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industry. Even with the constantly evolving market and radical shift towards internet marketing
media, Influencer Marketing has been discussed contemporarily but not enough by scholarly
researchers. The literature review covers who social influencers are, how are they important to
brand advertising strategies. An analysis of the methods and platforms deployed by social
media influencers in their marketing is also included.
More than two thirds of German marketing experts reserve company budget for influencer
marketing expenditures (Territory, 2016). As consumers no longer pay attention to traditional
advertising, influencer marketing emerged as a potential alternative (Carter, 2016). Social media
sites are potential platforms for spreading advertising messages through other consumers
rather than through traditional marketing campaigns (Kozinets et al., 2010). As people trust
other consumers more than commercial messages by companies, consumer-to-consumer
communication about products, brands, and services is regarded as particularly influential
(Nielsen, 2015).
According to Technorati Media’s 2013 Digital Influence report 65 % of companies are
participating in influencer-based marketing, and using bloggers for influencer marketing
is a common and effective tool used by many. According to the same study 86 % of influencer’s
are bloggers (Technorati, 2013).
According to a research made by the companies TapInfluence and Influitive, customers trust a
referral from their personal network at a rate of 90%, and the referrals are found online in 81%
of the cases. People trust referrals from people they know above all else with 92%
(TapInfluence, Influitive). In terms of goals on the influencer’s side, social media influencers
work to enhance relationships with key audiences by improving the reputation of the
business/brand, driving customer awareness on their online activities, and soliciting customers’
comments and feedback (Booth and Matic, 3).
The Influencer Marketing Report from Business Insider Intelligence, identifies the ways brands
can find and manage relationships with social media influencers to propel brand awareness and
growth. It notes the most engaging industry verticals, the pitfalls to avoid, and the opportunities
to cash-in on. Finally, it explores how major social platforms are increasingly building out tools
that enable their most popular users to build their personal brands.
Influencer marketing ad spend is poised to reach between $5 billion and $10 billion in 2022.
Taking the midpoint of $7.5 billion as a base case, this represents a five-year compound annual
growth rate (CAGR) of 38%. Brands need to fine-balance providing influencers with enough
creative freedom, while also ensuring the messaging positively reflects the brand and helps
grow awareness. Nearly 40% of influencers believe that overly restrictive content guidelines are
one of the biggest mistakes brands and agencies make when working with them.
Influencers tend to have higher user engagement than content generated by brands. The
average influencer engagement rate across industry verticals is 5.7%. As a comparison, the
average engagement rate for brands on Instagram has fluctuated between 2-3% in the past
year. Authenticity is key for influencer marketing messaging. Brands should give influencers
sufficient creative freedom to keep posts authentic, as it makes posts less likely to be dismissed
by users. Other best practices include repurposing influencer content for multiple platforms,
evaluating the audience and following of an influencer, and leveraging data to optimize future
campaigns. (Business Insider - Influencer Marketing Report, 2018)
Business Insider - Influencer Marketing Report 2018
Social media is where consumers are interacting today, and one of the most impactful
byproducts to emerge is that of influencer marketing. Influencer marketing is part of the
everyday marketing mix. At a high level, it is a form of branded engagement where marketers
connect with those who boast prominent social footprints. The goal is to plug into new
communities and connect the brand/product to new audiences through the voice and trusted
relationships of said influencer. Take Maybelline for example – the company’s own YouTube
channel drives around 20,000 – 30,000 views per video. Not bad. But the videos created by
influencers generate an average of 1.4 million views per video – a clear indication that
influencers generate more interest in Maybelline products than its own branded channel.
Influencers expose the Maybelline brand to new consumers, far better than the brand could do
on its own.