Icmabe Program

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WELCOME MESSAGES FROM CONFERENCE CHAIR
Dr. Ir. Amelia Naim Indrajaya, MBA

Welcome, all respected Researchers to the 2017 ICMABE (International Conference on
Management, Accounting Business and Entrerpreneurship), at IPMI International Business
School, Jakarta. The theme of this year conference is “Enhancing Sustainable Competitive
Advantage Through Research Collaboration. The theme is very much served and shown
through this program book which includes almost 200 abstracts representing 9 countries:
Indonesia, Malaysia, Pakistan, India, Nigeria, Hong Kong, Japan, Philipinnes, and The
Netherland. These papers cover a wide range of disciplines consisted of Strategic Management,
Economics, Finance, Islamic Finance, Marketing, Entrepreneurship, Business, Management,
and bring new insights of the knowledge and research world. This conference is possible
through collaboration between IPMI International Business School, UTM Malaysia and ASIA
Mediterranean. The later will be responsible for the publication process.
We are delighted that we will have a special keynote speech from the Ministry of Research and
Education, and the Minister of Village, Development of Underdeveloped Regions and
Transmigration as the honorary Alumni of IPMI International Business School who is a great
supporter for IPMI to be the Center of Excellence on Management and Business Research in
Indonesia and the ASIA regions. We will also feature Mr. Jimmy Gani, our respected Chief
Executive Officer which serves as well as the Head of Sekolah Tinggi Manajemen IPMI,
Kalibata, Jakarta, Indonesia. We are supported as well by the embassy of Malaysia to show the
collaborations between Indonesia and Malaysia as the two countries who share the same
cultural origin. The honorary speakers will deliver insightful keynote on the emerging agenda
of the conference.
IPMI International Business School (Sekolah Tinggi Manajement IPMI) is collaborating with
ASIA, a Research Society intended to create a symbiotic partnership between Academia and
Industry to provide sustainable solutions for social and industrial issues. ASIA Mediterranean
network is a conference management system which aims to bring all respective stakeholder,
including practitioners, educators, and professionals on one platform from all over the globe to
share the latest developments and transfer the academic and tacit knowledge to make the
society more sustainable and knowledgable.
To support the quality of the future research, ICMABE are having a complete package of
supports for the researcher in the form of Pre-Conference workshops in the area of SEM, PLS,
Handling Research Bias and Big Data. We also acknowledge high accomplishements of
researchers through their poster and 5 minutes 5 slides competition, and best presenters for
every sessions.
We are hoping that these endeavours will truly support the Role of Researchers in Enhancing
Sustainable Competitive Advantage of the world through Research and Collaboration.
International Conference on Management, Accounting, Business and Entrepreneurship

Jakarta – Indonesia, 17 – 18 October 2017
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Table of Contents
WELCOME MESSAGES FROM CONFERENCE CHAIR ........................................................................................I
PRE-CONFERENCE TRAINING WORKSHOP ................................................................................................... XII
TIME TABLE ........................................................................................................................................................ XIV
GUIDE TO SESSION CHAIRS............................................................................................................................. XIV
SESSION CHAIRS & JUDGES ............................................................................................................................ XVI
EDITORIAL TEAM ........................................................................................................................................... XXIII
COMMITTEE ..................................................................................................................................................... XXIV
OUR DIGNITARIES ........................................................................................................................................... XXV
ABSTRACT ....................................................................................................................................................... XXVII
ABSTRACT ID: ICMABE-2017-AF-1 ...................................................................................................................... 1
FINANCIAL ILLITERACY AND PORTFOLIO DIVERSIFICATION ....................................................................... 1
ABSTRACT ID: ICMABE-2017-MGT-2 ................................................................................................................... 1
THE IMPORTANCE OF PURPOSIVE NEED GRATIFICATION AND SOCIAL NETWORKING SERVICE DRIVEN
BRAND KNOWLEDGE ................................................................................................................................. 1
PERFORMANCE MEASURE OF ADVANCE USE CASE POINT COST ESTIMATION MODEL: A CASE STUDY ..... 1
THE EXTENT OF COMPLIANCE WITH THE GRI GUIDELINES AND THE INFORMATION DISCLOSED BY
NIGERIAN LISTED COMPANIES ................................................................................................................... 2
KNOWLEDGE MANAGEMENT AND MICRO BUSINESS ............................................................................... 2
PERSONALITY TRAITS AND SITUATIONAL MOTIVATION OF BANKERS IN PUBLIC SECTOR ......................... 2
ABSTRACT ID: ICMABE-2017-ENT-7 .................................................................................................................... 3
INNOVATION LEARNING ENTREPRENEURSHIP WITH BMC GAMES ........................................................... 3
THE ROLE OF E-CRM AND E-SERVICE QUALITY IN IMPROVING CONSUMER E-LOYALTY IN THE
TELECOMMUNICATION INDUSTRY ............................................................................................................ 3
DEFINING AND MEASURING ISLAMIC FINANCIAL LITERACY ...................................................................... 3
ABSTRACT ID: ICMABE-2017-MGT-10 ................................................................................................................. 4
THE MOSQUE MANAGEMENT MODEL IN DEVELOPING COMMUNITY BASED ECONOMICS AND SOCIAL
ENGAGEMENT ........................................................................................................................................... 4
ABSTRACT ID: ICMABE-2017-AF-11 .................................................................................................................... 4
THE EFFECTS OF FIRM CHARACTERISTICS AND INVESTMENT TOWARDS THE FIRM'S VALUE IN INDONESIA
INFRASTRUCTURE SECTOR ........................................................................................................................ 4
TOWARDS SUSTAINABLE PERFORMANCE: PROMOTING ECO DESIGN IN GREEN SUPPLY CHAIN
MANAGEMENT PRACTICES ........................................................................................................................ 5
ABSTRACT ID: ICMABE-2017-BUS-13 .................................................................................................................. 5
SOCIAL CAPITAL ROLES IN MAINTAINING INVESTMENT SUSTAINABILITY IN LUMAJANG REGENCY .......... 5
AN INTEGRATED APPROACH OF GREEN SUPPLY CHAIN MANAGEMENT ................................................... 5
THE INFLUENCE OF GOOD CORPORATE GOVERNANCE AND COMPANY SIZE ON PROFIT MANAGEMENT IN
BANKING COMPANIES REGISTERED IN 2011-2015 INDONESIA STOCK EXCHANGE ................................... 6
NECESSARY AND SUPPORTIVE CONDITIONS FOR TACIT KNOWLEDGE TRANSFER: A CONCEPTUAL
FRAMEWORK ............................................................................................................................................. 6
THE RELATIONSHIP OF EMPLOYEE ENGAGEMENT, ORGANIZATIONAL COMMITMENT AND
ORGANIZATIONAL CITIZENSHIP BEHAVIOR ............................................................................................... 7
FROM CRITICAL SUCCESS FACTORS TO CRITICAL SUCCESS LEVELS FOR TRANSFER OF KNOWLEDGE; A
REVIEW OF LITERATURE ............................................................................................................................ 7

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ABSTRACT ID: ICMABE-2017-IE-19 ...................................................................................................................... 7

THE EFFECT EXPERIENTIAL MARKETING AND CUSTOMER VALUE ON LOYALTY AMONG MUSLIM TOURISTS
................................................................................................................................................................... 7
THE IMPACT OF LEADERSHIP STYLE ON EMPLOYEES’ MOTIVATION: AN EMPIRICAL STUDY OF
MANUFACTURING COMPANIES IN JAKARTA INDONESIA .......................................................................... 8
ABSTRACT ID: ICMABE-2017-IE-21 ...................................................................................................................... 8
THE ROLE OF ISLAMIC MOTIVATION, GENERIC MOTIVATION, AND THE IMPORTANCE OF DESTINATION
ATTRIBUTES ON THE SATISFACTION AND LOYALTY OF MUSLIM TOURIST ................................................. 8
OWNERSHIP STRUCTURE AND NON-PERFORMING LOANS: EVIDENCE FROM INDONESIA BANKS ............ 9
MEASURING FINANCIAL PERFORMANCES OF PT ADHI KARYA (PERSERO), TBK. COMPARED TO PT WIJAYA
KARYA (PERSERO), TBK. FROM 2012 TO 2016 ............................................................................................ 9
DETERMINANT OF FINANCIAL PERFORMANCE ON INDONESIAN BANKS THROUGH RETURN ON ASSETS . 9
ABSTRACT ID: ICMABE-2017-MKT-25 ............................................................................................................... 10
THE INFLUENCE OF SHARIA COMPLIANCE AND MARKETING MIX ON SATISFACTION AND INTENTION OF
MUSLIM TOURIST TO REVISIT SHARIA HOTEL .......................................................................................... 10
ABSTRACT ID: ICMABE-2017-MGT-26 ............................................................................................................... 10
IMPACT OF CSR IMPLEMENTATION ON THE PROFITABILITY ENTERPRISE : ANALYSIS OF 20 LISTED STATE-
OWNED ENTERPRISES IN INDONESIA ...................................................................................................... 10
ABSTRACT ID: ICMABE-2017-ENT-27 ................................................................................................................ 10
LEADERSHIP STYLES OF TECHNOLOGY-BASED SMES IN MALAYSIA: THE COMPARATIVE ANALYSIS OF
COMPANY SIZE AND SECTOR ................................................................................................................... 10
QUALITY MANAGEMENT PRACTICES AMONG HIGH TECHNOLOGY COMPANIES: DIFFERENTIATION LEVELS
ACCORDING TO COMPANY PROFILE. ....................................................................................................... 11
ABSTRACT ID: ICMABE-2017-BUS-29 ................................................................................................................ 11
CAREER PATH FOR DIFFERENT GENERATIONS (GEN Y, X AND MILLENNIAL) IN A SMALL & MEDIUM
ENTERPRISES IN JAKARTA – INDONESIA .................................................................................................. 11
AN ANALYSIS OF THE USE OF ACTION LEARNING ON AN MBA PROGRAM OF IPMI INTERNATIONAL
BUSINESS SCHOOL, INDONESIA ............................................................................................................... 11
SUSTAINABLE SERVANT LEADERSHIP: VALUES BEHAVIOR AND MEASUREMENT FOR UNPRME ............. 12
EMPOWERING LOCAL PEOPLE AS MARKETING COMMUNICATION STRATEGY IN PENTINGSARI TOURISM
VILLAGE ................................................................................................................................................... 12
SERVICE RECOVERY ATTRIBUTES AND THEIR RELATIONSHIP WITH PERCEIVED JUSTICE ......................... 13
IPMI INTERNATIONAL BUSINESS SCHOOL OF MANAGEMENT RELEVANCE IN A BUSINESS SCHOOL
SETTING: AN EMPIRICAL INVESTIGATION ................................................................................................ 13
ABSTRACT ID: ICMABE-2017-AF-35 .................................................................................................................. 13
PREDICTION MODEL OF BANKRUPT AND STOCK PRICE OF MINING IN IDX .............................................. 13
ANALYSIS OF SIMULTANEOUS EFFECT BETWEEN INVESTMENT OPPORTUNITY SET AND WORKING
CAPITAL: IT’S EFFECT ON FIRM’S PERFORMANCE .................................................................................... 14
PERCEIVED USEFULLNESS, EASE OF USE, AND USAGE OF INFORMATION TECHNOLOGY: EVIDENCE FROM
BADAN LAYANAN UMUM ........................................................................................................................ 14
ABSTRACT ID: ICMABE-2017-HUM-38 .............................................................................................................. 14
PORTRAYING TRAGEDY: HOW POLITICAL CASES DEPICTED IN INDONESIAN FILM POST SOEHARTO ERA
(CASE STUDY OF THE FILM DI BALIK 98) ................................................................................................... 14
THE ADVOCACY MODEL OF INDONESIAN CHINESE STUDENTS, THE AFFLUENT MARKET ........................ 15
UNDERSTANDING HALAL PRINCIPLES ON PRODUCT PACKAGING DEVELOPMENT IN MALAYSIA ............ 15

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THE INFLUENCE OF COST AND BENEFIT ANALYSIS (CBA) ON AIRPORT ROAD ACCESS WAYFINDING ....... 16
THE IMPORTANCE OF WORKPLACE SPIRITUALITY TOWARD ENHANCING ORGANIZA-TIONAL
COMMITMENT AND JOB SATISFACTION .................................................................................................. 16
FACTORS INFLUENCING CONSUMER PREFERENCES FOR LOCAL FOOD: A COMPARISON BETWEEN
TRADITIONAL AND MODERN MARKETS ................................................................................................... 16
THE EFFECT OF E-MARKETING MIX ON SATISFACTION AND ITS IMPACT ON THE LOYALTY OF DELIMA
POINT CHANNEL PARTNER ...................................................................................................................... 17
ANALYZING THE BUSINESS STRATEGY FOR EXPANSION OF AIRLINE INDUSRTY TO COMPETE GLOBALLY 17
THE UTILIZATION OF LOCAL POTENTIAL FOR ECONOMIC LEARNING BASED ON ECOPRENEURSHIP ....... 18
THE EFFECT OF EXECUTIVE COMPENSATION ON CREDIT DEFAULT SWAP SPREAD ................................. 18
DETERMINANTS OF LOCAL FOOD CONSUMPTION AMONG SHOPPERS IN TRADITIONAL MARKETS ....... 18
ABSTRACT ID: ICMABE-2017-MIS-50................................................................................................................. 19
SYSTEM INTEGRATION OF DRUG DISTRIBUTION ON PHARMACEUTICAL INSTALLATION BASED ON SUPPLY
CHAIN MANAGEMENT ............................................................................................................................. 19
ABSTRACT ID: ICMABE-2017-MKT-51 ............................................................................................................... 19
FACTORS INFLUENCING GEN-Y STUDENTS’ CHOICE OF ACADEMIC SUPERVISOR: A CASE STUDY OF A
MALAYSIAN PRIVATE UNIVERSITY ........................................................................................................... 19
PARTNERSHIP SCHEMES: A SOLUTION TO SUSTAIN RAW MATERIALS OF PLYWOODS IN LOMBOK ISLAND
................................................................................................................................................................. 20
AN ASSESSMENT OF TQM IMPLEMENTATION AND THE INFLUENCE OF ORGANIZATIONAL CULTURE ON
TQM IMPLEMENTATION IN IAIN PONTIANAK. ......................................................................................... 20
ISLAMIC MICRO FINANCE MODEL TO ALLEVIATE POVERTY IN INDONESIA: LESSON FROM KOSPIN JASA
COOPERATIVE .......................................................................................................................................... 20
THE EFFECT OF WORK ENGAGEMENT AND PSYCHOLOGICAL MEANINGFULNESS OF WORK ON INTENTION
TO STAY (CASE STUDY ON WORKERS IN HUMAN RESOURCE FUNCTION) ................................................ 21
THE EFFECT OF PROCEDURAL JUSTICE ON MANAGERIAL PERFORMANCE THROUGH BUDGET
PARTICIPATION AT PT. PERKEBUNAN NUSANTARA IV ( PERSERO ) MEDAN ............................................ 21
COOPERATIVE AS AN INNOVATION AND SUSTAINABLE MEMBERS' BUSINESS COMPETITIVENESS CENTER
................................................................................................................................................................. 21
EXCHANGE RATE HEDGING PORTFOLIO IN CV KISEKI FASHION ............................................................... 22
USING THE QUADRUPLE HELIX TO DESIGN STRATEGIES FOR THE FOOD SECURITY PROGRAM: A CASE
STUDY OF INDONESIA .............................................................................................................................. 22
PERSONAL BRANDING AND SELF-CONDIDENCE CULTURAL RESEARCH IN INDONESIA ............................ 23
CULTURAL DIVERSITY, JOB SATISFACTION AND WORK PERFORMANCE IN THE HOTEL INDUSTRY: A
STRUCTURAL EQUATION MODEL ............................................................................................................ 23
OIL CONSUMPTION AND ECONOMIC GROWTH: THE ROLE OF CAPITAL FORMATION, POPULATION AND
EXPORT .................................................................................................................................................... 23
THE EFFECT OF PROFITABILITY AND LIQUIDITY ON EARNING QUALITY MANAGEMENT WITH LEVERAGE AS
MODERATOR: EMPIRICAL RESEARCH IN INDONESIA STOCK EXCHANGE ................................................. 24

