Post-Graduate Programme in Software Enterprise Management

2000-2003
Learning Needs

Serial Learning Needs Respondent Number Frequency

Number
1 4,5,6,8,11,15,17,20,21,22,23,24, 26
Business Management Skills 27,28,30,31,34,35,41,42,44,48,51,
59,60,61
 Understanding about 1,11,25,29,52,60 6
International business.
 Knowledge of business 9,14,16 3
management skill to use
them in real life situation
 To know the market properly 13,28,35 3
and according to that I
should take decision
 Understanding people and 34 1
requirements for correct
business decisions.
 Want to learn managerial
skill with logical and 47,50,52,54,57 5
scientific thinking
Want to do a lot of value
addition to sustain and generate 47,53 2
business for the company.
2 Knowledge of Finance and
Marketing Skills
Knowledge of finance and 1,4,8,10,11,16,18,20,21,26,27,30, 25
marketing 31,32,35,36,38,40,41,44,46,55,57,
58,60
3 Customer management skills
 How to deal with the 2,11,49,50,53 5
customers and negotiate
with them
 To keep better contact with 3 1
the customers and get more
and more projects
 How to understand the
customers and the market 31,36,37,51 4
needs.
 How to deal with the
customers of different 41 1
cultural background
4 Team management skills
 How to build a good team 2,16,21,36,40,45,46,50,56 9
and how to manage it
  To train myself and my team 12 1
members
 How to handle and motivate 18,38,41,55 4
the team members
 How to understand the
hopes and aspiration of the 42,46 2
team members
 How to make my team
members and myself for the 48,54 2
optimum use of available
resources
 How to assess the
capabilities of the team 50,56 2
members and myself
 How to deal with the cross
cultural team members 61 1
5 Planning Skills 37 1
 Learning needs for future 1,2,31,36,36,49 6
planning
 Career planning skill 12 1
 Strategy and execution of 21,30,31,36,54,55,60 7
plans in an effective way
6 Time Management Skills
Knowledge of how to manage 2,3,12,23,26,27,32,34,37,39,49,54 13
time effectively. , 59
7 Interpersonal skills and 1,5,8,14,17,19,20,26,27,31,34,37, 20
communication skills 38,44,45,51,53,56,58,61

 People management-being 2,3,4,10,11,12,13,16,17,23,25,27, 23

able to understand others 29,37,41,43,44,45,49,55,56,58,61
 Convincing upper
management 2,5 2
 How to deal with the people
who are more experienced
and more qualified than me 7 1
 How to communicate and
present my views without 8,21,32,39 4
hurting anybody and
according to the needs of the 45,46,50,54 4
people.
 Want to be more confident
to deal with bigger 51,52 2
challenges
8 Project management skill 10,11,12,29,41,43,58,59 8

 Effective project planning 13,18,25,30,31,42,53 7

and management
 Want to know the work 3 1
break down skill
  How to manage a large and 7 1
complex projects
 How to gain knowledge
about the financial aspects 31,49,61 3
related to the project
9 Process Management
 Knowledge regarding 4,41,59,60 4
process management
 Knowledge Management 37,55,59 3
skills

10 Organisational Knowledge
 To know more about the
software industry and factors 26,27,29,30,31,37,38,51 8
influencing it and
understanding its dynamics
 How to help my organisation
to improve at its best 3,10,28,36 4
 Continuous learning for
organisation.
 How to help my organisation 5,42 2
to get more resources for
best quality product
 How to deal with each and 7 1
every situation of the
organisation
 How to balance between the
varying needs of markets, 13 1
organisations and myself
40 1
 Understanding
organisational models and
structure to handle a start up
42,43,51 3
company
 I want to learn how to get
more involved with the
organisation and its rule and
53 1
regulations
 Balancing between personal
and organisational aspiration
13,29,46 3
11 HR Management Skills
 Knowledge regarding 5,8,10,18,20,32,41 7
Human Resource
Management
 How to retain people in the 37 1
organisation
 Leadership skills 18,21,36,57 4
 Mentoring and performance 41 1
 appraisals
12 New Knowledge
 Keeping uptodate 3,14,21,25,41,46 6
knowledge of technology
 Evaluation, selection and 5 1
implementation of
Information technology
 Learning required for 15 1
contributing towards the
betterment of the society
 Wish to learn problem
solving skills 1 1
 Learning of e-commerce 22 1
 I want to learn the process of
learning itself to keep 32,37,40,54 4
myself updated
 Want to get training to
54,57 2
develop as a capable person
in this competitive world
 Learning needs for critical
1,8,20,23,24,29,34,48 8
and strategic decision-
making process
 Wish to get knowledge how 1,10,26,30,33,36,38,41,44,49,50, 11
to adopt to the changing 57 1
world
 To develop assertiveness 19 1
 I want to learn from other’s
experience to know various 24 1
perspectives of problems
and challenges
 Wish to acquire knowledge 43 1
of personnel management
 Want to learn new ways of
utilising my potentialities 52,55 2
and how to be recognised for
my talent within the
organisation
13 How to deal with the stressful 11,25,37,52,57 5
situation
14 Risk management 59 1