Body Jet: Product Code: Jet2 C / Jet3 C Telephone Help Line!

AFTERCARE INSTRUCTIONS
Your fitting has a high quality finish and should be treated with care to
preserve the visible surfaces.
All surface finishes will wear if not cleaned correctly, the only safe way
to clean your fitting is to wipe with a soft damp cloth. Stains can be
removed using washing up liquid. All bath cleaning powders and
liquids will damage the surface of your fitting even the non-scratch
cleaners.
GUARANTEE
All products are manufactured to the highest standards and a 5 year

guarantee covers any defect in manufacture.
As gold and special effect finishes are softer than chromium plate,
special care must be taken when cleaning; a 3 year guarantee covers
these finishes.
NOTE: - the 5 year guarantee is invalidated if damaged by any
waterborne debris.
In the interests of continuous product development we reserve the right to alter specification
as necessary
Body Jet
PRODUCT CODE: JET2 C / JET3 C
TELEPHONE HELP LINE! +44 (0) 870 4425553
Bristan Limited
Birch Coppice Business Park
Dordon
Tamworth
Staffordshire Fitting
B78 1SG
UK Instructions
Web site: www.bristan.com & Content list
Telephone: +44 (0) 870 4425556
Facsimile: +44 (0) 870 4425554
Email: enquire@bristan.com Please keep these instructions for future reference and request of
replacement parts
(FI JET2/3) (Rev. D1) (B)
Body jets are intended to be used in conjunction with other products, INSTALLATION DIAGRAM
such as the blending valve, diverters and stopcocks from the Bristan
pick and mix ranges in order to create a system to suit your
requirements.
COMPONENTS
1. Body jet
2. Cover plate
3. Tee connector (not supplied)
INSTALLATION
Body jets should be arranged in your system to provide the necessary

spray outlets to suit the application.
1. Identify all components and check for completeness, particularly

before arranging fitting.
2. Depending on application the body jet can be panel mounted

using a backnut (not supplied) or set into the wall on rigid pipe
work. If panel mounting care should be taken to ensure Multiple body jets will require installation in parallel using a pressure-
connection can be made after securing with the backnut. balancing loop, as shown below:
3. Connect body jet to pipe work using recommended ½” BSP

connections (not provided) with thread sealing compound where
necessary.
NOTE: - Before finishing wall turn on water supplies to check

both correct system function and for leaking from
joints/connections. MAINTENANCE
4. Complete wall finish. If the fitting begins to drip
5. See over the page for aftercare instructions. 1. Turn off the water supply.
2. Unscrew face plate and remove nozzle.
3. Carefully clean seating, rubber seal and nozzle.
4. Replace rubber seal, nozzle and screw on face plate.
5. Contact our help line if problem persists.
Bristan recommend E-Cloth for cleaning all of our
bathroom & kitchen products. Using just water, E-cloth
gives a smear free, deep clean by breaking up and holding
dirt, which normal cloths leave behind. Order through
your Bristan stockist. (ORDER CODE: ECLOTH)
GUARANTEE
All products are manufactured to the highest standards and a 5 year guarantee
covers any defect in manufacture.
All products must have access for servicing or replacement during the life of
the product.
In the interests of continuous product development we reserve the right to alter

specification as necessary
Ceiling Fed Shower Arm

THIS BOOKLET COVERS PRODUCT CODES:
ARM CFRD01 C
ARM CFSQ01 C
ARM CFRD02 C
ARM CFSQ02 C
Fitting Instructions
TELEPHONE HELPLINE: 0844 701 6273
Bristan Group Limited

