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CABIN CREW OPERATING MANUAL 0.

00

PRELIMINARY PAGES P1

C.C.O.M CONTENTS JAN 12

0.00 CONTENTS

0.01 LIST OF TEMPORARY REVISIONS (L.T.R)

0.02 REASON OF TEMPORARY REVISIONS (R.T.R)

0.03 SHIPPING NOTE TEMPORARY PAGES (S.N.T.P)

0.04 LIST OF EFFECTIVE TEMPORARY PAGES (L.E.T.P)

0.05 LIST OF NORMAL REVISIONS (L.N.R)

0.06 REASON OF THE REVISIONS (R.N.R)

0.07 SHIPPING NOTE NORMAL PAGES (S.N.N.P)

0.08 LIST OF EFFECTIVE NORMAL PAGES (L.E.N.P)

0.09 ORGANISATION OF THE MANUAL

0.10 LIST OF FIGURES

0.11 LIST OF TABLES

0.12 STANDARD NOMENCLATURE


CABIN CREW OPERATING MANUAL 0.01

L.T.R. P1

C.C.O.M LIST OF TEMPORARY REVISIONS JUN 13

N° TR DATE IN DESTROYED POSITION REMARKS


CABIN CREW OPERATING MANUAL 0.02

R.T.R. P1

C.C.O.M REASON OF TEMPORARY REVISIONS JUN 13

DATE REASON FOR REVISIONS CHAPTER INVOLVED


CABIN CREW OPERATING MANUAL 0.03

S.N.T.P. P1

C.C.O.M SHIPPING NOTE TEMPORARY PAGES JUN 13


CABIN CREW OPERATING MANUAL 0.04

L.E.T.P. P1

C.C.O.M LIST OF EFFECTIVE TEMPORARY PAGES JUN 13

You must hold in your manual the following pages:

ISSUE PART CHAPTER PAGE VALIDITY DATE


CABIN CREW OPERATING MANUAL 0.05

L.N.R. P1

C.C.O.M LIST OF NORMAL REVISIONS JUN 13

N° REV EDITION DATE INSERTION DATE NAME

01 st
JAN 12 TOTAL 1 EDITION

02
JUN 13 REVISION 2
CABIN CREW OPERATING MANUAL 0.06

R.N.R. P1

C.C.O.M REASON OF NORMAL REVISIONS JUN 13

DATE REASON OF REVISIONS CHAPTER INVOLVED

JAN 12 Total 1st Edition, and in particular: - ALL


- New CMS on ATR 600 - 1.09; 3.06 ; 4.01 ; 4.02 ;
4.04 ; 4.06 ; 5.01 ; 5.02 ;
50.3 ; 9.02; 10.03
- Correction on options offered on - 4.05
oxygen system
JUN 13 - General improvement and update - 1.10; 1.11; 2.02; 2.03;
3.02; 3.03; 4.02; 5.01;
6.03

- Correction and improvement of - 10.00; 10.01; 10.02;


galley smoke chapter and procedure 10.03

- Removal of flight crew compartment - 2.04


door
- Improvement of FAP Panel - 3.06
CABIN CREW OPERATING MANUAL 0.07

S.N.N.P. P1

C.C.O.M SHIPPING NOTE NORMAL PAGES JUN 13


CABIN CREW OPERATING MANUAL 0.08

L.E.N.P. P1

C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JUN 13

You must hold in your manual the following pages:


Initial edition

PART CHAPTER PAGE VALIDITY DATE


Preliminary 0.00 Contents 1 JAN 12
0.01 List of temporary revisions 1 JUN 13
0.02 Reason of temporary revisions 1 JUN 13
0.03 Shipping note temporary pages 1 JUN 13
0.04 List of effective temporary pages 1 JUN 13
0.05 List of normal revisions 1 JUN 13
0.06 Reason of the revisions 1 JUN 13
0.07 Shipping note normal pages 1 JUN 13
0.08 List of effective normal pages 1 JUN 13
2 JUN 13
3 JUN 13
4 JUN 13
5 JUN 13
6 JUN 13
0.09 Organization of the manual 1 JAN 12
2 JAN 12
0.10 List of figures 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
0.11 List of tables 1 JAN 12
0.12 Standard nomenclature 1 JAN 12
Aeroplane 1.00 Contents 1 JAN 12
general 1.01 Introduction 1 JAN 12
1.02 Range of operation 1 JAN 12
1.03 Performance 1 JAN 12
1.04 Dimensions 1 JAN 12
2 JAN 12
1.05 Doors and exits / Unpressurized areas 1 JAN 12
1.06 Location of cargo/baggage 1 JAN 12
compartments 1 JAN 12
1.07 Danger areas 1 JAN 12
1.08 Hotel mode 1 JAN 12
1.09 Power 1 JAN 12
2 JAN 12
1.10 Flight controls 1 JUN 13
1.11 Ice contamination 1 JUN 13
CABIN CREW OPERATING MANUAL 0.08

L.E.N.P. P2

C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JUN 13

Flight crew 2.00 Contents 1 JAN 12


compartment 2.01 General location 1 JAN 12
2 JAN 12
2.02 Flight crew seats 1 JUN 13
2.03 Observer seat 1 JUN 13
2 JAN 12
2.04 Flight crew compartment door 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JUN 13
7 JUN 13
8 JUN 13
9 JUN 13
10 JUN 13
Cabin 3.00 Contents 1 JAN 12
familiarisation 3.01 Configuration and lay out 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
3.02 Passenger service units 1 JUN 13
3.03 Galley 1 JUN 13
2 JUN 13
3.04 Lavatory 1 JAN 12
2 JAN 12
3 JAN 12
3.05 Cabin crew seats 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
3.06 Flight Attendant Panel 1 JAN 12
2 JUN 13
3 JAN 12
4 JAN 12
5 JAN 12
3.07 Tail prop ATR 72 1 JAN 12
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L.E.N.P. P3

C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JUN 13

PART CHAPTER PAGE VALIDITY DATE


Aeroplane 4.00 Contents 1 JAN 12
systems 4.01 Air conditioning system/Temperature 1 JAN 12
control 2 JAN 12
3 JAN 12
4.02 Smoke warning system 1 JAN 12
2 JUN 13
3 JAN 12
4.03 Lavatory automatic fire extinguisher 1 JUN 13
4.04 Emergency lighting system 1 JAN 12
2 JAN 12
4.05 Oxygen system 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
7 JAN 12
4.06 Inflight entertainment system 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
7 JAN 12
8 JAN 12
9 JAN 12
10 JAN 12
11 JAN 12
12 JAN 12

Communication 5.00 Contents 1 JAN 12


5.01 Cabin signs 1 JUN 13
5.02 Interphone and public address system 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
7 JAN 12
8 JAN 12
9 JAN 12
10 JAN 12
5.03 Passengers calls 1 JAN 12
2 JAN 12
5.04 Pilot communication hatch 1 JAN 12
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L.E.N.P. P4

C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JUN 13

PART CHAPTER PAGE VALIDITY DATE


Doors and exits 6.00 Contents 1 JAN 12
6.01 General 1 JAN 12
2 JAN 12
3 JAN 12
6.02 Flight crew compartment exit 1 JAN 12
2 JAN 12
6.03 Cabin doors and emergency exits 1 JUN 13
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
7 JAN 12
8 JAN 12
9 JAN 12
10 JAN 12
11 JAN 12
12 JAN 12

Emergency 7.00 Contents 1 JAN 12


equipment 7.01 MMEL/MEL 1 JAN 12
7.02 Portable equipment 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
7 JAN 12
8 JAN 12
9 JAN 12
10 JAN 12
11 JAN 12
12 JAN 12
13 JAN 12
14 JAN 12
15 JAN 12
16 JAN 12
17 JAN 12
18 JAN 12
19 JAN 12
20 JAN 12
21 JAN 12
7.03 Fixed equipment 1 JAN 12
2 JAN 12

Emergency 8.00 Contents 1 JAN 12


equipment 8.01 Flight crew compartment 1 JAN 12
diagrams 8.02 ATR 72-500/600 cabin 1 JAN 12
8.03 ATR 72-200 cabin 1 JAN 12
8.04 ATR 42-500/600 cabin 1 JAN 12
8.05 ATR 42-300 cabin 1 JAN 12
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C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JUN 13

PART CHAPTER PAGE VALIDITY DATE


Normal 9.00 Contents 1 JAN 12
procedures 9.01 Introduction 1 JAN 12
9.02 Cabin pre-flight checks 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
9.03 Phases of flight 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
7 JAN 12
8 JAN 12
9 JAN 12
10 JAN 12
9.04 Specific procedures 1 JAN 12

Emergency 10.00 Contents 1 JUN 13


procedures 2 JAN 12
10.01 Crew communication and 1 JAN 12
coordination
10.02 Turbulence 2 JAN 12
1 JAN 12
10.03 fire 2 JAN 12
3 JAN 12
4 JUN 13
5 JUN 13
6 JUN 13
7 JUN 13
8 JUN 13
9 JUN 13
10 JUN 13
10.04 Decompression 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
10.05 Flight crew incapacitation 1 JAN 12
10.06 Emergency evacuation 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
7 JAN 12
8 JAN 12
9 JAN 12
10 JAN 12
11 JAN 12
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L.E.N.P. P6

C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JUN 13

PART CHAPTER PAGE VALIDITY DATE

Emergency 10.06 Emergency evacuation 12 JAN 12


procedures 13 JAN 12
(Continued) 14 JAN 12
15 JAN 12
16 JAN 12
17 JAN 12
18 JAN 12
19 JAN 12
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CABIN CREW OPERATING MANUAL
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ORGANIZATION OF THE MANUAL
C.C.O.M JAN 12

The Cabin Crew Operating Manual (CCOM) provides operating cabin crew members
with information on ATR 42-300/500/600 and 72-200/500/600 technical description,
procedures and performances characteristics. It may be used a as cabin crew
manual for training purposes and flight operations.

ATR 300 series refers to 42-300 aeroplane


ATR 200 series refers to 72-200 aeroplane
ATR 500 series refers to both 42-500 and 72-500 aeroplane
ATR 600 series refers to both 42-600 and 72-600 aeroplane

The CCOM comprises:

– Manual management in chapter 0


– Aeroplane general in chapter 1
– Flight crew compartment in chapter 2
– Cabin familiarisation in chapter 3
– Aeroplane systems in chapter 4
– Communication in chapter 5
– Doors and exits in chapter 6
– Emergency equipment in chapter 7
– Emergency equipment diagrams in chapter 8
– Normal procedures in chapter 9
– Emergency procedures in chapter 10

For any question, comment or suggestion regarding this manual we recommend


using the following e-mail:

flight-ops-support@atr.fr
.
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CABIN CREW OPERATING MANUAL
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ORGANIZATION OF THE MANUAL
C.C.O.M JAN 12

PAGINATION

2 CABIN CREW OPERATING MANUAL 5 3.01


1 3 CABIN FAMILIARISATION P1
C.C.O.M 4 CONFIGURATION AND LAYOUT 6 JAN 12

1. ATR logo with manual type


2. Manual type
3. Chapter title
4. Section title
5. Chapter, section and page numbering
6. Date of page issue or revision

A page is defined by a reference: Chapter/Section/page number – Ex 6.03.2 page 8

FIGURES AND TABLES REFERENCE

All figures and tables have a reference number related to the chapter, section, page
number and figure or table number in the same page. Example as follow:

F5.03_P1A Figure A, chapter 5, section 3, page 1


F5.03_P1B Figure B, chapter 5, section 3, page 1
T9.02_P4A Table A, chapter 9, section 2, page 4

IMPORTANT: Throughout the manual, information marked within a blue frame


relates to OPTIONAL equipment or systems.
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CABIN CREW OPERATING MANUAL
P1
LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 1: AEROPLANE GENERAL

ATR family range of operation F1.02_P1A


ATR family dimensions F1.04_P2A
ATR 42 and 72 standard doors/Exits overview F1.05_P1A
Unpressurized zones F1.05_P1B
Cargo/Baggage compartments F1.06_P1A
Propeller danger area (engines running) F1.07_P1A
Exhaust danger area (engines running) F1.07_P1B
Propeller brake location, right engine F1.08_P1A
Propeller brake control switch (Flight crew compartment overhead panel) F1.08_P1B
Ground service BUS switches on Cabin Management System (CMS) F1.09_P1A
Ground service BUS switches on Flight Attendant Panel (FAP) F1.09_P2A
Aeroplane flight controls F1.10_P1A
Anti-icing / De-icing systems F1.11_P1A

CHAPTER 2: FLIGHT CREW COMPARTMENT

Cabin to FWD cargo area door F2.01_P1A


ATR 42/72.600 flight crew compartment F2.01_P2A
Captain’s seat control levers F2.02_P1A
Observer seat description F2.03_P1A
Observer seat release pins location F2.03_P2A
Flight crew compartment door F2.04_P1A
Flight crew compartment door locking system ON/OFF F2.04_P2A
Flight crew compartment door control panel F2.04_P2B
Flight crew compartment door call panel F2.04_P3A
Flight crew compartment call options 2.04_P4A
Flight crew compartment door emergency removal F2.04_P6A
Flight crew compartment video surveillance system F2.04_P7A

CHAPTER 3: CABIN FAMILIARISATION

ATR aeroplane layout F3.01_P1A


Example of “Armonia” cabin seats F3.01_P2A
Rear facing passenger seats option F3.01_P3A
Mid cabin overhead compartment F3.01_P3B Rear cargo loading instructions and
limitations placards F3.01_P4A
Rear cargo, safety net and anti-smoke curtain F3.01_P5A
PSU and Oxygen module ATR 500/600 F3.02_P1A
PSU and Oxygen outlet ATR 200/300 F3.02_P1B
Standard galley (Right hand side) F3.03_P1A
Additional optional rear cargo compartment galley F3.03_P2A
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P2
LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 3: CABIN FAMILIARISATION (CONTINUED)

Hot jugs / Hot jugs ON/OFF switches F3.03_P2B


Lavatory location F3.04_P1A
Lavatory F3.04_P1B
LSU F3.04_P2A
Water system servicing location F3.04_P3A
Cabin crew stations location F3.05_P1A
Rear cabin crew seat F3.05_P2A
FWD cabin crew seat ATR 72 F3.05_P3A
Cabin crew seat safety equipment F3.05_P4A
ATR 600 CMS F3.06_P1A
ATR 500 FAP F3.06_P1B
ATR 200/300 FAP F3.06_P1C
ATR 600 CMS F3.06_P2A
CMS Navigation bar F3.06_P2B
CMS lighting control ATR 600 F3.06_P4A
FAP lighting control ATR 500F3.06_P4B
2 minutes lighting locations F3.06_P5A
ATR 72 tail prop F3.07_P1A

CHAPTER 4: AEROPLANE SYSTEMS

AC packs view F4.01_P1A


Air circuit F4.01_P1B
Air conditioning pack left hand side F4.01_P2A
Air conditioning pack right hand side F4.01_P2B
Flight crew compartment overhead panel COMPT TEMP PANEL F4.01_P2C
Cabin temperature icon on CMS navigation bar F4.01_P3A
Cabin temperature display on CMS F4.01_P3B
AFT cargo compartment smoke detector F4.02_P1A
Lavatory smoke detector duct F4.02_P1B
Flight crew compartment smoke alerting window ATR 600 F4.02_P2A
Flight crew compartment smoke alerting window ATR 200/300/500 F4.02_P2B
Aft cargo smoke detector light on FAP F4.02_P2C
Lavatory smoke detector light on FAP F4.02_P2D
Smoke detector light on CMS F4.02_P3A
Aft cargo compartment extinguisher connector F4.02_P4A
Aft cargo compartment extinguisher diffuser F4.02_P4B
Lavatory waste bin automatic fire extinguisher F4.03_P1A
Lavatory waste bin flap cover F4.03_P1B
Emergency lights description F4.04_P1A
Emergency lights location F4.04_P2A
Emergency lights switch (Flight crew compartment Overhead panel) F4.04_P2B
Emergency lights activation button on FAP F4.04_P2C
Emergency lights activation button on CMS F4.04_P2D
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P3
LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 4: AEROPLANE SYSTEMS (CONTINUED)

Oxygen supply control (Flight crew compartment overhead panel) F4.05_P1A


Aeroplane oxygen supply F4.05_P1B
Oxygen supply from flight crew compartment to cabin outlets ATR 200/300
F4.05_P2A
ATR 200/300 oxygen outlet F4.05_P2B
ATR 200/300 oxygen mask F4.05_P2C
Oxygen supply from flight crew compartment to cabin modules ATR 500/600
F4.05_P3A
ATR 500/600 MRT in oxygen module F4.05_P3B
ATR 500/600 oxygen module opened F4.05_P3C
ATR 500/600 oxygen mask F4.05_P3D
100% Oxygen control (Flight crew compartment overhead panel) F4.05_P5A
EROS Quick Donning Mask description F4.05_P6A
EROS Quick Donning Mask location F4.05_P6B
Donning of the oxygen Quick Donning Mask F4.05_P7A

