Sunteți pe pagina 1din 713

C231/C237/C238/C248/C267

SERVICE MANUAL
000914MIU
C231/C237/C238/C248/C267
SERVICE MANUAL
C231/C237/C238/C248/C267
SERVICE MANUAL

000914MIU
It is the reader's responsibility when discussing the information contained
within this document to maintain a level of confidentiality that is in the best
interest of Ricoh Corporation and its member companies.

NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY


FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH CORPORATION.

All product names, domain names or product illustrations, including


desktop images, used in this document are trademarks, registered
trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion
only and for the benefit of such companies. No such use, or the use of
any trade name, or web site is intended to convey endorsement or other
affiliation with Ricoh products.

© 2006 RICOH Corporation. All rights reserved.


WARNING
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Corporation. Users of this
manual should be either service trained or
certified by successfully completing a Ricoh
Technical Training Program.

Untrained and uncertified users utilizing


information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.

Ricoh Corporation
LEGEND
PRODUCT CODE COMPANY
GESTETNER LANIER RICOH SAVIN
C231 5306L JP1030 3150DNP
C237 5308L LDD020 JP1230 3150eDNP
C238 5430 LDD030 JP3000 3260DNP
C248 5309L JP1235 3160DNP
C267 CP6143L LDD120 DX3340 3180DNP

DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 7/98 Original Printing
1 8/2000 C237 Addition
2 1/2002 C238 Addition
3 2/2003 C248 Addition
4 6/2006 C267 Addition
Rev. 08/2001

C231
TABLE OF CONTENTS
OVERALL INFORMATION

OVERALL INFORMATION ............................................................... 1-1


1.1 SPECIFICATION .......................................................................................1-1
1.2 GUIDE TO COMPONENTS AND THEIR FUNCTION...............................1-5
1.2.1 MACHINE EXTERIOR......................................................................1-5
1.2.2 MACHINE INTERIOR .......................................................................1-6
1.2.3 OPERATION PANEL........................................................................1-7
Keys......................................................................................................1-7
Indicators ..............................................................................................1-9
1.3 PRINTING PROCESS .............................................................................1-10
1.4 MECHANICAL COMPONENT LAYOUT .................................................1-11
1.5 ELECTRICAL COMPONENT LAYOUT...................................................1-12
1.5.1 ADF ................................................................................................1-12
1.5.2 MAIN BODY ...................................................................................1-13
Boards ................................................................................................1-14
Motors.................................................................................................1-14
Solenoids ............................................................................................1-15
Switches .............................................................................................1-15
Sensors...............................................................................................1-15
Counters .............................................................................................1-16
Others .................................................................................................1-16
1.6 DRIVE LAYOUT ......................................................................................1-17

DETAILED DESCRIPTIONS
DETAILED SECTION DESCRIPTIONS ............................................ 2-1
2.1 SCANNER AND OPTICS ..........................................................................2-1
2.1.1 BOOK SCANNER OVERVIEW ........................................................2-1
2.1.2 ADF OVERVIEW ..............................................................................2-2
2.1.3 CONTACT IMAGE SENSOR............................................................2-4
2.1.4 DRIVE MECHANISM........................................................................2-5
Book Scanner .......................................................................................2-5
ADF.......................................................................................................2-6
2.1.5 PICK-UP AND FEED (ADF) .............................................................2-7
2.1.6 SEPARATION MECHANISM (ADF) .................................................2-8
2.1.7 ERROR CONDITIONS .....................................................................2-9
Book Scanner .......................................................................................2-9
ADF.......................................................................................................2-9
2.2 IMAGE-PROCESSING ............................................................................2-10
2.2.1 OVERVIEW ....................................................................................2-10
2.2.2 A/D CONVERSION PROCESSING................................................2-11
Shading Distortion Correction .............................................................2-11

SM i C231/C237/C238/C248/C267
Original Background Correction..........................................................2-12
Peak Hold ...........................................................................................2-12
2.2.3 BINARY PROCESSING .................................................................2-13
Data Compensation Processing .........................................................2-13
MTF Correction ...................................................................................2-14
Binary Processing in Letter/Photo Mode.............................................2-14
Error Diffusion .....................................................................................2-15
2.2.4 MAIN SCAN MAGNIFICATION ......................................................2-16
2.2.5 IMAGE POSITION ADJUSTMENT IN THE MAIN
SCAN DIRECTION.........................................................................2-17
2.2.6 PASTE SHADOW ERASE MODE ..................................................2-17
2.2.7 THERMAL HEAD............................................................................2-18
Specifications......................................................................................2-18
Thermal Head Control.........................................................................2-18
Thermal Head Protection ....................................................................2-18
Remarks for Handling the Thermal Head............................................2-19
2.3 MASTER EJECT .....................................................................................2-20
2.3.1 OVERALL .......................................................................................2-20
2.3.2 MASTER CLAMPER OPEN MECHANISM ....................................2-21
Drum Position Lock Mechanism .........................................................2-21
2.3.3 MASTER EJECT ROLLER MECHANISM ......................................2-22
2.3.4 PRESSURE PLATE MECHANISM.................................................2-23
2.4 MASTER FEED .......................................................................................2-24
2.4.1 OVERALL .......................................................................................2-24
2.4.2 MASTER FEED MECHANISM .......................................................2-25
2.4.3 MASTER CLAMPER OPERATION AND TENSION ROLLER
RELEASE MECHANISM ................................................................2-26
2.4.4 CUTTER MECHANISM ..................................................................2-27
2.5 DRUM......................................................................................................2-28
2.5.1 OVERALL .......................................................................................2-28
2.5.2 DRUM DRIVE MECHANISM ..........................................................2-29
2.5.3 INK SUPPLY MECHANISM............................................................2-30
2.5.4 INK ROLLER MECHANISM ...........................................................2-31
2.5.5 INK SUPPLY CONTROL ................................................................2-32
2.5.6 DETECTION OF MASTERS ON THE DRUM ................................2-33
2.6 PAPER FEED..........................................................................................2-34
2.6.1 OVERALL .......................................................................................2-34
2.6.2 PAPER FEED MECHANISM ..........................................................2-35
2.6.3 PAPER FEED/SEPARATION PRESSURE ADJUSTMENT
MECHANISM .................................................................................2-36
2.6.4 REGISTRATION ROLLER MECHANISM.......................................2-37
Registration Roller Drive .....................................................................2-37
Registration Roller Up/Down Mechanism ...........................................2-38
2.6.5 PRINTING PRESSURE MECHANISM ...........................................2-39
2.6.6 PAPER TABLE MECHANISM ........................................................2-40
Table Up and Down Mechanism .........................................................2-40
Paper End Detection Mechanism .......................................................2-40
Paper Table Side Fence Mechanism ..................................................2-41
Paper Table Side-to-Side Shift Mechanism ........................................2-41

C231/C237/C238/C248/C267 ii SM
Side Fence Friction Pads....................................................................2-42
2.7 PAPER DELIVERY..................................................................................2-43
2.7.1 OVERALL .......................................................................................2-43
2.7.2 PAPER DELIVERY UNIT DRIVE MECHANISM.............................2-44
2.7.3 PAPER SEPARATION FROM DRUM ............................................2-45
2.7.4 EXIT PAWL DRIVE MECHANISM..................................................2-46
2.8 ERROR DETECTION..............................................................................2-47
2.8.1 ORIGINAL JAM DETECTION.........................................................2-47
2.8.2 MASTER EJECT JAM DETECTION...............................................2-47
2.8.3 MASTER FEED JAM DETECTION ................................................2-48
2.8.4 PAPER FEED JAM DETECTION ...................................................2-49

INSTALLATION
INSTALLATION................................................................................. 3-1
3.1 INSTALLATION REQUIREMENTS ...........................................................3-1
3.1.1 OPTIMUM ENVIRONMENTAL CONDITION....................................3-1
3.1.2 ENVIRONMENTS TO AVOID...........................................................3-1
3.1.3 POWER CONNECTION ...................................................................3-1
3.1.4 ACCESS TO MACHINE ...................................................................3-2
3.2 INSTALLATION PROCEDURE .................................................................3-3
3.2.1 MAIN BODY .....................................................................................3-3
Accessory Check ..................................................................................3-3
Installation Procedure ...........................................................................3-4
3.2.2 AUTO DOCUMENT FEEDER (OPTION) .........................................3-9
Accessory Check ..................................................................................3-9
Installation Procedure .........................................................................3-10
3.2.3 TAPE MARKER (OPTION).............................................................3-14
Accessory Check ................................................................................3-14
Installation Procedure - For C231 - .....................................................3-15
3.2.4 COLOR DRUM (OPTION) ..............................................................3-17
3.2.5 INTERFACE BOARD (OPTION) ....................................................3-18
Accessory Check ................................................................................3-18
Installation Procedure .........................................................................3-18

SERVICE TABLES

SERVICE TABLES............................................................................ 4-1


4.1 SERVICE REMARKS ................................................................................4-1
4.1.1 MASTER FEED SECTION ...............................................................4-1
1. Thermal Head Installation .................................................................4-1
2. Thermal Head Voltage Adjustment ...................................................4-1
4.1.2 PAPER FEED SECTION ..................................................................4-1
1. Friction Pad.......................................................................................4-1
2. Paper Feed Roller and Paper Separation Roller...............................4-1
3. Paper Guide Plate Position for Registration Roller ...........................4-1
4.1.3 DRUM AND DRUM DRIVE SECTION..............................................4-2

SM iii C231/C237/C238/C248/C267
1. Main Motor........................................................................................4-2
2. Doctor Roller .....................................................................................4-2
3. Drum Master Clamper.......................................................................4-2
4. Ink Roller Unit ...................................................................................4-2
5. Ink Pump...........................................................................................4-2
4.1.4 PAPER DELIVERY SECTION..........................................................4-3
1. Exit Pawl ...........................................................................................4-3
4.1.5 ELECTRICAL COMPONENTS .........................................................4-3
1. Main Processing Unit (MPU) 1..........................................................4-3
2. Main Processing Unit (MPU) 2..........................................................4-3
3. Power Supply Unit ............................................................................4-3
4. Sensor Adjustments..........................................................................4-3
4.2 DIP SW, LED, VR, TP, AND FUSE TABLES.............................................4-4
4.2.1 TEST POINTS ..................................................................................4-4
MPU......................................................................................................4-4
4.2.2 POTENTIOMETERS ........................................................................4-4
MPU......................................................................................................4-4
Power Supply Unit ................................................................................4-4
4.2.3 LED'S ...............................................................................................4-4
4.2.4 FUSES..............................................................................................4-5
MPU......................................................................................................4-5
PSU ......................................................................................................4-5
4.3 SERVICE CALL CODES ...........................................................................4-6
4.4 SERVICE PROGRAM MODE....................................................................4-8
4.4.1 ACCESS PROCEDURE ...................................................................4-8
Service Program Mode Access Procedure (For Engineers) .................4-8
Service Program Mode Access Procedure (For Users) ........................4-9
Change Adjustment Values or Modes.................................................4-10
4.4.2 SERVICE PROGRAM TABLE ........................................................4-11
Remarks .............................................................................................4-20
4.4.3 INPUT/OUTPUT CHECK MODE ....................................................4-23
Input/Output Check Mode Access Procedure .....................................4-23
Input Check Table...............................................................................4-24
Output Check Table ............................................................................4-26
4.5 TEST PATTERN IMAGE MODE .............................................................4-28
4.6 USER CODE MODE ...............................................................................4-29
4.7 ROM HISTORY .......................................................................................4-31
4.7.1 C231 FIRMWARE MODIFICATION HISTORY................................4-31

PREVENTIVE MAINTENANCE
PREVENTIVE MAINTENANCE......................................................... 5-1
5.1 MAINTENANCE TABLE ............................................................................5-1

REPLACEMENT AND ADJUSTMENT

REPLACEMENT AND ADJUSTMENT ............................................. 6-1

C231/C237/C238/C248/C267 iv SM
6.1 EXTERIOR COVER REMOVAL ................................................................6-1
6.1.1 ADF ..................................................................................................6-1
6.1.2 OPERATION PANEL........................................................................6-2
6.1.3 PLATEN COVER AND UPPER COVERS ........................................6-3
6.1.4 TOP COVER AND EXPOSURE GLASS ..........................................6-3
6.1.5 OTHER COVERS .............................................................................6-4
6.2 COPY IMAGE ADJUSTMENT...................................................................6-6
6.2.1 LEADING EDGE REGISTRATION ADJUSTMENT ..........................6-6
6.2.2 SIDE-TO-SIDE REGISTRAION ADJUSTMENT ...............................6-7
6.2.3 VERTICAL MAGNIFICATION ADJUSTMENT..................................6-8
6.2.4 LEADING EDGE BLANK MARGIN ADJUSTMENT..........................6-9
6.3 MPU REPLACEMENT.............................................................................6-10
6.4 ORIGINAL FEED SECTION ....................................................................6-11
6.4.1 ADF ROLLER ASSSEMBLY ..........................................................6-11
6.4.2 PICK-UP ROLLER..........................................................................6-11
6.4.3 FEED ROLLER...............................................................................6-12
6.4.4 SEPARATION ROLLER .................................................................6-12
6.4.5 ADF MOTOR AND COVERS .........................................................6-13
6.4.6 R0 AND R1 ROLLERS ...................................................................6-13
6.4.7 R2 ROLLER....................................................................................6-14
6.4.8 DOCUMENT SENSOR...................................................................6-15
6.4.9 SCAN LINE SENSOR.....................................................................6-15
6.4.10 COVER SENSORS ......................................................................6-16
6.5 MASTER FEED SECTION ......................................................................6-17
6.5.1 MASTER MAKING UNIT REMOVAL..............................................6-17
6.5.2 THERMAL HEAD REMOVAL .........................................................6-19
Remarks for thermal head installation.................................................6-20
6.5.3 THERMAL HEAD VOLTAGE ADJUSTMENT.................................6-21
6.5.4 MASTER END SENSOR ADJUSTMENT .......................................6-23
6.6 MASTER EJECT SECTION ....................................................................6-24
6.6.1 MASTER EJECT UNIT REMOVAL.................................................6-24
6.7 PAPER FEED SECTION .........................................................................6-25
6.7.1 PAPER FEED ROLLER, PICK-UP ROLLER,
AND FRICTION PAD.....................................................................6-25
6.7.2 PAPER SEPARATION PRESSURE ADJUSTMENT......................6-26
6.7.3 PAPER FEED PRESSURE ADJUSTMENT ...................................6-27
6.7.4 REGISTRATION ROLLER CLEARANCE ADJUSTMENT..............6-28
6.8 PRINTING SECTION ..............................................................................6-29
6.8.1 PRESS ROLLER REMOVAL..........................................................6-29
6.8.2 PRESS ROLLER LOCK LEVER ADJUSTMENT............................6-30
6.8.3 PRINTING PRESSURE ADJUSTMENT.........................................6-32
6.9 DRUM AND DRIVE SECTION ................................................................6-33
6.9.1 DRUM CLOTH SCREEN REMOVAL .............................................6-33
Remarks for the cloth screen installation ............................................6-34
6.9.2 DRUM MASTER CLAMPER AND METAL SCREEN REMOVAL ...6-36
Remarks for drum screen installation..................................................6-38
6.9.3 INK ROLLER UNIT REMOVAL ......................................................6-39
6.9.4 DOCTOR ROLLER GAP ADJUSTMENT .......................................6-41
6.9.5 INK DETECTION ADJUSTMENT ...................................................6-43

SM v C231/C237/C238/C248/C267
6.9.6 INK PUMP REMOVAL AND PLUNGER
POSITION ADJUSTMENT .............................................................6-44
6.9.7 MAIN DRIVE TIMING BELT TENSION ADJUSTMENT .................6-46
6.9.8 MAIN MOTOR PULLEY POSITION ADJUSTMENT.......................6-48
6.10 PAPER DELIVERY SECTION...............................................................6-49
6.10.1 VACUUM UNIT REMOVAL ..........................................................6-49
6.10.2 DELIVERY BELT/PAPER EXIT SENSOR REMOVAL .................6-50
6.10.3 VACUUM MOTOR REMOVAL .....................................................6-51
6.10.4 EXIT PAWL CLEARANCE ADJUSTMENT...................................6-52
6.10.5 EXIT PAWL DRIVE TIMING ADJUSTMENT ................................6-53

TAPE MARKER C532


SPECIFICATIONS............................................................................. 7-1

BASIC OPERATION ......................................................................... 7-2


2.1 OVERVIEW ...............................................................................................7-2
2.2 DRIVE AND CUTTING MECHANISM .......................................................7-3
2.3 MANUAL CUT ...........................................................................................7-4

REPLACEMENT AND ADJUSTMENT ............................................. 7-5


3.1 CUTTER REPLACEMENT ........................................................................7-5
3.2 CUTTER HOME POSITION SENSOR REPLACEMENT ..........................7-6
3.3 TAPE CUT LENGTH ADJUSTMENT ........................................................7-7

PRIPORT CONTROLLER USER’S GUIDE 8-1

C231/C237/C238/C248/C267 vi SM
Rev. 07/2001

C237
TABLE OF CONTENTS
1. OVERALL INFORMATION .......................................................... 1-1
1.1 ESSENTIAL DIFFERENCES BETWEEN THE C237 AND C231
MODELS ...................................................................................................1-1
1.2 SPECIFICATIONS.....................................................................................1-4
1.3 NEW ELECTRICAL COMPONENTS ........................................................1-5
1.3.1 MAIN BODY .....................................................................................1-5
1.3.2 TABLES OF ELECTRICAL COMPONENTS ....................................1-5
Boards ..................................................................................................1-5
Switches ...............................................................................................1-5

2. DETAILED SECTION DESCRIPTIONS ....................................... 2-1


2.1 PAPER FEED............................................................................................2-1
2.1.1 PAPER FEED/SEPARATION PRESSURE ADJUSTMENT
MECHANISM ...................................................................................2-1
2.2 PAPER DELIVERY....................................................................................2-2
2.2.1 EXIT PAWL AIR PUMP MECHANISM (CHINESE MODEL ONLY)..2-2

3. INSTALLATION............................................................................ 3-1

4. SERVICE TABLES....................................................................... 4-1


4.1 SERVICE CALL CODES ...........................................................................4-1
4.2 SERVICE PROGRAM TABLE ...................................................................4-3
4.3 INPUT/OUTPUT CHECK MODE.............................................................4-12
Input Check Table...............................................................................4-12
Output Check Table ............................................................................4-14
4.4 ROM HISTORY .......................................................................................4-16
4.4.1 C237 FIRMWARE MODIFICATION HISTORY...............................4-16

5. PREVENTIVE MAINTENANCE.................................................... 5-1

6. REPLACEMENT AND ADJUSTMENT ........................................ 6-1


6.1 MASTER FEED SECTION ........................................................................6-1
6.1.1 MASTER END SENSOR ADJUSTMENT .........................................6-1
6.2 MASTER EJECT SECTION ......................................................................6-2
6.2.1 MASTER EJECT UNIT REMOVAL...................................................6-2
6.3 PAPER FEED SECTION ...........................................................................6-2
6.3.1 PAPER SEPARATION PRESSURE ADJUSTMENT........................6-2
6.4 PAPER DELIVERY SECTION...................................................................6-3
6.4.1 AIR PUMP ADJUSTMENT (CHINESE MODEL ONLY)....................6-3

SM vii C231/C237/C238/C248/C267
C238
TABLE OF CONTENTS
1. INSTALLATION............................................................................ 1-1
1.1 INSTALLATION REQUIREMENTS ...........................................................1-1
1.1.1 OPTIMUM ENVIRONMENTAL CONDITION....................................1-1
1.1.2 ENVIRONMENTS TO AVOID...........................................................1-1
1.1.3 POWER CONNECTION ...................................................................1-1
1.1.4 ACCESS TO THE MACHINE ...........................................................1-2
1.2 INSTALLATION PROCEDURE .................................................................1-3
1.2.1 MAIN BODY .....................................................................................1-3
Accessory Check ..................................................................................1-3
Installation Procedure ...........................................................................1-4
1.2.2 PLATEN COVER INSTALLATION (OPTION) ..................................1-9
Accessory Check ..................................................................................1-9
Installation Procedure ...........................................................................1-9
1.2.3 ADF INSTALLATION (OPTION) .....................................................1-10
Accessory Check ................................................................................1-10
Installation Procedure .........................................................................1-11
ADF stabilizer installation....................................................................1-14
1.2.4 TAPE MARKER (OPTION).............................................................1-15
Accessory Check ................................................................................1-15
Installation Procedure .........................................................................1-16
- For C238 - ........................................................................................1-16
- For C231 and C237- .........................................................................1-17
- For C226 - ........................................................................................1-18
- For C210, C218, C219, C222, and C223 - .......................................1-19
- For C217 and C225 - ........................................................................1-20
- Common Steps -...............................................................................1-21
1.2.5 ADDITIONAL DRUMS (OPTION) ...................................................1-22
1.2.6 INTERFACE BOARD (OPTION) ....................................................1-23
Accessory Check ................................................................................1-23
Installation Procedure .........................................................................1-23

2. PREVENTIVE MAINTENANCE.................................................... 2-1


2.1 MAINTENANCE TABLE ............................................................................2-1

3. REPLACEMENT AND ADJUSTMENT ........................................ 3-1


3.1 GENERAL CAUTION ................................................................................3-1
3.2 COVERS / BOARDS .................................................................................3-1
3.2.1 FRONT COVER / PANEL.................................................................3-1
3.2.2 REAR COVERS................................................................................3-2
3.2.3 MPU..................................................................................................3-2
3.2.4 PSU ..................................................................................................3-3

C231/C237/C238/C248/C267 viii SM
3.3 SCANNER .................................................................................................3-4
3.3.1 EXPOSURE GLASS / SCALES........................................................3-4
3.3.2 SBU AND LAMP STABILIZER / SCANNER MOTOR.......................3-4
3.3.3 SCANNER H.P. SENSOR / PLATEN COVER SENSOR .................3-5
3.3.4 EXPOSURE LAMP (XENON LAMP) ................................................3-6
3.3.5 SCANNER WIRES ...........................................................................3-7
Installation.............................................................................................3-7
3.3.6 IMAGE ADJUSTMENT .....................................................................3-9
3.4 MASTER EJECT .....................................................................................3-10
3.4.1 MASTER EJECT UNIT ...................................................................3-10
3.5 MASTER FEED .......................................................................................3-11
3.5.1 MASTER MAKING UNIT ................................................................3-11
3.5.2 THERMAL HEAD............................................................................3-11
Installation...........................................................................................3-12
3.5.3 THERMAL HEAD VOLTAGE ADJUSTMENT.................................3-13
3.5.4 MASTER END SENSOR ADJUSTMENT .......................................3-14
3.6 PAPER FEED..........................................................................................3-15
3.6.1 PICK-UP ROLLER / PAPER FEED ROLLER / FRICTION PAD.....3-15
3.6.2 PAPER SEPARATION PRESSURE ADJUSTMENT......................3-15
3.6.3 PAPER WIDTH DETECTION BOARD ...........................................3-16
3.7 PRINTING ...............................................................................................3-17
3.7.1 PRESS ROLLER ............................................................................3-17
3.7.2 PRESS ROLLER RELEASE LEVER ADJUSTMENT .....................3-18
3.7.3 PRINTING PRESSURE ADJUSTMENT.........................................3-19
3.8 DRUM......................................................................................................3-20
3.8.1 PREPARATION ..............................................................................3-20
3.8.2 CLOTH SCREEN............................................................................3-20
Installation...........................................................................................3-21
3.8.3 CLAMPER / METAL SCREEN .......................................................3-22
Installation...........................................................................................3-23
3.8.4 INK PUMP ADJUSTMENT .............................................................3-24
3.8.5 INK ROLLER UNIT / INK ROLLER ONE-WAY CLUTCH ...............3-26
3.8.6 DOCTOR ROLLER GAP ADJUSTMENT .......................................3-27
3.8.7 INK DETECTION ADJUSTMENT ...................................................3-28
3.8.8 MAIN MOTOR PULLEY POSITION................................................3-28
3.8.9 MAIN DRIVE TIMING BELT ADJUSTMENT ..................................3-28
3.9 PAPER DELIVERY..................................................................................3-29
3.9.1 PAPER DELIVERY UNIT ...............................................................3-29
3.9.2 DELIVERY BELT / PAPER EXIT SENSOR....................................3-29
3.9.3 EXIT PAWL ADJUSTMENT ...........................................................3-30
Clearance adjustment .........................................................................3-30
Timing adjustment...............................................................................3-31
3.9.4 AIR PUMP ADJUSTMENT .............................................................3-32
3.10 SPECIAL TOOLS ..................................................................................3-33

SM ix C231/C237/C238/C248/C267
Rev. 05/2003

4. TROUBLESHOOTING ................................................................. 4-1


4.1 ERROR CODES........................................................................................4-1
4.2 ELECTRICAL COMPONENT DEFECTS ..................................................4-3
4.2.1 SENSORS ........................................................................................4-3
4.2.2 SWITCHES.......................................................................................4-4
4.2.3 LINES ...............................................................................................4-5
4.3 FUSE, LED, VR, DIP-SW, AND TP TABLES ............................................4-6
4.3.1 BLOWN FUSE CONDITIONS ..........................................................4-6
4.3.2 LED’S.............................................................................................4-6
4.3.3 VR’S...............................................................................................4-6
4.3.4 DIP SWITCHES................................................................................4-7
4.3.5 TEST POINTS ..................................................................................4-7
5. SERVICE TABLES....................................................................... 5-1
5.1 USING SERVICE PROGRAM MODES.....................................................5-1
5.1.1 ACCESSING SP MODES.................................................................5-1
Entering SP Mode.................................................................................5-1
Leaving SP Mode .................................................................................5-1
5.1.2 HOW TO SELECT A PROGRAM NUMBER.....................................5-2
5.2 MAIN MENU NO.1: COPY DATA ..............................................................5-3
5.2.1 SP TABLE ........................................................................................5-3
5.2.2 SP1-70, 71: FIRMWARE/ROM SUFFIX INFORMATION .................5-4
5.2.3 SP1-80: ERROR CODE INFORMATION .........................................5-4
5.2.4 SP1-72: SERIAL NUMBER (SERVICE) SP1-75 (FACTORY) ..........5-5
5.3 MAIN MENU NO.2: BASIC SETTINGS .....................................................5-6
5.3.1 SP TABLE ........................................................................................5-6
5.3.2 SP2-41, 2-42: THERMAL HEAD ENERGY CONTROL ....................5-6
5.3.3 SP2-24: SLOW STARTING MODE ..................................................5-6
5.3.4 SP2-33: RE-FEEDING......................................................................5-7
5.4 MAIN MENU NO.3: SYSTEM SETTINGS .................................................5-8
5.4.1 SP TABLE ........................................................................................5-8
5.4.2 SP3-1: INPUT THE PRESENT TIME ...............................................5-8
5.4.3 SP3-3: INPUT SERIAL NUMBER ON SP1-72 .................................5-9
5.5 MAIN MENU NO.4: INPUT MODE ..........................................................5-10
5.5.1 SP TABLE ......................................................................................5-10
5.5.2 SP4-45: PAPER SIZE DISPLAY ....................................................5-10
5.6 MAIN MENU NO.5: OUTPUT MODE ......................................................5-11
5.6.1 SP TABLE ......................................................................................5-11
5.7 MAIN MENU NO.6: ADJUSTMENT.........................................................5-12
5.7.1 SP TABLE ......................................................................................5-12
5.7.2 SP6-40: INK DETECTION ADJUSTMENT .....................................5-12
5.7.3 IMAGE ADJUSTMENT (SP6-10, -21, -5, -3, AND -1).....................5-13
SP6-10: Master writing speed.............................................................5-13
SP6-21: Paper registration position ....................................................5-13
SP6-05: Scanning speed - platen .......................................................5-14
SP6-06: Scanning speed - ADF..........................................................5-14
SP6-03: Scanning start position - platen.............................................5-14
SP6-04: Scanning start position - ADF ...............................................5-14
SP6-01: Main scan position - platen ...................................................5-14

C231/C237/C238/C248/C267 x SM
Rev. 01/2006

SP6-02: Main scan position - ADF ......................................................5-14


5.7.4 SP6-31: SBU CALIBRATION .........................................................5-15
5.7.5 SP6-20: REGISTRATION BUCKLE (NOT USED)..........................5-15
5.7.6 SP6-23: PAPER REGISTRATION – EACH SPEED.......................5-16
5.7.7 SP6-27: PRESS ROLLER BUCKLE ...............................................5-18
5.7.8 SP6-26 AND 37: MASTER LENGTH A3/A4 ...................................5-19
5.7.9 SP6-33 AND 34: PPR REG (EACH SPEED FORWARD & BACKWARD). 5-20
5.8 MAIN MENU NO.7: MEMORY CLEAR....................................................5-23
5.8.1 SP TABLE ......................................................................................5-23
5.8.2 SP7: HOW TO CLEAR ...................................................................5-23
5.8.3 SP7-1: FACTORY SETTINGS CLEAR...........................................5-23
5.9 MAIN MENU NO.8: SYSTEM TEST........................................................5-24
5.9.1 SP TABLE ......................................................................................5-24
5.9.2 SP8-1: DOWNLOAD MAIN FIRMWARE ........................................5-24
5.9.3 SP8-2: UPLOAD MAIN FIRMWARE...............................................5-25
5.9.4 SP8-10: TEST PATTERNS ............................................................5-25
5.9.5 SP8-21: PAPER FEED TEST (15 RPM).........................................5-25
5.9.6 SP8-22: FREE RUN PAPER FEED (15 RPM) ...............................5-25

6. DETAILED SECTION DESCRIPTIONS ....................................... 6-1


6.1 MECHANISM OVERVIEW ........................................................................6-1
6.1.1 MAJOR PARTS ................................................................................6-1
6.1.2 ELECTRICAL COMPONENT LAYOUT ............................................6-2
Boards ..................................................................................................6-3
Motors...................................................................................................6-3
Switches ...............................................................................................6-4
Sensors.................................................................................................6-4
Solenoids ..............................................................................................6-5
Counters ...............................................................................................6-5
Others ...................................................................................................6-5
6.1.3 DRIVE LAYOUT ...............................................................................6-6
6.2 MASTER EJECT UNIT ..............................................................................6-7
6.2.1 OVERVIEW ......................................................................................6-7
Overview...............................................................................................6-7
Procedure .............................................................................................6-7
6.2.2 MASTER CLAMPER OPENING MECHANISM ................................6-8
Clamper Mechanism .............................................................................6-8
Notes ....................................................................................................6-8
6.2.3 MASTER EJECT ROLLER MECHANISM ........................................6-9
Mechanism ...........................................................................................6-9
Procedure .............................................................................................6-9
6.2.4 PRESSURE PLATE MECHANISM.................................................6-10
Mechanism .........................................................................................6-10
Procedure ...........................................................................................6-10
6.3 SCANNER UNIT......................................................................................6-11
6.3.1 OVERVIEW ....................................................................................6-11
6.3.2 SCANNER DRIVE ..........................................................................6-12
Full size mode.....................................................................................6-12
Reduction/enlargement modes ...........................................................6-12

SM xi C231/C237/C238/C248/C267
Rev. 01/2006

6.4 IMAGE PROCESSING ............................................................................6-13


6.4.1 OVERVIEW ....................................................................................6-13
6.4.2 AUTO BACKGROUND CORRECTION ..........................................6-14
6.4.3 AUTO SHADING ............................................................................6-14
6.4.4 MTF FILTER...................................................................................6-14
6.4.5 MAIN SCAN ENLARGEMENT/REDUCTION .................................6-14
6.4.6 BINARY PROCESSING .................................................................6-15
6.4.7 FINE MODE....................................................................................6-15
6.4.8 THERMAL HEAD............................................................................6-16
Specifications......................................................................................6-16
Thermal head control ..........................................................................6-16
Thermal head protection .....................................................................6-16
Remarks for Handling the Thermal Head............................................6-17
6.5 MASTER FEED .......................................................................................6-18
6.5.1 OVERVIEW ....................................................................................6-18
Procedure ...........................................................................................6-18
6.5.2 MASTER FEED MECHANISM .......................................................6-19
Mechanism .........................................................................................6-19
Procedure ...........................................................................................6-19
Notes ..................................................................................................6-19
6.5.3 CLAMPER AND TENSION ROLLER MECHANISM.......................6-20
Mechanism .........................................................................................6-20
Notes ..................................................................................................6-20
6.5.4 CUTTER MECHANISM ..................................................................6-21
6.5.5 MASTER SET COVER SENSOR ...................................................6-21
6.6 DRUM......................................................................................................6-22
6.6.1 OVERVIEW ....................................................................................6-22
Procedure ...........................................................................................6-22
Notes ..................................................................................................6-22
6.6.2 DRUM DRIVE MECHANISM ..........................................................6-23
Mechanism .........................................................................................6-23
Notes ..................................................................................................6-23
6.6.3 INK SUPPLY MECHANISM............................................................6-24
Mechanism .........................................................................................6-24
Notes ..................................................................................................6-24
6.6.4 INK ROLLER MECHANISM ...........................................................6-25
Mechanism .........................................................................................6-25
Notes ..................................................................................................6-25
6.6.5 INK SUPPLY CONTROL ................................................................6-26
Mechanism .........................................................................................6-26
Notes ..................................................................................................6-26
6.6.6 DETECTION OF MASTERS ON THE DRUM ................................6-27
6.7 PAPER FEED..........................................................................................6-28
6.7.1 OVERVIEW ....................................................................................6-28
6.7.2 PAPER FEED MECHANISM ..........................................................6-29
Mechanism .........................................................................................6-29
Notes ..................................................................................................6-29
6.7.3 PAPER FEED / SEPARATION PRESSURE MECHANISM ...........6-30
6.7.4 REGISTRATION ROLLER MECHANISM.......................................6-31

C231/C237/C238/C248/C267 xii SM
Rev. 01/2006

Registration Roller Drive .....................................................................6-31


Registration Roller Up/Down Mechanism ...........................................6-31
6.7.5 PRINTING PRESSURE MECHANISM ...........................................6-32
6.7.6 RE-FEEDING MECHANISM...........................................................6-32
6.7.7 PAPER TABLE MECHANISM ........................................................6-33
Table lifting/lowering ...........................................................................6-33
Mechanism .........................................................................................6-33
Notes ..................................................................................................6-33
Paper end detection............................................................................6-33
Paper size detection ...........................................................................6-33
Table side fences and side-to-side shift..............................................6-34
Side fence friction pads.......................................................................6-34
6.8 PAPER DELIVERY..................................................................................6-35
6.8.1 OVERVIEW ....................................................................................6-35
6.8.2 PAPER DELIVERY UNIT DRIVE MECHANISM.............................6-35
Mechanism .........................................................................................6-35
Notes ..................................................................................................6-35
6.8.3 PAPER SEPARATION FROM THE DRUM ....................................6-36
Air knife...............................................................................................6-36
Exit pawl air pump...............................................................................6-36
6.8.4 EXIT PAWL DRIVE MECHANISM..................................................6-37
6.9 TIMING CHART.......................................................................................6-38
6.9.1 MASTER EJECT / MASTER FEED ................................................6-38
6.9.2 MASTER WRAPPING ....................................................................6-40
6.9.3 PRINTING ......................................................................................6-42
6.10 JAM DETECTION..................................................................................6-44
6.10.1 MASTER EJECT JAM (E JAM LOCATION INDICATOR) ............6-44
Picking up the used master from the drum .........................................6-44
Compressing the used master ............................................................6-44
Just after turning on the main switch...................................................6-44
6.10.2 DF JAM (P JAM LOCATION INDICATOR)...................................6-45
Feeding in the original.........................................................................6-45
Feeding out the original ......................................................................6-45
Turning on the main switch/closing the DF cover ...............................6-45
6.10.3 MASTER FEED JAM (D JAM LOCATION INDICATOR) ..............6-46
Cutting the master (master not cut).....................................................6-46
Cutting the master (cutter unit problem)..............................................6-46
Clamping the master...........................................................................6-47
6.10.4 DRUM JAM (B JAM LOCATION INDICATOR) .............................6-47
Wrapping jam......................................................................................6-47
Changed “B jam” indicator ..................................................................6-47
6.10.5 PAPER FEED JAM (A JAM LOCATION INDICATOR) .................6-49
Paper feed ..........................................................................................6-49
Turning on the main switch/end of paper feed ....................................6-49
6.10.6 PAPER DELIVERY JAM (C JAM LOCATION INDICATOR).........6-49
Paper delivery .....................................................................................6-49

SPECIFICATIONS............................................................................. 7-1
1. GENERAL SPECIFICATIONS.....................................................................7-1

SM xiii C231/C237/C238/C248/C267
DOCUMENT FEEDER C600

1. OVERALL INFORMATION .......................................................... 8-1


1.1 SPECIFICATIONS.....................................................................................8-1
1.2 MECHANICAL COMPONENT LAYOUT ...................................................8-2
1.3 ELECTRICAL COMPONENT LAYOUT.....................................................8-3
1.4 ELECTRICAL COMPONENT DESCRIPTION...........................................8-4
1.5 DRIVE LAYOUT ........................................................................................8-5

2. DETAILED SECTION DESCRIPTIONS ....................................... 8-6


2.1 ORIGINAL SIZE DETECTION...................................................................8-6
2.2 PICK-UP AND SEPARATION ...................................................................8-8
2.3 ORIGINAL TRANSPORT AND EXIT MECHANISM ..................................8-9
2.4 OVERALL ELECTRICAL CIRCUIT .........................................................8-10

3. REPLACEMENT AND ADJUSTMENT ...................................... 8-11


3.1 FEED UNIT REMOVAL ...........................................................................8-11
3.2 SEPARATION ROLLER REPLACEMENT ..............................................8-11
3.3 PICK-UP ROLLER REPLACEMENT.......................................................8-12
3.4 FEED BELT REPLACEMENT .................................................................8-12
3.5 ORIGINAL SET SENSOR REPLACEMENT............................................8-13
3.6 ORIGINAL SIZE SENSORS REPLACEMENT ........................................8-14
3.7 ORIGINAL EXIT TRAY/FRONT COVER/REAR COVER
REMOVAL ...............................................................................................8-15
3.8 FEED COVER OPEN SENSOR/DF OPEN SENSOR
REPLACEMENT......................................................................................8-15
3.9 FEED CLUTCH/PICK-UP SOL/TRANSPORT MOTOR
REPLACEMENT......................................................................................8-16
3.10 DF FEED COVER REMOVAL ...............................................................8-17
3.11 REGISTRATION SENSOR REPLACEMENT........................................8-17

C231/C237/C238/C248/C267 xiv SM
Rev. 12/2006

C248
TABLE OF CONTENTS
1. ESSENTIAL DIFFERENCES BETWEEN THE C237& C248 ......1

2. PREVENTIVE MAINTENANCE ...................................................3

3. UNIQUE PARTS LISTING ...........................................................5

SM xv C231/C237/C238/C248/C267
C267
TABLE OF CONTENTS
1. INSTALLATION............................................................................ 1-1
1.1 INSTALLATION REQUIREMENTS ...........................................................1-1
1.1.1 OPTIMUM ENVIRONMENTAL CONDITION....................................1-1
1.1.2 ENVIRONMENTS TO AVOID...........................................................1-1
1.1.3 POWER CONNECTION ...................................................................1-1
1.1.4 MINIMUM SPACE REQUIREMENTS...............................................1-2
1.1.5 DIMENSIONS ...................................................................................1-2
1.1.6 MAIN BODY AND PERIPHERALS ...................................................1-3
1.1.7 POWER SOCKETS FOR PERIPHERALS .......................................1-4
1.2 INSTALLATION PROCEDURE .................................................................1-5
1.2.1 MAIN BODY .....................................................................................1-5
Accessory Check ..................................................................................1-5
Installation Procedure ...........................................................................1-6
Changing the operation panel language .............................................1-13
Date/Time Setting ...............................................................................1-13
SP Codes Setting ...............................................................................1-13
1.2.2 COLOR DRUM (OPTION) ..............................................................1-14
Accessory Check ................................................................................1-14
Installation Procedure .........................................................................1-14
1.2.3 ADF (OPTION) ...............................................................................1-15
Accessory Check ................................................................................1-15
Installation Procedure .........................................................................1-16
1.2.4 PLATEN COVER (OPTION)...........................................................1-18
Accessory Check ................................................................................1-18
Installation Procedure .........................................................................1-18
1.2.5 TAPE DISPENSER (OPTION) .......................................................1-19
Accessory Check ................................................................................1-19
Installation Procedure .........................................................................1-19
1.2.6 PRINTER UNIT VC-20 (OPTION) ..................................................1-23
Accessory Check ................................................................................1-23
Installation Procedure .........................................................................1-24

2. PREVENTIVE MAINTENANCE.................................................... 2-1


ADF.......................................................................................................2-2

3. REPLACEMENT AND ADJUSTMENT ........................................ 3-1


3.1 GENERAL CAUTION ................................................................................3-1
3.2 COVERS ...................................................................................................3-1
3.2.1 FRONT COVER / FRONT DOOR.....................................................3-1
3.2.2 OPERATION PANEL........................................................................3-2
3.2.3 REAR COVER ..................................................................................3-2
3.2.4 UPPER COVERS .............................................................................3-3
3.3 BOARDS ...................................................................................................3-4
3.3.1 MPU..................................................................................................3-4

C231/C237/C238/C248/C267 xvi SM
3.3.2 PSU ..................................................................................................3-5
PSU board ............................................................................................3-5
PSU board with bracket ........................................................................3-5
3.4 SCANNER .................................................................................................3-6
3.4.1 EXPOSURE GLASS/DF EXPOSURE GLASS, SCALES .................3-6
Exposure Glass ....................................................................................3-6
DF Exposure Glass...............................................................................3-6
3.4.2 LENS BLOCK ...................................................................................3-7
3.4.3 EXPOSURE LAMP, LAMP STABILIZER BOARD ............................3-8
3.4.4 SCANNER MOTOR..........................................................................3-9
3.4.5 SCANNER HOME POSITION SENSOR ..........................................3-9
3.4.6 PLATEN COVER SENSOR............................................................3-10
3.4.7 ADJUSTING THE SCANNER POSITION.......................................3-11
Overview.............................................................................................3-11
Adjusting the Belt Contact Points for the First Scanner ......................3-12
Adjusting the Belt Contact Points for the Second Scanner .................3-13
3.5 MASTER FEED .......................................................................................3-15
3.5.1 MASTER MAKING UNIT ................................................................3-15
3.5.2 MASTER MAKING UNIT SET SWITCHES ....................................3-15
3.5.3 THERMAL HEAD............................................................................3-17
Installation...........................................................................................3-18
3.5.4 MASTER SET COVER SENSOR ...................................................3-19
3.5.5 MASTER END SENSOR ................................................................3-19
3.5.6 CUTTER UNIT................................................................................3-20
3.5.7 THERMAL HEAD VOLTAGE ADJUSTMENT.................................3-21
3.5.8 MASTER END SENSOR ADJUSTMENT .......................................3-22
3.6 MASTER EJECT .....................................................................................3-23
3.6.1 MASTER EJECT UNIT ...................................................................3-23
3.6.2 MASTER EJECT ROLLERS...........................................................3-24
3.6.3 MASTER EJECT MOTOR / PRESSURE PLATE MOTOR.............3-24
3.6.4 DRUM MASTER SENSOR / MASTER EJECT SENSOR /
EJECT BOX SET SENSOR............................................................3-25
3.6.5 PRESSURE PLATE HP SENSOR / PRESSURE
PLATE LIMIT SENSOR ..................................................................3-26
3.6.6 AIR KNIFE FAN MOTOR................................................................3-26
3.6.7 MASTER EJECT POSITION SENSOR ..........................................3-27
3.6.8 MASTER CLAMPER OPENING UNIT............................................3-27
3.7 PAPER FEED..........................................................................................3-28
3.7.1 PICK-UP ROLLER / PAPER FEED ROLLER / FRICTION PAD.....3-28
3.7.2 PAPER TABLE LOWER LIMIT SENSOR.......................................3-29
3.7.3 PAPER HEIGHT SENSOR 1 / 2.....................................................3-30
3.7.4 PAPER END SENSOR...................................................................3-31
3.7.5 PAPER TABLE MOTOR.................................................................3-32
3.7.6 PAPER FEED CLUTCH .................................................................3-32
3.7.7 PAPER SEPARATION PRESSURE ADJUSTMENT......................3-33
3.8 PRINTING ...............................................................................................3-34
3.8.1 PRESS ROLLER ............................................................................3-34
3.8.2 REGISTRATION SENSOR.............................................................3-35
3.8.3 FEED START TIMING SENSOR....................................................3-35

SM xvii C231/C237/C238/C248/C267
Rev. 12/15/2010

3.8.4 2ND FEED TIMING SENSOR ........................................................ 3-36


3.8.5 REGISTRATION MOTOR .............................................................. 3-37
3.8.6 REGISTRATION ROLLER ............................................................. 3-38
3.8.7 PRESS ROLLER RELEASE SOLENOIDS ..................................... 3-40
3.8.8 PRESS ROLLER RELEASE LEVER ADJUSTMENT ..................... 3-41
3.8.9 PRINTING PRESSURE ADJUSTMENT ......................................... 3-42
3.9 DRUM ...................................................................................................... 3-43
3.9.1 PREPARATION .............................................................................. 3-43
3.9.2 CLOTH SCREEN............................................................................ 3-43
Installation ........................................................................................... 3-44
3.9.3 CLAMPER / METAL SCREEN ....................................................... 3-46
Installation ........................................................................................... 3-47
3.9.4 INK PUMP UNIT ............................................................................. 3-48
3.9.5 INK ROLLER UNIT / INK ROLLER ONE-WAY CLUTCH ............... 3-49
3.9.6 DOCTOR ROLLER GAP ADJUSTMENT ....................................... 3-51
3.9.7 INK DETECTION ADJUSTMENT ................................................... 3-52
Using an Oscilloscope ........................................................................ 3-52
Simple Method .................................................................................... 3-53
3.10 PAPER DELIVERY ................................................................................ 3-54
3.10.1 PAPER DELIVERY UNIT ............................................................. 3-54
3.10.2 DELIVERY BELT / PAPER EXIT SENSOR / VACUUM
FAN MOTOR / PAPER DELIVERY UNIT BUSHINGS ................. 3-56
3.10.3 EXIT PAWL ADJUSTMENT ......................................................... 3-57
Clearance adjustment ......................................................................... 3-57
Timing adjustment............................................................................... 3-58
3.11 MAIN DRIVE.......................................................................................... 3-60
3.11.1 MAIN MOTOR .............................................................................. 3-60
3.11.2 MAIN DRIVE TIMING BELT ADJUSTMENT ................................ 3-63
3.11.3 MAIN MOTOR PULLEY POSITION.............................................. 3-64
3.12 FIRMWARE UPDATE (I/O ROM) .......................................................... 3-65
3.13 SPECIAL TOOLS ............................................................................ 3-65
3.14 COLOR DRUM ...................................................................................... 3-66
3.14.1 INK PUMP ADJUSTMENT ........................................................... 3-66
3.15 MODIFICATION OF COLOR DRUM INTO BLACK DRUM ...................3-69
4. TROUBLESHOOTING ................................................................. 4-1
4.1 SERVICE CALL CODES ........................................................................... 4-1
4.2 ELECTRICAL COMPONENT DEFECTS .................................................. 4-3
4.2.1 DRUM ............................................................................................... 4-3
4.2.2 PAPER EJECT ................................................................................. 4-4
4.2.3 PAPER FEED ................................................................................... 4-4
4.2.4 MAIN DRIVE ..................................................................................... 4-4
4.2.5 SCANNER ........................................................................................ 4-4
4.2.6 MASTER EJECT .............................................................................. 4-5
4.2.7 MASTER MAKING UNIT .................................................................. 4-5
4.2.8 OTHER ............................................................................................. 4-6
4.3 DIP SW, LED, VR, TP, AND FUSE TABLES............................................. 4-7
4.3.1 TEST POINTS .................................................................................. 4-7
MPU ...................................................................................................... 4-7
4.3.2 POTENTIOMETERS ........................................................................ 4-7

C231/C237/C238/C248/C267 xviii SM
Rev. 09/2008

MPU......................................................................................................4-7
Power Supply Unit ................................................................................4-7
4.3.3 LED'S ...............................................................................................4-7
FUSES..................................................................................................4-8
MPU......................................................................................................4-8
PSU ......................................................................................................4-8

5. SERVICE PROGRAM MODE....................................................... 5-1


5.1 USING SERVICE PROGRAM MODES.....................................................5-1
5.1.1 ACCESSING SP MODES.................................................................5-1
Entering SP Mode.................................................................................5-1
Leaving SP Mode .................................................................................5-1
5.1.2 HOW TO SELECT A PROGRAM NUMBER.....................................5-2
5.1.3 MAIN MENU NUMBER LIST ............................................................5-2
5.2 1. COPY DATA..........................................................................................5-3
5.2.1 SP TABLE (SP 1-XXX) .....................................................................5-3
5.2.2 SP1-70: MAIN FIRMWARE PARTS NUMBER .................................5-3
5.2.3 SP1-80: ERROR CODE HISTORY...................................................5-3
5.2.4 SP1-83: PSU UNUSUAL VOLTAGE HISTORY ...............................5-3
5.3 2. BASIC SETTINGS.................................................................................5-4
5.3.1 SP TABLE (SP 2-XXX) .....................................................................5-4
5.3.2 SP2-6: IMAGE POSITION DISPLAY ................................................5-5
5.3.3 SP2-33: RE-FEEDING SETTING .....................................................5-5
⇒ 5.3.4 SP2-34: PROOF PRINT ADJUSTMENT ..........................................5-5
⇒ 5.3.5 SP2-35: NUMBER OF PROOF PRINTS ..........................................5-5
5.3.6 SP2-40, 2-55: THERMAL HEAD ENERGY CONTROL ....................5-5
5.3.7 SP2-60: BOLD MODE: LETTER MODE ONLY ................................5-5
5.3.8 SP2-61: T/H SWING MODE .............................................................5-6
5.3.9 SP2-62: T/H SWING AMOUNT ........................................................5-6
5.3.10 SP2-80: AUTO OFF AT UNUSUAL VOLTAGE ..............................5-6
5.3.11 SP2-95: PAPER TABLE STANDBY POSITION. ............................5-6
5.3.12 SP2-100: MAKE MASTER WITHOUT PRINT ................................5-7
5.4 3. SYSTEM SETTINGS.............................................................................5-7
5.4.1 SP TABLE (SP 3-XXX) .....................................................................5-7
5.4.2 SP3-1: INPUT THE PRESENT TIME ...............................................5-7
5.4.3 SP3-4: INPUT INSTALLATION DATE ..............................................5-8
5.5 4. INPUT MODE ........................................................................................5-9
5.5.1 SP TABLE (SP 4-XXX) .....................................................................5-9
5.6 5. OUTPUT MODE ..................................................................................5-10
5.6.1 SP TABLE (SP 5-XXX) ...................................................................5-10
5.7 6. ADJUSTMENT ....................................................................................5-11
5.7.1 SP TABLE (SP 6-XXX) ...................................................................5-11
5.7.2 SP6-10: MASTER WRITING SPEED .............................................5-13
5.7.3 SP6-21: PAPER REGIST POSITION .............................................5-14
5.7.4 SP6-5: SCANNING SPEED – PLATEN AND SP6-6:
SCANNING SPEED – ADF MODE.................................................5-14
5.7.5 SP6-3: SCANNING START POSITION – PLATEN AND
SP6-4: SCANNING START POSITION - ADF................................5-14

SM xix C231/C237/C238/C248/C267
Rev. 09/2008

5.7.6 SP6-1: MAIN SCAN POSITION – PLATEN AND


SP6-2: MAIN SCAN POSITION - ADF ...........................................5-15
5.7.7 IMAGE ADJUSTMENT (SP6-10, -21, -5, -3, AND -1).....................5-15
5.7.8 SP6-20: REGISTRATION BUCKLE................................................5-15
5.7.9 SP6-32 TO 37: MTF FILTER ..........................................................5-16
5.7.10 SP6-40: INK DETECTION ADJUSTMENT ...................................5-16
5.7.11 SP6-100 TO 104: PAPER REGISTRATION - EACH SPEED.......5-17
5.8 7. MEMORY CLEAR ...............................................................................5-18
5.8.1 SP TABLE (SP 7-XXX) ...................................................................5-18
5.8.2 SP7-1: FACTORY SETTINGS CLEAR...........................................5-18
5.8.3 SP7-3: TOTAL COUNTER CLEAR.................................................5-18
5.9 8. SYSTEM TEST....................................................................................5-19
5.9.1 SP TABLE (SP 8-XXX) ...................................................................5-19
5.9.2 SP8-1. DOWNLOAD MAIN FIRMWARE ........................................5-20
5.9.3 SP8-2: UPLOAD MAIN FIRMWARE...............................................5-20
5.9.4 SP8-9 DATA PRINTOUT – POWER FAILURE ..............................5-21
5.9.5 SP8-10: TEST PATTERNS ............................................................5-22
5.9.6 SP8-21: PAPER FEED TEST (30 RPM).........................................5-22
5.9.7 SP8-22: FREE RUN PAPER FEED (30 RPM) ...............................5-22
5.10 USER TOOLS .......................................................................................5-23
5.10.1 MAIN MENU NUMBER LIST ........................................................5-23
5.10.2 USER TOOL LISTS ......................................................................5-23
1. Counter.............................................................................................5-23
2. System..............................................................................................5-23
3. Set Operation Mode..........................................................................5-24
4. Initial Settings ...................................................................................5-24
5. Mode Settings...................................................................................5-25
6. Administrator Tools...........................................................................5-25
7. Online Settings .................................................................................5-25

6. DETAILED SECTION DESCRIPTIONS ....................................... 6-1


6.1 MECHANICAL COMPONENT LAYOUT ...................................................6-1
6.2 ELECTRICAL COMPONENT LAYOUT.....................................................6-2
6.2.1 MAIN BODY .....................................................................................6-2
Boards ..................................................................................................6-3
Motors...................................................................................................6-3
Solenoids ..............................................................................................6-3
Switches ...............................................................................................6-3
Sensors.................................................................................................6-4
Others ...................................................................................................6-4
6.3 DRIVE LAYOUT ........................................................................................6-5
6.4 SCANNER AND OPTICS ..........................................................................6-6
6.4.1 SCANNER OVERVIEW....................................................................6-6
Lamp Stabilizer Fuse ............................................................................6-6
6.4.2 SCANNER DRIVE ............................................................................6-7
6.5 IMAGE PROCESSING ..............................................................................6-8
6.5.1 IMAGE PROCESSING FLOW..........................................................6-8
Shading Correction: ..............................................................................6-8
Reduce / Enlarge: .................................................................................6-8

C231/C237/C238/C248/C267 xx SM
Rev. 09/2008

Filtering: ................................................................................................6-8
Gamma Correction:...............................................................................6-8
Grayscale Processing: ..........................................................................6-8
6.5.2 THERMAL HEAD..............................................................................6-9

SPECIFICATIONS............................................................................. 6-9
Thermal Head Control...........................................................................6-9
Thermal Head Protection ......................................................................6-9
6.6 MASTER EJECT UNIT ............................................................................6-10
6.6.1 OVERVIEW ....................................................................................6-10
Procedure ...........................................................................................6-10
6.6.2 MASTER EJECT UNIT OPEN MECHANISM .................................6-11
6.6.3 MASTER CLAMPER OPENING MECHANISM ..............................6-12
Clamper Mechanism ...........................................................................6-12
6.6.4 MASTER EJECT ROLLER MECHANISM ......................................6-13
Mechanism .........................................................................................6-13
6.6.5 PRESSURE PLATE MECHANISM.................................................6-14
Mechanism .........................................................................................6-14
Procedure ...........................................................................................6-14
6.7 MASTER FEED .......................................................................................6-15
6.7.1 OVERVIEW ....................................................................................6-15
Procedure ...........................................................................................6-15
6.7.2 MASTER FEED MECHANISM .......................................................6-16
Mechanism .........................................................................................6-16
Procedure ...........................................................................................6-16
6.7.3 CLAMPER AND TENSION ROLLER MECHANISM.......................6-17
Mechanism .........................................................................................6-18
Procedure ...........................................................................................6-18
6.7.4 CUTTER MECHANISM ..................................................................6-19
6.7.5 MASTER SET COVER SENSOR ...................................................6-20
6.7.6 MASTER MAKING UNIT SLIDE-OUT MECHANISM .....................6-21
6.7.7 MASTER SET MECHANISM ..........................................................6-22
6.8 DRUM......................................................................................................6-23
6.8.1 OVERVIEW ....................................................................................6-23
Procedure ...........................................................................................6-23
6.8.2 DRUM DRIVE MECHANISM ..........................................................6-24
Mechanism .........................................................................................6-24
6.8.3 INK SUPPLY MECHANISM............................................................6-25
6.8.4 INK ROLLER MECHANISM ...........................................................6-26
6.8.5 INK SUPPLY CONTROL ................................................................6-27
Mechanism .........................................................................................6-27
Automatic Ink Supply for a New Drum ................................................6-28
6.8.6 DETECTION OF MASTERS ON THE DRUM ................................6-29
6.8.7 METAL SCREEN............................................................................6-30
6.8.8 DRUM TYPE DETECTION.............................................................6-31
Black drum..........................................................................................6-31
Color drum ..........................................................................................6-31
6.9 PAPER FEED..........................................................................................6-32
6.9.1 OVERALL .......................................................................................6-32

SM xxi C231/C237/C238/C248/C267
Rev. 09/2008

6.9.2 PAPER FEED MECHANISM ..........................................................6-33


6.9.3 PAPER FEED/SEPARATION PRESSURE
ADJUSTMENT MECHANISM.........................................................6-34
6.9.4 SIDE EDGE PAPER PRESS PLATE MECHANISM.......................6-35
6.9.5 REGISTRATION ROLLER MECHANISM.......................................6-36
6.9.6 PAPER FEED RETRY MECHANISM .............................................6-36
6.9.7 REGISTRATION ROLLER UP/DOWN MECHANISM ....................6-37
6.9.8 REGISTRATION SENSOR CLEANING .........................................6-38
6.9.9 PRINTING PRESSURE MECHANISM ...........................................6-39
6.9.10 PAPER TABLE MECHANISM ......................................................6-40
Table Up and Down Mechanism .........................................................6-40
Paper End Detection Mechanism .......................................................6-41
Paper Size Detection ..........................................................................6-41
6.9.11 PAPER TABLE SIDE FENCE MECHANISM ................................6-42
Paper Table Side-to-Side Shift Mechanism ........................................6-42
Side Fence Friction Pads....................................................................6-43
6.10 PAPER DELIVERY................................................................................6-44
6.10.1 OVERALL .....................................................................................6-44
Procedure ...........................................................................................6-44
6.10.2 PAPER DELIVERY UNIT DRIVE MECHANISM...........................6-45
Mechanism .........................................................................................6-45
6.10.3 PAPER SEPARATION FROM DRUM ..........................................6-46
Air knife...............................................................................................6-46
6.10.4 EXIT PAWL DRIVE MECHANISM................................................6-47
6.10.5 SIDE PLATE GUIDE.....................................................................6-49
6.11 ABNORMAL VOLTAGE PROTECTION ................................................6-50
Momentary voltage drop .....................................................................6-50
Low voltage (less than 150V)..............................................................6-50
High voltage........................................................................................6-50
Over voltage (More than AC400V)......................................................6-50
General Notes on this Feature............................................................6-51
6.12 ERROR DETECTION............................................................................6-52
6.12.1 MASTER EJECT JAM (E JAM LOCATION INDICATOR) ............6-52
Picking up the used master from the drum .........................................6-52
Compressing the used master ............................................................6-52
Just after turning on the main switch...................................................6-52
6.12.2 ADF JAM (P JAM LOCATION INDICATOR) ................................6-53
Feeding in the original (ADF) ..............................................................6-53
Just after turning on the main switch...................................................6-53
6.12.3 MASTER FEED JAM (D JAM LOCATION INDICATOR) ..............6-54
Cutting the master...............................................................................6-54
Clamping the master...........................................................................6-54
6.12.4 PAPER FEED JAM (A JAM LOCATION INDICATOR + ) + Z) .....6-55
Paper feed ..........................................................................................6-55
6.12.5 PAPER DELIVERY JAM (C JAM LOCATION INDICATOR).........6-55
Paper delivery .....................................................................................6-55
6.13 TIMING CHART.....................................................................................6-56
6.13.1 SCANNING...................................................................................6-56
6.13.2 MASTER EJECT ..........................................................................6-56

C231/C237/C238/C248/C267 xxii SM
Rev. 09/2008

6.13.3 MASTER FEED ............................................................................6-57


6.13.4 PRINT...........................................................................................6-58

7. SPECIFICATIONS........................................................................ 7-1
7.1 ESSENTIAL DIFFERENCES BETWEEN C248 AND C267 MODELS ......7-1
7.2 ESSENTIAL DIFFERENCES BETWEEN C252 AND C267 MODELS ......7-2
7.3 GENERAL SPECIFICATIONS....................................................................7-3

DOCUMENT FEEDER C642

1. OVERALL INFORMATION ..............................................................1


1.1 MECHANICAL COMPONENT LAYOUT ...................................................... 1
1.2 ELECTRICAL COMPONENT LAYOUT........................................................ 2
1.3 DRIVE LAYOUT ........................................................................................... 3

2. DETAILED SECTION DESCRIPTIONS ......................................... -4


2.1 ORIGINAL SIZE DETECTION...................................................................... 4
2.2 PICK-UP AND SEPARATION ...................................................................... 4
2.3 ORIGINAL TRANSPORT AND EXIT MECHANISM ..................................... 5
2.4 TIMING CHART / JAM DETECTION (P JAM LOCATION INDICATOR) .............. 6
Feeding in the original.............................................................................. 6
Just after turning on the main switch........................................................ 6
2.5 OVERALL ELECTRICAL CIRCUIT .............................................................. 7

3. REPLACEMENT AND ADJUSTMENT ............................................8


3.1 EXTERIOR COVERS ................................................................................... 8
3.1.1 REAR COVER ..................................................................................... 8
3.1.2 ORIGINAL TABLE ............................................................................... 9
3.1.3 FRONT COVER................................................................................... 9
3.1.4 ORIGINAL ENTRANCE GUIDE .......................................................... 9
3.1.5 DF FEED COVER................................................................................ 9
3.2 FEED UNIT................................................................................................. 10
3.3 SEPARATION ROLLER ............................................................................. 11
3.4 PICK-UP ROLLER...................................................................................... 11
3.5 FEED BELT ................................................................................................ 12
3.6 ORIGINAL SET SENSOR .......................................................................... 13
3.7 TRANSPORT MOTOR ............................................................................... 13
3.8 FEED COVER OPEN SENSOR / FEED CLUTCH / DF DRIVE BOARD............ 14
Exterior .................................................................................................. 14
Feed Cover Open Sensor ...................................................................... 14
Feed Clutch ........................................................................................... 14
DF Drive Board ...................................................................................... 14
3.9 REGISTRATION SENSOR......................................................................... 15
3.10 PICK-UP SOLENOID ............................................................................... 15

SM xxiii C231/C237/C238/C248/C267
IMPORTANT SAFETY NOTICES

PREVENTION OF PHYSICAL INJURY


1. Before disassembling or assembling parts of the printer and peripherals, make
sure that the power cord is unplugged.
2. The wall outlet should be near the printer and easily accessible.
3. If any adjustment or operation check has to be made with exterior covers off or
open while the main switch is turned on, keep hands away from electrified or
mechanically driven components.

HEALTH SAFETY CONDITIONS


1. If you get ink in your eyes by accident, try to remove it with eye drops or flush
with water as first aid. If unsuccessful, get medical attention.
2. If you ingest ink by accident, induce vomiting by sticking a finger down your
throat or by giving soapy or strong salty water to drink.

OBSERVANCE OF ELECTRICAL SAFETY STANDARDS


1. The printer and its peripherals must be installed and maintained by a customer
service representative who has completed the training course on those models.

CAUTION
The RAM has a lithium battery which can explode if handled incorrectly.
Replace only with the same type of RAM. Do not recharge or burn this
battery. Used RAM's must be handled in accordance with local regulations.

ATTENTION
La carte RAM comporte une pile au lithium qui présente un risque
d'explosion en cas de mauvaise manipulation. Remplacer la pile
uniquement par une carte RAM identique. Ne pas recharger ni brûler cette
pile. Les cartes RAM usagées doivent être éliminées conformément aux
réglementations locales.
SAFETY AND ECOLOGICAL NOTES FOR DISPOSAL
1. Dispose of replaced parts in accordance with local regulations.
2. Used ink and masters should be disposed of in an environmentally safe
manner and in accordance with local regulations.
3. When keeping used lithium batteries (from the main processing units) in order
to dispose of them later, do not store more than 100 batteries (from the main
processing units) per sealed box. Storing larger numbers or not sealing them
apart may lead to chemical reactions and heat build-up.
C231 OVERALL INFORMATION

POSITION 1
C237 OVERALL INFORMATION

TAB
C238 REPLACEMENT AND ADJUSTMENT
C642 DOCUMENT FEEDER

C231 DETAILED SECTION DESCRIPTIONS

POSITION 2
C237 DETAILED SECTION DESCRIPTIONS

TAB
C238 TROUBLESHOOTING

C231 INSTALLATION

POSITION 3
C237 INSTALLATION

TAB
C238 SERVICE TABLES

C231 SERVICE TABLES

POSITION 4
C237 SERVICE TABLES

TAB
C238 DETAILED SECTION DESCRIPTIONS

C231 PREVENTIVE MAINTENANCE

POSITION 5
C237 PREVENTIVE MAINTENANCE

TAB
C238 SPECIFICATIONS

C231 REPLACEMENT AND ADJUSTMENT

POSITION 6
C237 REPLACEMENT AND ADJUSTMENT
TAB
C600 DOCUMENT FEEDER

C532 TAPE MARKER


POSITION 7

C238 INSTALLATION
TAB

C248 SERVICE MANUAL

PRIPORT CONTROLLER USER'S GUIDE


POSITION 8

C238 PREVENTIVE MAINTENANCE


TAB

C267 SERVICE MANUAL


C231
SERVICE MANUAL
OVERALL
INFORMATION
SPECIFICATION

Information
1. OVERALL INFORMATION

Overall
1.1 SPECIFICATION
Configuration: Desktop
Master Processing: Digital with 300 dpi thermal head
Scanning (Pixel Density): Contact image sensor (300 dpi), with xenon lamp
* In Fine mode, 400 dpi in the sub-scanning
resolution
Printing Process: Fully automatic one-drum stencil system
Original Type: Sheet/Book
In Platen Mode: Document size:
Maximum 257 x 364 mm [10.2" x 14.4"]
Thickness: Less than 30 mm
Weight: Less than 5 kg
In ADF Mode: Document size:
Maximum 257 x 364 mm [10.2" x 14.4"]
Minimum 148 x 105 mm [5.8" x 4.1"]
Document weight:
50 - 90 g/m2 [13.3 - 23.9 lb]
(40 - 120 g/m2 [10.6 - 31.9 lb]
in single sheet feed)
ADF capacity:
30 sheets (using 20 lb or 80 g/m2 paper)
Reproduction Ratios: Inch version Others
Full Size: 100% 100%
Reduction: 65% 71%
74% 82%
77% 87%
93% 93%
Enlargement: 121% 115%
129% 122%
155% 141%
Image Modes: Letter, Photo, Letter/Photo, Fine, Tint

SM 1-1 C231/C237/C238
SPECIFICATION

Printing Area: B4 size drum models:


(At 20 °C/ 65 % RH) 250 mm x 355 mm
Legal size drum models:
210 mm x 355 mm [8.2" x 13.9"]
A4 size drum models:
210 mm x 288 mm [8.2" x 11.3"]
Edge Margins: Leading edge:
5 ± 3 mm (At the "0" position of Image Shift mode)
Trailing edge:
2 mm
Print Paper Size: Minimum: 90 mm x 148 mm [3.6" x 5.9"]
Maximum: 267 mm x 390 mm [10.5" x 15.3"]
Print Paper Weight: 47.1 g/m2 to 157.0 g/m2 [12.5 lb to 41.7 lb]
Printing Speed: 80, 100, 120 sheets/minute (3 steps)
Master Process Time: Platen mode:
Less than 28 seconds (A4 paper)
ADF mode:
Less than 30 seconds (A4 paper)
Master Eject Box Capacity: 40 masters (Normal conditions)
(30 masters at low temperatures)
Side Registration Adjustable ± 10 mm
Range:
Vertical Registration Adjustable ± 10 mm
Range:
Paper Feed Table Capacity: 1000 sheets (80 g/m2 / 20 lb)
Paper Delivery Table Capacity: 1000 sheets (80 g/m2/ 20 lb)
Power Source: 110/120 V, 50/60 Hz: 2.5 A
220 - 240 V, 50/60 Hz: 1.5 A
Maximum Power Consumption: 250 W
Noise Emission: At 80 rpm printing speed: 71 dB
(At operation position) At 100 rpm printing speed: 72 dB
At 120 rpm printing speed: 72 dB

C231/C237/C238 1-2 SM
SPECIFICATION

Information
Overall
Weight: 65 kg [143.3 lb]
68 kg [149.9 lb] with ADF
Dimensions: Trays closed: 594 mm x 601 mm x 567 mm
(Width x Depth x Height) With ADF:
594 mm x 601 mm x 617 mm
Trays open: 1187 mm x 601 mm x 567 mm
With ADF:
1187 mm x 601 mm x 617 mm
Master Type: Master for B4 drum
Thermal master roll type:
280 mm width, 125 m/roll
Yield:
260 masters/roll
Max run length per master:
2,000 prints

Master for A4/Legal drum


Thermal master roll type:
240 mm width, 125 m/roll
Yield:
300 masters/roll (A4 drum)
260 masters/roll (Legal drum)
Max run length per master:
2,000 prints
Master Storage Conditions: Temperature:
0 °C to 40 °C
Humidity:
10% to 95% RH
Recommended maximum storage period:
One year after production date
* Avoid locations exposed to direct sunlight.

SM 1-3 C231/C237/C238
SPECIFICATION

Ink Type 600 ml cartridge type


Available colors:
Black, Red, Blue, Green, Brown
Ink Storage Conditions: Temperature:
-5 °C to 40 °C
(Optimum conditions: 15 °C to 25 °C)
Humidity:
10% to 95% RH
(Optimum conditions: 20% to 70% RH)
Recommended maximum storage period:
One year after production date
* Avoid locations exposed to direct sunlight.
Available Options • Color Drum
• Document Feeder
• Key Counter
• Tape Marker
• PC Controller

C231/C237/C238 1-4 SM
GUIDE TO COMPONENTS AND THEIR FUNCTION

1.2 GUIDE TO COMPONENTS AND THEIR FUNCTION

Information
Overall
1.2.1 MACHINE EXTERIOR

C231V504.WMF

1. Front Door Open for access to the inside of the machine.


2. Operation Panel Operator controls and indicators are located here.
3. Platen Cover Lower this cover over an original before printing.
4. Original Table Release Use to open the original table unit when installing the
Lever master.
5. Feed Roller Pressure Use to adjust the contact pressure of the paper feed
Lever roller according to paper thickness.
6. Paper Feed Side Plates Use to prevent paper skew.

7. Paper Feed Table Set paper on this table for printing.


8. Side Table Fine Adjusting Use to shift the paper feed table sideways.
Dial
9. Paper Feed Table Down Press to lower the paper feed table.
key
10. Behind Cover Flip up when you wish to use the keys underneath.

SM 1-5 C231/C237/C238
GUIDE TO COMPONENTS AND THEIR FUNCTION

1.2.2 MACHINE INTERIOR

C231V505.WMF

1. Document Feeder (Option) Originals inserted into the document feeder are
individually and automatically fed onto and
removed from the exposure glass.
2. Paper Delivery Side Plates Use to align the prints on the paper delivery table.
3. Paper Delivery End Plate Use to align the leading edge of prints.
4. Paper Delivery Table Completed prints are delivered here.
5. Main Switch Use to turn the power on or off.
6. Drum Unit The master is wrapped around this unit.
7. Drum Unit Lock Lever Lift to unlock and pull out the drum unit.
8. Ink Holder Set the ink cartridge in this holder.

C231/C237/C238 1-6 SM
GUIDE TO COMPONENTS AND THEIR FUNCTION

1.2.3 OPERATION PANEL

Information
Overall
Keys 2 4
1 3 5 15

6 7 8 9 11 13 14 21
C231V511.WMF 10 12 20

1. Security key 7. Center/Edge Erase key


Press to make prints of Press to print book originals that
confidential documents. have a solid image on the center
or edges.
2. Paste Shadow Erase key
Press to erase the shadows on 8. Scroll keys
images of pasted originals. Press to select size and direction
of paper or original for
3. Tint key
Center/Edge Erase.
Press to make prints in grey.
(This is the Tint/Economy key for 9. Reduce key
the China version.) Press to reduce the image.
4. Image Density key 10. Full Size key
Press to make prints darker or Press to make full size prints.
lighter.
11. Enlarge key
5. Check Indicator Press to enlarge the image.
This indicator lights when you
12. Economy key
have selected one or more of the
Press to save ink. (This is the
functions accessed by lifting the
Combine 2 Originals key for the
behind cover and pressing the
China version.)
keys underneath (e. g. Security
key, Paste Shadow Erase key 13. Type of Original key
etc.). This lets you know whether Press to select Letter, Photo, or
one or more of these functions is Letter/Photo mode.
selected, even if the cover is 14. Fine key
lowered. Press to select fine image mode.
6. Skip Feed key 15. Image Position key
Press to select skip feed printing. Press to shift the image forwards
or backwards.

SM 1-7 C231/C237/C238
GUIDE TO COMPONENTS AND THEIR FUNCTION

16 17 18 19

23 24 26
21 25 C231V511.WMF

16. Program key 22. Number keys


Press to input or recall user Press to enter the desired
programs. number of prints and data for
selected modes.
17. Clear Modes key
Press to clear the previously 23. # key
entered job settings. Use to enter data in selected
modes.
18. Auto Cycle key
Use to process the master and 24. Clear/Stop key
make prints automatically. While entering numbers, press to
cancel a number you have
19. Proof key
entered. While copying, press to
Press to make proof prints.
stop copying.
20. Speed keys
25. Start key
Press to adjust the printing
Press to make a master.
speed.
26. Print key
21. Memory/Class key
Press to start printing.
Press to select Memory or Class
mode.

C231/C237/C238 1-8 SM
GUIDE TO COMPONENTS AND THEIR FUNCTION

Indicators

Information
Overall
1 2 3 4

5 C231V512.WMF

1. Error indicators 4. Counter


These indicators are lit when a Displays the number of prints
non-standard condition occurs entered. While printing, it shows
within the machine. the number of prints remaining.
2. Memory/Class Indicator 5. Guidance Display
Shows the number entered in Display the machine's condition.
Memory or Class mode.
3. Speed indicator
These indicators show the
printing speed that is selected.

SM 1-9 C231/C237/C238
PRINTING PROCESS

1.3 PRINTING PROCESS

3
1

C231V500.WMF

6 5 4

1. Master Eject: Ejects the used master wrapped around the drum
into the master eject box.

2. Scanning: The scanner, which is composed of the contact


image sensor (CIS) and xenon lamp, scans the
original image.
3. Master Feeding: Converts the image signal read by the CIS into digital
signals and sends them to the thermal head to
develop the image on the master. The master is then
wrapped around the drum.
4. Paper Feeding: Sends paper to the drum section.

5. Printing: Presses the paper fed from the paper feed section to
the drum. This transfers the ink onto the paper
through the drum screen and the master.
6. Paper Delivering: Peels the printed paper with the exit pawl and air
knife, and ejects the paper onto the paper delivery
table.

