COMPETENCY-BASED LEARNING MATERIALS

Sector : INFORMATION AND COMMUNICATION TECHNOLOGY

COMPUTER SYSTEMS SERVICING II

Qualification Title :

Unit of Competency : INSTALL AND CONFIGURE COMPUTER SYSTEMS

Module Title : INSTALLING AND CONFIGURING COMPUTER SYSTEMS

APARRI POLYTECHNIC INSTITUTE

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 Rizal Street, Maura, Aparri, Cagayan

COMPUTER SYSTEMS SERVICING NC II

SUMMARY OF COMPETENCIES

No. Unit of Competency Module Title Code

1 INSTALL AND Installing and Configuring

CONFIGURE Computer System
ELC724331
COMPUTER
SYSTEMS

2 SET-UP COMPUTER Setting- up Computer

ELC724332
NETWORKS Networks

3 SET- UP COMPUTER Setting- up Computer Servers

ELc724333
SEVERS

4 MAINTAIN AND Maintaining and Repairing

REPAIR COMPUTER Computer Systems and
ELC724334
SYSTEMS AND Networks
NETWORKS

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 HOW TO USE THIS COMPETENCY- BASED LEARNING MATERIAL

The unit of competency, "Install and Configure Computer Systems", is

one of the competencies of COMPUTER SYSTEMS SERVICING NC II.

In this module, you are required to go through a series of learning activities

in order to complete each learning outcome. In each learning outcome are
Information Sheets, Self-Checks, Task Sheets, Job Sheets and Performance
Criteria Checklist. Follow and perform the activities on your own. If you have
questions, do not hesitate to ask for assistance from your trainer.

Remember to:
• Work through all the information and complete the activities in each
section.

• Read information sheets and complete the self-check. Suggested references

are included to supplement the materials provided in this module.

• Most probably, your trainer will also be your supervisor or manager. She is
there to support you and show you the correct way to do things.

• You will be given plenty of opportunities to ask questions and practice on

the job. Make sure you practice your new skills during regular work shifts. This
way, you will improve your speed, skills proficiency and your confidence.

• Use the Self-Checks at the end of each section to test your own progress.
Use the Performance Criteria Checklist found after the task or job sheet to check
your own performance.

• When you feel confident that you have had sufficient practice, ask your
Trainer to evaluate you. The results of your assessment will be recorded in your
Progress Chart and Individual Achievement Chart.

You need to complete this module and pass the Institutional Assessment
before you can proceed to the next module.

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 RECOGNITION OF PRIOR LEARNING (RPL)
You may have some or most of the knowledge and skills covered in this
learner’s guide because you have:

• Been working for some time.

• Already completed training in this area.

If you can demonstrate to your trainer that you are competent in a

particular skill, you don’t have to do the same training again.

If you feel you have some of the skills, talk to your trainer about having
them formally recognized.

If you have qualification or Certificate Of Competency (COC) from previous

training, present it to your trainer.

If the skills you acquired are still relevant to the module, they maybe
become the part of the evidence you can present for RPL.

At the end of this module is a Trainer’s Record Book. Use this to record
important dates, jobs undertaken and other workplace events that will assist you
in providing further detail to your trainer or assessors.

An Individual Progress Sheet is also provided for your trainer to fill-up once
you completed the module.

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 MODULE CONTENT

UNIT OF COMPETENCY: Install and Configure Computer Systems

MODULE TITLE : Installing and Configuring Computer Systems

MODULE DESCRIPTOR:

This unit of competency covers the outcomes required in installing and

configuring desktop, laptop and workstation computer systems. It consists of
competencies to assemble computer hardware, install operating system and
drivers for peripherals/ devices, and install application software as well as to
conduct testing and documentation.

NOMINAL DURATION : 15 hours

SUMMARY OF LEARLING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Assemble Computer Hardware

LO2. Prepare Installer
LO3. Install Application Software and drivers for Peripherals/ devices
LO4: Install Application Software
LO5: Conduct Testing and Documentation

SUMMARY OF ASSESSMENT CRITERIA:

1. Unit assembly is planned and prepared to ensure OH&S policies and
procedures are followed in accordance with systems requirements.

2. Materials necessary to complete the work are identified and obtained in

accordance with established procedures and checked against systems
requirements

3. Tools, equipment and testing devices needed to carry out the installation
work are obtained in accordance with established procedures and checked
for correct operation and safety

4. Computer hardware is assembled in accordance with established procedures

and systems requirements

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5. Basic- input – output- system (BIOS) configuration is performed in
accordance with hardware requirements.
6. Portable bootable devices are created in accordance with software utilization
guide and end user agreement.
7.
8. Customized installers are prepared in accordance with software utilization
guide and end user agreement.

