JESS WILSON

(704) 762–0914 | jbwilso1@yahoo.com

11810 Guildhall Ln. Charlotte, NC 28213

IT professional experienced with all stages of the development cycle, including front end and back-end technologies, in both
Agile/Scrum and Waterfall methodologies. Adept in liaising between business and technology. Able to cogently identify logical
and innovative solutions. Proficient in communicating with all organizational levels and backgrounds.

EDUCATION University of North Carolina at Charlotte

Bachelor of Arts in Software & Information Systems
AWARDS Dean’s List | Chancellor’s List
CERTIFICATION Pega - Certified System Architect (CSA)

EXPERIENCE Allstate: Business Systems Analyst

March 2018 – Present
Create solutions and approaches for complex projects by gathering, documenting, and analyzing
requirements and systems architecture, collaborating with technology partners. Process
reengineering, requirements traceability, creation and maintenance of SDLC artifacts. Focus on
Agency Facing applications in the Independent Agent space. Development, creation, and
presentation of reports to leadership.
Ettain Group: Consultant to Wells Fargo (Business Systems Consultant IV)
September 2017 - December 2017 | Charlotte, NC
Provide functional and technical expertise in design of government mandated compliance applications for a
multinational banking and financial services corporation. Engage with business users to elicit requirements,
create and maintain living documents (BRD, FSD, process models, etc). Utilization of wireframes & UI
mockups as prototypes to validate and verify specifications, and meet all acceptance criteria. Manage
effort to identify and integrate data from multiple disparate sources through the creation and utilization of
source-to-target data maps. Perform gap analysis on data lineage to meet compliance requirements and
ensure integrity of data. Provide assistance developing UAT plans and execution.
Tata Consultancy Services: Consultant to Bank of America, Consultant to Belk
September 2014 – July 2017 | Charlotte, NC
Provide functional and technical expertise in all stages of development for e-commerce / web based
applications for a multinational banking and financial services corporation. Engage with business users
capacity to perform needs / gap analysis, requirements gathering, functional and technical specifications.
Creation of wireframes & mockups. Elicitation and development of User Stories and Use Cases. Perform
test script development and execution. Perform data remediation on thousands of entities for AML efforts.
Manage network infrastructure & provided support for large-scale department store company.
University of North Carolina at Charlotte
Teaching Assistant (TA) | January 2011 - December 2012| Charlotte, NC
Provided assistance to professor of a web design course with a large-scale attendance. Duties included:
evaluation & grading of student assignments. Conducted lab sessions, discussion sessions, and provided
tutoring & academic support to individuals / groups in both an online environment and face to face.
EXPERTISE
Agile Scrum User Stories Use Case Value Stream Analysis
Waterfall MS Project Gap Analysis MS Visio Process Reengineering
Wireframes Mockups UI/UX HTML5 Database Management
Java JSP CSS3 ASP.Net Requirements Elicitation
SDLC RAD JAD XP Dom Traversal
SQL CRM UAT jQuery Responsive Web Design
Ajax QA SharePoint Rally Pega Architecture
Documentation FRD BRD TDD MVC Architecture
Excel Pivot Tables