C231/C237/C238 1-10 SM
MECHANICAL COMPONENT LAYOUT

1.4 MECHANICAL COMPONENT LAYOUT

Information
Overall
21 22 23 24 25 1 2 3

20
4
19

5
18
6
7
17
8

C231V500.WMF

16 15 14 13 12 11 10

1. Tension Roller 14. Vacuum Fan Motor


2. Master Feed Roller 15. Transport Belts
3. Platen Roller 16. Paper Delivery Table
4. Scanner 17. Air Knife Fan Motor
5. Master Roll 18. Master Eject Roller
6. Thermal Head 19. Master Eject Box
7. Paper Feed Roller 20. DF R1 Roller
8. Paper Pick-up Roller 21. DF R0 Roller
9. Paper Table 22. DF Separation Roller
10. Registration Roller 23. DF Document Feed Roller
11. Doctor Roller 24. DF Pick-up Roller
12. Ink Roller 25. DF R2 Roller
13. Press Roller

SM 1-11 C231/C237/C238
ELECTRICAL COMPONENT LAYOUT

1.5 ELECTRICAL COMPONENT LAYOUT


1.5.1 ADF 4
3

C231V508.WMF

Motors
Index No. Name Function
4 ADF Motor Drives the original.

Switches
Index No. Name Function
3 ADF Cover Switch Detects whether the ADF cover is open or
closed.
5 ADF Switch Detects whether the ADF unit is open or closed.

Sensors
Index No. Name Function
2 Scan Line Sensor Detects when a page is approaching the auto
shading position.
1 Document Sensor Detects the presence of a document in the
feeder.
6 Not Used

C231/C237/C238 1-12 SM
ELECTRICAL COMPONENT LAYOUT

1.5.2 MAIN BODY

Information
Overall
2 3 4
1 5
6
25 7
8
24
9
23 10
11
22
12
21 13

14
20

19 15
18
17 16 C231V501.WMF

51 52
50
49 26

27

48 28

47 29

30
46 31
32
45 33

34
44
35
43
42 36
37
C231V503.WMF 41 40 39 38

SM 1-13 C231/C237/C238
ELECTRICAL COMPONENT LAYOUT

Boards
Index No. Name Function
2 Main Processing Unit Controls all machine functions both directly and
(MPU) through other boards.
3 Lamp Stabilizer This supplies power to the xenon lamp.
17 Power Supply Unit Provides dc power to the system.
25 Operation Panel Boards These boards control the operation panel.
4 Contact Image Sensor This sensor reads and converts the light
and Xenon Lamp reflected from the document into an analog
video signal. It uses an RMLA (Roof Mirror Lens
Array) sensor unit.
The xenon lamp that illuminates the document is
contained in this unit.
40 Noise Filter Board Filters out electrical noise on the ac power input
lines.
42 Main Motor Control Controls the main motor speed.
Board

Motors
Index No. Name Function
7 Master Feed Motor Feeds the master to the drum.
18 Cutter Motor Cuts the master.
19 Registration Motor Feeds the paper to align it with the master on
the drum.
1 Scanner Motor Stepper motor drives the book scanner.
30 Master Eject Motor Sends used masters into the master eject box.
31 Air Knife Fan Motor Rotates the fan to provide air to separate the
leading edge of the paper from the drum.
34 Pressure Plate Motor Raises and lowers the pressure plate.
35 Vacuum Fan Motor Provides suction so that paper is held firmly on
the transport belt.
36 Paper Transport Motor Transports the printed paper.
39 Clamper Motor Opens or closes the drum master clamper.
44 Main Motor Drives paper feed mechanisms and the drum.
46 Paper Table Motor Raises and lowers the paper table.
52 Ink Pump Motor Drives the ink pump.

C231/C237/C238 1-14 SM
ELECTRICAL COMPONENT LAYOUT

Solenoids

Information
Overall
Index No. Name Function
43 Rear Pressure Release Releases the press roller to apply printing
Solenoid pressure.
20 Front Pressure Release Releases the press roller to apply printing
Solenoid pressure.
Switches
Index No. Name Function
49 Scanner Unit Safety Checks whether the scanner unit is properly set.
Switch
9 Master Making Unit Checks whether the cover on the master making
Cover Safety Switch unit is properly closed.
16 Table Lowering Switch Lowers the paper table.
21 Test Switch Releases the cover safety functions. (See the
notes below this table.)
23 Door Safety Switch Checks whether the front door is properly
closed.
24 Main Switch Turns the power on or off.

NOTE: When you use this test switch, be sure to return it to the default position
after servicing.

Sensors
Index No. Name Function
50 Master Eject Position Detects when the drum is at the master eject
Sensor position.
51 Paper Exit Timing Determines the paper exit misfeed check timing.
Sensor
48 Feed Start Timing Determines the paper feed start timing.
Sensor
26 Master Eject Sensor Detects used master misfeeds.
28 Pressure Plate Limit Detects if the pressure plate is in the lowest
Sensor position.
27 Pressure Plate Home Detects if the pressure plate is at the home
Position Sensor position.
29 Drum Master Sensor Detects if there is a master on the drum.
32 Eject Box Set Sensor Checks if the master eject box is set.
33 Paper Exit Sensor Detects paper misfeeds at the exit.
37 2nd Feed Timing Determines the paper misfeed check timing at
Sensor the paper registration area.
38 Clamper Open Sensor Detects if the clamper is in the open position.
41 Clamper Close Sensor Detects if the clamper is in the closed position.
45 Table Lower Limit Detects when the paper table is at its lower limit
Sensor position.

SM 1-15 C231/C237/C238
ELECTRICAL COMPONENT LAYOUT

Index No. Name Function


5 Platen Cover Sensor Detects whether the platen cover is open or
closed.
6 Scanner Home Position Detects when the image sensor is at home
Sensor position.
8 Master Set Cover Checks if the master set cover is set.
Sensor
10 Master End Sensor Informs the CPU when the master making unit
runs out of master roll.
11 Paper Height Sensor Detects when the paper table reaches the paper
feed position.
13 Paper Registration Detects paper approaching the registration
Sensor roller.
15 Paper End Sensor Informs the CPU when the paper table runs out
of paper.

14 Cutter Home Position Detects when the cutter is at the home position.
Sensor (Switch)

Counters
Index No. Name Function
22 Paper and Master Keep track of the total number of copies and
Counters masters made.

Others
Index No. Name Function
47 Paper Feed Clutch Transmits main motor drive to the paper feed
roller at the appropriate time.
12 Thermal Head Burns the image onto the master.

C231/C237/C238 1-16 SM
DRIVE LAYOUT

1.6 DRIVE LAYOUT

Information
Overall
1

2
8

C231V501.WMF

6 5 4 3

1. Pressure Plate Motor 5. Registration Motor


2. Clamper Motor 6. Paper Table Motor
3. Paper Transport Motor 7. Paper Feed Clutch
4. Main Motor 8. Master Feed Motor

SM 1-17 C231/C237/C238
DETAILED SECTION
DESCRIPTIONS
SCANNER AND OPTICS

2. DETAILED SECTION DESCRIPTIONS


2.1 SCANNER AND OPTICS
2.1.1 BOOK SCANNER OVERVIEW

Descriptions
Detailed
Section
[D] [E]
[I]

[C]
[H]

[A]
[B]

C231D500.WMF

The scanner motor [A] drives the scanner [B] through the timing belt [C] and drive
wire [D]. The shaft [E] guides the scanner movement in the sub-scan direction.
The scanner [B] consists of a contact image sensor and a xenon lamp driver.
The scanner home position sensor [H] detects when the scanner returns to the
home position after scanning.
The platen cover switch [I] detects the cover status.

SM 2-1 C231/C237/C238
SCANNER AND OPTICS

2.1.2 ADF OVERVIEW

[A]
[B]
[C]
[D]

C231D501.WMF
[E] [F] [G] [I]
[H]

C231D572.WMF

The sheet through-type ADF feeds the document from the top of the document
stack.
The pick-up roller [A] and feed roller [B] feed the original into the scanner, and the
separation roller [C] helps to feed one sheet at a time. Then, the R0 [D], R1 [E],
and R2 [H] rollers feed the document through the scanner.
During scanning, the scanner [I] moves to the scanning position under the
exposure glass [G]. The shading plate [F] secures the document at the scan line,
ensuring that the document is within the image sensor's range of focus.
After scanning, the ADF feeds the document onto the platen cover, and the
scanner moves back to its home position.

C231/C237/C238 2-2 SM
SCANNER AND OPTICS

[B]

[A]

Descriptions
Detailed
Section
C231D502.WMF

The document sensor [A] detects when an original is placed in the ADF. The
sensor [B] is not used in this unit. The ADF is a common part which is used in other
models.

SM 2-3 C231/C237/C238
SCANNER AND OPTICS

2.1.3 CONTACT IMAGE SENSOR

[A] [B] [F]

[E]

[D]

[C] C231D503.WMF

The contact image sensor (CIS) assembly [A] consists of the exposure glass [B],
roof mirror lens array [C], xenon lamp [D], and the image sensor [E].
The CIS moves under the exposure glass when scanning a book original, and
remains stationary at the ADF scan line when scanning a sheet original using the
ADF.
The image sensor is a row of 4096 photosensitive elements (B4 width x 16
dots/mm). The roof mirror lens array focuses the light reflected from the document
onto the image sensor.
Due to the short optical path of a CIS unit, the focal depth is much shorter than in a
CCD type scanner. Because of this, two springs are used to push the CIS against
the exposure glass [F], to keep the distance between the CIS and the original
constant. In book scanning mode, if the original is out of the CIS focal range,
however, the scanned image may be darkened.

NOTE: Due to the characteristics of the CIS, shadows of a paste-up original tend
to appear on copies. To counter this, press the paste shadow erase key on
the operation panel to use the paste shadow erase mode.

The strength of the paste shadow erase level can be changed with SP no.
28.

C231/C237/C238 2-4 SM
SCANNER AND OPTICS

2.1.4 DRIVE MECHANISM


Book Scanner

[D]

Descriptions
[E]

Detailed
Section
[C]

[A]
[B]

[G]

[F]
C231D504.WMF

The book scanner motor [A] drives the scanner [B] via a timing belt [C] and drive
wire [D]. The scanner moves along the guide shaft [E].
The springs [F] apply pressure to the contact image sensor [G] to ensure that the
distance from the image sensor to the exposure glass surface remains constant
during scanning.

SM 2-5 C231/C237/C238
SCANNER AND OPTICS

ADF

[A]
[C]

[D]

[B]

[E]
C231D505.WMF

The ADF motor [A] drives the pick-up roller [B], the feed roller [C], the R0 roller [D],
the R1 roller (not shown), and the R2 roller [E].

C231/C237/C238 2-6 SM
SCANNER AND OPTICS

2.1.5 PICK-UP AND FEED (ADF)

[B]

Descriptions
[A]

Detailed
Section
C231D507.WMF

C231D506.WMF

When the ADF motor starts, the mechanical clutch [A] engages and lowers the
pick-up roller [B] into contact with the document. Then the machine begins feeding
the original stack, beginning with the top page. After the last page is scanned, the
ADF motor reverses briefly to raise the pick-up roller back to the standby position.

SM 2-7 C231/C237/C238
SCANNER AND OPTICS

2.1.6 SEPARATION MECHANISM (ADF)

[A]

[B]
C231D508.WMF

The feed roller [A] and the separation roller [B] prevent more than one sheet of
paper from feeding into the scanner at the same time.
When the feed roller feeds a sheet of paper, both the feed and the separation
rollers rotate in the feed-in direction. However, if two or more sheets are between
these rollers, the separation roller rotates in the feed-out direction to prevent the
lower sheet from being fed into the scanner.

C231/C237/C238 2-8 SM
SCANNER AND OPTICS

2.1.7 ERROR CONDITIONS


Book Scanner
The main CPU detects an error (error code E-13 is displayed) if either of the
following conditions occurs.
Condition Description Error Code

Descriptions
The scanner home position sensor does not

Detailed
Section
turn on within 7 seconds after the motor
engages.
Home position sensor The scanner home position sensor does not
E-13
error condition turn off within 4 seconds after power on.
Otherwise, when the scanner could not
return to the home position within 2
seconds of leaving.

ADF
"Paper feed jam" is displayed if any of the following conditions occurs.
Jam Condition Description
The scan line sensor does not switch on within 5 seconds after the
Non-feed
ADF motor starts.
The scan line sensor does not turn off even when the paper (a trial
Misfeed 1
print) reaches the registration area.
The ADF motor reverses after the last document feeds out of the
Misfeed 2 scanner or after a jam is cleared. At this time, the misfeed 2 error
condition occurs if the document sensor stays on.

SM 2-9 C231/C237/C238
IMAGE-PROCESSING

2.2 IMAGE-PROCESSING
2.2.1 OVERVIEW

Main Processing Unit (MPU)

Half Tone Processor


Contact Image A/D
Amplification
Sensor Conversion

Letter/Photo
Image Area Thresholding
Detection

Data Data Data


Compensation Selection Selection

MTF Error
Power Supply Correction Diffusion
PCB Image
Enlargement/
Reduction

GA1
Main-scan Direction
Clock Image Position
Adjustment

GA2

Thermal
Thermal Main
Head Overlay Data Selection Centering
Head Control
Drive

C231D509.WMF

This model uses a contact image sensor (CIS) instead of a CCD. It removes the
necessity for the complicated adjustments that are needed for a CCD scanner.
There are three main chips on the main processing unit (MPU) as shown. The
halftone processor chip enables the use of Letter/Photo mode in addition to Letter
and Photo modes. In Letter/Photo and Photo modes, error diffusion processing
produces better copy quality halftone images.
The halftone processor also includes the A/D conversion function, as well as the
image processing functions. The thermal head drive function is built into a chip
(GA2) on the MPU.

C231/C237/C238 2-10 SM
IMAGE-PROCESSING

2.2.2 A/D CONVERSION PROCESSING


The analog signal from the contact image sensor is converted into a digital signal
that represents 64 grayscale steps. This process is carried out in the halftone
processing chip in the MPU.
Shading Distortion Correction

Descriptions
The image data from one main scan line does not exactly represent the line from

Detailed
Section
the original image, because of the following reasons:
1) Loss of brightness towards the ends of the exposure lamp.
2) Variations in sensitivity among elements of the contact image sensor
3) Distortions of the light path

CIS CIS

C231D510.WMF

Such distortions in the image data are corrected when they are converted into
digital data.
Before scanning the document, the scanner reads the white plate on the back of
the original scale. The output of each contact image sensor element is changed to
a 6-bit digital value and is stored in the shading distortion memory.
To change the analog shading distortion signals to digital data, a scale of 64 steps
is made between the whitest level when the white plate is scanned and 50% of the
whitest level. Using this scale, the analog signal is changed to 6-bit digital data.
While an original is scanned, the 6-bit shading distortion value for each pixel is
sent, in series, from memory to the D/A converter, synchronizing with the image
signal being sent to the A/D converter. The D/A converter changes the distortion
value to an electrical current. The current is converted to the voltage to be used as
high reference data for A/D conversion. In this way, the high reference voltage for
A/D conversion is changed sequentially for each pixel depending on the shading
distortion data for that pixel.

SM 2-11 C231/C237/C238
IMAGE-PROCESSING

Original Background Correction


When an original is scanned, the whitest level of the original background is stored,
and that level is used as the white peak level for A/D conversion. The grayscale is
made based on the white peak level of the original. As a result, dark background
does not appear on the printout.
If the original background correction is disabled, the whitest level when the white
plate is scanned is used for the high reference voltage.

C231D512.WMF

Peak Hold
The peak hold circuit holds the voltage for the white peak level. Before scanning an
original, it holds the white peak voltage from the white plate to make shading
distortion data. When the original is scanned, it stores the white peak level of the
original for the original background correction.

NOTE: The white peak level is checked 5 mm from the leading edge of the original
set on the exposure glass (and from the central 147-mm width). If the
original leading edge is not flush with the original scale and the platen
cover stays open, insufficient voltage will be input as the white peak level.
If insufficient voltage is detected, a fixed voltage is used as the white peak
level to avoid a faint image copy.

C231/C237/C238 2-12 SM
IMAGE-PROCESSING

2.2.3 BINARY PROCESSING


In the halftone-processing chip, the 6-bit digital signal data is generated in the A/D
conversion circuit and is sent to the binary processing circuit. At that time the data
is inverted to match the binary processing circuit. Therefore, the white peak level
becomes 0, and the black level becomes 63.
In the binary processing circuit, the 6-bit data is converted into 1-bit data for black

Descriptions
or white pixels. The binary processing for the letter and photo is different, as

Detailed
Section
follows:
Letter Mode, Letter areas in Letter/Photo Mode: MTF (Modulation Transfer
Function) Correction
Photo Mode, Photo areas in Letter/Photo Mode: Error Diffusion Processing

Data Compensation Processing


In this process, the 6-bit data are converted based on a compensation curve
(gamma curve) which corresponds to selected image settings. For example, if a
darker image is selected, a compensation curve, which converts each pixel value
to a higher number, is selected. The output data is still 6-bit.

Input Output
6-bit data from
the A/D conversion
PCB Data
Compensation 6-bit data
Circuit
Gamma curve
selection signal

C231D514.WMF

C231D515.WMF

SM 2-13 C231/C237/C238
IMAGE-PROCESSING

MTF Correction
When the original image is converted to electrical signals by the contact image
sensor, the contrast is reduced. This is because neighboring black and white parts
of the image influence each other. This symptom is typical when the width and
spacing between black and white areas are narrow. MTF correction counters this
symptom and emphasizes image detail. The value of a target pixel is modified
depending on the value of surrounding pixels. The modified data is compared with
a threshold level. This determines if the pixel is to be black or white.
After the MTF correction is done, the corrected data is compared with the black or
white threshold level. If a pixel value is above the threshold level, it is set to black.
If the pixel value is equal or below the threshold level, it is set to white. The
threshold level depends on the selected density setting.

Image Density Threshold Level for Line Threshold Level for Line
Setting Mode Areas in Line/Photo Mode
Lighter 28 35
Normal 35 40
Darker 1 38 42
Darker 2 42 44

Binary Processing in Letter/Photo Mode


In the Letter/Photo mode, the machine checks each pixel of the original to see if
the pixel is in a letter area or in a photo area. To distinguish letter and photo areas,
the CPU does the calculation on the 6-bit pixel data.
If the CPU recognizes that the pixel is in a letter area of the image, it uses the MTF
process to convert the 6-bit value to 1-bit.
If the CPU recognizes that the pixel is in a photo area of the image, the pixel is
converted to 1-bit using error diffusion.
To emphasize characters in a photo original when using Letter/Photo mode, a data
compensation curve (γ curve) is used to make a darker image.

C231/C237/C238 2-14 SM
IMAGE-PROCESSING

Error Diffusion
Error diffusion is used to reproduce halftone images in photo mode.
Before a 6-bit image signal is converted into a single-bit signal based on the
threshold level, there is a difference between the image signal value and the
complete black value (63 for a 6-bit signal) or white value (0). With the error

Descriptions
Detailed
diffusion process, the difference is distributed among the surrounding pixels. (The

Section
MTF process simply erases these differences.)
When considering error diffusion in one dimension only (across the page), the 6-bit
data shown in the example below produces white and black data output as shown
below. In practice, this one-dimensional error diffusion is done in all directions on
each pixel (across the page, down the page, etc.).
Image data from one scan line
7 11 13 21 30 38 41 44

C231D518.WMF

In each dimension, the difference between the pixel value and the nearest extreme
(0 or 63) is transferred to the next pixel. The 1st pixel in the row becomes either
black or white, whichever is closest. Then, in the example above, the difference
between 7 and 0 is added to the 2nd pixel. The value of the 2nd pixel, which is now
18, is then added to the 3rd pixel. The 4th pixel becomes 52, which is closer to 63
than 0. In such cases, the difference is subtracted (not added) to get the next pixel
value. In this example, the difference is 63-52=11, and the next pixel value (30-11)
becomes 19.

SM 2-15 C231/C237/C238
IMAGE-PROCESSING

2.2.4 MAIN SCAN MAGNIFICATION

Scanned Data
Points
Calculated Data
Points
Reduced Image
Data Points

Scanned Data
Points
Calculated Data
Points
Reduced Image
Data Points C231D520.WMF

Changing the original transport speed performs the reduction and enlargement in
the sub-scanning direction. Reduction and enlargement in the main scanning
direction is handled by the magnification and image shift processing circuits.
Pixels for scanning and master making are generated at fixed intervals (the contact
image sensor and thermal head element intervals). The image is scanned at the
contact image sensor element interval. If pixels on the master are made at the
same interval (by the thermal head elements) then the master image is the same
size as the original.
When actual pixels are divided in accordance with a magnification ratio, the
magnification processor calculates the imaginary point values that would
correspond to new pixels. The proper value for each imaginary point is calculated
based on the image data of the surrounding pixel values.

- 80 % Reduction -
For example, the contact image sensor scans data for 10 pixels in a main scan
line. Those data are compressed into data for 8 pixels by the magnification
processor. As a result, the image is reduced to 80 %.

- 140 % Enlargement -
Data for 10 pixels of a main scan line are expanded into data for 14 pixels. As a
result the image is enlarged with a 140 % magnification ratio.

C231/C237/C238 2-16 SM
IMAGE-PROCESSING

2.2.5 IMAGE POSITION ADJUSTMENT IN THE MAIN SCAN


DIRECTION
To adjust the image position of the original across the printout, the image can be
shifted ± 1.9 mm in the main scan direction using SP mode No. 31 (platen mode)
or No. 37 (ADF mode).
The image shift in the main scan direction is done by changing the relationship

Descriptions
Detailed
Section
between the position of the image data on the CIS and on the thermal head. Data
for one main scan line is stored in a line memory. When the data is output from
memory, the output timing is changed to shift the image.

CIS Center
0 3072
Data from CIS
After A/D Conversion
Thermal Head
Center
Data from 0 3072
Thermal Head Driver,
No Image Shift
x mm Thermal Head
Center
Data from
Thermal Head Driver, 0 3072
Image Shift x mm
(SP 31 or 37)

C231D521.WMF

2.2.6 PASTE SHADOW ERASE MODE


Due to the characteristics of the contact image sensor, shadows of a paste-up
original tend to appear on copies. To counter this, the paste shadow erase mode
can be used by pressing the paste shadow erase key on the operation panel.
When this mode is selected, the black or white threshold level is slightly lowered.
At the same time, the emphasis in the sub-scan direction in the MTF correction
process is weakened to make the shadows inconspicuous.
The strength of the paste shadow erase level can be changed with SP No. 28.

SM 2-17 C231/C237/C238
IMAGE-PROCESSING

2.2.7 THERMAL HEAD


Specifications
• Length 260.2 mm
• Number of thermal head elements 3072 dots
• Density of thermal head elements 300 DPI
• Applied voltage Approximately 21 volts

Thermal Head Control


The thermal head has heating elements at a density of 300 dpi. The thermal
heating elements melt the over-coating and polyester film layers of the master,
according to the image signal for each pixel.
The power supply unit applies power (VHD) to the thermal heating elements. The
power source varies from one head to another since the average resistance of
each element varies. Therefore, when the thermal head or power supply unit is
replaced, it is necessary to readjust the applied voltage with particular values for
each thermal head.

Thermal Head Protection


The thermistor on the thermal head provides thermal head protection, preventing
the thermal head from overheating when processing a solid image. The CPU
detects any abnormal condition when the Start key is pressed, and displays an SC
code on the operation panel as follows:

Detecting
SC Code Conditions
Component
E - 04 Over 54°C Thermistor
E - 09 Under - 20°C (Normally, this indicates that Thermistor
the thermistor has become open, or a
related connector is disconnected.)
E - 10 When the pulse width that controls the MPU
thermal head energy becomes abnormal,
master making stops and this SC lights.

C231/C237/C238 2-18 SM
IMAGE-PROCESSING

Remarks for Handling the Thermal Head


The following remarks must be noted when servicing:

Descriptions
Detailed
Section
• Do not touch the surface • Remove any foreign materials on
with bare hands. If you the platen roller.
touch it, clean the surface
with alcohol. • Remove foreign materials.
• Do not damage the
heating elements.

Master
• Do not touch the surface of the
master film with bare hands.
Platen
Roller
• Do not touch the terminals of
the connectors with bare
hands to prevent damage from
static electricity.
MPU
Thermal Head Connector

• Connect and disconnect the connectors


carefully. Keep them horizontal. Also, PSU
make sure that they are reconnected
firmly.

• Adjust the applied voltage to the


particular value for the thermal head.

- Other Remarks -
Avoid using the machine under humid conditions. Moisture tends to condense on
the thermal head, causing heating element damage.

SM 2-19 C231/C237/C238
MASTER EJECT

2.3 MASTER EJECT


2.3.1 OVERALL

[B]

[A]
C231D531.WMF
[C] [B]

[C]

C231D530.WMF

At the end of the printing cycle, the used master remains wrapped around the drum
to prevent the ink on the drum surface from drying. When the Master Making key is
pressed to make a new master, the used master is removed from the drum.
The machine ensures that the drum is at the master eject position and a master is
on the drum by checking the drum master sensor. The master clamper [A] then
opens to eject the master. If there is no master on the drum, the machine skips the
master eject operation and proceeds to the master making process.
The master eject rollers [B] turn for 0.6 seconds and pick up the master's leading
edge. After closing the master clamper, the drum starts rotating at the slowest
speed (30 rpm). At the same time the master eject rollers turn to feed the used
master into the master eject box [C].
When the drum stops at the master feed position after one and a half turns, the
pressure plate drive motor starts turning to compress the used master into the
master eject box.

C231/C237/C238 2-20 SM
MASTER EJECT

2.3.2 MASTER CLAMPER OPEN MECHANISM

[B]

Descriptions
Detailed
Section
[A]

[H]
[D]

[I]

[G]
[C]

[E] [J] C231D557.WMF


[F]

The master eject position sensor [A] ensures that the drum is positioned at the
master eject position when the Start key is pressed.
The master clamper has a magnetic plate [C] to secure the master's leading edge
in the clamper. The clamper is fixed to the clamper shaft [D], which has a lever [E]
at the rear side.
The clamper motor [F] drives the moving link [G] and pushes the clamper lever
open [E]. (The link position, the clamper open and close positions, are detected by
the clamper open sensor [H] and clamper close sensor [I].)
The master clamper then lifts the master eject arm [J] to release the master's
leading edge from the clamper.

Drum Position Lock Mechanism


When the clamper motor [F] opens the clamper at the master eject position, the
drum guide [B] moves and engages the pin on the rear flange of the drum.
The drum guide is moved by the same mechanism that drives the moving link [G].
This means that the drum guide captures the drum at the master eject position
when the master clamper is being opened.
When the clamper motor turns on again to close the master clamper, the drum
guide also disengages the pin and the drum can now turn.

SM 2-21 C231/C237/C238
MASTER EJECT

2.3.3 MASTER EJECT ROLLER MECHANISM

[C]
[B]

[A] C231D532.WMF

The master eject rollers are driven by the master eject motor [A] through idle gears.
The upper eject roller [B] has paddles to assure the master pick-up.
When the master clamper is opened and the master's leading edge is released
from the master clamper, the master eject motor turns on for 0.6 seconds to pick
up the leading edge of the master.
When the master eject motor is turned off, the clamper motor reverses to close the
master clamper.
The drum then starts turning at the slowest speed (30 rpm). At the same time, the
master eject rollers turn again to feed the master into the master eject box.
After one turn of the drum, the master eject motor stops. The drum turns for an
additional half turn, stopping 109 encoder pulses after the feed start timing sensor
is actuated (this means that the drum is at the master feed position).
The master eject sensor [C] is used to detect master eject jams.

C231/C237/C238 2-22 SM
MASTER EJECT

2.3.4 PRESSURE PLATE MECHANISM

[B] [C]

[E]

Descriptions
Detailed
Section
[C]

[B]

[A]

[F]

[D] C231D533.WMF

The pressure plate motor [A] drives the pressure plate through the drive arm [B]
and the pressure springs [C].
When the master has been ejected into the master eject box, the pressure plate
motor turns until the actuator on the pressure plate [E] actuates the pressure plate
limit sensor [D]. When the limit sensor is actuated, the motor stops. When master
making and cutting are completed, the motor turns in the reverse direction to return
the pressure plate to the home position. When the pressure plate home position
sensor [F] is actuated, the motor stops.
If the pressure plate limit sensor is not actuated within 2.8 seconds after the
pressure plate motor is activated, the machine determines that the eject box is full
and that the pressure plate cannot travel any more. In this case, the machine
determines that the complete master has been fed into the box and stops the
motor (after returning the pressure plate to the home position). The Empty Master
Eject Box indicator lights when the drum returns to the home position at the end of
the next master making process.

SM 2-23 C231/C237/C238
MASTER FEED

2.4 MASTER FEED


2.4.1 OVERALL

[A]

[C]

[B]
[E]

[D]

C231D534.WMF

The master is fed by the platen roller [A] while the thermal head [B] develops the
image on it. When the drum is at the master feed position and the master clamper
is opened, the tension roller [C] is moved away by the master clamper so that the
master's leading edge can be fed to the master clamper [D]. The leading edge of
the master is clamped by the master clamper, and the master is wrapped around
the drum and cut by the cutter [E] to the desired length.
This model uses a new master setting mechanism. This eliminates need for the
operator to manually cut the master, unlike the other models.

C231/C237/C238 2-24 SM
MASTER FEED

2.4.2 MASTER FEED MECHANISM

[B]

Descriptions
Detailed
Section
[A]
C231D536.WMF

[C]

[D]

C231D535.WMF

A stepper motor (the master feed motor [A]) drives the platen roller [B]. The thermal
head is pressed against the platen roller by the pressure springs. The pressure is
applied when the master set cover, which includes the platen roller, is closed.
After the master is ejected, the drum stops at the master feed position and the
master clamper opens, ready to clamp the new master.
The leading edge of the master is stopped on the guide plate after the last master
cutting operation or after a new master roll has been installed. The master is then
fed for 52.4 mm and stopped briefly to synchronize with original feed. The master is
fed for a further 67.5 mm before the master clamper is closed. Since the clamper
closes after the master's leading edge reaches the clamper, a buckle [C] is made in
the master above the master feed guide. This buckle absorbs the shocks from the
master clamping operation.
The drum then turns intermittently in the slowest mode (30 rpm) to wrap the master
around the drum. The intermittent rotation keeps a buckle in the master above the
master feed guide to absorb shocks from the wrapping operation. The tension roller
[D] is pressed against the guide plate to keep the master under tension during the
master wrapping operation.

SM 2-25 C231/C237/C238
MASTER FEED

2.4.3 MASTER CLAMPER OPERATION AND TENSION ROLLER


RELEASE MECHANISM

[B]

[A]

[D]

[C]
[E]
C231D537.WMF

After the master has been ejected, the drum is stopped at the master feed position.
At this time, the clamper motor [A] drives the moving link [B] to open the master
clamper [C].
The tension roller [D] is normally pressed against the master feed guide plate to
apply tension to the master during the master wrapping operation. When the
clamper opens, the clamper pushes the tension roller arms [E] and moves the
tension roller away from the guide plate to allow the master to be fed into the
master clamper.
To close the master clamper, the clamper motor reverses.

NOTE: The clamper open and close sensors identifies the link [B] position. Refer
to the Master Eject section for details.

C231/C237/C238 2-26 SM
MASTER FEED

2.4.4 CUTTER MECHANISM

Descriptions
Detailed
Section
[E] [A]

[B]

[C]
C231D573.WMF
[D]

After the master making process finishes, the master feed motor turns off and the
cutter starts running to cut the master to the desired length.
The cutter motor [D] drives the screw shaft [A], moving the cutter holder [C]
backwards and forwards.
There are two cutter blades [B] in the holder. The master is cut while the cutter
holder [C] travels towards the rear (the non-operation side of the machine). The
cuter motor keeps turning in one direction. The cutter holder returns to the home
position when it reaches the rear end of the cutter unit and reverses direction
because of the two different spirals threaded on the screw shaft [A].
When the cutter holder reaches the home position, the holder activates the cutter
home position sensor (switch) [E] and the motor stops.
After the master cut operation, the drum starts turning again to wrap the remaining
part of the master around the drum. The leading edge of the master that was cut
remains at the cutting position, ready to make the next master.

SM 2-27 C231/C237/C238
DRUM

2.5 DRUM
2.5.1 OVERALL

[A]
[B]

[C] [F]

[D]

[E] C231D538.WMF

The drum consists of a metal screen [A] and a cloth screen [B].
The ink pump, which is installed inside the drum, supplies ink from the ink cartridge
into the drum through the drum shaft [C]. Ink is then evenly spread on the screens
by the ink [D] and doctor [E] rollers. Ink passes to the paper through the holes
(image) in the master [F], which was made by the thermal head.
The drum is driven by the main motor and turns only clockwise (as viewed from the
operator side). The motor speed and the drum stop positions are controlled by
monitoring the motor encoder.

C231/C237/C238 2-28 SM
DRUM

2.5.2 DRUM DRIVE MECHANISM

[E]

Descriptions
Detailed
Section
[F]

[D] [A]

[C]
[B]
C231D539.WMF

The drum is driven by the main motor (a dc motor) through a timing belt [A] and
gears [B]. The main motor has an encoder (not shown) which sends pulses to the
main motor control board. The CPU on the board monitors the pulses and controls
the drum speed and stop positions.
The drum has two stop positions: the master eject (drum home) position and the
master feed position. These stop positions are determined by checking the feed
start timing sensor [C]. The CPU starts counting the main motor encoder pulses
after the feed start timing sensor is actuated.
When the drum is stopped at the master eject position, the master eject position
sensor [D] is actuated. When the master eject operation is started, the CPU
confirms that the drum is at the master eject position by checking this sensor.
There are other two sensors that check the drum position. The paper exit timing
sensor [E] and 2nd feed timing sensor [F] which are used to send the CPU (on the
MPU) the paper jam detection timing signals of the paper exit and the registration
area. (The actual jam checking is performed by the paper exit sensor and
registration sensor.)

SM 2-29 C231/C237/C238
DRUM

2.5.3 INK SUPPLY MECHANISM

[A]
[C]

[F]

[D]

[B]
[E]

C231D540.WMF

Ink is supplied from the ink cartridge to the ink roller [B] by a pump [C]. The ink
pump is driven by the ink supply motor (a dc motor) [D]. There is a pin on the pump
drive gear [E] which is coupled with the pin holder [F] on the pump piston shaft.
This mechanism converts the gear rotation into a piston motion.
Ink drops through the holes in the drum shaft [A] and onto the ink roller [B].
NOTE: There are 4 holes in the shaft for the B4 size drum models, and two holes
for the Legal and A4 drum versions.

C231/C237/C238 2-30 SM
DRUM

2.5.4 INK ROLLER MECHANISM

[C]

Descriptions
Detailed
Section
[D]

[E] [F]
[A] [B]
C231D541.WMF

The ink roller [A] and the doctor roller [B] are driven by the gear [C] on the drum
shaft. Ink on the ink roller is squeezed by the doctor roller to produce an even
thickness of ink across the ink roller surface. The ink roller drive gear [D] has a
one-way clutch to prevent the ink roller from being turned in the reverse direction
when the drum is manually turned in the reverse direction.
The ink roller does not touch the screen [E] when the machine is not printing.
However, during the printing process, the ink on the ink roller is applied to the
paper through the holes in the screens and the master. This happens when the
press roller [F] located underneath the drum moves upward to press the paper, the
drum screens and the master against the ink roller.

SM 2-31 C231/C237/C238
DRUM

2.5.5 INK SUPPLY CONTROL

[C]
[B]

[A]

C231D542.WMF
[D]

The ink detecting pins [A] work like the electrode of a capacitor and detect the
capacitance between the detection pins and the ink [B] located on top of the doctor
[C] roller. The capacitance is different when the ink level is high and the pins touch
ink, compared to when the ink level is low and the pins do not touch ink. By
detecting the capacitance, the ink supply motor is controlled to keep the ink level
constant.
If the pins detect an insufficient amount of ink after activating the ink pump motor
for 40 seconds, a "no ink condition" is detected. The add ink indicator on the
operation panel will light.
NOTE: There is an ink supply mode, which is useful when installing a new drum.
When the “Economy Mode” key is pressed while holding down the “0” key,
the drum turns 40 rotations, to supply ink inside the drum.

The ink roller blades [D] located on both ends of the ink roller are used to scrape
off the built-up ink on the ends of the ink roller.

C231/C237/C238 2-32 SM
DRUM

2.5.6 DETECTION OF MASTERS ON THE DRUM

Descriptions
Detailed
Section
[A]

[B]

C231D571.WMF

The drum master sensor [B] detects whether a master is on the drum.
When there is a master on the drum, the black patch [A] is covered and the sensor
detects the light reflected from the master. Printing starts when the start key is
pressed. (If a new original is set, the master ejecting cycle is performed before
making a new master.)
When there is no master on the drum, the black patch [A] is exposed. The black
patch does not reflect light back to the sensor. Because of this, the master eject
process is skipped when a new master is made.

SM 2-33 C231/C237/C238
PAPER FEED

2.6 PAPER FEED


2.6.1 OVERALL

[B] [A]

[D]
[C]

C231D543.WMF

The top sheet of the paper on the paper table is first fed by the pick-up roller [A].
Then, it is separated by the paper feed roller [B] and the friction pad [C], and
transported to the registration rollers [D]. The upper and lower registration rollers
transport the sheet to the drum.
The paper feed roller is driven by the main motor, and an independent stepper
motor is used to control the registration roller. The registration roller synchronizes
the paper feed timing with the master on the drum. The registration roller starts
rotating after the paper has come into contact with the rollers and has been
aligned.

C231/C237/C238 2-34 SM
PAPER FEED

2.6.2 PAPER FEED MECHANISM

Descriptions
[D]

Detailed
Section
[B]

[A]

[E]

[C]
C231D556.WMF

The pick-up roller [A] and paper feed roller [B] are driven by the main motor [C]
through gears and a timing belt.
During the printing cycle, when the feed start timing sensor [D] is actuated by the
actuator on the drum, the paper feed clutch [E] is energized to transmit the main
motor rotation to the paper feed roller shaft. The top sheet of the paper is
separated from the paper stack by the friction between the roller and the friction
pad (not shown), and is then transported to the registration roller.
A one-way clutch is installed in the paper feed roller so that after the
electromagnetic clutch is de-energized, it does not disturb the paper transportation.

SM 2-35 C231/C237/C238
PAPER FEED

2.6.3 PAPER FEED/SEPARATION PRESSURE ADJUSTMENT


MECHANISM

[B]
[A]

C231D554.WMF
[E]

[D]

[C]

C231D558.WMF

The paper feed roller pressure can be changed by the operator by changing the
position of the pressure adjustment lever [A]. Normally the lever should be in the
lower position. If the thick paper (heavier than 127.9 g/m2 or 34 lb) is used or paper
feed jams frequently occur, the lever should be raised to increase the pressure.
An additional fine adjustment can be done by a technician by changing the position
of the feed pressure adjustment plate [B].
If no feed or multi-sheet feed problems still occur, the paper separation pressure
can also be adjusted. (This should be done by a technician.)
By loosening then moving the screw [C]up or down, the spring [D], which applies
pressure to the friction pad block [E], can be increased or decreased.

NOTE: The default position of the screw [C] is at the lower-most position.

C231/C237/C238 2-36 SM
PAPER FEED

2.6.4 REGISTRATION ROLLER MECHANISM

Descriptions
Detailed
Section
[B]

[A]

C231D544.WMF

Registration Roller Drive


The lower registration roller [A] is driven by a stepper motor [B] (the registration
motor). The CPU controls the registration roller start timing to synchronize the
printing paper with the image on the master on the drum.
The stepper motor rotation speed depends on the selected printing speed. By
pressing the image position keys on the operation panel, the registration motor
start timing is changed.
After the printing paper is caught between the drum and the press roller, the
stepper motor stops.

SM 2-37 C231/C237/C238
PAPER FEED

[B]

[C]
[D]
C231D545.WMF
[A]

Registration Roller Up/Down Mechanism


After the printing paper is caught between the drum and the press roller, the upper
registration roller is released from the lower registration roller. This is to prevent
interference from the registration rollers while the paper is transported by the drum
and the press roller.
When the high point of the cam [A] on the drum drive gear reaches the cam
follower [B], the shaft [C] rotates clockwise (as seen from the operation side) to
raise the upper registration roller [D] from the lower registration roller (not shown).

C231/C237/C238 2-38 SM
PAPER FEED

2.6.5 PRINTING PRESSURE MECHANISM

[I]

[F]
[D]

Descriptions
Detailed
Section
[B]
[E]

[A]

[H] [C]

[A]

[E]

[G] [F]
[I]
C231D546.WMF

While the machine is not in the printing cycle, the printing pressure release
solenoids [A] are off and the stoppers [B] lock the brackets [C] to keep the press
roller [D] away from the drum.
When the 1st sheet of paper is fed, the solenoids are energized but the brackets
are still locked by the stoppers due to strong tension from the springs [E]. When the
high points of the cams [F] on the front and rear drum flanges reach the cam
followers [G] on both sides of the press roller shaft, a small clearance is made
between the stoppers and the brackets.
There is one solenoid each on the operation side and non-operation side. The two
solenoid plungers are pulled down at the same time releasing the stoppers from
the brackets. Printing pressure is applied by the tension of the springs when the
cam followers are at the high points of the cams.
During the printing cycle, the solenoids stay energized. However, if paper does not
reach the registration sensor [H] at the proper time (when the cam follower is on
the high point of the cam), the solenoids are de-energized to lock the brackets.
The printing pressure is released when the cams push the cam followers down so
that the press roller does not come in contact with the master clamper [I].
After printing is finished, the solenoids are de-energized and the stoppers are
returned by the tension of the springs. Before the drum returns to the home
position, the brackets are locked by the stoppers again when the cams push the
cam followers.

SM 2-39 C231/C237/C238
PAPER FEED

2.6.6 PAPER TABLE MECHANISM

[B]
[A]
[C]

[B]
[F]

[E]
[C]

C231D547.WMF
[G]

[D]

C231D555.WMF

Table Up and Down Mechanism


An independent dc motor, the paper table motor [A], drives the paper table. When
the motor turns, the pinions [B] turn on the racks [C], lifting or lowering the paper
table.
When the paper table moves up, the top of the paper stack contacts the pick-up
roller [D], lifting it up. When the paper height sensor [E] is actuated, the paper table
stops.
During a printing run, the sheets of the stack are fed, lowering the pick-up roller
position. When the paper height sensor is de-actuated, the paper table motor starts
turning and raises the paper table until the sensor is actuated again. In this way,
the top of the paper stack is kept in position during printing.
When the tray lowers, the lower limit position is detected by the lower limit sensor
[F], which is located beside the paper table motor.

Paper End Detection Mechanism


The paper end sensor [G] located under the paper table is used to detect when the
paper stack on the table has run out.

C231/C237/C238 2-40 SM
PAPER FEED

[B]

[C]

Descriptions
Detailed
Section
[A]

C231D548.WMF

Paper Table Side Fence Mechanism


The left and right side fences [A] move together due to a rack and pinion
mechanism. There is a lock lever [B] to hold the side fences in position.

NOTE: The lock lever may be useful if there is no dedicated operator and some of
the operators cannot set the side fences properly, causing paper feed
problems. Advise the operator to use the lock lever once the paper fences
are properly adjusted.

Paper Table Side-to-Side Shift Mechanism


The paper table shifting dial [C] shifts the image on the paper. When the dial is
turned, the whole paper table moves towards the front or the rear of the machine.

SM 2-41 C231/C237/C238
PAPER FEED

[A]

C231D559.WMF

Side Fence Friction Pads


The two side fence friction pads are included as accessories. These are not
normally used, but if paper multi-feed frequently occurs, the friction pads [A] can be
installed to apply additional stopping pressure to the paper. These are especially
useful when thin paper is used.
The user can install the friction pads if they are using thin paper.

C231/C237/C238 2-42 SM
PAPER DELIVERY

2.7 PAPER DELIVERY


2.7.1 OVERALL

[B] [A]

Descriptions
Detailed
Section
[C]

C231D549.WMF

The exit pawl [A] and the air knife [B] separate the paper from the drum. The paper
is transported to the delivery table by the delivery unit, which includes rubber belts
and a vacuum fan motor.
The paper exit sensor [C] (a reflective photosensor) is used to detect paper
delivery jams.

SM 2-43 C231/C237/C238
PAPER DELIVERY

2.7.2 PAPER DELIVERY UNIT DRIVE MECHANISM

[A]

[B]

C231D550.WMF

The vacuum fan inside the unit holds the paper against the transport belts [A] to
deliver the paper onto the delivery table. The transport belts are driven by an
independent dc motor (the paper delivery motor [B]).

C231/C237/C238 2-44 SM
PAPER DELIVERY

2.7.3 PAPER SEPARATION FROM DRUM

[B]

Descriptions
[B]

Detailed
Section
[A]

C231D551.WMF
[C]

The air from the air knife nozzle [A] separates the paper from the drum.
The exit pawl [B] prevents the paper from being transported upwards and being
wrapped around the drum, if the air does not separate the paper properly.
The air knife fan motor [C] starts blowing air when either the print start key is
pressed or the master cutting cycle is finished. The paper passes under the exit
pawl and is delivered onto the delivery table. The motor air knife stops after the last
sheet of paper is fed out.

SM 2-45 C231/C237/C238
PAPER DELIVERY

2.7.4 EXIT PAWL DRIVE MECHANISM [B]


[C]
During printing, the distance
between the exit pawl [A] and
the drum is very small to
prevent paper wrap jams.
However, when the master [A]
clamper [B] approaches the exit
pawl (as the drum turns), the
pawl has to be moved away
from the drum to prevent it from
being damaged by the master
clamper. This is controlled by
the front drum flange [C], which
is cam-shaped, and the cam
follower [E] on the exit pawl [E]
shaft.
[D]
When the cam follower is not
pushed away by the drum
flange, the exit pawl is
positioned close to the drum
surface, by the tension of
spring [G].
As the master clamper
approaches the exit pawl, the
high point of the drum flange
cam [C] moves into contact C231D561.WMF
with the cam follower [E] [G] [F]
pushing it down. This moves
the cam follower arm [F]
downwards. The pawl shaft
turns clockwise to move the pawl away from the drum.

When printing finishes and the


printing pressure is released, the
cam follower arm [F] is engaged by
the printing pressure release arm
[D] and held in the lower position.
Therefore, after printing finishes,
the cam follower is out of contact
with the cam, and the exit pawl
moves away from the drum to its
normal position.
[D]
C231D562.WMF
[F]

C231/C237/C238 2-46 SM
ERROR DETECTION

2.8 ERROR DETECTION


2.8.1 ORIGINAL JAM DETECTION
The jam indicator lights if any one of the following conditions occur.

Jam Condition Description

Descriptions
The scan line sensor does not switch on within
Non-feed

Detailed
Section
5 seconds after the ADF motor starts.
The scan line sensor does not turn off after turning on even when the
Misfeed 1
trial print is made (when the printing pressure sensor is actuated).
When the final page of the document has been fed out of the scanner,
or when a jammed document has been removed, the ADF motor
Misfeed 2
reverses. The message is displayed if the document sensor stays on at
this time.

2.8.2 MASTER EJECT JAM DETECTION

[A]

[B] C231D553.WMF

The master eject jams are detected by the master eject sensor [A]. The jam
indicator will light if any of the following conditions occurs:
1) If the master eject sensor is actuated when the main switch is turned on.
2) If the master eject sensor is not actuated within 0.3 seconds after the drum
started turning to feed the master into the master eject box.
3) If the master eject sensor is not actuated when the drum makes a half turn
and passes the 2nd feed timing sensor [B]. This happens when the leading
edge of the picked up master is pulled back to the drum and the master
remains on the drum. (The jam indicator lights after the drum returns to the
home position.)
4) If the master eject sensor is actuated when the pressure plate is returned to
the home position. This happens when the trailing edge of the master sticks
on the pressure plate and is pulled back to the master eject rollers.

SM 2-47 C231/C237/C238
ERROR DETECTION

2.8.3 MASTER FEED JAM DETECTION

[B]

[D]

[A]

C231D563.WMF

There is no jam sensor in the master feed path. Master feed jams are detected by
the drum master sensor [A], which detects the presence of the master on the drum.
When the drum returns to the home position (i.e. the master eject position) after
master making, if the drum master sensor [A] does not detect a master on the
drum, the jam indicator on the operation panel will light. (The master eject position
sensor [B] is used to identify when the drum is at the home position.)

C231/C237/C238 2-48 SM
ERROR DETECTION

2.8.4 PAPER FEED JAM DETECTION

[B]

Descriptions
Detailed
Section
[A]
[C]

[D]

[E]

C231D560.WMF

Paper jams are detected by the registration sensor [D] and the exit sensor [E]. Jam
detection timing is determined by the drum position sensors and the main motor
encoder (not shown). The 2nd feed timing sensor [A] and the paper exit timing
sensor [B] are used as the drum position sensors.
The timing chart on the next page shows the jam detection timing.

SM 2-49 C231/C237/C238
ERROR DETECTION

N
Feed Start
Timing Sensor

2nd Feed
Timing Sensor
t
Paper Exit
Timing Sensor

Registration
Sensor

a) ON Check c) Feed or Wrapping Jam


Exit Sensor

b) OFF Check
c) ON Check

C231D570.WMF

a) When the CPU counts a certain number of main motor encoder pulses
(N) after the feed start timing sensor is actuated, if the registration sensor
does not detect the paper, the jam indicator lights.

b) When the paper exit timing sensor is actuated, if the exit sensor remains
activated, the jam indicator lights.

c) When a certain time (t) (this time depends on the drum speed) has
passed after the paper exit timing sensor is actuated, if the exit sensor is
not activated, the machine detects a paper jam. If this jam condition is
detected, the CPU will stop the next paper from being fed. When the 2nd
feed timing sensor is actuated:

1. If the registration sensor is activated, a registration failure is


detected.
2. If the registration sensor is not activated, a paper wrap jam is
detected.

C231/C237/C238 2-50 SM
INSTALLATION
INSTALLATION REQUIREMENTS

3. INSTALLATION
3.1 INSTALLATION REQUIREMENTS
Carefully select the installation location because environmental conditions greatly
affect machine performance.

3.1.1 OPTIMUM ENVIRONMENTAL CONDITION

1. Temperature 10 to 30°C (50 to 86°F)


2. Humidity 20 to 90 % RH 20 to70 % RH (ADF)

Installation
3. Install the machine on a strong and level base. The machine must be level
within 5 mm (0.2”) both front to rear and left to right.

3.1.2 ENVIRONMENTS TO AVOID

1. Locations exposed to direct sunlight or strong light (more than 1,500 lux).
2. Dusty areas.
3. Areas containing corrosive gases.
4. Locations directly exposed to cool air from an air conditioner or reflected heat
from a space heater. (Sudden temperature changes from low to high or vice
versa may cause condensation within the machine.)

3.1.3 POWER CONNECTION

1. Securely connect the power cord to a power source.


2. Make sure that the wall outlet is near the machine and easily accessible.
3. Make sure the plug is firmly inserted in the outlet.
4. Voltage must not fluctuate more than 10%.
5. Avoid multi-wiring.
6. Do not pinch the power cord.

SM 3-1 C231/C237/C238
INSTALLATION REQUIREMENTS

3.1.4 ACCESS TO MACHINE:

Place the machine near a power source, providing clearance as shown below.

More than 20 cm (7.9")

Paper
Paper
Delivery
Feed 59 cm
Table (23.3")
Table

More than
60 cm
(23.7”)

More than More than


60 cm 119 cm (46.9") 60 cm

(23.7”) (23.7”)
C231I510.WMF

C231/C237/C238 3-2 SM
INSTALLATION PROCEDURE

3.2 INSTALLATION PROCEDURE


3.2.1 MAIN BODY
Accessory Check

Installation
C231I522.WMF

Make sure that you have all the accessories listed below:
Master Spool........................................................................... 2
Paper Feed Side Pad.............................................................. 2
Operating Instructions (except the Ricoh European version).. 1
NECR (Ricoh version only) ..................................................... 1
Stabilizer brackets (3 brackets)............................................... 1 set
Model Name Plates (OEM version only) ................................. 1 set

SM 3-3 C231/C237/C238
INSTALLATION PROCEDURE

Installation Procedure

[D]

[F]

[A]

[E]

[B]
C231I538.WMF

1. Unpack the box. When installing the optional table, mount the machine, as
shown (There are 2 screws packed with the table).

CAUTION
1) Unplug the power cord before starting the following procedure.
2) Only handle the carrying handles on the bottom corners of the machine.
3) Secure the machine on the table with the 2 screws [A] provided. This
procedure prevents the machine from falling from the table when the scanner
unit is open.
4) Lock the casters of the table as shown [B], to prevent the machine from
moving (e.g. when the drum is set).
5) Set the stabilizer brackets [D], and [F] under the optional table and connect 2
stabilizer brackets [D] and [F] by the stabilizer bracket [E].

C231/C237/C238 3-4 SM
INSTALLATION PROCEDURE

Installation
C231I523.WMF

C231I531.WMF C231I532.WMF

2. Remove the tape and string securing the covers and units as shown above.
3. Open the paper delivery table.

SM 3-5 C231/C237/C238
INSTALLATION PROCEDURE

[A]

[B]

C231I526.WMF

4. Open the scanner unit, then the upper cover [A], and take out the accessory
bag [B].

[C]

[C]

C231I527.WMF

5. Insert both spools [C] into the new master roll.


6. Set the master roll as shown.

C231/C237/C238 3-6 SM
INSTALLATION PROCEDURE

[A]

Installation
C231I528.WMF

7. Open the platen roller unit by pushing the button [A].

[B]

C231I529.WMF

8. Insert the leading edge of the master roll under the platen roller. The arrows [B]
indicate the correct position of the master leading edge.
9. Close the platen roller unit.
10. Close the upper cover and scanner unit.

SM 3-7 C231/C237/C238
INSTALLATION PROCEDURE

11. Push the ink cartridge release button


[A] to slide out the ink cartridge holder.
12. Install the new ink cartridge.

[A]

C231I530.WMF

13. Release the side fence lock


lever [B], then install the paper.
14. Adjust the side fence positions
so that they touch the paper [B]
firmly. Engage the side fence
lock lever [B].
15. Firmly insert the plug in the
wall outlet.

CAUTION: Make sure that the


wall outlet is near
the machine and
C231I524.WMF
easily accessible.
16. Turn on the main switch.
17. Press the “Economy Mode”
key while holding down the “0” key, to supply ink in the drum.
18. Make test copies.

C231/C237/C238 3-8 SM
INSTALLATION PROCEDURE

3.2.2 AUTO DOCUMENT FEEDER (OPTION)


Accessory Check
Make sure that you have all the accessories listed below:

ADF Unit .................................................................................................... 1


Upper Front Cover ..................................................................................... 1
Upper Rear Cover...................................................................................... 1
Lower Front Cover ..................................................................................... 1
Lower Rear Cover...................................................................................... 1

Installation
Connector Cover........................................................................................ 1
ADF Roller Assembly................................................................................. 1
Original Table............................................................................................. 1
Platen Cover Stopper................................................................................. 1
M3 x 8 Screws (to install the lower front/rear covers) ................................ 4
M3 x 6 Sunken Screws (to install the upper front/rear covers)................... 2

SM 3-9 C231/C237/C238
INSTALLATION PROCEDURE

Installation Procedure

[B]
[C]
[A]

C231I511.WMF
[D]

[E]

C231i550.wmf
[E]

1. Remove the cover [A] (2 screws).


2. Remove the small cover [B] (1 screw). Retain the screw [C] for step 9.
3. Mount the ADF unit [D].

NOTE: When you mount the ADF unit [D] onto the scanner unit, make sure to
insert the tab [E] as shown above.

C231/C237/C238 3-10 SM
INSTALLATION PROCEDURE

[F]

[G]

Installation
C231I552.WMF
[J]

[H]

[I]
C231I553.WMF

4. Secure the non-operation side of the ADF unit with the ADF lower rear cover
[F] (1 screw).

NOTE: 1) When you install the ADF lower rear cover [F], at first you must
open the ADF unit (flip it up) by pressing the release lever [G] as
shown above.
2) There is a switch [H] to detect whether the ADF unit is closed.
Make sure that the switch is properly activated when the ADF unit
is closed after installing the ADF lower rear cover [F]. Use care
installing the ADF lower rear cover because the rib [I] in the cover
may interfere with the movement of the switch.
3) The connector [J] is not used and remains open.

SM 3-11 C231/C237/C238
INSTALLATION PROCEDURE

[K] C231I512.WMF

[M]

[L]
[C]

[N]
C231I513.WMF

5. Secure the operation side of the ADF unit with the ADF lower front cover [K] (2
screws). Secure the grounding wire as shown.
6. At the non-operation side of the ADF unit, secure the harness with the two
clamps [L].
7. Secure the grounding wire [M] (1 screw).
8. Pass the two harnesses through the cutout in the ADF lower rear cover, and
then connect the harnesses to the main body.
9. Attach the connector cover [N] with the screw [C] removed in step 2.

C231/C237/C238 3-12 SM
INSTALLATION PROCEDURE

[O]

[P]

[Q]

Installation
[R] [S]
C231I514.WMF

C231I515.WMF

10. Attach the ADF upper rear cover [O] (1 sunken screw and 1 hook).
11. Attach the ADF upper front cover [P] (1 sunken screw and 2 hooks).
12. Install the ADF roller assembly [Q].
13. Attach the original table [R], then the platen cover stopper [S].

NOTE: To enable the use of the ADF, access the SP mode and set SP No. 2 to
"1". Refer to section 4.4.2.

SM 3-13 C231/C237/C238
INSTALLATION PROCEDURE

3.2.3 TAPE MARKER (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against the following
list:
1. Knob Screw (For models #C210, C217, C218,
C219, C222, C223, C225, C228 and C231 only) ................ 2
2. Screw M4 x 25 (For models # C211, C212,
C213, C214, C216, C224, and C226 only).......................... 2
3. Hexagon Nut M4 (For models # C211, C212,
C213, C214, C216, C224, and C226 only).......................... 2
4. Auxiliary Bracket (For model # C226 only).......................... 1
5. Screw M4 x 8 (For model # C226 only)............................... 2
6. Lock Washer (For model # C226 only)................................ 1
7. Lock Washer ....................................................................... 1
8. Tape ................................................................................... 1

C231/C237/C238 3-14 SM
INSTALLATION PROCEDURE

Installation Procedure
- For C231 -

[A]

Installation
C231I536.WMF

[B]

[C] C231I533.WMF

1. Turn off the main switch and unplug the power cord.
2. Remove the paper delivery table (2 screws).
3. Remove the paper delivery plate (4 screws).
4. Cut the cap [A] off the rear cover with pliers.
5. Remove the small cap in the rear cover of the main body. Then, connect the
tape marker harness to the main body, and install the connector cover using
one of the rear cover securing screws.
6. Install the tape marker on the main body with two knob screws [B]
(accessories) in the two outside holes of the tape marker bracket. Install the
lock washer [C] (accessory) with the lower of the two knob screws.
7. Reinstall the paper delivery plate and paper delivery table.

SM 3-15 C231/C237/C238
INSTALLATION PROCEDURE

[A]

8. Remove the small cap in the rear


cover of the main body [A]. Then,
connect the tape marker harness
[B] to the main body, and install the
connector cover [C] using one of
the rear cover securing screws.
[C]
[B]
9. Open the tape marker cover [D]. C231I518.PCX
[D]
Then, insert the leading edge of
the tape into the tape entrance until [E]
it stops as shown in the illustration
[E].

NOTE: Be sure that the tape is


installed in the proper
direction. If it is not, the
tape marker will not work
correctly. C231I519.PCX

10. Turn on the main switch of the main


body, access the SP mode and set
SP No.5 to ”1” to activate the tape
marker. (Refer to the section 4.4.2.)
11. Turn on the tape marker switch [F].
[F]

C231I520.PCX

12. Press the tape cut button [G] to cut


off the leading edge of the tape. [G]
13. Check the tape marker operation
using the Memory/Class modes of
the main body.

C231I521.PCX

C231/C237/C238 3-16 SM
INSTALLATION PROCEDURE

3.2.4 COLOR DRUM (OPTION)

Installation
C231I534.WMF

[A]
C231I537.WMF

There are three types of color drum units:


• B4 Size: For the C231 B4 model
• Legal Size: For the C231 Legal model
• A4 Size: For the C231 A4 model

1. Remove the protective sheet [A] from the drum unit.


2. Remove the tape securing the ink holder.
3. Attach a color indicator decal to the drum case. The decal must be the same
color as the ink in use.
4. Remove the drum unit.
a) Leave the master wrapped around the removed drum to protect the drum
from dust and drying.
b) Keep the removed drum unit in the drum case.
5. Install the color drum unit.
The color drum indicator on the operation panel stays lit when a color drum is
mounted in the machine.
6. Install the colored ink.
a) Remove the ink cartridge cap.
b) Insert the ink cartridge into the ink holder.
7. Cycle ink into the drum by pressing the “Economy Mode “ key while holding
down the “0” key. The drum will turn 40 rotations to supply ink to the drum.
Repeat step 7 if nesessary.

SM 3-17 C231/C237/C238
INSTALLATION PROCEDURE

3.2.5 INTERFACE BOARD (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against the following
list:
1. Interface Board ................................................................... 1
2. Interface Harness................................................................ 1
3. Screw M3 x 6 ...................................................................... 2
4. Lock Screws........................................................................ 2
5. Washer................................................................................ 2

Installation Procedure

[A]

[C]

[B]

[D]

C532I533.PCX

1. Turn off the main switch and unplug the power cord.
2. Remove the upper rear cover.
3. Remove the MPU cover.
4. Connect CN102 of the interface board [A] to CN110 [B] of the MPU board and
secure it using two screws.
5. Connect the harness [C] to CN101 of the interface board, and secure it to the
connector bracket [D] using two lock screws and washers.
6. Remove the communications port cover plate from the upper rear cover.
7. Reinstall the MPU cover.
8. Reinstall the upper rear cover.

C231/C237/C238 3-18 SM
SERVICE TABLES
MASTER FEED SECTION

4. SERVICE TABLES
4.1 SERVICE REMARKS
4.1.1 MASTER FEED SECTION
1. Thermal Head Installation
When installing the thermal head, there are important remarks. See “6.5.2 Thermal
Head Removal.” Also, see "Remarks for Handling the Thermal Head" in "2.2.7
Thermal Head.".

2. Thermal Head Voltage Adjustment


When replacing the thermal head, be sure to adjust the voltage supplied to the
thermal head (See “6.5.3 Thermal Head Voltage Adjustment”).

4.1.2 PAPER FEED SECTION


1. Friction Pad

Service
Tables
When removing and reinstalling the friction pad base, be sure to install it in the
correct orientation and position. (See "6.7.1 Paper Feed Roller, Pick-up Roller, and
Friction Pad")

2. Paper Feed Roller and Pick-up Roller


Be careful to install the rollers the correct way around. Do not touch the surface of
the roller with bare hands.

3. Paper Guide Plate Position for Registration Roller


Be sure to adjust the paper guide plate position once it is removed. (See "6.7.4
Registration Roller Clearance Adjustment.")

SM 4-1 C231/C237/C238
DRUM AND DRUM DRIVE SECTION

4.1.3 DRUM AND DRUM DRIVE SECTION


1. Main Motor
When the motor pulley has been removed from the motor and then reinstalled, be
careful of the position of the pulley on the motor shaft. (See "6.9.8 Main Motor
Pulley Position Adjustment")

2. Doctor Roller
Normally the doctor roller gap is not adjusted or changed. It tends to be difficult to
adjust in the field. If the gap becomes narrower, an uneven image may appear on
the prints. If it becomes wider, too much ink will be applied to the drum screens,
resulting in ink leakage from the drum.

3. Drum Master Clamper


1) When installing the drum master clamper, be sure to position the two springs in
the drum master clamper correctly.
2) Do not allow the inside of the clamping plate to become dirty with ink.
3) Do not use alcohol or other solvents to clean the inside of the clamping plate.
Use a cloth dampened with water.

4. Ink Roller Unit


Do not disassemble the ink roller unit. Each part between the front and rear side
plates of this unit has been precisely adjusted on the production line to keep the
doctor and ink rollers parallel against the drum shaft.

5. Ink Pump
When the ink pump has been removed and reinstalled, be sure to adjust the
plunger position. (See "6.9.6 Ink Pump Removal and Plunger Position Adjustment")
When removing the ink pump, do not lose the small metal valve. When reinstalling
the pump, first set the valve on the joint side as shown, then install the ink pump on
the two joints. (See "6.9.6 Ink Pump Removal and Plunger Position Adjustment")

C231/C237/C238 4-2 SM
PAPER DELIVERY SECTION

4.1.4 PAPER DELIVERY SECTION


1. Exit Pawl
The exit pawl clearance adjustment must be done prior to the drive timing
adjustment. Once this has been done then the drive timing adjustment must be
performed (See “6.10.4 Exit Pawl Clearance Adjustment” and “6.10.5 Exit Pawl
Drive Timing Adjustment”).

4.1.5 ELECTRICAL COMPONENTS


1. Main Processing Unit (MPU) 1
After replacing the MPU, be sure to perform the following:
1) Vertical magnification adjustment (SP30, 36)
2) Side-to-side registration (SP31, 37)
3) Leading edge margin adjustment (SP33)
4) Leading edge registration adjustment (SP26, 38)

Service
Tables
5) Correct drum type select (SP15)
If you use the backup RAM on the old MPU for new one, all data, including data in
the SP mode, will be restored. You do not have to perform the above procedures.
See "6.3 MPU Replacement."

2. Main Processing Unit (MPU) 2


After replacing the MPU, also perform the following:
1) Ink detection adjustment
2) Master end sensor adjustment
See "6.3 MPU Replacement."

3. Power Supply Unit


When replacing the power supply unit, be sure to adjust the voltage supplied to the
thermal head (See “6.5.3 Thermal Head Voltage Adjustment”).

4. Sensor Adjustments
Adjustment is needed for the master end sensor. For details, see 6.5.4 Master End
Sensor Adjustment.

SM 4-3 C231/C237/C238
TEST POINTS

4.2 DIP SW, LED, VR, TP, AND FUSE TABLES


4.2.1 TEST POINTS
MPU
No Usage
TP101 CIS Sample Clock
TP102 Video Signal
TP103 GND-a
TP104 Scan Line Synchronizing Signal
TP105 Ink Detection Pulse (Standard Pulse)
TP106 Ink Detection Pulse
TP107 Not used
TP108 Master End Sensor Output Voltage
TP109 GND-a
TP110 -12V

4.2.2 POTENTIOMETERS
MPU
No Usage
VR101 Ink Detection Adjustment
VR103 Master End Sensor Adjustment

Power Supply Unit


No Usage
VR2 Thermal Head Voltage Adjustment

4.2.3 LED'S
MPU
LED # OFF ON
101 Low Ink Condition Sufficient Ink Condition

C231/C237/C238 4-4 SM
FUSES

4.2.4 FUSES
MPU
Rated
FUSE # Voltage Related Devices
Current
101 1A 24VDC Paper Transport Motor
102 1A 24VDC Ink Pump Motor, Master Eject Motor

PSU
Rated
FUSE # Voltage Related Devices
Current
501 10 A 120/230VAC AC Line
502 5A 24VDC Paper Transport Motor, Paper Feed Clutch,
Air Knife Fan Motor, Front/Rear Pressure
Release Solenoid, Vacuum Fan Motor
503 5A 24VDC Ink Pump Motor, Master Eject Motor,
Optional Key Counter, Master Counter,
Paper Counter, Contact Image Sensor
504 6.3 A 24VDC Main Motor Control Board

Service
Tables
505 5A 24VDC Optional Tape Dispenser

SM 4-5 C231/C237/C238
FUSES

4.3 SERVICE CALL CODES


No. Description/Definition Points to Check
E-00 Clamper Motor Failure * Mechanical interference with
The MPU cannot detect the master the clamper drive
clamper position sensor signal (open or * Master clamper sensors
closed) within 1.2 seconds after the * Clamper motor
clamper motor turns on. * Clamper drive mechanism
E-01 Cutter Failure * Master cut error occurred
• The cutter HP sensor does not turn on * Cutter switch
within 3 seconds after the cutter motor * Cutter motor
turns on. * Cutter drive mechanism
• If the master is not cut at the end of the
master making. The drum master
detection sensor is used to check if the
black cover at the trailing part of the
drum cloth screen is covered by the
master just before the drum returns the
home position. In this case, the SC is
cleared once the power is off.
E-02 Paper Table Drive Failure * Paper table drive motor
The paper height sensor or the table lower * Paper height sensor or table
limit sensor does not turn on within 7 lower limit sensor
seconds after the table drive motor turns * Mechanical interference with
on. the paper table drive
E-04 Thermal Head Overheat * Thermal head
Temperature of the thermal head is * Thermistor of the thermal
greater than 54°C when the Start key is head (short circuit)
pressed. * Wait for the thermal head to
cool down
E-06 Main Motor Lock * Main motor
The CPU cannot detect the feed start * Power to the main motor
timing sensor signal within 2 seconds after * Feed start timing sensor
the main motor turns on, or the sensor * Mechanical interference with
remains on for more than 0.5 seconds. the drum drive
E-09 Thermal Head Thermistor Open * Thermal head thermistor
The thermistor output voltage (CN109-A1) * Thermal head connector
is over 4.9 volts.
E-10 Thermal Head Drive Failure * Thermal head
The CPU detects an abnormal condition in * MPU
the thermal head drive circuit. * Thermal head connector
and harness
E-12 Pressure Plate Motor Failure * Mechanical interference with
The pressure plate home position sensor the pressure plate drive
signal is not detected within 4 seconds * Pressure plate motor
after the pressure plate motor turns on. * Pressure plate HP sensor

C231/C237/C238 4-6 SM
FUSES

No. Description/Definition Points to Check


E-13 Scanner Malfunction * Mechanical interference with
• The scanner HP sensor does not turn the scanner
on after the scanner motor moves for * Defective scanner HP sensor
more than 7 seconds back to the home
position after scanning.
• The scanner cannot leave the home
position within 4 seconds of power on.
• When the scanner cannot return to the
home position within 2 seconds of
leaving.
E-14 IPU error * MPU
Signal transmission error (from the IPU)
occurred in the MPU.

Service
Tables

SM 4-7 C231/C237/C238
ACCESS PROCEDURE

4.4 SERVICE PROGRAM MODE


The service program (SP) mode is used to check electrical data, change modes, or
change adjustment values.

4.4.1 ACCESS PROCEDURE


Service Program Mode Access Procedure (For Engineers)
All service program modes can be accessed with the following procedures.

1. Press the following keys on the operation panel in the following order:

- Method 1 -
Clear Modes ⇒ 1 ⇒ 0 ⇒ 7 ⇒ Clear/Stop
*: Hold down the Clear/Stop key for more than 3 seconds.

- Method 2 -
Clear Modes ⇒ Clear/Stop ⇒ Economy ⇒ Enter (#)
*: For the China machine, use the Combine 2 Original key, instead of the
Economy key.

- Method 3 -
Turn on the main switch while holding the Start, Clear/Stop, and Enter (#)
keys simultaneously.

NOTE: Method 3 is a special way to enter SP mode that differs from the other
two methods. For example, when a service call indicator (E-xx) is
displayed at power on, SP mode can only be accessed by Method 3.

After you enter SP mode with Method 3, you can leave it by turning the
main switch off then on again.

2. The following is displayed on the LCD when the SP mode is accessed.

SP-MODE
PROGRAM No. 0

C231/C237/C238 4-8 SM
ACCESS PROCEDURE

3. Using the number keys, enter the desired SP mode number (listed in the
service program table), then press the Enter (#) key.

NOTE: The SP mode number can be shifted up or down by pressing the


Select Size And Direction ("∧" or "∨") keys.
4. Follow the "Change Adjustment Values or Modes" procedure on page 4-10.

NOTE: To cancel SP mode, press the Clear Modes key. To shift to another
SP mode number, press the Enter (#) key again to return to the display
in step 2. Enter the desired SP mode number.

After you enter SP mode with Method 3, you can leave it by turning the
main switch off then on again.

Service Program Mode Access Procedure (For Users)


This procedure allows users to access only the service program modes that are

Service
Tables
marked with an asterisk in the service program table.

1. Press the following keys on the operation panel in the following order:

- Method 1 -
Clear Modes ⇒ Clear/Stop
*: Hold down the Clear/Stop key for more than 3 seconds.

- Method 2 -
Clear Modes ⇒ Clear/Stop ⇒ Enter (#)

2. The following is displayed on the LCD.

SP-MODE
PROGRAM No. 0

3. Using the number keys, enter the desired SP mode number (listed in the
service program table), then press the Enter (#) key.
4. Do the following procedure (‘Change Adjustment Values or Modes’). To cancel
the SP mode, press the Clear Modes key.

SM 4-9 C231/C237/C238
ACCESS PROCEDURE

Change Adjustment Values or Modes


1. After entering the desired SP mode number and pressing the Enter (#)key, the
current value or mode will be displayed on the LCD (at the end of the second
line).
2. Enter the desired value or mode using the number keys (listed in the service
program table).

NOTE: Use the Memory/ Class key to toggle between + and -.


3. Press the Enter (#) key to store the desired value or mode.
4. To cancel the SP mode, press the Clear Modes key.

C231/C237/C238 4-10 SM
SERVICE PROGRAM TABLE

4.4.2 SERVICE PROGRAM TABLE


*: Accessible by a customer
Factory
No. Display Function Settings Comments
Setting
1 This SP number was used to enable the On-line key for some other models. On
this model, the On-line key is enabled automatically when the optional PC
controller is connected, SP number 1 is not used.
2 ADF Unit Enables ADF operation. 0: No 0
1: Yes
3 Key Counter Enables key counter 0: No 0
operation. 1: Yes
4 Key Card Used only in Japan. 0: No 0
1: Yes
*5 Tape Marker Disables tape marker 0: No (Use 0
Off operation. the tape
marker)
1: Yes
*10. Min. Print Limits the minimum print 0 to 9999 0
quantity that can be
entered.

Service
Tables
*11 Max. Print Limits the maximum print 0 to 9999 9999
quantity that can be
entered.
*12 Set Display Selects the language used 0 to 8 1
Mode on the display.
0: Japanese
1: English
2: German
3: French
4: Italian
5: Spanish
6: Chinese
7: Dutch
8: Brazilian
*13 Set Size Selects the metric size (mm) 0: mm -
Mode or inch size on the display. 1: Inch
14 Set Selects the expression type 0:JPN/CHN - Never change
Operation on display that matches the 1:OTHER the setting.
Panel machine.
15 Set Drum Selects the drum size that 0:B4 - Never change
Size matches the machine. 1:A4 the setting.
NOTE: This function is for 2:LG
production line use only.
16 LCD Changes the LCD contrast. 17 to 24 21
Contrast
Adjust

SM 4-11 C231/C237/C238
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
17 Set Combine Enables the Combine 2 0: No 0 • Except for the
Key Original mode. The blank 1: Yes China version
key at the upper left corner model.
under the top left cover on • SP14 must
the operation panel is used be set at 0.
as the mode key.
*20 Buzzer On Turns the beeper on. 0: No 0
1: Yes
*21 Prints/Master Adjusts the cost ratio of 0 to 50 0 The set number
Cost masters to prints for (0 to 50) is
accounting purposes. automatically
(When SP4 is set at 1, added to the
This function cannot be key counter
used.) each time a
master is used.
22 Home The drum home position 0 to 9 5 Never change
Position (the master eject position) the setting.
Adjust changes.
23 Plot Position
The drum stop position for 0 to 9 5 Never change
Adjust the master making changes. the setting.
*25 Clear 2 In 1Selects whether to reset the 0: No 0
Combine 2 Original mode 1: Yes
automatically after master
making.
26 Feed Timing Adjusts the registration 0 to 7 3
Adjust motor on timing for better
paper registration.
27 ADF Current Lowers the current to the 0: No 0 If the ADF
Down ADF motor. 1: Yes motor vibrates
due to a part
variation
causing noise,
reduce the
motor current
with this mode.
28 Paste Adjusts the Paste Shadow 0: Standard 0
Shadow Erase level that can be set 1: Light
Erase with the key on the 2: Lighter
operation panel. The
shadows of pasted-up
edges on originals lighten.
*29 Pht Determines whether the 0: Correc- 0
Background original background tion is
Correct correction is done in Photo not done.
mode. 1: Correc-
tion is
done.

