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Abstract: The CSR campaign has been actively supported by the world organizations
like World Bank, UNDP, OECD, European commission and MNCs. Still today, the
practice of CSR remains basically philanthropic but now it has move on from nation and
institution building to community development with global influences. The Indian
Companies Act, 2013 has introduced the CSR idea to the forefront in the country and
through explains the mandate in promoting greater transparency and disclosure. The
Schedule 7 of the Act listing the CSR activities, suggests the communities to be focal
point. On the other hand, by discussing a company’s relationship to its stake-holders and
integrating CSR into its core operations, the Draft Rules suggest that CSR needs to go
beyond communities and also beyond philanthropy. It would be quite interesting to observe
and study how it translates into practice at ground level and also how the understanding
of the CSR in India undergoes a change. The recent initiatives of the present Government
at the Centre seems certainly encouraging. It has directed its public sector undertakings
to earmark certain percentage of their annual budget for the furtherance of the CSR
activities. The present paper highlights the emerging perspectives of Corporate Social
Responsibility in India.
The Government of India in 1976 had inserted the term “socialist” in the preamble
of country’s constitution thereby committing itself to ensuring a development
process which would be guided and spearheaded by the state. But the ground
situation is now fast changing in India. Post 1991, there is increasingly a receding
role of the state in the economic and social sphere. An increasing acceptance of
CSR by large number of corporate, post liberalization can thus be seen in the
context of the larger role being consciously carved for the private sector in an
economy which was earlier largely controlled and managed by the State. The
corporate world is keen to exploit the opportunities that are being provided by
the new economic outlook of the State. Today, 93% of the world’s largest 250
companies now publish annual corporate responsibility reports, almost 60% of
which are independently audited.
*
Head & Associate Professor (Retd.), Department of Economics, Kakatiya Government (UG&PG) College
(NAAC “A” Grade), Hanamkonda, Warangal District (Telangana State). The author was Member Board
of Studies, Kakatiya University, Warangal – 506 009 (India).
54 / S. VIJAY KUMAR
India’s ancient wisdom, which is still relevant today, inspires people to work
for the larger objective of the well-being of all stakeholders. For example, our
Rushees, Munees and Saints preached us to serve the society. The idea of CSR first
came up in 1953 when it became an academic topic in HR Bowen’s “Social
Responsibilities of the Business”. Since then, there has been continuous debate on
the concept and its implementation. Although the idea has been around for more
than half a century, there is still no clear consensus over its definition.
World Business Council for Sustainable Development defined CSR as “the
continuing commitment by business to behave ethically and contribute to economic
development while improving the quality of life of the workforce and their families
as well as of the local community and society at large.”
Brief History and Evolution of CSR in India: India has the world’s richest
tradition of corporate social responsibility. Though the term CSR is comparatively
new, the concept itself dates back to over a hundred years. CSR in India has evolved
through different phases, like community engagement, socially responsible
production and socially responsible employee relations.
CSR & Hinduism: Social responsibility is a manifestation of dharma, the
duty of human beings towards society. Atharvana Veda says that “one should
procure wealth with one hundred hands and distribute it with one thousand
hands”. The Yajurveda says that “enjoy riches with detachment, do not cling to
them because the riches belong to the public, they are not yours alone”. In the
Rig Veda, there is also a mention of the “need for the wealthy to plant trees and
build tanks for the community as it would bring them glory in life and beyond.
“Let us walk together, Let us talk together, Let our heart vibrate together”
– Rig Veda. KautiIya also “emphasized ethical practices and principles while
conducting business”.
CSR & Islam: Islam had a law called Zakaat which ruled that a portion of
one’s earning must be shared with the poor in the form of donation.
CSR & Sikhism: Similar to Islam’s Zakaat, Sikhs followed what they called
Daashaant.
Table 2
The four models of Corporate Responsibility (Arora & Puranik 2004)
Model Focus Champions
Ethical Voluntary commitment by companies M. K. Gandhi
to public welfare
Statist Statist State ownership and legal Jawahar Lal Nehru
requirements determine
Liberal Corporate responsibilities limited to Milton Friedman
private owners (shareholders)
Stakeholder Companies respond to the needs of R. Edward Freeman
stakeholders, customers, employees,
communities, etc.
DRIVERS OF CSR
1. Care for all Stakeholders: The companies should respect the interests of,
and be responsive towards all stakeholders, including shareholders, employees,
customers, suppliers, project affected people, society at large etc. and create
value for all of them. They should develop mechanism to actively engage with
all stakeholders, inform them of inherent risks and mitigate them where they
occur.
