QUESTION PAPER DESIGN

SOCIAL SCIENCE

CLASS X

2017-18

S. TYPOLOGY OF QUESTION VERY SHORT LONG TOTAL %

N. SHORT ANSWER ANSWER
ANSWER WEIGHTAGE
(3 MARK) (5 MARK)
(1 MARK)

1 REMEMBERING (KNOWLEDGE BASED SIMPLE -- 2 2 16 20%

RECALL QUESTIONS)

2 UNDERSTANDING (TO 3 1 2 16 20%

UNDERSTAND,INTERPRET,COMPARE THE
INFORMATION)

3 APPLICATION (TO APPLY KNOWLEDGE TO NEW 2 3 2 21 26%

SITUATIONS)

4 HOTs (ANALYSIS AND SYNTHESES OF 2 3 1 16 20%

INFORMATION FROM A VARIETY OF SOURCES )

5 CREATING, EVALUATION AND MULTICREATING -- 2 -- 6 8%

EVALUATION AND MULTI DISCIPLINARY.

6 MAP 2 1 -- 5 6%

TOTAL 1*9=9 3*12=36 5*7=35 80 100%

 UNIT WISE WEIGHTAGE

SOCIAL SCIENCE

CLASS X

2017-18

UNITS NAME OF BOOK MARKS

I INDIA AND THE CONTEMPORARY WORLD – II 20

II CONTEMPORARY INDIA – II 20

III DEMOCRATIC POLITICS – II 20

IV UNDERSTANDING ECONOMIC DEVELOPMENT – II 20

TOTAL 80

CHAPTER WISE BLUEPRINT

(BASED ON SAMPLE PAPER FOR FINAL EXAM PROVIDED BY THE CBSE)

UNITS CHAPTER VERY SHORT SHORT LONG ANSWER TOTAL

ANSWER ANSWER
(5 MARK)
(1 MARK) (3 MARK)

THE RISE OF
NATIONALISM IN
EUROPE

HISTORY OR 1 1 -- 4

THE NATIONALIST
MOVEMENT IN INDO-
CHINA
 NATIONALISM IN
2 (MAP) -- 1 7
INDIA

THE MAKING OF A
GLOBAL WORLD

OR

THE AGE OF
INDUSTRIALISATION
-- -- 1 5
OR

WORK,LIFE AND
LEISURE: CITIES IN THE
CONTEMPORARY
WORLD

PRINT CULTURE AND

THE MODERN WORLD

OR 1 1 -- 4

NOVEL,SOCIETY AND
HISTORY

RESOURCES AND
1 -- -- 1
DEVELOPMENT

WATER RESOURCES -- 1 -- 3

AGRICULTURE -- 1 -- 3

GEOGRAPHY MINERALS AND

-- 1 -- 3
ENERGY RESOURCES

MANUFACTURING
-- -- 1 5
INDUSTRIES

LIFELINES OF INDIAN
-- -- 1 5
ECONOMIES

POWER SHARING 1 -- -- 1
CIVICS
FEDERALISM -- 1 -- 3
 DEMOCRACY AND
-- 1 -- 3
DIVERSITY

GENDER,RELIGION
AND CASTE IN -- -- 1 5
POLITICS

POLITICAL PARTIES -- -- 1 5

OUTCOMES OF
-- 1 -- 3
DEMOCRACY

CHALLENGES TO
-- -- -- --
DEMOCRACY

DEVELOPMENT -- 1 -- 3

SECTORS OF INDIAN
-- -- 1 5
ECONOMY

ECONOMICS MONEY AND CREDIT 1 1 -- 4

GLOBALISATION AND
1 1 -- 4
THE INDIAN ECONOMY

CONSUMER RIGHTS 1 1 -- 4

TOTAL QUESTIONS = 28 9 12 7

TOTAL MARKS 9 36 35 80
 UNIT I

(HISTORY)

1. THE RISE OF NATIONALISM IN INDIA

Important concepts of the lesson:-

Nationalism in India developed in India developed against the unfair policies of the Britishers.
Mahatma Gandhi arrived in India from Africa in 1915. Several mass movements were organized
under his leadership