C231/C237/C238 4-12 SM
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
30 Sub Scan Adjusts the sub-scan -1.9 to • For the platen
Mag. Adjust magnification. +1.9% mode
• 0.1% steps
• Use the
Memory/
Class key for
"+" or "-"
31 SCN Center Adjusts the center position -1.9 to +1.9 0 • For the platen
Adjust of copies in the platen mm mode
mode. • 0.1 mm steps
• Use the
Memory/
Class key for
"+" or "-"
• See Remark
1
32 SCN Line Adjusts the position of the -1.9 to • This is for the
Adjust scanner (CIS) in the ADF +1.9% production
mode. If images cannot be use only.
scanned in the ADF mode, • 0.1% steps

Service
Tables
adjust the position. • Use the
Memory/
If the value is changed, also Class key
perform SP38. for "+" or "-"
33 Lead Edge Adjusts the lead edge 4 to 10 mm 5
Adjust margin.
34 Head Energy Adjusts the thermal head 0 to -99%
Adjust energy for the normal mode.
(Normal)
35 Economy Adjusts the thermal head 0 to -99% (-10)
Head Energy energy for the Economy
Adjust mode.
36 ADF Mag. Adjusts the ADF sub-scan -1.9 to (0) • For the ADF
Adjust magnification. +1.9% mode
• 0.1% steps
• Use the
Memory/
Class key for
"+" or "-"
37 ADF Center Adjusts the center position -1.9 to +1.9 0 • For the ADF
Adjust of copies in the ADF mode. mm mode
• 0.1 mm steps
• Use the
Memory/
Class key for
"+" or "-"
• See Remark
1

SM 4-13 C231/C237/C238
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
38 ADF Scan Adjusts the ADF scanning -4.9 to (0) • 0.1 mm
Line Adjust start position. 4.9 mm steps.
• Use the
Memory/
Class key for
"+" or "-".
• See Remark
2
39 Trail Edge Adjusts the blank margin at 0 to 0 1 mm steps.
Adjust the trailing edge of prints. 3 mm
*40 Original Specifies the image mode at 0: Letter 0
power-up. 1: Lt/Photo
2: Photo
*41 Image Specifies the image density 0: Light 1
Density at power-up. 1: Standard
2: Dark
3: Darker
*42 Print Speed Specifies the printing speed 1: 80 rpm 2
at power-up. 2: 100 rpm
3: 120 rpm
*43 Auto Cycle Specifies whether Auto 0: No 1
Mode Cycle mode is selected at 1: Yes
power-up.
*45 Std. Image Specifies the image position 40: +10mm 20
Position at power-up. 
20: 0 mm

0: -10 mm
52 Compress Compressing the ejected 0: No 0 See Remark 3
With Start masters is done every time 1: Yes
Key the Start key is pressed for
the master making.
60 Clear All Returns all SP modes to the 0: No 0 The memory is
Memory default settings. 1: Yes cleared after
pressing the
Enter (#) key.
61 Clear Returns all SP modes to the 0: No 0 The memory is
Memory/ default settings except for 1: Yes cleared after
Except Adj. Adjustments. pressing the
Enter (#) key.
70 Original Displays the total number of 0
Feed Jam original jams.
(A)
71 Paper Feed Displays the total number of 0
Jam (B) paper feed jams.
72 Paper Wrap Displays the total number of 0
Jam (E/BE) times that paper has
accidentally wrapped
around the drum.

C231/C237/C238 4-14 SM
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
73 Paper Displays the total number of 0
Delivery Jam paper delivery jams.
(G)
74 Master Feed Displays the total number of 0
Jam (C) master feed jams.
75 Master Displays the total number of 0
Delivery Jam master delivery jams.
(F)
76 Clear Jam Clears all jam counters. 0: No 0 The memory is
Counters 1: Yes cleared after
pressing the
Enter (#) key.
*81 Quality Start Specifies how many prints 0 to 3 0 This mode is to
No. are made with the lowest sheets ensure that the
drum rotation speed (30 first print has
rpm) to stabilize image sufficient ink
density for the beginning density even if
prints after a new master is the machine
made. was not used
for a long.

Service
Tables
*82 Skip Feed Specifies how many prints 1 to 9 2 "1" means no
No. are skipped between prints skip.
in the skip feed mode.
*84 Auto Multi Specifies the initial mode for 0: No 0
Copy the Combine 2 Originals 1: Yes
mode. (Two
identical
images
are made if
the Master
Making key
is pressed
once.)
85 Initial Specifies whether full 0: No 0 See Remark 3
Compression master box detection is 1: Yes
made at power-up.
Compressing the ejected
masters is done.
*87 Memory Specifies the printing 0: Memory 0 See Remark 4
Print operation when in Memory 1: Stack
mode.
*88 Auto Specifies whether the 0: No 0 See Remark 5
Memory/ Memory/Class mode is 1: Yes
Class used.
90 Thermal Select "1" to carry out the 0: Off 0 See the Test
Head Test thermal head test. 1: On Pattern Image
Mode, section
4.5

SM 4-15 C231/C237/C238
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
95 Scanner Carries out a scanner free Start with 0
Free Run run test. the Print
Start key.
Stop with
the Stop
key.
96 ADF Original Carries out an ADF original Start with
Feed feed test. the Print
Start key.
Stop with
the Stop
key.
98 Economy Displays the total number of 0
Count masters made in Economy
mode.
103 Margin Displays the total number of 0
Erase Count masters made with the
Margin Erase key.
104 On line Displays the total number of 0
Count masters made in On Line
mode.
105 Overlay Displays the total number of 0
Count masters made in Overlay
mode.
106 Enlarge Displays the total number of 0
Count masters made in Fixed
Enlargement mode.
107 Reduction Displays the total number of 0
Count masters made in Fixed
Reduction mode.
111 Total Count Displays the total number of 0 M: Master count
masters and prints. P: Print count
*113 Resetable Used by the customer to 0 M: Master count
Count display the total number of P: Print count
masters and prints.
*114 CLR Reset- Clears the resetable total 0: No 0
able Count master/print counters. 1: Yes
115 ADF Mode Displays the total number of 0
Count sheets fed in the ADF
mode.
116 Scanner Displays the total number of 0
Mode Count originals set in platen mode.
117 Color Drum Displays the total number of 0
Count prints made using the color
drum.
119 CLR All Total Clears the following 0: No
Count counters: 1: Yes
SP Nos. 111, 115, 116, and
117.

C231/C237/C238 4-16 SM
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
*120 User Code Selects user code mode. 0: No See the user
-1 Mode 1: Yes code mode
section.
-2 Auto Reset Selects the auto reset time. 0: Unlimited 0 Displays only
Time 1: 1 min. when "Yes" is
2: 2 min. selected in
3: 3 min. SP120-1.
4: 4 min.
5: 5 min.
*121 UC Count Displays the total number of 0 Press the # key
masters and prints made to shift to
with each user code. another user
code.
*122 Clear UC Clears the selected user 0: No 0 Same as
Count code counter. 1: Yes above.
*123 Total UC Displays the total number of 0
Count masters and prints for up to
20 user codes.
*124 Clear Total Clears the total user code 0: No 0
UC Count counter. 1: Yes

Service
Tables
130 Input Check Displays the inputs from See the input
Mode sensors and switches. check table.
131 Output Turns on the electrical See the output
Check Mode components. check table.
132 All Indicators Turns on all the indicators Press the # key
ON on the operation panel. to light all the
indicators.
135 SN: Master Displays the master end Unit: Volts
End sensor voltage.
140 Ink Detection Specifies whether ink 0: No 1
detection is done. 1: Yes
141 Paper Specifies whether paper 0: No 1
Detection end detection is done. 1: Yes
142 Master End Specifies whether master 0: No 1
Detection end detection is done. 1: Yes
146 ADF Cover This mode disables the ADF 0: No 1 This function is
Detection cover switch. 1: Yes valid only when
SP2 is set at
"1".
147 ADF Set This mode disables the 0: No 1 If "0" is
Detection platen cover sensor 1: Yes selected, "Set
detection. the original" is
displayed each
time at master
making.
150 Control ROM Displays the ROM part P/No. YYYY/MM/DD
No. number and the ROM
manufacturing date.

SM 4-17 C231/C237/C238
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
151 Machine No. Displays the machine serial 0 Input the serial
number and the installation number and the
date. installation
date.
152 Service Tel. Input the service 0 • Use the
No. representative's telephone number keys
number, which is displayed to input the
with the service call code. telephone
number at
installation.
• Press the
Memory/
Class key if
you wish to
add a hyphen
between the
digits.
153 Last Service Displays the last service 0
Code call.
*160 Side Ers. Adjusts the default side 2 to 20 mm 5 mm
edge margin width in the or or
Margin Erase mode. 0.1 to 0.8 0.2”
inch
*161 Center Ers. Adjusts the default center 4 to 60 mm 10 mm
margin width in the Margin or or
Erase mode. 0.2 to 2.3 0.4”
inch
*162 Horizontal Adjusts the default 2 to 20 mm 5 mm
Ers. horizontal edge (top and or or
bottom) margin in the 0.1 to 0.8 0.2”
Margin Erase mode. inch
*170 ERS. **1 Enter the original size (in (100 to 0 x 0 The original
"mm") that you want to use 258) x (100 size entered is
with the Margin Erase to 364) mm displayed by
mode. or pressing the
(4.0 to Select Size And
10.0) x (4.0 Direction ("∧" or
to 14.3 ) "∨") keys when
inch in the Margin
Erase mode.

*171 ERS. **2 Enter the original size (in (100 to 0x0 Same as above
"mm") that you want to use 258) x (100
with the Margin Erase to 364) mm
mode. or
(4.0 to
10.0) x (4.0
to 14.3 )
inch

C231/C237/C238 4-18 SM
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
*172 ERS. **3 Enter the original size (in (100 to 0x0 Same as above
"mm") that you want to use 258) x (100
with the Margin Erase to 364) mm
mode. or
(4.0 to
10.0) x (4.0
to 14.3 )
inch

Service
Tables

SM 4-19 C231/C237/C238
SERVICE PROGRAM TABLE

Remarks

1. SP Mode No. 31 and 37 - SCN/ADF Center Adjust


The printing position moves as shown below.

← Direction

Original Position
X mm

+X: Moves up X mm

Printing Position

-X: Moves down X mm

Printing Position

NOTE: When adjusting the scanner image position, input "0" first:
Example) X = 0.9 mm → "0", "9", then press the # key.

C231/C237/C238 4-20 SM
SERVICE PROGRAM TABLE

2. SP Mode No. 38 - ADF Scan Line Adjust


The printing position moves as shown below.

← Direction

Original Position

+X: Moves X mm to the left

Printing Position

-X: Moves X mm to the right

Service
Tables
Printing Position

X mm

3. SP Mode No. 52 - Compress With Start Key, SP Mode No. 85 - Initial


Compression
These modes eliminate the possible causes of master eject jams. If the operator
continues to make masters even after the master eject box becomes full, the
ejected masters will interfere with the movement of the pressure plate, causing
another master eject jam.
When these modes are selected, the full master box detection, with the master
compressing operation, is carried out each time the machine is switched on (SP85)
or the Start key is pressed to make a new master (SP52). Selecting SP52 affects
the master processing time, so this is not enabled as the default. SP85 is enabled
as the default.

SM 4-21 C231/C237/C238
SERVICE PROGRAM TABLE

4. SP Mode No. 87 - Memory Print


Normally, in Platen mode (when no originals are placed in the ADF) in combination
with Memory mode, the machine stops when the 1st print job is finished even if the
tape marker is installed, so that the next original can be placed on the exposure
glass. The next printing job (with the number of prints that has been set with
Memory mode for the next original) starts when the Start key is pressed.
If "1" (Stack) is selected in this SP mode, after the 1st print job is finished, the next
print job starts immediately afterwards. (The tape marker feeds a strip of tape to
separate the jobs if it is used.)
In Platen mode in combination with Memory mode, the machine can print
continuously depending on the numbers set with Memory mode for each print set,
without replacing the original.

5. SP Mode No. 88 - Auto Memory/Class


In Memory/Class mode, the machine normally stops when the first print job is
finished if the tape marker is not installed.
If "1" is selected in this mode, the machine stops for a while (this interval is the
same as when the tape marker is operating). Then it continues with the next print
(or master making) job.

C231/C237/C238 4-22 SM
INPUT/OUTPUT CHECK MODE

4.4.3 INPUT/OUTPUT CHECK MODE


This program checks the electrical components.

Input/Output Check Mode Access Procedure


1. Access the SP mode. (See the SP mode access procedure.)
2. Enter 130 (for the Input Check mode) or 131 (for the Output Check mode) with
the number keys.
3. Press the Enter (#) key.
4. Enter the desired number. (See the Input or Output Check Table.)

NOTE: The number can be shifted up or down by pressing the Select Size
And Direction ("∧" or "∨") keys.
5. Press the Enter (#) key.

NOTE: In the input check mode, all printing speed LEDs turn on when the
sensor or switch that is being tested is actuated. A beep will also be

Service
Tables
heard.
6. For the Output Check mode, press the Start key to turn on the component.
7. Press the Enter (#) key to return the display to the initial input or output check
menu.
8. Press the Clear Modes key to leave the SP mode.

SM 4-23 C231/C237/C238
INPUT/OUTPUT CHECK MODE

Input Check Table


Code LCD Display Component Checked
1. SN: ADF Cover ADF Cover Switch
In- 1
2. SN: 1st Original Document Sensor
(ADF) In- 2
3. SN: 2nd Original Scan Line Sensor
(ADF) In- 3
18. SN: Paper End Paper End Sensor
In-18
20. SN: Paper Table Low Table Lower Limit Sensor
Limit
In-20
21. SN: Paper Height Paper Height Sensor
In-21
22. KEY: Table Down Paper Table Lowering Switch
In-22
26. SN: Master End Master End Sensor
In-26
27. SIG: Ink When the Ink Detecting Pin detects ink
In-27
31. SN: Pressure Plate Pressure Plate Home Position Sensor
Home Position
In-31
32. SN: Pressure Plate Pressure Plate Limit Sensor
Limit Position
In-32
33. SW: Master Eject Box Eject Box Set Sensor
In-33
39 SIG: Key Counter When a key counter is installed
In-39
42 SN: Paper Exit Paper Exit Sensor
In-42
43 SN: Master Eject Master Eject Sensor
In-43
44 SN: Drum Master Drum Master Sensor
In-44
45 SN: Scanner Scanner Home Position Sensor
Home Position
In-45
47 SN: Platen Set Platen Cover Sensor
In-47
51 SW: Plotter Cover Master Making Unit Cover Safety Switch
In-51
52 SW: Cover Open Door Safety Switch
In-52 Scanner Unit Safety Switch

C231/C237/C238 4-24 SM
INPUT/OUTPUT CHECK MODE

Code LCD Display Component Checked


53 SN: Cutter Cutter Home Position Sensor
Home Position
In-53
54 SN: Master Set Cover Master Set Cover Sensor
In-54
56 SN: Feed Start Feed Start Timing Sensor
Timing
In-56
57 SN: 2nd Feed 2nd Feed Timing Sensor
Timing
In-57
58 SN: Paper Exit Paper Exit Timing Sensor
Timing
In-58
59 SN: Master Eject Master Eject Position Sensor
Position
In-59
62 SN: Drum Set When the drum connector is connected
In-62
65 SN: Clamper Close Clamper Close Sensor

Service
Tables
In-65
66 SN: Clamper Open Clamper Open Sensor
In-66
68 SN: Registration Paper Registration Sensor
In-68

SM 4-25 C231/C237/C238
INPUT/OUTPUT CHECK MODE

Output Check Table


Code LCD Display Description
3 MOTOR: Master Eject Turns on the master eject motor.
Out- 3
6 MOTOR: Vacuum Turns on the vacuum fan motor.
Out- 6
7 MOTOR: Air Knife Turns on the air knife fan motor.
Out- 7
8 SIG: Key Counter Increments the key counter.
Out- 8
9 COUNTER: Master Increments the master counter.
Out- 9
10 COUNTER: Paper Increments the paper counter.
Out-10
12 MOTOR: Ink Supply Turns on the ink pump motor.
Out-12
14 SOL: Print Pressure Turns on the pressure release solenoids.
Out-14 At the same time, it turns on the paper
transport motor.
18 MOTOR: Paper Table Turns on the paper table motor (down).
Down
Out-18
19 MOTOR: Paper Table Turns on the paper table motor (up).
Up
Out-19
21 SIG: Fluorescent Lamp Turns on the xenon lamp.
Out-21
22 MOTOR: Cutter Turns on the cutter motor.
+ Direction
Out-22
23 MOTOR: Cutter Turns on the cutter motor and moves the cutter
Home to the home position.
Out-23
27 MOTOR: Drum Home Turns on the main motor and moves the drum
Stop to the home position.
Out-27
28 MOTOR: Drum Plot Turns on the main motor and moves the drum
Stop to the master making position.
Out-28
33 MOTOR: Original Feed Turns on the ADF motor.
Out-33
34 MOTOR: Master Feed Turns on the master feed motor at high speed.
High Speed
Out-34
35 MOTOR: Master Feed Turns on the master feed motor at low speed.
Low Speed
Out-35

C231/C237/C238 4-26 SM
INPUT/OUTPUT CHECK MODE

Code LCD Display Description


36 MOTOR: Master Feed Turns on the master feed motor at normal
Normal Speed speed.
Out-36
37 MOTOR: Scanner Turns on the scanner motor.
The scanner moves to the original scanning
Out-37 position for ADF mode when the Start key is
pressed. It returns to home position when the
Start key is pressed again.
41 SIG: VHD on Applies thermal head voltage.
Out-41 Power is applied by pressing the Start key. It is
stopped by pressing the Clear/Stop key.
42 MC: Paper Feed Turns on the paper feed clutch.
Out-42
43 MOTOR: Paper Turns on the paper transport motor while the
Delivery Start key is pressed.
Out-43
44 MOTOR: Clamper Turns on the clamper motor and moves to the
Close clamper close position.
Out-44
45 MOTOR: Clamper Turns on the clamper motor and moves to the

Service
Tables
Open clamper open position.
Out-45
46 MOTOR: Pressure Turns on the pressure plate motor and moves
Plate ON the plate to the lower limit position.
Out-46
47 MOTOR: Pressure Turns on the pressure plate motor and moves
Plate OFF the plate to the home position.
Out-47

SM 4-27 C231/C237/C238
INPUT/OUTPUT CHECK MODE

4.5 TEST PATTERN IMAGE MODE


This function is used to determine which printer component is causing an image
quality problem on the master.
In this mode, the background pattern that is printed covers the entire sheet of
paper.

- Procedure -
1. Place paper on the paper table.
NOTE: To reduce thermal head load, use the smallest paper size possible, i.e.
the smallest paper width on which the part with the image problem can
be printed.
2. Access SP mode.
3. Input SP number 90 and enter "1". Then, press the Enter (#) key.
4. Press the Clear Modes key to leave the SP mode.
5. Carry out the master making process (an original is not necessary).
6. Make some prints and check the image.

NOTE: The SP mode number 90 setting returns to the default (0) after the above
procedure.

- Assessment -
If the printout is normal, a Part A component is defective.
If the printout is abnormal, a Part B component is defective.

A B

Xenon
Lamp
Thermal
MPU
Head

Scanner Master Feed


Motor Motor

C231M500.WMF

C231/C237/C238 4-28 SM
INPUT/OUTPUT CHECK MODE

4.6 USER CODE MODE


With the user code function (SP mode number 120), operators must input an
authorized code before the machine will operate. The machine keeps track of the
number of prints made under each code.
There are 20 user codes as follows:
No. User Code No.
1 382
2 191
3 182
4 173
5 164
6 155
7 146
8 137
9 128
10 119
11 482
12 291

Service
Tables
13 282
14 273
15 264
16 255
17 246
18 237
19 228
20 219

- How to use a user code -


1. Enter the user code (3 digits) with the number keys.
2. Press the Enter (#) key.
3. Press the Start key to start printing.

NOTE: The user code is reset if the Clear Modes key and the Clear/Stop key are
pressed together. The user then has to input a user code to use the
machine.

SM 4-29 C231/C237/C238
INPUT/OUTPUT CHECK MODE

THIS PAGE IS INTENTIONALLY LEFT BLANK

C231/C237/C238 4-30 SM
Rev. 11/2000 C231 FIRMWARE MODIFICATION HISTORY

⇒ 4.7 ROM HISTORY


4.7.1 C231 FIRMWARE MODIFICATION HISTORY

C231 FIRMWARE MODIFICATION HISTORY


REV. SERIAL
DESCRIPTION OF MODIFICATION
LEVEL NUMBER
• SP45 ‘Standard Image Position at Power-on’ has ROM: From the start
been changed from a customer accessible item to C2315105 E of Mass
a non-accessible item. MPU: Production
C2315100 F
• SP18 ‘Master Selection’ has been added. This ROM : November ’98
item is only for the Japanese version. SP18 must C2315105 K Production
be set at ‘0’ for the other versions. ‘0’ is the MPU:
default. C2315100 L
• SP19 has been added.
By switching this item to ‘1,’ the edge erase mode
for B5 size originals is always selected when the
combine 2 originals mode is used. This erases
the shadows along the edge of the original for
prints in the combine 2 originals mode.

Service
Tables
- Connectivity with the controller - ROM: December ’98
C2315105 M Production
• When a communication error occurs between the
MPU:
C231 and controller (the EZ-1 or CB-1), the
C2315100 N
controller sends an error signal to the main body.
The C231 sometimes does not send a response
signal to the controller and the controller stays in
the busy condition. The LED on the controller
stays blinking until it is switched off.
• This problem does not occur when the controller
is properly communicating with the main body.
However, once any communication errors occur,
there is possibility that this problem could occur.
With the new firmware The C231 can send the
response signal properly even if a communication
error occurs.

- Error in the User Code mode -


• Even when the User Code mode was enabled by
SP120, the machine could not be reset (to enter
the user code entry display) by pressing the keys
as explained in the manual.
• The only way to reset it was to wait for the
automatic reset (the Auto-reset mode) or switch
the machine off and on.
This problem has been solved in this version.

SM 4-31 C231/C237/C238
C231 FIRMWARE MODIFICATION HISTORY Rev. 11/2000

C231 FIRMWARE MODIFICATION HISTORY


REV. SERIAL
DESCRIPTION OF MODIFICATION
LEVEL NUMBER
• SP46 ‘Set Fine Mode Default‘ has been added. Main ROM: May 1999
By switching this item to ‘1’, the fine mode is C2315165 A Production
selected at power-up. ‘0’ is the default. MPU:
• SP47 ‘Swap Start Key’ has been added. By C2315100 V
switching this item to ‘1’, the master making key
function and the print start key functions swap. ‘0’
is the default.
• To ensure paper feed, about 6 mm is always Feed ROM: June 1999
added to the paper feed length. C2315107 C Production
MPU:
NOTE: The main ROM remained the same. C2315100 W
• To ensure feeding of the trial, about 10 mm is Feed ROM: January 2000
always added to the paper feed length when C2315107 D Production
feeding a trial print. MPU:
C2315100 Y
NOTE: The main ROM remained the same.
• Service Calls ‘E21’, ‘E22’, ‘E23’ and ‘E24’ have Main ROM: June 2000
been added. C2315165 C Production
MPU:
C2315190

C231/C237/C238 4-32 SM
PREVENTIVE MAINTENANCE
MAINTENANCE TABLE

5. PREVENTIVE MAINTENANCE
5.1 MAINTENANCE TABLE
The following items should be maintained periodically. There are two sets of
intervals - one based on time and the other based on print count. For maintenance
items with entries in both of them, use whichever comes first.

C: Clean, R: Replace, L: Lubricate, A: Adjust


Interval Time Print Counter EM NOTE
Item 6M 1Y 2Y 3Y 300K 600K 1M 1.2M 2M
Scanner/Optics
Exposure Lamp C C C C Dry Cloth
Mirror/Reflector C C C C Soft Cloth
Platen Cover / C C C C Damp
White Plate Cloth
Exposure Glass C C C C Dry Cloth
Master Feed
Thermal Head C Alcohol
Platen Roller Damp
Expected life: 6K C C C R cloth and
masters water
Master Eject C C C C Alcohol
Rollers

Maintenance
Drum Master C Dry Cloth

Preventive
Sensor
Paper Feed
Paper Pick-up C R R R R R Damp
Roller Cloth
Paper Feed Roller C R R R R R Damp
Cloth
Friction Pad C R R R R R Damp
Cloth
Press Roller C C R C R Alcohol
Paper Feed Clutch R
Feed Roller and L L L Motor Oil
Transport Belt (SAE #20)
Roller Bushings
Feed Drive Gears L L L Grease
(Alvania
#2)
Paper Delivery R R
Transport Belts
Paper End Sensor C C C C Dry Cloth
Registration/Exit C C C C Dry Cloth
Sensors
Registration Roller C C C C Dry Cloth

SM 5-1 C231/C237/C238
MAINTENANCE TABLE

Interval Time Print Counter EM NOTE


Item 6M 1Y 2Y 3Y 300K 600K 1M 1.2M 2M
Drum and Ink Supply
Cloth Screen R R
Drum Drive Gears L L L Grease
and Cam (Alvania
#2)
Drum Flange L L L Motor Oil
Bushing (SAE #20)
In/Outside of Drum C C C C Alcohol
Ink Nozzle C C C C Alcohol
Others
Main Drive Timing A
Belt Tension
Press Roller A
Release Lever
Position
ADF (Option)
DF Pick-up, C C C C Dry Cloth
Reverse, Feed
Rollers
DF R1, R2, R3 C C C C Dry Cloth
Rollers

C231/C237/C238 5-2 SM
REPLACEMENT AND ADJUSTMENT
EXTERIOR COVER REMOVAL

6. REPLACEMENT AND ADJUSTMENT


6.1 EXTERIOR COVER REMOVAL
6.1.1 ADF

[C]

[B]

[A]

C231R500.WMF

First, remove the ADF roller assembly [A].


A: ADF Roller Assembly
B: ADF Upper Front Cover (1 screw, 1 hook)
C: ADF Upper Rear Cover (1 screw, 2 hooks)

Replacement

Adjustment
and

[D]

C231P501.WMF

Remove the connector cover, then remove the harness and ground wire.
D: Connector Cover (1 screw)

SM 6-1 C231/C237/C238
EXTERIOR COVER REMOVAL

[G]
[F]

[E]
C231P502.WMF

E: ADF Lower Front Cover (2 screws, 1 grounding wire)


F: ADF Lower Rear Cover (2 screws, 1 grounding wire)
G: ADF Unit (2 connectors)

6.1.2 OPERATION PANEL

[A]

C231P503.WMF

A: Operation Panel Assembly (3 tapping screws, 1 connector)

C231/C237/C238 6-2 SM
EXTERIOR COVER REMOVAL

6.1.3 PLATEN COVER AND UPPER COVERS

[A]

[B]
[C]

C231P504.WMF

A: Platen Cover (3 tapping screws)


B: Horizontal Upper Cover (2 silver screws)
C: Vertical Upper Cover (1 silver screw, 1 screw)

6.1.4 TOP COVER AND EXPOSURE GLASS

[A]

Replacement

Adjustment
[B] and

C231P505.WMF

A: Top Cover (2 screws)


B: Exposure Glass

SM 6-3 C231/C237/C238
EXTERIOR COVER REMOVAL

6.1.5 OTHER COVERS

[C]

[A]

[B] C231R532.WMF

A: Front cover (5 screws).


B: Front door (2 screws).
NOTE: The two screws are different in shape, as shown.
C: Operation panel under cover (2 screws).

C231/C237/C238 6-4 SM
EXTERIOR COVER REMOVAL

[E]

[D]
C231R533.WMF

D: Rear cover (6 screws).


E: Rear upper cover (2 screws).

[F]

Replacement

Adjustment
and

C231R534.WMF

F: Left upper cover (2 screws).

SM 6-5 C231/C237/C238
COPY IMAGE ADJUSTMENT

6.2 COPY IMAGE ADJUSTMENT


6.2.1 LEADING EDGE REGISTRATION ADJUSTMENT
PURPOSE: To adjust the leading edge registration on prints in platen mode and
ADF mode.

ADJUSTMENT STANDARD:
Within 0 ± 2.0 mm (in platen mode)
Within 0 ± 2.5 mm (in ADF mode)

CAUTION: This adjustment is required every time the MPU has been replaced.

1. Turn on the main switch, and make a copy in platen mode.

NOTE: The image position on the trial print that is automatically made after
making a master tends to be inconstant. Do not use the trial print to
check the copy image.
2. Measure the difference between the leading edge registration of the original
and the print. If the registration does not meet specifications, go to the next
step.
3. Access SP26 (Feed Timing Adjustment).
4. Adjust the gap.
5. Exit the SP mode and make a copy.
6. Re-measure the leading edge registration to ensure it is within specifications. If
the registration meets specifications, go to the next step.
7. Make a copy in ADF mode and repeat the same steps using SP38 (ADF Scan
Line Adjustment). The specification in ADF mode is 0 ± 2.5 mm.

NOTE: SP38 changes the scanning start timing in the ADF mode, changing
the leading edge registration in the ADF mode.

C231/C237/C238 6-6 SM
COPY IMAGE ADJUSTMENT

6.2.2 SIDE-TO-SIDE REGISTRAION ADJUSTMENT


PURPOSE: To adjust the side-to-side image position on prints by changing the
main-scan positions in platen and ADF modes.

ADJUSTMENT STANDARD:
Within 0 ± 2.0 mm (in platen mode)
Within 0 ± 2.5 mm (in ADF mode)

CAUTION: This adjustment is required every time the MPU has been replaced.

1. Turn on the main switch, and make a copy in platen mode.

NOTE: The image position on the trial print that is automatically made after
making a master tends to be inconstant. Do not use the trial print to
check the copy image.
2. Measure the difference between the side-to-side edge registration of the
original and the print. If the registration does not meet specifications, go to the
next step.
3. Access SP31 (Scan Center Adjustment - Platen Mode).
4. Adjust the gap.
5. Exit the SP mode and make a copy.
6. Re-measure the side-to-side registration to ensure it is within specifications. If
the registration meets specifications, go to the next step.
7. Make a copy in ADF mode and repeat the same steps using SP37 (ADF Center
Adjustment - ADF Mode). The specification in ADF mode is 0 ± 2.5 mm.

Replacement

Adjustment
and

SM 6-7 C231/C237/C238
COPY IMAGE ADJUSTMENT

6.2.3 VERTICAL MAGNIFICATION ADJUSTMENT


PURPOSE: To adjust the vertical magnification to within the adjustment standard
by changing the scanning speeds in platen and ADF modes.

ADJUSTMENT STANDARD:
Within 100 ± 1.0%

CAUTION: This adjustment is required every time the MPU has been replaced.

1. Turn on the main switch, and make a copy in platen mode.

NOTE: The image position on the trial print that is automatically made after
making a master tends to be inconstant. Do not use the trial print to
check the copy image.
2. Measure the difference between the magnification of the original and the print.
If the vertical magnification does not meet specifications, go to the next step.
3. Access SP30 (Sub-Scan Magnification Adjustment).
4. Adjust the value.
5. Exit the SP mode and make a copy.
6. Check the vertical magnification again to ensure it is within specifications. If the
vertical magnification meets specifications, go to the next step.
7. Make a copy in ADF mode and repeat the same steps using SP 36 (ADF
Magnification Adjustment).

C231/C237/C238 6-8 SM
COPY IMAGE ADJUSTMENT

6.2.4 LEADING EDGE BLANK MARGIN ADJUSTMENT


PURPOSE: To adjust the leading edge blank margin.

ADJUSTMENT STANDARD:
Within 5 mm

CAUTION: This adjustment is required every time the MPU has been replaced.

1. Turn on the main switch, and make a copy in platen mode.

NOTE: The image position on the trial print that is automatically made after
making a master tends to be inconstant. Do not use the trial print to
check the copy image.
2. Measure the leading blank margin on the print. If the blank margin does not
meet specifications, go to the next step.
3. Access SP33 (Lead edge Adjustment).
4. Adjust the value.
5. Exit the SP mode and make a copy.
6. Check the leading edge blank margin again to ensure it is within specifications.

Replacement

Adjustment
and

SM 6-9 C231/C237/C238
MPU REPLACEMENT

6.3 MPU REPLACEMENT


SP mode data and other adjustment data are stored in the backup RAM on the
MPU.
Therefore, after replacing the MPU, be sure to do the following:
1) Vertical magnification adjustment (SP30, 36)
2) Side-to-side registration adjustment (SP31, 37)
3) Leading edge margin adjustment (SP33)
4) Leading edge registration adjustment (SP26, 38)
5) Correct drum type select (SP15)

NOTE: If you use the backup RAM [A]


(IC140) from the old MPU for [A]
the new MPU, all data,
including data in the SP
mode, will be restored. You do
not have to do the above
procedures. (The battery
inside the RAM can hold data
when the RAM is removed
from the MPU.) C229R503.WMF

The following adjustments are needed even when you use the backup RAM from
the old MPU on the new one:
1) Ink detection adjustment (Refer to section 6.9.5)
2) Master end sensor adjustment (Refer to section 6.5.4)

C231/C237/C238 6-10 SM
ORIGINAL FEED SECTION

6.4 ORIGINAL FEED SECTION


6.4.1 ADF ROLLER ASSSEMBLY

[A]

C231P507.WMF

A: ADF Roller Assembly

6.4.2 PICK-UP ROLLER

Replacement

Adjustment
and
[A]

C231P508.WMF

A: Pick-up Roller (2 clips, 2 gears)

SM 6-11 C231/C237/C238
ORIGINAL FEED SECTION

6.4.3 FEED ROLLER


[A]

C231P509.WMF

A: Feed Roller (1 clip, 1 gear, 2 springs, 2 E-rings, 1 washer)

6.4.4 SEPARATION ROLLER

[A]

[B]

C231P510.WMF

A: Upper Guide Plate (2 tapping screws)


B: Separation Roller (1 clip)

C231/C237/C238 6-12 SM
ORIGINAL FEED SECTION

6.4.5 ADF MOTOR AND COVERS


[B]

[C]

[E]
[A]
[D]

C231P511.WMF

A: ADF Upper Front Cover (1 screw, 1 hook)


B: ADF Upper Rear Cover (1 screw, 2 hooks)
C: ADF Lower Rear Cover (2 screws)
D: Connector Cover (1 screw)
E: ADF Motor (2 screws)

6.4.6 R0 AND R1 ROLLERS

Replacement

Adjustment
[A]
and
[B]

C231P512.WMF

A: R0 Roller (1 E-ring, 1 gear, 2 bushings)


B: R1 Roller (1 E-ring, 1 gear, 2 bushings)

SM 6-13 C231/C237/C238
ORIGINAL FEED SECTION

6.4.7 R2 ROLLER

[C]

[B]

[A]

C231P513.WMF

A: ADF Release Lever


B: Timing Belt
C: Tensioning Roller Ass’y (1 screw)

[D]

[E]

C231P514.WMF

Remove the R2 roller [D] while lowering the guide plate [E].

C231/C237/C238 6-14 SM
ORIGINAL FEED SECTION

6.4.8 DOCUMENT SENSOR

[B]

[A]

C231P515.WMF

A: Document Sensor
B: This sensor has no function

6.4.9 SCAN LINE SENSOR

[A]

Replacement

Adjustment
and

C231P516.WMF

A: Scan Line Sensor (1 screw)

SM 6-15 C231/C237/C238
ORIGINAL FEED SECTION

6.4.10 COVER SENSORS

[A]

C231P517.WMF

A: ADF Cover Switch

[A]

[B]

C231P518.WMF

A: Upper Rear Cover (1 screw, 2 hooks)


B: ADF Switch

C231/C237/C238 6-16 SM
MASTER FEED SECTION

6.5 MASTER FEED SECTION


6.5.1 MASTER MAKING UNIT REMOVAL

[A]

[B]

C231R521.WMF

First, turn off the main switch and disconnect the power plug.
Replacement

Adjustment
Then open the scanner unit.
and
A: Rear upper cover (2 screws)
B: Disconnect 6 connectors

SM 6-17 C231/C237/C238
MASTER FEED SECTION

[A]

C231R522.WMF

A: Master making unit (2 screws)

C231/C237/C238 6-18 SM
MASTER FEED SECTION

6.5.2 THERMAL HEAD REMOVAL

[C] [B]

[A]

C231R519.WMF

CAUTION
If the thermal head has been replaced, the input voltage must be adjusted.
Refer to "Thermal Head Voltage Adjustment". Refer to section 6.5.3.

1. Turn off the main switch and disconnect the power plug.
Replacement

Adjustment
2. Remove the master making unit. (See Master Making Unit Removal.)
and
3. Open the platen roller unit [A].
4. Remove the thermal head upper cover [B] (2 screws).
5. Remove the thermal head side cover [C] (1 screw).
6. Remove the thermal head connector (2 connectors).(See the illustration on the
following page.)
7. Unhook the lock pawls of the thermal head (3 lock pawls). Make sure to unhook
the two rear sides (the drum side) first.
8. Remove the thermal head.

SM 6-19 C231/C237/C238
MASTER FEED SECTION

Remarks for thermal head installation

[C]

[B]
[C]
[C]

[A]

C231R520.WMF

If the following remarks are not followed, the thermal head will be installed
incorrectly.

1) Fit the base’s springs [A] over the protrusions [B] on the underside of the
thermal head (5 points).

2) While fitting the tops of the springs [A] over the protrusions on the underside
of the thermal head, hook the lock pawls [C] of the thermal head onto the
base (3 lock pawls). Make sure to set the front side (the paper table side)
first.

3) The spring in the middle is longer than the other ones. Therefore, set the
central protrusion first, then fit the other protrusions into the springs. Make
sure that all protrusions are properly fit into the springs. With the master
making unit removed from the machine, you can look from the tension roller
side to check if the springs are fitted properly.

C231/C237/C238 6-20 SM
MASTER FEED SECTION

6.5.3 THERMAL HEAD VOLTAGE ADJUSTMENT

PURPOSE: To maintain master making quality and extend the lifetime of the
thermal head.

ADJUSTMENT STANDARD:
Refer to the voltage value (X) printed on the thermal head. The value varies from
one thermal head to another.

The adjustment voltage should be between X and X - 0.1 V.

[A]

Replacement

Adjustment
C231R549.WMF

and
CAUTION
This adjustment is always required when the thermal head or power supply unit
has been replaced.

1. Turn off the main switch and disconnect the power plug.
2. Remove the front cover and panel cover (6 screws).
3. Disconnect CN503 [A] on the power supply unit.
4. Read the voltage value on the decal on the thermal head.(not shown)
5. Connect the power plug, and turn on the main switch to access SP mode,
#131, output check mode.
6. Select the thermal head power supply output check mode 41.

SM 6-21 C231/C237/C238
MASTER FEED SECTION

[C]
[B]

C231R535.WMF

7. Press the Start key. The power to the thermal head is continually applied.
Press the Stop key if you cannot finish the adjustment quickly.

NOTE: A beeper sounds while the power is supplied.


8. Measure the voltage between an output terminal Pin 14(VHD) and a grounding
terminal Pin 1(VHD GND) of CN503.

CAUTION
Use the outside terminals of the connector as shown [B] to measure the
voltage. If the output and ground terminals touch each other, the board
will be damaged.
9. Turn VR2 [C] so that the value becomes between "+0" and "-0.1" volts of the
voltage value that is printed on the thermal head decal.

CAUTION
Never turn VR2 [C] clockwise rapidly while the connector is connected.
The thermal head will be damaged if too much voltage is supplied
suddenly.

C231/C237/C238 6-22 SM
MASTER FEED SECTION

6.5.4 MASTER END SENSOR ADJUSTMENT

PURPOSE: To ensure that the sensor detects the end mark (a solid black area) on
the master roll.

ADJUSTMENT STANDARD:
Within 1.5 ± 0.1 volts (when detecting the solid black area)
Within 3.7 ± 0.1 volts (when detecting a new master roll)

[A]

C231R559.WMF

1. Make a print that includes a solid fill black area.


2. Open the scanner unit, and remove the master roll.
Replacement

Adjustment
3. Put the print so that the solid black image faces the master end sensor.
and
4. Turn on the main switch and access SP mode.
5. Select the master end sensor voltage mode (SP 135), then press the Enter key.
6. The sensor input voltage is displayed on the operation panel. (If the displayed
voltage is 1.5 ± 0.1 volts, the following steps are not necessary.)
7. Open the scanner unit, and remove the MPU cover (2 screws).
8. Turn VR103 [A] so that the sensor input voltage becomes 1.5 ± 0.1 volts.
9. Remove the solid black pattern from the master end sensor.
10. Install a new master roll.
11. The sensor input voltage is displayed on the operation panel. Check that it is
3.7 ± 0.1 volts.

SM 6-23 C231/C237/C238
MASTER EJECT SECTION

6.6 MASTER EJECT SECTION


6.6.1 MASTER EJECT UNIT REMOVAL

[B]

[B]

[A]
C231R523.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the 2 screws [A].
3. Pull out the master eject unit.
4. Remove the 2 screws [B].

C231/C237/C238 6-24 SM
PAPER FEED SECTION

6.7 PAPER FEED SECTION


6.7.1 PAPER FEED ROLLER, PICK-UP ROLLER, AND FRICTION
PAD

[D]

[E]

[D]
[C]

[B] [A] C231R524.WMF

1. Turn off the main switch and disconnect the power plug.
2. Lower the paper table, and remove the pick-up roller [A] (1 snap ring).
3. Remove the paper feed roller [B] (1 snap ring).

Replacement

Adjustment
NOTE: 1) Do not lose the small spacers [C] inside the rollers.
2) Install the paper feed roller in the proper way round, due to the one- and
way built-in clutch. The clutch faces inside.
4. Remove the friction pad base [D].

NOTE: Install the friction pad base in the proper direction, as shown. Also, be sure
that the friction pressure spring is properly set into the hole in the friction
pad base [D] and over the projection [E] in the bottom hold. Otherwise,
paper misfeed will occur.

SM 6-25 C231/C237/C238
PAPER FEED SECTION

6.7.2 PAPER SEPARATION PRESSURE ADJUSTMENT

PURPOSE: To ensure that the friction pad exerts sufficient pressure for smooth
printing paper separation.

[A]

C231R542.WMF

Adjust the paper separation pressure by loosening and moving up or down the
adjusting screw [A].
• Moving the screw up ⇒ Increases the paper separation pressure
• Moving the screw down ⇒ Decreases the paper separation pressure

Tighten the screw after the adjustment.

NOTE: As the default, the screw is set at the lowest position.

C231/C237/C238 6-26 SM
PAPER FEED SECTION

6.7.3 PAPER FEED PRESSURE ADJUSTMENT

PURPOSE: To ensure that the paper feed roller exerts sufficient pressure for
smooth printing paper feed.

ADJUSTMENT STANDARD:
0.0 to 0.3 mm

[A]
[C]

[D]

[B]

C231R543.WMF

Replacement

Adjustment
NOTE: Users can adjust the paper feed pressure using the paper feed pressure and
lever. The adjustment method in this section is an additional adjustment for
service technicians only.

1. Remove the paper table upper cover (7 screws), and check the gap [A]
between the bracket [B] and spring anchor [C].

NOTE: As the default, the gap [A] is less than 0.3 mm.
2. Adjust the paper feed pressure by moving the spring anchor [C] (loose the
screw [A]).
• Moving it towards the front ⇒ Increases the feed pressure
• Moving it towards the rear ⇒ Decreases the feed pressure

SM 6-27 C231/C237/C238
PAPER FEED SECTION

6.7.4 REGISTRATION ROLLER CLEARANCE ADJUSTMENT

PURPOSE: To ensure smooth paper feed with no paper jams, folds, or wrinkles.

ADJUSTMENT STANDARD:
0.2 to 0.4 mm

[B]

[C]

[A] [D]

[E]

1. Turn off the main switch and disconnect the power plug.
2. Remove the front cover. (See 6.1.5 Other Covers.)
3. Measure the clearance [A] between the lower registration roller [B] and the
guide plate [C]. It should be 0.2 to 0.4 mm.
4. If it is not correct, adjust the position with the screw [D] after loosening the
screw [D] and [E].
5. Repeat steps 3 and 4 for the rear side of the machine.

C231/C237/C238 6-28 SM
PRINTING SECTION

6.8 PRINTING SECTION


6.8.1 PRESS ROLLER REMOVAL
[C]

[B]

[A]

C231R526.WMF

CAUTION
Take care to avoid possible injury. If the printing pressure release arms
disengage, the press roller will be pulled upwards suddenly.

1. Turn off the main switch and disconnect the power plug.
2. Remove the drum unit.
3. Remove the front cover (4 screws). (See 6.1.5 Other Covers.)
Replacement

Adjustment
4. Loosen the screw and slide the bracket [A].
and
5. Remove the press roller [B].

CAUTION: The length of the exposed shaft on the rear and front differs. During
installation, ensure that the longer exposed shaft [C] is positioned
towards the rear of the machine.

SM 6-29 C231/C237/C238
PRINTING SECTION

6.8.2 PRESS ROLLER LOCK LEVER ADJUSTMENT

PURPOSE: To maintain the correct clearance between the press roller arms and
press roller lock levers. This ensures that the press roller is correctly
released and pressed against the drum when the press roller release
solenoid is energized.

ADJUSTMENT STANDARD:
0.7 to 1.2 mm

[A]

C231R547.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the drum unit and remove the front cover (4 screws).
NOTE: The front cover must be removed prior to the adjustment.
3. Reinstall the drum.
4. Remove the rear cover (6 screws). (See 6.1.5 Other Covers.)
5. Turn the drum manually until the drum master clamper on the drum moves into
the lowest position. (The high points of the cams on the drum flanges meet with
the cam followers on both ends of the press roller.)
NOTE: To identify the correct position of the drum for the adjustment, look at
the rear end of the drum shaft. The recess on the drum drive gear
meets the long hole [A] in the bracket when the drum is in the correct
position.

C231/C237/C238 6-30 SM
PRINTING SECTION

[D]
[A]

[C]

[B]

C231R525.WMF

6. Using a thickness gauge, measure the clearance [A] between the press roller
arm [B] and press roller lock lever [C] (rear side). It should be between 0.7 and
1.2 mm.
7. If it is not correct, adjust the position of the press roller lock lever after
loosening the two screws [D].
8. Repeat steps 6 and 7 for the press roller lock lever located on the operation
Replacement

Adjustment
side of the machine.
and

SM 6-31 C231/C237/C238
PRINTING SECTION

6.8.3 PRINTING PRESSURE ADJUSTMENT


PURPOSE: To make better print results without decreasing the run length.

ADJUSTMENT STANDARD:
Within 10 ± 0.5 mm

[A]

[B]

C231R554.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the paper delivery cover. (See 6.10.1 Vacuum Unit Removal.)
3. Adjust the distance [A] to 10 ± 0.5 mm by turning the adjusting bolt [B].
4. Repeat the same procedure for the printing pressure spring at the non-
operation side of the machine.

C231/C237/C238 6-32 SM
DRUM AND DRIVE SECTION

6.9 DRUM AND DRIVE SECTION


6.9.1 DRUM CLOTH SCREEN REMOVAL

[B]

[A]
C231R557.WMF

C231R530.WMF

Replacement

Adjustment
and

NOTE: Do not settle the drum unit upside down. However, if the drum unit was
settled upside down, wipe off the ink around the ink roller beforehand (to
do this, remove the ink cartridge, use SP 140, select OFF in ink detection
mode, and feed paper until the ink supply ends).

1. Turn off the main switch and disconnect the power plug.
2. Remove the drum unit.
3. Remove the drum upper bracket (4 screws).(not shown)
4. Release the stopper [A], then rotate the drum until the master clamper faces
upward.
5. Remove the cloth screen [B] (4 screws).

SM 6-33 C231/C237/C238
DRUM AND DRIVE SECTION

Remarks for the cloth screen installation

[A]

[B]

Inside

C231R579.WMF

Outside

[C]
C231R558.WMF

• Do not scratch the cloth screen or metal screen.

• Properly insert the edge of the mylar [A] on the cloth screen under the mylar [B]
on the metal screen, as shown above.
Otherwise, ink will leak from the trailing edge of the master onto the drum during
a long printing run.

• Make sure that the correct side of the screen is facing up. In addition, make sure
that the stays for [C] securing the cloth screen are positioned correctly. (Refer to
the lower right illustration.)

C231/C237/C238 6-34 SM
DRUM AND DRIVE SECTION

[A]

C231R556.WMF

• When replacing the cloth screen, spread the screen around the metal screen
while strongly pulling the stay [A]. Adjust the stay so that it is parallel to the
master clamper, then tighten the screws.

• Make sure that the cloth screen is not wrinkled while spreading it around the
Replacement

Adjustment
drum.
and

SM 6-35 C231/C237/C238
DRUM AND DRIVE SECTION

6.9.2 DRUM MASTER CLAMPER AND METAL SCREEN REMOVAL

[B]

[A] [C]

C231R573.WMF

NOTE: Do not settle the drum unit upside down. However, if the drum unit was
settled upside down, wipe off the ink around the ink roller beforehand (to
do this, remove the ink cartridge, use SP 140, select OFF in ink detection
mode, and feed paper until the ink supply ends).
1. Turn off the main switch and disconnect the power plug.
2. Remove the drum.
3. Remove the drum screen. (See 6.9.1 Drum Cloth Screen Removal.)
4. Remove the clamper open lever [A] (1 hexagon screw).
5. Remove the drum master clamper [B] while opening the clamping plate [C].

NOTE: 1) Do not allow the inside of the clamping plate [C] to become dirty with
ink. If it is dirty with ink, the master may slip and the image position on
the prints will move toward the trailing edge of the print during a printing
run.
2) Use a cloth dampened with water to clean the inside of the clamping
plate [C]. Never use alcohol or other solvents. The clamping force of the
magnet will be weakened.

C231/C237/C238 6-36 SM
DRUM AND DRIVE SECTION

[A]

C231R531.WMF

6. Peel off the tape [A].


7. Remove the metal screen (12 screws).

Replacement

Adjustment
and

SM 6-37 C231/C237/C238
DRUM AND DRIVE SECTION

Remarks for drum screen installation


The standard position for the metal
screen (the right side overlaps, as
viewed from the non-operation side).

[A]

[B]

C231R555.WMF 0 to 0.3 mm
[C]

[D]
C231R537.WMF

• Make sure that the correct end of the metal screen is overlapping. (Refer to the
upper left illustration.)

• The 4 screws holding the drum master clamper are longer than the 12 screws
holding the metal screen, although they are similar in appearance. Be careful not
to mix them up or use the wrong screws.

• When installing the metal screen, secure the trailing edge first with the 2 screws.
(The two holes [A] on the trailing side of the screen are round holes and the
other holes are oblong holes to allow for the removal of the slack.)Then, tighten
the other screws while removing the slack from the screen. Make sure that the
gap between the drum flanges and the screen is 0.3 mm or less, as shown in the
upper illustration.
• Position the springs [B] and [D] (one each at the front and rear) as shown when
reinstalling the drum master clamper [C].

• Do not scratch the cloth screen or metal screen.

C231/C237/C238 6-38 SM
DRUM AND DRIVE SECTION

6.9.3 INK ROLLER UNIT REMOVAL

CAUTION: Never disassemble the ink roller unit. Each part between the front and
rear side plates of this unit has been precisely adjusted on the
production line to keep the doctor and ink rollers parallel against the
drum shaft.

[E] [F]
[D]

[C]

[A]

[B]
C231R578.WMF

Replacement

Adjustment
1. Wipe off the ink around the ink roller beforehand (to do this, remove the ink
cartridge, use SP 140, enter 0, and feed paper until the ink supply ends).
and
2. Turn off the main switch and disconnect the power plug.
3. Remove the drum cloth and the metal screens. (See 6.9.1 Drum Cloth Screen
Removal and 6.9.2 Drum Master Clamper and Metal Screen Removal.)
4. Disconnect the connectors [A] after removing the connector cover [B] (2
screws, 2 connectors).
5. Remove the ink socket [D] and the hexagon screws [C] (1 screw, 3 hexagon
screws).
6. Remove the front drum bracket [E] and the front drum flange [F].

SM 6-39 C231/C237/C238
DRUM AND DRIVE SECTION

[I]

[G]

[H]

C231R574.WMF

7. Remove the drum rear plate [G] (2 hexagon screws).


8. Remove the drum rear stopper [H] (1 hexagon screw).
9. Remove the drum rear flange [I].

NOTE: If the ink detection off mode has been selected with SP 140, do not forget
to return it to the default (detection on).

C231/C237/C238 6-40 SM
DRUM AND DRIVE SECTION

6.9.4 DOCTOR ROLLER GAP ADJUSTMENT

PURPOSE: To control the ink thickness around the ink roller.

ADJUSTMENT STANDARD:
0.07 mm gauge: Passes
0.09 mm gauge: Does not pass

CAUTION: Normally the doctor roller gap is not adjusted or changed. It tends
to be difficult to change in the field. If the gap is too narrow, an
uneven image may appear on the prints. If it is too wide, too much
ink will be applied to the drum screens, resulting in ink leakage
from the drum.

1. Wipe off the ink around the ink roller beforehand.


NOTE: To make this procedure easier, remove the ink cartridge, use SP 140,
select OFF in ink detection mode, and feed paper until the ink supply
ends.
2. Turn off the main switch and disconnect the power plug.
3. Remove the drum unit, then remove the ink roller unit. (See 6.9.3 Ink Roller
Unit Removal.)
4. Wipe off the ink around the ink roller and doctor roller.

Replacement

Adjustment
and

SM 6-41 C231/C237/C238
DRUM AND DRIVE SECTION

[A]
[B]

[D] [C]

C231R527.WMF

5. Make sure that a 0.07 mm gap gauge goes through the gap [A] between the ink
and doctor rollers, and that a 0.09 mm gap gauge does not.

NOTE: 1) The gap should be checked at both ends of the doctor roller. Insert a
gap gauge at each end of the roller. The gap tends to be larger for
the center.
2) While the gap gauge is inserted, hold the doctor and ink rollers with
your fingers in order to stop the rollers from rotating.
3) While the gap gauge is inserted, hold the end of the gap gauge.

6. If the gap is out of the standard, after removing gear [D], loosen the screw [B]
and adjust the gap by turning the cam bushing [C] for the front and for the rear.
NOTE: Make sure to repeat the adjustment for both ends of the rollers.

NOTE: If the ink detection off mode has been selected with SP 140, do not forget
to return it to the default (detection on).

C231/C237/C238 6-42 SM
DRUM AND DRIVE SECTION

6.9.5 INK DETECTION ADJUSTMENT

PURPOSE: To ensure that the CPU detects a no ink condition.

ADJUSTMENT STANDARD:
See the following illustration.

CH
(Standard
4+0. µs
4+0.5/-0µs
0
CH
(Detection
C231R571.WMF

CAUTION: This adjustment is required every time the MPU has been replaced.

1. Wipe off the ink around the ink roller beforehand (remove the ink cartridge ,use
SP 140, enter 0, and feed paper until the ink supply ends).
2. Turn off the main switch and disconnect the power plug.
3. Open the scanner.
4. Remove the MPU cover (2 screws).
5. Connect the CH1 probe of an oscilloscope to TP106, the CH2 probe to TP105,
and the grounding leads of both probes to TP110 (-12 volts). Select the 5-
microsecond range on the oscilloscope.

Replacement

Adjustment
6. Connect the power plug and turn on the main switch.
7. Make sure that the waveform is as shown in the illustration while the ink end and
indicator is lit.
8. If it is not correct, adjust the ON timing of the detection signal by turning VR101
beside the test pins.

NOTE: If the standard signal is delayed with respect to the detection signal, the
machine cannot detect the no ink condition. In such a case, LED101 on
the MPU will light to warn of this condition.

NOTE: If the ink detection off mode has been selected with SP 140, do not forget
to return it to the default (detection on).

SM 6-43 C231/C237/C238
DRUM AND DRIVE SECTION

6.9.6 INK PUMP REMOVAL AND PLUNGER POSITION


ADJUSTMENT

PURPOSE: To ensure the smooth operation of the ink pump plunger by properly
positioning its holder.

[A]

C231R528.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the drum unit.
3. Remove the drum screen. (See 6.9.2 Drum Master Clamper and Metal Screen
Removal.)
4. Remove the ink supply motor [A] (2 screws, 1 connector).

C231/C237/C238 6-44 SM
DRUM AND DRIVE SECTION

[D]

[B]
[C]

[E]
C231R536.WMF

5. Remove the E-ring [B] to free the plunger from the pump drive slider [C].
6. Loosen the two screws securing the plunger holder [D]. (Do not remove the
holder.)
7. By turning the gear [E] manually, move the plunger until it reaches the bottom.
8. While holding the plunger holder [D], re-tighten the two screws.
9. Reinstall the E-ring [B].

Replacement

Adjustment
- Remark for the ink pump removal -
When removing the ink pump, do not and
lose the small metal valve [F]. When
reinstalling the pump, first set the
valve on the joint side as shown,
then install the ink pump on the two
joints.

[F]

C231R580.WMF

SM 6-45 C231/C237/C238
DRUM AND DRIVE SECTION

6.9.7 MAIN DRIVE TIMING BELT TENSION ADJUSTMENT


PURPOSE: After the timing belt is replaced, correct belt tension must be applied
using the procedure below.

[B]

[A]

[C]

C231R539.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the rear cover (5 screws). (See 6.1.5 Other Covers.)
3. Loosen the screws [A], [B], and [C].

C231/C237/C238 6-46 SM
DRUM AND DRIVE SECTION

[B]

[A]

[E]

[F]

C231R540.WMF

4. Lift up the tension roller [E] with a screwdriver as shown.


5. Hook the stopper [F] onto the shaft [A].
6. Remove the screwdriver.

[E]

Replacement

Adjustment
and
[D]
C231R541.WMF

7. Insert a screwdriver through spaces [D] and [E].

NOTE: This is to set the shaft [A] in line.


8. Tighten the screws [A], [B], and [C],shown on page 6-46 in the sequence listed.
9. Remove the screwdriver.

SM 6-47 C231/C237/C238
DRUM AND DRIVE SECTION

6.9.8 MAIN MOTOR PULLEY POSITION ADJUSTMENT

38 ± 0.1 mm

C231R546.WMF

After installing the pulley onto the main motor shaft, refer to the above illustration
for the correct position of the pulley.

C231/C237/C238 6-48 SM
PAPER DELIVERY SECTION

6.10 PAPER DELIVERY SECTION


6.10.1 VACUUM UNIT REMOVAL

[A]

[C]

[B]
C231R550.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the paper exit table (2 screws).(not shown)
Replacement

Adjustment
3. Remove the paper delivery cover [A] (4 screws).
and
4. Disconnect the 3 connectors [B].
5. Remove the vacuum unit [C] (2 screws).

SM 6-49 C231/C237/C238
PAPER DELIVERY SECTION

6.10.2 DELIVERY BELT/PAPER EXIT SENSOR REMOVAL


[B]

[A]

[C]
C231R551.WMF

[D]

C231R553.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the vacuum unit. (See 6.10.1 Vacuum Unit Removal.)
3. Remove the belt tension roller [A].
4. Remove the delivery belts [B].
5. Remove the vacuum motor assembly [C] (4 screws, 1 connector).
6. Remove the paper exit sensor [D] (1 connector).

C231/C237/C238 6-50 SM
PAPER DELIVERY SECTION

6.10.3 VACUUM MOTOR REMOVAL

[A]

C231R552.WMF

Replacement

Adjustment
1. Turn off the main switch and disconnect the power plug.
2. Remove the vacuum unit. (See 6.10.1 Vacuum Unit Removal.) and

3. Remove the vacuum motor [A] (3 screws, 1 connector).

SM 6-51 C231/C237/C238
PAPER DELIVERY SECTION

6.10.4 EXIT PAWL CLEARANCE ADJUSTMENT


PURPOSE: If the clearance is too narrow, the exit pawls may hit the drum screen
and damage it. If it is too wide, paper may wrap around the drum.

ADJUSTMENT STANDARD:
1.15 (± 0.15) mm

CAUTION
When this adjustment has been performed, check the exit pawl drive
timing.

[D] [B]
[E]

[A]

[C]
C231R577.WMF [F]

C231R544.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the drum, then remove the front cover (4 screws).
3. Reinstall the drum.
4. Loosen screw [A] then screw [B] in this order (do not remove them). Make sure
that the bracket [C] becomes free from engagement and the cam follower [D]
contacts the drum flange.
5. Using a gap gauge, measure the clearance [E] between the drum surface and
the exit pawls. It should be between 1.0 and 1.3 mm.
6. If the clearance is not correct, loosen the lock nut. Then adjust the clearance by
turning the bolt [F].
7. Reposition the bracket [C] and tighten the screws [A] and [B].

C231/C237/C238 6-52 SM
PAPER DELIVERY SECTION

6.10.5 EXIT PAWL DRIVE TIMING ADJUSTMENT


PURPOSE: To ensure that the exit pawls can move out of the way of the drum
master clamper while the drum is rotating.

ADJUSTMENT STANDARD:
0 to 0.5 mm

[A]

C231R548.WMF

Replacement

Adjustment
CAUTION and
Before this adjustment, the exit pawl clearance from the drum must be
checked.

1. Turn off the main switch and disconnect the power plug.
2. Remove the front cover (4 screws) and the rear cover (6 screws).
3. Turn the drum manually until the recess in the drum drive gear meets the long
positioning hole [A] in the bracket, as shown.

SM 6-53 C231/C237/C238
PAPER DELIVERY SECTION

[F]

[F] [D] [E]


C231R575.WMF

[A]

[B] [C]
C231R576.WMF

4. Loosen screw [A] then screw [B] in this order (do not remove them). Make sure
that the bracket [C] becomes free from engagement and the cam follower [D]
contacts the drum flange.
5. Measure the gap [E] between the cam follower and cam face (front drum
flange). It should be 0 to 0.5 mm.
6. If the gap is not correct, loosen the two screws securing the cam follower
bracket [F].
7. Retighten the two screws while pushing the cam follower against the cam face.
Make sure that the gap [E] is 0 or less than 0.5 mm.
NOTE: Do not push the cam followers too strongly against the cam.
8. Reposition the bracket [C] and tighten the screws [A] and [B].

C231/C237/C238 6-54 SM
TAPE MARKER
C532
OVERVIEW

1. SPECIFICATIONS
Tape Feed Length: 250 mm (9.8")
Tape Feed Speed: 100 mm/s (3.9"/s)
Tape Size: Outside Diameter 80 mm (3.1") or smaller
Inside Diameter 20 mm (0.8") or larger Width 17
mm to 18 mm (0.67" to 0.71")
Dimensions: 155 mm (W) x 105 mm (D) x 60 mm (H)
(6.1" x 4.1" x 2.4")
Weight: 700 g (1.5 lb)
Power Source: +24 VDC and +5 VDC from main body
Power Consumption: 15 W

Tape Marker
C532

C532 7-1 SM
OVERVIEW

2. BASIC OPERATION
2.1 OVERVIEW

[B]

[C]

[E]
[D]

[A]

C532D500.PCX

[F]
C532D501.PCX

After the tape dispenser receives the start signal from the main body, the drive
motor [A] rotates counterclockwise to feed out the tape. The pinch roller [B]
presses the center of the tape against the feed roller [C] flexing the tape into a V
shape. This keeps the tape stiff as it is fed out. After the tape has fed out the
proper length, the drive motor rotates in the opposite direction (clockwise) and the
cutter [D] moves down to cut the tape. After the cutter home position sensor [E]
detects the cutter actuator [F], the drive motor stops and sends the task completion
signal to the main body. The main body starts the next job after receiving this
signal.

SM 7-2 C532
DRIVE AND CUTTING MECHANISM

2.2 DRIVE AND CUTTING MECHANISM


[F] [C]

[E]

[B]
[G]

[H] [A]
[D]
C532D502.PCX
Start Signal 10 ms

Timer
2500 ms
Drive Motor
Reverse
Forward
Home Position
Sensor
Task Completion 100 ms
Signal

C532D503.WMF

The tape dispenser uses a stepping motor, which is driven at 460 pulses per
second, as a drive motor.
When the print counter of the main body becomes 0, the start signal from the main
body changes from high (+5 VDC) to low (0 VDC) to start the timer on the tape
dispenser board. When the start signal changes to high 10 milliseconds later, the
drive motor [A] starts to rotate counterclockwise to feed tape. However, since a
Tape Marker

one-way bearing is mounted in the cam drive gear [B], the cutter cam [C] does not
rotate.
C532

The drive motor starts rotating in the opposite direction 2,500 milliseconds after the
timer starts. At this time, the tape has been fed out 250 mm (9.8") from the tape
dispenser. The drive motor rotates the cam drive gear clockwise and the eccentric
shaped cutter cam presses down the cutter arm [D]. The cutter [E] then goes down
to cut the tape. The cutter spring [F] returns the cutter to its original position. After
the cutter home position sensor [G] detects the cutter actuator [H], the drive motor
stops and the tape dispenser board sends the task completion signal to the main
body.

C532 7-3 SM
MANUAL CUT

2.3 MANUAL CUT

[A]

Start Signal

Timer 2,500 ms

Forward Reverse
Drive Motor

Home Position
Sensor

C532D505.WMF

Start Signal

Timer 2,500 ms

Forward Reverse
Drive Motor

Home Position
Sensor

C532D506.WMF

When the manual cut switch [A] is pressed, the timer starts counting and the drive
motor starts feeding tape. 2,500 milliseconds later, the drive motor reverses to cut
the tape.
If the manual switch is pressed longer than 2,500 milliseconds, the tape continues
to be fed out until the manual switch is released. Afterward, the motor reverses to
cut the tape.

SM 7-4 C532
CUTTER REPLACEMENT

3. REPLACEMENT AND ADJUSTMENT


3.1 CUTTER REPLACEMENT

[B]
[F]

[C] [D]

[E] C532R501.PCX

[G]

[A] [H]

C532R500.PCX

[I]
C532R502.PCX

1. Remove the tape dispenser from the main body. (1 connector, 2 screws)
2. Remove the support bracket [A]. (3 screws)
3. Remove the tape dispenser cover [B] and the upper housing [C] (1 screw, 1
connector)
Tape Marker
C532

4. Remove the tape dispensing assembly [D]. (2 connectors)


5. Replace the cutter assembly [E]. (2 screws)
NOTE: Make sure that the cutter moves smoothly by rotating the cam drive
gear [F] clockwise manually after the replacement.
6. Reassemble the tape dispenser.
NOTE: Make sure that the tape dispenser board [G] and the tape dispensing
bracket [H] are positioned in lower housing slots [I].

C532 7-5 SM
CUTTER HOME POSITION SENSOR REPLACEMENT

3.2 CUTTER HOME POSITION SENSOR REPLACEMENT

[C]

[D]
[E]
[A]

[B]

C532R503.PCX [F]

[G]

C532R502.PCX

1. Remove the tape dispensing assembly. (See steps 1 to 4 on of


" 3.1 CUTTER REPLACEMENT".)
2. Unhook the cutter spring [A].
3. Remove the cam drive gear [B]. (1 E-ring)
4. Remove the pinch roller support bracket [C]. (4 screws)
5. Remove the cutter home position sensor assembly [D] and replace the sensor.
(1 screw, 1 connector)
6. Reassemble the tape dispenser.
NOTE: Make sure that the tape dispenser board [E] and the tape dispensing
bracket [F] are positioned in lower housing slots [G].

SM 7-6 C532
TAPE CUT LENGTH ADJUSTMENT

3.3 TAPE CUT LENGTH ADJUSTMENT

[B]
[A]

C532R504.PCX

Adjustment standard : 250 mm ± 15 mm


1. Turn on the main body and the tape dispenser main switches.
2. Press the manual cut switch [A].
NOTE: Do not press the switch longer than 2.5 seconds.
3. Measure the tape length.
If the tape is longer than 250 mm, turn VR2 [B] counterclockwise.
If the tape is shorter than 250 mm, turn VR2 clockwise.

!CAUTION
Do not turn VR1. It is for factory adjustment only. Tape Marker
C532

C532 7-7 SM
PCRIP-EZ1
GDI/QuickDraw

Priport Controller

User's Guide
TABLE OF CONTENTS

INTRODUCTION ......................................................................................................................................................................... 1

SYSTEM REQUIREMENTS ....................................................................................................................................................... 1

HARDWARE INSTALLATION ................................................................................................................................................. 2


Cabling ........................................................................................................................................................................... 2
Parallel Connection.................................................................................................................................................. 2
AppleTalk Connection............................................................................................................................................. 2

PRIPORT CONTROLLER CONFIGURATION........................................................................................................................ 3


Factory Settings.............................................................................................................................................................. 3
Controller Configuration Program ................................................................................................................................ 3

CONFIGURATION OF IBM PC AND COMPATIBLES ......................................................................................................... 3

WINDOWS 3.1 AND WINDOWS 95 CONFIGURATION ..................................................................................................... 4

CONFIGURATION FOR MACINTOSH COMPUTERS ......................................................................................................... 6

APPLICATION SOFTWARE SET-UP ....................................................................................................................................... 7


1. GDI Printing under Windows 3.1............................................................................................................................. 7
2. GDI Printing under Windows 95............................................................................................................................ 12
3. QuickDraw Printing on the Macintosh................................................................................................................... 17

PRIPORT CONTROLLER OPERATION ................................................................................................................................ 18


1. Power-On/Power-Off Sequence ............................................................................................................................. 18
2. Front Panel Indicator Lights ................................................................................................................................... 18
3. Ready Light ............................................................................................................................................................. 18
4. Copy Setting, Page Size Selection and Image Overlay Functions ........................................................................ 18
5. DigiPrint Monitor Function (Macintosh only)....................................................................................................... 19

COMMONLY ASKED QUESTIONS....................................................................................................................................... 21

TROUBLESHOOTING .............................................................................................................................................................. 23

APPENDIX A – DIAGNOSTIC STATUS PAGE.................................................................................................................... 25

APPENDIX B – DIGIPRINT MONITOR STATUS CODES ................................................................................................. 25

This User's Guide was printed using a Priport Controller


connected to a Priport Digital Duplicator.
REGULATORY NOTICES

FCC REGULATIONS

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

VDE

Hiermit wird besheinigt, daß Priport Controller PCRIP-EZ1 DIN-VDE-Norm bzw. EN-Norm bzw. BMPT-Amtsbl.
Vfg 243/1991 funkentstört ist.

Dem Zentralamt für Zulassungen im Fernmeldewesen wurde das Inverkehrbringen dieses Gerätes angezeigt und
die Berechtigung zur Überprüfung der Serie auf die Einhaltung der Bestimmungen eingeräumt.

TRADEMARKS

© 1997 Elesys, Inc. All rights reserved. Elesys is a registered trademark of Elesys, Inc.

Governmental rights to this product are restricted. See license agreement.

The following is a list of trademarks and their respective manufacturers: PowerPage by Pipeline Associates, Inc.,
Adobe and PostScript are registered trademarks of Adobe Systems, Inc., Intel by Intel Corp., Hewlett-Packard,
LaserJet and PCL-5 by Hewlett-Packard Company, IBM by International Business Machines Corp., Apple,
Macintosh, LaserWriter and AppleTalk by Apple Computer, Inc., Intellifont by Agfa Corp., DigiPrint by
Computer:applications, Inc. Product names mentioned herein may be trademarks and/or registered trademarks of
their respective companies.
INTRODUCTION

The Priport Controller is an external raster image processor designed to add a computer interface to Priport Digital
Duplicators. Since it is separate from the Priport, the designers were able to use high-speed techniques making it
one of the fastest add-on processors available.

The Controller uses a high-speed 25-megahertz Intel 960-CA RISC microprocessor chip to achieve its high speed
processing. In addition, the PCRIP-EZ1 Controller contains 4 Megabytes (MB) of RAM that can be upgraded to 8
MB or 16 MB.

This program features Computer:applications, Inc. DigiPrint software for both PC and Macintosh platforms.
The DigiPrint drivers for Windows 3.1 and Windows 95 on the PC support the Graphic Device Interface (GDI)
and all True Type Fonts. The DigiPrint Driver for the Macintosh supports system fonts and True Type fonts.
Utility and Monitor programs for the Macintosh are also provided.

The PCRIP-EZ1 Controller is a GDI controller, that is, it does not recognize PCL or PostScript.

The Controller supports several models of Priport Digital Duplicators with print resolutions from 300 dots per inch
(dpi) to 400 dpi. The U.S. page sizes supported by the Priport Controller are US Letter, US Legal and US 11 x 17.
Supported international page sizes are A3, A4, B4 and B5.

We reserve the right to make amendments to the technical specifications and/or the external appearance of the
equipment without prior notice.

SYSTEM REQUIREMENTS
Supported Priports:

- Models VT1730, VT1800, VT2105, VT2200, VT2250, VT2400, VT2600, VT3500, VT3600, VT3800 and
JP1030

Compatible computers:

- IBM 486, Pentium and compatible PC's


- Apple Macintosh Peforma 630 or higher

Memory requirements:

- This Priport Controller requires 8Mb of the RAM in the PC or Macintosh.


PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-1 PCRIP-EZ1


HARDWARE INSTALLATION

1. The Controller connects the Priport to the computer using cables. (The computer and Priport are not directly
connected to each other.) The inputs to the Priport Controller replicate those of a standard printer, including
Parallel and AppleTalk® inputs. For the PC, the required cable is a standard IBM-PC parallel printer cable
that is not included with the Controller. The Macintosh is connected to the AppleTalk port using a standard
AppleTalk/LocalTalk or AppleTalk/PhoneTalk cable that is not included with the Controller.

2. The Controller is connected from the Priport port on its backpanel to the input port on the back of the Priport.
The required cable is a special DB-25M to DB-25F cable that is included with the Controller.

3. Cabling Diagrams:

User's Guide 8-2 PCRIP-EZ1


PRIPORT CONTROLLER CONFIGURATION

1. Factory Settings:

The Controller comes preset with the following factory defaults:

- Input Buffers: Parallel Inputs - 256 KB


AppleTalk - Not applicable

- Page Size: US Letter (8-1/2" x 11") in US and Canada


A4 (210mm X 297mm) for International

- Mode: Windows Graphical Device Interface (GDI) and


Macintosh QuickDraw (QD)

2. Controller Configuration Programs:

Two utility diskettes have been provided with the Controller: One 3 1/2" for IBM and compatible computers
and one 3 1/2" for Apple Macintosh computers. Each of these configuration programs allows you to change
the factory settings of the Controller (including the ones listed above) until the next power down of the
Controller or permanently if desired.

NOTE: See Step 9 on page 5 on how to save configuration changes you have made using the PC
Configuration Program. See Step 5-6 on page 6 on how to save configuration changes you have made
using the DigiPrint Utility for the Macintosh.

CONFIGURATION OF IBM PC AND COMPATIBLES

The vast majority of users will never need to use the configuration program to change the factory default settings
listed above.

The most likely uses for the configuration program will be to change input buffer size (if connected to a PC), print
the diagnostic status page or a test file, enable/disable AppleTalk (if connected to PC only), save configuration
changes or change the default table. If there is a need to change the configuration, the menu-driven program has
been designed to be very simple to use. When the initial configuration is completed and saved, you should rarely
need to use this program disk again.

Due to changes in the firmware and driver for the PCRIP-EZ1, it is no longer necessary to change the paper
PCRIP-EZ1
USER’S

size settings with the configuration program design as it was with the PCRIP-10 Controller. The driver will
GUIDE

automatically transmit the page size selected in the document to the controller. The inter-job timeout value
needs to be changed only if both a PC and a Macintosh are connected to one Controller.

User's Guide 8-3 PCRIP-EZ1


WINDOWS 3.1 AND WINDOWS 95 CONFIGURATION

Step 1. Insert the Utility Disk in drive A.

Step 2. In Windows 3.1 Program Manager, under File, select Run. In Window 95, go to Setting, Control Panel
and double click on the Add/Remove Programs icon. Type or confirm "a:\setup" when prompted for
the Program name and click OK. Follow the instructions in the Setup program. A new Program group
named Controller Configuration will be created with one program icon that represents the PCRIP-EZ1
Configuration.

Step 3. Double click on the PCRIP-EZ1 Configuration icon. The program will ask for you to hit any key to
continue. The following Menu Bar will appear across the top of the screen:

File Page Install PC Port InputBufrs Special Help Quit

The "Help" Menu item explains the general function of each item in the menu bar. The first item on each
of the pull-down menus is context-sensitive help. This item describes the functions of all the other items
available on whatever pull-down menu you have open.

Step 4. Using the right arrow key, highlight "PC Port" and <ENTER>. Menu items are: Printer Port
LPT1, Printer Port LPT2, Printer Port to LOG file, and Printer Port to
NULL.

