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RELATIONSHIP OF REWARD SYSTEMS

AND PHYSICAL FACILITIES TO


TEACHER’S JOB SATISFACTION OF
EAST VISAYAN ADVENTIST
Arpon, MDL ACADEMY: BASIS FOR
Ines, AJ ADMINISTRATIVE INTERVENTION
Intanto, LL

Abstract
East Visayan Adventist Academy is a private boarding school that needs improvement due to insufficient
educational facilities. Teachers’ salaries are also lower than to public school teachers. The job satisfaction of the
teachers might be affected which could also hinder their efficiency in teaching and could eventually affect the
improvement of the school to develop better education. It is imperative to create awareness and formulate possible
solutions since there is no available data on the issue to help school administrators address these needs, thus the study.
The study opts to unravel the relationship of reward systems and school’s physical facilities to the teacher’s job
satisfaction of EVAA to provide a baseline data for the administrative intervention. The study used quantitative
research paradigm, utilizing a correlational design. Pearson –r correlation coefficient was also used to determine the
relationship of the variables. Findings showed that 47.4% of respondents said that they received reward/s 1-3 time/s a
year. In general, teachers are satisfied with their job (M=3.84). Results showed a positive correlation between the job
satisfaction and reward systems: salary package (r=0.558), recognition (r=0.193), bonuses and incentives (r=0.648).
Positive correlation is also evident on job satisfaction and school’s physical facilities specifically classroom facilities
(r=0.105), library facilities (r=0.200) and laboratory facilities (r=0.178). However negative correlation surfaced on
teaching learning materials (-0.009) and computer laboratory (-0.076). Both genders shared the same satisfaction (0.61
≥ 0.05).