9. Installation of portable applications is carried out in accordance with

software user guide and software license.

10. Operating system (OS) is installed in accordance with established

installation procedures and to comply with the end- user requirements.

11. Peripherals/ devices drivers are installed and configured in accordance with
manufacturer’s instructions and/ or OS installation procedures.

12. OS and drivers updates/ patches are accessed and installed in accordance
with manufacturer’s recommendations and requirement.

13. On – going checks of the quality of the work are undertaken in accordance
with established procedures.

14. Application software is installed based on software installation guides, end

user requirements and software license agreement

15. Variation to application software installation is carried out in accordance to

customer/ client requirements

16. Software updates are accessed and installed in accordance with

manufacturer’s recommendation and requirements

17. Devices/ systems and or / installation is tested to determine whether it

conforms to requirement

18. Stress test is conducted to ensure reliability of equipment in accordance

with manufacturer’s instructions and system requirements

19. 5S and 3Rs are followed according o environmental policies

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20. Documentation in relation to the test is forwarded to appropriate personnel
and/ or authority in accordance with the requirements

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LEARNING OUTCOME SUMMARY
LEARNING OUTCOME No. 4: Install Application Software
CONTENTS:
1. Installing Application Software

PERFORMANCE CRITERIA:
1. Application Software are installed based on software installation guides,
end- user requirements to customer/ client requirements
2. Variation to application software installation is carried out in accordance to
customer/ client requirements
3. Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements

CONDITIONS:

Students must be provided with the following:

Equipment Materials/ Supplies
Desktop Learning Package
Laptop Ball pens
Whiteboard Markers
Manual
Application Software
Installers

METHODOLOGY:

 Modular
 Performance
 Group discussion

ASSESSMENT METHODS:

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 Written
 Interview/ Oral questioning
 Demonstration

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 LEARNING EXPERIENCES

Learning Outcome No. 4

INSTALLING APPLICATION SOFTWARE
Learning Activities Special Instruction

Read Information Sheet 1.4-1 onIf you feel you are acquainted with the
Installing Application Softwareinstalling application software , you can
now answer Self Check 1.4-1
1. Answer Self-Check for 1.4-1 If you score 100% upon comparing your
answer to Answer Key of Self Check 1.4-
1, you may now perform Task Sheet
1.4-1. If not, return to Information
sheet 1.4-1
Perform Task Sheet on Installing Check accomplished work with the
Application Software (1.4-1) Performance Criteria Check List No. 1.4-
1.

Request the assistance of your trainer to

check your accomplishment.
2. If your accomplished task is correct,
proceed to the next LO “Conduct
Testing and Documentation”. If not,
perform Task Sheet No. 1.4-1.

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 INFORMATION SHEET No. 1.4-1
Install Application Software

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be knowledgeable in
Installing Application Software

Application Software Define

Unlike system software, application software is designed to perform a group of
coordinated functions, tasks, or activities for the benefit of the user. Examples of
an application include a word processor, a spreadsheet, an accounting
application, a web browser, a media player, an aeronautical flight simulator,
a console game or a photo editor. The collective noun application software refers
to all applications collectively. This contrasts with system software, which is
mainly involved with running the computer.
Applications may be bundled with the computer and its system software or
projects

System software sits directly on top of your computer’s hardware components

(also referred to as its bare metal). It includes the range of software you would
install to your system that enables it to function. This includes the operating
system, drivers for your hardware devices, linkers and debuggers. System software
can also used for managing computer resources. System software is designed to be
used
While system software comprises device drivers, OS, servers and software
components, programming software helps in writing programs through tools such
as editors, linkers, debuggers, compilers/interpreters and ore. Application
software , in contrast to these two, is used for attaining specific tasks.
Application software uses the capacity of a computer directly for specific tasks and
are used to manipulate text, graphics and numbers.

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The different types of application software include the following:

The following table describes different kinds of software applications that would be
suitable for different tasks:

Word Processing software - Use this kind of tool to create worksheets, type
letters, type papers, etc.

Sample: MS Word

Desktop Publishing software - Use this software to make signs, banners, greeting
cards, illustrative worksheets, newsletters, etc.

Adobe PageMaker, MS Word, MS Publisher, AppleWorks, MS Works, Quark

Express

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Spreadsheet software - Use this kind of tool to compute number-intensive
problems such as budgeting, forecasting, etc. A spreadsheet will plot nice graphs
very easily.

