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By: Peep Laja Published: April 17, 2019 | Last updated: June 17, 2019
Your website design is more important for conversions than you think.
You can implement every conversion-boosting tactic in the world, but if
your web design looks like crap, it won’t do you much good.
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I agree to get emails.
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Here are 8 e ective web design principles you should know and
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1. Visual Hierarchy
Squeaky wheels get the grease, and prominent visuals get the attention.
Visual hierarchy is one of the most important principles behind good web
design. It’s the order in which the human eye perceives what it sees.
Without knowing anything about these circles, you were able to rank them
easily. That’s a visual hierarchy.
Certain parts of your website are more important than others (forms, calls
to action, value proposition, etc.), and you want those to get more
attention than the less important parts.
If you website menu has 10 items, are all of them equally important?
Where do you want the user to click? Make important links more
prominent.
Hierarchy doesn’t come only from size. Amazon makes the “Add to Cart”
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and “Buy Now” call-to-action buttons more prominent by using color:
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The biggest eye-catcher is the huge piece of meat (make me want it),
followed by the headline (say what it is), and a call to action (get it). Fourth
place goes to a paragraph of text under the headline; the h is the free
shipping banner, and the top navigation is last.
Exercise. Surf the web and consciously rank the elements in the visual
hierarchy. Then go look at your site. Is something important (i.e. key
information that visitors seek) too far down in the hierarchy? Make it
more prominent.
2. Divine Proportions
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The lower-case
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The Golden Ratio is the magical number 1.618 (φ). Designs Intent:
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proportions de ned by the golden ratio are, it’s believed, aesthetically
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pleasing.
Then, there’s the Fibonacci sequence. Each term is the sum of the two
previous terms: 0, 1, 1, 2, 3, 5, 8, 13, 21, and so on. The interesting thing is
the two seemingly unrelated topics produce the same exact number.
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Can the Golden Ratio work for web design? You bet. Here’s Twitter:
Doug Bowman
@stop
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So, if your layout width is 960px, divide it by 1.618 (=593px). You know
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that the width of the content area should be 593px and the9to
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Analyze Know
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If the website height is 760px tall, you can split it into 470px andInfluen…
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chunks (760/1.618=~470).
If you want to learn more, check out this article on how to apply the
Golden Ratio to typography.
3. Hick’s Law
Hick’s Law says that with every additional choice increases the time
required to take a decision.
The more options a user has on your website, the more di cult it is to use
(if it’s used at all). We need to eliminate choices. To make a better web
design, focus on eliminating distracting options throughout the design
process.
In an era of in nite choice, people need better lters! If you sell a huge
number of products, add better lters for easier decision-making. Wine
Library sells a huge amount of wine.
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4. Fitt’s Law
Fitt’s law stipulates that the time required to move to a target area (e.g.
click a button) is a function of the distance to the target and the size of the
target. In other words, the bigger an object and the closer it is, the easier it
is to use.
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On the mobile phone app, they also place the play button in an easy-to-
tap location.
Bigger isn’t always better. A button that takes up half the screen isn’t a
good idea, and we don’t need a mathematical study to tell us. Even so,
Fitt’s Law is a binary logarithm. This means that the predicted results of
the usability of an object run along a curve, not a straight line.
A tiny button is much easier to click when given a 20% size increase,
whereas a very large object, given the same 20% boost in size, won’t
deliver the same bene ts in usability.
This is similar to the rule of target size. The size of a button should be
proportional to its expected frequency of use. You can use mouse tracking
to see which buttons people use the most, then make popular buttons
bigger (easier to hit).
Let’s imagine there’s a form you want people to ll. At the end of the
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form, there are two buttons: “Submit” and “Reset” (clear elds).
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99.9999% want to hit “Submit.” Hence, the button should be much bigger
than ‘reset’. PACQ
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It’s a good idea to use images in your design. A visual communicates your
ideas much faster than text.
The best images follow the rule of thirds: An image should be divided
into nine equal parts by two equally spaced horizontal lines and two
equally spaced vertical lines. Important compositional elements should
be placed along these lines or at their intersections.
Below, see how the image on the right is more interesting? That’s rule of
thirds in action.
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Notice how you could see the dog without focusing on each black spot
that the dog consists of? A founder of gestaltism, Kurt Ko a, explained it
this way: “the whole exists independently from the parts.”
As it relates to web design, people see the whole of your website rst—
before they distinguish the header, menu, footer, and so on.
There are eight so-called gestalt design laws that allow us to predict how
people will perceive something. Here’s how each relates to web design:
1. Law of Proximity
People group things together that are close together in space. They
become a single perceived object.
For e ective web design, make sure that things that do not go together
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are not perceived as one. Similarly, you group related design elements
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2. Law of Similarity
We group similar things together. This similarity can occur in the form of
shape, color, shading, or other qualities.
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Here we group black dots into one group and whites into another one,
because, well, dots of the same color look similar to one another.
