral Responsibility C. Soares

ABSTPJVCT. There is a clear tendency in contem that corporations have sufficient structural com
porary political/legal thought to limit agency to indi plexity to be agents whom it makes sense to call
vidual agents, thereby denying the existence and to account for their actions and them conse
relevance of collective moral agency in general, and quences of those actions. It may not be possible
corporate agency in particular. This tendency is ulti
for corporations to be responsible in the way that
mately rooted in two particular forms of individualism
individuals can be, but they can be responsible in
- methodological and fictive (abstract) - which have
a way appropriate to corporations.1
their source in the Enlightenment. Furthermore, the
dominant notion of moral agency owes a lot to Kant
whose moral/legal philosophy is grounded exclusively
on abstract reason and personal autonomy, to the 2. A metaphysical issue: nominalist or
detriment of a due recognition of the socio-histor realist?
ical grounds of moral social conduct.
I shall argue that an adequate theory of responsi J. Braithwaite and B. Fisse in an article,
bility is needed, which does not only take into "The Allocation of Responsibility for Cor
account individual responsibility, but also collective porate Crime: Individualism, Collectivism and
and corporate responsibility, capable of taking into Accountability" argues that methodological indi
consideration society and its problems. Furthermore,
vidualism, especially the kind advocated by
corporations are consciously and carefully structured
Hayek amounts to a dualist ontology. On the one
organisations with different levels of management and
side are individuals; on the other corporations.
have clearly defined aims and objectives, a central
Individuals are observable, and therefore, real;
feature upon which I shall be focussing in this paper.
corporations are abstractions without the possi
KEY WORDS: agency, corporate moral agency, bility of direct observation (Fisse and Braithwaite,
individual, individualist, moral responsibility, nomi 1998, p. 476).2 If it is so, it is not possible to
nalists, realist ascribe moral accountability3 to a corporation,
and ideas such as agency, autonomy and ratio
nality do not apply to a corporation. John
1. Introduction Ladd appears to agree with this view, when he
says:
Is a corporation an entity in relation to whom
we can apply the ideas of moral responsibility We cannot and must not expect formal organiza
tions, or their representatives acting in their official
such as agency, rationality, and autonomy? How
capacities, to be honest, courageous, considerate,
can we apply responsibility and blame to a sympathetic, or to have any kind of moral integrity.
corporation? For the upholders of the theory of Such concepts are not in the vocabulary, so to
individual responsibility rooted in methodolog speak, of the organizational language game (Ladd,
ical individualism and its related metaphysics, 1970, p. 499).
one cannot ascribe moral responsibility to a
corporation, only to "flesh-and-blood" individ In the "game" of corporations moral responsi
uals who are moral persons. However, I argue bility is a word without meaning.

?? Journal of Business Ethics 46: 143-150, 2003.


r ? 2003 Kluwer Academic Publishers. Printed in the Netherlands.

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144 C. Soares

The debate around this problematic have two with dominant roles to play in our society.
contestants: nominalists and realists. For the Therefore, in this view, corporations are more
former, corporations are collections of individ than mere collections of individuals, which
uals, or aggregations of human beings.4 For the means that they are capable of moral decisions
latter, a corporation has an existence and a and, hence, susceptible to moral blame
meaning as well as a moral/legal personality of (Goodpaster, 1982, pp. 132-141).
its own. Both of these views have implications
for moral and legal responsibility. If we accept Every corporation creates a general set of policies
that corporations are merely aggregations of indi (as well as an image) that are easily accessible to
both its agents and those with whom it interacts.
viduals it is difficult to ascribe moral responsi
When an action performed by someone in the
bility. In this nominalist view, corporations do
employ of a corporation is an implementation of
not exist apart from its members; any blame
its corporate policy, then it is proper to describe
worthiness or responsibility can only be obtained the act as done for corporate reasons or for cor
from the culpability of an individual servant porate purposes to advance corporate plans, and so
or employee. This would leave one with the as an intentional action of the corporation (French,
problem of deciding whether the corporation 1995, p. 27).6
should be responsible for the behaviour of all of
its employees or only for some of them. On the From this point of view, one can say that cor
realist view, corporations do represent something poration's social interactions with others fall, at
beyond individuals, which means that following least, into four categories:
from this point of view, it may be possible to find
1. Interchanges between individual agents.
a new candidate for attributing responsibility.
2. Corporations interacting with individual
agents.
3. Corporations interacting with other cor
3. Question of rational agency
porations.
4. Corporations interacting with society.
Behind the controversy involving these two posi
tions in metaphysics, stands another crucial but As an example of the first category: Mr.
related issue, namely, about rational agency. Can Ruben, one of the managers of Body Shop and
we apply to a corporation, ideas such as, agency, I meeting on a street of Manchester; the second:
rationality, autonomy? the Body Shop billing me for a kind of skin
Peter French first sets out the individualist product and responding to my objections; the
answer as follows: third: the Body Shop arranging to bank with the
Co-op Bank instead of Barclays Bank; the fourth:
(a corporation) is understood to be nothing more the Body Shop creating a school for handicap
than a contractual nexus, a collection of self-inter
children in Bangladesh.
ested humans acting either as principals or agents
Corporations in their relations and actions, as
with respect to each other. . . . The agents, agency
is obvious, have far more power and control over
theory assumes, only work for their principals
many others than individual agents because they,
because of what those agents expect personally to
gain from the relationship. A corporation is but the
by and large, structurally constitute the situations
financial and contractual "playing field" for a in which individual agents have to operate and
number of individual dealings, and it has no exis make choices. For instance, in a recent article in
tence independent of those dealings (French, 1997, The Guardian, John Pilger wrote about the
p. 148).5 inhuman conditions and low wages in which
people are forced to work and live, to be able to
However, French goes on to reject it, and survive under the dictum of globalisation where
argues that corporations are moral persons in the big companies such as Gap or Nike exercise their
sense that they are entities and they are inten power, depriving the workers of a free and
tional actors. He sees corporations as entities dignified life.7