Introduction at 70 % – of which 55 % were “quite happy” and 15 %


“very happy”. The Harvard Business Review (2012)
As cited by Raziq and Mualabakhsh (2015) recently published an analysis of various studies that
job satisfaction could be a vital predictor of showed an average of 31 % more productivity and 37
organizational efficiency and effectiveness that could % higher sales when employees are happy or satisfied.
also be used in measuring attitudes and behaviors of
the employees. The satisfaction that employees According to Gregory (2011), a high rate of
acquired from their job is chained on their employee contentedness is directly proportional to a
performances. A better organization depends on the lower turnover rate. Thus, keeping employees’
performance of its employees. Thus, job satisfaction satisfaction regarding with their career should be a
links to organization’s success. Halpert (2011) said prior agenda for every employer. While teachers are
that teachers who had lower levels of satisfaction were still in the institution, paying attention and
more likely to leave their school in the first three years, understanding the prerequisites must be given at most
as opposed to teachers who had higher levels of consideration and priority. This is to prevent another
satisfaction and were more likely to remain in the loss of the nation; a loss that is irreversible. According
school in the following three years. to Ayele (2014), education is widely recognized as one
indicator of development especially to learners. One of
In 2015 according to Buyco, the Job Street the basic purposes of education is to produce trained
Philippines web page published a report on job human resource, which can overcome development
satisfaction among Southeast Asian territories impediments of a given country. To achieve this, there
surveyed; Philippines posted the highest job should be a satisfied work force in the sector.
satisfaction rating followed by Thailand (59 %),
Singapore (51 %), Hong Kong (37 %) and Indonesia
(28 %). Filipino employees expressed job satisfaction
The Problem and the Purpose of the Study Review of Related Literature
East Visayan Adventist Academy is a
boarding school away from home. The school location
is a 20-30-minute ride from the 6 kilometers away Job Satisfaction
town. There are 24 faculty and staff and 19 of them Over the past years, studies on job
have a teaching workload. The overall student satisfaction have generated considerable interest
population is 387 as of School Year 2017-2018. among researchers globally. According to Sarwar and
Classrooms still need improvements, the insufficient Abuge (2013) it has been one of the most frequently
physical facilities like flat screen television, laboratory studied variables in organizational behavior research
equipment and computers might slow the progress of and human resource theory and practices. The
the student’s learning. Teacher’s job satisfaction must common definition of job satisfaction focuses on the
be considered as well. Teachers are paid regularly with feeling of an employee regarding to their job. As
compensation but not as high compare to the public- supported Galanou et al. (2010), a satisfying or
school teachers. Thus, teacher’s job satisfaction might dissatisfying job is not limited to the nature of the job
be affected which could hinder the school’s but also depends upon the individual’s, perceptions,
improvement. Since there is no available data on the attitudes and expectations towards the job itself.
issue to help school administrators address these
needs, thus the study. It is imperative to have a deeper Concept of Job Satisfaction. The concept of
understanding on teacher’s job satisfaction to know job satisfaction does not have a conventional
and create awareness about the phenomenon of job definition despite being widely studied by many
satisfaction to educational policy makers, school scholars. Ayele (2014) argued that there is no final
administrators, employers and school owners with the definition on what job satisfaction represents.
hope that would provide possible solutions to some of Nevertheless, researchers have still delved into the
the issues regarding job satisfaction, as well as to subject of job satisfaction and have come with various
provide the teacher’s needs. The findings if met by the definitions.
leaders will contribute more to the productivity and
sustainability not only to teachers but to educational In the study of a psychology practitioners
system at large. Raziq and Maulabakhsh (2015), defined job
satisfaction as the integrated set of psychological,
The main thrust of the study is to assess the physiological and environmental conditions that
relationship of reward systems and school physical encourage employees to admit that they are satisfied
facilities to teacher’s job satisfaction of East Visayan or happy with their jobs. Moreover, Bayraktar et al.
Adventist Academy (EVAA), San Sotero Javier Leyte (2016) stated that job satisfaction indicates how well a
as basis for administrative intervention. More person likes their job. In general, most definitions
specifically, the following research questions will cover the emotional feeling an employee has vis-à-vis
