Technical Education and Skills Development Authority

APARRI POLYTECHNIC INSTITUTE

TRAINEE’S RECORD BOOK

I.D.

Trainee’s No. 2016001

NAME : John Kevin Cortes

QUALIFICATION : Housekeeping NC II

TRAINING DURATION : 436 hours

TRAINER : Dr. Genoveva D.Maximo

Instructions:

This Trainees’ Record Book (TRB) is intended to serve as record of

all accomplishment/task/activities while undergoing training in the
industry. It will eventually become evidence that can be submitted for
portfolio assessment and for whatever purpose it will serve you. It is
therefore important that all its contents are viably entered by both the
trainees and instructor.
The Trainees’ Record Book contains all the required competencies
in your chosen qualification. All you have to do is to fill in the column
“Task Required” and “Date Accomplished” with all the activities in
accordance with the training program and to be taken up in the school
and with the guidance of the instructor. The instructor will likewise
indicate his/her remarks on the “Instructors Remarks” column regarding
the outcome of the task accomplished by the trainees. Be sure that the
trainee will personally accomplish the task and confirmed by the
instructor.
It is of great importance that the content should be written legibly
on ink. Avoid any corrections or erasures and maintain the cleanliness of
this record.
This will be collected by your trainer and submit the same to the
Vocational Instruction Supervisor (VIS) and shall form part of the
permanent trainee’s document on file.

THANK YOU.
NOTES:

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BASIC COMPETENCIES Unit of Competency: 3 Practice career professionalism
Unit of Competency: 1 Participate in workplace communication NC Level II
NC Level II Learning Outcome Task/Activity Date Accomplished Instructors
Learning Outcome Task/Activity Required Date Instructors Required Remarks
Accomplished Remarks Integrate personal
Obtain and convey objectives with
workplace information organizational goal

Speak English at a basic Set and meet work

operational level priorities

Participate in workplace Maintain professional

meeting and discussion growth and development

Complete relevant work John Kevin Cortes G.D. Maximo

related documents Trainee’s Signature Trainer’s Signature

John Kevin Cortes G.D. Maximo

Trainee’s Signature Trainer’s Signature Unit of Competency: 4 Practice occupational health and safety procedures
NC Level II
Learning Outcome Task/Activity Date Accomplished Instructors
Required Remarks
Identify hazards and risks
Unit of Competency: 2 Work in team environment
NC Level II Evaluate hazards and
Learning Outcome Task/Activity Required Date Instructors risks
Accomplished Remarks
Describe team role and Control hazards and risks
scope
Maintain occupational
Identify own role and health and safety
responsibility within team awareness

Work as a team member Perform basic first aid

procedures
Work effectively with
colleagues
John Kevin Corytes G.D. Maximo
Work in socially diverse Trainee’s Signature Trainer’s Signature
environment

John Kevin Cortes G.D. Maximo

Trainee’s Signature Trainer’s Signature
COMMON COMPETENCIES Unit of Competency: 4 Perform workplace safety practices
Unit of Competency: 1 Develop and update industry knowledge NC Level II
NC Level II Learning Outcome Task/Activity Required Date Instructors
Learning Outcome Task/Activity Required Date Instructors Accomplished Remarks
Accomplished Remarks Follow workplace
Seek information on the procedures for health,
industry safety and security
practices
Update industry knowledge
Perform child protection
Develop and update local duties relevant to the
knowledge tourism industry

Promote products and Observe and monitor people

services to customers
Deal with emergency
John Kevin Cortes G.D. Maximo situations
Trainee’s Signature Trainer’s Signature
Maintain safe personal
presentation standards
Unit of Competency: 2 Observe workplace hygiene procedure
NC Level II John Kevin Cortes G.D. Maximo
Learning Outcome Task/Activity Required Date Instructors Trainee’s Signature Trainer’s Signature
Accomplished Remarks
Follow hygiene procedures
Unit of Competency: 5 Provide effective customer service
Identify and prevent hygiene NC Level II
risks Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks
Greet customer
John Kevin Cortes G.D. Maximo
Trainee’s Signature Trainer’s Signature Identify needs of customers
Unit of Competency: 3 Perform computer operations Deliver service to customer
NC Level II
Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks John Kevin Cortes G.D. Maximo
Plan and prepare the task Trainee’s Signature Trainer’s Signature
to be undertaken