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Corporate Versus Individual Moral Responsibility 145

According to French all corporations have 4. Corporate moral agency


internal decision structures (CID) that supply the
basis for attributing moral agency to them. He Corporate moral agency enables the possibility
identifies two elements in these structures, the of describing an event in two ways: First, the
first is related to "an organizational flow chart" intentional action of the individuals, and second,
and the second involves rules that enable one to the intentional action of the corporation for
go between individual and corporate decisions which the individuals work. This means that
(1997). The CID structures have two kinds intentionality is not only confined to the level
of rules: organisational and policy rules. He of the individual. Take a sentence like the fol
compares the former to the descriptive rules of lowing which one might read in the daily papers:
sport events, like the rules of a basketball game. "Corporation X today signed an agreement with
These organisational rules in corporations dis Government Y to lower the price of certain
tinguish between and clarify the role of each drugs it sells to Y". The corporation in question
member, "delineate stations and managerial has certain rational goals in mind - for instance,
levels, and plot the lines of authority, subordina Government Y has already started legal pro
tion, and dependence among and between such ceedings against it for over-pricing, that Y has
stations and the organization" (French, 1996, threatened to take its custom to a rival, etc.
p. 41). The policy rules are what he calls, "recog However, the corporation can only achieve its
nition" rules, because they provide "affirmative goals and interests through the actions of certain
grounds for describing a decision or an act as designated "flesh-and-blood" individuals. In the
having been made or performed for corporate example cited, its CEO, a certain Mr A would
reasons in the structured way" (French, 1997, have put his signature to the same document as
p. 150). the Minister for Health of Y, a certain Mr B. Mr
We can say with T. Brytting, that "together A, not in his capacity as CEO of Y, but as a mere
they form the 'letter' and the 'spirit' of the shareholder of Y, might be very unhappy about
company" (2000, p. 89). It is even possible for the corporation's action, as he personally could
the CID structure to be so tightly construed that stand to lose out on his dividends as he has shares
individual responsibility and freedom no longer in the corporation. The corporation's interests
makes sense. However, French argues that, in and goals could diverge from those of the indi
practice, it makes sense to talk about actions, vidual within the corporation in any one specific
which are informed by the corporation's plans, context. All this means is that corporations
aims and interests beyond those of the individ have rational reasons for behaving in certain
uals who work inside the company. Under those ways because they have interests in pursuing
circumstances the corporation is a moral agent in their established corporate goals despite the tem
its own right with a strong sense of its corpo porary, conflicting self-interests of managers and
rate culture. The corporation identity depends directors.
upon their ability to consolidate their culture in In this non-mysterious sense, we can say that
terms of articulating a domain of shared meaning. corporations are intentional actors, capable of
As Keith Pheby argues, "at the heart of this being motivated to respond not only to internal
structural closure lie processes of communication, challenges but also to external ones. As inten
operating internally by defining a common con tional actors, why then should they not have
ceptual framework for the realisation of common responsibilities? But responsibilities to whom?
desires, and operating externally by a process of Commonly, corporations are said to be respon
reality construction which determines the organ sible to its shareholders; by this is meant that
isation's mode of interaction with other systems should shareholders be displeased with their
within its domain" (1997, p. 78). annual dividends, they could sell off their shares,
or try to get rid of the CEO, etc. These actions
appear to cause no difficulty. No-body seems
to find it unintelligible to hold the "fat cat"

