IATF 16949:2016 Documentation Matrix

Clause no./title Sub Title Documents

4. Context of the 4.1 Understanding the organization Vision & Mission statement
organization and its context

Business plan

Context of the organization

Internal and external Issues, Risks and

Opportunities
( operational)

Internal and external Issues, Risks and

Opportunities
( towards Business plan)

Needs and expectations of interested

Understanding the needs and parties
4.2 expectations of interested parties

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 Scope of the Quality Management System
4.3, 4.3.1, Determining the scope of the Customer Specific Requirement
4.3.2 Quality Management System

Sequence and Interaction of the

Quality Management System and processes of Quality Management system
4.4.1 its processes

Conformance of products and Processes

Conformance of products and & Product Safety
4.4.1.1 Processes
4.4.1.2 Product Safety

Maintained documented information

4.4.2a QMS & its Processes (Document Control) Internal & External

Retain documented information (Control

4.4.2b of Records)

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5. Leadership
5.1 Leadership and commitment Leadership and commitment
5.1.1 General

5.1.1.1 Corporate Responsibility Corporate Responsibility & Policy

Monitoring, Measurement, Analysis &

5.1.1.2 Process effectiveness and efficiency evaluation
Management Review

5.1.1.3 Process Owners Competence , Awareness & Training

Responsibilities and Authorities

5.1.2 Customer Focus Customer focus

5.2 Policy Quality Policy

5.2.1 Establishing the Quality Policy

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5.2.2 Communicating the Quality Policy SEE REMARKS

Organization chart
Organizational responsibilities and
5.3, 5.3.1 Authorities
Responsibilities and Authorities

Responsibility and Authority for Responsibility and Authority for Product

5.3.2 Product requirements and
Corrective actions requirements and Corrective actions

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6. Planning
Guidelines Risk analysis in processes

Actions to address Risks and

6.1.1, 6.1.2.1 Opportunities Internal and external Issues, Risks and
6.1.2.2 .Risk Analysis Opportunities (operational)
Preventive action
Internal and external Issues, Risks and
Opportunities (towards Business plan)

6.1.2.3 Contingency Plan Contingency Plan

6.2 Quality Objectives and Planning to

6.2.1, Achieve them Quality objectives and Targets

Quality Objectives and Planning to

6.2.2 Achieve them
Quality Objectives and Planning to Plan to achieve objectives and targets
6.2.2.1 Achieve them-Supplemental

Document control (includes System

6.3 Planning of Changes of QMS Change Control)

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7. Support 7.1 Resources Resources
7.1.1 General

7.1.2 People Competence, awareness and Training

Maintenance of infrastructure & Total

7.1.3 Infrastructure Productive Maintenance

Plant , Facility and Equipment

7.1.3.1 Plant , Facility and Equipment Planning
Planning

Environment for operation of

7.1.4 Processes Environment for operation of Processes
7.1.4.1 Environment for operation of
Processes-Supplemental

Monitoring and Measurement

7.1.5 7.1.5.1 Resources Monitoring and measuring Equipment's
7.5.1.2 General , Measurement Traceability

7.1.5.1.1 Measurement System Analysis Monitoring and measuring Equipment's

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7.1.5.2.1 Calibration / Verification Records Monitoring and measuring Equipment's

7.1.5.3 Laboratory requirements Lab Scope

7.1.5.3.1 Internal Laboratory

7.1.5.3 Laboratory requirements Lab Scope

7.1.5.3.2 External Laboratory

7.1.6 Organizational Knowledge Organizational Knowledge

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7. Support
7.2 Competence
7.2.1 Competence- Supplemental Competence, awareness and Training
7.2.2 Competence -On-job training

7.2.3 Internal Auditors competency Internal Auditors competency

7.2.4 Second party Auditors competence Second party Auditors competence

7.3 Awareness Competence, awareness and Training

7.3.1 Awareness- Supplemental

Employee motivation and

7.3.2 Employee motivation and Empowerment
Empowerment

7.4 Communication Communication Matrix

7.5 Control of Documents (Internal &

7.5.1 Documented Information External)
7.5.2 General
7.5.3 Creating and Updating
7.5.3.1 Control of documented information Control of Records
7.5.3.2

