MALAYSIA . SINGAPORE . INDONESIA .

CHINA

iSTOREiSEND Company Profile 2019

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Our Footprints
(Guang Zhou) China
9th Fulfillment Center (End 2018)
10,000sqft
(HQ) Selangor
1st , 2nd & 4th Warehouse
80,000 sqft

Medan
6th Fulfillment Center
5,000 sqft (20,000 sqft max)
Singapore MAKASSAR
3rd Warehouse 8th Fulfillment Center
20,000 sqft 5,000 sqft (20,000 sqft max)

JAKARTA
5th Fulfillment Center
20,000 sqft (100,000 sqft max)
Existing
SURABAYA
Future Expansion 7th Fulfillment Center
5,000 sqft (20,000 sqft max)

Standard Automated Fulfillment Services
Carrier Selection
Selecting the most cost-effective
carrier/courier selection, based on
location and service level provided.
ODIN
A state-of-the-art system
that allows real-time
tracking and management of
your stocks.
Service#04
Last mile service
Service#03
Seamless integration with most market
places and platforms
Service#02
Tech-driven warehouse with
Proprietary Warehouse Management
System (WMS)
Service#01
Storage & Inventory Management
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Market Access
Enjoy multi-market, multi
channel access right from
day one.
Centralized Inventory
sync with participating platforms.
Sell More with the same stocks.
24/7 Storage Security, adjust
storage needs according to
seasonality, and save cost - Pay only
for what you use!
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Robust Integration
With the Ecosystem

15,000
Items
Shipped
Daily
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Our Standard Service:

STORAGE FULFILMENT DELIVERY

• Flexible storage needs • Multi-platform integration • Track from start to end
• Pay for what you use • State of the art system • Access multiple courier options
• No SKU limitation • Professional packing • Returns management
Our Brand Clients:
Branded Clientele
HEALTH &
BEAUTY
(10+)

LIFESTYLE
(10+)

Others
(20+)
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Storage and Warehousing:

All you need to run a lean eCommerce operations

Customisable storage with 24/7 security

Secured and We can tailor storage space according to business needs. Adjust storage
customisable storage needs according to seasonality, and save cost - Pay only for what you
within fulfilment centres use!

All facilities are monitored by CCTV 24/7.

Regional fulfilment centres with over 3000 orders daily
Tech-driven warehouse with
Proprietary Warehouse
Management System (WMS)

Last mile service

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Tech-Enabled Business Growth:

We provide you what you need

Proprietary Warehouse Management (WMS) System : ODIN

● A state-of-the-art system that allows real-time tracking and management of your stocks.
● Supported by our friendly customer service consultant during on boarding.

ODIN: Multi Channel Online Delivery & Inventory System

ODIN is a cloud based order and inventory management
platform with access to:
• Customer details, Order ID, Sales source and history
• Real time warehouse status updates & delivery status.
• Live inbound stock report
• Various reporting tools and business analytic. E.g., Sales
analysis across multi channel, Stocks
• Replenishment Report, Aging Stock Report, and many other
features
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iStore iSend Innovations

Live Operational Data Stream (ODIN)

● Provide operational statuses live to ensure that information relay to Petronas

about orders being processed.
● Information from orders entering our system to being delivered will be live
updated and shown on our platform
● Integrated Delivery Status with customized tracking portal
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ODIN: Stock Inventory Management

STOCK INVENTORY
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ODIN: Order History Management

ORDER HISTORY
UPCOMING: iStore iSend Innovations
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Reporting & Data Analytics (* * subjected to client's subscription basis)

Operations Analysis
Monitor SLA and
Fulfillment Performance

Sales Analysis
Monitor Sales performance
by segments / groups

Customizable
reports based on client
requirements
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Let us grow our business together!

Q&A
Aliff Alui
Sales Categories Manager

t: +6016-3909580
e: aliff@istoreisend.com