Dordon
Tamworth
Staffordshire
B78 1SG
UK
A Masco Company
Website: www.bristan.com
Telephone: 0844 701 6274
Facsimile: 0844 701 6275
Email: enquire@bristan.com
Please keep these instructions for future reference
(FI ARMCF) (REV D3)
This shower arm is intended to be used in conjunction with other
products, such as shower or blending valves, diverters and G 1/2”
stopcocks from the Bristan ranges in order to create a system to suit
your requirements.
COMPONENTS
1. Backnut 1
2. Locknut 2
3. Shroud
4. Shower Arm
3
INSTALLATION
*Dimensions may vary
The shower arm should be arranged to accept a supply of flow
controllable mixed water. 4
1. Identify all components and check for completeness before
arranging fitting.
2. The shower arm (4) should be secured using the backnut (1) and
the locknut (2) (where supplied).
3. The shower arm (4) should be secured using the backnut (1) and
the locknut (2).
G 1/2"
3. Rigid pipework should be used to support the arm, via a female
G 1/2” BSP to 15/22mm compression adaptor, (not supplied).
NOTE: Before finishing ceiling, turn on water to supplies to check for AFTERCARE INSTRUCTIONS
leaks at connections.
Your fitting has a high quality finish and should be treated with care to
4. Connect arm to supply using thread sealing compound where preserve the visible surfaces.
Necessary.
All surface finishes will wear if not cleaned correctly, the only safe way
5. Complete ceiling finish and slide shroud (3) up to ceiling. to clean your mixer is to wipe with a soft damp cloth. Stains can be
removed using washing up liquid. All bath cleaning powders and liquids
will damage the surface of your fitting, even the non-scratch cleaners.
NOTE: Never use abrasive detergents or disinfectants or those

containing alcohol, hydrochloric acid or phosphoric acid.
Bristan recommend E-Cloth for cleaning all of our
bathroom & kitchen products. Using just water, E-cloth
gives a smear free, deep clean by breaking up and holding
dirt, which normal cloths leave behind. Order through
your Bristan stockist. (ORDER CODE: ECLOTH)
GUARANTEE
All products are manufactured to the highest standards and a 5 year guarantee
covers any defect in manufacture.
All products must have access for servicing or replacement during the life of
the product.
In the interests of continuous product development we reserve the right to alter

specification as necessary
Slim Line Square/Round

THIS BOOKLET COVERS PRODUCT CODES: Fixed Shower Head
FH SLRD01 C FH SLSQ01 C
FH SLRD02 C FH SLSQ02 C
FH SLRD03 C FH SLSQ03 C Fitting Instructions
TELEPHONE HELPLINE: 0844 701 6273
Bristan Group Limited

Dordon
Tamworth
Staffordshire
B78 1SG
UK
A Masco Company
Website: www.bristan.com
Telephone: 0844 701 6274
Facsimile: 0844 701 6275
Please keep these instructions for future reference.
(FI FH SL) (REV D1)
This shower rose is intended to be used in conjunction with other products, such INSTALLATION DIAGRAM
as a shower arm and valve.
INSTALLATION
This shower head should be arranged in your system with a supply of pre-mixed
water from a shower valve.
This product is designed to be fitted to shower arms with a male ½”BSP thread. If
replacing a shower rose, simply unscrew the current one and fit the new rose. The
shower rose comes with a swivel joint, so the rose can be positioned as desired.
Tighten by hand ONLY. Check joint and connections for any leaks, if this occurs
check the condition of the washer. Replace if necessary or reseat correctly then
re-tighten.
In order to maintain optimum spray, we advise that the shower rose face plate
be regularly cleaned, particularly in hard water areas.
FH SLSQ01 C 200mm x 200mm

AFTERCARE INSTRUCTIONS
Your fitting has a high quality finish and should be treated with care to preserve the
FH SLRD01 C 200mm diameter visible surfaces.
FH SLRD02 C 250mm diameter
FH SLRD03 C 300mm diameter All surface finishes will wear if not cleaned correctly, the only safe way to clean your
mixer is to wipe with a soft damp cloth. Stains can be removed using washing up
liquid. All bath cleaning powders and liquids will damage the surface of your fitting,
even the non-scratch cleaners.
NOTE: Never use abrasive detergents or disinfectants or those containing

alcohol, hydrochloric acid or phosphoric acid.
Installation Instructions
and User Guide
Thermostatic Recessed
Three Control Shower
Valve with Stopcock &
Two outlet Diverter
Models covered: CAS SHC3DIV C,

PM2 SHC3DIV C, TRI SHC3DIV C,
PIV SHC3DIV C, ORB SHC3DIV C,
GLR SHC3DIV C, BRG SHC3DIV C,
DSC SHC3DIV C, HOU SHC3DIV C &
SAI SHC3DIV C
Please keep this booklet for future

reference.
Installer, when you have read these

instructions please ensure you leave
them with the user.
Contents
Thank you for choosing Bristan, the UK’s leading showers and taps expert. We have
designed this product with your enjoyment in mind. To ensure that it works to its full
potential, it needs to be fitted correctly. These fitting instructions have been created to
give you all of the information you need and, if you need any further help, please do not
hesitate to give us a call on 0844 701 6273.
Important Safety Information …………………………………………………..………….. 3