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LEAN MANUFACTURING AND TOTAL QUALITY MANAGEMENT AS DRIVING FORCES OF FIRM
PERFORMANCE THROUGH INNOVATION AND MANUFACTURING STRATEGY (STUDY ON EXPORTERS OF
TPT IN WEST JAVA, INDONESIA)............................................................................................................... 24
INDONESIA IN HEALTH SERVICE REVIEWED FROM STRUCTURAL CAPITAL IN REGIONAL REFERRAL
HOSPITAL ................................................................................................................................................. 25
IMPLEMENTATION OF TIME DRIVEN ACTIVITY BASED COSTING ON GOURAMI TIRTAMAS CULTIVATION
FARM AT MEKAR KONDANG VILLAGE, SEPATAN AREA, TANGERANG DISTRICT, BANTEN PROVINCE...... 25
CUSTOMER LOYALTY AND ITS INFLUENCE ON PRICE WAR INTENSITY IN THE INDONESIAN LIGHTING
INDUSTRY ................................................................................................................................................ 26
BITCOIN PRICE FORECASTING USING BOX-JENKINS METHODS ............................................................... 26
THE INFLUENCE OF REWARD AND EMPLOYEE SATISFACTION ON PERFORMANCE OF PT.TELEKOMUNIKASI
INDONESIA'S ACCOUNT MANAGER GROUP ............................................................................................ 26
SUCCESS FACTORS IN CREATING CONSUMER TRUST OF STANDARDIZED HERBAL MEDICINE IN EAST JAVA,
INDONESIA .............................................................................................................................................. 27
IMPLEMENT OF BCG MATRIX, IFAS, AND EFAS MATRIX AS A FORMULA FOR MARKETING STRATEGY IN
BALI QUI RESTAURANT ............................................................................................................................ 27
THE IMPACT OF BAILOUT ON FINANCIAL PERFORMANCE AND BANK RISK-TAKING DURING FINANCIAL
CRISIS: A SYSTEMATIC REVIEW ................................................................................................................ 28
ABSTRACT ID: ICMABE-2017-IF-74 .................................................................................................................... 28
INFLUENCE OF MUDHARABAH FINANCING, MACROECONOMIC FACTORS AND BOPO TO PROFITABILITY
OF ISLAMIC BANKING .............................................................................................................................. 28
THE INFLUENCE OF EVENT SERVICE QUALITY, EVENT CONVENIENCE, AND EVENT COST TOWARD EVENT
VENUE SATISFACTION AT JAKARTA CONVENTION CENTRE ..................................................................... 28
STRATEGIC INNOVATION ALLIANCES THROUGH CREATIVE AND FUNCTIONAL PRODUCTS OR SERVICES TO
BECOME A GLOBAL PLAYER ..................................................................................................................... 29
THE ROLE OF SHARIAH SUPERVISORY BOARDS OF ISLAMIC HOTELS IN INDONESIA: THE CALL FOR
GENERAL ACCEPTED STANDARD ............................................................................................................. 29
ANALYSIS OF DESTINATION ATRIBUTES TOWARD CUSTOMER LOYALTY (CASE STUDY OF TAMAN MINI
INDONESIA INDAH) .................................................................................................................................. 29
THE DETERMINANTS OF COOPERATIVES’ ACCOUNTABILITY IMPLEMENTATION .................................... 30
DOES LEARNING CULTURE IMPACT DIRECTLY OR INDIRECTLY ON WORK ENGAGEMENT IN THE INDONESIA
PALM OIL INDUSTRY ? .............................................................................................................................. 30
INTERACTION DIVIDENDS & CAPITAL STRUCTURE DECISIONS: DETECTION OF GCG IMPLEMENTATION ON
FIRM (LQ 45) IN INDONESIA ..................................................................................................................... 31
ABSTRACT ID: ICMABE-2017-ECO-82................................................................................................................ 31
FINANCING DEFENCE: THE INFLUENCE OF DEFENCE BUDGET TO NATIONAL ECONOMICS IN INDONESIAN
CASE......................................................................................................................................................... 31
MODEL DESIGN AN EMPLOYEE PERFORMANCE APPRAISAL SYSTEM USING HUMAN RESOURCES
SCORECARD BASED ON ANALYTICAL HIERARCHY PROCESS (AHP) AND OBJECTIVES MATRIX (OMAX ) ... 31
GOVERNMENT MEASURES TO PROMOTE NEW RETROFITTING BUSINESS AND FINANCING OPTION IN
INDONESIA .............................................................................................................................................. 32

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INNOVATION PRODUCT DAN INNOVATION PROCESS STRATEGIES WITH TECHNOLOGY CHANGES AS MODERATE VARIABLE IN
DELIVERING BUSINESS PERFORMANCE: A SURVEY TO INDONESIA SUCCESSFUL CONSTRUCTION SERVICES GO INTERNATIONAL
................................................................................................................................................................. 32
PERCEIVED RISK DIMENSION IN ONLINE SHOPPING BEHAVIOR: FASHIONABLE VS UNFASHIONABLE
CONSUMERS ............................................................................................................................................ 33
GOING SOLO OR WITH THE GROUP ......................................................................................................... 33
FINTECH SERVICES IN INDONESIA: OPPORTUNITIES AND CHALLENGES OF FINTECH SERVICES FOR SMES
AND INDIVIDUALS .................................................................................................................................... 33
DOES ACCRUAL BASIS IMPLEMENTATION HAVE IMPACT TO THE PRESENTATION OF GOVERNMENT
FINANCIAL STATEMENT PRESENTATION ................................................................................................. 34
DEVELOPMENT OF ALLIANCE STRATEGY THROUGH VALUE CHAIN ANALYSIS ON PUCUNG, KEPARAKAN
KIDUL, AND MANDING LEATHER CRAFT SMES IN SPECIAL DISTRICT OF YOGYAKARTA ............................ 34
DATA MINING TECHNIQUE AS MAJORS SUPPORT SYSTEM MANAGEMENT WITH CLASSIFICATION
APPROACH ............................................................................................................................................... 34
HOW SIGNIFICANT ARABIC BRAND NAME, HALAL LOGO AND MANUFACTURER COUNTRY OF ORIGIN
IMAGE TRIGGER CONSUMER PURCHASE DECISION ON HALAL COSMETIC .............................................. 35
PEDAL POWER AND SOCIAL ENTERPRISE AN ACTION RESEARCH PERSPECTIVE ...................................... 35
CAPITAL STRUCTURE CHANGES PRIOR AND POST INITIAL PUBLIC OFFERING: EMPIRICAL EVIDENCE FROM
INDONESIA STOCK EXCHANGE ................................................................................................................. 36
FINANCIAL RESILIENCE DEALING WITH VUCA ENVIRONMENT IN ASSESSMENT OF A BAYESIAN PANEL
MARKOV SWITCHING VAR MODELS ........................................................................................................ 36
QUINTUPLE HELIX APPROACH ON COMMUNITY EMPOWERMENT MANAGEMENT IN THE NATIONAL
TOURISM STRATEGIC AREA ..................................................................................................................... 36
HOW CAN WE ENGAGED MILLENIAL? ROLE OF LEADERSHIP, COMPANY MISSION, CAREER MANAGEMENT
AND TECHNOLOGY IN CONSUMER GOOD INDUSTRY; CASE OF INDONESIA ............................................ 37
THE IMPACT OF SUSTAINABILITY ORGANIZATION LEARNING TO SUSTAINABILITY INNOVATION ........... 37
THE EFFECT OF SERVANT LEADERSHIP TO PERFORMANCE WITH POLICY GOVERNANCE AND JOB
SATISFACTION AS MEDIATING VARIABLE ON NONPROFIT ORGANIZATIONS IN INDONESIA ................... 38
ABSTRACT ID: ICMABE-2017-ENT-100 .............................................................................................................. 38
THE ANALYSIS OF POTENTIAL INTERNATIONAL MARKETING GROWTH FOR INDONESIA’S EXPORT
ORIENTED MSME'S IN ASEAN ECONOMIC COMMUNITY ERA .................................................................. 38
ABSTRACT ID: ICMABE-2017-MGT-101 ............................................................................................................. 39
DECISION OF STAYING ACTIVE TO RE-STUDY AS THE IMPLICATION OF QUALITY, ORIENTATION, AND
SERVICES COSTS MEDIATED BY STUDENT SATISFACTION AND WORD OF MOUTH (STUDY AT PRIVATE
UNIVERSITY IN WEST JAVA) ..................................................................................................................... 39
FRESHMEN PERCEPTION ON SACRED AND PROFANE ATTRIBUTES OF UNIVERSITY ................................ 39
ABSTRACT ID: ICMABE-2017-BUS-103 .............................................................................................................. 39
THE EFFECT OF CORPORATE SOCIAL RESPONSIBITY AND COMMUNITY SATISFACTION ON REPUTATION OF
PRODUCTION SHARING CONRACT COMPANY ......................................................................................... 39
ABSTRACT ID: ICMABE-2017-AF-104................................................................................................................. 40
ANALYSIS AND PROCEDURES DESIGN OF THE SETTLEMENT OF GOVERNMENT LOSSES IN THE CENTRAL
GOVERNMENT INSTITUTION ................................................................................................................... 40

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ABSTRACT ID: ICMABE-2017-TRS-105 .............................................................................................................. 40

THE IMPACT OF TOURISM DEVELOPMENT TOWARD THE SOCIO-CULTURAL ASPECTS IN LAKE TOBA (IN
PERSPECTIVE OF THE LOCAL COMMUNITY) ............................................................................................. 40
ADOPTING GEAR UP FRAMEWORK TO BUILD ENTREPRENUESHIP MOTIVATION STUDENTS IN
INFORMATICS .......................................................................................................................................... 40
LOAK.CO: MEDIA OF COLLABORATION PLATFORM FOR EMPOWERING LOCAL CRAFTSMEN AND ECO-
FURNITURE INDUSTRY IN ENCOURAGING CREATIVE ECONOMY IN BANDUNG ....................................... 41
ANALYSIS OF IMPACT OF CONTROLLING SHAREHOLDER TYPES ON FIRM’S VALUE: PERSPECTIVE FROM
INDONESIAN PUBLICLY LISTED COMPANIES ............................................................................................ 41
THE ACADEMIC CLIMATE AND ORGANIZATIONAL SUPPORT INFLUENCE ON PERFORMANCE OF
LECTURERS SCIENTIFIC PUBLICATIONS (STUDY AT THE PRIVATE COLLEGE ACCREDITED IN WEST JAVA) 42
ABSTRACT ID: ICMABE-2017-ECO-110 .............................................................................................................. 42
MEASURING THE EFFECT OF INTERNAL FACTORS AND INSTITUTIONAL ON ISLAMIC BANK PROFITABILITY
IN INDONESIA: ARTIFICIAL NEURAL NETWORK APPROACH ..................................................................... 42
THE EFFECT OF BUSINESS CHARACTERISTICS ON TAX COMPLIANCE COSTS ........................................... 43
THE INFLUENCE OF EXCHANGE RATES AND PALM OIL PRICES TO PALM OIL EXPORT: A STUDY OF
INDONESIA .............................................................................................................................................. 43
EFFECT OF COMPENSATION TO EMPLOYEE ENGAGEMENT THROUGH ORGANISATION BRAND IN
INDONESIA’S STARTUP COMPANY .......................................................................................................... 43
FORMULATING BUSINESS STRATEGY FOR A START-UP BEAUTY COMPANY TO COMPETE IN LOCAL
COSMETIC INDUSTRY (CASE STUDY: THEY TALK ABOUT MATTE LIQUID LIPSTICK BY PT. ARKAMAYA
PANCADASA INDONESIA) ........................................................................................................................ 44
THE IMPACT OF FINANCIAL LIQUIDITY AND LEVERAGE ON FINANCIAL PERFORMANCE: EVIDENCE OF
PROPERTY AND REAL ESTATE ENTERPRISES IN INDONESIA ..................................................................... 44
ABSTRACT ID: ICMABE-2017-MGT-116 & 117 .................................................................................................. 44
CAN SPIRITUALITY BE INCLUDED AS EDUCATION VALUE OF POLYTECHNIC IN INDONESIA?.................... 44
DETERMINATION OF REVALUATION PROPERTY ...................................................................................... 45
ABSTRACT ID: ICMABE-2017-MGT-119 & 120 .................................................................................................. 45
AN INNOVATIVE, STRUCTURED AND CONSISTENT FRAMEWORK TO PROBLEM-SOLVING AND DECISION-
MAKING PROCESSES FOR TECHNICAL ESCALATION MANAGERS AT PT PEGASUS TECHNOLOGIES .......... 45
ANALYSIS OF MCKINSEY 7S MODEL AS HUMAN RESOURCES STRATEGIES FOR START UP BUSINESS ....... 46
APPLICATION OF RBV THEORY AND MCKINSEY ’S MODEL ON START UP COMPANY ............................. 46
BRANDING STRATEGY IN RESTAURANT OF HEALTY FOOD ....................................................................... 47
CHANGING THE PARADIGM OF LASIK EYE HEALTH SERVICES : LASIK IS NOT ALWAYS EXPENSIVE AND
EXCLUSIVE ............................................................................................................................................... 47
COMPARISON ANALYSIS OF PORTFOLIO USING MARKOWITZ MODEL AND SINGLE INDEX MODEL: CASE IN
JAKARTA ISLAMIC INDEX .......................................................................................................................... 47
FINANCIAL FEASIBILITY STUDY OF HOME CARE BUSINESS ....................................................................... 48
FINANCIAL PLANNING FRAMEWORK OF BUSINESS STARTUP AS ADVISORY & SERVICE PROVIDER OF TIRE
INDUSTRY MACHINE INSTALLATION ........................................................................................................ 48
HACCP PLAN IMPLEMENTATION FOR FOOD SAFETY IN STARTUP BUSINESS FRUIT COMBINING ............ 48

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IMPLEMENTATION 7S MCKINSEY FOR CUSTOMER RELATIONSHIP MANAGEMENT IN STARTUP BUSINESS
DISTRIBUTOR GOODS .............................................................................................................................. 49
IMPLEMENTATION MARKETING MIX IN STARTUP BUSINESS DISTRIBUTION CONSUMER GOODS .......... 49
IMPLEMENTATION OF LEAN CONCEPT IN ENGINEERING SERVICE PROVIDER ......................................... 49
IMPLEMENTATION OF MARKETING MIX STRATEGY FOR START UP BUSINESS : FRUIT COMBINING ........ 50
IMPLEMENTATION OF RELIABILITY CENTERED MAINTENANCE (RCM) IN STARTUP BUSINESS FRUIT
COMBINING PRODUCTION ...................................................................................................................... 50
IMPLEMENTATION STRATEGIC MANAGEMENT BASED ON 7S MODEL OF MCKINSEY IN STARTUP BUSINESS
FRUIT COMBINING PRODUCTION ............................................................................................................ 51
INVESTMENT FEASIBILITY ANALYSIS OF HEALTHY FOOD RESTAURANT AND CATERING START ............... 51
MARKETING PLAN FOR SILC LASIK CENTER .............................................................................................. 52
MARKETING STRATEGY FOR START UP: A HOME CARE BUSINESS ........................................................... 52
MARKETING STRATEGY FOR START-UP BUSINESS SERVICE PROVIDER OF TIRE MACHINE INSTALLATION
AND ENGINEERING CONTRACTOR ........................................................................................................... 52
OPERATIONAL STRATEGY BUSINESS HOME CARE ONLINE....................................................................... 53
OPTIMALIZATION OF OPERASIONAL STRATEGY IN STARTUP BUSINESS DUCK FARMS BY LEAN SIX SIGMA
................................................................................................................................................................. 53
THE COMPARATIVE ANALYSIS OF ABNORMAL RETURN, STOCK RETURN AND STOCK LIQUIDITY BEFORE
AND AFTER SHARES BUYBACK: IN REGISTERED COMPANIES AT INDONESIA STOCK EXCHANGE (IDX)..... 54
THE RISK OF MANAGEMENT IN RESTAURANT START-UP OF HEALTHY FOOD .......................................... 54
THE ROLE OF ACTIVITY-BASED COSTING SYSTEM IN PRICE CALCULATION OF COST OF GOODS
MANUFACTURED FOR THE DETERMINATION OF THE SELLING PRICING FOR STARTUP BUSINESS: FRUIT
COMBINING PRODUCT ............................................................................................................................ 54
THE ROLE OF LEADERS IN STIMULATING INNOVATIVE WORK BEHAVIOR AND ITS IMPACTS TOWARDS JOB
PERFORMANCE (CASE STUDY: PT. XYZ) .................................................................................................... 55
THE IMPACT OF ETHICAL LEADERSHIP TOWARDS EMPLOYEE PRODUCTIVITY OF MEDIUM ENTERPRISES:
AN INDONESIA EXPERIENCE .................................................................................................................... 55
BUSINESS ETHICS EDUCATION: PRODUCING TRANSFORMATIVE LEADERS FOR BUSINESS SCHOOL
STUDENTS IN INDONESIA ........................................................................................................................ 55
THE EMOTIONAL MEANING BEHIND TYPEFACES: DEVELOPING TYPEFACES BANK (TB) FOR BRAND
CONSTRUCTION ....................................................................................................................................... 56
WEB BASED INTELLECTUAL CAPITAL DISCLOSURES: AN EXPLORATORY STUDY ....................................... 56
AN INDIGENOUS AND MAGNIFICENT APPROACH OF LITERATURE IN LEADERSHIP STUDIES ................... 57
ENTREPRENEURSHIP DEVELOPMENT PROGRAM IN HIGHER EDUCATION FOR STUDENTS WHO STARTED
BUSINESS ................................................................................................................................................. 57
FACTORS INFLUENCE FINANCIAL INCLUSION: EVIDENCE FROM INDONESIAN MICRO DATA................... 57

