Ambassador GuideBook Rev1 PDF

04/09/2018/r1
1
QUICK REFERENCE
MEDICAL LOCATIONS
Location Bldg. Elev.
Adult Bone Marrow Transplant and Leukemia (Clinic, Infusion, Procedures) CW 7
Ambulatory Diagnostic and Treatment Center TC 1
Ambulatory Diagnostic and Treatment Unit (ADTU) CC B1
Apheresis Procedure Unit UH 2
Audiology (Pediatric) CW 2
Birthing Center CW 9
Blood Draw - Cancer Center (Floor G/B2) / M-F 7a-6p CC G/B2
Blood Draw - CVC (Floor 3 Reception A) / M-F 7a-6p CVC 3
Blood Draw - CW (Floor 2, Reception B) / M-F 7a-6p CW 2
Blood Draw - Taubman (Floor 1 Reception D) / M-F 7a-6p TC 1
Blood Draw - Taubman (Floor 2 Reception H) / M-F 8:30a-3:30p TC 2
Blood Draw - Taubman (Floor 3 near Elevator 5) / M-F 7a-6p TC 3
BMT Adult Patient Rooms (7 West) CW 7
BMT Clinic (Pediatrics) CW 7
Breast Cancer Care CC 1
Breast Medical Oncology CC 1
Cardiac Device Clinic CVC 3
Cardiac Intensive Care Unit (CICU) UH 7
Cardiac Intensive Care Unit (CICU) CVC 4
Cardiac Procedures Recovery CVC 2A
Cardiac Surgery CVC 3
Cardiology CW 11
Cardiology CVC 3
Cath Labs (Interventional Cardiology Suites) CVC 2A
Child Behavioral Health CW 5
Clinical Pathology UH 2
Comprehensive Weight Management CW 6
Congenital Heart Center CW 11
Craniofacial Clinic (Pediatric) CW 3
Critical Care Medical Unit (CCMU) UH 4
Critical Care Medicine TC 3
Cross Sectional Radiology UH B1
CT (Computed Tomography) and Interventional Radiology UH B1
Dentistry - Adult/Oral and Maxillofacial Surgery MI 2
Dentistry - Pediatric CW 3
Dermatology - Adult (Cosmetic)
Dermatology - Pediatric CW 8
Diagnostic Vascular Testing CVC 3
Diagnostic Vascular Unit UH 2
Dialysis CW 10
Dialysis (Acute and Chronic) UH 7
2
Disorders/Differences of Sex Development Clinic (DSD) CW 6
Eating Disorders - Pediatric CW 5
Echocardiogram/Electrocardiogram Check-In (ECHO/EKG) CVC 3
Electroconvulsive Therapy Waiting Room (ECT) UH-S 3
Electroencephalogram Lab/Check-In (EEG) CW 12
Electromyography/Electroencephalogram (EMG/EEG) UH-S 2
Emergency - Adult UH B1
Emergency - Children CW 2
Emergency - Psychiatric Adult and Children UH B1
Endocrinology - Pediatric CW 8
EP Labs (Electrophysiology Suites) CVC 2A
Fetal Diagnostic Treatment Center CW 9
Gastroenterology - Adult TC 3
Gastroenterology - Pediatric CW 8
Gastrointestinal Radiology (GI) UH B1
General Medicine TC 3
General Surgery TC 2
General X-Ray TC 2
Genetics CW 6
Genitourinary Radiology (GU) UH B1
Gynecology CW 9
Gynecology - Oncology (GYN) CC 1
Hematology - Pediatric CW 7
Hemodialysis UH 7
Hepatology TC 1
Home Care Services TC 1
Hospital Dentistry MI 2
Infectious Disease CW 6
Infectious Disease TC 3
Infusion - Adult CC B1
Infusion - Adult MI 4
Infusion - Pediatric CC B1
Infusion - Pediatric CW 7
Infusion Services TC 1
Inpatient Rehabilitation UH 6
Intensive Care Units - CCMU (Critical Care Medical Unit) UH 4
Intensive Care Units - CICU (Cardiac ICU) CVC 4
Intensive Care Units - CICU (Cardiac ICU) UH 7
Intensive Care Units - NICU (Neonatal/Newborn ICU) CW 8
Intensive Care Units - NICU (Neurosurgery ICU) UH 4
Intensive Care Units - PCTU (Pediatric Cardio Thoracic Unit) CW 10
Intensive Care Units - PICU (Pediatric ICU) CW 10
Intensive Care Units - SICU (Surgical ICU) UH 5
3
Intestinal Rehabilitation Program - Pediatric CW 8
Magnetic Resonance Imaging (MRI) UH B2
Medical Procedures Unit UH 2
Medical Short Stay Unit - Blue UH-S 4
Medical Short Stay Unit - Maize TC B1
Melanoma - Oncology CC 1
Moderate-Care Unit CVC 5
MOHS Clinic - Cutaneous Surgery and Oncology Clinic CC 1
Neonatology CW 6
Nephrology TC 3
Nephrology - Pediatric CW 8
Neurology - Adult TC 1
Neurology - Cardiac CVC 3
Neurology - Oncology (Neuro) CC 1
Neurology - Pediatric CW 12
Neurology/Sleep Medicine CW 6
Neuromuscular/Duchenne CW 6
Neurosurgery and Preoperative Clinic Check-Ins TC 2
Neurosurgery Intensive Care Unit (NICU) UH 4
Newborn Stabilization and Treatment (N.E.S.T.) CW 9
Newborn/Neonatal Intensive Care Unit (NICU) CW 8
Nuclear Medicine Radiology UH B1
OB Procedures Room CW 9
Obstetrics CW 9
Occupational Health Services MI 3
Occupational Therapy UH 1
Occupational Therapy CW 12
Oncology - Pediatric CW 7
Ophthalmology TC B1
Oral and Maxillofacial Surgery - Adult MI 2
Oral and Maxillofacial Surgery - Pediatric CW 3
Orthopedic Clinic - Pediatric CW 3
Orthopedic Surgery - Adult TC 2
Orthopedic Surgery - Pediatric CW 5
Orthotics and Prosthetics UH 1
Otolaryngology TC 1
Otolaryngology - Pediatric CW 2
Outpatient Clinic UH 1
Overseas Travel Clinic TC 3
Palliative Care UH-S 4
Palliative Care CW 6
Pediatric Cardio Thoracic Unit (PCTU) CW 10
Pediatric Intensive Care Unit (PICU) CW 10
4
Pharmacy - Cancer Center CC B1
Pharmacy - Taubman TC 1
Physical Therapy UH 1
Physical Therapy CW 12
Post Anesthesia Care Unit (PACU) CW 4
Post Anesthesia Care Unit (PACU) CW 9
Post Anesthesia Care Unit (PACU) - Cardiac CVC 4
Pre-Op Area CW 4
Pre-Op Clinic TC 3
Procedural Readiness Center CW 4
Psychiatry UH 9
Psychology (Pediatric and Adolescent) CW 5
Pulmonary Function Lab - Pediatric CW 8
Pulmonary/Pulmonary Function Testing Lab TC 3
Pulmonary/Vent CW 6
Radiation Oncology UH B2
Radiology - Breast Imaging/Mamagrophy CC G/B2
Radiology - Cancer Center CC B1
Radiology - Cross Section, CT, Interventional, GI/GU, Nuclear Medicine UH B1
Radiology - General TC 1
Radiology - General X-RAY TC 2
Radiology - General X-RAY CVC 3
Radiology - Pediatric CW 3
Rehabilitation Services UH 1
Respiratory Care UH B1
Rheumatology TC 3
Rheumatology - Pediatric CW 8
Speech Pathology UH 1
Speech Pathology CW 12
Sports Medicine - Pediatric CW 8
Stress Test Check-In CVC 3
Surgery Check-In CW 4
Surgery Clinic - Pediatric CW 4
Surgery Family Waiting Area UH 1
Surgery Oncology CC 1
Surgery Reception UH 1
Surgical Intensive Care Unit (SICU) UH 5
Surgical Short Stay Unit UH 1
Thoracic Surgery TC 2
Transplant - Kidney & Pancreas TC 1
Transplant - Liver TC 1
Transplant - Pediatric CW 8
Transplant Services TC 1
5
Trauma/Burn Unit UH 1
Triage CW 9
Ultrasound CW 9
Ultrasound TC 1
Ultrasound - Musculoskeletal TC 2
Ultrasound - Radiology UH B1
Urology Clinic - Adult TC 2
Urology Clinic - Pediatric CW 4
Vestibular Testing MI 1
Wig Bank UH 2
6
QUICK REFERENCE
AMBASSADOR ZONES
Zone Description Zone Description
1 Taubman Floor 1 near P3 8 Hospital Floor 2 Elevator 4
2 Taubman Floor 1 Elevator 5 9 Hospital Floor 2 Elevator 2
3 Taubman Floor 2 near P3 10 Hospital Floor B1 Elevator 4
4 Taubman Floor 2 Elevator 5 11 Hospital Floor B1 Elevator 2
5 Taubman Floor 3 near P3 12 CVC Floor 2 Elevator 12
6 Taubman Floor 3 Elevator 5 13 CVC Floor 3 Elevator 12
7 Taubman Floor 1 Welcome Desk 14 Cancer Center Floor 1 Welcome Desk
If you are injured during a shift