What’s this look like when applied to web design? Mixpanel uses a similar
design for links to case studies, so we see them as a single group, each
reinforcing the other:
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3. Law of Closure
We seek completeness. When shapes that aren’t closed or parts of a
picture are missing, our perception lls in the visual gap. We see a circle
and a square even though neither shape actually exists in the graphic
below.
Without the law of closure, we would just see di erent lines with di erent
lengths. But the law of closure combines the lines to form whole shapes.
Using the law of closure can make logos or design elements more
interesting. A good example is the World Wide Fund For Nature logo,
which was designed by Sir Peter Scott in 1961:
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4. Law of Symmetry
The mind perceives objects as symmetrical, forming around a center
point. It is perceptually pleasing to divide objects into an even number of
symmetrical parts.
When we see two symmetrical elements that are unconnected, the mind
perceptually connects them to form a coherent shape.
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For example, if there’s an array of dots, and half the dots move upward
while the other half move downward, we perceive the upward-moving
dots and downward-moving dots as two distinct units.
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6. Law of Continuity
People have a tendency to perceive a line as continuing its established
direction. When there’s an intersection between objects (e.g. lines), we
tend to perceive the two lines as two single, uninterrupted entities.
Stimuli remain distinct even with overlap.
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There are other gestalt laws, too, such as Figure and Ground or Law of
Good Gestalt. (Objects tend to be grouped together perceptually if they
form a pattern that is regular, simple, and orderly—like the Olympic
rings.) However, the ones covered above are the best guiding principles
for web design.
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The right amount of white space makes a website look “clean.” Intent:
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clean design is crucial to communicate a clear message, it doesn’t just
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mean less content.
A clean design makes the best use of the space it’s in. To create a clean site
design, you need to know how to communicate clearly by using white
space wisely. Made.com uses white space well:
The ne use of white space makes it easy to focus on the main message
and visuals, and the body copy is easy to read. In general, white space
promotes elegance and sophistication, improves legibility and drives
focus.
8. Occam’s Razor
When given several competing hypothesis, Occam’s razor urges you to
choose the one that makes the fewest assumptions and, thereby, o ers the
simplest explanation. To put it in the context of web design, Occam’s
Razor argues that the simplest solution is usually best.
”
The Angelpad team and mentors challenged us in many ways. “You
have too many things on your home page” was something we didn’t
agree with at rst, but we’re happy to test. And it turned out
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been wrong indeed. We removed 80% of the content, and Intent:
le one Decisions:
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sign-
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up button and one Learn More link on the home page. Conversion to
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sign up increased by 300%.
It’s not just about the looks, but also about how it works. Some companies
—like 37Signals—have turned “simple” into a business model. Here’s a
quote from the book Rework, written by founders Jason Fried:
Lots of people hate us because our products do less than the competition.
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They’re insulted when we refuse to include their pet feature. But we’re
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just as proud of what our products don’t do as we are of what they do.
”
We design them to be simple because we believe most so ware is too
complex: too many features, too many buttons, too much confusion.
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Simple, minimalist design does not guarantee that the design
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But, in my experience, simple is always better than the opposite—and,
hence, we should strive to simplify our web designs.
Conclusion
E ective web design and art are not the same. But many psychological
and design principles apply to websites. You can design a great website by
applying the relevant aspects of those laws to your layout, typography,
and images.
Design for the user and your business objectives. Good web design can
deliver aesthetically pleasing and nancially rewarding results.
Related Posts
People judge books by the cover and other people by their looks. Take a look…
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The easier your website is to use, the more people use it. An essential part…
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As you almost certainly know, copy
Updated is what
course: sells. That’s
Statistics true
for A/B in print, and it’s…
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Ghost buttons are transparent calls to action that appear on websites and in apps. They…
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Peep Laja
Peep Laja is the founder of CXL. He's a renowned conversion optimization champion
and was nominated as the most in uential CRO expert in the world.
After running the CXL agency arm for ve years, he started CXL Institute, where data-
driven marketers get trained.
Over the last 20 years, Peep has worked in web development, marketing consulting,
B2B sales, SEO, PPC, and SaaS.
Djava tech
7 years ago
Thank you, ▲
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Great article & very practical. Thanks for all the tips – I’ll be thinking about them
for awhile as we work on our website redesign. [But by the way, your photo under
#2 is of the PARTHENON (temple in Greece), not the PANTHEON (church in Rome
or church/crypt in Paris).]
Fernando
7 years ago
This blog post should be GOSPEL to anybody involved with designing websites.
otto
6 years ago
Peep Laja
6 years ago
Drew Callison
6 years ago
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Otto appears to be referring to the bible Peep. Your work is brilliant and certainly
invokes a serious change of my web designing consciousness. Great Post!
