Intermediate Training

Excellent Sales
Technique
Tiens Business
Market Management Center
Education and Promotion Department

1 Intermediate Training
Top Salesman Mode
Develop
Potential
Customer
Follow-
up invite
Service

Objection
Handling Contact
Faciliate Interview

Program Demand
Description Interview
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4 Steps of Sales

Demand
Discovery
Status Need
Analysis Satisfaction

Solution
Inquiry

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3 Sources of Potential Customer

New
Recomm Market
ended People
Market
you
know
well

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Training
 Market Development：develop acquaintance market& develop stranger market

 For those people you know well, we should not take it for granted and not take this
business seriously. We need to take him/her as the stranger and do the business in
a professional way.

 For the stranger, it is totally different from the people you know well. We need to
close the distance with them and build up closer relationship with them as soon as
possible.

 We need to influence the people we know well and

convince the stranger by your profession
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 3 Client Types of Tiens Career
Type Customer Operator Entrepreneur

• desires to change
status or feels
• strong ambition
• value health dissatisfied with
• build solid and
• has good health status
professional team
consciousness • desire for great
Feature • Dedication
• can invest in health success
managing
• easy to • easy to
• easy to be
communicate communicate
mobilized
• action motivated
• spreads Tiens

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Steps of Contact Interview
No Objection

Objection
3 things
Move to Objection to be
Greeting
the topic Handling mentioned
……

Judge people reassure to

you know well as move to “3
customer's necessary
recognition to things to be
Tiens mentioned”
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Interview Preparation

 Material Preparation  Personal Preparation

 collect and master  dress appropriately
relevant materials of  familiar with
customer product and sales
 Calcium and Life logic
 product brochure  confident and calm
 pen paper  interview rehearsal
 computer,video
 Company Profile

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Method of Objection Handling

Empathy：indentify with customer's mind，mood first, matter second

objection handling：direct refusal，indirect refusal，caring refusal

【Objection Handling Formula——identification+rhetorical question+guidence】

No matter what objections customer raise, steer them in the direction of " learn more
about direct selling, company, product and plan."

create a relaxing interview

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 No Objection

3 necessary Collect Objection

things Customer's Customize clear demand
…… Data and promote order

Through explaining the customize

“3 necessary things” specialized product
gain recognition and and health career
evoke health career plan for customer
demand
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 “3 necessary things”contents： talk about yourself
talk about Tiens talk about health or business
Fuction：indentify
establish trust
boost demand

All difficulties and issues in product sales can

resolve with

“3 necessary things”！
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talk about personal experience,form ties with Tiens---

Member：I knew a little about Tiens product before, but I find

that…… after I had overwork and irregular rest.
【tell real stories about your own or people around you who
recuperate health by using Tiens products 】（discussion,presentation）
Therefore, I feel very happy to introduce the products to my
parents，and I surprising find that Tiens can customize health
package for different groups, which is very professional and personal.

Customer：……
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talk about yourself pursue growth——

Member：I find that I can be customer and operator at the

same time, and establish my own rich platform by purchasing
Tiens product. Especially in Tiens, personal ability will improve
quickly with professional training system . Otherwise, its
meaningful that I can not only fulfill myself but also can help
others to keep healthy. So I enroll in Tiens as a member.

Customer：……

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Company Profile
Characteristic：22 years direct-sponsoring experience
Advantage：you will not suffer setbacks in a experienced company
Profit：you can learn a lot about healthy knowledge and also you
will grow a lot once you enroll in.

Indentification：Isn't this what we want?

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Characteristic：we have over 100 national branches all over the
world

Advantage：the company which has “Join in one country, enjoy global

benefit” policy

Profit：you can develop your business globally

Indentification：Is it an opportunity for us to realize our ambitions?

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 5 No. 1 of Tiens International Platform

unique business global partner

model incentive system

global leading
information data
The attractive
sharing
discount plan

toppest
professional
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10 mins introduction to calcium products

调 补

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 The rate of calcium intake is the first
Multifunctional
High absorption
comprehensive
rate
nutrition resource

Rich calcium Good taste,

content various flavor

2:1 Calcium Phosphorus

ratio（International Remarkable effect
Standard）

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10mins Speech---Business
Plan

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3 types of people to follow up
interested staggerer indifferent

Follow up meticulously Never give up

in 2 to 14 days.You can easily!You need to
Help he/she to set a ask your superior for explore the reason why
goal and a list, make help,take he/she to the he/she is
he has confidient to venue，let he be indifferent.Ferret out
do well in this career. passionate and positive, their demands，and
and use ABC Rule to communicate with
make a deal. them specially.

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Team building starts from service —147 Rule
1st day
Key Points
Form：Telephone, Wechat, WhatsApp
Aim：
1、Supervise customers to use the products
2、Remind customers to pay attention on key points, dose and time.

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 7th day
 Key Points
 Form：home visits,invite he/she to venue
 Aim：strengthen customers faith of using continously，and lead
someone who benefits a lot to be the business operator.
 Contents：
1、Aiming at customer who doesn't have confident in using effect, ，invite them to
venue to listen case witnesses, and strengthen their faith of using continously.
2、Aiming at customer who has good using experience ,recommend them to be Tiens
health advisor, and operate Tiens career together.
3、keep a close contact with customers every 7-10 days，and share good news to
them continously.

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4th day
 Key Points
 Form：telephone, Wechat or home visits
 Aim：know product usage by customer.
 Contents：
1、let customer tell you his/her feeling of using 4 days，
give approval, know using reaction.
2、confirm customer use products in correct way, and
imagine the improved health condition after use again.
3、encourage them to use products in this way continously.
4、appoint visit time and place after 7 days.

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 Intermediate Training

Congratulations on you have finished

Intermediate training
—Excellent Sales Technique

Welcome you continue to learn“Coaching ”course.