Documente Academic
Documente Profesional
Documente Cultură
1. PURPOSE / OBJECTIVE 4
3. SECURITY 5
4. COMPLIANCE 5
6 AIR TRANSPORTATION 8
7 GROUND TRANSPORTATION 10
8 LODGING 11
9 MEALS 12
11 MEDICAL EXPENSES 14
SECTION B: ADMINISTRATIVE 19
2 APPLICABILITY 19
3 COMPLIANCE 19
3 RECEIPT REQUIREMENTS 23
7 GOVERNMENT CONTRACTS 25
8 SPLIT TRANSACTIONS 25
9 RECEIVING GOODS 26
13 CAMERAS 26
1. REQUIRED DOCUMENTATION 28
This document details GM guidelines around standard treatment and accounting of business-related expenses
pertaining to travel and entertainment (T&E), low value indirect goods and services purchases, and assigned
company vehicle driver fleet expenses.
Regions and/or countries may choose to have a tighter standard than the one prescribed in this document based
on local practices and regulations. However, they may not exceed the limits set in this Policy, which, supports cost
consciousness to facilitate the prudent use of company funds.
This Policy includes information on the use of approved vendors and corporate card for business expenses by
employees. All GM employees are required to comply with these guidelines.
Document Structure:
This document is divided into four sections:
A The Core Policy for Traveler Usage
B Administrative Policy Guidelines / Instructions for Regions/Other Users
C Indirect Machinery and Equipment Purchasing Expense
D Fleet Vehicle Expense
1. PURPOSE / OBJECTIVE
This document details GM guidelines around standard treatment and accounting of business-related expenses
pertaining to travel and entertainment (T&E), low value indirect goods and services purchases, and assigned
company vehicle driver fleet expenses.
This Policy includes information on the use of approved vendors and Corporate Card for business expenses.
Applicability
3. SECURITY
At GM safety is our overriding priority. Employees should not travel on business if they do not feel safe. Alternate
communication options may be viable (e.g., WebEx meetings, teleconferences or video conferencing, etc.).
Employees may contact the General Motors Global Security Intelligence Center for additional travel security
information or questions.
GM Global Security maintains a list of current travel bans, restrictions and advisories on the GM Travel Security
website based on input from relevant government advisories, travel security information providers. GM Regional
Security Managers and GM business unit leaders. Travel is banned to those destinations color-coded red. Travel
to countries color-coded orange is partially restricted or requires pre-approval or special arrangements.
Prior to traveling to restricted (orange) destinations, GM employees are required to follow this Travel Security
process:
A Verify that the travel is business critical. Travel to restricted destinations must be business critical.
B. Read destination specific security information provided by Control Risks Group and ISOS.
C Receive approval from appropriate GM business unit leadership or GM Global Security contact.
D For additional travel security information, review the Travel Security website or contact the GM Global
Security Intelligence Center.
4. COMPLIANCE
Employee Responsibility
Employees are responsible for understanding and complying with Company policies, including this Policy when
incurring and requesting reimbursement for expenses. Only necessary and reasonable business expenditures
that are consistent with this Policy will be reimbursed.
It is the GM employee’s responsibility to ensure they have the necessary documents to travel internationally,
including visas or business visitor letters from host countries, if needed. Failure to secure necessary travel
documents prior to international travel may result in denied entry to the host country and could disrupt or delay
business activities and inappropriately cause unnecessary burden and expenses to GM. Additional information on
required documents may be found on the Employee Travel website.
Manager’s Responsibilities
1 Understand and ensure compliance with the Global Travel Policy and guidelines.
2 Ensure subordinates understand the Travel Policy and guidelines including requirements for submitting
supporting receipts.
3 Review and approve employees’ expense reports, verifying they are reasonable and consistent with the Travel
Policy.
Contractor / Supplier Travel
Outstanding Corporate Card transactions that are over 120 days may result in suspension of an employee’s GM
Corporate Card
A GM employees are required to use their country/business unit’s expense report system/process.
B Employees are expected to provide receipts (in electronic or physical form contingent on local tax
requirements) for all expenses processed on an expense report as detailed in respective sections of this
Policy and/or in accordance with local policy.
