JABATAN PEMBANGUNAN KEMAHIRAN

KEMENTERIAN SUMBER MANUSIA

ARAS 7 & 8 BLOK D4, KOMPLEKS D
PUSAT PENTADBIRAN KERAJAAN PERSEKUTUAN
62530 PUTRAJAYA

KOD DAN NAMA PUSAT BERTAULIAH

SOALAN PENILAIAN PENGETAHUAN (OBJEKTIF)

KOD UNIT CORE ABILITY

NAMA UNIT ABILITY

NAMA CALON

NO.KAD PENGENALAN

MASA

TARIKH

MARKAH

Arahan kepada calon:

1. Tulis nama dan nombor kad pengenalan calon pada ruangan yang disediakan;
2. Calon tidak dibenarkan membuka kertas soalan sehingga dibenarkan;
3. Calon hendaklah menjawab semua soalan;
4. Calon dilarang membawa nota atau sebarang bahan rujukan kecuali yang
dibenarkan.
5. Dilarang meniru semasa penilian; dan
6. Dilarang membawa keluar kertas soalan dari bilik peperiksaan

KERTAS PENILAIAN INI MENGANDUNGI ...7.... MUKA SURAT BERCETAK

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1. What are the steps taken in producing reporting path?

I. Colour pensil coding produce.

II. Marker pen drawn picture given.
III. Clear visualsation queue provided.
IV. Colour coding practices acknowledge.

A. I and II
B. I and IV
C. II and III
D. III and IV

2. What are the elements needed to ensured before producing an organisation chart?

I. Setting up the plan

II. Listing down the mission
III. Laying down the hierarchy
IV. Listing down the duty and task

A. I, II and III.
B. I, II and IV
C. I, III and IV
D. II, III and IV

3. What are measures needed to ensure good work culture practised in the work
place?

I. Find ways to built trust

II. Identify what is working
III. Get to know who you are
IV. Ask people what do they do

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 A. I, II and III
B. I, II and IV
C. I, III and IV
D. II, III and IV

4. What measure to be taken to set up an employment contract?

I. Prepare the work schedule.

II. Prepare the contract outline.
III. Outlines the nature of their business.
IV. Prepare the aggrement documentation

A. I, II and III
B. I, II and IV
C. I, III and IV
D. II, III and IV

5. What are the steps as to ensure employment contract being prepared propely?

I. Stating hours of work.

II. Stating term of employment.
III. Stating entitlement of holidays.
IV. Specify term and condition.

A. I, II and III
B. I, II and IV
C. I, III and IV
D. II, III and IV

6. What will benefit the company for an employment contract?

A. Help to attract and retain key employees.

B. Accomplish everything the business must do.
C. An authority to control within an organization.

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 D. A better future position within an organization.

7. What is the main reason to establish personel task and duty?

A. Increase reduntancy of manpower.

B. Efficient and proper function of business.
C. To avoid increase of accident in work place.
D. To increase safety and security of the company.

8. What is the relationship between the immediate superior and subordinate?

A. Its an object at the same ranked.

B. The relation of one division to another.
C. To ensure people are working together.
D. Its an object ranked between the both level.

9. When does an immediate superior needed in the orgaization?

A. Absent of superior in-charge.

B. Absent of subordinate in-charge.
C. To guide a junior to a subordinate.
D. To pay attention under the authority or control within an organization.

10. What measure is be taken when delivering flow of information to the organization?

A. When a person is in the same rank with superior.

B. When a person who is control the whole organization.
C. When a person is in the higher rank within the organization.
D. When a person under the authority or control within an organization.

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11. How to protect the organization from bad employee discipline?

I. Prepare game schedule

II. Prepare risk management chart
III. Prepare the standard and procedures
IV. Prepare reasonable effort to exclude bad actors

A. I, II and III
B. I, II and IV
C. I, III and IV
D. II, III and IV

12. How the workplace discipline is best administered in a private?

I. Preparing oral reprimand.

II. Preparing written warning.
III. Preparing final written warning.
IV. Preparing a proper reminder letter.

A. I, II and III
B. I, II and IV
C. I, III and IV
D. II, III and IV

13. What is the purpose of employee discipline?

A. To help the company.

B. To improve the company’s safety.
C. To allow the employee to make inappropriate behavior.
D. To ensure that an employee performs in a manner that is deemed acceptable
by the organization.

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14. Why is self discipline important?

A. To be prepared for job..

B. Can get salary increment.
C. Can improve employee in achieving the goals.
D. Will make employee dependent to the employer to achieve goals.

15. What is principal of confidentiality?

A. A contract for employee.

B. Guidelines on workplace safety.
C. To ensure people are working together.
D. A set of rules that limit access on certain types of information.

16. What does standard and codes of practice provide to the employee?

A. Agreed workplace manuals.

B. A standard dress code of etiquette.
C. A list of salary increment scheme.
D. Agreed codes of practice describing the standard of conduct.

17. Why do we use working guideline?

A. To allow employee to negotiate at workplace.

B. Its provide continuity and equity in workplace.
C. To follow instructions direct from colleagues and Manager.
D. Get a clear understanding of the workplace structure and guidelines.

18. When do we use disciplinary action?

A. During break time.

B. After we finish working.

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 C. Before we start working.
D. Wrongdoing or refusal of duty by employee.

19. What do you mean by discipline?

A. To follow a good leader.

B. It is training to act in accordance with rules.
C. To show who is the leader in the big organization.
D. To do things fast and able to complete the missions given.

20. Why is discipline deployed to the employee?

A. To help the company.

B. To improve the company’s safety.
C. To allow the employee to make inappropriate behavior.
D. To ensure that an employee performs in a manner that is deemed acceptable
by the organization.

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