General Information …………………………………………………………………………….. 4
Product Features …………………………………………………………………………………. 5
Specifications ………………………………………………………………………………………. 6
Dimensions ………………………………………………………………………………….………. 7-9
Pack Contents ……………………………………………………………………………………… 10-16
Prior to Installation …………………………………………………………..………............ 17
Installation …………………………………………………………………………………..………. 18-22
Front Access …………………………………………………..……................ 18-19
Rear Access .…………………………………………………………….…………. 20-21
Wall Outlet …………………………………………………………………………… 22
Operating the Shower ………………………………………………………………….………. 23
Maintenance ………………………………………………………………………………..………. 24
Adjusting the Temperature ………………………………………………………………….. 25
Troubleshooting …………………………………………………………………………..………. 26-27
Notes …………………………………………………………………………………………………... 28-29
30-31
Guarantee ……………………………………………………………………………………………..
2 Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
Important Safety Information
• Please read these instructions thoroughly and retain for future use.
• All products manufactured and supplied by Bristan are safe provided they are
installed, used correctly and receive regular maintenance in accordance with these
instructions.
• If you are in any doubt about your ability to install this product safely you must
employ the services of an experienced qualified plumber.
• These fittings need to be installed in accordance with, and meet the requirements of
the Water Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004.
• Remove all packaging and check there are no missing or damaged parts.
• Before starting any installation please consider the following:
• Before drilling into walls, check that there are no hidden electrical wires, cables or
water supply pipes. This can be checked with the aid of an electronic detector.
• If power tools are used do not forget to: - Wear eye protection
- Unplug equipment after use
• Warning: Before installing the new shower valve it is essential that you thoroughly
flush through the pipework in order to remove any remaining swarf, solder, etc. Failure
to carry out this procedure could cause problems or damage to the workings of the
shower valve.
• Fitting isolation valves to the inlet feeds is required for ease of maintenance.
• Access must be made available to the shower valve / mixer body for maintenance /
servicing purposes.
• Warning: Do not operate this product if you suspect it is frozen. Do not site the
Mixing Valve where it might be subjected to freezing conditions.
• These shower valves must not be modified in any way as this will invalidate the
guarantee.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers. 3
General Information
This product has been tested to the Water Regulations Advisory Scheme (WRAS) and
satisfies the requirements of the Water Supply (Water Fittings) Regulations 1999 and
current bylaws.
For full Installation Requirements & Notes (IRN) please visit www.wras.co.uk/directory.
BS7600 recommends the temperature of stored water should never exceed 65ºC. A
stored water temperature of 60ºC is considered sufficient to meet all normal
requirements and will minimise the build up of lime scale in hard water areas.
If the shower valve is installed at low pressure (tank fed), then the minimum distance
from the highest installed position of the showerhead to the underside of the cold tank
should be at least 1 metre to ensure adequate performance.
Note: Nominally equal (balanced) inlet supply pressures are recommended for optimum
performance.
This shower valve should be installed in compliance with the Water Supply (Water
Fittings) Regulations1999 and the Scottish Bylaws 2004.
If in doubt, contact a registered plumber or your Local Water Authority or the Secretary
of The Institute of Plumbing, address as follows;-
The Institute of Plumbing,

64 Station Lane,
Hornchurch,
Essex,
RM12 6NB
Tel: 01708 472791
Recommended Usage
Heavy
Domestic
Commercial
Light
Health Care
Commercial
Product Features
1. Two outlet diverter

This outlet allows the user to divert the
flow of water from one water outlet to
another. E.g. Fixed rigid riser or an
adjustable riser.
1
2. Temperature control
Adjustable temperature control.
Turn the handle clockwise for a cooler

temperature.
2
Turn the handle anti-clockwise for a hotter
temperature.
3. Single outlet stopcock

Allows the user to operate another water
outlet e.g. body jets while one outlet from
3
the top diverter is also being used.
This outlet also allows the user to use this

outlet independantly.
Note: Both the bottom stopcock and one CAS SHC3DIV C shown
of the top diverter outlets can be used
together. If both of these outlets are used
together the flow will be shared between
both outlets.
Specifications
Inlet connections: 15mm compression with 150mm between centres.
Minimum working pressure: 0.2 bar
Note: This product has been designed to deliver a high flow of water on low pressure
systems, however depending on the installation, type of system and shower accessories
used, a higher pressure maybe required to optimise the showering experence.
Maximum working pressure: 5 bar
Maximum static pressure: 10.0 bar
Note: Static pressure is the build up of pressure when the valve is closed.
Supply requirements:
Minimum cold water supply temperature: 5ºC.