C If the business unit uses the SAP T&E system for processing expense reports, only the schema (form)
titled, “Travel and Entertainment” should be used for these types of expenses. Employees should retain a
copy of all claims, including bills/receipts until expense report has been completely processed, including
approval and audit.
D In the limited cases where a required receipt is unavailable, employees must attach written approval from
their manager for lost receipts with the claim.
Exchange Rate
Payments made in cash/ using personal card are converted based on either the exchange rate on the
original receipt or the official foreign exchange quotation. The Wall Street Journal, Financial Times or other
local newspaper is acceptable for determining the appropriate rate for the period.
Approval Hierarchy
All exceptions/ deviations to the policy should be approved by the immediate reporting manager. In case the
amount is extremely high and unusual, it may be subjected to another round of validation and review by the
business owner of the respective cost center.
Expense reports must be submitted to the employee’s supervisor or authorized delegated approver, who must
be a 7th level or higher. When an employee’s expense report includes expenses for their immediate
supervisor, the next higher level of approval is required.
Delegation of approval authority should be considered an exception to the normal process; however,
management may encounter instances where delegating their approval authority is determined
to be appropriate. Expense report approval may only be made to GM employees who are 7th level or higher
with supervisory responsibilities, and sub-delegations are not allowed.
6.3 Ticketing
Advance purchased airline tickets will be charged to the employee’s charge card or applicable charge system as
determined by each region/country. The charges for the airfare should be accounted for in the respective trip
unless business benefits require these tickets to be included on an expense report prior to the actual trip. If an
"Advance Purchase" airfare has been purchased and the trip is canceled, refer to your invoice/itinerary to determine
if it is non-refundable or refundable and then determine procedures based on the information below.
Refundable Tickets – Employees must notify American Express of any unused refundable ticket(s) or portions
thereof. Refunds will be credited to the employee’s payment system. The employee should complete an expense
report including both the airline ticket charge and credit.
7 Ground Transportation
Note: Company owned vehicles are not available for traveler ground transportation. Driver orientation
training is available in the US at the request of the traveler. For more information, contact the Safe
Driving Program at cvo.administration2@gm.com.
All rental car reservations must be made through American Express except in emergencies. These emergencies
must be explained on the expense report and approved by local management.
Travelers are allowed to rent mid-size/intermediate vehicles and GM models whenever possible. Upgrades will not
be reimbursed unless a valid explanation has been provided in the expense report.
If the rental company provides refueling services at a rate close to the market, this service may be used when the
traveler expects to use most of the tank of gas initially provided. Otherwise, all travelers must refuel the rental
vehicle prior to its return to avoid excessive fuel surcharges. If the vehicle was not refueled, a valid explanation
must be provided on the expense report.
Travelers should inspect rental car for physical damage and note any on the rental agreement before exiting the
rental facility.
Generally, travelers should decline insurance. Insurance is included in the corporate agreements when renting
from a preferred vendor.
7.2 Miscellaneous
Personal automobile liability insurance is the employee's responsibility. Employees will not be reimbursed for any
losses, repairs, or deductible they may be required to pay as a result of theft or damage to their personal vehicle or
personal belongings while on company business, on company property or during the course of their daily commute.
Traffic citations issued while operating personal, company, or rental vehicles while on company business are the
employee's responsibility and will not be reimbursed.
7.5 Train
Travelers are required to make reservations for non-commuter rail transportation through AMEX. Authorization
requirements and class of service are determined by region/country policy. For purposes of this Policy, non-
commuter travel is defined as trips more than 150 miles and/or 4 hours. Shorter trips may be booked directly with
providers.
8 LODGING
Requirements:
All Lodging reservations must be made through AMEX and travelers will only be offered hotels that have
been selected as GM preferred suppliers. If there is no GM preferred hotel in the destination city, AMEX
will provide a reasonable alternative according to the traveler’s business needs. Exceptions can be made
for travelers attending conventions and meetings held at other than preferred hotels. Only standard, single
rooms may be booked and expensed.
When traveling to Detroit and conducting business at the Global Headquarters, the GM owned Marriott
Renaissance Center and Courtyard Marriott Detroit must be utilized if available.
It is the employee's responsibility to cancel a guaranteed room reservation. If an employee fails to do so,
reimbursement for any cancellation fees/amounts will be considered only under unusual circumstances
outside the employee’s control.