guide the study: to their job. The extent to which work outcomes meet
or exceed expectations may determine the level of job
1. What is the average frequency of the school in satisfaction.
giving rewards to its teachers?
Importance on Work Efficiency. Job
2. What is the level of teacher’s job satisfaction? satisfaction has occupied and gained importance for
3. Is there a relationship between school’s physical companies especially in meeting the organization’s
facilities and teacher’s job satisfaction? objectives and goals. When employees enjoy more job
satisfaction they tend to be sociable to their colleagues.
4. Is there a relationship between reward systems and A study supported by Oswald (2012), job satisfaction
teacher’s job satisfaction? among employees may lead to a better and safer
working environment with lesser negative conflicts.
5. On the average, is there a significant difference on According to Mbogo (2015), job satisfaction is vital if
the teacher’s job satisfaction with respect to gender? you wish to survive in an industry and progress
gradually.
The relevance of job satisfaction is very
crucial to the long-term growth of any sectors and
educational system around the world. As reported by
the Ideal HR Service (2017), employees who are
unsatisfied with their job will be less motivated and
less enthusiastic towards any chores assigned to them likely to have some effect on psychological well-being
and will escape the tasks assigned. The Harvard (Briner 2000). Even the building appearance may
Business Review (2012) recently published an affect the comfortability of the workers. One survey
analysis of various studies that showed an average of cited by Oswald (2012), in particular, has suggested
31 % more productivity and 37 % higher sales when that improvements in the physical design of office
employees are happy or satisfied. The study found that buildings may result in a 5-10 percent increase in
unhappy workers are 10 % less productive than productivity and eventually increase performance.
content employees.
Since office employees spend most of their
time inside the buildings in which they work in, office
or workplace could be a vital factor affecting the
satisfaction of the employee thus imperative to be
Working Environment consider in developing a good and healthy working
environment (Kamarulzaman 2011).
A striking and supportive work environment
is essential to job satisfaction. A quality work spot is Equipment. Working equipment aids to the
needed to keep workers on their track and work smooth and efficiency of the work. The modern
effectively. As supported by Agbozo (2017), a workplace is characterized by technology; computers
supportive work environment helps workers to and machines as well as general furniture and
perform normal duties more effectively, making best furnishings (Gu 2016). Agbozo (2017) observed that
use of their knowledge, skills and competences and the the provision of adequate physical resources including
available resources in order to provide high-quality facilities, equipment and maintenance can help in
services. Working environment has a positive impact influencing attitudes and facilitating program success.
on the job satisfaction of employees. Bad working Lack of infrastructure obtains ineffectiveness in
conditions restrict employees to portray their teaching for the teacher and this demoralizes the
capabilities and attain full potential, so it is imperative teacher despite his/her pursuance to achieve his/her
that the administration realize the importance of good goals (Ngimbudzi 2009). This becomes more difficult
working environment (Raziq & Maulabakhsh 2015). in the teaching of the technical and science subject.
This affects the performance of the students and
Provision of quality education is important demoralizes the teacher (Mbogo, 2015).
for facilitating a nation’s development. Research has
found that, to improve individual learners’ values, Ventilation and Sanitation. First, aspects of
attitudes, behaviors, and skills, quality education is of work such as heat, noise, and lighting have been shown
paramount importance, thus educator’s satisfaction to affect several psychological processes in both direct
must be taken into consideration (Nayumubi, 2017). and indirect ways (Briner 2000). Noise, for example,
Jain and Kaur (2014) also added, if the environment is may impair the cognitive performance of certain kinds
congenial, fatigue, monotony and boredom is of tasks.
minimized, work performance can be maximized. A study conducted by Crozier (2011) shows
Physical Environment. In his study, Mbogo that when the air-conditioning system was introduced
(2015), stated that work environment is an important employees feel that their work space becomes more
issue that can affect the job satisfaction of teachers in comfortable and the productivity tends to increase by
school projects. Asegid et al. (2014) argued that 5-15 percent because they can concentrate on their
inspired workplace will result in inspired workers and work. This statement explains according to Alzaidi
draws attention to the importance for work (2008) that when an employee feels comfortable with
