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International Journal of Management Reviews (2009)

doi: 10.1111/j.1468-2370.2008.00251.x

What are dynamic


ORIGINAL
XX
XXX
What areUK
Blackwell
Oxford,
International
IJMR
©
1468-2370
1460-8545
Blackwell ARTICLE
dynamic capabilities?
Publishing
Publishing
Journal of
LtdManagement
Ltd 2008 Reviews

capabilities and are they


a useful construct in
strategic management?
Véronique Ambrosini1 and Cliff Bowman

The dynamic capability perspective extends the resource-based view argument by


addressing how valuable, rare, difficult to imitate and imperfectly substitutable resources
can be created and how the current stock of valuable resources can be refreshed in
changing environments. The concept of dynamic capabilities emerged in the 1990s, and the
field has advanced considerably since. This paper presents a review as well as a synthesis of
the extant literature. This synthesis first highlights, that dynamic capabilities are shaped by
enabling and inhibiting variables within and outside the firm, including the perceptions and
motivations of managers; secondly, it identifies processes that create dynamic capabilities;
and thirdly, it explains that dynamic capabilities do not automatically lead to performance
improvements. Finally, the paper addresses some areas of confusion and contradiction that
hamper the development of the literature.

firms are able to earn super-profits in equilib-


Introduction
rium and, as such, it is essentially a static
The field of strategic management is largely view (Barney 2001a,b; Priem and Butler 2001;
concerned with how firms generate and sustain Lockett et al. 2009). It does not specifically
competitive advantage. The resource-based address how future valuable resources could
view (RBV) argues that resources that are be created or how the current stock of VRIN
simultaneously valuable, rare, imperfectly imi- resources can be refreshed in changing
table and imperfectly substitutable (VRIN) environments: this is the concern of the dynamic
are a source of competitive advantage (Barney capability perspective. This perspective is
1991, 1995). The underlying assumptions on argued to be an extension of the RBV; it shares
which the RBV of the firm is based are that similar assumptions (Barney 2001b), and it
resources are heterogeneous across organiza- helps us understand how a firm’s resource
tions and that this heterogeneity can sustain stock evolves over time and thus how advan-
over time. It is a theory to explain how some tage is sustained. The dynamic capability
© 2009 The Authors
Journal compilation © 2009 Blackwell Publishing Ltd and British Academy of Management. Published by Blackwell Publishing Ltd,
9600 Garsington Road, Oxford OX4 2DQ, UK and 350 Main Street, Malden, MA 02148, USA

International Journal of Management Reviews Volume 11 Issue 1 pp. 29–49 29


What are dynamic capabilities?

perspective focuses on the capacity an organ- the concept to the field of strategic manage-
ization facing a rapidly changing environment ment and, finally, we synthesize the literature
has to create new resources, to renew or alter and our thinking in a model that focuses
its resource mix (Teece et al. 1997), and it on the position of dynamic capabilities in the
acknowledges that ‘the top management team value creation process.
and its beliefs about organizational evolution The figure allows us to consider dynamic
may play an important role in developing capabilities in the firm value creation process.
dynamic capabilities’ (Rindova and Kotha It shows the various impacts on performance
2001, 1274). that they may have as well as indicating
How firms change, sustain and develop moderating variables that affect the deploy-
competitive advantage and capture value are ment of dynamic capabilities. Our synthesis
critical concerns to both practitioners and of the literature also leads us to the view that,
academics alike and, while many fields address although there have been theoretical advances
change-related issues (e.g. organization learn- in this field, that are still rather too many
ing, cognition, innovation etc.) none, except incompletely answered or unanswered ques-
the dynamic capability perspective, specifically tions. This reduces the field’s ability to impact
focuses on how firms can change their valuable management practice. We identify five key
resources over time and do so persistently. This questions at the end of the paper which could
is why the perspective is attracting increasing benefit from some further theoretical and
attention. Increasing numbers of journal articles, empirical research. We conclude that a dynamic
special issues and conference presentations capabilities perspective provides a valuable
have been devoted to dynamic capabilities, focus on change processes within the firm.
and hence we believe this is a good time to However, owing to a lack of empirical work
take stock of this literature. By pausing to and problems in deriving managerial pre-
review where we are with this construct, we scriptions from the perspective, it currently
hopefully can provide some guidance as to how has limited utility.
scholars can progress these ideas through
further empirical and conceptual develop-
An Overview of the Origin of the
ment, and through the development of useable
Dynamic Capability Perspective
prescriptions for executives.
We make several contributions in this Teece et al.’s (1990) working paper is probably
paper. First, we draw from the literature the the first contribution developing explicitly the
necessary elements allowing us to develop a notion of dynamic capabilities. They wrote
thorough understanding of what the dynamic (1990, 11) that ‘our view of the firm is some-
capability perspective is about. This allows us what richer than the standard resource-based
to highlight what is within its scope and what view ... it is not only the bundle of resources
is beyond it. Secondly, we review some of the that matter, but the mechanisms by which
inconsistencies in the literature and offer some firms learn and accumulate new skills and
suggestions. We emphasize that dynamic capabilities, and the forces that limit the rate
capabilities do not equate with sustainable and direction of this process’. These ideas
competitive advantage and that ‘dynamic’ refers were first formally published in 1994 by
to the environment rather than the capability. Teece and Pisano. They explained that the
Thirdly, we explain that dynamic capabilities RBV was not able to provide explanations as
and their antecedents are different constructs, to how some successful firms demonstrated
and we provide a list of the main external and ‘timely responsiveness and rapid and flexible
internal ‘enablers and inhibitors’ which impact product innovation, along with the manage-
on the deployment of dynamic capabilities. ment capability to effectively coordinate and
Fourthly, we critically evaluate the utility of redeploy internal and external competences’