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IFRS ADOPTION, BUSINESS GROUP AFFILIATED FIRM, AND EARNINGS MANAGEMENT IN INDONESIA .. 58
NON-FORMAL EDUCATIONAL'S PERFORMANCE ..................................................................................... 58
ABSTRACT ID: ICMABE-2017-MKT-154 ............................................................................................................. 58
HALAL LOGO, BEAUTY BLOGGER & CONVENTIONAL HALAL MARKETING : WHICH ONE IS THE MOST
INFLUENCING FACTORS THAT LEAD INTO PURCHASE DECISION ON HALAL COSMETIC ........................... 58
BUILDING PROCESS OF NATIONAL IDENTITY AS INTERNATIONAL BRANDING (STUDY OF DOMESTIC
CORPORATE COMMUNICATION) ............................................................................................................. 59
THE INFLUENCE OF ONLINE BRAND COMMUNITY TO BRAND TRUST IN SOCIAL MEDIA WITH
MODERATION OF COMMUNITY ENGAGEMENT AND COMMUNITY TYPES ............................................. 59
PUSH AND PULL FACTORS INFLUENCING DESTINATION SATISFACTION FOR CULTURAL HERITAGE
TOURISM (CHT): MODEL FOR INTRAMUROS ........................................................................................... 60
PERCEPTION OF HIGH SCHOOL STUDENTS ON MUSEUMS IN INDONESIA: A STUDY OF NATIONAL
MUSEUM, JAKARTA ................................................................................................................................. 60
ECONOMIC VALUE IN THE PROCESS OF PRODUCTION OF JAMS MADE FROM DURIAN SKIN FLESH WITH
THE ADDITION OF TURMERIC EXTRACT ................................................................................................... 60
THE IMPEDIMENTS OF SMALL MEDIUM INDUSTRIES IN GOVERNMENT VIEWS IN INDONESIA ............... 61
THE INFLUENCE OF MARKETING MIX ’PS ON PURCHASING DECISION OF A LIFE INSURANCE: A CASE
STUDY PT SINARMAS ............................................................................................................................... 61
THE IMPACT OF WORD OF MOUTH TOWARD BRAND IMAGE AND PURCHASE INTENTION ON LOW COST
GREEN CAR .............................................................................................................................................. 62
THE SIGNIFICANCE OF MAQASID AL-SHARI’AH FOR ETHICAL DECISION MAKING AMONG SMALL AND
MEDIUM ENTERPRISES ............................................................................................................................ 62
INCREASING COMPETITIVENESS OF CREATIVE INDUSTRY WITH MARKET ORIENTATION,
ENTREPRENEURSHIP AND COMPETITIVE ADVANTAGE ........................................................................... 62
DEVELOPMENT OF EFFECTIVE MANAGEMENT STRATEGY FOR PRIORITIZING ON-GOING PROJECTS OF A
HOUSING EQUIPMENT COMPANY BASED ON BIG DATA ANALYTICS APPROACH .................................... 63
CHARACTERISTIC ANALYSIS OF SALES SUPERVISORS OF A HOUSING EQUIPMENT COMPANY WITH
EXCELLENT PERFORMANCE BASED ON DECISION TREE APPROACH ........................................................ 63
THE IMPROVEMENT OF INTER-FIRM LINKAGES ....................................................................................... 64
TAX PLANNING, CORPORATE GOVERNANCE, AND FIRM VALUE .............................................................. 64
MAPPING OF UTILIZATION LEVEL OF TRANSACTION PROCESSING SYSTEM ON MINIMARKET IN PADANG
CITY .......................................................................................................................................................... 65
SKILL TRAINING MODEL IN INCRAESING COMPETENCE OF STREET CHILDREN ( CASE STUDY OF CHILDREN
IN DEPOK CITY ) ........................................................................................................................................ 65
EFFICIENCY OF BAITUL MAAL WA TAMWIL AS ISLAMIC MICROFINANCE INSTITUTIONS ; THE APPLICATION
OF DATA ENVELOPMENT ANALYSIS ......................................................................................................... 66
AUTOMOTIVE INDUSTRY CLUSTERS TO DRIVE ECONOMIC COMPETITIVENESS IN INDONESIA ............... 66

x

DEVELOPMENT MODEL OF SYARI’AH FINANCIAL SERVICE COOPERATIVES WITH DATA ENVELOPMENT
ANALYSIS APPROACH AND FINANCIAL PERFORMANCE, (THE STUDY ON SYARI’AH FINANCIAL SERVICE
COOPERATIVES IN WEST SUMATERA) ..................................................................................................... 67
DOES RELIGIOUS NORMS MATTER TO RISK TAKING? EVIDENCE FROM INDONESIA ................................ 67
AUDIT DELAY DETERMINANTS AND ITS IMPACT ON INVESTOR REACTIONS IN PRIMARY SECTOR
COMPANIES LISTED IN INDONESIA STOCK EXCHANGE ............................................................................ 67
THE FUTURE OF DISPUTE RESOLUTION FOR CROWD FUNDING: AN ISLAMIC LAW PERSPECTIVE ............ 68
THE VALUE RELEVANCE OF CORPORATE SOCIAL DISCLOSURES AND THE ROLE OF GOOD CORPORATE
GOVERNANCE: EVIDENCE FROM INDONESIAN FIRMS ............................................................................. 68
ANTECEDENTS TO CUSTOMER SATISFACTION: THE CASE OF SUPERMARKET SHOPPERS...................... 69
THE USE OF SPECIAL PURPOSE ENTITIES BY NONFINANCIAL FIRMS, CORPORATE GOVERNANCE AND FIRM
VALUE: EVIDENCE FROM INDONESIA ...................................................................................................... 69
THE DETERMINANTS OF CRUDE OIL WEST TEXAS INTERMEDIATE PRICES ............................................... 69
PERSONAL ATTRIBUTES OF MANAGEMENT CONSULTANTS IN THE PRACTICE OF MANAGEMENT
ADVISORY SERVICES: AN ASSESSMENT .................................................................................................... 70
COMPARISON OF COST EFFECTIVENESS ANALYSIS (CEA) FOR CHRONIC DISEASE MANAGEMENT
PROGRAM PARTICIPANTS (PROLANIS) AND NON PARTICPANTS (NON PROLANIS) ON BPJS KESEHATAN
DIABETES PATIENTS YEAR 2014 - 2016 .................................................................................................... 70
THE IMPACT OF SERVICE REBRANDING ON SERVICE EVALUATION .......................................................... 70
SECURITIZATION POLICY AND ITS IMPLICATIONS ON THE GROWTH OF HOUSING CREDIT...................... 71
ANALYSIS OF FACTORS AFFECTING CONSUMER ATTITUDE TOWARD MOBILE APPLICATION DISPLAY
ADVERTISING ........................................................................................................................................... 71
FUNCTIONAL LITERACY EDUCATION WITH PARTICIPATORY LEARNING AS AN EFFORT TO DEVELOP
ENTREPRENEURSHIP IN RURAL WOMEN ................................................................................................. 72
MANAGEMENT STRATEGIES OF INQUIRY BASED TEACHING MODEL IN TEACHING ENGLISH AT SENIOR
HIGH SCHOOL .......................................................................................................................................... 72
THE IMPACT OF CULTURE VALUES, JOB SATISFACTION AND REWARD TOWARDS HIGH SCHOOL TEACHERS
PERFORMANCE: A STUDY SURAKARTA, CENTRAL JAVA, INDONESIA. ...................................................... 72
ORGANIZATIONAL DIAGNOSTIC MODEL IN HIGHER EDUCATION: LITERATURE REVIEW OF
ORGANIZATIONAL DIAGNOSTIC MODEL THROUGH MCKINSEY 7S FRAMEWORK MODEL, WEISBOARD 6
BOXES MODEL AND NATIONAL EDUCATION STANDARDS IN INDONESIA ................................................ 73
NEUROECONOMICS AND NEUROFINANCE IN PRACTICE: A SYSTEMATIC LITERATURE REVIEW OF
EMPIRICAL EVIDENCE .............................................................................................................................. 73
TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKING INDUSTRIES IN INDONESIA
................................................................................................................................................................. 73
MARKETING STRATEGY FOR UNDISCOVERY TOURIST DESTINATIONS: A CASE STUDY, MALANG, EAST
JAVA, INDONESIA. .................................................................................................................................... 74

xi

DECIPHERING SUKUK RATING METHODOLOGY DURING FINANCIAL CRISIS IN MALAYSIAN CAPITAL
MARKET INDUSTRY .................................................................................................................................. 74
CORPORATE GOVERNANCE MECHANISMS, CONSISTENCY IN SHARIA STATUS, AND INVESTOR
CONFIDENCE............................................................................................................................................ 74
ANALYSIS OF SUSTAINABILITY REPORTING PRACTICES IN MINING AND OIL & GAS COMPANIES IN ........ 75
INDONESIA (GRI GUIDELINE APPROACH) ................................................................................................. 75
THE EFFECT OF WORK PASSION TO TURNOVER INTENTION MEDIATED BY WORK ENGAGEMENT AND JOB SATISFACTION OF
THE MILLENNIAL WORKFORCES OF BELANT PERSADA LTD .................................................................................... 75
DEVELOPING JOB SATISFACTION WHICH SUPPORTS IMPROVEMENT OF ORGANIZATIONAL PERFORMANCE PRIVATE HIGH
SCHOOLS LOCATED IN INDONESIA. ................................................................................................................... 76
THE EFFECT OF MANAGEMENT COMMITMENT ON SERVICE QUALITY TO THE CUSTOMER SATISFACTION
FOR INPATIENT AND POLYCLINIC AT GOVERNMENT HOSPITAL (CASE STUDY FOR PATIENTS AT DR.
SOETOMO HOSPITAL) .............................................................................................................................. 76
THE INFLUENCE OF EMPLOYEE ENGAGEMENT TO EMPLOYEE PERFORMANCE IN BUSINESS SERVICE
DIVISION OF PT. TELEKOMUNIKASI INDONESIA ....................................................................................... 77
THE IMPORTANT OF CONSIDERING COWORKERS AND COMPENSATION FOR INCREASING JOB PERFORMANCE OF
TEACHER .................................................................................................................................................... 77
FUTURE CONFERENCE ........................................................................................................................................ 78
FUTURE WORKSHOPS .......................................................................................................................................... 82

xii
PRE-CONFERENCE TRAINING WORKSHOP

xiii
Conference
Program

xiv
TIME TABLE
GUIDE TO SESSION CHAIRS
Before Session
1. Please arrive at the meeting room 5 minutes earlier before the session starts.
2. You can check the program on the official conference website in advance.
3. If there are any changes of the session time or presenting abstract, the working staff
will notify you right at the registration desk.
During Session
1. Please divide the available time equally among all presenters. Each paper should be
presented in ten minutes, followed by three minutes discussion time.
2. At the beginning of the session, briefly, introduce yourself, announce of your
arrangement of the presentations to the presenters and the audience. Please make sure
the presenters are aware that they will receive their certificate at the end of the session.
3. We will have our working staff ready at the end of each session to take a group picture
of the participants, please help to gather everyone for the photo shoot.
4. Papers with more than one author do not get any extra time for the presentation.
5. Please remind the presenters of the remaining time they have three minutes before the
end of their presentation. If a speaker goes beyond the allotted time, the session chair
should ask him/her to close the presentation promptly and politely.
6. Confer the certificate of participation to every presenter at the end of the session.
7. Please try to make sure the session timely proceeds since some attendees need to move
from session to session.
8. If any problem which affects the continuation of your session appears, please send
someone to contact the organisers.
If any of the presenters fail to appear at the session, please return their certificates to the
organising committee.

xv

xvi
SESSION CHAIRS & JUDGES
Names Area University
Prof. Dr. Amran bin MD. Rasli Management UTM

Dr. Ir. Amelia Naim Indrajaya, MBA Management IPMI
Dr. Harris Turino Kurniawan, ST, M.Si, M.M. Management IPMI
Dr. Rima Agristina, S.H., S.E., M.M. Management IPMI
Dr. Shazia Khalid Management U Punjab
Dr. Muhammad Imran Qureshi Management UniKL, Malaysia
Prof. Ir. H.M. Roy Sembel, MBA, Ph.D, CSA Finance IPMI
Dr. Wiwiek. M. Daryanto, SE.Ak, M.M. Accounting IPMI
Ir. Yulita Fairina Susanti, M.Sc., Ph.D. Finance IPMI
Dr. Febrizal Rahmana, S.T., M.M. Business IPMI

Arif Hoetoro,S.E., M.T., Ph.D. Business UNIBRAW
Dr. Shirley Yeung Entrepreneurship HangSeng
Management College,
HK
Dr. Leonnard Ong, S.E., M.Comm Business-Marketing IPMI

Dr. Asto Sunu Subroto, S.Stat., M.M Business IPMI

xvii
Amran Rasli
Professor Dr. Amran Rasli has a Ph.D. in Society, Business &

Globalization from Roskilde University, Denmark. He is currently the
Director of Innovation and Commercialization Centre, Universiti
Teknologi Malaysia. His main task is to screen UTM research and
development projects, and subsequently create commercial ventures
through licensing and/or formation of spin-offs companies. He is a
director of two conducts entrepreneurship activities with funding agencies
to ensure the sustainability and impact for the entrepreneurs and agencies
concerned. As the Faculty of Management Department, Prof. Dr. Amran
Rasli teaches post graduate students, supervise doctoral students, conduct research projects and
write journals for publication as per the expectation of the university. Prof. Dr. Amran Rasli is
still active in doctoral supervision. He has promoted 31 PhD scholars so far. He had been
invited as a visiting professor at University College of Engineering and Technology, Pahang,
Indian Institute of Risk Management, Hyderabad-India, Hevei University-China, Kaunas
Technological University-Lithuania, National Central University Taoyuan-Taiwan, National
Chen Kung University Tainan-Taiwan, and Universitas Sebelas Maret Surabaya-Indonesia. He
is currently an Adjunct Professor at Asia E-University.
Amelia Naim Indrajaya
Dr. Ir. Amelia Naim Indrajaya, MBA, earned her bachelor degree from
Bandung Institute of Technology majoring in Industrial Engineering and
Management and obtained her MBA degree from University of Colorado
at Boulder, USA in 1991. She completed her study and earned a Doctorate
Degree at Universitas Indonesia majoring in Strategic Management.
She is a lecturer, researcher, consultant and master trainer/motivator on
sustainability and innovation mindset, spiritual leadership, leadership
communication and soft skill training using the state of the art approach
of Being, Knowing and Doing supported by multi-media approach for
various seminars and training. She is the Head of Sustainability Mindset and Corporate Social
Responsibility Center of Excellence and a core faculty of IPMI lecturing for Executive MBA
Program, Regular MM Program and Undergraduate Program. She is also a part time faculty
for Magister Management, Universitas Indonesia. In addition to her activities as a lecturer, she
is also a writer of an interpersonal skill book series “Bila Nurani Bicara” and a director and
founder of PT Rentang Gunaputra, a management training and consulting company.

xviii
Harris Turino Kurniawan
Dr. Harris Turino Kurniawan, S.T., M.Si., M.M., holds Doctorate in

the field of Strategic Management in 2010. He was received an award
from the World Record Museum (MURI) as The Fastest Graduate
Doctoral Strategic Management in only 22 months and 25 days, with cum
laude predicate in Strategic Management, University of Indonesia.
He leads several companies with various kind of business, from
pharmaceutical, beauty industry, logistic company to consulting and
Search Company, under Kleo Beauty Group.
Besides his career as an entrepreneur, Harris Turino dedicated himself as
an academician by teaching in several Universities as such in Doctoral and Graduate Program
PPIM in University of Indonesia (UI), Creative Industry Graduate Program in the Jakarta Arts
Institute (IKJ), Executive MBA Program in IPMI International Business School, Doctoral and
College Program of Police Science (PTIK) Jakarta.
His research area of interest are in Sharing Economy, Decision Making and Strategy Process,
Entrepreneurship and Resource Orchestration, as well as International Business. He is the
author of Meretas Konsep Ekonomi Berbagi
Rima Agristina
Dr. Rima Agristina, S.H, S.E, M.M.

is an Academic Director of IPMI MBA Program. She earned her double
bachelor degree in economics and law, completed her Magister Program
in Management of Business and Administration of Technology Faculty of
Industrial Engineering, Bandung Institute of Technology (ITB) and
Doctoral Program in Marketing Management Faculty of Economics,
University of Indonesia (UI).

xix
Shazia Khalid
Shazia Khalid, Ph.D. is Organizational Psychologist and Assistant

Professor in University of the Punjab, Pakistan. She completed her PhD
in Organizational Guidance & Counseling Psychology from Central
University of Nicaragua. Her research work focuses on employee
employer relationship and trainings with emphasis on organizational
conflicts and its management. Her research work has been published in
many international and national Journals. She has 20 years of teaching
experience at graduate, post graduate & MPhil levels with a primary
focus on Organizational Psychology, Human resource management and
Organizational behavior because of her interest and degree in business
studies (MBA). As a researcher and trainer Dr. Shazia was elected as Vice-President for ICAM
2011 through general body election in joint conference of the 18th Annual International
Conference on Advances in Management and 4th Annual International Conference on Social
Intelligence organized by Centre for Advanced Studies in Managements (USA) held in Cancun
Mexico, USA.
Muhammad Imran Qureshi
Muhammad Imran Qureshi is a doctor of management from Universiti

Teknologi Malaysia. His doctorate research focused on the work
practices for sustainable manufacturing under Socio-technical systems
context. He is currently working as a senior lecturer in Malaysian
Institute of Industrial Technology (MITEC), Universiti Kuala Lumpur.
He is also founding Director of Connecting ASIA research network. He
has ten years of teaching experience in the field of Operations
Management, Strategic Management, Project Management, Total
Quality Management, Statistical Process Control, Environmental
Management, Logistic and Supply Chain Management, Production Management and
Operations Research, Statistics and Data Analysis. He is a professional trainer for data analysis.
He has conducted several workshops on Structural Equation Modeling (SEM) using AMOS
and SMART PLS, qualitative data analysis using NVIVO. On the research side, his research
profile consists of more than 100 research publications in renowned journals with a cumulative
impact factor above 45. He has written several impact factor publications with world renowned
publishers like ELSEVIER and SPRINGER in the area of Operations Management,
Environmental Management, Sustainability and Organizational Behavior. His work has been
cited extensively with 15 i10 index and h index 12. He is working as editorial board members
of many journals

xx
H. M. Roy Sembel
Prof. Ir. H. M. Roy Sembel, MBA, Ph.D, CSA is the Dean and Finance Professor
at IPMI International Business School. Currently, he serves as a chairman
of supervisory committee of Asian Bond Fund Indonesian Bond Index Fund
(ABF IBIF), chairman of PT MARS Indonesia/Capital Price, and an
independent commissioner of PT Humpuss Intermoda Transportasi and
MNC Life. He also had many other senior positions in some companies in
the past including PT Bank Niaga Tbk, McKinsey and Company and ABN
AMRO Bank in Amsterdam. He is a graduate from J. M. Katz Graduate
School of Business (University of Pittsburgh, Pittsburgh, Pennsylvania),
The Wharton School (University of Pennsylvania, Philadelphia), The Rotterdam School of
Management (Erasmus University Rotterdam), and IPB Bogor. Prof. Sembel teaches Finance,
Investment, International Finance, Quantitative Analysis, Economics, Entrepreneurship, and
other related courses.
Wiwiek M. Daryanto
Dr. Wiwiek M.Daryanto, SE-Ak,MM,CMA is an expert in accounting

and finance. She earned a degree in accounting from the University of
Gadjah Mada, a Master of Management (MM) from the University of
the Philippines (UP) and a Doctoral degree from Institut Pertanian
Bogor (IPB). She is also a member of Certified Management Accountant
of the Institute of Certified Management accountant (ICMA), Australia.
She is a lecturer, researcher, consultant and master of trainer/motivator
in accounting and finance. Spent years in structural position in IPMI
International Business School, and other company for the various
strategic position. Currently, she is IPMI Director of Research.
Yulita Fairina Susanti
Ir. Yulita Fairina Susanti, M.Sc., Ph.D., graduated with a degree in