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 Quality Management System
7.5.1.1 Control of Documents
Documentation

7.5.3.2.1 Record Retention Control of Records

7.5.3.2.2 Engineering specifications Change Control .

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8. Operation
Operational planning and control Manufacturing process Design and
8.1 Operational planning and control Development product
8.1.1 -Supplemental Production control

8.1.2 Confidentiality Confidentiality

8.2 Requirements for products and

services web site
8.2.1a Customer communication

Handling enquires,contracts or
8.2.1b New product development
orders, including changes

8.2.1b Handling of enquiries

8.2.1b Handling of orders and amendments,

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 Obtaining customer feedback Customer feedback and Measurement of
8.2.1c reltating to products and services, customer satisfaction
including complaints

8.2.1c Handling of Customer complaints

Handling or controlling customer

8.2.1d Control of customer property
property

Establishing specific requirement Control of Nonconforming products

8.2.1e for contingency actions, when Change control
relavant

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8. Operation 8.2.1.1 Customer communication-
Supplemental

Determining the requirements for

8.2.2 products and services
Determining the requirements for Handling of enquiries
8.2.2.1 products and services- Handing of Orders and amendments
Supplemental

Handling of enquiries
8.2.3 8.2.3.1 Review of the requirements for
8.2.3.2 products and services Handling of Orders and Amendments

Review of the requirements for

8.2.3.1.1 products and services
-Supplemental

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 Customer designated special
8.2.3.1.2 chartecteristics

8.2.3.1.3 Organization Manufacturing

Feasibility

Changes to requirements for

8.2.4 Handing of Orders and Amendments
products and services

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8. Operation
8.3 Design and Development of Manufacturing process design and
Products and services-
8.3.1 Development
General

Design and Development of

8.3.1.1 Products and services-
Supplemental

8.3.2 Design and Development Planning

Design and Development Planning-

8.3.2.1 Supplemental

8.3.2.2 Product Design skills

Development of products with

8.3.2.3 embedded software

8.3.3 Design and Development Inputs

8.3.3.1 Product Design Inputs

Manufacturing process design

8.3.3.2 Inputs

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8.3.3.3 Special Characteristics

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8. Operation
8.3.4 Design and development controls

8.3.4.1 Monitoring

8.3.4.2 Design and development Validation

8.3.4.3 Prototype program

8.3.4.3 Product approval process

8.3.5 Design and Development Outputs

Design and Development Outputs-

8.3.5.1 Supplemental

Manufacturing process design

8.3.5.2 output

8.3.6 Design and development changes

Change Control .
Page 16
 Change Control .
Design and development changes -
8.3.6.1 Supplemental

Page 17
8. Operation
Control of externally provided
8.4 process, products and services
8.4.1
General
Evaluation ,Selection, Reevaluation of
suppliers of products and services
8.4.1.1 General-Supplemental Monitoring of performance - Supplier

8.4.1.2 Supplier selection process

8.4.1.3 Customer- directed Sources

8.4.2 Type and extent of control

Type and extent of control of suppliers of
products and services
Type and extent of control-
8.4.2.1 Supplemental

Statutory and regulatory

8.4.2.2 requirements

Supplier Quality Management

8.4.2.3 Supplier Quality System Development
System Development

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 Automotive product related
8.4.2.3.1 software or Automotive product
with embedded software

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8. Operation
Evaluation ,Selection, Monitoring of
8.4.2.4 Supplier monitoring performance , Reevaluation of suppliers
of products and services

8.4.2.4.1 Second party audits Supplier Quality System Development

8.4.2.5 Supplier development Supplier Quality System Development

8.4.2 d Verification of purchased products Verification of Purchased Products

8.4.3 Information for external providers

Releasing of Purchase information
Information for external providers-
8.4.3.1 Supplemental

Production control
Production and service provision
8.5 control of production and service
8.5.1 provision
Work Instructions

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8.5.1.1 Control Plan

standardized work-Operator
8.5.1.2 Work Instructions
instructions and Visual standards