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146 C. Soares

responsible for the slump in the corporation's with creating and maintaining the scale or worth
fortune; some people find it, however, morally against which the majority of adults in Western
offensive why "fat cats" in our present culture societies judge their own value. . . . Corporations
are seemingly "rewarded" for their incompe are far from being social fictions (French, 1996,
tence. But the latter difficulty is only morally
p. ix).9
bizarre; from the theoretical point of view of
holding someone responsible for the down-turn
in the corporation's fortune, every one seems to 5. Individualist critique
be clear that it is the CEO and/or other top
managers, rather than the porter at the front door Nonetheless, this view has been subject to critical
or no-one who could be said to be responsible. scrutiny, namely by the individualist side.10 I
However, difficulties of an insuperable theo cannot discuss in detail all the different points of
retical kind are alleged to arise the moment one each critique, but it is important to underline
claims that corporations ought to be responsible that these positions consider French's view to be
to a wider set of people, other than their share flawed, because he compares the corporation's
holders, such as their customers, citizens at large capability of decision-making with that of the
who have to suffer the effects of their actions human mind, implying that corporate inten
(like polluting air, water, soil). Surely, this situa tionality could be compared to human inten
tion is analogous to holding the "fat cat" respon tionality. But his critics may have missed the
sible for incompetence by the morally bizarre act point, namely if corporations can act rationally
of "rewarding" him/her for incompetence, as in (and autonomously), it would follow that they
reality, he/she is being held responsible for the can be said to be moral agents.11
incompetence. Sacking (or in polite speech, But how can this view be sustained against the
"stepping down because of pressure") constitutes central charge mounted by the individualist
blame, even if the blame is sweetened by a fat critique? Let us begin by setting out in brief an
cheque. analysis of what the individual theory of respon
Furthermore, these individuals are not sibility could mean by the notion of human
agency. An individual is said to be an effective
ordinary intentional actors, so to speak, but
owing firstly, to their power, their actions have agent if at least the following conditions obtain:12
impact upon a large number of people. They also 1. He/she has desires and emotions.
have extensive resources enabling them to for 2. He/she has knowledge of some (though
mulate and articulate certain policies and strate necessarily not all) of the causal connections
gies, for carrying them out, as well as to monitor in the world in which he/she operates.
their outcome.8
3. He/she can foresee (to some extent) the
I argue that, admitting the above, then cor consequences of his/her action.
porations may even be held to a more stringent 4. He/she is capable of formulating intentions
level of responsibility than a mere "flesh-and and plans based on 1, 2, 3.
blood" private citizen, as its field of action is
more embracing than that of individual agents. The notion of (moral) responsibility may at the
This is the reason why French says: same time be attributed only to those human
beings who satisfy the above. That is why, not
Business firms in this century occupy social posi
all human beings are moral agents13 - the very
tions roughly equivalent to the prominent posts
young, for instance, do not qualify. Babies have
held in other eras by the church, the nobility, the
desires, of course, but these are very limited ones;
army, even the feudal lords. They dominate the
lives of all but a few members of the community. their knowledge of causal connections is again
They control the financial and economic aspects at best absolutely minimal, although not totally
of society and are possessed of monetary power absent. In pre-modern times, animals were
far greater than the world's governments. . . . credited with responsibility but since modernity,
Corporations today enjoy the prestige associated they have not been so charged on the grounds

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Corporate Versus Individual Moral Responsibility 147

