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The Bank has adopted a policy for lending to SME sector, in tune with the
Government of India guidelines as per MSMED Act 2006, which is being modified
suitably to incorporate guidelines issued by RBI from time to time. Restructuring
/Rehabilitation policy for revival of potentially viable sick units/ enterprises and Non-
discretionary one time Settlement scheme for recovery of non-performing loans are
also part of the MSE policy adopted by the Bank.
SME segment comprises of Micro, Small and Medium Enterprises under both
manufacturing and trade & service sectors.
Definition:
Medium Above Rs.500 lakh upto Rs.1000 Above Rs.200 lakh upto
Enterprises lakh Rs.500 lakh
a) Up to 2 lakh 2 weeks
Loan Margin
Upto Rs. 25,000/- Nil
Over Rs.25,000/- upto Rs.5 laky 15-25 %
Over Rs.5 lakh 15-25 % or as Determined
by the Bank.
Rate of Interest: At very competitive interest rates for loans above Rs.2
lakh with band of BPLR-1.75 to BPLR of the Bank and keeping in view
the credit rating of the borrowal unit.
Internal credit rating system is in force in the Bank for pricing of the unit.
However, to have a third party opinion services of external agencies like
CRISIL, ICRA etc. may also be hired at reasonable price.
Loan under technology upgradation fund Scheme (TUFS) for Textile and
Industrial units in Small Enterprises (manufacturing) sector.
Loan to specified industries in Small Enterprises (manufacturing) sector
under Credit Linked Capital Subsidy Scheme (CLCSS).
Loans to facilitate technology upgradation for small enterprises
(manufacturing) under Credit Linked capital Subsidy under Technology
Up gradation Fund Scheme (CLCS-TUFS) for Small Scale Textile & Jute
Industries.
Dedicated services at our specialized SME branches to at Coimbatore.
SME Loan Processing Hubs in New Delhi, Mumbai & Ernakulam to give
specific focus to MSE units.
Interaction with our existing as well as potential MSE entrepreneurs at all
of our branches particularly in specialized SME branches for furthering
quality of service.
A grievance redressal mechanism is in place at our branches/Regional /
Zonal offices and Corporate office to redress customers’complaints /
issues related to banking.