• Contact the “Ambassador Director” phone
• Proceed to Occupational Health Services or Emergency Department (depending on
cause)
7
QUICK REFERENCE
BUILDING OVERVIEW
Building/ Access points Guest elevators and floors Parking
Service access
Cancer Center Floor G/B2: Main entrance Elevator: 1 P1
Floor B1: University Hospital Floor access: G/B2, B1, 1, 2 Elevator 1 to
Floor 2: All buildings floor G/B2
Cardiovascular Floor 3: Main entrance Elevator: 12 P5
Center Floor 2: All buildings Floor access: 2, 2A, 3, 4, 5 Elevator 12 to
floor 3
Med Inn Floor 2: Main entrance Elevator: 10 -
Floor 2: All buildings Floor access: 7 (sleep clinic)
Elevator: 11
Floor access: 1-4
Taubman Floor 1: Main entrance Elevator: 4 (TC North) P2/P3
Floor B2: University Hospital Floors: B2, B1, 1-3 All floors via
Floor B1: University Hospital P2/P3
Floor 1: University Hospital Elevator: 5 (TC East) elevators
Floor 2: All buildings Floor access: 1-3
Towsley Floor 2: Main entrance - -
Floor 2: All buildings
University Floor 1: Main entrance Elevator: 2 (West) -
Hospital Floor B1: Cancer Center Floor access: B2, B1, 1, 2, 4-9
Floor 1: Taubman
Floor 2: All buildings Elevator: 3 (East)
Floor access: B2, B1, 1, 2, 4-8
Emergency: Floor B1
Elevator: 4 (TC North)
Floor access: B2, B1, 1, 2
University Floor 2: Main entrance Elevator: 8 -
Hospital South Floor 2: All buildings Floor access: 2 and 3
Elevator: 9
Floor access: 2-4
Women’s and Floor 2: Main entrance Elevator: 6 P4
Children’s Floor 2: All buildings Floors: 2-9 Elevator 6 or 7
to floor 3
Emergency: Floor 2 Elevator: 7
Floor access: 2-12
8
QUICK REFERENCE
PARKING STRUCTURES
Structure Levels Ticket Color Notes
P1 - Cream • Reserved for patients with appointments in CC
• Open M-F 6am-11pm and Saturday 6am-10pm;
closed Sundays
P2/P3 Floor 1 – Red Blue • Visitor entrance and exit only through P2 –
Floor 1.5 – Green Entrance and exit through P3 is only by permit
Floor 2 – Orange • Patients will sometimes transfer over into P3
Floor 2.5 – Magenta (happens at level 3.5) but not realize this and
Floor 3 – Light Blue say they parked in P2 because that is where
Floor 3.5 – Yellow they entered.
Floor 4 – Brown
P4 - Yellow • Intended for patients and families going to C&W
P5 - Salmon • Reserved for patients with appointments in CVC
Lost Car Instructions

• Dial 6-7890 (Security) on a house phone or escort patient/family to desk
• Provide your name, location, and role as volunteer
• Security will help identify a place for patient/family to meet escort
PARKING VALIDATION
• Cancer Center: All clinics
• Cardiovascular Center: All clinics and main entrance desk
• Mott: Security welcome desks
• Taubman: Patient Services Desks on all floors (near elevator 5) as well as desk by P3 elevators
• UH: Main Entrance (Taubman)
• Others: Emergency Departments, Surgery waiting rooms, Radiology, and PT/Rehab
Parking Rates and Validation Rules
• Validation is only required over 4 hours
• Parking rates are $2 for first 4 hours, with increments after that up to 8 hours
VALET
Area Hours Ticket Color
Cancer Center Monday through Friday, hours vary Salmon
CVC 7 days a week, hours vary Green
ED – UH 24/7 Manila
ED – Mott 24/7 White
Mott 7 days a week, hours vary Yellow
Taubman 7 days a week, hours vary Blue
After Hours Valet

If a car is still parked in valet after attendant has left, keys are left at closest welcome
desk.
9
QUICK REFERENCE
POPULAR QUESTIONS AND DESTINATIONS

If a patient/family is looking for… Then…
Admissions – inpatient non-surgical • Escort to Patient Business Services TC Floor 2 (next to
adult coffee shop in small hallway by P3 elevator welcome desk)
Admissions – surgical adult • Escort to Surgery Reception UH Floor 1 (red pilar)
Blood draw • Refer to table of contents for various locations and hours
• Unless specified, patients can go to any location
Emergency Department (ED) – • If patient is able to walk, escort to appropriate ED
Patient is in need of • If patient is in emergency situation, dial 999 from a house
phone for assistance
Emergency Department (ED) – • Escort to correct ED (Adult, Children, or Psychiatric)
Family member looking for patient • Must take to security desk for check in
Interpreter Services (Language) • Dial 6-7021 from in house phone to request
• Or, escort to GAP/Social Work UH Floor 2 (near cashier)
Insurance update (for clinical • Patient Service Center (Desks near elevator 5 on all floors
appointments) of Taubman)
Medicare/Medicaid assistance • Patient Business Services TC Floor 2 (next to coffee shop in
small hallway by P3 elevator welcome desk)
Parking permits • Escort to PTS UH-S Floor 2 across from elevator 8
Smoking • Medical campus is smoke free
Transport assistance: wheelchair, • If cannot provide assistance, dial 6-4610 from in house
scooter, etc. phone and request assistance
Note: Please follow Ambassador wheelchair guidance at all
times
Resource Centers (Health, • Cancer Supportive Care Center – MI Floor 2
Spiritual, and Wellness) • Cancer Patient Education and Resource Center – Cancer
Center Floors B1 and B2/G
• Meditation Room – CVC Floor 2 and 2A
• Spiritual Center - University Hospital Chapel Floor 2
• Spiritual Center - Women’s and Children’s Floor 2
• Social Work/Guest Assistance Program – UH Floor 2
• Mardigian Wellness Resource Center – CVC Floor 2
• Ronald McDonald House (hospital location) – CW Floor 10
• Women’s Health Resource Center – CW Floor 9 Reception
B
Morgue – Body Identification

