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PERVASIVE.SQL 7.

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SERVICE PACK INSTALLATION GUIDE

For Novell NetWare

ebix.com makes every effort to verify that the information published in this guide
is accurate. ebix.com reserves the right to modify or change the contents of this
guide at any time, without any obligation to notify any person or entity of such
changes.

Revised 01/12/00
TABLE OF CONTENTS
PRE-INSTALLATION CHECKLIST ................................................................................................ 4

PART I - PERVASIVE SERVICE PACK SERVER INSTALLATION.............................................. 5


PRE-INSTALLATION PROCEDURE...................................................................................................... 5
STEP 1 .......................................................................................................................................... 5
STEP 2 .......................................................................................................................................... 5
STEP 3 .......................................................................................................................................... 5
STEP 4 .......................................................................................................................................... 5
STEP 5 .......................................................................................................................................... 5
STEP 6 .......................................................................................................................................... 6
STEP 7 .......................................................................................................................................... 6
STEP 8 .......................................................................................................................................... 7
STEP 9 .......................................................................................................................................... 8
STEP 10 ........................................................................................................................................ 8
PART II - UPDATING FOLDERS ON SERVER.............................................................................. 9
STEP 1 .......................................................................................................................................... 9
STEP 2 .......................................................................................................................................... 9
STEP 3 ........................................................................................................................................ 10
STEP 4 ........................................................................................................................................ 10
PART III - PERVASIVE SERVICE PACK CLIENT REQUESTER INSTALLATION .................... 11
STEP 1 ........................................................................................................................................ 11
STEP 2 ........................................................................................................................................ 11
STEP 3 ........................................................................................................................................ 11
STEP 4 ........................................................................................................................................ 11
STEP 5 ........................................................................................................................................ 12
STEP 6 ........................................................................................................................................ 12
STEP 7 ........................................................................................................................................ 13
STEP 8 ........................................................................................................................................ 13
APPENDIX A: REMOVING OUTDATED VERSIONS OF BTRIEVE (VERSION 6.15 AND 6.10)15

APPENDIX B: HOW TO DETERMINE THE VERSION (BUILD NUMBER) OF THE EXISTING


PERVASIVE SERVICE PACK ...................................................................................................... 16
PART 1 - CHECKING THE VERSION OF PERVASIVE SERVICE PACK ON THE FILE SERVER ................... 16
STEP1 ......................................................................................................................................... 16
STEP2 ......................................................................................................................................... 16
STEP3 ......................................................................................................................................... 16
PART 2 - CHECKING THE VERSION OF PERVASIVE SERVICE PACK FOR THE CLIENT REQUESTER
(W INDOWS 95/98 WORKSTATION) ................................................................................................. 17
STEP1 ......................................................................................................................................... 17
STEP2 ......................................................................................................................................... 17
STEP3 ......................................................................................................................................... 17
APPENDIX C: HOW TO STOP, RELOAD AND CHANGE FILE ATTRIBUTE OF PERVASIVE
(BTRIEVE) AND SCALABLE SQL MODULES. ........................................................................... 18
PART 1 - STOPPING THE MODULES ................................................................................................ 18
STEP1 ......................................................................................................................................... 18
STEP2 ......................................................................................................................................... 18
PART 2 - RELOADING THE MODULES (AFTER APPLYING THE PATCHES)............................................ 18
STEP1 ......................................................................................................................................... 18

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STEP2 ......................................................................................................................................... 18
PART 3 – VERIFYING AND CHANGING (IF NEEDED) THE FILE ATTRIBUTE OF THE BTRIEVE AND SQL
MODULES ..................................................................................................................................... 19
STEP 1 ........................................................................................................................................ 19
STEP 2 ........................................................................................................................................ 19
STEP 3 ........................................................................................................................................ 19
STEP 4 ........................................................................................................................................ 19
STEP 5 ........................................................................................................................................ 19
APPENDIX D: PERVASIVE SQL SERVICE PACK 3 SERVER INSTALLATION ....................... 20
STEP 1 ........................................................................................................................................ 20
STEP 2 ........................................................................................................................................ 20
STEP 3 ........................................................................................................................................ 20
STEP 4 ........................................................................................................................................ 21
STEP 5 ........................................................................................................................................ 21
STEP 6 ........................................................................................................................................ 22
STEP 7 ........................................................................................................................................ 23
STEP 8 ........................................................................................................................................ 23
APPENDIX E: PERVASIVE SERVICE PACK 3 CLIENT REQUESTER INSTALLATION ......... 24
STEP 1 ........................................................................................................................................ 24
STEP 2 ........................................................................................................................................ 24
STEP 3 ........................................................................................................................................ 24
STEP 4 ........................................................................................................................................ 25
STEP 5 ........................................................................................................................................ 25
STEP 6 ........................................................................................................................................ 26
STEP 7 ........................................................................................................................................ 26

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PRE-INSTALLATION CHECKLIST
• Important - Perform a complete backup of your server prior to
installing the Pervasive Service Pack on the NetWare server.