Step 5. Use the up or down arrow keys to highlight the correct PC output port and <ENTER>. A cable connects
the Controller to a physical port on the back of the computer. The port selection should match the name of
this physical port. Any selection from any menu will move you back up to the main menu bar.

Step 6. Using the left arrow key, highlight the "Install" pull-down menu and <ENTER>. Menu items are:
Enable AppleTalk, Disable AppleTalk, Reset to Factory Config, Print
Test File, Print Diagnostic Status Page, Save Configuration Changes.
You may use items from this menu to turn AppleTalk on or off, reset the Controller back to the original
factory settings, print a test page, print the diagnostic status page, or permanently save the configuration
settings you have made during this session. Use the up or down arrow keys to highlight your choice and
<ENTER>.

Step 7. Using the left arrow key, highlight the "Page" pull-down menu and <ENTER>. Menu items are: Page
Size A4, Page Size A4 (Short Drum), Page Size A3, Page Size B4, Page
Size B5, US Letter, US Letter (Short Drum), US Legal, US 11 X 17.
Normally you will not need to make any changes here since the PCRIP-EZ1 Controller printer drivers
automatically select page size.

Step 8. Using the right arrow key, highlight the "InputBufrs" pull-down menu and <ENTER>. Menu items are:
Parallel Input Buffer Size = 0K, Parallel Input Buffer Size =
128K,
Parallel Input Buffer Size = 192K, Parallel Input Buffer Size =
256K,
Parallel Input Buffer Size = 512K.
You may also want to change the input buffers if you are connected to a PC. The larger the input buffer,
the faster your print job will be processed; however, there is a limited amount of memory to be allocated
to input buffers. If you have problems printing a A3/11x17 document with a PCRIP-EZ1, try changing the
input buffer size to 512K or upgrading the memory size.

User's Guide 8-4 PCRIP-EZ1


Step 9. Using the right or left arrow, highlight the "Install" pull-down menu and <ENTER>. Use the down arrow
key to select "Save Configuration Changes" and <ENTER>. When all the configuration changes are
completed, you must decide if you want to make them permanent. If you do not complete this step, any
changes you have made during this session will be lost the next time the Controller is turned off. If you do
complete this step, the Controller will remember any changes you have made through all power cycles.
You can change and save the configuration settings of the Controller as often as you wish.

The two remaining Main Menu items, "File" and "Special", provide functions that may be useful during setup or
reconfiguration of the Controller.

- The "File" menu has the following items: Print a File, Eject a Page, Info About
this Program and Quit (Exit) this Program. Use the "Print a File" command before
saving or exiting the program to test the configuration. Use the "Eject Page" command to clear the Input
Buffer of the Controller or to create a master for a blank page. Choose "Info About this Program" to
check the revision number of the EZ1 program currently installed.

- The "Special" menu has the following items: Set Inter-Job Timeout Value and Set
Default Table. The factory default setting for Inter-Job Timeout Value is 20 seconds. The inter-job
Timeout value applies only if more than one computer is connected to the Controller. In this case, if
the current print job has paused longer than the Inter-Job Timeout Value and another computer’s print job
is waiting, the Controller assumes that current print job is stalled and will terminate it, giving control to
the new print job. Since graphics-intensive print jobs often may pause longer than 20 seconds while
transferring data to the Controller, you may want to use the"Set Inter-Job Timeout Value" menu item to
increase the timeout value. We recommend increasing the value to 120 seconds or greater. The optimal
time for your computer’s setting will depend on its speed and how graphics-intensive your print jobs are.
"Set Default Table" applies a set of factory default configurations.

PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-5 PCRIP-EZ1


CONFIGURATION FOR MACINTOSH COMPUTERS
The “DigiPrint Utility” and several small configuration files are found in a folder named “DigiPrint Utility” on the
PCRIP-EZ1 Controller Macintosh Disk. These small files contain the commands for changing the output page size,
printing the diagnostic status page, saving configuration changes permanently and naming your Controller.
(Naming your Controllers is necessary to distinguish between multiple Controllers connected to the same
AppleTalk network.) Copy the entire DigiPrint Utility folder onto your hard disk for ease of access.

- The most frequently used page size may be selected and saved for a small print-speed improvement. The
choices are "A4 page size", "A3 page size", "B4 page size", "B5 page size", "A4 (wide feed edge)", "US
Letter page size", "US Legal page size", "US 11 x 17 page size", and "US Letter (wide feed edge)". If you
have changed the output page size and wish to retain that change as the Controller's power-on default, you
will also need to use "Save Configuration Changes."

- If you wish to verify that the page size selection within the Controller is correct, you can select "Print Diag
Status Pg". This file will generate a one-page printout of the current Controller settings. See Appendix A for
an example of this Diagnostic Status Page output.

- If you have more than one EZ1 Controller installed on an AppleTalk network, you will need to rename each
Controller so that AppleTalk can distinguish between the Priports. If you only have one EZ1 Controller and
Priport installed on the AppleTalk network, you will not need to use these files unless you wish to personalize
the name.

Step 1. Insert the PCRIP-EZ1 Macintosh Disk in the drive and double click on the floppy icon to open it.

Step 2. Open the DigiPrint Utility folder by double clicking on it. Then double click on the DigiPrint Utility icon.
When the program comes up, make sure the large button labeled Printers in the center of the window
says DigiPrint. If it says PostScript, then click the down arrow and select DigiPrint.

Step 3. The DigiPrint Utility will display all devices in the current AppleTalk zone (similar to the display in the
Chooser). Click on the desired Priport model. If there is only one Controller, there should be only one
Priport entry displayed.

NOTE: The PCRIP-EZ1 Controller is a different device type than a LaserWriter printer. Only DigiPrint
type devices will be displayed when DigiPrint is selected. To see any connected LaserWriter type devices
(including PCRIP-10), you must either select PostScript on the utility menu or select the LaserWriter driver in the
Chooser. If you select PostScript within the DigiPrint Utility, you will need to re-select DigiPrint to see any
PCRIP-EZ1 Controllers.

Step 4. If you wish to personalize the name of a Controller, point and click to select the desired printer and then
click on the Rename Printer button. The program will prompt for the new name. Type the new name
and click OK. This new name will now appear in the right hand window as well as the DigiPrint driver
and status monitor.

Step 5. To make other configuration changes, click on the Download File button. Then point and click to select
the file that will make the desired configuration.

Step 6. Click OK. If you wish to make any other changes, start again at Step 5. If you are finished making or
saving the configuration changes, click on the button in the upper left corner of the DigiPrint Utility
window to close.
User's Guide 8-6 PCRIP-EZ1
APPLICATION SOFTWARE SET-UP

Each desktop publishing or word processing application needs to use the custom printer drivers for Graphic Device
Interface (GDI) and QuickDraw (QD) printing provided on the utility disks with the Controller. These DigiPrint
drivers are installed into the Windows 3.1, Windows 95 or Macintosh system folder using the following
procedures:

1. GDI Printing under Windows 3.1


Customized Driver Installation for Windows 3.1:
A. Open Program Manager. Double click on Main.

B. Double-click on Control Panel.

C. Double click on Printers.

PCRIP-EZ1

D. Click on Add.
USER’S
GUIDE

User's Guide 8-7 PCRIP-EZ1


E. In the "List of Printers" dialog box, which will appear on the lower half of the screen, highlight: Install
Unlisted or Updated Printer. Click on Install.

F. Insert the floppy disk labeled Windows 3.1 Drivers in the floppy drive. The "Install Driver" window will
provide a prompt for drive A:\. If that is correct, click OK. If not, type the correct floppy drive
designation and click OK.

G. The "Add Unlisted or Updated Printer" window will display a list of printer driver files that are on the
floppy. Highlight the driver name which contains the Priport Model Number which will be connected to
the EZ1 Controller and click OK.
User's Guide 8-8 PCRIP-EZ1
H. When the install process is completed, the printer name will appear in the "Installed Printers" dialog box
on the upper half of the screen. Check to see that the new printer(s) just installed is hooked to the correct
output port. If not, click on Connect to select the correct output port from the computer.

I. You should verify that "Fast Printing Direct to Port" is turned off on this window. To change computer
output ports, highlight the correct port and then click on OK.

PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-9 PCRIP-EZ1


J. The “Printers” screen reappears. You may also choose the Priport as your default printer here. Click on
Close to exit to the Control Panel.

K. Double click in the upper left corner to close the Control Panel.

To print:
Follow the standard printing sequences within the Windows 3.1 program being used. Make certain to select
the printer driver that matches the Priport Model connected to the PCRIP-EZ1 Controller. GDI printing as
described by the computer industry is "WYSIWYG"--"what you see is what you get". In other words,
however the document is displayed on the screen is how the document will print. For example, if you
compose a document using the Ricoh VT1800 driver (300 dpi), for example, and then change to the Ricoh
VT3800 driver (400 dpi), the page displayed on the screen WILL be reformatted due to a variation in font
metrics at the different resolutions. The document will print as currently displayed on the screen. If you
change the print driver back to the Ricoh VT1800, the display will change again and subsequent printed
output will match the screen.

User's Guide 8-10 PCRIP-EZ1


Special note for Model VT3600 and VT3800 who use the Short Drum: Choose the standard Letter or
A4 page size instead of Ltr (SD) or A4 (SD) page size in the page setup of your application software. If the
paper is loaded correctly for the Short Drum (wide edge feed), the Priport's page size sensing will tell the
Controller to rotate the image correctly to match the paper.

Special note for Model VT3500 who use the Short Drum: You must first use
the Configuration program to select the Letter - Short Drum or A4 - Short Drum page size in the
PCRIP-EZ1. Then choose the standard Letter or A4 page size instead of Ltr (SD) or A4 (SD) in the page
setup of your application software. Make certain that the paper is loaded correctly for the Short Drum
(wide edge feed) and the Controller will rotate the image correctly to match the paper.

PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-11 PCRIP-EZ1


2. GDI Printing under Windows 95
Customized Driver Installation for Windows 95:
A. Hold down the left mouse button on Start, select Settings and then Printers. Double click on Add
Printer.

B. When the Add a Printer Wizard screen appears, click on the Next button.

User's Guide 8-12 PCRIP-EZ1


C. Choose Local Printer and click Next.

D. A listing of printers will be displayed on the left side of the screen. The printer driver you need to
install will not be displayed here. Instead, insert the Windows 95 Drivers disk provided in the floppy
drive and click on the Have Disk button.

PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-13 PCRIP-EZ1


E. Insert the disk labeled Windows 95 Drivers into the drive. Click OK.

F. Select the Priport model number you are connecting to the EZ1 Controller and click Next.

User's Guide 8-14 PCRIP-EZ1


G. On this screen, verify that the correct computer output port is selected. To change computer output ports,
highlight the correct port and then click Next.

H. On this screen, you have the option to change the name displayed for the printer or you can use the name
provided by the driver. You may also choose the Priport as your default printer here. Click Next to
proceed.

PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-15 PCRIP-EZ1


I. On the final screen, you can print a Win95 test page to verify printer connection. Click on Finish to
complete the driver installation.

To print:
Follow the standard print sequence within the Windows 95 program being used. Make certain to select the
printer driver that matches the Priport Model connected to the PCRIP-EZ1 Controller. GDI printing as
described by the computer industry is "WYSIWYG"--"what you see is what you get". In other words,
however the document is displayed on the screen is how the document will print. For example, if you
compose a document using the Ricoh VT1800 driver (300 dpi), for example, and then change to the Ricoh
VT3800 driver (400 dpi), the page displayed on the screen WILL be reformatted due to a variation in font
metrics at the different resolutions. The document will print as currently displayed on the screen. If you
change the print driver back to the Ricoh VT1800, the display will change again and subsequent printed
output will match the screen.
Special note for Model VT3600 and VT3800 who use the Short Drum: Choose the standard Letter or
A4 page size instead of Ltr (SD) or A4 (SD) page size in the page setup of your application software. If the
paper is loaded correctly for the Short Drum (wide edge feed), the Priport's page size sensing will tell the
Controller to rotate the image correctly to match the paper.
Special note for Model VT3500 who use the Short Drum: You must first use the Configuration Program
to select the Letter - Short Drum or A4 - Short Drum page size in the PCRIP-EZ1. Then choose the
standard Letter or A4 page size instead of Ltr (SD) or A4 (SD) in the page setup of your application
software. Make certain that the paper is loaded correctly for the Short Drum (wide paper edge feed) and the
Controller will rotate the image correctly to match the paper.

User's Guide 8-16 PCRIP-EZ1


3. QuickDraw Printing on the Macintosh
NOTE: The DigiPrint Utility program and associated files should have already been copied from this utility
disk to a location on the hard disk that can be easily accessed.

Customized Driver Installation for the Macintosh:


A. Insert the Macintosh Utility disk in the floppy drive.
B. Double-click on the floppy disk icon to it.
C. Drag the DigiPrint file icon and drop in the Extensions Folder inside the System Folder on your hard
disk.
D. Drag the DigiPrint Prefs folder and drop it in the Preferences Folder inside the System Folder.
E. Drag the DigiPrint Monitor icon and drop it in a location that is easily accessible. (We recommend
creating a folder on the hard disk named “DigiPrint Monitor” to contain this program so it can be found
quickly.)

To print:
A. Using the pull-down menu from the Apple icon, point and click on Chooser.
B. Within the Chooser left-hand dialog box, point and click on the DigiPrint icon.
C. The Macintosh will poll the AppleTalk printer network and return the Priport name (or the personalized
name if you renamed the printer as described earlier).
D. Click on Setup to bring up the Model Selection screen.
E. Click and hold the mouse button on the down arrow to the right of the “Model file” dialog box to see a
menu of Priport model selections. Highlight the appropriate Priport model and release the mouse button
to select it.
F. The Priport model file you just selected should be displayed in the dialog box. If the Priport model is
not correct, repeat the step above.
G. Click OK to close the Model Selection screen.

When you close the Chooser, the Macintosh is ready to send print files to the Controller from any
Macintosh software program. The DigiPrint driver together with the model file selected in the Chooser
will support all possible output page sizes at the correct resolution for that Priport model.
PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-17 PCRIP-EZ1


PRIPORT CONTROLLER OPERATION
1. Power-On/Power-Off Sequence:
Please follow the steps listed below to turn on and off your system:
A. Power-On: 1. Priport
2. Controller
3. Computer
B. Power-Off: 1. Computer
2. Controller
3. Priport

2. Controller - Front Panel Indicator Lights:


A. Power-On Light (left hand light): When light is on, power is on.
B. Ready Light (right hand light)

3. Ready Light:
A. The Controller is ready for operation after the following sequence occurs:
- At power on, the ready light remains off for a short time.
- When ready light turns on, the Controller is ready for use.
B. Ready Light--Slow Flash:
- When a slow flash occurs, the Controller is processing the document.
C. Ready Light--Quick Flash:
- When a quick flash occurs, the Controller has encountered an error condition in processing the
document. (See the Troubleshooting section for possible error conditions and solutions.)
D. Ready Light--One Long + Two Short Flashes:
- When one long and two short flashes occur, either the Priport is off-line or the Priport is still waiting
to print copies off a new master, which is currently on the drum.

4. Copy Setting, Page Size Selection and Image Overlay Functions:


How to Implement and Use Copy Setting: Models VT1800, VT2200, VT2250, VT2400, VT2600, VT3600,
and VT3800
A. Verify that the dip switches at DPS101 on the Video Interface board inside the Priport have been set to
OFF.
B. The Controller will automatically turn Auto-Cycle on. If Auto-Cycle is on, the requested number of
copies entered from the computer will be displayed on the Priport control panel and will print without any
further intervention. However, if the copy count is set to 1, the Controller will change the copy count to 3
when the print job is sent to the Priport. This feature was designed to prevent interlocked masters.
C. When the Priport is On Line, all of the Priport manual control buttons are disabled EXCEPT Auto Cycle,
Speed, Image Position and Stop. To regain access to all other control buttons, you must take the Priport
off line.
D. If you use a Windows program which has a collate copies check box as an option on the Print Window,
you should turn that feature OFF. When this feature is turned on, the program will send the print job to
the Controller again and again to produce the desired number of copies rather than allowing the Priport to
execute the desired number of copies.
User's Guide 8-18 PCRIP-EZ1
E. Most Windows 3.1 and all Win95 programs can support copy setting as described above if you are using
the customized DigiPrint driver provided. (Priport Models VT1800, VT2200, VT2250 and VT2400 can
not provide the page size mismatch feature described below.)
F. All Macintosh software applications can also pass the requested copy count to the Priport.

How to Implement and Use Page Size Selection: Models VT2600, VT3600 and VT3800
A. When the Priport is put On Line, it will check to see what paper size is loaded in the paper-input tray. If
the page size selected in the Controller does not match the paper size loaded in the Priport's input tray, the
Controller will change its page size setting to match the paper loaded. Any time you remove (or use) all
the paper from the paper input tray the Priport will go off line. When you load new paper and put the
Priport back On Line, it will again check the paper size loaded in the input tray against the page size
selected in the Controller.
B. With the DigiPrint driver installed in Windows 3.1 or Win95, you will be able to prevent large quantities
of "misprints". First of all, remember that if the Priport is On Line, the Controller has reset its page size to
match the paper loaded in the Priport's input tray.
- If the document image sent is larger than the paper loaded, the Priport will truncate the image on the
master to match the paper and reduce the requested copy count to 2. In this case, you need to change
the paper in the input tray to match the document and resend the print job.
- If the document image sent is smaller than the paper loaded, the Priport will create the complete
image on the master but when it prints, the image will be placed on the paper incorrectly and the
requested
copy count will be reduced to 2. In this case, you might be able to print correct copies off this
master.
To see if this is possible, load the correct size paper, and push the Proof button. If the image is
placed correctly on the paper in the Proof copy, you can then enter the desired number of copies
manual copy setting keys on the Priport control panel and push Print Start.

How to Use Image Overlay Function: Models VT2600, VT3600 and VT3800
A. Take the Priport off-line.
B. Place the original document on the glass or in the ADF that you wish combined with the computer
generated document and push the OverLay button.
C. Put the Priport back On-Line and send the document from the computer.
D. The Priport combines the image sent from the computer and the image from the original scanned
document into a single master to create the printed output.
5. DigiPrint Monitor Function : Macintosh only
When the DigiPrint Monitor is enabled, error conditions at the Priport that will prevent successful completion
of a print job are reported back to the user's screen. This feature is especially useful when the Priport and/or
Controller are distant from the Macintosh computer that generated the print job.
PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-19 PCRIP-EZ1


The Video Interface board installed inside the Priport, which receives output data from the Controller, also
receives status reports from the Priport itself. The DigiPrint Monitor polls the Video Interface board for
status and receives back a status code. Each different status code reports a different condition of the Priport.
Ready means that the Priport is ready to accept a print job. Master Making means that the Priport is
currently making a master. Printing means that the Priport is currently printing from the master on the drum.
All of the potential error codes are also reported to the DigiPrint Monitor. Some of the common error codes
are: Master Out, Paper Out, Ink out, Paper Jam - feed in, Paper Jam - feed out, Cover open, Master
Jam, and Used Master Box Full. All error conditions are prioritized by the DigiPrint Monitor program.
When all error conditions are cleared and the print job resumes, the Monitor will report the current status.
Appendix B lists all the possible status codes that the DigiPrint Monitor will report.

User's Guide 8-20 PCRIP-EZ1


COMMONLY ASKED QUESTIONS
1. How far can I have the Controller from the computer?
- The official specification for parallel cables recommends a length not greater than 10 feet (approximately
3 meters), however you can probably use a cable up to 25 feet (approximately 8 meters) without
encountering any line communication problems.
- The AppleTalk specification recommends a cable length of not greater than 1000 feet (approximately
300 meters) which should not be exceeded.

2. How far can I have the Controller from the Priport?


- The official specification allows for a 10-foot (approximately 3-meter) cable. A 6-foot (approximately 2-
meter) cable was supplied with the Controller, but you can probably use a cable up to 20 feet
(approximately 6 meters) if necessary. The farther the Priport is from the computer, the greater the
potential for line communication problems.

3. How many computers can you run from the Controller?


- Two. One IBM or compatible connected to the parallel port AND one Apple Macintosh or Macintosh
network connected to the AppleTalk port.

4. Will the Controller work with a laptop or notebook computer?


- Yes, all computers connect to the Controller as if it were a standard computer printer. The GDI or
QuickDraw driver will need to be installed in each computer.

5. Is any special wiring required for the Controller?


- No, it will work on 110 or 220-volt systems by using the appropriate power cord.

6. How much RAM memory does the Controller have?


- It comes standard with 4 megabytes of RAM.

7. What if my file size is over 4 megabytes? Will the Controller be able to process the file?
- Under most circumstances, the answer is yes, due to a process built into the Controller called image
compression. However, some images can not be compressed successfully.

8. Can you add additional memory?


- Yes, the Controller can be upgraded to 8 or 16 megabytes of RAM. Please contact your local Sales
Representative for more details on this upgrade.

9. Must you configure all software when you install the Controller?
- No. Once the driver is installed in Windows 3.1 or Windows 95 on the PC or in the Chooser on the
Macintosh, all software application programs can use it.

10. Will the Controller work with Windows 3.1? Windows 95? Macintosh?

- Yes! But different configuration programs and printer drivers must be installed for each operating
PCRIP-EZ1
USER’S

system.
GUIDE

11. Will the Controller work with all application software programs?
- All Windows 3.1, Windows 95 and Macintosh programs can send documents to the Controller.

User's Guide 8-21 PCRIP-EZ1


12. Will the PCRIP-EZ1 Controller work on a network?
- Yes, but only with simple Macintosh "printer networks" via AppleTalk/LocalTalk or
AppleTalk/PhoneTalk are supported.

13. What fonts are built into the Controller?


- None! Windows 3.1 and Windows 95 can use any True Type font. Macintosh can use all system fonts
and True Type fonts. If Adobe Type Manager is also installed in the Macintosh, you can also print
PostScript Type 1 printer fonts.

14. Can you use other downloaded soft fonts with the Controller?
- No! Soft fonts can not be downloaded to the Controller, but any True Type font installed on the PC or
Macintosh and displayed on the monitor can be printed.

15. Will the Controller allow the Priport to create an A3/11" X 17" image?
- Yes, as long as the Priport Model has the image size output capability and the Controller contains enough
memory.

16. Can you combine two A4/US Letter pages side by side into a single A3/11" X 17" image?
- If your software application supports A3/11" X 17" landscape printing, you should also be able to place
the two pages side by side. The specific method used to accomplish this page placement, however, will
vary by software application.

17. Can you reverse scan with the Controller and the Priport?
- No, but you could buy a scanner and hook it directly to your computer. While this process is simpler in
the Macintosh environment, it is still a very complex project in either the PC or Macintosh environment
and
should be undertaken only by an expert computer user. When scanned images are saved as graphic files,
they can be included in documents you create in various software applications.

18. What type of scanned images can be input into my documents?


- Only images that have been saved as graphics files(ie, those with extensions like .tiff, .gif, .bmp, .pcx.,
etc.)
19. Can you set the number of copies to print from the computer?
- Yes, all of the newer Priport models allow you to set the copy count from your computer: VT1800,
VT2200, VT2250, VT2400, VT2600, VT3600 and VT3800. For all other Priport models the number of
copies to be printed must be set from the Priport control panel.

20. How important is the "Auto Cycle" key in the printing of a job?
- It is important that the Priport print a minimum of one copy in addition to the proof copy for each new
master. Until at least one copy has been printed, the Priport will not allow a new master to be created.
Therefore, we recommend that when using the Controller that you also use the "Auto Cycle" mode to
enable the system to clear itself and be ready for the next print job.

21. What does the Diagnostic Page Button do?


- When the Diagnostic Button on the back panel of the Controller is pushed in, the Priport will output a
Diagnostic Status page that includes configuration information for the Controller. (See Appendix A.)

22. If I have a software or hardware question, whom do I call?


- Your local sales/service organization should be contacted.
User's Guide 8-22 PCRIP-EZ1
TROUBLESHOOTING
The following are symptoms you might encounter and the appropriate solution for each:
1. There is a quick flash of the ready light.
- An error condition has been detected in the Priport. First, check for a loose or missing cable between the
Controller and the Priport.
- Next, check the control panel of the Priport for a flashing indicator. Clear the error condition (master jam,
out of ink, out of paper, etc.) and push reset. If possible, print one proof copy from the newly created
master. If the image on the proof copy is complete, you can print more copies. If the image is not
complete, you will need to resend the document to the Priport and create a new master.
- If you are unable to print a proof copy, you will need to power the Priport off and on again to clear the
error and then resend the document to create a new master.
2. There is no master making at all.
The Customer Engineer who installed the Controller should have tested both the connection between the
Controller and the Priport, the connection between your computer and the Controller and the system as a
whole.
- If you are using a Macintosh, the Monitor program will tell you exactly what is wrong at the Priport.
When you correct the error, the Monitor will tell you the Priport is ready.
- If the Controller ready light is producing a quick flash, follow the steps listed above to clear the error in
the Priport.
- If the Controller ready light is producing one long and two short flashes, check to see if the Priport may beoff-line.
Put the Priport back on-line and verify that the PCRIP-EZ1 ready light has stopped flashing.
- If the Priport is not off-line, then the Priport is waiting to print from a new master. You may either print
- copy from the master currently on the drum, or push the Priport's on-line button off and then on again to
clear this condition.
3. A new master is made, but only blank pages print out.
- Verify that the selected page size, the Controller configuration and the Priport all match.
- Check that the document being sent to the Controller is not blank.
- If you have followed all of the steps listed above and still get blank pages as output, contact your local
service organization.
4. Part of the document image I can see on my monitor is missing when it prints.
- Verify that the page size and the page orientation (portrait or landscape) selected in the application
software, the Controller configuration and the Priport all match.
- If you have a VT3500, check to see if you have the Short Drum installed. If so, you need to select the
correct page size which references the short drum through the Controller Configuration Program.
5. The document image is rotated AND partly missing when it prints.

- If you have a VT3500 Priport, check to see if you have the A3 drum installed. If so, you need to
PCRIP-EZ1
USER’S

select the correct page size which does NOT reference the short drum through the Controller
GUIDE

Configuration Program.
6. I keep getting a Macintosh error message saying "Priport is not available on AppleTalk".

User's Guide 8-23 PCRIP-EZ1


- Make sure that the Controller is powered on and the Priport is on-line.
- If only one Macintosh is connected to the Controller, contact your local sales/service organization for
additional help.

7. The Controller's ready light starts blinking slowly as if it is processing a print BEFORE I have even
sent a print job down.
- If you have a Macintosh connected to the AppleTalk port and AppleTalk has been disabled through the
PC Configuration program, the Macintosh will still try to communicate with the Controller. This attempt
at communication from the Macintosh looks like the start of a print job to the Controller and the ready
light will start blinking.
- First, unplug the AppleTalk cable from the Controller. This will stop input from the Macintosh and the
ready light will go to steady.
- Then if you have a PC also connected to the Controller, you can use the PC EZ1 Configuration program
to re-enable AppleTalk and save that configuration change.
- If you do not have a PC connected to the Controller, you can still re-enable AppleTalk using the following
steps:
1. Turn off the Controller.
2. Hold in the Diagnostic Button while you turn the Controller back on. This procedure temporarily re-
enables AppleTalk mode. These configuration changes will only last until the next power down if you
do not take the following step to save this revised configuration in the Controller.
3. Using the DigiPrint Utility, select "Download File" and then "Save Configuration Changes".
8. The Controller's ready light starts blinking slowly as if it is processing a print job AFTER my print job
has been completed.
- If only one computer is connected to the Controller, the inter-job timeout value has been unnecessarily
increased from the factory default setting of 20 seconds. If that value is changed back to 20 seconds
through the EZ1 Configuration Program and that configuration change is saved, the ready light will not
continue blinking after the print jobs is completed.
- If more then one computer is connected to the Controller, it may be processing a print job from the
other computer.
9. What if the DigiPrint icon doesn't appear in the Chooser on my Macintosh for QuickDraw printing?
- If the DigiPrint icon does not appear in the Chooser, then the DigiPrint driver did not get installed
correctly in the Extensions folder. Refer to item 3, “QuickDraw Printing on the Macintosh” in the
Application Software Set-up section, and repeat steps A, B and C under “Customized Driver Installation
for the Macintosh”.
10. What if the Model Selection screen under Setup in the Chooser on my Macintosh says "None found"?
- You will see this message if the "DigiPrint Prefs" folder from the Macintosh disk is not installed
correctly in the Preferences folder. Refer to item 3, “QuickDraw Printing on the Macintosh” in the
Application Software Set-up section, and repeat steps A, B and D under “Customized Driver Installation
for the Macintosh”.
11. Why does the Controller continue blinking for several minutes after I have cancelled the print job on
my Macintosh?
- The Controller will continue to process whatever data it received before the cancel command cancel print
job If the print job you cancelled is large or complex, you might want to power off and on the Controller
rather than waiting for reset.

User's Guide 8-24 PCRIP-EZ1


APPENDIX A
DIAGNOSTIC STATUS PAGE

Priport Controller Status Page

Controller Firmware Rev: 09XXXXX 0 XXXX 5 XXXX a XXXX


Selected Page Size: US Letter 1 XXXX 6 XXXX b XXXX
Controller RAM Size: X Megabytes 2 XXXX 7 XXXX c XXXX
Mode: GDI/QuickDraw 3 XXXX 8 XXXX d XXXX
4 XXXX 9 XXXX e XXXX

APPENDIX B
DIGIPRINT MONITOR STATUS CODES

Ready PSU Overtemp


Offline Drum Movement Error
Paper Out Cutter Error
Master Out Paper Tray Error
Paper Jam Vertical Adjust Error
Master Jam Tape Inserter Error
Ink Out Incorrect Drum Installed
Cover Open Call Service
Paper Size Mismatch Scanner Error
Scanner Cover Open Used Master Box Full
Front Door Open Caution
ADF Cover Open Busy
Drum Not Installed Printing
Master Eject Error Waiting To Print
No Master On Drum Master Making
Paper Jam - Feed In Error
Paper Jam - Feed Drum ADF Feed Jam
Paper Jam - Feed Out No Key Counter
Used Master Box Removed No Copies Printed From
Out of Paper Tape Current Master
Master Clamp Miss AutoOnLine
Thermal Head Overheat Printing Complete
PCRIP-EZ1
USER’S
GUIDE

User's Guide 8-25 PCRIP-EZ1


INDEX
AppleTalk.................................................................................................................................................................................... 2, 20
Application Software .................................................................................................................................................................... 7, 20
Auto Cycle....................................................................................................................................................................................... 21
Cabling ........................................................................................................................................................................................ 2, 20
Compatible Computers ...................................................................................................................................................................... 1
Compatible Computers:IBM & Compatible PC's ............................................................................................................................... 1
Compatible Computers:Macintosh ............................................................................................................................................... 1, 20
Computers © Laptop/Notebook ....................................................................................................................................................... 20
Configuration ....................................................................................................................................................................... 3, 4, 6, 20
Configuration:Configuration Programs .............................................................................................................................................. 3
Configuration:IBM PC and Compatibles ............................................................................................................................................. 3
Configuration:Macintosh Computers ................................................................................................................................................... 6
Configuration:Priport Controller.......................................................................................................................................................... 3
Configuration:Windows 3.1 ................................................................................................................................................................ 4
Configuration:Windows 95 ................................................................................................................................................................. 4
Copy Setting .............................................................................................................................................................................. 18, 21
Diagnostic Button ............................................................................................................................................................................ 21
Diagnostic Status Page ...................................................................................................................................................................... 24
DigiPrint ................................................................................................................................................................................ 1, 17, 19
DigiPrint Monitor ................................................................................................................................................................ 17, 19, 24
DigiPrint Utility ......................................................................................................................................................................... 17, 23
Factory Settings ................................................................................................................................................................................. 3
Factory Settings:Input Buffers............................................................................................................................................................ 3
Factory Settings:Mode ....................................................................................................................................................................... 3
Factory Settings:Page Size ................................................................................................................................................................. 3
Fonts................................................................................................................................................................................................ 21
Front Panel Indicator Lights ............................................................................................................................................................. 18
Graphic Device Interface (GDI) ......................................................................................................................................................... 1
Image Overlay ................................................................................................................................................................................. 19
Installation.......................................................................................................................................................................................... 2
Memory Requirements ....................................................................................................................................................................... 1
Network ........................................................................................................................................................................................... 21
Operation ......................................................................................................................................................................................... 18
Page Size ........................................................................................................................................................................................... 1
Page Size Selection .......................................................................................................................................................................... 19
Parallel ........................................................................................................................................................................................ 2, 20
Power©On/Power©Off Sequence .................................................................................................................................................... 18
Printing .............................................................................................................................................................................................. 7
Printing:GDI © Windows 3.1 ............................................................................................................................................................ 7
Printing:GDI © Windows 95 ........................................................................................................................................................... 12
Printing:Printer Drivers ...................................................................................................................................................................... 7
Printing:QuickDraw © Macintosh .................................................................................................................................................... 17
Priports Supported ............................................................................................................................................................................. 1
QuickDraw ...................................................................................................................................................................................... 17
RAM Memory ................................................................................................................................................................................. 20
Ready Light ............................................................................................................................................................................... 18, 22
Reverse Scanning............................................................................................................................................................................. 21
Scanned Images .............................................................................................................................................................................. 21
Service............................................................................................................................................................................................. 21
Short Drum ................................................................................................................................................................................ 11, 16
System Requirements.......................................................................................................................................................................... 1
Troubleshooting ............................................................................................................................................................................... 22
Windows 3.1 ................................................................................................................................................................................ 4, 20
Windows 95 ................................................................................................................................................................................. 4, 20
C237
SERVICE MANUAL
OVERALL MACHINE INFORMATION
ESSENTIAL DIFFERENCES BETWEEN THE C237 AND C231 MODELS

1. OVERALL INFORMATION

Information
Overall
1.1 ESSENTIAL DIFFERENCES BETWEEN THE C237
AND C231 MODELS
No. Item Remarks
1 Fast Printing Speed The maximum printing speed is increased from the
current 120 cpm to 130 cpm.
C231 model: 80, 100, 120 sheets/minute
C237 model: 80, 100, 130 sheets/minute
2 Print Paper Weight By changing the type of rubber on the separation
pad, the print paper weight specification is changed.
C231 model: 47.1 g/m2 to 157.0 g/m2
C237 model: 47.1 g/m2 to 209.3 g/m2
3 Energy Saver Mode Energy saver mode lowers the energy consumption
level below 10 W. When the machine enters Energy
saver mode, only the LED for the clear mode key
stays on. All other keys and the LCD remain on
stand-by until the clear mode key is touched.
4 Combine Two Originals The model is equipped with an image rotation feature
memory where the scanned image is rotated 90
degrees using an image processing technology.

C237V501.WMF

The above combinations are pre-programmed and


can be selected easily by pressing the “Combine
Copies” key on the operation panel.
5 Exit Pawl Air Pump To ensure paper separation from the drum, the exit
pawl air pump system is added.
By adding the exit pawl air pump unit, thin paper
separation from the drum has been improved.
The unit is only added on the Chinese model.
6 MPU, PSU, Operation Some related parts are different.
Panel Boards Refer to the new electrical components section for
details.

SM 1-1 C231/C237/C238
ESSENTIAL DIFFERENCES BETWEEN THE C237 AND C231 MODELS

No. Item Remarks


7 Paper Separation The paper feed roller pressure position and paper
Pressure Adjustment separation pressure position are changed. For
details, refer to the paper separation pressure
adjustment in the replacement and adjustment
section.
8 Supply Incompatibilities Ink:
The C237 and C231 model black inks are not
interchangeable. In addition, the C237 model black
inks are designed differently for each vendor brand.
The C237 and C231 color inks are interchangeable.

Master:
The C237 and C231 master rolls are not
interchangeable.
9 Master Eject Unit The C237 model has increased the ejected master
capacity. There are additional parts [A] inside the
master eject unit for better master compression.

[A]
C237V503.WMF

C231/C237/C238 1-2 SM
ESSENTIAL DIFFERENCES BETWEEN THE C237 AND C231 MODELS

No. Item Remarks

Information
10 New SC and SP Several SC codes, SP numbers, and input check

Overall
numbers codes were changed.

SC code:
E-21 Paper exit timing sensor remains off
E-22 2nd feed timing sensor remains off
E-23 Master eject position sensor remains off
E-24 Feed start timing sensor remains off

SP number:
No. 14 Not used for the C237 model
No. 17 Not used for the C237 model
No. 18 Master Type
No. 19 Not used for the C237 model
No. 125 Auto Energy Saving

Input check:
Code 51 Not used for the C237 model

Refer to the service tables section for details.

SM 1-3 C231/C237/C238
SPECIFICATIONS

1.2 SPECIFICATIONS
The specifications are identical to the C231 models, except for the following.
Printing Speed: 80, 100, 130 sheets/minute (3 steps)
Print Paper Weight 47.1 g/m2 to 209.3 g/m2 [12.5 lb to 55.6 lb]
Master Process Time: Platen mode:
Less than 29 seconds (A4 paper)
ADF mode:
Less than 34 seconds (A4 paper)
Master Eject Box Capacity Normal conditions:
60 masters (Master for B4 drum)
70 masters (Master for LG drum)
80 masters (Master for A4 drum)
Maximum Power Consumption: Max: 250 W (Same as the C231 model)
Energy saver mode: Below 10 W
Dimensions: Trays closed:
607 mm x 651 mm x 567 mm
607 mm x 601 mm x 567 mm
(Chinese model)
607 mm x 651 mm x 617 mm (With ADF)
607 mm x 601 mm x 617 mm (With ADF)
(Chinese model)
Trays open:
1187 mm x 651 mm x 567mm
1187 mm x 601 mm x 567mm
(Chinese model)
1187 mm x 651 mm x 617mm (With ADF)
1187 mm x 601 mm x 617mm (With ADF)
(Chinese model)
Noise Emission: At 80 rpm printing speed: 68 dB
(At the operation position) At 100 rpm printing speed: 70 dB
At 130 rpm printing speed: 73 dB

C231/C237/C238 1-4 SM
NEW ELECTRICAL COMPONENTS

1.3 NEW ELECTRICAL COMPONENTS

Information
Overall
1.3.1 MAIN BODY
2
25

C237V502.WMF

17

1.3.2 TABLES OF ELECTRICAL COMPONENTS


Boards
Index No. Name Function
Main Processing Controls all machine functions both directly and
Unit (MPU) through other boards.
2
(The backup RAM number on the MPU is changed
from IC140 to IC145.)
Operation Panel These boards control the operation panel.
25
Boards
Power Supply Unit Provides DC power to the system.
(PSU) [VR2 on the PSU (used for adjusting thermal head
17
voltage) has been moved to a new position, but there
are no changes in its function.]

Switches
Index No. Name Remarks
- Test Switch Not used for the C237 model
Master Making Unit Not used for the C237 model
- Cover Safety
Switch

SM 1-5 C231/C237/C238
DETAILED SECTION DESCRIPTIONS
PAPER FEED

2. DETAILED SECTION DESCRIPTIONS


2.1 PAPER FEED
2.1.1 PAPER FEED/SEPARATION PRESSURE ADJUSTMENT
MECHANISM

Descriptions
Detailed
Thick Paper
[A]
Standard

Thin Paper

[B]

[C] C237D574.WMF

The C237 model has an additional adjustment level for paper feed pressure. The
paper feed pressure adjustment now has 3 levels.

C231 model C237 model


Standard, Thick Paper Standard, Thick Paper, Thin Paper

Standard: Paper feed pressure via the weight of the paper feed roller unit [A].
Thick Paper: Gives a higher pressure, using pressure from the roller [B] in
addition to the weight of the paper feed roller unit [A].
Thin Paper: Gives a lower pressure by lifting up the feed roller unit with a spring
[C].

NOTE: The paper feed pressures for standard and thick paper are the same as for
the C231 model.

SM 2-1 C231/C237/C238
PAPER DELIVERY

2.2 PAPER DELIVERY


2.2.1 EXIT PAWL AIR PUMP MECHANISM (CHINESE MODEL
ONLY)

[C]
[A]

[D]

[B] C237D500.WMF

Drive from the main motor is transmitted to the pump gear [A] through gears and a
timing belt [B]. When the gear [A] rotates, it drives the piston [C] back and forth.
The piston moves forward and pushes a jet of air out through the nozzle [D]. This
jet of air helps to separate the paper from the drum.

C231/C237/C238 2-2 SM
INSTALLATION
INSTALLATION

3. INSTALLATION
There are no differences from the C231 model in this section.

Installation

SM 3-1 C231/C237/C238
SERVICE TABLES
SERVICE CALL CODES

4. SERVICE TABLES
4.1 SERVICE CALL CODES
*: Status code unique to the C237 model
No. Description/Definition Points to Check
E-00 Clamper Motor Failure Mechanical interference
The MPU cannot detect the master clamper with the clamper drive
position sensor signal (open or closed) within 1.2 Master clamper sensors
seconds after the clamper motor turns on. Clamper motor
Clamper drive
mechanism
E-01 Cutter Failure Master cut error
The cutter HP sensor does not turn on within 3 occurred
seconds after the cutter motor turns on. Cutter switch
Cutter motor
If the master is not cut at the end of the master Cutter drive mechanism
making. The drum master detection sensor is used
to check if the black cover at the trailing part of the
drum cloth screen is covered by the master just

Service
before the drum returns the home position. In this

Tables
case, the SC is cleared once the power is off.
E-02 Paper Table Drive Failure Paper table drive motor
The paper height sensor or the table lower limit Paper height sensor or
sensor does not turn on within 7 seconds after the table lower limit sensor
table drive motor turns on. Mechanical interference
with the paper table
drive
E-04 Thermal Head Overheat Thermal head
Temperature of the thermal head is greater than Thermistor of the
54°C when the Start key is pressed. thermal head (short
circuit)
Wait for the thermal
head to cool down
E-06 Main Motor Lock Main motor
The CPU cannot detect the feed start timing sensor Power to the main motor
signal within 2 seconds after the main motor turns Feed start timing sensor
on, or the sensor remains on for more than 0.5 Mechanical interference
seconds. with the drum drive
E-09 Thermal Head Thermistor Open Thermal head thermistor
The thermistor output voltage (CN109-A1) is Thermal head connector
greater than 4.9 volts.
E-10 Thermal Head Drive Failure Thermal head
The CPU detects an abnormal condition in the MPU
thermal head drive circuit. Thermal head connector
and harness

SM 4-1 C231/C237/C238
SERVICE CALL CODES

No. Description/Definition Points to Check


E-12 Pressure Plate Motor Failure Mechanical interference
The pressure plate home position sensor signal is with the pressure plate
not detected within 4 seconds after the pressure drive
plate motor turns on. Pressure plate motor
Pressure plate HP
sensor
E-13 Scanner Malfunction Mechanical interference
The scanner HP sensor does not turn on after the with the scanner
scanner motor moves for more than 7 seconds Defective scanner HP
back to the home position after scanning. sensor

The scanner cannot leave the home position within


4 seconds of power on.
When the scanner cannot return to the home
position within 2 seconds of leaving.
E-14 IPU error MPU
Signal transmission error (from the IPU) occurred in
the MPU.
*E-21 Paper exit timing sensor remains off Paper exit timing sensor
The paper exit timing sensor does not activate
before the master eject position sensor activates.
*E-22 2nd feed timing sensor remains off 2nd feed timing sensor
The 2nd feed timing sensor does not activate
before the paper exit timing sensor activates.
*E-23 Master eject position sensor remains off Master eject position
The master eject position sensor does not activate sensor
before the feed start timing sensor activates.
*E-24 Feed start timing sensor remains off Feed start timing sensor
The feed start timing sensor does not activate
before the 2nd feed timing sensor activates.

C231/C237/C238 4-2 SM
SERVICE PROGRAM TABLE

4.2 SERVICE PROGRAM TABLE


*: Accessible by a customer
**: SP mode unique to the C237 model
***: Not used for the C237 model
Factory
No. Display Function Settings Comments
Setting
2 ADF Unit Enables ADF operation. 0: No 0
1: Yes
3 Key Counter Enables key counter 0: No 0
operation. 1: Yes
4 Key Card Used only in Japan. 0: No 0
1: Yes
*5 Tape Marker Disables tape marker 0: No (Use 0
Off operation. the tape
marker)
1: Yes
*10. Min. Print Limits the minimum print 0 to 9999 0
quantity that can be
entered.

Service
Tables
*11 Max. Print Limits the maximum print 0 to 9999 9999
quantity that can be
entered.
*12 Set Display Selects the language used 0 to 8 1
Mode on the display.
0: Japanese
1: English
2: German
3: French
4: Italian
5: Spanish
6: Chinese
7: Dutch
8: Portuguese(Brazil)
*13 Set Size Selects the metric size (mm) 0: mm -
Mode or inch size on the display. 1: Inch
***14 Not used for the C237 model
15 Set Drum Selects the drum size that 0:B4 - Never change
-1 Size matches the machine. 1:A4 the setting.
NOTE: This function is for 2:LG
production line use only.
-2 Select the area name. 0:JPN - Displays only
1:Asia when “0:B4” is
2:EU selected in
SP15-1.
Never change
the setting.

SM 4-3 C231/C237/C238
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
16 LCD Changes the LCD contrast. 17 to 24 21
Contrast
Adjust
***17 Not used for the C237 model
**18 Master Type Selects the master 0:Overseas 0 Never change
production district. 1:Japan the setting.
***19 Not used for the C237 model
*20 Buzzer On Turns the beeper on. 0: No 0
1: Yes
*21 Prints/Master Adjusts the cost ratio of 0 to 50 0 The set
Cost masters to prints for number (0 to
accounting purposes. 50) is
(When SP4 is set at 1, automatically
This function cannot be added to the
used.) key counter
each time a
master is
used.
22 Home The drum home position 0 to 9 5 Never change
Position (the master eject position) the setting.
Adjust changes.
23 Plot Position
The drum stop position for 0 to 9 3 Never change
Adjust the master making changes. the setting.
*25 Clear 2 In 1Selects whether to reset the 0: No 0
Combine 2 Original mode 1: Yes
automatically after master
making.
26 Feed Timing Adjusts the registration 0 to 7 3
Adjust motor on timing for better
paper registration.
27 ADF Current Lowers the current to the 0: No 0 If the ADF
Down ADF motor. 1: Yes motor vibrates
due to a part
variation
causing noise,
reduce the
motor current
with this
mode.
28 Paste Adjusts the Paste Shadow 0: Standard 0
Shadow Erase level that can be set 1: Light
Erase with the key on the 2: Lighter
operation panel. The
shadows of pasted-up
edges on originals lighten.

C231/C237/C238 4-4 SM
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
*29 Pht Determines whether the 0: Correc- 0
Background original background tion is
Correct correction is done in Photo not done.
mode. 1: Correc-
tion is
done.
30 Sub Scan Adjusts the sub-scan -1.9 to (0) • For the
Mag. Adjust magnification. +1.9% platen
mode
• 0.1% steps
• Use the
Memory/
Class key
for "+" or "-"
31 SCN Center Adjusts the center position -1.9 to +1.9 0 • For the
Adjust of copies in the platen mm platen mode
mode. • 0.1 mm
steps
• Use the
Memory/

Service
Tables
Class key
for "+" or "-"
• See
Remark 1
32 SCN Line Adjusts the position of the -1.9 to (0) • This is for
Adjust scanner (CIS) in the ADF +1.9% production
mode. If images cannot be use only.
scanned in the ADF mode, • 0.1% steps
adjust the position. • Use the
Memory/
If the value is changed, also Class key
perform SP38. for "+" or "-
"
33 Lead Edge Adjusts the lead edge 4 to 10 mm 5
Adjust margin.
34 Head Energy Adjusts the thermal head 0 to -99% (0)
Adjust energy for the normal mode.
(Normal)
35 Economy Adjusts the thermal head 0 to -99% (-8)
Head Energy energy for the Economy
Adjust mode.
36 ADF Mag. Adjusts the ADF sub-scan -1.9 to (0) • For the ADF
Adjust magnification. +1.9% mode
• 0.1% steps
• Use the
Memory/
Class key
for "+" or "-"

SM 4-5 C231/C237/C238
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
37 ADF Center Adjusts the center position -1.9 to +1.9 0 • For the ADF
Adjust of copies in the ADF mode. mm mode
• 0.1 mm
steps
• Use the
Memory/
Class key
for "+" or "-"
• See
Remark 1
38 ADF Scan Adjusts the ADF scanning -4.9 to (0) • 0.1 mm
Line Adjust start position. 4.9 mm steps.
• Use the
Memory/
Class key
for "+" or "-".
• See
Remark 2
39 Trail Edge Adjusts the blank margin at 0 to 1 1 mm steps.
Adjust the trailing edge of prints. 3 mm
*40 Original Specifies the image mode at 0: Letter 0
power-up. 1: Lt/Photo
2: Photo
*41 Image Specifies the image density 0: Light 1
Density at power-up. 1: Standard
2: Dark
3: Darker
*42 Print Speed Specifies the printing speed 1: 80 rpm 2
at power-up. 2: 100 rpm
3: 120 rpm
*43 Auto Cycle Specifies whether Auto 0: No 0
Mode Cycle mode is selected at 1: Yes
power-up.
*45 Std. Image Specifies the image position 40: +10mm 20
Position at power-up. 
20: 0 mm

0: -10 mm
46 Set Specifies whether the fine 0:No 0
Finemode mode is selected at power- 1:Yes
Default up.
47 Swap Start Enables swapping the start 0:No 0
Key (master making) key 1:Yes
function and the print key
function depending on the
end user’s preference.

C231/C237/C238 4-6 SM
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
52 Compress W Compressing the ejected 0: No 0 See remark 3
Start Key masters is done every time 1: Yes
when the Start key is
pressed for the master
making.
60 Clear All Returns all SP modes to the 0: No 0 The memory
Memory default settings. 1: Yes is cleared after
pressing the
Enter (#) key.
61 Clear Returns all SP modes to the 0: No 0 The memory
Memory/ default settings except for 1: Yes is cleared after
Except Adj. Adjustments. pressing the
Enter (#) key.
70 Original Displays the total number of 0
Feed Jam original jams. (A)
71 Paper Feed Displays the total number of 0
Jam paper feed jams. (B)
72 Paper Wrap Displays the total number of 0
Jam times that paper has
accidentally wrapped

Service
Tables
around the drum. (E)/(BE)
73 Paper Displays the total number of 0
Delivery Jam paper delivery jams. (G)
74 Master Feed Displays the total number of 0
Jam master feed jams. (C)
75 Master Displays the total number of 0
Delivery Jam master delivery jams. (F)
76 Clear Jam Clears all jam counters. 0: No 0 The memory
Counters 1: Yes is cleared after
pressing the
Enter (#) key.
*81 Quality Start Specifies how many prints 0 to 3 0 This mode is
No. are made with the lowest sheets to ensure that
drum rotation speed (30 the first print
rpm) to stabilize image has sufficient
density for the beginning ink density
prints after a new master is even if the
made. machine was
not used for a
long.
*82 Skip Feed Specifies how many prints 1 to 9 2 "1" means no
No. are skipped between prints skip.
in the skip feed mode.

SM 4-7 C231/C237/C238
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
*84 Auto Multi Specifies the initial mode for 0: No 0
Copy the Combine 2 Originals 1: Yes
mode. (Two
identical
images
are made if
the Master
Making key
is pressed
once.)
***85 Not used for C237 model
*87 Memory Specifies the printing 0: Memory 0 See remark 4
Print operation when in Memory 1: Stack
mode.
*88 Auto Specifies whether the 0: No 0 See remark 5
Memory/ Memory/Class mode is 1: Yes
Class used.
90 Thermal Select "1" to carry out the 0: Off 0
Head Test thermal head test. 1: On
91 CIS Test Select "1" to carry out the 0: Off 0 The mode is
CIS test. Select the photo 1: On cancelled
mode and make a new once a master
master. If the CIS is is made or the
damaged, white or black power is
lines corresponding to turned off.
damaged pixel elements will
appear on prints.

95 Scanner Carries out a scanner free Start with 0


Free Run run test. the Print
Start key.
Stop with
the Stop
key.
96 ADF Original Carries out an ADF original Start with
Feed feed test. the Print
Start key.
Stop with
the Stop
key.
98 Economy Displays the total number of 0
Count masters made in Economy
mode.
103 Margin Displays the total number of 0
Erase Count masters made with the
Margin Erase key.

C231/C237/C238 4-8 SM
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
104 On line Displays the total number of 0
Count masters made in On Line
mode.
105 Overlay Displays the total number of 0
Count masters made in Overlay
mode.
106 Enlarge Displays the total number of 0
Count masters made in Fixed
Enlargement mode.
107 Reduction Displays the total number of 0
Count masters made in Fixed
Reduction mode.
111 Total Count Displays the total number of 0 M: Master
masters and prints. count
P: Print count
*113 Resettable Used by the customer to 0 M: Master
Count display the total number of count
masters and prints. P: Print count
*114 CLR Reset- Clears the resettable total 0: No 0
table Count master/print counters. 1: Yes

Service
Tables
115 ADF Mode Displays the total number of 0
Count sheets fed in the ADF
mode.
116 Scanner Displays the total number of 0
Mode Count originals set in platen mode.
117 Color Drum Displays the total number of 0
Count prints made using the color
drum.
119 CLR All Total Clears the following 0: No
Count counters: 1: Yes
SP Nos. 111, 115, 116, and
117.
*120 User Code Selects user code mode. 0: No
-1 Mode 1: Yes
-2 Auto Reset Selects the auto reset time. 0: Unlimited 0 Displays only
Time 1: 1 min. when "Yes" is
2: 2 min. selected in
3: 3 min. SP120-1.
4: 4 min.
5: 5 min.
*121 UC Count Displays the total number of 0 Press the #
masters and prints made key to shift to
with each user code. another user
code.
*122 Clear UC Clears the selected user 0: No 0 Same as
Count code counter. 1: Yes above.
*123 Total UC Displays the total number of 0
Count masters and prints for up to
20 user codes.

SM 4-9 C231/C237/C238
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
*124 Clear Total Clears the total user code 0: No 0
UC Count counter. 1: Yes
*/** Auto Energy Selects an energy saver 0 to 120 3 0: Not
125 Saving mode time from 0 to 120 min selected
minutes
130 Input Check Displays the inputs from
Mode sensors and switches.
131 Output Turns on the electrical
Check Mode components.
132 All Indicators Turns on all the indicators Press the #
ON on the operation panel. key to light all
the indicators.
135 SN: Master Displays the master end Unit: Volts
End sensor voltage.
140 Ink Detection Specifies whether ink 0: No 1
detection is done. 1: Yes
141 Paper Specifies whether paper 0: No 1
Detection end detection is done. 1: Yes
142 Master End Specifies whether master 0: No 1
Detection end detection is done. 1: Yes
146 ADF Cover This mode disables the ADF 0: No 1 This function
Detection cover switch. 1: Yes is valid only
when SP2 is
set at "1".
147 ADF Set This mode disables the 0: No 1 If "0" is
Detection platen cover sensor 1: Yes selected, "Set
detection. the original" is
displayed
each time at
master
making.
150 Control ROM Displays the ROM part P/No. YYYY/MM/DD
No. number and the ROM
manufacturing date.
151 Machine No. Displays the machine serial 0 Input the serial
number and the installation number and
date. the installation
date.

C231/C237/C238 4-10 SM
SERVICE PROGRAM TABLE

Factory
No. Display Function Settings Setting
Comments
152 Service Tel. Input the service 0 • Use the
No. representative's telephone number
number, which is displayed keys to
with the service call code. input the
telephone
number at
installation.
• Press the
Memory/
Class key if
you wish to
add a
hyphen
between the
digits.
153 Last Service Displays the last service 0
Code call.
*160 Side Ers. Adjusts the default side 2 to 20 mm 5 mm
edge margin width in the or or
Margin Erase mode. 0.1 to 0.8 0.2”

Service
Tables
inch
*161 Center Ers. Adjusts the default center 4 to 60 mm 10 mm
margin width in the Margin or or
Erase mode. 0.2 to 2.3 0.4”
inch
*162 Horizontal Adjusts the default 2 to 20 mm 5 mm
Ers. horizontal edge (top and or or
bottom) margin in the 0.1 to 0.8 0.2”
Margin Erase mode. inch
*170 ERS. **1 Enter the original size that (100 to 0 x 0 The original
you want to use with the 258) x (100 size entered is
Margin Erase mode. to 364) mm displayed by
or pressing the
(4.0 to Select Size
10.0) x (4.0 And Direction
to 14.3 ) ("∧" or "∨")
inch keys when in
the Margin
Erase mode.

*171 ERS. **2 Enter the original size that (100 to 0x0 Same as
you want to use with the 258) x (100 above
Margin Erase mode. to 364) mm
or
(4.0 to
10.0) x (4.0
to 14.3 )
inch

SM 4-11 C231/C237/C238
INPUT/OUTPUT CHECK MODE

Factory
No. Display Function Settings Setting
Comments
*172 ERS. **3 Enter the original size that (100 to 0x0 Same as
you want to use with the 258) x (100 above
Margin Erase mode. to 364) mm
or
(4.0 to
10.0) x (4.0
to 14.3 )
inch

4.3 INPUT/OUTPUT CHECK MODE


Input Check Table
*: Not used for the C237 model
Code LCD Display Component Checked
SN: ADF Cover ADF Cover Switch
1
In- 1
SN: 1st Original Document Sensor
2
(ADF) In- 2
SN: 2nd Original Scan Line Sensor
3
(ADF) In- 3
SN: Paper End Paper End Sensor
18
In-18
SN: Paper Table Low Table Lower Limit Sensor
20 Limit
In-20
SN: Paper Height Paper Height Sensor
21
In-21
KEY: Table Down Paper Table Lowering Switch
22
In-22
SN: Master End Master End Sensor
26
In-26
SIG: Ink When the Ink Detecting Pin detects ink
27
In-27
SN: Pressure Plate Pressure Plate Home Position Sensor
31 Home Position
In-31
SN: Pressure Plate Pressure Plate Limit Sensor
32 Limit Position
In-32
SW: Master Eject Box Eject Box Set Sensor
33
In-33
SIG: Key Counter When a key counter is installed
39
In-39

C231/C237/C238 4-12 SM
INPUT/OUTPUT CHECK MODE

Code LCD Display Component Checked


SN: Paper Exit Paper Exit Sensor
42
In-42
SN: Master Eject Master Eject Sensor
43
In-43
SN: Drum Master Drum Master Sensor
44
In-44
SN: Scanner Scanner Home Position Sensor
45 Home Position
In-45
SN: Platen Set Platen Cover Sensor
47
In-47
*51 Not used for the C237 model
SW: Cover Open Door Safety Switch
52
In-52 Scanner Unit Safety Switch
SN: Cutter Cutter Home Position Sensor
53 Home Position
In-53
SN: Master Set Cover Master Set Cover Sensor
54
In-54

Service
SN: Feed Start Feed Start Timing Sensor

Tables
56 Timing
In-56
SN: 2nd Feed 2nd Feed Timing Sensor
57 Timing
In-57
SN: Paper Exit Paper Exit Timing Sensor
58 Timing
In-58
SN: Master Eject Master Eject Position Sensor
59 Position
In-59
SN: Drum Set When the drum connector is connected
62
In-62
SN: Clamper Close Clamper Close Sensor
65
In-65
SN: Clamper Open Clamper Open Sensor
66
In-66
SN: Registration Paper Registration Sensor
68
In-68

SM 4-13 C231/C237/C238
INPUT/OUTPUT CHECK MODE

Output Check Table


There are no differences from the C231 model in this section.
Code LCD Display Description
MOTOR: Master Eject Turns on the master eject motor.
3
Out- 3
MOTOR: Vacuum Turns on the vacuum fan motor.
6
Out- 6
MOTOR: Air Knife Turns on the air knife fan motor.
7
Out- 7
SIG: Key Counter Increments the key counter.
8
Out- 8
COUNTER: Master Increments the master counter.
9
Out- 9
COUNTER: Paper Increments the paper counter.
10
Out-10
MOTOR: Ink Supply Turns on the ink pump motor.
12
Out-12
SOL: Print Pressure Turns on the pressure release solenoids.
14 Out-14 At the same time, it turns on the paper transport
motor.
MOTOR: Paper Table Turns on the paper table motor (down).
18 Down
Out-18
MOTOR: Paper Table Turns on the paper table motor (up).
19 Up
Out-19
SIG: Fluorescent Lamp Turns on the xenon lamp.
21
Out-21
MOTOR: Cutter Turns on the cutter motor.
22 + Direction
Out-22
MOTOR: Cutter Turns on the cutter motor and moves the cutter
23 Home to the home position.
Out-23
MOTOR: Drum Home Turns on the main motor and moves the drum to
27 Stop the home position.
Out-27
MOTOR: Drum Plot Turns on the main motor and moves the drum to
28 Stop the master making position.
Out-28
MOTOR: Original Feed Turns on the ADF motor.
33
Out-33
MOTOR: Master Feed Turns on the master feed motor at high speed.
34 High Speed
Out-34

C231/C237/C238 4-14 SM
INPUT/OUTPUT CHECK MODE

Code LCD Display Description


MOTOR: Master Feed Turns on the master feed motor at low speed.
35 Low Speed
Out-35
MOTOR: Master Feed Turns on the master feed motor at normal speed.
36 Normal Speed
Out-36
MOTOR: Scanner Turns on the scanner motor.
The scanner moves to the original scanning
37 position for ADF mode when the Start key is
pressed. It returns to home position when the
Start key is pressed again.
SIG: VHD on Applies thermal head voltage.
41 Out-41 Power is applied by pressing the Start key. It is
stopped by pressing the Clear/Stop key.
MC: Paper Feed Turns on the paper feed clutch.
42
Out-42
MOTOR: Paper Turns on the paper transport motor while the
43 Delivery Start key is pressed.
Out-43
MOTOR: Clamper Turns on the clamper motor and moves the

Service
Tables
44 Close clamper to the close position.
Out-44
MOTOR: Clamper Turns on the clamper motor and moves the
45 Open clamper to the open position.
Out-45
MOTOR: Pressure Turns on the pressure plate motor and moves the
46 Plate ON plate to the lower limit position.
Out-46
MOTOR: Pressure Turns on the pressure plate motor and moves the
47 Plate OFF plate to the home position.
Out-47

SM 4-15 C231/C237/C238
Rev. 07/2001 ROM HISTORY

⇒ 4.4 ROM HISTORY


4.4.1 C237 FIRMWARE MODIFICATION HISTORY

C237 FIRMWARE MODIFICATION HISTORY


REV. SERIAL
DESCRIPTION OF MODIFICATION
LEVEL NUMBER
This is the first mass production. Main ROM: Initial
C237 5105-B Production
Feed ROM:
C237 5107-A
MPU:
C237 5100-B
• Improved the paper registration when the Main ROM: July 2000
machine feeds paper at 130 rpm. C237 5105-B Production
Feed ROM:
C237 5107-B
MPU:
C237 5100-C
Main ROM: August 2000
• Corrected the image position failure when the Production
C237 5105-C
‘combine 2 original mode’ is used. (Main ROM)
Feed ROM:
• To ensure paper registration at 130 rpm, paper
C237 5107-C
feed timing was changed. (Feed ROM)
MPU:
C237 5100-D
• Modified because the counter on the operation Main ROM: September
panel returns to the previous value when the C237 5105-D 2000
machine stopped because of a problem (e.g. jam Feed ROM: Production
during a copy job). C237 5107-C
MPU:
C237 5100-F
This version causes problems and should not be Main ROM: October 2000
used. C237 5105-F Production
Refer to version H history for the problem. Feed ROM:
C237 5107-C
• The specification of the ‘Combine 2 original mode’ MPU:
for U.S. version models was changed from ‘LT x C237 5100-J
LT = LG 77%’ to ‘LT x LT = LT 65%’.
• The specification of the ‘Combine 2 original mode’
was changed to fit between the paper centerline
and the image centerline, and 5 mm at the leading
edge image was cut (see Remark 1 on the next
page).
• The motion time of the pressure plate motor has
been changed from 2.8 ms to 1.8 ms, to prevent
the motor on master eject section has a load a
long term.

NOTE: This issue is related to the U.S. version


models only.

C231/C237/C238 4-16 SM
Rev. 07/2001
ROM HISTORY

C237 FIRMWARE MODIFICATION HISTORY


REV. SERIAL
DESCRIPTION OF MODIFICATION
LEVEL NUMBER
• The image position was fixed because 2.3 mm Main ROM: November
was cut from the image when the North America C237 5105-H 2000
machine used ‘combine 2 original mode’. Feed ROM: Production
C237 5107-C
NOTE: This issue is related to the U.S. version MPU:
models only. C237 5100-L
• Added a stop command for the registration motor. Main ROM: November
Intermittently the registration motor will not stop C237 5105-H 2000
after the paper is properly captured between the Feed ROM: Production
drum and the pressure roller. This symptom was C237 5107-D
due to a firmware bug, and it has been solved. MPU:
C237 5100-N

Remark 1:
D F

Service
Tables

SM 4-17 C231/C237/C238
PREVENTIVE MAINTENANCE
PREVENTIVE MAINTENANCE

5. PREVENTIVE MAINTENANCE
There are no differences from the C231 model in this section.

Maintenance
Preventive

SM 5-1 C231/C237/C238
REPLACEMENT AND ADJUSTMENT
MASTER FEED SECTION

6. REPLACEMENT AND ADJUSTMENT


6.1 MASTER FEED SECTION
6.1.1 MASTER END SENSOR ADJUSTMENT
Purpose:
To ensure that the sensor detects the end mark (a solid black area) on the master
roll.

NOTE: In the C237 model, the master end sensor input voltage, when detecting
the solid black area, was changed from 1.5 ± 0.1 volts to 2.0 ± 0.1 volts.

Adjustment standard:
Within 2.0 ± 0.1 volts (when detecting the solid black area)
Within 3.7 ± 0.1 volts (when detecting a new master roll)

1. Make a print that includes a solid-fill black area.


2. Open the scanner unit, and remove the master roll.
3. Position the print so that the solid black area faces the master end sensor.
4. Turn on the main switch and access the SP mode.
5. Select the master end sensor voltage mode (SP135), then press the Enter key.
6. The sensor input voltage is displayed on the operation panel. (If it is 2.0 ± 0.1
volts, the following steps are not necessary.)
7. Open the scanner unit, and remove the MPU cover.

Replacement
Adjustment
8. Adjust VR103 until the sensor input
voltage becomes 2.0 ± 0.1 volts.
9. Remove the solid black pattern from
the master end sensor.
10. Install a new master roll.
11. The sensor input voltage is displayed
on the operation panel. Check that it is
3.7 ± 0.1 volts.
C237R559.WMF

SM 6-1 C231/C237/C238
MASTER EJECT SECTION

6.2 MASTER EJECT SECTION


6.2.1 MASTER EJECT UNIT REMOVAL

[B]
1. Turn off the main switch and
disconnect the power plug.
2. Remove the 2 screws [A].
3. Pull out the master eject unit.
4. Disconnect the 2 connectors [B].

[A]
C237R500.WMF

6.3 PAPER FEED SECTION


6.3.1 PAPER SEPARATION PRESSURE ADJUSTMENT
Purpose:
To ensure that the friction pad exerts sufficient pressure for smooth printing paper
separation.
NOTE: As the default, the adjusting screw [A] is set at the 2nd position from the
top. The amount of separation pressure is the same as for the C231 model.
This change allows the separation pressure to be lowered more, which
makes it more effective for thin paper feed and separation.

Adjust the paper separation pressure by loosening


and moving the adjusting screw [A] up or down.
• Moving up the screw⇒
Increases the paper separation pressure
• Moving down the screw ⇒
Decreases the paper separation pressure [A]
Using this adjustment to cure non-feed and multi-
feed is not simple and depends on many factors.
Adjust using trial and error to get the best results.
Tighten the screw after the adjustment.
C237R542.WMF

C231/C237/C238 6-2 SM
PAPER DELIVERY SECTION

6.4 PAPER DELIVERY SECTION


6.4.1 AIR PUMP ADJUSTMENT (CHINESE MODEL ONLY)
Purpose:
To ensure that the paper exit pawl air pump produces a jet of air at the proper time.

[A]

[C] [D]

[B]
C237R501.WMF

C237R502.WMF

Replacement
Adjustment
1. Turn off the main switch and disconnect the power plug.
2. Remove the rear cover.
3. Remove the drum.
4. Disconnect the 2 connectors [A] and remove the stay [B].
5. Check whether the hole [C] in the pump drive gear is aligned with the hole [D]
in the air pump unit bracket.
6. If the alignment is incorrect, remove the air pump unit and reposition the gear.

SM 6-3 C231/C237/C238
C238
SERVICE MANUAL
INSTALLATION
INSTALLATION REQUIREMENTS

1. INSTALLATION
1.1 INSTALLATION REQUIREMENTS
Carefully select the installation location because environmental conditions greatly
affect machine performance.

1.1.1 OPTIMUM ENVIRONMENTAL CONDITION

1. Temperature 10 to 30 °C (50 to 86 °F)


2. Humidity 20 to 90 % RH
3. Install the machine on a strong and level base. The machine must be level
within 5 mm (0.2") both front to rear and left to right.

1.1.2 ENVIRONMENTS TO AVOID

1. Locations exposed to direct sunlight or strong light (more than 1,500 lux).
2. Dusty areas.
3. Areas containing corrosive gases.
4. Locations directly exposed to cool air from an air conditioner or reflected heat
from a space heater. (Sudden temperature changes from low to high or vice
versa may cause condensation within the machine.)

1.1.3 POWER CONNECTION

1. Securely connect the power cord to a power source.


2. Make sure that the wall outlet is near the machine and easily accessible.
3. Make sure the plug is firmly inserted in the outlet.
Installation

4. Avoid multi-wiring.
5. Do not pinch the power cord.

SM 1-1 C231/C237/C238
INSTALLATION REQUIREMENTS

1.1.4 ACCESS TO THE MACHINE


Place the machine near a power source, providing clearance as shown below.

C238I000.WMF

C231/C237/C238 1-2 SM
INSTALLATION PROCEDURE

1.2 INSTALLATION PROCEDURE


1.2.1 MAIN BODY
Accessory Check

C238I019.WMF

Make sure that you have all the accessories listed below:

Description Quantity
1. Master Spool............................................................................. 2
2. Paper Feed Side Pad................................................................ 2
Installation

3. Operating Instructions ............................................................... 1


4. NECR (Ricoh version only) ....................................................... 1
5. Model Name Plates (C238-22, -52 and -54 only)...................... 1 set

SM 1-3 C231/C237/C238
INSTALLATION PROCEDURE

Installation Procedure

[A]

[B]
C238I014.WMF

1. Unpack the box. When installing the optional table, mount the machine as
shown (there are 2 screws [A] packed with the table).

CAUTION
Only lift with the carrying handles on the bottom corners of the machine.
Secure the machine on the table with the 2 screws [A] provided. This
prevents the machine from falling from the table when the platen cover is
open.
Lock the casters of the table as shown [B], to prevent the machine from
moving (e.g. when the drum is set).

C231/C237/C238 1-4 SM
INSTALLATION PROCEDURE

C238I016.WMF

C238I017.WMF

Installation

C238I020.WMF

2. Remove the filament tape and string securing the covers and units as shown
above.

SM 1-5 C231/C237/C238
INSTALLATION PROCEDURE

3. Pull out the master making unit,


and take out the accessory bag
[A].

[A]

C238I038.WMF

4. Insert both spools into a new


master roll.

C238I030.WMF
5. Install the master roll as shown to the
right.

C238I032.WMF

[B]
6. Insert the leading edge of the master
roll under the platen roller. The arrows
[B] indicate the correct position of the
master leading edge.

C238I033.WMF

C231/C237/C238 1-6 SM
INSTALLATION PROCEDURE

7. Close the cover [C] using both hands.


8. Set the master making unit.

[C]

C238I031.WMF

9. Open the door, and insert a new ink


cartridge [D].

[D]

C238I034.WMF

10. Open the paper table, and load a


stack of paper .
11. Make sure that the side plates [E]
touch the paper gently. Shift the lock
lever [F] in the direction of the arrow.

[E]

[F]
Installation

C238I028.WMF

SM 1-7 C231/C237/C238
INSTALLATION PROCEDURE

12. Raise the paper delivery table [G] [G]


slightly, then gently lower it.
13. Lift the side plates and the end
plate, and adjust them to the
paper size.

C238I027.WMF

14. Firmly insert the power plug in the


outlet.
15. Make sure that the wall outlet is near
the machine and easily accessible.
16. Turn on the main switch [H].
17. Press the “Economy mode” key while
holding down the “0” key, to supply
ink inside the drum.
18. Make some test copies.
C238I026.WMF

[H]

C231/C237/C238 1-8 SM
INSTALLATION PROCEDURE

1.2.2 PLATEN COVER INSTALLATION (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against the following
list:

Description Quantity
1. Stepped Screw.............................................................................. 2

Installation Procedure

[A]

C238I001.WMF
Installation

1. Install the platen cover [A] (2 screws).

SM 1-9 C231/C237/C238
INSTALLATION PROCEDURE

1.2.3 ADF INSTALLATION (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against the following
list:

Description Quantity
1. Stepped Screw.......................................................................... 2
2. Screws ...................................................................................... 3
3. Screwdriver ............................................................................... 1
4. DF Exposure Glass ................................................................... 1
5. Decal - Exposure Glass ............................................................ 1
6. Decal - Scale - mm.................................................................... 1
7. Decal - Scale - inch ................................................................... 1
8. Scale Guide .............................................................................. 1
9. Stabilizer Bracket ...................................................................... 2
10. Thumbscrew ............................................................................. 4
11. Caution Label............................................................................ 1

C231/C237/C238 1-10 SM
INSTALLATION PROCEDURE

Installation Procedure

C238I002.WMF

1. Remove the strips of tape.

Installation

SM 1-11 C231/C237/C238
INSTALLATION PROCEDURE

[A]

C238I003.WMF

[H]

[G]
[F]

[E]

[D]
[C]

[B]

C238I004.WMF

2. Remove the left scale [A] (2 screws).


3. Place the DF exposure glass [B] on the glass holder.
NOTE: When installing the DF exposure glass, make sure that the white point
[C] is positioned at the lower front side, as shown.
4. Peel off the backing [D] of the double-sided tape attached to the rear side of the
scale guide [E], then install the scale guide (2 screws removed in step 2).
5. Install the two stud screws [F].
6. Mount the DF by aligning the holes [G] in the DF with the stud screws, then
slide the DF to the front as shown.
7. Secure the DF unit with two screws [H].

C231/C237/C238 1-12 SM
INSTALLATION PROCEDURE

[I]

[J]

C238I018.WMF

8. Connect the cables [I] and [J] to the main body.

[K]

C238I500.WMF
Installation

9. Attach the scale decal [K] as shown.


10. Plug in the power cord, then turn the main switch on.
11. Make a full size copy using the ADF. Then check to make sure the side-to-side
and leading edge registrations are correct. If they are not, adjust their values
(do the adjustment procedures in section 5.7.3).

SM 1-13 C231/C237/C238
INSTALLATION PROCEDURE

ADF stabilizer installation

[A]

[B]

C238I040.WMF

1. Attach the two stabilizer brackets [A] to the back of the table using the
thumbscrews (4 screws).
2. Attach the caution label [B], as shown.

CAUTION
This procedure must be done to prevent the machine from falling
backwards when the ADF is open.

C231/C237/C238 1-14 SM
INSTALLATION PROCEDURE

1.2.4 TAPE MARKER (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against the following
list:

Description Quantity
1. Knob Screw (C210, C217, C218, C219, C222, C223, C225,
C228, C238, C237, and C238 only) .................................... 2
2. Screw M4 x 25 (C211, C212, C213, C214, C216, C224,
and C226 only).................................................................... 2
3. Hexagon Nut M4 (C211, C212, C213, C214, C216, C224,
and C226 only).................................................................... 2
4. Auxiliary Bracket (C226 only).............................................. 1
5. Auxiliary Bracket (C238 only).............................................. 1
6. Screw M4 x 8 (C226 and C238 only) .................................. 2
7. Lock Washer (C226 only).................................................... 1
8. Lock Washer ....................................................................... 1
9. Tape.................................................................................... 1

Installation

SM 1-15 C231/C237/C238
INSTALLATION PROCEDURE

Installation Procedure
- For C238 -

[A]

C238I536.WMF

[D]

[B]

[C]

[E] C238I006.WMF

1. Turn off the main switch and unplug the power cord.
2. Remove the paper delivery plate (4 screws).
3. Cut the cap [A] off the rear cover of the main body with pliers, then connect the
tape marker cable to the main body.
4. Install the auxiliary bracket [B] on the tape marker with M4 x 8 screws
(accessories) [C].
5. Install the tape marker on the main body with two knob screws [D]
(accessories) in the two outer holes in the tape marker bracket.
NOTE: 1) Tighten the knob screws with a screwdriver to prevent them from
coming loose.
2) Install the lock washer [E] (accessories) with the lower of the two
knob screws.
6. Reinstall the paper delivery plate.
7. Refer to "Common Steps".