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March 2009

(Teece and Pisano 1994, 537). They pointed destruction and innovation-based competition,
out that it is essential to consider the changing Cyert and March’s (1963) work on the behav-
nature of the external environment and hence ioural aspects of firms, Williamson (1975,
the role of strategic management, which is 1985) on markets and hierarchies and asset
principally about ‘adapting, integrating and specificity, and Teece (1982) and Rumelt
reconfiguring internal and external organiza- (1984) on the role of firm-specific assets and
tional skills, resources and functional compe- isolating mechanisms.
tencies toward the changing environment’ Finally, to close this section, we should like
(1994, 537). Their argument derived from a to address the relationship of the dynamic
realization that many once successful firms capability perspective to the RBV. As mentioned
were struggling or failing as their environ- in the Introduction, the dynamic capability
ments changed; they were unable to adapt view shares similar assumptions to the RBV,
successfully (Harreld et al. 2007). The 1990 and it can be considered as an extension of
and 1994 work was then elaborated upon in RBV thinking, as can other related theories,
Teece et al. (1997) when they explicitly argued notably the knowledge-based view (Grant, 1996)
how the dynamic capability view could over- and the core competence perspective (Prahalad
come the limitations of the RBV. They then and Hamel, 1990). They all consider the
defined dynamic capabilities as ‘the firm’s firm to be a bundle of heterogeneous and
ability to integrate, build, and reconfigure path-dependent resources, and they all address
internal and external competences to address the way in which this allows a firm to generate
rapidly changing environments’ (1997, 516). sustainable competitive advantage (Lockett
While Teece and Pisano could be seen to be and Thompson 2001). To use Hoskisson
the instigators of the dynamic capabilities et al.’s (1999) expression, they are all on the
perspective, their work extends Nelson and same side of the pendulum and their founda-
Winter’s (1982) An Evolutionary Theory of tions can be traced back to Penrose (1952,
Economic Change, which addressed the role 1959) and her theory of the growth of the
of routines and how they shape and constrain firm.
the ways in which firms grow and cope with There are a number of publications that
changing environments. Both Teece et al. explore the link between Penrose and the
(1997) and Nelson and Winter (1982) take an RBV (e.g. Augier and Teece 2007; Kor and
efficiency approach to firm performance rather Mahoney 2004; Lockett 2005; Lockett and
than a privileged market position approach Thompson 2004; Pitelis 2007) and any review
(the latter being the underpinning for Porter’s of the dynamic capabilities perspective should
(1980) theory of competitive advantage). address the contribution of Penrose’s ground-
They also both emphasize internal factors of breaking ideas.
the firm rather than external factors as sources As summarized by Lockett (2005, 85),
of competitive advantage. Also like Nelson Penrose considered firms as ‘administrative
and Winter (1982), Teece et al. (1997) high- organizations that are collections of hetero-
light the importance of path dependencies, geneous productive resources that have been
and the need to reconfigure a firm’s resources historically determined’. From this definition,
to enable the firm to change and evolve. the inextricable link between Penrose’s work
Unsurprisingly, because the dynamic and the RBV is clear. The basic assumptions
capability perspective is ultimately about are the same. Could the same be asserted for
understanding a firm’s survival and growth, the dynamic capability perspective? Penrose
it inevitably draws from a range of theoretical emphasizes that value creation does not come
perspectives, not just evolutionary economics. from the possession of the resources but from
The approach also builds on the work of their use, and how much value is created
Schumpeter (1934) on processes of creative would depend on how these resources are

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What are dynamic capabilities?

deployed, i.e. how they are combined within change. Dynamic capabilities allow firms
the firm. She also argues that, to grow, firms continually to have a competitive advantage
need to keep developing their expertise and to and may help firms to avoid developing core
innovate, and that managers need to have rigidities which inhibit development, generate
entrepreneurial skills rather than managerial inertia and stifle innovation (Leonard-Barton
skills: ‘an entrepreneurial competence is a 1992). Core rigidities are the flipside of VRIN
function of imagination whereas a managerial resources: they are resources that used to be
competence is largely practical execution’ valuable but have become obsolete and inhibit
(Lockett 2005, 95). As we will see later, this the development of the firm. In other words,
would suggest that managerial skills allow they are resources that have not been appro-
firms to run an existing firm, but they are not priately adapted, upgraded or restructured
suited to change and to the creation of advan- through dynamic capabilities. We discuss this
tage. Finally, she suggests that managers are later in the section on dynamic capabilities
the ultimate constraint to the growth of a firm, and competitive advantage, and we now proceed
as managers are limited by their knowledge to explore differing definitions of dynamic
of their firm’s resource base and their capabilities.
understanding of their external environment
(Lockett and Thompson 2004). As we have
Definitions
summarized in the Introduction, and as we
shall see in more detail in what follows, these Since Teece et al.’s (1997) original contribu-
ideas are pertinent to the dynamic capability tion, many authors have offered their own
perspective, and hence the importance of the definitions of dynamic capabilities. They are,
legacy of Penrose needs to be acknowledged as can be seen below, adaptations of Teece
(Augier and Teece 2007; Lockett 2005). et al.’s original definition: ‘the firm’s ability
to integrate, build, and reconfigure internal
and external competences to address rapidly
Defining and Understanding Dynamic
changing environments’ (Teece et al. 1997,
Capabilities
516). A few examples are as follows.
As explained in the Introduction, to sustain
their competitive advantage, firms need to • Dynamic capabilities are ‘The firm’s
renew their stock of valuable resources as their processes that use resources – specifically
external environment changes. Dynamic the processes to integrate, reconfigure, gain
capabilities allow firms to effect these ongoing and release resources – to match or even
changes. As Winter (2003) explains, dynamic create market change. Dynamic capabilities
capabilities govern the rate of change of a thus are the organizational and strategic
firm’s resources and notably its VRIN resources. routines by which firms achieve new
Those VRIN resources, i.e. the firm’s resource resources configurations as markets emerge,
base, enable a firm to achieve sustained com- collide, split, evolve and die’ (Eisenhardt
petitive advantage. Here, in line with Barney and Martin 2000, 1107).
(1991) and Helfat et al. (2007), a resource is • ‘A dynamic capability is a learned and
defined in its broad sense, and hence it stable pattern of collective activity through
includes activities, capabilities, etc., which which the organization systematically gen-
allow the firm to generate rents. If a firm erates and modifies its operating routines
possesses VRIN resources but does not use in pursuit of improved effectiveness’ (Zollo
any dynamic capabilities, its superior returns and Winter 2002, 340).
cannot be sustained; without dynamic capa- • Dynamic capabilities ‘are those that operate
bilities, a firm’s returns may be short lived to extend, modify or create ordinary capa-
if the environment exhibits any significant bilities’ (Winter 2003, 991).

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• They are ‘the abilities to reconfigure a deliberate. Thirdly, the definitions show that,
firm’s resources and routines in the manner while dynamic capabilities are concerned with
envisioned and deemed appropriate by its strategic change, they are not a synonym for
principal decision-maker’ (Zahra et al. 2006, it. They are about one type of change, the
918). intentional change of the resource base.
• More recently, Wang and Ahmed (2007, Finally, to end this section, these definitions
35) have defined dynamic capabilities as ‘a have allowed us to clarify that dynamic capa-
firm’s behavioural orientation constantly bilities describe intentional efforts to change
to integrate, reconfigure, renew and recreate the firm’s resource base. We cannot equate
its resources and capabilities and, most strategic change or resource creation or renewal
importantly, upgrade and reconstruct its with dynamic capabilities alone. These changes
core capabilities in response to the changing may occur through emergent processes that
environment to attain and sustain competi- have not been deliberately deployed by man-
tive advantage’. agers (Mintzberg and McHugh 1985), or they
• Helfat et al. (2007, 1) offer this definition: could result from ad hoc interventions (Winter
‘the capacity of an organization to purpose- 2003) or because of luck (Barney 1991). One
fully create, extend or modify its resource interesting question to address in the future
base’. would be the extent to which new resources
are created or renewed because of the above
Listing these definitions allows us to factors or because of dynamic capabilities.
highlight that there generally is consensus In the next section, we summarize some
about the dynamic capability construct. These of the typologies of capabilities that can be
definitions reflect that dynamic capabilities found in the literature. This will allow us to
are organizational processes in the most get a better grasp of the differences between
general sense and that their role is to change capabilities and dynamic capabilities.
the firm’s resource base. The literature also
explains that dynamic capabilities are built
Typologies of Capabilities
rather than bought in the market (Makadok
2001), are path dependent (Zollo and Winter Dynamic capabilities and capabilities are
2002) and are embedded in the firm (Eisen- considered to be distinct constructs, and some
hardt and Martin 2000). authors have proposed typologies of capa-
These definitions also show us what bilities. Collis (1994) proposed four categories
dynamic capabilities are not. First, Winter of capabilities. The first ‘are those that reflect
(2003), Helfat et al. (2007) and Schreyögg an ability to perform the basic functional
and Kliesch-Eberl (2007) emphasize that a activities of the firm’ (1994, 145); they are the
dynamic capability is not an ad hoc problem- firm resources in the broad sense. The second
solving event or a spontaneous reaction. It category concerns dynamic improvements to
must contain some patterned element, i.e. it the activities of the firm. The third category
must be repeatable. Zollo and Winter (2002, is, as stated by Collis (1994), closely related
340) also make the point that dynamic capa- and difficult to differentiate from the second
bilities are persistent and that ‘an organization category. It is also about dynamic improvement
that adapts in a creative but disjointed way but specifically about being able ‘to recognise
to a succession of crises is not exercising a the intrinsic value of other resources or to
dynamic capability’. Secondly, Zahra et al.’s develop novel strategies before competitors’
(2006) and Helfat et al.’s (2007) definitions (Collis 1994, 145). Both Collis’s second and
also clearly show that luck does not constitute third categories are dynamic capabilities (in
a dynamic capability. They highlight that the view of Teece et al.’s (1997) definitions). They
use of dynamic capabilities is intentional, relate to the modification and the creation and

