Republic of the Philippines

Taguig City University

GRADUATE SCHOOL
MASTER IN BUSINESS ADMINISTRATION
Gen. Santos Ave., Central Bicutan, Taguig City

Course Syllabus
MBA 206
ORGANIZATIONAL BEHAVIOR AND MANAGEMENT PROCESSES
3 Units
2 Semester, A.Y. 2018-2019
nd

CLASS SCHEDULE: Sunday, 7:30-10:30 a.m., Room 205

PROFESSOR: Prof. Marlon B. Raquel, MBA, LPT

Assistant Professor III

EMAIL ADDRESS: tfvcdbaa@gmail.com

REFERENCE BOOK: Robbins, Stephen P. and Judge, Timothy A. (2017). Organizational

Behavior (17th Edition). Pearson/Prentice Hall: New Jersey

CLASS WEBSITE: http://www.tcumba.weebly.com

TCU VISION:
An eminent center of excellent higher education towards social advancement

TCU MISSION:
To nurture a vibrant culture of academic wellness responsive to the challenges of technology and the global
community

TCU PHILOSOPHY:
Social transformation for a caring community and an ecologically balanced country

MBA PROGRAM MISSION:

The University shall take care in providing the nucleus of business management that will prepare the
students in creating new venture in planning business jobs of productive capacity through innovation.

MBA PROGRAM GOAL:

Prepare the students in the art of business administration as future business and entrepreneurial managers

MBA PROGRAM OBJECTIVE:

Provide sufficient knowledge and skills that would enhance the formulation of viable business plan which
will serve as document that will help the entrepreneur finance a business

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COURSE DESCRIPTION:

This course concerns the study of organizational behavior and its applications to management processes
especially its implications in human resource management. Topics include the nature of organizational
behavior, diversity on organizations, attitudes and job satisfaction, emotions and moods, personality and
values, perception and individual decision making, motivation concepts and their applications, foundations
of group behavior, understanding work teams, leadership, power and politics, communication, conflict and
negotiation, organization structure, human resource policies and practices, organizational change and stress
management. Employees’ behaviors are viewed as integral part of organizations and thus, by examining
organizational behavior, improvement on the effectiveness of the organization and its employees’ lives are
analyzed.

LEARNING OBJECTIVES:

This course introduces organizational behavior theories that will allow students to analyze and apply
theories to the organizational system specifically to managing personnel.

At the end of the semester, the student will be able to:

1. Demonstrate the ability to analyze and evaluate different leadership and management development
theories.
2. Understand how individual characteristics such as personality, attitudes, moods, values and emotions
affect organizations.

3. Explain different motivation theories and how these theories are applied in real situations in the
business field.

4. Provide ability to analyze and integrate the power of teamwork and communication to human resource
management.

5. Discuss the main concepts of negotiation and their applications to conflict resolution.

6. Understand organizational structure, design, culture and change and stress management.

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COURSE OUTLINE:

TENTATIVE DATE TOPIC REPORTERS

JANUARY 20, 2019 Introduction

Discussion of Syllabus
JANUARY 27, 2019 What is Organizational Behavior?
 The Importance of Interpersonal Skills
 What Managers Do
 Enter Organizational Behavior
 Complementing Intuition with
Systematic Study
 Disciplines that Contribute to the OB
Field
 There Are Few Absolutes in OB
 Coming Attractions: Developing an OB
Model
 Global Implications
FEBRUARY 3, 2019 Diversity in Organizations
 Diversity
 Biographical Characteristics
 Ability
 Implementing Diversity Management
Strategies
 Global Implications
FEBRUARY 10, 2019 Attitudes and Job Satisfaction
 Attitudes
 Job Satisfaction
 Global Implications
FEBRUARY 17, 2019 Emotions and Moods
 What Are Emotions and Moods?
 Emotional Labor
 Affective Events Theory
 Emotional Intelligence
 OB Application of Emotions and Moods
 Global Issues

Personality and Values

 Personality
 Values
 Linking and Individual’s Personality and
Values to the Workplace

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  Global Implications
FEBRUARY 24, 2019 Perception and Individual Decision
Making
 What is Perception?
 Person Perception: Making Judgments
about Others
 The Link between Perception and
Individual Decision Making
 Decision Making in Organizations
 Influences on Decision Making: Individual
Differences and Organizational
Constraints
 What about Ethics in Decision Making?
 Global Implications
MARCH 3, 2019 Motivation Concepts
 Defining Motivation
 Early Theories of Motivation
 Contemporary Theories of Motivation
 Integrating Theories of Motivation
 Global Implications

Motivation: From Concepts to

Applications
 Motivating by Job Design: The Job
Characteristics Model
 Employee Involvement
 Using Reward to Motivate Employees
 Global Implications
MARCH 10, 2019 Foundations of Group Behavior
 Defining and Classifying Groups
 Stages of Group Development
 Group Properties: Roles, Norms, Status,
Size, and Cohesiveness
 Group Decision Making
 Global Implications
MARCH 17, 2019 Understanding Work Teams
 Why Have Teams Become So Popular?
 Difference between Groups and Teams
 Types of Teams
 Creating Effective Teams
 Turning Individuals into Team Players
 Beware Teams Aren’t Always the Answer