C231/C237/C238 1-16 SM
INSTALLATION PROCEDURE

- For C231 and C237-

[A]

[B] C238I536.WMF

[C]
C238I533.WMF

1. Turn off the main switch and unplug the power cord.
2. Remove the paper delivery table (2 screws).
3. Remove the paper delivery plate (4 screws).
4. Cut the cap [A] off the rear cover with pliers, then connect the tape marker
cable to the main body.
5. Install the tape marker on the main body with two knob screws [B]
(accessories) in the two outer holes in the tape marker bracket.
NOTE: 1) Tighten the knob screws with a screwdriver to prevent them from
coming loose.
2) Install the lock washer [C] (accessories) with the lower of the two
knob screws.
6. Reinstall the paper delivery plate and paper delivery table.
7. Refer to "Common Steps".
Installation

SM 1-17 C231/C237/C238
INSTALLATION PROCEDURE

- For C226 -

[A] [C]
[B]

C238I516.PCX [D]

C238I517.WMF
[F] [E]

Main Body:
1. Turn off the main switch and unplug the power cord.
2. Remove the rear cover (6 screws).
3. Replace the screw [A], to secure the AC drive board with M4 x 25 screws
(accessories).
4. Reinstall the rear cover.
5. Install the auxiliary bracket [B] on the main body with the hexagon nut [D]
(accessories) as shown.
NOTE: Install the lock washer [C] (accessories) with the nut.

Tape Marker:
6. Install the tape marker on the auxiliary bracket with two M4 x 8 screws [E]
(accessories).
7. Install the lock washer [F] (accessories) with one of the two screws.
8. Refer to "Common Steps".

C231/C237/C238 1-18 SM
INSTALLATION PROCEDURE

- For C210, C218, C219, C222, and C223 -

[A]

[B]

C238I502.PCX

1. Turn off the main switch and unplug the power cord.
2. Install the tape marker on the main body with two knob screws [A]
(accessories) in the two outer holes in the tape marker bracket.
NOTE: 1) Tighten the knob screws with a screwdriver to prevent them from
coming loose.
2) Install the lock washer [B] (accessories) with the lower of the two
knob screws.
3. Refer to "Common Steps".

— For Model C228 and the models on which the New Paper Delivery Table is
installed —
Use the two holes in the tape marker bracket [C] as shown below.

[C]
Installation

C238I504.PCX

SM 1-19 C231/C237/C238
INSTALLATION PROCEDURE

- For C217 and C225 -

[A]

[B]
C238I503.PCX

1. Turn off the main switch and unplug the power cord.
2. Install the tape marker on the main body with two knob screws [A]
(accessories) in the two inner holes of the tape marker bracket.
NOTE: 1) Tighten the knob screws with a screwdriver to prevent them from
coming loose.
2) Install the lock washer [B] (accessory) with the lower of the two knob
screws.
3. Refer to “Common Steps”.

C231/C237/C238 1-20 SM
INSTALLATION PROCEDURE

- Common Steps -

[A]
1. Remove the small cap in the rear cover of the
main body [A]. Then, connect the tape marker
cable [B] to the main body, and install the
connector cover [C] using one of the rear
cover securing screws. (For C238 and C238,
this has already been done.)

[C]

[B]
C238I518.PCX

2. Open the tape marker cover [D]. Then,


insert the leading edge of the tape into [D]
[E]
the tape entrance until it stops as
shown in the illustration [E].
NOTE: Be sure that the tape is
installed in the proper direction.
If it is not, the tape marker will
not work correctly.

C238I519.PCX

3. Turn on the main switch of the main


body and set the SP mode to activate
the tape marker. (Refer to the service [F]
program table.)
4. Turn on the tape marker switch [F].

C238I520.PCX
Installation

5. Press the tape cut button [G] to cut off


the leading edge of the tape. [G]
6. Check the tape marker operation using
the Memory/Class modes of the main
body.

C238I521.PCX

SM 1-21 C231/C237/C238
INSTALLATION PROCEDURE

1.2.5 ADDITIONAL DRUMS (OPTION)

[B]

[A]
C238I020.WMF

C238I534.WMF

There are two types of drum units:


A3 Size: Color drum
A4 Size: Black drum (Black ink only)

1. Remove the protective sheet [A] and the lock [B] from the drum unit.
2. Remove the tape securing the ink holder.
3. Attach a color indicator decal to the drum case. The decal must be the same
color as the ink in use.
4. Remove the drum unit.
5. Leave the master wrapped around the removed drum to protect the drum from
dust and from drying.
6. Keep the removed drum unit in the drum case.
7. Install the drum unit.
NOTE: The color drum indicator (or A4 drum indicator) on the operation panel
stays lit when a drum is mounted in the machine.
8. Remove the ink cartridge cap.
9. Insert the ink cartridge in the ink holder.

C231/C237/C238 1-22 SM
INSTALLATION PROCEDURE

1.2.6 INTERFACE BOARD (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against the following
list:

Description Quantity
1. Interface Board ................................................................... 1
2. Interface Cable.................................................................... 1
3. Screw M3 x 6 ...................................................................... 2
4. Lock Screw ......................................................................... 2
5. Washer................................................................................ 2

Installation Procedure

[G]

[D]
[A]
[E]

[B] C238I041.WMF
[F] C238I042.WMF

[C]
Installation

1. Remove the rear covers [A] [B] (8 screws).


2. Remove the I/F connector cover [C] (2 screws).
3. Install the I/F board [D] (accessories) in CN117 [E] on the MPU (2 screws).
4. Attach the cable [F] (accessories) to the connector bracket (2 screws) and
clamp the cable (6 clamps).
5. Connect the connector [G] at the opposite end to the I/F board.
6. Re-install the rear covers.

SM 1-23 C231/C237/C238
PREVENTIVE MAINTENANCE
MAINTENANCE TABLE

2. PREVENTIVE MAINTENANCE
2.1 MAINTENANCE TABLE
The following items should be maintained periodically. There are two sets of
intervals - one based on time and the other based on print count. For maintenance
items with entries in both of them, use whichever comes first.

C: Clean, R: Replace, L: Lubricate, A: Adjust


Interval Time Print Counter
EM NOTE
Item 6M 1Y 2Y 3Y 1M 1.2M 2M 2.4M 3M
Scanner/Optics
Exposure Lamp C C C C Dry Cloth
Mirror/Reflector C C C C Soft Cloth
Scanner Guide Rail C C C C Dry Cloth
Platen Cover / White Damp
Plate C C C C
Cloth
Exposure Glass C C C C Dry Cloth

Master Feed
Thermal Head C Alcohol
Platen Roller Damp cloth
C C C C
and water
Master Eject Rollers C C C C Alcohol
Drum Master
C Dry Cloth
Sensor

Paper Feed
Paper Pick-up Roller Damp
C C R C R R
Cloth
Paper Feed Roller Damp
C C R C R R
Cloth
Pick-up Roller/Feed Motor Oil
L L L
Roller Shafts [A] (SAE #20)
Friction Pad Damp
C C R C R R
Cloth
Press Roller C C R C R R Alcohol
Table Fulcrum Motor Oil
L L L
Shafts [B] (SAE #20)
Table Racks [C] Grease
L L L (Alvania
#2)
Paper Delivery
R R R
Transport Belts
Maintenance

Paper End Sensor C C C C Dry Cloth


Preventive

Registration/Exit
C C C C Dry Cloth
Sensors
Registration Roller C C C C Dry Cloth

SM 2-1 C231/C237/C238
MAINTENANCE TABLE

Interval Time Print Counter


EM NOTE
Item 6M 1Y 2Y 3Y 1M 1.2M 2M 2.4M 3M
Drum and Ink Supply
Cloth Screen R R R
Ink Roller One-way
Clutch
R 3.8.5
Drum Drive Gears Grease
and Cam [D] L L L (Alvania
#2)
Ink Pump Gears [E] Motor Oil
L L L
(SAE #20)
In/Outside of Drum C C C C Alcohol
Ink Nozzle C C C C Alcohol
Others
Main Drive Timing
A
3.8.9
Belt Tension
Printing Pressure Grease
Spring Hooks [F] L L L (Alvania
#2)
Press Roller
Release Lever A
Position
ADF (Option)
DF Feed Rollers C C C C Dry Cloth

[D]
[E]

[C]

[F]

[A] C238P001.WMF
[B]

C231/C237/C238 2-2 SM
REPLACEMENT AND ADJUSTMENT
GENERAL CAUTION

3. REPLACEMENT AND ADJUSTMENT

Replacement
Adjustment
3.1 GENERAL CAUTION
CAUTION
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section.

NOTE: This manual uses several symbols. The meaning of those symbols are as
follows:
: See or Refer to  : screw : connector  : E-ring : Clip

3.2 COVERS / BOARDS


3.2.1 FRONT COVER / PANEL

[D]

[B] [C]

[A]

C238R006.WMF

[A]: Front door ( x 4)


[B]: Front cover ( x 6)
[C]: Upper right cover ( x 2)
[D]: Operation panel ( x 4, x 1)

SM 3-1 C231/C237/C238
COVERS / BOARDS

3.2.2 REAR COVERS [D]

[B]
[C]

C238R007.WMF

[A]: Rear left cover ( x 5)


[B]: Rear right cover ( x 3) [A]
[C]: Upper left cover ( x 2)
[D]: Rear upper cover

3.2.3 MPU

[A]

[B]

C238R008.WMF

• Rear left cover, Rear right cover ( 3.2.2)


[A]: MPU ( x 17,  x 6, 9 clamps)
CAUTION: Move the RAM [B] from the old board to the new one, so that the SP
mode settings will be transferred to the new board. Adjust the master
end sensor ( 3.5.4) after installing the new MPU.

C231/C237/C238 3-2 SM
COVERS / BOARDS

3.2.4 PSU

Replacement
Adjustment
[A]

C238R009.WMF

• Upper left cover ( 3.2.2)


• Master eject unit ( 3.4.1)
[A]: PSU ( x 5,  x 2, 2 clamps)
CAUTION: When the PSU is replaced, the thermal head voltage returns to the
default. Adjust the thermal head voltage ( 3.5.3) after installing the
new board.

SM 3-3 C231/C237/C238
SCANNER

3.3 SCANNER
3.3.1 EXPOSURE GLASS / SCALES
[A]: Left scale ( x 2)
[B]: Upper scale ( x 3) [A]
[C]: Exposure glass
[B]

[C]

C238R038.WMF

3.3.2 SBU AND LAMP STABILIZER / SCANNER MOTOR

• Left scale, Upper scale, Exposure glass


( 3.3.1)
[A]
• Upper right cover ( 3.2.1)
[A]: SBU cover ( x 4)

C238R039.WMF

[B]: SBU ( x 1,  x 5)

[B]

C238R040.WMF

C231/C237/C238 3-4 SM
SCANNER

Replacement
Adjustment
[C]: Lamp stabilizer ( x 2, 3 standoffs)
[C]

C238R041.WMF

[D]: Scanner motor ( x 2, x 1, 1 spring)

[D]

C238R042.WMF

3.3.3 SCANNER H.P. SENSOR / PLATEN COVER SENSOR


• Left scale, Upper scale, Exposure glass ( 3.3.1)
• Operation panel ( 3.2.1) [B]
• Rear upper cover ( 3.2.2)
[A]: Platen cover sensor ( x 1)
[B]: Left stay ( x 1) [A]
[C]: Scanner H.P. sensor ( x 1)

[C]
C238R043.WMF

SM 3-5 C231/C237/C238
SCANNER

3.3.4 EXPOSURE LAMP (XENON LAMP)

[1]
[A]

[C] [B]

C238R044.WMF

• Move the first scanner next to the opening in the frame.


• Exposure glass ( 3.3.1)
• [1]: Left stay ( 3.3.3)
[A]: Platen base ( x 1,  x 5)
[B]: Rear frame ( x 1,  x 2)
[C]: Front frame ( x 5)

[D]

[E]

C238R045.WMF

[D]: Exposure lamp ( x 1)


NOTE: After installing the lamp, press the lamp holder [E] up to the original
position so that it can hold the lamp properly.

C231/C237/C238 3-6 SM
SCANNER

3.3.5 SCANNER WIRES

Replacement
Adjustment
• Move the first scanner next to the opening in the frame.
• Exposure glass ( 3.3.1)
• SBU cover ( 3.3.2)
• Left stay ( 3.3.3)
• Rear and front frames ( 3.3.4)

[1]

[D]

[A] [C]
C238R029.WMF
[B] C238R046.WMF

1. First scanner ([1]: 2 pins)


NOTE: The drawings show only the front side. Repeat to remove components
on the other side.
[A]: Wire tension brackets (2 springs,  x 2)
[B]: Scanner drive pulleys (2 Allen screws)
[C]: Scanner wires

Installation
1. Wrap the new scanner wire around the pulley as shown , then temporarily
secure the pulley with tape.
2. Re-install the first scanner. Then secure the first and second scanner with the
scanner positioning pins (P/N A0069104), as shown in the illustration on the
next page.
3. Wind the new scanner wire around the scanner drive pulley in the correct way,
as shown.
4. Wind the end of the new wire with the ball as shown ().
5. Wind the end of the new wire with the ring as shown (‘,’, and “).
6. Connect the tension spring to the wire tension bracket (“).
7. Wind the new scanner wire for the other side as well.

SM 3-7 C231/C237/C238
SCANNER

[E]

C238R047.WMF

[I]

[F]

[G]

C238R048.WMF

8. Secure the first scanner with the pins [E].


9. Tighten the screw securing the tension bracket [F].
10. Secure the scanner drive pulley [G] (1 Allen screw).
11. Remove the scanner positioning pins [I] (P/N: #A0069104).
12. Slide the scanner to the left and right several times, then set the scanner
positioning pins to check the clamp position and wire tension bracket position
again.

C231/C237/C238 3-8 SM
SCANNER

3.3.6 IMAGE ADJUSTMENT

Replacement
Adjustment
Purpose: To adjust the image position on prints by changing the SP settings.

Adjust the following in the order given below.

SP6-10: Master writing speed ( 5.7.3)



SP6-21: Paper registration position ( 5.7.3)

SP6-05: Scanning speed - platen ( 5.7.3)
SP6-06: Scanning speed - ADF

SP6-03: Scanning start position - platen ( 5.7.3)
SP6-04: Scanning start position - ADF

SP6-01: Main scan position - platen ( 5.7.3)
SP6-02: Main scan position - ADF

SP6-31: SBU calibration ( 5.7.4)

SM 3-9 C231/C237/C238
MASTER EJECT

3.4 MASTER EJECT


3.4.1 MASTER EJECT UNIT

[A]
C238R025.WMF

[A]: Master eject unit ( x 3,  x 2, 1 clamp)

C231/C237/C238 3-10 SM
MASTER FEED

3.5 MASTER FEED

Replacement
Adjustment
3.5.1 MASTER MAKING UNIT

[A]

C238R010.WMF

[A]: Master making unit ( x 2)

3.5.2 THERMAL HEAD

[A]
[B]

[1]

C238R049.WMF

• Master making unit ( 3.5.1)


• Open the platen roller unit [1].
[A]: T/H upper cover ( x 2)
[B]: T/H side cover ( x 1)

SM 3-11 C231/C237/C238
MASTER FEED

• Close the platen roller unit [1]. [1]


[C]: Thermal head ( x 2)

[C]

C238R050.WMF

Installation

[F] [E]

[F]
[F]

[D]

C238R030.WMF

If the following remarks are not followed, the thermal head will be installed
incorrectly.
1) Fit the base’s springs [D] over the protrusions [E] on the underside of the
thermal head (6 points).
2) While fitting the tops of the springs [D] over the protrusions on the underside
of the thermal head, hook the lock pawls [F] of the thermal head onto the
base (3 lock pawls). Make sure to set the front side (the paper table side)
first.
3) Make sure that all protrusions are properly fitted into the springs.

CAUTION: Adjust the thermal head voltage ( 3.5.3) after installing the new
thermal head.

C231/C237/C238 3-12 SM
MASTER FEED

3.5.3 THERMAL HEAD VOLTAGE ADJUSTMENT

Replacement
Adjustment
CAUTION
This adjustment is always required when the thermal head or PSU has been
replaced.

Purpose: To maintain master making quality and extend the lifetime of the thermal
head.

Standard: Refer to the voltage value (X) printed on the thermal head. The value
varies from one thermal head to another.
The adjustment voltage should be between X and X - 0.1 V.

Tools: Circuit tester

• Upper left cover ( 3.2.2)


• Read the voltage value on the
decal on the thermal head.

1. Slide out the master making unit.


CAUTION: Never turn VR1
clockwise rapidly
while the master
making unit is
connected. The T/H
will be damaged if too
much voltage is
supplied suddenly.
2. Connect the positive terminal of a
circuit tester to TP701 and the
negative terminal to TP702 .
CAUTION: If the output and C238R012.WMF
ground terminals
touch each other, the board will be damaged.
3. Connect the power plug, and turn on the main switch to access SP mode.
4. Select SP5-12 (Thermal head signal output).
5. Press the Start key. Power is continuously supplied to the thermal head, so
press the Stop key if you cannot finish the adjustment quickly.
A beeper sounds while the power is being supplied.
6. Measure the voltage, and turn VR1 so that the value becomes between “+0”
and “-0.1” volts from the value on the thermal head decal.

SM 3-13 C231/C237/C238
MASTER FEED

3.5.4 MASTER END SENSOR ADJUSTMENT

Purpose: To ensure that the sensor detects the end mark (a solid black area) on
the master roll.

Standard: 1.6 volts (within “+0.1” and “-0” volts)

Tools: Circuit tester, the core of a used master roll (the core has no master)

C238R021.WMF C238R011.WMF

• Rear covers ( 3.2.2)


1. Connect the terminals of a circuit tester to TP102 and to a grounded place (e.g.
iron base).
2. Place the core of the used master roll inside the master making unit, and close
the master making unit.
3. Connect the power plug, and turn on the main switch.
4. Measure the voltage, and turn VR102 so that the value becomes between “-0”
and “+0.1” volts from the standard value (1.6 volts).

C231/C237/C238 3-14 SM
PAPER FEED

3.6 PAPER FEED

Replacement
Adjustment
3.6.1 PICK-UP ROLLER / PAPER FEED ROLLER / FRICTION PAD

[D]

[C]

[B]
[A]
C238R024.WMF

• Lower the paper table.


[A]: Pick-up roller ( x 1)
[B]: Paper guide
[C]: Feed roller ( x 1)
[D]: Friction pad

3.6.2 PAPER SEPARATION PRESSURE ADJUSTMENT


Purpose: To ensure that the friction pad
exerts sufficient pressure for smooth
printing paper separation.
Default: The next position to the top.
Adjust the paper separation pressure by
loosening and moving the adjusting screw
[A] up or down. [A]
Moving up the screw ⇒ Increases the
paper separation pressure
Moving down the screw ⇒ Decreases the
paper separation pressure
Tighten the screw after the adjustment.
C238R031.WMF

SM 3-15 C231/C237/C238
PAPER FEED

3.6.3 PAPER WIDTH DETECTION BOARD

[B]

C238R018.WMF
[A]

[C]
[D]

C238R019.WMF

C238R020.WMF

• Lower the paper table.


[A]: Paper table ( x 1,  x 2)
[B]: Table cover ( x 5, 3 washers)
[C]: Sensor cover ( x 2)
[D]: Paper width detection board ( x 1,  x 1)

C231/C237/C238 3-16 SM
PRINTING

3.7 PRINTING

Replacement
Adjustment
3.7.1 PRESS ROLLER
[B]

[A]

C238R037.WMF

CAUTION
Take care to avoid possible injury. If the printing pressure release arms
disengage, the press roller will be pulled upwards suddenly.

• Remove the drum.


[A]: Press roller ( x 1)

The bearings on the rear and front differ. During installation, ensure that the
bearing with the stopper [B] is positioned towards the rear of the machine.

SM 3-17 C231/C237/C238
PRINTING

3.7.2 PRESS ROLLER RELEASE LEVER ADJUSTMENT

Purpose: To maintain the correct clearance between the press roller arms and
press roller lock levers. This ensures that the press roller is correctly released and
pressed against the drum when the press roller release solenoid is energized.

Standard: 0.7 to 1.2 mm

Tools: A thickness gauge

[C]

[B]
[E]

[D]
[A]

C238R001.WMF
C238R051.WMF

• Front cover ( 3.2.1)


• Rear covers ( 3.2.2)
1. Turn the drum manually until the drum master clamper on the drum moves into
the lowest position. (This is when the high points of the cams on the drum
flanges meet with the cam followers on both ends of the press roller.)
• To find out the correct position of the drum for the adjustment, look at the
rear end of the drum shaft. The recess on the drum drive gear meets the hole
[A] in the bracket when the drum is in the correct position.
2. Using a thickness gauge, measure the clearance [B] between the press roller
arm [C] and the press roller lock lever [D] (rear side). It should be between 0.7
and 1.2 mm.
3. If it is not correct, adjust the position of the press roller lock lever after
loosening the two screws [E].
4. Repeat steps 2 and 3 for the front side.

C231/C237/C238 3-18 SM
PRINTING

3.7.3 PRINTING PRESSURE ADJUSTMENT

Replacement
Adjustment
Purpose: To make better print results without decreasing the run length.

Standard: Within 10 ± 0.2 mm

[A]

[B]

C238R052.WMF

• Paper delivery unit ( 3.9.1)

1. Adjust the distance [A] to 10 ± 0.2 mm by turning the adjusting bolt [B].
2. Repeat the same procedure for the printing pressure spring at the non-
operation side.

SM 3-19 C231/C237/C238
DRUM

3.8 DRUM
3.8.1 PREPARATION
Before attempting any of the procedures in this section, wipe off the ink around the
ink roller. To do this, set SP2-10 (ink detection) to OFF, and feed paper until ink
ends.
After finishing the required procedures in this section, do not forget to return SP2-
10 to the default (ink detection on).

3.8.2 CLOTH SCREEN

[B]

[A]
C238R053.WMF

• Remove the drum


C238R054.WMF

1. Remove the drum upper bracket ( x 4).


2. Release the stopper [A], then rotate the drum until the master clamper faces
top.
3. Remove the cloth screen [B] ( x 4).

C231/C237/C238 3-20 SM
DRUM

Installation

Replacement
Adjustment
[A]
[B]

Inside

C238R056.WMF Outside

C238R055.WMF

[C]

C238R057.WMF

• Do not scratch the cloth screen or metal screen.


• Properly insert the edge of the mylar [A] on the cloth screen under the mylar [B]
on the metal screen, as shown above.
Otherwise, ink will leak from the trailing edge of the master on the drum during a
long printing run.
• Make sure that the correct side of the screen is facing up. In addition, make sure
that the stays for securing the cloth screen are positioned correctly. (Refer to the
upper right illustration.)
• When replacing the cloth screen, spread the screen around the metal screen
while strongly pulling the stay [C]. Adjust the stay so that it is parallel to the
master clamper, then tighten the screws.
• Make sure that the cloth screen is not wrinkled while spreading it around the
drum.

SM 3-21 C231/C237/C238
DRUM

3.8.3 CLAMPER / METAL SCREEN

[E]

[C]

[B] C238R058.WMF

[A]

[D]

C238R002.WMF

• Remove the drum


• Cloth screen ( 3.8.2)

[A]: Clamper lever (1 hexagon screw)


[B]: Clamper - open the clamping plate [C], then remove the clamper.
NOTE: 1) Do not allow ink to get on the inside of the clamping plate [C]. If it is
dirty with ink, the master may slip off and the image position on the
prints will move toward the trailing edge of the prints during a
printing run.
2) Use a cloth dampened with water to clean the inside of the clamping
plate [C]. Never use alcohol or other solvents. The clamping force of
the magnet will be weakened.

[D]: Tape (do not lose it)


[E]: Metal screen ( x 12)

C231/C237/C238 3-22 SM
DRUM

Installation

Replacement
Adjustment
[A]

C238R059.WMF

• Make sure that the correct end of the metal screen is overlapping. (The right side
overlaps, as viewed from the non-operation side, as shown above.)
• The 4 screws holding the drum master clamper are longer than the 12 screws
holding the metal screen, although they are similar in appearance. Be careful not
to mix them up or use the wrong screws.
• When installing the metal screen, secure the trailing edge first with the 2 screws.
Then, tighten the other screws while removing the slack from the screen. Make
sure that the gap between the drum flanges and the screen is 0.3 mm or less, as
shown above. (The two holes [A] on the trailing side are round holes and the
other holes are long holes, to allow for the removal of the slack.)
• Do not scratch the cloth screen or metal screen.

SM 3-23 C231/C237/C238
DRUM

3.8.4 INK PUMP ADJUSTMENT

Purpose: To ensure the smooth operation of the ink pump plunger by properly
positioning its holder.

[B]

[A]

C238R014.WMF

• Remove the drum


[A]: Lower pump cover ( x 2)
[B]: Upper pump cover ( x 3)

[D]

[F]

[E]
[C]

C238R015.WMF

1. Remove the E-ring [C] to free the plunger from the pump drive slider [D].
2. Loosen the two screws securing the holder [E]. (Do not remove the holder.)
3. Push the plunger [F] until it reaches the bottom.
NOTE: The end of the plunger [F] must not stick out from the holder [E].

C231/C237/C238 3-24 SM
DRUM

Replacement
Adjustment
[G]

C238R016.WMF

4. Check that the piston motion is smooth.


5. If the motion is stiff, loosen the pump screws [G] and adjust the pump position.
6. After tightening, repeat step 4 and step 3.

[H]

[C]

C238R017.WMF

7. Re-tighten the two screws [H].


8. Check that the piston motion is smooth.
9. Reinstall the E-ring [C].

SM 3-25 C231/C237/C238
DRUM

3.8.5 INK ROLLER UNIT / INK ROLLER ONE-WAY CLUTCH


[B]

• Metal screen ( 3.8.3)


• Pump covers ( 3.8.4)
[A]: Board cover ( x 2) [C]
[B]: Front stay ( x 2,  x 3)
[C]: Front flange

[A]

C238R023.WMF

[E]

[D]: Rear stay ( x 2) [D]


[E]: Rear stoppers ( x 1)
[F]: Ring
[G]: Rear flange

[G]

[F] [E]

C238R060.WMF

[H]: Ink roller unit


[I]: Ink roller one-way clutch

[H]

[I]

C238R033.WMF

C231/C237/C238 3-26 SM
DRUM

3.8.6 DOCTOR ROLLER GAP ADJUSTMENT

Replacement
Adjustment
Purpose: To control the ink thickness around the ink roller.
Standard: 0.08 mm gauge passes, 0.10 mm gauge does not.
Tools: Thickness gauge
CAUTION: Normally the doctor roller gap is not adjusted or changed. It tends to be
difficult to change in the field. If the gap is too narrow, an uneven image
may appear on the prints. If it is too wide, too much ink will be applied
to the drum screens, resulting in ink leakage from the drum.

[C] [A]

[B]

C238R004.WMF

• Ink roller unit ( 3.8.5)


1. Make sure that a 0.08 mm gap gauge goes through the gap [A] between the ink
and doctor rollers, and that a 0.10 mm gap gauge does not.
NOTE: 1) The gap should be checked at both ends of the doctor roller. Insert a
gap gauge at each end of the roller. The gap tends to be larger for
the center.
2) While the gap gauge is inserted, hold the doctor and ink rollers with
your fingers in order to stop the rollers from rotating.
3) While the gap gauge is inserted, hold the end of the gap gauge.
2. If the gap is out of the standard, loosen the screw [B] and adjust the gap by
turning the cam bushing [C] for the front and for the rear.
NOTE: Make sure to repeat the adjustment for both ends of the rollers.

SM 3-27 C231/C237/C238
DRUM

3.8.7 INK DETECTION ADJUSTMENT


Purpose: To ensure that the CPU detects a no-ink condition.
CAUTION: Before attempting this procedure, wipe off the ink around the ink roller.
To do this, set SP2-10 (ink detection) to OFF, and feed paper until ink
ends.
After finishing this procedure, do not forget to return SP2-10 to the
default (ink detection on).

• SP6-40 Ink detection adjustment ( 5.7.2)

3.8.8 MAIN MOTOR PULLEY POSITION

After putting the pulley back on


38.8 ± 0.2 mm
the main motor shaft, refer to
the above illustration for the
correct position of the pulley.

C238R546.WMF

3.8.9 MAIN DRIVE TIMING BELT ADJUSTMENT


Purpose: After the timing belt is
replaced, correct belt
tension must be applied.
• Rear covers ( 3.2.2) [E] [D]
• MPU ( 3.2.3)

1. Loosen the screws [A], [B], and


[C]. [A]
2. Move the tension roller [D] to the
right with a screwdriver [E] as
shown.
3. Tighten the screws [A], [B], and [B]
[C].
4. Remove the screwdriver. [C]

[E]
C238R032.WMF

C231/C237/C238 3-28 SM
PAPER DELIVERY

3.9 PAPER DELIVERY

Replacement
Adjustment
3.9.1 PAPER DELIVERY UNIT
[A]: Paper delivery cover ( x 4) [A]
[B]: Paper delivery unit ( x 3,  x
2)

[B]

C238R027.WMF

3.9.2 DELIVERY BELT / PAPER[A]


EXIT SENSOR

[B]

[C]

[D]

C238R035.WMF

• Paper delivery unit ( 3.9.1)


[A]: Paper guide ( x 2)
[B]: Delivery belts
[C]: Vacuum fan motor ( x 1,  x 4)
C238R036.WMF

[D]: Paper exit sensor ( x 1)

SM 3-29 C231/C237/C238
PAPER DELIVERY

3.9.3 EXIT PAWL ADJUSTMENT


Purpose: To ensure that the exit pawls can move out of the way of the drum master
clamper while the drum is rotating.

Clearance adjustment

Standard: Within 1.15 ± 0.15 mm

[E]
[D]
[B]

[A]
[F]

[C]
C238R061.WMF
C238R034.WMF

• Front cover ( 3.2.1)

1. Loosen screw [A] then screw [B] in this order (do not remove them). Make sure
that the bracket [C] becomes free from engagement and the cam follower [D]
contacts the drum flange.
2. Using a gap gauge, measure the clearance [E] between the drum surface and
the exit pawls. It should be 1.15 ± 0.15 mm.
3. If the clearance is not correct, adjust the clearance by turning the bolt [F].
4. Reposition the bracket [C] and tighten the screws [A] and [B].
5. Do the timing adjustment (see the next page).

C231/C237/C238 3-30 SM
PAPER DELIVERY

Timing adjustment

Replacement
Adjustment
Standard: 0 or less than 0.5 mm

[G] [E]

[F]

[B]

C238R005.WMF
[C] [D]

[A]
C238R022.WMF

• Front cover ( 3.2.1)


• Rear covers ( 3.2.2)

• Do this after the clearance adjustment.


1. Turn the drum manually until the recess in the drum drive gear meets the
positioning hole [A] in the bracket, as shown.
2. Loosen screw [B] then screw [C] in that order (do not remove them). Make sure
that the bracket [D] becomes free from engagement and the cam follower [E]
contacts the drum flange.
3. Measure the gap [F] between the cam follower and cam face (front drum
flange). It should be 0 to 0.5 mm.
4. If the gap is not correct, loosen the two screws securing the cam follower
bracket [G].
5. Re-tighten the two screws while pushing the cam follower against the cam face.
Make sure that the gap [F] is 0 or less than 0.5 mm.
NOTE: Do not push the cam followers too strongly against the cam.
6. Re-position the bracket [D] and tighten the screws [B] and [C].

SM 3-31 C231/C237/C238
PAPER DELIVERY

3.9.4 AIR PUMP ADJUSTMENT


Purpose: To ensure that the exit pawl produces a jet of air at the proper time.

[B]
[C]

[A]
C238R028.WMF
C238R026.WMF

• Rear covers ( 3.2.2)

1. Check the recess in the drum drive gear meets the positioning hole [A] in the
bracket, as shown.
2. Check whether the hole [B] in the pump drive gear is aligned with the hole [C]
in the air pump unit bracket.
3. If the alignment is incorrect, remove the air pump unit and re-position the gear.

C231/C237/C238 3-32 SM
SPECIAL TOOLS

3.10 SPECIAL TOOLS

Replacement
Adjustment
The following are the special tools used for service.

Description Part number Note


Scanner positioning pins (4 pins as a set) A006 9104 3.3.5
Flash memory card A230 9352 5.9.2
5.9.3

SM 3-33 C231/C237/C238
TROUBLESHOOTING
ERROR CODES

4. TROUBLESHOOTING
4.1 ERROR CODES
No. Symptom Possible cause
E-00 Clamper error Clamper drive
The MPU cannot detect the clamper position sensor Clamper sensors
signal (open or closed) within 3.0 seconds after the Clamper motor

shooting
Trouble-
clamper motor turns on.
E-01 Cutter error Cutter drive
The cutter HP sensor does not turn on within 3.0 Cutter switch
seconds after the cutter motor turns on. Cutter motor

E-02 Paper Table Drive error Table drive


The paper height sensor or the table lower limit sensor Table motor
does not turn on within 7.5 seconds after the table motor Table height sensor
turns on. Table lower sensor
E-04 Thermal Head Overheat Overheat (wait for the
The temperature of the thermal head is greater than thermal head to cool
54°C when the Start key is pressed. down)
Thermal head
E-06 Main Motor error Main motor drive
The CPU cannot detect the master eject position sensor Main motor
(drum HP) signal within 5.0 seconds after the main motor Motor drive board
turns on. Master eject position SN
E-09 Thermal Head Thermistor Open Thermal head thermistor
The thermistor output voltage is over 4.9 volts. Thermal head connector
E-12 Pressure Plate error Pressure plate drive
The pressure plate home position sensor signal is not Pressure plate motor
detected within 15.0 seconds after the pressure plate Plate position sensors
motor turns on.
E-13 Scanner error Scanner drive
The scanner HP sensor does not turn on after the Scanner HP sensor
scanner motor has moved for more than 7.0 seconds Scanner motor
back to home position after scanning.
The scanner cannot leave the home position within 2.0
seconds of power on.
Just after switching the power on, the scanner cannot
return to the home position within 2.0 seconds of leaving.
E-15 Operation Panel error Operation panel
Signal transmission error (from the operation panel MPU
board) occurred in the MPU.
E-16 Paper Feed Control error MPU
Signal transmission error (from the paper feed control
section) occurred in the MPU.
E-17 Drum Thermistor Open Thermistor connector
The thermistor output voltage is over 4.9 volts. Thermistor
E-18 Drum Overheat Drum overheat
The temperature of the drum is greater than 54°C when Thermistor
the Start key is pressed.

SM 4-1 C231/C237/C238
ERROR CODES

No. Symptom Possible cause


E-21 Paper Exit Timing Sensor error Drum sensors
The paper exit timing sensor does not activate before the Feeler
master eject position sensor activates.
E-22 2nd Feed Timing Sensor error Drum sensors
The 2nd feed timing sensor does not activate before the Feeler
paper exit timing sensor activates.
E-23 Master Eject Position Sensor (Drum HP) error Drum sensors
The master eject position sensor does not activate Feeler
before the feed start timing sensor activates.
E-24 Feed Start Timing Sensor error Drum sensors
The feed start timing sensor does not activate before the Feeler
2nd feed timing sensor activates.

C231/C237/C238 4-2 SM
ELECTRICAL COMPONENT DEFECTS

4.2 ELECTRICAL COMPONENT DEFECTS

shooting
Trouble-
C238T001.WMF

4.2.1 SENSORS
Component Condition Symptom
Master Eject Position (HP) Open E-23 is displayed whenever the drum rotates.
Sensor Shorted
Paper Exit Timing Sensor Open E-21 is displayed whenever the drum rotates.
Shorted
Feed Start Timing Sensor Open E-24 is displayed whenever the drum rotates.
Shorted
2nd Feed Timing Sensor Open E-22 is displayed whenever the drum rotates.
Shorted
Pressure Plate Limit Sensor Open The “master eject” indicator is lit.
Shorted E-12 is displayed.
Pressure Plate HP Sensor Open The “master eject” indicator is lit.
Shorted E-12 is displayed.
Drum Master Sensor The “D” jam indicator is lit whenever a master
Open
is made.
Shorted
Paper Exit Sensor Open The “C” jam indicator is lit.
The “B” jam indicator is lit whenever a copy is
Shorted
made.
Master Eject Sensor Open The “E” jam indicator is lit.
The “E” jam indicator is lit whenever a used
Shorted
master is ejected.
Clamper Open Sensor Open E-00 is displayed.
E-00 is displayed whenever the clamper
Shorted
operates.
Clamper Close Sensor E-00 is displayed whenever the clamper
Open
operates.
Shorted E-00 is displayed.
Table Lower Sensor Open The paper table doesn’t go down.
The paper table goes down below the sensor,
Shorted
and E-02 is displayed.
Platen Cover Sensor The master is made normally, even if the
Open
platen cover is open.
The image is treated using center/edge erase
Shorted
mode.
Scanner HP Sensor Open E-13 is displayed.
Shorted

SM 4-3 C231/C237/C238
ELECTRICAL COMPONENT DEFECTS

Component Condition Symptom


Master Set Cover Sensor The “D” jam indicator is lit or E-01 is displayed
Open
whenever the cover isn’t placed correctly.
Shorted The “the open cover” and “D” indicators are lit.
Master End Sensor Master making can start even if there is no
White
master roll, but the “D” jam indicator will be lit.
Black The “load new master roll” indicator is lit.
Paper Height Sensor The “A” jam indicator is lit whenever a copy is
Open
made.
The paper table goes up over the sensor, and
Shorted
E-02 is displayed
Registration Sensor Open The “A” jam indicator is lit.
The “A” jam indicator is lit whenever a copy is
Shorted
made.
Paper End Sensor Printing can begin even if there is no paper,
Open
but the “A” jam indicator will be lit.
Shorted The “load more paper” indicator is lit.
Cutter HP Sensor The cutter cuts the master only half way, and
Open
the “D” jam indicator is lit.
Shorted E-01 is displayed.
Paper Length Sensor The press roller becomes dirty whenever the
Open
paper is shorter than the image.
Long images will be cut because the machine
Shorted does not detect the presence of long paper
sizes on the table.

4.2.2 SWITCHES
Component Condition Symptom
Door Safety Switch Open The “the open cover” indicator is lit.
The “the open cover” indicator is not lit even if
Shorted
the door is opened.
Main Switch Open The machine does not turn on.
Shorted The machine does not turn off.
Master Making Unit Set E-09 is displayed whenever the master
Open
Switch making unit is not installed.
Shorted The “the open cover” and “E” indicators are lit.
Eject Box Set Switch The master is fed to the eject box, even if
Open
there is no eject box.
Shorted The “the open cover” and “E” indicators are lit.

C231/C237/C238 4-4 SM
ELECTRICAL COMPONENT DEFECTS

4.2.3 LINES
Component Condition Symptom
+5v (CN102-4) Wire (or PSU) The machine does not turn on.
broken
+5v (CN102-2, 3) The machine does not turn on, but LED104 on
the MPU blinks.
+12v (CN102-9) The thermal head does not burn the master.

shooting
Trouble-
-12v (CN102-8) The thermal head does not burn the master.
+24v (CN111-3, 4, 5) E-13 is displayed, and the output mode in SP
mode does not turn anything on except the
main motor.
+24v (CN111-1) E-13 is displayed, and SP5-14, 15 (pressure
plate motor output mode) does not turn the
motor on.

SM 4-5 C231/C237/C238
FUSE, LED, VR, DIP-SW, AND TP TABLES

4.3 FUSE, LED, VR, DIP-SW, AND TP TABLES


4.3.1 BLOWN FUSE CONDITIONS
Main motor board
No. Rate Symptom
Fuse 10.0 A The “close the covers” indicator is lit.

PSU
No. Rate Symptom
FU700 6.3 A The machine does not turn on.
FU701, 702 5.0 A E-13 is displayed, and the output mode in SP mode does
not turn anything on except the main motor.
FU703, 704 5.0 A The “close the covers” indicator is lit.

4.3.2 LED’S
MPU
No. Function
LED101 Not used.
LED102 Monitors the master end sensor. When the sensor detects a master, this LED is
lit. ( 3.5.4)
LED103 Monitors the paper feed circuit in the MPU. Usually, this LED is blinking at
intervals of 2 seconds.
LED104 Monitors the CPU operation. Usually, this LED is blinking at intervals of 1
second.

4.3.3 VR’S
MPU
No. Function
VR101 Not used.
VR102 Adjusts the master end sensor ( 3.5.4)

PSU
No. Function
VR1 Adjusts the thermal head voltage. ( 3.5.3)
VR2 Not used.

C231/C237/C238 4-6 SM
FUSE, LED, VR, DIP-SW, AND TP TABLES

Ink detection board


No. Function
VR1 Adjusts the ink detection. ( 5.7.2)

4.3.4 DIP SWITCHES

shooting
Trouble-
Ink detection board
No. Normal drum Color drum A4 black drum
SW1 OFF OFF ON
SW2 OFF ON OFF
SW3 OFF OFF OFF
SW4 OFF OFF OFF

4.3.5 TEST POINTS


MPU
No. Function
TP102 Measures the master end sensor voltage. ( 3.5.4)

PSU
No. Function
TP701 Measures the thermal head voltage. ( 3.5.3)
TP702

SM 4-7 C231/C237/C238
SERVICE TABLES
USING SERVICE PROGRAM MODES

5. .SERVICE TABLES
5.1 USING SERVICE PROGRAM MODES
Use the service program modes (SP modes) to check electrical data, change
operating modes, and adjust values.

5.1.1 ACCESSING SP MODES


Entering SP Mode
1. Key in the following sequence.

Service
Tables
Method 1:

#→→ →→E
• Hold the E key down for longer than 3 seconds.

Method 2:

# → E → Combine key → 
2. The zoom counter displays “SP1”.
3. Go to section 5.1.2.

Leaving SP Mode
Press the # key one or more times.

SM 5-1 C231/C237/C238
USING SERVICE PROGRAM MODES

5.1.2 HOW TO SELECT A PROGRAM NUMBER


[C]

[B]
[D]
[A]

[E]
C238S002.WMF

[A]: Zoom counter: Main menu number


[B]: Class counter: Sub menu number
[C]: Paper counter: Setting

1. Using the number keys [D] or the C238S006.WMF

scroll keys [E], enter the desired main menu number (listed below), then press
the Enter key. (The zoom counter [A] shows the main menu number.)
Main menu number list:
1. Copy data, 2. Basic settings, 3. System settings, 4. Input mode
5. Output mode, 6. Adjustment, 7. Memory clear, 8. System test
2. Using the number keys or the scroll keys, enter the desired sub-menu number,
then press the Enter key. (The class counter [B] shows the sub menu number.)
3. Enter the desired value or mode using the number keys (SP modes are listed in
the service program tables). (The paper counter [C] shows the current setting.)
NOTE: 1) Use the Memory/Class key to toggle between “+” and “-“.
2) To enter a decimal place, you do not have to enter a decimal point.
For example, to enter “1.5” just press “1“ and “5“ keys.
4. Press the Enter key to store the displayed setting.

When the setting has more than four digits:

C238S004.WMF
C238S005.WMF
First, the last four digits of the number are
displayed. Keep pressing the Enter key to display the rest of the number.
Example: When the value is 32055, the paper counter display changes as shown.

Change ON/OFF:
Use the “1” key and “0” key to switch an SP “ON” and “OFF”.
1: ON 0: OFF

C231/C237/C238 5-2 SM
Rev. 05/2003 MAIN MENU NO.1: COPY DATA

5.2 MAIN MENU NO.1: COPY DATA


5.2.1 SP TABLE
No. Menu Items Function
1-1 Total master counter
1-2 Master counter - ADF
1-3 Master counter - Letter mode
1-4 Master counter - Letter/Photo mode
1-5 Master counter - Photo mode
1-6 Master counter - Tint mode
1-7 Master counter - Economy mode
1-8 Master counter - Combine mode
1-9 Master counter - Enlargement
1-10 Master counter - Reduction

Service
Tables
1-11 Master counter - Zoom mode
1-12 Master counter - Margin erase mode
1-13 Master counter - Fine mode
1-14 Master counter - Online mode
1-15 Master counter - Online overlay
1-16 Master counter - Color drum
1-20 Total print counter
1-21 Print counter - over A3/DLT
1-22 Print counter - A3/DLT
1-23 Print counter - B4/LG
1-24 Print counter - A4-L/LT-L “-L”: Lengthwise feeds
1-25 Print counter - A4/LT
1-26 Print counter - B5-L
1-27 Print counter - B5
1-28 Print counter - A6-L
1-29 Print counter - under A6-L
1-30 Print counter - other sizes

1-40 Copies per original counters - 1,000 and under 1,000 prints
1-41 Copies per original counters - over 1,000 prints
1-50 D jam location counter (when clamping the master) 6.10.3
1-51 E jam location counter (picking up a used master from drum) 6.10.1
1-52 E jam location counter (compressing the used master) 6.10.1
1-53 A jam location counter (paper feed) 6.10.5
1-54 A jam location counter (after turning on the main switch) 6.10.5
1-55 B jam location counter (wrapping jam) 6.10.4
1-56 C jam location counter (paper delivery) 6.10.6
1-57 P jam location counter (original feed-in) 6.10.2
1-58 P jam location counter (original feed-out) 6.10.2
1-70 Main firmware suffix information 5.2.2
1-71 Feed ROM suffix information 5.2.2
⇒ 1-72 Serial Number (Service) 5.2.4
⇒ 1-75 Serial Number (Factory) 5.2.4
1-80 Error code information 5.2.3

SM 5-3 C231/C237/C238
MAIN MENU NO.1: COPY DATA

5.2.2 SP1-70, 71: FIRMWARE/ROM SUFFIX INFORMATION


This model has no LCD, so the suffix is displayed as shown below instead of in
English letters.

C238S012.WMF

NOTE: The letters “i” and “o” are always skipped.

5.2.3 SP1-80: ERROR CODE INFORMATION


Purpose: To display the error codes and the date.
By pressing the Enter key, the display changes between the year, the month / date,
and the time, as shown below.

Latest error code


↓#
The year
↓#
The month / the date
↓#
The time
↓#
Error code previous to that
↓#
Example: E-01, 2002/January/2nd/13:00
E-01
↓#
2002
↓#
0102
↓#
1300

C231/C237/C238 5-4 SM
Rev. 05/2003 MAIN MENU NO.1: COPY DATA

⇒ 5.2.4 SP1-72: SERIAL NUMBER (SERVICE) / SP1-75: SERIAL


NUMBER (FACTORY)
Purpose: To display the serial number.
By pressing the Enter key, the display changes from the beginning of the number,
to the middle, then to the end, as shown below.

Example: Serial number F0912345678.


1. Enter SP1-72 (or SP1-75).
2. “F09” is displayed (first three digits).

↓#

Service
Tables
3. “1234” is displayed (middle four
digits).

↓#
4. “5678” is displayed (last four digits).

5. If the machine has no serial number,


the SP displays “ ---- ”.

SM 5-5 C231/C237/C238
MAIN MENU NO.2: BASIC SETTINGS Rev. 03/2006

5.3 MAIN MENU NO.2: BASIC SETTINGS


5.3.1 SP TABLE
No. Menu Items Default Settings
2-1 Default print speed 3 1 to 5
2-2 Default image position 4 1 to 7
1: -15mm, 2: -10mm, 3: -5mm,
4: 0.0mm, 5: +5mm, 6: +10mm,
7: +15mm

2-10 Ink detection board On Off/On (Off is used for tests, and
for removing ink from the drum –
section 3.8.)
2-11 Paper end sensor On Off/On (Off is used for tests.)
2-12 Drum master sensor On Off/On (Off is used for tests.)
2-13 Platen cover sensor On Off/On (Off is used for tests.)
2-14 ADF cover sensor On Off/On (Off is used for tests.)
2-20 Destination setting - 0: Japan, 1: NA, 2: EU
2-21 Swap start key for print key Off Off/On
2-22 Double count-up for A3 masters 0 0: Not used, 1: Master counter
only, 2: Master counter and print
counter
2-24 Slow Starting Mode 1 1, 2, 3, 4 ( 5.3.3)
2-33 Re-Feeding On On/Off Factory = On ( 5.3.4)
2-40 T/H energy control by ink temperature On Off/On
2-41 Thermal head energy control 7 0 to 50%
2-42 Thermal head energy control - economy 10 0 to 43% ( 5.3.2)
⇒ 2-95 Paper Table Standby Position Off On/Off Factory = Off ( 5.3.5)

5.3.2 SP2-41, 2-42: THERMAL HEAD ENERGY CONTROL


2-41: The default is 7%. This means that during normal printing mode, the thermal
head energy is 93% of the maximum possible (100 – 7).
2-42: The default is 10%. This means that in economy printing mode, the thermal
head energy is reduced by another 10%. With the default settings, this
means that the thermal head energy is 83% of maximum power (100-7-10).

C231/C237/C238 5-6 SM
Rev. 03/2006 MAIN MENU NO.2: BASIC SETTINGS

5.3.3 SP2-24: SLOW STARTING MODE


Setting Trial print Skip feed 1st print 2nd print 3rd print 4th print 5th print
1 30 rpm None 60 rpm 75 rpm 90 rpm 105 rpm 120 rpm
2 15 rpm None 30 rpm 60 rpm 75 rpm 90 rpm 105 rpm
3 15 rpm 15 rpm(1time) 60 rpm 75 rpm 90 rpm 105 rpm 120 rpm
4 15 rpm 15 rpm(1time) 30 rpm 60 rpm 75 rpm 90 rpm 105 rpm

The figures above are drum rotation speeds. A setting of 2, 3, or 4 will increase the
image density of trial prints.

5.3.4 SP2-33: RE-FEEDING

Service
Tables
Purpose: When the machine performs re-feeding, the paper registration position
can be up to 5 mm out of range. If this incorrect position is not acceptable to the
customer, change this SP mode to “OFF”.

ON: Re-feeding is on (factory setting).


OFF: Re-feeding is off.

⇒ 5.3.5 SP2-95: PAPER TABLE STANBY POSITION


Sets whether the paper feed table will return to the lower standby position
(standard) or the upper standby position. With this SP mode, the paper tray
standby position can be changed to a higher position. As a result, the First Print
time for the next job will be about 3 seconds faster.
ON: The paper feed table returns to the upper standby position
after printing or master-making.
OFF (default): The paper feed table returns to the lower (standard) standby
position after printing or master-making.
NOTE: In the following cases, the paper feed table returns to the lower (standard)
standby position even if SP2-95 is ON. This is to make sure that the master
making unit does not touch the paper feed table.
z When the Master End condition occurs
z When a B-jam (Master Eject Jam) or a D-jam (Master Feed Jam)
occurs
z When the paper height sensor is activated at main power ON

SM 5-7 C231/C237/C238
MAIN MENU NO.3: SYSTEM SETTINGS Rev. 05/2003

5.4 MAIN MENU NO.3: SYSTEM SETTINGS


5.4.1 SP TABLE
No. Menu Items Default Settings
3-1 Input the present time - 5.4.2
⇒ 3-3 Input serial number on SP1-72 - 5.4.3
3-10 Optional key counter setting Off Off/On

5.4.2 SP3-1: INPUT THE PRESENT TIME


Input the year, the month / date, and the time in that order. Press the Enter key
between each one.

Input the last two digits of the present year (two-digit number).
↓#
Input the present month and the date (four-digit number).
↓#
Input the present time (four-digit number).
↓#

Example: 2002/January/2nd/13:00
02
↓#
0102
↓#
1300
↓#

C231/C237/C238 5-8 SM
Rev. 05/2003 MAIN MENU NO.3: SYSTEM SETTINGS

⇒ 5.4.3 SP3-3: INPUT SERIAL NUMBER ON SP1-72


Purpose: To input the serial number on SP1-72.

Example: Serial number F0912345678.

1. Enter SP3-3. (“F09” is displayed).

↓#

2. Input “1234” (middle four digits).

Service
Tables
↓#

3. Input “5678” (last four digits).

↓#

NOTE: Can not input SP1-75 (Serial number: Factory).

SM 5-9 C231/C237/C238
MAIN MENU NO.4: INPUT MODE Rev. 05/2003

5.5 MAIN MENU NO.4: INPUT MODE


5.5.1 SP TABLE
No. Menu Items No. Menu Items
4-1 Scanner HP sensor 4-34 Paper length sensor
4-2 Platen cover sensor 4-35 Paper width signal 0
4-36 Paper width signal 1
4-10 Master making unit set switch 4-37 Paper width signal 2
4-11 Master set cover sensor 4-38 Paper width signal 3
4-12 Cutter HP sensor 4-39 Paper width signal 4
4-13 Master end sensor 4-40 Paper width signal 5
4-14 Eject box set switch 4-41 Registration sensor
4-15 Master eject sensor 4-42 Feed start timing sensor
4-16 Pressure plate HP sensor 4-43 2nd feed timing sensor
4-17 Pressure plate limit sensor 4-44 Paper exit sensor
4-18 Ink detection signal 4-45 Paper Size Display
4-19 Color drum signal 4-50 Door safety switch
4-20 Drum size signal 4-60 ADF connecting signal
4-21 Drum set signal 4-61 ADF cover sensor
4-22 Clamper open sensor 4-62 ADF registration sensor
4-23 Clamper closed sensor 4-63 ADF original trailing edge sensor
4-24 Drum master sensor 4-64 ADF original set sensor
4-25 Master eject position (drum HP) sensor 4-65 ADF original length sensor 1
4-26 Paper exit timing sensor 4-66 ADF original length sensor 2
4-67 ADF original width sensor 1
4-30 Table lowering switch 4-68 ADF original width sensor 2
4-31 Table lower sensor 4-69 ADF open sensor
4-32 Paper height sensor 4-70 Optional key counter signal
4-33 Paper end sensor

5.5.2 SP4-45: PAPER SIZE DISPLAY


The display for SP4-45 (Paper size display) is as shown below:
U.S. models: SP2-20 (Destination setting) = “1”.

C238A038.WMF

Form HLT -L Letter -L Letter Legal -L Double letter -L


Width (mm) 134 to 154 211 to 231 274 to 295 211 to 231 274 to 295
Length OFF OFF OFF ON ON
(SP4-34)
“-L”: Lengthwise feed SP4-34: Paper length sensor data

C231/C237/C238 5-10 SM
Rev. 05/2003 MAIN MENU NO.5: OUTPUT MODE

5.6 MAIN MENU NO.5: OUTPUT MODE


5.6.1 SP TABLE
No. Menu Items No. Menu Items
5-1 Exposure lamp (xenon lamp) 5-30 Table motor - up
5-2 Scanner motor 5-31 Table motor - down
5-32 Paper feed motor: 15 rpm
5-10 Master feed motor 5-33 Paper feed motor: 30 rpm
5-11 Cutter motor 5-34 Paper feed motor: 60 rpm
5-12 VHD signal ( 3.5.3) 5-35 Paper feed motor: 75 rpm
5-13 Master eject motor 5-36 Paper feed motor: 90 rpm
5-14 Pressure plate motor: to limit 5-37 Paper feed motor: 105 rpm
5-15 Pressure plate motor: to HP 5-38 Paper feed motor: 120 rpm
5-16 Main motor: 15 rpm 5-39 Registration motor: 15 rpm

Service
Tables
5-17 Main motor: 30 rpm 5-40 Registration motor: 30 rpm
5-18 Main motor: 60 rpm 5-41 Registration motor: 60 rpm
5-19 Main motor: 75 rpm 5-42 Registration motor: 75 rpm
5-20 Main motor: 90 rpm 5-43 Registration motor: 90 rpm
5-21 Main motor: 105 rpm 5-44 Registration motor: 105 rpm
5-22 Main motor: 120 rpm 5-45 Registration motor: 120 rpm
5-23 Clamper motor: to open 5-46 Air knife fan motor 1
5-24 Clamper motor: to close 5-47 Air knife fan motor 2
5-25 Ink pump motor 5-48 Vacuum fan motor
5-26 Pressure release solenoids 5-49 Paper delivery motor

5-50 Paper counter


5-51 Master counter

5-60 ADF motor


5-61 ADF feed clutch
5-62 ADF pick-up solenoid
5-63 Optional key counter signal

SM 5-11 C231/C237/C238
MAIN MENU NO.6: ADJUSTMENT Rev. 12/2004

5.7 MAIN MENU NO.6: ADJUSTMENT


5.7.1 SP TABLE
No. Menu Items Default Settings
6-1 Main-scan position – platen mode – -5.0 to 5.0 mm ( 5.7.3)
6-2 Main-scan position - ADF mode 0 -5.0 to 5.0 mm ( 5.7.3)
6-3 Scanning start position - platen mode – -5.0 to 5.0 mm ( 5.7.3)
6-4 Scanning start position - ADF mode 0 -5.0 to 5.0 mm ( 5.7.3)
6-5 Scanning speed - platen mode – -5.0 to 5.0 % ( 5.7.3)
6-6 Scanning speed - ADF mode 0 -5.0 to 5.0 % ( 5.7.3)
6-10 Master writing speed – -5.0 to 5.0 % ( 5.7.3)
6-20 Registration buckle (Not used) 18 0 to100 pluses ( 5.7.5)
6-21 Paper registration position – -5.0 to 5.0 mm ( 5.7.3)
6-23 Paper registration – each speed – ( 5.7.6)
6-24 Paper reg – each speed (Skip Feed) – ( 5.7.6)
6-25 Paper reg – each speed (A4 Drum) – ( 5.7.6)
6-26 Paper reg – each speed(A4 : Skip) – ( 5.7.6)
6-27 Press Roller Buckle ( 5.7.7)
6-30 Master making density 1 0: Pale, 1: Normal, 2: Dark
6-31 SBU calibration Off On/Off ( 5.7.4)


6-36
6-37
Master Length – A3 Drum
Master Length – A4 Drum
0
0
( 5.7.8)
( 5.7.8)
6-40 Ink detection adjustment – ( 5.7.2)
NOTE: For SP6-23 through 27 settings, see sections 5.7.6 and 5.7.7.
5.7.2 SP6-40: INK DETECTION ADJUSTMENT
Purpose: To ensure that the CPU detects a no ink condition.
CAUTION: Before attempting this
procedure, wipe off the ink
around the ink roller. To do this,
set SP2-10 (ink detection) to
OFF, and feed paper until ink
ends. After finishing the
procedure, do not forget to
return SP2-10 to the default (ink
detection on).

Access SP6-40, and open the door cover,


then turn the VR1 [A] on the ink detection
board until the display becomes “6.0 u” (6
µs).
NOTE: When the drum has ink inside, the [A]
machine displays “----“.
C238S013.WMF

C231/C237/C238 5-12 SM
Rev. 05/2003 MAIN MENU NO.6: ADJUSTMENT

5.7.3 IMAGE ADJUSTMENT (SP6-10, -21, -5, -3, AND -1)


Purpose: To adjust the image position on prints by changing the SP settings.
Adjust the following in the given order.
When correcting errors made when printing with the controller, use only the first
two procedures. When correcting errors made when printing with scanned originals,
do all six adjustments in the given order.
This adjustment is required every time the RAM on the MPU has been replaced.

SP6-10: Master writing speed

Service
Tables
11 mm
130 mm

C238S008.WMF

1. Input SP8-10 (Test patterns) and enter “6”, then press the Start key.
2. Exit the SP mode, print 10 copies at 90 rpm (speed 3). Use the 10th print for
the adjustment.
3. The length of the 6 squares in the feed direction should be 130 mm, as shown
above.
4. If it is not, calculate the reproduction ratio using the following formula.
{(130 - Value) / 130} x 100 = ± X.X % (Round off to one decimal place)
Example: If the value is 133, {(130 - 133) / 130} x 100 = - 2.3 %
5. Access SP6-10, input the calculated ratio, and press the Enter key.
6. Repeat the procedure to make sure that the ratio is correct.

SP6-21: Paper registration position


1. Input SP8-10 (Test patterns) and enter “6”, then press the Start key.
2. Exit the SP mode, print 10 copies at 90 rpm (speed 3). Use the 10th print for
the adjustment.
3. The space between the leading edge and the next line should be 11 mm, as
shown above.
4. If it is not, access SP6-21, input the difference and press the Enter key.
Example: If the value is 16 mm, 16 - 11 = +5.0
5. Repeat the procedure to make sure that the gap is correct.

SM 5-13 C231/C237/C238
MAIN MENU NO.6: ADJUSTMENT Rev. 05/2003

SP6-05: Scanning speed - platen


SP6-06: Scanning speed - ADF
1. Make copies of the test pattern printed during the previous adjustments (
previous page), in platen mode at 90 rpm (speed 3). Use the 10th print for the
adjustment.
2. The length of the 6 squares in the feed direction should be 130 mm.
3. If it is not, calculate the reproduction ratio using the following formula.
{(130 - Value) / 130} x 100 = ± X.X % (Round off to one decimal place)
Example: If the value is 133, {(130 - 133) / 130} x 100 = - 2.3 %
4. Access SP6-05, input the calculated ratio, and press the Enter key.
5. Check again to make sure that the ratio is correct.
6. Make copies of the test pattern in ADF mode and repeat the process using
SP6-06.

SP6-03: Scanning start position - platen


SP6-04: Scanning start position - ADF
1. Make copies of the test pattern printed during the previous adjustments (
previous page), in platen mode at 90 rpm (speed 3). Use the 10th print for the
adjustment.
2. The space between the leading edge and the next line should be 11 mm.
3. If it is not, access SP6-03, input the gap value and press the Enter key.
Example: If the value is 16 mm, 16 - 11 = +5.0
4. Repeat the procedure to make sure that the gap is correct.
5. Make copies of the test pattern in ADF mode and repeat the process using
SP6-04.

SP6-01: Main scan position - platen


SP6-02: Main scan position - ADF
1. Make a copy in platen mode at 90 rpm (speed 3).
2. Measure the difference between the center of the main-scan on the original and
on the print.
3. Access SP6-01, input the gap value and press the Enter key. (If you input a
positive value, the image moves towards the operation side.)
4. Repeat the procedure to make sure that there is no difference.
5. Make a copy in ADF mode and repeat the process using SP6-02.

C231/C237/C238 5-14 SM
Rev. 05/2003 MAIN MENU NO.6: ADJUSTMENT

5.7.4 SP6-31: SBU CALIBRATION


Purpose: To adjust the SBU after the MPU or the white plate located behind the
original scale is replaced.

1. Place a stack of 10 sheets of paper on the exposure glass.


2. Access SP6-31 and enter “1”, then press the Enter key to start the auto
calibration.

5.7.5 SP6-20: REGISTRATION BUCKLE (NOT USED)

Service
Tables
Purpose: To adjust the paper skew and the paper registration slippage.

[A]

[B]

C238S011.WMF

[A]: Increase the value


The occurrence of paper skew will be reduced, but the paper is more likely to
slip and the registration position may be incorrect.

[B]: Decrease the value


The paper registration position will be correct.

SM 5-15 C231/C237/C238
MAIN MENU NO.6: ADJUSTMENT Rev. 05/2003

5.7.6 SP6-23: PAPER REGISTRATION – EACH SPEED


The following procedure allows the image position to be adjusted for each speed
(15, 30, 60, 75, 90,105, and 120 rpm).
Note:
If you want to adjust the image position for all speeds at the same time, use
SP6-21 (Paper Registration position).
The procedure below can also be used for SP6-24 to –26.

1. Set SP2-24 (Slow starting mode) to a value of “2” (print from 15 rpm).
2. Set SP8-10 (Test patterns) to a value of “6”, then press the Start key.
3. Make 6 copies at speed 5 (finishing with 120 rpm). Perform the adjustment
below for all 6 copies:
Trial print: 15 rpm
1st print: 30 rpm
2nd print: 60 rpm
3rd print: 75 rpm
4th print: 90 rpm
5th print: 105 rpm
6th print: 120 rpm

4. The distance between the leading edge and first line should be 11 mm, as
shown below.

C238A081.WMF

C231/C237/C238 5-16 SM
Rev. 05/2003 MAIN MENU NO.6: ADJUSTMENT

5. If this distance is not 11mm, access SP6-23. The zoom counter [A] displays the
speed. If the I/O ROM is not C2385124-G or newer, the zoom counter [B]
displays “SP6”, and cannot be adjusted.
[A] [B]

Service
Tables
C238A076.WMF
C238A077.WMF

6. Input a value to adjust the distance (range 0 to 255):


The higher the value, the narrower the distance between the leading edge and
1st line becomes (and vice-versa). Also, each step corresponds to
approximately 0.58mm. Input the value that will bring the distance to 11mm.
7. Press the Enter key twice, which will change the zoom counter [A] to the next
printing speed. Then repeat Steps 4 thru 6 for each of the other five copy
samples (i.e. 30, 60, 75, 90, 105, and 120rpm samples).
8. Perform the adjustment again for any of the samples that are still outside the
11mm standard.
9. Return SP2-24 (Slow starting mode) to the value it was at before the
adjustment.

SM 5-17 C231/C237/C238
MAIN MENU NO.6: ADJUSTMENT Rev. 12/2004

5.7.7 SP6-27: PRESS ROLLER BUCKLE


Purpose: To adjust doubled [C] or blurred [D] images (e.g. bold lines, text) for each
printing speed (15, 30, 60, 75, 90,105, and 120 rpm), by changing SP settings.

[C]
[E]

[F]

[D]
C238A082.WMF C238A062.WMF

1. Set SP2-24 (Slow starting mode) to a value of “2” (print from 15 rpm).
2. Set SP8-10 (Test patterns) to a value of “6”, then press the Start key.
3. Make 6 copies at speed 5 (finishing with 120 rpm). Perform the adjustment
below for all 6 copies.
Trial print: 15 rpm
1st print: 30 rpm
2nd print: 60 rpm
3rd print: 75 rpm
4th print: 90 rpm
5th print: 105 rpm
6th print: 120 rpm
4. Check the area from the leading edge to about 30mm down for any doubled or
blurred images.
5. If any are present, access SP6-27. The zoom counter displays the printing
speed. If the I/O ROM is not version C2385124-G or newer, the zoom counter
displays “SP6”, and cannot be adjusted.
6. Input a value to adjust the blurred or doubled image (range: 0 to 100, step:
0.01).
Higher values [E]: Blurred images improve; doubled images tend to be more
noticeable.
Lower values [F]: Doubled images improve; blurred images tend to be more
noticeable.
7. Press the Enter key twice, which will change the zoom counter [A] to the next
printing speed. Then repeat Steps 4 thru 6 for each of the other five copy
samples (i.e. 30, 60, 75, 90, 105, and 120 rpm samples).
8. Perform the adjustment again where necessary.
9. Return SP2-24 (Slow starting mode) to the value it was at before adjusting.

C231/C237/C238 5-18 SM
Rev. 12/2004 MAIN MENU NO.6: ADJUSTMENT

SP6-23 through 6-27 Settings Summary


No. Menu Items Speed Default Settings
6-23 Paper registration – each speed 15 rpm 103 0 to 255
30 rpm 107
60 rpm 93
75 rpm 82
90 rpm 70
105 rpm 59
120 rpm 45
6-24 Paper registration – each speed (Skip feed) 15 rpm 103 0 to 255
30 rpm 107
60 rpm 94
75 rpm 84

Service
90 rpm 73

Tables
105 rpm 63
120 rpm 50
6-25 Paper registration – each speed (A4 drum) 15 rpm 103 0 to 255
30 rpm 107
60 rpm 96
75 rpm 85
90 rpm 75
105 rpm 62
120 rpm 46
6-26 Paper registration – each speed (A4 drum: Skip) 15 rpm 103 0 to 255
30 rpm 107
60 rpm 97
75 rpm 85
90 rpm 73
105 rpm 61
120 rpm 47
6-27 Press roller buckle 15 rpm 1.00 0.00 to 1.00
30 rpm 1.00
60 rpm 0.88
75 rpm 0.87
90 rpm 0.85
105 rpm 0.86
120 rpm 0.88

⇒ 5.7.8 SP6-36 AND 37: MASTER LENGTH A3/A4


Purpose: To make sure smudges do not occur on the rear side of the copy paper.
Settings: -15 to 15 mm (Default: 0)
NOTE: - Lowering this setting decreases the length of the master.
- Lower settings will decrease smudges, but may cause an ink leak
from the rear of the drum.
NOTE: SP6-36 and 37 require firmware version 1.34 or later.

SM 5-19 C231/C237/C238
MAIN MENU NO.7: MEMORY CLEAR Rev. 05/2003

5.8 MAIN MENU NO.7: MEMORY CLEAR


5.8.1 SP TABLE
No. Menu Items Default Settings
7-1 Factory settings clear No No / Clr ( 5.8.3)
7-2 All settings clear No No / Clr
7-3 Total counter clear No No / Clr
7-4 Jam/Error data clear No No / Clr

5.8.2 SP7: HOW TO CLEAR

1. Using the number “1” key or the scroll keys, select “Clr”.
2. Press the Enter key.
3. When the clear is completed, the beeper will sound.

5.8.3 SP7-1: FACTORY SETTINGS CLEAR


This resets all SP settings except for the following SP numbers.

• SP2-20: Destination settings


• SP3-01: Present time
• SP6-All: Adjustments

C231/C237/C238 5-20 SM
Rev. 05/2003 MAIN MENU NO.8: SYSTEM TEST

5.9 MAIN MENU NO.8: SYSTEM TEST


5.9.1 SP TABLE
No. Menu Items Default Settings
8-1 Download main firmware No No/Ld ( 5.9.2)
8-2 Upload main firmware No No/Ld ( 5.9.3)

8-10 Test patterns 6 1 to 9 ( 5.9.4)

8-20 Free run - scanner Off Off/On


8-21 Paper feed (15 rpm) 0 ( 5.9.5)
8-22 Free run - paper feed (15 rpm) 0 ( 5.9.6)

8-30 All indicators on the panel - Press # key

Service
Tables
5.9.2 SP8-1: DOWNLOAD MAIN FIRMWARE
Purpose: This upgrades the main firmware using a flash memory card.

1. Before downloading new firmware, check the current version with SP1-70 (
5.2.2).
2. Prepare a flash memory card with the latest firmware.
3. Turn off the main switch and disconnect the power cord.
4. Remove the rear card cover.
5. Plug the flash memory card into the connector on the MPU.
6. Connect the power cord, then turn on the main switch.
7. Access SP8-1. Using the “1” key, select “Ld”.
8. Press the Enter key. (It takes about 2.0 minutes to complete.)
9. Check that the “End” is displayed.
10. Turn off the main switch, and remove the flash memory card.

SM 5-21 C231/C237/C238
MAIN MENU NO.8: SYSTEM TEST Rev. 05/2003

5.9.3 SP8-2: UPLOAD MAIN FIRMWARE


Purpose: This writes firmware to a flash memory card (P/N’ #A2309352) from the
machine.
1. Refer to steps 3 to 5 of section 5.9.2.
2. Connect the power cord, then turn on the main switch while holding the Clear
modes key.
3. Access SP8-2. Using the “1” key, select “Ld”.
4. Refer to steps 8 and 10 in section 5.9.2.

5.9.4 SP8-10: TEST PATTERNS


Purpose: To make prints without using the scanner.
Access SP8-10 and select the number “6”, then press the Start key.
Other numbers are as shown below, but do not use them except the number “6”.
1: Grid, 2: Vertical, 3: Horizontal gray, 4: Vertical gray, 5: 16 grays,
6: Cross, 7: Diagonal grid, 8: 256 grays, 9: 64 grays

5.9.5 SP8-21: PAPER FEED TEST (15 RPM)


Purpose: To feed paper at the lowest speed (15 rpm).
1. Set a stack of paper on the paper feed table.
2. Access SP8-21 and enter the number of sheets that you want to feed.
3. Press the Print key.
4. To exit this mode, press the Stop key.

5.9.6 SP8-22: FREE RUN PAPER FEED (15 RPM)


Purpose: To drive the paper feed mechanism at the lowest speed (15 rpm) without
paper.
1. Access SP8-22 and enter the number of times that you want to repeat the
paper feed cycle.
2. Press the Print key.
3. To exit this mode, press the Stop key.

C231/C237/C238 5-22 SM
DETAILED SECTION DESCRIPTIONS
MECHANISM OVERVIEW

6. DETAILED SECTION DESCRIPTIONS

6.1 MECHANISM OVERVIEW


6.1.1 MAJOR PARTS 28 29 30 1
27 2 3
26 4
25
5
24
23 6

22 7

21 8
20 9
19
10

Descriptions
Detailed
C238D001.WMF
18 17 16 15 14 13 12 11

1. Lens 16. Transport belts


2. Tension roller 17. Vacuum fan motor
3. CCD and SBU 18. Paper delivery table
4. Master feed roller 19. Air knife fan motors
5. Platen roller 20. Master eject rollers
6. Thermal head 21. Master eject box
7. Master roll 22. 2nd scanner
8. Paper feed roller 23. 1st scanner
9. Paper pick-up roller 24. DF exposure glass
10. Paper table 25. 1st transport roller
11. Registration rollers 26. 2nd transport roller
12. Doctor roller 27. Original feed belt
13. Ink roller 28. Separation roller
14. Press roller 29. Pick-up roller
15. Exit pawl 30. Original exit roller

SM 6-1 C231/C237/C238
MECHANISM OVERVIEW

6.1.2 ELECTRICAL COMPONENT LAYOUT

1 2 3 4 5
29 6
7
28 8
9
27
10
26
11
25
12
24 13
14
23 15

22
21 16
20
19 18 17 C238D003.WMF

54 55
53 30
52 31

32

51 33

34
50
35

36
49
37
48
38
47
39
46
45 40
44 43 41
C238D004.WMF 42

C231/C237/C238 6-2 SM
MECHANISM OVERVIEW

Boards
No. Component Function
Main Processing Unit (MPU) Controls all machine functions, both directly and
51
through other boards.
4 Lamp Stabilizer This supplies power to the exposure lamp.
29 Power Supply Unit (PSU) Provides dc power to the machine.
28 Operation Panel Boards These boards control the operation panel.
5 CCD and SBU Outputs a video signal to the MPU.
43 Main Motor Board Controls the main motor speed.
22 Ink Detection Board Checks if there is ink in the drum.
Paper Width Detection Board Sends data about the paper width on the paper
15
table to the MPU.

Motors
No. Component Function
12 Master Feed Motor Feeds the master to the drum.
7 Cutter Motor Cuts the master.
Registration Motor Feeds the paper to align it with the master on the

Descriptions
48
drum.

Detailed
50 Paper Feed Motor Feeds the paper from the paper table.
8 Scanner Motor Drives the scanner.
33 Master Eject Motor Sends used masters into the master eject box.
Air Knife Fan Motor 1 Rotates the fan to provide air to separate the
35
leading edge of the paper from the drum.
36 Air Knife Fan Motor 2
41 Pressure Plate Motor Raises and lowers the pressure plate.
Vacuum Fan Motor Provides suction so that paper is held firmly on the
39
transport belt.
40 Paper Delivery Motor Feeds out the printed paper.
42 Clamper Motor Opens or closes the master clamper on the drum.
47 Main Motor Rotates the drum.
20 Table Motor Raises and lowers the paper table.
23 Ink Pump Motor Drives the ink pump.

SM 6-3 C231/C237/C238
MECHANISM OVERVIEW

Switches
No. Component Function
19 Table Lowering Switch Lowers the paper table.
24 Door Safety Switch Checks whether the front door is properly closed.
27 Main Switch Turns the power on or off.
13 Master Making Unit Set Switch Checks if the master making unit is installed.
37 Eject Box Set Switch Checks if the master eject box is installed.