Agricultural Economics from Oklahoma State University, Stillwater
Oklahoma, USA where she earned a Master’s and Doctoral degree. Also she
received her Bachelor degree from IPB, majoring in Economics Forestry.
Yulita has 15 years’ work experience in research, teaching and
administration position in Education Institutional. Including Research
Associate at Oklahoma State University, part time faculty at University of
Indonesia, Academic Assistant at Carnegie University Qatar, and Economics
Specialist at Georgetown University Qatar. Currently Yulita is the Academic
Director, and fulltime Faculty at IPMI International Business School. The courses she has been
teaching are Microeconomics, Macroeconomics, Business Statics, Business Research,
Working Across Borders and Managerial Economics.

xxi
Febrizal Rahmana
Dr. Febrizal Rahmana, S.T., M.M., is an entrepreneur who has passion

in academic activities as well. He graduated Bachelor of Engineering from
University of Indonesia, with MM degree from IPMI Business School and
got his Doctoral degree from Trisakti University majoring in Sustainable
Development Management. Besides, He is a member of Indonesia
Chamber of Commerce (KADIN Indonesia) as permanent committee of
eastern Indonesia’s empowerment and active in logistics business for PT.
Trias Garda Yama. Currently Febrizal is in charge the center
entrepreneurship and family business at IPMI, and teaching family
business as derivation of sustainability also become advisors for group field project of MBA
students.
Arif Hoetoro
Arif Hoetoro, S.E, M.T., Ph.D , is a Director of Center for Islamic

Economics and Business Studies (CIEBS), Faculty of Economics and
Business, Brawijaya University, Indonesia. He earned his bachelor degree
on Economic Development- Brawijaya University, master degree on
Industrial Economics- Bandung Institute of Technology (ITB) and obtained
Ph.D on economic, majoring Islamic Economics from International Islamic
University Malaysia (IIUM). Dr. Hoetoro expertise’s on Islamic economics
thought and methodology also on Small industrial cluster has endorsed him
in publishing his books and papers on international journals. His a seasoned speaker for Islamic
economics for International conferences and workshops.
Shirley Yeung
Dr. Shirley Yeung is now the Assistant Professor of Department of Supply Chain and
Information Management of Hang Seng Management College. She is the
Conference Chair for International Conference on Sustainable
Development in Higher Education 2016 and UNPRME Colloquium, 2016,
Hong Kong and serves as Director of the Centre for Corporate
Sustainability and Innovations at Hang Seng Management College, Hong
Kong.
In 2016, Dr Yeung was nominated as Local Change Leader of United

Nations. She is an IEMA approved Sustainability (CSR) Practitioner, IRCA ISO 9000 Auditor
(UK), AQIP Assessor (US) and HKCAAVQ Subject Specialist (Hong Kong). Dr. Yeung has
been convener of the 1st Forum on Sustainable Development in Higher Education (UNESCO,
APEID) and chair of the 2nd International Conference on Supply Chain for Sustainability,
(Hong Kong). Her research interests include quality management system (QMS), sustainable
development (SD) / corporate social responsibility (CSR), management and marketing.

xxii
Leonnard Ong
Dr. Leonnard Ong, S.E., M.Comm., a dedicated professional, Leonnard

Ong is Board Advisor of IPMI International Business School (IBS) and a
Lecturer at IPMI IBS for MBA and BBA Program. He has taught Strategic
Global Entrepreneurship, Innovation Entrepreneurship,Introduction to
Marketing topics.
He holds a Master of Commerce from The University of Sydney (2005); a
Doctorate in Marketing from The Institute Pertanian Bogor (2014) ,a
certificate in advanced training and studies from INSEAD, CIM (UK) and
BNSP. He received the Outstanding Teaching Award (2006) from The
London School of PR and the Distinguished Teaching Award (2014) from The Binus Business
School, Jakarta.
He is currently The Director of Business for Frontliner Services since July 2010, a leading
Consultant Firm that engages in Strategic Selling, Service Marketing, and Consumer Behavior
for Corporation in Indonesia, Malaysia and Singapore. Prior to serving at Frontliner Services,
Dr. Ong worked as Executive with Gadjah Tunggal Group, Astra International-TSO, AIG
Indonesia, Shell Indonesia for 15 years. His research interests are in Community Marketing
and Innovation Start up Business
Asto Sunu Subroto
Dr. Asto Sunu Subroto, S.Stat., M.M. a faculty member of IPMI

International Business School and Universitas Indonesia-Magister Program,
he holds a master degree in management and Doctoral degree on
Management Science, Universitas Indonesia. Spent years on C-level in
several companies, currently he serves as President and CEO of PT. MARS
Indonesia a prominent marketing research company that he founded in 1992.
He is the founder of INDONESIAN BEST BRAND AWARD (award for
the best brand management) and INDONESIAN CUSTOMER LOYALTY
AWARD.

xxiii
EDITORIAL TEAM
Head Editorial Advisory Board

Prof. Dr. Amran Bin Md. Rasli
Director, Innovation and Commercialization Centre,
Universiti Teknologi Malaysia, Malaysia.
Editor-in-Chief
Dr. Muhammad Imran Qureshi

Malaysian Institute of Industrial Technology (MITEC), Universiti Kuala Lumpur, Malaysia
Co-editors

IPMI International Business School. Jakarta, Indonesia
Dr. Wiwiek. M. Daryanto, SE.Ak, M.M.

IPMI International Business School. Jakarta, Indonesia
Editorial Assistant
Muhammad Abdul Ghoni

Tri Suwahyo
Sudarmawan Samidi

xxiv
COMMITTEE
Conference Chair
Program Director
Ir. Yulita Fairina Susanti, M.Sc., Ph.D.

Dr. Rima Agristina, S.H., S.E., M.M.
Dr. Wiwiek M. Daryanto, SE-Ak., M.M.
Committee Heads
Cut Sjahrifa, S.E., M.Si.

Eka Sri Dana Afriza, S.Sos, M.M.
Organizing Team
Sudarmawan Samidi
Muhammad Abdul Ghoni
Tri Suwahyo
Tarnuzzila
Lia Hadiati
Selli Dwi Octayana
Mira Ayu Setiani
Ahmad Syaifudin Nur Setia
Ni Putu Armiwirayanti
Taufik Nurrahman
Tammy Geneberty
Rega Indra
Ajeng Villia Anggraini
Fitri Maulida Septiani
Sadeli Wibisono
Kurniawan
Gana Royana Putr
Sandra Margaretha
Ir. Tritjondro Baskoro, MSM
Ir. Sasotya Pratama, MTI
Ichwan Subekti
M. Fajri Ramadhani
M. Amin
Harto P. Nugroho
Erti Sulistina
Rossi Rachmawati

xxv
OUR DIGNITARIES
Eko Putro Sandjojo
Eko Putro Sandjojo, BSEE, M.B.A. is the Ministry of Village,

Development of Underdeveloped Regions and Transmigration in the
Working Cabinet who has served since July 27, 2016
He holds a Bachelor degree in Electrical Engineering from the University of

Kentucky, Lexington in 1991 and Master of Business Administration from
the Institute for Management Development Indonesia (IPMI International
Business School), Jakarta in 1993. Since 2015 he has served as President
Director of PT Sierad Produce Tbk Vice President Director since 2009. He is an Independent
Commissioner of PT Central Proteina Prima Tbk based on the resolution of the Company's
EGMS on June 12, 2015. In 1997 he joined PT Sierad Produce Tbk to become President
Director in 2005-2006. Then moved to Humpuss in 2007 as President Director. The man born
in Jakarta, May 21, 1965, returned to PT Sierad Produce Tbk as President Director of PT Sierad
Produce Tbk in 2009. He has attended a number of leadership courses in post-conflict
development organized by the United Nations University in Amman, Jordan, in 2000. He is a
great supporter of research and development especially in the Business and Management area.
H. M. Roy Sembel
Prof. Ir. H. M. Roy Sembel, MBA, Ph.D, CSA is the Dean and Finance Professor
at IPMI International Business School. Currently, he serves as a chairman
of supervisory committee of Asian Bond Fund Indonesian Bond Index Fund
(ABF IBIF), chairman of PT MARS Indonesia/Capital Price, and an
independent commissioner of PT Humpuss Intermoda Transportasi and
MNC Life. He also had many other senior positions in some companies in
the past including PT Bank Niaga Tbk, McKinsey and Company and ABN
AMRO Bank in Amsterdam. He is a graduate from J. M. Katz Graduate
School of Business (University of Pittsburgh, Pittsburgh, Pennsylvania),
The Wharton School (University of Pennsylvania, Philadelphia), The Rotterdam School of
Management (Erasmus University Rotterdam), and IPB Bogor. Prof. Sembel teaches Finance,
Investment, International Finance, Quantitative Analysis, Economics, Entrepreneurship, and
other related courses.
Amran Rasli
Professor Dr. Amran Rasli has a Ph.D. in Society, Business &

Globalization from Roskilde University, Denmark. He is currently the
Director of Innovation and Commercialization Centre, Universiti Teknologi
Malaysia. His main task is to screen UTM research and development
projects, and subsequently create commercial ventures through licensing
and/or formation of spin-offs companies. He is a director of two conducts
entrepreneurship activities with funding agencies to ensure the
sustainability and impact for the entrepreneurs and agencies concerned. As
the Faculty of Management Department, Prof. Dr. Amran Rasli teaches post graduate students,

xxvi
supervise doctoral students, conduct research projects and write journals for publication as per
the expectation of the university. Prof. Dr. Amran Rasli is still active in doctoral supervision.
He has promoted 31 PhD scholars so far. He had been invited as a visiting professor at
University College of Engineering and Technology, Pahang, Indian Institute of Risk
Management, Hyderabad-India, Hevei University-China, Kaunas Technological University-
Lithuania, National Central University Taoyuan-Taiwan, National Chen Kung University
Tainan-Taiwan, and Universitas Sebelas Maret Surabaya-Indonesia. He is currently an Adjunct
Professor at Asia E-University.
Muhammad Imran Qureshi
Muhammad Imran Qureshi is a doctor of management from

Universiti Teknologi Malaysia. His doctorate research focused on the
work practices for sustainable manufacturing under Socio-technical
systems context. He is currently working as a senior lecturer in
Malaysian Institute of Industrial Technology (MITEC), Universiti
Kuala Lumpur. He is also founding Director of Connecting ASIA
research network. He has ten years of teaching experience in the field
of Operations Management, Strategic Management, Project
Management, Total Quality Management, Statistical Process Control,
Environmental Management, Logistic and Supply Chain
Management, Production Management and Operations Research, Statistics and Data Analysis.
He is a professional trainer for data analysis. He has conducted several workshops on Structural
Equation Modeling (SEM) using AMOS and SMART PLS, qualitative data analysis using
NVIVO. On the research side, his research profile consists of more than 100 research
publications in renowned journals with a cumulative impact factor above 45. He has written
several impact factor publications with world renowned publishers like ELSEVIER and
SPRINGER in the area of Operations Management, Environmental Management,
Sustainability and Organizational Behavior. His work has been cited extensively with 15 i10
index and h index 12. He is working as editorial board members of many journals
Asto Sunu Subroto
Dr. Asto Sunu Subroto, S.Stat., M.M. a faculty member of IPMI

International Business School and Universitas Indonesia-Magister
Program, he holds a master degree in management and Doctoral degree on
Management Science, Universitas Indonesia. Spent years on C-level in
several companies, currently he serves as President and CEO of PT. MARS
Indonesia a prominent marketing research company that he founded in
1992. He is the founder of INDONESIAN BEST BRAND AWARD (award
for the best brand management) and INDONESIAN CUSTOMER
LOYALTY AWARD.

xxvii
ABSTRACT

1
Abstract ID: ICMABE-2017-AF-1

FINANCIAL ILLITERACY AND PORTFOLIO DIVERSIFICATION
Corresponding Author: Taofik Hidajat
Sekolah Tinggi Ilmu Ekonomi Bank BPD Jawa Tengah
Co-Authors: None
Abstract
Financial literacy has many positive benefits. Some research results indicate that those who are literate tend to
have good financial behavior, namely to diversify the portfolio. However, almost no research discusses the
diversification of those who do not literate. The purpose of this paper is to know the diversified portfolio of those
who do not literate. The results suggest that those who are not literate prefer to invest in gold and real assets rather
than paper assets.
Keywords: Financial Illiteracy, Financial Literacy, Portfolio, Indonesia
Abstract ID: ICMABE-2017-MGT-2

THE IMPORTANCE OF PURPOSIVE NEED GRATIFICATION AND SOCIAL NETWORKING SERVICE
DRIVEN BRAND KNOWLEDGE
Corresponding Author: Radityo Fajar Arianto
University of Pelita Harapan
Co-Authors: Galvin Christopher
Abstract
This research was conducted in order to find out the importance of instrumental need gratification, informational
need gratification, and Social Networking Services (SNS) driven brand knowledge to customer capital. There are
three hypothesis that were proposed in this research, which is: Informational need gratifications have positive
causal relationship with brand knowledge, Instrumental need gratifications have positive causal relationship with
brand knowledge, The impact of purposive need gratifications (instrumental/informational) on customer capital
need to capitalize brand knowledge in order to achieve positive customer capital.
This research uses survey method using questionnaire. The questionnaires were spread through printouts and
through online means. It reached 220 peoples, in which a total of 212 was analyzed. This data was analyzed using
the multiple regression analysis using SPSS 20.0. After the data was analyzed, all hypothesis proved to be right or
supported. However, the results of this research could not be generalized
Keywords: Informational Need Gratification, Instrumental Need Gratification, Social Networking Services,
Brand Knowledge, Customer Capital

PERFORMANCE MEASURE OF ADVANCE USE CASE POINT COST ESTIMATION MODEL: A CASE STUDY
Corresponding Author: Archana Srivastava
Amity University
Co-Authors: Dr. S.K.Singh;Dr. Syed Qamar Abbas
Abstract
Estimating size and cost of a software system is one of the primary challenges in software project management.
Use Cases are frequently used to describe the business process of object oriented projects. An estimate is of critical
significance to a project’s success hence the estimate should go through a rigorous assessment process. The
estimate should be evaluated for its quality or accuracy, and also to ensure that it contains all of the required
information and is presented in a way that is easily understandable to all project stakeholders. Software cost model
research results depend on model accuracy measures such as MRE, MMRE and PRED. Advance Use Case Point
Method (AUCP) is an enhancement of UCP. AUCP is our previously proposed and published model [15]. In this
paper performance evaluation of AUCP is carried out using three widely accepted metrics including MRE, MMRE
and percentage of the PRED.
Keywords: Use case point method (UCP), Advance use case point method (AUCP), End User Development
(EUD), EUD_Technical factors, EUD_Environmental factors, MRE (Magnitude of Relative Error), MMRE
(Mean Magnitude of Relative Error)

2

THE EXTENT OF COMPLIANCE WITH THE GRI GUIDELINES AND THE INFORMATION DISCLOSED BY
NIGERIAN LISTED COMPANIES
Corresponding Author: Tijjani Habibu Ahmad
Hussaini Adamu Federal Polytechnic, Kazaure - Nigeria
Co-Authors: None
Abstract
Concerns have accompanied the rise of GRI-based sustainability reporting with respect to its limitations and
potential negative consequences. Sustainability reporting frameworks, such as GRI’s, was important insofar as it
helped organizations to widen the transparency and accountability of a number of social and environmental issues.
This research tries to address this challenge by assessing the extent of sustainability reporting among the Nigerian
firms using the GRI guidelines as benchmark. Data were collected from the annual report and account of all listed
companies (195) on Nigerian Stock Exchange (NSE). This study used un-weighted disclosure method to capture
the extent of sustainability disclosure among the Nigerian firms.
Keywords: Social and Environmental Reporting, GRI, GRI Guidelines

KNOWLEDGE MANAGEMENT AND MICRO BUSINESS
Corresponding Author: Anita Maharani
Bina Nusantara University
Co-Authors: None
Abstract
Knowledge management, according to concept relates with the activity of not just creating, sharing but also using
and managing the circular of knowledge and information within in an organization. This do exist in micro business,
and this research aimed to explore the practice of knowledge management within micro business. Methods of
research is quantitative, respondents are people who run micro business. The benefits of this research is to
acknowledge micro business as organization that also will create, share, use and manage the knowledge and
information within.
Keywords: knowledge, management, micro, business