Maximum cold water supply temperature: 25ºC.
Maximum hot water supply temperature: 80ºC.
Note: The inlet hot water temperature must be at least 10ºC above the required blend
temperature (e.g. shower temperature 43ºC: minimum hot water temperature 53ºC).
System requirements:
Gravity fed hot & cold (Equal pressures)

Gravity fed hot & mains cold (Differential pressure, maximum ration 5:1)
Unvented systems
Instantaneous water heater (Combination boiler)
Pumped system
Note: When using a pumped system we recommend that an essex flange is used.
Important: Minimum wall cavity depth: 35mm
Pack Contents - CAS SHC3DIV C
1 2 1. Concealing plate x1
2. Valve body x1
3. Handles x3
4. Shroud extension screws x3
5. Shroud extensions x3
6. Valve body fixings x4/4
7. Inserts x2
8. Flow regulators x2
9. Filter washers x2
10. Wall outlet
3 4
9
7
5
10
Pack Contents - PM2 SHC3DIV C
1. Concealing plate x1
1 2. Valve body x1
2 3. Handles x3
4. Extension screws x3
5. Spline adaptors x3
7. Inserts x2
10. Wall outlet
6
3 5
10
Pack Contents- TRI SHC3DIV C
1 2
2. Valve body x1
3. Handles x3
7. Inserts x2
10. Wall outlet
6
5
4
3
10
9
8
7
Pack Contents - PIV SHC3DIV C
2. Valve body x1
3. Handles x3
7. Inserts x2
10. Wall outlet
6
5
4
3
10
9
Pack Contents - ORB SHC3DIV C
1 2 1. Concealing plates x3
2. Valve body x1
3. Handles x3
7. Inserts x2
10. Wall outlet
6
5
4
10
9
8
7
Pack Contents - GLR SHC3DIV C
2. Valve body x1
3. Handles x3
4. Shroud extension screws x3
5. Shroud extensions x3
7. Inserts x2
10. Wall outlet
3 4
9
7
5
10
Pack Contents - BRG SHC3DIV C
1 2 2. Valve body x1
3. Handles x3
7. Inserts x2
10. Wall outlet
6
5
4
3
10
9
8
7
Pack Contents - DSC SHC3DIV C
1 2. Valve body x1
2 3. Handles x3
7. Inserts x2
10. Wall outlet
6
3 5
10
Pack Contents - HOU SHC3DIV C
1
2 2. Valve body x1
3. Handles x3
7. Inserts x2
10. Wall outlet
3 5
4
10
9
8
7
Pack Contents - SAI SHC3DIV C
1
2. Valve body x1
2
3. Handles x3
7. Inserts x2
10. Wall outlet
3 5
10
16 Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers
Prior to Installation
Flow Regulators
This shower valve is supplied with a 5 and
7 litre per minute flow regulator loose in
the box which must be fitted if the shower
valve is installed in conjunction with an
instantaneous water heater / combination
Filter
boiler. Washer
With both flow regulators fitted and by

turning the water heater / combination Elbow
boiler to its hottest setting, will ensure a
sufficiently hot water supply to the shower
valve during winter months (in the UK),
when the mains cold water supply is at its
coldest.
To fit the flow regulators

Remove the inlet elbows ensuring the
filter washer is also removed. carefully Insert
remove the plastic inserts from the valve
inlets and push in the flow regulators. The
green 7 litre per minute flow regulator
must be fitted to the cold inlet and the
yellow 5 litre per minute flow regulator
must be fitted to the hot inlet.
Place the filter washers back into the

elbow nuts and tighten the nuts fully onto
the outlets.
In the event that this shower valve is not

installed with an instantaneous water
heater / combination boiler, the flow Flow
Regulator
regulators do not need to be fitted.
Installation - Front Access
Front access installation is designed for Important: Water supplies to the mixer
installations where a recessed valve is must be with hot on the left and cold on
already installed in the wall cavity and is to the right when viewed from the front.
be replaced.
Wall plugs
Before Installation
Flush through the pipework to ensure
removal of any debris. Turn off the mains
water supply and close any isolating
valves.
1. Attach shower valve to wall