Example phrases: “I need to ID a body” or “I am here to recover a body”, then do the
following:
• If between 9am - 5pm: Escort to GAP/Social Work UH Floor 2 (near cashier)
• If outside 9am – 5pm: Call 734-615-5983
10
QUICK REFERENCE
POPULAR PLACES AND THINGS

Items • Locations
ATMs • Cardiovascular Center – Floor 2 in hallway down from gift shop/resource center
• University Hospital – Floor 2 “Triangle” and near elevator 4
• Women’s and Children’s – Floor 2 behind Welcome Desk
Auditoriums • Danto – Cardiovascular Center Floor 2
• Dow – Towsley Center
• Ford – University Hospital Floor 2 near elevator 4
• “MCHC” – UH South (Marked as “Auditorium” on outside; located by Triangle)
• Sheldon – Towsley Center (In Clinical Simulation Center)
Food and • Cardiovascular Center “Healthy Heart Café” – Floor 2 near atrium
beverage • Dining Rooms (A through D) – University Hospital Cafeteria
• Taubman “The Java Spot” – Floor 2 near Patient Business Services
• University Hospital Cafeteria and Subway – Floor 2 near elevator 3
• University Hospital Einstein’s Bagels – Floor 2 within cafeteria
• Women’s and Children’s “Getaway ‘n Play Café” and Subway – Floor 2
• “Victors Way Café” – Floor 2 hallway between Cancer Center and bridge to CVC
Gift shops • Cardiovascular Center – Floor 2 near atrium seating
• University Hospital – Floor 2 near elevator 3
• Women’s and Children’s – Floor 2 in hallway between elevator 7 and main desk
Lost & found • Escort to Lost and Found/Security Services – UH Floor 1
Restrooms • Single/All gender: UH Floor 2 on same hallway as MPU
(main areas) • Taubman 1: Near elevator 5 and at end of building near P3 elevators
• Taubman 2: Near elevator 5 and across from Patient Business Services desk
• Taubman 3: near elevator 5 and single use restroom near P3 elevators
• University Hospital Floor 2: On either side of cafeteria along main hallway
Vending • CVC: Floor 2 down long hallway adjust to family center
machines • CVC: Floor 2A near the check in desks in main waiting area
• Childrens and Womens: Floor 2 near gift shop
• Taubman: Floor 1 behind small walls near sitting area across from Rec. C and D
• University Hospital: Floor 1 next to Surgery Waiting Area
• University Hospital: Floor 2 in cafeteria
11
Cancer Center – Floor G/B2
12
Cancer Center – Floor G/B2
Name Location Directions and Landmarks Elev.
Blood On map, marker Exit left from elevator. Back right corner. Sign 1
Draw/Pathology 81 overhead.
Patient On map, marker Exit left from Elevator. Inside glass area right by 1
Education and 84 entrance. Sign overhead.
Resource Center
Radiology/Breast On map, marker Exit right from elevator. Back left corner. Sign 1
Imaging 82 overhead.
Restrooms On map, Exit straight from elevator. Located behind information 1
marked by sign desk.
13
Cancer Center – Floor B1
14
Cancer Center – Floor B1
Ambulatory Diagnostic Reception A Take patients to check-in desk straight out of 1
and Treatment Unit elevator.
(ADTU)
Endocrinology Reception A Take patients to check-in desk straight out of 1
elevator.
Hematology Reception A Take patients to check-in desk straight out of 1
elevator.
Infusion Reception A Take patients to check-in desk straight out of 1
elevator.
Multiple Disciplinary Reception C Exit left from elevator. Walk down hallway. 1
Clinic Signs overhead.
Multiple Disciplinary Reception E Exit left from elevator. Walk down hallway. 1
Clinic Signs overhead.
Pharmacy Reception D Exit left from elevator. Walk down hallway. 1
Signs overhead say “Pharmacy” and
“Reception D”.
Radiology UH Floor B1 Exit left from elevator. Walk down hallway 1
and follow signs to University Hospital. Once
in University Hospital, by elevator 2 (near
vending machine), walk through double
doors on left. Follow signs to appropriate
reception.
Restrooms On map, marked Exit left from elevator. Signs overhead. 1
by sign
Waiting areas Reception A Reception A waiting area is to right of check 1
Reception C/E in. Reception C/E has waiting area in
between both check in desks.
15
Cancer Center – Floor 1
16
Cancer Center – Floor 1
Breast Cancer Registration (On There is a check-in desk in front of the elevator. 1
Care map, marker 15)
Breast Medical Registration (On There is a check-in desk in front of the elevator. 1
Oncology map, marker 15)
GYN – Registration (On There is a check-in desk in front of the elevator. 1
Melanoma – Registration (On There is a check-in desk in front of the elevator. 1
MOHS Clinic – Reception B Exit left from elevator. Walk down hallway. Signs 1
Cutaneous overhead.
Surgery and
Oncology Clinic
Neuro – Registration (On There is a check-in desk in front of the elevator. 1
Patient and - Exit left from elevator. Walk down hallway. Signs 1
Family overhead and on entrance of door.
Classroom
Practical - Exit left from elevator. Walk down hallway. Signs 1
Assistance overhead and on entrance of door.
Center
Restrooms On map, marked by Exit left from elevator. 1
sign.
Surgical – Registration (On There is a check-in desk in front of the elevator. 1
17
Cardiovascular Center – Floor 2
18
ATM Machine - Exit left from elevator. Walk towards Mardigan 12
Wellness Resource Center. Walk down hallway to
the left. Located in a room at the end on the left
hand side (opposite from a large open area by
double doors).
Atrium Garden On map, marker 40 Straight across out of elevators. 12
Atrium Healthy On map, marker 44 Exit left from elevator. Sign overhead. 12
Heart Café
Danto On map, marker 41 Exit left from elevator. Turn right at hallway. 12
Auditorium Entrance on right across from wavy glass wall.
Sign outside double doors.
Gift Shop Within the Mardigan Exit left from elevator. Sign overhead. 12
Wellness Resource
Center (On map,
marker 43
Lactation - Exit left from elevator. Walk towards Mardigan
Room Wellness Resource Center. Walk down hallway to
left. Turn left into hallway. Room on right with sign
outside door.
Note: Requires appointment.
Mardigan On map, marker 43 Exit left from elevator. Sign overhead. 12
Wellness
Resource
Center
Restrooms On map, marked by Hallway along wavy glass wall. 12
sign.
Therapeutic - Exit left from elevator. Walk towards Mardigan 12
Relaxation Wellness Resource Center. Walk down hallway to
Room left. Turn left into hallway. Room on right with sign
outside door.
Note: Requires appointment.
Vending - Exit left from elevator. Walk towards Mardigan 12
Wellness Resource Center. Walk down hallway to
left. Located in a room to the left before hallway.
19
Cardiovascular Center – Floor 2A
20
Cardiovascular Center – Floor 2A
“Cath Labs” (also On map, marker Exit left from elevators. Escort patient to large 12
called Interventional 85 check in desk.
Cardiology Suites)
Cardiac Procedures On map, marker Exit left from elevators. Escort patient to large 12
Recovery 85 check in desk.
“EP Labs” (also called On map, marker Exit left from elevators. Escort patient to large 12
Electrophysiology 85 check in desk.
Suites)
Quiet Meditation On map, marker Exit right from elevators. Sign outside door. 12
Room 86
Restrooms On map, marked Near main check in area by marker 85. 12
by sign.
Vending On map, marked Near main check in area by marker 85. 12
by restroom sign.
21
22
Blood Draw Reception A Exit right from elevator. First desk. Marked with 12
sign.
Cardiac Reception C Exit right from elevator. Third desk. Marked with 12
Devices sign.
Cardiac Reception C Exit right from elevator. Third desk. Marked with 12
Surgery Clinic sign.
Cardiology Reception C Exit right from elevator. Third desk. Marked with 12
sign.
Diagnostic Reception B Exit right from elevator. Second desk. Marked 12
Vascular Unit with sign.
ECHO/EKG Reception B Exit right from elevator. Second desk. Marked 12
with sign.
Radiology Reception B Exit right from elevator. Second desk. Marked 12
with sign.
Restrooms On map, marked by Exit right from elevator 12
sign.
Valet Parking - Exit left from elevator. Front entrance to the CVC. 12
Welcome On map, marked by Exit left from elevator. Near main entrance 12
Desk question mark.
23
24
Cardiovascular On map, marker Exit left from elevators. Sign overhead. Escort family 12
ICU 90 to unit host at desk.
Pre-Op - Exit left from elevators. Entrance on right marked by 12
door. Escort family to desk further down hallway for
assistance.
PACU (Post- - Exit left from elevators. Entrance on right marked by 12
Anesthesia door. Escort family to desk further down hallway for
Care Unit) assistance.
Quiet Room On map, marker Exit right from elevator. Sign outside door. 12
91
Restrooms On map, marked Exit left from elevators. Sign overhead. 12
by sign
Surgery and On map, marker Exit right from elevators. Proceed around corner and 12
Intravenous 92 down small hallway. Check in desk located on right.
Radiology
Waiting area On map, marker Exit straight out from elevator. Seating all along 12
93 space.
ICU/Pre-Op/PACU
• Escort patients to main entrance as marked and check in with clerk. Unit clerk will
escort patient/family from there.
• Cardiac ICU is also located in UH. Ensure escorting patient to correct building.
• ICU beds are located on floors 4 and 5 of the CVC. Ensure escorting to correct floor.
25
26
Moderate-Care Unit On map, marker 95 Exit left from elevator. Marked with signs 12
overhead.
Family Waiting On map, marker 96 Exit left from elevator. Space on left. 12
ICU/Pre-Op/PACU
• Escort patients to main entrance as marked and check in with clerk. Unit clerk will
escort patient/family from there.
• Cardiac ICU is also located in UH. Ensure escorting patient to correct building.
• ICU beds are located on floors 4 and 5 of CVC. Ensure escorting to correct floor.
27
Med Inn – Floor 1

