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31/08/2019 8 Effective Web Design Principles to Know in 2019 | CXL

8 Web Design Principles to Know


in 2019
HomeAll Things Data-Driven Marketing

By: Peep Laja Published: April 17, 2019 | Last updated: June 17, 2019

Your website design is more important for conversions than you think.
You can implement every conversion-boosting tactic in the world, but if
your web design looks like crap, it won’t do you much good.

Design is not just something designers do. Design is marketing. Design is


your product and how it works. The more I’ve learned about the
principles of web design, the better results I’ve gotten.

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By Karl Gilis

Go from principles to practice. Watch free


courses on UX & Usability.

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Here are 8 e ective web design principles you should know and
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1. Visual Hierarchy
Squeaky wheels get the grease, and prominent visuals get the attention.
Visual hierarchy is one of the most important principles behind good web
design. It’s the order in which the human eye perceives what it sees.

Exercise. Please rank the circles in the order of importance:

Without knowing anything about these circles, you were able to rank them
easily. That’s a visual hierarchy.

Certain parts of your website are more important than others (forms, calls
to action, value proposition, etc.), and you want those to get more
attention than the less important parts.

If you website menu has 10 items, are all of them equally important?
Where do you want the user to click? Make important links more
prominent.

Hierarchy doesn’t come only from size. Amazon makes the “Add to Cart”

and “Buy Now” call-to-action buttons more prominent by using color:
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Which buttons catch your eye?


Color can help elements of a
web page stand out.

Start with the business objective


You should rank elements on your website based on your business
objective. If you don’t have a speci c goal, you won’t know what to
prioritize.

Here’s an example. It’s a screenshot I took from the Williams-Sonoma


website. They want to sell outdoor cookware.


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Visual hierarchy is essential to e ective web design.

The biggest eye-catcher is the huge piece of meat (make me want it),
followed by the headline (say what it is), and a call to action (get it). Fourth
place goes to a paragraph of text under the headline; the h is the free
shipping banner, and the top navigation is last.

This is visual hierarchy—a timeless principle of web design—well done.

Exercise. Surf the web and consciously rank the elements in the visual
hierarchy. Then go look at your site. Is something important (i.e. key
information that visitors seek) too far down in the hierarchy? Make it
more prominent.

2. Divine Proportions


The lower-case
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Greek letter phi is  


used for the
Golden Ratio.
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The Golden Ratio is the magical number 1.618 (φ). Designs Intent:
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proportions de ned by the golden ratio are, it’s believed, aesthetically
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pleasing.

Then, there’s the Fibonacci sequence. Each term is the sum of the two
previous terms: 0, 1, 1, 2, 3, 5, 8, 13, 21, and so on. The interesting thing is
the two seemingly unrelated topics produce the same exact number.

Here’s what the Golden Ratio looks like:

Many artists and architects use proportions to approximate the Golden


Ratio. A famous example is the Parthenon, built in Ancient Greece:


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Can the Golden Ratio work for web design? You bet. Here’s Twitter:

Here’s a comment, from years ago, by Twitter’s creative director, Doug


Bowman. The design choice wasn’t accidentalp:

Doug Bowman
@stop

To anyone curious about #NewTwitter column proportions, know ▲


that we didn't leave those ratios to chance. http://flic.kr/p/8ETYM7
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119 6:27 PM - Sep 28, 2010


 
274 people are talking about this

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So, if your layout width is 960px, divide it by 1.618 (=593px). You know
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that the width of the content area should be 593px and the9to
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Things to367px.
Analyze Know
and
If the website height is 760px tall, you can split it into 470px andInfluen…
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chunks (760/1.618=~470).

If you want to learn more, check out this article on how to apply the
Golden Ratio to typography.

3. Hick’s Law
Hick’s Law says that with every additional choice increases the time
required to take a decision.

You’ve experienced this countless times at restaurants. Menus with huge


options make it di cult to choose your dinner. If it o ered two options,
making a decision would take much less time. This is similar to the
Paradox of Choice—the more choices you give, the easier it is to choose
nothing. Both principles come into play with web design.