(A) The first World War, Khilafat and Non Co-operation :-

(i) The war and its effects: - Huge increase in war expenditure which was financed by
war loans and increasing taxes on Indian public. During this time period the prices
increased doubling between1913-18. This resulted in extreme hardship for the
common people.
(ii) Gandhi ji and Satyagraha:- Champaran in Bihar (1916),Kheda in Gujarat (1917),
Ahmedabad (1918), Nation wide anti Rowalatt Satyagaraha on 6th April 1919. On 13th
April 1919 the Jallianwalla massacre was happened.A the Congress session Nagpurin
Dec 1920, the draft of Non co operation movement was prepared and the movement
was started in towns and countryside area.
(iii) Towards civil disobedience:- Swaraj party was founded by CR Das and Moti lal
Nehru, arrival of Simon Commission in 1928 and its boycott by Indians because the
Commission did not have single Indian member, Lahore Congress Session and
demand for purna swaraj
(iv) Dandi march and civil disobedience movement :- Govt repressive policies, Gandhi
Irwin Pact and failure of Round Table Conference, relaunching of movement.
(v) Who participated in the movement :- The rich peasant communities, the poor
peasantary, the industrial workers and a large scale participation of women took
active part in the movement.
(vi) Limitation of movement :- less participation by untouchables,BR Ambedkar
demanded for separate electorates and Poona Pact 1932 between BR Ambedkar and
MK Gandhi.
(vii) The sense of collective belonging :- this sense was created through folklore and
songs, creation of personification of the nation as Bharat Mata through visual art.

Long Answer Questions

Q. 1. Explain the effects of I World War on India.

Ans. (i) The war created a new political and economic situation.

(ii) Huge increase in defence expenditure.

(iii) Increase in taxes and introduction of income tax.

(iv)Prices increased, doubling between1913-18.

(v) Force recruitment of the soldiers was done in rural areas.

Q. 2. State the reasons behind the growth of nationalism in India during the second half of the
19th century

Ans. (i) Economic exploitation

(ii) Administrative and economic unification of the country

(iii) Effect of the Western education

(iv) Development of press

(v) Role of the revolution of 1857

Q. 3. Discuss the reasons behind the launching of Non Co operation Movement.

Ans. (i) Economic exploitation

(ii) introduction of the Rowlett Act by the Britishers

(iv) Jalianwala bagh Massacre

(v) Forced recruitment of soldiers during I World War

Q. 4. What were the causes behind the withdrawal of the Non Co operation Movement?

Ans. (i) The movement was turning violent at many places.

(ii) A clash took place at Chauri Chaura UP

(iii) A group volunteers picketing a liquor shop beaten by a police officer

(iv) A group of peasants set fire to the police station on 5th Feb, 1922.

(v) These violent incidents shocked Gandhi ji and withdrew the movement.

Q. 5. What were the limitations of the Civil Disobedience Movement?

Ans. (i) Dalit participation was limited

(ii) Muslim political leaders were also reluctant towards this movement.

(iii) Industrial workers did not take part in this movement

(iv) The movement was ended without achieving its goals.

Q. 6. What was the role of women in the civil disobedience movement?

Ans. (i) Participated in salt Satyagraha in large numbers

(ii) They also participated in protest marches

(iii) Many women went to jail
(iv) They picketed ay liquor shops

UNIT II

(GEOGRAPHY)

LESSON 3

WATER RESOURCES
KEY CONCEPTS OF THE LESSON:

Water scarcity and the need for water conservation and management, rooftop rain water
harvesting, meaning of multipurpose river valley project, causes of social movement for
some dams, bamboo drip irrigation system, khadins and johads, guls and kuls, major
sources of irrigation in India, conservation of water resources in India.

SHORT ANSWER TYPE QUESTIONS

Q. 1. State any three objectives of rain water harvesting.

Ans. (i) To reduce runoff water

(ii) To raise the water table

(iii) To reduce the ground water pollution

Q. 2. Discuss any three positive and three negative effects of the multipurpose river valley
projects.

Ans. Positive effects- (i) irrigation (ii) electricity production (iii) Flood control (iv) Check soil
erosion

Negative effects- (i) Check the natural flow of rivers (ii) rising of social movement (iii)
displacement of the people

Q. 3. Which are the three sources of irrigation in India? Which source is more popular in
south India? And why?

Ans. (i) Canals (ii) Wells and tube wells (iii) tanks

Tank irrigation is more popular in south India because in Deccan plateau canal irrigation is
not suitable.

