Republic of the Philippines

Taguig0 City University

SCHOOL OF GRADUATE STUDIES
MASTER IN BUSINESS ADMINISTRATION
Gen. Santos Ave., Central Bicutan, Taguig City

Course Syllabus
ORGANIZATIONAL BEHAVIOR AND MANAGEMENT PROCESSES
3 Units
st
1 Semester, A.Y. 2016-2017

CLASS SCHEDULE: Saturday, 6:00 p.m.-9:00 p.m., Room 201

INSTRUCTOR: Prof. Marlon B. Raquel

EMAIL ADDRESS: tfvcdbaa@gmail.com

REFERENCE BOOK: Robbins, S.P. and Judge, T.A. (2013). Organizational Behavior
(Fifteenth Edition). Pearson/Prentice Hall: New Jersey

READINGS: Acuna, J.E., Rafael A. Rodriguez, and Nestor N. Pilar (1999).

Readings in Human Behavior in Organization. Diwata Publishing,
Inc.: Mandaluyong City

CLASS WEBSITE: http://www.tcumba.weebly.com

COURSE DESCRIPTION:

This course concerns the study of organizational behavior and its applications to management processes
especially its implications in human resource management. Topics include the nature of organizational
behavior, diversity on organizations, attitudes and job satisfaction, emotions and moods, personality and
values, perception and individual decision making, motivation concepts and their applications, foundations
of group behavior, understanding work teams, leadership, power and politics, communication, conflict and
negotiation, organization structure, human resource policies and practices, organizational change and stress
management. Employees’ behaviors are viewed as integral part of organizations and thus, by examining
organizational behavior, improvement on the effectiveness of the organization and its employees’ lives are
analyzed.

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LEARNING OBJECTIVES:

This course introduces organizational behavior theories that will allow students to analyze and apply
theories to the organizational system specifically to managing personnel.

At the end of the semester, the student will be able to:

1. Demonstrate the ability to analyze and evaluate different leadership and management development
theories.
2. Understand how individual characteristics such as personality, attitudes, moods, values and emotions
affect organizations.

3. Explain different motivation theories and how these theories are applied in real situations in the
business field.

4. Provide ability to analyze and integrate the power of teamwork and communication to human resource
management.

5. Discuss the main concepts of negotiation and their applications to conflict resolution.

6. Understand organizational structure, design, culture and change and stress management.

COURSE OUTLINE:

TENTATIVE DATE TOPIC READINGS

August 6, 2016 Introduction Towards the Filipino Vision of the

Discussion of Syllabus Good Society and an Authentic
Democracy by Jose V. Abueva,
pp. 104-114
August 13, 2016 What is Organizational Behavior?
 The Importance of Interpersonal Skills
 What Managers Do
 Enter Organizational Behavior
Bureaucracy by Max Weber,
 Complementing Intuition with pp. 2-11
Systematic Study
 Disciplines that Contribute to the OB
Field
 There Are Few Absolutes in OB
 Coming Attractions: Developing an OB
Model
 Global Implications
August 27, 2016 Diversity in Organizations
 Diversity Understanding Your
Organization’s Character by

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  Biographical Characteristics Roger Harrison, pp. 56-69
 Ability
 Implementing Diversity Management
Strategies
 Global Implications
September 3, 2016 Attitudes and Job Satisfaction Achievement Values of Filipino
 Attitudes Entrepreneurs and Politicians by
 Job Satisfaction Leticia Vicente-Wiley, pp.
263-279
 Global Implications
September 10, 2016 Emotions and Moods
 What Are Emotions and Moods?
 Emotional Labor Building A People, Building a
Nation: A Moral Recovery
 Affective Events Theory
Program, A Committee Report by
 Emotional Intelligence Leticia Ramos-Shahani, pp.
 OB Application of Emotions and Moods 115-125
 Global Issues

Personality and Values

 Personality Value Orientations of Filipinos by
 Values Jasmin Espiritu Acuna and
Rafael E. Rodriguez, pp. 126-
 Linking and Individual’s Personality and
139
Values to the Workplace
 Global Implications
September 17, 2016 Perception and Individual Decision
Making
 What is Perception?
 Person Perception: Making Judgments Insights on the Problem of Self-
about Others Discipline by Raul P. de
Guzman, Ledivina V. Carino,
 The Link between Perception and
and Ma. Aurora A. Carbonell,
Individual Decision Making
pp. 280-291
 Decision Making in Organizations
 Influences on Decision Making: Individual
Differences and Organizational
Constraints
 What about Ethics in Decision Making?
 Global Implications
September 24, 2016 Motivation Concepts
 Defining Motivation A Theory of Motivation by
 Early Theories of Motivation Abraham H. Maslow, pp. 201-
213
 Contemporary Theories of Motivation
 Integrating Theories of Motivation
 Global Implications