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8. Operation Work Instructions
8.5.1.3 Verification of Job-setups

8.5.1.4 Verification after shutdown

Maintenance of infrastructure & Total

8.5.1.5 Total Productive maintenance Productive Maintenance

Management of production tooling

8.5.1.6 and manufacturing, Test inspection Management of production tooling
tooling equipment tooling

8.5.1.7 Production Scheduling Production control

Product Identification , Traceability and

Identification and traceability product status
8.5.2 Identification and traceability-
8.5.2.1 Supplemental Product Identification , Traceability and
product status

Property belonging to customers or Control of customer property

8.5.3 external service providers

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8.5.4 Preservation
Preservation of Products
8.5.4.1 Preservation -Supplemental

Customer feedback and Measurement of

8.5.5 Post-delivery activities customer satisfaction

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8. Operation
Feedback of Information from
8.5.5.1 service

8.5.5.2 Service agreement with customer

8.5.6 Control of changes Change Control .

8.5.6.1 Control of changes-supplemental

Temporary changes of process

8.5.6.1.1 controls Production control

Verification of externally provided

8.6 Release of products and services Products and services

Monitoring and Measurement of Products

Release of products and services -

8.6.1 Monitoring and Measurement of Products
Supplemental

Layout Inspection & Functional

8.6.2 Monitoring and Measurement of Products
Testing

8.6.3 Appearance items

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 Verification and acceptance of Verification of externally provided
8.6.4 conformity of externally provided Products and services
products and services

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8. Operation
Statutory and regulatory Verification of externally provided
8.6.5 requirements Products and services

8.6.6 Acceptance criteria Verification of externally provided

Products and services

8.7
8.7.1 Control of Nonconforming outputs
8.7.2

Customer Authorization for

8.7.1.1 concession

Control of nonconforming product-

8.7.1.2 Customer specified process

8.7.1.3 Control of suspect product

Control of Nonconforming Products

8.7.1.4 Control of Reworked product

8.7.1.5 Control of Repaired product

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8.7.1.6 Customer notification

8.7.1.7 Nonconforming product disposition

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9.Performance
Evaluation 9.1 Monitoring , Measurement, Monitoring , Measurement, Analysis and
Analysis and Evaluation Evaluation
9.1.1 General

Monitoring & Measurement of

9.1.1.1 Manufacturing processes

9.1.1.2 Identification of Statistical Tools

9.1.1.3 Application of Statistical Tools

9.1.2 Customer satisfaction

Customer feedback and Measurement of
customer satisfaction
Customer satisfaction -
9.1.2.1 supplemental

9.1.3 Analysis and evaluation

Analysis of Data
9.1.3.1 Prioritization

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9.Performance 9.2
Evaluation 9.2.1 Internal audit Internal Audit
9.2.2

9.2.2.1 Internal audit Program

9.2.2.2 Quality Management System Audit Quality Management System Audit

9.2.2.3 Manufacturing Process audit Manufacturing Process audit

9.2.2.4 Product Audit Product Audit

9.3
9.3.1, 9.3.2, Management Review
9.3.3

Management Review -
9.3.1.1 Supplemental
Management Review
Management Review Inputs-
9.3.2.1 Supplemental

Management Review Outputs-

9.3.3.1 Supplemental

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10. Improvement
Nonconformities and Corrective Action
10.1 General Handling of Customer complaints and
corrective action

Nonconformities and Corrective Action

10.2 Nonconformity and corrective
10.2.1, 10.2.2 action
Handling of Customer complaints and
corrective action

10.2.3 Problem solving Nonconformities and Corrective Action

10.2.4 Error proofing Nonconformities and Corrective Action

Handling of Customer complaints and

10.2.5 Warranty management System corrective action

customer complaints Field Failure Handling of Customer complaints and

10.2.6 test analysis corrective action

10.3 Continual Improvement

Continual improvement

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 Continual improvement
Continual Improvement -
10.3.1 Supplemental

