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Journalism ethics amid structural change

Author(s): Jane B. Singer


Source: Daedalus, Vol. 139, No. 2, On the future of news (Spring 2010), pp. 89-99
Published by: The MIT Press on behalf of American Academy of Arts & Sciences
Stable URL: http://www.jstor.org/stable/20749827
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Jane B. Singer

Journalism ethics amid structural change

Journalism - as a practice, a product, narrative style. Traditional ethical


and a profession - is undergoing rapid guidelines for "making news" are
and dramatic structural change. There being reconsidered.
are four key aspects of this change, each
Relationship structure is changing.
with its own ethical implications.
Relationships between journalists
Economic structure is changing. For and "the people formerly known as
many practitioners, the collapse of the audience"1 are evolving to accom
previously reliable business models modate the increasingly open and
is the most pressing, and distressing, fluid construction of meaning just
of the changes. Tactics to develop described. Practitioners are revisit
alternative revenue streams and to ing ethical principles predicated on
shore up old ones create new or new maintaining professional distance
ly intensified ethical pressure points. and difference.

Organizational structure is changing. These four aspects of occupational


Newsrooms are being dramatically change are interconnected, and so are
resized and reconfigured, and roles the ways in which they affect the ethi
within them rethought. New respon cal beliefs and behaviors of journalists.
sibilities and working conditions gen However, by first exploring each on its
erate ethical issues for journalists. own, we can then attempt to weave the
strands together and look to the future.
Narrative structure is changing. As
journalists have adapted to the Inter
net, their stories have taken on a more jTTls the first decade of the twenty
first century ended, media organiza
postmodern form. The construction tions faced a double economic wham
of meaning is more fluid than in the
past, and the process of that construc
my. One aspect is cyclical. The wide
spread economic downturn has been
tion is more open and transparent. In
addition, new formats have encour very bad news for the industry. Among
other effects, virtually none of them
aged and facilitated a more personal
positive, stock prices have plummet
ed, advertising revenue has evaporat
? 2010 by the American Academy of Arts ed, and many readers have decided
& Sciences that the pennies spent on a newspa

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Jane B. per are among the easiest to pinch. The away what is extremely expensive to
Singer combination means less - much less - produce - call it journalism - and get
on the
future money available to do journalism. ting next to nothing in return. In the
of news But recessions come and go. Digital process, they also are building audi
media seem here to stay, making their ence expectations that this is the way
economic impact more significant. For a the world of information should work.
decade and more, news outlets gambled The ethical implications are of the
that an advertising model that had paid sort that financial pressures typically
most of the bills for 150 years - a model create, many of them relating to issues
in which the cost to an advertiser was of editorial independence. The Washing
based largely on how many people were ton Post's aborted plan to sell seats at the
likely to see the ad - would migrate more table to sponsors of "salons" - bringing
or less intact to the Internet. While they together journalists, lawmakers, admin
waited for that to happen, publishers istration officials, business leaders, and
concentrated on building the reader others for off-the-record discussion of
ship of their affiliated websites, mainly public policy issues, at a cost of up to
by offering most or all of their content $25,000 per sponsor - is only one of the
online for free. more egregious examples.2 In fact, it
Particularly among the print media, was one of the easier ones to deal with,
these efforts have been successful. Most and the Post abandoned the idea well
newspaper and magazine websites have before the first cocktail was poured.
far more visitors than their correspond The proper ethical response to other
ing hard copies have readers. Nearly an issues of journalistic independence that
entire generation of news consumers are emerging as revenues sink can be
has grown up with readily available in more open to debate:
formation at their fingertips - and the . To what extent should user interest in a
expectation that all of it is, and always
particular story or type of story (which,
will be, free.
of course, can be precisely identified
Many publishers are now thinking
and tracked through website "hit logs")
they should have been more careful
affect journalists' news decisions? Does
what they wished for. Although on
more coverage or better play of high
line advertising revenue has seen sig
interest items constitute serving the
nificant growth over the past fifteen
public, or is it merely what some in the
years, it has not grown nearly enough
newsroom deride as "traffic whoring" ?
to make up for the deep revenue losses
of traditional media products. Internet . One attractive and potentially lucrative
advertising is ubiquitous, but it is also alternative to traditional advertising is
very, very cheap. Moreover, both classi commercial sponsorship of parts of a
fied and display advertisers have many website. Sponsors want to be associat
more ways to reach audiences than be ed with content targeted to the people
fore ; they need not, and increasingly likely to be interested in their goods or
do not, rely on a media outlet to deliv services. But what message do readers
er their message to potential custom get when a travel agency sponsors a
ers (or, if you prefer, to bring poten newspaper's online travel section, a
tial customers to their message). With local medical center its health section,
something like horror, publishers have or an investment company its finan
belatedly realized that they are giving cial section?