PERSONALITY TRAITS AND SITUATIONAL MOTIVATION OF BANKERS IN PUBLIC SECTOR
Corresponding Author: Dr Shazia Khalid
University of the Punjab
Co-Authors: Shama Mazhar
Abstract
This research was conducted to explore the relationship between personality traits and situational motivation of
Bankers in public sector. It was hypothesized that there is likely to be a relationship between personality traits and
components of situational motivation. It was also hypothesized that personality traits are likely to be a predictor
situational motivation of the bankers in public sector. Cross sectional design was used. A sample of N=100 Bankers
was collected through purposive sampling technique, form different Banks of Lahore. Ten Item Personality
Inventory (Gosling et al, 2003) and The Situational Motivation Scale (Guay et al, 2000) were used to study the
variables. Data was analyzed using SPSS version 21. Results of Pearson Product moment correlation showed that
extroversion has significant positive relationship with intrinsic motivation. Conscientiousness has positive
relationship with external regulation. Extroversion and conscientiousness showed significant negative relationship
with a motivation. It is also find out that there is significant gender difference on identified regulation of bankers.
Hence, it is concluded that different personality traits determined different motivation factors in a person. This
study has implication in human resource management to assess personality of their workers and enhance their
motivation for work, as per their personality traits.
Keywords: Personality Traits; Situational Motivation; Bankers

3
Abstract ID: ICMABE-2017-ENT-7

INNOVATION LEARNING ENTREPRENEURSHIP WITH BMC GAMES
Corresponding Author: Jajat Sudrajat
Co-Authors: Muhammad Ali Rahman, Michael Yoseph Risky, Pieter M.H Lumbantoruan
Abstract
The purpose of long-term research in this study to produce entrepreneurship learning model using Business Model
Canvas Games. To improve the content of information and communication technology in the entrepreneurship
learning process because of the density of other subjects is very time consuming students so spare time to work on
Entrepreneurship courses become very minimal and students do not get lecturer guidance on an ongoing basis in
entrepreneurship activities, so the ability of students to find business ideas Which corresponds to the disciplines
that are being cultivated is limited, making it difficult for them to innovate according to their own discipline. The
phenomenon of social media became one of the lack of concentration of students to study formal, even President
Jokowi wants social media (medsos) used for productive things, encouraging creativity and innovation and
improving the welfare of society. The benefits of this study are expected to be useful for educational institutions
to develop entrepreneurship learning models, and the specific targets to be achieved from this research are expected
to be useful for the Binus Entrepreneurship Center (BEC) unit to make innovative development of entrepreneurship
learning process. Participants of this study Binus students of various departments who are taking the EN001 and
EN002 courses. This research uses Research and Development method (Research and Development).
Keywords: learning, business model canvas, games, social media, productive, creativity, jajatbinus

THE ROLE OF E-CRM AND E-SERVICE QUALITY IN IMPROVING CONSUMER E-LOYALTY IN THE
TELECOMMUNICATION INDUSTRY
Corresponding Author: Viany Utami Tjhin
Co-Authors: Alisha Adriena
Abstract
The aim of this study was to determine the effect of e-CRM and e-service quality on e-satisfaction and its impact
on e-loyalty. This research was conducted on customers of Internet service provider in telecommunication industry
in Indonesia. Data were collected from a sample of 100 respondents. The data were analyzed using Structure
Equation Modeling (SEM) with SmartPLS. The result of this study found that E-CRM has a significant influence
on e-satisfaction. E-service quality has a significant effect on e-satisfaction. E-satisfaction has a significant effect
on e-loyalty. E-CRM has a significant effect on e-loyalty through e-satisfaction. E-service quality has a significant
effect on e-loyalty through e-satisfaction. Based on the results of this study, we suggested that Internet service
providers in telecommunication industry should develop their website with interesting and detailed features for e-
CRM and provide live chat web-based services integrated with social media information system for increasing e-
service quality. E-satisfaction can be supported by customer satisfaction online surveys on a regular basis, whereas
customer loyalty programs need to be developed in the near future to build customers’ e-loyalty.
Keywords: e-CRM; e-service quality; e-satisfaction; e-loyalty; telecommunication industry

DEFINING AND MEASURING ISLAMIC FINANCIAL LITERACY
Corresponding Author: Taofik Hidajat
Sekolah Tinggi Ilmu Ekonomi Bank BPD Jawa Tengah
Co-Authors: Muliawan Hamdani; Yanuar Rachmansyah
Abstract
Purpose - Different from conventional finance, there is no instrument that can be used to measure the level of
financial literacy from the perspective of Islamic financial products or services. This paper attempts to suggest an
instrument that can be used to measure the level of financial literacy on Islamic perspective.
Design/methodology/approach – The proposed models in this paper use review of literature and derivation of a
conceptual measurement. Findings – As is the case with conventional financial literacy score, the results to be
obtained is the Islamic financial literacy score. Research limitations/implications – The main limitation of the
empirical study is the content of literacy instrument is limited to financial profit contract. Practical implications –
Islamic financial literacy score would be useful to determine the level of literacy of the Islamic financial products
or services. Originality/value – This paper will fill the gap to the existing literature of financial literacy, by showing
the needs of Islamic financial literacy and how to measure it.
Keywords: Islamic financial literacy; financial literacy; financial literacy measurement; Islamic finance

4

THE MOSQUE MANAGEMENT MODEL IN DEVELOPING COMMUNITY BASED ECONOMICS AND SOCIAL
ENGAGEMENT
Corresponding Author: Didi Mulyadi
STIE PERTIWI
Co-Authors: Sri Mulyani
Abstract
This research is to find how the management model of the mosque is able to develop community based economics
in Al Mujahidien Mosque, Bekasi Timur Regency. This management model is aimed at engaging all potentials
within the neighborhood bridged by the mosque management. The business to business model is naturally done
among people living in the complex with the different needs and expertises. At the initial development, the model
has helped people with different background and needs support each other through the mosque. After ahving any
transaction, the parties doing the business has to contribute 10% of the profit for the development of the mosque.
The research uses the qualitative research model. The data collection was carried out through observations,
interviews and documentations. The findings have shown that 79% of 70 mosque worshipers think that the program
is good, but there are only 26% have developed business among the mosque worshipers while the other 74% are
still waiting and while 83% think that they can contribute better to the mpsque development while doing the
business. Finally, the research has found that strengthening economics development can also be done through
social and community engagement. It has also proved that social engagement can create better relationship among
neighbors. The helping hands from neighbors to those with expertise or those with economics difficulties are not
only helping economically but also creating better undertsanding and avoiding conflicts among them. The
economics development of each neighbors shall finally also create dynamic relationship and life.
Keywords: community, management, social engagement, mosque

THE EFFECTS OF FIRM CHARACTERISTICS AND INVESTMENT TOWARDS THE FIRM'S VALUE IN
INDONESIA INFRASTRUCTURE SECTOR
Corresponding Author: Dr. Florentina K. Tehubijuluw
Matana University
Co-Authors: Veny Anindya Puspitasari, SE, M.Ec. ; M. Rachman Mulyandi, SE, MBA ; Estika Paramita Sani,
SS, MIB
Abstract
One of the government priority programs under the leadership of Indonesian President Joko Widodo is to increase
the nation’s productivity and its competitiveness in global market by developing the infrastructure projects across
the nations. The increase development of infrastructure project was not automatically increase the share price of
the public listed infrastructure firms. In the year 2016 when the Indonesia Composite Stock Price Index or known
as Index Harga Saham Gabungan (IHSG) posted the highest increase in Asia Pacific, the shares of the
infrastructure sector were under pressure. According to May (2017), some causes of the depressed infrastructure
sector were include the implementation of progressive land tax, the hiking of interest rates, the unstable political
situation and the flowing funds in the construction sector. It’s expected that the public listed infrastructure firm
will regain into better performance in the following years due to government support through various policies
towards the sector. The aim of this paper is to analyze the effect of the firm characteristics and investments towards
the firm’s value in the infrastructure sectors and which factors will give the strongest effect. The high value will
enable the firm to obtain more access to sources of funds from capital markets and executing its corporate
strategies. In this study, the independent variables are company characteristics and corporate investment. The
quantitative method using multiple regression analysis will analyze the panel data for 2014-2016 period which
was taken from the all infrastructure firms listed in the Indonesia Stock Exchange.
Keywords: firm characteristics, firm investment, firm value, infrastructure sector, Indonesia, panel data

5

TOWARDS SUSTAINABLE PERFORMANCE: PROMOTING ECO DESIGN IN GREEN SUPPLY CHAIN
MANAGEMENT PRACTICES
Corresponding Author: Rohani Abdullah
Universiti Utara Malaysia
Co-Authors: Marini Nurbanum Mohamad; Ramayah Thurasamy
Abstract
This paper explores the green supply chain management practices adoption among Malaysian ISO 14001 certified
manufacturing companies. The green practices that are measured in this research are eco-design, green purchasing
and reverse logistics. This study used survey to collect responses from 616 manufacturing companies, with
response rate of 24.68%. The findings provided evidence that the level of green supply chain management practices
has been implemented to a greater extent among responding firms. Specifically, the results have empirically proven
that eco-design was the most highly adopted green practices among these manufacturing firms. In view of these
findings, green supply chain management practices that involve external relationship with supplier and customers
(green purchasing and reverse logistics) have comparatively lower adoption than internally-focused green supply
chain management practices (eco-design), which involves less external relationships. This paper provides the
possible reasons for eco-design being the most adopted green practice among Malaysian ISO 14001 certified
manufacturing companies and provides suggestions for firms in view of enhancing their sustainable performance
through promoting eco-design in their green practices.
Keywords: Eco-design, Green Supply Chain Management Practices, ISO 14001, Sustainable Performance and
Internal Integration
Abstract ID: ICMABE-2017-BUS-13

SOCIAL CAPITAL ROLES IN MAINTAINING INVESTMENT SUSTAINABILITY IN LUMAJANG REGENCY
Corresponding Author: Sebastiana Viphindrartin
Jember University
Co-Authors: Zainuri, Silvi Asna Prestianawati
Abstract
Lumajang regency has potential geography to be developed. The geography condition should be able to increase
the regional income by investment. On the other hand, has founded that investment level and regional income has
decreased. Based on field research, it caused by global economic changing (interest,electricity,tax etc) and
criminality. But other condition also existed that there are some investors who still exist with no business declining
using social capital strength. This study aims to uncover the social capital roles in maintaining investment
sustainability in Lumajang Regency. This research uses qualitative phenomenology method. The result of this
research is the role of social capital is very important for the sustainability of investment in Lumajang Regency.
Norms, beliefs, networks and information each occupy an equally important role. Religious norms and family
values form become an important basis in sustaining the continuity of investment in Lumajang Regency. Trust
each other is an effective society glue. Networks and information facilitate investors' access to their process their
business production. This research result can be used by the existing investor to start considering social capital
way on how they can sustain their business with profitable investment in Lumajang Regency.
Keywords: Social capital, investor, Lumajang Regency

AN INTEGRATED APPROACH OF GREEN SUPPLY CHAIN MANAGEMENT
Corresponding Author: Rohani Abdullah
Co-Authors: Rahimi Abidin; Marini Nurbanum Mohamad
Abstract
Malaysia is committed towards its ‘Green Agenda’ and the country already has local industries with plenty of eco-
businesses potential. Due to the prospect of going green in Malaysia is very much encouraging. Green supply chain
management emerged as a new management tool that extends environmental responsibility of businesses
throughout their entire supply chains and is gaining its popularity nowadays. Supply Chain Integration (SCI) is
one of the essential means to generate competencies embedded in green supply chain management (GSCM).
Despite the importance, modest is known about the potential of SCI in facilitating GSCM and its dynamic linkages
to sustainable performance, particularly in the context of manufacturing companies in Malaysia. Thus, the study
attempts to bridge the gaps by investigating the potential of SCI in generating sustainable performance of green
supply chain management.
Keywords: Supply Chain Integration, Sustainable Performance, Green Supply Chain Management Practices.

6

THE INFLUENCE OF GOOD CORPORATE GOVERNANCE AND COMPANY SIZE ON PROFIT
MANAGEMENT IN BANKING COMPANIES REGISTERED IN 2011-2015 INDONESIA STOCK EXCHANGE
Corresponding Author: Waseso Segoro
Gunadarma University
Co-Authors: Ayu Sulistya
Abstract
A company with increasing profits in subsequent periods is exposed to a risk of decline larger than the profit
increase percentage. This is the reason why many companies manage their profits as a means to minimise risks.
The concept of Good Corporate Governance aims to improve the qualities of a company through a series of
principles, namely transparency, accountability, independence, and equity. The purpose of this research is to
determine the influence of good corporate governance on profit management through the variables of independent
commissioner's proportion, the size of the commissioner committee, and the size of the company. The sample used
is 8 banking companies registered in Indonesia Stock Exchange within the years 2011-2015. Data is gathered by
purposive sampling technique implementing the multiple linear regression test and supported by the use of version
19 SPSS consisting of the classical assumption test, regression model analysis, hypothesis test (t-test and f-test),
and coefficient of determination test (R2). The results show that partially, independent commissioner's proportion
and the size of the commissioner committee are not influential towards profit management. However,
simultaneously, all three variables are deemed influential.
Keywords: good corporate governance, independent commissioner proportion, size of commissioner committee,
company size, profit management

NECESSARY AND SUPPORTIVE CONDITIONS FOR TACIT KNOWLEDGE TRANSFER: A CONCEPTUAL
FRAMEWORK
Corresponding Author: Waseef Jamal
Institute of Management Sciences Peshawar
Co-Authors: Shabana Gul, Muhammad Naeem
Abstract
Successful transfer of knowledge (TOK) from sender to receiver of knowledge depends on a certain set of
characteristics. Though these characteristics can be noted in the widespread knowledge transfer literature but
unfortunately they are not available in a well knitted framework. This study has developed a conceptual framework
by using the two-person communication model for interweaving the required conditions for tacit knowledge
transfer. The framework is divided into two sections. First section is the communication nucleus that defines the
elements of transfer of knowledge as sender (knowledge holder), message (knowledge to be transferred, i.e. the
material), medium (relationship between sender and receiver), receiver (knowledge receiver) and feedback (new
knowledge creation). Whereas, the second section of the framework identifies and defines content and contextual
factors of transfer. The content factors spell out the necessary conditions for transfer and assume that in the absence
of these factors, transfer of tacit knowledge will not be possible. Whereas contextual factors are the supportive
characteristics present in the environment. It is assumed that the presence of these supportive conditions will
accelerate the transfer process, however, their absence will not stop the transfer process unlike the necessary
conditions. Existing frameworks that use basic communication model (either partially or fully) or identify and
define the characteristics of elements of TOK (of all or few) were reviewed. Along with the frameworks, critical
success factors for TOK were also reviewed as they form the necessary (content factors) and supportive conditions
(contextual factors) of the framework. The suggested conceptual framework can be used as a set of guidelines for
developing specific policies for transfer, as it clearly outlines the requirements of successful TOK at individual
level and at organizational level. Furthermore, the framework will also assist the decision makers /managers in
identifying and providing the appropriate conditions for TOK.
Keywords: Tacit knowledge transfer, elements of transfer of knowledge, necessary conditions for transfer of
knowledge, supportive conditions for transfer

7

THE RELATIONSHIP OF EMPLOYEE ENGAGEMENT, ORGANIZATIONAL COMMITMENT AND
ORGANIZATIONAL CITIZENSHIP BEHAVIOR
Corresponding Author: Muhammad Naeem
Institute of Management Sciences, Peshawar
Co-Authors: Pir Sajad Ullah, Dr. Waseef Jamal
Abstract
Employee engagement is an important factor for the success of organization. The aim of this study is to examine
the relationship of employee engagement, organizational commitment and organizational citizenship behavior.
With the help of literature current study planned two hypotheses regarding employee engagement, organizational
comment and organizational citizenship behavior. Educational sector was selected for the conducting of this study.
Purposive sampling was used in the first step through which three universities were selected. Then universities
were divided into strata while disproportionate sampling method was used for the selection of the respondents. A
structured closed ended questionnaire was used for the collection of data. In the final step the data was statistically
analyzed through SPSS 16 by running correlation and regression test. The finding of the study shows that there is
a significant positive relationship between employee engagement and organizational commitment and the result
of the study also confirmed that there is significant positive relationship between employee engagement and
organizational citizenship behavior. This study provided beneficial insight about employee engagement in the
education sector of Pakistan.
Keywords: Employee engagement, Organizational commitment, Organizational Citizenship Behaviour

FROM CRITICAL SUCCESS FACTORS TO CRITICAL SUCCESS LEVELS FOR TRANSFER OF KNOWLEDGE;
A REVIEW OF LITERATURE
Corresponding Author: Waseef Jamal
Institute of Management Sciences Peshawar
Co-Authors: Shabana Gul, Muhammad Naeem
Abstract
Organizations are interested in creation and transfer of knowledge for achieving sustained competitive advantage
in the market. Though literature has identified a number of critical success factors (CSF) that influence the transfer
of knowledge process but what is lacking is the synthesis of these factors to provide a comprehensive view to the
organizations for all practical reasons. This study is an attempt to review the existing literature to develop a
comprehensive framework that highlights the importance of critical success levels (CSL). Research papers
covering success areas (CSA) and critical success factors (CSF) are reviewed with more weight to research work
published from 2000 till 2015. The framework divides the already identified CSF into three CSL so that
organizations can easily pin down the levels where they are performing well in terms of benefiting from transfer
of knowledge as well as the weaker slots that need more focus and attention.
Keywords: Knowledge Management (KM), Transfer of knowledge (ToK), Critical Success Factors (CSF),
Critical Success Levels (CSL).
Abstract ID: ICMABE-2017-IE-19

