SMART VIEW HTTP SESSION TIMEOUT

HTTP session timeouts can occur, for example, when working with large smart view retrieves that
take a long time to run, or when you're experiencing slower internet connections.

To avoid HTTP session timeouts, you may add the following Windows Registry DWORDS to the
Internet Settings key:

Below steps created against such timeout issues coming out of HFM/ Essabase Smart view

SOLUTION -
Steps to add Timeout files in system registry

1. Enter in to user’s system’s registry

2. Expand “HKEY_CURRENT_USER” Folder structure.

Follow below path

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings
3. Double click on “Internet settings and on Left had side of the section you will see set up files

4. Add below three files in this section with DWORD (32bit) value (with exact same names no
spaces allowed)
 ReceiveTimeout
 KeepAliveTimeout
 ServerInfoTimeout

5. After creating new timeout files, files will be look like below

6. Add below timeout values to each file.

Ex : Double click on “ReceiveTimeout” file and add Decimal value as 900000

7. Follow the same step 8 for other two files and add below decimal values
 KeepAliveTimeout=900000

ServerInfoTimeout=900000

8. Add all above timeout files on below path as well

HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Internet
Settings

9. Close registry editor and restart the system. Issue will be fixed after that.