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What are dynamic capabilities?

extension of the resource base. The fourth ‘capability’ in ‘dynamic capability’ should
category is labelled ‘higher order’ or ‘meta- not be separated from the adjective ‘dynamic’.
capabilities’, and it relates to learning-to- Expressed differently the easiest way maybe
learn capabilities. Collis (1994) also states that to think about this is to forget what a capability
meta-capabilities can go on ad infinitum; there is, as normally defined in the RBV, and not to
is a kind of infinite wave of capability to renew decompose the expression into two words but
the capability that renews the capability, etc. to see it as one. A dynamic capability is not a
He also suggests that ultimately to outperform capability in the RBV sense, a dynamic capa-
competitors, firms do need to deploy these bility is not a resource. A dynamic capability
meta-capabilities: ‘the capability that wins is a process that impacts upon resources.
tomorrow is the capability to develop the Dynamic capabilities are about developing the
capability to develop the capability that most adequate resource base. They are future
innovates faster (or better), and so on’ (Collis oriented, whereas capabilities are about
1994, 148). competing today, and they are ‘static’ if no
Winter (2003) proposes that there are zero- dynamic capabilities are deployed to alter
level capabilities, also called operational or them. This question about the meaning of
ordinary capabilities, which he defines as ‘dynamic’ and ‘capabilities’ is not merely a
those that permit the firm to earn a living in semantic problem. If, as more contributors
the present. They are Collis’s (1994) first agree, dynamic capabilities consist of repeated
level, in other words the extant resource base. processes that have evolved through time, this
Then he explains that there are first-level suggests that dynamic capabilities are in one
capabilities which modify and change zero- sense quite stable phenomena. Similarly, the
level capabilities. These are dynamic capa- RBV focuses our attention on resources that
bilities. He also suggests, similarly to Collis are stable and enduring sources of advantage.
(1994), that there are higher capabilities which If dynamic capabilities act upon the resource
operate on the first level capabilities. So both base, we have a stable phenomenon (the dynamic
Collis (1994) and Winter (2003) extend Teece capability) impacting on another stable
et al’s original formulation to distinguish phenomenon (the resource base). Thus the
between three main levels of capability. dynamism does not consist in either the dynamic
Danneels (2002) and Zahra et al. (2006) also capability or the resource base. The ‘dynamism’
use similar typologies. relates to how the resource base is changed
in a dynamic environment by the use of dynamic
capabilities. Put differently, it means that
Definitions: Some Sources of Confusion
the dynamism consists in the interaction of
Before proceeding we should like to comment the dynamic capability and resource base,
on some of the sources of confusion in the allowing the modification of this resource
dynamic capabilities literature and to make base.
some observations about the term ‘dynamic In the RBV, capabilities are either processes
capabilities’ itself. The two words making up by which the resources are utilized (Amit and
the expression dynamic capabilities are some- Shoemaker 1993) or they are resources in the
times interpreted differently. To understand general sense. Following Barney (1991),
the confusion, it is worth considering each capabilities are a type of resource and hence
word in turn. are included in his broad definition of
First, what does the noun ‘capabilities’ resources. A valuable resource base (and hence
means in the expression dynamic capabilities? capabilities) allows a firm to earn a living in
The literature is clear that capabilities are the present, i.e. they are Winter’s (2003) oper-
processes. This is not a source of misunder- ating capabilities or zero-level capabilities or
standing; the problem may lie in the fact that Zahra et al.’s (2006) substantive capabilities.

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March 2009

Dynamic capabilities are processes that alter and recombination of assets and resources,
that resource base. e.g. the consolidation of central support
Secondly, what does the adjective ‘dynamic’ functions that often occurs as a result of an
relate too? Various papers offer different acquisition. Leveraging involves replicating a
interpretations. ‘Dynamic’ sometimes refers to process or system that is operating in one
environmental dynamism. This is incorrect, business unit into another, or extending a
because dynamic capabilities can operate in resource by deploying it into a new domain,
relatively stable environments (we revisit for instance by applying an existing brand to
environmental dynamism later in the discus- a new set of products. Learning allows tasks to
sion section). ‘Dynamic’ can relate to the be performed more effectively and efficiently
capabilities themselves, i.e. they are capabilities as an outcome of experimentation, reflecting
that are dynamic, capabilities that change on failure and success. Finally, creative
themselves over time. This is also incorrect. This integration relates to the ability of the firm to
comes from the confusion between dynamic integrate its assets and resources, resulting in
capabilities and capabilities as resources a new resource configuration.
(or operating capabilities, as we saw above). While these processes help us understand
‘Dynamic’ can refer to change in the resource how dynamic capabilities operate, we still
base, to the renewal of resources. We should need to develop a better understanding of both
argue that this is the correct definition. the content and process of dynamic capabilities
(Moliterno and Wiersema 2007). This being
said there are several empirical and conceptual
Examples of Dynamic Capabilities
papers that have tried to explain precisely how
The review so far shows that whatever some specific dynamic capabilities are used.
definitions of dynamic capabilities one adheres Eisenhardt and Martin (2000) are strong in
to, there is a core element: the role of dynamic their assertions that dynamic capabilities, while
capabilities is to impact on the firm’s extant often described in a vague manner, ‘actually
resource base and transform it in such a way consist of identifiable and specific routines’
that a new bundle or configuration of resources (2000, 1107). They explain that examples can
is created so that the firm can sustain or be found throughout the management liter-
enhance its competitive advantage. The value ature. They show how acquisitions, alliances
of dynamic capabilities derives from their and product innovation can be seen to be
outputs, i.e. the creation of a new set of ‘real’ dynamic capabilities, as they permit
valuable resources. In other words, a dynamic the renewal and reconfiguration of a firm’s
capability that does not result in the creation resources. They also add ‘just as there are
of resources that allow the firm to maintain or better ways to hit a golf ball or ski a mogul
enhance its sustainable competitive advantage field, there are more or less effective ways to
would not be valuable. execute particular dynamic capabilities’ (2000,
As shown by the definitions, there are 1108), suggesting that dynamic capabilities
different types of dynamic capabilities. Some may not necessarily have the intended effect
are used to integrate resources, some to or a positive outcome. Likely reasons for this
reconfigure resources; some are about creat- are the uncertainty in predicting the impact of
ing new resources, while others are about a dynamic capability on the resource base and
shedding resources. Specifically, Bowman and the uncertainties in the external environment.
Ambrosini (2003) building on Teece et al. We address these issues later in the paper.
(1997) explain that dynamic capabilities com- The growing literature on dynamic capa-
prise four main processes: reconfiguration, bilities has given us an expanding set of specific
leveraging, learning and creative integration. examples. Studies tend to focus on specific
Reconfiguration refers to the transformation dynamic capabilities; there are few studies