THE EFFECT EXPERIENTIAL MARKETING AND CUSTOMER VALUE ON LOYALTY AMONG MUSLIM
TOURISTS
Corresponding Author: Puja Prasetia
University of Indonesia
Co-Authors: Nurdin Sobari ; Hardius Usman
Abstract
This research aims to examine the effects of experiential marketing and customer value on satisfaction and loyalty
in halal tourism in Indonesia. A total of 175 questionnaires were distributed using the criteria of Indonesian tourists
who ever enjoyed halal tourism by visiting Indonesian tourist attractions. The analysis methods employed were
the factor analysis and the Structural Equation Model (SEM) with explorative approaches. Findings of this research
reveal that experiential marketing has a positive and significant effect on satisfaction and loyalty, the indicator
sense has the most dominant value and is able to leave the impression that creates satisfaction and causes loyalty
among Muslim tourists. Customer value has a positive and significant effect on satisfaction but it does not affect
loyalty. This proves that satisfaction does not always serve as the determinant of loyalty.
Keywords: Experiential Marketing, Customer Value, Satisfaction, Loyalty, Halal Tourism

8

THE IMPACT OF LEADERSHIP STYLE ON EMPLOYEES’ MOTIVATION: AN EMPIRICAL STUDY OF
MANUFACTURING COMPANIES IN JAKARTA INDONESIA
Corresponding Author: Dr. Ita Mariza
SWISS GERMAN UNIVERSITY
Co-Authors: None
Abstract
The purpose of this paper is to gain better understanding on the effectiveness of transactional and transformational
leadership approach on employee’s motivation in manufacturing companies. Leadership styles have a big role in
order to encourage or motivate people to do their work to improve of employee performance, loyalty, creativity,
company goals and sustainable growth of the companies. This study examines two hypotheses, and empirical
research has been conducted in manufacturing companies in Jakarta Indonesia.
This study is based on the behavioral theory of leadership using a primary data obtained randomly respondents of
manufacturing companies in Jakarta Indonesia. Data have been collected through surveys to respondents
purposefully (factory employees and staff). The research design was used with descriptive research and involved
132 employees as respondents having been working 3 year or above from 4 manufacturing companies in Jakarta,
Indonesia. The study analyzes the data collected by SEM (Structural Equation Modeling) Lisrel Program 9.2.
The findings of research are: a) transformational leadership style positively effects on employee motivation; b)
transactional leadership style positively and significantly effects on employee motivation. However, the constraints
of this research are a) characterized by cross sectional and perceptual analyzes; b) the location all of the company
involved is in Jakarta.
The managerial implication of this research is that the effectiveness of transformational and transactional
leadership styles as a positive approach to encourage and motivate the employee to reach the companies goals and
increase the potentially sustainable growth of the companies.
The theoretical implications of this research are expanding to support of some existing theories. This result shows
that transactional leadership style is more effective and significantly able to improve the employee motivation than
transformational leadership style in manufacturing companies.
Keywords: transformational leadership, transactional leadership, motivation
Abstract ID: ICMABE-2017-IE-21

THE ROLE OF ISLAMIC MOTIVATION, GENERIC MOTIVATION, AND THE IMPORTANCE OF
DESTINATION ATTRIBUTES ON THE SATISFACTION AND LOYALTY OF MUSLIM TOURIST
Corresponding Author: Rudy Haryono
Universitas Indonesia
Co-Authors: Nurdin Sobari; Hardius Usman
Abstract
The Indonesian government would like to increase the role of tourism sectors in the Indonesia’s economic growth.
Muslim travelers are one of the most lucrative and rapidly growing segments in the tourism industry. Increasing
satisfaction and loyalty of Muslim tourist will increase the number of their arrival. The development of halal
tourism that offers products and services allowed to be used by Muslims in accordance with Islamic law is a
promising strategy to enhance its role. The purpose of this study is to investigate the factors that affect the
satisfaction and loyalty of Muslim tourists who have visited a destination in Indonesia. The survey questionnaire
as a research instrument was distributed to respondents via Google Forms. Theoretical model is tested by Partial
Equity Modeling Partial Squares (PLS-SEM) technique. A consecutive sampling technique is utilized to collect
samples. The analysis results showed that Islamic and generic motivation as well as the attributes of tourist
destinations affect the satisfaction and loyalty of Muslim tourists. This finding will be useful for destination
marketers and policy makers to develop appropriate marketing strategies to attract more Muslim tourists visit
Indonesia.
Keywords: motivation, destination attributes, satisfaction, loyalty

9

OWNERSHIP STRUCTURE AND NON-PERFORMING LOANS: EVIDENCE FROM INDONESIA BANKS
Corresponding Author: Sri Indriastuti
University Islam of Riau, Pekanbaru
Co-Authors: Hamdi Agustin, Siska
Abstract
Bank institutions in Indonesia have three form of ownership structure. There are private, government and
community development banks. One of the unique banking in Indonesia is that there are community development
bank (CDB), which is a government-owned bank districts. The purpose of this study is to investigates the effect
ownership structure on the nonperforming loans of Indonesia banks. Total population of the study was 124 banks
from 2008 up to the period of 2013. The sample of the study consisted of 45 national private banks, 22 CDB and
4 government banks. we find that CDB has a higher non-performing loan level compared to private banks and
government bank. This condition are the control of the owners on the mangers is weak, the lenient credit policies
and inefficiency of the credit evolution departments of the banks, Corruption also play important role in the growth
of NPLs in the CDB owned banks.
Keywords: Non Performing Loan, community development banks and Private banks.

MEASURING FINANCIAL PERFORMANCES OF PT ADHI KARYA (PERSERO), TBK. COMPARED TO PT
WIJAYA KARYA (PERSERO), TBK. FROM 2012 TO 2016
Corresponding Author: Wiwiek Mardawiyah Daryanto
Sekolah Tinggi Manajemen IPMI
Co-Authors: Riyazsa Savitria;Yacobus Brahmandyo
Abstract
This article explains the importance of financial assessment of state owned company. As business,
communications, and technologies sectors grow faster in Indonesia, especially in big cities, construction sector
also grows faster. Many companies play a role in this sector. Two of those companies, which handled many
projects, such as LRT and MRT, are PT Adhi Karya, and PT Wijaya Karya,. There are so many projects that have
been handled by these two companies, such as Toll road, apron taxiway cargo Soekarno – Hatta airport, Stadium
renovation, and more big projects. On the other hand, handling many big projects does not always mean these
companies have a good financial health. In order to calculate their financial performances, a scoring measurement
formulated in Decree of Ministry of State Owned Company (BUMN) KEP MEN 100/MBU/2002 is used to
measure the financial performances of these companies. There are eight financial indicators, which could be used
to measure the company performances, the Return on Equity, Return on Investments, Cash ratio, Current Ratio,
Collection Period, Inventory Turnover, Total Assets Turnover, and Equity-to-Asset Ratio. There are 3 level of
financial health, they are healthy (AAA, AA, A), less healthy (BBB, BB, B), and not healthy (CCC, CC, C).
Besides, Independet T – Test and Mann – Whitney Test are also used to see the significances among both
companies. After calculating all the indicators, the conclusion is PT Adhi Karya has good financial performances,
which categorized as a healthy company since 2012 until 2015. However, the performance fell down in 2016. The
managements should anticipate the declining trend, which happened from 2013 until 2016. In the other sides, PT
Wijaya Karya shows healthier condition than PT Adhi Karya, which got double A level from 2012 to 2015.
Nevertheless, same with another, The performance of PT Wijaya Karya was getting worse in 2016. But overall,
based on the statistical tests there were no significant differences between both companies, which means these
companies performed on the quite same level.
Keywords: Financial Health, Financial Indicators, Construction, Healthy Company

DETERMINANT OF FINANCIAL PERFORMANCE ON INDONESIAN BANKS THROUGH RETURN ON
ASSETS
Corresponding Author: Periansya
Politeknik Negeri Sriwijaya
Co-Authors: None
Abstract
The financial performance of the bank one that needs to be seen is how much impact the return on assets (ROA)
in contributing to the progress and profit banking. This study aims to find out whether the return on assets of banks
in Indonesia is influenced by cash and loan deposits in running their business activities so that it has an impact on
the level of profitability. In this study researchers used secondary data yaiu 2011-2015 financial reports from 10

10
banks in Indonesia listed on the Indonesia Stock Exchange (BEI). This research uses multiple regression analysis
method in the discussion. Based on the analysis using multiple linear regression, it is known that return on asset is
positively influenced and significant but not affected by loan deposit on retun on asset. In addition, it was found
that Cash ratio (CR) and loan deposit ratio (LDR) did not have a positive influence on return on asset performance
(ROA). The conclusion of this research is that collectively the ratio of cash and loan to deposit ratio is not a
significant determinant factor to the performance of retun on asset in banking in Indonesia.
Keywords: Ratio, Loan to Deposit Ratio and Return on Assets.
Abstract ID: ICMABE-2017-MKT-25

THE INFLUENCE OF SHARIA COMPLIANCE AND MARKETING MIX ON SATISFACTION AND INTENTION
OF MUSLIM TOURIST TO REVISIT SHARIA HOTEL
Corresponding Author: Nurdin Sobari
University Of Indonesia
Co-Authors: Hardius Usman; M. Zainul Wathani
Abstract
This research aims to analyze the Influence of sharia compliance and marketing mix on satisfaction and intention
of Muslim tourists to revisit the sharia hotels. A survey questionnaire is used to conduct the research. A number
of 159 muslim tourist who has stay overnight at sharia hotel participated in this research. Data analysis method
used is factor analysis and regression analysis. The results of the research shows that sharia compliance, product,
price, process and physical evidence have significant influence on satisfaction, and satisfaction is proven to
influence the intention of Muslim tourists to revisit sharia hotels.
Keywords: sharia compliance, marketing mix, satisfaction and intention to revisit

IMPACT OF CSR IMPLEMENTATION ON THE PROFITABILITY ENTERPRISE : ANALYSIS OF 20 LISTED
STATE-OWNED ENTERPRISES IN INDONESIA
Corresponding Author: Febrizal Rahmana
Co-Authors: Citra Fathia
Abstract
The purpose of this research is to prove that State Own Enterprises (SOEs) that invest in CSR will optimize profit
in the hope that the satisfaction of stakeholders is reached effectively. This paper is a quantitative analysis with
exploratory approach. Discusses the implementation of CSR from 20 state-owned companies are go public
companies. This analysis is based on the Global Reporting Initiative report which provides some aspects of
sustainability. The reports were taken from the last five years. Then the next step is to look at the EPS trend of
these SOEs and comparing to those aspects are applied. Restrictions The issue of this paper is only for 20 state-
owned companies are listed in Indonesia. In this research proves that the implementation of CSR has not yet
become the burden of SOEs but can also give the profit growth of those SOEs. Where there is a positive
relationship between the implementation of CSR and the Earning Per Share (EPS), even the tendency of
increasingly integrated CSR programs grow the profit of SOEs. There is the theoretical implication to management
science that the implementation of CSR is not a burdening cost but is an investment. and CSR is a way for
companies to increase business competitiveness in the present era. Also, there is the managerial implication that
by implementation CSR is very important to have a mutual benefit between society and corporation while SOEs
still can optimize some profit. This understanding is essential as a high concentration in social and corporate
relations in modern times.
Keywords: GRI, CSR, EPS, Profit and Stakeholders

LEADERSHIP STYLES OF TECHNOLOGY-BASED SMES IN MALAYSIA: THE COMPARATIVE ANALYSIS
OF COMPANY SIZE AND SECTOR
Corresponding Author: Azlin Shafinaz Arshad
Malaysian Academy of SME & Development Centre (MASMED)
Co-Authors: Amran Rasli; Mastora Mustafar
Abstract
The aim of this study is to compare the leadership styles of technology-based SMEs in Malaysia based on company
size and company sector. Leadership style can be described as the means of how leaders’ interact with employees.
However, there is limited understanding on how these technology-based SMEs practices their leadership styles. In

11
addition, there is dearth attention to investigate the leadership styles in developing country especially in Malaysia.
Full Range Leadership Theory was employed in this quantitative study where data was collected from 138
technology-based SMEs using survey questionnaire in which only 86 is usable for analysis. An independent sample
t-test is conducted to test the differences between company size and company sector with leadership styles. The
results indicate there were no statistical differences in the mean scores for leadership styles based on the size of
the company as well as the company sector. Implications and direction for further research are presented for future
researcher.
Keywords: Leadership styles, technology-based SMEs and independent sample t-test

QUALITY MANAGEMENT PRACTICES AMONG HIGH TECHNOLOGY COMPANIES: DIFFERENTIATION
LEVELS ACCORDING TO COMPANY PROFILE.
Corresponding Author: Mastora Mustafar
Co-Authors: Amran Rasli, Azlin Shafinaz Arshad; Salmah Omar
Abstract
Quality management practices are modern approach used to enhance company performance. Although there are
numerous research findings on quality management practices, the focus of the research is not much on high
technology companies. Hence, this study aims to look at the different levels of quality management practices in
high technology companies based on company profiles such as company cluster, company size and duration of
company. Data were collected using questionnaires and analyzed using descriptive and inferential analysis. The
one-way ANOVA analysis shows that quality management practices among the high technology companies were
moderate and the results also indicate that there is not enough evidence to support the distinction between QMP
and the company size group, the company cluster and the duration of the company.
Keywords: Quality management practices, business performance, High Technology Company

CAREER PATH FOR DIFFERENT GENERATIONS (GEN Y, X AND MILLENNIAL) IN A SMALL & MEDIUM
ENTERPRISES IN JAKARTA – INDONESIA
Corresponding Author: Retno Setyaningsih
Co-Authors: -None
Abstract
Employee career path is one of employee retention program that many companies has been conducting since ages.
Career Path program for a small or medium enterprises might be challenging for the companies due to the
limitation of resources and financial barriers. The career path will need an investment both in financial and time,
some generations do not want to consuming time to reach a senior position. Hence often time the employee are
leaving the organization because they found a better offer from others. The purpose of this research is to investigate
to what extent the career path at the small and medium enterprise can retain their employees, particularly, company
has different generation on their workplace. This research employs qualitative, semi questionnaires that distributed
to different generation of respondents. The finding shows that different generation have different expectation to
be retained in relation to their career. Generation X tends to stay longer rather than the generation millennial (Z)
whereas generation Y will stay 3 up to 4 years in a company.
Keywords: career path, generations, small and medium enterprise

AN ANALYSIS OF THE USE OF ACTION LEARNING ON AN MBA PROGRAM OF IPMI INTERNATIONAL
BUSINESS SCHOOL, INDONESIA
Corresponding Author: Dana Afriza
Co-Authors: Muhammad Abdul Ghoni
Abstract
The aim of this paper is to expose a successful MBA program and deepest our understanding of action learning by
listening to the student’s views and voice, who had been participants in action learning program set on academic
programs. In this study, the final year student of MBA program, IPMI International Business School. The final
year student of MBA program interviewed by academic officer of IPMI to share their experienced during attending
action learning programs into research methodology and thesis module. The paper presents deepest insight of

12
action learning as both a teaching and learning methodology in post graduate environment. Focusing on the final
year student experience in participating action learning sets. Data was collected by a semi structure questionnaire.
The main findings were action learning has a positive impact on the learning process. The programs support to the
student personal development and struggle of learning and completing dissertation of MBA programs.
Keywords: Action learning, MBA, IPMI International Business School.

SUSTAINABLE SERVANT LEADERSHIP: VALUES BEHAVIOR AND MEASUREMENT FOR UNPRME
Corresponding Author: Shirley Yeung
Hang Seng Management College
Co-Authors: None
Abstract
Fear for change is found in all different kinds of organizations, including educational institutes as changes on
curriculum and delivery mode are quite common under globalization and the demanding needs of stakeholders in
a society. A learning organization should identify the barriers of change from the viewpoint of staff, especially
their psychological and cultural needs. In order to achieve the above aim, this paper is to explore key elements for
sustainable servant leaders via analyzing 13 relevant journal papers related to sustainable organizations and servant
leadership (2009-2015). Through N’vivo qualitative and quantitative analysis, three major constructs are found –
values, behavior and measurement. The results from these perspectives can generalize that sustainable servant
leaders need to have commitment, trust, humility, and transformative self-identity (values), ethical behavior with
virtue services with positive psychological capital (behavior) and definition of team task performance with impacts
(measurement). This aligns with the rationale of UNPRME - responsibility, values, purpose, research, method,
dialogue and partnership to create impacts of UNSDGs and MOST (Management of Social Transformations),
UNESCO of social transformation with innovations in knowledge production and skills for peaceful relations.
This paper is of practical value in terms of developing sustainable servant leaders for implementing UNSDGs and
bring insights to policy makers, industry practitioners, teachers and students on the importance of developing
sustainable servant leadership to make the world a better one.
Keywords: Sustainable Development, servant Leadership, Values, Behavior and Measurement

EMPOWERING LOCAL PEOPLE AS MARKETING COMMUNICATION STRATEGY IN PENTINGSARI
TOURISM VILLAGE
Corresponding Author: Retno Dyah Kusumastuti
Universitas Pembangunan Nasional “Veteran” Jakarta
Co-Authors: Witanti Prihatiningsih
Abstract
An important aspect of marketing is communication. Communication plays an important role in delivering and
obtaining information. Marketing communication has three stages of change addressed to the consumer, which is
the change of knowledge, attitude, and behavior. The purpose of this research is to understanding how to
empowering local people as marketing communication strategy in Pentingsari Tourism Village. This research uses
integrated marketing communication concept. The method used in this research is qualitative with case study
approach. The data were obtained through in-depth interviews, observation, literature study, and documentation
with local residents in Pentingsari Tourism Village. The results of this study shows the implementation of
marketing communications strategies undertaken by local residents in the Tourism Village Pentingsari.
Communication process can be seen from 6 components: source, delivered message, channel used, message
recipient, impact and planning monitoring or evaluation. The conclusion of this studi is that local residents are
reliable communicators in increasing tourists visits, as they are considered understanding the history of the village
Keywords: local residents, marketing communication, Pentingsari Tourism Village