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Niche blogs, such as the "mommy freelancers for much of the website's Journalism
ethics amid
blogs" offered by Gannett newspa information, a riskier proposition. The structural
per websites, have become very pop viability of the whole enterprise could change
ular - with local mothers and with easily be destroyed by a single lawsuit.4
people eager to sell them niche prod
ucts. Site guidelines typically forbid The growth of journalistic "work for
posting commercial messages, but it hire," with its accompanying risks, is
can be tough to tell the difference be one of a host of issues raised by ongo
tween a blog post that is actually an ing changes to newsroom organization
unpaid ad and one that expresses the al structures. These changes stem in
honest enthusiasm of a young mother large part from the economic pressures
for a new brand of baby formula. described above; they are also an adap
tation to the need to maintain a journal
Those are just examples of the sorts
istic website along with a traditional
of problems stemming from difficulties
news product.
with traditional economic approaches.
Throughout the 1990s and well into
In addition, news enterprises are taking
the 2000s, most media organizations
tentative steps toward wholly different
maintained separate and unequal Web
models, as Robert Giles explores else
where in this issue. New ventures in operations. Typically staffed by relative
ly few, relatively inexperienced journal
clude ongoing experiments with non
ists, these staffs often were segregated
profit journalism such as the ProPub
from reporters and editors in the main
lica investigative journalism enterprise,
newsroom, many of whom regarded
backed primarily by foundation fund
their online colleagues with disdain, if
ing, or the local Voice of San Diego,
they regarded them at all. Online jour
backed largely by individual donors.
nalists spent much of their time "repur
Traditional media organizations also
posing" material created for the legacy
are exploring new ownership models;
product, for instance by adding links
an example is the partial Employee or visual enhancements.
Stock Ownership Plan (esop) that ac
Changes began in the mid-2ooos.
companied the 2009 sale of a group of
"Convergence" became an industry man
Maine newspapers to a new publisher.
But new models also raise ethical is tra, with managers pushing newsroom
staffs to develop a version of their sto
sues, including questions about where ries for the website or at least to work
loyalties lie. For example, MinnPost.com,
more closely with those who could. Some
a nonprofit journalism enterprise cover
journalists did incorporate the Internet
ing issues in Minnesota, is funded large
in their thinking, though mostly in the
ly by "member-donors" who contribute
from $10 to $10,000 to the site. Some, as context of special projects rather than
routine news-gathering and news-writ
site reporter and blogger David Blauer
ing. Many others continued to ignore
admits, are people he covers. And what
the Web as long and as thoroughly as
happens to his journalistic credibility if
a public relations firm decides to steer
possible.
That is less and less likely to be an
dozens of sponsors his way?3 Moreover,
option. By the late 2000s, growing
dependence on donors generally means
numbers of newsrooms were moving
there is not enough money for a large
staff; that in turn means reliance on toward true multiplatform news pro
duction. The trend has been driven