• Check if you have the latest NetWare Support Pack installed. You may download the
Support Pack from the Novell web site. (http://support.novell.com/misc/patlst.htm)
A qualified Novell administrator or engineer should do this.

• The Pervasive Service pack installation will require a CD-ROM drive on the
administrative workstation.

• Determine where the Pervasive installation directories (BIN / Clients / Doc…etc) are
currently located on the server drive. The Pervasive installation directories are
installed under PVSW by default (Example F:\PVSW). You should have only one
PVSW folder on the NetWare file server. If you have installed Pervasive SQL 7 to the
server more than once, you may have a duplicate PVSW folder perhaps on a
different server drive. It is recommended that you remove any duplicate PVSW
folders on the same server. You may find PVSW on your local workstation
(C:\PVSW). This is the default folder for the Pervasive client.

If you have a BTI folder on the server (Example F:\BTI), chances are you still have
Btrieve version 6.15 installed. It is recommended that you remove all the old Btrieve
files from both the file server and the workstations. (See APPENDIX A)

• Determine the version (build number) of Pervasive Service Pack currently installed
on the server. (See Part 1 of APPENDIX B)

Note: If the current Pervasive Service Pack build number is 152, you have the final
Pervasive Service Pack for SQL 7 installed. You do not need to apply any Pervasive
Service Packs on the file server. However, you may still need to apply the Pervasive
Client Service Pack on the workstations. (See Part 2 of APPENDIX B)

Note:
Pervasive Service Pack 3 includes Pervasive Service Pack 1 and Service Pack 2.
Pervasive Service Pack 5 includes Pervasive Service Pack 4.

• Check and make sure the file attribute of the Pervasive modules (NLMs) is not read-
only. (See Part 3 of APPENDIX C)

• For ebix.com technical support, pcANYWHERE32 Version 8.0 or later is required. It


must be installed and tested on the administrative workstation. A 56k modem is
required on the administrative workstation.

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PART I - PERVASIVE SERVICE PACK SERVER INSTALLATION

Pre-installation procedure
• Stop the Btrieve and Scalable SQL modules. (See Part 1 of APPENDIX C)

Note: The rest of the steps in PART I must be done at the administrative workstation.
• If you have not already done so, check and make sure that the file attribute of the
Pervasive modules is not read-only. (See Part 3 of APPENDIX C)
Step 1
• Have all users log out of ebix.one (cd.one) completely.
• Log onto the network as an Administrator or someone with Supervisor RIGHTS.
• Place the ebix.com QMR Q4-99 disc in CD-ROM drive.

Step 2
• Click on Start and select Run. Click on the BROWSE button to locate the CD-ROM
drive. Expand the Pervasive Service Packs folder. Expand the Novell folder. Double
click on the Client folder.
• Copy SP3CLIENT.EXE and SP5CLNT.EXE to the PVSW folder on the Server.

Step 3
Note: You should have already determined the Service Pack version (build number)
installed on the file server. (See PRE-INSTALLATION CHECKLIST)

• If the current Service Pack build number is 112 or 132 go to Step 4 now.
• If the current Service Pack build number is less than 112, you must install Pervasive
Service Pack 3 (See APPENDIX D) prior to installing Service Pack 5 for the server.
Step 4
• Locate SP5NW_CI.EXE on the CD-ROM drive under
Pervasive Service Packs \ Novell \ Server folder.
• Double click on SP5NW_CI.EXE
Step 5
Click on Setup.

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Step 6
Click on Next.

Step 7
Check and verify if the Pervasive installation path (PVSW) on the server is correct. It
should be F:\PVSW. If not click on Browse to change it to the “Client Path”.

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Step 8
Click on next.

Note: This is a reminder to stop Pervasive modules. (See Part 1 of APPENDIX C) Click
on next to continue.

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Step 9
Click on next.

Step 10
Click Finish. Viewing the Report is usually not required unless there is a large number of
Warnings (over five). Call ebix.one support if you do have a large number of Warnings.

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PART II - UPDATING FOLDERS ON SERVER
Note: The steps in PART II must be done at the administrative workstation.
Step 1
Open the Microsoft Explorer (Right click on My Computer. Select Explore).
• Browse and expand the PVSW folder on the server (F:\PVSW).
• Hold down the Ctrl key then highlight Demodata and Sample folders in the Contents
window.