Vestibular Michigan Exit right from elevator. Follow signs 11
Testing Balance (On for “Michigan Balance.” Door is at
Map, marker end of hallway with signs.
12)
Key ID On map, Exit right from elevator. Follow signs 11
marker 14 for “Key and ID Office.”
Med Inn – Floor 2

Hospital On map, Check in physically located between 11
Dentistry/Oral marker 32 elevator 11 and University Hospital
and Maxillofacial
Surgery
Med Inn Hotel On Map, Adjacent to Elevator 10 10
and Reception marker 33
Med Inn – Floor 3

Cancer Center Reception B (on Exit right from elevator. Turn 11
Clinics at Med map, marker 306) left at intersection. Go past
Inn. “STOP” sign for Occupational
Health. Reception at end of
hallway. Sign overhead.
Occupational Reception A (on Exit right from elevator. Turn 11
Health Services map, marker 307) left. Stop sign indicates waiting
area.
28
Med Inn – Floor 4

Cancer Center Infusion On map, marker 406 Exit left from elevator. Turn left down 11
hallway. Follow signs.
Med Inn – Floor 7

Sleep Clinic - Waiting area is straight out of elevator. 10
29
Taubman – Floor B1
30
Taubman – Floor B1
Medical Short Stay On map, marker Exit right from elevator. Proceed down 4 (“TC
Unit Maize (Adult 18 hallway and take first right. Take second left North”)
Medical Observation as marked by sign overhead. Intercom
Unit) access required for entry.
Ophthalmology On map, marker Exit right from elevator. Set of double doors 4 (“TC
17 straight ahead is entrance. North”)
General notes
Inpatient • Unit clerk can confirm room number over phone
rooms • Do not enter rooms with any contact precaution signs
31
Taubman – Floor 1
32
Taubman – Floor 1
Ambulatory Reception D Exit left from elevator. Turn left in front of desk. 5 (“TC
Diagnostic and Take next right. Proceed left down main East”)
Treatment Center hallway. Reception on right as marked by sign.
Blood Draw Reception D
Cosmetic Reception B Exit left from elevator. Turn right in front of
Dermatology desk. Turn left once at Valet office. Reception
will be straight ahead as marked by sign.
Hearing Aid Serv. Unit 1300 Slightly across from welcome desk.
Hepatology Reception G Exit left from elevator. Turn left in front of desk.
Take next right. Proceed left down main
hallway. Reception on right as marked by sign.
Home Care Reception F Located within the Pharmacy.
Services
Infusion Services Reception D Exit left from elevator. Turn left in front of desk.
Kidney-Pancreas Reception G Take next right. Proceed left down main
Transplant hallway. Reception on right as marked by sign.
Liver Transplant Reception G
Neurology (Adult) Reception C Exit left from elevator. Turn left in front of desk.
Take next right. Reception will be straight
ahead as marked by sign.
Otolaryngology Reception A Exit left from elevator. Turn right in front of
Head and Neck desk. Wrap around to left. Reception will be off
Surgery to the right as marked by sign.
Parking P2 On map, marked by Around the corner from elevator 5.
“P2” elevator sign
Parking P3 On map, marked by Proceed down past pharmacy. Elevators will be
“P3” elevator sign at very end of hallway on left.
Patient Service On map, marked by Exit left out of elevator. Desk is straight ahead.
Center question mark
Pharmacy Reception F Exit left from elevator. Turn left in front of desk.
hallway. Pharmacy is inside big glass cutout.
Radiology Reception G Exit left from elevator. Turn left in front of desk.
hallway. Reception on right as marked by sign
Restroom On map, as marked Across from P2 elevator exit
by sign
Transplant Reception G Exit left from elevator. Turn left in front of desk.
Services Take next right. Proceed left down main
Ultrasound Reception G hallway. Reception on right as marked by sign.
Vending - Proceed to large seating area by receptions D
and F. Vending behind little walls.
Welcome Center On map, marked by Right by main entrance
1
33
Taubman – Floor 2
34
Taubman – Floor 2
Blood Draw Reception H Exit left from elevator. Proceed straight to main 5 (“TC
hallway. Turn left at main hallway. Reception is East”)
last on right as marked by sign.
General Surgery Reception C Exit left from elevator. Proceed straight to main
hallway. Reception is ahead slightly to left as
marked by sign.
General X-Ray Reception A Exit left from elevator. Proceed straight to main
hallway. Turn right at main hallway. Reception is
last on left as marked by sign.
Information Desk On map, marked By Mott entrance.
by question mark
(closest to P3)
Musculoskeletal Reception A Exit left from elevator. Proceed straight to main