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Jane B. both by the burgeoning online audience perfection" must be balanced with
Singer
on the and its expectation that the media web the reality of having to let things go,
future site will offer timely (and free) news, especially when editing for the Web.
of news and by the brutal reality that staff cut The Boston Globe s Jim Franklin said
backs mean fewer - perhaps far fewer, material may be published unedited
with some newspapers losing half their online, then checked for problems lat
journalists - people available to handle er; in addition, he noted that "every
all the tasks necessary to sustain multi one does everything," editing content
ple news products. across a range of topics whether or not
Stories are increasingly likely to ap they know anything about them. The
pear online as soon as viable informa same is true at The Dallas Morning News,
tion is available, sometimes direct from where staff reductions have left a single
a reporter's laptop, mobile phone, or editor with just three hours at the end
other transmission device; many news of the night dedicated to the Web, ac
papers, for instance, are developing cording to business desk editor Chris
"early teams" of journalists who begin Weinandt.
work at dawn and work through the In short, newsroom staff sizes have
early afternoon to prepare content shrunk at precisely the same time as
for the website,5 which gets most of the website has become a more inte
its traffic during the business day. Be gral part of the news product, and the
cause the Internet is a visual and audi skills of remaining journalists have
tory medium, the same reporters may been stretched in unfamiliar directions
be expected to upload sound bites from to meet the expanding content require
interviews and to capture still and/or ments. The result is that online journal
video images; these rarely are formats ism is no longer separate, but it is, per
with which they have much expertise. haps ironically, increasingly unequal.
Back in the newsroom, editors prepare When the website contained primarily
content for both the website and the content repurposed from the tradition
legacy product - if they see it at all be al medium, whatever ethical standards
fore a reporter publishes it directly on went into the latter were replicated on
line. Both reporters and editors also line. The shift to multiplatform produc
may double as bloggers or contribute tion is leading to different standards for
to various social media offerings, as different media: With fewer people but
discussed below. The news organiza more work, the care taken with the on
tion may or may not maintain a dis line product - which generally has the
tinct online staff, but if it does, those larger audience - is likely to be inferior
journalists are likely to work much to the care taken with the legacy one,
more closely with the rest of the news still seen as the "news of record" as
room than was the case a decade, or well as the larger revenue generator.
even a few years, ago. One copy editor describes the news
At the 2009 meeting of the Associa paper as the broadsheet, while the
tion for Education in Journalism and website is the tabloid.
Mass Communication, newspaper copy Organizational restructuring also
editors discussed the ethical implica may give the journalist a greater role
tions of these changes on the accuracy in marketing and promotion. Jill Van
of what is published. Mike Richard of Wyke of Drake University points out
The New York Times said the "desire for that with the advent of social media,

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editors have become instrumental not A newspaper reporter can use only words Journalism
ethics amid
just in disseminating the news itself on paper, maybe accompanied by a pho structural
but also in getting out news about the tograph or two; a television journalist re change
news. They are providing Twitter feeds, lies on pictures and sounds. Other con
publicizing stories through sites such as straints are created by space limitations.
Facebook, and serving as online pitch A newspaper has so many pages and no
men in other ways as well. In addition, more; a radio newscast is over when its
newsroom blogs have made editors and minutes are up. Still others derive from
reporters more visible commentators the nature of publication or broadcast
both on the news itself and on what deadlines. A story is finished when the
goes into producing it, raising other presses run or the cameras roll, what
ethical issues in relation to changing ever the ongoing reality that any story
narrative structures. can only partially describe.
All these narrative strictures are jetti
V Vriting a news story is, traditionally, soned when journalism moves online,
a somewhat formulaic process. Particu with ethical implications for journalists.
larly in American journalism, the "in Along with the pressures created by a
verted pyramid" structure, in which the move to a multimedia environment, we
facts a journalist deems most crucial are already have seen how changes in orga
clustered at the top followed by details nizational structure affect the process of
of decreasing importance the further checking the accuracy of information be
down one reads, is the most common. fore it is published. Accuracy is a compo
Alternative narrative structures may nent of, or more properly a route to, the
be used, particularly in feature or other paramount journalistic norm of truth
"soft news" stories, but they tend to be telling. The Internet, a medium whose
relatively underutilized and nearly as core narrative attributes involve inter
narrowly proscribed in form. activity and speed, accommodates an
Moreover, with the exception of some understanding of truth that is far more
columnists, most journalists are expect open and more fluid than the one en
ed to write in a style that implicitly dis closed by traditional journalistic struc
tances the writer from both subject and
tures.
audience. Journalists are trained to make It is more open because there is un
themselves as nearly invisible as possible limited space to tell the story, because
to the reader. The reporter is idealized as the story can be connected with any
an observer of events but not a partici other bit of information through hyper
pant in or a commentator on them. This links, and, most important, because an
detached professional stance is a core as unlimited number of people are avail
pect of the journalistic ethic of objectiv able to help with the telling. As stories
ity, which combines ideas of indepen are linked up to other websites, opened
dence, neutrality, and a rough sort of to comments, replicated on blogs, and
evenhandedness among the diverse views passed along viral information chains,
of those involved in or affected by some the journalist no longer controls either
thing the journalist deems newsworthy. the content that is included or the sourc
There are other structural constraints es of that content; anyone who sees the
on the traditional journalistic narrative story can add to it, challenge it, com
as well. Some stem from the limitations ment on it. Not all of those comments
of the medium in which the story is told. are cogent, and not all of the challenges