The more options a user has on your website, the more di cult it is to use
(if it’s used at all). We need to eliminate choices. To make a better web
design, focus on eliminating distracting options throughout the design
process.

In an era of in nite choice, people need better lters! If you sell a huge
number of products, add better lters for easier decision-making. Wine
Library sells a huge amount of wine.

They do a good job with the lters:


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4. Fitt’s Law
Fitt’s law stipulates that the time required to move to a target area (e.g.
click a button) is a function of the distance to the target and the size of the
target. In other words, the bigger an object and the closer it is, the easier it
is to use.

Spotify makes it easier to hit “Play” than other buttons:


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On the mobile phone app, they also place the play button in an easy-to-
tap location.

Bigger isn’t always better. A button that takes up half the screen isn’t a
good idea, and we don’t need a mathematical study to tell us. Even so,
Fitt’s Law is a binary logarithm. This means that the predicted results of
the usability of an object run along a curve, not a straight line.

A tiny button is much easier to click when given a 20% size increase,
whereas a very large object, given the same 20% boost in size, won’t
deliver the same bene ts in usability.

This is similar to the rule of target size. The size of a button should be
proportional to its expected frequency of use. You can use mouse tracking
to see which buttons people use the most, then make popular buttons
bigger (easier to hit).

Let’s imagine there’s a form you want people to ll. At the end of the

form, there are two buttons: “Submit” and “Reset” (clear elds).
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99.9999% want to hit “Submit.” Hence, the button should be much bigger
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5. Rule of Thirds Optimize
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It’s a good idea to use images in your design. A visual communicates your
ideas much faster than text.

The best images follow the rule of thirds: An image should be divided
into nine equal parts by two equally spaced horizontal lines and two
equally spaced vertical lines. Important compositional elements should
be placed along these lines or at their intersections.

Below, see how the image on the right is more interesting? That’s rule of
thirds in action.

The rule of thirds is a simple design principle to follow for


images.the (Image source)

Using beautiful, big images contributes to good web design. If your


images are more interesting, your website will be more appealing.

6. Gestalt Design Laws


Gestalt psychology is a theory of the mind and brain. Its principle is that
the human eye sees objects in their entirety before perceiving their
individual parts. ▲
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Here’s what I mean:


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Notice how you could see the dog without focusing on each black spot
that the dog consists of? A founder of gestaltism, Kurt Ko a, explained it
this way: “the whole exists independently from the parts.”

As it relates to web design, people see the whole of your website rst—
before they distinguish the header, menu, footer, and so on.

There are eight so-called gestalt design laws that allow us to predict how
people will perceive something. Here’s how each relates to web design:

1. Law of Proximity 
People group things together that are close together in space. They
become a single perceived object.

For e ective web design, make sure that things that do not go together

are not perceived as one. Similarly, you group related design elements
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together (navigation menu, footer, etc.) to communicate that they form



a
whole.

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The Law of Proximity shows how the mind naturally groups


(or separates) items based on their distance from one
another.

Craigslist uses this law to make it easy to understand which sub-categories


fall under “for sale”:

2. Law of Similarity
We group similar things together. This similarity can occur in the form of
shape, color, shading, or other qualities.


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Here we group black dots into one group and whites into another one,
because, well, dots of the same color look similar to one another.

What’s this look like when applied to web design? Mixpanel uses a similar
design for links to case studies, so we see them as a single group, each
reinforcing the other:


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3. Law of Closure
We seek completeness. When shapes that aren’t closed or parts of a
picture are missing, our perception lls in the visual gap. We see a circle
and a square even though neither shape actually exists in the graphic
below.

Without the law of closure, we would just see di erent lines with di erent
lengths. But the law of closure combines the lines to form whole shapes.

