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Date Call Time Dept User Name Problem Details

9/1/2018 10:00 IT IT Server Checking/Backup


9/1/2018 11:00 IT IT Workout on Quick heal
9/1/2018 12:00 IT IT Workout on Backup
9/1/2018 1:00 GokuldhamGokuldham CCTV Issue
9/1/2018 3:00 Sales Malvika Excel Problem
9/1/2018 4:00 IT IT Updating Punching List in Bio Matrix

Date Call Time Dept User Name Problem Details


9/3/2018 10:00 IT IT Server Checking/Backup
9/3/2018 11:00 Accounts Auditor Need Laptop
9/3/2018 12:00 Admin Nisha Mobile Outgoing Issue
9/3/2018 1:00 IT IT New Projector insllation
9/3/2018 3:00 CRM Yogesh Mali Require Email Forwarding
9/3/2018 4:00 IT IT Meeting Seup Need at Vrindavan

Date Call Time Dept User Name Problem Details


9/4/2018 9:30 sales sales Need Meeting Setup
9/4/2018 11:30 IT IT Server Checking/Backup
9/4/2018 1:00 IT IT Workout on Quick heal
9/4/2018 3:00 IT IT Neew Joinee Punching
9/4/2018 3:00 CRM Yogesh Mali Tonner empty
9/4/2018 4:00 Design Need User Need Pc For New Joinee

Date Call Time Dept User Name Problem Details


9/6/2018 10:00 IT IT Server Checking/Backup
9/6/2018 11:30 CRM Gargi Require Email
9/6/2018 1:00 Sales jayesh banga Web Site Issue
9/6/2018 3:00 IT IT Neew Joinee Punching
9/6/2018 3:00 CRM Yogesh Mali Tonner empty
9/6/2018 4:00 Design Need User Need Pc For New Joinee

Date Call Time Dept User Name Problem Details


9/6/2018 10:00 IT IT Server Checking/Backup
9/6/2018 11:30 CRM Gargi Require Email
9/6/2018 12:30 IT IT Workout on Quick heal
9/6/2018 1:00 Sales Sales Sony Camera Data Full
9/6/2018 3:00 Auditor Auditor WIFI
9/6/2018 4:00 IT IT Workout on Backup
9/6/2018 5:00 Sales Anirudha Printer Problem

Date Call Time Dept User Name Problem Details


9/7/2018 9:30 Sales Sales Need Meeting Setup
9/7/2018 11:30 IT IT Server Checking/Backup
9/7/2018 12:30 IT IT Workout on Quick heal
9/7/2018 1:00 Sales Sales Sony Camera Data Full
9/7/2018 3:00 Nucleus Nucleus Network Issue

Date Call Time Dept User Name Problem Details


9/8/2018 10:00 IT IT Server Checking/Backup
9/8/2018 11:30 CMD CMD Sir PC Disply Issue
9/8/2018 12:30 IT IT Workout on Quick heal
9/8/2018 1:00 CRM Jayeshree Not PC Available
9/8/2018 3:00 Sales Dimple internet Issue
9/8/2018 4:00 Estimation Kirti Savkare ERP Issue
9/8/2018 5:00 Sales Kamlesh Hande Need PC

Date Call Time Dept User Name Problem Details


9/10/2018 10:00 IT IT Server Checking/Backup
9/10/2018 11:30 IT IT Workout on Backup
9/10/2018 12:30 IT IT Workout on Quick heal
9/10/2018 1:00 PA Gargi Nadurkar PC Shutdown Issue
9/10/2018 3:00 Auditor Auditor Laptop Charging Issue
9/10/2018 4:00 Design Design Autocad Issues
9/10/2018 5:00 CRM Jayshree BhadangeDrive Accessing Issue

Date Call Time Dept User Name Problem Details


9/11/2018 10:00 Nucleus Nucleus Neetwork Problem
9/11/2018 2:00 Sales Tushar Punching Problem
9/11/2018 3:00 Sales Ajinkya Kadam PC connection
9/11/2018 4:00 IT IT Server Checking/Backup
9/11/2018 5:00 IT IT Workout on Backup
9/11/2018 6:00 IT IT Workout on Quick heal

Date Call Time Dept User Name Problem Details


9/12/2018 10:00 IT IT Server Checking/Backup
9/12/2018 11:00 IT IT Workout on Backup
9/12/2018 11:30 IT IT Workout on Quick heal
9/12/2018 1:00 Sales Sumedha Mam Quick heal issue
9/12/2018 3:00 Sales Dimple real Estate Site Issue
9/12/2018 4:30 CRM Yoyesh Mali Printer Tonner Issue
9/12/2018 5:00 IT IT Printer Tonner Issue

Date Call Time Dept User Name Problem Details


9/13/2018 9:45 HO HO Power Issue
9/13/2018 10:00 IT IT Server Checking/Backup
9/13/2018 11:00 IT IT Workout on Backup
9/13/2018 12:00 IT IT Workout on Quick heal
9/13/2018 1:00 Sales Sales Network Issue
9/13/2018 2:30 COO Sudhir Metkar Network Drive Issue
9/13/2018 3:00 CRM Archana Gholap Need Recovey Permission