2. Ethical functioning: Their governance systems should be underpinned by
Ethics, Transparency and Accountability. They should not engage in business
practices that are abusive, unfair, corrupt or anti-competitive.
3. Respect for Workers’ Rights and Welfare: Companies should provide a
workplace environment that is safe, hygienic and humane and which upholds
the dignity of employees. They should provide all employees with access to
training and development of necessary skills for career advancement, on an
equal and non-discriminatory basis. They should uphold the freedom of
association and the effective recognition of the right to collective bargaining
of labour, have an effective grievance redressal system, should not employ
child or forced labour and provide and maintain equality of opportunities
without any discrimination on any grounds in recruitment and during
employment.
4. Respect for Human Rights: Companies should respect human rights
for all and avoid complicity with human rights abuses by them or by third
party.
CORPORATE SOCIAL RESPONSIBLITY IN INDIA: AN OVER VIEW / 57
Table 3
2013 Vs 2014 Rankings
Rank (2014) Company Rank (2013) Company
1 Mahindra & Mahindra Ltd. 1 Tata Steel Ltd
2 Tata Power Company Ltd. 2 Tata Chemicals Ltd.
3 Tata Steel Ltd. 3 Mahindra & Mahindra Ltd
4 Larsen & Toubro Ltd. 4 Maruti Suzuki India Ltd
5 Tata Chemicals Ltd. 5 Tata Motors Ltd
6 Tata Motors Ltd. 6 Siemens Ltd.
7 GAIL (India) Ltd. 7 Larsen & Toubro Ltd
8 Bharat Petroleum Corporation Ltd. 8 Coca-Cola India Pvt. Ltd
9 Infosys Ltd. 9 Steel Authority of India Ltd
10 Jubilant Life Sciences Ltd. 10 Infosys Lt
Source: Economic Times (13-10-2015)
Table 4
Top 10 Companies (Percentage-wise) in Spending More than the Prescribed CSR (2015)
Sl. No. Companies Actual CSR spend Prescribed CSR Actual CSR
to the % of the Spent (INR Cr.) Spent (INR Cr.)
Prescribed CSR
1 VIP Industries Ltd 210.1% 1.19 2.5
2 Tech Mahindra Ltd 172.3% 30.88 53.21
3 UPL Ltd 153.2% 6.93 10.62
4 Reliance Industries Ltd. 142.7% 533 760.58
5 Godrej Consumer Products Ltd 129.6% 12.41 16.08
6 Marico Ltd 117.8% 9.50 11.19
7 Torrent Pharmaceuticals Ltd 109.6% 13.69 15.01
8 Bharat Forge Ltd 106.3% 10.56 11.23
9 Tata Power Co Ltd 104.4% 29.80 31.1
10 Wipro Ltd 103.7% 128.00 132.7
Analysis: VIP Industries emerges as the best performer by spending more than
the double of prescribed CSR spend, followed by Tech Mahindra Ltd and UPL Ltd.
Table 5
Bottom 10 Companies (Percentage-wise) in spending prescribed CSR spends (2015)
Sl. No. Bottom 10 Performers Prescribed CSR Actual CSR Actual CSR Spend
as % of the
prescribed CSR
1 Monsanto India Ltd 1.8 0 0.0%
2 Nilkamal Ltd 1.15 0 0.0%
3 Motherson Sumi Systems Ltd 11.7 0.15 1.3%
4 Oberoi Realty Ltd 6.96 0.16 2.3%
5 Finolex Cables Ltd 3.03 0.11 3.6%
6 Dewan Housing Finance Corp Ltd 11.58 0.45 3.9%
7 Sonata Software Ltd 0.68 0.034 5.0%
8 IFB Industries Ltd 0.724 0.046 6.4%
9 Bajaj Electricals Ltd 2.076 0.1628 7.8%
10 Shriram Transport Finance Co Ltd 38.15 6.924 18.1%
Table 6
CSR Spending in Pharmaceutical Sector Companies (2015)
Sl. No. Company Prescribed CSR Actual CSR Spend
Spend (INR Cr.) (INR Cr.)