Place the shower valve in the required
position and mark the centres of the fixing
holes onto the wall.
Warning: Please check for any hidden

Fixing
pipes and cables before drilling holes in screws
the wall.
Drill suitable holes and insert the wall

plugs. Securely attach the shower valve to
the wall using the screws supplied.
Important: The ORB SHC3DIV C can be

installed either portrate or landscape.
The TRI SHC3DIV C must be installed
landscape. The hot water inlet must be at
the bottom with the cold water inlet at the
top.
2.Connect water supply pipes Elbow

Insert 15mm hot and cold water supply
pipes into the inlet connections and
tighten nuts, ensuring the olives are fitted.
Olive
3. Plumb in outlets Compression
Insert 15mm pipework into the top and nut
bottom outlets and plumb into the users Bottom
chosen products. Ensure the olives are Outlet
fitted when tightening the nuts.
Installation - Front Access
4. Fit concealing plate

Note: The concealing plate can be used
as a template by drawing around the plate
and measuring in by 10mm to give
sufficient clearance.
See page 18 for concealing plate

adjustment.
Run a bead of waterproof silicon sealant

around the inner edge of the concealing
plate.
Slide the concealing plate onto the shower

valve control handles and apply firm
pressure to ensure to silicon sealant
spreads.
5. Fit Handles
Push the spline adaptors (if required) onto
the valve spindles.
Push the handles onto the spline adaptors

and secure by tightening the grub screw
and push-fit the cap into position.
Concealing plate
Installation - Rear Access
This installation method should be used to install the CAS, TRI, PIV, GLR,
BRG & ORB SHC3DIV C
Rear access installation is designed for

new installations where there is no
shower valve already installed. Once the
shower valve is secured in the wall cavity
the wall should be finished and tiled. Rear
Access
Access is required from the rear for future
servicing of the shower valve filters. The
cartridge can be accessed from the front.
Before Installation
Flush through the pipework to ensure
removal of any debris. Turn off the mains
water supply and close any isolating
valves.
1. Install shower valve Batton

Install suitable battons (if required) onto
the rear cavity wall. Place the shower
valve in the required position and mark the
fixing holes.
Drill suitable holes and insert the wall
plugs (if necessary). Securely attach the Batton
shower valve to the wall / battons using
the screws supplied.
2.Connect water supply pipes

Insert 15mm hot and cold water supply Front of
pipes into the inlet connections and Cavity
tighten nuts, ensuring the olives are fitted.
3. Plumb in outlets Rear of

Insert 15mm pipework into the top and Cavity
bottom outlets and plumb into the users
chosen products. Ensure the olives are
fitted when tightening the nuts.
Important: Cascade, Tria, Pivot and
Important: The ORB SHC3DIV C can be Orb all require installing with rear
installed either portrate or landscape. access to allow for future serving
If the valve is installed landscape the hot and maintenance of the filters. The
water inlet must be at the bottom with the cartridge can be accessed from the
cold water inlet at the top. front.
Installation - Rear Access
4. Finish wall surface

Plasterboard and tile the cavity wall
ensuring there is a gap between the tiles
and the shower valve
5. Fit concealing plate and handles

Run a bead of waterproof silicon sealant
around the inner edge of the concealing
plate.
Slide the concealing plate onto the shower

valve and apply firm pressure to ensure to
silicon sealant spreads.
6. Fit handles
Push the spline adaptors onto the valve
spindles.
Push the handles onto the spline adaptors Plaster

and secure by tightening the grub screw board
and push-fit the cap into position.
Tile
7. Create rear access

Rear access to the shower valve is
required to enable the shower to be
maintained and serviced. Cut out the rear
plasterboard in the back of the wall cavity
to create accress. A piece of plasterboard
or a panel maybe used to cover the access
hole but must be removable.
Batton
Removable
Access Panel
Installation - Wall Outlet
Fitting the Wall Outlet

There are two methods of fixing the wall Backnut
outlet depending on the type of wall:
a: With rear access once wall finished

