TEN-STAR PHARMACIST

CONCEPT
• The concept of the “Ten-
star pharmacist” was
introduced by the World
Health Organization
(WHO) in March 2014.
 PHARMACEUTICAL
1. CARE GIVER
 PHARMACEUTICAL CARE GIVER
• Pharmacists are patient-centered, outcomes oriented.
• Pharmacist work with the patient and the patient's other
healthcare providers to promote health, to prevent disease,
and to assess, monitor, initiate, and modify medication use
to assure that drug therapy regimens are safe and
effective.
• The pharmacist provides caring services of highest quality.
 PHARMACEUTICAL CARE GIVER
• He/she must be comfortable interacting with individuals
and populations.
• He/she must view his or her practice as integrated and
continuous with those of the health care system and other
pharmacists.
• Their goal is to optimize the patient's health-related
quality of life, and achieve positive clinical outcomes,
within realistic economic expenditures.
Situation: As a Clinical Pharmacist who embraces the
philosophy of Pharmaceutical Care by providing patient care
that optimizes medication therapy and promotes health,
wellness and disease prevention.
2.
 REASEARCHER
• Pharmacists find new cures for untreated illnesses or medicines with
fewer side effects for the benefit of patients.
• They play various roles from designing or implementing protocols to
conducting of trials, to study or compare effectiveness and safety of
new medicines before its launch into markets.
• The altruistic motive to discover of better drugs other than those
available and a reduction of the cost of existing drugs are all
stimulating factors to keep research always on the go.
Situation: As a Clinical Researcher concern with formulation
of new drug compound into dosage form and improves
existing formulation and production process directed towards
the discovery and search for application of new knowledge
for the benefit of mankind.
3.
 MANAGER
• Today's pharmacist works in a fast-paced and outcomes-
oriented health care environment.
• Pharmacists must foster leadership skills by delivering
engaging and evidence-based instruction in an efficient and
accessible manner.
• The Pharmacist-Manager controls of all keys to the
pharmacy as well as the ultimate security of the pharmacy.
 MANAGER

