Privacy Policy

Privacy Policy

We, at Loginworks Software Pvt. Ltd and Loginworks Software Inc., care about your privacy. We have
developed this Privacy Policy to describe the types of Personal Information we may collect, how we may use
and share that information, and how we protect it. By using, accessing, or purchasing our applications, our
products/services, and/or websites (the “Product/Service”), you agree to the terms of this Privacy Policy. We
do not sell Personal Information about you to advertisers or spammers.

“Personal Information” is any information, whether true or not and whether recorded in a material form or
not, that relates to you, and which, alone or in combination with other information, could reasonably be used
to identify you. However it does not include publicly available information that is lawfully made available to
the general public from federal, state, or local government records.

We may make changes to this Privacy Policy from time to time, so please review it frequently. We will
indicate at the bottom of the policy, when it was most recently updated and, if the changes are significant,
we will provide more prominent notice.

If you are using our Product/service as part of a service other than a Cloud Implementation (e.g., one that is
hosted on-premises by your employer), then: (i) we are not collecting, using or sharing any Personal
Information about you; and (ii) the organization that makes the service available to you (or, if applicable, the
third party that hosts the services on behalf of such organization) (the “Implementing Organization”) may
collect, use or share Personal Information about you, and details about the Personal Information they collect
maybe found in their own privacy policy. If you are using our Products/Service as part of an implementation
of our “Product/Service” other than a Cloud Implementation, please contact the Implementing Organization
to obtain information regarding what Personal Information they are collecting and how they are using or
sharing that information. In such case, we shall not be responsible for protection of personal information
however we suggest you to please read those third-party policies and agreements carefully.

Information We Collect

We may collect or receive Personal Information about you in various ways, depending on which of our
product/service, or our applications or our websites you use and how you interact with us.

Information You Provide and Information We Collect From Other Sources

You may choose to submit Personal Information and other information to us by purchasing , using or
interacting with our “ Product/Service”, such as when you create and manage a user account, join or connect
with a network, request technical support services, submit technical data, records, request information or
support from us, communicate with us by email, telephone, or online chat, upload information through our “
Product/Service”, subscribe to newsletters or other subscription services, register for training or conferences,
purchase products and services, submit job applications, or participate in surveys.

For certain of our “Product/Service”, we may ask you to provide information including:

• Basic personal details (e.g., your name, title, and gender);

• Contact details (e.g., your email address, postal address, and phone number);
• Professional details (e.g., your company or organization name and any professional organization
memberships);
• Usernames or URLs;
• Payment details (e.g., credit card information, bank account, etc.)
• Your photo; and
• Any other Personal Information you choose to provide us (e.g., in communications with technical support
services, marketing teams, or during the provision of products/services).
Some of the information is necessary for us to provide you particular “Product/Service”, and our ability to
deliver the “Product/Service” to you may be affected by your not providing certain information.

We may also collect these categories of information from sources other than directly from you. In particular,
we collect this information from publicly available sources (such as your employer’s website or professional
social networks such as LinkedIn, Facebook etc.), and may obtain Personal Information from third party data
 providers which maintain lists of individuals’ contact information. Other users of our “Product/Service” may
provide information about you when they submit content through use of our “Product/Service”. For example,
you may be mentioned in a technical support case opened by someone else. Similarly, an administrator may
provide your personal data such as when they designate you as the billing or technical contact on your
company’s account.

Please note that we may also have access to information about you that our customers may upload to our
cloud services.

Biometric Information

The Biometric Information is subject to those third-party’s own privacy policies, terms and conditions and
other policies. In such case, we shall not be responsible for protection of personal information however we
encourage you to read those third-party policies and agreements before participating in such credentialing
activities.