that, as they lack language, they are incapable of tive analysis proposed, the corporation
being aware (in the way a normal human adult refers to an entity over and above a mere
is) of the consequences of their behaviour and, aggregation of abstract/fictive individuals.
therefore, of the harm they could cause to others. As we have also seen, the corporation has
Next, let us apply the criteria listed above to a tightly focused structure and organisation
a corporation. Surely, it is unproblematic to (CID) within which policies and strategies
admit that a corporation has desires, purposes and are articulated, formulated, discussed, dis
goals (the key ones being to maximise profits and carded or endorsed and then implemented.
growth), it can and must articulate and formu Obviously, only "flesh-and-blood" indi
late intentions and plans, short- and long-term viduals can articulate, formulate, debate,
(including its so-called "mission statement"), it discuss, reject/endorse goals and the means
is capable of apprising itself of causal connections for executing them. But these "flesh-and
in the domain in which it operates, it can foresee blood" individuals are not fictive or
and monitor (even to a greater extent, as we have abstract individuals - they are people
seen, than any ordinary intentional actor) the acting within a certain social context, ful
consequences of its actions (although it may filling certain functions, carrying out
choose to turn a blind eye to some of these, and certain roles,
that is common enough). After all, a corporation (b) Under methodological individualism,
is not like a loose cannon, a somnambulist, a social phenomena are explained as the
baby, a mentally retarded or a mad person. As we accumulation of the unintended conse
have already seen, it is essentially a clearly defined quences of individual actions, and there
organisation with stated aims and objectives, with fore, no one single individual agent could
worked out strategies for achieving them, with be blamed for the collective bad that might
resources to monitor closely the impact of its ensue. Again, the theory of individual
strategies on its customers, its competitors, on responsibility implies a simple-minded
governments, etc., and to take steps to revise its view of causation, namely, that the only
strategies in the light of new developments, important type of action is the kind where
social, political as well as scientific and techno one individual can single-handedly and,
logical (Donaldson, 1982). In the free market, no either deliberately or recklessly, bring
corporation can be expected to survive unless it about the harmful bad consequence, such
adapts itself intelligently to the changing world as when someone, who had lost his
in which it operates. Could such an organisa temper, deliberately drove the car over his
tion not be said to be rational and autonomous neighbour and killed her, or took the risk
(its aims and objectives are, after all, self-chosen of killing her by driving at her, but hoping
and defined)? that she would leap out of his way in time.
But not all actions fall under this paradigm.
Ex hypothesi, collective bads do not fall
6. Conclusion under it. Corporation A, which tips its
toxic waste of type A into the stream, may
I argue that the opponents of the notion of cor not poison the stream when such an action
porate responsibility, in adhering to individu occurs in isolation from other like actions,
alism, have also failed to appreciate two things: but if Corporation B also tips its toxic
waste of type B into the stream, and if
(a) That the notion of a corporation cannot Corporation C similarly tips its toxic waste
be reduced to the mere behaviour of indi of type C into the stream, etc., the stream
viduals (who are also abstract in character). would be poisoned. Suppose that one were
Under methodological individualism, the to pose the simple-minded causal question
corporation is simply an aggregate of such in turn regarding each of the corporations
individuals. However, under the alterna involved: does the tipping of its toxic waste

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148 C. Soares

cause the stream to be poisoned? The main reasons for this. The first is related to the media,
answer, each time, would be no. It is, after the state and even to the large corporations that shape
all, the accumulation of the unintended and influence attitudes. When persons are killed or
consequences of their individual acts of injured at work it is typical to describe this as "acci
dents". The Health and Safety at Work Act 1974 is
tipping their respective toxic waste, which
an attempt to increase safety and prevent "accidents"
brought about the stream being poisoned.
at work. This is in sharp contrast to the offences that
(Furthermore, the various different types
individuals commit outside their workplaces involving
of toxic waste may synergistically cause harm. These differences of structures contribute to
poisoning of the stream on a greater scale the general sense that death and injuries at work are
than it would have been the case if they not crime. See "Boss is Jailed over Canoe Deaths",
had all tipped out the same type of waste.) The Independent, Friday 9 December 1994, pp. 1 and
So adhering to the theory of individual 6. "Peter Kite 45, former managing director of the
responsibility would have let all the cor owners of the St Albans centre in Lyme Regis, was
porations involved off the hook. But cor sentenced to three year of imprisonment." In this case
porations, as we have seen, have large it was not very difficult to find someone to blame due