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What are dynamic capabilities?

that explore (a) whether dynamic capabilities suggested that managers’ judgement, percep-
always operate singly, (b) whether and how tions and the ‘contextual feedback in the form
they can operate in combination, and (c) of firm performance relative to aspirations’
which dynamic capabilities might be more (2007, 1085) were critical to the deployment
suitable, depending on each firm’s situation. of this capability.
Here are a few examples of empirical
studies. Helfat (1997) argued, using the case
Searching and Sensing as Dynamic
of the US petroleum industry, that R&D was
Capabilities
a dynamic capability. She showed that R&D
activities were enhanced to respond to changes Before concluding this section and discussing
in market prices and examined the role of the methodological issues associated with
complementary resources in the effective researching dynamic capabilities, we should
deployment of R&D. Karim and Mitchell like to comment on other types of dynamic
(2000) examined the acquisition process as capabilities described in the literature. Dynamic
a dynamic capability. They explained that capabilities are sometimes argued to include
acquisitions allow firms to reconfigure their search, i.e. identifying opportunities and threats,
mix of resources, that they are a means through or the ability to sense changing customer
which firms modify their resource base over needs, technological opportunities and com-
time, allow them to overcome failure and petitive developments (Augier and Teece 2007;
exploit opportunities in their environment. Teece 2007). While there is no doubt that
Danneels (2002) studied how product innova- these are important elements in dynamic
tion leads over time to organizational renewal, capabilities, as we explain in the section on
and hence it could be considered to be a enablers and inhibitors of dynamic capabilities,
dynamic capability. This argument is based on these factors are not dynamic capabilities in
a study of five high-tech firms, which showed and of themselves; they are managerial and
that new product development was connected organizational processes that underpin and
to the development and renewal of firm-level enable the deployment of dynamic capabilities
competences and not only to the expansion of (Helfat et al. with Maritan 2007). They are, to
a firm’s portfolio of products. Zahra and George use Teece’s (2007) wording, the micro founda-
(2002, 188) stated that absorptive capacity tions of dynamic capabilities.
was ‘a dynamic capability that influences the From the initial formulation of dynamic
firm’s ability to create and deploy the know- capabilities, which were processes that acted
ledge necessary to build other organizational directly to re-shape and refresh the resources
capabilities’; they explain that these capacities of the firm to enable it to sustain advantage in
allow firms to create and exploit new knowledge changing environments, a third level of
and give them the flexibility to change and capability which changes the firm’s dynamic
compete in dynamic and changing markets. capabilities was identified by Collis (1994)
Karim’s (2006) research showed that organi- and Winter (2003). We can augment these
zational structure reconfiguration was a dynamic levels with additional constructs: the enablers
capability; by reconfiguring their business or inhibitors which impact the successful
units, firms can recombine their resources and deployment of dynamic capabilities. We
adapt to environmental changes. To give a final address these later in the paper.
example, Moliterno and Wiersema (2007),
using a data set of professional baseball
Methodological Issues
franchises, argued that resource divestment
was a dynamic capability. They concentrated To conclude this section on examples of
on explaining the mechanisms of the ‘human dynamic capabilities, and before we examine
resource divestment’ dynamic capability and the link between dynamic capabilities and

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March 2009

competitive advantage, we should like to com- mechanisms of how these capabilities are
ment on the current state of empirical studies deployed or how they ‘work’. Where we are
in the field and the main challenges facing looking for differences across firms, for
researchers. We address this issue in the dis- evidence of idiosyncratic and intangible
cussion when assessing the utility of the concept. phenomena (Rouse and Daellenbach 1999),
Pablo et al. (2007, 690) emphasize that we might question whether quantitative methods
‘while the dynamic capabilities framework is are particularly appropriate. Quantitative
drawing support and increased validity by studies usually involve statistically valid large
researchers, empirical studies of dynamic sample sizes which result in quantitatively
capabilities remain relatively rare’. This com- aggregated responses in order to advance
ment is easily understood, as arguably the theory via the inference of common trends
most influential dynamic capability articles, (Armstrong and Shimizu 2007), and it may be
those by Teece et al. (1997) and Eisenhardt difficult to collect any longitudinal data via
and Martin (2000), use illustrative examples archival sources or structured surveys (Danneels
deriving from data that, while pertinent, were 2007). Quantitative methods often involve the
not collected purposively to understand use of proxy variables which may only capture
dynamic capabilities. tangible and visible aspects of a phenomenon.
There is an increasing range of conceptual Hence, as suggested by Lockett and Thompson
elaboration about dynamic capabilities but (2001, 743), ‘it may be necessary to sacrifice
empirical support is limited. This comment some of the generality of quantitative investi-
applies equally to the ‘static’ RBV. This may gation for a more qualitative attention to
be due to a range of factors. First, as noted by detail’, and they conclude that the best option
Newbert (2007), it is hardly surprising that may be to use a plurality of methods.
there is little empirical work, as the theoretical Qualitative, smaller sample studies are likely
work did not start until Teece et al. (1997). to be more appropriate for understanding the
Traditionally, research starts with first subtlety of resource creation and regeneration
developing the theory, then developing some processes. To understand fully firm-specific
hypotheses or propositions; finally, those resources, their context and how they were
are empirically tested before managerial created or renewed in practice requires fine-
prescriptions are developed. Secondly, there grained investigations and to obtain rich and
may also be a lack of evidence, because these contextualized data qualitative fieldwork
capabilities have been poorly specified, and (Godfrey and Hill 1995; Rouse and Daellenbach
hence researchers may not know what to look 1999). These studies, however, are typically
for. Thirdly, there may be little empirical time consuming and demanding in terms of
research, because it is a concept ‘which has funding, access to firms and analysis. Danneels’
thus far proven largely resistant to observation (2008, 536) comment that ‘notwithstanding its
and measurement’ (Kraatz and Zajac 2001, current popularity, the notion of dynamic
653). Quantitative research studies easily capabilities is abstract and intractable’ may
outnumber qualitative studies in the strategic remain true if we are unable to increase the
management field. While our review of number of qualitative field investigations.
examples is far from being exhaustive, it is
interesting to note that, with the exception of
Dynamic Capabilities and Value Creation
Danneels (2002), the examples put forward
are either conceptual ideas or derived from
Dynamic Capabilities and Competitive
secondary data and are essentially results of
Advantage
quantitative studies. They also by and large
describe broad organizational processes; The literature is divided about the links
they do not delve into the detailed, micro between dynamic capabilities and competitive

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What are dynamic capabilities?