Ultrasound hallway. Turn right at main hallway. Reception is
last on left as marked by sign.
Neurosurgery and Reception G Exit left from elevator. Proceed straight to main
Preoperative Clinic hallway. Turn left at main hallway. Reception is
further down hallway on right as marked by sign.
Orthopedic Surgery Reception B Exit left from elevator. Proceed straight to main
hallway. Reception is ahead slightly to right as
marked by sign.
Patient Service On map, marked Exit left from elevator. Desk will be straight
Center by question mark ahead.
(closest to P2)
Restroom On map, as -
marked by sign
Thoracic Surgery Reception C Exit left from elevator. Proceed straight to main
hallway. Reception is ahead slightly to left as
Urology Reception C marked by sign.
35
Taubman – Floor 3
36
Taubman – Floor 3
Ambassador - Exit left from elevator. Walk down stairs. Desk is on P3
Desk left. Parking
Blood Draw On map, Exit left out of elevator. Turn right in front of desk. 5 (“TC
marker 65 Reception is straight ahead. East”)
Critical Care Reception C Exit left out of elevator. Turn right in front of desk.
Medicine Turn left at blood draw and proceed to main
hallway. Reception will be slightly to left as marked
by sign.
Gastroenterology Reception D Exit left out of elevator. Turn left at desk. Turn right
at glass wall. At main hallway, turn left. Reception
will be on right as marked by sign.
General Medicine Reception C Exit left out of elevator. Turn right in front of desk.
Turn left at blood draw and proceed to main
by sign.
Infectious Reception D Exit left out of elevator. Turn left at desk. Turn right
Diseases at glass wall. At main hallway, turn left. Reception
Nephrology Reception C Exit left out of elevator. Turn right in front of desk.
by sign.
Overseas Travel Reception D Exit left out of elevator. Turn left at desk. Turn right
Clinic at glass wall. At main hallway, turn left. Reception
Patient Service On map, Exit left out of elevator. Desk is straight ahead.
Center marked by
question mark
Pre-Op Clinic Reception B Exit left out of elevator. Turn right in front of desk.
hallway. Turn right at main hallway. Reception will
be on left as marked by sign.
Pulmonary Reception C Exit left out of elevator. Turn right in front of desk.
Pulmonary Reception C hallway. Reception will be slightly to left as marked
Function Testing by sign.
Lab
Restrooms - Across from P2 elevator exit
Rheumatology Reception A Exit left out of elevator. Turn right in front of desk.
hallway. Turn right at main hallway. Reception will
be last on left as marked by sign.
37
University Hospital – Floor B2
38
MRI (Magnetic On map, marker Exit right from elevator. Turn 3 (“East Elevators”)
Resonance Imaging) 62 right into long hallway. Turn left
at first hallway. Reception
marked with sign.
Radiation Oncology On map, marker Exit right from hallway. Turn 3 (“East Elevators”)
61 right into long hallway. Turn left
at first hallway. Follow path and
signs. Main entrance and
check-in at very front/back of
building.
39
40
Cross Sectional Reception A Exit right from elevator. Turn left and go 3 (“East
Radiology through double doors. Turn left at first hallway. Elevators”)
CT and Interventional Reception A Reception on right with sign.
Radiology
Emergency (Adult) On map, Exit right from elevator. Turn right and proceed 3 (“East
Emergency marker 57 down hallway. At second hallway on left, turn Elevators”)
(Psychiatric Adult left and proceed through doors with red sign
and Children) overhead. Follow signs for check in.
Psychiatric will be on right. Regular emergency
at end of hall on left.
GI (Gastrointestinal) Reception B Exit right from elevator. Turn left and go 3 (“East
Radiology through double doors. Turn left at third Elevators”)
GU (Genitourinary) Reception B hallway. Reception on left with sign. 3 (“East
Radiology Elevators”)
Nuclear Medicine Reception C 3 (“East
Radiology Elevators”)
Pulmonary Therapy On map, Exit left from elevator. Turn left and proceed 2 (“West
marker 59 down hallway. Turn right at first hallway. Elevators”)
Proceed to back. Marked with signs.
Respiratory On map, Exit right from elevator. Turn left and go 3 (“East
Customer Service marker 58 through double doors. Turn left at second Elevators”)
hallway. Office is on left with sign at door.
Ultrasound Radiology Reception C Exit right from elevator. Turn left and go 3 (“East
through double doors. Turn left at third Elevators”)
hallway. Reception on left with sign.
Adult Emergency Services

Psychiatric Emergency Services (Adult/Children)
Ensure all people are escorted to the appropriate check-in area at front of ED
Radiology
Receptions • Each different reception is indicated by a change in the floor tile
Respitory • This is where patients would go for anything related to their files)
Customer Service
Respitory Care • Pulmonary Lab is not Respiratory Care. Patients might say Respiratory but
mean Pulmonary Lab
41
University Hospital – Floor 1
42
Michigan - Exit left from elevators. Turn left at main hallway. 2 (“West
Rehabilitation Walk towards end of hallway. Follow signs on right Elevator”)
Serves side of hallway.
Occupational Reception 3 Exit right from elevators. Turn left at main hallway. 3 (“East
Therapy and 4 (on map, Turn right down hallway on right as marked by Elevator”)
marker 9) sign. Sign in area at back of hallway.
Orthotics and Reception 2 (on Exit right from elevators. Turn left at main hallway. 3 (“East
Prosthetics map, marker 8) Walk down hallway and look for signs. Door will be Elevator”)
on your right.
Physical Reception 3 Exit right from elevators. Turn left at main hallway. 3 (“East
Therapy and 4 (on map, Turn right down hallway on right as marked by Elevator”)
marker 9) sign. Sign in area at back of hallway.
Security On map, Exit straight out of elevator and proceed straight 4 (“TC
Services/ marker 4 into hallway ahead. Office will be on right as North”)
Lost and marked by sign.
Found
Speech Reception 2 (on Exit right from elevators. Turn left at main hallway. 3 (“East
Pathology map, marker 8) Walk down hallway and look for signs. Door will be Elevator”)
on your right.
Surgery Red Pillar (on Exit right from elevators. Turn left at main hallway. 3 (“East
Check In map, marker 7) Look for red pillar on right side. Elevators”)
Surgery Red Pillar (on Exit right from elevators. Turn left at main hallway. 3 (“East
Waiting Area map, marker 7) Seating area is all along left side. Elevators”)
Surgical On map, Exit straight out of elevator and proceed straight 4 (“TC
Short Stay marker 3 into hallway ahead. Signs overhead. Turn left at North”)
Unit hallway as marked (through double doors). Unit is
on left side.
Trauma/Burn On map, Exit straight out of elevator and proceed straight 4 (“TC
marker 6 into hallway ahead. Signs overhead. Proceed to North”)
very end of hallway.
Vending - Next to surgery waiting area. -
Trauma Burn
• Escort patients to main entrance. Intercom access is required. Escort family to unit
clerk for check in.
Surgery (Pre-Op / Operating Rooms / PACU)

• Escort patients and family members to Surgery Check-In (red pillar). Do not take
patients or families directly to any other area.
General note
All locations accessible from first floor of Taubman, main entrance. Proceed straight down hallway
and follow instructions above with appropriate elevator as landmark/reference.
43
44
Apheresis On map, marker On main hallway. 3 (“East
Procedure Unit 30 Elevators”)
Cashier On map, marker On main hallway. 4 (“TC
26 North”)
Chapel On map, marker Exit straight out from elevator. Continue straight 4 (“TC
22 into hallway ahead. Sign overhead says “Medical North”)
Procedures Unit.” Chapel will be on right.
Clinical - Exit left from elevators. Continue straight into 2 (“West
Pathology hallway, crossing long hallway. Proceed straight Elevator)
and areas along hallway.
Diagnostic - Exit straight out from elevator. Continue straight 4 (“TC
Vascular Unit into hallway ahead. Sign overhead says “Medical North”)
Procedures Unit.” Unit will be on left.
Dining Rooms On map, within Along hallway opposite from fork statue entrance. 3 (“East
A-D cafeteria block Elevators”)
Einstein Bros. On map, marker On main hallway. Look for fork statue for main 3 (“East
Bagels 29 entrance. Take first left and continue straight. Elevators”)
Ford On map, marker On main hallway. 4 (“TC
Auditorium 21 North”)
Gift Shop On map, marker On main hallway. 3 (“East
28 Elevators”)
Interpreter Social Work On main hallway. 4 (“TC
Services GAP Office (On North”)
map, marker 25)
Medical On map, marker Exit straight out from elevator. Continue straight 4 (“TC
Procedures 24 into hallway ahead. Sign overhead says “Medical North”)
Unit Procedures Unit.” Main check in at end of
hallway.
Patient On map, marker Proceed down hallway to left of Cashier. Office is
Relations 27 down the hall on the right.
Single, All - - 4 (“TC