It is the employee’s responsibility to ensure the actual hotel charges match the confirmed itinerary rates, to
request any required adjustments and refunds, and to resolve any discrepancies.
Hotel internet service and breakfast are reimbursable expenses when not included in the GM contracted
rate. Where the hotel accommodations requested will be used by the employee to host business-related
9 Meals
Certain countries are required to use per diem funds to cover meal expenses. Employees in these countries must
follow local guidelines while all others must adhere to the following:
It is the employee’s responsibility to make reasonably priced restaurant and meal selections. To help employees
assess whether their selections are “reasonably priced,” employees may reference the U.S. Department of State’s
“Foreign Per Diem Rates by Location” at: http://aoprals.state.gov/web920/per_diem.asp for guidelines outside the
U.S.
For US employees, meals should range from $45 USD- $75 USD per person per day, depending on the locality
where the cost is incurred.
There may be circumstances that limit an employee’s ability to contain these costs and the approver is responsible
for determining whether these circumstances warrant approval. Total costs of meals, including cost of alcohol,
should be consistent with relevant country guidelines for meal expenditures. Please consult your local policies for
guidance.
When requesting reimbursement for a meal under the following situations, an explanation must be provided:
Meals or refreshments for one-day functions such as vehicle test trips, plant/vendor visits, extended work
schedules or meals for others to conduct business will be reimbursed only as deemed necessary by a local
management.
When traveling with other GM employees and dining at the same time in the same establishment separate
checks are not required. The highest-ranking employee in attendance should report the business expense
and include the names of the other employees on their expense report. It is a violation of this Policy for a
higher ranking employee to permit a direct or indirect subordinate to submit the expense.
GROUP MEALS: When meal/entertainment expenses for others who are not GM employees are incurred,
the entire cost of the meal for the guest(s) and the employee must be reported as "Meals/Entertainment for
Others" and details such as people(including identification of any government officials, as set forth in the
Global Integrity Policy) in attendance, names, titles, company represented, business purpose, place of
entertainment, etc. and receipts are required.
Bar expenses, where meals are not the primary cost, are not appropriate expenses.
Required Documentation:
NO RECEIPTS ARE REQUIRED FOR MEALS WITH ONLY GM EMPLOYEES IN ATTENDANCE (either individual
or groups) UNDER $75 USD (total cost) unless required by local/regional or country regulation or laws. Please
consult your local policies for guidance.
10.2 Providing gifts, entertainment or other things of value to government officials outside of
the United States
The rules relating to interactions with government officials outside of the United States are particularly complex.
Note that the term “non-U.S. government official” is intended to be very broad. It includes any employee or officer
of any non-U.S. government or government-controlled entity or company (including any department, division, or
agency of government), from the local level to the national level.
To ensure compliance with these rules, you may not give anything at all to a non-U.S. government official without
prior written approval from the Global Ethics and Compliance Center (“GECC”) or your Regional General Counsel
unless all of the following conditions are satisfied:
1 The item is worth less than $25 USD (local currency equivalent);
2 It is permissible under local law;
3 It is done infrequently; and
4 It is not given for an improper purpose.
If you provide anything of value to a government official following the requirements set forth in this Policy, you must
take steps to ensure that GM’s records (whether through expense reports or other documentation) contain the name
and title of the recipient, the total value of the expenses provided, and the purpose of the expenses. If you provide
travel of any kind to a government official, in addition to the requirements set forth in this Policy, you must also
provide a complete and detailed itinerary for the trip. The local business unit must retain the expense reports and
supporting documentation according to the Information Lifecycle Management Policy and GM Record Retention
Schedule (GMRRS).
For more information, please visit GM's Global Integrity Policy.
11.1 International Business Travel - Obtaining and Paying for Medical Care
Non-Emergency Medical Care: For non-emergency medical care (i.e., conditions which do not require immediate
medical treatment, such as a cold, flu, back pain, or lost prescription medication) please attempt to access a GM
Health Services clinic at the location you are visiting to obtain medical treatment or a referral to a local medical
provider. If no GM Health Services is available you may contact International SOS (see information below) for
referral to a local medical provider. To pay for non-emergency medical treatment, business travelers should first
attempt to see if their home country insurance card will be accepted as payment. In the event your insurance card
is not accepted, payment should be made using your corporate issued credit card. If payment by credit card is not
possible, employees should pay upfront and all charges expensed through your standard travel expense reporting
process for reimbursement
Emergency Medical Care: For medical emergencies (i.e., serious illness) please activate the local emergency
response system or contact International SOS requesting referral or transport to a local hospital or emergency room.
