SUMMER TRAINING PROJECT REPORT

ON

“MARKETING PRACTICES BY BAJAJ Auto ltd.”

Submitted to

IHMS,KOTDWAR

IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR

THE AWARD OF THE DEGREE OF

BACHELOR OF BUSINESS ADMINISTRATION

UNDER THE SUPERVISION OF

“MR.ABHAY SINGH”

Submitted By:-
Abhishek Prasad
 ACKNOWLEDGEMENT

I am highly grateful towardsP.K AUTOMOILE BAJAJ SHOWROOM one of the leading

organizations and THE WORLD’S FAVOURITE INDIAN’ for providing me an opportunity to
undertake Eight weeks training at their BAJAJ SHOWROOM at SADAT GHAZIPUR. It was a
great learning experience as I was introduced to various aspects of the working for SALES AND
SERVICES, the latest state of the technologies. It was wonderful to see the company striving
hard to keep up at the national level and gives information at par with the rest of the world. I
would like to express my sincerest gratitude towards Mr. ABHAY SINGH for his regular
support and guidance that helped me in successful completion of my eight weeks training. At the
end I would like to thank all the staff members of PK.AUTOMOBILES who made this training a
rich learning experience
 PREFACE

As a part of the course curriculum and to deepen and widen practical knowledge in the concept
of Media Research. Students are required to make project report on “to determine the top
technological institute in India”.

Completing the project helped us know more about the concept (Name of the topic of the
project). Working with other team members taught us the importance of cooperation,
coordination, and synergy. I hope you will find our project report interesting. All constructive
criticism and feedback is cordially invited
 CERTIFICATE

This is to certify that Abhishek prasad is a bonafide student of INSTITUTE OF HOSPITALITY

MANAGEMENT AND SCIENCE (KOTDWARA). He is currently studying in semester 6th.

The INDUSTRIAL TRAINING REPORT is being submitted in partial fulfilment of

documentation & evaluation for sem IV project.

Signature of coordinator
Signature of Principal
Date: -
 EXAMINER'S CERTIFICATE

This is to certify that the INDUSTRIAL TRAINING REPORT Submitted by Mr.

AHISHEK PRASAD has been evaluated by me and is found suitable for submission to
HNB Garhwal University.

The INDUSTRIAL TRAINING REPORT has been prepared as par the standard guidelines of
the University. The INDUSTRIAL TRAINING REPORT is being submitted in partial
fulfilment of documentation & evaluation for sem IV. The INDUSTRIAL TRAINING
REPORT in pursuance of Bachelor's degree program in Business Administration.

Signature of Examiner ......................................

Name of Examiner MR./MS...............................
Dated........
 STUDENT DECLARATION

I hereby declared that the Project conducted at P.K AUTOMOBILES BAJAJ SHOWROOM.

Under the guidance of

MR. ABHAY SINGH

Submitted in partial fulfilment of the requirements for the degree of BACHELOR'S IN

BUSINESS ADMINISTRATION Program

To

INSTITUTE OF HOSPITALITY MANAGEMENT AND SCIENCE.

Place: -Kotdwara.

Date: - BBA IV SEM.

 TABLE OF CONTENT

SR NO. TITLE PAGE NO.

1 Introduction

2 Career

3 Investors

4 Two wheeler loan finance

5 Rate list

6 Bajaj automobiles key Locations in India

7 Current products of bajaj automobiles

8 Bajaj auto dealers in India

9 Service

10 Sales

11 Key learning

12 Conclusion
Introduction
Bajaj Auto Limited is an Indian global two-wheeler company and three-wheeler manufacturing
company based in Pune, Maharashtra.[2] It manufactures motorcycles, scooters and auto
rickshaws. Bajaj Auto is a part of the Bajaj Group. It was founded by Jamnalal
Bajaj in Rajasthan in the 1940s. It is based in Pune, Maharashtra, with plants in Chakan (Pune),
Waluj (near Aurangabad) and Pantnagar in Uttarakhand.The oldest plant at Akurdi (Pune) now
houses the R&D centre 'Ahead'.

Bajaj Auto Ltd.

Type Public

Traded as  BSE: 532977

 NSE: BAJAJ-AUTO
 BSE SENSEX Constituent
 CNX Nifty Constituent

Industry Automotive

Founded November 29, 1945; 73 years

ago

Founder Jamnalal Bajaj

Headquarters Pune, Maharashtra, India

Key people  Rahul Bajaj (Chairman)

 Rajiv Bajaj (CEO)
 Products Motorcycles, three-wheeler
vehicles and cars

Production 6,330,000 units (2019)

output

Revenue ₹31,804
crore(US$4.6 billion) (2019)

Operating ₹6,613
income crore(US$960 million)
(2019)

Net income ₹4,927

crore(US$710 million)
(2019)

Total assets ₹28,834

crore(US$4.2 billion) (2019)

Total equity ₹23,233

crore(US$3.4 billion) (2019)

Number of 10,258 (2019)

employees

Parent Bajaj Group

Website www.bajajauto.com

Bajaj Auto is the world's third-largest manufacturer of motorcycles and the second-largest in
India. It is the world's largest three-wheeler manufacturer.
On May 2015, its market capitalisation was ₹640 billion (US$9.3 billion), making it India's 23rd
largest publicly traded company by market value.The Forbes Global 2000 list for the year 2012
ranked Bajaj Auto at 1,416. Bajaj Auto readying to plug into EV market
 Bajaj Auto Company History