• The pharmacist must effectively manage resources (human,

physical and fiscal) and information.
• He or she must also be comfortable being managed by
others, whether an employer or the manager/leader of a
health care team.
Situation: As a Pharmacist-Manager who shares new
information about medicines and related products to his/her
health care team.
4.
 COMMUNICATOR
• Interaction between the pharmacist and the patient must occur to
assure that a relationship based upon caring, trust, open
communication, cooperation, and mutual decision making is
established and maintained.
• In this relationship, the pharmacist holds the patient's welfare
paramount, maintains an appropriate attitude of caring for the
patient's welfare, and uses all his/her professional knowledge and
skills on the patient's behalf.
 COMMUNICATOR
• In exchange, the patient agrees to supply personal information and
preferences, and participate in the therapeutic plan. The pharmacist
develops mechanisms to assure the patient has access to
pharmaceutical care at all times.
• The pharmacist is in an ideal position between physician and patient.
As such, he or she must be knowledgeable and confident while
interacting with other health professionals and the public.
• Communication involves verbal, non-verbal, listening and writing skills.
Thus, An effective pharmacist-communicator must possess strong
verbal and written communication skills.
Situation: As a Community Pharmacists who does patient
counselling to supply personal information and preferences to
encourage patient participation in the therapeutic plan.
5.
 LEADER
• Pharmacists are in a unique position to provide strategic and valued
leadership organization-wide, with impact on both the blunt and sharp
end of patient care.
• At every level, in every role, Pharmacists have the opportunity to
exert leadership to influence a culture of safety,
efficiency/effectiveness and results.
• Whether the pharmacist finds him/herself in multidisciplinary caring
situations or in areas where other health care providers are in short
supply or non-existent, he/she is obligated to assume a leadership
position in the overall welfare of the community.
 LEADER
• Leadership involves compassion and empathy as well as the
ability to make decisions, communicate, and manage
effectively. Effective leadership is essential if pharmacists
are to provide high-quality patient service and deliver the
concept of pharmaceutical care.
Situation: As a Leader/Officer of an Organization
who exerts a major influence in the future of
Pharmacy
6.
 LIFE-LONG LEARNER
• It is no longer possible to learn all one must learn in school in order
to practice a career as a pharmacist. The concepts, principles and
commitment to life-long learning must begin while attending pharmacy
school and must be supported throughout the pharmacist’s career.
• Pharmacists shall continually improve their levels of professional
knowledge and skills.
• Pharmacists assume the responsibility of continually evaluating and
improving their professional competence to enhance their ability to
provide patient care.
 LIFE-LONG LEARNER
• Being a pharmacist means undergoing a lifelong process of active
participation in learning activities that assists individuals in
developing and maintaining continuing competence, enhancing their
professional practice, and supporting achievement of their career
goals.
• Pharmacists must serve their educational needs and interests such
as taking part in continuing education and applying their learning to
patient care, progress toward their goals is documented.
Situation: As a Pharmacist in
any field who constantly
practice his/her profession
and possess a great spirit of
inquisitiveness to improve care
for the patients.
7.
 DECISION-MAKER
• The appropriate, efficacious and cost effective use of
resources (e.g., personnel, medicines, chemicals, equipment,
procedures, practices) should be at the foundation of the
pharmacist’s work.
• Achieving this goal requires the ability to evaluate,
synthesize and decide upon the most appropriate course of
action. A pharmacist represents her profession, carries with
her the reputation and the image of the profession.
Situation: As a Professional who honestly obey Laws and Ethics
of a Pharmacist to prevent and eliminate unethical practices, as
an important responsibility of the profession.
8.
• The pharmacist introduces and educates healthcare
providers on new treatment options. He/she acts as an
important channel of distribution from pharmaceutical
companies to the end-users.
• The pharmacist, whose professional ethics demand a concern
for the interest of patients, can make a contribution to
proper marketing practices related to health care and to the
provision of appropriate information to health professionals
and the public.
Situation: As a Medication Distribution of a Drug Manufacturing Company
who works with prescribers and other health care professionals to ensure
that the medications prescribed are: eligible for coverage, of high quality,
affordable and projected to do no harm.
9.
• Participating as a teacher not only imparts knowledge to
others, it offers an opportunity for the practitioner to gain
new knowledge and to fine-tune existing skills. Pharmacists
are responsible for the nature and quality of pharmaceutical
education. What they do, what and how they teach shapes the
course of the profession.
Situation: As a Pharmacist in the Academe field
who assists with the education and training of
future generations of pharmacists.
10.
• Pharmacists practicing their profession in whatever field they had
chosen are agents of positive change to our society.
• Pharmacists support positive changes in the health care system by
actively influencing and participating in health policy development,
review and revision.
• Pharmacists shall cooperate with colleagues and other health care
professionals and support the prudent use of health resources, so
that maximum benefits to patient care can be realized.
• Pharmacists respect the professional relationship with the patient
and act with honesty, integrity and compassion.
Situation: As a Pharmacist
who devotes his/her
services to provide health-
related quality of life to the
society.
 THE PHILIPPINE
PHARMACY ACT
R.A. 10918
Section 5. Scope of the Practice of Pharmacy. – A person is deemed to be practicing
pharmacy, within the meaning of the Act, when with or without a fee, salary,
percentage or other rewards, paid or given directly or indirectly, shall perform the
following activities:

A. Activities Exclusive to Pharmacists

1. Prepare, compound or manufacture, preserve, store, distribute, procure,
sell, or dispense, or both, any pharmaceutical product or its raw materials;
or
2. Render services, such as clinical pharmacy services, drug information
services, regulatory services, pharmaceutical marketing, medication
management, or whenever the expertise and technical knowledge of the
pharmacist is required; or
3. Engage in teaching scientific, technical, or professional pharmacy courses
in a school or college of pharmacy; or
4. Supervise the practice of sub-professionals in the dispensing of
pharmaceutical products; or
5. Provide other services where pharmaceutical knowledge is required.
B. Activities which are Non-exclusive to Pharmacists
1. Conduct chemical, biological or microbiological analyses and
assay of pharmaceutical products, food/dietary supplements,
health supplements, cosmetics; or
2. Perform physicochemical analyses of medical devices used in aid
of administration of pharmaceutical products; or
3. Administer adult vaccines that are approved by the Food and Drug
Administration (FDA) subject to the training, certification and other
requirements as provided in R.A. No. 10918; or
4. Conduct or undertake scientific research in all aspects, involving
pharmaceutical products and health care.