Q. 4. What is water scarcity? What are its main causes?

Ans. Water scarcity means shortage of water.

Causes: (i) Unequal distribution of rain fall

(ii) Large and growing population

(iii) wastage of water by people

Q.5. What are the causes behind water pollution?

Ans. (i) Mix-up of domestic wastes

(ii) Mix-up of industrial wastes

(iii) Use of fertilizers and pesticides

LESSON 6
 MANUFACTURING INDUSTRIES
KEY CONCEPTS OF THE LESSON:-

Meaning and types of the manufacturing industries, importance of manufacturing industries,

industrial location, classification of industries on the basis of raw material used, according to their
main role, on the basis of their main role, on the basis of ownership – Public and private, Joint
sector and co operative industries, agro based industries – Jute and Cotton textile and Sugar
industries , mineral based industries – Iron and Steel industries. Industrial pollution and
environmental degradation- Air pollution, water pollution, Thermal Pollution, Noise pollution.
Control of environmental degradation.

LONG ANSWER TYPE QUESTIONS

Q. 1. Discuss the factor affecting industrial location.

Ans. (i) Availability of raw material

(ii) Availability of power resources

(iii) Suitable climate

(iv) Availability of water

(v) Availability of labour

(vi) Availability of Market

Q. 2. What are the major problems of cotton textile industries ?

Ans. (i) Lack of good quality raw material

(ii) Lack of skilled labour

(iii) Lack of proper power supply

(iv) Stiff international competition

(v)Lack of latest technology

Q. 3. What is the importance of manufacturing industries?

Ans. (i) Employment generation

(ii) Source of foreign exchange

(iii) Reduces pressure from agriculture

(iv)Removal of economic problems

(v)Proper utilization of raw material

Q. 4.Discuss the reasons behind shifting of the sugar industry from north to south.

Ans. (i) The sugar content is more in the sugarcane produced in the South

(ii) Climate is suitable for the cultivation of sugarcane

(iii) South has better export facilities

(iv)Cooperative mills are more successful in south region

(v)Long crushing season due to peninsular climate.

LESSON 7

LIFELINES OF INDIAN ECONOMY

KEY CONCEPTS OF THE LESSON:-

Means of transportation-Roadways, Railways, Waterways, Airways and Pipelines. National

highways, state highways, District roads and Boarder roads, road density in India. Railways and
pipelines, major ports- Kandla, Mumbai,Marmagao and Vishakhapatnam Port. International trade
and tourism.

LONG ANSWER TYPE QUESTIONS

Q. 1. What are the advantages of road transport in ?

Ans. (i) Construction cost is low as comparison to other means of transportation

(ii) Roads can be constructed even in geographically adverse conditions

(iii) It is economical in transportation of few persons or small quantity of goods

(iv)Roadways provides door to door services

Q. 2. What are the advantages of railways transport in India ?

Ans. (i)Suitable for long distance travel

(ii)Suitable for carrying heavy and bulky materials

(iii)Plays an important role in national integration

(iv)Railways binds the economic life of the country

Q.3. describe some major problems faced by the road transport in India.

(i)Volume of traffic and passenger is very large

(ii)Road network is inadequate

(iii)Half of the roads are unmetalled and tough to use in rainy season

(iv)National highways too are inadequate

(v)Most of the bridges and over bridges are very narrow and congested

Q.4. Describe the importance of tourism as trade in India.

Ans. (i) Rapidly growing sector in last decade

(ii)Considerable source of the foreign exchange

(iii)More than 15 million people are directly engaged in this activity

(iv)It provides support to local handicrafts

(v)It also promotes national integration

Q. 5. How do modern means of transport and communication serve as a lifeline of our nation?

(i)Transport and communication are the basis of economic activities

(ii)They link all the three sectors of the economy to each other

(iii)They help the secondary sector by providing raw materials and market for finished goods

(iv)They help in the balanced regional development

(v)They also help in the development of tourism and trade of the country

UNIT III
 (CIVICS)

LESSON 2

FEDERALISM
KEY CONCEPTS OF THE LESSON:

Meaning, features and types of federalism. Coming together and holding together federations,
federal arrangements in India-three levels of govt. and power sharing among these three levels
namely center, state and local level. Union list, state list and concurrent list of power sharing.
introduction of linguistic state, language policy of India. Center- state relations and misuse of
article 356 by the union govt. Decentralization in India and making the Panchayati Raj more
powerful after the constitutional amendment in 1992. Three levels of the Panchayati Raj.