OPTIONAL IFE SYSTEM:

CMS USB sockets F4.06_P1A


CMS Initialization phase 3 F4.06_P2A
CMS initialization phase 4 F4.06_P2B
CMS navigation bar-audio command F4.06_P2C
CMS Audio page F4.06_P2D
CMS navigation bar-video command F4.06_P3A
CMS video page F4.06_P3B
CMS navigation bar-parameters command F4.06_P4A
CMS parameters video page F4.06_P4B
Video screens opened F4.06_P5A
IFE overview F4.06_P7A
PVCU F4.06_P7B
FAP, MMPU and VCCU F4.06_P8A
PVCU F4.06_P9A
Video screens location F4.06_P10A
Video screens opened F4.06_P10B
MMPU activation F4.06_P12A
VCCU commands F4.06_P12B
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LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 5: COMMUNICATION

Cabin No-smoking and Fasten seat belt signs F5.01_P1A


Lavatory return to seat sign F5.01_P1B
No-smoking and Fasten seat belts control switches (Flight crew compartment
overhead panel) F5.01_P1C
Cabin Interphone and Public Address F5.02_P1A
Flight crew compartment Interphone and Public Address system F5.02_P2A
Type 1 handset (ATR 500/600 series) F5.02_P3A
Type 2 handset (ATR200/300 series) F5.02_P3B
Flight crew call indicator ATR 600 CMS F5.02_P4A
Flight crew call indicator ATR 500 FAP F5.02_P4B
Flight crew call indicator ATR 200/300 FAP F5.02_P4C
Line indicator ATR 500/600 F5.02_P5A
Line indicator ATR 200/300 F5.02_P5B
Handset and Push To Talk button all ATR F5.02_P5C
Normal call line indicator ATR 500/600 F5.02_P6A
Normal call line indicator ATR 200/300 F5.02_P6B
Flight crew compt. normal call indicator, ATR 500/600 F5.02_P6C
Flight crew compt. normal call indicator, ATR 200/300 F5.02_P6D
Emergency call line indicator ATR 500/600 F5.02_P7A
Emergency call line indicator ATR 200/300 F5.02_P7B
Flight crew compartment Emergency call indicator, ATR 500/600 F5.02_P7C
Flight crew compartment Emergency call indicator, ATR 200/300 F5.02_P7D
Additional optional handset ATR 72 F5.02_P8A
Handset panel with additional option ATR 72 F5.02_P8B
Call identification lights with additional handset option ATR 72 F5.02_P8C
Flight crew compartment to cabin call indications, with additional option ATR 72
F5.02_P9A
Cabin to cabin call indications, with additional option ATR 72 F5.02_P9B
P.A indicator ATR 500/600 F5.02_P10A
P.A indicator ATR 200/300 F5.02_P10B
Pax cabin call CMS indicator ATR 600 F5.03_P1A
Pax cabin call FAP indicator ATR 500 F5.03_P1B
Pax cabin call FAP indicator ATR 200/300 F5.03_P2A
Lavatory call FAP/CMS indicator ATR 500/600 F5.03_P2B
Lavatory call FAP indicator ATR 200/300 F5.03_P2C
Flight crew compartment document door F5.04_P1A

CHAPTER 6: DOORS AND EXITS

Standard ATR 42 and 72 doors/exits top view F6.01_P1A


Doors and exits left hand side view F6.01_P2A
Doors and exits right hand side view F6.01_P2B
Doors control panel (Flight crew compartment) F6.01_P3A
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LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 6: DOORS AND EXITS (CONTINUED)

Escape hatch location F6.02_P1A


Escape hatch inside view F6.02_P1B
Escape hatch outside view F6.02_P2A
Escape rope stowage (Electric rack) F6.02_P2B
Escape rope use F6.02_P2C
Entrance door opened, outside view F6.03_P1A
Entrance door closed, inside view F6.03_P2A
Safety pin position on ground (Handrail up when opening the door) F6.03_P2B
Safety pin position in flight (Handrail down when opening the door) F6.03_P2C
Entrance door closed, outside view F6.03_P3A
Entrance door control handle/lever opened F6.03_P3B
Entrance door control handle/lever closed F6.03_P4A
Entrance door with adjustable handrail down (Emergency mode) F6.03_P5A
Optional FWD left entrance door inside view F6.03_P6A
Optional FWD left entrance door, outside control lever (Opened position) F6.03_P7A
Optional FWD left entrance door, door flap casing F6.03_P7B
Optional FWD left entrance door opened, inside view F6.03_P8A
Optional FWD left entrance door opened, outside view F6.03_P8B
Service door inside view F6.03_P9A
Service door outside view F6.03_P10A
Fuselage hook holding door handle F6.03_P10B
Gust lock push button ATR 500/600 F6.03_P10C
Gust lock pull lever ATR 200/300 F6.03_P10D
Forward emergency exit outside view F6.03_P12A
Forward emergency exit inside view F6.03_P12B
Forward emergency exit operation F6.03_P12C

CHAPTER 7: EMERGENCY EQUIPMENT

Oxygen module opening with MRT (ATR 500/600) F7.02_P1A


MRT (Manual Release Tool) F7.02_P1B
Portable oxygen bottle Scott type 5500 F7.02_P2A
Portable oxygen bottle location F7.02_P2B
Oxygen mask F7.02_P4A
Halon extinguisher F7.02_P5A
Using the halon extinguisher F7.02_P6A
Water extinguisher F7.02_P7A
PBE stowage box F7.02_P8A
PBE deployed F7.02_P8B
PBE description F7.02_P9A
PBE activation F7.02_P10A
Protective gloves F7.02_P12A
Crash axe F7.02_P12B
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LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 7: EMERGENCY EQUIPMENT (CONTINUED)

Megaphone F7.02_P15A
Life jacket under seat location F7.02_P16A
Life jacket pouch F7.02_P16B
Aerazur Life jacket F7.02_P16C
Aerazur life jacket on adult (Strap around waist) F7.02_P17A
Aerazur life jacket on child (Strap between legs) F7.02_P17B
First Aid Kit F7.02_P18A
Portable ELT ADT 406 S (Survival) Flight bag and wall mounting bracket
F7.02_P19A
ADT 406 S (Survival) F7.02_P19B
Portable ELT ADT 406 S (Survival) details F7.02_P20A
ELT ADT 406 AF (Automatic Fixed) F7.03_P1A
X – MIT ALERT test, flight crew compartment overhead panel F7.03_P1B

CHAPTER 8: EMERGENCY EQUIPMENT DIAGRAMS

Flight crew compartment emergency equipment F8.01_P1A


ATR 72.500/600 emergency equipment diagram F8.02_P1A
ATR 72.200emergency equipment diagram F8.03_P1A
ATR 42.500/600 emergency equipment diagram F8.04_P1A
ATR 42.300 emergency equipment diagram F8.05_P1A

CHAPTER 9: NORMAL PROCEDURES

Ground service bus switches F9.02_P1A


FAP Emergency lights switch “ON” F9.02_P4A
Phases of flight F9.03_P1A

CHAPTER 10: EMERGENCY PROCEDURES

Fire triangle F10.03_P1A


Optional rear cargo anti-smoke curtain and door F10.03_P6A
Halon extinguisher connector (Next to FAP) F10.03_P6B
Halon extinguisher connection F10.03_P6C
Passengers bracing positions F10.06_P9A
Passengers bracing positions (Continued) F10.06_P10A
Cabin crew bracing positions F10.06_P11A
Aeroplane position with nose landing gear collapsed F10.06_P13A
Aeroplane position with all landing gear collapsed F10.06_P13B
Aeroplane position with left or right main landing gear collapsed F10.06_P13C
Aeroplane positions on water (Right or left) F10.06_P16A
Water level, immersed or not immersed wing F10.06_P16B
ATR doors/exits classification for evacuation F10.06_P17A
0.11
CABIN CREW OPERATING MANUAL
P1
LIST OF TABLES
C.C.O.M JAN 12

CHAPTER 1: AEROPLANE GENERAL


ATR range T1.02 _P1A
ATR family performances T1.03_P1A
ATR family dimensions T1.04_P1A

CHAPTER 2: FLIGHT CREW COMPARTMENT


Flight crew compartment door operation T2.04_P5A

CHAPTER 4: AEROPLANE SYSTEMS


ATR Oxygen differences T4.05_P4A
OPTIONAL IFE SYSTEM: VCCU commands T4.06_P7A

CHAPTER 5: COMMUNICATION
Interphone and P.A system summary T5.02_P3A
PA priorities T5.02_P10A

CHAPTER 6: DOORS AND EXITS


Doors and exits dimensions T6.01_P2A

CHAPTER 9: NORMAL PROCEDURES


Interphone system T9.02_P2A
PA system T9.02_P3A
Passenger call T9.02_P4A
Emergency lights T9.02_P4B
Pre-flight duties T9.03_P2A
Cabin securing T9.03_P6A
In flight monitoring T9.03_P7A
Pre landing duties T9.03_P9A
Refuelling with pax on board T9.04_P2A

CHAPTER 10: EMERGENCY PROCEDURES


Turbulences T10.02_P2A
Fire fighting T10.03_P8A
Decompression signs T10.04_P1A
Time of Useful Consciousness T10.04_P3A
Decompression crew actions T10.04_P5A
Unplanned emergency T10.06_P5A
Planned emergency evacuation on land T10.06_P12A
Planned emergency evacuation on water (Ditching) T10.06_P15A
Doors/exits classification for evacuation T10.06_P17A
Evacuation drills on land T10.06_P18A
Evacuation drills on water T10.06_P19A
0.12
CABIN CREW OPERATING MANUAL
P1
STANDARD NOMENCLATURE
C.C.O.M JAN 12

ABPs: Able Bodied Passengers IFE: In Flight Entertainment


AC: Alternative Current IMO: International Maritime
ACW: Alternative Current Wild Organization
APU: Auxiliary Power Unit INT: Interphone
ATR: Avion de Transport Regional KO2: Potassium Superoxide
BCF: Bromo Chloro difluoro methane LAV: Lavatory
BMG: Back Ground Music LCD: Liquid Cristal Display
CAM: Camera LED: Light Emitting Diode
CAPT: Captain LHS: Left Hand Side
CCOM: Cabin Crew Operating Manual LRBL: Least Risk Bomb Location
CDU: Cabin Display Unit (video screen) LSU: Lavatory Service Unit
CM: Centimetres MEL: Minimum Equipment List
CMS: Cabin Management System MHz: Megahertz
CO2: Carbon Dioxide MMEL: Master Minimum Equipment List
CRC: Continuous Repetitive Chime MMPU: Multi Media Player Unit
CRM: Crew Resources Management MRT: Manual Release Tool
CTRL: Control NM: Nautical Miles
DC: Direct Current PA: Public Address
DF: Royal Inventum Company (Oven PAX: Passengers
manufacturer) PBE: Portable Breathing Equipment
DME: Distance Measuring Equipment PTT: Push To Talk
EASA: European Aviation Safety PSU: Passenger Service Unit
Agency PVCU: Power and Video Control Unit
ELT: Emergency Locator Transmitter RHS: Right Hand Side
EU OPS: European Union regulations SCCM: Senior Cabin Crew Member
for commercial aviation TUC: Time of Useful Consciousness
FAA: Federal Aviation Authorities (USA) VCCU: Video Cabin Control Unit
FAP: Flight Attendant Panel W: Watts
FCC: Flight Crew Compartment X-MIT: ELT Remote Control Unit (Flight
FIG: Figure crew compartment)
FO: First Officer XMRT: Emergency Locator Transmitter
FT: Feet Control Panel (Flight crew compartment)
FWD: Forward
GPU: Ground Power Unit
ICAO: International Civil Aviation
Organization
CABIN CREW OPERATING MANUAL 2.00

FLIGHT CREW COMPARTMENT P1

C.C.O.M CONTENTS JAN 12

2.00 CONTENTS

2.01 GENERAL LOCATION

2.02 FLIGHT CREW SEATS

2.03 OBSERVER SEAT

2.04 FLIGHT CREW COMPARTMENT DOOR

2.04.1 DESCRIPTION
2.04.2 LOCKING SYSTEM
2.04.3 CALL PANEL DESCRIPTION
2.04.4 NORMAL OPERATION
2.04.5 EMERGENCY OPERATION
2.04.6 OTHER EMERGENCY PROCEDURES
2.04.7 PROCEDURE TO ACCESS THE FLIGHT CREW COMPARTMENT
CABIN CREW OPERATING MANUAL 2.01

FLIGHT CREW COMPARTMENT P1

C.C.O.M GENERAL LOCATION JAN 12

The access to the flight crew compartment is done through the forward cargo area.
A lockable door separates the cabin from the cargo area: it opens forward into the
cargo compartment.
A bulletproof reinforced door separates the cargo area from the flight crew
compartment.

Flight crew compartment

Flight crew compartment bulletproof door


FWD left cargo
FWD right cargo

FWD cargo door


Cabin to cargo door

L1 R1

The door separating the cabin from the forward cargo compartments can be
locked/unlocked from the cargo side with a latch, and with a key from the cabin side.
In case of cargo fire, the door provides protection against smoke in the cabin.
This door is also equipped with a spy hole and should be closed and locked at all
time during flight.

Latch horizontal
= Locked

Cargo side view

Cabin side view


F2.01_P1A: Cabin to FWD cargo area door
CABIN CREW OPERATING MANUAL 2.01

FLIGHT CREW COMPARTMENT P2

C.C.O.M GENERAL LOCATION JAN 12

The flight crew compartment is designed to accommodate two flight crew members
plus one observer.

Flight crew compartment

L1 R1

Overhead
panel

Glareshield
Instruments
panel
R1
L1
Cup holder
Cup holder

Captain’s First officer’s


seat seat

Central
pedestal

F2.01_P2A: ATR 42/72-600 flight crew compartment


CABIN CREW OPERATING MANUAL 2.02

FLIGHT CREW COMPARTMENT P1

C.C.O.M FLIGHT CREW SEATS JUN 13

The captain and first officer seats are mounted each on a base secured to the floor
on each side of the center pedestal. They are mechanically adjustable along 3 axes
for individual comfort. They are equipped with adjustable folding armrests and
R shoulder harness with 4 point buckle.

The cabin crew members should know the main functions of the pilot’s seats in order
to be able to act in case of flight crew incapacitation.

Vertical adjust
Shoulder harness locking Recline control
Horizontal adjust
Life jacket stowage
F2.02_P1A: Captain’s seat control levers

All control levers are located inboard except for the recline control which is located
outboard.

The first officer’s seat is identical to the captain’s one, except that all control levers
are located on the opposite sides.

NOTE:
ATR offers the possibility to provide with lumbar adjustment and thigh rests on
captain and first officer seats.
CABIN CREW OPERATING MANUAL 2.03

FLIGHT CREW COMPARTMENT P1

C.C.O.M OBSERVER SEAT JUN 13

The observer seat is located behind the pedestal and between the electronic and
Relectric racks. It is equipped with life jacket stowage and a harness with 4 point
buckle. When not in use, the observer seat is stowed against the electronic
rack and secured with a bungee.
Note: It is also possible to stow the observer seat against the flight crew
compartment left hand side door panel.

Observer seat folded Observer seat deployed

Oxygen quick donning mask and smoke goggles


Wall bracket

Life jacket stowage

3 point buckle
harness

F2.03_P1A: Observer seat description


CABIN CREW OPERATING MANUAL 2.03

FLIGHT CREW COMPARTMENT P2

C.C.O.M OBSERVER SEAT JAN 12

To use the observer seat, remove the bungee from the hook, and rotate the seat to
the rear – the seat will lock itself into the bracket mounted on the electric rack side
panel.
To stow the seat back, push the locking control lever to the left to release it from the
bracket, fold the seat back against the electronic rack and attach the bungee.

Bungees

Seat locking lever

Safety pins enable the observer seat to be rocked backward in order to facilitate
emergency evacuation in case of jamming or to assist an observer in first aid
situation. To remove the pins, pull them upward.

F2.03_P2A: Observer seat release pins location


Observer seat rear view
CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P1

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.1 DESCRIPTION

An aft opening double hinged door separates the flight crew compartment from the
forward cargo compartment. It opens rearward into the cargo area.
The door has an electromagnetic locking system controlled by the pilots. In normal
operations, the door is closed and locked to ensure flight safety.

The door is bulletproof and fully compliant with rapid decompression requirements.

This door shall be closed prior to engine start for take-off and will be locked when
required by security procedure or the Captain, until engine shut down after landing.