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Jane B. stand up to scrutiny. But some are and newscasts not only because they are so
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on the do, and the end result likely will be a dif much less expensive to produce but also
future ferent, more multifaceted version of the because any actual news has appeared
of news "truth" of a story than the one the lone online hours before the scheduled news
journalist started with. In short, the jour show. Quality print newspapers are fore
nalist no longer is alone in carrying out grounding "news analysis" and other
the process of determining what is true narrative structures that offer context
and meaningful - or in disseminating the to help readers understand what they
results of that process. The construction already know took place. Both of these
of meaning is more widely shared in a narrative forms are giant steps away
network that encompasses many seekers from a detached, neutral, facts-centered
of truth and incorporates many voices in approach to reporting and writing.
reporting and relaying it. But neither does the Internet necessar
In addition to being more open, the In ily encourage the detachment inherent
ternet is a more fluid news environment in the ethic of objectivity. On the con
because there also is unlimited time for trary, a network is about connections; it
a story to be told. Especially for "break bridges distances and erases boundaries
ing news," or news of an event as it is of all kinds, including those between
happening, online audiences seem to journalists and readers. Before turning
understand that details will be revised to the changes in relationship structures
as events unfold and more or different that result, there is one more important
information becomes available. If jour change in narrative structure to touch
nalism has always offered a snapshot on: the rise of the "j-blog."
of history, the camera now clicks off As journalist blogs have gained popu
frames at near-instantaneous speeds. larity, journalists warned all their work
A newspaper story must wait a whole ing lives to keep their personal view and
day to be updated or amended; an on voice out of their writing are now being
line one can change many times an urged to showcase both. Indeed, j-blogs
hour. Although news organizations are nearly the complete opposite in nar
continue to fret about how to signal rative structure from the traditional "ob
corrections, both journalists and audi jective" news story. In tone, the best are
ences are increasingly seeing stories as conversational, candid, even cheeky.
works in progress, covering news as it They talk about "I" and "you," not that
unfolds rather than declaring it over be other, more distant "third person" who
cause a deadline is approaching. "The fills the paragraphs of most newspaper
web," says The New York Times' Mike stories. They convey what the journalist
Richard, "is a canvas that never dries." thinks - both reflection on the world and
Which brings us back to objectivity. self-reflection on the process of turning
If news is being turned into stories on parts of that world into a news product.
line as it happens, and as people outside They invite responses from outside the
the newsroom are shaping those stories newsroom, and j-bloggers then respond
in myriad ways, what is left for the tra to the responses.
ditional media outlet to contribute? While some journalists say they feel
The answer seems to be: interpretation. liberated, j-blogs make other reporters
Across the television landscape, com and editors ethically uncomfortable. The
mentary formats have filled many of issue, as weTl see below, comes down to
the hours formerly devoted to formal an understanding of what constitutes