Fit the rubber washer to the back of the Rubber
wall outlet, place the assembly through a Washer seal
25-30mm hole in the wall and secure with
the backnut ensuring the washer is fitted
between the backnut and the wall. Wall
Connect the wall outlet assembly to the Wall

outlet
shower valve outlet.
b: Without rear access once wall finished

Fit a ‘1/2” female connection’ (not
supplied) within the wall cavity and plumb
in from the shower valve. Screw the wall
outlet into the ‘1/2” female connection’
using a suitable thread sealant ensuring
the rubber seal is fitted to the back of the
wall outlet. Rubber
Female seal
Note: The backnut and washer are not fitting
required.
Wall
Wall
outlet
Operating the Shower
1. Two outlet diverter

1
This outlet allows the user to divert the
flow of water from one product to another.
Turn the handle one way or the other to

turn the flow of water on to your chosen
product.
To turn the flow of water off turn the

handle back to the centre.
2. Temperature control
Adjustable temperature control.
Turn the handle clockwise for a cooler

temperature. 2
Hot
Turn the handle anti-clockwise for a hotter
temperature.
3. Single outlet stopcock Cold

Allows the user to operate a product while
one outlet from the top diverter is also
being used.
Turn the handle anti-clockwise to turn the

flow of water on.
Turn the handle back to the centre to turn

the flow of water off. 3
On
Off
Maintenance
General Cleaning 2. Unscrew the cartridge anti-clockwise

Your fitting has a high quality finish and and remove from the valve body.
should be treated with care to preserve
the visible surfaces. All surfaces will wear
if not cleaned correctly, the only safe way
to clean your product is to wipe with a soft
Unscrew
damp cloth. Stains can be removed using
anti-clockwise
washing up liquid. All bath cleaning
to remove
powders and liquids will damage the
surface of your fitting, even the
non-scratch cleaners.
Note: Never use abrasive detergents or Tighten

disinfectants or those containing alcohol, clockwise
hydrochloric acid or phosphoric acid. to replace
Bristan recommend E-cloth for
cleaning all of our bathroom
& kitchen products. Using just
water, E-cloth gives a smear 3. Remove the piston and thermostat
free, deep clean by breaking up and assembly and place into a bowl.
holding dirt, which normal cloths leave Carefully add hot water (just off the boil)
behind. Order through your Bristan and vinegar to de-scale. Leave in the
stockist (order code: ECLOTH). solution until the water has cooled and
rinse with clean water.
Cartridge Maintenance
We advise that the shower valve is
regularly serviced in hard water areas to Piston
maintain the flow of water.
Isolate both hot and cold water supplies to
the shower valve by either:
• Turning the water supply off at the
mains stopcock or
Thermostat
• Turning off the isolation valves to the
shower valve.
4. Grease the seals with a silicon grease
1. Remove the temperature handle and supplied by Bristan (part number: SP-495-
plastic stop. 0002) and carefully refit.
Important: Take note of the position 5. Refit the temperature stop and handle.
of the plastic stop and handle - They must Reset the maximum temperature.
be refitted in the same position.
Adjusting the Temperature
Adjusting the Temperature temperature of the water with a

The shower valve has been factory set to thermometer. If the temperature is not
42ºC with equal (balanced) hot and cold correct, re-calibrate the shower valve:
water supply pressures, with the hot water
supply at 65ºC. 1. Remove the temperature handle but do
not remove the plastic temperature stop.
If your operating conditions are
different from those above, the outlet 2. Turn the spline clockwise to decrease
water temperature may differ from the the temperature and anti-clockwise to
factory setting. increase the temperature. Check the
temperature and adjust until you achieve
If required the shower valve can be the required temperature.
re-calibrated to suit your own temperature
requirements. 3. Replace the temperature handle
ensuring it is fitted back into the
Set the temperature control to the maximum position.
maximum setting and check the
Temperature
Stop
(Do not remove)
Hotter
Spline
Colder
Troubleshooting
Symptom Cause Remedy