Information We Collect

When you access or use our “Product/Service”, we may collect certain information about your device and
your use of our “Product/Service”. Such information may include:

• information, including version information, about the web browser or application you are using;
• products/services you purchased, with related pricing;
• if you are using a mobile device, the model of the device and its operating system;
• crash data;
• a unique identifier we assign to you;
• your IP address; and
• Information about your usage of our “Product/Service”, including what functions or pages you use, the
frequency of your use, links that you click on, and how often you log in.
Location Information

In addition to the above, to provide certain features of our “Product/Service”, we may request your
permission to access location information from your device. Some functions of our “Product/Service” may
not work if you choose not to allow access to this location information. If you initially consent to sharing your
location information through one of our applications or websites, you can subsequently stop the collection of
this information by changing the settings of your device or by uninstalling the applications. In addition, even if
you have not enabled location services for the applications or websites, we may derive your general location
information from your use of the applications or websites, including from your Bluetooth signal while using
our Product/Service.

Cookies and Similar Technologies

When you use our websites, we may collect certain information by automated means, such as cookies. A
“cookie” is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely
identify the visitor’s browser or to store information or settings on the device. The information we collect in
this manner enables us to better serve you when you return to our sites – for example, it can “remember”
your email address to save you having to enter it manually upon your return. We also use cookies to track
responses to our marketing materials, such as emails and online advertisements. Your browser may tell you
how to be notified when you receive certain types of cookies or how to restrict or disable certain types of
cookies. For more information about our own cookies, please email us.

Some of our websites also use marketing automation technology to collect data on visitor’s behavior. These
cookies help us track your visits to our websites and enable us to create an engaging marketing experience
for you. We also use cookies to understand your interaction with the emails we send you, and to ensure
we’re sending you relevant information; specifically, cookies let us know whether our emails have been
opened, and which links are clicked. For more information on privacy and cookie policy, please email us.

Some of our websites may also feature cookies associated with certain unaffiliated companies. For
example, we partner with other companies to provide you with connections to certain social networks, such
as Facebook and Twitter, and to provide you with additional features such as YouTube. By engaging with
such other companies’ sites, for instance, by clicking the Facebook “Like” button found on our Site, such
companies may place session or persistent cookies on your device. This may allow these third-parties to
 collect information about your online activities over time and across websites. The use of these cookies is
subject to such third-parties’ own cookie policies, which we strongly recommends you review.

Web Analytics and Interest-Based Advertising

We may use web analytics services on our websites, such as those of Google Analytics. The service
providers that administer these services use technologies such as cookies to help us analyze how visitors
use the site. The information collected through these means (including IP address) is disclosed to or
collected directly by these service providers, who use the information to evaluate use of the website or for
advertising purposes, as described below.

Some of our online advertising takes place through Google Ads, Google Display Advertising. As part of this
program, we use Google Analytics features such as Retargeting. In connection with that feature and others
offered by ad networks, we and the operators of ad networks, including Google, may use third-party cookies
(such as the DoubleClick cookie) – and in some cases first-party cookies (such as the Google Analytics
cookie) – to inform, optimize, and serve ads across the internet based on a user’s past visits to our website.

You can opt out of Google Analytics for Display Advertising or customize Google Display Network ads using
the Google Ads Preferences Manager. To disable Google Analytics in general, please download the browser
add-on for the deactivation of Google Analytics provided by Google
at https://tools.google.com/dlpage/gaoptout. To learn more about other ad networks, including how to opt
out, click here.

Do Not Track

Some web browsers and mobile devices incorporate a “do not track” feature that, when enabled, signals to
websites and online services that you do not wish to be tracked. Because there is not yet an accepted
standard for how to respond to such a do-not-track signal, we do not recognize or respond to these signals.

How We Use the Information We Collect

We may use the information we collect from you to:

• provide products/services to you;

• bill/invoice you;
• manage any accounts that you may have with us;
• validate your identity;
• Send personalized marketing messages via email, post and telephone to you. Where required by
applicable law, we will only send these messages with your consent, and you have the right to opt out of
receiving marketing by contacting us;
• serve relevant advertising on our site and third-party sites related to our products and services which are
personalized to your interests;
• provide you with notice of product releases, special events, trainings, promotions or other matters
relevant to you;
• improve the services you receive from us;
• solicit your feedback;
• respond to your inquiries;
• prevent you from having to re-enter Personal Information about you on future visits to our websites or
subsequent use of our applications;
• facilitate your access to third-party services and resources;
• keep track of your activities;
• process your payments and purchases;
• operate, evaluate and improve our business (including developing new products and services; enhancing
and improving our services; managing our communications; analyzing our products; performing data
analytics; and performing accounting, auditing and other internal functions);
• detect and prevent fraud and other unauthorized activity and enforce our terms of use; and
• Comply with applicable legal requirements, relevant industry standards and our policies.
 We also use the information we obtain about you in other ways for which we provide specific notice at the
time of collection.