Gender North”)
Restrooms
Social Work On map, marker On main hallway. 4 (“TC
Guest 25 North”)
Assistance
Program
UH Café On map, within On main hallway. Look for fork statue for main 3 (“East
cafeteria block entrance. Elevators”)
Vending On map, within On main hallway. Look for fork statue for main 3 (“East
cafeteria block entrance. Vending machine area is first left. Elevators”)
Wig Bank Social Work On main hallway. 4 (“TC
GAP Office (On North”)
map, marker 25)
45
46
Name Location Directions and Landmarks Elevator
Family Waiting - Exit left from elevator. Waiting areas will be 2 (“West
Area on left side of hallway as marked by signs. Elevators”)
Reserved mainly for unit 4D (ICU)
Neurosurgery Unit 4D (on map, Exit left from elevator. Take left at first 2 (“West
Intensive Care markers 401 and hallway marked by colored blocks on floor. Elevators”)
Unit (NICU) 402) Take next right down hallway. Enter
through second door on left.
Patient Rooms: Units 4A, 4B, and 4C Exit right from elevator. Walk down 3 (“East
4103 – 4455 (on map, markers A, hallway. Look for signs on wall for rooms Elevators”)
B, and C) numbers.
Patient Rooms: Unit 4D (on map, Exit right from elevator. Take left at first 2 (“West
4802 – 4840 markers 401 and hallway marked by colored blocks on floor. Elevators”)
402) Take next right down hallway. Enter
through second door on left.
ICU
• Escort patients to main entrance as marked and check in with clerk. Some units may
require ringing an intercom for access. Unit clerk will escort patient/family from there.
Patient Rooms
• Do not enter patient rooms with contact precautions on door.
• Some rooms are double occupancy. Please ensure escorting to correct room/bed.
General Notes
Units • Units are identified by an alpha-numeric designator corresponding to the building
floor and location on floor: 4A, 4B, 4C, and 4D
- A will be to the right of elevator 3
- B and C will be between elevators 2 and 3
- D will be to the left of elevator 2
- Unit A can be a specialty care unit
- Unit D are generally ICUs or specialty procedure
• “Information Desk” for each unit is located throughout the hallway. They are marked
with signs over the hallway. They can provide any assistance you need.
Patient • Rooms are identified by a 4 digit number
rooms • 4100s and 4400s are in units A, B, and C
- Rooms 4103-4155 are courtside (first cross hallway from elevator 2 or 3)
- Rooms 4402-4455 are riverside (second cross hallway furthest from elevator 2
or 3)
- Rooms may be single occupancy or marked as 1 and 2 bed for double
occupancy
• 4800s are in unit D (ICU)
• Some room numbers may have a letter in front of the number sequence
corresponding to the unit (e.g., B4119 where B is the unit and 119 is room number)
47
48
Surgical Unit 5D (on map, Exit left from elevator. Take left at first 2 (“West
Intensive Care markers 501 and hallway marked by colored blocks on floor. Elevators”)
Unit (SICU) 502) Take next right down hallway. Enter
through either first or second hallway on
left.
Patient Rooms: Units 5A, 5B, and 5C Exit right from elevator. Walk down 3 (“East
5103 – 5455 (on map, markers A, hallway. Look for signs on wall for rooms Elevators”)
B, and C) numbers.
Patient Rooms: Unit 5D (on map, Exit left from elevator. Take left at first 2 (“West
5802 – 5840 markers 501 and hallway marked by colored blocks on floor. Elevators”)
502) Take next right down hallway. Enter
through either first or second hallway on
left.
ICU
Patient Rooms
General Notes
- Unit A can be a specialty care unit
- Unit D are generally ICUs or specialty procedure
or 3)
occupancy
49
50
Reserved mainly for unit 6D (Critical Care)
Critical Care Unit 6D (on map, Exit left from elevator. Take left at first 2 (“West
Medical Unit markers 601 and 602) hallway marked by colored blocks on floor. Elevators”)
Proceed through double doors. Take next
right down hallway. Enter through either
first or second hallway on left.
Inpatient Unit 6A (on map, Exit right from elevator. Walk down 3 (“East
Rehabilitation – marker A) hallway. Turn right at first or second Elevators”
Patient Rooms hallway depending on room number.
6103-6119
Patient Rooms: Units 6B, and 6C (on Exit right from elevator. Walk down 3 (“East
6122 – 6455 map, markers B and C) hallway. Look for signs on wall for rooms. Elevators”)
Patient Rooms: Unit 6D (on map, Exit left from elevator. Take left at first 2 (“West
6802 – 6820 marker 601) hallway marked by colored blocks on floor. Elevators”)
Proceed through double doors. Take next
right down hallway. Enter through first
hallway on left.
Patient Rooms: Unit 6D (on map, Same as above, except enter through 2 (“West
6822 – 6840 marker 602) second hallway on left. Elevators”)
Critical Care Medical Unit

Patient Rooms
General Notes
Units • Units are identified by an alpha-numeric designator corresponding to the building floor
and location on floor: 6A, 6B, 6C, and 6D
• “Information Desk” for each unit is located throughout the hallway. They are marked with
signs over the hallway. They can provide any assistance you need.
- Rooms 6402-6455 are riverside (second cross hallway furthest from elevator 2 or 3)
- Rooms may be single occupancy or marked as 1 and 2 bed for double occupancy
• 6800s are in unit D (Critical Care)
• Some room numbers may have a letter in front of the number sequence corresponding
to the unit (e.g., B6119 where B is the unit and 119 is room number)
51
52
Family - Exit left from elevator. Waiting areas will be on 2 (“West
Waiting Area left side of hallway as marked by signs. Elevators”)
Cardiac Unit 7D (on map, Exit left from elevator. Take left at first hallway 2 (“West
Intensive markers 701) marked by colored blocks on floor. Take next Elevators”)
Care Unit right down hallway. Enter through second
(CICU) hallway on left.
Dialysis Unit 7D (on map, Exit left from elevator. Take left at first hallway 2 (“West
marker 702) marked by colored blocks on floor. Proceed Elevators”)
straight into door marked by green triangle on
floor.
Patient Units 7A, 7B, and 7C Exit right from elevator. Walk down hallway. 3 (“East
Rooms: (on map, markers A, Look for signs on wall for rooms numbers. Elevators”)
7102 – 7455 B, and C)
Patient Unit 7D (on map, Exit left from elevator. Walk down hallway. 2 (“West
Rooms: markers 701 and Take first hallway on left. Take next right down Elevators”)
7826 – 7844 702) hallway. Enter through appropriate entrance.
ICU
• There is a Cardiac ICU in CVC. Ensure family is going to the correct location.
Patient Rooms
General Notes
or 3)
occupancy
53
54
Family - Exit left from elevator. Waiting areas will be on 2 (“West
Waiting Area left side of hallway as marked by signs. Elevators”)
Reserved mainly for unit 8D
(Intermediate/Progressive Care)
Intermediate/ Unit 8D (on map, Exit left from elevator and walk down hallway. 2 (“West
Progressive markers 801 and Take left at first hallway marked by colored Elevators”)
Care 802) blocks on floor. Take next right down hallway.
Enter through second hallway on left.
Patient Units 8A, 8B, and 8C Exit right from elevator. Walk down hallway. 3 (“East
Rooms: (on map, markers A, Look for signs on wall for rooms numbers. Elevators”)
8102 – 8455 B, and C)
Patient Unit 8D (on map, Exit left from elevator. Take left at first hallway 2 (“West
Rooms: markers 801 and marked by colored blocks on floor. Take next Elevators”)
8802 – 8840 802) right down hallway. Enter through appropriate
entrance.
Intermediate/Progressive Care
Patient Rooms
General Notes
or 3)
occupancy
• 8800s are in unit D (Intermediate/Progressive Care)
55