Input data into the

computer

Access information using

computer

Produce/output data using

communication system

Maintain computer
equipment and systems

John Kevin Cortes G.D. Maximo

Trainee’s Signature Trainer’s Signature
CORE COMPETENCIES
Unit of Competency: 1 Provide housekeeping services to guests
NC Level II
Learning Outcome
Receive housekeeping
requests
Provide/Service
housekeeping requests
Provide advice to guest
Liaise with other
departments
John Kevin Cortes
Trainee’s Signature
Unit of Competency: 2 Clean and prepare rooms for incoming guests
NC II
Learning Outcome
Set up equipment and
trolley
Access rooms for servicing
Make up beds
Clean and clear rooms
Clean and store trolleys and
equipment
John Kevin Cortes
Trainee’s Signature
Unit of Competency: 3 Provide valet/butler service
NC II
Learning Outcome Task/Activity Required Date Instructors
Task/Activity Required Date Instructors Accomplished Remarks
Accomplished Remarks Provide valet services to Perform Task Sheet on Feb 16-20
Perform Task Sheet on Jan 11 guests Procedure in Welcoming
Procedure in Receiving Guest
Housekeeping Requests (3.1-1)
(1.1-1)
Display professional Feb 23
Perform Task Sheet on Jan 12-13 standards
Procedure in Providing
Housekeeping Requests Care for guest property Perform Task Sheet on Feb 24-27
(1.2-1) Procedure in Shoe
Shinning (3.3-1)
Jan 15
Perform Task Sheet on
Jan 16 Procedure in Ironing
Blouse with Collar and
Sleeves (3.3-2)
G.D. Maximo
Trainer’s Signature Perform Task Sheet on
Procedure in Ironing
Pants (3.3-3)
Perform Task Sheet on
Task/Activity Required Date Instructors Procedure in Mending
Accomplished Remarks Guest Clothes (3.3-4)
Perform Task Sheet on Jan 19
Procedure in Setting Up John Kevin Cortes G.D. Maximo
Trolley (2.1-1) Trainee’s Signature Trainer’s Signature
Perform Task Sheet on Jan 20-23
Procedure in Accessing Unit of Competency: 4 Laundry linen and guest clothes
Room for Servicing NC II
(2.2-1) Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks
Perform Task Sheet on Jan 26-Feb 6 Collect laundry for Perform Task Sheet on Mar 2
Procedure in Making laundering functions Procedure in Collecting
Up Bed (2.3-1) Items for Laundry
(4.1-1)
Perform Task Sheet on Feb 9-11
Procedure in Cleaning Perform laundering Perform Task Sheet on Mar 3-6
Guest Room (2.4-1) functions Procedure in
Laundering Guest
Perform Task Sheet on Feb. 12-13 Clothes (4.1-1)
Procedure in Cleaning
and Storing Trolley and Process laundered item
Equipment (2.5-1)
Return laundered item
G.D. Maximo
Trainer’s Signature John Kevin Cortes G.D. Maximo
Trainee’s Signature Trainer’s Signature
Unit of Competency: 5 Clean public areas, facilities and equipment
NC II
Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks
Select and set up Mar 9
equipment and materials

Apply cleaning technique Perform Task Sheet on Mar 10-13

Procedure in Cleaning
Public Restroom (5.1-1)

Perform Task Sheet on

Procedure in Cleaning
Function Room (5.1-2)

Perform Task Sheet on

Procedure in Cleaning
Swimming Pool (5.1-3)

Perform Task Sheet on

Procedure in Cleaning
Storage Area (5.1-4)
Clean dry and wet areas Mar 16-19

Maintain and store cleaning Mar 20

equipment and chemicals

John Kevin Cortes G.D. Maximo

Trainee’s Signature Trainer’s Signature

Unit of Competency: 6 Deal with/Handle intoxicated guests

NC II
Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks
Determine the level of Mar 23
intoxication

Apply appropriate Mar 24-25

procedures

Comply with legislation Mar 26-27

John Kevin Cortes G.D. Maximo

Trainee’s Signature Trainer’s Signature