Using the law of closure can make logos or design elements more
interesting. A good example is the World Wide Fund For Nature logo,
which was designed by Sir Peter Scott in 1961:


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4. Law of Symmetry
The mind perceives objects as symmetrical, forming around a center
point. It is perceptually pleasing to divide objects into an even number of
symmetrical parts.

When we see two symmetrical elements that are unconnected, the mind
perceptually connects them to form a coherent shape.

When we look at the image above, we tend to observe three pairs of


symmetrical brackets rather than six individual brackets.

People prefer symmetric appearances over asymmetric ones. Alternating


columns of images and text, centered sliders, and a three-column list add
to the visual enjoyment of the Trello homepage design:


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5. Law of Common Fate


We tend to perceive objects as lines that move along a path. We group
together objects that have the same trend of motion and are, therefore, on
the same path.

Mentally, people group together sticks or raised hands pointing


somewhere because they all point in the same direction. In your site
design, you can use this to guide the user’s attention to something (e.g. a
sign-up form, value proposition, etc).


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For example, if there’s an array of dots, and half the dots move upward
 
while the other half move downward, we perceive the upward-moving
dots and downward-moving dots as two distinct units.
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6. Law of Continuity
People have a tendency to perceive a line as continuing its established
direction. When there’s an intersection between objects (e.g. lines), we
tend to perceive the two lines as two single, uninterrupted entities.
Stimuli remain distinct even with overlap.

Fixel uses this to connect faces to bios:


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There are other gestalt laws, too, such as Figure and Ground or Law of
Good Gestalt. (Objects tend to be grouped together perceptually if they
form a pattern that is regular, simple, and orderly—like the Olympic
rings.) However, the ones covered above are the best guiding principles
for web design.

7. White space and clean design


White space (also called “negative space”) is the portion of a web page that
remains “empty.” It’s the space between graphics, margins, gutters, space
between columns, space between lines of type, or visuals.

It’s not just “blank” space—it’s an important element of web design. It


enables objects within it to exist. White space is all about the use of
hierarchy for information, typography, color, or images. ▲
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A page without white space, crammed full of text or graphics, risks  


appearing busy or cluttered. Typically, it’s di cult to read. (People won’t
even bother.) This is why simple websites are scienti cally better.
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The right amount of white space makes a website look “clean.” Intent:
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clean design is crucial to communicate a clear message, it doesn’t just
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mean less content.

A clean design makes the best use of the space it’s in. To create a clean site
design, you need to know how to communicate clearly by using white
space wisely. Made.com uses white space well:

The ne use of white space makes it easy to focus on the main message
and visuals, and the body copy is easy to read. In general, white space
promotes elegance and sophistication, improves legibility and drives
focus.

Read more about white space and simplicity.

8. Occam’s Razor
When given several competing hypothesis, Occam’s razor urges you to
choose the one that makes the fewest assumptions and, thereby, o ers the
simplest explanation. To put it in the context of web design, Occam’s
Razor argues that the simplest solution is usually best.

In a post about their Angelpad experience, Pipedrive’s team writes: ▲


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The Angelpad team and mentors challenged us in many ways. “You
have too many things on your home page” was something we didn’t
agree with at rst, but we’re happy to test. And it turned out
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been wrong indeed. We removed 80% of the content, and Intent:
le one Decisions:
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sign-
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and
up button and one Learn More link on the home page. Conversion to
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sign up increased by 300%.

It’s not just about the looks, but also about how it works. Some companies
—like 37Signals—have turned “simple” into a business model. Here’s a
quote from the book Rework, written by founders Jason Fried:

Lots of people hate us because our products do less than the competition.

They’re insulted when we refuse to include their pet feature. But we’re
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just as proud of what our products don’t do as we are of what they do.


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We design them to be simple because we believe most so ware is too
complex: too many features, too many buttons, too much confusion.
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Simple, minimalist design does not guarantee that the design
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But, in my experience, simple is always better than the opposite—and,
hence, we should strive to simplify our web designs.