Step 2
Click on Edit and select Copy.

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Step 3
Expand the Clients folder under PVSW then double click the Win32 folder.

Step 4
Click on Edit and then select Paste. Click on View and select Refresh. You should now
find Demodata and Samples folders under the Win32 folder.

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PART III - PERVASIVE SERVICE PACK CLIENT REQUESTER
INSTALLATION

Note: PART III must be done at EACH workstation.


Step 1
• Exit all Window programs before applying Pervasive Service Pack.
• At the workstation, click on Start. Select Run. Browse, locate and click the PVSW
folder on the server (F:\PVSW).

Step 2
• Determine the Pervasive Service Pack version (build number) on the workstation.
(See Part 2 of APPENDIX B)
• If the current Service Pack build number is 112 or 132 go to Step 3 now.
• If the current Service Pack build number is less than 112, you must install Pervasive
Service Pack 3 Client Requester prior installing Service Pack 5 Client Requester.
(See APPENDIX E)

Step 3
Double click on SP5CLNT.EXE found under the PVSW folder on the server. Click on
Setup.

Step 4
Click on Next.

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Step 5
Click on Next.

Step 6
Click on Next.

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Step 7
Click on Next.

Step 8
Click Finish. Viewing the Report is usually not required unless there is a large number of
Warnings (over five). Call ebix.one support if you do have a large number of Warnings.

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APPENDIX A: REMOVING OUTDATED VERSIONS OF BTRIEVE
(VERSION 6.15 AND 6.10)

Note: There is no uninstall program to uninstall Btrieve 6.10 or 6.15. The outdated files
have to be removed manually.

From the workstation, locate and delete the BTI folder on the file server. (F:\BTI)

Use the Find utility to search for files listed below. (Click on Start. Select Find, then go
to Files or Folders.)

Remove all the following files on the file server’s PUBLIC folder (F:\PUBLIC). Also find
and remove any of those files found on the workstation’s C:\WINDOWS folder.

BREQNT.EXE PBROLL.EXE WBTICOMM.DLL


BREQUEST.EXE W16NR.DLL WBTRCALL.DLL
BREQUTIL.EXE W32BTICM.DLL WBTRTHNK.DLL
BROLLFWD.EXE W32NR.DLL WBTRV32.DLL
DBU_UI.DLL W32RQCFG.EXE WBTRVRES.DLL
NWIPXSPX.DLL WBROLL.EXE
NWLOCALE.DLL WBROLLRS.DLL

Note: Many, if not all, of these files are found in your C:\WINDOWS\SYSTEM folder.
DO NOT REMOVE THEM from C:\WINDOWS\SYSTEM folder

If you are currently using Version 6.10 you will need to perform these additional steps:

a) Use Microsoft Explorer to browse your C:\WINDOWS folder.


b) Locate Winstart.bat. Highlight this file.
c) Right click on Winstart.bat and choose edit.
d) Delete the line(s) containing brequest.exe.
e) From the File menu select Save.
f) From the File menu select Exit.

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APPENDIX B: HOW TO DETERMINE THE VERSION (BUILD
NUMBER) OF THE EXISTING PERVASIVE SERVICE PACK

Part 1 - Checking the version of Pervasive Service Pack on the file Server
Step1
Go to the file server or use RCONSOLE to access the server’s System Console prompt.
Step2
At the System Console prompt, type the following then press Enter:
load butil –ver /s
Look for Build number to the right of BTUIL.NLM v7.0.0
You should see something similar to the following.

Step3
Use the following guideline for interpreting the most recent service pack installed

Build 76 means the original install - No Service Pack installed.


Build 92 means Service Pack 1 is installed (on the server).
Build104 means Service Pack 2 is installed (on the server).
Build 112 means Service Pack 3 is installed (on the server).
Build 132 means Service Pack 4 is installed (on the server).
Build 152 means Service Pack 5 is installed (on the server).

Note: If the build number is 152, you do not need to apply any Pervasive Service Pack
for the server.

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Part 2 - Checking the version of Pervasive Service Pack for the Client
Requester (Windows 95/98 workstation)
Step1
At the workstation, click on Start. Select Programs. Select MS-DOS Prompt.
Step2
At the DOS prompt type the following then press Enter.

BUTIL –VER

The build number is on the upper right. You should see something similar to the
following:

Step3
Use the following guideline for interpreting the most recent service pack installed
Build 76 means the original install - No Service Pack installed.
Build 92 means Service Pack 1 is installed (on the workstation).
Build104 means Service Pack 2 is installed (on the workstation).
Build 112 means Service Pack 3 is installed (on the workstation).
Build 132 means Service Pack 4 is installed (on the workstation).
Build 152 means Service Pack 5 is installed (on the workstation).