Psychiatry: Unit 9D (on map, Exit left from elevator. Proceed straight down 2 (“West
Rooms 9141- marker 903) hallway. Hallway with intercom access will be Elevators”)
9458 on the right.
Psychiatry
• Only permitted visitors are allowed. Intercom access required for entrance. Do not
escort family beyond main entrance.
• Elevator 3 has a floor 9 button, but will not give you access to this section.
56
University Hospital South – Floor 2

Auditorium On map, marker 46 From Triangle, proceed through Elevator 9
(“MCHC”) green doorway. Will be on left.
EMG/EEG On Map, marked with Proceed towards elevator 9. Check Elevator 9
“EMG/EEG” in will be on left after passing
elevators.
57

ECT On map, marked by “ECT Exit left from elevator. Take first Elevator 8
Waiting Room” right. Clinic on left. Sign outside.
58

Medical Short - Exit left out of elevators. Instruct patients floor is key 9
Stay Unit – Blue: access and must use intercom to enter. Rooms will all be
Rooms 19-40 to right once enter double doors. Can access other end of
rooms via connection at end of hallway.
Palliative Care: - Exit left out of elevators. Instruct patients floor is key 9
Rooms 41 and 42 access and must use intercom to enter. Room 41 is
immediately off to left. Room 42 is to the right out of the
elevators.
Palliative Care
• Palliative care is a multidisciplinary approach to specialized medical and nursing care
for people with life-limiting illnesses. It focuses on providing relief from the symptoms,
pain, physical stress, and mental stress of a terminal diagnosis.
• Consider this when escorting family members as it may be an emotional period for
them.
General notes
Inpatient • Unit clerk can confirm room number over intercom
rooms • Do not enter rooms with any contact precaution signs
59
Women’s and Children’s Hospitals – Floor 2
60
ATM On map, Proceed towards Welcome Desk. Located to the around -
marker 53 towards the right of the desk.
Audiology Reception A Exit left from elevator. Proceed down hallway along glass 6
(Pediatric) wall. Signs overhead.
Blood Draw Reception B Exit left from elevator. Proceed down hallway along glass 6
wall. Signs overhead.
Cafeteria On map, Walk towards main Welcome Desk. Turn left. Proceed -
marker 54 straight ahead until see café.
Emergency On map, From floor 2 entrance, escort towards welcome desk. Turn -
marker 55 left at welcome desk and proceed straight towards “EXIT”
sign. Follow signs to Emergency Department. Will require
intercom to gain access.
Family Center On map, Down hallway to the left of Welcome Desk. Center is on -
marker 51 right as marked by sign.
Gift Shop On map, Down hallway to the left of Welcome Desk. Center is -
marker 52 straight ahead as marked by sign.
Otolaryngology Reception A Exit left from elevator. Proceed down hallway along glass 6
(Pediatric) wall. Signs overhead.
Security Desk Big bird At connection between Mott and Taubman -

Spiritual Center On map, In hallway leading towards Taubman (away from main -
marker 50 entrance)
Valet Main Lobby Underneath superman -
Welcome Desk Main - -
entrance
Pediatric Emergency Services

Ensure all people are escorted to the appropriate check-in area at front of ED
Children’s and Women’s General Procedures

• Patients and families must be issued a sticker and answer general health questions
before entering Mott and Von Voigtlander. Escort all patients and families to main
security desks. Provide additional wayfinding assistance if requested by family.
61
62
Craniofacial Clinic Reception B Exit left from elevator. Proceed down hallway along 6
(Pediatric) glass wall. Signs overhead.
Dentistry Reception B Exit left from elevator. Proceed down hallway along 6
Neurology Reception B Exit left from elevator. Proceed down hallway along 6
Oral/Maxillofacial Reception B Exit left from elevator. Proceed down hallway along 6
Surgery (Pediatric) glass wall. Signs overhead.
Orthopedic Reception C Exit right from elevator. Walk down hallway. 6
Surgery (Pediatric) Reception at end as marked by sign.
Plastic Surgery Reception B Exit right from elevator. Turn right at intersection. 6
(Pediatric) Check in as marked by sign.
Radiology Reception C Exit right from elevator. Walk down hallway. 6
(Pediatric) Reception at end as marked by sign.
Parking (P4) P4 From elevator 6 – Exit right out of elevator. Proceed 6 or

down hallway. Turn right at the intersection of 7
carpet and title. Continue around security desk.
Bridge will be ahead.
From elevator 7 – Exit from elevators. Continue
past security desk. Bridge will be ahead.
Security Desk On map, marked From elevator 6 – Exit right out of elevator. Proceed 6 or
as question down hallway. Turn right at the intersection of 7
mark carpet and title. Security desk will be on right.
From elevator 7 – Exit from elevators. Desk will be
ahead.

General notes
• Clinic only floors include 5 and 6
• Hospital only floors include 10, 11, and 12
• Connections between Clinic and Hospital sides on Floors 3, 4, 7, 8, and 9
• Each floor has a security desk that can assist with wayfinding
63
64
PACU (Post Anesthesia On map, marked by Exit from elevator. Desk straight ahead. 7
Care Unit) question mark
Pre-Op Area On map, marked by Exit from elevator. Desk straight ahead. 7
question mark
Surgery Check-In On map, marked by Exit from elevator. Desk straight ahead. 7
question mark
Surgery Clinic Reception B Exit left from elevator. Proceed down 6
(Pediatric) hallway along glass wall. Signs overhead.
Urology Clinic Reception B Exit left from elevator. Proceed down 6
(Pediatric) hallway along glass wall. Signs overhead.
Surgery/Pre-Op/PACU
• Escort patients and families to main desk.
• Do not escort a family or patient past the reception area
• Do not accompany children to any procedures. Refer to staff if requested.

General notes
65
66
Name Location Landmarks Elev.
Autism Collaborative Reception B Exit left from elevator. Proceed down 6
hallway along glass wall. Signs overhead.
Child Behavioral Health Reception B Exit left from elevator. Proceed down 6
Eating Disorders (Pediatric) Reception B Exit left from elevator. Proceed down 6
Psychology (Pediatric) Reception B Exit left from elevator. Proceed down 6

General notes
67
68
Adolescent/Behavioral Reception C Exit right from elevator. Proceed down hallway. 6
Medicine Signs overhead.
Comprehensive Weight Reception C Exit right from elevator. Proceed down hallway. 6
Management Signs overhead.
DSD Clinic – Reception C Exit right from elevator. Proceed down hallway. 6
Disorders/Differences of Signs overhead.
Sex Development Clinic
Infectious Disease Reception C Exit right from elevator. Proceed down hallway. 6
Signs overhead.
Genetics Reception C Exit right from elevator. Proceed down hallway. 6
Signs overhead.
Neurology/Sleep Reception C Exit right from elevator. Proceed down hallway. 6
Medicine Signs overhead.
Neuromuscular/Duchenne Reception C Exit right from elevator. Proceed down hallway. 6
Signs overhead.
Neonatology Reception C Exit right from elevator. Proceed down hallway. 6
Signs overhead.
Palliative Care Reception C Exit right from elevator. Proceed down hallway. 6
Signs overhead.
Pulmonary/Vent Reception C Exit right from elevator. Proceed down hallway. 6
Signs overhead.