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  Global Implications for Managers
MARCH 24, 2019 Communication
 Function of Communication
 The Communication Process
 Direction of Communication
 Interpersonal Communication
 Organizational Communication
 Choice of Communication Channel
 Barriers to Effective Communication
 Global Complication
MARCH 31, 2019 Leadership
 What is Leadership?
 Trait Theories
 Behavioral Theories
 Contingency Theories
 Leader-Member Exchange (LMX)
Theory
 Charismatic Leadership and
Transformational Leadership
 Authentic Leadership: Ethics and Trust
are the Foundations of Leadership
 Leading For the Future: Mentoring
 Challenges to the Leadership Construct
 Finding and Creating Effective Leaders
 Global Implications
APRIL 7, 2019 Power and Politics
 Basis of Power
 Dependency: The Key to Power
 Power Tactics
 Sexual Harassment: Unequal Power in
the Workplace
 Politics: Power in Action
 Causes and Consequences of Political
Behavior
 The Ethics Behaving Politically
 Global Implications
APRIL 14, 2019 Conflict and Negotiation
 A Definition of Conflict
 Transaction in Conflict Thought
 The Conflict Process
 Negotiation

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  Global Implications
APRIL 21, 2019 Foundation of Organization Structure
 What is Organizational Structure?
 Common Organizational Designs
 New Design Options
 Why Do Structure Differ?
 Organizational Designs and Employee
Behavior
 Global Implications

Organizational Culture
 What is Organizational Culture?
 What Do Culture Do?
 Creating and Sustaining Culture
 How Employees Learn Culture
 Creating and Ethical Organizational
Culture
 Creating and Positive Organizational
Culture
 Spiritually and Organizational Culture
 Global Implications
APRIL 28, 2019 Human Resource Policies and Practices
 Training and Development Programs
 Performing Evaluation
 Managing Work-Life Conflicts in
Organizations
 Global Implications
MAY 5, 2019 Organizational Change and Stress
Management
 Forces for Change
 Planned Change
 Resistance Change
 Approaches to Managing Organizational
Change
 Creating a Culture for Change
 Work Stress and Its Management
 Global Implications
MAY 12, 2019 CONSULTATIONS AND SYNTHESIS
MAY 19, 2019 FINAL EXAMINATION

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COURSE REQUIREMENTS:

Final Exam (30%) – Major examinations will be administered during the regular examination weeks.

Research Paper (30%) – The class will be divided into groups with three to five (3-5) members each
(depending on the number of students enrolled in the class). Each group will collaborate with the
professor in this research undertaking as co-authors. Each group will prepare a research paper
which can be published in a journal and/or can be presented in a research conference. Research topic can be
derived from any of the topics in this syllabus. Our goal is to prepare you how to write a research paper
which is very important in the completion of your master’s thesis. A publishable research paper must
not exceed 10 pages including abstract, tables, and references. Text must be single-spaced.
Other guidelines in how to prepare your manuscript will be discussed during consultations. If given an
opportunity, you are encouraged to present your paper in a local, national, or international conference. A
paper that has been accepted for presentation in a local or international conference will
earn you a final grade not lower than 1.25. The paper should be submitted in hard copy, including
the SPSS data set, and submit the same electronically to tfvcdbaa@gmail.com.

Topical Report (20%) – Each student/pair will choose a topic based on the course outline. Contents of
your reports must be based on the reference book. Submit the same (Powerpoint format) to
tfvcdbaa@gmail.com a week before your scheduled report. Reporters must distribute photocopies
of their reports to their classmates before the presentation. It is expected that the reporters will
discuss comprehensively the assigned reading.

Class Participation (20%) – As an MBA student, you are expected to demonstrate your knowledge in
organizational behavior (from theories you are learning to applications in your respective workplace).
Likewise, this goal will not be fully utilized if your attendance is erratic. Being present in our class sessions
means having the opportunity to share your knowledge with your classmates.

Other reminders:

1. Attendance – Your attendance will be checked by affixing your signatures on the attendance sheet.
Please do not forget to sign. If you cannot attend the class, you have to inform me in advance.

2. Use of Audio-Visual Presentations – During reports, it is expected that you prepare PowerPoint
presentations (not Microsoft Word). Your PPTs must contain the summarized points and presented in
bullet type. Minimize the use of paragraphs. You may play some videos to supplement your report.

3. Consultations – Please do not hesitate to approach me for questions and clarifications regarding course
requirements and other class matters.

4. Syllabus – This syllabus is subject to change. Dates are tentative but we shall strive to finish all course
topics covered, discuss the assigned readings, and accomplish all requirements within the semester.

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