advantage (Cepeda and Vera 2007). Some they can lead to sustainable competitive
works and notably Teece et al. (1997) make advantage if the resulting resource base is not
an explicit link between dynamic capability imitated for a long time and the rents are
and advantage and, following Teece et al.’s sustained. Second, they can lead to temporary
(1997) lead, Griffith and Harvey (2006, 597) advantage. Rindova and Kotha (2001, 1275)
argue that ‘a global dynamic capability is the contend that in ‘hypercompetitive environments,
creation of difficult-to-imitate combinations competitive advantage is transient rather than
of resources [...] that can provide a firm com- sustainable’, competitive advantage can only
petitive advantage’ and Lee et al. (2002, 734) be enjoyed for a short period of time. Third,
suggest that ‘dynamic capabilities are con- they may only give competitive parity if their
ceived as a source of sustainable advantage in effect on the resource base simply allows the
Shumpeterian regimes of rapid change’. firm to operate in the industry rather than to
While many similar definitions are used in the outperform rival firms. Finally, the deploy-
literature, the problem is that these definitions ment of dynamic capabilities may lead to failure
are often tautological. As noted by Cepeda and if the resulting resource stock is irrelevant to
Vera (2007, 427), using a similar argument to the market.
Priem and Butler’s (2001), ‘if the firm has a While Helfat et al. (2007) disconnect
dynamic capability, it must perform well, dynamic capabilities from advantage, they
and if the firm is performing well, it should suggest that the performance of dynamic
have a dynamic capability’. capabilities should be evaluated, and they
Others have also linked dynamic capabilities propose two measures to do so. Those per-
to competitive advantage but have asserted formance yardsticks are evolutionary fitness,
that this link was indirect. For instance Zott which ‘refers to how well the capability enables
(2003, 98) argues that ‘dynamic capabilities the firm to make a living by creating, extend-
are indirectly linked with firm performance by ing, or modifying its resource base’ (1997, 7),
aiming at changing a firm’s bundle of resources, and technical fitness, which is about the
operational routines, and competencies, which quality dimension of capability performance.
in turn affect economic performance’. Similarly, It captures ‘how effectively a capability
Bowman and Ambrosini (2003), following performs its intended function’ (1997, 7). They
the RBV, suggest that the VRIN resource base also add that technical fitness together with
is directly linked to rents, but as dynamic market demand and competition influence
capabilities are one step removed from rent evolutionary fitness, thus technical fitness
generation, their effect is indirect. does not automatically lead to evolutionary
Finally, Helfat et al. (2007) have decoupled fitness (hence the need to decouple dynamic
the notion of dynamic capabilities and per- capabilities and competitive advantage). They
formance and argue that ‘dynamic capabilities are thus invoking the common managerial
do not necessarily lead to competitive advan- distinction between ‘doing the right things’
tage’ (2007, 140). They explain that, while the (evolutionary fitness) and ‘doing things right’
dynamic capabilities may change the resource (technical fitness).
base, this renewal may not be necessarily Further, if there is not a direct link between
valuable, it may not create any VRIN resources, dynamic capabilities and competitive advant-
i.e. the new set may either only give com- age, it can be suggested that dynamic
petitive parity or it may be irrelevant to the capabilities do not have to be firm specific.
market. Thus the effect of dynamic capabilities Eisenhardt and Martin (2000, 1106) explain
on advantage and performance may be that the ‘functionality of dynamic capabilities
negative. From this, we can therefore deduce can be duplicated across firms, their value for
that four different outcomes may result from competitive advantage lies in the resource
the deployment of dynamic capabilities. First, configurations that they create, not in the

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[dynamic] capabilities themselves’ and ‘while the brand portfolio and to leverage their brand
dynamic capabilities are certainly idiosyncratic development capabilities. Hence, because of
in their details, the equally striking observ- their misperception of the competitive land-
ation is that specific dynamic capabilities scape, they would have deployed dynamic
also exhibit common features’ (2000, 1108). capabilities that do not enhance or maintain
They conclude that dynamic capabilities are performance. The firm will then experience
equifinal, substitutable and fungible: many both the costs of the dynamic capabilities as
firms will have similar dynamic capabilities. well as the negative consequences of their
Smart et al. (2007) argued that there was some deployment (Zahra et al. 2006). This leads us
evidence of network level dynamic capabili- back to our discussion on competitive advan-
ties in the biotech industry and Lampel and tage and the point that, although dynamic
Shamsie (2003) demonstrated that, at least capabilities ‘are developed in order to realize
in the Hollywood movie industry, there was strategic advantages, their development does
indeed some evidence of industry dynamic not ensure organizational success’ (Zahra et al.
capabilities, i.e. dynamic capabilities that are 2006, 926). This also illustrates that we need
similar across firms. to understand what triggers the deployment of
dynamic capabilities. We turn to this issue next.
The Cost of Dynamic Capabilities
Internal and External Enablers and
Dynamic capabilities are directed at the crea-
Inhibitors of Dynamic Capabilities
tion of future resources, which means that
they are typically vulnerable to short-term In their original work, Teece et al. (1997)
pressures to trim costs, because whether their explained that dynamic capabilities are pro-
impact was valuable can only be assessed ex cesses shaped by positions and paths. We have
post. Zollo and Winter (2002) and Winter described the processes earlier. They are the
(2003) caution that the maintenance of mechanisms by which the dynamic capabilities
dynamic capabilities is expensive, and that an are put in use (Helfat et al. with Maritan 2007).
ad hoc approach may be less costly: ‘dynamic Those processes include co-ordination and
capabilities typically involve long-term integration, learning and reconfiguration.
commitments to specialized resources ... by Positions and paths are the internal and
contrast, the costs of ad-hoc problem solving external forces enabling and constraining
largely disappear if there is no problem to dynamic capabilities. ‘Positions’ are twofold.
solve.’ (Winter 2003, 993). Lavie (2006) and The internal position relates to the firm’s assets
Pablo et al. (2007) also address the cost of i.e. its stock of technological, complementary,
dynamic capabilities by suggesting that financial, reputational, and structural assets.
dynamic capabilities involve substantial The external position refers to the firm vis-à-
cognitive, managerial and operational costs and vis its institutional environment and its markets.
that deploying dynamic capabilities requires Teece et al. (1997) explain that the firm’s
high levels of time and energy from committed position will have a bearing on the firm’s stra-
managers. Further, if managers misperceive tegic posture and how competitive advantage
the situation of the firm, they may trigger in- could be gained.
appropriate dynamic capabilities. For example, ‘Paths’ are about history and acknowledg-
they may decide to address a change in the ing that history matters, that ‘bygones are rarely
market by reconfiguring and recombining some bygones’ (Teece et al. 1997, 522) and that the
resources, e.g. consolidating manufacturing, firm’s past and present guide and constrain
eliminating a large number of smaller brands its future. We now review this range of internal
from the portfolio. However, it could be that and external factors that trigger dynamic
the appropriate response would be to sustain capabilities.

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What are dynamic capabilities?