Date Call Time Dept User Name Problem Details


9/18/2018 1:00 IT HO Bill Record Needed in excel
9/19/2018 10:30 IT HO Delete biometric ids of
9/19/2018 12:30 IT HO Antivirus Database update status check
9/19/2018 3:30 IT Signature Needed projector,Delete biometric ids
9/19/2018 5:00 IT Tropicano Delete biometric ids
IT Call Report
Date 13/09/2018

Solution Location Problem Type Status


Server Checking/Backup HO 3rd Floor Daily Task Done
Done Setting HO 3rd Floor Daily Task Done
Done Activites HO 3rd Floor Backup Done
Done Setting Gokuldham CCTV Done
Done Setting HO 1st Floor Software Solve
Done HO 3rd Floor Data Done

Solution Location Problem Type Status


Server Checking/Backup HO 3rd Floor Daily Task Done
Given laptop With Configured HO 3rd Floor Laptop Solve
Done Activites HO 1st Floor Phone Done
Done Setting HO 3rd Floor Projector Done
Done Setting Ho 2nd Floor Email Solve
Delived Setup at Signature Signature Projector Done

Solution Location Problem Type Status


Done Setup signature Projector Done
Server Checking/Backup HO 3rd Floor Daily Task Done
Done Setting HO 3rd Floor Daily Task Done
Done Setting HO 3rd Floor Punching Done
Replaced Tonner Ho 2nd Floor Tommer Solve
Done Configuration & Connection HO 3rd Floor PC Done

Solution Location Problem Type Status


Server Checking/Backup HO 3rd Floor Daily Task Done
Given Email ID HO 3rd Floor Daily Task Done
Done Setting HO 3rd Floor Web Site Done
Done Setting HO 3rd Floor Punching Done
Replaced Tonner Ho 2nd Floor Tommer Solve
Done Configuration & Connection HO 3rd Floor PC Done

Solution Location Problem Type Status


Server Checking/Backup HO 3rd Floor Daily Task Done
Given Email ID HO 3rd Floor Daily Task Done
Done Setting HO 3rd Floor Daily Task Done
Taken Backup HO 3rd Floor Backup Done
Done Setting Ho 2nd Floor Network Solve
Done Activites HO 3rd Floor Backup Done
Done Installation Gokuldham Printer Solve

Solution Location Problem Type Status


Done Connection Signature Projector Done
Server Checking/Backup HO 3rd Floor Daily Task Done
Done Setting HO 3rd Floor Daily Task Done
Taken Backup HO 3rd Floor Backup Done
Done Setting Nucleus Network Solve

Solution Location Problem Type Status


Server Checking/Backup HO 3rd Floor Daily Task Done
Done Connection HO 1st Floor Disply Solve
Done Setting HO 3rd Floor Daily Task Done
Given PC New Joinee Ho 2nd Floor PC Connection Done
Done Setting HO 1st Floor Software Solve
Done Setting HO 3rd Floor ERP Solve
PC Trasfer at Tropicano Site Tropicano PC Connection Solve

Solution Location Problem Type Status


Server Checking/Backup HO 3rd Floor Daily Task Done
Done Activites HO 3rd Floor Backup Done
Done Setting HO 3rd Floor Daily Task Done
Done Connection HO 1st Floor PC Solve
Resolve Issue HO 2nd Floor Hardwrae Solve
Checked Setting HO 3rd Floor Software Solve
Given Rights HO 2nd Floor User Permission Solve

Solution Location Problem Type Status


Replaced Network cable Nucleus Network Solve
Done Punching Gokuldham Backup Done
PC Connection Gokuldham PC Done
Server Checking/Backup HO 3rd Floor Daily Task Done
Done Activites HO 3rd Floor Backup Done
Done Setting HO 3rd Floor Daily Task Done

Solution Location Problem Type Status


Server Checking/Backup HO 3rd Floor Daily Task Done
Done Activites HO 3rd Floor Backup Done
Done Setting HO 3rd Floor Daily Task Done
Reinstalaltion Symphony Software Solve
Done Setting HO 1st Floor Web Solve
Replaced Tonner HO Tonner Solve
Replaced Tonner HO Tonner Solve

Solution Location Problem Type Status


Enable Power Switch HO Power Solve
Server Checking/Backup HO 3rd Floor Daily Task Done
Done Activites HO 3rd Floor Backup Done
Done Setting HO 3rd Floor Daily Task Done
Done Setting Symphony Network Solve
Done Setting Ho 2nd Floor Network Solve
Given Rights Ho 2nd Floor Permission Solve

Solution Location Problem Type Status


Done all entries in excel HO 3rd Floor Daily Task Done

Checked individual PC antivirus st HO 3rd Floor,2nd Floor Quick Heal Half completed
Delivered projector and tested an Signature Site Work Done
Deleted signature biometric ids Tropicano Site Work Done

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