Sensors
No. Component Function
Master Eject Position (Drum Detects when the drum is at the master eject
53
HP) Sensor position.
54 Paper Exit Timing Sensor Determines the paper exit misfeed check timing.
52 Feed Start Timing Sensor Determines the paper feed start timing.
30 Master Eject Sensor Detects used master misfeeds.
Pressure Plate Limit Sensor Detects when the pressure plate is in the lowest
32
position.
Pressure Plate HP Sensor Detects when the pressure plate is at the home
31
position.
34 Drum Master Sensor Detects if there is a master on the drum.
38 Paper Exit Sensor Detects paper misfeeds at the exit.
2nd Feed Timing Sensor Determines the paper misfeed check timing at the
55
paper registration area.
44 Clamper Open Sensor Detects if the clamper is in the open position.
45 Clamper Closed Sensor Detects if the clamper is in the closed position.
Table Lower Sensor Detects when the paper table is at its lower limit
49
position.
Platen Cover Sensor Detects whether the platen cover is open or
2
closed.
Scanner HP Sensor Detects when the image sensor is at home
1
position.
9 Master Set Cover Sensor Checks if the master set cover is properly set.
Master End Sensor Detects when the master making unit runs out of
10
master roll.
Paper Height Sensor Detects when the paper table reaches the paper
14
feed position.
18 Registration Sensor Detects paper approaching the registration roller.
17 Paper End Sensor Detects when the paper table runs out of paper.
6 Cutter HP Sensor Detects when the cutter is at the home position.
16 Paper Length Sensor Detects when long paper is on the paper table.

C231/C237/C238 6-4 SM
MECHANISM OVERVIEW

Solenoids
No. Component Function
Rear Pressure Release Releases the press roller to apply printing
46
Solenoid pressure.
Front Pressure Release Releases the press roller to apply printing
21
Solenoid pressure.

Counters
No. Component Function
25 Paper Counter Keeps track of the total number of copies.
26 Master Counter Keeps track of the total number of masters made.

Others
No. Component Function
11 Thermal Head Burns the image onto the master.
3 Exposure Lamp (Xenon Lamp) Applies light to the original for exposure.

Descriptions
Detailed

SM 6-5 C231/C237/C238
MECHANISM OVERVIEW

6.1.3 DRIVE LAYOUT

8
2

C238D002.WMF

7 6 5 4 3

1. Pressure plate motor 6. Table motor


2. Clamper motor 7. Paper feed motor
3. Paper delivery motor 8. Master feed motor
4. Main motor 9. Scanner motor
5. Registration motor

C231/C237/C238 6-6 SM
MASTER EJECT UNIT

6.2 MASTER EJECT UNIT


6.2.1 OVERVIEW

[D] [B] [A]

[C]

Descriptions
[E]

Detailed
C238D022.WMF

Overview
The master eject unit removes the used master from the drum. ( : Digital
Duplicators – Duplicating Process – Master Ejecting)
Procedure
The drum turns to the master eject position. Then the clamper [A] opens.

Master eject rollers [B] pick-up the master’s leading edge and feed the master for
1.0 s into the master eject box [C].

The clamper then closes.

The drum then turns at 30 rpm while the master eject rollers continue to feed the
used master into the eject box.

The drum stops after making about 1.5 turns. The master eject motor also stops.
The pressure plate [D] then compresses the used masters in the eject box.

• The capacity is 50 used masters (under normal conditions)


• The master eject process is skipped when the drum master sensor [E] detects no
master on the drum.

SM 6-7 C231/C237/C238
MASTER EJECT UNIT

6.2.2 MASTER CLAMPER OPENING MECHANISM

[D] [F]

[I]

[H]
[K]

[J]

[C]

[B] [G]
[A] C238D007.WMF
[E]
Clamper Mechanism
Clamper motor [A] - opens the clamper at the master eject position

Gears [B]

Link [C]

Drum guide [D] - moves and engages the pin on the rear flange of the drum

Lifts the clamper lever [E], and engages the drum pin [F]

The lever [E] lifts the master eject arm [G] to release the master's leading edge [H]
from the clamper.
NOTE: 1) After the Start key is pressed and before the clamper motor starts, the
master eject position sensor [I] is checked (the drum must be at the
master eject pos.).
2) The sensor actuators on the link [C], the clamper open sensor [J], and
the clamper close sensor [K] determine the clamper open and close
positions.
3) The master clamper uses a magnetic plate to clamp the master's
leading edge.
4) The drum guide catches the drum at the master eject position while the
master clamper is being opened. When the clamper motor turns on in
reverse to close the clamper, the drum guide also disengages the pin
and the drum can turn.

C231/C237/C238 6-8 SM
MASTER EJECT UNIT

6.2.3 MASTER EJECT ROLLER MECHANISM

[D]
[E]

[C]

Descriptions
Detailed
[B]
[A] C238D047.WMF

Mechanism
Master eject motor [A]

Belt [B]

Gears [C]

Master eject rollers [D] – the upper roller has paddles

Pick up the master and feed it into the master eject box
Procedure
1. When the clamper is open and the master's leading edge is released from the
clamper, the master eject motor turns on for 1.0 s to pick up the leading edge.
2. Then, the clamper motor reverses to close the clamper
3. The drum then starts turning at the slower speed (30 rpm). At the same time,
the master eject rollers turn again to feed the master into the master eject box.
4. When the drum reaches the master feed position, the master eject and drum
motors stop. The master feed position is 121 encoder pulses (43 degrees) after
the feed start timing sensor is actuated.
5. During this process, the master eject sensor [E] detects master eject jams. (
6.10.1)

SM 6-9 C231/C237/C238
MASTER EJECT UNIT

6.2.4 PRESSURE PLATE MECHANISM

[B]

[E]
[D]

[A]

[C]

C238D017.WMF

Mechanism
Pressure plate motor [A]

Gears [B]

Pressure plate rotates

Compresses the masters
Procedure
1. After the master has been ejected and the drum is stopped at the master feed
position, the pressure plate motor turns until the actuator on the pressure plate
actuates the limit sensor [D].
2. After master making and cutting, the motor reverses until the pressure plate
home position sensor [C] is actuated, then it stops.
3. If the pressure plate limit sensor is not actuated within 4.5 seconds after the
pressure plate motor rotates, the Full Master Eject Box indicator lights.
4. The idle gear has a clutch [E] to prevent motor overload.

C231/C237/C238 6-10 SM
SCANNER UNIT

6.3 SCANNER UNIT


6.3.1 OVERVIEW

[D] [C] [A] [F] [B]

[E]
C238D050.WMF

[A]: Exposure lamp

Descriptions
[B]: Charge coupled device (CCD)

Detailed
[C]: First mirror
[D]: Second mirror
[E]: Third mirror
[F]: Lens

• The exposure lamp is a xenon lamp (DC 24V).


• Light reflected off the original is directed onto a CCD via the mirrors and the lens.
• The main-scan resolution is 600 dpi, because the CCD is 600 dpi. This model
always reduces the amount of scanned data to 300 dpi. ( 6.4.5)
• The sub-scan resolution is 300 dpi.

SM 6-11 C231/C237/C238
SCANNER UNIT

6.3.2 SCANNER DRIVE

[D]
[E] [C]

[B]

[A]

C238D051.WMF

A: Scanner motor

B: Timing belt

C: Scanner wire

D: First scanner, E: Second scanner

Full size mode


• During scanning, the first scanner speed is 20.32 mm/s.
• The second scanner’s speed is half the first scanner’s speed.
• Speed increases when the scanner returns.

Reduction/enlargement modes
• First scanner speed equals the drum rotation speed divided by the magnification
ratio (0.5 to 2.0).
• Varying the scanner speed changes the sub-scan image size.
Image processing on the MPU changes the main scan image size.
• The return speed is the same as in full size mode.

C231/C237/C238 6-12 SM
IMAGE PROCESSING

6.4 IMAGE PROCESSING


6.4.1 OVERVIEW

C238D006.WMF

Descriptions
Detailed
• The CCD line has 7,450 pixels and the resolution is 600 dpi (23.6 lines/mm).
• The A/D converter in the SBU transforms the analog signals into 8-bit digital
signals.

The MPU carries out the following processes on the image data:

Auto shading

Filtering (MTF)

Magnification

Binary processing

SM 6-13 C231/C237/C238
IMAGE PROCESSING

6.4.2 AUTO BACKGROUND CORRECTION

[A]

C238D043.WMF

• Auto background correction prevents the background of an original from


appearing on copies.
• The density of the area [A] (the central 75 mm of the main scan) is the peak
white level density.
• This correction can be used in Photo/Letter, Photo, and Tint modes.

6.4.3 AUTO SHADING


• Auto shading corrects errors in the signal level for each pixel using the white
plate.

6.4.4 MTF FILTER


• The MTF filter enhances the desired image qualities.
• The MTF filter is used in all modes (Letter, Letter/Photo, Photo, and Tint).
• This model has no SP mode adjustments.

6.4.5 MAIN SCAN ENLARGEMENT/REDUCTION


• Changing the scanner speed enables reduction and enlargement in the sub-scan
direction.
• The processing for main-scan enlargement/reduction is the same as in the
previous digital machines
• The thermal head is 300 dpi, but the CCD is 600 dpi. Therefore, this model
always reduces the amount of scanned data by half before printing.

C231/C237/C238 6-14 SM
IMAGE PROCESSING

6.4.6 BINARY PROCESSING


This process converts the video signal from 8-bit to 1-bit (black and white) in
accordance with a threshold value.
The threshold value depends on a compensation curve (gamma curve) which
corresponds to selected image processing settings. For example, if a darker image
is selected, a compensation curve that converts each pixel value to a higher
number is selected. This ensures accurate generation of the 256 gray scales from
black to white.

6.4.7 FINE MODE


Purpose: Use this function to make clear prints.

Normal Fine mode

Sub-scan

Descriptions
direction

Detailed
Main-scan
direction

C238D049.WMF

This machine’s specification is 300 dpi.


With this function, the scanner scans at 400 dpi in the sub-scan direction by
reducing the scanner motor speed, then the master making unit writes at 400 dpi in
the master feed direction by reducing the master feed motor speed. Therefore, the
resolution in the paper feed direction is 400 dpi.

SM 6-15 C231/C237/C238
IMAGE PROCESSING

6.4.8 THERMAL HEAD


Specifications
Length: 292.032 mm
Number of thermal head elements: 3456 dots
Density of thermal head elements: 300 dpi

Thermal head control


The thermal head contains heating elements at a density of 300 dpi. The thermal
heating elements melt the over-coating and polyester film layers of the master, in
accordance with the image signal for each pixel.
The PSU applies power (VHD) to the thermal heating elements. The power source
varies from one head to another because the average resistance of each element
varies. Therefore, when replacing the thermal head or power supply unit, it is
necessary to readjust the applied voltage to the specific value for the thermal head.

Thermal head protection


The thermistor on the thermal head provides thermal head protection, preventing
the thermal head from overheating when processing a solid image. The CPU
checks for any abnormal condition when the Start key is pressed; it displays an
error code on the operation panel as follows:

No. Symptom Possible cause


Thermal Head Overheat Overheat (wait for the
E-04 The temperature of the thermal head is greater than thermal head to cool down)
54°C when the Start key is pressed. Thermal head
Thermal Head Thermistor Open Thermal head thermistor
E-09
The thermistor output voltage is over 4.9 volts. Thermal head connector

C231/C237/C238 6-16 SM
IMAGE PROCESSING

Remarks for Handling the Thermal Head


Pay careful attention to the following remarks when servicing:

• Do not touch the surface


• Remove any foreign materials
with bare hands. If this Platen
from the platen roller.
occurs, clean the Roller
surface with alcohol. • There are some ICs inside
• Do not damage the the metal cover. Do not push
heating elements. the cover down.
• Do not touch the master film
surface with bare hands.

Master • Do not touch the connector


terminals with bare hands, to
prevent damage from static
electricity.

Descriptions
• Connect and disconnect the connectors

Detailed
carefully. Keep them horizontal and
firmly reconnect them.
• Adjust the voltage supplied to match the
specified value for the thermal head.

C238D021.WMF

SM 6-17 C231/C237/C238
MASTER FEED

6.5 MASTER FEED


[A]
6.5.1 OVERVIEW

[B]

[D]

[C]

[E]
C238D052.WMF

The master feed unit makes an image on the master and feeds the master to the
drum. ( : Digital Duplicators – Duplicating Process – Master Feeding)

Procedure
The machine feeds the master from the master roll [A].

The thermal head [B] makes an image on the master.

Clamper [C] opens. (The drum is at the master feed position.)

The clamper clamps the master. At this time, the cutter [D] cuts the master.

The master is wrapped around the drum [E].

C231/C237/C238 6-18 SM
MASTER FEED

6.5.2 MASTER FEED MECHANISM


[C]
[D]

[F]

[E] [B]

[A]

C238D023.WMF

Mechanism
Master feed motor [A] (stepper motor)

Descriptions

Detailed
Gears [B]

Platen roller [C], master feed roller [D]

Feeds the master (The thermal head makes an image on the master.)
Procedure
1. After the old master has been ejected, the drum stops at the master feed
position and the master clamper opens, ready to clamp the new master.
2. When the clamper is open, the tension roller releases and the master is fed to
the clamper on the drum. For details of the tension roller, see the next section.
3. After the clamper closes, the master feed motor feeds the master while the
drum rotates intermittently at 30 rpm. The intermittent rotation keeps a buckle
[F] in the master above the master feed guide to absorb shocks from the
wrapping operation.
4. The tension roller [E] keeps the master under tension. Without this roller, the
master would crease when the drum turns continuously during wrapping
around the drum, so it reduces the master making time.
5. The main motor turns off when the drum is at the master eject position. The
master feed motor continues to feed the master until master making completed.
Then the master feed motor turns off, and cutting is done.
NOTE: Springs press the thermal head against the platen roller. The pressure is
applied when the master set cover, which includes the platen roller, is
closed.

SM 6-19 C231/C237/C238
MASTER FEED

6.5.3 CLAMPER AND TENSION ROLLER MECHANISM

[A]
[F] [H]

[G]
[G] [B]
[C]

[D]
[H]
[I] [E]

C238D009.WMF

Mechanism
Clamper motor [A]

Gears [B]

Link [C] C238D027.WMF


Drum guide [D]

Lifts the lever [E], engages and locks the drum pin [F], and opens the clamper plate
[G].

Releases the tension roller [H].

Feeds the master into the clamper.

Procedure
• When the old master has been ejected, the drum is stopped at the master feed
position. The master clamper clamps the leading edge of the new master before
the drum starts to turn again.
• The tension roller [H] normally presses against the master feed guide plate to
apply tension to the master during master wrapping. When the clamper opens, it
pushes the tension roller arms [I] and moves the tension roller away from the
guide plate to allow the master to be fed into the master clamper.
• Clamper mechanism: See the Master Eject section

C231/C237/C238 6-20 SM
MASTER FEED

6.5.4 CUTTER MECHANISM

[B]

[A] C238D053.WMF

[A]: Cutter motor


[B]: Cutter HP sensor
• When the cutter starts, the drum is stopped at the master eject position (drum
HP).

Descriptions
• The cutter moves backwards and forwards. While the cutter travels towards the

Detailed
rear (non-operation side), it cuts the master. The motor turns in one direction.
The cutter returns to the home position when it reaches the rear because of the
two different spiral threads on the screw shaft.
• The cutter usually cuts a master of about 550 mm in length. The cutter cuts a
master of about 340 mm in length when an optional A4 black drum is used.
• After cutting, the drum starts turning again to wrap the remaining part of the
master around the drum. The leading edge of the master that was cut remains at
the cutting position, ready to make the next master.

6.5.5 MASTER SET COVER SENSOR


[C]
[B]

[A]
C238D020.WMF

[A]: Master set cover sensor


[B]: Master set cover
• If the cover is closed properly, the release button [C] rises.

SM 6-21 C231/C237/C238
DRUM

6.6 DRUM
[C]
6.6.1 OVERVIEW [D]

C238D010.WMF
[B]
[A]
Procedure
Ink is supplied inside the drum, through the drum shaft.

The ink roller [A] and the doctor roller [B] spread the ink evenly on the screens.

Ink passes through the metal screen [C].

Ink passes through the cloth screen [D].

Ink passes through the holes in the master that were made by the thermal head.

Ink reaches the paper.
NOTE: 1) The drum is driven by the main motor and turns only clockwise.
2) The main motor speed and the drum stop positions are controlled by
monitoring the motor encoder.
3) The ink pump, which is outside the drum, supplies ink from the ink
cartridge into the drum through the drum shaft.

C231/C237/C238 6-22 SM
DRUM

6.6.2 DRUM DRIVE MECHANISM

[G]

[F]

[D]
[C]
[E]

[B]
Mechanism
Main motor [A] (dc motor)
↓ [A]

Descriptions
Detailed
Belt [B]

C238D019.WMF

Gears [C]

The drum rotates.
NOTE: 1) The main motor encoder sends pulses to the main motor control board
(1020 pulses = 360 degrees).
2) The CPU on the board monitors the pulses and controls the drum speed
and stop positions.
3) The drum has four sensors.
• Master eject position sensor [D] (master eject position and HP)
• Feed start sensor [E] (feed start timing)
• Second feed timing sensor [F] (jam detection)
• Paper exit timing sensor [G] (jam detection)
4) The drum has two stop positions:
• Master eject (home) position
• Master feed position (feed start timing sensor + 121 pulses (43
degrees))

SM 6-23 C231/C237/C238
DRUM

6.6.3 INK SUPPLY MECHANISM

[B] [C]

[D]
C238D040.WMF
[A]
Mechanism
Ink pump motor [A]

Gears [B]

Gear rotation converted into piston motion.

Supplies ink from the ink cartridge to the ink roller via the pump, the shaft, the tube,
and the ink distributor pipes [C]. Ink drops through 4 openings [D] in the ink
distributor onto the ink roller.
NOTE: The ink pump is outside the drum in this model.

C231/C237/C238 6-24 SM
DRUM

6.6.4 INK ROLLER MECHANISM

[A]

[E]

[C] [B]

[D] C238D054.WMF

Mechanism [F]

Descriptions
Main motor

Detailed

Gears [A]

Ink roller [B] rotates

Gears [C]

Doctor roller [D] rotates

The doctor roller squeezes the ink on the ink roller to produce an even thickness of
ink on the ink roller.
NOTE: 1) The ink roller drive gear [E] has a one-way clutch to prevent the ink
roller from being turned in reverse if the drum is manually turned in
reverse.
2) The ink roller does not touch the metal screen when the machine is not
printing.
3) During printing, the ink on the ink roller is applied to the paper through
the holes in the screens and the master. This happens when the press
roller [F] under the drum moves up to press the drum screen and the
master against the ink roller. ( : Digital Duplicators – Ink Supply
Control)

SM 6-25 C231/C237/C238
DRUM

6.6.5 INK SUPPLY CONTROL

[A]

[B]

[C]

[D]

C238D018.WMF

Mechanism
When the ink level is low, the pins [A] do not touch the ink.

The ink pump motor ( 6.6.3) keeps the ink level normal by supplying ink when the
level is low.
NOTE: 1) The ink detection pins [A] detect the capacitance between the ink roller
[B] and doctor roller [C].
2) If the pins detect an insufficient amount of ink after activating the ink
pump motor for 30 seconds, a "no ink condition" is detected. The add
ink indicator on the operation panel will light.
3) There is an ink supply mode, which is useful when installing a new
drum. When the “Economy Mode” key is pressed while holding down
the “0” key, the drum turns for 60 seconds to supply ink inside the drum.
4) The ink roller blades [D] on both ends of the ink roller scrape off the
built-up ink on the ends of the ink roller.

C231/C237/C238 6-26 SM
DRUM

6.6.6 DETECTION OF MASTERS ON THE DRUM

[C]

[B]

[A]

C238D028.WMF

Descriptions
Detailed
[A]: Drum master sensor
[B]: Black patch on the screen
[C]: Black patch on the clamper

• The drum master sensor [A] detects whether there is a master on the drum.
• When there is a master on the drum, the black patch [B] is covered and the
sensor detects the light reflected from the master. When there is no master on
the drum, the black patch [B] is exposed. The black patch does not reflect light
back to the sensor. Because of this, the master eject process can be skipped
when a new master is being made, if no master is detected on the drum.
• The drum master sensor uses the black patch [C] on the clamper for jam
detection. ( 6.10.3)

SM 6-27 C231/C237/C238
PAPER FEED

6.7 PAPER FEED


6.7.1 OVERVIEW

[B]
[A]

[D]

[C]

C238D024.WMF

This mechanism feeds blank copy paper into the printer. ( : Handling Paper –
Paper Feed – Paper Feed Methods – Friction Pad)

Mechanism
The paper table is lifted.

The pick-up roller [A] picks up a sheet of paper.

The feed roller [B] and the separation pad [C] only allow one sheet to pass.

The registration rollers [D] feed the paper.

The print is made.
NOTE: 1) A dedicated stepper motor (paper feed motor) controls the feed roller
and the pick-up roller.
2) A dedicated stepper motor (registration motor) controls the registration
roller.

C231/C237/C238 6-28 SM
PAPER FEED

6.7.2 PAPER FEED MECHANISM

[B]

[G]

[C] [A]

[D]

[E]

[F]

C238D026.WMF

Descriptions
Mechanism

Detailed
Paper feed motor [A]

Belt [B]

Turns the feed roller [C]

Belt [D]

Turns the pick up roller [E]
NOTE: 1) The machine uses a friction pad [F] and feed roller system. ( :
Handling Paper – Paper Feed – Paper Feed Methods – Friction Pad)
2) When the rollers stop and paper is fed by the registration rollers, the
one-way clutches in the pick-up and feed rollers ensure that these
rollers do not resist paper feed.
3) The guides [G] help to feed paper that is not perfectly flat.
4) Paper feed start timing depends on the selected printing speed: see the
Timing Charts.

SM 6-29 C231/C237/C238
PAPER FEED

6.7.3 PAPER FEED / SEPARATION PRESSURE MECHANISM

[B]

[F]

[A]

[C] C238D041.WMF
[E]

[D]

C238D055.WMF

[A]: Normal position


[B]: Thick paper position
[C]: Thin paper position

• The user can change the pick-up roller pressure by changing the position of the
pressure adjustment lever.
• If paper feed jams frequently occur, the lever should be moved to the left or the
right to adjust the pressure.
• If non-feed or multi-sheet feed problems still occur, the paper separation
pressure can also be adjusted. (This should be done by a technician; 3.6.2)
• By loosening then moving the screw [D] up or down, the spring [E], which applies
pressure to the friction pad block [F], moves up or down.
• The default position of the screw [D] is at the next to highest position.

C231/C237/C238 6-30 SM
PAPER FEED

6.7.4 REGISTRATION ROLLER MECHANISM


[B]
Registration Roller Drive

Registration motor [A]



Belt [B] [A]


Turns the lower
registration roller [C]
[C] C238D013.WMF

NOTE: 1) The CPU controls the registration roller start timing to synchronize the
printer paper with the image on the master on the drum.
2) The motor speed depends on the selected printing speed.
3) By pressing the image position keys on the operation panel, the
registration motor start timing is changed.

Descriptions
Detailed
Registration Roller Up/Down Mechanism

[F]

[G] [E]

[D]

C238D014.WMF

• After the printing paper is caught between the drum and the press roller, the
registration motor stops and the upper registration roller [D] is released from the
lower registration roller. This is to prevent interference from the registration
rollers while the drum and press roller transport the paper.
• When the high point of the cam [E] on the drum drive gear reaches the cam
follower [F], the shaft [G] rotates clockwise (as seen from the operation side) to
release the upper registration roller [D] from the lower registration roller.

SM 6-31 C231/C237/C238
PAPER FEED

6.7.5 PRINTING PRESSURE MECHANISM

[D]

[B]

[C]
[E]

[A]
[H]
[G]

[I] [F]
C238D038.WMF

• When not in the printing cycle, the two solenoids [A] stay off and the stoppers [B]
lock the brackets [C] to keep the press roller [D] away from the drum.
• When the 1st sheet of paper is fed, the solenoid is energized but the brackets
are still locked by the stoppers due to strong tension from the springs [E]. When
the high points of the cams [G] on the front and rear drum flanges reach the cam
followers [F] on both sides of the press roller shaft, a small clearance is made
between the stoppers and the brackets.
• The two solenoid plungers are pulled down at the same time, releasing the
stoppers from the brackets. Printing pressure is applied by tension from the
springs [E] when the cam followers [F] come off the high points of the cams [G].
• During the printing cycle, the solenoids stay on. However, if paper does not
reach the registration sensor [H] at the proper time (when the cam follower is on
the high point of the cam), the solenoids are de-energized to lock the brackets.
• The printing pressure is released when the cams push down the cam followers
so that the press roller does not contact the master clamper [I].
• After printing is finished, the solenoids de-energize and the springs push the
stoppers back. Before the drum returns to the home position, the stoppers lock
the brackets again when the cams push down the cam followers.

6.7.6 RE-FEEDING MECHANISM


• If the registration sensor detects a non-feed, the machine tries again. However, if
the machine detects a non-feed the second time, the jam indicator lights.

C231/C237/C238 6-32 SM
PAPER FEED

6.7.7 PAPER TABLE MECHANISM


Table lifting/lowering

[G] [E]

[F]
[B]
[D]
[A]
[H]
C238D042.WMF
[C]

[I]
C238D015.WMF

Mechanism

Descriptions
Detailed
Table motor [A] (dc motor)

Gear [B]

Racks [C]

Lifting or lowering the paper table [D].
NOTE: 1) When the paper height sensor [E] is actuated, the top of the paper stack
contacts the pick-up roller [D], lifting it up. Then, when the paper height
sensor [E] is actuated, the table motor stops.
2) When the table lower sensor [F] is actuated, the tray has been lowered
to its lower limit, and the motor stops.
3) During a printing run, sheets are fed from the stack, lowering the pick-up
roller. When the paper height sensor [E] is de-actuated, the paper table
motor raises the paper table until the sensor is actuated again.

Paper end detection


• The paper end sensor [G] under the paper table detects when the paper on the
table runs out.

Paper size detection


[H]: Paper length sensor
[I]: Paper width detection board

SM 6-33 C231/C237/C238
PAPER FEED

Table side fences and side-to-side shift [B]

[A]

C238D056.WMF

• The paper table shift dial [A] shifts the image across the page. If the dial is
turned, the whole paper table moves towards one side or the other.
• The side fences move together due to a rack and pinion mechanism. There is a
lock lever [B] to hold the side fences in position.

Side fence friction pads

[C]

C238D057.WMF

• The two side fence friction pads [C] are included as accessories. These are not
used normally, but if paper multi-feed frequently occurs, the friction pads can be
installed to apply stopping pressure to the paper. These are especially useful
when thin paper is used.
• The user can install the friction pads if they are using thin paper.

C231/C237/C238 6-34 SM
PAPER DELIVERY

6.8 PAPER DELIVERY


6.8.1 OVERVIEW
[B] [A]

[D]
[E]

[C] C238D058.WMF

Procedure
The exit pawl [A] and the air knife [B] separate the paper from the drum.

Descriptions
The paper is fed to the exit table [C] by the paper delivery unit [D].

Detailed
The paper exit sensor [E] is used for jam detection. ( 6.10.6)

6.8.2 PAPER DELIVERY UNIT DRIVE MECHANISM


Mechanism
Paper delivery motor [A]

Belt [B] [D]

Shaft [C]

Rotates the transport belts [D].

NOTE: 1) The vacuum fan


motor inside the unit [C]
holds the paper
against the belts [D] C238D048.WMF

to deliver the paper [B]


to the exit table.
[A]
2) The motor rotation
speed depends on
the selected print
speed.

SM 6-35 C231/C237/C238
PAPER DELIVERY

6.8.3 PAPER SEPARATION FROM THE DRUM


Air knife
• The air from the air knife fan
motors [A] separates the paper
from the drum.
• The air knife fan motors start
blowing air when the print start
key is pressed or when master
cutting is finished. The paper
passes under the exit pawl and
is delivered to the delivery table.

C238D039.WMF
[A]

Exit pawl air pump


• Drive from the main motor is [A]
transmitted to the pump gear [A]. [B]
When the gear [A] rotates, it
drives the piston [B] back and
forth.
• The piston moves forward and
pushes a jet of air out through the
nozzle [C]. This jet of air helps to
separate the paper from the
drum.

[C]

C238D016.WMF

C231/C237/C238 6-36 SM
PAPER DELIVERY

6.8.4 EXIT PAWL DRIVE MECHANISM


[B]
• During printing, the distance between
the exit pawl [A] and the drum is very [C]
small, to prevent paper wrap jams.
However, when the master clamper
[B] approaches the exit pawl (as the
drum turns), the pawl has to be
moved away from the drum to [A]
prevent it from being damaged by
the master clamper. This is
controlled by the front drum flange
[C], which is cam-shaped, and the
cam follower [E] on the exit pawl
shaft. [E]
• When the cam follower is not pushed
out by the drum flange, the exit pawl [D]
closely approaches the drum
surface, due to the tension from a

Descriptions
spring [G].

Detailed
• As the master clamper approaches
the exit pawl, the high point of the
drum flange cam [C] moves into
contact with the cam follower [E]
pushing it down. This moves the cam
follower arm [F] downwards. The
pawl shaft turns clockwise to move C238D059.WMF
the pawl away from the drum. [G]
[F]

• When printing finishes and the printing


pressure is released, the cam follower
arm [F] is engaged by the printing
pressure release arm [D] and held in
the lower position. Therefore, after
printing finishes, the cam follower is
out of contact with the cam, and the
exit pawl moves away from the drum
to its normal position.
[D]
C238D060.WMF

[F]

SM 6-37 C231/C237/C238
Press the start key  Wrapping the master
Master eject position SN


C231/C237/C238
TIMING CHART

Feed start timing SN


Paper exit timing SN
Clamper close SN

Clamper open SN
Open
Clamper motor
1.0 s  Close
6.9 TIMING CHART

Master eject motor


Main motor (30 rpm) 

 Rotating at
43 degrees
Master eject SN regular intervals
Check

6-38
Check Check
Pressure plate motor
Pressure plate HP SN 
6.9.1 MASTER EJECT / MASTER FEED

Pressure plate limit SN 12.0 s

Scanner HP SN  

Scanner motor 5 mm
64.1mm 21.7 mm


Master feed motor  550 mm



Cutter HP motor
Cutter motor
Cutting the master
Master Eject Section Master Feed Section

C238D044.WMF

SM
SM
(1) Press the Start key
(2) The clamper motor turns to open the clamper.
(3) When the clamper is open, the master eject motor turns on for 1.0 second, then the clamper closes.
(4) When the clamper is closed, the master eject motor and the main motor turn on.
(5) When the drum is at the feed start timing sensor position plus 43 degrees, the master eject motor and the main
motor turn off, the pressure plate motor turns on to press the ejected master and the clamper motor turns on to open
the clamper.
(6) After 12.0 seconds, the pressure plate motor turns off.
(7) The machine initializes the scanner.
(8) When the master feed motor has fed the master 64.1 mm, the motor stops and the scanner starts to scan.

6-39
(9) After scanning 5 mm, the master feed motor turns on.
(10) When the master feed motor has fed the master 21.7 mm, the clamper closes, and then the drum rotates at regular
intervals.
(11) The drum stops at the master eject position sensor.
(12) When the master feed motor has fed the master 550 mm in all, the master feed motor stops, and the cutter cuts the
master.
TIMING CHART

C231/C237/C238
Detailed
Descriptions
Wrapping the master

C231/C237/C238
TIMING CHART

Master eject position SN


Feed start timing SN
2nd feed timing SN

Paper exit timing SN
6.9.2 MASTER WRAPPING

Main motor 30 rpm


 Check
X
Paper feed motor

6-40
Registration SN

Paper exit SN
Y Check
Registration motor

Pressure release SOL 

Paper delivery motor


Vacuum fan motor
Air knife fan motor

C238D045.WMF

SM
SM
(1) When the cutter has cut the master, the pressure plate goes to the home position, the drum rotates, and the
pressure release solenoid, paper delivery motor, vacuum fan motor and air knife fan motor all turn on.
(2) When the drum is at the feed start timing sensor plus a feed delay time (X), the paper feed motor turns on. X
depends on the selected printing speed.
(3) After a certain time (Y), the registration motor turns on.
(4) When the drum is at the paper exit timing sensor, the solenoid turns off.

6-41
TIMING CHART

C231/C237/C238
Detailed
Descriptions
Press the print key

Master eject position SN

C231/C237/C238
TIMING CHART

Feed start timing SN


6.9.3 PRINTING

2nd feed timing SN

Paper exit timing SN

Main motor 60 rpm 75 rpm 30 rpm


 Check Check
30 rpm  X X
Paper feed motor

6-42
Registration SN

Paper exit SN 
Y Y
Registration motor Check Check

Pressure release SOL 


Paper delivery motor

Vacuum fan motor

Air knife fan motor

C238D046.WMF

SM
SM
(1) Press the print key.
(2) The drum rotates at 30 rpm, then the speed goes to 60 rpm.
(3) When the drum is at the master eject position sensor, the paper delivery motor’ vacuum fan motor, and air knife fan
motor all turn on.
(4) When the drum is at the feed start timing sensor plus a feed delay time (X), the paper feed motor and the pressure
release solenoid turn on. X depends on the selected printing speed.
(5) After a certain time (Y), the registration motor turns on.
(6) When the drum is at the paper exit timing sensor, the solenoid turns off.

6-43
TIMING CHART

C231/C237/C238
Detailed
Descriptions
JAM DETECTION

6.10 JAM DETECTION


6.10.1 MASTER EJECT JAM (E JAM LOCATION INDICATOR)
Picking up the used master from the drum
1.0 s

Main motor (30 rpm)

Clamper Open Open


Close Close

Master eject motor


1.0 s
Master eject sensor

Check 1 Check 2
C238D532.WMF

Jam check timing: When the clamper open sensor is on (clamper open).
Check 1: If the master eject motor is still on after 1.0 second, and the master eject
sensor doesn’t detect the master, the machine goes on to check 2.
Check 2: When the clamper opens and closes again, and the drum has rotated 1.0
s, if the master eject sensor doesn’t detect the master, the E jam
indicator will light.

Compressing the used master


Pressure plate HP sensor
Pressure plate limit sensor

Pressure plate motor

Master eject sensor


Check

C238D533.WMF

Jam check timing: When moving the pressure plate.


Check: If the master eject sensor detects a master when the pressure plate limit
sensor turns on (pressure plate at lower limit), the E jam indicator lights.

Just after turning on the main switch


Jam check timing: Just after the main switch has been turned on.
Check: If the master eject sensor is on (master detected), the E jam indicator
lights.

C231/C237/C238 6-44 SM
JAM DETECTION

6.10.2 DF JAM (P JAM LOCATION INDICATOR)


Feeding in the original
Start to scan

DF registration sensor

DF motor Original length


+ 80 mm
DF feed clutch
5.0 s

Check 1 Check 2
C238D534.WMF

Jam check timing: When an original is placed in the DF.


Check 1: If the DF motor has operated for 5.0 seconds since the start key was
pressed, and the DF registration sensor still doesn’t detect the original,
the P jam indicator lights.

Descriptions
Detailed
Feeding out the original
Jam check timing: During original feed-out.
Check 2: When the DF has fed the original length plus 80 mm, the DF registration
sensor still detects the original, the P jam indicator lights.

Turning on the main switch/closing the DF cover


Jam check timing: Just after turning the main switch on, and when the DF cover
is closed.
Check: If the DF registration sensor detects an original, the P jam indicator lights.

SM 6-45 C231/C237/C238
JAM DETECTION

6.10.3 MASTER FEED JAM (D JAM LOCATION INDICATOR)


Cutting the master (master not cut)

Master making Wrapping master

Main motor

Master eject position sensor (HP)

Cutter HP sensor

Cutter motor

Drum master sensor

Check
Black patch on the clamper
C238D529.WMF

Jam check timing: When the master is clamped in the clamper and cutting is
taking place.
Check: While the drum is rotating from when the cutter home position sensor turns
on (cutter at home position) until the master eject position sensor turns on
(drum at master eject position), if the drum master sensor detects a master
on the black patch on the clamper, then the D jam indicator lights.

Cutting the master (cutter unit problem)


Master making Cutting master
Main motor

Cutter HP sensor
Cutter motor

Check
C238D530.WMF

Jam check timing: When the master is clamped in the clamper and cutting is
taking place.
Check: During master cutting, if the cutter HP sensor does not turn on (cutter does
not reach home position) at the desired time, then the D jam indicator
lights.

C231/C237/C238 6-46 SM
Rev. 05/2003 JAM DETECTION

Clamping the master


Master making

Main motor

Master eject position sensor

Drum master sensor


Check

C238D531.WMF

Jam check timing: When the master is wrapping around the drum.
Check: When the master eject position sensor turns on (drum at master eject
position), if the drum master sensor doesn’t detect a master, then the D
jam indicator lights.

6.10.4 DRUM JAM (B JAM LOCATION INDICATOR)

Descriptions
Detailed
Wrapping jam
Master eject position sensor (HP)

Paper exit sensor


100 degrees
Check
C238D536.WMF

Jam check timing: When printing.


Check: When the drum has turned 100 degrees since the master eject position
sensor turned on (drum reached master eject position), and the paper exit
sensor still doesn’t detect the paper, then the B jam indicator lights.
⇒ Changed “B jam” indicator
Since this model has no LCD for written display messages, the conditons for the
“B-jam” and “M” LEDs have been changed as follows. This is to clarify when the
wrapping master around the drum should be removed.

SM 6-47 C231/C237/C238
JAM DETECTION Rev. 05/2003

⇒Details
With the above change, the D-jam recovery flow has been changed as described
below.
NOTE: The following “Old Recovery Flow“ was not included in the original C238
Service Manual.
Old Recovery Flow (for versions before C2385114-H):
D-jam (master cut error) is indicated.
NOTE: This includes all D jams except for “Clamping the master”.
↓ C249A026.WMF

Dispose of the jammed master in the plotter unit.



When the plotter unit is pushed back in, the “B-jam” LED will light.
NOTE: This cannot be cleared by turning the main power off/on.

C249A027.WMF
Remove the wrapping master around the drum manually.
NOTE: When a master cut error occurs, the wrapping master length is not correct,
therefore it is necessary to remove the wrapping master manually.

Machine returns to normal, however when the Print key is pressed,
the “M” LED lights, because the master has been removed. The
machine is able to print after the Start key is pressed.
C249A028.WMF

New Recovery Flow (for version C2385114-H or newer):


D-jam (master cut error) is indicated.
NOTE: This includes all D jams except for “Clamping the master”.

Dispose of the jammed master in the plotter unit. C249A026.WMF


When the plotter unit is pushed back in, no error is displayed.
However when the Print key is pressed, the “M” LED light, and the
machine cannot print.
NOTE: The wrapping master length is not correct, therefore the
machine cannot print using the wrapping master. C249A028.WMF


Machine returns to normal and is able to print after the Start key is pressed, as the
wrapping master is removed automatically. (It means “Master Eject”.)
NOTE: When SP2-12 (Drum master sensor) is off, the “B-jam” and “M” LEDs
cannot be cleared. The factory setting for this SP is on.

C231/C237/C238 6-48 SM
Rev. 05/2003 JAM DETECTION

6.10.5 PAPER FEED JAM (A JAM LOCATION INDICATOR)


Paper feed
Feed delay

Feed start timing sensor

Paper feed motor 310 pluses


Registration sensor
Check

C238D535.WMF

Jam check timing: When the machine starts to feed. (When the feed delay time
has passed since the feed start timing sensor turned on [drum at feed start
position].)
Check: If after the paper feed motor has fed 310 pulses, the re-feeding function
starts. The paper feed motor re-starts, and if the registration sensor doesn’t

Descriptions
detect paper again after 310 pulses, the A jam location indicator lights.

Detailed
Turning on the main switch/end of paper feed
Jam check timing: Just after the main switch is turned on, or when paper feed has
finished.
Check: If the registration sensor detects paper, the A jam location indicator lights.

6.10.6 PAPER DELIVERY JAM (C JAM LOCATION INDICATOR)


Paper delivery

Paper exit timing sensor

Paper exit sensor


Check
C238D537.WMF

Jam check timing: When printing.


Check: When the paper exit timing sensor turns on (drum at paper exit timing
position), if the paper exit sensor detects paper, the C jam location
indicator lights.

Drum: 360 degrees = 1020 pulses

SM 6-49 C231/C237/C238
SPECIFICATIONS
SPECIFICATIONS

SPECIFICATIONS
1. GENERAL SPECIFICATIONS
Configuration: Floor standing
Master Process: Digital with 300 dpi thermal head
Scanning (Pixel Density): 300 dpi (in Fine mode 400 dpi)
Originals: Sheet/Book
Printing process: Fully automatic one-drum stencil system
Original Size: Maximum 304.8 x 432 mm / 12.0" x 17.0"
Copy Paper Size: Maximum
297 x 432 mm / 11.6" x 17.0"
Minimum
70 x 148 mm / 2.8" x 5.9"
Copy Paper Weight: 47.1 – 209.3 g/m2, 12.5 – 55.6 lb.
Printing Area: A3 drum
290 x 410 mm / 11.4" x 16.1"
A4 black drum
200 x 290 mm / 7.8" x 11.4"
Printing Speed: 60, 75, 90, 105, 120 sheets/minute (5 steps)

Specifications
Master Eject Box Capacity: 50 masters (Normal conditions)
Reproduction Ratios: 3 enlargement and 4 reduction

A3 version DLT version


141% 155%
Enlargement 122% 129%
115% 121%
Full Size 100% 100%
93% 93%
87% 77%
Reduction
82% 74%
71% 65%

Zoom: 50% to 200%, in 1% steps


Power Source: America, Taiwan
110 / 120 V, 50/60 Hz
5.0 A
Europe, Asia
220 – 240 V, 50/60 Hz
3.0 A

SM 7-1 C231/C237/C238
SPECIFICATIONS

Power Consumption:

Mainframe Only
120 V 220 ~ 240 V
Copying 60 rpm Not above Not above
170 W 170 W
Copying 90 rpm Not above Not above
190 W 190 W
Copying 120 rpm Not above Not above
220 W 215 W
Master making Not above Not above
160 W 160 W
Standby (Energy Not above Not above
saver mode) 5W 8W

Noise Emission

Sound Power Level Operating Position Sound Power Level


Standby: Not above 48 dB(A) Not above 35 dB(A)
Copying 60 rpm: Not above 74 dB(A) Not above 60 dB(A)
Copying 90 rpm: Not above 78 dB(A) Not above 63 dB(A)
Copying 120 rpm: Not above 81 dB(A) Not above 66 dB(A)
NOTE: The above measurement made in accordance with ISO 7779 are actual
value.

Dimensions (W x D x H)
Tables closed: 790 x 700 x 640 mm (31.1" x 27.6" x 25.2")
Tables opened: 1360 x 700 x 600 mm (53.6" x 27.6" x 25.2")
NOTE: Measurement Conditions
1) Without the ADF
2) Without the table
Weight
80 kg (176.6 lb)
(Excluding ADF, platen cover, ink, and master)

C231/C237/C238 7-2 SM
SPECIFICATIONS

Master Process Time: Not more than 23 seconds (A4 copying)


Not more than 26 seconds (A3 copying)
NOTE: Measurement Conditions
1) 100%size
2) Not using fine mode
Paper Table Capacity: 1,000 sheets (80 g/m2, 20 lb)
Paper Delivery Table 1,000 sheets (80 g/m2, 20 lb)
Capacity:
Leading Edge Margin: 5 ± 3 mm
Trailing Edge Margin: 2 mm
Side Registration ± 10 mm
Adjustable Range:
Vertical Registration ± 15 mm
Adjustable Range:
Master Type: Thermal master roll type:
320 mm width, 125 m/roll
Yield:
220 masters/roll
Maximum run length per master:
2,000 prints

Specifications
Master Storage Temperature:
Conditions: 0 °C to 40 °C
Humidity:
10% to 95% RH
Recommended maximum storage period:
One year after production date
Note: Avoid locations exposed to direct sunlight.
Ink Type: 600 ml cartridge type
Available colors:
Black, Red, Blue, Green, Brown, Purple, Yellow, Navy,
Maroon, Orange, Teal, and Gray
Ink Storage Conditions: Temperature:
-5 °C to 40 °C
(Optimum conditions: 15 °C to 25 °C)
Humidity:
10% to 95% RH
(Optimum conditions: 20% to 70% RH)

SM 7-3 C231/C237/C238
SPECIFICATIONS

Recommended maximum storage period:


18 months after production date
Note: Avoid locations exposed to direct sunlight.
Optional Equipment: • Platen cover
• Auto document feeder
• Color drum
• A4 black drum
• Tape marker (dispenser)
• Interface board

C231/C237/C238 7-4 SM
DOCUMENT FEEDER C600
SPECIFICATIONS

1. OVERALL INFORMATION
1.1 SPECIFICATIONS
Original Size: Standard Size (Single-sided Mode only):
A3 to A5, DLT to HLT
Non-standard Size (Single-sided Mode only):
Max. width 297 mm
Min. width 105 mm
Max. length 1,260 mm
Min. length 128 mm
Original Weight: 40 ~ 128 g/m2 (10 ~ 34 lbs.)
Table Capacity: 50 sheets (80 g/m2, 22 lbs.)
Original Standard Position: Center
Separation: FRR
Original Transport: Roller transport
Original Feed Order: From the top original
Reproduction Range: 50 ~ 200%
Power Source: 24 & 5 VDC from the copier
Power Consumption: 25 W
Dimensions (W x D x H): 550 mm x 470 mm x 130 mm
Weight: 9 kg or less

Feeder C600
Document

SM 8-1 C600
MECHANICAL COMPONENT LAYOUT

1.2 MECHANICAL COMPONENT LAYOUT

2 3 4 5

8 7 6
C600V101.WMF

1. Separation roller 6. Original exit roller


2. Original feed belt 7. 2nd transport roller
3. Pick-up roller 8. Original exposure guide
4. Original entrance guide 9. 1st transport roller
5. Original table

C600 8-2 SM
ELECTRICAL COMPONENT LAYOUT

1.3 ELECTRICAL COMPONENT LAYOUT

1 2
13 3
12
4

11 5

6
10

9 8 C600V102.WMF

1. DF feed clutch 8. Original length sensor 1


2. Feed cover open sensor 9. DF transport motor
3. Original width sensor 10. Stamp solenoid
4. DF pick-up solenoid 11. Original set sensor
5. DF drive board 12. Original trailing edge sensor
6. DF open sensor 13. Registration sensor
7. Original length sensor 2

Feeder C600
Document

SM 8-3 C600
ELECTRICAL COMPONENT DESCRIPTION

1.4 ELECTRICAL COMPONENT DESCRIPTION


Symbol Name Function Index No.
Motors
M1 DF Transport Drives the transport and exit rollers 9

Sensors
DF Open Informs the CPU of the DF when the DF is
S1 6
opened and closed (for platen mode).
Registration Detects the leading edge of the original to
determine when to turn off the DF transport
S2 13
motor and expose the original, and checks
for original misfeeds.
Feed Cover Open Detects whether the feed-in cover is open or
S3 2
Sensor not.
S4 Original Width Detects the original width. 3
S5 Original Length 1 Detects the original length. 8
S6 Original Length 2 Detects the original length. 7
S7 Original Set Detects the original is on the feed table. 11
Original Trailing Detects the trailing edge of the last original to
Edge stop copy paper feed and to turn off the
S8 12
transport motor, and checks for original
misfeeds.

Solenoids
DF Pick-up Controls the up-down movement of the
SOL1 4
original table.
SOL2 Stamp Energizes the stamp to mark the original. 10

Clutches
DF Feed Transfers transport motor drive to the pick-up
MC1 1
roller and feed belt.

PCBs
DF Drive Interfaces the sensor signals with the copier,
PCB1 and transfers the magnetic clutch, solenoid, 5
and motor drive signals from the copier.

C600 8-4 SM
DRIVE LAYOUT

1.5 DRIVE LAYOUT

8 1
7

6 2

4
3
C600V103.WMF

1. DF feed clutch 5. 1st transport roller


2. DF transport motor 6. Separation roller
3. 2nd transport roller 7. Original feed belt
4. Exit roller 8. Pick-up roller

Feeder C600
Document

SM 8-5 C600
ORIGINAL SIZE DETECTION

2. DETAILED SECTION DESCRIPTIONS


2.1 ORIGINAL SIZE DETECTION

[D]
[A]
[B]
[C]

C600D104.WMF

The DF has one width sensor [A] to detect the original width and two original length
sensors (-1 [B] and -2 [C]) to detect the original length. The DF detects the original
size through the combination of inputs from those sensors as shown in the table on
the next page.
When using an original of a non-standard size, the user needs to input the original
length at the operation panel.
The original width sensor [A] has four possible outputs (P1 to P4). The output
depends on the position of the sliding electrode on the original rear fence.
During one-to-one copying, copy paper is fed to the registration roller in advance,
to increase the copy speed. The original exit trailing edge sensor monitors the
stack of originals in the feeder, and detects when the trailing edge of the last page
has been fed in.

C600 8-6 SM
ORIGINAL SIZE DETECTION

Original Original
NA EU P1 P2 P3 P4
Length 1 Length 2
1 A3 L (297 x 420)  P ON ON — — — ON
2 B4 L (257 x 364)  P ON ON — — ON —
3 A4 L (210 x 297)  P ON — — ON — —
4 A4 S (297 x 210)  P — — — — — ON
5 B5 L (182 x 257)  P ON — ON — — —
6 B5 S (257 x 182)  P — — — — ON —
7 A5 L (148 x 210)  P — — ON — — —
8 A5 S (210 x 148)  P — — — ON — —
11 11" x 17" L (DLT) O 1  ON ON — — — ON
12 11" x 15" L P 1  ON ON — — — ON
13 10" x 14" L P  ON ON — — ON —
14 81/2" x 14" L (LG) O  ON ON — ON — —
O
2

15 81/2" x 13" L (F4)  4 ON ON — ON — —


16 8" x 13" L (F) P 2 P4 ON ON — ON — —
17 81/2" x 11" L (LT) O 3  ON — — ON — —
18 81/2" x 11" S (LT) P  — — — — — ON
19 10" x 8" L P 3  ON — — ON — —
20 51/2" x 81/2" L (HLT) P  — — ON — — —
21 51/2" x 81/2" S (HLT) P  — — — ON — —
L: Lengthwise S: Sideways : No P: Yes ON: Paper present

O
21, 1: If the original is 11" x 15" L, it will always be detected as 11" x 17" L (DLT).
O
22, 2: In North American models, if the original is 8" x 13" L (F size), it will always
be detected as 81/2" x 14" L (LG).
O
23, 3: If the original is 10" x 8" L, it will always be detected as 81/2" x 11" L (LT).
O
24, 4: In Europe/Asia models, if the original is 8" x 13" L (F size), it will always be
detected as 81/2" x 13" L (F4 size).
NA: North America, EU: Europe

- Original Width Sensor -


Feeder C600
Document
Ground

Width size 1

Width size 2
Side fence P4 P3 P2 P1
position
A3·A4S B4·B5S A4L·A5S B5L·A5L

C600D512.WMF

SM 8-7 C600
PICK-UP AND SEPARATION

2.2 PICK-UP AND SEPARATION

[C] [B]

[A]

C600D105.WMF

[F]
[D]

[E]

[G]
[H]

C600D106.WMF

When the print key is pressed, the DF pick-up solenoid [A] turns on and the
entrance guide [B] lifts up the originals to the pick-up roller [C]. At the same time,
the DF feed clutch [D] turns on.
200 ms after this, the DF transport motor [E] turns on. The original is fed to the
paper feed belt [F] from the top page. The pages are separated by the separation
roller [G] and the top sheet of the original is fed to the 1st transport roller [H]. The
original separation system uses an FRR system.

C600 8-8 SM
ORIGINAL TRANSPORT AND EXIT MECHANISM

2.3 ORIGINAL TRANSPORT AND EXIT MECHANISM

[D]

[A]

[B] [C] C600D107.WMF

When the leading edge of the original reaches the registration sensor [A], the DF
transport motors turn off. After a short time the DF transport motors turn on again.
The original is fed past the DF exposure glass [B], where it is scanned. The original
is fed through to the 2nd transport roller [C] and fed out by the exit roller [D].
The DF transport motor speed, while feeding the original to the registration sensor,
is constant. However, when the motor turns on again to feed the original to the
exposure glass, the speed depends on the selected reproduction ratio. At 100%, it
is 90 mm/s.

Feeder C600
Document

SM 8-9 C600
OVERALL ELECTRICAL CIRCUIT

2.4 OVERALL ELECTRICAL CIRCUIT

DF
Copier IOB Transport
Board DF Drive Board
Motor

Driver M
DF Connection
5 V
Sensors

Clutch
and
Solenoids

C600D509.WMF

The copier directly controls the DF pick-up solenoid, stamp solenoid, and DF feed
clutch through the DF drive board. The sensor signals are directly sent to the
copier through the DF drive board. The DF drive board has a driver for the DF
transport motor and the drive signals are sent from the copier.
When the DF connector is connected to the copier IOB board, the DF connection
signal to the copier goes to 5 V. Then the copier detects that the DF is connected.

C600 8-10 SM
FEED UNIT REMOVAL

3. REPLACEMENT AND ADJUSTMENT


3.1 FEED UNIT REMOVAL

[B]

[A]

C600R102.WMF

1. Open the DF feed cover [A].


2. Slide the feed unit [B] in the direction of the arrow, then remove it.

3.2 SEPARATION ROLLER REPLACEMENT

Feeder C600
Document

[B]

[A]

C600R105.WMF

1. Remove the feed unit.


2. Remove the separation roller cover [A].
3. Replace the separation roller [B].

SM 8-11 C600
PICK-UP ROLLER REPLACEMENT

3.3 PICK-UP ROLLER REPLACEMENT

[B]

[A]

C600R103.WMF

1. Remove the feed unit.


2. Remove the snap ring [A].
3. Replace the pick-up roller [B].

3.4 FEED BELT REPLACEMENT

[I]
[G]

[H]
[F]
[C]

[B]
[E]
[A] [D] C600R104.WMF

1. Remove the feed unit.


2. Remove the E-ring [A], bearing [B], washers [C], and spring [D].
3. Remove the E-ring [E], and remove the original guide [F].
4. Release the idle roller holder [G] from the drive roller shaft [H], then release the
idle roller.
5. Replace the feed belt [I].

C600 8-12 SM
ORIGINAL SET SENSOR REPLACEMENT

3.5 ORIGINAL SET SENSOR REPLACEMENT

[A]

[B]

[C]

C600R106.WMF

1. Remove the DF feed cover.


2. While releasing the front and rear stoppers [A], open the transport guide [B].
3. Replace the original set sensor [C].

Feeder C600
Document

SM 8-13 C600
ORIGINAL SIZE SENSORS REPLACEMENT

3.6 ORIGINAL SIZE SENSORS REPLACEMENT

[A]

[D] [B]
[C]
[E]

C600R107.WMF

[F] C600R108.WMF

C600R113.WMF

1. Open the original table.


2. Remove the original guide [A] (3 screws).
3. Replace the following sensors:
• Original length sensor 1 [B]
• Original length sensor 2 [C]
• Original width sensor (1 screw) [D]
• Original trailing edge sensor [E]
NOTE: To prevent incorrect size detection, clean the electrode [F] of the original
width sensor using alcohol or a dry cloth. Then apply conductive grease
KS-660 (G0049668).

C600 8-14 SM
ORIGINAL EXIT TRAY/FRONT COVER/REAR COVER REMOVAL

3.7 ORIGINAL EXIT TRAY/FRONT COVER/REAR COVER


REMOVAL

[B]

[A] [C]

C600R101.WMF

1. Open the DF feed cover.


2. Open the original table.
3. Remove the front cover [A] (2 screws).
4. Remove the rear cover [B] (2 screws).
5. Remove the original exit tray [C] (3 screws).

3.8 FEED COVER OPEN SENSOR/DF OPEN SENSOR


REPLACEMENT
[A]

[B]
Feeder C600
Document

C600R159.WMF

1. Remove the rear cover (2 screws).


2. Replace the following sensors:
• Feed cover open sensor [A].
• DF open sensor [B]

SM 8-15 C600
FEED CLUTCH/PICK-UP SOL/TRANSPORT MOTOR REPLACEMENT

3.9 FEED CLUTCH/PICK-UP SOL/TRANSPORT MOTOR


REPLACEMENT

[B]

[A]
[C]

[D]

C600R109.WMF

1. Remove the rear cover (2 screws).

- Feed Clutch -
2. Replace the feed clutch [A] (1 E-ring and 1 connector).

- Pick-up Solenoid -
3. Replace the pick-up solenoid [B] (3 screws and 1 connector).

- Transport Motor -
4. Remove the transport motor bracket [C] (2 screws).
5. Remove the transport motor [D] (2 screws, 1 connector).

C600 8-16 SM
DF FEED COVER REMOVAL

3.10 DF FEED COVER REMOVAL

[D]
[A]
[B]

[D]
[C]
[B]
C600R110.WMF

1. Remove the front cover (2 screws) and the rear cover (2 screws).
2. Remove the turn guide [A] (2 screws [B]).
3. Remove the DF feed cover [C] (2 screws [D]).

3.11 REGISTRATION SENSOR REPLACEMENT

Feeder C600
Document

[B]

[A]
C600R111.WMF

1. Remove the front cover (2 screws) and the rear cover (2 screws).
2. Remove the transport guide [A].
3. Replace the registration sensor [B].

SM 8-17 C600
C248
SERVICE MANUAL
1. ESSENTIAL DIFFERENCES BETWEEN THE C237
AND C248
The C248 is the successor to the current C237. The function and operation of the
model C237 and the new C248 are identical. The only exception is the color
change of the outer plastic covers.

Service
Manual
C248

SM 1 C248
2. PREVENTIVE MAINTENANCE
2.1 MAINTENANCE TABLE
The only change in the Preventive Maintenance Chart is the addition of the Friction
Pad to the PM parts for China only.
The following items should be maintained periodically. There are two sets of
intervals - one based on time and the other based on print count. For maintenance
items with entries in both, use whichever comes first.

C: Clean, R: Replace, L: Lubricate, A: Adjust


Interval Time Print Counter EM NOTE
Item 6M 1Y 2Y 3Y 300K 600K 1M 1.2M 2M
Scanner/Optics
Exposure Lamp C C C C Dry Cloth
Mirror/Reflector C C C C Soft Cloth
Platen Cover / C C C C Damp
White Plate Cloth
Exposure Glass C C C C Dry Cloth
Master Feed
Thermal Head C Alcohol
Platen Roller Damp
Expected life: 6K C C C R cloth and
masters water
Master Eject C C C C Alcohol
Rollers
Drum Master C Dry Cloth
Sensor
Paper Feed
Paper Pick-up C R R R R R Damp
Roller Cloth
Paper Feed Roller C R R R R R Damp
Cloth
Friction Pad C R R R R R Damp
Cloth
Friction Pad Guide C R R R R R Damp
(China only) Cloth
Service
Manual

Press Roller C C R C R Alcohol


C248

Paper Feed Clutch R


Feed Roller and L L L Motor Oil
Transport Belt (SAE #20)
Roller Bushings
Feed Drive Gears L L L Grease
(Alvania
#2)

SM 3 C248
Interval Time Print Counter EM NOTE
Item 6M 1Y 2Y 3Y 300K 600K 1M 1.2M 2M
Paper Delivery R R
Transport Belts
Paper End Sensor C C C C Dry Cloth
Registration/Exit C C C C Dry Cloth
Sensors
Registration Roller C C C C Dry Cloth
Drum and Ink Supply
Cloth Screen R R
Drum Drive Gears L L L Grease
and Cam (Alvania
#2)
Drum Flange L L L Motor Oil
Bushing (SAE #20)
In/Outside of Drum C C C C Alcohol
Ink Nozzle C C C C Alcohol
Other
Main Drive Timing A
Belt Tension
Press Roller A
Release Lever
Position
ADF (Option)
DF Pick-up, C C C C Dry Cloth
Reverse, Feed
Rollers
DF R1, R2, R3 C C C C Dry Cloth
Rollers
NOTE: The Friction Pad Guide was added to PM Parts for China only.

C248 4 SM
Rev. 06/2003

3. UNIQUE PARTS LISTING


There are several parts that are not interchangeable. The identification, location,
and parts numbers for the unique components of the C248 are listed below.
NOTE: 1) Index numbers marked with * are new index numbers.
2) Index numbers marked with ** are unique to the C248 model.
3) Index numbers marked with ***are unique to the C248 model and the
color of the parts has changed.
4) Index numbers marked with ****are also used in the C237 model.

3.1 EXTERIOR 1 (C248)


*23

15

⇒ Page Index Parts No. Description


7 ***1 C2481254 Operation Panel Lower Cover
7 ***2 C2481303 Decal - Scanner Open
7 ***3 C2481340 Left Scanner Cover
7 **5 C2481290 Front Door Ass’y
7 ***9 C2481255 Front Cover
7 ***10 C2481350 Connector Cap
7 ***11 C2481258 Rear Upper Cover Ass’y
Service
Manual
C248

7 ***12 C2481360 Rear Cover


7 ***13 C2481202 Right Cover Ass’y
7 **15 C2481250 Font Cover Ass’y NA
7 **15 C2481283 Font Cover Ass’y EU
7 **15 C2481270 Font Cover Ass’y CHN
7 **16 C2481321 Decal – Emblem 5308b+
7 **16 C2481322 Decal – Emblem 1225B+
7 **16 C2481323 Decal – Emblem CP308b+

SM 5 C248
Rev. 06/2003

⇒ Page
7
Index
**16
Parts No.
C2481324
Description
Decal – Emblem 5308+
7 **16 C2481325 Decal – Emblem 1225+
7 **16 C2481326 Decal – Emblem CP308+
7 **16 C2481327 Decal – Emblem JP1250
7 **16 C2481341 Decal – Emblem JP1215
7 **16 C2481342 Decal – Emblem 5300
7 **16 C2481343 Decal – Emblem JP1255
7 **16 C2481344 Decal – Emblem SD350
7 ***20 C2481302 Decal – Paper Exit Pawl
7 ***21 C2481363 Control Cap
7 ***22 C2391354 Decal – Paper Feed
7 *23 C2481314 Decal – Main Switch CHN

3.2 EXTERIOR 2 (C248)


⇒ Page
9
Index
***1
Parts No.
C2481451
Description
Operation Panel Ass’y NA
Q’ty
1
9 ***1 C2481452 Operation Panel Ass’y EU 1
9 ***1 C2481454 Operation Panel Ass’y CHN 1
9 ***1 C2481455 Operation Panel Ass’y AA 1
9 ***2 C2481490 Behind Cover 1
9 ***3 C2481501 Key Sheet – Behind CHN 1
9 ***3 C2481491 Key Sheet – Behind NA 1
9 ***3 C2481496 Key Sheet – Behind EU 1
9 ***5 C2481492 Key Sheet – Center NA 1
9 ***5 C2481497 Key Sheet – Center EU 1
9 ***5 C2481502 Key Sheet – Center CHN 1
9 ***6 C2481493 Continuance Shield NA 1
9 ***6 C2481498 Continuance Shield EU 1
9 ***6 C2481503 Continuance Shield CHN 1
9 ***7 C2481494 Key Sheet – Start NA 1
9 ***7 C2481499 Key Sheet – Start EU 1
9 ***7 C2481504 Key Sheet – Start CHN 1
9 ***7 C2481495 Key Sheet – Stop NA 1
9 ***7 C2481500 Key Sheet – Stop EU 1
9 ***7 C2481505 Key Sheet – Stop CHN 1
9 ***11 C2481675 Platen Cover Ass’y 1
9 ***12 C2481701 Original Scale 1

C248 6 SM
Rev. 06/2003

⇒ Page
9
Index
***13
Parts No.
C2481705
Description
Scale – Side
Q’ty
1
9 ***14 C2481731 Connector Cover 1
9 ***15 C2481710 Upper Cover 1
9 ***17 C2481730 ADF Cover 1
9 ***18 C2481721 Decal – Front Original Set 1
9 ***19 C2481723 Original Tray Sheet 1
9 ***20 C2486104 Original Cap Guide 1
9 ***21 C2486110 Decal – Original Level 1
9 ***22 C2486103 Rear Original Guide 1
9 ***23 C2486102 Front Original Guide 1
9 ***25 C2486101 Original Table 1
9 ***26 C2486111 Decal – Original Table 1
9 ***27 C2486060 Pressure Plate Stopper 1
9 ***28 C2481722 Decal – Rear Original Set 1

3.3 ADF UNIT 1 (C248)


⇒ Page Index Parts No. Description Q’ty
11 ***1 C2486171 Guide Cover 1
11 ***9 C2486030 Front Cover 1
11 ****14 H3071314 Spring Clutch – M6 1
11 ****20 H5211256 ADF Feed Roller 1
11 ***21 C2486176 Pickup Bracket 1
11 ***22 C2486031 Rear Cover 1
11 ****23 H5211255 ADF Pickup Roller 1
11 ***28 C2486033 Lower Rear Cover 1
11 ***35 C2486180 Base Ass’y 1
11 ***38 C2486032 Lower Front Cover 1
11 ***41 C2486170 ADF Feeder Unit 1

3.4 ADF UNIT 2 (C248)


⇒ Page Index Parts No. Description Q’ty
Service
Manual
C248

13 ***6 C2486173 Lock Lever 2


13 ****11 H3061329 Joint Shaft 1
13 ***21 C2486172 Separation Guide 1
13 ****41 H5211376 Pressure Spring 2
13 ****44 H5211375 Pressure Shaft Holder 2
13 ***47 C2486174 Release Lever 1
13 ****48 H5211313 Spring 1

SM 7 C248
Rev. 06/2003

3.5 SCANNER SECTION 2 (C248)


⇒ Page
17
Index
****33
Parts No.
H5215001
Description
Lamp Stabilizer
Q’ty
1

3.6 PAPER TABLE SECTION (C248)


⇒ Page Index Parts No. Description Q’ty
19 ***18 C2482979 Side Fence CHN 1
19 ***18 C2482980 Side Fence 1
19 ***21 C2482700 Paper Feed Tray Ass’y 1
19 ***21 C2482710 Paper Feed Tray Ass’y 1
CHN
19 ***22 C2482995 Decal – Side Fence 1
19 ***25 C2382964 Tray adjuster 1
19 ***26 C2382973 Lock Knob 1
19 ***37 C2482947 Base Ass’y 1
19 ***40 C2482997 Decal – Paper Level 1
19 ***42 C2482996 Decal – Paper Set 1

C248 8 SM
Rev. 06/2003

3.7 PAPER FEED SECTION (C248)


*30 *31

*32
*33

⇒ Page
21
Index
****20
Parts No.
C2312896
Description
Separation Adjuster
Q’ty
1
21 ****20 C2372896 Separation Adjuster CHN 1
21 ****21 C2372817 Front Paper Feed Tray 1
21 ***23 C2482893 Screw Holder 1
21 ****25 C2312811 Separation Bracket 1
21 ****25 C2372811 Separation Bracket CHN 1
21 ****26 C2312897 Separation Spring Holder 1
21 ****26 C2372897 Separation Spring Holder CHN 1
21 ****27 C2372898 Separation Spring 1
21 ****27 C2372813 Separation Spring CHN 1
21 ****29 C2312861 Friction Pad Ass’y 1
21 ****29 C2372804 Friction Pad Ass’y CHN 1
21 *30 C2372806 Friction Pad Guide 1
21 *31 56073927 Stepped Screw – M3x8 CHN 1
21 *32 C2372814 Separation Spring CHN 1
21 *33 C2372798 Adjusting Plate CHN 1
Service
Manual
C248

Index numbers *30, *31, *32, and *33 are also used in the C237 model.

SM 9 C248
Rev. 06/2003

3.8 PAPER REGISTRATION (C248)


*8 *110
*33
102

*34

*11

*35
*109 *36
⇒ Page
23
Index
****1
Parts No.
C2372916
Description
Paper Feed Lever
Q’ty
1
23 ***5 C2482932 Lever Knob 1
23 *8 C2372787 Sensor Bracket CHN 1
23 *11 C2372865 Arm Retainer CHN 1
23 ***23 C2482937 Decal – Paper Feed Pressure 1
23 ***23 C2482939 Decal – Paper Feed Pressure 1
CHN
23 ****24 C2372150 Magnet Catch Ass’y 1
23 ***31 C2482902 Paper Feed Stay Ass’y 1
23 ****32 C2312852 Spring 1
23 ****32 C2372852 Spring CHN 1

C248 10 SM
Rev. 06/2003

⇒ Page
23
Index
*33
Parts No.
C2372788
Description
Sensor Holder CHN
Q’ty
1
23 *34 C2372784 Sensor Actuator 1
23 *35 AA143402 Screw – SCALE CHN 1
23 *36 C2372783 Paper Sensor Roller CHN 1
23 *109 07200030E Retaining ring – M3 1
23 *110 09513006E Screw – M3X6 1
Index numbers *8, *11, *33. *34. *35, *36, *109, and *110 are also used in the
C237 model.

3.9 PLOTTER UNIT 2 (C248)


⇒ Page
27
Index
****1
Parts No.
C2372085
Description
Upper Guide Plate
Q’ty
1
27 ****5 C2372077 Brake Roller 1
27 ****7 C2372065 Brake Roller Spring 2
27 ***9 C2482055 Master Edge Position Bracket 1

3.10 DRUM UNIT 3 (C248)


*43


Service
Manual
C248

Sec Page Index Parts No. Description


15 35 ****34 C2372460 Ink Drive Gear
15 35 *43 C2372497 Pump Unit

NOTE: Index number *43 is also used in the C237 model.

SM 11 C248
Rev. 06/2003

3.11 VACUUM FAN UNIT (C248)

*15 110

⇒ Page Index Parts No. Description Q’ty


37 ****4 C2313879 Timing Belt 1
37 *15 C2313871 Drive Roller 1

Index number *15 is also used in the C237 model.

3.12 DELIVERY TABLE (C248)


⇒ Page Index Parts No. Description Q’ty
39 ***- C2484201 Paper Delivery Table Ass’y 1
39 ***- C2484204 Paper Delivery Table Ass’y 1
CHN
39 ***1 C2484416 End Plate Case 1
39 ***2 C2484406 End Plate Fence 1
39 ***3 C2384406 Side Fence Grip 1
39 ***5 C2484407 Side Fence Case 2
39 ***6 C2384396 Rear Lower Guide 1
39 ***6 C2384398 Rear Lower Guide CHN 1
39 ***7 C2484428 Rear Side Fence 1
39 ***8 C2484427 Front Side Fence 1
39 ***10 C2484390 Bottom Plate 1
39 ***12 C2384456 Slider Cover 2
39 ***21 C2384395 Front Lower Guide 1
39 ***21 C2384397 Front Lower Guide CHN 1
39 ***24 C2384421 Slider Cover 1

C248 12 SM
Rev. 06/2003

3.13 MASTER EJECT UNIT (C248)

*49

105

*48

Page Index Parts No. Description Q’ty


41 ***1 C2483521 Decal – Eject Box 1
41 ***4 C2483510 Master Eject Box 1
41 ***5 C2483541 Unit Cover 1
41 ****7 C2373509 Guide Plate 1
41 ****13 C2373508 Pressure Plate Shaft 1
41 ****14 C2373507 Pressure Plate 1
41 ****27 C2098260 DC motor 1
41 ****42 C2313519 Second Gear - B4 1
41 ****42 C2373519 Second Gear - LG, A4 1
41 ****43 C2313518 First Gear - B4 1
41 ****43 C2373518 First Gear - LG, A4 1
41 *48 C2373454 Front Side Plate 1
Service
Manual


C248

41 *49 C2373456 Rear Side Plate 1


41 **** 09504010B Screw – M4x10 2 to 4
105

NOTE: Index numbers *48 and *49 are also used in the C237 model.

SM 13 C248
Rev. 06/2003

3.14 ELECTRICAL SECTION 1 (C248)

*33

*35

*34

*32

⇒ Page Index Parts No. Description Q’ty


45 ***3 C2481359 LED Cover Bracket 1
45 ****7 C2375100 MPU Board 1
45 ****7 C2375150 MPU Board – Asia 1
45 ****7 C2375160 MPU Board – CHN 1
45 ****9 C2375105 Main ROM 1
45 ****9 C2375155 Main ROM – Asia 1
45 ****9 C2375165 Main ROM – CHN 1
45 ****11 C2375201 DC Harness 1
45 ****11 C2375230 Paper Feed Harness 1
45 ***22 C2481370 Power Supply Cord Cap 1
45 ***28 C2485660 Decal – Master Set 1

C248 14 SM
Rev. 06/2003

⇒ Page Index Parts No. Description Q’ty


45 ***29 C2485606 MPU Cover 1
45 ****31 C2375107 Feed ROM 1
45 ****31 C2375167 Feed ROM – CHN 1
45 *32 C2374061 Master Eject Clamp Lever 1
45 *33 C5801011 Interface Board 1
45 *34 C5801510 Relay Harness 1
45 *35 C5801550 Stepped Screw – M2.6 2
NOTE: Index numbers *32, *33, *34, and *35 are also used in the C237 model.

3.15 ELECTRICAL SECTION 2 (C248)

*31
*30
*114

*29

⇒ Page Index Parts No. Description Q’ty


47 ***13 54431239 Plate Nut – Key Counter 1
47 ***28 C2392455 Key Counter Cover 1
Service
Manual
C248

47 *29 C2375302 Power Supply Fan 1


47 *30 C4031899 Rubber Bushing – M4 4
47 *31 C2372872 Registration Drive Assembly 1
47 *114 03540140B Screw – M4X14 4

NOTE: Index numbers *29, *30, *31, and *114 are also used in the C237 model.

SM 15 C248
Rev. 06/2003

3.16 DECAL AND DOCUMENT (C248)


⇒ Page
61
Index
***1
Parts No.
C2331295
Description
Decal – Ink Supply
Q’ty
1
61 ***2 C2481721 Decal – Front Original Set 1
61 ***3 C2481722 Decal – Rear Original Set 1
61 ***4 C2481302 Decal – Paper Exit Pawl 1
61 ***4 C2481312 Decal – Paper Exit Pawl 1
CHN
61 ***5 C2483521 Decal – Eject Box 1
61 ***6 C2485660 Decal – Master Set 1
61 ***7 C2481303 Decal – Scanner Open 1
61 ****10 C2312519 Decal – Drum Replace 1
61 ****10 C2312529 Decal – Drum Replace 1
CHN
61 ***11 C2482937 Decal – Paper Feed 1
Pressure
61 ***11 C2482939 Decal – Paper Feed 1
Pressure CHN
61 ***12 C2482995 Decal – Side Fence 1
61 ***13 C2482996 Decal – Paper Set 1
61 ***14 C2482997 Decal – Paper Level 1
61 ***15 C2482998 Decal – Paper Size 1
61 **16 C2488608 Operating Instructions – 1
English (RIC-AA)
61 **16 C2488688 Operating Instructions – 1
English (GES-AA)
61 **16 C2488690 Operating Instructions – 1
English (NRG-EU)
61 **16 C2488697 Operating Instructions – 1
English (USA)
61 **16 C2488698 Operating Instructions – 1
English (STD)
61 ****18 C2291354 Caution Decal 1
61 ***18 C2391359 Decal Paper Feed 1
61 **19 C2481321 Decal – Emblem 5308b+ 1
61 **19 C2481322 Decal – Emblem 1225B+ 1
61 **19 C2481323 Decal – Emblem CP308b+ 1
61 **19 C2481324 Decal – Emblem 5308+ 1
61 **19 C2481325 Decal – Emblem 1225+ 1
61 **19 C2481326 Decal – Emblem CP308+ 1

C248 16 SM
Rev. 06/2003

⇒ Page Index Parts No. Description Q’ty


61 **19 C2481327 Decal – Emblem JP1250 1
61 **19 C2481341 Decal – Emblem JP1215 1
61 **19 C2481342 Decal – Emblem 5300 1
61 **19 C2481343 Decal – Emblem JP1255 1
61 **19 C2481344 Decal – Emblem SD350 1

3.17 ACCESSORIES AND SPECIAL TOOLS (C248)


⇒ Page
63
Index
***2
Parts No.
C5771351
Description
Drum Decal – Red
Q’ty
1
63 ***2 C5771352 Drum Decal – Blue 1
63 ***2 C5771353 Drum Decal – Green 1
63 ***2 C5771354 Drum Decal – Brown 1
63 ***2 C5771359 Drum Decal – White 1
63 ***6 C5841010 Option Drum Case Ass’y 1
63 ***7 C5831330 Decal – Drum Model LG 1
63 ***7 C5841330 Decal – Drum Model B4 1
63 ***7 C5851330 Decal – Drum Model A4 1
63 ***8 C5841310 Decal – Drum Position 1

3.18 PM PARTS INDEX


Section name Parts No. Description Q’ty Page-Index
8. Paper Feed Section C2372806 Friction Pad Guide 1 21-30

NOTE: The Friction Pad Guide (C2372806) was added to PM Parts for China only.