1 Torrent Pharmaceuticals Ltd 13.69 15.01
2 Novartis India Ltd 3.24 3.33
3 Abbott India Ltd 4.52 4.63
4 Ajanta Pharma Ltd 3.74 3.82
5 Biocon Ltd 7.10 7.13
6 Dr Reddy’s Laboratories Ltd 36.6 29.17
7 Unichem Laboratories Ltd 3.08 2.41
8 Ipca Laboratories Ltd 9.68 7.09
9 Alembic Pharmaceuticals Ltd 4.72 3.1
10 Lupin Ltd 39.6 12.6
11 Pfizer Ltd (India) 6.02 1.29
CORPORATE SOCIAL RESPONSIBLITY IN INDIA: AN OVER VIEW / 61
Table 7
CSR Spending in Banking & Finance Sector Companies (2015)
Sl. No. Company Prescribed Actual CSR Percentage of
CSR Spend Spend the Prescribed
1 Mahindra & Mahindra Financial Services Ltd 24.87 24.87 100.0%
2 IDFC Limited 47 46.5 98.9%
3 Axis Bank Ltd 133.77 123.22 92.1%
4 ICICI Bank Ltd 172 156 90.7%
5 Bajaj Holdings and Investment Ltd 5.47 4 73.1%
6 Bajaj Finserv Ltd 1.48 1 67.6%
7 Cholamandalam Investment & Finance Co. Ltd. 8.6 5.73 66.6%
8 SREI Infrastructure Finance Ltd 2.26 1.38 61.1%
9 HDFC Bank Ltd 197.13 118.55 60.1%
10 Housing Development Finance Corp 9.93 4.49 45.2%
11 Manappuram Finance Ltd 10.173 4.46 43.8%
12 Yes Bank Ltd 38.02 15.71 41.3%
13 Capital First Ltd. 1.93 0.75 38.9%
14 Magma Fincorp Ltd. 3.78 1.26 33.3%
15 Kotak Mahindra Bank Ltd 39.2 11.97 30.5%
16 Shriram Transport Finance Co Ltd 38.15 6.924 18.1%
17 Dewan Housing Finance Corp Ltd 11.58 0.45 3.9%
Analysis: Only one company managed to spend the prescribed CSR spend among
17 Banking and Finance sector companies. Almost 50% of the companies could not
spend even half of the prescribed CSR spend. While Mahindra & Mahindra Financial
Services managed to spend all of the prescribed CSR spend while DHFL could
spend only 3.9% of the prescribed CSR making it to the last spot in the list.
Table 8
CSR Spending in Public Sector Enterprises
As per central government guidelines all Central Public Sector enterprises would need to allocate a
percentage of profit for CSR and sustainable activities. The range of these financial allocations is as
follows:
PAT of Central Public Sector Enterprises in Range of the Budgetary allocation for CSR
the Previous year and Sustainability activities (as % of PAT
in previous year)
(i) Less than Rs. 100 crore 3%-5%
(ii) Rs. 100 crore to Rs. 500 crore 2%-3%
(iii) Rs. 500 crore and above 1%-2%
1. Make in India but with Responsibility: The new thrust towards “Make in
India” shifts focus from services to manufacturing. It includes both Indian as
well as foreign companies catering to both domestic as well as international
demand. This has a number of implications:
(a) Manufacturing companies require larger investments and are more likely
to fall in the mandatory CSR bracket.
(b) The CSR lifecycle for manufacturing typically starts with local community
driven inventions. This is likely to see a surge as Make in India picks up
steam.
(c) International markets demand greater focus on social interventions. This
is manifested in no child labour, humane working conditions, environmental
safeguards etc. This will force companies to spend more on CSR in India.
(d) The demand for trained CSR managers will increase multifold.
(e) Make in India will lead to a thrust towards efficient supply chains.
Sustainable supply chains will demand attention.
(f) Support system for improved disclosure and CSR governance will be in
demand.
2. Global Indian Corporations need to manage International Risk and
Reputation: Indian companies are going global. They are addressing not just
customers of developed countries but under explored markets in Africa and
Latin America. Mining rights in Australia, factories in South Africa and telecom
networks in Kenya are the growth engines of the future. Globalization and this
expansion in scale for Indian companies offers unique opportunities, though at
the same time it brings tremendous risks. Scale is many times difficult to manage
when companies use strict command and control structures that can’t really
adapt to changes in local environments. Technology and the fast moving flow of
information are great disruptors that have brought many a global corporation
to its knees. Customers, Suppliers and Governments have been joined by NGOs,
Communities, Employees and Media over information networks to create Social
Risk. Global Indian companies now need to factor in the new reality where
Reputation, Responsibility and Risk are increasingly interconnected.