Flight crew compartment door

L1 R1

Flight crew compartment door

FWD left cargo FWD right cargo

Cabin to forward
cargo area door

F2.04_P1A: Flight crew compartment door


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P2

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.2 LOCKING SYSTEM

The flight crew compartment door locking system ON/OFF control switch is located
on the circuit breaker panel behind the first officer seat. When on “ON” position, the
flight crew compartment door locking system is operative, whereas when on “OFF”
position, the system is inoperative.

F2.04_P2A: Flight crew compartment door locking system ON/OFF

A door control panel located on the central pedestal enables the flight crew to lock
and unlock the flight crew compartment door. The flight crew will be made aware of
the access request by a buzzer associated with a light on the door control panel. To
allow entry into the flight crew compartment, the pilots will place the toggle switch on
OPEN, and to deny entry they will place the toggle switch on DENY.

FAULT
OPEN

F2.04_P2B: Flight crew compartment door control panel

ATR 600 series ATR 200/300/500 series


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P3

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.3 CALL PANEL DESCRIPTION

The door call panel is used by the cabin crew members to request pilots to open the
door. There are 2 different access request modes: a “normal” access type and an
“emergency” access request.

When requesting access to the flight crew compartment area, the cabin crew should
have closed the cabin to cargo door and stand in the axis of the flight crew
compartment door.

Door call panel

F2.04_P3A: Flight crew compartment door call panel


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P4

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

CALL push button switch:

The cabin crew presses this button to request “normal” access


to the flight crew compartment. When pressing this button, it will
activate a buzzer sound in the flight crew compartment for at
least 2 seconds.

OPEN green light:

The light illuminates steady when the door has been unlocked
by the flight crew. The door will remain unlocked for 10 seconds.
Cabin crew will need to pull on the door panels to open.

DENIED red light:

The light illuminates steady when the flight crew has denied the
cabin crew access to the flight crew compartment. The door will
remain locked and the light will remain on for the next 3 minutes.
Any action on the call panel will be inhibited for this time.

EMER. Push button switch:

A rotating plate to prevent inadvertent activation protects this


button.
This button is used to initiate the emergency opening of the
door.

F2.04_P4A: Flight crew compartment call options

The emergency mode is to be used only if there is no reply from the flight crew
following a normal call and an interphone call (possibility of both pilots incapacitated).

After pressing the button, the green light flashes for 30 seconds together with the
continuous buzzer sound activated in the flight crew compartment, after which the
door will unlock automatically.
Cabin crew will need to pull on the door panels to open.
To avoid unlawful interference, a pilot can cancel the unlocking of the door by moving
the toggle switch onto “DENY” position within the 30 seconds period.
CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P5

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.4 NORMAL OPERATION

CREW REQUEST ACCESS


« CALL »

« OPEN » « DENIED »
(Green Steady -10 seconds) (Red steady – 3 minutes)

Pull the door right panel to open No further action


Unlock the left panel to open

2.04.5 EMERGENCY OPERATION

CREW REQUEST ACCESS


« CALL »

No Reply

CALL via INTERPHONE Reply No further action

No Reply

Press « EMER »

« OPEN »
Green Flashing for 30 sec.

Door opens after 30 sec.

T2.04_P5A: Flight crew compartment door operation


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P6

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JUN 13

R
2.04.6 OTHER EMERGENCY PROCEDURES

Electrical power loss


In case of electrical power failure the door will automatically unlock.
Flight crew members can lock the door manually with the locking bolts, but the
emergency access to the flight crew compartment will no longer be possible.

Flight crew compartment door Removal


NOTE:
Due to the weight of the door, each panel must be removed separately.
The door’s right and left sides are determined from the cabin point of view (looking
from the cabin to the cockpit compartment).

In all cases, flight crews have to isolate the door electrical circuit as follow:

 On circuit breaker panel 122VU, the crew opens the following circuit breakers:
- DOOR / CDCU FAULT on K20 position.
- DOOR / CDCU LATCHES SPLY on M18 position.

DOOR / CDCU LATCHES SPLY

DOOR / CDCU FAULT

F2.04_P6A: Circuit breakers on panel 122VU


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P7

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JUN 13

R Two different cases could happen:


 Flight crew compartment door jammed (refer sub-chapter A)
 Observer seat blocked (refer sub-chapter B)

A - Flight crew compartment door jammed


The door’s panels can be removed from inside the cockpit only. All the actions are
done by the flight crew.

Right hand side:

 Disconnect Electrical plug (1/4 of a turn).

F2.04_P7A: Electrical plug 612VCA

 Remove the 2 quick release hinged pins located on top and bottom of each
door panels.
FCC Right panel electric plug

FCC Quick release hinged pin


F2.04_P7B: Flight crew compartment door emergency removal
CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P8

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JUN 13

R  Smack (hit with open hand) the door panel on the top (near the quick release hinged
pins) in order to unhinge the door panel.

Smack the door

F2.04_P8A: Flight crew compartment door

 Push and remove the door panel

Left hand side:

 Remove the 2 quick release hinged pins


 Smack (hit with open hand) the door panel on the top (near the quick release hinged
pins) in order to unhinge the door panel.
 Push and remove the door panel
CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P9

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JUN 13


R
B - Observer seat blocked
In case of the observer seat blocked into the corridor.

 The flight attendant opens the flight crew compartment door.

Right hand side:

 Disconnect Electrical plug from right door panel (1/4 of a turn)


Refer to figure F2.04_P7A on page 7
 Remove the 2 quick release hinged pins.
Refer to figure F2.04_P7B on page 7
 Close the door panel
 Smack (hit with open hand) the door panel on the top (near the quick release hinged
pins) in order to unhinge the door panel.
Refer to figure F2.04_P8A on page 8
 Remove the door panel

Left hand side:

 Remove the 2 quick release hinged pins.


 Close the door panel
 Smack (hit with open hand) the door panel on the top (near the quick release hinged
pins) in order to unhinge the door panel.
 Remove the door panel

Safety pins enable the observer seat to be rocked backward.


 To remove the pins, pull them upward.
 Rock the observer seat backward.

F2.04_P9B: Observer seat release pins location


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P 10

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JUN 13


R
2.04.7 PROCEDURE TO ACCESS THE FLIGHT CREW COMPARTMENT

The flight crew compartment is an area with a very restricted access. Indeed no
person, other than a flight crew member assigned to a flight, is admitted to, or carried
in, the flight crew compartment unless that person is:

• An operating crew member


• A representative of the Authority responsible for certification, licensing or
inspection if this is required for the performance of his/her official duties
• Permitted by, and carried in accordance with instructions contained in the
Operations Manual

In the interests of safety, admission to the flight crew compartment should not cause
distraction and/or interfere with the flight operation; and all persons carried on the
flight crew compartment should be made familiar with the relevant safety procedures.
The flight crew compartment door being closed from engines start for take-off until
engines shut down at parking stand; requests to access the flight crew compartment
will be done through interphone. It is, indeed, a necessity to make self known to the
flight crew before operating the flight crew compartment door panel.

NOTE: ATR offers the possibility to equip the aeroplane with a cabin video
surveillance. This option includes the installation of 3 video cameras in the cabin.
One video camera installed in the forward cargo area controls the flight crew
compartment entry door and 2 additional cameras provide with full passengers
cabin view. A video display is installed on the right hand side lateral maintenance
panel allowing the pilots to get a complete view of the cabin.

1. Cargo compartment camera


2. Flight crew compartment door camera
3. Cabin camera
4. Circuit breaker
5. Monitor

F2.04_P7A: Flight crew compartment video surveillance system


CABIN CREW OPERATING MANUAL 4.00

AEROPLANE SYSTEMS P1

C.C.O.M CONTENTS JAN 12

4.00 CONTENTS

4.01 AIR CONDITIONING SYSTEM AND TEMPERATURE CONTROL

4.01.1 AIR CONDITIONING SYSTEM


4.01.2 TEMPERATURE CONTROL

4.02 SMOKE WARNING SYSTEM

4.02.1 DESCRIPTION AND LOCATION


4.02.2 ACTIVATION

4.03 LAVATORY AUTOMATIC FIRE EXTINGUISHER

4.03.1 DESCRIPTION AND LOCATION


4.03.2 ACTIVATION

4.04 EMERGENCY LIGHTING SYSTEM

4.04.1 DESCRIPTION
4.04.2 LOCATION
4.04.3 ACTIVATION
4.04.4 PRE-FLIGHT CHECK

4.05 OXYGEN SYSTEM

4.05.1 DESCRIPTION
4.05.2 ACTIVATION

4.06 INFLIGHT ENTERTAINMENT SYSTEM (IFE)

4.06.1 AUDIO AND OPTIONAL VIDEO ON ATR 600 CMS


4.06.2 OPTIONAL IFE SYSTEM ON ATR 500
CABIN CREW OPERATING MANUAL 4.02

AEROPLANE SYSTEMS P1

C.C.O.M SMOKE WARNING SYSTEM JAN 12

4.02.1 DESCRIPTION AND LOCATION

Four smoke detectors are located on board the aeroplane:

• One in the FWD cargo compartment ceiling


(For detection in the FWD cargo compartment)

• One under the FWD cargo compartment floor - not visible to the crew
(For detection in the electric/electronic systems)

• One in the AFT cargo compartment ceiling


(For detection in the AFT cargo compartment)

• One in the AFT cargo compartment ceiling panel - not visible to the crew
(For detection in the lavatory)

F4.02_P1A: AFT cargo compartment F4.02_P1B: Lavatory smoke detector duct


smoke detector

The whole system can be tested from the flight crew compartment only.

As part of the pre-flight checks, the cabin crew will visually inspect:

• The AFT cargo compartment smoke detector


• The lavatory smoke detector duct (Duct leading to the smoke detector)
CABIN CREW OPERATING MANUAL 4.02

AEROPLANE SYSTEMS P2

C.C.O.M SMOKE WARNING SYSTEM JUN 13

4.02.2 ACTIVATION

If smoke is detected in any area, the system provides Continuous Repetitive Chime
(CRC) warning and visual indications on the alerting window of the central instrument
panel in the flight crew compartment. The pilots can silence the aural indications by
R pressing the “Master Warning” button, however the visual warnings will only
extinguish when smoke is no longer detected in the area.

F4.02_P2A: Flight crew compartment F4.02_P2B: Flight crew compartment


smoke alerting window ATR 600 smoke alerting window ATR 200/300/500

4.02.2.1 FWD CARGO COMPARTMENT SMOKE DETECTORS

If smoke is detected in the forward cargo compartment or electric/electronic bay, the


system gives CRC and visual warning to the flight crew members only.

4.02.2.2 AFT CARGO COMPARTMENT AND LAVATORY SMOKE DETECTORS

If smoke is detected in the AFT cargo compartment or the lavatory, the system gives
CRC and visual warning to the flight crew members and visual warning only on the
FAP/CMS to the cabin crew members.

The affected area light will illuminate STEADY red on the FAP/CMS.

F4.02_P2C: Aft cargo smoke detector light on FAP F4.02_P2D: Lavatory smoke detector light on FAP

ON ON
CABIN CREW OPERATING MANUAL 4.02

AEROPLANE SYSTEMS P3

C.C.O.M SMOKE WARNING SYSTEM JAN 12

F4.02_P3A: smoke detector light on CMS


CABIN CREW OPERATING MANUAL 4.02

AEROPLANE SYSTEMS P4

C.C.O.M SMOKE WARNING SYSTEM JAN 12

4.02.2.3 AFT CARGO COMPARTMENT EXTINGUISHER CONNECTOR

The aft cargo area of the aeroplane being difficult to access, an extinguisher
connector located near the FAP has been installed. By discharging the halon
extinguisher completely through this connector, the halon gas flows from the two
diffusers, located in the ceiling of the AFT cargo compartment (See also Chapter
10.03 page 6)

F4.02_P4A: Aft cargo compartment


extinguisher connector

F4.02_P4B: Aft cargo compartment extinguisher diffuser

The warning light on the FAP will only extinguish when smoke is no longer detected
in the area.
CABIN CREW OPERATING MANUAL 4.03

AEROPLANE SYSTEMS P1

C.C.O.M LAVATORY AUTOMATIC FIRE EXTINGUISHER JUN 13

4.03.1 DESCRIPTION AND LOCATION

he lavatory waste bin is equipped with an automatic fire extinguisher that contains
R 120g of chemical product Bromotrifluoromethane (Halon 1301 - CF3 Br)

F4.03_P1A: Lavatory waste bin automatic fire extinguisher

4.03.2 ACTIVATION

If there is a fire in the waste bin, the fire extinguisher operates automatically.

When the temperature reaches approximately 78°C (17 4°F) the plug installed in the
end of the discharge tubes melts and lets the agent flow into the waste bin.

IMPORTANT: Due to the difficulty to access the lavatory automatic fire extinguisher a
daily check is normally done by engineering.
According to operator standard procedures, the cabin crew could be asked to
perform the pre-flight check as well (checking that the plugs on the extinguisher
nozzles are still in place).
In all cases cabin crew must always check that the waste bin flap cover is properly
closed.

F4.03_P1B: Lavatory waste bin flap cover


CABIN CREW OPERATING MANUAL 4.04

AEROPLANE SYSTEMS P1

C.C.O.M EMERGENCY LIGHTING SYSTEM JAN 12

The emergency lighting system has the purpose to guide the aeroplane occupants to
the exits in case of essential power failure. In case of activation, the system has a 10
minutes capacity.

4.04.1 DESCRIPTION

The emergency lighting is composed of the following equipment:

EXIT SIGNS located in the aisle in the overhead position.


They show the direction to the next exit.

EXIT LIGHTS located beside the emergency exit doors.


They show the position of the exit.

EMERGENCY CEILING LIGHT to illuminate the aisle.

PHOTOLUMININESCENT FLOOR PROXIMITY EMERGENCY


ESCAPE PATH MARKING based on the use of a material which is
able to store natural or electrical light energy and to restore this
energy gradually in the form of light in the dark. The minimum
“rechargeable” time recommended before each flight is 15 minutes
in order to obtain full lighting in case of an emergency evacuation.

EXTERNAL EMERGENCY LIGHTS located on the fuselage


adjacent to each exit, and at the bottom of the entrance door
stairs.

F4.04_P1A: Emergency lights description


CABIN CREW OPERATING MANUAL 4.04

AEROPLANE SYSTEMS P2

C.C.O.M EMERGENCY LIGHTING SYSTEM JAN 12

4.04.2 LOCATION

F4.04_P2A: Emergency lights location

Note: The emergency light location may vary according to aeroplane versions.

4.04.3 ACTIVATION

F4.04_P2B: Emergency lights switch


(Flight crew compartment overhead panel)

F4.04_P2C: Emergency lights activation button on FAP


F4.04_P2D: Emergency lights activation button on
CMS
The emergency lighting system will activate automatically in case of power failure, if
the toggle switch in the flight crew compartment overhead panel is on the ARM
position.
The emergency light can also be activated by the flight crew by setting the switch to
“ON” or by the cabin crew by pressing the “EMER. LIGHT” guarded push on the FAP.
The emergency lights activation from the FAP/CMS is possible regardless of the
switch position in the flight crew compartment.

4.04.4 PRE-FLIGHT CHECK

(See Chapter 9.00 – Normal Procedures)


CABIN CREW OPERATING MANUAL 6.00

DOORS AND EXITS P1

C.C.O.M CONTENTS JAN 12

6.00 CONTENTS

6.01 GENERAL

6.01.1 TYPE AND LOCATION


6.01.2 FLIGHT CREW COMPARTMENT DOORS CONTROL PANEL

6.02 FLIGHT CREW COMPARTMENT EXIT

6.03 CABIN DOORS AND EMERGENCY EXITS

6.03.1 ENTRANCE DOOR


OPTIONAL FORWARD ENTRANCE DOOR
6.03.2 SERVICE DOOR
6.03.3 FORWARD EMERGENCY EXITS (TYPE III)
CABIN CREW OPERATING MANUAL 6.01

DOORS AND EXITS P1

C.C.O.M GENERAL JAN 12

6.01.1 TYPE AND LOCATION

All emergency exits are operable from inside and outside of the cabin.

ATR 42 and 72 standard aeroplane are equipped with:

 1 flight crew compartment hatch


 2 type “III” emergency exits located at the front of the aeroplane
 2 type “I” door located at the rear of the aeroplane (cabin doors)

Note: The cargo door is not considered an emergency exit.

Cargo door (Not an emergency exit) Flight crew compartment escape hatch

L1 (Type III emergency exit) R1 (Type III emergency exit)

Entrance door L2 (Type I) R2 Service door (Type I)

F6.01_P1A: Standard ATR 42 and 72 doors/exits top view


CABIN CREW OPERATING MANUAL 6.01

DOORS AND EXITS P2

C.C.O.M GENERAL JAN 12

Cargo door (Not an emergency exit) Type I


Entrance door (L2)
Type III emergency exit (L1)
Hatch

F6.01_P2A: Doors and exits left hand side view

Type I
Service door (R2) Type III emergency exit (R1)
Hatch

F6.01_P2B: Doors and exits right hand side view

The left hand side cabin door called the “entrance door” is the door from where the
passengers board and disembark from the aeroplane.