Conclusion
E ective web design and art are not the same. But many psychological
and design principles apply to websites. You can design a great website by
applying the relevant aspects of those laws to your layout, typography,
and images.

Design for the user and your business objectives. Good web design can
deliver aesthetically pleasing and nancially rewarding results.

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Peep Laja

Peep Laja is the founder of CXL. He's a renowned conversion optimization champion
and was nominated as the most in uential CRO expert in the world.

After running the CXL agency arm for ve years, he started CXL Institute, where data-
driven marketers get trained.

Over the last 20 years, Peep has worked in web development, marketing consulting,
B2B sales, SEO, PPC, and SaaS.

Join the Conversation Add Your Comment

Djava tech
7 years ago

Great article….!!!Nice to know about new


things with helping concept. I am almost brand new to blogging and really like
your post, it is really on target! Thanks for all of your time & work. Hope
you always write this blog.

Thank you, ▲
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The given information is very effective.


 

I’ll keep update with the same.


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DeEtte
5 years ago

Great article & very practical. Thanks for all the tips – I’ll be thinking about them
for awhile as we work on our website redesign. [But by the way, your photo under
#2 is of the PARTHENON (temple in Greece), not the PANTHEON (church in Rome
or church/crypt in Paris).]

Fernando
7 years ago

This blog post should be GOSPEL to anybody involved with designing websites.

otto
6 years ago

so, it’s made up and shouldn’t be believed?

Peep Laja
6 years ago

Whats made up?

Drew Callison
6 years ago

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Otto appears to be referring to the bible Peep. Your work is brilliant and certainly
 
invokes a serious change of my web designing consciousness. Great Post!

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siva
7 years ago

nice research, thanks for sharing

by
Sivakumar, HTML Developer

niresh
7 years ago

I knew some and i`ve learned some thnx for sharing this research work…

Ross Beamish
7 years ago

My yr.10 ICT students are going to get a LOT from this tomorrow. Thanks for the great
article.

Peep Laja Peep Laja


7 years ago

Great, hope they’re interested.


Abhi Rao
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7 years ago
 

I will be sharing your site with my composition students who are designing their
webfolios–great info, thanks! PACQ
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Aki Andrew
7 years ago

this is very good, thanks for the info

Mukesh Mak
6 years ago

Great article….!!!Nice to know about new


things with helping concept. I am almost brand new to blogging and really useful for
me .that is collection of the tools are helpful for the web designing.
Thank you

Shelly O’Neill
6 years ago

Great article. Really useful information. Best I’ve read in a while on this subject. Thanks
so much for all your efforts.

Nela
6 years ago

Great article! I shared it in my article “Newbie’s Guide to Getting Started in Web Design
Business” I wrote for Webiny.com ▲
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Logo Design Singapore


PACQ
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Hi there! Quick question that’s completely off topic. Do you know how toAnalyze
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Taylor Dean
6 years ago

nice post. i learn so many things from your article. i’ve been reading your articles and i
nd it helpful in making my projects.

Ash
6 years ago

Another amazing blog post Peep! How the heck did you learn about all these laws and
then apply them to design? Brilliant!

Bill B
6 years ago

Web designers would be wise to use products such as Microsoft OneNote and
EverNote as a way to jot down any ideas they have. These programs are great for
organizing your thoughts and putting them all in one place. It’s a great starting point
when trying to determine how to build your site.

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Pooria Kh.  

6 years ago
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WoW! Purchase
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and
Great article, complete is a better expression here, complete set of basis i
Optimizedesigner
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should have,

wonderful article, thanks to you

Michael Lysiak
6 years ago

Thanks for sharing. These principals will de nitely be useful to me.