(2003) also add that exogenous factors affect


External Factors
each firm differently, as they are moderated by
The majority of the work on dynamic capa- managerial perceptions.
bilities and the original work of Teece et al. Finally, it is worth re-emphasizing that
(1997) assert that dynamic capabilities were ‘history matters’ for dynamic capabilities and
necessary to deal with rapidly changing has a critical influence. Adding to the strength
environments. However, Eisenhardt and Martin of the theoretical argument, Madhoc and
(2000) argued that they could also be used in Osegowitsch (2000) have shown empirically
moderately changing environments. They pro- in their study of the international biotech-
posed that, in such environments, capabilities nology industry that path dependence was
‘are detailed, analytic, stable processes with an important phenomenon in the dynamic
predictable outcomes’ (2000, 1105), whereas capability perspective. Their study reveals that
in high-velocity environments ‘they are simple, the country of origin of companies is a factor
highly experiential and fragile processes with that shapes firms’ history, their paths and
unpredictable outcomes’ (2000, 1105). This positions and, as a result, impact on the
means dynamic capabilities can vary with levels dynamic capabilities they apply. They explain
of dynamism in the external environment. that the firms’ country of origin shapes ‘firms’
This has led Aragon-Correa and Sharma (2003) experiences, and consequently the knowledge
to argue that we should work towards a con- and capabilities they acquire’ (2000, 326).
tingency perspective on dynamic capabilities They illustrate this by explaining how the
and recognize that environmental features emergence of the US biotech industry can be
such as uncertainty, complexity and muni- explained by strong links between universities
ficence influence the deployment of dynamic and industries, entrepreneurship, availability
capabilities. of risk capital and governmental support, con-
If we acknowledge that dynamic capabilities textual factors that were not present to the
can operate in relatively stable environments, same extent in other countries.
some activities that are directed at the All this raises an interesting question about
incremental development or enhancement of the nature or form of dynamic capabilities.
existing resources could be considered dynamic Can a dynamic capability lie dormant until it
capabilities. For instance, we could envisage a is required? If it can, then there may be some
situation where a firm embarks on a series of effect on the performance of the dynamic
advertising campaigns to develop an existing capability if it has been unused for a period of
brand. Owing to the perceived stability in this time; or if the dynamic capability can only
firm’s environment, there is a strong belief, truly exists ‘in action’, then we should expect
based on past experience, that advertising will the organization to be in a continual state of
have a positive and predictable impact on the change or ‘becoming’. Maybe some dynamic
brand. Similarly, firms that invest in R&D do capabilities can be ‘stored’, e.g. the ability to
so in the expectation that resources advan- reconfigure, whereas others must continually
tages in the form of superior product designs be performed, e.g. R&D. This also suggests
or productive processes will result. If these that, although a dynamic capability could exist
‘work’, the outcome is a change in the resource in a stored or potential state, its effectiveness
base, and we can also see how these dynamic may degrade if the time lags between its
capabilities can be seen as being stable and deployments mean that the firm context is so
repeated performances. altered that what was effective in the past is
Winter (2003) also contends that the pace less effective in the present, even though the
of change in an industry acts as a contingency dynamic capability itself might be unchanged.
factor in the decision to develop and deploy Repeated past performance of a dynamic
dynamic capabilities. Aragon-Correa and Sharma capability should not only improve its

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March 2009

effectiveness through learning, it should allow state uncertainty occurs when managers
for it to adapt incrementally to the changing perceive their general business environment or
internal and external context of the firm. one of its components to be unpredictable;
organizational effect uncertainty occurs when
managers have difficulty understanding or
Internal Factors
predicting the impact of changes in the
Managers. Many scholars (e.g. Adner and general business environment on their organi-
Helfat 2003; Eisenhardt and Martin 2000; zations; and decision response uncertainty
Helfat et al. 2007; Tripsas and Gavetti 2000) occurs when managers perceive an inability
highlight the key role managers play in their or risk in predicting the consequences of
firm’s ability to adapt to new circumstances. individual decisions’. As far as complexity is
They suggest that senior managers are critical concerned, they explain that ‘the greater the
determinants in the deployment of different number of factors in the general business
forms of dynamic capability. To quote Teece environment a manager perceives she or he
(2007, 1346) ‘dynamic capabilities reside in must deal with, and the greater the differences
large measure with the enterprise’s top manage- among those factors, the more complex the
ment team’ but, because of path dependency business environment’ (Aragon-Correa and
these dynamic capabilities ‘are impacted by Sharma 2003, 79). Depending on how man-
the organizational processes, systems, and agers perceive these uncertainties in their
structures that the enterprise has created to environments, they are more or less likely to
manage its business in the past’. deploy dynamic capabilities. Aragon-Correa
Harreld et al. (2007) suggest that one of and Sharma (2003) suggest that firms with
the core aspects of the managerial role is similar characteristics will deploy different
to develop the firm’s dynamic capabilities. dynamic capabilities because of their managers’
They argue that managers need to be able to perceptions. For instance, managers who
accomplish two tasks: ‘first, they must be able perceive the environment to be complex may
to accurately sense changes in their com- find it difficult to know which dynamic
petitive environment, including potential capability to use and may be unwilling to deploy
shifts in technology, competition, customers, any. In other words, they suggest that dynamic
and regulation’ (2007, 24) and ‘second, they capabilities are contingent on both environment
must be able to act on these opportunities and dynamism and on managers’ interpretations
threats; to be able to seize them by reconfigur- of their business environment. This implies
ing both tangible and intangible assets to meet that the key issue here is not just the role of
new challenges’ (2007, 25). Their capability managers in the deployment of dynamic
to do so depends on their motivation, skills capabilities. It is their judgement about what
and experiences (Zahra et al. 2006). dynamic capabilities to deploy, and how and
This emphasis on the role of managers also where to deploy, which is critical to the ultimate
means that what managers perceive their successful performance of dynamic capabilities.
environment to be like (Adner and Helfat To reinforce this, we can note that Moliterno
2003) and their acumen (Conner 2007) are and Wiersema (2007, 1081) also assert that
critical factors in understanding why and how managers need to ‘take as a given their
dynamic capabilities are deployed. In other bounded rationality, and can fully expect that
words, how managers interpret environmental their history, their expectations, and the
issues, whether they perceive uncertainty and probabilistic judgments that they make when
complexity, will affect their decisions and scanning the organizational context will have
actions (Aragon-Correa and Sharma 2003). an impact on the way they manage the firm’s
Aragon-Correa and Sharma (2003, 77) explain portfolio of resources’. Tripsas and Gavetti
three forms of uncertainty: ‘environmental (2000) illustrated the role of managerial

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What are dynamic capabilities?