The right hand side cabin door is the “service” door and is used by ground staff
(catering and luggage essentially).

EXITS SIZE DISTANCE FROM SILL TO GROUND


Flight crew compartment 0.51m x 0.48m (20” x 19”) 3.18m (10.45’)
emergency hatch
Forward type III exits 0.91m x 0.51m (36” x 20”) 1.80m (5.9’)
Entrance door 1.75m x 0.82m (68.8” x 28.5”) 1.35m (4.4’)
Service door 1.27m x 0.69m (50” x 27”) 1.35m (4.4’)

T6.01_P2A: Doors and exits dimensions

The cabin doors/exits, being lower than 1,83 metres (6 Feet) from the ground, they
are not equipped with any evacuation devices.
CABIN CREW OPERATING MANUAL 6.01

DOORS AND EXITS P3

C.C.O.M GENERAL JAN 12

6.01.2 FLIGHT CREW COMPARTMENT DOORS CONTROL PANEL

All doors are continuously monitored by micro switches. A test and alert panel is
located in the flight crew compartment on the overhead panel.

F6.01_P3A: Doors control panel (Flight crew compartment)

The doors panel enables the flight crew to control the cabin and cargo doors status:
LOCKED or UNLOCKED.

The SW TEST pushbutton enables to test the micro switches system on cabin door
and service door and check that the alerts are active.
CABIN CREW OPERATING MANUAL 6.02

DOORS AND EXITS P1

C.C.O.M FLIGHT CREW COMPARTMENT EXIT JAN 12

One plug type hatch located in the flight crew compartment roof is provided as an
emergency exit for the flight crew. Steps are provided for hatch access and one
escape rope is stored in a compartment on the corridor RHS.

Assist handle

F6.02_P1A: Escape hatch location

Drain hoses Operating handle Electric plug


F6.02_P1B: Escape hatch inside view

FLIGHT CREW COMPARTMENT HATCH OPENING FROM INSIDE:

1. Pull and disconnect drain hose


2. Disconnect the electric plug
3. Grab the assist handle in order to secure the hatch
4. Unlock the hatch with the hatch operating handle
5. Pull the hatch, it will fall inside the flight crew compartment
6. Clear the hatch away from the escape route
7. Remove the escape rope stowage cover
8. Throw the escape rope outside

In an emergency, ignore step 1 and 2.


CABIN CREW OPERATING MANUAL 6.02

DOORS AND EXITS P2

C.C.O.M FLIGHT CREW COMPARTMENT EXIT JAN 12

FLIGHT CREW COMPARTMENT HATCH OPENING FROM OUTSIDE:

1. Press on the flap cover


2. Grasp the lever and pull
3. The hatch will fall inside the flight
crew compartment

F6.02_P2A: Escape hatch outside view

ESCAPE ROPE:

The 5,3 m (17,38 feet) escape rope is stored under the hatch on the electric rack
(Right hand side).
The rope and its bracket can support a load of 450 Kg (992,08 pounds) and is
equipped with “grip / thrust” washers to avoid free fall.

Aeroplane anchoring point

Grip / thrust washer

F6.02_P2B: Escape rope stowage F6.02_P2C: Escape rope use


(Electric rack)
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P1

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JUN 13

6.03.1 ENTRANCE DOOR

6.03.1.1 DESCRIPTION
R The type I entry door is located at the rear LH side of the aeroplane. The entry door
is an outward opening type door with a net opening of 64 centimetres (25,19 inches)
wide and 1,73 metre (68,11 inches) high for ATR 42 and 72 centimetres (28,35
inches) wide and 1,75 metre (68,8 inches) high for ATR 72.

Adjustable handrail

Safety pin

Folding handrail/
assist handle

3 door locking
indicators

Door control handle Emergency light

Assist handle

F6.03_P1A: Entrance door opened, outside view

Attached to the integrated stair structure is a folding handrail which, by means of a


linkage to the fuselage structure automatically erects when the door is opened.

On ATR 500 and 600 series a second adjustable handrail erects automatically when
opening the door, providing that the rail safety pin is in “ground” normal position.
On ATR 200 and 300 the adjustable handrail is stowed and attached behind the rear
cabin partition wall during flight and has to be fixed to the stairs before embarking or
disembarking.
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P2

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

Assist handle

Folding handrail/
assist handle
Emergency light

Adjustable handrail

Door control handle

3 door locking
indicators
Safety pin

F6.03_P2A: Entrance door closed, inside view

F6.03_P2B: Safety pin position on ground F6.03_P2C: Safety pin position in flight
(Handrail up when opening the door) (Handrail down when opening the door)
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P3

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.1.2 ENTRANCE DOOR NORMAL MODE OPERATION

OPENING FROM OUTSIDE:

1. Pull the door control handle/lever downward, the door locking indicator turns
stripy red and white
2. Restrain the door falling outward and downward

F6.03_P3A: Entrance door closed, F6.03_P3B: Entrance door control handle/lever


outside view opened

Note on opening the Entrance door from outside:

Difficulties may be encountered for opening the entrance door from outside. This will
arise only, when all aeroplane doors and exits are closed, and if:

– First case, GPU connected to the aeroplane: A strong extract fan runs
automatically in order to cool down the avionic/electric and electronic systems.
This fan creates suction in the flight crew compartment, cabin and cargo
(deflating) and the aeroplane is in fact depressurizing itself on the ground
– Second case, Air Conditioning Unit (ACU) connected to the aeroplane: It will
slowly pressurize the aeroplane on the ground (inflating)
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P4

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

To equalize pressure and release the door:

• Slightly open the service door (from outside). Move the door handle slowly
(enough for the vent flap to open and equalize pressure) since opening fully
and quickly could make the door popping out fast, with risks of injury for the
operator

OR

• Request for ACU/GPU to be switched off and wait 2 to 3 minutes (the


pressure will equalize through the doors seals)

Recommendations to avoid these difficulties:

• Always keep the flight crew compartment document door opened


(Maintenance or flight crew responsibility)

CLOSING FROM OUTSIDE:

1. Lift the door and bring it upward against the fuselage


2. Push the door control handle/lever upward to lock the door
3. Check the green locking indicator to ensure correct locking of the door

1 door locking indicator

F6.03_P4A: Entrance door control handle/lever closed


CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P5

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

OPENING FROM INSIDE:

1. Put the safety pin in place (Only on ATR 500 and 600 series)
2. Lift the door control handle upward
3. Push the door outward
4. Restrain the door outward movement with the handrail on the LHS of the door
5. Fix the second handrail manually (Only on ATR 200 and 300 series)

CLOSING FROM INSIDE:

1. Pull the door upward using the handrail on the LHS of the door
2. Push the door control handle downward until the door is completely locked
3. Check the 3 green locking indicators to ensure correct locking of the door
4. Remove the safety pin* from the handrail RHS and stow it in the appropriate
stowage (Only on ATR 500 and 600 series)

* NOTE: On ATR 500/600 it is crucial on all flights to remove the pin after
closing the door:

If the pin is not removed and the door is opened in an emergency situation, the
handrail will not fall to a lower position and the evacuation will be slowed down.

6.03.1.3 ENTRANCE DOOR EMERGENCY MODE OPERATION

There is no difference in opening the entrance door in


emergency mode, as long as the safety pin has been
removed from the handrail and placed in its “in flight
location”.

1. Lift the door control handle upward


2. Push the door outward
3. The handrail will lower automatically

F6.03_P5A: Entrance door with


adjustable handrail down
(Emergency mode)
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P6

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

OPTIONAL FORWARD LHS PASSENGER DOOR:

ATR offers the option to install an entry door and a built-in stair at the left hand
side forward area, instead of the cargo door.
This type I entry door is an outward opening door with a net opening of 92
centimetres (36,22 inches) wide and 1,81 metre (71,25 inches) high.

The door will be used for boarding and disembarking, and is not an emergency
exit.

If this door is installed, the forward left cargo compartment will then be
suppressed and access to the forward right hand side cargo compartment only
possible from outside.
Note: On a few aeroplanes, the left hand side type III exit (L1) is located further
down the cabin (At wings level).

OPENING FROM INSIDE:

1. Rotate the door operating handle aftward


2. Push the door outboard and forward
3. The door will lock against the fuselage

Door operating handle


Latch handle
Assist handle

1 door locking indicator

CLOSING FROM INSIDE: F6.03_P6A: Optional FWD left entrance door


inside view
1. Pull the latch handle
2. Bring the door aftward and inboard using the door assist handle
3. Rotate the door operating handle forward
4. Check the door locking indicator
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P7

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

OPTIONAL FORWARD LHS PASSENGER DOOR (Continued)

OPENING FROM OUTSIDE:

1. Push on the door flap to grasp the door control lever


2. Pull the control lever towards self to allow rotation movement
3. Rotate the lever downward and forward
4. Bring the door forward until it locks against the fuselage

Door flap casing

Door control lever

F6.03_P7A: Optional FWD left entrance door, outside control lever (opened position)

CLOSING FROM OUTSIDE:

1. Pull the latch handle


2. Push on the door flap and keep hand in position
3. Push the door aftward without touching or moving the door control lever
4. The door will position itself into its frame
5. Rotate the control lever aftward and upward

IMPORTANT: Closing the door from outside must only be done by placing hand
into the flap casing and without touching the door control lever.
The lever must always stay positioned in between the 2 painted red lines. If the
door closing is done by pulling onto the lever, this could create abnormal
interference with the fuselage.

Door closing
hand
position

F6.03_P7B: Optional FWD left entrance door, door flap casing


CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P8

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

OPTIONAL FORWARD LHS PASSENGER DOOR (Continued)

Stairs are fixed on the forward dividing wall (Electronic rack). When the door is
opened, the stairs have to be deployed manually.

STAIRS DEPLOYEMENT:

1. Disengage securing latch to release stairs from electronic rack location


2. Rotate stairs around the main axis and towards door until floor wheel locks
3. Press stairs/handrail release lever to unfold unit
4. Deploy the stairs/handrail by pushing on color coded bars, restrain from free fall

F6.03_P8A: Optional FWD left


entrance door opened, inside view F6.03_P8B: Optional FWD left
entrance door opened, outside view

STAIRS FOLDING:

1. Fold stairs/handrail back by pulling on color coded bars until latch is engaged
2. Press on floor wheel latch pedal to unlock
3. Rotate stairs around the main axis and towards electronic rack
4. Push unit against electronic rack location until engaging securing latch
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P9

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.2 SERVICE DOOR

6.03.2.1 SERVICE DOOR DESCRIPTION

The type I service door is located at the rear RH side of the aeroplane. The service
door is an outward and forward opening type door with a net opening of 69
centimetres (27,16 inches) wide and 1,27 metres (50 inches) high.

Door frame
securing handle

Door Opening/closing
control handle

Door assist handle


Safety pin lock
Safety pin in
flight stowage

2 door locking indicators

F6.03_P9A: Service door inside view

Note: A safety pin is available and can be inserted (from inside only) next to the door
handle in order to block it. With the pin inserted, the service door cannot be opened
from outside.

The pin must be used on ground only and must be removed before flights, so
that the door can be opened more rapidly in case of emergency.
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P 10

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.2.2 SERVICE DOOR NORMAL MODE OPERATION

OPENING FROM OUTSIDE:

1. Rotate the door operating handle forward


2. Open the door and rotate it forward
3. The door will lock automatically against the fuselage
When the door is opened, it releases out a fuselage hook in order for the door
handle to engage into the hook

Door vent

Fuselage Hook

Door operating handle

1 Door locking indicator

F6.03_P10A: Service door outside view


F6.03_P10B: Fuselage hook holding door handle

CLOSING FROM OUTSIDE:

1. Push the gust lock button(ATR 500 and 600 series) or


1. Pull the gust lock lever (ATR 200 and 300 series) to release the door
operating handle from the fuselage hook
2. Bring the door backward and into the door frame
3. Rotate the door operating handle rearward
4. Check the green locking indicator, to ensure correct locking of the door

F6.03_P10C: Gust lock push button F6.03_P10D: Gust lock pull lever
ATR 500/600 ATR 200/300
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P 11

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

Note: The door vent located on top of the service door (And visible from outside)
prevents the fuselage pressurization to an unsafe level.

OPENING FROM INSIDE:

Remove the safety pin if inserted

1. Secure yourself by holding the door frame securing handle


2. Pull the door control handle towards self to allow rotation movement
3. Rotate the door control handle forward to unlock the door
4. Push the door outward
5. To lock the door against the fuselage, engage the door operating handle
6. (Outside part) into the fuselage hook

CLOSING FROM INSIDE:

1. Secure yourself by holding the door frame securing handle


2. Push the gust lock button to unlock the door (ATR 500 and 600 series) or
Pull the gust lock lever to unlock the door (ATR 42-300 and 72-200)
3. Pull the door inward to the door frame
4. Rotate the door control handle rearward
5. Check the 2 green locking indicators to confirm the correct locking of the door

Put back the safety pin if necessary (If leaving the aeroplane for instance)

6.03.2.3 SERVICE DOOR EMERGENCY MODE OPERATION

Same as normal opening from inside:

The safety pin has not been inserted since this is an in flight situation.

1. Secure yourself by holding the door frame securing handle


2. Pull the door control handle inward to allow rotation movement
3. Rotate the door control handle forward to unlock the door
4. Push the door outward
5. To lock the door against the fuselage, engage the door operating handle
(Outside part) into the fuselage hook
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P 12

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.3 FORWARD EMERGENCY EXITS (TYPE III)

6.03.3.1 FORWARD EMERGENCY EXIT DESCRIPTION

Exit control
handle

Assist handle

F6.03_P12A: Forward F6.03_P12B: Forward


emergency exit outside view emergency exit inside view

6.03.3.2 FORWARD EMERGENCY EXIT OPERATION

1. Using both hands, grab the exit control handle and assist handle
2. Pull the control handle to release the door
3. Pull the emergency exit inward
4. Throw the exit outside the aeroplane

Note: To open the emergency exit from outside, push on the flap cover and the
unit will fall into the cabin.

F6.03_P12C: Forward emergency exit operation


CABIN CREW OPERATING MANUAL 7.00

EMERGENCY EQUIPMENT P1

C.C.O.M CONTENTS JAN 12

7.00 CONTENTS

7.01 MMEL / MEL

7.02 PORTABLE EQUIPMENT

7.02.1 MANUAL RELEASE TOOL (MRT)


7.02.2 PORTABLE OXYGEN BOTTLE
7.02.3 OXYGEN MASK
7.02.4 HALON EXTINGUISHER
7.02.5 WATER EXTINGUISHER
7.02.6 PROTECTIVE BREATHING EQUIPMENT (PBE)
7.02.7 PROTECTIVE GLOVES
7.02.8 CRASH AXE
7.02.9 FLASHLIGHT
7.02.10 MEGAPHONE
7.02.11 ADULT LIFE JACKET
7.02.12 FIRST AID KIT
7.02.13 PORTABLE EMERGENCY LOCATOR TRANSMITTER (ELT)

7.03 FIXED EMERGENCY LOCATOR TRANSMITTER


CABIN CREW OPERATING MANUAL 7.01

EMERGENCY EQUIPMENT P1

C.C.O.M MMEL / MEL JAN 12

The Master Minimum Equipment List (MMEL) is a document created by the


aeroplane manufacturer and approved by the type certificating regulatory authority
(FAA in the USA, EASA in Europe, etc.) and lists all the safety-related items for
which revenue flights are permitted, in the event that the items are inoperative at
departure.

The MMEL specifies the conditions to be fulfilled and the procedures to be


performed, in order to allow the revenue flights to be operated with the inoperative
item for a limited period of time.

The MMEL serves as a basis for Operators in developing their own Minimum
Equipment List (MEL).

A MEL lists the instruments and equipment that may be inoperative without
jeopardizing the safety of the aeroplane. It is developed for a specific aeroplane by
the Operator and type of operation and is approved by the appropriate authority.

MMEL MEL

Created by Created by
Manufacturer Operator

The MEL cannot be less restrictive than the MMEL.

The eventual use of the MEL being subject to crew finding discrepancies with safety
equipment or aeroplane systems, it is therefore very important that all crew perform
genuine and comprehensive pre-flight checks at all time.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P1

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.1 MANUAL RELEASE TOOL (MRT)

DESCRIPTION:

The manual release tool is only available on 500/600 series with oxygen “modules”.

It is a flat metallic device equipped with two ends: one sharp extremity and another
flat and curved one.

There are 2 MRT located under each cabin crew seats.

ACTIVATION:

The MRT is used in order to manually open the oxygen modules, by placing the
sharp end into the oxygen module hole.

Note: It can be used as well to lock or unlock the lavatory from outside, using the
curved flat side.