Note: If the build number is 152, you do not need to apply any Pervasive Service Pack
for this workstation.

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APPENDIX C: HOW TO STOP, RELOAD AND CHANGE FILE
ATTRIBUTE OF PERVASIVE (BTRIEVE) AND SCALABLE SQL
MODULES.

Part 1 - Stopping the modules


Step1
Go to the file server or use RCONSOLE to access the server’s System Console prompt.
Step2
At the System Console prompt type the following:
SQLSTOP (press Enter)
BSTOP (press Enter)
You should see something similar to the following.

Part 2 - Reloading the modules (after applying the patches)


Step1
Go to the file server or use RCONSOLE to access the server’s System Console prompt.

Step2
At the System Console prompt type the following:
SQLSTART (press Enter)

Note: You do not need to type BSTART, the BSTART command is included in
SQLSTART command.

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Part 3 – Verifying and changing (if needed) the file attribute of the Btrieve
and SQL modules

Step 1
At the workstation, log onto the network as an Administrator or someone with Supervisor
RIGHTS.

Step 2
Click on Start. Select Programs. Select MS-DOS Prompt.

Step 3
At the DOS prompt, type F: (Press Enter) then type CD\SYSTEM (Press Enter)

Step 4
Type FLAG BTRIEVE.NLM (Press Enter)
If you see “Ro” (readonly) in the square bracket [Ro], go to step 5.
If you see “Rw” (readwrite) in the square bracket [Rw], skip step 5.

Step 5
Type FLAG BTRIEVE.NLM +RW SUB (Press Enter)
Repeat step 5 with rest of the NLMs listed below – substitute BTRIEVE.NLM with the
ones listed below.
BREBUILD.NLM
BROUTER.NLM
BSPXCOM.NLM
BSTART.NCF
BSTOP.NCF
BTCPCOM.NLM
BTIMSG.NLM
BUTIL.NLM
NWBSRVCM.NLM
NWINSEP.NLM
NWINSIB.NLM
NWINSS2.NLM
NWMKDE.NLM
NWSSRVCM.NLM
NWUCINIT.NLM
NWUCMGR.NLM
NWUCUTIL.NLM
RIUTIL.NLM
SQLSTART.NCF
SQLSTOP.NCF
SQLUTIL.NLM
SSPXCOM.NLM
SSQL.NLM
STCPCOM.NLM

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APPENDIX D: PERVASIVE SQL SERVICE PACK 3 SERVER
INSTALLATION

Step 1
• Have all users log out of ebix.one (cd.one)

• Stop the Pervasive (Btrieve) and Scalable SQL modules on the server .
(See Part 1 of APPENDIX C)

• If you have not already done so, check and make sure that the file attribute of the
Pervasive modules is not read-only. (See Part 3 of APPENDIX C)

Step 2
• Place the ebix.com QMR Q4-99 disc in CD-ROM drive.

• Click on Start and select Run. Click on the BROWSE button to locate the CD-ROM
drive. Expand Pervasive Service Packs folder. Expand the Novell folder.

• Click on the Server folder.

• Double click on SP3NW_CI.EXE

Step 3
Click on Setup.

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Step 4
Click on Next.

Step 5
Verify the Clients path for the existing Pervasive installation on the Novell server is
correct. It should be F:\PVSW. If not click on Browse to change it to the correct path.
Click on Next.

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Step 6
Click on Next.

Note: This is a reminder to stop Pervasive modules. (See Part 1 of APPENDIX C) Click
on next to continue.

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Step 7
Click Next.

Step 8
Click Finish. Viewing the Report is usually not required unless there is a large number of
Warnings (over five). Call ebix.one support if you do have a large number of Warnings.

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APPENDIX E: PERVASIVE SERVICE PACK 3 CLIENT
REQUESTER INSTALLATION
Note: Apply the Pervasive Service Pack 3 Client Requester only if the current Service
Pack build number on the workstation is less than 112. (See Part 2 of APPENDIX B)

If you have not installed the Pervasive Service Pack 3 for the server, you must
install it prior to installing the Pervasive Service Pack 3 client requester.
Step 1
• Exit all Window programs prior to applying Pervasive Service Pack.
• At the workstation, click Start. Select Run. Browse and locate the PVSW folder on
the server (F:\PVSW).
• Double click on SP3CLIENT.EXE under the PVSW folder on the server.

Step 2
Click on Setup.

Step 3
Click on Next.

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Step 4
Click on Next

Step 5
Click on Next

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Step 6
Click on Next

Step 7
Click Finish. Viewing the Report is usually not required unless there is a large number of
Warnings (over five). Call ebix.one support if you do have a large number of Warnings.

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