Once at the hospital, if you have not already done so, contact ISOS as they will follow your case and provide
ongoing support and assistance. ISOS will also assist with issues concerning payment for any emergency care
and hospitalization you require.
ISOS Contact Information: (Obtain ISOS Card & Contact Information)
12.1 Laundry
Laundry and dry cleaning expenses are reimbursed only for trips in excess of five (5) consecutive working days.
When these costs are included on a lodging receipt and are reimbursable, they should be itemized and shown in
the Laundry & Dry-Cleaning category.
12.2 Telephone
Business travelers are encouraged to use their company issued cell phone, where available, for use when making
local or long distance telephone calls. Travelers using personal mobile phones for business calls may be
reimbursed for incremental airtime charges when supported by an itemized mobile phone invoice detailing the
incremental cost of the business call.
Otherwise, reimbursement will be for the actual and reasonable cost incurred to conduct normal business. Personal
calls, other than a daily call to check on immediate family, will not be reimbursed. Any deviations must be
documented on the expense report as to business need and will be reviewed on a case-by-case basis. When these
o The CEO has authority to approve his or her own Charter Flights that are mandatory or
strongly encouraged
o Travel by family members when accompanied by the CEO on business or non-business occasions
is generally considered personal use and is subject to taxation in accordance with IRS regulations
o Any deviations from this Policy with regard to Charter Flights must be approved in writing by
either the GM CEO or the General Counsel.
i. The aircraft to be used must have not less than two engines and be flown by two pilots
qualified for the type of aircraft and flight conditions involved. Single turbine engine
helicopters, with two pilots, may be used by complying with Paragraph 2, above.
ii. The aircraft must be equipped for two pilots and all required equipment for instrument
and/or night flight must be instrument current per FAA or applicable regulations if such
operations are contemplated.
iii. For aircraft with seating capacity of 60 or less, the charter operator must provide evidence
of insurance with minimum limits of liability as indicated in the following chart.
iv. For aircraft with seating of more than 60, contact Corporate Risk Management.
14.1 Definition
Sponsorships and hosting of meetings and events involving GM participants must be part of prudent and appropriate
business activities, demonstrating cost efficiency and avoiding impropriety in the use of funds. A clear business
Where rebilling is required, a record of individual attendees must be available for use in rebilling process.
SECTION B: ADMINISTRATIVE
1 POLICY OWNERSHIPS – ROLES AND RESPONSIBILITY
The Global Travel Manager, Global Business Services (GBS), Employee Business Travel is the executive in charge
of travel related portions of this Policy.
It is the responsibility of Global Expense Reporting Governance Council (“the Council”), with approval of the Vice
President of Global Business Services, to make minor non-substantive and administrative modifications and
clarifications to this Policy.
Any recommended Global Policy changes must be submitted to Council for review and determination on whether
to incorporate it into the policy.
Any deviations/ changes to the global policy need to be approved by the Council in writing and prior to rollout in the
business unit/regions. This does not apply to the day to day transaction level deviations from policy.
2 APPLICABILITY
This Policy applies to all GM employees, departments, contractors and suppliers whose travel is reimbursed by GM
and subsidiaries. The requirements set forth in this policy are minimum standards.
Local or regional policies may be more, but not less restrictive.
This Policy applies to all of the following:
GM and all of its subsidiaries in which GM owns more than 50% of the equity interest, directly or indirectly,
or in which GM exercises management control.
All employees of GM and its subsidiaries in which GM owns more than 50% of the equity interest, directly
or indirectly.
As to companies and employees of companies in which GM owns 50% or less of an entity, and does not
exercise management control, a case-by-case determination by the Global Expense Reporting Governance
Council and applicable Regional Presidents is made as to whether this Policy applies.
3 COMPLIANCE
Compliance with this policy is subject to audit by GM Audit Services.
Management Responsibility
While the Policy provides a framework and tool to administer expenses, management is responsible for identifying
opportunities to maximize savings in a particular situation.