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journalistic credibility and trustworthi to remain free from outside pressures Journalism
ethics amid
ness. For some, it rests on open com to shape information toward ends that structural
munication with the public, for which serve vested, rather than public, inter change
a blog offers a splendid new vehicle. ests. That said, journalists are either
For others, credibility stems precise naive or just plain wrong to think that
ly from the preservation of a neutral protestations of independence and
stance, which can be jeopardized by high-minded impartiality will suffice
posting to a blog. when every word they write (or fail to
write) is open to scrutiny and specula
JLhe structural change in the relation tion in the rowdiest, most rapid-fire,
ships between practitioners and the and least restricted marketplace of
ideas ever created.
public is having a profound effect on
newsroom culture. In the past, virtual Instead, the ethical buzzword of the
ly all of a journalist's working relation Internet is "transparency," and it ad
ships were with sources and colleagues; dresses a wide range of real and imag
the newsroom walls (and at larger pa ined journalistic sins. It is most close
pers, the security guard in the lobby) ly connected with the traditional jour
meant control over who entered the nalistic norm of accountability. Aside
physical workspace, and ownership of from a few dictatorships, most nations
around the world have at least one code
the printing press or broadcast trans
mitter ensured even firmer control over of press ethics that delineates the na
who or what entered the news space. ture of accountability to peers, sources,
Aside from the occasional phone call subjects, and audience members; the
to the news desk or letter to the editor, U.S. Society of Professional Journalists'
which might or might not be edited Code of Ethics, for example, urges jour
and then published, actual readers or nalists to "clarify and explain news cov
viewers rarely touched the working erage and invite dialogue with the pub
lives of most journalists, particularly lic over journalistic conduct."7 The In
at larger news organizations. ternet, with its unlimited space and in
In a networked environment, inter herently interactive structure, offers the
action with audience members has be ideal platform for both explanation and
come integral to the journalistic pro conversation.
cess. Consider again that notion of ob In a traditional environment, jour
jectivity. One of the most hotly debat nalists tend simply to ask audiences to
ed issues in the industry today is wheth trust them: to trust that they are being
er objectivity remains valuable (or even truthful, that they have been diligent
plausible) or whether it is being super and open-minded in gathering informa
seded by an ethical Zeitgeist better suited tion, that they have captured the most
to the rise of a relativistic medium. An important details of a story in the ten
inches or two minutes allocated to it. It
emerging consensus seems to suggest
that journalistic credibility in an unfet is a lot to ask. Perhaps, as the declining
tered information environment remains reputation of the news media suggests,
crucial and rests to a significant extent it is too much.8 The online environment
on independence from partisan or fac though, offers the opportunity to active
tional interests.6 The ethical value in ly foster trust, not just demand it.
both objectivity and independence lies Transparency can take various forms.
in underscoring the need for journalists Using links to back up story references,

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Jane B. for example, is essentially an aspect of fession - and most journalists either be
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on the the new narrative structure already de lieve themselves to be professionals or
future scribed; a story is no longer self-con aspire to be, depending on whom you
of news tained but can be extended outward to ask - is the right to devise and enforce
connect to other material anywhere on their own ethical standards.9 But on
the Internet. Although linking decisions line, oversight of journalists' behavior
require judgment about the appropriate has become a team sport, and here, too,
ness of what's at the other end of a click, the newsroom no longer controls who
most raise few ethical alarms for journal gets to play.
ists, who see them as offering readers rel Many have been startled by the in
atively straightforward options to obtain tensity of the scrutiny - and by the
more information about a story topic. fact that so few seem to think journal
Offering more information about one ists are as ethical as they believe (or
self, another crucial aspect of transpar hope) themselves to be. The criticism
ency, is a thornier issue for journalists is valuable for a variety of reasons, not
steeped in a culture that prizes the main least because it provides an impetus for
tenance of professional distance. Many attention to ethical issues and efforts to
harbor a not-irrational fear that such in make changes where they are needed.
formation could provide ammunition Perhaps less predictably, new relation
for those looking for bias behind every ship structures also are encouraging
byline. However, other members of the journalists to think about what, exact
vast Internet community, including many ly, it is that they do and why (or if) it
bloggers, have given precisely this ele retains any value in a world in which
ment of transparency a central place in anyone can be a publisher.
their idea of how life in a network should A couple of my recent studies in Brit
function. As discussed above, journalists ain suggest that new relationships with
themselves are finding blogs an optimal audiences are prompting journalists
format for this sort of disclosure. to see their own ethical standards as
More broadly, the Internet encour a more definitive distinguishing char
ages the construction of closer relation acteristic and a greater source of ongo
ships with news audiences than in the ing value than, say, the ability to write
past. For journalists, serving the pub well (an ability many outside the news
lic becomes about more than telling room share) or to gain access to sources
people what information exists; it is (who can be found readily enough on
also about sharing in its discovery, ver line). I asked journalists working for
ification, and interpretation, as well as local newspapers in Britain what they
providing help with its synthesis into thought about "user-generated con
meaningful knowledge - the interpre tent" - all the things that people out
tive function described above. As jour side the newsroom now contribute to
nalists' control over the flow of infor a website, from comments on stories
mation is significantly loosened, and to their own news items and photos.
as the process of "making news" be One of the most striking findings was
comes more openly iterative, the enter that journalists saw their own ethics as
prise becomes necessarily collaborative. setting them apart from outside contrib
Sometimes the closeness is uncom utors, too many of whom they viewed as
fortable. Sociologists have long recog abusive, partisan, or ill-informed (or all
nized that one of the hallmarks of a pro three).10 Their colleagues at a national