3. CSR and Reputation will be part of Strategic Intelligence: Going forward
companies will connect not just as producers but as people. The personal digital
brand is now the most powerful entity in the world. It can influence consumers
to promote or turn away from corporations. It can influence trends and shake
up the established norms. Information is today freely and readily available,
what one does with the flow of information and how quickly the corporation
responds is really what will matter in the digital world of tomorrow. CSR will
be more about genuine impact that simple philanthropy. It will be about
connecting causes to brands and people. Genuine inside out responsibility for
CORPORATE SOCIAL RESPONSIBLITY IN INDIA: AN OVER VIEW / 63
the world we live in built into product lifecycle, communication and on ground
engagement.
4. CSR management will need insight and adaptation not just knowledge
and skill: Linkages of CSR to core business and strategic intelligence
management will help companies navigate the quickly changing landscape and
even manage unexpected twists. Though this can only happen if the CSR manager
of tomorrow has not just knowledge and skill but insight. These insights will help
companies find breakthroughs that can help solve everyday problems, connect
through conversations and help people. The connected world no longer forgives
centralized model of one way corporate communication that was the norm in the
last century. The insight is necessary to tune CSR activities to local needs and
aspirations rather than a common approach across the global footprint. Adaptation
to changing needs, regulations and societal changes will be imperative.
5. Innovate, Transform and Engage: Most corporates think inside out – “I spend
so much money therefore I am a socially responsible company”. Others focus on
the no of activities or Spread. They key question though is, Are my activities
impactful? Are they genuinely changing the ground reality? Companies need to
build, innovate and transform on a regular basis. India’s top companies are
investing in products and services that will build sustainability at the core.
New Technologies, Dematerialization, Reuse and Recycling will drive business
innovation. Companies need to earn trust and so do the causes they support.
Providing a service without looking at customer safety, won’t help in getting
customers to believe in your brand no matter how charitable you are.
Responsibility is about the values that integrate with the 4 Ps of marketing –
product, price, place and promotion. Just as FMCG (Fast Moving Consumer
Goods) companies need to think about better packaging, Banks need to think
about whether services at concessional rates or loan waivers to the poor really
qualify as CSR.
CHALLENGES OF CSR
Lack of Awareness of General Public in CSR Activities: There is a lack of
interest of the general public in participating and contributing to CSR activities of
companies. This is because of the fact that there exists little or no knowledge about
CSR. The situation is further aggravated by a lack of communication between the
companies involved in CSR and the general public at the grassroots.
Need to Build Local Capacities: There is a need for capacity building of the
local non-governmental organizations as there is serious dearth of trained and
efficient organizations that can effectively contribute to the ongoing CSR activities
initiated by companies. This seriously compromises scaling up of CSR initiatives
and subsequently limits the scope of such activities.
Issues of Transparency: Lack of transparency is one of the key challenges for
the corporate as there exists lack of transparency on the part of the small companies
as they do not make adequate efforts to disclose information on their programmes,
audit issues, impact assessment and utilization of funds. This negatively impacts
the process of trust building among the companies which is a key to the success of
any CSR initiative.
Non-Availability Of Well Organized Non-Governmental Organizations:
There is non - availability of well organized nongovernmental organizations in
remote and rural areas that can assess and identify real needs of the community
and work along with companies to ensure successful implementation of CSR
activities.
Visibility Factor: The role of media in highlighting good cases of successful
CSR initiatives is welcomed as it spreads good stories and sensitizes the population
about various ongoing CSR initiatives of companies. This apparent influence of
gaining visibility and branding exercise often leads many non-governmental
organizations to involve themselves in event based programmes; in the process,
they often miss out on meaningful grassroots interventions.
Narrow Perception towards CSR Initiatives: Non-governmental
organizations and Government agencies usually possess a narrow outlook towards
the CSR initiatives of companies, often defining CSR initiatives more as donor-
driven. As a result, corporates find it hard to decide whether they should participate
in such activities at all in medium and long run.
Non-Availability of Clear CSR Guidelines: There are no clear cut statutory
guidelines or policy directives to give a definitive direction to CSR initiatives of
companies. The scale of CSR initiatives of companies should depend upon their
business size and profile. In other words, the bigger the company, the larger its
CSR programme.