F7.02_P1B: MRT (Manual Release Tool)


F7.02_P1A: Oxygen module
opening with MRT (ATR 500/600)

PRE-FLIGHT CHECK:

Availability and correct location as per the emergency equipment diagram.


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P2

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.2 PORTABLE OXYGEN BOTTLE (or Therapeutic bottle)

Portable oxygen bottles (Scott Type 5500) are available on board for first aid
purposes, and to satisfy cabin crew member’s oxygen needs when walking around
the cabin to perform the required duties during slow decompression or post rapid or
explosive decompression.

DESCRIPTION:

The portable oxygen bottle is a green cylinder containing 120 litres of oxygen and
composed of the following elements.

• One pressure gauge


• One ON/OFF tap valve
• Two fitting outlets:
HI outlet provides 4 liters per minute for maximum duration of 30 minutes
LOW outlet provides 2 liters per minute for maximum duration of 60 minutes
• One carrying strap
• One recharge valve
• Two overpressure ports

F7.02_P2A: Portable oxygen bottle Scott type 5500 F7.02_P2B: Portable oxygen
bottle location

There is 1 portable oxygen bottle under each cabin crew seat.


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P3

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

1. Connect the sterile mask to the appropriate fitting (if required)


2. Fully turn on the ON/OFF tap valve anticlockwise
3. Ensure the oxygen is flowing into the mask

Note: The oxygen will only flow when both conditions are met - Mask connected +
bottle tap valve opened.

The cabin crew member should follow certain precautions while administering
oxygen to a passenger:

• The captain and the senior cabin crew must be informed


• No smoking in the aeroplane
• The passenger is not left alone
• Remove any grease from the passenger’s face
• A minimum of 500 PSI should be left into the bottle

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


• Pressure gauge reading
(Minimum acceptable pressure according to operator)
• Expiry date (Validity of 6 months)
• Dust caps available and fitted in place on both HI and LOW outlets
• Securing strap in good condition
• Appropriate sterile masks available
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P4

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.3 OXYGEN MASK

Oxygen masks are found on board the ATR:

• With the portable oxygen bottle


• For connection to the oxygen modules on ATR 42-300 and 72-200 series
• In the PSU on ATR 500/600 series

F7.02_P4A: Oxygen mask

DESCRIPTION:

• A yellow mask covering mouth and nose


• An elastic strap
• A reservoir bag
• A hose with connector
• A flow indicator (optional)

The mask should be stored in a sterile bag.

ACTIVATION:

1. Fix the mask hose to the appropriate connector


2. Ensure that oxygen is flowing into the mask (If the mask is equipped with a
flow indicator, the indicator will turn green when the oxygen is flowing.
If no indicator available, check that the reservoir bag is inflating)
3. Don the mask and secure with the elastic strap

PRE-FLIGHT CHECK:

• Availability and proper location as per the emergency equipment diagram


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P5

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.4 HALON EXTINGUISHER

The HALON fire extinguisher acts by removing the oxygen element from the fire
triangle. It is most effective on class B or C fires, however it can also be used on
class A fires (refer to chapter 10.03 p 2 – Classes of fire)

Note: It is highly recommended to use a PBE (Portable Breathing Equipment) when


fighting a fire. Smoke from fire and gas from the fire extinguisher may cause irritation
of the eyes and respiratory organs.

DESCRIPTION:

The HALON extinguisher is a red cylinder containing Bromo chloro difluoro methane
gas (liquefied gas), also known by the trade name Halon 1211, or BCF, or Freon
12B1.

The extinguisher is composed of the following elements:

• One pressure gauge


• One carrying handle
• One trigger
• One diffuser
• One safety pin
• One safety seal (Plastic)

F7.02_P5A: Halon extinguisher


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P6

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

1. Pull the pin, the seal will break automatically


2. Aim low, pointing the extinguisher at the base of the fire
3. Squeeze handle and trigger together
4. Sweep from side to side

Note: The fire extinguisher should be held in an upright position.

The extinguisher lasts about 7 seconds.

Pull the pin Squeeze handle Sweep from side to side


and aim at base of fire and trigger together

F7.02_P6A: Using the halon extinguisher

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


• The pressure gauge needle is in the green zone
• The safety pin is in place
• The safety seal is intact
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P7

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.5 WATER EXTINGUISHER

The portable water fire extinguisher Walter KIDDE acts by removing the heat element
from the fire triangle. It is to be used on class A fires only.
(See Chapter 10.00 - Emergency Procedures)

F7.02_P7A: Water extinguisher

DESCRIPTION:

The Walter Kidde extinguisher is a grey cylinder containing 2 litres of water mixed
with an anti-icing additive.
It is composed of the following elements:

• One carrying handle with a CO2 cartridge


• One trigger
• One diffuser
• One safety wire

ACTIVATION:
• Turn the handle clockwise (the wire will break automatically) until the CO2
cartridge is punctured
• Press the trigger
• Aim at the base of fire

The extinguisher lasts about 30 to 40 seconds.

PRE-FLIGHT CHECK:
• Availability and correct location as per the emergency equipment diagram
• Expiry Date (6 months validity from the revision date)
• The CO2 cartridge is available
• The safety wire is intact
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P8

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.6 PROTECTIVE BREATHING EQUIPMENT (PBE)

The PBE, “Puritan-Bennett BE Aerospace PN 119003”, ensures protection of the


eyes and respiratory system against heat, smoke and/or noxious gases.
The device supplies 15 minutes of oxygen and enables crew members being
protected when performing relevant safety duties in case of smoke or fire.

DESCRIPTION:

The PBE is a device that completely encloses the head of the wearer and seals
around the neck with an elastic membrane. The unit is vacuum sealed in a bag and
installed in a protective stowage box within the aeroplane cabin.

The PBE can be worn with spectacles (eyeglasses).

F7.02_P8A: PBE stowage box

F7.02_P8B: PBE deployed


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P9

C.C.O.M PORTABLE EQUIPMENT JAN 12

The PBE is composed of the following elements:

o A large clear visor


o An oronasal mask
o A speaking diaphragm
o Activation and adjustment straps
o A neck seal
o A chlorate candle
o A KO2 canister (Potassium Superoxide)

F7.02_P9A: PBE description

The hood encloses the head of the wearer and is sealed to the wearer by the neck
seal.
When the wearer breathes through the oronasal mask, the exhaled breath is routed
through the KO2 canister. The KO2 canister removes water vapour and CO2 and adds
oxygen before the gas is returned to the interior of the hood for inhalation.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 10

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

• Open the stowage box


• Remove the sealed bag containing the PBE hood from the stowage box
• Remove the PBE hood from the vacuum-sealed bag
• Shake the hood to loosen compressed material
• Slide both hands into the neck seal and don the PBE hood
• Pull the straps forward to start the chlorate candle
• Pull the straps rearward to adjust the oronasal mask against the face
• (If wearing any, adjust eyeglasses over the oronasal mask)
• Adjust hood material below the neck seal

F7.02_P10A: PBE activation


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 11

C.C.O.M PORTABLE EQUIPMENT JAN 12

During the donning sequence, the chlorate candle is activated when the adjustment
straps are pulled forward. The oxygen generated by the chlorate candle will inflate
the hood, providing adequate initial breathing volume and accomplishing some
purging of the hood with excess gas generation.

If the chlorate cartridge fails to activate, the hood is still usable. The wearer will have
to stick fingers into the neck seal to allow a large lung inhalation and exhale strongly
into the oronasal mask in order to activate the system.

The speaking diaphragm allows communication while wearing the PBE.

IMPORTANT - HANDLING PRECAUTIONS AFTER USE:

Following use, after a sufficient cooling period, the expended PBE should be isolated
in an airtight container for disposal.
At the completion of the flight, the expended PBE must be delivered to maintenance
for authorized disposal.
Expended PBE hood contains un-reacted oxidizing material and strong alkali
materials. The PBE is intended for single use only and there are no reusable or
repairable components.

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


• Stowage box seal not damaged

Note: An ATR option consists in installing one supplementary Protective Breathing


Equipment, in the flight crew compartment, behind the Captain’s seat.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 12

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.7 PROTECTIVE GLOVES

The protective gloves are kept in the flight crew compartment. The gloves are for use
of crew member to grasp hot metal or burning parts.

F7.02_P12A: Protective gloves

The protective gloves are kept in the flight crew compartment behind the captain’s
seat.
The pre-flight check is the flight crew responsibility.

7.02.8 CRASH AXE

The crash axe is used to cut or break through light structure, panels and windows
(The blade shaped end is used for cutting and the sharp end for piercing or
breaking).
It has an insulated handle resistant to high voltage up to 2000 Volts.

F7.02_P12B: Crash axe

The crash axe is kept in the flight crew compartment behind the first officer’s seat.
The pre-flight check is the flight crew responsibility.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 13

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.9 FLASHLIGHT

The flashlights are used only in case of emergency (poor visibility due to darkness or
smoke).
They are located under each cabin crew seat (On ATR 42 series, due to the absence
of forward seat, one flashlight is located in the forward overhead locker or forward
equipment stowage)

ON/OFF push button

F7.02_P13A: Standard flash light

DESCRIPTION:

The basic flashlight on board ATR counts:

• One body with batteries


• One bulb
• One on/off push button switch

ACTIVATION:

Remove the flashlight from its location and switch it on.

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


• Activate the on/off push button switch to ensure the good operation of the
lamp
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 14

C.C.O.M PORTABLE EQUIPMENT JAN 12

NOTE: OPTIONAL DME FLASH LIGHTS

ATR offers the possibility to replace the basic cabin flashlights by “DME”
flashlights with a red led signaling the battery charge.

ACTIVATION:
The flashlight will activate automatically when it is removed from its retention
bracket, and will turn off automatically, when put back into the retention bracket.

F7.02_P14A: Optional DME flash light

PRE-FLIGHT CHECK:

The Tamper shield seal is in place and intact.


The LED light illuminates every period of 10 seconds.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 15

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.10 MEGAPHONE

All ATR 72 aeroplane are equipped with 1 megaphone whereas ATR 42 does not
count any.

DESCRIPTION:

Power is supplied by 8 AA type batteries. At least 4 hours of megaphone use should


be expected from one set of batteries.

Mouthpiece

Carrying strap

Push to talk switch

F7.02_P15A: Megaphone

ACTIVATION:

• Secure the megaphone around your neck using the carrying strap
• Press and hold the push to talk switch, and speak in the mouthpiece

The megaphone can be used in case of PA inoperative or to give direction to


passengers inside and outside the aeroplane in case of an emergency.

The megaphone should not be used near any ears as the amplified sound can cause
damage to the inner ear.

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


• Press the push to talk switch until hearing of a “click” sound
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 16

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.11 ADULT LIFE JACKET

Note: Optional passenger life-jackets are provided to allow over water


operations.

The life-jacket is installed under the passenger seat in a sealed pouch. Relevant
placards are installed on the back-side of the seats and on forward bulkheads.

F7.02_P16A: Life jacket under seat location F7.02_P16B: Life jacket pouch

DESCRIPTION:

The life jacket is “Aerazur C 10” adult model, made of a single yellow chamber.
This life jacket can be adapted on children.

Light
Oral inflation tube

CO2 Cartridge

Whistle Water activated battery


with rubber tab

Inflation red tab Strap

F7.02_P16C: Aerazur Life jacket


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 17

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

• Remove the life jacket from its pouch and unfold it


• Pass the life jacket over the head
• Pass the strap around the waist, fasten the buckle and pull the straps tightly
to secure
• The life jacket can be inflated automatically by pulling down sharply the
inflation red tab (Puncture in the CO2 cartridge) ; or orally by blowing into the
tube on the chamber
• Pull on the battery rubber tab for water to activate the battery and light

The oral inflation system can also be used to release gas by pressing the valve at
the tube ends.

The life jacket can be adjusted on a child with minimum weigh of 15,8 kilograms
(35 pounds). Indeed, the life jacket will have to be inflated and the strap passed
between the child’s legs before buckle in up. This will avoid the jacket slipping
over the child’s head.

F7.02_P17A: Aerazur life jacket on adult F7.02_P17B: Aerazur life jacket on child
(Strap around waist) (Strap between legs)

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 18

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.12 FIRST AID KIT

A minimum of one first aid kit is provided on board the ATR aeroplane.

Standard delivery is with one first aid kit on ATR 42 and two on ATR 72.

The content will vary depending on operators.

F7.02_P18A: First Aid Kit

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 19

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.13 PORTABLE EMERGENCY LOCATOR TRANSMITTER - ELT


(OPTIONAL)

Note: The stand-alone portable Emergency Locator Transmitter (ADT 406-S)


supplied by ELTA is an option provided by ATR.
If on board, the ELT will be located in the passenger cabin and stowed in a
flight bag or mounted on a wall bracket.

F7.02_P19A: Portable ELT ADT 406 S (Survival) Flight bag and wall mounting bracket

DESCRIPTION:

The ELT is orange in color and counts:

• A beacon transmitter
• A whip antenna
• A water sensor / identification module
• An ON/OFF/ARMED toggle switch
• A test push button
• An indicator light
• An aural indicator
• A floatation help device (Black foam)
• A 6 metres long lanyard

F7.02_P19B: ADT 406 S


(Survival)
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 20

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

This ELT can be triggered manually on land or automatically on water.


The ELT can transmit distress signals on 3 frequencies:

• 406 MHz (Satellite*)


• 243 MHz (Military)
• 121.5 MHz (Civilian)

The typical transmission duration is 60 hours from - 20° C to + 55° C

Indicator light

Whip
antenna

ON/OFF/ARMED
Toggle switch
Test push
button

Flotation
device
Water
sensor /
Identification
module

F7.02_P20A: Portable ELT ADT 406 S (Survival) details


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 21

C.C.O.M PORTABLE EQUIPMENT JAN 12

OPERATION ON LAND:

• Erect the antenna


• Place the toggle switch on the “ON” position
• 2 “beep” sounds will confirm that the ELT has been switched on correctly,
then the transmitter will automatically operate a self test with visual and
audio sound for 20 seconds

• The ELT will start emitting the distress signal after another 30 seconds
• Operation will be confirmed when a regular on/off visual and audio signal
appears every 0.5 seconds
• The ELT should be placed in a high elevation area

OPERATION ON WATER:

• Attach the ELT to the flotation device (if any on board)


• Check that the toggle switch is on “ARMED” position
• The water sensor / identification module will automatically activate the ELT

After 30 seconds (No self test) a regular audio and visual indicator every 0.5
seconds will confirm the normal operation of the ELT.

The ELT has a float free capability.

PRE-FLIGHT CHECK:

• Availability and correct location as per the loose equipment diagram


• Antenna screwed on the antenna plug
• Toggle switch on “ARMED” position
• (According to operator standard operating procedures, press the Test switch
button and confirm aural and visual signs)
CABIN CREW OPERATING MANUAL 7.03

EMERGENCY EQUIPMENT P1

C.C.O.M FIXED EMERGENCY LOCATOR TRANSMITTER JAN 12

A fixed Emergency Locator Transmitter (ELT ADT 406 AF) is located above the rear
cabin crew station, in the ceiling area.

DESCRIPTION:

The fixed ELT has the possibility to transmit on 3 frequencies.


(406 MHz*, 243 MHz and 121.5MHz)

F7.03_P1A: ELT ADT 406 AF (Automatic Fixed)

ACTIVATION:

The fixed ELT will activate automatically (On impact) on condition that the switch in
the flight crew compartment is on “AUTO” position.

PRE-FLIGHT CHECK:

The pre-flight check is done from the flight crew compartment. The pilots will test the
good operation of the ELT by pressing the X-MIT ALERT test button located on the
EMER LOC XMRT overhead panel.

F7.03_P1B: X – MIT ALERT test, flight crew compartment overhead panel


CABIN CREW OPERATING MANUAL 7.03

EMERGENCY EQUIPMENT P2

C.C.O.M FIXED EMERGENCY LOCATOR TRANSMITTER JAN 12

*Information

*The International Cospas-Sarsat System has ceased satellite processing of


121.5/243 MHz beacons on 1 February 2009. Only 406 MHz beacons are now
detected by the Cospas-Sarsat satellite system.

Cospas-Sarsat made the decision to cease satellite processing at 121.5/243 MHz in


response to guidance from the International Civil Aviation Organization (ICAO) and
the International Maritime Organization (IMO). These United Nations organizations
mandate safety requirements for aeroplane and maritime vessels and have
recognised the limitations of the 121.5/243 MHz beacons and the superior
capabilities of the 406 MHz alerting system.