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newspaper similarly tended to see user changes in organizational structure fos Journalism
ethics amid
contributions as less credible, less civil, ter processes that make it difficult, if not structural
and just generally less cogent than their impossible, to establish the accuracy or change
own. "With citizen journalists, it's all veracity of what is published online. The
rights and no responsibilities," as one glut of digital information increases the
journalist put it.11 value of information that is credible and
Media ethicists have been arguing for trustworthy, but the Internet's narrative
a long time that ethical journalism rests structures undermine the detached neu
on finding the right balance between trality that journalists have relied on as
freedom and responsibility,12 indepen both a badge and a safeguard of trust
dence and accountability,13 liberty and worthiness. And journalists who are
justice for all. The closer proximity be tempted to use ethical guidelines to dis
tween those who work in a newsroom tance and differentiate themselves from
and those who do not is throwing new readers are at the same time drawn into
light on why achieving that balance relationships that are more personal,
matters. They also demonstrate that more open, and more collaborative.
each group has much to teach the oth The future of journalism ethics may
er, and much to learn. Journalists are rest on finding optimal ways to retain
being told, in no uncertain terms, to the underlying principles - the profes
curb their arrogance; to open up their sional commitments to truth-telling, to
practices to observation and, yes, cri freedom from faction, to public service
tique ; and to loosen their control over and accountability - while affording
information in order to provide a fuller, journalists and media organizations the
fairer version of the truth. Audiences flexibility to remain relevant in rapidly
are, as an entity, more amorphous and and radically changing circumstances.
heterogeneous, but they also are learn A focus on the increasingly prominent
ing that relationships work best when ethic of transparency would be a good
they abide by some restraints, when place to start.
they try to get things right, and when Many of the criticisms of journalism
they treat each other civilly. As web can be traced to a failure of those hold
sites increasingly adapt and adopt rec ing power over information to explain
ommendation systems enabling users their decisions in wielding it - and to
to highlight useful contributions and admit when they have failed to do so
downgrade the less so, we may begin wisely. That power is now mitigated by
to see a definable structure of "audi the fact that journalists have much less
ence ethics" emerge. It will be inter control over the flow of information
esting to see how closely it resembles than in the past. The change creates an
the ethics of journalism. economic as well as an ethical oppor
tunity to bolster the value of what jour
Journalists are pulled in conflicting nalists do and how they do it. Engaging
ethical directions by the new structures with people outside the newsroom both
described here. They cannot continue to reactively - that is, by responding sub
do their job without economic resources, stantively to criticism and concerns -
yet some attractive options for bolster and proactively - by taking advantage of
ing those resources jeopardize their in the new narrative structures described
dependence. They retain a fundamental above to open a window on what hap
ethical commitment to truth-telling, but pens inside the newsroom - can go a