performances, the atmosphere, quality and style of the workplace environment, things that can distract
buildings and offices, environment conditions enhance their work can be reduced and they can perform better.
working. Good working conditions provide greater Reward Systems
physical comfort for employees. A workplace
environment with essential facilities is a prelude to job Rewards systems are often implemented
satisfaction among workers. within organizations as a key management tool that
can contribute to a firm’s effectiveness by influencing
Space and Offices. The design of open plan individual behavior and motivating employees at work
offices and other aspects of the physical lay-out may (Bustamam et al. 2014). In the study of Firestone and
determine the kinds of interactions that can take place. Pennel (1993) as cited by Ololube (2006) in his study,
The physical environment may offer more or less stated that obligation to teaching and the workplace
physical safety; concerns about accidents or injury are
have been found to be enhanced by psychic rewards deals with the assessment of job values, the design and
(acknowledgement of teaching competencies). management of payments, performance management,
contingent pay, employees’ benefits and pensions and
Rewards gives delight to employees to do more in the management of rewards procedures. Money can be
their workplace. Aktar et al, (2013) stresses on the seen as an important reward although it is very costly
importance of rewards to fight the exhaustion, which for the organization. But monetary rewards do not
is typically experienced by most employees on the job. provide much staying power (Bayraktar 2016). In
The reward is more important of any nature of other words, as supported by Aktar et al. (2013)
business, organization, institution, schools and thus acquiring basic salaries and being able to work in
very beneficial for the employee’s job performance satisfactorily or average working conditions would not
(Ibrar and Khan 2015). Chepkwony (2014) noted that necessarily make the employee happy with his/her job.
rewards bind an employee to the institution and has to
do with the way how employees are treated in
particular pay scheme.
Theoretical Framework
Promotion & Recognition. The purpose of
recognition and reward program is to communicate to Two Factor Theory. Formulated by
employees so that they can link their reward to their Frederick Herzberg on the year 1959. Herzberg
performance which ultimately leads to employee’s job identified two classes of factors associated with
satisfaction. This is supported by Danish (2010), as he employees consider the following factors (motivator
cited, that rewards and recognition programs keep high factors) as responsible for job satisfaction:
spirits among employees, boosts up their morale and achievement, recognition, advancement and growth.
create a linkage between performance and motivation The next set (hygiene factors) concerns the employee's
of the employees. According to Chepkwony (2014) need for fair treatment in compensation, supervision,
promotions provide opportunities for personal growth and working conditions. If these are not met,
more responsibilities and increased social status. employees feel dissatisfied. The Two Factor Theory is
However, for promotion to be effective in improving suited for this study because the study focuses on job
job satisfaction it must be fair based on meritocracy. satisfaction of the employees. The researcher believes
Unfairness is cited as the major disappointment in that teachers who would acquire these factors would
reward systems (Bayraktar 2016). be satisfied in their job. Same way, if these factors are
absent job satisfaction of the respondents might be
Benefits and Compensation. Employees affected.
benefits are elements of remuneration given in
addition to the various forms of cash pay. They also
include items such as annual holidays, pension sick
leave insurance cover company cars. It deals with the
level of reward taking into account, market stance that
is internal rates of pay and compare with market rates:
achieving equal pay, the approach to total reward;
transparency of rewards that is the publication of
information on reward structures and processes of
employees Chepkwony (2014). Additionally, as
claimed by Galanou et al. (2010), reward processes
cover indirect financial rewards, or benefits, such as
insurance plans (life, health etc.), retirement plans, Figure 1. The figure explains that employees
sick leave etc. are satisfied and motivated if the two factors, hygiene
Pay. Organizations often use financial and motivation, are present. This is the ideal situation
rewards to prevent employee dissatisfaction and especially in organizations where employees are
motivate employees (Butsaman et al. 2013). Prior to motivated in their job and receives a good paycheck.
this, Ali (2016) had specified that “while the presence
of money may not be a very good motivator, the
absence of it is a strong de-motivator”.
It is therefore obvious that rewards systems
are a fundamental function of human resource
management. Supported by Galanou et al. (2010), it
Conceptual Framework of the factors affecting the respondent’s job
satisfaction.