The digital 406 MHz beacons offer many advantages over analog 121.5/243 MHz
beacons. With a 406 MHz beacon, the position of the distress can be relayed to
rescue services more quickly, more reliably and with greater accuracy.
CABIN CREW OPERATING MANUAL 8.00

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M CONTENTS JAN 12

8.00 CONTENTS

8.01 FLIGHT CREW COMPARTMENT

8.02 ATR 72-500/600 CABIN

8.03 ATR 72-200 CABIN

8.04 ATR 42-500/600 CABIN

8.05 ATR 42-300 CABIN


CABIN CREW OPERATING MANUAL 8.01

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M FLIGHT CREW COMPARTMENT JAN 12

CAPTAIN SEAT AREA


F.O SEAT AREA
1 Flashlight
1 Quick Donning mask 1 Flashlight
1 Smoke goggle 1 Quick Donning mask
1 Smoke goggle

BEHIND CAPTAIN SEAT AREA BEHIND F.O SEAT


AREA
1 Protective gloves
1 Life jacket 1 Halon extinguisher
(1 PBE*) 1 Crash axe
1 Life jacket

OBSERVER SEAT AREA

1 Quick Donning mask


1 Smoke goggle
1 Life jacket

F8.01_P1A: Flight crew compartment emergency equipment


CABIN CREW OPERATING MANUAL 8.02

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M ATR 72-500/600 CABIN JAN 12

ATR 72-500/600

FWD LHS AREA FWD CABIN CREW SEAT

1 Water extinguisher 1 Flashlight


1 PBE 1 O2 bottle + mask
1 First Aid Kit 1 Life Jacket
2 MRT

AFT LHS AREA

1 Halon extinguisher
1 PBE
1 First Aid Kit
AFT RHS AREA

AFT CABIN CREW SEAT 1 Halon extinguisher


1 PBE
1 Flashlight 1 Megaphone
1 O2 bottle + mask
1 Life Jacket
2 MRT

F8.02_P1A: ATR 72-500/600 emergency equipment diagram


CABIN CREW OPERATING MANUAL 8.03

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M ATR 72-200 CABIN JAN 12

ATR 72-200

FWD LHS AREA


FWD CABIN CREW SEAT
1 Water extinguisher
1 PBE 1 Flashlight
1 First Aid Kit 1 O2 bottle + mask
4 O2 masks 1 Life Jacket

AFT LHS AREA

1 Halon extinguisher
1 PBE
1 First Aid Kit
4 O2 Masks
AFT RHS AREA

AFT CABIN CREW SEAT 1 Halon extinguisher


1 PBE
1 Flashlight 1 Megaphone
1 O2 bottle + mask
1 Life Jacket

F8.03_P1A: ATR 72-200emergency equipment diagram


CABIN CREW OPERATING MANUAL 8.04

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M ATR 42-500/600 CABIN JAN 12

ATR 42-500/600

FWD LHS AREA

1 Water extinguisher
1 PBE

AFT LHS AREA

1 Halon extinguisher
1 PBE
1 First Aid Kit

CABIN CREW SEAT

1 Flashlight
1 O2 bottle + mask
1 Life Jacket
2 MRT

F8.04_P1A: ATR 42-500/600 emergency equipment diagram


CABIN CREW OPERATING MANUAL 8.05

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M ATR 42-300 CABIN JAN 12

ATR 42-300

FWD LHS AREA

1 Water extinguisher
1 PBE

AFT LHS AREA

1 Halon extinguisher
1 PBE
1 First Aid Kit
5 O2 Masks

CABIN CREW SEAT

1 Flashlight
1 O2 bottle + mask
1 Life Jacket

F8.05_P1A: ATR 42-300 emergency equipment diagram


CABIN CREW OPERATING MANUAL 10.00

EMERGENCY PROCEDURES P2

C.C.O.M CONTENTS JAN 12

10.06 EMERGENCY EVACUATION

10.06.1 EMERGENCY EVACUATION GENERAL INFORMATION


10.06.2 UNPLANNED EMERGENCY EVACUATION
10.06.3 PLANNED EMERGENCY EVACUATION
10.06.4 EMERGENCY EVACUATION ON WATER (DITCHING)
10.06.5 EXITS TO USE IN CASE OF EVACUATION
CABIN CREW OPERATING MANUAL 10.01

EMERGENCY PROCEDURES P1

C.C.O.M CREW COMMUNICATION AND COORDINATION JAN 12

Flight crew and cabin crew should function as one team with a common goal: flight
safety.
During operations and in their duties related to the safety of passengers and flight,
the cabin crew should at all time liaise with the flight crew members.

Any situation, feeling, behavior, observation that alerts the cabin crew members to a
possible threat to flight safety, must immediately be reported to the flight crew
members.

A cabin crew can play a crucial role by giving information to the flight crew in a timely
and accurate manner. A clear, concise and specific vocabulary needs to be used.

A cabin crew member should have communication, assertiveness and leadership


skills.
CABIN CREW OPERATING MANUAL 10.02

EMERGENCY PROCEDURES P1

C.C.O.M TURBULENCE JAN 12

Turbulence is a stream of air in irregular motion that normally cannot be seen and
often occurs unexpectedly. It can be created by a number of different conditions such
as:
• Thunderstorms
• Mountainous areas
• Jet streams
• Sudden temperature changes

The severity of air turbulence can be categorized in:

• Light/Moderate turbulence
• Anticipated severe turbulence
• Un-anticipated severe turbulence
10.02.1 LIGHT / MODERATE TURBULENCE

This type of turbulence will be experienced on most flights.


After the “Fasten seat belt” sign is illuminated, a passenger announcement should be
made and the use of the lavatory be refrained.
Cabin crew should ensure that all passengers and cabin areas are properly secured
before reporting the cabin status to the flight crew. The service may, then, resume at
Captain’s discretion.

During turbulence, in the absence of any instructions from the flight crew, the senior
cabin crew member shall be entitled to discontinue non-safety related duties and
advise the flight crew of the level of turbulence being experienced and the need for
the fasten seat belt signs to be switched on. This should be followed by the cabin
crew securing the passenger cabin and other applicable areas.

10.02.2 SEVERE ANTICIPATED TURBULENCE

The flight crew will brief the cabin crew members of the expected turbulence and its
severity. The seat belt sign will be illuminated in order for the cabin crew to inform the
passengers, complete a thorough cabin securing and store any loose items (ex:
service trolleys). All services should be stopped.

After reporting the cabin status to the flight crew, each cabin crew will then secure
themselves in their respective stations.
Once the turbulence has passed and the “Fasten seat belt” sign has been switched
off, cabin crew will complete a cabin walk around to report the cabin state and any
possible injuries, administering first aid if and where necessary.
CABIN CREW OPERATING MANUAL 10.02

EMERGENCY PROCEDURES P2

C.C.O.M TURBULENCE JAN 12

10.02.3 SEVERE UN-ANTICIPATED TURBULENCE

That type of turbulence appearing suddenly will not allow the flight crew to warn the
cabin crew in advance. Therefore, to alert the cabin of the severity of the turbulence
and potential danger, the flight crew will switch both cabin signs OFF/ON and make
a PA announcement.

At this stage, cabin crew should immediately seat down on the nearest available
seat and inform passengers to secure themselves.

Once the turbulence has passed and the “Fasten seat belt” sign has been switched
off, cabin crew will complete a cabin walk around to report the cabin state and any
possible injuries, administering first aid if and where necessary.

Event Flight Crew action(s) Cabin Crew Action(s)

Light/Moderate SEAT BELT SIGN …………….. ON PA……………………………… MADE


Turbulence CABIN……………………. SECURED
GALLEY………………….. SECURED
CABIN READY………… REPORTED
SERVICE………………… RESUMED

Anticipated severe CABIN CREW………….. BRIEFED PA……………………………… MADE


Turbulence SEAT BELT SIGN………………ON CABIN……………………. SECURED
GALLEY………………….. SECURED
SERVICE………………… STOPPED
CABIN READY………… REPORTED
LOCATION……CABIN CREW SEAT

Un-anticipated SEAT BELT SIGN …………..… ON PA……………………………… MADE


severe Turbulence NO SMOKING SIGN …………. ON LOCATION ………..CLOSEST SEAT
(If applicable)
PA……………………..…….. MADE

T10.02_P2A: Turbulences
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P1

C.C.O.M FIRE JAN 12

An in-flight fire is probably the most serious in-flight emergency. It is imperative that
no time is lost dealing with the situation since any fire, no matter how small, may
rapidly become out of control, if not dealt with quickly.

10.03.1 CHEMISTRY OF FIRE

Fires start when a combustible material, in combination with a sufficient quantity of


oxygen is exposed to a source of heat or ambient temperature above the flash point.
This is commonly called the FIRE TRIANGLE.

Fire cannot exist without all of these 3 elements in place and in the right proportions.

Fire can be extinguished by removing any one of the elements of the fire triangle.
N

HE
E
YG

AT
OX

Fire

FUEL

F10.03_P1A: Fire triangle


CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P2

C.C.O.M FIRE JAN 12

10.03.2 CLASSES OF FIRE

Multiple classification systems exist, with different designations for the various
classes of fire. This manual refers to the American classification, the most commonly
used internationally.

Fires are classified in four types:

• Materials (or ordinary combustibles)


• Flammable liquids
• Electrical equipment
• Flammable metals

They are called respectively; class A, B, C, and D fires.

Class A and C are the most commonly encountered fires on board aeroplane.

It is important for cabin crew to select the appropriate fire extinguisher, according to
the class of fire.

• Class A: Materials (ex: Seat, paper, cloth, plastic)


Class A fires need to be cooled down. Therefore either a water or Halon*
extinguisher would be efficient on this type of fire.

*Note:
If the halon extinguisher is used on a class A fire, cabin crew will need to cool down
the area with any non alcoholic liquid (water, juice, tea).

• Class B: Flammable liquids


This type of fire can not be extinguished with water, since water would only expand
the fire. Halon extinguisher would be efficient on this type of fire.

• Class C: Electrical equipment


This type of fire can not be extinguished with water, since water would create an
electrical arc. Halon extinguisher would be efficient on this type of fire.

• Class D: Flammable metals. (Ex: sodium, magnesium, lithium and potassium.)


Special powder extinguishers are effective on class D fires. It can therefore not be
fought on board since the Halon fire extinguishers should never be used on class D
fires.
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P3

C.C.O.M FIRE JAN 12

10.03.3 FIRE PREVENTION

Cabin crew should maintain continuous vigilance and be alert to any indication of a
fire.
Some of the prevention duties of the cabin crew may be:

• The frequent monitoring of the lavatory


• The frequent monitoring of the cabin
• Ensuring everyone complies with the no smoking policy
• Using the electrical equipment, only for their intended purposes

Any indication of smoke or fire must be dealt with immediately.

10.03.4 FIRE FIGHTING TEAM ON ATR

Cabin crew member will have to deal with a fire situation alone if on ATR 42 or in a
team of 2 cabin crew on ATR 72.
Cabin crew member(s) will have to simultaneously hold the following roles:

• Fire fighter
• Communicator
• Back-up
• Crowd controller

The fire-fighter role

The fire fighter is the person that discovers the fire, taking the nearest appropriate fire
extinguisher and preparing to fight it.

The communicator role

The communicator informs the flight crew as soon as possible about:

• Fire location
• Fire source
• Severity/density of fire and/or smoke (colour / odour)
• Number of fire extinguishers used and remaining

The back-up role

The back-up needs to provide additional fire fighting equipment.


CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P4

C.C.O.M FIRE JUN 13

The crowd controller role

The crowd controller main role will be to calm and reassure passengers making sure
panic is avoided. Passengers could be relocated according to the fire location.

Note: Only as a guideline and in the event of the presence of two crew members on
board, we recommend that the first crew member assumes simultaneously the fire
fighter and communicator role whereas the second cabin crew member will fill the
role of back up and crowd controller.

Cabin crew should remember that each situation varies and therefore they should
use their own judgement according to the situation encountered.

10.03.5 PASSENGER MANAGEMENT

After the fire has been dealt with, cabin crew may move passengers away from
firefighting area. If the amount of smoke or fumes is affecting the passengers,
encourage them to cover their mouth and nose and breathe near floor level. A better
option would be to distribute wet towels (if available).

10.03.6 FIRE FIGHTING PROCEDURES

Cabin overhead bin/Closet fire:

When a fire occurs in a cabin enclosed area, such as an overhead bin or closet,
always check the door panel for heat using the back of the hand before opening.

• Move passengers if required


• Touch/Feel with the back of the hand
• Open the overhead bin or closet slightly
• Look for flame (Do not attack smoke)
• Spray at eye level, discharge the fire extinguisher at the base of the fire in a
sweeping motion (only if the fire is visible)
• Close back the overhead bin or closet
• Monitor the overhead bin/Closet and around
R • Report to flight crew

Fire type Cabin Crew Action(s)


Cabin FIRE LOCATION…………………………...… USING BACK OF THE HAND
COMPARTMENT DOOR ……………………..…...….. OPENED SLIGHTLY
HALON EXTINGUISHER…………………………………...….DISCHARGED
COMPARTMENT DOOR ……………………………..……………...CLOSED
FLIGHT CREW ……………………………..……………...……… INFORMED
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P5

C.C.O.M FIRE JUN 13


Seat fire:

• Move passengers if required


• Spray at the base of fire in a sweeping motion
• Monitor
R • Report to flight crew

Note: Cabin crew should not discharge the fire extinguisher randomly into an
enclosed area if the source of fire has not been located.

Galley / Oven fires:

Oven fires are a common occurrence onboard an aeroplane. When an oven fire
occurs, the oven door should be kept closed to deprive the fire from oxygen.

The cabin crew action should be:

• To switch off electrical power - Hot jugs, oven if available – (Refer to chapter
3.03 p2)
• Stand by with an extinguisher and other relevant equipment (Ex: PBE)
• Monitor the situation
• Open the oven door slightly
• Insert the halon diffuser
• Discharge the halon extinguisher
• Close the oven door
• Monitor
R • Report to flight crew

If smoke continues, refer to chapter 10.03.08 “galley smoke procedure”.

Fire type Cabin Crew Action(s)


Oven OVEN DOOR………………………………...…………………………...CLOSED
ELECTRICAL POWER………………………...….……………………….….OFF
FIRE FIGHTING EQUIPMENT ……………………………………….STAND BY

If required
OVEN DOOR……………… …………………………….…..OPEN SLIGHTLY
HALON EXTINGUISHER…… ……………………………...….DISCHARGED
OVEN DOOR……………………………………...…………………...CLOSED

FLIGHT CREW ……………………………..……………...……… INFORMED


CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P6

C.C.O.M FIRE JUN 13

Lavatory fires:

The fighting procedure will vary whether the lavatory door is cold or hot.
In order to check it and after the cabin crew member has equipped appropriately, he
should check the door lavatory for heat using the back of his hand.

Cold lavatory door


• Open the lavatory door with caution
• Locate the source of fire
• Discharge the extinguisher at the base of fire
• Monitor
R • Report to flight crew

Hot lavatory door


• Don relevant protection (PBE, Gloves)
• Use the lavatory door panel as protection against smoke and heat and open
the lavatory door slightly, using the lavatory door panel as a protective shield
against smoke and heat
• Discharge the halon extinguisher fully
• Close the lavatory door
• Open the lavatory door panel
• Locate the source of fire
• Fight the fire aiming at the base of the fire
• Monitor
R • Report to flight crew

Fire type Cabin Crew Action(s)


Lavatory DOOR TEMPERATURE……………...……...… USING BACK OF THE HAND

Cold door
LAV. DOOR…………………………..…...……………………….…..OPENED
SOURCE OF FIRE… ……………………...……………...…………LOCATED
EXTINGUISHER…… ………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED

Hot door
PBE…………… ……………………………………………………..……... DON
LAV. DOOR ……………..…...…OPENED SLIGHTLY & USED AS SHIELD
HALON EXTINGUISHER …………………………………...…. DISCHARGED
LAV. DOOR …………………...…………..………………...………...CLOSED
LAV.DOOR……………………………………………………………..OPENED
SOURCE OF FIRE ……………………………………..……………LOCATED
EXTINGUISHER…… ………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED

FLIGHT CREW ……………………………..……………...……… INFORMED


CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P7

C.C.O.M FIRE JUN 13

Hidden areas:
“Hidden Areas” are areas which are not readily accessible to the crew; such as
sidewall panels, floors, bulkheads, ventilation grids and ceiling panels.
If the cabin crew suspects a fire in a hidden area, he should try to locate a “hot spot”
sweeping the back of the hand along the panel to find the hottest area.
It may be necessary to remove panels to access the area, or to make a hole in a
panel large enough to insert the extinguisher nozzle.
Aft cargo compartment:
Access to the aft compartment being uneasy, locating the source of fire may be
difficult. Cabin crew should then:

R • If necessary, donning the Protective Breathing Equipment (PBEs)


• Close the rear cargo compartment with the fire curtain or door (if available)
• Couple the halon extinguisher to the extinguisher connector
• Discharge fully the halon extinguisher through the connector
• Monitor
R • Report to flight crew

F10.03_P6A: Optional rear cargo anti-smoke F10.03_P6B: Halon extinguisher


curtain and door connector (Next to FAP)

F10.03_P6C: Halon extinguisher connection


CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P8

C.C.O.M FIRE JUN 13


R

Fire type Cabin Crew Action(s)


Aft Cargo PBE……………………………………………………………..……………...….DON
Compartment CURTAIN ………………………………………………………………….… CLOSED
HALON EXTINGUISHER...……… ……...…. IN EXTINGUISHER CONNECTOR
FLIGHT CREW ………………………………………………..……...… INFORMED

10.03.7 CABIN SMOKE CONTAMINATION

It is important that cabin crew are aware of any smoke indications and report it to the
flight crew members immediately. The source of smoke should be immediately
identified in order to take the appropriate actions.