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Document Reference Remarks

DS-QMS-01

DS-QMS-02

DS-QMS-03

DS-QMS-04

DS-QMS-05

DS-QMS-06

Page 32
 DS-QMS-07

DS-QMS-08

DS-QMS-09

QSP - 01 & QSP-02

QSP- 03

Page 33
DS-QMS-10

DS-QMS-11

QSP-24
QSP-29

QSP-04

DS-QMS-14

DS-QMS-10

DS-QMS-12

Page 34
 Communicated through:
Awareness program
Displays at prominent places
Communicated to Customers &
suppliers through Website

DS-QMS-13

Nomination Letter for MR

DS-QMS-14

DS-QMS-14

Page 35
DS-QMS-15

DS-QMS-04

DS-QMS-05

DS-QMS-16

DS-QMS-17

DS-QMS-22

QSP-01

Page 36
 DS-QMS-18

Personnel with required

Competence are provided at all
QSP-04 work activities

QSP-05

QSP-06

Appropriate lighting provided at

all work stations. Appropriate
PPEs are provided at
DS-QMS-19 workstations towards safety and
See relevant work product contamination
instruction for
applicable PPEs

QSP-07

QSP-07

Page 37
 QSP-07

DS-07-03

DS-07-03

DS-QMS-20

Page 38
 QSP-04

DS-04-01

DS-04-01

QSP-04

QSP-08

DS-QMS-21

QSP-01 &
QSP-02

QSP-03

Page 39
QSP-01 & 02

QSP-03

includes Engineering changes

from customer, changes in-house
QSP-09 and changes at supplier end

Page 40
 Please refer respective
QSP-12 procedures

QSP-17

Confidentiality of customer
products, projects and product
information is ensured through
Awareness programs, employee
Employee code of code of conduct and adequate
conduct security checks
DS-QMS-11

QSP-12

QSP-17

QSP-10

QSP-11

Page 41
QSP-25

QSP-30

QSP-20

During contingency
QSP-23
QSP-09

Page 42
 language of communication will
be agreed with customer, if
necessary. Computer language
and format will be agreed with
customer. Language other than
English shall be documented in
Customer-specified
requirements

QSP-10
QSP-11

QSP-10

QSP-11

Page 43
QSP-11

Page 44
QSP-12

Product design is not applicable.

See scope DS-QMS-
07

Not applicable

Not applicable

Not applicable

QSP-12

Page 45
QSP-12

Page 46
QSP-12

QSP-12

QSP-12

QSP-12

QSP-12

QSP-12

Not applicable

QSP-12

includes Engineering changes

from customer, changes in-house
and changes at supplier end
QSP-09
Page 47
 and changes at supplier end
QSP-09

Page 48
 QSP-13 &
QSP-14

Included in customer specific

requirements

Annexure of QSP-13

requirements are identified

QSP-12 against each supplier/product

QSP-15

Page 49
Not applicable

Page 50
QSP-13 &
QSP-14

QSP-15

QSP-15

QSP-22

QSP-16

QSP-17

Master list of work instructions

ML-WI-03

Page 51
 Master list of work instructions
ML-WI-03

Page 52
ML-WI-03 Master list of work instructions

QSP-05

QSP-18

QSP-17

QSP-19

QSP-19

QSP-20

Page 53
QSP-21

QSP-25

Page 54
 Not Applicable. Field complaints
if any are routed through
customer

Not applicable

QSP-09

QSP-17

QSP-22

QSP-17

QSP-17

QSP-17

QSP-17

Page 55
QSP-22

Page 56
QSP-22

QSP-22

QSP-23

Page 57
Page 58
QSP-24

QSP-17

QSP-17

QSP-17

QSP-25

QSP-24

Page 59
QSP-26

QSP-26

QSP-27

QSP-28

QSP-29

Page 60
QSP-31
QSP-30

QSP-31

QSP-30

QSP-31

QSP-31

Not Applicable

QSP-30

QSP-32

Page 61
QSP-32

Page 62
White Common
red NA
Blue TM/MR
Pink HR
green mktg
Purple Purchase
grey Stores
Orange NPD
tourqise Mtn
yellow QA & lab
dk yellow QA Doc
dk green Production