If you are an individual in the E.U., we may be required to have a legal basis to process your Personal
Information for these purposes under applicable E.U. law. We may ask for your consent in certain
circumstances as indicated above, but if we do not ask for your specific consent:

• We use your Personal Information for certain purposes as it is necessary to comply with contractual
obligations we have to you, including when we provide our “Product/Service” to you in accordance with
the applicable terms and conditions, or when we process payments and purchases you make;
• We may also use Personal Information to comply with our legal obligations, such as financial reporting
obligations and compliance with subpoenas or similar court orders or order of local
Government/Statutory/federal Agencies; and
• Where not strictly required by contract or by law, we use Personal Information to meet our legitimate
business interests (when the use is not overridden by your data protection interests) in running our
business efficiently, in advertising our products and services to existing and prospective customers,
understanding how our business is performing defending our interests and our legal rights, and keeping
our records accurate and up to date. We take steps to ensure that your Personal Information is not used
in ways other than those you would expect, and subject to laws in the country where you live, you have
the right to object to our uses of Personal Information on this basis.
How We May Share Information

We disclose information about you: (i) to our third-party service providers; (ii) to our other group companies;
(iii) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (iv) in
response to requests by government agencies, such as law enforcement authorities, (v) when we believe
disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an
investigation of suspected or actual illegal activity (vi) to protect our legitimate business interests or (vii) with
your consent, in any other case. We also reserve the right to transfer any information we have about you in
connection with any sale or transfer of all or a portion of our business or assets, including in the event of a
reorganization, dissolution or liquidation.

In addition, if you are using Our Product/Service, we may share certain of your information with the
administrator of our Product/Service Network that you are a member of, with other users of our Mobile
application, or with third party services with which our application is integrated.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the Personal Information
you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or
use following the best practices, controls and global standards.

We also ensure that, in compliance with applicable law, we do not retain Personal Information longer than
necessary. We will keep personal data about you for as long as we have a relationship with you, for example
as long as you wish to keep receiving marketing messages from us, or as long as you are a customer (and
for a reasonable period thereafter). When determining how long to retain Personal Information after we no
longer have a relationship with you, we take into account how long our customers usually want to continue
hearing from us, our legal obligations and the expectations of regulators, as well as the length of time
information is needed for internal audit purposes and to exercise or defend our legal rights.

Links to Other Websites

Our “Product/Service” may contain links to websites maintained by third parties, whose information and
privacy practices differ from ours, including, for example, websites that process online payments. We are not
responsible or liable for the content of any such websites, any use of such websites or the information or
privacy practices employed by the providers of such websites. We encourage you to read the privacy
statements of all third-party websites before using such websites or submitting any Personal Information or
any other information on or through such websites.

Not for Use by Children

The Services are not directed to, and we do not knowingly contact or collect Personal Information from,
individuals under the age of thirteen. If you are under the age of thirteen, these Services are not intended for
you and you should not provide us with any Personal Information.
Access and Correction

To request a copy of the Personal Information we maintain about you, update or correct inaccuracies in that
information, or request that we remove your Personal Information from our systems and stop contacting you
at any time, please send an email that details your request and includes your exact name, physical address
and email address. You also have in particular circumstances the right to object to our uses of your Personal
Information, the right to restrict our uses of your Personal Information, and the right to have personal data
transmitted in electronic form to you or to a third party (the right of “data portability”).

How to Contact Us

If you have any comments or inquiries about this Privacy Policy, if you would like to update information we
have about you or to exercise your rights, you may contact us by sending an email to
Support@loginworks.com

Loginworks Release 2.0 -2019- January 25