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 Motivation: From Concepts to One More Time: How Do You
Applications Motivate Employees? By
 Motivating by Job Design: The Job Frederick Herzberg, pp. 233-
Characteristics Model 248
 Employee Involvement
 Using Reward to Motivate Employees
 Global Implications
October 1, 2016 Foundations of Group Behavior
 Defining and Classifying Groups Foundations and Dynamics of
 Stages of Group Development Intergroup Behavior by Robert
R. Blake, Herbert A. Shepard,
 Group Properties: Roles, Norms, Status,
and Jane S. Mouton, pp. 396-
Size, and Cohesiveness
406
 Group Decision Making
 Global Implications
October 8, 2016 Understanding Work Teams
 Why Have Teams Become So Popular?
 Difference between Groups and Teams Features of a Successful Group by
Clovis Shepherd, pp. 371-373
 Types of Teams
 Creating Effective Teams
 Turning Individuals into Team Players
 Beware Teams Aren’t Always the Answer
 Global Implications for Managers
October 15, 2016 MIDTERM EXAMINATION
October 22, 2016 Communication
 Function of Communication
 The Communication Process
Nurturing the Culture of
 Direction of Communication
Excellence by Corazon Alma de
 Interpersonal Communication Leon, pp. 407-415
 Organizational Communication
 Choice of Communication Channel
 Barriers to Effective Communication
 Global Complication
October 29, 2016 Leadership
 What is Leadership?
 Trait Theories Theory X and Theory Y by
Douglas McGregor, pp. 298-
 Behavioral Theories
300
 Contingency Theories
 Leader-Member Exchange (LMX)
Theory
 Charismatic Leadership and
Transformational Leadership

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  Authentic Leadership: Ethics and Trust
are the Foundations of Leadership
 Leading For the Future: Mentoring
 Challenges to the Leadership Construct
 Finding and Creating Effective Leaders
 Global Implications
November 5, 2016 Power and Politics
 Basis of Power
 Dependency: The Key to Power
Stability and Change: The Civil
 Power Tactics
Service in the Philippines by Jose
 Sexual Harassment: Unequal Power in N. Endriga, pp. 444-464
the Workplace
 Politics: Power in Action
 Causes and Consequences of Political
Behavior
 The Ethics Behaving Politically
 Global Implications
November 12, 2016 Conflict and Negotiation
 A Definition of Conflict The Individual and the
 Transaction in Conflict Thought Organization: Some Problems of
Mutual Adjustment by Chris
 The Conflict Process
Argyris, pp. 214-232
 Negotiation
 Global Implications
November 19, 2016 Foundation of Organization Structure
 What is Organizational Structure? Some Images of Organizational
 Common Organizational Designs Cultures in the Philippines by
Rafael A. Rodriguez, pp. 140-
 New Design Options
155
 Why Do Structure Differ?
 Organizational Designs and Employee
Behavior
 Global Implications

Organizational Culture
 What is Organizational Culture?
 What Do Culture Do? Graft and Corruption by Onofre
D. Corpuz, pp. 90-101
 Creating and Sustaining Culture
 How Employees Learn Culture
 Creating and Ethical Organizational
Culture
 Creating and Positive Organizational
Culture

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  Spiritually and Organizational Culture
 Global Implications
November 26, 2016 Human Resource Policies and Practices
 Training and Development Programs Human Resource Management
 Performing Evaluation Practices in the Philippines by
Emerlinda R. Roman, 174-
 Managing Work-Life Conflicts in
181
Organizations
 Global Implications
December 3, 2016 Organizational Change and Stress
Management
 Forces for Change Leading and Managing
 Planned Change Organizational Change by
Zorayda Amelia C. Alonzo,
 Resistance Change
pp. 465-475
 Approaches to Managing Organizational
Change
 Creating a Culture for Change
 Work Stress and Its Management
 Global Implications
December 10, 2016 PRESENTATIONS OF RESEARCH PAPERS
December 17, 2016 FINAL EXAMINATION

COURSE REQUIREMENTS:

Midterm and Final Exams (30%) – Major examinations will be administered during the regular
examination weeks.

Research Paper (30%) – The class will be divided into groups with three to five (3-5) members each
(depending on the number of students enrolled in the class). Each group will prepare a research paper
which can be published in a journal and/or can be presented in a research conference. Research topic can be
derived from any of the topics in this syllabus. Our goal is to prepare you how to write a research paper
which is very important in the completion of your master’s thesis. A publishable research paper must not
exceed six (6 pages) including abstract, tables, and references. Text must be single-spaced. Other
guidelines in how to prepare your manuscript will be discussed during consultations. If given an
opportunity, you are encouraged to present your paper in a local, national, or international conference. A
paper that has been accepted for presentation will earn you 100% grade for Research Paper which is
equivalent to 30% of your grade. The paper should be submitted in hard copy and submit the same
electronically to tfvcdbaa@gmail.com.

Topical Report (20%) – Each student/pair will choose a topic based on the course outline. Contents of
your reports must be based on the reference book. Submit the same (Powerpoint format) to
tfvcdbaa@gmail.com a week before your scheduled report. Each topic has a corresponding assigned

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reading. It is expected that the reporter will discuss comprehensively the assigned reading.

Class Participation (20%) – As an MBA student, you are expected to demonstrate your knowledge in
organizational behavior (from theories you are learning to applications in your respective workplace).
Likewise, this goal will not be fully utilized if your attendance is erratic. Being present in our class sessions
means having the opportunity to share your knowledge with your classmates.

Other reminders:

1. Attendance – Your attendance will be checked by affixing your signatures on the attendance sheet.
Please do not forget to sign. If you cannot attend the class, you have to inform me in advance.

2. Cellphone Usage – Avoid using cellphones and other gadgets (including laptops) during class
discussions to avoid distractions.

3. Use of Audio-Visual Presentations – During reports, it is expected that you prepare PowerPoint
presentations (not Microsoft Word). Your PPTs must contain the summarized points and presented in
bullet type. Minimize the use of paragraphs. You may play some videos to supplement your report.

4. Consultations – Please do not hesitate to approach me for questions and clarifications regarding course
requirements and other class matters.

5. Syllabus – This syllabus is subject to change. Dates are tentative but we shall strive to finish all course
topics covered, discuss the assigned readings, and accomplish all requirements within the semester.

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