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Abstract
Non-verbal communication plays a significant role in communicating towards other people. The
experiment conducted involves how verbal appeal and body language affects social impression
with other people wherein the participants were instructed to collect one (1) peso coin from each
random person they could approach. The results were compared in terms of the participant’s
gender wherein females scored a higher average compared to males, this could be attributed to
women’s delicate tone of voice and body language as well as their level of proximity towards the
Back in the 1970’s, psychologist Albert Mehrabian (1971) established the rule “7/38/55”
stating that the way we communicate is a combination of the words we say which is 7%, the tone
of our voice about 38%, and the majority of it comes from our body language which is 55% (as
cited in Hale, Freed, Ricotta, Farris, & Smith, 2017). It is not surprising that the involvement of
any form of communication without the use of language plays a vital role in completing verbal
messages (as cited in Bellou & Gkorezis, 2016). In general, people have the capability of forming
appearance features, facial expressions, gestures, and verbal content (Koppensteiner & Siegle,
2017).
The present study conducted aims to know how verbal expressions and gestures as well as
Methods
Participants
Ten (10) 3rd year psychology students (3 male and 7 female) were chosen to be the
Materials
Procedure
Participants were instructed to collect one (1) peso coin from other people within one (1)
hour without giving any reason or purpose to where the coin is going to be used as well as to
observe how different approaches to people such as verbal appeal or tone of voice and body
Results
Table 1
Coins Coins
Male Female
Collected Collected
Kerwin 1 Luvlie 23
Jordan 14 Joicy 23
Sean 47 Princess 16
Total: 62 Anne 18
Kristina 21
Joyce 46
Angel 44
Total: 191
Table 1 shows the amount of coins that were collected by the participants and were
compared by obtaining the average coins that were collected by the participants in terms of gender.
Total number of coins divided by number of participants wherein males collected a total of 62
coins divided by 3 = 20.7 on the other hand females collected a total of 191 divided by 7 = 27.29.
Based on the calculated average between both genders, it shows that females were able to obtain
a higher average compared to males. In relation to this, a previous study that focused on how an
actions wherein females showed excellence in recognizing angry actions and on the other hand
Verbal Appeal and Body Language
males over-performed at recognizing happy actions (Sokolov, Krüger, Enck, Krägeloh-Mann, &
Pavlova, 2011).
Discussion
The study being conducted showed that females scored a higher average compared to their
male counterparts. This could be due to the fact that females are better at expressing body emotions
through their body languages as well as their tone of voice. As stated by Bader (2016), that females
are more likely to have closer proximity with each other, maintain eye contact and gesture more
frequently when talking to someone whereas males hold their distance and rarely makes direct eye
contact and express less gestures. Physical appearance might also play an important role in
establishing social impression towards other people. Appearance does not only matter when a
person’s choices are dependent on their reactions to faces but also when objective information is
part of those choices, for example facial appearances predicts criminal justice decisions
(Eberhardt, Davies, Purdie-Vaughns, & Johnson, 2006; Stewart, 1980; Zebrowitz & McDonald,
To conclude the results of the study, an individual who aims to form great and powerful
social impressions with other people should consider wearing appropriate attire that matches the
number of people or the type of people one is going to deal with. In occasions that require a person
to initiate a private discussion, one must be able to provide appropriate body language based on
the person’s gender and engaging in a delicate tone of voice to be able to form positive social
impressions.
Verbal Appeal and Body Language
References
https://prezi.com/dotuyyh_dba3/gender-differences-in-body-language-communication/
Bellou, V., & Gkorezis, P. (2016). Unveiling the link between facets of positive nonverbal
Hale, A. J., Freed, J., Ricotta, D., Farris, G., & Smith, C. C. (2017). Twelve tips for effective
https://doi.org/10.1080/0142159X.2017.1324140
Koppensteiner, M., & Siegle, G. (2017). Speaking through the body. Politics & the Life
Sokolov, A. A., Krüger, S., Enck, P., Krägeloh-Mann, I., & Pavlova, M. A. (2011). Gender
doi:10.3389/fpsyg.2011.00016
Zebrowitz, L. A., & Montepare, J. M. (2008). Social Psychological Face Perception: Why
doi:10.1111/j.1751-9004.2008.00109.x
Verbal Appeal and Body Language