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Jane B. long way toward enhancing understand need not only the integrity of individual
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on the ing, strengthening relationships, and journalists but also the power of strong
fostering opportunities for greater trust media institutions to hold in check those
future
of news in the news media. Without that public in society who would abandon their own
trust, and the loyalty it commands, it is integrity and abuse their own power. No
hard to see a way to reverse the down democracy exists without a viable free
ward spiral of an enterprise that risks press; it is hard to see how one could.
losing its social as well as its economic But democracy is an inherently collabo
value. rative public undertaking. So, too, should
I believe that journalism has enormous be the journalism that serves it.14
social value. You probably do, too. We

ENDNOTES

1 Jay Rosen, "The People Formerly Known as the Audience," PressThink, June 27, 2006,
http://journalism.nyu.edu/pubzone/weblogs/pressthink/2006/06/27/ppl_frmr.html
(accessed August 23, 2009).
2 Andrew Alexander, "A Sponsorship Scandal at the Post," The Washington Post, July
12, 2009, http ://www.washingtonpost.com/wp-dyn/content/article/2009/o7/ii/
AR2009071100290.html (accessed August 24, 2009).
3 MinnPost.com, "About Us," http://www.minnpost.com/about/ (accessed August^o,
2009); Zachary M. Seward, "MinnPost Seeks 'Micro-Sponsors' for Blog at $10 and $25
a Pop," Nieman Journalism Lab, March 17, 2009, http://www.niemanlab.org/2009/03/
minnpost-seeks-micro-sponsors-for-blog-at-io-and-25-a-pop/ (accessed August 30, 2009).
4 Paul Starr, "Goodbye to the Age of Newspapers (Hello to a New Era of Corruption)," The
New Republic, March 4, 2009, http ://www.tnr.com/article/goodbye-the-age-newspapers
-hello-new-era-corruption (via Centro de Estudios de Medios, http://www.medios.org
.ar/?p=3i6) (accessed August 30, 2009).
5 Pew Research Center's Project for Excellence in Journalism, "The Changing Newsroom:
The Influence of the Web," July 21, 2008, http ://www.journalism.org/node/ii966 (ac
cessed August 30, 2009).
6 Bill Kovach and Tom Rosenstiel, The Elements of Journalism: What Newspeople Should
Know and the Public Should Expect (New York: Crown, 2001).
7 Society of Professional Journalists, "Code of Ethics," 1996, http://www.spj.org/
ethicscode.asp (accessed August 31, 2009). See also Claude-Jean Bertrand, Media Ethics
and Accountability Systems (New Brunswick, N.J.: Transaction Publishers, 2000).
8 Arthur S. Hayes, Jane B. Singer, and Jerry Ceppos, "Shifting Roles, Enduring Values: The
Credible Journalist in a Digital Age," Journal of Mass Media Ethics 22 (4) (2007)' 262 - 279.
9 Margali Sarfetti Larson, The Rise of Professionalism: A Sociological Analysis (Berkeley: Uni
versity of California Press, 1977).
0 Jane B. Singer, "Quality Control: Perceived Effects of User-Generated Content on News
room Norms, Values, and Routines," Journalism Practice 4 (2) (2010): 127 -142. 0
1 Jane B. Singer and Ian Ashman, "'Comment Is Free, but Facts Are Sacred': User-Generat
ed Content and Ethical Constructs at the Guardian," Journal of Mass Media Ethics 24 (1)
(2009): 3-21.
2 John C. Merrill, The Dialectic in Journalism: Toward a Responsible Use of Press Freedom (Baton
Rouge: Louisiana State University Press, 1989).

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13 Jay Black, Bob Steele, and Ralph Barney, Doing Ethics in Journalism: A Handbook with Case Journalism
ethics amid
Studies, 3rd ed. (Needham Heights, Mass.: Allyn and Bacon, 1999).
structural
14 Many people both inside and outside the profession of journalism are wrestling with change
how ethical guidelines translate in a digital environment. Excellent further reading on
the topic can be found on the Poynter Institute website at http ://www.poynter.org/
content/content_view.asp?id=ii7350.

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