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SERVICE RECOVERY ATTRIBUTES AND THEIR RELATIONSHIP WITH PERCEIVED JUSTICE
Corresponding Author: Siti Zakiah Abu Bakar
UNIVERSITI UTARA MALAYSIA
Co-Authors: John Goodale
Abstract
An e-service recovery process is an important operational process. It is a second chance to retain loyal customers
by rectifying e-service failures. This study investigates the relationships between e-service recovery processes
attributes (compensation, respond speed, and apology) and perceived justice constructs (interactional, distributive,
and procedural). Based on the equity theory and exchange theory customers expect to be rewarded with equal
value to the losses during the recovery process. Data from a community of students and knowledge workers in a
Mid-western university was collected. The study used MANOVA for hypotheses testing. The results indicate that
all service recovery process attributes had a significant main effect on all perceived justice variables. The study
suggests that the different levels of compensation, responds speed, and apology will effect customer’s perception
of perceived justice. The research indicates that the relationship between service recovery process and perceived
justice is applicable in an e-service environment. The outcome of this study contributes to the research on e-service
recovery processes. The empirical results further delineate the role of social justice in e-service recovery.
Keywords: service recovery, perceived justice, compensation, respond speed, apology

IPMI INTERNATIONAL BUSINESS SCHOOL OF MANAGEMENT RELEVANCE IN A BUSINESS SCHOOL
SETTING: AN EMPIRICAL INVESTIGATION
Corresponding Author: Muhammad Abdul Ghoni
International Islamic University Malaysia
Co-Authors: Dana Afriza
Abstract
The objective of this study is to address wicked problems in the context of IPMI international business school. To
investigate that business school fully deliver the needs of business. To explore the mission, vision, and institution
strategy to achieve goal of business school to fulfil the needs of industry. To examine a curriculum of IPMI
International Business School addressed wicked problems. This study is qualitative research, employ content
analysis, in which evaluate information that obtained from the existing document. Our finding shows that the MBA
curriculum of IPMI International Business School does address the nature of wicked problem and prepare
interdisciplinary frameworks to train managers on serious competitive issues in the global environment. There are
some opportunities to the MBA curriculum of IPMI International Business School in facing global challenging of
business and organizational problem solving.
Keywords: IPMI International Business schools, Management relevance, Wicked problems, The MBA
curriculum

PREDICTION MODEL OF BANKRUPT AND STOCK PRICE OF MINING IN IDX
Corresponding Author: Ghazali Syamni
Universitas Malikussaleh
Co-Authors: Anwar Puteh
Abstract
The purpose of this research is to test the prediction model of bankrupt to stock prices in Indonesia Stock Exchange
(IDX). The predicted model of bankruptcy used includes the Olhson, Almant Modification, Grover, Springate, and
Zmijewski. This study uses data of 19 coal companies during the period 2013-2015 in IDX. Data analysis method
used by Pooled Least Square processed with Eviews. The results of the study found that bankruptcy prediction
models affect stock prices. The prediction model of Ohlson and Almant bankruptcy is a dominant prediction model
that affects the stock price of coal companies listed in IDX. This indicates that the bankruptcy prediction model
can be one of the factors that need to be considered in the stock trading of coal companies in IDX.
Keywords: model, bankrupt, stock, price, idx

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ANALYSIS OF SIMULTANEOUS EFFECT BETWEEN INVESTMENT OPPORTUNITY SET AND WORKING
CAPITAL: IT’S EFFECT ON FIRM’S PERFORMANCE
Corresponding Author: Dianwicaksih Arieftiara
Universitas Negeri Surabaya
Co-Authors: Eni Wuryani; Merlyana Dwinda Yanthi
Abstract
This study aims to analyze the simultaneous effect between investment opportunity set and working capital, and
investigates its impact on firm performance. Using manufacturing companies listed on Indonesia’s Stock Exchange
(IDX) from 2012 until 2015, and Two Stage Linear Regression (TSLS), the study finds that investment opportunity
set affects working capital, and vice a versa. This result means that investment opportunity set and working capital
have simultaneously effect. Furthermore, the study finds that the simultaneous-effect positively affects firm
performance. Investment opportunity set, which has considered the effect from working capital, empirically
improves firm performance. However, this study fails to demonstrate that working capital, which has considered
the effect from investment opportunity set, positively affects firm performance. This study is the first that
investigates simultaneous effect between investment opportunity set and working capital, and how it affects firm
performance. The contribution of this study would be to provide empirical evidence of the effect of investment
opportunity set on working capital, and vice a versa, and the impact on firm performance as well.
Keywords: Firm performance; Investment Opportunity Set; Working Capital

PERCEIVED USEFULLNESS, EASE OF USE, AND USAGE OF INFORMATION TECHNOLOGY: EVIDENCE
FROM BADAN LAYANAN UMUM
Corresponding Author: Jumansyah
Universitas Al Azhar Indonesia
Co-Authors: -None
Abstract
Badan Layanan Umum (BLU) is government unit that granted flexibility in the financial management and
exception from public financial management with boundaries in the sound business practice. In the application of
sound business practice, BLU must prepare financial statements. Preparing BLU financial statements face dualism,
which is for general purpose and consolidation purpose. Dualism seek on the accounting standard in the preparing
financial statements, Standar Akuntansi Keuangan (SAK) dan Standar Akuntansi Pemerintahan (SAP). The
previous research (Jumansyah et al., 2016) found variation in the application of standard. One of the solution to
explaining the application of the standard is using information technology. The objective of this paper is to testing
behavioral aspects on acceptance computer based-accounting information system. Without understanding the
behavioral aspects, big investment in the information technology to be wasted. The model that used to
understanding the behavioral aspects is Technology Acceptance Model (TAM). The model assume the individual
belief about perceived usefulness and perceived ease of use is the important determinant in the using information
technology. The method of collecting data using the survey method to stakeholders of BLU. The population of
BLU for 182 comprises 82 BLU in the education sector, 74 BLU in the health sector, 9 BLU in the fund
management, 4 BLU in the region business, and 13 BLU in the rest.
Keywords: Badan Layanan Umum, Perceived usefulness, Perceived ease of use, Technology Acceptance
Model, Accounting
Abstract ID: ICMABE-2017-HUM-38
PORTRAYING TRAGEDY: HOW POLITICAL CASES DEPICTED IN INDONESIAN FILM POST SOEHARTO
ERA (CASE STUDY OF THE FILM DI BALIK 98)
Corresponding Author: Adilla Amelia
Co-Authors: Bernadetta Diah Aryani
Abstract
Film and Politics have always been closely connected to each other. Andrew Sarris -one of American leading film
critics- stated, “Films in general reflects the currents and attitudes in society and its politics. The cinema doesn’t
exist in a sublime state of innocence, untouched by the world, it also has a political content, whether conscious or
unconscious, hidden or overt.” Political Film which depict current or historical events or social condition in a
subjective manner are renowned for the ability to send a thought provoking statement of the producers to the
audience regarding political issues. Indonesia, with its political turmoil since the beginning of its independence, is
familiar with these types of films. Krishna Sen (1994) noted that the Indonesian under the Soeharto’s government

15
during the New Order (1966-1998)—labeled these films as “historical film” and described it as “serious films”
that should be seen as historically accurate depiction of an event. The Indonesian New Order Government believed
that film is not merely a commercial product, but it’s also a tool that conveys information, with that understanding,
Badan Sensor Film (now called Lembaga Sensor Film-The Indonesian Film Censorship Board) was established in
1965. For Sen (1994), understanding the content of Indonesian political film during the New Order Era, one should
understand the power relation in the social-political structure in Indonesia. When the New Order era came to a halt
in 1998, Indonesian political scene began reshaping itself into a more open and liberal social-political environment.
Films are also begun to break free from censorship.In 2015, seventeen years after the incident, a film titled Di
Balik ’98 talks about the bloody revolution regarding Soeharto’s dethrone by the Indonesian students in 1998.
After the political changes that occur post New Order, it is interesting to see whether the changes effect how film
producers convey their idea in Indonesia political films.
Using Critical discourse analysis (CDA) this research is conducted to identify historically accurate depiction of
political event in Indonesia and understanding how political films are made in relation to political discourse and
the social cognition of the producers.
Keywords: Indonesian Film, Politic, Soeharto Era, Society, Critical Discourse Analysis

THE ADVOCACY MODEL OF INDONESIAN CHINESE STUDENTS, THE AFFLUENT MARKET
Corresponding Author: Dr. Leonnard, S.E., M.Comm
Co-Authors: Dr. Leonnard, S.E., M.Comm
Abstract
Increasing demand for education services and supply in the number of higher education institutions in Indonesia,
both local and foreign universities require private universities to build, improve and sustain their competitiveness.
Among others, Indonesian Chinese students are considered as the main consumers of most private universities in
Indonesia. Keeping loyal customers is critical to private universities by providing advocacy attitudes: continuing
their studies to a higher level in the same institution, providing recommendations to other prospective students,
and willing to pay higher through a series of service quality improvement and image maintenance. This paper
investigated the Advocacy Modelling of Indonesian Chinese Students at private universities Jakarta. A causal
design survey was applied out of 250 Indonesian Chinese students and the data were analysed by using the
Structural Equation Modelling (SEM). The findings revealed that there were positive influences of trust (β = .640,
p < .001) and service quality (β = .270, p < .001) on advocacy of Chinese students in private universities in
Indonesia. The influence of trust as a mediating variable increased the total effect of service quality on advocacy
(β = .590, p < .001). Furthermore, service quality and image were also known to be positively influencing trust.
Service quality had a greater influence (β = .510, p < .001) than image (β = .470, p < .001).
Keywords: Advocacy, Image, Quality, SEM, Trust.

UNDERSTANDING HALAL PRINCIPLES ON PRODUCT PACKAGING DEVELOPMENT IN MALAYSIA
Corresponding Author: Rohafiz Sabar
Co-Authors: Nur Khairiel Anuar; Rohani Abdullah
Abstract
Malaysia has played a leading role in the development of halal standards with a comprehensive halal food standard,
covering the sources of halal food and drinks; the slaughtering; product processing, handling and distribution;
product storage, display and servings; hygiene, sanitation and food safety; packaging and labelling. It clearly puts
the hygiene, sanitation and food safety (toyyib) aspect as pre-requisite to halal. It has proven to be very difficult
to obtain the respective halal standards from the various halal authorities in the world. Halal is no longer interpreted
as an act of slaughtering animals for food or products for Muslims. Today, Halal construed as a center of global
Islamic industry. Logistics management indirectly involved as a driving force to the halal industry hub. Growth
demand for halal products indirectly contributed to the development of management systems for halal products to
the logistics industry in Malaysia in particular and also at international level. This study aims to investigate the
importance of the packaging system to manage logistics for halal in Malaysia in particular. Packaging system is a
key element in the halal logistics services in addition to branding and marketing. The study also looked at the
impact of the development of halal logistics to the Muslim community in Malaysia as well as the opportunity to
introduce packaging system certified halal by JAKIM in Malaysia and international levels. Despite previous

16
studies related to halal logistics, a detailed study on the needs of the acceptable packaging system to halal industry
logistics management has not been fully explored. Therefore, this study will reveal in-depth literature review and
focusing on the methods and packaging systems in halal industry in Malaysia.
Keywords: Halal Logistics, packaging system, halal hub, Islamic principles.

THE INFLUENCE OF COST AND BENEFIT ANALYSIS (CBA) ON AIRPORT ROAD ACCESS WAYFINDING
Corresponding Author: Nur Khairiel Anuar
Co-Authors: Rohafiz Sabar
Abstract
The inclusion of cost and benefit analysis (CBA) on the airport road access wayfinding design is important.
Standard CBA was used to determine the additional costs incurred and benefits from airport road access
wayfinding development. This chapter examines the willingness to trade-off between the social benefits and the
cost comparison of alternative airport road access wayfinding design by senior drivers. The importance of airport
cost and benefit structures and their influence on the decision-making process for the provision of airport road
access wayfinding was considered. The data analysis was based on simulated driving that was developed to
simplify airport road access navigation to the airport area. The key issues were then analysed and presented; costs
(i.e. investment, operating, maintenance, and fuel consumption costs); benefits (i.e. travel time, accident reduction
savings, and airport road advertising revenue). The results show that the CBA is an appropriate technique for the
airport road access wayfinding appraisal. It has an explicit normative basis and was performed for the purpose of
guidelines of informing airport management and road sign design professionals that the alternative airport road
access wayfinding with the largest positive Net Present Value (NPV) and Benefit-Cost Ratio (BCR) exceeding 1.0
would be given primary consideration as the preferred course of action.
Keywords: CBA, wayfinding, airport road access

THE IMPORTANCE OF WORKPLACE SPIRITUALITY TOWARD ENHANCING ORGANIZA-TIONAL
COMMITMENT AND JOB SATISFACTION
Corresponding Author: Amelia Naim Indrajaya
Co-Authors: None
Abstract
This conceptual paper is looking at the organizational capabilities in the form of Spiritual Leadership and
individual capabilities in the form of Individual Spirituality toward supporting Organizational Commitment and
Job Satisfaction in the service industry. It starts with a vast exploration on Strategic Management and the Resource
Based View approach from the Management perspective, and Psychology aspect through the work in Managerial
Psychology and through the spiritual and theological perspective which influences the Individual Capabilities. The
multiple origins are possible in the Strategic management field which is intertwined with many other field, and
through the heterogeneous Resource Based View approach toward competitive advantage. As a summary the paper
comes up with a Competitive Advantage in a Model of Workplace Spirituality in the Service Industry.
Keywords: Workplace Spirituality, Spiritual Leadership, Individual Spirituality, Organizational Commitment and
Job Satisfaction, Resource Based View.

FACTORS INFLUENCING CONSUMER PREFERENCES FOR LOCAL FOOD: A COMPARISON BETWEEN
TRADITIONAL AND MODERN MARKETS
Corresponding Author: Poppy Arsil
Universitas Jenderal Soedirman
Co-Authors: Kusmantoro Eddy Sularso; Altri Mulyani
Abstract
Traditional and modern markets are potential distribution channels to distribute local food in Indonesia. The aim
of this research is to know consumer preferences for local food when shopping in both markets. A total of 600
respondents were interviewed using convenience sampling in traditional and supermarkets both in rural an urban
areas of Central Java and Yogyakarta provinces. Factor analysis was used to group consumer preferences towards

17
local food preferences. The overall KMO values was 49.187% for consumers who shop in traditional market and
55.04 % for those who purchase local food in modern market respectively with significance of 0.000 for both
segments of consumers. All individual MSAs was also above 0.06. The results show that consumer preferences
for locally grown product nearly similar in both markets. There are five factors that considerably influence
consumer preferences which are good quality of products, support local food, tradition, availability, and
promotion. What makes the difference between markets is that traditional market shoppers have a lower level of
awareness towards local food. They do not care where the food were grown when purchase local fresh food. Total
variance explained of six factors are 49.187% and 55.014% for traditional and modern markets respectively. Local
food can be promoted by highlighting attributes such as good quality of food, support local economy and food and
tradition. In order to promote local food, marketing programs should highlight food quality, support local food and
tradition.
Keywords: consumer preference, local food, modern market, traditional market

THE EFFECT OF E-MARKETING MIX ON SATISFACTION AND ITS IMPACT ON THE LOYALTY OF
DELIMA POINT CHANNEL PARTNER
Corresponding Author: Josua Sotarduga Harianja
Telkom University
Co-Authors: Dr. Maya Ariyanti
Abstract
In the 21st century, payment system needed by public to pay monthly bill, all-operator telecommunication credit
purchase, electricity credit purchase and others is Online Payment Point system. Delima Point is one of Online
Payment Point Applications engaged in this business. Delima Point makes various efforts to identify an interesting
phenomenon in which the Delima Point Agents are growing positively but the numbers of Agents that perform
transaction and Cash In or Top Up balance are still low. Regarding some factors considered by Agents or Counters
in using Delima Point Service which are not understood well, it is necessary to perform a study by referring to 11
(eleven) elements of E-Marketing Mix that may affect the Agent to use Delima Point due to satisfaction and
loyalty. The purposes of this study are to know and analyze the effect of E-marketing mix on the satisfaction of
Delima Point Agents and its impact on the loyalty of Delima Point Agent. Data were processed using descriptive
analysis and this study used structural equation modeling approach or analysis path where independent variables
were including Product, Price, Promotion, Place, Personalization, Privacy, Customer Service, Community,
Security, Site and Sales Promotion, while Satisfaction and Loyalty as dependent variables.
Primary data were obtained by distributing questionnaires offline in Jakarta and its surrounding areas, Bandung,
Banten, and Semarang. Questionnaires were collected on June and July 2017. Data obtained were 300 valid
respondents which were then analyzed using SPSS 20/23. The results of this study showed that E-Marketing Mix
variables that have the greatest effect on Customer Satisfaction and its impact on loyalty are Price (X2), Promotion
(X4), Privacy (X6), Customer Service (X7), Community (X8), and Security (X9). The marketing mix only
generated an effect of 62.30%, thus another factor of 37.70% should be identified. Finnet is recommended to
maintain Price, Community, Security, Customer Service and improve the low Site quality and other factors beyond
the e-marketing mix.
Keywords: Delima Point Agent, Analysis Path, Jakarta and its surrounding areas, Bandung, Banten, and
Semarang.

ANALYZING THE BUSINESS STRATEGY FOR EXPANSION OF AIRLINE INDUSRTY TO COMPETE
GLOBALLY
Corresponding Author: Sikander Yakoob Khan
Institute Teknologi Bandung
Co-Authors: None
Abstract
Airlines Industry has changed drastically over the years and in recent times we have seen major changes in the
business strategy of different airlines. This paper aims to analyze the business strategy of Turkish Airlines to stay
competitive in the global market which is expanding at a great pace. Qualitative research methodology has been
used by observation and interview with prominent key players in the airline industry. The data analysis had been
done using various tools of business strategy and management such as PESTEL (Political, Economic, Social,
Technological, Environment, Legal), Porter’s five forces, and strategic group of Turkish airlines service industry.