Bajaj Auto Ltd (BAL) is one of the leading two & three wheeler manufacturers in India. The
company is well known for its R&D product development process engineering and low-cost
manufacturing skills. The company is the largest exporter of two and three-wheelers in the
country. The company has two subsidiaries namely Bajaj Auto International Holdings BV and
PT Bajaj Indonesia.On 29 November 1945 Bajaj Auto came into being under the name M/s
Bachraj Trading Corporation Private Limited. In 1948 Bajaj Auto started selling imported two-
and three-wheelers in India. In 1959 Bajaj Auto obtained licence from the Government of India
to manufacture two- and three-wheelers. In the year 1960 Bajaj Auto became a public limited
company. In the year 1970 Bajaj Auto rolled out its 100000th vehicle. In 1971 Bajaj Auto
launched three-wheeler goods carrier. In 1977 the company launched Rear Engine
Autorickshaw. On 19 January 1984 the foundation stone was laid for Bajaj Auto's new plant at
Waluj Aurangabad. On 5 November 1985 Bajaj Auto commenced production at Waluj plant. In
1998 Bajaj Auto commenced production at its Chakan Pune plant. In November 2001 Bajaj Auto
launched its premium bike 'Pulsar'. In February 2003 Bajaj Auto launched Caliber115 in the
executive motorcycle segment.Pursuant to the Scheme of Arrangement of Demerger Bajaj
Holdings & Investments Ltd (BHIL erstwhile BAL) was demerged into three undertakings with
effect from the effective date viz. 20 February 2008. The holding company operated in the
segments such as automotive insurance and investment and others. Considering the growth
opportunities in the auto wind-energy insurance and finance sectors the holding company de-
merged its activities into three separate entities each of which can focus on their core businesses
and strengthen competencies.The auto business of the holding company along with all assets and
liabilities pertaining thereto including investments in PT Bajaj Auto Indonesia and in a few
vendor companies transferred to Bajaj Investment & Holding Ltd (BHIL). In addition a total of
Rs 15000 million in cash and cash equivalents also transferred to Bajaj Investment & Holding
Ltd. As the part of the scheme Bajaj Holdings and Investment Ltd was renamed as Bajaj Auto
Ltd (BAL). The appointed date of this de-merger was closing hours of business on March 31
2007.In April 9 2007 the company inaugurated their green field plant at Pantnagar in
Uttarakhand. In the first year of operations the plant produced over 275000 vehicles. The
company's vehicle assembly plant at Akurdi was shut down from September 3 2007 due to
higher cost of production. In November 2007 Bajaj Auto International Holdings BV a wholly
owned subsidiary company acquired 14.51% equity stake in KTM Power Sports AG of Austria
Europe's second largest sport motorcycle manufacturer for Rs 345 crore. During the year 2007-
08 the company launched XCD 125 DTS-Si and the Three-wheeler Direct Injected auto
rickshaw. The Chakan plant completed the cumulative production of over 2 million Pulsar.
During the year 2009-10 the company expanded the production capacity of Motorised Two &
Three Wheelers by 300000 Nos to 4260000 Nos. The company launched Pulsar 220 F Pulsar 180
UG Pulsar 150 UG Pulsar 135 LS and Discover DTS-si in the market.During the year 2010-11
the company expanded the production capacity of Motorised Two & Three Wheelers by 780000
Nos to 5040000 Nos. The company launched Avenger 220 DTS-i KTM Duke 125 Discover 150
and Discover 125 in the market.The company plans to maintain the capacity of two and three-
wheelers at the current level of 5040000 numbers per annum during the year ending 31 March
2012. The 4 wheel vehicle development work is under progress and commercial launch of the
first product from this platform is scheduled for 2012.In 2012 Bajaj Auto tied up with Japan's
Kawasaki in Indonesia. In 2013 the Company has introduced another variant of premium
motorcycles under the Bajaj-KTM joint venture namely Duke 390cc for a price of Rs 1.83 lakh.
The company also received 'CII Design Excellence Award'In 2014 Bajaj Auto bagged order in
Sri Lanka -People's Choice Bike of the Year - CNBC TV18 Overdrive Awards. The Company
has also received Bike of the Year BBC TopgearAwards.In 2015 Bajaj Auto has introduced the
all-new Platina electric start 100 cc bike to the long-distance commuter.On 8 August 2017 Bajaj
Auto and Triumph Motorcycles UK announced global partnership whereby Bajaj will gain
access to the iconic Triumph brand and its great motorcycles enabling it to offer a wider range of
motorcycles within its domestic market and other international markets.
Investors

Investor Services
Investors and stakeholders can correspond with the company at the following addresses:

REGISTERED OFFICE

Mumbai-Pune Road, Akurdi, Pune 411 035

Phone : (020) 27406503, 66106503 Fax : (020) 27407380
Contact Persons

Name Designation Email

Dr. J Sridhar Company Secretary jsridhar@bajajauto.co.in

L K Walimbe Asst. Manager (Shares) lkwalimbe@bajajauto.co.in

General investors@bajajauto.co.in

MUMBAI OFFICE ADDRESS

Bajaj Bhawan, II Floor, 226, Nariman Point, Mumbai 400 021

Phone : (022) 22023626, 22025631, 22820943 Fax : (022) 22845729
Contact Persons

Name Designation Email

Jose Miranda Sr. Manager(Imports) jmiranda@bajajauto.co.in

SHARE TRANSFER AGENT(STA)

Karvy Fintech Private Limited

Karvy Selenium Tower B,
Plot 31-32, Gachibowli Financial District,
Nanakramguda,
Hyderabad 500 032
Phone : (040) 6716 2222 or (040) 6716 1562 Fax : (040) 2300 1153 Toll Free no.: 1800-345-
4001
Contact Persons