General notes
69
70
Adult Bone Marrow Reception B Exit left from elevator. Proceed down 6
Transplant and Leukemia hallway along glass wall. Signs overhead.
(Clinic, Infusion,
Procedures)
BMT Adult Patient Rooms 7 West Exit from elevator towards information desk. 7
Confirm direction with security.
BMT Clinic (Pediatric) Reception C Exit from elevator towards information desk. 7
Hematology (Pediatric) Reception C At intersection take left. Reception on right7
Oncology (Pediatric) Reception C as marked. 7
Pediatric Patient Rooms 7 East Exit from elevator towards information desk. 7
Restrooms On map, as Follow signs 6 or
marked by sign 7

Patient Rooms
General notes
Inpatient Rooms
General • You can confirm a room with security desks.
Units • Units are identified by an number and cardinal direction combination
Rooms • Rooms are marked by a two digit number
71
Women’s and Children’s Hospital – Floor 8
72
Dermatology (Pediatrics) Reception B Exit left from elevator. Proceed down hallway 6
Endocrinology (Pediatrics) Reception B along glass wall. Signs overhead. 6
Gastroenterology Reception B 6
(Pediatrics)
Intestinal Rehabilitation Reception B 6
Program (Pediatrics)
Michigan Game Day - Exit from elevator towards information desk. 7
Experience Turn left at intersection. Entrance by sign
overhead.
Nephrology (Pediatrics) Reception B Exit left from elevator. Proceed down hallway 6
along glass wall. Signs overhead.
NICU (Newborn or Neonatal 8 West Exit from elevator towards information desk. 7
Intensive Care Unit) Confirm direction with security.
Pediatric Patient Rooms 8 East Exit from elevator towards information desk. 7
Photopheresis Reception A Exit left from elevator. Proceed down hallway 6
Pulmonary Function Lab Reception B along glass wall. Signs overhead. 6
(Pediatrics)
Rheumatology (Pediatrics) Reception B 6
Sports Medicine (Pediatrics) Reception B 6
Transplant (Pediatrics) Reception B 6

Patient Rooms
General notes
Inpatient Rooms
73
74
Adult Ultrasound Reception B Exit left from elevator. Proceed down hallway 6
Birthing Center - Exit from elevator towards information desk. 7
Family Waiting - Exit from elevator towards information desk. 7
Fetal Diagnostic - Exit from elevator towards information desk. 7
Treatment Center Confirm direction with security.
Gynecology Reception B Exit left from elevator. Proceed down hallway 6
N.E.S.T (Newborn - Exit from elevator towards information desk. 7
Stabilization and Confirm direction with security.
Treatment)
Obstetrics Reception B Exit left from elevator. Proceed down hallway 6
OB Procedures Room - Exit from elevator towards information desk. 7
(Proper Attire Confirm direction with security.
Required)
PACU (Post - Exit from elevator towards information desk. 7
Anesthesia Care Unit) Confirm direction with security.
Patient Rooms 23-50 - Exit from elevator towards information desk. 7
Restrooms On map, as - 7
marked by sign
Triage - Exit from elevator towards information desk. 7

Patient Rooms
General notes
Inpatient Rooms
75
76
Dialysis - Exit from elevator towards information desk. 7
Nursing Mothers (Room 8- - Exit from elevator towards information desk. 7
703) Confirm direction with security.
PCTU (Pediatric Cardio - Exit from elevator towards information desk. 7
Thoracic Unit) Confirm direction with security.
PICU (Pediatric Intensive - Exit from elevator towards information desk. 7
Care Unit) Confirm direction with security.
Ronald McDonald House - Exit from elevator towards information desk. 7
Vending - Exit from elevator towards information desk. 7

Patient Rooms
General notes
Inpatient Rooms
77
78
Cardiology - Exit from elevator towards information desk. 7
Michigan Congenital - Exit from elevator towards information desk. 7
Heart Center Confirm direction with security.
Patient Rooms 11W-33 - Exit from elevator towards information desk. 7
through 11W-64 (West) Confirm direction with security.

Patient Rooms
General notes
Inpatient Rooms
79
80
Conference Rooms - Exit from elevator towards information desk. 7
Child Life - Exit from elevator towards information desk. 7
EEG Lab and Check-In - Exit from elevator towards information desk. 7
Neurology - Exit from elevator towards information desk. 7
Occupational Therapy - Exit from elevator towards information desk. 7
(OT) Confirm direction with security.
Patient Rooms 12E - Exit from elevator towards information desk. 7
(East), 12E-1 to 12E-32 Confirm direction with security.
Physical Therapy (PT) - Exit from elevator towards information desk. 7
School Room - Exit from elevator towards information desk. 7
Speech Pathology - Exit from elevator towards information desk. 7

Patient Rooms
General notes
Inpatient Rooms
81
NOTES
82
NOTES
83
SAFETY QUICK REFERENCE
ZONE EMERGENCY PROCEDURES FAMILIARIZATION

• Where is your closest fire extinguisher
• What is your closest stairwell and exit in case of evacuation
EMERGENCY CODES
Code Description Action
Blue Cardiac arrest
D* Clinical disaster
E* Non-clinical emergency
F* Fire RACE PASS
Rescue Pull the pin on the
Move people out of danger area handle
Alarm Aim the hose or
• Dial 911 nozzle
• Report “Code F” with location Squeeze the
• Pull fire alarm handle
Contain Sweep from side
• Close doors and windows to size
• Clear corridor of equipment and
supplies
Extinguish
If trained and safe to do so (PASS)
Pink* Infant abduction / • Be aware of your surroundings: watch for anyone trying
HUGS Security System to leave the unit with a bag, case or backpack large
enough to conceal an infant
• If anything observed, dial 6-7890 (Security) on health
system phone and advise of what seen
Silver Potential violence/hostage
R-1 Bomb threat
R-2 Bomb discovered
“Yellow Discreet distress signal to • Dial 999 on health system phone
card” call for security • Advise location/details of incident
* Indicates drill may occur on normal basis and will be announced as such
EMERGENCY CONTACTS
Name Phone
Ambassador 5-5983 (from house phone) or 734-615-5983 (from cell)
Medical/patient related emergencies 999 (from house phone)
Non-medical, criminal, or fire 911 (from house phone)
Security 6-7890 (from house phone)
84

Ambassador GuideBook Rev1 PDF

Încărcat de

Informații document

Titlu original

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

Ambassador GuideBook Rev1 PDF

Încărcat de

Drepturi de autor:

Formate disponibile

04/09/2018/r1

If you are injured during a shift

Lost Car Instructions

After Hours Valet

POPULAR QUESTIONS AND DESTINATIONS

Morgue – Body Identification

POPULAR PLACES AND THINGS

Name Location Directions and Landmarks Elev.

Med Inn – Floor 2

Name Location Directions and Landmarks Elev.

Med Inn – Floor 3

Name Location Directions and Landmarks Elev.

Name Location Directions and Landmarks Elev.

Med Inn – Floor 7

Musculoskeletal Reception A Exit left from elevator. Proceed straight to main

Adult Emergency Services

Surgery (Pre-Op / Operating Rooms / PACU)

Single, All - - 4 (“TC

Critical Care Medical Unit

University Hospital – Floor 9

University Hospital South – Floor 2

University Hospital South – Floor 3

University Hospital South – Floor 4

Security Desk Big bird At connection between Mott and Taubman -

Pediatric Emergency Services

Children’s and Women’s General Procedures

Parking (P4) P4 From elevator 6 – Exit right out of elevator. Proceed 6 or

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

Children’s and Women’s General Procedures

ZONE EMERGENCY PROCEDURES FAMILIARIZATION

S-ar putea să vă placă și