resources and given access to these, the to the size of the company. See also, Clarkson, C.
M. V, "Corporate Culpability", Web fournal of Current
legal fiction of the "reasonable corpora
Legal Issues, 1982, pp. 1-16.
tion" ought to apply. This is to say, that
4 We can say that the nominalists contestants are
each of them ought to have foreseen that
embedded in a Hobbesian way of thinking. It is an
the tipping into the stream of its own toxic individualist thought which is instrumental and can
waste could cumulatively lead to the be articulated around three main strands:
stream being poisoned, and therefore,
1. the notion of the fictive or abstract individual;
could reasonably be held culpable if people
2. the methodological technique of understanding
died from drinking the water drawn from
the whole (society) in terms of its parts (the
the poisoned stream. individuals);
3. the notion of social contract.
This paper has attempted to show that the
theory of individual responsibility, in spite of its The first two may both be said to be reductive in
strengths, is necessarily inadequate outside its character. The fiction of the abstract individual is an
limited domain of applicability. From its per obvious refusal to acknowledge the role of society in
spective, the notion of corporate responsibility which the individuals are necessarily embedded, by
is unintelligible. As a result, societies and legal ignoring the historical and social contexts within
which individuals are born, grow up, mature and die.
systems ? such as the one in England and Wales
Regarding the second, according to the meta
- in which the theory holds sway, have great dif
physics of individualism, society as an entity is not
ficulties, both in theory and in practice, in under
real, but a mere aggregation of its components, the
standing and accepting the notion of corporate abstract individuals, the same for the corporations. On
responsibility in moral as well as legal contexts. this view, society is but a "logical construction" like
the logical construct, "the average couple". To say
that "the average couple in the U.K. has 1.97
Notes children" (P) is not to say that "the average couple"
is a "flesh-and-blood" individual like Mr Jones, or
1 See, Michael Novak, The Fire of Invention: Civil
Mrs Jones; nor is it to say that there are 1.97 children
Society and the Future of the Corporation, Rowman in
& the same way that Mrs Jones has 2 children or Mrs
Littlefield Publishers, Inc, New York, 1997. Brown has 5. Logically, (P) is just a short-hand way
2 Steven Lukes comments that a corporation isof referring to a series of propositions about non-mys
eminently observable ? Steven Lukes, Individualism,terious flesh-and-blood couples and their children as
pp. 111-112. well as to the arithmetical outcome of dividing the
3 Under English criminal law (at least in recent number of children by the number of couples in the
years), only one corporation was ever convicted of U.K. In other words, the ontological "furniture" in
manslaughter. According to Clarkson there are two the world does not include "the average couple" or

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Corporate Versus Individual Moral Responsibility 149

"1.97 children", but only Mr and Mrs A . . . , Mr 11 M. Velasquez, "Why Corporations Are Not
and Mrs X and their children, Mary, Sara etc. Morally Responsible for Anything They Do", Business
Similarly, "corporations" are not part of the onto and Professional Ethics Journal 2, 1983, pp. 1-18. M.
logical "furniture" of this reductive universe; only Friedman, "The Social Responsibility of Business is
(abstraet/fictive) individuals are members. to Increase its Profits", New York Times Magazine,
5 Peter French, "Corporate moral agency", in Sept. 13, 1970. See also P. Werhane, Persons, Rights
Blackwell Encyclopedic Dictionary of Business Ethics, ed. & Corporations, Prentice-Hall, Inc. Englewood Cliffs,
by Patricia Werhane and R. Edward Freeman, New York, 1985. She develops a moderate position
Blackwell, London, vol. XI, 1997, pp. 148-151. See on corporate moral agency, based on the notion of
also, P. French, Collective and Corporate Responsibility, "secondary actions." "Because corporate "actions" are
and Corporate Ethics, Harcourt Brace College what I have called secondary actions, a corporation
Publishers, London, 1996. is not an independent moral agent. Unlike individual
6 P. French, Corporate Ethics, Harcourt Brace College actions, which are presumed to be free choices of
Publishers, London, 1995, p. 27. This view is also autonomous agents, corporate "action" is an outcome
shared by M. MacDonald: "Not only does the orga of groups of choices of constituents and agents
nization have all the capacities that are taken to acting on behalf of the corporate." p. 57. Such a
ground autonomy - viz., capacities for intelligent position implies ontological individualism. We can
agency - but it also has them to a degree no human see a detailed discussion about all these positions in
can. Thus, for example, a large corporation has avail the work of John R. Danley, "Corporate moral
able and can make use of far more information than agency", A Companion to Business Ethics, ed. by
one individual can. Moreover, the corporation is, in Robert E. Frederick, Blackwell Publishers, London,
principle, 'immortal' and so better able to bear 1999.
responsibility for its deed than humans, whose sin 12 See, Keekok Lee, Social Philosophy and Ecological
dies with them. 'The Personless Paradigm', University Scarcity, London, Routledge, 1989.
of Toronto Law Journal 37, 1987, pp. 219-220." 13 However, the proposition that "All moral agents
Accordingly to this view, a corporation has moral are human beings" is true.
responsibility for all its actions during its life. Recently
IBM faces "a multi-billion dollar lawsuit over the alle
gations that the Nazis used the company's data pro References
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150 C. So ares

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