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The Indian Outsourcing industry has been the flag bearer of India's renewed optimism in the global arena. The supply landscape has been changing significantly over the years with the global delivery model being replicated by all large players. The demand side has also been maturing gradually, moving away from commoditized services at lowest possible cost. The document also tries to identify broadly the capability to be developed to remain competitive in the market.
The Indian Outsourcing industry has been the flag bearer of India's renewed optimism in the global arena. The supply landscape has been changing significantly over the years with the global …