cognition in dynamic capabilities with their activities’ (2002, 344). It is interesting to note
exposition of how Polaroid’s managers coped that this study is one of the very few to focus
with the arrival of digital imaging, and how on the creation of dynamic capabilities; as we
managers relied on cognitive simplification have illustrated, most focus on what dynamic
and past experience to process information. In capabilities are or on the role of managers in
their empirical study, Moliterno and Wiersema their deployment.
(2007) put forward that discrepancies between Building on Teece et al.’s (1997) principle
performance aspirations and perceived per- that the past and present influence and con-
formance attainment also triggered dynamic strain the future, Lavie (2006) contends that
capabilities. So, internal pressure to change the existing resources of a firm, and how com-
or desire to change due to managers’ dis- plex, causally ambiguous, embedded and
satisfaction with current returns seems to matter interdependent they are, will influence the
as much as any other factors (Ambrosini et al. types of dynamic capabilities that can be
forthcoming). Managerial dispositions with deployed and their effectiveness. All this
respect to the deployment of dynamic capa- suggests that, in most cases, both the creation
bilities are also influenced by the past and, of dynamic capabilities, as they are deployed
more critically, how past experience will have through learning and repetition (Zollo and
shaped managers’ perceptions. The managerial Winter 2002), and their usage, as they trans-
cognition field has developed rich insights form VRIN resources (Bowman and Ambrosini
into how managers’ cognitive limitations impact 2003), are likely to be path dependent.
their ability to sense and interpret the environ-
ment (Easterby-Smith et al. 2000; Ford 1985); Other factors. There are other internal factors
and, as seen earlier, misinterpretation will that have been argued to impact upon the use
negatively affect the decision to deploy dynamic of dynamic capabilities. Those include social
capabilities. This reinforces the previous capital, leadership and trust. Blyler and Coff
argument that both the actual environment and (2003, 678) argue that ‘social capital is essential
managers’ perception matter when trying to for a dynamic capability in terms of facilitat-
understand whether and how dynamic capa- ing the acquisition, integration, and release of
bilities are deployed. resources’. They maintain that social capital
and notably individuals’ valuable internal
Positions and paths. Positions and paths as and external social ties allow for information
noted relate to both external and internal sharing, innovation and novel ways of thinking
factors. As far as internal factors are concerned which in turn helps managers understand
two aspects are widely argued to play critical resource acquisition, integration and release.
roles in the effective deployment of dynamic Closely related to the role of managers and
capabilities: learning and the existing set of their perceptions, in his study of NCR, Rosen-
resources. Eisenhardt and Martin (2000) bloom (2000) demonstrated that leadership,
explain that path-dependent learning mecha- the ability to make and break commitments,
nisms shape the creation and development of to take risk and to create an organizational
dynamic capabilities. They specifically report learning culture were enablers of dynamic
on the importance of practice and experience capabilities. Salvato (2003), in his study of
in the evolution of dynamic capabilities. Zollo Modafil and Alessi, also concluded that lead-
and Winter (2002) add that a ‘knowledge ership played a critical role in the evolution of
evolution cycle’ enables firms to change the firms and their dynamic capabilities. Building
way they do things. They propose that ‘dynamic on these two studies, Pablo et al. (2007) offer
capabilities emerge from the co-evolution of some evidence that, in addition to leadership,
tacit experience accumulation processes with trust is a dynamic capability enabler, and,
explicit knowledge articulation and codification specifically, they were both critical agents of

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March 2009

Figure 1. Dynamic capabilities.

leverage. They contend that leadership and It is possible, then, that resource-based advan-
trust are essential in creating an organizational tages might be short-lived, owing to changes
climate conducive to learning, to the use of in customer and/or competitor behaviour.
dynamic capabilities and to resource creation The RBV is an explanation of why economic
in general. profits might accrue to a firm in equilibrium.
If we accept that equilibrium conditions
might only obtain for short periods of time, it
Discussion and Synthesis
is possible to consider a firm experiencing
In Figure 1 we draw together our review of sustained advantage in dynamic environ-
the dynamic capabilities literature. The centre ments, but not from a static resource base.
of the figure links the various elements in Rather the dynamic capabilities enable the firm
the firm value creation process. Dynamic continually to refresh the resource stock so
capabilities directly impact the resource base that the firm can continue to ‘hit a moving target’.
of the firm, which in turn is the source of the In this way, advantage is sustained through
firm’s competitive advantage. The literature the achievement of a continuous sequence
identifies some of the precursors to the forma- of temporary, short-lived advantages. It can
tion of dynamic capabilities which we have be suggested that, owing to time lags and
labelled DC creation processes. This is to uncertainty, the deployment of dynamic
acknowledge that dynamic capabilities do capabilities might not actually lead to the
not appear as a fully formed capability; they creation of new resource-based advantages
are typically the outcome of experience and (Danneels 2008). Thus the ‘outcomes’ include
learning within the organization. situations of competitive parity and even
Dynamic capabilities impact firm value failure. Moreover, the maintenance of dynamic
creation via their impact on the resource base. capabilities can involve the firm in incurring
These impacts can result in competitive advan- considerable expenditure, e.g. employing post-
tages which may be temporary or sustained, acquisition integration specialists, R&D costs,
depending on the dynamism in the environment. training, etc. In addition, the opportunity costs

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What are dynamic capabilities?

of ‘regular’ staff who are diverted and dis- the problem of identification. Even where we
tracted from their normal work in times of might expect the deployment of dynamic
organizational change should be factored in to capabilities to have a fairly immediate impact,
any evaluation of the contribution of dynamic the complexity and uncertainty of the internal
capabilities to the firm’s performance. So and external environments would make it
even where we might be able to attribute the difficult clearly to associate the change in
creation of new resource-based advantage to resource stock to specific actions and processes.
specific dynamic capabilities, any ensuing Moreover, to date we have little theoretical
rents must be considered alongside the costs or empirical evidence on which to base any
of maintaining the capabilities (Winter 2003). suggestions as to how dynamic capabilities
The deployment and performance of can be deliberately built. There is a view that
dynamic capabilities is moderated by a variety these dynamic capabilities might be com-
of internal and external variables, as depicted monly found within an industry, and that they
in Figure 1. The internal ‘paths and positions’ may not be differentiated across a collection
that have a moderating effect include manage- of firms. This would imply that these dynamic
rial behaviours and perceptions, and the pre- capabilities might be relatively easy to build.
sence of complementary assets and resources. However, and invoking an RBV perspective
These internal paths and positions influence on uniqueness, we would argue that dynamic
the deployment of dynamic capabilities. The capabilities are only likely to be similar across
external environment exerts a moderating firms if we adopt a high-level, abstracted
influence, particularly on the linkages between conception of them. Feldman and Pentland
the deployment of dynamic capabilities and (2003) distinguish between ostensive and
competitive advantage. performative aspects of routines. The ostensive
Underpinning the figure is ‘time’, which aspect of the routine is the structure or
works from left to right. This is an acknow- abstract understanding of the routine, and the
ledgement that the development, deployment performative aspect is the actual performance
and outcomes of dynamic capabilities unfold of the routine (Feldman and Pentland 2003).
over time, and the time lags between action If dynamic capabilities are indeed repeated
(deployment) and outcome clearly introduce performances, they are akin to high-level
causal ambiguity into the managerial decision organizational routines (Collis 1994; Zott 2003).
processes. Ambiguity is caused internally The ostensive routine, i.e. the abstract descrip-
where there is no clear understanding of the tion of the dynamic capability, might be very
links between dynamic capabilities and actual similar across competing firms, e.g. ‘we all do
resource creation, and these uncertainties are R&D’. However, we should expect that the
exacerbated where there is a long lead-time performative aspect of the routine, the dynamic
between decisions to change the resource capability in practice, would display subtle
stock and the resultant impacts on performance. but important differences between firms. In
To avoid the problems of tautology men- addition, even where the performative capability
tioned earlier, for dynamic capabilities to be a was identical across firms, the supporting and
useful construct it must be feasible to identify complementary processes and assets would be
discrete processes inside the firm that can be most likely to be differentiated, thus the effect
unambiguously causally linked to resource of the common capability would be variable.
creation. However, as Figure 1 illustrates, there If we consider the managerial utility of the
is ‘many a slip twixt cup and lip’ in the construct, we can see some of the challenges
deployment of dynamic capabilities. Long facing those seeking to assist and advise
time lags between the deliberate decision to executives in the strategic management of their
deploy dynamic capabilities and the subsequent firms. Time lags, complexity and uncertainty
resource stock outcomes clearly exacerbate would suggest we should be cautious in making