SHORT ANSWER TYPE QUESTIONS

Q. 1. Highlight any three steps taken by India towards making it a federation.

(i)Creation of linguistic states

(ii)Division of power between the various levels of govt.

(iii)Decentralization

Q. 2. Differentiate between the coming together and holding together federations.

Coming together federation Holding together federation

(i)Small state come together to form a federation (i) Large unit shares power with states

(ii)Unequal power sharing among units (ii) equal power sharing among units

(iii)Center is more powerful (iii) Center is comparatively less powerful

Q.3. Give any three features of federalism.

Ans. (i) There is two or more levels of govt.

(ii) Each level has its own powers

(iii)Sources of revenue are specified for each level

Q.4. What is the significance of decentralization ?

(i) Resolves the local issues at lower levels

(ii) Provide platform to the people to participate directly in decision making

(iii) Local govt. can better realize the local issues.

Q. 5. What major steps were taken in 1992 towards decentralization.

Ans. (i) Regular elections to be held for Panchayats

(ii) Seats reserved for SC, ST, OBC and women

(iii) State govt. to share power and revenue with the Panchayati raj

LESSON 4

GENDER, RELIGION AND CASTE

KEY CONCEPTS OF THE LESSON:

Gender and politics- women`s political representation, gender based division of work and
discrimination between male and female, lower female literacy rate. Religion,
communalism and politics, Secular state, caste and politics, caste inequalities in india.

LONG ANSWER TYPE QUESTIONS

Q. 1. Which factors are responsible for poor condition of women in India ?

Ans. (i) Sexual division of labor

(ii) Lower literacy rates

(iii) Lack of representation in politics

(v) Discrimination in jobs

Q. 2. Discuss how communalism is expressed in politics?

Ans. (i) The most common form of communalism is religious prejudices in daily life

(ii)Seeking Political dominance is the another important form of communalism

(iii)Political mobilization on religious lines is also an important form of communalism

(iv) Communal riots and violence is the most ugly form of communalism

Q. 3. How does the constitution of India ensure secularism ?

Ans. (i) There is no official religion for our country

(ii) We all have freedom to follow, practice and propagate any religion

(iii) The constitution prohibits discrimination on ground of religion

(iv) State can intervene in the religious matters to ensure equality among the citizens

Q. 4. What are the factors that lead to the decline of the caste system in India ?

(i) Efforts of the social reformers like Gandhi ji, Phule and Ambedkar

(ii) Economic development has reduced the caste emphasis

(iii) Large scale urbanization reduced the caste inequalities

(iv) Occupational mobility and weakening of the position of the landlords

(v)Right to equality ensure the abolition of caste based discrimination

Q. 5. Describe the positive and negative aspects of relationship between caste and politics.

Ans. Advantages:- (i) it gives disadvantaged groups an opportunity to share political powers

(ii) Many political parties take up the issue of ending caste discrimination

Disadvantages:- (i) Diverts attention from the developmental issues of the society

(ii) It leads to conflicts and violence

LESSON 6

POLITICAL PARTIES
KEY CONCEPTS OF THE LESSON :-

Meaning, features, functions of the political party. Components of apolitical party, requirement of
a political party, single and multi party system, national and regional political parties, challenges
to political parties, how can parties be reformed ?

LONG ANSWER TYPE QUESTIONS

Q. 1. Discuss any five major functions of political parties.

Ans. (i) Parties contest elections

(ii) They put forward policies and programs

(iii) Parties plays a decisive role in making laws

(iv) Parties forms and run govt.

(v) Parties shape public opinion

Q. 2. What are the challenges before the political parties in India ?

Ans. (i)Lack of internal democracy

(ii)Lack of transparency

(iii)Use of money and muscle power

(iv)Not providing meaningful choice to the voters

(v)Criminal background of the candidates nominated by the parties for elections

Q. 3. Suggest any five measure to reform political parties.

Ans. (i) A law should be made to regulate the internal affairs of the party

(ii)Maintaince of a member register should be made compulsory for parties

(iii)There should be a representation of the women in decision making bodies

(iv)There should be state funding of elections

(v)It should be made compulsory for parties to give at least 33% tickets to the women candidates
 LESSON 7

OUTCOMES OF DEMOCRACY

KEY CONCEPTS OF THE LESSON :- How do we assess the outcomes of democracy? Democracy is
an accountable, responsive and legitimate govt. Comparison of democratic and non democratic
govt. on the basis of economic development, reduction of poverty and inequality. Democracy and
accommodation of social diversity.