Name Email

Mr. M S Madhusudhan mohsin.mohd@karvy.com

Mr MohdMohsinuddin mohsin.mohd@karvy.com

CONTACT DETAILS UNDER REG 30

Contact details of persons authorised for the purpose of Regulation 30(5) of the SEBI (Listing
Obligations and Disclosure Requirements) Regulations, 2015 –

Contact Persons

Name Designation Email Phone

Shri Rahul Bajaj Chairman mdkeyyath@bajajauto.co.in 020

27472851

Shri Rajiv Bajaj Managing Director ppgokhale@bajajauto.co.in 020

27472851

Shri Soumen Ray CFO soumenray@bajajauto.co.in 020

27472851
 Name Designation Email Phone

Dr. J Sridhar Company Secretary jsridhar@bajajauto.co.in 020

27472851

NODAL OFFICER FOR THE PURPOSE OF IEPF

Contact details of Nodal Officer, pursuant to Rule 7(2A) under the Investor Education and
Protection Fund Authority (Accounting, Audit, Transfer and Refund) Second Amendment Rules,
2017

Contact Persons

Name Designation Email

J SRIDHAR Company Secretary lkwalimbe@bajajauto.co.in

REGISTERED UNDER THE COMPANIES ACT, 1956

REGISTERED OFFICE
Bajaj Auto Limited Complex, Mumbai – Pune Road, Akurdi, Pune – 411035
Works

 Akurdi, Pune 411 035

 Chakan Industrial Area, Chakan, Pune 411 501
 Bajaj Nagar, Waluj Aurangabad 431 136
 Plot No. 2, Sector 10, Pant Nagar, Rudrapur
Diagramatri performance of BAJAJ AUTO LTD.
 Two Wheeler Loan – Bajaj Bikes Finance

One of the most popular bikes on the Indian roads are Bajaj Bikes. Models such as Avenger,
Pulsar, Dominar, Platina, CT 100 and more are sought by youngsters for the travelling style and
comfort the bikes provide. The bikes are sought for their biking technology and best-in-class
performance. If you are looking to buy a Bajaj bike, a loan is one of the easiest and safest ways
to own one.

At Bajaj Finance Ltd., we have been disbursing auto and bike loans since 1987 and have more
than 1.7 million satisfied customers across India. Bajaj Bike Finance is tailor made to suit
different budgets as our product portfolio is diversified and caters to specific requirements for
both two-wheeler and three wheeler loans.

Advantages of Bajaj Bike Two Wheeler Loan

Bajaj two wheeler finance offers the most comprehensive assistance to those who do not have
the money. A Bajaj bike loan helps you in buying a bike of your dreams without worrying about
finances.

Listed below are some of the benefits of Bajaj two wheeler loan:

 By choosing Bajaj two wheeler finance applying for a two wheeler loan is quick and
convenient.
 Loan documentation is hassle free which results in fast disbursal of loan.
 Bajaj bike loan offers flexible and attractive interest rates with low-cost EMIs.
 Borrowers can opt for convenient repayment schedule.
 Two wheeler loans are offered to salaried professionals as well as self-employed
individuals.
 Lower foreclosure charges in case you want to repay the loan before the specified tenure.
 In some cases, partial foreclosure is also permitted which allows you to reduce the loan
tenure.
 Strong customer support through friendly call centre staff which answers all your queries
in a timely manner in ten different languages.
 Borrowers in small townships can repay loan EMIs in cash if they don’t have a bank
account.
 Customers with exceptional credit track record get special offers.
Eligibility for Bajaj Two Wheeler Finance

We offer you a wide range of loan variants depending on your budget and choice of Bajaj Bike.
But, before applying for a two-wheeler loan with Bajaj Bike Finance, the applicant to fulfil
certain Two wheeler eligibility criteria :

The applicant should:

 Be at least 21 years of age at the time of application and less than or equal to 65 years for
availing a Two Wheeler Loan.
 Be Salaried or a self-employed individual.
 Fall in the minimum income bracket required for availing two-wheeler loans.
 Have a stable residential address for verification purposes.
 Be residing in the current city since last one year.
 Have a permanent phone number at the residence or office.

Have a high credit score.

Bajaj Bike Loan Application Process

You can apply for a two-wheeler loan at Bajaj showrooms and authorised service centres across
India. We have a transparent and simple process. However, the easiest way to apply is online.

Here, is the online application process:

 Go to Bajaj Bike Loan Application Page

 Fill in personal and bike details
 Calculate your eligibility
 Proceed to loan approval
 Generate your loan approval letter
 Go to your preferred Bajaj dealership and get a bike.
LIST OF DOCUMENT ACCEPTANCE AS ID PROOF
 PAN CARD
 VOTER
 DRIVING
 PASSWORD
 AADHAAR CARD
 IDENTITY CARD WITH APPLICANT’S PHOTOGRAPH ISSUED BY CENTRAL
\STATE GOVERNMENT DEPARTMENTS ,STATUTORY/REGULATORY
AUTHORITIES, PUBLIC SECTOR UNDERTAKINGS,SCHEDULED
COMMERCIAL BANKS,AND PUBLIC FINANCIAL INSTITUTIONS:
 JOB CARD ISSUED BY NREGA DULY SIGNED BY AN OFFICER OF THE STATE
GOVERNMENT.
LIST OF ADDRESS PROOF ACCEPTABLE
 AADHAAR CARD /UID
 DRIVING LICENSE
 PASSWORD
 VOTER ID CARD
 UTILITY BILLS
1. WATER BILL (SHOULD NOT E MORE THAN 2 MONTHS OLD)
2. TELEPHONE BILL THIS INCLUDES LANDLINE TELEPHONE BILL
OR POST PAID MOBILE BILL.
 IT SHOULD NOT BE MORE THAN 2 MONTHS OLD
 POSITIVE TVR REQUIRED ON THE SAME NUMBER OR
ITEMISED BILL OF LAST ONE MONTH IN CASE OF POST
PAID
3. GAS RECEIPT: ONLY FROM AUTHORISED DISTRIBUTORS OF
PSU (CROSS CHECK REPORT TO BE DOCUMENTED) OR
SUPPORTED BY THE COMPUTERIZED GAS CONNECTION PAPER
4. ELECTRICITY BILL(SHOULD NOT BE MORE THAN 2 MONTHS )
 ELECTRICITY BILL NOT MORE THAN 60 DAYS OLD IN
NAME OF APPLICANT OR IMMEDIATE FAMILY MEMBER
CAN BE COLLECTED
 LATEST ONLINE RECEIPT OF ELECTRICITY BILL
DOWNLOADED FROM OFFICIAL WEBSITES CONSISTING
OF CUSTOMER NAME /K.NO./ BILL MONTHS AD FULL
ADDRESS ALONG WITH OLD ELECTRICITY BILL
PROVIDED BY THE CUSTOMER CAN BE CONSIDERED.
LIST OF DOCUMENT ACCEPTANCE AS ID PROOF
 PAN CARD
 VOTER
 DRIVING
 PASSWORD
 AADHAAR CARD
 IDENTITY CARD WITH APPLICANT’S PHOTOGRAPH ISSUED BY CENTRAL
\STATE GOVERNMENT DEPARTMENTS ,STATUTORY/REGULATORY
AUTHORITIES, PUBLIC SECTOR UNDERTAKINGS,SCHEDULED
COMMERCIAL BANKS,AND PUBLIC FINANCIAL INSTITUTIONS:
 JOB CARD ISSUED BY NREGA DULY SIGNED BY AN OFFICER OF THE STATE
GOVERNMENT.

LIST OF DOCUMENT ACCEPTABLE AS OWN HOUSE PROOF

PREFERRED LIST OF OWN HOUSE PROOF ARE:

 UTILITY BILLS (SHOULD NOT BE MORE THAN 2 MONTHS OLD )
 WATER BILL (SHOULD NOT BE MORE THA 2 MONTHS )
 ELECTRICITY BILL (SHOULD NOT E MORE THA 2 MONTHS)
 PROPERTY OR MUNICIPAL TAX RECEIPT ISSUED BY THE
MUNICIPAL AUTHORITIES UNDER ITS STAMP/SEAL AND
AUTHETICATED

FOLLOWING DOCUMENT CAN ALSO BE COLLECTED IN CASE OF APPLICANT

STAYING IN OWN HOUSE BUT HOUSE BUT DOES NOT HAVE PROOF OF THE SAME
SUBJECT TO MEETING STABILITY NORMS . ANY OF THE BELOW DOCUMENTS ARE
ACCEPTANCE IN PLACE OF OWN HOUSE PROOF WHICH CONFIRMS STABILITY OF
5 YEARS OF CURRENT ADDRESS .THESE DOCUMENTS SHOULD HAVE 5 YEARS
SUBJECTS TO FI REPORT CONFIRMING .OWNERSHIP OF RESIDENCE .IN CASE OF EI
WAIVER ,CPA/CSM SHOULD CONFIRM RESIDENCE TYPE AS OWNED IN TVR.
 AADHAAR CARD
 DRIVING LICENCE
 VOTER ID
 GAS CONNECTION/ GAS SUBMISSION LETTER ( COMPUTERISED)
 OSV STAMP FORMAT
PLEASE REFER BELOW OF RUBER STAMPS CAN BE PREPARED AND USED FOR

OSV STAMP OSV STAMP

FORMAT FOR DMA &BFL-EMPLOYEE FORMAT FOR NON-BFL-EMPLOYEE

OGV
SIGNATURE : XXXX
NAME : XXXXX XXXXX
DESIGNATION : XXXXX
TICKET NO : XXXXXX
OSV
SIGNATURE : XXXX
NAME : XXXXX XXXXX
DESGINATION :XXXXXX
DEALERSHIP NAME : XXXXXX

OSV PURPOSE .
GLOBAL CREDIT PARAMETERS
CREDIT PARAMETERS NORMAL VALUE DEVIATION

MIN. AGE (AS ON 18 YEARS 18-21 YEARS WITH CO

APPLICATION DATE) APP-IF APPLICANT IS
DEPENDED
(CO APP-MUST BE
FAMILY MEMBER)
MAX. AGE (AT LOAN 65 YEARS ABOVE 65 YEARS (L4
COMPLETION) DEVIATION)
MAX. FINANCE RS.80000 REF. DEVIATION MATRIX
MAX. TENURE 36 NO DEVIATION
MIN.EMI RS.1200 NO DEVIATION
EMI TO CASH FLOW 1:3 L4 DEVIATION
RESIDENCE STABILITY 1 YEAR REFER DEVIATION
BUSINESS/ JOB SYABILITY 1 YEAR FOR REFER DEVIATION
SALARIED MATRIX
2 YEARS FOR
BUSINESS / AGRI
DE DUPE CHECK MANDATORY NO DEVIATION
CIBIL CHECK MANDATORY(FOR NO DEVIATION
CIBIL LOCATIONS)
TELE VERIFICATION MANDATORY NO PHONE
FI( FIELD INVESTIGATION) MANDATORY REFER MATRIX
RCO CREDIT PROGRAM –CUSTOMER CATEGORY
CATEGORY CAT A CAT B CAT C