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siva
7 years ago
by
Sivakumar, HTML Developer
niresh
7 years ago
I knew some and i`ve learned some thnx for sharing this research work…
Ross Beamish
7 years ago
My yr.10 ICT students are going to get a LOT from this tomorrow. Thanks for the great
article.
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Abhi Rao
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7 years ago
I will be sharing your site with my composition students who are designing their
webfolios–great info, thanks! PACQ
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Aki Andrew
7 years ago
Mukesh Mak
6 years ago
Shelly O’Neill
6 years ago
Great article. Really useful information. Best I’ve read in a while on this subject. Thanks
so much for all your efforts.
Nela
6 years ago
Great article! I shared it in my article “Newbie’s Guide to Getting Started in Web Design
Business” I wrote for Webiny.com ▲
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Taylor Dean
6 years ago
nice post. i learn so many things from your article. i’ve been reading your articles and i
nd it helpful in making my projects.
Ash
6 years ago
Another amazing blog post Peep! How the heck did you learn about all these laws and
then apply them to design? Brilliant!
Bill B
6 years ago
Web designers would be wise to use products such as Microsoft OneNote and
EverNote as a way to jot down any ideas they have. These programs are great for
organizing your thoughts and putting them all in one place. It’s a great starting point
when trying to determine how to build your site.
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Pooria Kh.
6 years ago
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WoW! Purchase
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Great article, complete is a better expression here, complete set of basis i
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should have,
Michael Lysiak
6 years ago
Reyven
6 years ago
Wow! I really enjoyed reading this. I’m an aspiring web designer and these information
made me think I still have a lot to learn to be certi ed one.
Nice piece of article. Tweeted it as well. :)
Jess
6 years ago
These are all good tips and that piece of meat in the middle reminded me how hungry I
was!
bobit ▲
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6 years ago
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Benyamin
6 years ago
I thoroughly enjoyed reading this, i’ve bookmarked the page and will referring to it until
it has been memorised!
Emma
6 years ago
Good article. Next time you might want to have someone proofread it for spelling and
punctuation. (That is, if you value “aesthetically and nancially rewarding results.”
jason404
6 years ago
jason404
6 years ago
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6 years ago
Superb article, bookmarked with a plan to read over and again to sink your musings in.
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5 years ago
Super agree!! What you posted and shared here is something is valuable to many
web designers! Thanks a lot!
Giulio
6 years ago
Azanka
6 years ago
Great post but I would like to make a correction. Pantheon is in Rome and not Greek –
In the photo this the Parthenon from Athens.
Nicholas
6 years ago
Thank you for a brilliantly concise overview and compelling examples. It all has that
ring of unstated truth about it.
Well done Peep!
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Don
6 years ago
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Great Post, i learn a lot form this article. I hope you can post more for beginners in web
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Chris Brown
6 years ago
I like the information shared. Your efforts in researching such a good content is really
appreciated. I like everything written but the important that taken my attention is the
Law of Common Fate, which is really new to me. I am a web designer and love reading
blogs. Keep sharing latest news about market.
Igor
5 years ago
Great article, loved reading it. I think it will in uence my future desings a bit, though I
allready know about some things. Keep it up!
Jacquelyne Bicklein
5 years ago
Rusty Macauley
5 years ago
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It’s nearly impossible to nd knowledgeable people in this particular subject, but you
seem like you know what you’re talking about! Thanks
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5 years ago
Amazing!!!!! Excellent blog post. Even non technical person would understand what a
user needs and designers would know what should be included and what needs to be
not. I must say one should share this blog post before leaving it.
Emilda Daniel
5 years ago
Great article, it’s very useful to know the most important principles in web designing.
I’m a web designer. I’m going to consider these article for my next web design work.
Thank you a lot for this valuable article. :)
OmwengaDev
4 years ago
Great piece!! Awesome and practical too. It’s a game changer to me.
Keep it up!
Wouter Dieleman
4 years ago
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Michael Milligan
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4 years ago
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Himani Khanna
4 years ago
Very informative stuff. You are way beyond than just a writer. I have never been so
impressed before with the other articles. This piece must have taken a while to explore
things. Very nice.
Tanya
4 years ago
Fuck Yeah!
Tim
4 years ago
Your de nition of Occam’s Razor is not correct. It should read the simplest solution
that contains the necessary components is better. Just because something is simpler
doesn’t mean it’s correct. Otherwise, this is a helpful article with time-tested principles.
DAS Realtors
4 years ago
sunil
4 years ago
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Great knowledge learn form u.
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Ryan
4 years ago
Peep – Awesome post, one of the best marketing posts I’ve read in awhile. I took away
a ton of new knowledge. Nice work!
Ryan
Ayesha
4 years ago
Thank you so much sir for providing us this way great deal of knowledge . God bless
you. Keep helping folk the same way you are doing. :)
Best Regards
Sachin Patil
4 years ago
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31/08/2019 8 Effective Web Design Principles to Know in 2019 | CXL
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Updated course: Statistics for A/B testing
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