Service
Manual
C248

SM 17 C248
C267
INSTALLATION REQUIREMENTS

1. INSTALLATION
1.1 INSTALLATION REQUIREMENTS
Carefully select the installation location because environmental conditions greatly
affect machine performance.

1.1.1 OPTIMUM ENVIRONMENTAL CONDITION

1. Temperature: 10 to 30 C (50 to 86 F)
2. Humidity: 20 to 90 %RH
3. Install the machine on a strong and level base. The machine must be level
within 5mm (0.2") both front to rear left to right.

1.1.2 ENVIRONMENTS TO AVOID

1. Locations exposed to direct sunlight or strong light (more than 1,500 lux).
2. Dusty areas
3. Areas containing corrosive gases.
4. Locations directly exposed to cool air from an air conditioner or reflected heat
from a space heater. (Sudden temperature changes from low to high or vice
versa may cause condensation within the machine.)

1.1.3 POWER CONNECTION

1. Securely connect the power cord to a power source.


2. Make sure that the wall outlet is near the machine and easily accessible.
3. Make sure the plug is firmly inserted in the outlet.
4. Avoid multi-wiring
5. Do not pinch the power cord.
C267 Service
Manual

SM 1-1 C267
INSTALLATION REQUIREMENTS

1.1.4 MINIMUM SPACE REQUIREMENTS


Place the machine near a power source, providing minimum clearance as shown
below.
200 mm (7.9") Rear

600 mm (23.6") Left 600 mm (23.6") Right

C267I156.WMF
600 mm (23.6") Front
1.1.5 DIMENSIONS

750 mm (29.5")

686 mm (27.0")
with ADF

633 mm (24.9")

1224 mm (49.0")
C267I904.WMF

663 mm (26.6")

C267I158.WMF

C267 1-2 SM
INSTALLATION REQUIREMENTS

1.1.6 MAIN BODY AND PERIPHERALS


This is a list of the peripheral devices that can be installed with the digital duplicator.

2 3

5 6

C267I159.WMF

No. Model Name Comments


1 C267 Digital duplicator Main Machine
2 C642 ADF Auto document feeder
3 B406 Platen cover
4 C643/C647/C648 Color drum Optional drum – A4/LG/B4
5 C651 Tape Dispenser
6 C646 Printer unit VC-20 Printer controller unit
C267 Service
Manual

SM 1-3 C267
INSTALLATION REQUIREMENTS

1.1.7 POWER SOCKETS FOR PERIPHERALS

CAUTION
Rating Voltage for Peripherals
Make sure to plug the cables into the correct sockets.

ADF
“ Rating Voltage of Output
Connector for Accessory:
Max. DC 24 V”

Tape Dispenser
“ Rating Voltage of Output
Connector for Accessory: C267I104.WMF

Max. DC 24 V”

C267 1-4 SM
INSTALLATION PROCEDURE

1.2 INSTALLATION PROCEDURE


1.2.1 MAIN BODY
Accessory Check
2

1
3

C267I108.WMF

Make sure that you have all the accessories listed below.
Description Quantity
1. Master Spool .......................................................................2
2. Paper Delivery Table Side Plate Guide ...............................2
3. Paper Feed Side Pad ..........................................................2
4. Emblem Cover (C267-80, -83, -92, -93) ..............................1
5. Emblem – Ricoh DX 3440 (C267-80) ..................................1
6. Emblem – Gestetner DX 3440 (C267-80)............................1
7. Warranty Letter on carton box (C267-76, -78) .....................1
8. Leaflet (C267-76, -78)..........................................................1
9. Operating Instructions (C267-61, -76, -78, -80, -92) ............1
10. Easy Operation Guide (C267-61, -76, -78, -80, -92)..........1
11. German Acoustic Statement – Ricoh (C267-83, -93).........1
12. German Acoustic Statement – Gestetner (C267-83, -93) ..1
13. Bundled Items List (C267-76, -78) .....................................1
14. NECR (C267-80, -92) ........................................................1
C267 Service
Manual

SM 1-5 C267
INSTALLATION PROCEDURE

Installation Procedure
CAUTION
To avoid serious injury, do not connect the power plug to the machine until
you are instructed to do so.

C267I102.WMF

1. Unpack the machine and remove all the wrapping.

[C] [E]

[A]

[D] [C]

C267R084.WMF

[B]
2. When you install the optional table:
• Mount the machine on the table. There are two screws [A] packed with the
table.
• Lock the caster [B]
• Fix the caster lock stays [C] and tighten the screws [D]
• Attach the stabilizing brackets [E] (these help to prevent the machine from
falling over).

C267 1-6 SM
INSTALLATION PROCEDURE

C267I103.WMF

C267I111.WMF
C267 Service
Manual

C267I106.WMF

SM 1-7 C267
INSTALLATION PROCEDURE

3. Remove the filament tape as shown above.

C267I109.WMF

C267I151.WMF

4. Remove the string securing the covers and units as shown above.

C267 1-8 SM
INSTALLATION PROCEDURE

[A]

C267I110.WMF

5. Open the paper table.


6. Pull out the master making unit, and take out the accessory bag [A].
7. Remove the filament tape and string securing the covers and units.

C267I907.WMF

8. Insert both spools into a new master roll.

C267 Service
Manual

C267I152.WMF

SM 1-9 C267
INSTALLATION PROCEDURE

9. Install the master roll, and open the master making unit cover,

[B]

[B]

C267I153.WMF

10. Insert the leading edge of the master roll under the platen roller. The arrows [B]
indicate the correct position of the master leading edge.

[C]

[D]

C267I154.WMF

11. Close the master making unit cover [C] using both hands until it clicks into
place.
12. Close the master making unit [D].

C267 1-10 SM
INSTALLATION PROCEDURE

[E]

[F]
C267I107.WMF

13. Open the front door.


14. Release the ink holder lock lever [E] and pull out the ink holder [F].
15. Remove the cap of the new ink cartridge, and insert a new ink cartridge into the
ink holder.
16. Set the ink holder [F].

[G]
[I] [I]

[H]
[H] C267I155.WMF

17. Load a stack of paper on the paper table.


18. Shift the lock lever [G] in the direction of the arrow. Make sure that the side
plates [H] touch the paper gently.
19. Shift the lock lever [G] to its original position.
C267 Service

NOTE: Two side fence friction pads [I] are included as accessories. They are not
Manual

used normally, but if paper multi-feed frequently occurs or thin paper is


used, the side fence friction pads [I] can be installed to apply stopping
pressure to the paper.

SM 1-11 C267
INSTALLATION PROCEDURE

[J]
[J]

C267I105.WMF

20. Raise the paper delivery table slightly, then gently lower it.
21. Lift the side plates and the end plate, and attach the side plate guides [J] for
both side plates.
NOTE: When printing on A4 SEF, 81/2" SEF, B5 JIS LEF and SEF size paper and
thin paper, you should attach the side plate guides to the side plates of the
paper delivery tray. Users can also attach these guides.
22. Adjust the side and end fences of the paper delivery table to match the paper
size.
23. Firmly insert the power plug in the outlet.
24. Turn on the main switch.
25. Make a master and make 30 prints with this master. Do this at least three times,
until the image quality is acceptable.
NOTE: This is a new drum. Because of this, before the first print is made, ink is
supplied automatically. This takes 2 minutes.

C267 1-12 SM
INSTALLATION PROCEDURE

Changing the operation panel language


There are ten languages in the machine. If you need to change the language, use
the User Tools menu to set the language.
• On the operation panel, press the User Tools key.
• Select “2. System”.
• Select “5. Language on LCD”.
• Select the language.

Date/Time Setting
Use the User Tools menu to set the current date and time.
• On the operation panel, press the User Tools key.
• Select “2. System”.
• Select “6. Date/Time”.
• Enter the date and the time.

SP Codes Setting
SP No. Menu Function
SP3-2 Input TEL number Do this SP and input the contact numbers of the customer
engineer. These numbers are shown when a service call is
issued.

C267 Service
Manual

SM 1-13 C267
INSTALLATION PROCEDURE

1.2.2 COLOR DRUM (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against this list:
Description Quantity
1. Color Indicator Decal ...........................................................5
Installation Procedure
CAUTION
To avoid serious injury, do not connect the power plug to the machine until
you are instructed to do so.

[A]

C267I900.WMF

1. Remove the protective sheets [A] from the drum.


2. Attach a color indicator decal to the drum case. The decal must be the same
color as the ink in use.
3. Remove the drum from the machine.
4. Leave the master wrapped around the removed drum to protect the drum from
dust and from drying.
5. Keep the removed drum in the drum case.
6. Install the color drum in the machine.
NOTE: The color drum indicator on the operation panel stays lit when a drum
is mounted in the machine.
7. Remove the ink cartridge cap.
8. Insert the ink cartridge in the ink holder.
9. After main body installation, firmly insert the power plug in the outlet.
10. Turn on the main switch.
11. Make a master and make 30 prints with this master. Do this at least three times,
until the image quality is acceptable.
NOTE: This is a new drum. Because of this, before the first print is made, ink is
supplied automatically. This takes 2 minutes.

C267 1-14 SM
INSTALLATION PROCEDURE

1.2.3 ADF (OPTION)


Accessory Check

7
2 1 3

4
5
6

C267I908.WMF

Check the quantity and condition of the accessories in the box against this list:
Description Quantity
1. Stepped Screw .................................................................2
2. Screws .............................................................................2
3. Screwdriver Tool ..............................................................1
4. DF Exposure Glass ..........................................................1
5. Decal - Scale – mm ..........................................................1
6. Decal - Scale – inch .........................................................1
7. Scale Guide......................................................................1
8. Attention Label .................................................................1

C267 Service
Manual

SM 1-15 C267
INSTALLATION PROCEDURE

Installation Procedure
CAUTION
To avoid serious injury, do not connect the power plug to the machine until
you are instructed to do so.

C267I909.WMF

1. Remove the strips of tape.


[E]
[C] [D] [B]
[A]

[F]

C267I202.WMF

2. Remove the left scale [A] ( x 2).


3. Place the DF exposure glass [B] on the glass holder.
NOTE: When installing the DF exposure glass, make sure that the white dot [C] is
positioned at the front side, as shown.
4. Peel off the backing [D] of the double-sided tape attached to the rear side of the
scale guide [E], then install the scale guide (2 screws removed in step 2).
5. Install the two stepped screws [F].

C267 1-16 SM
INSTALLATION PROCEDURE

[H]
[H]
[G]
[G]

[I]

C267I203.WMF

6. Mount the DF by aligning the holes [G] in the DF with the stepped screws, then
slide the DF to the front as shown.
7. Secure the DF unit with two screws [H].
8. Connect the cables [I] to the main body.

[J]

C267I910.WMF

9. Attach the scale decal [J] as shown.


10. Connect the power cord, then turn the main switch on.
C267 Service
Manual

SM 1-17 C267
INSTALLATION PROCEDURE

1.2.4 PLATEN COVER (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against this list:
Description Quantity
1. Stepped Screw ....................................................................2

Installation Procedure
CAUTION
To avoid serious injury, do not connect the power plug to the machine until
you are instructed to do so.

[A]
[A]

C267I201.WMF

1. Install the platen cover [A] ( x 2).

C267 1-18 SM
INSTALLATION PROCEDURE

1.2.5 TAPE DISPENSER (OPTION)


Accessory Check
Check the quantity and condition of the accessories in the box against this list:
Description Quantity
1. Knob Screw (For C210, C217, C218, C219, C222, C223,
C225, C228, C238, C237, C238, C248, C249, C264
and C267) ............................................................................2
2. Screw M4 x 25 (For C211, C212, C213, C214, C216,
C224 and C226)...................................................................2
3. Hexagon Nut M4 (For C211, C212, C213, C214, C216,
C224 and C226)...................................................................2
4. Auxiliary Bracket (For C226 and C267) ...............................1
5. Auxiliary Bracket (For C238, C247 and C249).....................1
6. Auxiliary Bracket (For C264)................................................1
7. Screw M4 x 8 (For C226, C238, C247, C249 and C267......4
8. Lock Washer (For C226 only) ..............................................1
9. Lock Washer (Without C267)...............................................1
10. Tape ..................................................................................1

Installation Procedure

[A]

C267I903.WMF

1. Turn off the main switch and unplug the power cord.
C267 Service

2. Remove the paper delivery cover ( x 5).


Manual

3. Remove the cutout [A] from the rear cover, as shown.

SM 1-19 C267
INSTALLATION PROCEDURE

[B]
[D]

[C]
C267I901.WMF

4. Connect the harness from the tape dispenser to the connector [B].
5. Remove the screw [C] that is beside the connector [B]. Reuse the screw to
secure the bracket [D], as shown.

[G]

[E]
[F]

[F]

C267I902.WMF

6. Open the master eject unit.


7. Install the auxiliary bracket [E] on the tape dispenser with M4x8 screws
(accessories) [F].
8. Install the tape dispenser on the main body with two M4x8 screws [G]
(accessories) in the two outer holes in the tape dispenser bracket.
9. Close the master eject unit. Reinstall the paper delivery cover.

C267 1-20 SM
INSTALLATION PROCEDURE

[H]

[I]

C238I519.PCX

10. Open the tape dispenser cover [H]. Then, insert the leading edge of the tape
into the tape entrance until it stops as shown in the illustration [I].
NOTE: Be sure that the tape is installed in the proper direction. If it is not, the tape
dispenser will not work correctly.

[J]

C238I520.PCX

11. Firmly insert the power plug in the outlet.


12. Turn on the main switch of the main body.
13. Turn on the tape dispenser switch [J].
C267 Service
Manual

SM 1-21 C267
INSTALLATION PROCEDURE

[K]

C238I521.PCX

14. Press the tape cut button [K] to cut off the leading edge of the tape.
15. Check the tape dispenser operation using the Memory/Class modes of the
main body.

C267 1-22 SM
INSTALLATION PROCEDURE

1.2.6 PRINTER UNIT VC-20 (OPTION)


Accessory Check
Make sure that you have all the accessories listed below.

1
2
3

C267I906.WMF

Description Quantity
1. VC-20 Interface Board .........................................................1
2. Screws.................................................................................3
3. Installation CD .....................................................................1
4. Quick Install Guide...............................................................1
5. Safety Information................................................................1

C267 Service
Manual

SM 1-23 C267
INSTALLATION PROCEDURE

Installation Procedure
CAUTION
To avoid serious injury, do not connect the power plug to the machine until
you are instructed to do so.

[A]

[B]

C267I101.WMF

1. Remove the small rear cover [A] in the rear cover. ( x 2)


2. Cut out the USB port cover [B] in the small rear cover.

[C]

C267I101A.WMF

3. Connect the VC-20 interface board [C] to CN114 of the MPU board and secure
it using three screws.
4. Reinstall the small rear cover.

C267 1-24 SM
PREVENTIVE MAINTENANCE

2. PREVENTIVE MAINTENANCE
The following items should be maintained periodically. There are two sets of
intervals - one based on time and the other based on print count or original count.
For maintenance items with entries in both of them, use whichever comes first.
Symbol Key: C: Clean R: Replace L: Lubricate

WARNING
Turn off the main power switch and unplug the machine before performing any
procedure in this section.

Interval Time Print Counter


EM Note
Item 6M 1Y 2Y 5Y 600K 1.2M 2.4M 6M
Optics
Clean with
Exposure glass C C C C C
water.
Clean with
Platen cover C C C C C
water.
Clean with
White plate C C C C C
water.
Master Feed
Clean with
Thermal head C C C C C
alcohol.
Clean with
Platen roller C
alcohol.
Drum and Ink Supply
Ink nozzle C Damp cloth
Drum master sensor C Dry cloth
Black patches C C C C C Dry cloth
Cloth screen R
Ink roller one-way
R
clutch
Drum master sensor C Dry cloth
Clean with
Master clapper C C C C C
water.
Paper Feed
Dry or damp
Paper feed roller C C C C R C
cloth
Dry or damp
Pick-up roller C C C C R C
cloth
Clean with
Friction pad C C C C R C
alcohol.
Clean with
Registration rollers C
alcohol.
Feed start timing C Dry cloth
sensor
Registration sensor C C C C C C Dry cloth
PREVENTIVE MAINTENANCE

Interval Time Print Counter


EM Note
Item 6M 1Y 2Y 5Y 600K 1.2M 2.4M 6M
Exit sensor C Dry cloth
Dry or damp
Press roller C C C C R C
cloth
Paper delivery unit C Motor oil
R
bushings L (SAE #20)
Grease
Drum drive gears L
(Alvania #2)
Paper feed clutch R
Paper delivery belts R

ADF
Interval Time Original
Counter EM Note
Item 6M 1Y 2Y 5Y 80K
Feed belt C C C C R C Clean with water or alcohol.
Separation roller C C C C R C Clean with water or alcohol.
Pick-up roller C C C C R C Clean with water or alcohol.
White plate C C C C C Clean with water or alcohol.
DF exposure glass C C C C C Clean with water.
Platen cover C C C C C Clean with water or alcohol.

C267 2-2 SM
GENERAL CAUTION

3. REPLACEMENT AND ADJUSTMENT


3.1 GENERAL CAUTION
CAUTION
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section.

3.2 COVERS
3.2.1 FRONT COVER / FRONT DOOR

[A]
C267R001.WMF

[B]

C267R083.WMF

[A]: Front cover ( x 9)


C267 Service

[B]: Front door ( x 4)


Manual

SM 3-1 C267
COVERS

3.2.2 OPERATION PANEL

[A]

45°

45°

45° 45°

C267R002.WMF

z Front cover ( 3.2.1)


[A]: Operation panel ( x 5, x 2, = x 3)

3.2.3 REAR COVER

C267R003.WMF
[A]

[A]: Rear cover ( x 9)

C267 3-2 SM
COVERS

3.2.4 UPPER COVERS


[A]

[B]

[C]

C267R004.WMF

[A]: Left upper cover ( x 2)


[B]: Top rear cover ( x 1)
[C]: Right upper cover ( x 1)

C267 Service
Manual

SM 3-3 C267
BOARDS

3.3 BOARDS
3.3.1 MPU

[A]

[B]

C267R007.WMF

• Rear cover ( 3.2.3)


[A]: MPU ( x 10, x 18, 2 ribbon cables)

NOTE: 1) Take the NVRAM [B] from the old board and put it in the socket on the
new board.
2) Adjust the master end sensor ( 3.5.4) after installing the new MPU.
3) Adjust the ink detection ( 3.9.6) after installing the new MPU.
4) If you must replace the MPU RAM, you must then do the image
adjustments after you install the new RAM (see section 5.7.7. for the
procedure).

C267 3-4 SM
BOARDS

3.3.2 PSU
NOTE: When the PSU is replaced, the thermal head voltage returns to the default.
Adjust the thermal head voltage ( 3.5.7) after installing the new board.

[A]

[B]

C267R005.WMF

PSU board
• Rear cover ( 3.2.3)
[A]: PSU ( x 6, x 7)
NOTE: The split washer screw [B] is used for grounding. Do not use another type
of screw here.

PSU board with bracket


• Rear cover ( 3.2.3)
[A]: PSU ( x 5, x 7) C267 Service
Manual

SM 3-5 C267
SCANNER

3.4 SCANNER
3.4.1 EXPOSURE GLASS/DF EXPOSURE GLASS, SCALES
[E]

[A] [B]

[D]

[F]

[C]

C267R008.WMF

Exposure Glass
[A]: Left scale ( x 2)
[B]: Rear scale ( x 3)
[C]: Exposure glass
NOTE: When reinstalling, make sure that the mark [E] is at the rear left corner, and
that the left edge is aligned with the support on the frame.

DF Exposure Glass
[A]: Left scale ( x 2)
[D]: DF exposure glass
NOTE: When reinstalling, make sure that the mark [F] is on the bottom.

C267 3-6 SM
SCANNER

3.4.2 LENS BLOCK

CAUTION: 1) Do not touch the paint-locked screws on the lens block. The position
of the lens assembly (black part) is adjusted before shipment.
2) Do not grasp the PCB or the lens assembly when handling the lens
block. The lens assembly may slide out of position.

[A]
[C]

[B]

C267R009.WMF

• Exposure glass ( 3.4.1)


[A]: Lens cover ( x 5)
[B]: Ribbon cable
[C]: Lens block ( x 4).

C267 Service
Manual

SM 3-7 C267
SCANNER

3.4.3 EXPOSURE LAMP, LAMP STABILIZER BOARD

[D]

[C]

[B]

[A]

C267R902.WMF

• Exposure glass ( 3.4.1)


1. Slide the first scanner to a position where the front end of the lamp is visible.
2. Place one hand under the lamp stabilizer board [A] and release the hook [B].
3. Remove the lamp stabilizer board [A] ( x 2).
4. Press the plastic latch [C] and push the front end of the lamp toward the rear.
5. Remove the lamp [D] (with the cable).

C267 3-8 SM
SCANNER

3.4.4 SCANNER MOTOR

[A]
C267R010.WMF

• Rear cover ( 3.2.3)


• Exposure glass ( 3.4.1)
[A]: Scanner motor ( x 3, x 1, = x 1, 1 spring, 1 belt)
NOTE: When reassembling, install the belt first, and set the spring next. Fasten
the leftmost screw (viewed from the rear), then fasten the other two screws.

3.4.5 SCANNER HOME POSITION SENSOR


[B]

[A]

[C]

C267R078.WMF

• Left upper cover ( 3.2.4)


• Top rear cover ( 3.2.4)
• Front cover ( 3.2.1)
• Operation panel ( 3.2.2)
• Exposure glass, DF exposure glass (if installed) ( 3.4.1)
C267 Service

[A]: Scanner left lid ( x 7, x 1).


Manual

[B]: Sensor tape


[C]: Scanner home position sensor

SM 3-9 C267
SCANNER

3.4.6 PLATEN COVER SENSOR

[A]

C267R082.WMF

• Top rear cover ( 3.2.4)


[A]: Platen cover sensor ( x 1).

C267 3-10 SM
SCANNER

3.4.7 ADJUSTING THE SCANNER POSITION

CAUTION
Grasp the front and rear ends (not the middle) of the first scanner when
you manually move it. The first scanner may be damaged if you press,
push, or pull the middle part of the scanner.
Overview

[A]
[B]

[C]

C267R903.WMF

Adjust the scanner positions at these times:


• When the first scanner [C] and second scanner [B] are not parallel with the side
frames [A]
• When you have replaced one or more of the scanner belts.
To adjust the scanner positions, do either of the following:
• To adjust the belt contact points on the first scanner ( Adjusting the Belt
Contact Points for the First Scanner)
• To adjust the belt contact points on the scanner bracket ( Adjusting the Belt
Contact Points for the Second Scanner)

[D]
[D] [E]

[E]
[F]
[F]
[G]
[G]
C267 Service
Manual

C267R087.WMF

SM 3-11 C267
SCANNER

The two actions above have the same objectives: to align the following holes.
1st scanner [D], frame [E], arm of second scanner [F], and frame [G]
The scanner positions are correct when these holes are all aligned.

Adjusting the Belt Contact Points for the First Scanner


[C]
[A] [D]
[B]

[E]

[F]

C267R905.WMF

[H] [G]
• ADF or platen cover
• Front cover ( 3.2.1)
• Operation panel ( 3.2.2)
• Rear cover ( 3.2.3)
• Top rear cover ( 3.2.4)
• Left upper cover ( 3.2.4)
• Exposure glass ( 3.4.1)
1. Loosen the 2 screws [A] [F].
2. Slide the 1st and 2nd scanners to align the following holes and marks (
Overview):
• Align all four holes: 1st scanner, frame, arm of second scanner and frame
3. Insert the positioning tools [D] [E] through the holes.
4. Check that the scanner belts [B] [C] [G] [H] are properly set between the
bracket and the 1st scanner.
5. Tighten the screws [A] [F].
6. Remove the positioning tools.
7. Reassemble the machine and check the operation.

C267 3-12 SM
SCANNER

Adjusting the Belt Contact Points for the Second Scanner


[B]

[C]

[A]
C267R081.WMF

• ADF or platen cover


• Front cover ( 3.2.1)
• Operation panel ( 3.2.2)
• Rear cover ( 3.2.3)
• Top rear cover ( 3.2.4)
• Left upper cover ( 3.2.4)
• Exposure glass ( 3.4.1)

1. Disconnect the platen cover sensor connector [A].


2. Scale bracket [B] ( x 2)

NOTE: 1) Take off the scale bracket, otherwise the screws [D] cannot be
loosened.
2) Take off the bracket [C] in order to take off the scale bracket.
C267 Service
Manual

SM 3-13 C267
SCANNER

[D]
[F]

[D]

[E]

C267R906.WMF

3. Loosen the 2 screws [D].


4. Slide the 2nd scanner to align the following holes and marks ( Overview):
• Align all four holes: 1st scanner, frame, arm of second scanner and frame
5. Insert the positioning tools [E] [F] through the holes.
6. Check that the scanner belts are properly set in the brackets.
7. Remove the positioning tools.
8. Reassemble the machine and check the operation.

C267 3-14 SM
MASTER FEED

3.5 MASTER FEED


3.5.1 MASTER MAKING UNIT

[A]

[B]

C267R016.WMF

[A]: Master making unit cover ( x 3)


[B]: Master making unit ( x 2, x 4, = x 1,  x 1))

3.5.2 MASTER MAKING UNIT SET SWITCHES

[A]

C267R036.WMF
C267 Service

z Master making unit ( 3.5.1)


Manual

[A]: Master making unit set switch ( x 1, x 1)

SM 3-15 C267
MASTER FEED

[B]

C267R040.WMF

z Front cover ( 3.2.1)


[B]: Master making unit set switch ( x 1, x 1)

NOTE: There are two master making unit set switches for safety. Both sensors
must be on or the machine will not start.

C267 3-16 SM
MASTER FEED

3.5.3 THERMAL HEAD

[B]

[C]

[A]

C267R054.WMF

• Master making unit ( 3.5.1)


[A]: Open the platen roller unit.
[B]: Thermal head upper cover ( x 2)
[C]: Thermal head side cover ( x 1)

[D]

C267R055.WMF

• Close the platen roller unit.


[D]: Thermal head ( x 2)
C267 Service
Manual

SM 3-17 C267
MASTER FEED

Installation

[C]
[D]

[B]
[C]

[A]
C267R056.WMF

If the following remarks are not followed, the thermal head will be installed
incorrectly.
1. Fit the base’s springs [A] over the protrusions [B] on the underside of the
thermal head (5 points).
2. While fitting the tops of the springs [A] over the protrusions on the underside of
the thermal head, hook the lock pawls [C] of the thermal head onto the base (3
lock pawls). Make sure to set the front side [D] (the paper table side) first.
3. Make sure that all protrusions are properly fitted into the springs.

NOTE: 1) Adjust the thermal head voltage ( 3.5.7) after installing the new
thermal head.
2) Don’t touch the surface with bare hands. (If you touch it, clean the
surface with alcohol.)
3) Don’t touch the terminals of the connectors with bare hands.

C267 3-18 SM
MASTER FEED

3.5.4 MASTER SET COVER SENSOR

[A]
C267R057.WMF

z Master making unit ( 3.5.1)


[A]: Master set cover sensor ( x 3, x 1)

3.5.5 MASTER END SENSOR

[A]

C267R058.WMF

z Master making unit ( 3.5.1)


z Thermal head upper cover ( 3.5.3)
z Thermal head side cover ( 3.5.3)
C267 Service

[A]: Master end sensor ( x 2, x 1)


Manual

NOTE: Adjust the master end sensor ( 3.5.8) after installing a new sensor.

SM 3-19 C267
MASTER FEED

3.5.6 CUTTER UNIT

[A]
[B]

[C]

C267R059.WMF

[D]

[E]

C267R060.WMF

z Master making unit ( 3.5.1)


[A]: Bracket ( x 2)
[B]: Shaft ( x 2)
[C]: Bracket ( x 2)
[D]: Cutter unit (= x 3, x 1,  x 1)
NOTE: To remove the screw [E], you must slide the thermal head a small
distance towards the paper feed table.

C267 3-20 SM
MASTER FEED

3.5.7 THERMAL HEAD VOLTAGE ADJUSTMENT

CAUTION
This adjustment is always required when the thermal head or PSU has been
replaced.

Purpose: To maintain master making quality and extend the lifetime of the thermal
head.
Standard: Refer to the voltage value (X) printed on the thermal head. The value
varies from one thermal head to another.
The adjustment voltage should be between X and X - 0.1 V.
Tools: Circuit tester
• Rear cover ( 3.2.3)
• Read the voltage value on the decal on the thermal head.

C267R013.WMF

1. Connect the positive terminal of a circuit tester to TP1 and the negative
terminal to TP2 on the PSU.
CAUTION: If the output and ground terminals touch each other, the board will
be damaged.
2. Connect the power plug, and turn on the main switch to access SP mode.
3. Select SP5-12 (Thermal head signal output).
4. Press the # key. Power is continuously supplied to the thermal head, which
could damage the thermal head, so press the clear/stop key if you cannot finish
the adjustment quickly.
A beeper sounds while the power is being supplied.
C267 Service

5. Measure the voltage, and turn RV1 on the PSU until the value is between “+0”
Manual

and “-0.1” volts from the value on the thermal head decal.

SM 3-21 C267
MASTER FEED

3.5.8 MASTER END SENSOR ADJUSTMENT


Purpose: To ensure that the sensor detects the end mark (a solid black area) on
the master roll.
Standard: 2.0 ± 0.1 volts
Tools: The core of a used master roll (the core just before a master end display
appears)

C267R900.WMF

• Rear cover ( 3.2.3)


1. Place the core inside the master making unit, and close the master making unit.
2. Connect the power plug, and turn on the main switch.
3. Access SP6-50.

[A]

C267R015.WMF

4. Turn VR2 [A] on the MPU board until the display is 2.0 ± 0.1 volts.

C267 3-22 SM
MASTER EJECT

3.6 MASTER EJECT


3.6.1 MASTER EJECT UNIT

C267R017.WMF

Open the master eject unit.

[A]

C267R018.WMF

[A]: Master eject unit ( x 3,  x 1)


C267 Service
Manual

SM 3-23 C267
MASTER EJECT

3.6.2 MASTER EJECT ROLLERS

[C]

[B]
[A]

C267R062.WMF

• Master eject unit ( 3.6.1)


[A]: Gears ( x 1)
[B]: Lower master eject roller ( x 2)
[C]: Upper master eject roller ( x 2, 2 springs)

3.6.3 MASTER EJECT MOTOR / PRESSURE PLATE MOTOR

[C]

[A] [B]
C267R063.WMF

z Master eject unit ( 3.6.1)


[A]: Gears ( x 1)
[B]: Master eject motor (= x 2, x 1,  x 2)
[C]: Pressure plate motor (= x 2, x 1,  x 2)

C267 3-24 SM
MASTER EJECT

3.6.4 DRUM MASTER SENSOR / MASTER EJECT SENSOR /


EJECT BOX SET SENSOR

[D]

[C]

[B]

[A] C267R064.WMF

z Master eject unit ( 3.6.1)


z Master eject box
[A]: Drum master sensor ( x 2, x 1)
[B]: Bracket ( x 2, = x 1)
[C]: Master eject sensor (= x 1, x 1)
[D]: Eject box set sensor ( x 1)

C267 Service
Manual

SM 3-25 C267
MASTER EJECT

3.6.5 PRESSURE PLATE HP SENSOR / PRESSURE PLATE LIMIT


SENSOR
[C]

[A]
[B]

C267R065.WMF

z Master eject unit ( 3.6.1)


z Master eject box
[A]: Pressure plate HP sensor ( x 1)
[B]: Gear ( x 1, 1 pin)
[C]: Pressure plate limit sensor ( x 1)

3.6.6 AIR KNIFE FAN MOTOR

[B]
[A]

C267R066.WMF

[A]: Air knife fan duct ( x 2)


[B]: Air knife fan motor (= x 1, x 1,  x 2)

C267 3-26 SM
MASTER EJECT

3.6.7 MASTER EJECT POSITION SENSOR

[A]

C267R035.WMF

• Rear cover ( 3.2.3)


[A]: Master eject position sensor (= x 1, x 1,  x 1)

3.6.8 MASTER CLAMPER OPENING UNIT

[A]

C267R023.WMF

• Rear cover ( 3.2.3)


C267 Service

[A]: Master clamper opening unit ( x 3,  x 2)


Manual

SM 3-27 C267
PAPER FEED

3.7 PAPER FEED


3.7.1 PICK-UP ROLLER / PAPER FEED ROLLER / FRICTION PAD

[C] [D]

0 to 4 mm 0 to 4 mm

[E]

[B]
[A] C267R019.WMF

z Move the separation pressure slider [E] to position 1.


[A]: Pick-up roller ( x 1)
[B]: Paper guide ( x 1)
[C]: Paper feed roller ( x 1)
[D]: Friction pad
NOTE: Do not change the position and direction of the paper guide [B].

C267 3-28 SM
PAPER FEED

3.7.2 PAPER TABLE LOWER LIMIT SENSOR

[A]

C267R034.WMF

• Rear cover ( 3.2.3)


[A]: Paper table lower limit sensor ( x 1, x 1)

C267 Service
Manual

SM 3-29 C267
PAPER FEED

3.7.3 PAPER HEIGHT SENSOR 1 / 2

[B]

[A]

C267R036.WMF

[C]

[D]

C267R037.WMF

• Master making unit ( 3.5.1)


[A]: Paper feed unit cover ( x 2)
[B]: Paper feed unit cover – small ( x 4, x 1)
[C]: Paper height sensor 1 ( x 1, x 1)
[D]: Paper height sensor 2 ( x 1, x 1)

C267 3-30 SM
PAPER FEED

3.7.4 PAPER END SENSOR

[A]

C267R029.WMF

[B]

[C]

C267R038.WMF

z Rear cover ( 3.2.3)


[A]: Paper table ( x 1,  x 2)
[B]: Paper table bottom plate ( x 5, 3 washers)
[C]: Paper end sensor ( x 2, x 1)
C267 Service
Manual

SM 3-31 C267
PAPER FEED

3.7.5 PAPER TABLE MOTOR

[A]
C267R040.WMF

z Front cover ( 3.2.1)


[A]: Paper table motor ( x 2, x 1)

3.7.6 PAPER FEED CLUTCH

[B]
[A]

C267R022.WMF

z Rear cover ( 3.2.3)


z MPU ( 3.3.1)
[A]: Paper feed clutch bracket ( x 2)
[B]: Paper feed clutch (= x 1, x 1)

C267 3-32 SM
PAPER FEED

3.7.7 PAPER SEPARATION PRESSURE ADJUSTMENT


The position of the screw can be changed in order to change the amount of
pressure exerted by the friction pad.
This adjustment can be done:
• When feeding special paper, especially thick paper
• When the customer is experiencing feed problems.
[A]

[B]

[B]
C267R020.WMF

• Move the separation pressure slider [A] to position 1.

Increase the paper separation pressure: Move up the screws [B]


Decrease the paper separation pressure: Move down the screws [B]
Default position: lowest position
The adjustment is automatically applied to all settings of the separation pressure
slider.
C267 Service
Manual

SM 3-33 C267
PRINTING

3.8 PRINTING
3.8.1 PRESS ROLLER
[B]

[A]

C267R907.WMF

CAUTION
Take care to avoid possible injury. If the printing pressure release arms
disengage, the press roller will be pulled upwards suddenly.

• Remove the drum


[A]: Press roller ( x 1)

The bearings on the rear and front differ. During installation, ensure that the
bearing with the stopper [B] is positioned towards the rear of the machine.

C267 3-34 SM
PRINTING

3.8.2 REGISTRATION SENSOR

[A]

C267R041.WMF

[A]: Registration sensor ( x 2, x 1)

3.8.3 FEED START TIMING SENSOR

C267R042.WMF
[A]

[A]: Feed start timing sensor ( x 1, x 1)


C267 Service
Manual

SM 3-35 C267
PRINTING

3.8.4 2ND FEED TIMING SENSOR

[A]
C267R043.WMF

z Open the master eject unit


[A]: 2nd feed timing sensor ( x 1, x 1)

C267 3-36 SM
PRINTING

3.8.5 REGISTRATION MOTOR

0±0.5 mm

[A]
C267R021.WMF

[B]
z Rear cover ( 3.2.3)
z MPU ( 3.3.1)
[A]: Registration motor (spring,  x3, belt, x 1)
NOTE: 1) The side of the motor with the harness [B] should face downward, as
shown in the diagram.
2) The flange of the gear should face towards the motor as shown in the
diagram.

C267 Service
Manual

SM 3-37 C267
PRINTING

3.8.6 REGISTRATION ROLLER

[A]

C267R029.WMF

[B]

C267R030.WMF

z Front cover ( 3.2.1)


z Rear cover ( 3.2.3)
[A]: Paper table ( x 1,  x 2)
[B]: Plate ( x 4)

z MPU ( 3.3.1)
z PSU ( 3.3.2)
z Registration motor ( 3.8.5)

C267 3-38 SM
PRINTING

0±0.5 mm

[C]

C267R028.WMF

[D]

[E]

C267R031.WMF

[C]: Gear
[D]: Bearing ( x 2)
[E]: Registration roller
NOTE: The flange of gear [C] should face towards the machine, as shown in the
diagram.

C267 Service
Manual

SM 3-39 C267
PRINTING

3.8.7 PRESS ROLLER RELEASE SOLENOIDS

[A]
C267R039.WMF

[A]
C267R026.WMF

z Front cover ( 3.2.1)


z Rear cover ( 3.2.3)
[A]: Press roller release solenoid ( x 2, x 1)
NOTE: Adjust the press roller release lever ( 3.8.8) after installing the new
solenoid.

C267 3-40 SM
PRINTING

3.8.8 PRESS ROLLER RELEASE LEVER ADJUSTMENT


Purpose: To maintain the correct clearance between the press roller arms and
press roller lock levers. This ensures that the press roller is correctly
released and pressed against the drum when the press roller release
solenoid is energized.
Standard: 0.7 to 1.2 mm
Tools: Thickness gauge

[A]

C267R044.WMF

[C]
[B]
[E]

[E] [D]

C267R908.WMF

• Front cover ( 3.2.1)


C267 Service

• Rear cover ( 3.2.3)


Manual

SM 3-41 C267
PRINTING

1. Turn the drum manually until the drum master clamper on the drum moves into
the lowest position. (This is when the high points of the cams on the drum
flanges meet with the cam followers on both ends of the press roller.)
• To find out the correct position of the drum for the adjustment, look at the
rear end of the drum shaft. The recess on the drum drive gear meets the hole
[A] in the bracket when the drum is in the correct position.
2. Using a thickness gauge, measure the clearance [B] between the press roller
arm [C] and the press roller lock lever [D] (rear side). It should be between 0.7
and 1.2 mm.
3. If it is not correct, adjust the position of the press roller lock lever after
loosening the two screws [E].
4. Repeat steps 2 and 3 for the front side.

3.8.9 PRINTING PRESSURE ADJUSTMENT


Purpose: To make better print results without decreasing the run length.
Standard: Within 10 ± 0.5 mm

[A]

[B]

C267R051.WMF

• Paper delivery unit ( 3.10.1)


1. Adjust the distance [A] to 10 ± 0.5 mm by turning the adjusting bolt [B].
2. Repeat the same procedure for the printing pressure spring at the non-
operation side.

C267 3-42 SM
DRUM

3.9 DRUM
3.9.1 PREPARATION
Before attempting any of the procedures in this section, wipe off the ink around the
ink roller. To do this, set SP2-10 (ink detection) to off, and feed paper until ink ends.

3.9.2 CLOTH SCREEN

[A]
C267R909.WMF

[B]

C267R073.WMF

• Remove the drum


1. Remove the drum upper bracket ( x 4).
2. Release the stopper [A], then rotate the drum until the master clamper faces
C267 Service

top.
Manual

3. Remove the cloth screen [B] ( x 4).

SM 3-43 C267
DRUM

Installation
[A]

[B]

C267R068.WMF

Inside

Outside

C267R070.WMF

C267 3-44 SM
DRUM

[C]

C267R067.WMF

• Do not scratch the cloth screen or metal screen.


• Properly insert the edge of the cloth screen [A] on the cloth screen under the
mylar [B] on the metal screen, as shown above.
Otherwise, ink will leak from the trailing edge of the master on the drum during a
long printing run.
• Make sure that the correct side of the screen is facing up. In addition, make sure
that the stays for securing the cloth screen are positioned correctly.
• When replacing the cloth screen, spread the screen around the metal screen
while pulling the stay [C]. Adjust the stay so that it is parallel to the master
clamper, then tighten the screws.
• Make sure that the cloth screen is not wrinkled while spreading it around the
drum.

C267 Service
Manual

SM 3-45 C267
DRUM

3.9.3 CLAMPER / METAL SCREEN

[B]

[C]
[A]
C267R069.WMF

[E]

[D]

C267R074.WMF

• Remove the drum


• Cloth screen ( 3.9.2)
[A]: Clamper lever (1 hexagon screw)
[B]: Clamper - open the clamping plate [C], then remove the clamper.

NOTE: 1) Do not allow ink to get on the inside of the clamping plate [C].
Otherwise, the master may slip off and the image position on the
prints will move toward the trailing edge of the prints during a printing
run.
2) Use a cloth dampened with water to clean the inside of the clamping
plate [C]. Never use alcohol or other solvents, or the clamping force
of the magnet will be weakened.

[D]: Tape (do not lose it)


[E]: Metal screen ( x 12)

C267 3-46 SM
DRUM

Installation

[E]
[A]

[A]

C267R071.WMF

[B]

[D]

[C]
C267R072.WMF

• Make sure that the correct end of the metal screen is overlapping. (The right side
overlaps, as viewed from the non-operation side, as shown above.)
• The 4 screws holding the drum master clamper are longer than the 12 screws
holding the metal screen, although they are similar in appearance. Be careful not
to mix them up or use the wrong screws.
• When installing the metal screen, secure the trailing edge first with the 2 screws.
Then, tighten the other screws while removing the slack from the screen. Make
sure that the gap between the drum flanges and the screen is 0.3 mm or less, as
shown above. (The two holes [A] on the trailing side are round holes and the
C267 Service

other holes are long holes, to allow for the removal of the slack.)
Manual

• Position the springs [B] and [C] (one each at the front and rear) as shown when
reinstalling the drum master clamper [D].
• Do not scratch the cloth screen or metal screen.

SM 3-47 C267
DRUM

NOTE: The side [E] with the part number printed on it must be on the top.

C267 3-48 SM
DRUM

3.9.4 INK PUMP UNIT

[A]

C267R075.WMF

• Remove the drum


• Cloth screen ( 3.9.2)
• Clamper / Metal screen ( 3.9.3)
[A]: Ink pump unit ( x 1,  x 2)

C267 Service
Manual

SM 3-49 C267
DRUM

3.9.5 INK ROLLER UNIT / INK ROLLER ONE-WAY CLUTCH

[D]
[C]
[B]

[A]
C267R910.WMF

• Wipe off the ink around the ink roller beforehand (use SP2-10).
• Remove the drum
• Cloth screen ( 3.9.2)
• Clamper / Metal screen ( 3.9.3)
[A]: Connector cover ( x 2, x 2)
[B]: Ink socket ( x 1)
[C]: Front drum bracket ( x 3)
[D]: Front drum flange
[G]

[E]

[F]

C267R911.WMF

[E]: Drum rear plate ( x 2)


Untight the screw [F] to take off the drum rear stoppers ( x 1)
[G]: Drum rear flange

C267 3-50 SM
DRUM

[H]
[I]

C267R901.WMF

[H]: Ink roller unit


[I]: Ink roller one-way clutch

C267 Service
Manual

SM 3-51 C267
DRUM

3.9.6 DOCTOR ROLLER GAP ADJUSTMENT


Purpose: To control the ink thickness around the ink roller.
Standard: A 0.07mm gauge passes, but a 0.09mm gauge does not.
Tools: Thickness gauge

CAUTION
Normally the doctor roller gap is not adjusted or changed. It tends to be
difficult to change in the field. If the gap is too narrow, an uneven image
may appear on the prints. If it is too wide, too much ink will be applied to
the drum screens, resulting in ink leakage from the drum.

[B] [A]

[C]

C267R076.WMF

• Wipe off the ink around the ink roller beforehand. (Use SP2-10)
• Remove the drum
• Remove the Ink roller unit
1. Make sure that a 0.07 mm gap gauge goes through the gap [A] between the ink
and doctor rollers, and that a 0.09 mm gap gauge does not.
NOTE: 1) The gap should be checked at both ends of the doctor roller. Insert a
gap gauge at each end of the roller. The gap tends to be larger for
the center.
2) While the gap gauge is inserted, hold the doctor and ink rollers with
your fingers in order to stop the rollers from rotating.
3) While the gap gauge is inserted, hold the end of the gap gauge.
2. If the gap is out of the standard, loosen the screw [B] and adjust the gap by
turning the cam bushing [C] for the front and for the rear.
NOTE: Make sure to repeat the adjustment for both ends of the rollers.

C267 3-52 SM
DRUM

3.9.7 INK DETECTION ADJUSTMENT


Using an Oscilloscope
Purpose: To ensure that the CPU detects a no ink condition.
Standard: 4.0 ± 0.2 μsec
NOTE: 1) Before attempting this procedure, wipe off the ink around the ink roller.
To do this, set SP2-10 (Ink Detection) to OFF, and feed paper until ink
ends.
2) This adjustment is required every time the MPU has been replaced.
3) Normally, the simple method is sufficient. But, the oscilloscope method
is more accurate. Use the oscilloscope method if you cannot adjust the
sensor to the required value with the simple method, or if ink flooding
problems occur after adjustment with the simple method.

CH1
(Standard signal)
4.0 ± 0.2 μsec

CH2
(Detection signal) C267R912.WMF

1. Turn off the main switch and disconnect the power plug.
2. Remove the rear cover.
3. Connect the CH1 probe of an oscilloscope to TP25 (INK1), the CH2 probe to
TP23 (INK2). Select the 2-microsecond range on the oscilloscope.
4. Connect the power plug and turn on the main switch.
5. Make sure that the waveform is as shown in the illustration while the ink end
indicator lights.
6. If it is not correct, adjust the ON timing of the detection signal by turning VR1
beside the test pins.
NOTE: 1) If the ink detection off mode has been selected with SP2-10, do not
forget to return it to the default (detection on).
C267 Service
Manual

SM 3-53 C267
DRUM

Simple Method
Purpose: To ensure that the CPU detects a no ink condition.
NOTE: 1) Before attempting this procedure, wipe off the ink around the ink roller.
To do this, set SP2-10 (Ink Detection) to OFF, and feed paper until ink
ends.
2) This adjustment is required every time the MPU has been replaced.
3) Normally, the simple method is sufficient. But, the oscilloscope method
is more accurate. Use the oscilloscope method if you cannot adjust the
sensor to the required value with the simple method, or if ink flooding
problems occur after adjustment with the simple method.
Standard: 4.0 ± 0.2 μsec

[A]

C267R015.WMF

• Rear cover ( 3.2.3)


1. Access SP6-40.
2. Turn VR1 [A] on the MPU board until the display is “4.0 ± 0.2 μsec”.
NOTE: When the drum has ink inside, the machine displays “----“. Do SP 2-10
again, then go back to step 1.

NOTE: If the simple method gives an inaccurate result (causing ink flooding, for
example) , it is possible that too much ink will come out into the drum
during printing. If this happens, repeat the adjustment, but use the
oscilloscope method, because this is more accurate.

C267 3-54 SM
PAPER DELIVERY

3.10 PAPER DELIVERY


3.10.1 PAPER DELIVERY UNIT

[A]

C267R046.WMF

[B]

C267R047.WMF
C267 Service
Manual

SM 3-55 C267
PAPER DELIVERY

[C]

C267R048.WMF

• Rear cover ( 3.2.3)


[A]: Paper table ( x 2)
[B]: Paper delivery cover ( x 5)
[C]: Paper delivery unit ( x 2, x 2,  x 1)

C267 3-56 SM
PAPER DELIVERY

3.10.2 DELIVERY BELT / PAPER EXIT SENSOR / VACUUM FAN


MOTOR / PAPER DELIVERY UNIT BUSHINGS

[B]

[A]

[C]

C267R049.WMF

[D]

[F]

[E]
[E]
[E]
[D]
C267R050.WMF

• Remove the paper delivery unit ( 3.10.1)


[A]: Vacuum fan motor bracket ( x 4)
[B]: Vacuum fan motor ( x 2)
[C]: Paper exit sensor ( x 1)
[D]: Delivery belts ( x 1)
[E]: Paper delivery unit bushings
NOTE: 1) Make sure that you install the vacuum fan [B] the correct way around.
2) Install the delivery belt [D] the correct way around. The writing must be
C267 Service

on the outside surface of the belt.


Manual

3) The flat part of the “D” shaped cutout in the shaft [F] must face upwards.

SM 3-57 C267
PAPER DELIVERY

3.10.3 EXIT PAWL ADJUSTMENT


Purpose: To ensure that the exit pawls can move out of the way of the drum
master clamper while the drum is rotating.

Clearance adjustment
Standard: Within 1.15 ± 0.15 mm

[D]
[B]

[A]

[C]
C267R913.WMF

[E]

[F]

C267R914.WMF

• Front cover ( 3.2.1)


• Rear cover ( 3.2.3)
1. Turn the drum to the drum home position.

C267 3-58 SM
PAPER DELIVERY

NOTE: The drum turns to home position automatically immediately after the
power switch is turned on.
2. Loosen screw [A] then screw [B] in this order (do not remove them). Make sure
that the bracket [C] becomes free from engagement and the cam follower [D]
contacts the drum flange.
3. Using a gap gauge, measure the clearance [E] between the drum surface and
the exit pawls. It should be 1.15 ± 0.15 mm.
4. If the clearance is not correct, adjust the clearance by turning the bolt [F].
5. Reposition the bracket [C] and tighten the screws [A] and [B].

Timing adjustment
Do this after the clearance adjustment.
Standard: 0 or less than 0.5 mm

[A]

C267R044.WMF
C267 Service
Manual

SM 3-59 C267
PAPER DELIVERY

[G]
[E]

[F]
[B]

[C]
[D]
C267R052.WMF

1. Turn the drum manually until the recess in the drum drive gear meets the
positioning hole [A] in the bracket, as shown.
2. Loosen screw [B] then screw [C] in that order (do not remove them). Make sure
that the bracket [D] becomes free from engagement and the cam follower [E]
contacts the drum flange.
3. Measure the gap [F] between the cam follower and cam face (front drum
flange). It should be 0 to 0.5 mm.
4. If the gap is not correct, loosen the two screws securing the cam follower
bracket [G].
5. Re-tighten the two screws while pushing the cam follower against the cam face.
Make sure that the gap [F] is 0 or less than 0.5 mm.
NOTE: Do not push the cam followers too strongly against the cam.
6. Re-position the bracket [D] and tighten the screws [B] and [C].

C267 3-60 SM
MAIN DRIVE

3.11 MAIN DRIVE


3.11.1 MAIN MOTOR

[A]

C267R029.WMF

[B]

C267R030.WMF

z Rear cover ( 3.2.3)


z MPU ( 3.3.1)
z PSU ( 3.3.2)
[A]: Paper table ( x 1,  x 2)
[B]: Plate ( x 4)
C267 Service
Manual

SM 3-61 C267
MAIN DRIVE

0±0.5 mm

[C]

C267R021.WMF
[D]

[C]: Registration motor (spring,  x3, belt)


NOTE: 1) The side of the motor with the harness [D] should face downward, as
shown in the diagram.
2) The flange of the gear should face towards the motor, as shown in the
diagram.

[E]

C267R025.WMF

[E]: Gear ( x 1,  x 4, = x 4)

C267 3-62 SM
MAIN DRIVE

[F]

C267R027.WMF

z Paper feed clutch ( 3.7.2)


[F]: Drive bracket ( x 8)

[G]

C267R032.WMF

[G]: Main motor (= x 1,  x 4)

NOTE: Adjust the main drive timing belt ( 3.11.2) after installing the new main
motor.
C267 Service
Manual

SM 3-63 C267
MAIN DRIVE

3.11.2 MAIN DRIVE TIMING BELT ADJUSTMENT


After the timing belt is replaced, correct belt tension must be applied.

[A] [D]
[C]
[B]

[E]

C267R053.WMF

• Rear cover ( 3.2.3)


• MPU ( 3.3.1)
1. Loosen the screws [A], [B], and [C].
2. Move the tension roller [D] to the right with a screwdriver [E] as shown.
3. Tighten the screws [A], [B], and [C].
4. Remove the screwdriver.

C267 3-64 SM
MAIN DRIVE

3.11.3 MAIN MOTOR PULLEY POSITION


After putting the pulley back on the main motor shaft, refer to the above illustration
for the correct position of the pulley.
Standard: 46.3 ±0.3 mm
46.3±0.3 mm

[A]

C267R033.WMF

NOTE: Tight the screws alternately little by little. Do not tighten them completely
one by one.

C267 Service
Manual

SM 3-65 C267
FIRMWARE UPDATE (I/O ROM)

3.12 FIRMWARE UPDATE (I/O ROM)


The I/O control firmware in the EPROM on the MPU can be updated by replacing
the EPROM.

[A]

C267R045.WMF

1. Before upgrading the I/O ROM firmware, check the current ROM version with
SP1-74.
2. Turn off the main switch and disconnect the power plug.
3. Remove the rear cover.
4. Replace the EPROM [A] on the MPU.
5. Connect the power plug and turn on the main switch.
6. Access SP1-74 and confirm that the ROM version was changed.

NOTE: If you upgrade the main firmware, refer to section 5.9.2.

3.13 SPECIAL TOOLS


The following are the special tools used for service.
Description Part number Note
Scanner positioning pins (4 pins as a set) A0069104 3.4.7
Flash memory card – 4MB N8036701 5.9

C267 3-66 SM
COLOR DRUM

3.14 COLOR DRUM


3.14.1 INK PUMP ADJUSTMENT
Purpose: To ensure the smooth operation of the ink pump plunger by properly
positioning its holder.

[A]

[D]

[B]

C267R915.WMF
[C]

• Remove the drum


• Cloth screen ( 3.9.2)
• Clamper / Metal screen ( 3.9.3)
1. Remove the E-ring [A] to free the plunger from the pump drive slider [B].
2. Loose the two screws securing the holder [C]. (Do not remove the holder.)
3. Push the plunger [D] until it reaches the bottom.
NOTE: The end of the plunger [D] should not project outside from the holder [C].

C267 Service
Manual

SM 3-67 C267
COLOR DRUM

[E]

C267R916.WMF

4. Check that the piston motion is smooth.


5. If the motion is stiff, loosen the pump screws [E] and adjust the pump position.
6. After tightening, repeat step 4 and step 5.

[G]
[F]

[F]
C267R917.WMF

7. Re-tighten the two screws [F].


8. Check that the piston motion is smooth.
9. Reinstall the E-ring [G].

C267 3-68 SM
Rev. 12/15/2010 MODIFICATION OF COLOR DRUM INTO BLACK DRUM

⇒ 3.15 MODIFICATION OF COLOR DRUM INTO BLACK


DRUM
NOTE: The modification of a color drum into a black drum will not be exactly
the same as a normal black drum. The black drum uses the Trochoid
type ink pump and color drum use the piston type ink pump. However,
you do not have to replace the ink pump. You can use the drum without
replacing the ink pump.
1. Remove the jumper at the ‘identify color’ location.

CAUTION: Never remove or insert jumpers at ‘Identify size 1’ or ‘Identify size 2’, or
the machine will detect the incorrect drum size.

[A]

Identify size 1

Identify size 2

Identify Color

The type of drum is distinguished by inserting jumper wires in the drum connector
[A] at three locations, as shown in the tables below.
Black drum
Identify Color Identify size 1 Identify size 2
B4 drum No jumper Jumper inserted Jumper inserted
A4 drum No jumper Jumper inserted No jumper
LG drum No jumper No jumper Jumper inserted
Color drum
Identify Color Identify size 1 Identify size 2
C267 Service

B4 drum Jumper inserted Jumper inserted Jumper inserted


Manual

A4 drum Jumper inserted Jumper inserted No jumper


LG drum Jumper inserted No jumper Jumper inserted

SM 3-69 C267
MODIFICATION OF COLOR DRUM INTO BLACK DRUM Rev. 12/15/2010

2. Replace the ink holder and the parts in call out [A]
NOTE: Refer to the correct parts catalog for the most up to date part numbers.
Black Drum – Use C267 catalog.
Color Drum – Use Color Drum Type20 (C643/C647/C648) catalog.
[A]

26 31
1
102 15 102
104 30
3 9 33 26
102
32
4
102
102
103
5 24
102 24
103
6
7
28

8 25
26 104
10
110 109 12
102 29
19 106
105
20
101
13
101
14 102
27
11 106 21
23

102
102 16 107
17 22
102 110
108 18

Part Numbers
Index Black Drum Color Drum Description
3 C2612561 (-76/78) C2612561 Guide: Slider: Left
C2672642 (-61/80/83/92/93)
4 C2612551 (-76/78) C2612626 Slider: Holder: Ink Cartridge
C2672641 (-61/80/83/92/93)
5 C2612555 C2612629 Guide: Slider: Right
7 C2612553 C2612627 Rail: Holder: Left
8 C2612554 C2612628 Rail: Holder: Right
9 C2522573 (-76/78) C2522573 Shield: Holder: Ink Cartridge
C2672571 (-61/80/83/92/93)
15 C2522550 (-76/78) C6212560 Holder: Ink Cartridge
C2672640 (-80/83/93)
C2672675 (-61)
C2672676 (-92)
NOTE: Make sure to check the country code (-XX) on the machine serial number
plate so the correct black drum parts are ordered.

C267 3-70 SM
SERVICE CALL CODES

4. TROUBLESHOOTING
4.1 SERVICE CALL CODES

NOTE: 1) If the problem concerns electrical circuit boards, first disconnect then
reconnect the connectors before replacing the PCBs.
2) If the problem concerns a motor lock, first check the mechanical load
before replacing motors or sensors.

No. Description/Definition Points to Check


E-00 Clamper Motor Failure Clamper drive
The MPU cannot detect the clamper Clamper sensors
position sensor signal (open or closed) Clamper motor
within 3.0 seconds after the clamper motor MPU board
turns on. Main motor encoder
Master eject position sensor
E-01 Cutter error Cutter drive
The cutter HP sensor does not turn on Cutter switch
within 3.0 seconds after the cutter motor Cutter motor
turns on.
E-02 Paper Table Drive error Paper table drive
The paper height sensor or the table lower Paper table motor
limit sensor does not turn on within 7.5 Paper height sensor 1 or 2
seconds after the table motor turns on. Paper table lower limit sensor
Paper height sensor 1 or 2 does not turn on Gears
within 1 second after the paper height Paper table spring
sensor 1 or 2 turn on.
E-04 Thermal Head Overheat Overheat (wait for the thermal head
Temperature of the thermal head is greater to cool down)
than 65°C when the Start key is pressed. Thermal head
E-06 Main Motor Lock Main motor drive
The CPU cannot detect the master eject Main motor
position sensor (drum HP) signal within 5.0 Motor drive board
seconds after the main motor turns on. Master eject position sensor
E-09 Thermal Head Thermistor Open Thermal head thermistor
The thermistor output voltage is over 4.432 Thermal head connector
volts.
E-10 Thermal Head Energy Pulse error Thermal head connector
The CPU detects an abnormal ID signal Thermal head
from the thermal head energy control pulse. MPU
C267 Service
Manual

SM 4-1 C267
SERVICE CALL CODES 28 March 2006

No. Description/Definition Points to Check


E-12 Pressure Plate error Pressure plate drive
The pressure plate home position sensor Pressure plate motor
does not turn on within 6 seconds during Plate position sensors
initialization. Master eject error
Both the pressure plate home position and
pressure plate limit sensors turn on when
the main SW is turned on.
The pressure plate home position sensor
does not turn off when the pressure plate
limit sensor does not turn on within 4.5
seconds when compressing the ejected
master.
E-13 Scanner error Scanner drive
The scanner HP sensor does not turn on Scanner HP sensor
after the scanner motor has moved for more Scanner motor
than 10 seconds back to home position after Scanner wire has come off
scanning.
The scanner cannot leave the home position
within 2.0 seconds of power on.
Just after switching the power on, the
scanner cannot return to the home position
within 2.0 seconds of leaving.
E-22 2nd Feed Start Timing Sensor error Drum sensors
The 2nd feed start timing sensor does not Feeler
activate before the master eject position
sensor activates.
E-23 Master Eject Position Sensor (Drum HP) Drum sensors
error Feeler
The master eject position sensor does not
activate before the feed start timing sensor
activates.
E-24 Feed Start Timing Sensor error Drum sensors
The feed start timing sensor does not Feeler
activate before the 2nd feed timing sensor
activates.
E-40 Thermal Head ID error Different thermal head
The CPU detects an abnormal ID signal MPU
from the thermal head. Thermal head connector
disconnected
E-44 MSU error Replace the MPU

E-50 NVRAM data version disagreement Replace the MPU


Data for the uploading NVRAM is not
expected data for the machine.
E-51 Flash Rom error Replace the MPU
The data in the flash ROM is not complete.
E-61 Auto Off Switch error Auto off switch defective
The main switch does not turn off for more Auto off switch connector
than 6.0 seconds. disconnected

C267 4-2 SM
ELECTRICAL COMPONENT DEFECTS

4.2 ELECTRICAL COMPONENT DEFECTS

C267T900.WMF

Jam Type
Paper feed A Jam
Drum B Jam
Paper eject C Jam
Master feed D Jam
Master eject E Jam
ADF P Jam
Paper remaining A or B Jam

4.2.1 DRUM
Name State Symptoms
2nd Feed start timing Open E-22 is displayed when the drum rotates.
Sensor Shorted
Master Eject Position Open E-23 is displayed when the drum rotates.
(HP) Sensor Shorted
Feed Start Timing Open E-24 is displayed when the drum rotates.
Sensor
Shorted
Drum set Setting Drum: Normal Operation
Set No Drum: E-06 is displayed when the
main motor is rotates.
OFF Displays “no drum”
Drum ink sensor Image will be patchy because ink will not
ON
be supplied.
OFF Display “Ink end”
C267 Service
Manual

SM 4-3 C267
ELECTRICAL COMPONENT DEFECTS 28 March 2006

4.2.2 PAPER EJECT


Name State Symptoms
Paper Exit Sensor Open The “C” jam indicator is lit.
The “B” jam indicator is lit when a copy is
Shorted
made.

4.2.3 PAPER FEED


Name State Symptoms
Paper Registration Open The “AB” jam indicator is lit.
Sensor The “A” jam indicator is lit when a copy is
Shorted
made.
Paper Table Lower Open The paper table doesn’t go down.
limit Sensor The paper table goes down below the
Shorted
sensor, and E-02 is displayed.
Paper End Sensor Printing can begin even if there is no
Open
paper, and the “A” jam indicator will be lit.
Shorted The “load more paper” indicator is lit.
Paper height sensor 1 E-02 is displayed after 1 second from
Open moving up the paper feed table during
printing.
The paper table goes up over the sensor,
Shorted
and E-02 is displayed
Paper height sensor 2 E-02 is displayed after 1 second from
Open moving up the paper feed table during
printing.
The paper table goes up over the sensor,
Shorted
and E-02 is displayed

4.2.4 MAIN DRIVE


Name State Symptoms
Clamper Open Sensor Open E-00 is displayed.
E-00 is displayed when the clamper
Shorted
operates.
Clamper Close E-00 is displayed when the clamper
Open
Sensor operates.
Shorted E-00 is displayed.

4.2.5 SCANNER
Name State Symptoms
Platen Cover Sensor The master is made normally, even if the
Open platen cover is open. (Have to push the
start button twice)
The image is treated using center/edge
Shorted
erase mode.
Scanner HP Sensor Open E-13 is displayed.
Shorted

C267 4-4 SM
ELECTRICAL COMPONENT DEFECTS

4.2.6 MASTER EJECT


Name State Symptoms
Drum Master Sensor On The “B” jam indicator is lit when print is
started. (Print without master)
Off Master does not eject
The “D” jam indicator is lit.
Pressure Plate Limit Open E-12 is displayed.
Sensor Shorted The “Full eject master” indicator is lit.
Pressure Plate HP Open E-12 is displayed.
Sensor Shorted E-12 is displayed.
Master Eject Box On The master is ejected, even if there is no
Sensor master eject box
Off “No master eject box” is displayed.
“Full eject master” indicator is lit.
Master Eject Sensor Open The “B” and “E” jam indicator is lit.
Shorted The “B” jam indicator is lit
Master eject unit Open “Unit open” is displayed.
safety switch Shorted

4.2.7 MASTER MAKING UNIT


Name State Symptoms
Master Set Cover Open The “D” jam indicator is lit.
Sensor The “open cover” indicators are lit.
Shorted
Cutter HP Sensor Open E-01 is displayed.
Shorted E-01 is displayed.
Master making unit Either of sensors is work correctly, the
On
set switches machine move correctly.
Off “Not set making unit” is displayed
Master End Sensor Master making can start even if there is no
White master roll, but the “D” jam indicator will
be lit.
Black The “load new master roll” indicator is lit.
Thermal Head Open E-09 is displayed.
Temperature Short E-04 is displayed.
C267 Service
Manual

SM 4-5 C267
ELECTRICAL COMPONENT DEFECTS 28 March 2006

4.2.8 OTHER
Name State Symptoms
Auto shut off Switch On Cannot shut off the main switch.
E-61 is displayed at auto shut off.
Off The main switch stays off

C267 4-6 SM
DIP SW, LED, VR, TP, AND FUSE TABLES

4.3 DIP SW, LED, VR, TP, AND FUSE TABLES


4.3.1 TEST POINTS
MPU
No Usage
TP5 GND-a
TP10 +5V
TP11 +5VE
TP23 Ink Detection Pulse
TP25 Standard Pulse
TP28 GND-a

4.3.2 POTENTIOMETERS
MPU
No Usage
VR1 Ink detection adjustment
VR2 Master End Sensor Adjustment

Power Supply Unit


No Usage
RV1 Thermal Head Voltage Adjustment

4.3.3 LED'S
MPU
LED # OFF ON
LED 1 CPU2 (not use for service)
LED 2 Low Ink Condition Sufficient Ink Condition
LED 3 CPU1 (not use for service)
LED 4 CPU1 (not use for service)
C267 Service
Manual

SM 4-7 C267
DIP SW, LED, VR, TP, AND FUSE TABLES 28 March 2006

FUSES
MPU
Rated
FUSE # Voltage Related Devices
Current
FU 1 1A 24 V DC Ink Pump Motor
FU 2 2A 5 V DC UC2 PC Controller

PSU
Rated
FUSE # Voltage Related Devices
Current
FU 700 6.3 A 120/230V AC AC Line
FU 701 6.3 A 24VDC Paper Transport Motor, Paper Feed Clutch,
Paper Up-Down Motor, Air Knife Fan Motor,
Front/Rear Pressure Release Solenoid,
Vacuum Fan Motor, Ink Pump Motor, Master
Eject Motor, Optional Key Counter, Master
Counter, Paper Counter, Cutter Motor, Clamper
Motor, Scanner Motor
FU 702 6.3 A 24V DC Not used
FU 703 8A 24V DC Main Motor
FU 704 6.3 A 24V DC Optional Tape Dispenser

C267 4-8 SM
ACCESSING SP MODES

5. SERVICE PROGRAM MODE

NOTE: The Service Program Mode is for use by service representatives only so
that they can properly maintain product quality. If this mode is used by
anyone other than service representatives for any reason, data might be
deleted or settings might be changed. In such case, product quality cannot
be guaranteed any more.

5.1 USING SERVICE PROGRAM MODES


Use the service program modes (SP modes) to check electrical data, change
operating modes, and adjust values.

5.1.1 ACCESSING SP MODES


Entering SP Mode
1. Key in the following sequence.

"→ → →→D
• Hold the D key down for longer than 3 seconds.

Leaving SP Mode
Press the " key one or more times.

C267 Service
Manual

SM 5-1 C267
HOW TO SELECT A PROGRAM NUMBER

5.1.2 HOW TO SELECT A PROGRAM NUMBER

[E] [G] [D] [F]

[B] C267S900.WMF

[A] [C]
1. Using the number keys [A] or the "$ keys [B], enter the desired main menu
number, then press the Enter key [C] or the OK key [D].
2. Using the number keys or the "$ keys, enter the desired sub-menu number,
then press the Enter key or the OK key.
3. Enter the desired value or mode using the number keys (SP modes are listed in
the service program tables).
NOTE: 1) Use the Memory/Class [E] key to toggle between “+” and “-“.
2) To enter a decimal place, you do not have to enter a decimal point.
For example, to enter “1.5” just press “1“ and “5“ keys.
4. Press the Enter key or the OK key to store the displayed setting.
NOTE: To cancel the SP mode, press the Clear Modes/Energy Saver key [F]
or the Cancel key [G].

5.1.3 MAIN MENU NUMBER LIST


Number Main Menu
1 Copy Data
2 Basic Settings
3 System Settings
4 Input Mode
5 Output Mode
6 Adjustment
7 Memory Clear
8 System Test

C267 5-2 SM
SP TABLE (SP 1-XXX)

5.2 COPY DATA


5.2.1 SP TABLE (SP 1-XXX)
No. Menu Items
1 Total master counter

20 Total print counter

50 D - master clamp jam


51 E - master eject jam
52 E - master compressing jam
53 A - paper non-feed jam
54 A - paper registration jam
55 B - paper wrapping jam
56 C - paper delivery jam
57 P - original feed - in jam
58 P - original feed - out jam

60 D - master cut jam

70 Main firmware part number


71 I/O ROM part number
72 Serial number
73 Main firmware version
74 ROM version
75 Serial number (Factory)

80 Error code history


81 Telephone number display
82 Jam history
83 PSU unusual voltage history

160 Japanese Display type (Japan only)


161 Key counter setting check
162 Key card setting check (Japan only)
5.2.2 SP1-70: MAIN FIRMWARE PARTS NUMBER
Displays the main firmware parts number and the suffix.

5.2.3 SP1-80: ERROR CODE HISTORY


Displays the latest 40 SC codes. Use the "$ keys to view the codes.
C267 Service

5.2.4 SP1-83: PSU UNUSUAL VOLTAGE HISTORY


Manual

Display the unusual power supply into the machine history.

SM 5-3 C267
SP TABLE (SP 2-XXX) Rev. 09/2008

5.3 BASIC SETTINGS


5.3.1 SP TABLE (SP 2-XXX)
No. Menu Items Default Settings
1 Default print speed 2 1 to 3
2 Default image position 0 -10.0mm to +10.0mm (0.5mm
interval)
4 Destination code
5 Not used (Ink) 0 0 / 2-
6 Image position display 1 0:Slow 1:Normal 2:Fast

10 Ink detection board On Off/On (Off is used for tests, and


for removing ink from the drum)
11 Paper end sensor On Off/On (Off is used for tests)
12 Drum master sensor On Off/On (Off is used for tests)
13 Platen cover sensor On Off/On (Off is used for tests)
14 ADF cover sensor On Off/On (Off is used for tests)

20 Destination setting Other Other/Japan


21 Ink setting (not used) 0 0 to 1
33 Re - Feeding setting On Off/On
⇒ 34 Proof Print Adjustment Off Off/On
⇒ 35
40
Number of Proof Print
T/H energy control – B4/Black
0
7
0 to 5
0 to 50%
41 T/H energy control – B4/Color 7 0 to 50%
42 T/H energy control – A4/Black 7 0 to 50%
43 T/H energy control – A4/Color 7 0 to 50%
44 T/H energy control – LG/Black 7 0 to 50%
45 T/H energy control – LG Color 7 0 to 50%

50 T/H energy control - B4/Black eco 15 0 to 50%


51 T/H energy control - B4/Color eco 15 0 to 50%
52 T/H energy control - A4/Black eco 15 0 to 50%
53 T/H energy control - A4/Color eco 15 0 to 50%
54 T/H energy control – LG/Black eco 15 0 to 50%
55 T/H energy control – LG/Color eco 15 0 to 50%

60 Bold letter mode Off Off/On


61 T/H Swing Mode Off Off/On
62 T/H Swing Quantity 2 +-1mm to +-5mm

80 Auto off at unusual voltage On Off/On

95 Paper table standby position Low High / Low

100 Make master without print Off Off/On

C267 5-4 SM
Rev. 09/2008 SP2-6: IMAGE POSITION DISPLAY

5.3.2 SP2-6: IMAGE POSITION DISPLAY


When the user moves the image position on the operation panel, this SP controls
the length of time that the adjustment value is shown on the display before the
screen goes back to the previous display.
‘Slow’ means that the display is shown for the longest time possible.

5.3.3 SP2-33: RE-FEEDING SETTING


When the machine performs re-feeding, the paper registration position can be up to
5mm out of range. If this incorrect position is not acceptable to the customer,
change this SP mode to “OFF”.
ON: Re- feeding is on (factory setting).
OFF: Re- feeding is off.

⇒5.3.4 SP2-34: PROOF PRINT ADJUSTMENT


Enables proof print speed adjustment. Enable this SP if the first few proof prints are
too light. After enabling use SP2-34 to adjust the speed.
NOTE: This mode may cause misfeeds at the paper delivery unit.
On: Enables mode
Off: Disables mode (default)

⇒5.3.5 SP2-35: NUMBER OF PROOF PRINTS


When SP2-33 is enabled this SP can be used to reduce the print speed during the
first few sheets of proof printing to improve density.
Settings 0 (slow) to 5 (slowest)

5.3.6 SP2-40, 2-55: THERMAL HEAD ENERGY CONTROL


2-40~45: The default is 7%. This means that during normal printing mode, the
thermal head energy is 93% of the maximum possible (100 – 7).
2-50~55: The default is 15%. This means that in economy printing mode, the
thermal head energy is reduced by another 15%. With the default
settings, this means that the thermal head energy is 85% of maximum
power (100-15).
C267 Service

5.3.7 SP2-60: BOLD MODE: LETTER MODE ONLY


Manual

Makes a bold outline of a letter-mode image.

SM 5-5 C267
SP2-61: T/H SWING MODE Rev. 09/2008

5.3.8 SP2-61: T/H SWING MODE


If this is set to ‘ON’, the thermal head writing position is moved a small amount
between masters. The amount is set with SP2-61 (T/H Swing Amount)
automatically. This changes the side-to-side margin on the master.
This prevents the same parts of the thermal head from being used all the time,
because if masters that contain the same image (such as a logo) are made
frequently, this can burn out the thermal head.
Default: OFF

5.3.9 SP2-62: T/H SWING AMOUNT


Settings: +-1 to +-5 mm
Default: 2 mm

5.3.10 SP2-80: AUTO OFF AT UNUSUAL VOLTAGE


There is an automatic detection system for unexpected voltage surges, featuring
automatic shut-off and data logging features.

5.3.11 SP2-95: PAPER TABLE STANDBY POSITION.


High: The paper table after printing is moved to a higher position than the standard
position. This will reduce the time for starting the first print when
continuously making masters.
Low: The standard position
NOTE: If SP2-95 is “high”, the machine goes to the standard position in the
following situations.
• When the master end indicator lights and a message is displayed
• When a master eject jam (B jam location indicator) is displayed
• When a master feed jam (D jam location indicator) is displayed
• When the paper height sensor is actuated immediately after the main
switch is turned on.

C267 5-6 SM
Rev. 09/2008 SP2-100: MAKE MASTER WITHOUT PRINT

5.3.12 SP2-100: MAKE MASTER WITHOUT PRINT


This function wraps a blank master around the drum. The ink on the drum may dry
up at the following times:
• The machine is not used for a long time.
• The customer changes to a color drum that has not been used recently.