Reyven
6 years ago

Wow! I really enjoyed reading this. I’m an aspiring web designer and these information
made me think I still have a lot to learn to be certi ed one.
Nice piece of article. Tweeted it as well. :)

Jess
6 years ago

These are all good tips and that piece of meat in the middle reminded me how hungry I
was!

bobit ▲
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6 years ago
 

really worth tips


i like the rst principle very much PACQ
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Benyamin
6 years ago

I thoroughly enjoyed reading this, i’ve bookmarked the page and will referring to it until
it has been memorised!

Emma
6 years ago

Good article. Next time you might want to have someone proofread it for spelling and
punctuation. (That is, if you value “aesthetically and nancially rewarding results.”

jason404
6 years ago

That’s the Acropolis, not the Pantheon (which is in ancient Rome).

jason404
6 years ago

…actually, the Parthenon to be more speci c!


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6 years ago
 

Superb article, bookmarked with a plan to read over and again to sink your musings in.
PACQ
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5 years ago

Super agree!! What you posted and shared here is something is valuable to many
web designers! Thanks a lot!

Giulio
6 years ago

The Occam’s razor part is incredible. 300% increased conversion, wow

Azanka
6 years ago

Great post but I would like to make a correction. Pantheon is in Rome and not Greek –
In the photo this the Parthenon from Athens.

Nicholas
6 years ago

Thank you for a brilliantly concise overview and compelling examples. It all has that
ring of unstated truth about it.
Well done Peep!


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Don  

6 years ago
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Great Post, i learn a lot form this article. I hope you can post more for beginners in web
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design like me.. 9to
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Chris Brown
6 years ago

I like the information shared. Your efforts in researching such a good content is really
appreciated. I like everything written but the important that taken my attention is the
Law of Common Fate, which is really new to me. I am a web designer and love reading
blogs. Keep sharing latest news about market.

Igor
5 years ago

Great article, loved reading it. I think it will in uence my future desings a bit, though I
allready know about some things. Keep it up!

Jacquelyne Bicklein
5 years ago

I couldn’t refrain from commenting. Exceptionally well written!

Rusty Macauley
5 years ago

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It’s nearly impossible to nd knowledgeable people in this particular subject, but you
 
seem like you know what you’re talking about! Thanks

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5 years ago

Amazing!!!!! Excellent blog post. Even non technical person would understand what a
user needs and designers would know what should be included and what needs to be
not. I must say one should share this blog post before leaving it.

Emilda Daniel
5 years ago

Great article, it’s very useful to know the most important principles in web designing.
I’m a web designer. I’m going to consider these article for my next web design work.
Thank you a lot for this valuable article. :)

OmwengaDev
4 years ago

Great piece!! Awesome and practical too. It’s a game changer to me.
Keep it up!

Wouter Dieleman
4 years ago

You’re a goddamn machine son.


Michael Milligan
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4 years ago
 

Careful with the language, please.


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Himani Khanna
4 years ago

Very informative stuff. You are way beyond than just a writer. I have never been so
impressed before with the other articles. This piece must have taken a while to explore
things. Very nice.

Tanya
4 years ago

Fuck Yeah!

Tim
4 years ago

Your de nition of Occam’s Razor is not correct. It should read the simplest solution
that contains the necessary components is better. Just because something is simpler
doesn’t mean it’s correct. Otherwise, this is a helpful article with time-tested principles.

DAS Realtors
4 years ago

Thanks ! it is too useful and important for all of us. Great !



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sunil  

4 years ago
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Great knowledge learn form u.
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Ryan
4 years ago

Peep – Awesome post, one of the best marketing posts I’ve read in awhile. I took away
a ton of new knowledge. Nice work!

Ryan

Ayesha
4 years ago

The article displayed above is a complete package of theoretical knowledge


sequenced through a very sophisticated manner by Sir Peep Laja. Especially for new
learners like me . I must give an approval here as per a professional from the same
eld, that gestalt law is indeed very practical in website designing as mentioned above.

Thank you so much sir for providing us this way great deal of knowledge . God bless
you. Keep helping folk the same way you are doing. :)
Best Regards

Sachin Patil
4 years ago

Really Great Information, it will help me to learn more.


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