© 2019 PETROLIAM NASIONAL BERHAD (PETRONAS)

All rights reserved. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form or
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 No. Step Page
1 To Login As Different User 3 - 10
2 User Information 11 - 12
3 Download PTS 13 -15
4 Submit Feedback 16 – 18
5 Replied Feedback 19 - 21

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 Highly recommended to use Google Chrome
 Step 1. Click on the current user symbol (Top right on the tab).
 Step 2. Choose Open Guest window.

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  Step 3. Enter this URL https://pts.petronas.com in browser address bar.

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  Step 4. Choose to sign in using one of the following accounts
* Please select Azure B2C (For external users)

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 For external user, there are 2 ways to register as per below:

 (i) Sign up with your external email (Company email/Yahoo mail/Microsoft mail).
 (ii)Sign up with your social account (Gmail).

Detailed steps as per step 5(i) and (ii).

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 All previously registered users prior to the revamped website need to register as new users per
steps 5(i) or 5 (ii)
 Step 5(i)(a). Sign up with your external email (Company email/Yahoo mail/Microsoft mail).

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  Step 5(i)(b). Verify email address and fill in the following information to sign up for a new account.

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  Step 5(ii)(a). Sign up with your social account (Gmail).

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  Step 5(ii)(b). Fill in the following information and click ‘Continue’ to sign up for a new account.

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  Step 1. Input valid data into all mandatory fields.

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  Step 2. Tick on the check-box “I have read and agree with the Terms and Conditions above”.
 Step 3. Click on [Submit] button.

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  Step 1. Homepage and dashboard are displayed.
 Step 2. Click on “PTS Engineering” tab on the top menu of the Home Page.

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  Step 3. Select the SKG file.

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  Step 4. Select one or multiple PTS to be downloaded at once.
 Step 5. Click the [Download] button.

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  Step 1. Click on “Submit a Feedback” under “Feedback” tab on top of the menu of Home Page.
 Step 2. Select the category of feedback (General or Technical).

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  Step 3. If feedback on technical, click on the “Technical” radio button.
 Step 4. Select the option of “Technical Type”, select discipline, input PTS Document Number (optional)
and comment.
 Step 5. Click on <Submit> button.

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  Step 6. User will be cc-ed details via the registered email account.

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 User will receive an email notification on replied feedback.
 Step 1. To view the replied feedback, user may do the following:

1. Click on the direct link in the email; OR

2. Login and access to ‘My Feedbacks’

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  Step 2. Click on the status to expand view on feedback.
 Step 3. Click on the ‘Request Number’ to view the reply.

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  Step 4. User may continue the conversation by submitting response, if needed.

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 For further inquiries, please contact ptshelpdesk@petronas.com

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