Reward As emphasized by Crozier (2011), a


Systems population is a group of individuals who shared the
same thing in common while samples are the subgroup
Teacher’s Job of the target population that the researcher plans to
Satisfaction study for making observations and statistical
inferences about the population.

School’s Physical Dependent Variable In this study a purposive sampling technique,


Facilities a type of non-probability sampling is used to get the
sample participants. Wherein, the researcher’s
Gender judgements are the basis in picking the respondents
Independent with respect to the purpose of the study. As supported
Variables Independent by Palinkas et al., (2016), “purposive sampling starts
Variables with a purpose in mind and the sample is thus selected
to include people of interest and exclude those who do
Figure 2.2. Variables that may affect the Teacher’s
not suit the purpose.”
Job Satisfaction. The reward systems and school’s
physical facilities may negatively or positively affect
the Teacher’s Job Satisfaction.
Instrumentation
Above is the conceptual framework of the
study illustrating the variables that may affect the The survey questionnaire was a self-construct
Teacher’s Job Satisfaction. Reward systems include questionnaire utilizing the Likert scale of
salary packages, bonuses and incentives, and measurement in determining the respondent’s
recognition. School’s physical facilities include reaction/response thus the data needed. Where the
laboratory facilities, classroom facilities, teaching respondents are barred from giving answers that would
learning materials, library facilities, computer and reflect their own thinking ranging 1 as “strongly
internet. And gender that could be a contributing factor disagree” to 5 as to “strongly agree”.
affecting the teacher’s job satisfaction, as the
. The reliability and validity of the
moderating variable of the study.
questionnaire was critically examined by the school’s
statistician, research adviser and school’s principal
and thus ready for gathering the data. Since this type
Research Design of questionnaires are very specific and very often a
fixed range of answers self-questionnaire technique
A quantitative research paradigm utilizing was used where questions are read and answered by
correlational design was used to achieve the study’s the respondents themselves. (Bryman 2008, p. 216-
objective. As pointed by Belecina et al., (2016),
217 as cited in Melegrito et al., 2016)
correlational analysis is used to reveal the relationship
of the two variables. The researcher has chosen the
design to determine the statistical relationship of the
variables and to seek a precise measurement and Data Gathering Procedure
analysis of the relationship between rewards systems
Step 1: Using the descriptive survey, self-
and school’s physical facilities to the teacher’s job
completion technique was used where respondents
satisfaction of EVAA.
would answer it by their own, step 2: the distribution
of the survey questionnaires made possible due to the
help of the school’s principal and step 3: the researcher
Population and Sampling Technique waited for the go signal to finally collect the data to be
encoded on Microsoft Excel and be submitted to the
The target population of the study comprises
school’s statistician for analysis.
all the faculty and staff of East Visayan Adventist
Academy, with the teachers with teaching loads as the
sample size. Respondents do not share the same
gender and thus would be analyzed if it could be one
Statistical Treatment Level of Teacher’s Job Satisfaction
The study applied the measures of central The results show that majority of the teachers
tendency which is under descriptive statistics because at EVAA are satisfied with their job thus correlates in
the average scores of the level of job satisfaction will the study of Buyco (2015) that states that Filipino
be determined, also before identifying the significant teachers posted the highest satisfaction rating among
difference of the job satisfaction among gender and the 5 Southeast Asian territories.
before interpreting whether the relationship between
variables exist the descriptive data should be described
to give idea about the data set. According to Melegrito Relationship between School’s Physical Facilities
and Mendoza (2016) the measures of central tendency and Teacher’s Job Satisfaction
are measures that attempts to attain the middle or
average score. Additionally, aside from descriptive Descriptive statistics of the relationship
statistics, a two-tailed test would be used in between school’s physical facilities and teacher’s job
determining the significant difference on the teacher’s satisfaction shows the mean for classroom facilities,
job satisfaction among gender. library facilities, computer and internet facilities and
laboratory facilities that were rounded off to 4,
Since the study opts to determine the meaning the respondent agreed that the school is
relationship between the reward systems and school’s equipped with these facilities. However, it was shown
physical facilities to the teacher’s job satisfaction a that respondents are neutral regarding the teaching
Pearson product-moment correlation coefficient learning materials they acquired.
would also be used. Belecina, Baccay and Mateo
(2016) stated that correlation is used to determine the Table 4.5 illustrates the relationship between
relationship of two variables. In addition, according to school’s physical facilities and teacher’s job
Melegrito and Mendoza (2016) “the closer the satisfaction. Pearson r data analysis reveals a weak
coefficient to 1, the stronger the relationship. The positive correlation. Teachers who are well
closer it is to 0, the weaker the relationship. accommodated with a satisfying classroom and being
provided by classroom equipment, teachers who are
Equation of the Pearson’s correlation coefficient is accommodated by the school’s library and library
shownbelow equipment and lastly teachers who agreed that there is
𝑛 ∑ 𝑋𝑌− ∑ 𝑋 ° ∑ 𝑌 an equipped science laboratory for the students in
r= school reported a high level of job satisfaction.
√[𝑛 ∑ 𝑋 2 − (∑ 𝑋)2 ] [𝑛 ∑ 𝑌 2 −(∑ 𝑌)2 ]

However, the Pearson r data analysis also


revealed that there is a moderate negative correlation.
Results & Discussion Teachers who felt neutral regarding the provision of
teaching learning materials provided by school
reported a low level of job satisfaction. Teachers
Average Frequency of the School in giving agreed that there is a provision of internet and
Rewards to its Teacher computer laboratory provided by school but reported a
low level of job satisfaction.
The average frequency of the school in giving
reward/s to its teachers showed only 9 out of 19 Table 4.5
teachers (47.4%) responded to the question and stated Correlation between school’s physical facilities and
that they received reward/s in an average of 1-3 time/s teacher’s job satisfaction
in a year.
Teaching
The frequency of giving the rewards is Classroom
Library
Facilitie
Compute
r and
Laborator
y
Learning
Facilities Material
clustered into intervals as 1 for 1-3 time/s, 2 for 4-6 s Internet Facilities
s

times and 3 for 7-10 times. The table implies that Job Pearson 0.15 0.200 -0.076 0.178 -0.009
teachers received reward 1-3 time/s in a year from Satisfactio
n
Correlatio
nN 19 19 19 19 19
school and there is no difference between their
responses. Danish (2010) says that rewards and
recognition programs keep high spirits among
employees and creates links between performance and
motivation.
high level of job satisfaction. Teachers agree to acquire
5 satisfying bonuses and incentives from the school.
Teachers who acquired a satisfying bonuses and
4 incentives reported a high level of job satisfaction.
Job Satisfaction

