CURRICULUM-VITAE

RAVI SHANKAR CHOUDHARY

Address: - At+ Po- Parihara, Ps- Bakhari,

Dist- Begusarai, Bihar

Mob.9262634188 Email I.D: cravishankar10@gmail.com

CARRER OBJECTIVE:

To obtain a challenging and rewarding full time position with an organization this allows one to promote
mutual growth.

EDUCATIONAL QUALIFICATION

 10th Passed from Bihar Board with 70% Marks.

 12th Passed from Bihar Board With 73%Marks.
 Graduate from LNMU with 64% Marks.

STRENGTHS:

 Effective communication and interpersonal skills.

 Positive attitude and quick adaptability.
 Excellent problem solving and decision making skills.
 High level of discipline and dedication.

AREAS OF EXPERTISE:

 Best utilization of available resources.

 Enhancing progress and eliminating hurdles.
 Tendency to complete assignment in time with available resources.
 Always inquisitive and creative in handling problem areas.
 Good skills in office Documentation.

WORK EXPERIENCE:

 Worked with DG. Global sourcing since June 2007 to May 2010 as a Front office executive.
 Worked with Omni Technologies as an Admin Assistant since June 2011 to April 2012.
 Worked with Ford India Pvt. Ltd through Maclellan Integrated facility services as an Admin Executive
since June 2012 to March 2015.
 Worked with Glocal Healthcare Services Pvt. Ltd. (Glocal Hospital, Begusarai) As a CRM (Customer
Relationship Manager) since July 2015 to Aug 2018.
 Still Working with Awadh Memorial Hospital as an Asst. Manager Operations.
JOB PROFILE (Gen. Administration):

 Vendor Management.
 Prepare Daily, Weekly, MIS Report.
 Attending of the Clint’s Complain and Quarries through Phone or E- Mail.
 prioritize and escalate issues where required
 Assist Staff with Administrative & HR duties as requested.
 Order office supplies and monitor inventory.
 Facilitate special event registration and execution.
 Assist with various program operations as requested as responsibilities permit.
 Provide training to staff on database encoding.
 Handling Housekeeping Team.

JOB PROFILE (Hospital Administration):

 Accountable for overseeing daily operations of the hospital and its departments like OPD, IPD, Billing.
 Coordination between Customer (Patients)/ Doctors & Management and ensuring customer
satisfaction through Proper arrangement of various services
 Reviewing TPA deductions for final settlement.
 Debtor Management and planning for Business (follow up for Outstanding)
 Conducting various training for Staffs
 Furnishing periodic reports and information to top management as Reconciliation for Outstanding,
Collection Report, Debtors Ageing, TPA Deduction Reports, and Estimate Tracker etc.
 Reviewing of Departmental Policy Manual, its training and updating whenever any change is done.
 Conducted periodic Patient Satisfaction survey and Post Discharge survey.
 Assist the Hospital Administrator while coordinating with the cross functional departments to ensure
smooth operations across the hospital.
 Assume overall responsibility of a devoted trainer covering professional development, designing of
training modules for staffs.

IPD Front Office Executive

 In-patient admission
 Admission counselling for Cash, TPA and Credit cases
 Coordinating with other departments
 Coordination between Customer (Patients)/ Doctors & Management and ensuring customer
satisfaction through Proper arrangement of various services
 Maintain effective Public Relation with Guest Relation. It includes emphatic guidance to the relatives of
the patients regarding the procedure and system of the hospital.
  Furnishing periodic reports and information to top management as TAT (Turn around Time), number of
admission done on daily/weekly/monthly basis etc.
 In Patient staff roster, training & counter management.
 Study on Maximum utilization through bed management for maximum revenue generation.

TECHNICAL QUALIFICAION:

 Diploma in Computer application, MS Office, MS Word, MS Excel, Internet.

HOBBIES &INTEREST:

 Sports.
 Listen to soft Music.

PERSONAL INFORMATION:

Father’s Name : Lt. Madhav Choudhary

Date of birth : 15, Jan. 1986

Sex : Male

Languages Known : English & Hindi

Nationality : Indian

Religion : Hindu

Marital Status : Married

Date: _________

Place: _________ (Ravi Shankar Choudhary)