CUSTOMER WHO CAN PROVIDE WHOSE BUSINESS WHERE NEITHER THE

PROFILE DOCUMENT AS CAN BE VERIFIED IN DOCUMENT IS
BUSINESS PROOF COURSE FI. AVAIABLE NOR FI CAN
VERIFY THE DETAILS
OF BUSINESS.
EXAMPLES INSURANCE TAILOR/LAUNDRY/ CONTRACTORS/PLUM
OF PROFILE AGENTS MILK OR BERS/
/COMMISSION VEGETABLES ELECTRICIANS
AGENT/ AUTO VENDOR /TUTORS
RICKSHAW
OWNERS
MODE OF DOCUMENTS FI VERIFICATION NEITHER DOES NOT FI
VERIFICATI  COMMISSSIO FI AGENCY CAN POSSIBLE .
ON N VERIFY THE SET UP
CERTIFICATI AT RESIDENSE CONTRACTORS
ON WHICH CONFIRMS /PLUMBER /WHO ARE
INSURANCE THE EXISTENCE OF A KIND OF A DAILY
AGENT. BUSINESS. WAGES EARNER WILL
 CONTRACT FALL UNDER THIS
COPY OF CATEGORY.
CONTRACTO
RS.
 RC BOOK –
AUTO
DRIVER
PROVIDE
COPY OF
AUTO RC
RCO CREDITS PROGRAM- CREDIT PARAMETERS
CATEGORY CAT. A CAT. B CAT. C
PRODUCTS UP TO PULSAR 150PLATINA PLATINA
WITH INCOME /DISCOVER & /DISCOVER &
DOCUMENT. PULSAR 150 WITH PULSAR 150 WITH
FI CONFIRMING EMI CAP OF RS
THE EXISTENCE 2000
BUSINESS.
HOUSE STATUS OWNED/RENTED ONLY WITH OWN ONLY WITH OWN
OHP OHP
STABILITY MINIMUM 2 YEARS MINIMUM 2 YEARS MINIMUM 2 YEARS
CURRENT BUS. &
RESI
LTV OH – UPTO 75% MAX. 70 % MAX. 60%
RENTED – UPTO
65%
ADDITIONAL LTV UPTO 80% WITH UPTO 75% WITH UPTO 70% WITH
BANKING NORMS . BANKING NORMS BANKING NORMS.
JUSTIFICATION TAKE HIGH EXPOSURE SINCE CUSTOMER
EXPOSURE REDUCED WHERE NEITHER HAS DOC
INCOME NO DOCUMENT NOR FI IS ABLE TO
DECLARED BY AVAILABLE BUT ESTABLISH THE
APPLICANT. VERIFIED BY FI BUSINESS OR
AGENCY. INCOME SOURSE
,OHP & LTV /EMI
FILTERS BECOME
IMPORTANT.
PRE APPROVAL DOCUMENT – INCOME PROOF
SALARIED AGRI PROFILE

LATEST COMPUTERIZED SALARY SLIP REPAYMENT TRACK RECORD

LATEST FORM 16 WITH EMPLOYEE ID
IT RETURN FOR CURRENT ASSESSMENT
YEAR
SALARY CERTIFICATE FROM
EMPLOYER IF SALARY
SALARY CERTIFICATE FROM
EMPLOYER IF SALARY CREDIT IN BANK
SELF EMPLOYED
KISSAN CREDIT CARD STATEMENT.
FORM J/ AGRI MANDI SAMITI RECEIPT
OWNERSHIP OF TRACTOR-
COLLECTION OF RC COPY
MILK PASSBOOK
ALL PROFILE

LATEST INCOME TAX RETURN FOR 6 MONTHS BANK STATEMENT WITH

CURRENT AY
TAX CHALLANS WITH ITS2
SALES TAX RETURN
AUDIT CERTIFICATE REPORT
TDS CERTIFICATE FOR THE SAME
FINANCE YEAR
1 ABB >=1.5 TIMES OF EMI
2. NO MIN. BALANCE CHARGES
3.NO CHEQUE RETURNS
4.MIN. 3 MONTHS TRANSACTION
(CUSTOMER INITIATED)

SELF ATTESTATION BY CUSTOMER AND OSV BY YOU ON DOCUMENT.

NEGATIVE PROFILE ( TO BE APPROVED WITH DEVIATION)

UN REGISTERED SECURITY AGENCIES AND THEIR EMPLOYEES

COLLECTION AGENCIES & THEIR EMPLOYEES
ARMS DEALER
POLITICIAN
TWO WHEELER/ AUTO BROKER
LOCAL PRIVATE FINANCIER
BAR & LIQUOR SHOP OWNER (EXCEPT GOA)
MENIAL LABOR /SERVANTS/COOKS/SWEEPER/
RTO AGENT
CABLE TV OPERATOR
MULTI LEVEL MARKETING MAMBER

HIGH RISK PROFILE

POLICE
TELEPHONE & XEROX BOOTH OWNERS
SMALL TIME TRAVEL AGENTS TOUR OPERATION
REGISTERED OWNERS OF SMALL TIME PRIVATE SECURITY AGENCIES (AND
OTHER EMPLOOYEES)
SMALL TIME CIVIL & LABOR CONTRACTOR WHERE THERE IS RESI CUM OFFICE
SMALL NON BRANDED COURIER AGENCIES & THEIR EMPLOYEES
FRESH INSURANCE AGENTS OF PRIVATE INSURANCE COMPANY
COMMISSION AGENTS
EMPLOYEES OF DISTRIBUTION CHANNELS (DSA /CPA/FI)
ADVOCATE /LAWYERS – EXCEPT HIGH COURT / SUPREME COURT
MEDIA JOURNALISTS , REPORTER AND EDITORS ,HOME GUARDS

LIMITED FUNDING WITH HRP AS PER DEVIATION MATRIX.