3
Table 4.7
2 Correlation between reward systems and job
1
satisfaction
Bonuses
Salary
Recognition and
0 Package
Incentives
0 1 School's2Physical 3
Facilities 4 5 Pearson 0.558 0.193 0.648
Job Correlation
Satisfaction 19 19 19
Figure 4.1. School’s Physical Facilities and N
Job Satisfaction
Figure 4.1. suggests that there is a linear Figure 4.2. Rewards Systems and Job
positive relationship between the school’s physical
facilities and teacher’s job satisfaction.
5
According to Agbozo (2017) employees who 4
Job Satisfaction
have good facility experiences job satisfaction and
3
provisions of adequate resources like facilities,
equipment and maintenance can help in influencing 2
the success of the job. Lack of infrastructure obtains 1
ineffectiveness in teaching for the teacher and this 0
demoralizes the teacher despite his/her pursuance to Reward Systems
0 1 2 3 4 5
achieve his/her goals.
Satisfaction
Figure 4.2. displays the graphical
Relationship between Reward Systems and presentation of the relationship between the reward
Teacher’s Job Satisfaction systems (y-axis) and teacher’s job satisfaction (xaxis).
The graph suggests a linear positive correlation
Table 4.6 shows the descriptive statistics for between reward systems and teacher’s job satisfaction.
the relationship between reward systems and teacher’s
job satisfaction. The data revealed that teachers agree These findings are supported by Bustamam et
to acquire satisfying rewards. al. (2014), his study results revealed that rewards are
positively and significantly associated with job
Table 4.6 satisfaction. Hence, if rewards being offered to
employees were to be altered, then there would be a
Relationship between reward systems and teacher’s
corresponding change in satisfaction and work
job satisfaction motivation. Furthermore, most organizations
Mean Std. Deviation N implement rewards system to increase the job
Salary Package 4.11 0.65 19 performance and job satisfaction (Ibrar and Khan
Recognition 3.79 0.78 19
2015).
Bonuses and Incentives 3.89 0.45 19
Job Satisfaction 3.84 0.50 19
Significant Difference on the Teacher’s Job
Satisfaction with Respect to Gender
Table 4.7 illustrates the relationship between Table 4.8 presents the significant difference
reward systems and teacher’s job satisfaction. on the teacher’s job satisfaction with respect to gender.
Teachers agree that they acquire a good salary package There are 10 female and 9 male respondents, with their
from the school and reported a high level of job
satisfaction. Teachers agree that they acquire a
satisfying recognition from the school and reported a
corresponding mean of 3.90 for the female and 3.78 Recommendations
for the male. Since the p value (2-tailed) is much
higher than the level of significance (0.61 ≥ 0.05), thus Following recommendations are acquired
the mean score between the groups is not significantly according on the findings and conclusion.
different. Thus, the data suggests that both gender Administrators. Establish well balance
shares the same level of satisfaction. These findings reward systems to foster the teachers’ job satisfaction.
contradict the study of Ngimbudzi (2009) where it Administrators should also foster interest on the
indicates that there is a significant difference between teacher’s job satisfaction by facilitating the needs on
the female and male teachers, they differed in their job school’s facilities especially internet and computer
satisfaction levels. facilities, as well as teaching learning materials. This
Table 4.8. will help teacher’s increase their level of job
satisfaction and improve performance.
Significant difference among gender
Teachers. Teachers should be open to
Gender t df Sig. (2-tailed)
Mean
Difference
administrators regarding their concerns and needs to
Equal improve their performances also to contribute their
Average
variances
assumed .520
- 17 0.61 -0.122 satisfaction.
Job
Satisfaction Equal Scholars. Deeper analysis and long term
variances 16.697 0.60 -0.122
not assumed -.527 study is needed regarding this subject matter. More
participants coming from variety of school should be
included in the sample. More demographic data could
also be included. Explore more on what are still other
factors that could affect the job satisfaction of the
Conclusion employee/teachers.
9 out of the 19 respondents responded that
they received a reward/s 1-3 time/s a year. Teachers
agreed to have an overall satisfying job. There is a References:
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