This might affect the print quality (Poor image: ghost image of the previous print).
Wrap a blank master around the drum after you print, to prevent ghost images of
previous prints when the machine is not used for a long time.

Procedure:
1) Access SP2-100 (Make master without printing). Then press “OK”.
2) Press the “Start” key while holding down the “#” key.

C267 Service
Manual

SM 5-7 C267
SP TABLE (SP 3-XXX) Rev. 09/2008

5.4 SYSTEM SETTINGS


5.4.1 SP TABLE (SP 3-XXX)
No. Menu Items Default Settings
1 Input the present time (00/01/01 0:00) 99/12/31 23:59
2 Input TEL number -
3 Input serial number -
4 Input installation data (00/01/01) 99/12/31
9 Key counter setting No No/Yes
10 Key card setting (Japan No No/Yes
only)

5.4.2 SP3-1: INPUT THE PRESENT TIME


Input the year, the month / date, and the time in that order. Press the Enter key
between each one.
Input the last two digits of the present year (two-digit number).
↓#
Input the present month (two-digit number).
↓#
Input the present date (two-digit number).
↓#
Input the present hour (two-digit number).
↓#
Input the present minute (two-digit number).
↓#
Input the present second (two-digit number).
↓#
Example: 2006/May/27th/13:00:00 06# 05# 27# 13# 00# 00 OK

5.4.3 SP3-4: INPUT INSTALLATION DATE


Input installation date in that order. Press the Enter key between each one.
Input the last two digits of the present year (two-digit number).
↓#
Input the present month (two-digit number).
↓#
Input the present date (two-digit number).
↓#
Example: 2006/May/27th/13:00:00 06# 05# 27# OK

C267 5-8 SM
SP TABLE (SP 4-XXX)

5.5 INPUT MODE


5.5.1 SP TABLE (SP 4-XXX)
No. Menu Items No. Menu Items
1 Scanner HP sensor 60 ADF connecting signal
2 Platen cover sensor 61 ADF cover sensor
7 Master eject unit open SN 62 ADF registration sensor
9 Master making unit set SW 1 64 ADF original set sensor
69 ADF open sensor
10 Master making unit set SW 2
11 Master set cover sensor 70 Key counter signal
12 Cutter HP switch 71 Key card signal (Japan only)
13 Master end sensor
14 Eject box set switch
15 Master eject sensor
16 Pressure plate HP sensor
17 Pressure plate limit Sensor
18 Ink detection signal
19 Color drum signal

21 Drum set signal


22 Clamper open sensor
23 Clamper close sensor
24 Drum master sensor
25 Master eject position SN
27 Drum size1 signal
28 Drum size2 signal

30 Table lowering switch


31 Table lower sensor
33 Paper end sensor
35 Paper pick-up roller sensor
36 Paper height filler sensor

41 Registration sensor
42 Feed start timing sensor
43 2nd feed timing sensor
44 Paper exit sensor

50 Door safety switch


C267 Service
Manual

SM 5-9 C267
SP TABLE (SP 5-XXX)

5.6 OUTPUT MODE


5.6.1 SP TABLE (SP 5-XXX)
No. Menu Items No. Menu Items
1 Exposure lamp (xenon lamp) 60 ADF motor
2 Scanner motor - scan 61 ADF feed clutch
3 Scanner motor - return 62 ADF pick-up solenoid
4 Scanner to HP 63 Key counter signal
8 Master feed motor – Forward 64 Not used
9 Cutter motor – to HP 65 Key card (Japan only)
10 Cutter motor – reverse
11 Cutter motor – forward 90 Main motor – to HP
12 VHD signal 91 Main motor – to Master clamp
13 Master eject motor
14 Pressure plate motor - limit 100 All indicators on the panel
15 Pressure plate motor -to HP
111 Auto Off solenoid
17 Main motor - 30 rpm
18 Main motor - 60 rpm
19 Main motor - 80 rpm
20 Main motor - 100 rpm
21 Main motor - 130 rpm

23 Clamper motor: to open


24 Clamper motor: to close
25 Ink pump motor
26 Pressure release solenoids

30 Table motor – down


31 Table motor – up
35 Paper feed clutch

40 Registration motor - 30 rpm


41 Registration motor - 60 rpm
42 Registration motor - 80 rpm
43 Registration motor - 100 rpm
44 Registration motor - 130 rpm

46 Air knife fan motors


47 Vacuum fan motor
48 PSU fan motor

50 Paper counter
51 Master counter

C267 5-10 SM
Rev. 07/2008 SP TABLE (SP 6-XXX)

5.7 ADJUSTMENT
5.7.1 SP TABLE (SP 6-XXX)
No. Menu Items Default Settings
1 Main-scan position – platen 0 -5.0 to 5.0 mm
2 Main-scan position – ADF 0 -5.0 to 5.0 mm
3 Scan start position – platen 0 -2.0 to 5.0 mm
4 Scan start position - ADF 0 -5.0 to 5.0 mm
5 Scanning speed - platen 0 -5.0 to 5.0 %
6 Scanning speed - ADF mode 0 -5.0 to 5.0 %

10 Master writing speed 0 -5.0 to 5.0 %


11 Master writing length 0 -5.0 to 5.0 %

20 Registration buckle 0 0 to100 PLS


21 Paper regist position 0 -5.0 to 5.0 mm
⇒ 26 Master Making Density – Pencil 1 0: Pale, 1: Normal, 2: Dark **
27 Master Making Density - Tint 1 0: Pale, 1: Normal, 2: Dark
28 Master Making Density - Photo 1 0: Pale, 1: Normal, 2: Dark
29 Master Making Density - Letter/Photo 1 0: Pale, 1: Normal, 2: Dark
30 Master Making Density - Letter 1 0: Pale, 1: Normal, 2: Dark

32 MTF filter – Letter: Main 2 0 to 7


33 MTF filter – Letter: Sub 2 0 to 7
34 MTF filter – Letter/Photo: Main 2 0 to 7
35 MTF filter – Letter/Photo: Sub 2 0 to 7
36 MTF filter - Photo: Main 2 0 to 7
37 MTF filter – Photo: Sub 2 0 to 7

40 Ink detection adjustment –

50 Master end sensor voltage 2 0.5 to 3.5V

61 Master length – LG drum 4780 4200 to 6000 (0.1mm)


62 Master length – B4 drum 4780 4200 to 6000 (0.1mm)
63 Master length – A4 drum 4140 3000 to 6000 (0.1mm)

70 SBU VRT value –


71 SBU FBO value –
72 SBU FBE value –

100 Paper registration 30rpm 0 -40 to 40


101 Paper registration 60rpm 0 -40 to 40
102 Paper registration 80rpm 0 -40 to 40
C267 Service

103 Paper registration 100rpm 0 -40 to 40


Manual

104 Paper registration 130rpm 0 -40 to 40


108 Paper regist: skip: 30rpm 0 -40 to 40
109 Paper regist: skip: 60pm 0 -40 to 40

SM 5-11 C267
SP TABLE (SP 6-XXX)

No. Menu Items Default Settings


110 Paper Regist: skip: 80rpm 0 -40 to 40
111 Paper Regist: skip: 100rpm 0 -40 to 40
112 Paper Regist: skip: 130rpm 0 -40 to 40

116 Paper middle bulge 30rpm (Do not 0 -100 to 100


Adjust)
117 Paper middle bulge 60rpm (Do not 0 -100 to 100
Adjust)
118 Paper middle bulge 80rpm (Do not 0 -100 to 100
Adjust)
119 Paper middle bulge 100rpm (Do not 0 -100 to 100
Adjust)
120 Paper middle bulge 130rpm (Do not 0 -100 to 100
Adjust)

124 Paper front bulge 30rpm (Do not 0 -90 to 8


Adjust)
125 Paper front bulge 60rpm (Do not 0 -90 to 8
Adjust)
126 Paper front bulge 80rpm (Do not 0 -90 to 8
Adjust)
127 Paper front bulge 100rpm (Do not 0 -90 to 8
Adjust)
128 Paper front bulge 130rpm (Do not 0 -90 to 8
Adjust)

132 Paper Regist: A4 drum 30 rpm 0 -40 to 40


133 Paper Regist: A4 drum 60 rpm 0 -40 to 40
134 Paper Regist: A4 drum 80 rpm 0 -40 to 40
135 Paper Regist: A4 drum 100 rpm 0 -40 to 40
136 Paper Regist: A4 drum 130 rpm 0 -40 to 40

140 Paper Regist: skip: A4: 30 rpm 0 -40 to 40


141 Paper Regist: skip: A4: 60 rpm 0 -40 to 40
142 Paper Regist: skip: A4: 80 rpm 0 -40 to 40
143 Paper Regist: skip: A4: 100 rpm 0 -40 to 40
144 Paper Regist: skip: A4: 130 rpm 0 -40 to 40
148 Paper middle bulge A4 30rpm(Do not 0 -100 to 100
Adjust)
149 Paper middle bulge A4 60rpm(Do not 0 -100 to 100
Adjust)

150 Paper middle bulge A4 80rpm(Do not 0 -100 to 100


Adjust)
151 Paper middle bulge A4 100rpm(Do not 0 -100 to 100
Adjust)
152 Paper middle bulge A4 130rpm(Do not 0 -100 to 100
Adjust)
156 Paper front bulge A4 30rpm(Do not 0 -90 to 8
Adjust)

C267 5-12 SM
Rev. 07/2008 SP6-10: MASTER WRITING SPEED

No. Menu Items Default Settings


157 Paper front bulge A4 60rpm(Do not 0 -90 to 8
Adjust)
158 Paper front bulge A4 80rpm(Do not 0 -90 to 8
Adjust)
159 Paper front bulge A4 100rpm(Do not 0 -90 to 8
Adjust)
160 Paper front bulge A4 130rpm(Do not 0 -90 to 8
Adjust)
⇒** NOTE: This SP only functions on C262-62.
5.7.2 SP6-10: MASTER WRITING SPEED

8mm 130mm

C267S902.WMF

1. Input SP8-10 (Test patterns) and enter “6”, then press the Start key.
2. Exit the SP mode, print 10 copies at 100 rpm (speed 2). Use the 10th print for
the adjustment.
3. The length of the 6 squares in the feed direction should be 130 mm, as shown
above.
4. If it is not, calculate the reproduction ratio using the following formula.
{(130 - Value) / 130} x 100 = ± X.X % (Round off to one decimal place)
Example: If the value is 133, {(130 - 133) / 130} x 100 = - 2.3 %
5. Access SP6-10, input the calculated ratio, and press the Enter key.
6. Repeat the procedure to make sure that the ratio is correct.
C267 Service
Manual

SM 5-13 C267
SP6-21: PAPER REGIST POSITION

5.7.3 SP6-21: PAPER REGIST POSITION

1. Input SP8-10 (Test patterns) and enter “6”, then press the Start key.
2. Exit the SP mode, print 10 copies at 100 rpm (speed 2). Use the 10th print for
the adjustment.
3. The space between the leading edge and the next line should be 8 mm, as
shown above.
4. If it is not, access SP6-21, input the difference and press the Enter key.
Example: If the value is 7 mm, 7 - 8 = -1.0
5. Repeat the procedure to make sure that the gap is correct.

5.7.4 SP6-5: SCANNING SPEED – PLATEN AND SP6-6:


SCANNING SPEED – ADF MODE

1. Make copies of the test pattern printed during the previous adjustments (
previous page), in platen mode at speed 2. Use the 10th print for the
adjustment.
2. The length of the 6 squares in the feed direction should be 130 mm.
7. If it is not, calculate the reproduction ratio using the following formula.
{(130 - Value) / 130} x 100 = ± X.X % (Round off to one decimal place)
Example: If the value is 133, {(130 - 133) / 130} x 100 = - 2.3 %
3. Access SP6-05, input the calculated ratio, and press the Enter key.
4. Check again to make sure that the ratio is correct.
5. Make copies of the test pattern in ADF mode and repeat the process using
SP6-06.

5.7.5 SP6-3: SCANNING START POSITION – PLATEN AND SP6-4:


SCANNING START POSITION - ADF

1. Make copies of the test pattern printed during the previous adjustments (
previous page), in platen mode at speed 2. Use the 10th print for the
adjustment.
2. The space between the leading edge and the next line should be 8 mm.
3. If it is not, access SP6-03, input the gap value and press the Enter key.
Example: If the value is 7 mm, 7 - 8 = -1.0
4. Repeat the procedure to make sure that the gap is correct.
5. Make copies of the test pattern in ADF mode and repeat the process using
SP6-04.

C267 5-14 SM
SP6-1: MAIN SCAN POSITION – PLATEN AND SP6-2: MAIN SCAN POSITION - ADF

5.7.6 SP6-1: MAIN SCAN POSITION – PLATEN AND SP6-2: MAIN


SCAN POSITION - ADF

1. Make a copy in platen mode at speed 2.


2. Measure the difference between the center of the main-scan on the original and
on the print.
3. Access SP6-01, input the gap value and press the Enter key. (If you input a
positive value, the image moves towards the operation side.)
4. Repeat the procedure to make sure that there is no difference.
5. Make a copy in ADF mode and repeat the process using SP6-02.

5.7.7 IMAGE ADJUSTMENT (SP6-10, -21, -5, -3, AND -1)


Adjusts the image position on prints by changing the SP settings.
Adjust the settings in the order: SP6-10, -21, -5, -6, -3, -4, -1, -2.
When correcting errors made when printing with the controller, use only the first
two procedures. When correcting errors made when printing with scanned originals,
do all six adjustments in the given order.
This adjustment is required every time the RAM on the MPU has been replaced.

5.7.8 SP6-20: REGISTRATION BUCKLE


Adjusts the paper skew and the paper registration slippage.

[A]

[B]

C267S903.WMF

[A]: Increase the value


The occurrence of paper skew will be reduced, but the paper is more likely to
slip and the registration position may be incorrect.
C267 Service
Manual

[B]: Decrease the value


The paper registration position will be correct.

SM 5-15 C267
SP6-32 TO 37: MTF FILTER

5.7.9 SP6-32 TO 37: MTF FILTER


Sharpens the image, but moiré can become more apparent.
Refer to the following table for the relationship between this SP mode value and
filter strength (the relationship is not linear).

Value Strength of Filter


7 X4
6 X2
0 X1
5 X 1/2
4 X 1/4
3 X 1/8
2 X 1/16
1 X 1/32

5.7.10 SP6-40: INK DETECTION ADJUSTMENT


Ensures that the CPU detects a no ink condition.
CAUTION: Before attempting this procedure, wipe off the ink around the ink roller.
To do this, set SP2-10 (ink detection) to OFF, and feed paper until ink
ends. After finishing the procedure, do not forget to return SP2-10 to
the default (ink detection on).

[A]

C267S904.WMF

Access SP6-40, and open the door cover. Then turn the VR1 [A] on the MPU board
until the display becomes “4.0 +-0.2 u” (4 μs).
NOTE: When the drum has ink inside, the machine displays “----“.

C267 5-16 SM
SP6-100 TO 104: PAPER REGISTRATION - EACH SPEED

5.7.11 SP6-100 TO 104: PAPER REGISTRATION - EACH SPEED


The following procedure allows the image position to be adjusted for each speed
(30, 60, 80, 100 and 130 rpm)
NOTE: If you want to adjust the image position for all the speed at the same time,
use SP6-21 (Paper registration position).
1. Set SP8-10 (Test patterns) to a value of “6”, then press the Start key.
2. Make 3 copies at speed 3 (finishing with 130 rpm). Perform the adjustment
below for all 3 copies.
Trial print: 30 rpm
1st print: 60 rpm
2nd print: 80 rpm
3rd print: 100 rpm
4th print: 130 rpm
3. The distance between the leading edge and first line should be 8mm, as shown
below.

C267S905.WMF

4. If this distance is not 8mm, access SP6-101 to 104 and then input a value to
adjust the distance (range: -40 to 40, step: 1) for each of 3 copies samples (i.e.
30, 60, 80, 100 and 130 rpm samples).
The higher the value, the narrower the distance between the leading edge and
1st line becomes (and vice-versa). Also, each step corresponds to
approximately 0.5mm. Input the value that will bring the distance to 8mm.
5. Perform the adjustment again for any of the samples that are still outside the
8mm standard.

NOTE: Adjust SP6-108 to 112, 132 to 144 in the same way.


C267 Service
Manual

SM 5-17 C267
SP TABLE (SP 7-XXX)

5.8 MEMORY CLEAR


5.8.1 SP TABLE (SP 7-XXX)
No. Menu Items
1 Factory settings clear
3 Total counter clear
4 Jam/Error data clear

5.8.2 SP7-1: FACTORY SETTINGS CLEAR


This resets all SP and User tool settings except for the following SP and User tool
numbers.

• User tool 1: Counter Display (Masters and Prints)


• User tool 2-4: mm/inch
• User tool 2-5: Language on LCD
• User tool 2-6: Date/Time
• SP2-4: Destination code
• SP2-20: Destination setting
• SP2-80: Auto off at unusual voltage
• SP3-3: Input serial number
• SP6-All: Adjustments

5.8.3 SP7-3: TOTAL COUNTER CLEAR


This resets the following SP numbers
• SP1-1 Total master counter
• SP1-20 Total print counter

NOTE: The counters for “User tool 1: Counter Display” are unresetable counter

C267 5-18 SM
SP TABLE (SP 8-XXX)

5.9 SYSTEM TEST


5.9.1 SP TABLE (SP 8-XXX)
No. Menu Items Default Settings
1 Download main firmware - Start with # key
2 Upload main firmware - Start with # key
3 Data printout – Basic/SC/Jam -
4 Data printout – Adjustment -
5 Data printout – Input/Output -
9 Data printout – Power failure -

10 Test patterns 6 1 to 9 A4 start with #


19 Free run - ADF 100% 65%~155%

20 Free run - scanner 100% 65%~155%


21 Paper feed at 30rpm Off Off/On
22 Free run - Paper feed Off Off/On

30 All indicators on panel - Active when start press


31 LCD data download (Do not use) Off Off/On
100 Drum size/type check

C267 Service
Manual

SM 5-19 C267
SP8-1. DOWNLOAD MAIN FIRMWARE

5.9.2 SP8-1. DOWNLOAD MAIN FIRMWARE

[A]

[B]

C267S906.WMF

Updates the main firmware using a flash memory card [A].


NOTE: To update the I/O control firmware in the EPROM on the MPU, replace the
EPROM (see section 3.12).
1. Before downloading new firmware, check the current version with SP1-70
2. Prepare a flash memory card with the latest firmware.
3. Turn off the main switch and disconnect the power cord.
4. Remove the rear card cover [B].
5. Plug the flash memory card into the connector on the MPU.
6. Connect the power cord, then turn on the main switch.
7. Access SP8-1 and press the OK key. Press the “Enter(#)” key.
8. Press the Enter key. (It takes about 2.0 minutes to complete.)
9. Check that the “Completed” is displayed.
10. Turn off the main switch, and remove the flash memory card.

5.9.3 SP8-2: UPLOAD MAIN FIRMWARE


Writes firmware to a flash memory card (P/N’ #A2309352 or N8036701) from the
machine.
1. Refer to steps 3 to 5 of section 5.9.2 (download main firmware).
2. Connect the power cord, then turn on the main switch while holding the Clear
Modes key.
3. Access SP8-2 and press the OK key. Press the “Enter(#)” key.
Refer to steps 8 and 10 in section 5.9.2 (download main firmware).

C267 5-20 SM
SP8-9 DATA PRINTOUT – POWER FAILURE

5.9.4 SP8-9 DATA PRINTOUT – POWER FAILURE


[A] [B]

[D]
[C]

C267S901.WMF

[A]: Momentary Voltage Drop


[B]: Over voltage
[C]: Low voltage
[D]: High voltage
C267 Service

The machine collects information about unusual voltages from the power outlet and
Manual

you can check this data with SP 8-9 Data printout – Power failure
See section 6.11 for more information about the four types of data ([A] to [D]).

SM 5-21 C267
SP8-10: TEST PATTERNS

5.9.5 SP8-10: TEST PATTERNS


Makes prints without using the scanner.
Access SP8-10 and select the number “6”, then press the “Enter(#)” key.
Other numbers are as shown below
1: Grid, 2: Vertical, 3: Horizontal gray, 4: Vertical gray, 5: 16 grays,
6: Cross, 7: Diagonal grid, 8: 256 grays, 9: 64 grays

5.9.6 SP8-21: PAPER FEED TEST (30 RPM)


Feeds paper at the lowest speed (30 rpm), and applies printing pressure.
1. Set a stack of paper on the paper feed table.
2. Access SP8-21 and press the OK key.
3. Exit the SP mode and enter the number of sheets that you want to feed.
4. Press the Print key.
5. To exit this mode, turn off the main switch.

5.9.7 SP8-22: FREE RUN PAPER FEED (30 RPM)


Drives the paper feed mechanism at the lowest speed (30 rpm) without paper.
1. Access SP8-22 and press the OK key.
2. Exit the SP mode and enter the number of times that you want to repeat the
paper feed cycle.
3. Press the Print key.
4. To exit this mode, turn off the main switch.

C267 5-22 SM
MAIN MENU NUMBER LIST

5.10 USER TOOLS


5.10.1 MAIN MENU NUMBER LIST
Number Main Menu
1 Counter
2 System Settings
3 Set Operation Mode
4 Initial Settings
5 Mode Settings
6 Administration Tools
7 Online Settings

5.10.2 USER TOOL LISTS


1. Counter
No. Mode Description
1 Counter Display Shows the total number of masters and prints.

2. System
No. Mode Description
1 Auto Reset Timer The machine automatically returns to its initial condition if
it has not been operated for a certain period of time.
2 Disp. Resettable Shows the total number of masters and prints after
Counter resetting.
3 Reset Resettable You can select whether or not to clear the number of
Counter resettable counter
4 mm/inch You can select the units of measurement used on the
panel display.
5 Language on LCD You can select the language for the panel display.
6 Date/Time You can set the date and time for the machine's internal
clock using the number keys.
7 Energy Saver Option You can select the energy saver mode from Energy
Saving or Auto Off.
8 Energy Saver Timer You can specify the time taken for the machine to enter
Energy Saver mode.
9 Auto Off Timer You can select to use the auto off timer.
10 Data Print You can print the log data and the counter list.
C267 Service
Manual

SM 5-23 C267
USER TOOL LISTS

3. Set Operation Mode


No. Mode Description
1 Minimum Print Quantity You can set a minimum print quantity between 0 and
9999. Any number below the minimum will not be printed.
2 Maximum Print You can set a maximum print quantity between 0 and
Quantity 9999.
3 Panel Beeper You can turn the beeper on or off.
4 LCD Contrast You can adjust the brightness of the panel display.
5 Class Display Under the Memory/Class function, you can select to have
“Select Class/Year” displayed as “Select Department”
instead, when the machine is not limited to school or
college use.

4. Initial Settings
No. Mode Description
1 Master Making Density You can specify the image density that is selected by
default when the power is turned on.
2 Original Type You can specify the original type that is selected by
default when the power is turned on.
3 Ratio You can specify the reproduction ratio that is selected by
default when the power is turned on.
4 Economy Mode You can select to have Economy mode as either “On” or
“Off” when the power is turned on, or after mode settings
have been cleared.
5 Erase Border Width You can specify the edge erase margin.
6 Program/ Change Class You can store settings of the Class mode
7 Program/ Change You can store settings of the Memory mode”
Memory
8 Prog.Change: You can store settings of the Select Class/Year.
Class/Year

C267 5-24 SM
USER TOOL LISTS

5. Mode Settings
No. Mode Description
1 Auto Cycle You can select to have Auto Cycle mode as either “On”
or “Off” when the power is turned on.
2 Background Correction When you make prints in Photo, or Text/Photo mode, the
background of the prints might appear dirty. In this case,
you can select background correction to improve the
clarity of your prints.
3 Longer Paper If you are making prints on paper of custom sizes, you
can set “Use”.
4 Combine/Repeat Priority You can choose to have either Combine or Repeat
selected by default when the power is turned on.
5 Cmb / Img Repeat Sep. You can specify the type of separate line of combine and
Line repeat.
6 Cancel Combine setting You can specify whether Combine/Repeat mode will be
automatically cleared after you have finished your print
job.
7 Skip Feed You can specify the number of times that the drum
rotates when in Skip Feed mode.
8 Memory Mode Setting You can choose to have either Memory mode or Stack
Memory mode as the default.
9 Auto Class Under the Class mode, the machine stops after it is
finished a Class print job. When you select Auto Class,
the machine stops for 2 seconds and then goes on to the
next Class print job.

6. Administrator Tools
User Codes
If user codes are turned on, operators must enter their user codes before they
can operate the machine. The machine keeps count of the number of masters
and prints made under each user code.
No. Mode Description
1 Display Counter(s) You can check the number of masters and copies made
under each user code.
2 Clear Counter(s) You can clear each or all user code counters.
3 User Code Management You can select whether or not to use User Code mode.
4 Key Counter Adjust Normally, the optional key counter counts the number of
prints regardless of the number of masters used. You
can, however, add to the key counter a value between 0
and 50 to the key counter each time a new master is
used.

7. Online Settings
No. Mode Description
C267 Service

1 Hold Data-in You can select to have Hold Data-in mode either “On” or
Manual

“Off” when the power is turned on, or after mode settings


have been cleared.

SM 5-25 C267
MECHANICAL COMPONENT LAYOUT

6. DETAILED SECTION DESCRIPTIONS


6.1 MECHANICAL COMPONENT LAYOUT
27 28 29 1
25 26 2
3
24
23 4
22
21 5
20
19
18 6

7
17

9
16 15 14 13 12 11 10 C267D004.WMF

1. Tension Roller 16. Paper Delivery Table


2. Master Feed Roller 17. Air Knife Fan Motor
3. Platen Roller 18. Master Eject Box
4. Thermal Head 19. Master Eject Rollers
5. Master Roll 20. 3rd Mirror
6. Paper Feed Roller 21. 2nd Mirror
7. Paper Pick-up Roller 22. 1st Mirror
8. Paper Table 23. DF Exposure Glass
9. Registration Rollers 24. 1st Transport Roller
10. Doctor Roller 25. Separation Roller
11. Press Roller 26. Original Feed Belt
12. Ink Roller 27. Pick-up Roller
28. 2nd Transport Roller
C267 Service

13. Vacuum Fan Motor


Manual

14. Exit Pawl 29. Original Exit Roller


15. Transport Belts

SM 6-1 C267
6.2 ELECTRICAL COMPONENT LAYOUT
6.2.1 MAIN BODY
24
23 25
22
21 1
20
2
19
18

17 3
16 4
15 5
6
14
7
13

12 11
9 C267D005.WMF

8
10

48 49 50
47
46 26
27
28

45
29

44
30
43

42 31

41
32
40
33
39 C267D006.WMF
35 34
38 37 36

C267 6-2 SM
ELECTRICAL COMPONENT LAYOUT

Boards
Index No. Name Function
18 LCD Displays messages for the operator
19 Operation Panel Boards These boards control the operation panel.
21 Lamp Stabilizer This supplies power to the xenon lamp.
25 SBU Makes a video signal from the scanned original.
43 Main Processing Unit Controls all machine functions both directly and
(MPU) through other boards.
48 Power Supply Unit Provides dc power to the system.

Motors
Index No. Name Function
1 Scanner Motor Stepper motor drives the book scanner.
4 Master Feed Motor Feeds the master to the drum.
11 Paper Table Motor Raises and lowers the paper table.
15 Cutter Motor Cuts the master.
29 Master Eject Motor Sends used masters into the master eject box.
30 Air Knife Fan Motor Rotates the fan to provide air to separate the
leading edge of the paper from the drum.
32 Vacuum Fan Motor Provides suction so that paper is held firmly on the
transport belt.
34 Pressure Plate Motor Raises and lowers the pressure plate.
36 Clamper Motor Opens or closes the drum master clamper.
40 Main Motor Drives paper feed mechanisms, the drum, and the
paper delivery unit.
41 Registration Motor Feeds the paper to align it with the master on the
drum.
45 Original Feed Motor Stepper motor drives the book scanner.

Solenoids
Index No. Name Function
13 Front Pressure Release Releases the press roller to apply printing
Solenoid pressure.
38 Rear Pressure Release Releases the press roller to apply printing
Solenoid pressure.

Switches
Index No. Name Function
9, 14 Master making unit set The machine does not work until the two set
switches switches turn on.
12 Paper Table Lowering Lowers the paper table.
Switch
C267 Service

16 Master eject unit safety Checks whether the master eject unit is properly
Manual

switch closed.
17 Door Safety Switches Checks whether the front door is properly closed.
24 Cutter HP Switch Detects when the cutter is at the home position

SM 6-3 C267
Index No. Name Function
28 Main Switch Turns the power on or off.

Sensors
Index No. Name Function
2 Master Set Cover Checks if the master set cover is set.
Sensor
3 Master End Sensor Informs the CPU when the master making unit
runs out of master roll.
6 Paper Height Sensor 1 Detects when the paper table reaches the paper
feed position.
7 Paper Height Sensor 2 Detects when the paper table reaches the paper
feed position.
8 Paper End Sensor Informs the CPU when the paper table runs out of
paper.

10 Paper Registration Detects paper approaching the registration roller.


Sensor
24 Scanner Home Position Detects when the image sensor is at home
Sensor position.
25 Platen Cover Sensor Detects whether the platen cover is open or
closed.
26 Master Eject Sensor Detects used master misfeeds.
27 Drum Master Sensor Detects if there is a master on the drum
31 Paper Exit Sensor Detects paper misfeeds at the exit.
33 Pressure Plate Limit Detects if the pressure plate is in the lowest
Sensor position.
35 2nd Feed start Timing Determines the paper misfeed check timing at the
Sensor paper registration area.
37 Clamper Open Sensor Detects if the clamper is in the open position.
39 Clamper Close Sensor Detects if the clamper is in the closed position.
42 Paper Table Lower Limit Detects when the paper table is at its lower limit
Sensor position.
46 Feed Start Timing Determines the paper feed start timing.
Sensor
47 Master Eject Position Detects when the drum is at the master eject
Sensor position (this is the home position)
49 Pressure Plate Home Detects if the pressure plate is at the home
Position Sensor position.
50 Eject Box Set Sensor Checks if the master eject box is set.

Others
Index No. Name Function
5 Thermal Head Burns the image onto the master.
20 Xenon Lamp Applies light to the original for exposure.
44 Paper Feed Clutch Transmits main motor drive to the paper feed roller
at the appropriate time.

C267 6-4 SM
DRIVE LAYOUT

6.3 DRIVE LAYOUT

1
7

6
2
5

C267D007.WMF

4
3

1. Pressure Plate Motor 5. Paper Feed Clutch


2. Clamper Motor 6. Master Feed Motor
3. Main Motor 7. Scanner Motor
4. Registration Motor 8. Original Feed Motor

C267 Service
Manual

SM 6-5 C267
6.4 SCANNER AND OPTICS
6.4.1 SCANNER OVERVIEW
1 3 4
2 5

C267D025.WMF

1. Exposure Lamp 4. Lens Block


2. 1st Scanner 5. Scanner Motor
3. Exposure Glass 6. Scanner H.P. Sensor

The original is illuminated by the exposure lamp (a xenon lamp). The image is
reflected onto a CCD (charge coupled device) on the lens block via the 1st, 2nd,
and 3rd mirrors, and through the lens on the lens block.
The 1st scanner consists of the exposure lamp, a reflector, and the 1st mirror.
A lamp stabilizer energizes the exposure lamp. The light reflected by the reflector is
of almost equal intensity, to reduce shadows on pasted originals.
There is no original size detection. All masters are printed at full size.

Lamp Stabilizer Fuse


ICP1

C267D935.WMF

Rating Manufacturer Type No.


ICP1 DC50 V/1.5 A ROHM CO.,LTD ICP–N38

C267 6-6 SM
SCANNER AND OPTICS

6.4.2 SCANNER DRIVE

[I] [G] [A]


[B]
[C]
[D]

[E]
[H]

[F]
C267D026.WMF

A stepper motor drives the 1st and 2nd scanners [A, B]. The 1st scanner is driven
by the scanner drive motor [C], timing belt [D], scanner drive pulley [E], scanner
drive shaft [F], and two timing belts [G]. The 2nd scanner is driven through the 1st
scanner and two timing belts [H].

- Book mode -
The MPU controls and operates the scanner drive motor. In full size mode, the 1st
scanner speed is 200 mm/s during scanning. The 2nd scanner speed is half that of
the 1st scanner.
In reduction or enlargement mode, the scanning speed depends on the
magnification ratio. The returning speed is always the same, whether in full size or
magnification mode. The image length change in the sub scan direction is done by
changing the scanner drive motor speed, and in the main scan direction it is done
by image processing on the MPU board.
Magnification in the sub-scan direction can be adjusted by changing the scanner
drive motor speed using SP6-5. Magnification in the main scan direction can be
adjusted using SP6-1.

- ADF mode -
The scanners are always kept at their home position (the scanner H.P. sensor [I]
detects the 1st scanner) to scan the original. The ADF motor feeds the original
through the ADF. In reduction/enlargement mode, the image length change in the
sub-scan direction is done by changing the ADF motor speed. Magnification in the
main scan direction is done in the MPU board, like for book mode.
Magnification in the sub-scan direction can be adjusted by changing the ADF motor
C267 Service

speed using SP6-6. In the main scan direction, it can be adjusted with SP6-2, like
Manual

for book mode.

SM 6-7 C267
6.5 IMAGE PROCESSING
6.5.1 IMAGE PROCESSING FLOW
Image processing is done by the IPU (Image Processing Unit) on the MPU board,
following the steps shown below.

Shading Correction

Reduce/Enlarge

Filtering

Gamma Correction

Grayscale Processing

Shading Correction:
Corrects errors in the signal level for each pixel using the white plate.

Reduce / Enlarge:
Reduces or enlarges the image in the main-scan direction by data processing.
(Image magnification in the sub-scan direction is controlled by changing the
scanning speed.)

Filtering:
Improves the scanned image data, to make the image as close to the original as
possible.

Gamma Correction:
Background erase

Grayscale Processing:
Compares each pixel with surrounding pixels to enhance the image.
• Text mode: Binary processing
• Photo mode: Error diffusion

C267 6-8 SM
IMAGE PROCESSING

6.5.2 THERMAL HEAD


Specifications
• Length 256 +- 0.2 mm
• Number of thermal head elements 3024 dots
• Density of thermal head elements 300 dpi
• Applied voltage Approximately 15 volts

Thermal Head Control


The thermal head has heating elements at a density of 300 dpi. The thermal
heating elements melt the over-coating and polyester film layers of the master,
according to the image signal for each pixel.
The power supply unit applies power to the thermal heating elements. The power
source varies from one head to another since the average resistance of each
element varies. Therefore, when the thermal head or power supply unit is replaced,
it is necessary to readjust the applied voltage with particular values for each
thermal head.

Thermal Head Protection


The thermistor on the thermal head provides thermal head protection, preventing
the thermal head from overheating when processing a solid image. The CPU
detects any abnormal condition when the Start key is pressed, and displays an SC
code on the operation panel as follows:

Detecting
SC Code Conditions
Component
E - 04 Over 65°C Thermistor
E - 09 More than 4.432V - (Normally, this indicates Thermistor
that the thermistor has become open, or a
related connector is disconnected.)
E - 10 When the pulse width that controls the thermal MPU
head energy becomes abnormal, master
making stops and this SC lights.
E-40 The CPU detects an abnormal ID signal from MPU
the thermal head.
C267 Service
Manual

SM 6-9 C267
6.6 MASTER EJECT UNIT
6.6.1 OVERVIEW [A]
[F] [B]
[D]

[C]

C267D936.WMF
[E]

The master eject unit removes the used master from the drum. ( : Digital
Duplicators – Duplicating Process – Master Ejecting)

Procedure
The drum turns to the master eject position (same as drum home position). Then
the clamper [A] opens.

Master eject rollers [B] pick-up the master’s leading edge and feed the master for 1
second into the master eject box [C].

The clamper then closes.

The drum then turns at 30 rpm while the master eject rollers continue to feed the
used master into the eject box.

After the drum makes 1.5 turns, it gets to the master feed position. Then, the
master eject motor stops, and the pressure plate [D] then compresses the used
masters in the eject box.
• The capacity is 30 used masters (under normal conditions)
• The master eject process is skipped when the drum master sensor [E] detects no
master on the drum.
• During the master eject process, the master eject sensor [F] detects master eject
jams.

C267 6-10 SM
MASTER EJECT UNIT

6.6.2 MASTER EJECT UNIT OPEN MECHANISM

[A]
[B]

C267D030.WMF

To open the master eject unit, just push the button [A]. This makes it easy for
maintenance and for removing master and paper jams.
If the button is pushed by accident while the machine is operating, the master eject
unit safety switch [B] will stop the machine automatically for safety.

C267 Service
Manual

SM 6-11 C267
6.6.3 MASTER CLAMPER OPENING MECHANISM
[F]

[D]
[I]
[K]
[H]
[J]

[C]

[B] [G]
C267D008.WMF

[A]
[E]
Clamper Mechanism
Clamper motor [A] - opens the clamper at the master eject position

Gears [B]

Link [C]

Drum guide [D] - moves and engages the pin on the rear flange of the drum

Lifts the clamper lever [E], and engages the drum pin [F]

The lever [E] lifts the master eject arm [G] to release the master's leading edge [H]
from the clamper.
NOTE: 1) After the master making key is pressed and before the clamper motor
starts, the master eject position sensor [I] is checked (the drum must be
at the master eject position).
2) The sensor actuators on the link [C], the clamper open sensor [J], and
the clamper close sensor [K] determine the clamper open and close
positions.
3) The master clamper uses a magnetic plate to clamp the master's
leading edge.
4) The drum guide catches the drum at the master eject position while the
master clamper is being opened. When the clamper motor turns on in
reverse to close the clamper, the drum guide also disengages the pin
and the drum can turn.

C267 6-12 SM
MASTER EJECT UNIT

6.6.4 MASTER EJECT ROLLER MECHANISM

[C]

[D]
[B]
C267D937.WMF

[A]

Mechanism
Master eject motor [A]

Gears [B]

Master eject rollers [C] – the upper roller has paddles

Pick up the master and feed it into the master eject box

NOTE: During this process, the master eject sensor [D] detects master eject jams.

C267 Service
Manual

SM 6-13 C267
6.6.5 PRESSURE PLATE MECHANISM

[C]

[B]

[D]

[E]
[A]
C267D938.WMF

Mechanism
Pressure plate motor [A]

Gears [B]

Pressure plate rotates

Compresses the masters

Procedure
1. After the master has been ejected and the drum is stopped at the master feed
position, the pressure plate motor turns until the actuator on the pressure plate
actuates the limit sensor [D].
2. After master making and cutting, the motor reverses until the pressure plate
home position sensor [C] is actuated, then it stops.
3. If the pressure plate limit sensor is not actuated within 2.2 seconds after the
pressure plate motor rotates, the Full Master Eject Box indicator lights.
4. The spring [E] prevents motor overload.

C267 6-14 SM
MASTER FEED

6.7 MASTER FEED


6.7.1 OVERVIEW

[A]

[B]
[E]

[C]
[D] C267D939.WMF

The master making unit makes an image on the master and feeds the master to
the drum. ( : Digital Duplicators – Duplicating Process – Master Feeding)

Procedure
The machine feeds the master from the master roll [A].

The thermal head [B] makes an image on the master.

Clamper [C] opens. (The drum is at the master feed position.)

The clamper clamps the master.

The master is wrapped around the drum [D]. Then, the cutter [E] cuts the master.
Then, after cutting, the drum turns a bit more to complete the wrapping.
C267 Service
Manual

SM 6-15 C267
6.7.2 MASTER FEED MECHANISM

[C]

[D]

[F]
[B]

[E]

C267D009.WMF

[A]
Mechanism
Master feed motor [A] (stepper motor)

Gears [B]

Platen roller [C], master feed roller [D]

Feeds the master (The thermal head makes an image on the master.)

Procedure
1. After the old master has been ejected, the drum stops at the master feed
position and the master clamper opens, ready to clamp the new master.
2. When the clamper is open, the tension roller releases and the master is fed to
the clamper on the drum. For details of the tension roller, see section 6.7.3.
3. After the clamper closes, the master feed motor feeds the master while the
drum rotates intermittently at 30 rpm. The intermittent rotation keeps a buckle
[F] in the master above the master feed guide to absorb shocks from the
wrapping operation.
4. The tension roller [E] keeps the master under tension. This roller reduces the
master making time, because it allows the drum to turn continuously during
wrapping. Without this roller, if the drum kept turning, the master would crease.
5. The main motor turns off when the drum is at the master eject position. The
master feed motor continues to feed the master until master making completed.
Then the master feed motor turns off, and cutting is done. Then the main motor
turns on again to complete the wrapping.

C267 6-16 SM
MASTER FEED

NOTE: Springs press the thermal head against the platen roller. The pressure is
applied when the master set cover, which includes the platen roller, is
closed.
6.7.3 CLAMPER AND TENSION ROLLER MECHANISM

[F] [A]

[G]

[B]
[C]
[H]
[D]
[I]
[E]

C267D010.WMF

[H]

[G]

C267D940.WMF
C267 Service
Manual

SM 6-17 C267
Mechanism
Clamper motor [A]

Gears [B]

Link [C]

Drum guide [D]

Lifts the lever [E], engages and locks the drum pin [F], opens the clamper plate [G].

Releases the tension roller [H].

Feeds the master into the clamper.

Procedure
• When the old master has been ejected, the drum is stopped at the master feed
position. The master clamper clamps the leading edge of the new master before
the drum starts to turn again.
• The tension roller [H] normally presses against the master feed guide plate to
apply tension to the master during master wrapping. When the clamper opens, it
pushes the tension roller arms [I] and moves the tension roller away from the
guide plate to allow the master to be fed into the master clamper.
• Clamper mechanism: See the section 6.6.3 Master Clamper Opening
Mechanism.

C267 6-18 SM
MASTER FEED

6.7.4 CUTTER MECHANISM

[B]

[A]

C267D941.WMF

[A]: Cutter motor


[B]: Cutter HP sensor
• When the cutter starts, the drum is stopped at the master eject position (drum
HP).
• The cutter moves backwards and forwards. While the cutter travels towards the
rear (non-operation side), it cuts the master. The motor turns in one direction.
The cutter returns to the home position when it reaches the rear because of the
two different spiral threads on the screw shaft.
• The cutter usually cuts a master of about 474 mm in length.
After cutting, the drum starts turning again to wrap the remaining part of the master
around the drum. The leading edge of the master that was cut remains at the
cutting position, ready to make the next master.
C267 Service
Manual

SM 6-19 C267
6.7.5 MASTER SET COVER SENSOR
[C]
[B]

[A]
C267D011.WMF

[A]: Master set cover sensor


[B]: Master set cover

NOTE: If the cover is closed properly, the release button [C] rises.

C267 6-20 SM
MASTER FEED

6.7.6 MASTER MAKING UNIT SLIDE-OUT MECHANISM

[D]
[C]

[E]

[A]

C267D031.WMF

[B]
The master making unit [A] can be pulled out along the guide rails [B].
There are four cable connectors [C] behind the master making unit. The bundle of
harnesses [D] is placed in the space between the scanner and the drum, and
connected to the MPU.
There are two master making unit set switches [E] for safety, because this model
does not have a unit locking mechanism. Both sensors must be on, or the machine
will not start. When one of the sensors detects the unit is open, the operation panel
displays a message.
C267 Service
Manual

SM 6-21 C267
6.7.7 MASTER SET MECHANISM

[A]

C267D942.WMF

The convex part [A] at the arrows helps the user when installing a new roll, so that
the user does not push the leading edge too far into the interior of the master
making unit.

C267 6-22 SM
DRUM

6.8 DRUM
6.8.1 OVERVIEW

[C]
[D]

[A]

C267D943.WMF
[B]

Procedure
Ink is supplied inside the drum, through the drum shaft.

The ink roller [A] and the doctor roller [B] spread the ink evenly on the screens.

Ink passes through the metal screen [C].

Ink passes through the cloth screen [D].

Ink passes through the holes in the master that were made by the thermal head.

Ink reaches the paper.
NOTE: 1) The drum is driven by the main motor and turns only clockwise.
2) The main motor speed and the drum stop positions are controlled by
monitoring the motor encoder.
C267 Service

3) The ink pump supplies ink from the ink cartridge into the drum through
Manual

the drum shaft.

SM 6-23 C267
6.8.2 DRUM DRIVE MECHANISM

[D]

[C]

[E]

[A]

[B]
C267D012.WMF

Mechanism
Main motor [A] (dc motor)

Belt [B]

Gears [C]

The drum rotates.
NOTE: 1) The main motor encoder sends pulses to the main motor control board
(1020 pulses = 360 degrees).
2) The CPU monitors the pulses and controls the drum speed and stop
positions.
3) The drum has two sensors;
• Master eject sensor [D] (master eject position and drum home
position)
• Feed start timing sensor [E]
4) The drum has two stop positions;
• Master eject (drum home) position
• Master feed position (feed start timing sensor + 102 pulses)

C267 6-24 SM
DRUM

6.8.3 INK SUPPLY MECHANISM

[C]
[E]
[D]

[A]

C267D013.WMF
[B]

Ink is supplied from the ink cartridge to the ink roller [B] by a trochoid type pump [C].
The ink pump is driven by the ink supply motor (a dc motor) [D].
Ink drops through the holes in the drum shaft [A] onto the ink roller [B].
There is an ink filter [E] at the entrance of the ink nozzle. The ink filter prevents
small objects from getting into the ink pump and causing damage.

NOTE: 1) There are 4 holes in the shaft for the B4 size drum models, and two
holes for the Legal and A4 drum versions.
2) Optional drum units do not use the trochoid type pump, but use a piston
pump. C267 Service
Manual

SM 6-25 C267
6.8.4 INK ROLLER MECHANISM
[A]

[E]

[C]
C267D944.WMF

[D]
Main motor [B] [F]

Gears [A]

Ink roller [B] rotates

Gears [C]

Doctor roller [D] rotates

The doctor roller squeezes the ink on the ink roller to produce an even thickness of
ink on the ink roller.
NOTE: 1) The ink roller drive gear [E] has a one-way clutch to prevent the ink roller
from being turned in reverse if the drum is manually turned in reverse.
2) The ink roller does not touch the metal screen when the machine is not
printing.
3) During printing, the ink on the ink roller is applied to the paper through
the holes in the screens and the master. This happens when the press
roller [F] under the drum moves up to press the drum screen and the
master against the ink roller. ( : Digital Duplicators – Ink Supply
Control)

C267 6-26 SM
DRUM

6.8.5 INK SUPPLY CONTROL

[A]

[B]

[C]

[D]
C267D014.WMF

Mechanism
When the ink level is low, the pins [A] do not touch the ink.

The ink pump motor keeps the ink level normal by supplying ink when the level is
low.
NOTE: 1) The ink detection pins [A] detect the capacitance of the ink between the
ink roller [B] and doctor roller [C].
2) If the pins detect an insufficient amount of ink after activating the ink
pump motor for 27 seconds, a "no ink condition" is detected. The add ink
indicator on the operation panel will light.
3) The ink roller blades [D] on both ends of the ink roller scrape off the
built-up ink on the ends of the ink roller.
C267 Service
Manual

SM 6-27 C267
Automatic Ink Supply for a New Drum

If the machine detects a new drum, ink is supplied automatically at the trial print for
the first job with this drum.
The machine detects a new drum if:
• There is no master wrapped on the drum, and
• The ink detection pins detect no ink

Mechanism:
1. The machine detects a new drum

2. Ink is supplied automatically.

3. If the machine detects the ink before 26 seconds, go to step 5.
If the machine does not detect the ink before 26 seconds, go to step 4.

4. A blank master is wrapped around the drum, and the drum rotates, with pressure
applied to the drum. Then the blank master is removed. Go to step 5.

5. Master making is started for the original that you set.

NOTE: There is also a manual ink supply procedure, like for previous machines.
“0” + “Economy Mode”

C267 6-28 SM
DRUM

6.8.6 DETECTION OF MASTERS ON THE DRUM

[C]

[B]

[A]

C267D945.WMF

[A]: Drum master sensor


[B]: Black patch on the screen
[C]: Black patch on the clamper

• The drum master sensor [A] detects whether there is a master on the drum.
• When there is a master on the drum, the black patch [B] is covered and the
sensor detects the light reflected from the master. When there is no master on
the drum, the black patch [B] is exposed. The black patch does not reflect light
back to the sensor. Because of this, the master eject process can be skipped
when a new master is being made, if no master is detected on the drum.
• There is a black patch [C] on the clamper. If a master covers this black patch,
there was an error during cutting, and because of this error the master is double-
wrapped around the drum.
C267 Service
Manual

SM 6-29 C267
6.8.7 METAL SCREEN

C267D946.WMF

The flow of ink is shown above. The excess ink goes back to the inside of the drum
from the trailing edge of the metal screen.

[A]

C267D947.WMF

The adhesive parts [A] are only at the sides of the mylar seal for the metal screen.
They are not attached to the trailing edge. This prevents ink leakage from the
trailing edge.

[B]
C267D948.WMF

The leading edge of the mesh on the metal screen is reduced by 2.5 mm [B] from
previous models. This prevents small dots at the leading edge of the paper.

C267 6-30 SM
DRUM

6.8.8 DRUM TYPE DETECTION

[B]
[A]

C267R085.WMF

Identify size 1

Identify size 2

Identify Color

C267R086.WMF

The type of drum is distinguished by inserting jumper wires in the drum connector
[A] at three locations, as shown in the lower diagram.
Black drum
Identify Color Identify size 1 Identify size 2
B4 drum No jumper Jumper inserted Jumper inserted
A4 drum No jumper Jumper inserted No jumper
LG drum No jumper No jumper Jumper inserted

Color drum
Identify Color Identify size 1 Identify size 2
B4 drum Jumper inserted Jumper inserted Jumper inserted
A4 drum Jumper inserted Jumper inserted No jumper
LG drum Jumper inserted No jumper Jumper inserted
C267 Service

NOTE: When you modify the color drum into a black drum, replace the ink holder
Manual

[B] to the correct type for a black drum. Then take off the jumper at the
‘identify color’ location. Never remove or insert jumpers at ‘identify size 1’
or ‘identify size 2’, or the machine will detect the incorrect drum size.

SM 6-31 C267
6.9 PAPER FEED
6.9.1 OVERALL

[A]
[B]

[D]
[C]

C267D015.WMF

The top sheet of the paper on the paper table is first fed by the pick-up roller [A].
Then, it is separated by the paper feed roller [B] and the friction pad [C], and
transported to the registration rollers [D]. The upper and lower registration rollers
transport the sheet to the drum.
The paper feed roller is driven by the main motor, and an independent stepper
motor is used to control the registration roller. The registration roller synchronizes
the paper feed timing with the master on the drum. The registration roller starts
rotating after the paper has come into contact with the rollers and has been aligned.

C267 6-32 SM
PAPER FEED

6.9.2 PAPER FEED MECHANISM

[D]
[B]

[A]

[E]
C267D949.WMF

[C]

The pick-up roller [A] and paper feed roller [B] are driven by the main motor [C]
through gears and a timing belt.
During the printing cycle, when the feed start timing sensor [D] is actuated by the
actuator on the drum, the paper feed clutch [E] is energized to transmit the main
motor rotation to the paper feed roller shaft. The top sheet of the paper is
separated from the paper stack by the friction between the roller and the friction
pad, and transported to the registration roller.
A one-way clutch is installed in the paper feed roller so that after the
electromagnetic clutch is de-energized, it does not disturb the paper transportation.
C267 Service
Manual

SM 6-33 C267
6.9.3 PAPER FEED/SEPARATION PRESSURE ADJUSTMENT
MECHANISM
[B] [A]
[C]

Feeder
Thick paper Standard Thin paper

C267D003.WMF

[D]

[E]

[G]

[F]

C267D001.WMF

[A]: Normal position


[B]: Thick paper position
[C]: Thin paper position
• The user can change the pick-up roller pressure by changing the position of the
pressure adjustment lever [D].
• If paper feed jams frequently occur, the lever [D] should be moved to the left or
the right to adjust the pressure.
• If non-feed or multi-sheet feed problems still occur, the paper separation
pressure can also be adjusted by the lever [E].
• If there is still a paper feed problem, the technician can adjust the paper
separation pressure by loosening then moving the screw [F] up or down.
• For the Chinese model, the separation pressure adjustment lever [E] has 4 levels.
For the other models, a screw [G] is attached so that the lever [E] cannot move
down more than level 3.

C267 6-34 SM
PAPER FEED

6.9.4 SIDE EDGE PAPER PRESS PLATE MECHANISM

[A]

C267D016.WMF

For some paper types, the side edges of the paper might curl up because the
centre of the paper is pressed down by the paper feed roller. This will cause paper
jams to occur.
To prevent the curling up of the paper side edges, the paper guide plates [A] press
the edges down.

C267 Service
Manual

SM 6-35 C267
6.9.5 REGISTRATION ROLLER MECHANISM

[B]

[A]

C267D017.WMF

[C]
Registration motor [A]

Belt [B]

Turns the lower registration roller [C]
NOTE: 1) The MPU controls the registration roller start timing to synchronize the
print paper with the image on the master on the drum.
2) The motor speed depends on the selected printing speed.
3) By pressing the image position keys on the operation panel, the
registration motor start timing is changed.

6.9.6 PAPER FEED RETRY MECHANISM


When paper is misfed at the paper feed tray, a paper feed jam is not displayed,
and the machine tries to feed the paper again.
The paper registration sensor does not turn on after the paper feed motor turns,
and the drum turns without paper. Then, when the feed start sensor is on again,
the paper feed motor starts to feed again.
The paper feed retry mechanism only operates during printing, and not for the trial
print.
The retry is done only one time. If paper is not fed, then a misfeed occurs.

C267 6-36 SM
PAPER FEED

6.9.7 REGISTRATION ROLLER UP/DOWN MECHANISM

[B]

[D]

[A]
[C] C267D950.WMF

• After the printing paper is caught between the drum and the press roller, the
registration motor stops and the upper registration roller [A] is released from the
lower registration roller. This is to prevent interference from the registration
rollers while the drum and press roller transport the paper.
• When the high point of the cam [B] on the drum drive gear reaches the cam
follower [C], the shaft [D] rotates clockwise (as seen from the operation side) to
release the upper registration roller [A] from the lower registration roller.

C267 Service
Manual

SM 6-37 C267
6.9.8 REGISTRATION SENSOR CLEANING

[A]
[B]

C267D018.WMF

NOTE: This mechanism is attached only for the Chinese model.


Dust on the registration sensor [A] can be removed by operating a lever [B]. The
technician should do this every visit.

C267 6-38 SM
PAPER FEED

6.9.9 PRINTING PRESSURE MECHANISM

[C]

[A]
[B]
[D]

[E]
[H]
[A]

[G]

[F]
[I]

C267D951.WMF

• When not in the printing cycle, the two solenoids [A] stay off and the stoppers [B]
lock the brackets [C] to keep the press roller [D] away from the drum.
• When the 1st sheet of paper is fed, the solenoid is energized but the brackets
are still locked by the stoppers due to strong tension from the springs [E].
• When the high points of the cams [G] on the front and rear drum flanges reach
the cam followers [F] on both sides of the press roller shaft, a small clearance is
made between the stoppers and the brackets. The two solenoids plungers are
pulled down at the same time, releasing the stoppers from the brackets.
• Printing pressure is applied by tension from the springs [E] when the cam
followers [F] come off the high points of the cams [G].
• During the printing cycle, the solenoids stay on. However, if paper does not
reach the registration sensor [H] at the proper time (when the cam follower is on
the high point of the cam), the solenoids are de-energized to lock the brackets.
• The printing pressure is released when the cams push down the cam followers
so that the press roller does not contact the master clamper [I].
• After printing is finished, the solenoids de-energize and the springs push the
stoppers back. Before the drum returns to the home position, the stoppers lock
the brackets again when the cams push down the cam followers.
C267 Service
Manual

SM 6-39 C267
6.9.10 PAPER TABLE MECHANISM

[C]
[B]

[F]

[A]

[C] [G] C267D019.WMF

[E]

[I]

[D]

[H] C267D002.WMF

Table Up and Down Mechanism


An independent dc motor, the paper table motor [A], drives the paper table. When
the motor turns, the pinions [B] turn on the racks [C], lifting up or lowering the paper
table.
There are two paper height sensors.
• Sensor 1 [E] is actuated when the top of the stack pushes the pick-up roller [D] to
a certain height.
• Sensor 2 [I] is actuated when the top of the stack pushes a feeler [H].
When the paper table moves up, the top of the paper stack contacts the pick-up
roller [D] or feeler [H], lifting it up. Then, when paper height sensor 1 [E] or 2 [I] is
actuated, the paper table stops.
During a printing run, sheets are fed from the stack, and the paper pick-up roller
and feeler both drop. When the paper height sensor 1 or 2 is de-actuated, the
paper table motor starts turning and lifts the paper table until the sensor is actuated

C267 6-40 SM
PAPER FEED

again. In this way, the top of the paper stack remains at the same position during
printing.
When the tray lowers, the lower limit position is detected by the lower limit sensor
[F], which is beside the paper table motor.
When paper runs out, the paper feed table lowers, until the paper table lower limit
sensor (not shown) detects the lower limit position.
Why do we have two height sensors?
Note that the feeler [H] is at a different part of the stack from the pick-up roller [D].
Some types of paper have a different stack thickness at different parts of the stack.
This is notably true for envelopes, which have a greater stack thickness at the
leading edge. The pick-up roller contacts the stack a small distance away from the
leading edge, so the stack is a bit thicker than detected by an actuator attached to
the pick-up roller.
Then, if there is only one height sensor, it might detect that the table is at the
correct height at the wrong time, or that the stack height is too low at the wrong
time.
Then a misfeed will occur.
So, having two sensors prevents misfeeds.

Paper End Detection Mechanism


The paper end sensor [G] is under the paper table to detect when the paper on the
table runs out.

Paper Size Detection


NOTE: The paper size is not detected in this model, because there are no paper
size sensors. As a result, the master is always made at full size. (Also,
there is no size sensor for originals.)
C267 Service
Manual

SM 6-41 C267
6.9.11 PAPER TABLE SIDE FENCE MECHANISM

[B]

[C]

[A]

C267D952.WMF

The left and right side fences [A] move together due to a rack and pinion
mechanism. There is a lock lever [B] to hold the side fences in position.

NOTE: The lock lever may be useful if there is no dedicated operator and some of
the operators cannot set the side fences properly, causing paper feed
problems. Advise the operator to use the lock lever once the paper fences
are properly adjusted.

Paper Table Side-to-Side Shift Mechanism


The paper table shifting dial [C] shifts the image across the page. If the dial is
turned, the whole paper table moves towards one side or the other.

C267 6-42 SM
PAPER FEED

Side Fence Friction Pads

[A]
C267D953.WMF

The two side fence friction pads are included as accessories. These are not used
normally, but if paper multi-feed frequently occurs, the friction pads [A] can be
installed to apply stopping pressure to the paper. These are especially useful when
thin paper is used.
The user can install the friction pads if they are using thin paper.

C267 Service
Manual

SM 6-43 C267
6.10 PAPER DELIVERY
6.10.1 OVERALL

[A]
[B]

[D]

[E]

[C] C267D902.WMF

Procedure
The exit pawl [A] and the air knife [B] separate the paper from the drum.

The paper is fed to the paper delivery table [C] by the paper delivery unit [D].

The paper exit sensor [E] is used for jam detection.

C267 6-44 SM
PAPER DELIVERY

6.10.2 PAPER DELIVERY UNIT DRIVE MECHANISM

[A] [D]

C267D021.WMF

[B] [C]
Mechanism
Main motor [A]

Belt and gear [B]

Shaft [C]

Rotates the transport belts [D].

NOTE: 1) The vacuum fan motor inside the unit holds the paper against the belts
[D] to deliver the paper to the delivery table.
2) Transport belt [D] become wider compare to the previous series
machine.
3) The transport belt rotation speed depends on the selected print speed.
C267 Service
Manual

SM 6-45 C267
6.10.3 PAPER SEPARATION FROM DRUM

[A]

C267D022.WMF

Air knife
• The air from the air knife fan motor [A] separates the paper from the drum.
• The air knife fan motor starts blowing air when the print start key is pressed or
when master cutting is finished. The paper passes under the exit pawl and is
delivered to the delivery table.

C267 6-46 SM
PAPER DELIVERY

6.10.4 EXIT PAWL DRIVE MECHANISM

[B]
[C]

[A]

[D]
[E]

[G]
C267D023.WMF

[F]

• During printing, the distance between the exit pawl [A] and the drum is very small,
to prevent paper wrap jams. However, when the master clamper [B] approaches
the exit pawl (as the drum turns), the pawl has to be moved away from the drum
to prevent it from being damaged by the master clamper. This is controlled by the
front drum flange [C], which is cam-shaped, and the cam follower [E] on the exit
pawl shaft.
• When the cam follower is not pushed out by the drum flange, the exit pawl
closely approaches the drum surface, due to the tension from a spring [G].
• As the master clamper approaches the exit pawl, the high point of the drum
flange cam [C] moves into contact with the cam follower [E] pushing it down. This
moves the cam follower arm [F] downwards. The pawl shaft turns clockwise to
move the pawl away from the drum.
C267 Service
Manual

SM 6-47 C267
[D]
C267D024.WMF

[F]

• When printing finishes and the printing pressure is released, the cam follower
arm [F] is engaged by the printing pressure release arm [D] and held in the lower
position. Therefore, after printing finishes, the cam follower is out of contact with
the cam, and the exit pawl moves away from the drum to its normal position.

C267 6-48 SM
PAPER DELIVERY

6.10.5 SIDE PLATE GUIDE

[A]

C267D954.WMF

When printing on A4SEF, B5, and thin paper, side plate guides [A] should be
attached to the side plate of the paper delivery table. Users can attach these
guides.
Then, the side plate guides can correctly stack the printouts on the paper delivery
table.

C267 Service
Manual

SM 6-49 C267
6.11 ABNORMAL VOLTAGE PROTECTION
This is for the AC220V ~240V machine only.

[A]

C267D955.WMF

There is an automatic detection system [A] for unexpected voltage surges,


featuring automatic shut-off and data logging features.
Momentary voltage drop
SP 1-83 records the number of momentary interruptions.
NOTE: The machine can record only interruptions of very short duration. If the
machine does not get voltage continuously, the PSU will shut off.
Low voltage (less than 150V)
Records (SP1-83) the number of low voltage peaks.
High voltage
Records (SP1-83) the number of high voltage peaks.
AC300V to 400V
The machine records the occurrence, and if the PSU keeps getting the high voltage
continuously, the main switch will shut off automatically to protect the machine.
Over voltage (More than AC400V)
The machine will shut off immediately after recording the high voltage occurrence.
NOTE: 1) The main switch contains a solenoid to shut off the main switch
automatically.
2) The auto shut off mode can be set ON or OFF by SP2-80.
3) A message will be displayed when the machine is turned on the first
time after an auto shut off.

C267 6-50 SM
ABNORMAL VOLTAGE PROTECTION

General Notes on this Feature


NOTE: 1) The durability of the PSU is improved compared to previous models.
2) The 100V machine does not have this mechanism, because voltages
more than 220 V will not occur.
3) The machine keeps a record, and you can check the data with SP 8-9
Data printout – Power failure. Refer to section 5-9-3.
4) Collect the logging data with the PSU board when it is needed for
investigation.
5) When the user turns the main power switch off, the machine detects this
as a ‘momentary voltage drop’ and a ‘low voltage’, and adds this to the
log for these two error types.

C267 Service
Manual

SM 6-51 C267
6.12 ERROR DETECTION
6.12.1 MASTER EJECT JAM (E JAM LOCATION INDICATOR)
Picking up the used master from the drum
Check 1

Main Motor
Open Open
Clamper Motor Close Close
700ms 700ms

Master Eject Motor

Master Eject Sensor

2nd Feed Timing Sn

Check 2
C267D903.WMF

Check 1:
The retry mechanism will turn on when the master eject sensor does not turn on
when the master eject motor is rotating.
Check 2:
The E jam indicator lights (master eject jam), when the master eject sensor does
not turn on between closing the clamper and turning on the 2nd feed timing sensor.

Compressing the used master


Check
Pressure Plate
H.P. Sn.

Pressure Plate
Limit Sn.
Pressure Plate
Motor
Master Eject
Sn.

C267D956.WMF

Check:
If the master eject sensor detects a master when the pressure plate limit sensor
turns on, the E jam indicator lights.
Just after turning on the main switch
Check:
If the master eject sensor is on (master detected), the E jam indicator lights.

C267 6-52 SM
ERROR DETECTION

6.12.2 ADF JAM (P JAM LOCATION INDICATOR)


Feeding in the original (ADF)

Finish Scanning

Original Registration Sn

Original Feed Motor

Original feed Clutch

Feeding in Feeding out


C267D904.WMF

Feeding in
The P jam indicator lights if the original registration sensor does not turn on within 5
seconds after the original feed motor turns on

Feeding out
When the scanner has fed out the correct length and feeds 150mm more, but the
original registration sensor still detects the original, the P jam indicator lights.

Just after turning on the main switch


If the original registration sensor detects an original, the P jam indicator lights.
C267 Service
Manual

SM 6-53 C267
6.12.3 MASTER FEED JAM (D JAM LOCATION INDICATOR)

Cutting the master


Master making Retry Cut

Main Motor
Cutter H.P. Sn

Cutter H.P. Sn
Drum Master S.n.

Drum Master check Cut error


C267D905.WMF

The drum master sensor does not turn on between feed start timing sensor and
drum black patch after the master cutting operation. In this case, the machine tries
to cut the master again and if the machine does not cut the master correctly, the D
jam indicator lights.

Clamping the master

Master Making Wrapping Master

Mian Motor

Master Eject Position Sn

Drum Master Sensor

Drum Master check


C267D906.WMF

A master clamp error occurs when the drum master sensor does not turn on at the
home position (the drum stops at the home position for a short time; home position
is when the master eject position sensor turns on).

C267 6-54 SM
ERROR DETECTION

6.12.4 PAPER FEED JAM (A JAM LOCATION INDICATOR + > +


?)
Paper feed

86°

Feed start timing sensor

Paper registration sensor

Registration check
C267D907.WMF

Paper feed will try again when the paper registration sensor does not turn on after
86 degrees from the paper start timing sensor. Then the drum will rotate one more
time and if the paper registration sensor still does not turn on, the A jam indicator
lights.

6.12.5 PAPER DELIVERY JAM (C JAM LOCATION INDICATOR)


Paper delivery

33.58°

Master eject Position Sn

Paper Eject Sn

Paper exit check


C267D908.WMF

A paper exit error occurs when the paper exit sensor turns on immediately after
turning on the power or after finishing printing.

Also, a paper exit error occurs when the paper exit sensor turns on at 33.58
degrees from the paper ejection position during printing.
C267 Service
Manual

SM 6-55 C267
6.13 TIMING CHART
6.13.1 SCANNING

Start Making
Scan Master
Master
Eject
Check HP Scanning Check HP

Scanner Motor

Scanner HP Sn

Xenon lamp

C267D909.WMF

6.13.2 MASTER EJECT

Finish
Scanning Master Eject Master
Feed
Open & Close Clamper Eject Master

Main Motor
Master Eject Position Sn

Feed Start Timing Sn

Clamper Motor

Clamper Open Sn
Clamper Close Sn

Master Eject Motor

C267D910.WMF

C267 6-56 SM
SM
Finished Master Eject Master Feed Trial
Master Cut Print
Send Master to Clamper Wrapping Master on the Drum

Main Motor
6.13.3 MASTER FEED

Master Eject
Position Sn
Feed Start
Timing Sn

Clamper Motor

6-57
Clamper Open Sn
Clamper Close Sn

Master Feed Motor

Cutter Motor
Cutter HP Switch

C267D912.WMF
TIMING CHART

C267
C267 Service
Manual
6.13.4 PRINT

C267D911.WMF

C267 6-58 SM
ESSENTIAL DIFFERENCES BETWEEN C248 AND C267 MODELS

7. SPECIFICATIONS
7.1 ESSENTIAL DIFFERENCES BETWEEN C248 AND
C267 MODELS
No. Item Remarks
1 Scanner unit A newly designed scanner unit is used.
600 dpi x 300 dpi CCD
A3 / 11” x 17” size book scanner
2 Operation panel A newly designed operation panel is used.
Bigger size bright LCD
Two start buttons (master making and print) combined
into one.
3 Master eject unit Added a master eject unit open mechanism
4 Master making unit Added a master making unit slide-out mechanism
5 Drum unit New ink pump unit (Trochoid type pump)
Metal screen / Cloth screen
Change the mylars to prevent ink leakage
6 Separation Pressure The separation pressure can be changed with a lever.
3 levels (Other destinations)
4 levels (Chinese models)
7 Paper height sensor Two paper height sensors
8 Paper delivery unit Based on the TT model
The main motor drives the paper delivery unit.
Vacuum fan changed from sirocco fan motor to axial
fan motor.
9 PSU A newly designed PSU is used.
Abnormal voltage protection mechanism. (220V
machine only)
• Durability is improved
• Auto detection system for unexpected voltage
surges, with automatic shut-off and data logging
features.
10 MPU A newly designed MPU is used.
MPU controls: Machine, paper feed, image processing,
main motor
Upgrade the firmware using a flash memory card
11 Image processing An LSI improves image processing
12 SP mode / User tools
13 Auto off mode Added the auto-off mode
14 ADF A newly designed ADF is used.
C267 Service
Manual

SM 7-1 C267
ESSENTIAL DIFFERENCES BETWEEN C252 AND C267 MODELS

7.2 ESSENTIAL DIFFERENCES BETWEEN C252 AND


C267 MODELS
No. Item Remarks
1 Scanner unit A newly designed scanner unit is used.
600 dpi x 300 dpi CCD
A3 / 11” x 17” size book scanner
2 Operation panel A newly designed operation panel is used.
Bigger size bright LCD
Two start buttons (master making and print) combined
into one.
3 Master eject unit Master eject unit open mechanism
4 Master making unit Master making unit slide-out mechanism
5 Drum unit Ink pump unit
New ink pump unit
Changed the motor to Trochoid type from piston pump
type
6 Paper table Based on the paper feed table
7 Paper height sensor Two paper height sensors
8 Paper feed Two types of roller (Paper pick-up roller and paper feed
roller)
The number of levels for paper feed pressure are
changed from 2 levels to 3 levels.
9 Separation pressure The separation pressure can be changed by the user
with a lever.
3 levels (Other destinations)
4 levels (Chinese models)
10 PSU A newly designed PSU is used.
Abnormal voltage protection mechanism. (220V
machine only)
• Durability is improved
• Auto detection system for unexpected voltage
surges, with automatic shut-off and data logging
features
11 MPU A newly designed MPU is used.
MPU controls: Machine, paper feed, image processing,
main motor
Upgrade the firmware using a flash memory card
12 Image processing An LSI improves image processing
13 Printing speed There are three printing speeds (not two).
13 SP mode / User tools
14 Auto off mode Added the auto-off mode
15 ADF A newly designed ADF is used.

C267 7-2 SM
Rev. 07/2008 GENERAL SPECIFICATIONS

7.3 GENERAL SPECIFICATIONS


Configuration Desktop
300 dpi × 300 dpi
Pixel Density
In Fine mode, 400 dpi in sub-scanning resolution
600 dpi × 300 dpi CCD
Scanning This model always reduces the amount of scanned data in
the main-scan direction by half before printing.
Master Process Digital with 300 dpi thermal head
Original Type Sheet / Book
Printing Process Fully automatic one-drum system
Platen Mode
Maximum A3 / DL size
Original Size ADF Mode
Maximum 297 mm × 432 mm, 11.7” × 17.0”
Minimum 105 mm × 128 mm, 4.1” × 5.0”
Platen Mode
Maximum 30 mm
Original Thickness / Weight
ADF Mode
52 to 105 g/m2, 14 to 28 lb.
40 sheets (A4/ 8 1/2” and below size, 80 g/m2 [20 lb.])
Original Stack Capacity (ADF)
30 sheets (Over A4/ 8 1/2” x 11” size, 80 g/m2 [20 lb.])
Maximum 275 mm × 395 mm, 10.8” × 15.6”
Copy Paper Size
Minimum 90 mm × 140 mm, 3.5” × 4.7”
China model
35 to 127.9 g/m2
Copy Paper Weight
Other models
47.1 to 209.3 g/m2
Printing Speed 80, 100, 130 cpm (3 steps)
⇒ Original Type Text, Text/Photo, Photo, Pale mode, Pencil Mode **
Master Making Density Lighter, Normal, Darker 1, Darker 2
Metric (%): 141, 122, 115, 93, 87, 82, 71
Reproduction Ratios
Inch (%): 155, 129, 121, 93, 77, 74, 65
Master Eject Box Capacity 30 masters
Copy Paper Capacity 1,000 sheets (64 g/m2, 171 lb.)
Paper Delivery Tray Capacity 1,000 sheets (64 g/m2, 171 lb.)
120 V, 60 Hz, 2.0 A
Power Source
220 V – 240 V, 50 – 60 Hz, 1.1 A
Power Consumption Less than 180 W
Noise Emission Sound Power Level
Standby: 36 dB
Copying 80 cpm: 78 dB
Copying 100 cpm: 80 dB
Copying 130 cpm: 84 dB
Operating Position Sound Power Level
Standby: 20 dB
C267 Service

Copying 80 cpm: 63 dB
Manual

Copying 100 cpm: 70 dB


Copying 130 cpm: 72 dB
⇒ ** NOTE: Pencil Mode is only available on the C267-62 version.
SM 7-3 C267
GENERAL SPECIFICATIONS

Stored
750 × 676 × 633 mm, 29.5” × 26.6” × 24.9”
Stored with ADF
750 × 676 × 686 mm, 29.5” × 26.6” × 27.0”
Dimensions (W × D × H)
Set up
1224 × 676 × 633 mm, 48.2” × 26.6” × 24.9”
Set up with ADF
1224 × 676 × 686 mm, 48.2” × 26.6” × 27.0”
Weight 68.5 kg

32 seconds (A4 )
Master Processing Time
When setting an original on the exposure glass
33 seconds (A4 )
First Print Time
When setting an original on the exposure glass
B4 Drum
250 mm × 355 mm
LG Drum
Printing Area
210 mm × 355 mm
A4 Drum
210 mm × 288 mm
Leading Edge Margin 5 mm ± 3 mm
Side / Vertical Registration
± 10 mm
Adjustable Range

280 mm width (B4)


240 mm width (LG / A4)
Master Type
100 mm / roll (China)
125 mm / roll (other destinations)
260 masters / roll (B4 / LG)
Master
Yield 300 masters / roll (A4)
205 masters / roll (B4 China)
Maximum run length per master 2000 prints / master
Storage Condition 0 to 40 C, 10 to 95 %RH
Storage Period 12 months after production date
500 ml / pack (Black, China)
Ink Type 600 ml / pack (Black, Other destinations)
600 ml / pack (Other colors)
Black, Red, Blue, Green, Brown, Violet
Ink Available Colors
Yellow, Maroon, Navy, Orange, Hunter green
Storage Condition -5 to 40 C, 10 to 95 %RH
-5 to 40 C (12 months after production date)
Storage Period
15 to 25 C (18 months after production date)
Avoid locations exposed to direct sunlight.

C267 7-4 SM
Rev. 07/2008 GENERAL SPECIFICATIONS

⇒7.3.1 ADDITIONAL SPECIFICATIONS FOR C267-62:


Specifications for A3 Printing Mode:
Item Remarks
Printing Speed: 80 sheets/minute only
Print Paper Weight: 52.3 to 157 g/m2 B4 machine
35 to 127.9 g/m2 Chinese Model (B4 machine)
45.0 to 79 g/m2 A4 machine
Leading Edge Margin 10mm B4 machine
20mm A4 machine
Side / Vertical Registration Not adjustable Vertical:
Adjustable Range: +/- 1mm Side:
Paper Delivery Tray Capacity: 500 sheets 80 g/m2
Copy Paper Size: 297mm x 420mm

NOTE: When A3 Printing Mode is selected, the printing speed, leading edge
margin, and vertical un-adjustment cannot be changed (the machine
automatically uses pre-set values).

C267 Service
Manual

SM 7-5 C267

S-ar putea să vă placă și