RATE FROM 01.06.2019
 Bajaj Auto Key Locations in India
The Bajaj Auto has massive presence in India as well as oversees, manufacturing two- and three-
wheeler units at a number of locations in India. The Uttarakhand manufacturing facility is solely
for manufacturing two-wheelers, while the Aurangabad plant is used for manufacturing three-
wheelers. Two-wheelers are also manufactured at the Chakan and Akurdi plants.
 Headquarters and Plant – Akurdi, Pune, Maharashtra
 Manufacturing Facility –Waluj, Aurangabad, Maharashtra
 Manufacturing Facility –Chakan, Pune, Maharashtra
 Manufacturing Plant – Pantnagar, Uttarakhand
Corporate Office – Mumbai, Maharashtra
 Current Products of Bajaj Auto
The Bajaj Auto Limited has earned fame for a number of iconic two-wheeler models in India.
Bajaj Chetak, Bajaj Super, Bajaj Priya, Bajaj Sunny and Bajaj Caliber 115 were some of the
models that earned huge ridership in the past. Bajaj Auto is still one of the major players in the
Indian subcontinent as well as oversees as far as riders’ priorities are concerned, and that’s all
because of its ultra-modern and advanced technology bikes and other two-wheelers. Given are
the various two-wheeler models and their respective starting prices:-
 Bajaj Avenger 220 DTS-i (Rs. 75,502)
 Bajaj Pulsar RS200 (Rs. 1,18,500)
 Bajaj Pulsar AS200 (Rs. 93,457)
 Bajaj Pulsar AS150 (Rs. 82,690)
 Bajaj Pulsar NS200 (Rs. 83,377)
 Bajaj Pulsar 220 (Rs. 88,382)
 Bajaj Pulsar 180 DTS-i (Rs. 68,537)
 Bajaj Pulsar 150 DTS-i (Rs. 65,497)
 Bajaj Pulsar 135 LS (Rs. 57,444)
 Bajaj Discover 150F (Rs. 58,739)
 Bajaj Discover 150S (Rs. 51,720)
 Bajaj Discover 125T (Rs. 50,387)
 Bajaj Discover 125M (Rs. 47,186)
 Bajaj Discover 100T (Rs. 47,032)
 Bajaj Discover 100 (Rs. 42,859)
 Bajaj Platina 100 (Rs. 39,751)
 Bajaj CT 100 (Rs. 36,828)
 Bajaj Auto Dealers in India
The Bajaj Auto motor vehicles can be bought at almost every part of India. The company has a
total of 593 dealership outlets around 459 cities of the country.

Number of Bajaj Auto dealerships in some of the major cities:-

 Pune (10)
 Delhi (10)
 Chennai (9)
 Hyderabad (9)
 Mumbai (8)
 Bangalore (8)
 Ahmedabad (6)
 Jaipur (6)
Bajaj's Vision for Continuous Growth and Excellence
Bajaj Auto Limited has risen to this level riding on a vision of its founding fathers. The same is
needed for continuous growth and manufacturing excellence. Rahul Bajaj, the Chairman of the
Bajaj Group, has set some guidelines for the company to follow and achieve heights of brilliance
in the coming years. These guidelines are mentioned below:
 Bajaj Auto Limited will continuously specialise its Motorcycle and Commercial Vehicle brands
through its strategy of differentiation.
 To 'defend' its brands, Bajaj Auto Limited will continuously improve its core competencies in
all its functions, all over its supply chain, including its suppliers and dealers.
 Bajaj Auto Limited's core competencies rest on its value of innovation, perfection and speed.
 Bajaj Auto Limited has adopted Total Productive Maintenance, the prime mover towards
excellence, to build and to continuously improve its core competencies.
 Total Productive Maintenance shall provide a holistic, structured and quantifiable methodology
for deeper and wider continuous improvement in an integrated way aligned to Bajaj Auto
Limited's business vision.
 Total Productive Maintenance ensures that every employee of Bajaj Auto Limited and its
business partners, individually as well as collectively, strive to keep Bajaj Auto Limited
distinctly ahead.
Bajaj Auto Internet/Social Network
http://www.bajajauto.com/index.asp
http://www.bajajauto.co.in/index.asp
 Achievements and Awards won by Bajaj Ltd
The Bajaj Auto Limited has achieved great heights and has won many accolades over the last six
decades. Here are a couple of highlights and recently won awards by Bajaj Auto Limited:
 Manufactured 1,00,000 vehicles in 1970.
 Sold 1,00,000 vehicles in the 1976-77 financial year.
 Sold 5,00,000 units in the 1985-86 fiscal year.
 Manufactured and sold one million vehicles in 1995.
 Sold 1,00,00,000 units in 1995.
 CNBC - Overdrive honoured Bajaj Pulsar with Hall of Pride Awards in 2010.
 Bajaj Pulsar 135 LS was given “Bike of the Year” award by Bike India in 2010.
 Bajaj Pulsar 150 was given Frost & Sullivan's 2012 Voice of Customer Choice Award.
 Discover 125ST won 2012 ET Zigwheels - 110cc to 125cc Motorcycle of the Year.
 Bajaj Pulsar 135 LS was awarded “Bike of the Year” by BBC – TopGear in 2010.
 Pulsar 200 NS was conferred NDTV Car & Bike Two wheeler of the Year in 2013 as well as
"Bike of the year" by Bike India in 2013.
 Pulsar 200 NS won Bike India Awards "Motorcycle of the year 125-200cc" in 2013.
 Bajaj Auto Limited got 96tth rank on Forbes' World's 100 most innovative companies in 2014-
15.
 Bajaj Auto was rated 5th in Top 50 Most Valuable Indian Brands 2014.
 KTM Duke 390 was bestowed with NDTV Car & Bike - Motorcycle of the year up to 500cc in
the Product & Technology category in 2014.
 KTM Duke 390 won Bike of the Year - Bike India Awards 2014 in the Product & Technology
category in 2014.
 Bajaj Auto Limited Chairman Rahul Bajaj received Rotary Life Time Achievement Award in
Leadership Excellence in 2014.
SERVICE
 SERVICE SCHEDULES