Designated approvers of expense reports are accountable for determining which expenses are essential to the
business and comply with company policies.
4 SECURITY
GM's Global Travel Policy addresses numerous factors to guide and assist employees when preparing to travel on
GM business, including employee safety.
The regional policy owners should ensure that all employees are aware of the Security policy and associated
guidelines as per employee safety standards. In case there are any special instructions/ arrangements that are
required to be included, the regional policy owner should work closely in designing the appropriate reference
documentation for employees regarding the same.
SECTION C:
INDIRECT, MACHINERY AND EQUIPMENT (IME) PURCHASING EXPENSE AND THE GM
CORPORATE CARD
This section of the Policy is designed to provide guidelines necessary to use the Global General Motors Corporate
Card (“GM Corporate Card”) with a Purchasing profile (P-Card) and submit associated expense reports.
The P-Card is primarily designed to reduce the work effort and administrative cost associated with smaller value
spot and/or emergency buys for indirect material, goods, and services.
The P-Card is intended to be used for the one time purchase of goods and services valued at $2,000 USD or less.
Purchases of an ongoing nature from a supplier, or if the value is greater than $2,000 USD, should be forwarded to
Purchasing. The card is not to be used to bypass the Purchasing process (Please refer to subsection I below). The
use of blanket and purchase orders should always be considered the primary means to acquire goods and services.
(Note: Except where unavailable, all employees use the same GM Corporate Card albeit for travel, procurement,
and fleet. However, the spending authorization of each employee may differ depending upon the assigned profile.)
P-Card Guidelines:
Only General Motors Salaried employees are eligible for a P-Card.
Cardholders are required to submit priced receipts and supporting documentation for all materials/services
purchased.
Cardholders may not apply for merchant offered rebates.
3) Receipt Requirements
Detailed receipts are required for all P-Card transactions regardless of amount.
Corresponding priced receipts must include the merchant’s name, description of the goods and/or services
rendered and the line item unit price.
When no receipt is available, a priced packing slip with merchant name and description of goods and/or
services must be used.
Adjusting documents, when necessary, must be provided (e.g., credit for returned material, price
adjustment, documentation for disputed items, etc.).
7) Government Contracts
The P-Card may not be used for purchasing against government contracts.
8) Split Transactions
Corporate Card transactions must not be intentionally “split” by the Cardholder and/or the supplier to circumvent
the Cardholder’s single transaction limit. The following guidelines may be used to determine if a transaction has
been intentionally split:
Single Commodity – If a single item costs $3,000 USD, it may not be processed as separate transactions
in order to circumvent the single transaction limit.
Components – A part that is normally purchased as a single item (e.g., a grinding tool, a window fan, a
motor, a banquet, a conference, etc.) may not be divided into separate components to by-pass the single
transaction limit.
Replacement Parts – Multiple replacement parts for a single item (e.g., repair parts for a motor, etc.) may
not be split into separate items to circumvent the single transaction limit.
9) Receiving Goods
Generally, P-Card Cardholders should instruct merchants to deliver items purchased to the business unit’s central
receiving location. All deliveries from goods purchased with a P-Card should be “signed for” by an authorized GM
employee or agent, similar to items bought through the purchase order process.
13) Cameras
Infrared, High Speed, Underwater and 3D cameras must receive the approval of the Export Compliance activity in
the Region/Country or Business Unit prior to purchase and the approval must be attached to the receipt when the
expense report is submitted. Any questions related to cameras and any other potential items covered under the
export compliance policy can be referred to the Business Unit Export Compliance Officer.
SECTION D:
Fleet Vehicle Expense
The GM Corporate Card (with “Fleet” profile) is the primary method to pay for routine vehicle
operating expenses when conducting company business. It may also be used for rented vehicles
when the driver’s company vehicle is at a dealership for repairs. Using the Corporate Card for
nonbusiness related purchases is strictly prohibited.
1. Required Documentation
Unless required by local law or regulation when submitting expense reports no receipt is required for purchases of
Fuel, Wash, Fluids, Oil Changes or Purchase of On-Star minutes (where available). In addition Fleet expense
reports under $500 do not require approval. Drivers of the vehicle are required to turn in expense reports regardless
of the dollar amount but approval is not required for reports under $500.