Lack of Consensus: On Implementing CSR Issues There is a lack of consensus
amongst implementing agencies regarding CSR projects. This lack of consensus
CORPORATE SOCIAL RESPONSIBLITY IN INDIA: AN OVER VIEW / 65
CRITIQUES
• A disturbing aspect of Section 135 relates to the linking of a company’s profit-
making with the development of local areas. Companies are required to spend
2% of their average net profits from the preceding three years and focus on
local areas around which they operate. This is an absurd proposition as it will
increase inter-state disparities in social indicators. For instance, states like
Gujarat, Maharashtra and Andhra Pradesh (as also Odessa in 2013), with their
large number of industrial units, are likely to see greater social development
on account of higher CSR spend by the private sector.
• What happens to development projects when companies make losses? According
to one estimate, of the 5,138 firms listed on the BSE, the total number of
companies qualifying under Section 135 has come down from 1,500 in FY 2010
to 1,372 in FY 2012. So has the number of total qualifying companies with
profit after tax greater than zero: from 1,457 to 1,265.
• It is during recessionary times, when the need for CSR expenditure may be highest
among vulnerable groups, that such spending may actually become unavailable.
• The rules in the Companies Act-2013 would make it difficult for companies to
pursue strategic CSR - aligned to business strategy - since any expense that
can be traced back to financial profits may have to be set aside from CSR, as
indicated by the law.
66 / S. VIJAY KUMAR
SUGGESTIONS
• Under the Companies Act – 2013, a company can only be penalized for not
filing of details regarding CSR, but no penal action for no-performance. Hence,
there should be a clarification for penal action.
• Creating awareness among the general public in CSR activities and improving
communication between the companies involved in CSR and the general public
at the grassroots.
• There is a need for capacity building of the local non-governmental organizations
as there is serious dearth of trained and efficient organizations that can
effectively contribute to the ongoing CSR activities initiated by companies.
• There is a need for improving transparency on the part of the small companies
as they do not make adequate efforts to disclose information on their
programmes, audit issues, impact assessment and utilization of funds, which is
a key to the success of any CSR initiative.
• There is a need for well organized non-governmental organizations to ensure
successful implementation of CSR activities.
• The role of media in highlighting good cases of successful CSR initiatives is
welcomed as it spreads good stories and sensitizes the population about various
ongoing CSR.
• Broad perception towards CSR initiatives is essential, as non-governmental
organizations and Government agencies usually possess a narrow outlook
towards the CSR initiatives of companies, often defining CSR initiatives more
as donor-driven.
• Clear cut statutory guidelines or policy directives are required to give a definitive
direction to CSR initiatives of the companies.
• Consensus amongst implementing agencies regarding CSR projects is the need
of the hour, because lack of consensus often results in duplication of activities
by corporate houses in areas of their intervention.
• As the act does not provide any guidance on what constitutes acceptable
reasons for which a company may avoid spending 2 % on CSR, hence it should
be clarified.
• The companies in their CSR activities should give more preference for
education, poverty elevation programmes, employment generation, roads and
power etc.
CORPORATE SOCIAL RESPONSIBLITY IN INDIA: AN OVER VIEW / 67
CONCLUSION
It is too early to say what the real impact of this act will be, especially given that
passing it and enforcing it are too different things. Moreover, today the concept of
corporate social responsibility is firmly rooted on the global business agenda. But
in order to move from theory to concrete action, many obstacles need to be overcome.
A key challenge facing business is the need for more reliable indicators of progress
in the field of CSR, along with the dissemination of CSR strategies. No clear cut
regulatory framework regarding also acts as a hindrance in implementing CSR. It
is found that the degree of CSR activities of companies should depend upon their
business size and profile. In other words, the bigger the company, the bigger is its
CSR program. Non-governmental organizations and Government agencies generally
possess a constricted viewpoint towards the CSR activities of companies. As a result,
they find it hard to decide whether they should contribute in such activities at all
in medium and long range. Lack of transparency is another issue which needs
focus. This is mainly due to the fact that there is little or no knowledge about CSR
within the local communities since no sincere efforts have been made to create
awareness about CSR and win the confidence of local communities. There is a need
to increase the understanding and active participation of business in equitable
social development as an integral part of good business practice.
References
Annual Reports of the Companies Ministry of Corporate Affairs, Government of India.
Arora, B. and Puranik, R. (2004), “A review of corporate social responsibility in India”. Economic
Times: 13 – 10 – 2015.
www.ngosbox.org
www.k4d.org/Health/sustainable-development-challenges-and-csr-activities- in- india.