FREE SERVICE
Serial No. KMS PERIOD
1. 500-750 30-45
2. 4500-7500 240- ”
3. 9500- 10000 360-”

PAID SERVICE
KMS
SERVICE NO
4th 14500-15000 Every 120

5th 19500- 20000 Day From

6th 24500- 25000 Last Service

7th 29500-30000
SERVICE RULES & REGULATIONS
1. Washing & Drying
2. Service should be done on service RAMP
3. Bajaj genuine oil and parts should be used during service
4. Follow up for the service by the service dealer
5. After service, service dealer take an Equery of the customer about his service.
SALES
HOWTOMOTIVATETHECUSTOMER
TAKE AN EXAMPLE:

Bajaj Pulsar 150

₹ 78,551 - 88,693
Bajaj Pulsar 150 Specifications

ENGINE

Engine CC 149 cc

No Of Cylinder 1

Max Power 13.8 bhp @ 8000 rpm

Max Torque 13.4 Nm @ 6000 rpm

Valves Per Cylinder 2

Fuel Delivery Carburetor

Cooling System Air Cooled

Starting Mechanism Self / Kick Start

FUEL CONSUMPTION

Fuel Tank Capacity 15 L

Reserve Fuel
3.2 L
Capacity

Mileage 65 Kmpl
Overall Riding
975 km
Range

DIMENSION AND WEIGHT

Kerb Weight 144 kg

Length 2055 mm

Width 755 mm

Height 1060 mm

Wheelbase 1320 mm

Ground Clearance 165 mm

Seat Height 785 mm

TRANSMISSION

No. Of Gears 5 Gears

Clutch Wet Multi-plate

CHASSIS AND SUSPENSION

Chassis Type Double Cradle

Telescopic With Anti-

Front Suspension
friction Bush

5 way adjustable, Nitrox

Rear Suspension
shock absorber

BRAKING

Front Brake Type Disc

Rear Brake Type Drum

Front Disc/Drum
240 mm
Size

Rear Disc/Drum
130 mm
Size
 WHEEL AND TYRES

Wheel Size 17 inches

Wheel Type Alloy Wheels

Front Tyre 80/100 17 Tubeless

Rear Tyre 100/90 - 17 Tubeless

ELECTRICALS

Battery 12 V Full DC

35/35 W with 2 pilot

Headlight
lamps

Tail Light LED

STANDARD FEATURES

Speedometer Digital

Tachometer Analogue
Gear Indicator No

Fuel Warning
No
Indicator

Fuel Gauge Yes

Low Oil Indicator No

Low Battery
No
Indicator

Pillion Seat Yes

Pillion Grabrail Yes

Engine Kill Switch Yes

Clock No

Tripmeter Type Digital

Tripmeter Count Yes

Pass Light Yes

 HOW TO ATTRACT THE CUSTOMER
1.Fisrt see what type automobiles he/she wants to buy.
2.Then if CUSTOMER says sport bikes
3.Then you ask for the budget of CUSTOMER
4.Then the CUSTOMER answer rupees 70000-80000
5.Then you suggest pulsar 150 .
6.And then give him/her a view of bike
7. And start explaining new features which others bike don’t have in that Range
8.Then if customer is satisfy with the model or he/ she will have a query related to the bike
9.After this if CUSTOMER is satisfy what he wants ,he/she will reply soon
10. At last you will ask sir/ma’am that you are interested to buy bike or not
11. Then if CUSTOMER wants to buy in that or CUSTOMER will purchase the bike future date
12.IF CUSTOMER says to buy in future, then salesman will take all the details
 NAME
 ADDRESS
 CONTACT NUMBER
 VEHICLE
 DATE OF PURCHASE

11.After all of these procedures if CUSTOMER has been said to buy in future, So,in this case
there is three follow up try to know whether CUSTOMER is interested or not
For Example:
Follow up 1st ,Follow up 2nd ,follow up 3rd& Final Remark
 Vehicle Selling Formalities
Procedure for Buying and Selling Bikes

Buyer should have these documents

Form 28 [ 3 copies, Non Mandatory] -No Objection Certificate

Form 29 [ 2 copies] -Notice of Transfer of Ownership
Form 30 [ 1 copy] -Report of Transfer of Ownership

Seller should have these documents

Transfer Deed Form

Take the printout of these forms and get it duly filled and signed. And submit it in the RTO for a
change of ownership of the bike. Form 28 and Transfer Deed is not mandatory for sale/purchase
but Form 29 and Form 30 are mandatory.