No flow or low Check showerhead, hose and Clean as necessary, refer to
flow rate and filters for any blockage. Maintenance section (page 24).
/ or varying Partially closed stop or service Open stop or service valve.
temperatures. valve in water supply pipework
to the shower valve.
Instantaneous water heater Increase water flow rate or
cycles on and off as the flow pressure through system.
rate or pressure is too low. Contact the boiler manufacturer.
Head of water is below the Raise the cistern or fit a shower
minimum distance required. booster pump.
Inlet filter is partially blocked. Clean or replace, flush through
pipework before refitting.
Hot or cold water being drawn Do not use other water outlets
off elsewhere causing pressure when using the shower.
changes or instantaneous
boiler temperature changes.
Make sure the maintained Refer to Specification (page 6).
inlet pressures are nominally
balanced and sufficient.
Airlock or partial blockage of Flush through pipework to ensure
the pipework. removal of debris and any airlocks.
No hot or cold water reaching Check hot and cold feeds (the
the shower valve. valve will shut down if either the
hot or cold supply fails).
Only hot or cold Partially closed stop or service Open stop or service valve.
water from the valve in water supply pipework
shower valve to the shower valve.
outlet. Inlet filter is partially blocked. Clean or replace, flush through
pipework before refitting.
Inlet water supplies are Check the connections are the
reversed (hot to cold supply). correct way round. Hot on the
left and cold on the right when
viewed from the front. Rework
pipework as necessary.
Troubleshooting
Symptom Cause Remedy

Maximum water Maximum water temperature Reset maximum water
temperature too set incorrectly. temperature. Refer to ‘Maximum
hot or cold. Temperature setting’ in
Maintenance section (page 24)
and ‘Adjusting the Temperature’
(page 25)
Outlet water Inlet filter is partially blocked. Check inlet filters for any
temperature too blockages and clean as
hot / cold. necessary.
Installation conditions outside Refer to Specification (page 6).
operating parameters.
Service shower valve as
recommended. Refer to
Maintenance section (page 24).
Refer to ‘Adjusting the
Temperature’ section (page 25).
Water Hot water temperature is less Adjust hot water temperature or
temperature than 10ºC above the required wait for water to reheat if stored
too cold - blend temperature. system is used.
Maximum water Instantaneous water heater Increase water flow rate through
temperature not igniting because water flow the system.
incorrectly set. rate is too low.
Check inlet filters and clean or
replace. Refer to Maintenance
section (page 24).
Contact the boiler manufacturer.
Notes
Please use this space to add any notes you or your installer may have regarding the
plumbing system / installation of this product.
Notes
Please use this space to add any notes you or your installer may have regarding the
plumbing system / installation of this product.
Guarantee
At Bristan, we want to make things as • Repair under this guarantee does not
easy as possible for our customers. That’s extend the original expiry date. The
why we design products that are easy to guarantee on any replacement parts or
fit and use, and that are quality tested to product ends at the original expiry date.
make sure they won’t let you down. It’s
also why we offer solid guarantees on all • Any part found to be defective during
products, effective from the date of the guarantee period will be replaced
purchase, to give you peace of mind. without charge, providing that the product
has been installed in accorance
Bristan’s shower valves are covered by a 5 with the instructions given in this guide
year guarantee. This also includes 5 years
labour cover * (subject to registration) and used as the manufacturer intended.
which means that, in the unlikely event The guarantee does not cover:
that there is a problem in the first year
after purchase, we’ll send one of our • Damage or defects caused by;
expert engineers to fix it.
- General wear and tear (including
*Labour is provided by an approved special non-chrome finishes;
Bristan Care engineer or appointed components such as filters, seals, ‘O’
representative. The guarantee only applies rings and washers)
to products with a manufacturing fault. - Incorrect installation
There will be a call out charge for any
incidents where no fault has been found - Repair using non-Bristan parts
with the product, or if the issue is due to - Accidental or wilful misuse
poor installation or maintenance. - Corrosion and the use of
inappropriate cleaning products
Guarantee Terms and Conditions
This guarantee is in addition to your - System debris including the build
statutory and other legal rights and is up of limescale (which can be
subject to the following conditions: controlled through regular servicing
and maintenance)
• The product was purchased within
the United Kingdom or Republic of • Compensation for loss of use of the
Ireland. product or consequential loss of any
kind.
• The guarantee applies solely to the
original purchaser with proof of In the interests of continuous product
purchase. improvement, Bristan reserves the right to
alter product specifications without notice.
• The installation must allow ready access
to all products for the purpose of The Bristan Product Guarantee does not
inspection, maintenance or replacement. affect your statutory rights as a consumer.