R Note: Cabin crew should not discharge the fire extinguisher randomly into an
R enclosed area if the source of fire has not been located.

Materials that are used in the cabin release toxic fumes when smouldering.

R The cabin crew action should be:


• Switch off the DC & ACW GND service bus located on the FAP (Flight
Attendant Panel) refer to chapter 1.09 p1&2
• Report to flight crew member “Cabin smoke”

The cabin crew must protect themselves as well as the flight crew and passengers
from the negative effects and consequences of smoke inhalation by:

• Donning the Protective Breathing Equipment (PBEs)


• Keeping the flight crew compartment door closed at all times
• Encouraging passengers to remain at a low level and breathe through their
clothing
• Distributing wet towels and instructing passengers to breathe through it

R
Fire type Cabin Crew Action(s)
Smoke FLIGHT CREW…………………………………………..……...… INFORMED
contamination DC & AC GND service BUS……………………………………………..SHED
PBE………………………………………………………..……………...….DON
WET TOWELS ………………………………………..…...…... DISTRIBUTED
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P9

C.C.O.M FIRE JUN 13

R 10.03.8 GALLEY SMOKE

Cabin crew must be aware of any smoke indications and report it to the flight crew
members immediately. The source of smoke must be identified in order to take the
appropriate actions.

Note: Cabin crew should not discharge the fire extinguisher randomly into an
enclosed area if the source of fire has not been located.

The cabin crew action should be:

• Switch off the electrical equipments that are located in the galley.
• Switch off the DC & ACW GND service bus located on the FAP (Flight
Attendant Panel) refer to chapter 1.09 p1&2.
• Report to flight crew member “galley smoke”
• Stand by with an extinguisher and other relevant equipment (Ex: PBE)
• Monitor the situation.

If smoke continues, refer to “cabin smoke contamination” chapter 10.03.7.

Fire type Cabin Crew Action(s)


Galley FLIGHT CREW…………………………………………..……...… INFORMED
smoke ELECTRICAL POWER ………………………………………..……...…... OFF
DC & AC GND service BUS……………………………………………..SHED

10.03.9 EMERGENCY EQUIPMENT

The relevant emergency equipment used will be:

• PBE
• Fire extinguishers
• Protective gloves
• Crash axe
• Flash light
• First aid kit

Note: In a case when a cabin crew happens to be inside the flight crew compartment
when a fire/smoke situation arises, he/she could use the observer’s Quick Donning
Mask + smoke goggles if necessary.

10.03.10 FLIGHT CREW PROCEDURE FOR SMOKE REMOVAL

In case of smoke contamination, the flight crew can modify the ventilation
(Recirculation fans) in order to ease noxious air out of the aeroplane.
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P 10

C.C.O.M FIRE JUN 13

R
Fire type Cabin Crew Action(s)
Cabin FIRE LOCATION…………………………...… USING BACK OF THE HAND
COMPARTMENT DOOR ……………………..…...….. OPENED SLIGHTLY
HALON EXTINGUISHER…………………………………...….DISCHARGED
COMPARTMENT DOOR ……………………………..……………...CLOSED
FLIGHT CREW……………………………………………………INFORMED

Oven OVEN DOOR……………………………...…………………………...CLOSED


ELECTRICAL POWER……………………...….……………………….….OFF
FIRE FIGHTING EQUIPMENT…………………………………….STAND BY

If required
OVEN DOOR…………………………………………….…..OPEN SLIGHTLY
HALON EXTINGUISHER…………………………………...….DISCHARGED
OVEN DOOR……………………………………...…………………...CLOSED

FLIGHT CREW……………………………………………………INFORMED

Lavatory DOOR TEMPERATURE…………...……...… USING BACK OF THE HAND

Cold door
LAV. DOOR…………………………..…...……………………….…..OPENED
SOURCE OF FIRE………………………...……………...…………LOCATED
EXTINGUISHER……………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED

Hot door
PBE…………………………………………………………………..……... DON
LAV. DOOR ……………..…...…OPENED SLIGHTLY & USED AS SHIELD
HALON EXTINGUISHER…………………………………...….DISCHARGED
LAV. DOOR …………………...…………..………………...………...CLOSED
LAV.DOOR……………………………………………………………..OPENED
SOURCE OF FIRE……………………………………..……………LOCATED
EXTINGUISHER……………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED

FLIGHT CREW……………………………………………………INFORMED

Aft Cargo CURTAIN…………………………………………………………….…CLOSED


Compartment HALON EXTINGUISHER...………...…. IN EXTINGUISHER CONNECTOR
PBE………………………………………………………..……………...….DON
FLIGHT CREW……………………………………………………INFORMED

Smoke FLIGHT CREW…………………………………………..……...… INFORMED


contamination DC & AC GND service BUS……………………………………………..SHED
PBE………………………………………………………..……………...….DON
WET TOWELS………………………………………..…...…... DISTRIBUTED

Galley smoke FLIGHT CREW…………………………………………..……...… INFORMED


ELECTRICAL POWER……………………...….……………………….….OFF
DC & AC GND service BUS……………………………………………..SHED

T10.03_P8A: Fire fighting


CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P1

C.C.O.M DECOMPRESSION JAN 12

A decompression is a loss of the cabin pressure. It can occur due to a pressurization


system malfunction or damage to the aeroplane that causes a breach in the pressure
hull structure.

The loss of pressurization can be slow, in case of a small air leak, while a rapid or
explosive decompression occurs suddenly, usually within a few seconds.

10.04.1 SLOW DECOMPRESSION

Slow decompression may not always be obvious. The flight crew members might be
the first alerted when the altitude warning system detects a cabin altitude reaching
10.000 ft

In some cases, an unusual noise, such as a hissing sound around the cabin area,
may be an indication of a slow decompression. One of the first physiological
indications may be ear discomfort or “popping”, joint pain, or stomach pain due to gas
expansion.

When the cabin crew suspects a slow decompression, the flight crew members
should be notified immediately.

10.04.2 RAPID OR EXPLOSIVE DECOMPRESSION

Rapid/explosive decompression results in a sudden loss in cabin pressure and can


be recognized by the following signs:

Objective signs Subjective signs

• Loud bang • Decrease in temperature (cold)


• Fog or mist • Ear distress
• Rush of air outside • Difficulty in breathing/speaking
• Dust
• Debris flying around

T10.04_P1A: Decompression signs


CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P2

C.C.O.M DECOMPRESSION JAN 12

10.04.3 HYPOXIA

One of the greatest dangers during decompression is hypoxia. Hypoxia which is the
lack of oxygen can significantly reduce the crew members’ ability to perform and lead
to errors.

It is necessary to remember that each person may not react in the same way, and
that symptoms of hypoxia may manifest themselves differently in each individual.
Some of these symptoms become more or less pronounced with the lack of oxygen,
for example:

• Impaired vision
• Impaired judgment
• Impaired motor skills
• Slurred speech
• Memory loss
• Difficulty in concentrating

If oxygen is not administered immediately in hypoxia cases, occupants may become


incapacitated and lose consciousness in a very short time.
CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P3

C.C.O.M DECOMPRESSION JAN 12

10.04.4 TIME OF USEFUL CONSCIOUSNESS

The time of useful consciousness (TUC) refers to the time available to individuals to
perform their tasks, after they have been deprived of oxygen, but are still aware of
their environment and capable of controlling their actions.

The time of useful consciousness is different for each individual and depends on the
altitude, the individual’s state of health and the amount of activity.

TIME OF USEFUL CONSCIOUSNESS

Altitude Moderate activity Sitting quietly


ATR maximum 22 000ft 5 minutes 10 minutes
operating altitude 25 000ft 2 minutes 3 minutes
28 000ft 1 minute 1.5 minutes
30 000ft 45 seconds 1.25 minutes
35 000ft 30 seconds 45 seconds
40 000ft 18 seconds 30 seconds

T10.04_P3A: Time of Useful Consciousness

Some other factors can contribute to reducing the time of useful consciousness:

• Fatigue
• Physical effort
• Alcohol
• Age

10.04.5 INITIAL CREW PROCEDURES

In case of decompression the first action to be performed by the cabin crew is to sit
down, secure themselves and get on oxygen using their respective portable bottles
and masks (See chapter 4.05 p 4). The flight crew will make an emergency descent
trying to reach the safe altitude of 10000 feet.
CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P4

C.C.O.M DECOMPRESSION JAN 12

10.04.6 POST DECOMPRESSION PROCEDURES

When the emergency descent has been completed and a safe altitude has been
reached, the flight crew should notify the cabin crew members that it is safe to walk
around the aeroplane.

Cabin crew members should remain on oxygen using their respective portable
oxygen bottles and masks. This is to prevent any symptoms of hypoxia during the
cabin walk around.

Cabin crew members should then:

• Ensure the flight crew members are on oxygen


• Ensure the PAX SUPPLY command has been activated
• Check on other cabin crew
• Check the lavatory
• Provide oxygen to passengers who could need

Connect spare masks to outlets on ATR 200/300 series or,


Open Oxygen modules with MRT and pull on the masks on ATR 500/600
series

• Check passengers for any injuries and provide first aid if required
• Check for cabin damage
• Report the cabin status to the flight crew members
• Follow Captain’s directives
CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P5

C.C.O.M DECOMPRESSION JAN 12

Event Flight crew compartment Cabin Crew Action(s)


Crew action(s)
Slow OXYGEN MASKS...........................STANDBY OXYGEN (PORTABLE BOTTLE)...............STANBY
Decompression SEAT BELT SIGN......................................ON + ………..AS PER OPERATOR STANDARD
CABIN CREW..............................INFORMED OPERATING PROCEDURES FOR SLOW
PAX SUPPLY...........................IF REQUIRED DECOMPRESSION

Rapid OXYGEN MASKS....................................DON SELF........................................................SECURED


Decompression EMERGENCY DESCENT..............INITIATED OXYGEN (PORTABLE BOTTLE)......................DON
PAX SUPPLY..............................ACTIVATED
SEAT BELT SIGN......................................ON

Post decompression Post decompression


PA.........................................................MADE OXYGEN................................MAINTAIN DONNING
FLIGHT CREW........................................CHECKED
PAX SUPPLY .....................................CONFIRMED
CABIN CREW..........................................CHECKED
LAVATORY..............................................CHECKED
PAX OXYGEN................................ADMINISTERED
(10% of pax on ATR 200/300
or 25% of pax on ATR 500/600)
FIRST AID......................................ADMINISTERED
CABIN STATUS....................................REPORTED

T10.04_P5A: Decompression crew actions

10.04.7 EMERGENCY EQUIPMENT

The emergency equipment used will be:

• Oxygen portable bottle and mask


• Spare passengers masks (ATR 200/300 series)
• MRT (ATR 500/600 series)
• First aid kit

Note: In a case when a cabin crew happens to be inside the flight crew
compartment when a rapid decompression situation arises, he/she could use the
observer’s Quick Donning Mask if necessary.
CABIN CREW OPERATING MANUAL 10.05

EMERGENCY PROCEDURES P1

C.C.O.M FLIGHT CREW INCAPACITATION JAN 12

Crew member incapacitation is defined as any condition which affects the health of a
crew member during the flight phase and which decreases his skill for the assigned
tasks.

Incapacitation is a real air safety hazard, which occurs more often than many of the
other emergencies. Incapacitation can occur in many forms varying from obvious
sudden death to subtle, partial loss of function. It occurs in all age groups and during
all phases of flight and may not be preceded by any warning.

10.05.1 FLIGHT CREW CALL

The healthy pilot must ensure that the incapacitated pilot cannot interfere with the
aeroplane control. He must call a cabin crew over the PA to lock the incapacitated
pilot on his flight crew seat. If the flight crew compartment door is locked, the cabin
crew member will apply the relevant procedure to unlock the system and provide first
aid.

On the flight crew call, any cabin crew must proceed to the flight crew compartment.

10.05.2 CABIN CREW PROCEDURE

• Place the incapacitated pilot’s arms across his chest and secure them with
the shoulder harness
• Manually lock the shoulder harness
• Push back and recline the seat completely
• Administer first aid (if required)
• Assist the operating pilot as directed (Check-list reading back)
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P1

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.1 EMERGENCY EVACUATION GENERAL INFORMATION

Emergency evacuations can be classified into two different types:

1. UNPLANNED EMERGENCY = NO TIME TO PREPARE


A sudden problem with the aeroplane might lead to an emergency evacuation. (Ex:
Fire on the ground, rejected take off, skidding off the runway, bomb on board…)

2. PLANNED EMERGENCY = MORE OR LESS TIME TO PREPARE


A major problem with the aeroplane in-flight might lead to an emergency landing or
ditching, followed with an emergency evacuation. The decision to evacuate the
aeroplane after the forced landing can already be taken by the flight crew while still in
the air, depending on the situation (Ex: Fire, structural damage, bomb…).

Unplanned or planned emergency situations can apply to both land-landing and


ditching.

In all cases, the primary responsibility of the cabin crew during an evacuation is to
direct passengers to evacuate the aeroplane using all the usable exits.

The aim of an evacuation is to ensure that passengers and crew members leave the
aeroplane as rapidly and as safely as possible. Cabin crew must therefore be
assertive and firm.

Many factors contribute to the successful evacuation of the aeroplane:

• The procedural knowledge of the cabin crew


• The environment inside and outside of the aeroplane
• The passengers’ behavior, age, level of fitness and motivation
• The aeroplane configuration and the layout of the cabin
• The time available for preparation if planned emergency
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P2

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.2 UNPLANNED EMERGENCY EVACUATION

The information in this chapter 10.06.2 is valid for both ground evacuation and
ditching.

Statistically, 90% of unplanned evacuations were the result of event that occurred
during taxi, takeoff and landing phases of the flight.

10.06.2.1 PASSENGER SAFETY BRIEFING

(See chapter Normal procedures 9.03 page 4 - Passenger safety briefing)


10.06.2.2 SILENT REVIEW

(See chapter Normal procedures 9.03 page 5 - Cabin securing –b) cabin ready)

10.06.2.3 EVACUATION PROCESS

In case of an evacuation, the drill to apply can be remembered as “EOEC”:

• Evaluate

Cabin crew members must evaluate the inside and outside conditions in order to
determine if potential hazard might be considered (Fire, smoke, water…)

• Operate

Operation of the appropriate exit

• Evacuate

Evacuation position to take and commands to shout at passengers

• Congregate

Congregation of passengers and crew upwind (If possible) and at least 200 metres
away from the aeroplane
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P3

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.2.4 EVACUATION INITIATIVE

It is after the aeroplane has come to a complete stop and the engines are both turned
off that the flight crew member will inform the cabin crew of their intention to evacuate
should the situation requires so.

A command to stand by at their respective station will be given to the cabin crew over
the PA.

Cabin crew must then anticipate a possible evacuation command and start checking
if the outside conditions are safe, areas are clear of fire, smoke, obstacles and
debris.

Cabin crew will then wait to receive further instructions from the flight crew.

In most cases, the decision to evacuate is made by the flight crew.

However, it may be necessary for the cabin crew to initiate an evacuation, when the
situation is considered catastrophic; meaning there is an immediate danger to the
aeroplane occupants or if no other options than an evacuation can be considered.

• Dense smoke or fire in the cabin


• Severe structural damage
• Emergency landing on water
• No communication from the flight deck

If the cabin crew considers that an evacuation is necessary, they must still attempt to
contact the flight crew in order to inform them of the situation.
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P4

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.2.5 EVACUATION COMMANDS

After the evacuation order has been received or initiated, cabin crew should open the
exits, only if it is safe to do so. It is essential that passengers evacuate the aeroplane
immediately.

The cabin crew members will instruct passengers with clear, loud and positive
commands to:

• OPEN SEAT BELTS


• LEAVE EVERYTHING BEHIND
• COME THIS WAY or GO THAT WAY

Verbal instructions will also be enforced with the use of appropriate gestures to call
the passengers.

Cabin crew must monitor the evacuation and maintain an even flow of passengers
from each exit to avoid congestion in the cabin.