MS Excel, Quattro Pro, Lotus 1-2-3, MS Works, AppleWorks,

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Database software - Use this software to store data such as address, membership
and other text information. A database can be used to easily sort and organize
records.

MS Access,

Presentation software - Use this software to create multimedia stacks of

cards/screens that can effectively present a lesson or a sales pitch. The user often
clicks on buttons to advance to the next screen in a sequence.

Sample MS PowerPoint, AppleWorks (slideshows,

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Internet Browsers - This software allows one to surf the Web. Often they can read
email and create Web pages too

Netscape Navigator (or Netscape Communicator), MS Internet Explorer, AOL

Browser..

..

Graphics Programs (pixel-based) - This software allows one to touch up photographs

and create graphics from scratch.

Adobe Photoshop, Paint Shop Pro, AppleWorks, MS Works, MS Paint (comes free on
Windows PC's), Painter,

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Graphics Programs (vector-based) - This software creates graphics that are similar to
illustrations or cartoon drawings.

Adobe Illustrator, Corel Draw, AppleWorks, MS Works,

Communications software - This software allows two computers with modems to

communicate through audio, video, and/or chat-based means.

MS NetMeeting, AOL Instant Messenger, IRC, ICQ,

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 SELF CHECK No. 1.4-1
Install Application Software

MULTIPLE CHOICE.

Directions: Read and understand the statement. Choose the best answer from
among the choices provided by writing only the letter of your choice on
your answer sheet. Please preserve this module by NOT making any
markings on each pages, as a courtesy to the next user.

1. Is designed to perform a group of coordinated functions, tasks, or activities for

the benefit of the user
a. Application Software b. System Software c. Malware

3. Use this kind of tool to create worksheets, type letters, type papers, etc.

MS Word, WordPerfect, MS Works

a. Database software b. Word Processing software
b. Spreadsheet software

3. All EXCEPT one are Application software

a. System Software b. Graphics Programs (vector-based)
c. Communications software

4. This software allows one to surf the Web. Often they can read email and create
Web pages too.

a. Software Update b. Internet Browsers c .Communications software

5. This software allows one to touch up photographs and create graphics from scratch.

a. Graphics Programs (pixel-based) b .Graphics Programs (vector-based)

c. Presentation software

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 ANSWER KEY No. 3.1-1
Install Application Software

1. a
2. b
3. a
4. b
5. a

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 TASK SHEET No. 1.4-1
Procedure in Installing Application Software
Title: Procedure in Installing Application Software
Performance Objective:
Given the necessary tools, materials and equipment, you should be
able to perform the procedure in installing application software in 30 mins.
based on competency standards
Supplies/ Materials
Nero 6.0 CD Burning Software
Equipment:
Complete Personal Computer System
Procedure
1. Make sure that all Windows application programs and antivirus
programs are closed.
2. Insert the Nero 6 application program disc inside the CD/DVD drive.
3. The installation wizard will appear on the screen. Click the next button
to continue the installation.
 If the program does not start automatically, access the CD/DVD drive
using Windows Explorer
4. The Nero license agreement will appear on the screen .Click the “I
accept all terms of the preceding license agreement”. Click the next
button to continue.
5. Fill up the text box that indicates “User Name”, “Organization” and
“Serial Number”. Ask your instructor what to enter in the User Name
and Organization. The serial number of the Nero Program is in/on the
package. Once the serial number is wrong. If this happened more than
twice, the installation is terminated.
6. Select a set up type. Select typical and click Next.
7. Click Install to begin the Installation. Wait for several
8. Once this is finished, close the installation wizard.
9. In order for the changes take effect on the system, restart the PC

Assessment Method:
Actual demonstration (check task dome using the Performance Criteria
Checklist)

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 PERFORMANCE CRITERIA CHECKLIST
TASK SHEET No. 1.4-1
Procedure in Installing Application Software

CRITERIA
YES NO
Did you . . .
make sure that all Windows application programs and anti virus
programs are closed?
insert the Nero 6 application program disc inside the CD/ DVD
driver?
installation wizard appears on the screen before clicking the next
button to continue the installation?
Agree on the Licensing Agreement?
Fill out the personal information form correctly?
select a set up type before selecting typical and clicking Next?
Install to begin the Installation and wait for several?
close the installation wizard?
Install the software successfully?
Restart the computer for the changes to take effect?
Use appropriate PPE?
Comments/Suggestions:

Trainer: Josielyn M. Lumelay Date: SEPTEMBER 13, 2017

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Evidence Plan
Competency Computer Systems Servicing NC II
standard:
Unit of INSTALL AND CONFIGURE COMPUTER SYSTEMS
competency:
Ways in which evidence will be collected:

Demonstration & Questioning

[tick the column]

Third party Report

Observation & Questioning

Portfolio

Written
The evidence must show that the trainee…
 Application software are installed based on
software installation guides, end- user
x
requirements and software license agreement

 Installed application Software * x

 Variation to application software installation is
carried out in accordance to customer/ client x
requirements
 Software updates are accessed and installed in
accordance with manufacturer’s x x
recommendation and requirements

NOTE: *Critical aspects of competency

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QUESTIONING TOOL
Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Extension/Reflection Questions Yes No
1. Define what is application software
Safety Questions
2. In installing application software what will you do first
Contingency Questions
3. In case your Application software is damage, how you
remedy the situation
Job Role/Environment Questions
4. Give at least five kinds of Application software
Rules and Regulations
5. What do you do in case of Unlicensed Software?
The candidate’s underpinning Satisfactory  Not
knowledge was: Satisfactory

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MODEL ANSWERS:
1. Application software defined as:
application software is designed to perform a group of coordinated functions,
tasks, or activities for the benefit of the user. Examples of an application
include a word processor, a spreadsheet, an accounting application, a web
browser, a media player, an aeronautical flight simulator, a console game or
a photo editor. The collective noun application software refers to all
applications collectively. This contrasts with system software, which is
mainly involved with running the computer.

2. Before installation start make sure that all Windows application programs
and antivirus programs are closed

3. In case the Application software is damage, uninstall it, then install again.

4. Word Processing software

Desktop Publishing software -

Spreadsheet software

Database software

Presentation software

5.If your application software do not have a product key or serial key better
yet remove or uninstall it.

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Rating Sheet for Demonstration with Oral Questioning
Candidates Name:
Instructor Name: Josielyn M. Lumelay
Unit of Competency: Install Application Software
Qualification: Computer Systems Servicing NC II
Date of Assessment
Time of Assessment
Instruction for Demonstration:
The equipment, supplies and materials needed are provided. The
candidate must be able to provide valet/butler service
Observation Checklist Check (/) to show if
evidence is
demonstrated
During the demonstration of skills, the candidate: YES NO N/A
All Windows application programs and antivirus
programs are closed.
Insert the Nero 6 application program disc inside the
CD/ DVD driver
Installation wizard appears on the screen before clicking
the next button to continue the installation.
Agree on the Licensing Agreement.
Fill out the personal information form correctly
Select a set up type before selecting typical and clicking
Next
Install to begin the Installation and wait for several.
Close the installation wizard?
Install the software successfully.
Restart the computer for the changes to take effect.
Use appropriate PPE.

Oral Questioning

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Questions: Satisfactory
Response
The candidate should answer the following YES NO
questions:
1. In installing application software what is the first
thing to do?
2. What is the difference between application software
and system software?

Candidate’s name: Date:

Instructor’s Name: Date:

Model Answers

1. In installing application software what is the first thing to do?

Answer: close all running programs

2. What is the difference between application software and system software?

Application software is computer software designed to help the user to

perform specific tasks while System software is computer software
designed to operate the computer hardware and to provide a platform for
running application software.

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WRITTEN QUESTIONING

1. What is application software?

MODEL ANSWERS:

Application software is designed to perform a group of coordinated functions,

tasks, or activities for the benefit of the user. Examples of an application include
a word processor, a spreadsheet, an accounting application, a web browser,
a media player, an aeronautical flight simulator, a console game or a photo editor.
The collective noun application software refers to all applications collectively. This
contrasts with system software, which is mainly involved with running the
computer.
Applications may be bundled with the computer and its system software or
projects.

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TRAINING FACILITIES

Based on the class intake of 25 trainees, the following are

necessary:
Space Requirement Size in Meters Area in Sq. Total Area in Sq.
Meters Meters
Lecture
8x5m 40 sq.m. 40 sq.m.
Demo/Mock Room
4x6m 24 sq.m. 24 sq.m.
Learning Resource
3x5m 15 sq.m. 15 sq.m.
Center
Facilities/Equipment/
24 sq.m.
Circulation Area
114 sq.m.
Total workshop area:

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REFERENCES:

http://www.dummies.com/computers/pcs/how-to-update-applications-
software/Selling Power. How To Build Rapport. October 2004.
http://sales.dalecarnegie.com/general/files/reprints/SELLING_10_04.pdf

http://docshare.tips/cblm-computer-systems-servicing-nc-
ii_585667b4b6d87f96988b6091.html

https://www.educba.com/what-is-application-software-its-types/

https://experiencewave.wordpress.com/2012/04/23/make-differences-between-
application-and-system-software/

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