SHORT ANSWER TYPE QUESTIONS

Q.1.There is an overwhelming support for democracy all over the world. Why?

Ans. (i) It is people`s own govt.

(ii) People always want to be ruled by the elected rulers

(iii)Democracy has the potential to resolve the issues among citizen

Q. 2. State 3 merits of democracy.

Ans. (i)Political, social and economic equality is ensured

(ii)Various types of freedoms are provided by the democratic system to its citizens

(iii) It enhances the dignity of the citizens

Q. 3.What are the expected outcomes of democracy ?

Ans. (i)elected and accountable govt.

(ii)The govt. is responsive to the need of the citizens

(iii)Accommodating all social diversities

Q.4. How does a democracy produce an accountable, responsive and legitimate govt. ?

Ans. (i) The rulers are elected and controlled by the people

(ii)The govt. is accountable to the citizens

(iii) It is based on the idea of negotiation and libration

(iv) Transparency in decision making

Q. 5. How democracy can be redefined to make it more effective?

Ans. (i) Ensures that views of minority are respected

(ii) Eliminates caste, religion and gender based discrimination

(iii) People enjoys social and economic rights

UNIT IV

(ECONOMICS)

LESSON 2

SECTORS OF THE INDIAN ECONOMY

KEY CONCEPTS OF THE LESSON:

Primary, secondary and tertiary sectors. Different economic activities under these three sectors,
comparing these three sectors on the basis of production, historical changes in the three sectors,
rising importance of the tertiary sector in India. contribution of each sector in employment , how
to create more employment, organized and unorganized sectors of the economy, how to protect
the workers in the unorganized sector, public and private sector.

LONG ANSWER TYPE QUESTIONS

Q. 1. Explain why service sector is gaining more importance in present time ?

Ans. (i) The development of primary and secondary lead to the development of services such as
trade, transport, storage etc.

(ii)Certain sections of people demand many more services with the increase in their income level

(iii)in recent past some new services like information and communication technology have
become more popular

(iv)Govt. policy of privatization has also led to growth of this sector

(v)A large number of worker are engaged in services such as small shopkeepers, transport person
etc.

Q. 2. How the Govt. can create more employment opportunities for the people of India ?

Ans. (i)Construction of Dams and Canal can lead to more employment generation in primary
sector

(ii)Govt. should provide more credit facilities to the rural areas so that more self employment
opportunities can be created.

(iii) Improvement in health condition will also lead to employment generation.

(iv)Qualility vocational education should be provided to the younger generation

(v)Tourism should be developed as green and clean industry for future employment generation

Q. 3. Differentiate between organized and unorganized sector.

Ans. ORGANISED SECTOR UN ORGANISED SECTOR

1. Terms of employment are regular 1. Terms of employment are often not regular

2. Registered by the Govt. 2. Scattered and not controlled by Govt.

3. It follow some process and procedures 3. Rules and regulations are not followed

4. Fixed working hours and good work condition 4. working hours are not fixed

LESSON 3
MONEY AND CREDIT

KEY CONCEPTS OF THE LESSON:

Meaning and types of money, money as a medium of exchange, double coincidence of wants and
barter system, modern forms of money, demand deposit and term deposit, cheques, loan
activities of banks, terms of credit, formal and informal sources of credit in India, self help groups
for the poor.

VERY SHORT ANSWER TYPE QUESTIONS :-

Q. 1. What is barter system ?

Ans. In this, goods are directly exchanged without using money.

Q. 2. What do you understand by double coincidence of wants?

Ans. Goods are directly exchanged without using money and both seller and buyer are agreeing to
exchange their goods.

Q. 3. How does money removes the need of double coincidence of wants?

Ans. Because money can purchase anything at any time.