Note:

In the event of an planned emergency (Ex: rejected take-off, skidding off the
runway…) the “brace” command may come from the flight crew members. Cabin
crew will instruct passengers to assume a brace position by shouting continuously
and until the aeroplane came to a complete stop:

“HEADS DOWN”, “BEND DOWN”

10.06.2.6 FACTORS AFFECTING A SUCCESSFUL EVACUATION

• Cabin crew assertiveness


• Crowd control and flow management
• Unusable or congested exit
• Cabin configuration
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P5

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.2.7 POST EVACUATION RESPONSIBILITIES

After all passengers have evacuated the aeroplane, cabin crew need to check the
cabin and flight crew compartment area before evacuating themselves, taking the
emergency equipment from the aeroplane.

Once outside the aeroplane, Crew members remain responsible for the passengers,
until they are relieved by the emergency services or by the authorities.
To ensure passengers safety:

• Direct passengers upwind and away from the aeroplane


• Congregate passengers together
• Provide first aid, if necessary
• Make a headcount, if possible

Flight Crew action(s) Cabin Crew Action(s)

UNPLANNED CABIN CREW..................................BRACE PASSENGERS..................................INSTRUCTED


EMERGENCY AEROPLANE STOPS.............................PA OUTSIDE CONDITIONS.....................EVALUATED
EVACUATION.............................INITIATED EXITS........................................................OPENED
PASSENGERS...................................EVACUATED
CABIN ....................................................CHECKED
FLIGHT CREW COMPARTMENT..........CHECKED
EMERGENCY EQUIPMENT..................REMOVED
SELF...................................................EVACUATED
ALL..................................................CONGREGATE

T10.06_P5A: Unplanned emergency

10.06.2.8 RELEVANT EQUIPMENT UNPLANNED EMERGENCY EVACUATION

• Flash light
• Megaphone
• Life jacket (if necessary)
• ELT (if available)
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P6

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.3 PLANNED EMERGENCY EVACUATION

The information in this chapter 10.06.3 is valid for both ground evacuation and
ditching.

A planned evacuation can be defined as a situation that enables the cabin crew to
review procedure, and to inform and prepare passengers for an emergency landing
or ditching. The cabin crew provides passengers with brace instructions, guidance on
exit usage, and information on how and when exits should be operated.

10.06.3.1 “N.I.T.S” BRIEFING

In case of a planned emergency, the flight crew would ask the senior cabin crew to
report to the flight crew compartment.

The flight crew members will brief the senior cabin crew face to face in a clear,
precise and concise manner about the:

• Nature of the problem


• Intention (landing or ditching)
• Time available to prepare the cabin
• Specific information/Special instruction (e.g. Not to use the LHS exits)

The senior cabin crew will repeat back the information received in order to confirm
the good understanding.

After returning into the cabin, the senior cabin crew will brief the other(s) cabin crew
member(s) and start the cabin preparation.
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P7

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.3.2 CABIN PREPARATION

Public announcement

An emergency PA should be made to inform the passengers of the situation and


obtain their complete attention (PA might vary according to different operators).

When reading the announcement, the cabin crew should speak slowly and distinctly.

Cabin crew will coordinate some of the following demonstrations with the
announcement:

• Exits to use
• Brace positions to adopt

Cabin preparation

After the passenger has been briefed over the PA, cabin crew should ensure that the
cabin is properly secured with:

• Seat belts fastened


• Seat backs in the upright position
• Tray tables closed and latched
• Armrests down
• Hand baggage stowed in the proper compartment
• Overhead compartments closed
• Exits and aisles clear of all obstructions
• Window blinds up (If available)
• Service items cleared
• Cabin doors and curtains opened and secured
• Lavatory vacated and locked
• Galley equipment secured
• Rear cargo compartment secured with safety net
• Video screens up (if applicable)

Additionally, high-heeled shoes and sharp objects must be removed (Ex: false teeth,
eyeglasses, neck ties, pens…) since they may cause injuries during impact and/or
during the evacuation process.

Cabin crew should also remove items such as pens, badges and wing pins from their
uniforms.
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P8

C.C.O.M EMERGENCY EVACUATION JAN 12

Able Bodied Passengers (ABPs)

The international Civil Aviation Organization (ICAO) defines Able-Bodied Passengers


as “passengers selected by crew members to assist in managing emergency
situations if and as required”.

An ABP must speak the same language as the crew members and the person must
be mentally and physically capable, since he/she is selected to assist crew or take
over duties in case of crew member’s incapacitation or death.

The ideal candidates would be:

• Deadheading crew members (if any)


• Military, police, fire-brigade personnel, medical personnel

Otherwise cabin crew should select passengers with the following criteria:

• Travelling alone
• Willing to help
• Understanding instructions

ABPs should be:

• Briefed to assist crew on how to operate an exit


• Assigned to assist special needs passengers (Ex: passengers with reduced
mobility, children, elderly…)
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P9

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.3.3 BRACING POSITION

The brace position or crash position has two functions:

• To reduce the extent of body movement


• To protect a head/neck hit on a hard surface

Reviewing the brace position during the emergency cabin preparation will help to
ensure that passengers are in the correct brace position for landing.

The brace position must be adapted according to the seat facing forward or
backward, with a safety belt or shoulder harness (crew member seats only).

It must also be adapted if passengers are pregnant, traveling with infants or obese.

Passenger seats facing forward

• Seat belt worn as low and tight as possible


• Feet placed flat on the floor
• DO NOT interlock fingers
• Upper body bends forward as far as possible,
with the chest close to the knees

Passenger seats facing afterward

• Seat belt worn as low and tight as possible


• Passenger’s backs pressed into the seat
• Feet placed flat on the floor
• DO NOT interlock fingers
• Head and back should press against the backseat

F10.06_P9A: Passengers bracing positions


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 10

C.C.O.M EMERGENCY EVACUATION JAN 12

Passengers with restrictive flexibility

• Seat belt worn as low and tight as possible


• Feet placed flat on the floor
• DO NOT interlock fingers
• Head pressing against the front backseat

Passengers with infant

• Seat belt worn as low and tight as possible


• Feet placed flat on the floor
• DO NOT interlock fingers
• Head pressing against the front backseat
• One hand holding the baby chest
• The other hand holding the head

F10.06_P10A: Passengers bracing positions (Continued)


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 11

C.C.O.M EMERGENCY EVACUATION JAN 12

Cabin crew brace positions

Crew seat facing forward Crew seat facing aftward

F10.06_P11A: Cabin crew bracing positions

Passengers and cabin crew must remain in the brace position until the aeroplane
comes to a complete stop. Cabin crew should expect more than one impact.

Note: AVAILABLE PREPARATION TIME

In case of shortage of time, all efforts should be made to ensure that all stages of
preparation (NITS briefing, cabin and passengers preparation) are still completed
and in the same order.
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 12

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.3.4 CREW COMMANDS

• At – 2 min. (approximately 2000 Ft) above ground level the flight crew will
inform the cabin crew members over the PA.
Cabin crew should then secure themselves at their respective station and wait
for the next command.

• At – 30 sec. (approximately 500 Ft) above ground level the flight crew will give
the command over the PA to brace. Cabin crew will therefore take the
appropriate brace position and command passengers to brace.

If the aeroplane landed away from an airport, cabin crew will then apply the survival
procedures relevant to the region.

Flight Crew action(s) Cabin Crew Action(s)


PLANNED EMERGENCY SENIOR CABIN CREW...........CALLED FLIGHT CREW...............................REPORTED
ON LAND BRIEFING......................................NITS NITS................................................REPEATED
CABIN CREW.....................................BRIEFED
EMERGENCY PA....................................MADE
EXITS...................................DEMONSTRATED
BRACE POSITION...............DEMONSTRATED
ABP.....................................................BRIEFED
CABIN PREPARATION...............COMPLETED

PA...............................................200 FT

BRACE COMMAND.....................50 FT BRACE POSITION............................ADOPTED


PASSENGERS............................INSTRUCTED
OUTSIDE CONDITIONS...............EVALUATED
EVACUATION......................INITIATED EXITS...................................................OPENED
PASSENGERS.............................EVACUATED
CABIN ..............................................CHECKED
FLIGHT CREW COMPARTMENT.......CHECKED
EMERGENCY EQUIPMENT............REMOVED
SELF.............................................EVACUATED
ALL.........................................CONGREGATED

T10.06_P12A: Planned emergency evacuation on land

10.06.3.5 RELEVANT EQUIPMENT LAND LANDING

• Emergency locator transmitter (If available)


• Megaphone (if available)
• First aid kit
• Flash light
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 13

C.C.O.M EMERGENCY EVACUATION JAN 12

Possible aeroplane positions following forced land landing:

1.89 metre
1.38 metre (74 inches)
(54 inches)

F10.06_P13A: Aeroplane position with nose landing gear collapsed

1.26 metre 1.13 metre


(49 inches) (44 inches)

F10.06_P13B: Aeroplane position with all landing gear collapsed

Type I: 0.63 metre (24.8 inches)


Type III: 1.13 metre (44 inches)

Type I: 1.32 metre (51.9 inches)


Type III: 1.83 metre (72 inches)

F10.06_P13C: Aeroplane position with left or right main landing gear collapsed
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 14

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.4 EMERGENCY EVACUATION ON WATER (DITCHING)

10.06.4.1 CABIN PREPARATION DITCHING

The definition of ditching is “an emergency landing on water”.

Preparing the cabin for a ditching is similar to preparing the cabin for a ground
evacuation, except for a few differences:

An emergency ditching PA should be made to inform the passengers of the situation.


Cabin crew will coordinate the requested demonstrations with the announcement:
exits, brace positions and life jackets.

Life jackets demonstration

Crew members should simultaneously don their own life jacket when demonstrating
how to use the life jackets. Importance should be made on the fact that life jacket
should NOT be inflated inside the aeroplane.

Once the demonstration is completed, assist passengers in putting on and securing


their life jackets. Adult life jacket adapted onto children will be inflated during cabin
preparation, away from the passengers’ sight.

10.06.4.2 EVACUATION PROCESS DITCHING

There maybe more than one impact on water in a ditching. Cabin crew should
therefore ensure that everyone remains in their “brace” position until the aeroplane
came to a complete stop.
In a ditching situation, it will always be necessary for everyone to evacuate the
aeroplane. Therefore the cabin crew can initiate the evacuation after making sure
that the engines are turned off.

IMPORTANT: The aeroplane position on water will determine the primary choice
of exit.
Before opening the emergency exits, crew should assess the outside conditions.
Given its wings position and design, the ATR aeroplane should on water, lean on
one side or the other. The water level will determine whether the exit is usable or
not. Should too much water penetrate inside the aeroplane after opening an exit it
could be advisable to close back this exit (if possible) and use the opposite one (or
the next one up or down the cabin depending on the situation).

Passengers must be ordered to inflate their life jackets only when exiting the
aeroplane.
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 15

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.4.3 POST DITCHING

Before leaving the aeroplane, the cabin crew members check the cabin to ensure
that all passengers and crew have evacuated. Cabin crew will remove the assigned
emergency equipment from the aeroplane, inflate their life Jacket and evacuate the
aeroplane.

Flight Crew action(s) Cabin Crew Action(s)

PLANNED SENIOR CABIN CREW...........CALLED FLIGHT CREW.......................................REPORTED


EMERGENCY ON BRIEFING.......................................NITS NITS.......................................................REPEATED
WATER CABIN CREW............................................BRIEFED
(DITCHING) EMERGENCY PA...........................................MADE
EXITS..........................................DEMONSTRATED
BRACE POSITION.....................DEMONSTRATED
LIFE JACKET.............................DEMONSTRATED
ABP............................................................BRIEFED
CABIN PREPARATION......................COMPLETED
LIFE JACKET ON CHILDREN ...............INFLATED
CREW LIFE JACKET..........................................ON

PA…………………….…..……....200 FT

BRACE COMMAND………...……50 FT BRACE POSITION........................................TAKEN


PASSENGERS..................................INSTRUCTED

EVACUATION………....…..INITIATED OUTSIDE CONDITIONS.....................EVALUATED


EXITS.........................................................OPENED
PASSENGERS...................................EVACUATED
PAX LIFE JACKETS...............................INFLATED
CABIN......................................................CHECKED
FLIGHT CREW COMPARTMENT......... CHECKED
EMERGENCY EQUIPMENT..................REMOVED
CREW LIFE JACKET..............................INFLATED
ALL................................................CONGREGATED

T10.06_P15A: Planned emergency evacuation on water (Ditching)

10.06.4.4 RELEVANT EQUIPMENT DITCHING

• Life jackets
• Emergency locator transmitter (If available)
• Megaphone (if available)
• First aid kit
• Flash light
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 16

C.C.O.M EMERGENCY EVACUATION JAN 12

Possible aeroplane position following ditching:

F10.06_P16A: Aeroplane positions on water (Right or left)

Water level immersed


wing side

Water level
non-immersed wing side

F10.06_P16B: Water level, immersed or not immersed wing


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 17

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.5 EXITS TO USE IN CASE OF EVACUATION

This is a classification of exits to use in case of evacuation. Cabin crew members will
use their own judgment on which door/exit to use according to factors such as
outside conditions, position of the aeroplane, structure damage, possible threat etc…

Ground Evacuation Ditching


Primary exits Aft doors Fwd emergency exits
Secondary exits Fwd emergency exits Aft doors
Auxiliary exits Flight crew compartment Flight crew compartment
hatch hatch
T10.06_P17A: Doors/exits classification for evacuation

10.06.4.1 GROUND EVACUATION


SECONDARY PRIMARY
AUXILIARY

SECONDARY PRIMARY

10.06.4.2 DITCHING

PRIMARY SECONDARY
AUXILIARY

PRIMARY SECONDARY

F10.06_P17A: ATR doors/exits classification for evacuation


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 18

C.C.O.M EMERGENCY EVACUATION JAN 12

PLANNED EXITS PRE-EVACUATION CREW EVACUATION / POST


EMERGENCY
EVACUATION LOCATION ACTIONS
ON LAND
FWD 1. Repeat/clarify NITS FWD additional 1. Evaluate inside/outside conditions
LHS/RHS cabin crew
seat (ATR 72)
2. Prepare the cabin and pax 2. Redirect pax towards the AFT exit

3. Demonstrate the exits and 3. If necessary operate the emergency


brace positions exit making sure there is no danger
(Fire, smoke…)
4. Select and brief ABP’s 4. Evacuate pax using positive
commands and body language
5. Prepare emergency 5. Check cabin and flight crew
equipment and potable water compartment area
6. Secure self 6. Evacuate self, taking: First aid kit,
flash light, potable water…
7. Congregate at least 200 metres away

ENTRANCE 1. Repeat/clarify NITS AFT cabin 1. Evaluate inside/outside conditions


DOOR
(LHS)
crew seat
2. Prepare the cabin and pax 2. Operate the emergency exit making
AND/OR
sure there is no danger (Fire, smoke…)
SERVICE 3. Demonstrate the exits and 3. Evacuate pax using positive
DOOR
(RHS)
brace positions commands and body language
4. Select and brief ABP’s 4. Check cabin and flight crew
compartment area
5. Prepare emergency 5. Evacuate self, taking: First aid kit,
equipment and potable water flash light, potable water…
6. Secure self 6. Congregate at least 200 metres away

T10.06_P18A: Evacuation drills on land


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 19

C.C.O.M EMERGENCY EVACUATION JAN 12

PLANNED EXITS PRE-EVACUATION CREW EVACUATION / POST


EMERGENCY
EVACUATION LOCATION ACTIONS
ON WATER
(DITCHING)
FWD 1. Repeat/clarify NITS FWD additional 1. Evaluate inside/outside conditions
LHS/RHS cabin crew seat
(ATR 72)
2. Prepare the cabin and 2. Check the water level, operate the
pax emergency exit ensuring there is no
danger (Fire, smoke…)
3. Demonstrate the exits, 3. Command passengers to inflate life
brace positions, life jackets jackets
4. Select and brief ABP’s 4. Evacuate pax using positive
commands and body language
5. Prepare emergency 5. Check cabin and flight crew
equipment and potable compartment area
water
6. Secure self wearing own 6. Inflate own life jacket
life jacket
7. Evacuate self, taking: First aid kit,
flash light, potable water…
8. Congregate at least 200 metres away

ENTRANCE 1. Repeat/clarify NITS AFT cabin crew 1. Evaluate inside/outside conditions


DOOR
(LHS)
seat

AND/OR 2. Prepare the cabin and 2. Redirect passengers towards the


pax FWD exits
SERVICE 3. Demonstrate the exits 3. If necessary operate the emergency
DOOR (RHS)
and brace positions (And exit, check the water level and ensure
life jackets on ATR 42) there is no danger (Fire, smoke…)
4. Select and brief ABP’s 4. Command passengers to inflate life
jackets
5. Prepare emergency 5. Evacuate pax using positive
equipment and potable commands and body language
water
6. Secure self wearing own 6. Check cabin and flight crew
life jacket compartment area
7. Inflate own life jacket
8. Evacuate self, taking: First aid kit,
flash light, potable water…
9. Congregate at least 200 metres away

T10.06_P19A: Evacuation drills on water

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