Transfer Deed

Transfer Deed is the certificate the seller should possess to have no legal liabilities on the bike in
future. 2 original copies (not photostats) of Transfer Deed should be taken. Engine Number,
Chassis Number and Registration Number should be written in that. Revenue Stamps should be
pasted on them and signed by the buyer. Both buyer and seller should posses the forms.
Other Documents

Given below are other documents the buyer should get from the seller while purchasing a bike.
RC Book [Registration Certificate Book]

Ensure that the RC Book is in order and the engine and chassis number printed in the book match
with those in the bike. Also the name of the owner should be correct, once the sale is through the
RTO office will change the name of the owner to the new buyer's name.
Insurance Certificate

The bike should have a valid insurance certificate covering the period of sale. Once the
ownership of the bike is changed to owner's name ,ensure to change the name of owner in the
insurance certificate also. This can be done by giving a written request in the insurance company.
If the insurance is lapsed the new owner will be liable to pay the fine for the time without the
insurance, so ensure that the vehicle has insurance.

Tax Receipt

The bike should have a valid tax paid receipt. These days most vehicles have life time tax paid,
this is usually for a duration of fifteen years [varies from state to state]

Pollution Certificate [Pollution Under Control Certificate]

Even though this certificate is mandatory for vehicles which is more than six months old, unlike
insurance certificate buyer need not pay the fine for the period bike didn't have the certificate. So
in case the seller doesn't have one, buyer can go get a new one, once he/she has the possession of
the bike.
Questionnaire

You are satisfied with your bike?

1.Name- Vinay Kr. Yadav ,phone no.9415606594,VEHICLE- Platina ,ADDRESS-
Mohamdabad
a)Satisfied . b)Not Satisfied c)None
2.Name-Awadesh Yadav, phone no.9628270109,VEHICLE- Pulsar 150,ADDRESS-Mirzapur
a)Satisfied b)Not Satisfied c)None
3.Name-Afjal Ansari,Phone no. 9898803301,Vehicle -CT-100ES,ADDRESS-Purani ,sadat
a)Satisfied b)Not Satisfied c)None.
4.Name-sunil kumar,Phone no. 8417892880,vehicle- discover 135, ADDRESS- Mirzapur
a)Satisfied . b)Not Satisfied c)None
5.Name -Akhileshkumar ,Phone no.9598367789,VEHICLE- platina110,ADDRESS-Gahani
a)Satisfied b)Not Satisfied c)None
6.Name-lalu yadav ,Phone no.8181939395,VEHICLE-PULSAR 200 RS,ADDRESS-
Budhanpur
a)Satisfied b)Not Satisfied c)None
7.Name-Manish singh ,Phone no.9764817037,VEHICLE-pulsar150
ADDRESS-Badegav
a)Satisfied b)Not Satisfied . c)None
9.Name-feku yadav ,Phone no.8765367761 ,VEHICLE-pulSar 150
ADDRESS-kutupur
a)Satisfied b)Not Satisfied. c)None
10.Name-Guddu chauhan ,Phone no.9451038772 ,VEHICLE-
pulsar 150,ADDRESS-Sadat
a)Satisfied. b)Not Satisfied c)None
10.Name-Vinay kumar ,Phone no.9918162138,VEHICLE- pulsar 200
rs,ADDRESS-Tada
a)Satisfied . b)Not Satisfied c)None
11.Name-shashi kapur ,Phone no.7860046812,VEHICLE-ct100es
ADDRESS-Jabrapur
a)Satisfied . b)Not Satisfied c)None
12.Name-moh.din ,Phone no.8874329766 ,VEHICLE-platina110
ADDRESS-Sadat
a)Satisfied b)Not Satisfied c)None.
13.Name-lautu yadav ,Phone no.9451029551 ,VEHICLE- 7860046813
,ADDRESS-chapra,sadat
a)Satisfied. b)Not Satisfied c)None
14.Name- Ashok kumar ,Phone no.8052997694 ,VEHICLE-
Avenger 220,ADDRESS-Mawaspur
a)Satisfied b)Not Satisfied c)None.
15.Name-Vinay kr. Yadav ,Phone no.9415606594 ,VEHICLE-
platina110,ADDRESS-Mahamdabad
a)Satisfied . b)Not Satisfied c)None
 KEY LEARNING

1 - How to pitch during call because I make call to colleges and company for different purpose.

2- Making data entry

3- Use of some basic function of excel (Addition, average, weighted average, percentage, etc).

4- How to do validation weather information is true or not.

5- How to analyze when different weights are given to different questions.

6-Glimps of what is customer satisfaction and what are the parameters to measure
 CONCLUSIONS

As BAJAJ AUTO LTD. travelled a long journey. It seeks to align the enterprise with the
expectation of its consumers and delivering value with its excellent bikes in soceity. Although
there were lots of changes in the past for the better experience of bajaj automobiles and by this
a new trend which propounds ways to maximize an enterprise’s returns in the newly emerging
liberalized market in India.
 BIBLIOGRAPHY

 BOOKS REFERRED:
 Dataquest Magazine
 PC Quest Magazine

 JOURNALS REFERRED:
 Social Media & manual and catalogs of CMR India

 WEBSITES:
 www.google.com
 www.bajajauto.com
 www.wikipedia.com