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March 2009

any strong assertions about the links between (1) how dynamic capabilities are created
action and outcomes. So, informed by the (2) what is the full range of dynamic capa-
dynamic capabilities perspective, what advice bilities which exist in practice rather than
would we give to managers? Would we suggest theory
that all firms facing a dynamic environment (3) how these dynamic capabilities operate
need to have dynamic capabilities? If so, can singly or in combination
we offer any advice about which dynamic (4) which dynamic capabilities might be more
capabilities should be developed? Is it possible effective in what kind of firm situations
to develop a contingency or diagnostic approach (5) the extent to which newly created resources
that would have utility, e.g. ‘if the environment can be attributed to specific dynamic capa-
looks like this, you need dynamic capabilities bilities, to luck, exogenous changes, etc.
that look like that’. And if this were possible,
what would the contingency variables be? Answers to these questions would go a long
Dynamism in the environment can mean way towards establishing dynamic capabilities
rapid but predictable change, or it could mean as a theoretically well-founded construct and
uncertainty (Aragon-Correa and Sharma 2003). one that is managerially relevant. If we under-
This distinction is critical in the development stand how, in practice, dynamic capabilities
of any prescriptive approach. Rapid but pre- are created, this would allow us to start develop-
dictable change can be addressed by well- ing guidance for managers about how they
understood change processes that are likely can deliberately develop dynamic capabilities.
to have been developed deliberately through It would also allow us to understand better
time, and where the links between action how other factors can create new resources
and outcomes are fairly clear, informed by and hence provide some evidence to help
reflections on repeated applications of these managers find the right solutions for their firms
processes in the past. These change processes when in need of resource renewal. Answering
could indeed be stable features of the organi- these questions would also facilitate our under-
zation, and they may well appear to be similar standing of how contingent on the perceived
across firms in the same industry, as argued by and actual environment the effective deploy-
Eisenhardt and Martin (2000). Environmental ment of certain types of dynamic capabilities
uncertainty presents quite different challenges. is and, similarly, it would allow the design of
Options for executives would range from managerial relevant prescriptions.
deciding on one course of action and sticking
to it, to building a high degree of adaptive
Conclusion and Further Research
capability (Wang and Ahmed 2007). Clearly,
there are different risks with both of these. ‘The theoretical and practical importance of
The first option runs the risk of picking the developing and applying dynamic capabilities
wrong course, the second may be inordinately to sustain a firm’s competitive advantage in
costly if the firm is facing competitors who complex and volatile external environments
have chosen a particular path and who have not has catapulted this issue to the forefront of the
incurred the costs of building and maintaining research agendas of many scholars’ (Zahra
capacity to adapt and flex the organization. et al. 2006, 917). So, the dynamic capability
Figure 1 illustrates the challenges facing approach is receiving more and more attention,
those wishing to advise and influence execu- and it focuses attention on the firm’s ability to
tives. Each arrow horizontally linking the renew its resources in line with changes in its
stages of resource creation is moderated by environment. This approach is seen to be an
internal and external paths and positions. As offshoot of the RBV (Cavusgil et al. 2007; Teece
mentioned in the text, as things stand we are et al. 1990) as it provides some explanation as
unclear about: to how the current stock of VRIN resources,

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What are dynamic capabilities?

upon which the RBV has focused, can be et al. 2007; Johnson et al. 2003). The strategy-
regenerated. The turbulent and changing as-practice perspective is concerned with what
nature of the environment suggests that people do. It is interested in examining how
resources cannot remain static and still be val- and why some concrete activities could be
uable. They must be continually evolving and linked to strategic outcomes. By taking such a
developing, otherwise firms may only be able micro approach, one might be able to obtain
to be competitive in the short term. To have some concrete evidence of what dynamic
a persistent competitive advantage, firms capabilities look like in organizations, how
must continue to invest in and upgrade their they are deployed, and how context may
resources to create new strategic growth impact upon them. So by looking at the detail
alternatives. They must possess some dynamic of how dynamic capabilities are deployed,
capabilities. These capabilities are organiza- we should be able to understand better the
tional processes that alter the resource stock dynamic capabilities in practice and whether
by creating, integrating, recombining and and how they might differ across firms, which
releasing resources (Eisenhardt and Martin could form the basis for developing managerial
2000; Teece et al. 1997). These dynamic capa- prescriptions.
bilities are shaped by enabling and inhibiting Much more is needed before we can have
variables within and outside the firm, including a full understanding of what dynamic capa-
the perceptions and motivations of managers. bilities are, how they work and whether there
In this paper, we have reviewed and synthe- are, for instance, patterns across industries or
sized the current literature. This has allowed size of firms or age of firms. Thus, there may
us to present a clear view of the scope of the be opportunities to develop a contingency
concept, what the antecedents of dynamic approach to dynamic capabilities.
capabilities are, and how the link to com- The dynamic capabilities field has advanced
petitive advantage should be considered. We considerably in the decade since Teece et al.’s
have also discussed the inconsistencies in the (1997) original contribution. We believe the
literature and raised questions about the utility priorities for the future would be to clarify
of the concept. some of the concepts that seem to be open to
There are few empirical studies in the differing interpretations, to embark on appro-
dynamic capabilities field (Pablo et al. 2007). priate empirical research that would enable us
One of the difficulties could come from the to test as mentioned above, for example, how
seeming dominance of quantitative studies. generic or context specific are these capabilities,
Studies might infer the presence of dynamic and finally, we should encourage scholars to
capabilities by examining firm performance look to integrate the dynamic capabilities
outcomes. However, this approach compounds perspective into other complementary fields
the problem of tautology in the literature. of enquiry, e.g. innovation, knowledge manage-
What we need are fine-grained case studies of ment, organizational change and development
firms who have sustained advantage over and organizational learning. If the concept of
time in dynamic environments. If we could dynamic capabilities is to be useful for strategic
accumulate enough case-based data, it might management as a field of study and for practi-
be possible to identify the more common tioners, it needs to be fully researched, and we
dynamic capabilities, and generally to explore will need to be able to answer positively the
the model in Figure 1. We should also add that questions Collis was raising in 1994: ‘Where
field research would also allow researchers to does this leave organizational capabilities?
address the micro-process question of how And how valuable are they as sources of
and why managers use dynamic capabilities sustainable competitive advantage?’ (Collis 1994,
(Pablo et al. 2007) and, by doing so, we could 150). ‘It depends’ was his answer then. Do we
employ a strategy-as-practice lens (Jarzabkowski know much more now?

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March 2009

Cavusgil, E., Seggie, S.H. and Talay, M.B. (2007).


Note Dynamic capabilities view: foundations and
1 Address for correspondence: Véronique Ambrosini, research agenda. Journal of Marketing Theory and
Cardiff Business School, Cardiff University, Practice, 15, 159 –166.
Cardiff, CF10 3EU. Tel.: +44 (0)29 20876013; Cepeda, G. and Vera, D. (2007). Dynamic capabilities
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