Q. 4. What are the two forms of modern currency ?

Ans. (i) Currency notes (ii) coins

Q. 5. Who issues currency notes in India ?

Ans. RBI

Q. 6. Who supervises the formal sources of credit ?

Ans. RBI

Q. 7. Why do farmers requires credit?

Ans. To purchase the inputs for agriculture

SHORT ANSWER TYPE QUESTIONS

Q. 1. What is the difference between formal and informal sources credit ?

Ans. FORMAL SOURCES INFORMAL SOURCES

1. Loans from banks and cooperatives 1. Loans from friends and relatives

2. Under the supervision of RBI 2. No supervision

3. Reasonable rates of interest 3.Higher rates of interest

Q. 2. How RBI does supervises the functioning of the banks?

Ans. (i) Monitoring of day to day balance kept by banks.

(ii) Monitoring of credit issued by the banks to various sectors.

(iii) Periodically Rate of interest and details about lenders and borrowers are monitored by the
RBI.

Q. 3. Discuss the terms of credit (any three).

Ans. (i) Rate of interest on the loan

(ii) Mode of payment of the loan

(iii) Time period of repayment of loan

LESSON 4

GLOBALISATION AND THE INDIAN ECONOMY

KEY CONCEPTS OF THE LESSON:

Production across the countries, organization of production by the MNCs, interlinking production
across the countries, foreign trade and integration of markets, Meaning of globalization, factors
that that enabled globalization, liberalization of foreign trade and foreign investment, WTO,
impact of globalization on India, struggle for fair globalization.

VERY SHORT ANSWER TYPE QUESTIONS

Q. 1. What is foreign investment?

Ans. Investment made by MNCs

Q. 2. What attracts the foreign investment ?

Ans. Infrastructural facilities

Q. 2. Why govt. puts trade barriers to foreign trade?

Ans. To protect domestic industries

Q. 3. Where is the head office of the WTO?

Ans. Geneva

Q. 4. Give the factors that stimulate globalization.

Ans. Trade, Transportation and Communication

Q. 5. What do you mean by globalization?

Ans. It is a process to integrate the economy of a country with the economies of the other
countries

SHORT ANSWER TYPE QUESTIONS

Q.1. How have our markets been transformed in recent years ?

Ans. (i) Wide choice of goods and services

(ii) Every season we have new models of automobiles.

(iii) Online shopping and trading is becoming popular

Q. 2. Explain three ways in which MNCs control production across the countries.

(i) By taking the services of the local producers

(ii) By setting up partnership with local companies

(iii) By closely competing the local companies

Q. 3. Discuss the effects of globalization on Indian economy.

Ans. (i) Coming of new technology

(ii) Wide choice of product for consumers

(iii) Stiff competition for domestic industries

Q. 4. How does foreign trade integrate the market of different countries?

Ans. (i) Goods and services can travel from one market to another

(ii) Choice of goods in the market rises and price become equal

(iii) Producers compete to each other closely

LESSON 5

CONSUMER RIGHTS
KEY CONCEPTS OF THE LESSON :-

The consumer in the market place, consumer exploitation and consumer movement, Consumer
rights- right to be informed, right to choose, information about goods and services, right to seek
redressal, three tier quasi judicial system,right to represent, learning to become well informed
consumers

VERY SHORT ANSWER TYPE QUESTIONS

Q. 1. What is adulteration ?

Ans. Process of mixing pure and impure products

Q. 2. Write any one objective of consumer awareness.

Ans. To save the consumer from exploitation

Q. 3. Name the consumer courts that are available to appeal.

Ans. Consumer court at district, state and national level

Q. 4. Which logo will you like to see on gold jewellery?

Ans. Hallmark

Q. 5. What is COPRA?

Ans. Consumer protection Act implemented in India in 1986

SHORT ANSWER TYPE QUESTIONS

Q. 1. Describe the condition in which markets do not work in a fair manner.

Ans. (i) When producers are few and powerful

(i) When consumer purchase in small amount

(iii)When consumers are scattered

Q. 2. Mention any three limitations of consumer movement.

Ans.(i) It is expensive and time consuming

(ii) Evidence are not easy to gather

(iii) Lack of consumer awareness

Q. 3. How are the consumers exploited at market place?

Ans. (i) Weight is less than they should

(ii) Traders charges hidden costs

(iii) Traders sell defective goods

Q. 4. Where can a consumer go to get justice ?

Ans. (i) One can go to district court which deals with claims up to RS. 20 lakhs

(ii) various consumer forums can be contacted for consultation

(iii) Under COPRA a three tier quasi judicial system is made at district, state and national level