Guarantee
• Need help? Spare parts

If this product does not function correctly We hold thousands of spares and we keep
when first used, contact Bristan Care them for discontinued products for over
Customer Service on 0844 701 6273 seven years. Spares can easily be ordered
where our expert team of advisors will be online at www.bristan.com and are
able to offer you help and advice. dispatched the same day.
• Problems during the guarantee period Expert plumbing engineers

In the unlikely event that you encounter If we can’t solve the problem over the
any problems with the product during the ‘phone or with a spare part, then we’ll
guarantee period, contact Bristan Care send out one of our Bristan Care
Customer Service on 0844 701 6273 with engineers to take a look. Bristan Care
your proof of purchase and we will work to engineers provide free support for
resolve the problem quickly. products that are within guarantee, but
are also available to service products that
Bristan Care Customer Support are out of guarantee for a small charge.
Bristan customers also benefit from the For details, please call Bristan Care
support of Bristan Care, our Customer Service on 0844 701 6273.
comprehensive customer support package
which offers:
Technical support hotline

(Tel: 0844 701 6273) with access to fully
trained advisers who can offer installation
advice, talk you through quick
maintenance checks, or recommend the
best course of action to fix any problems
with a product.
Expert advice
Find easy to follow ‘how to’ video guides
and technical FAQs online at
www.bristan.com. Our guides take you
step-by-step through many product
installations and you can find plenty of
easy guides to quick product fixes and
servicing.
Part Number: FI: SHC3DIV
Issue: D4
Useful contact details:

Customer Service:
0844 7016273
Bristan Group Ltd,
Birch Coppice Business Park Customer Service Email:
Dordon Customercare@bristan.com
Tamworth Customer Service Fax:
Staffordshire 0844 7016275
B78 1SG Reception:
Web: www.bristan.com 0844 7016274
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A Masco Company
CAS KIT03 C
Step 1 Step 2 Step 3 Step 4
Step 5
Step 6 Step 7 Step 8
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operation

Body Jet: Product Code: Jet2 C / Jet3 C Telephone Help Line!

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AFTERCARE INSTRUCTIONS

All products are manufactured to the highest standards and a 5 year

Body jets should be arranged in your system to provide the necessary

1. Identify all components and check for completeness, particularly

2. Depending on application the body jet can be panel mounted

3. Connect body jet to pipe work using recommended ½” BSP

NOTE: - Before finishing wall turn on water supplies to check

4. Complete wall finish. If the fitting begins to drip

In the interests of continuous product development we reserve the right to alter

Ceiling Fed Shower Arm

Bristan Group Limited

NOTE: Never use abrasive detergents or disinfectants or those

In the interests of continuous product development we reserve the right to alter

Slim Line Square/Round

TELEPHONE HELPLINE: 0844 701 6273

Bristan Group Limited

FH SLSQ01 C 200mm x 200mm

NOTE: Never use abrasive detergents or disinfectants or those containing

Models covered: CAS SHC3DIV C,

Please keep this booklet for future

Installer, when you have read these

Important Safety Information …………………………………………………..………….. 3

The Institute of Plumbing,

1. Two outlet diverter

Turn the handle clockwise for a cooler

3. Single outlet stopcock

This outlet also allows the user to use this

Inlet connections: 15mm compression with 150mm between centres.

Minimum working pressure: 0.2 bar

Maximum working pressure: 5 bar

Maximum static pressure: 10.0 bar

Minimum cold water supply temperature: 5ºC.

Gravity fed hot & cold (Equal pressures)

Important: Minimum wall cavity depth: 35mm

With both flow regulators fitted and by

To fit the flow regulators

Place the filter washers back into the

In the event that this shower valve is not

1. Attach shower valve to wall

Warning: Please check for any hidden

Drill suitable holes and insert the wall

Important: The ORB SHC3DIV C can be

2.Connect water supply pipes Elbow

4. Fit concealing plate

See page 18 for concealing plate

Run a bead of waterproof silicon sealant

Slide the concealing plate onto the shower

Push the handles onto the spline adaptors

Rear access installation is designed for

1. Install shower valve Batton

2.Connect water supply pipes

3. Plumb in outlets Rear of

4. Finish wall surface

5. Fit concealing plate and handles

Slide the concealing plate onto the shower

Push the handles onto the spline adaptors Plaster

7. Create rear access

Fitting the Wall Outlet

a: With rear access once wall finished

Connect the wall outlet assembly to the Wall

b: Without rear access once wall finished

1. Two outlet diverter

Turn the handle one way or the other to