18
Sustainable activity map, value chain analysis has also been used to identify the sustainable competitive advantage
strategies. The research shows that to compete globally and sustain growth it is important for airlines to have their
mission and vision in accordance with the company’s strategy, the business model should be well aligned with
value proposition development goal to create globally renowned flight service. The implications of this research
paper can be used as reference by various stakeholders in airline industry which in near future will have to move
towards creating sustainable competitive advantage and enter the new growing economies globally.
Keywords: Airlines, Business Strategy, Strategic Alliance, Value Proposition

THE UTILIZATION OF LOCAL POTENTIAL FOR ECONOMIC LEARNING BASED ON ECOPRENEURSHIP
Corresponding Author: Dwi Atmono
University of Lambung Mangkurat
Co-Authors: Sri Setiti , Muhammad Rahmattullah
Abstract
Entrepreneurship education is one way that can be taken in creating young entrepreneurs in facing The ASEAN
Economic Community (AEC) 2015. Entrepreneurship education in formal education can be integrated in various
subjects such as economic at the high school level. Economic learning based on Ecopreneurship by utilizzing local
potential is one of the alternative forms of learning that can be applied. Utilizzing local potential is directed to
optimizing the value in terms of increased efficiency and the preservation of local potential itself. Scientific
approach that includes observing, questioning, experimenting, associating, and communicating activities, as well
as models Experiental Learning is taught through a variety of methods that are relevant and appropriate
requirements is expected to fulfill entrepreneurial competence needs by the current curriculum applied.
Keywords: Local Potential, Economic Learning, Ecopreneurship

THE EFFECT OF EXECUTIVE COMPENSATION ON CREDIT DEFAULT SWAP SPREAD
Corresponding Author: Meizaroh
Vrije Universiteit Amsterdam
Co-Authors: Masripah
Abstract
The purpose of this study is to find empirical evidence about the impacts of executive compensation on default
risk with Credit Default Swap (CDS) spread as the proxy. The study employs information asymmetry as a
moderating variable. In addition, the effects of Chief Financial Officer (CFO)’s compensation and other board
executives’ compensation on CDS spread are also compared. The study is conducted based on 1,416 observations
of 177 U.S. companies from 2008-2015. The data are mainly collected from Datastream, Compustat, Center for
Research in Security Prices (CRSP), and US SEC’s EDGAR database. The results of this study reveal, first, both
equity-based compensation and debt-like compensation induce risk-taking behavior of the executives. Second, the
correlation between both form of compensations and CDS spreads is weakened in a high information asymmetry
environment. Lastly, this study finds that CFO’s compensation has more influence on CDS spreads compare to
other board executives, but this condition is only occurred when the compensation is awarded in the form of debt-
like compensation.
Keywords: CDS spread, executive compensation, risk-taking, CFO

DETERMINANTS OF LOCAL FOOD CONSUMPTION AMONG SHOPPERS IN TRADITIONAL MARKETS
Corresponding Author: Poppy Arsil
Universitas Jenderal Soedirmn
Co-Authors: Ardiansyah; Tri Yanto
Abstract
This study applies the Theory of Planned Behaviour (TPB) to investigate determinant factors of local food
consumption in Indonesia. The role of personal characteristics involving personal values, information and
knowledge and behavioural control was also added to the model. Structural Equation Modeling (SEM) was then
used to predict predictors of local food consumption. Constructs was developed using factor analyses to identify
determinant factors affected local food consumption behaviour. The empirical research are based on a survey using
structural questionnaire involving 300 respondents who shop at traditional markets in urban and rural areas. Using
multiple regression, 53% of the variance in intention to consume local food was explained by behavioural control,

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personal norm, perceived control effectiveness and affective behaviour. The findings of the research suggest that
the determinant factors can be used to increase local food consumption among shoppers in traditional markets.
Keywords: determinant factor; local food; TPB; traditional market; structural equation modeling
Abstract ID: ICMABE-2017-MIS-50

SYSTEM INTEGRATION OF DRUG DISTRIBUTION ON PHARMACEUTICAL INSTALLATION BASED ON
SUPPLY CHAIN MANAGEMENT
Corresponding Author: Akhmad Qashlim
Program Studi Sistem Informasi, Universitas Al Asyariah Mandar
Co-Authors: Basri
Abstract
Supply chain management requires all sectors to collaborate, coordinate, communicate and exchange information
to improve inter sector productivity. Implementation of information technology can be used to meet these
demands. Operational effectiveness Pharmaceutical installations in the health sector require information
technology and supply chain concepts to integrate all sector activities involved such as clinics and health services.
System integration will create good communication and exchange of information and data availability will be
fulfilled. This research will try to offer information technology in the form of integration system by using SCM
concept to improve management performance, this research focuses on operational activities of a pharmaceutical
warehouse in the form of distribution and management of drugs. , Submission of LPLPO by a clinic, Monitoring
transaction by Public Health Officials. This activity is a SCM practice that requires connected entities to view the
same data without disturbing the independence of each sector. System design using waterfall method that is
requirement analysis, system analysis, design, development, and testing. The system will be built with PHP
programming and MySQL database. Testing the system using xampp 6.2 server with black box method, testing is
done by requesting pharmacy installation personnel to use the system. The results of the system test show that the
performance in the internal control section helps management in looking at the stock situation, the type of drug
demand, and the trend of disease patterns that exist in the community. Data visualization is also helpful in
determining health intervention decisions and policies. This has opened the mindset of management to the
importance of information technology. This research will be a recommendation for pharmaceutical installation
management to use information technology in daily operational activities
Keywords: Management System, Supply Chain, Integration System, Phamacy Intalation

FACTORS INFLUENCING GEN-Y STUDENTS’ CHOICE OF ACADEMIC SUPERVISOR: A CASE STUDY OF A
MALAYSIAN PRIVATE UNIVERSITY
Corresponding Author: Dr. Ali Shafiq
Taylor's University Malaysia
Co-Authors: Anbareen Jan
Abstract
Teaching, by its nature, is providing a service, and hence adopts consumer behavior concepts. This paper is written
in the domain of consumer decision making regarding services and is based on consumer search alternatives and
eventual decision making. The research question was ‘what inspired the Gen-Y students to opt for a particular
research supervisor?’ 12 factors were identified and then ranked in order of importance to the students. The ranking
comes out as: Educational qualification, number of years of experience, previous encounter with a faculty member,
other projects supervised, word-of-mouth related to the faculty member, referral by other faculty members,
research methodology used, age, gender, nationality/ethnicity, and religion of the faculty member, and finally, the
profile picture. In contemporary era, this research sheds light on what the Gen-Y gets attracted by when selecting
a research supervisor. It hold vital importance for the academics in terms of identifying areas of weaknesses and
subsequent improvement. It also holds importance for the universities to identify the focus areas of improvement
of their faculty members. This research opens opportunities for furthering research on this important area of
services marketing. Avenues for collaboration between universities, and for longitudinal studies are very evident
after this research.
Keywords: Services marketing, consumer decision-making process, Gen-Y, academic supervision.

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PARTNERSHIP SCHEMES: A SOLUTION TO SUSTAIN RAW MATERIALS OF PLYWOODS IN LOMBOK
ISLAND
Corresponding Author: Dr. Etty Susilowati, SE, MM
Budi Luhur University
Co-Authors: R. Maulana Aliif Akbar, BBA
Abstract
The increasing number of community plantation forests in Indonesia, specializing in plywood, has improved the
size of this market. Many companies succeed in this business, creating fierce competition for raw material supplies.
Additionally, the Indonesian government has intensified the wood industry production in 2015 so that several fast
growing and shortage timber species were introduced. However, this great opportunity is also faced with the
challenge that timber exported overseas must be certified. The existence of middlemen in the business supply chain
can potentially disrupt the business with unsustainable procedures and can harm the environment. In this study,
we investigated the requirements of a partnership to establish a sustainable partnership with the local communities,
to provide a sustainable environmental development in Lombok and to deliver profitable business prospects to the
wood industries. This research focused on investigating Dharma Satya Nusantara Group (DSNG)’s challenge to
obtain and to secure raw materials of wood to maintain and to sustain its future plywood manufacturing businesses.
A qualitative method was employed by using snowball sampling of 17 individuals, including farmers, landowners,
NGOs, middlemen, and logistic companies. Finally, a triangulation method was employed to analyze the data. Our
findings proved that a mediator was needed to find mutual goals between private sectors in the local community.
The mediator position should be neutral and prohibit from taking a side. DSNG as the buyer could utilize an expert
practitioner that would act as a mediator to connect with the people, while the farmers would be supported by
cooperation as their connector to DSNG. Finally, a collectivist culture, mutual trust, solidarity, teamwork, and
education were essential factors for sustainable partnership.
Keywords: Plywood, Partnership, Lombok, Sustainability, Cooperation

AN ASSESSMENT OF TQM IMPLEMENTATION AND THE INFLUENCE OF ORGANIZATIONAL CULTURE
ON TQM IMPLEMENTATION IN IAIN PONTIANAK.
Corresponding Author: Fachrurazi
Institut Agama Islam Negeri (IAIN) Pontianak, Indonesia
Co-Authors: -None
Abstract
The purpose of this study is to evaluate implementation of TQM and to explore the impact of organizational culture
on TQM implementation in National Institute of Islamic Studies (IAIN), Pontianak, Indonesia. Furthermore, this
study is to identify main barriers in the implementation of TQM in National Institute of Islamic Studies (IAIN),
Pontianak, Indonesia. The methodology that used in this study is Quantitative to achieve the purpose of the study.
To determine the level of TQM implementation and to identify the casual relationship between factors, then to
explore the impact of organizational culture on TQM implementation in national institute of Islamic studies
(IAIN), Pontianak, Indonesia, therefore, this study is used questionnaire to obtain the data. The findings of this
study is showed that the implementation of TQM national institute of Islamic studies (IAIN), Pontianak, and
Indonesia was high. The development culture, hierarchical culture and rational culture had a positive influence on
all TQM implementation factors. However, group culture did not any influence TQM implementation factors in
this context.
Keywords: Assessment, Total Quality Management, Organizational Culture

ISLAMIC MICRO FINANCE MODEL TO ALLEVIATE POVERTY IN INDONESIA: LESSON FROM KOSPIN
JASA COOPERATIVE
Corresponding Author: Fachrurazi,
Institut Agama Islam Negeri (IAIN) Pontianak, Indonesia
Co-Authors: -None
Abstract
Kospin Jasa Cooperative has been recorded to be a successful Islamic microfinance institution that empower
people and community to achieve sustainable economic development. As poverty remains severe disease of the
country, Kospin Jasa Cooperative undertakes the role to resolve this issue. This paper therefore aims to explore its
model of linking the small business financing to alleviate poverty in Indonesia. This paper employs field research

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method to obtain comprehensive picture of business model of Kospin Jasa Islamic microfinance. The finding of
this research reveals that Kospin Jasa Business model is contributed to people and community development. The
business model influenced by the values of institution, in which Institution values transform to corporate strategy
utilized instrument of financing: musharakah and mudharabah. As a result, Kospin Jasa able to uplift people
standard of living and contribute to sustainable development from poverty reduction. In order, Kospin Jasa is a
good role model to enhance people standard of living and contributed to sustainability community economic
development. The novelty of this study is presented a good model of business that can be adopted and developed
by other financial institution
Keywords: islamic microfinance, poverty, kospin jasa cooperative

THE EFFECT OF WORK ENGAGEMENT AND PSYCHOLOGICAL MEANINGFULNESS OF WORK ON
INTENTION TO STAY (CASE STUDY ON WORKERS IN HUMAN RESOURCE FUNCTION)
Corresponding Author: Sylvia Diana Purba
Atma Jaya Catholic University Of Indonesia
Co-Authors: Livia Agustin
Abstract
This study aims to observe work engagement as an intervening variable on the effect of psychological
meaningfulness on intention to stay, with respect to the issue of turnover intention in Human Resource Function
which is increasing in South East Asia. Using non-probability sampling method with purposive sampling
technique, this research respondents were 216 workers who work in human resource function, that were collected
via Linkedin media. Data analyzed by structural equation modeling with AMOS V.23 software. The result showed
that psychological meaningfulness has a significant effect on intention to stay with work engagement as a full
intervening variable. Also, psychological meaningfulness has a significant effect on work engagement.
Keywords: Keywords: psychological meaningfulness, work engagement, intention to stay

THE EFFECT OF PROCEDURAL JUSTICE ON MANAGERIAL PERFORMANCE THROUGH BUDGET
PARTICIPATION AT PT. PERKEBUNAN NUSANTARA IV ( PERSERO ) MEDAN
Corresponding Author: Lili Wardani Harahap
State University Of Medan
Co-Authors: Erlina
Abstract
The budget participation is a budget arranged by involving the center manager responsibility. The role of the center
manager responsibility is very closely related with the justice procedural because if all the center manager
responsibility have taken part in conducting its duty and responsibility effectively and efficiently, thus will have
conducted a fair procedure. This descriptive research approach is aimed to obtain an empirical evidence about the
participation role of the different strata of the center manager responsibility in arranging the budget in relation
with the procedural justice and managerial performance. Data were collected on a sample of 135 respondents by
using a five item questionnaire. A multivariate analysis was carried out. The research findings show a positive
correlation and significant between justice procedural and managerial performance through budget participation.
It is suggested to the wider research sample by including foreign capital plantation company, domestic capital
company, private enterprise, and industry and service company.
Keywords: justice procedural - managerial performance - budget participation

COOPERATIVE AS AN INNOVATION AND SUSTAINABLE MEMBERS' BUSINESS COMPETITIVENESS
CENTER
Corresponding Author: Sri Djatnika Sya'diah, SE,MSi.
Universitas Padjadjaran, Bandung
Co-Authors: Prof. Dr.Yuyus Suryana,MS; Dr.Asep Mulyana, SE,MCE; Dr.Imas Soemaryani,SE,MSi
Abstract
In order to achieve a sustainable competitive advantage, a cooperative must innovate. Without innovation, the
cooperative will be knocked out of the competition. Instead, for the cooperative that able to innovate continuously,
will be able to dominate the market, namely through: creations, and new product development. This research aims
to examine more deeply about what factors that should be Cooperative‘s priority in order to achieve its’ excellence
performance, innovation and what it has to be done to promote its’ members. Especially in performing the

22
functions and role of Cooperative as a center of innovation and competitive advantage for it’s members and what
strategies should do to reach its’ business sustainability. The research method is descriptive qualitative and the
hypothesis state that there is a relationship between market performance and product innovations and development
(Souder and Sherman, 1994). New products will help seize and retain market share and improve profitability.
Innovation can contribute to competitive advantage of cooperative through shared contributions on member-
customers’ satisfaction such as the creation of value added and value in use. Innovations themselves include:
product innovation, Process Innovation and Managerial Innovation. Efforts to create and preserve competitive
advantage of cooperatives through implementing Strategic Management. Cooperative performance measurement
can be done through financial and non-financial measurement. Financial performance can be measured through
the return on sales and profitability, while the growth of non-financial -performance can be known through level
of satisfaction of Cooperative members.
Keywords: Cooperative, Members, Innovation, Sustainable, Competitive Advantage

EXCHANGE RATE HEDGING PORTFOLIO IN CV KISEKI FASHION
Corresponding Author: Richard
Co-Authors: Regvred Reinaldo
Abstract
The majority of international trading companies uses more than one currency in doing its business, which
sequentially should face the currency risk in the volatility of exchange rate related to the inflation rate, interest rate
and the other factors in the economic condition. This issue will clearly affect the actual expenses and revenue of
the international trading company that are using more than one currency in doing its business because there is a
probability of differences in the spot rate at each transaction done by the company. And of course, the latter issue
will affect the projected cash flow of the company in a period of time. There are some currency derivatives that
can be used to help the company to mitigate the risk issue with hedge its exposure to the volatility of currency rate,
such as forward, future, option, swap, and others. The objective of this research is to identify and recommend the
best currency derivatives or other mitigation strategies for the hedging policy
Keywords: Currency Risk, Spot Rate, Hedging, Hedging Strategies.

USING THE QUADRUPLE HELIX TO DESIGN STRATEGIES FOR THE FOOD SECURITY PROGRAM: A CASE
STUDY OF INDONESIA
Corresponding Author: Jimmy M Rifai Gani
Co-Authors: -None
Abstract
This paper sets out to demonstrate how the quadruple-helix model to support national program of food securities
in Indonesia. In addition, to study the quadruple helix approach that investigated innovation eco-system model, in
which also in depth study to the users, specially, community support for the innovation management and
technology innovation. More specifically, this paper evaluates how food security program nations develop
additional competitive advantages in an Indonesian economy. This analysis demonstrates that national program of
food security contributed to economic growth. A quadruple-helix more adequately meets the systemic features of
emerging economies of the country, and helps to understand how innovate in relation to national strategy of food
security program in the next years. quadruple helix will provide the framework needed to design and improve
national food security program in Indonesia. This may result in a new generation of products, services, and
technologies capable of stimulating the Indonesia economy.
Keywords: quadruple helix, food security Program, Indonesia

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PERSONAL BRANDING AND SELF-CONDIDENCE CULTURAL RESEARCH IN INDONESIA
Corresponding Author: Rusman Frendika
Universitas Padjadjaran
Co-Authors: Ernie Tisnawati Sule
Abstract
This research investigates the differences of the influence of personal branding each employee from different
country toward their self-confidence. Using ANOVA two-way to compare employees each other. 150 expatriates
from 3 country was observed in Banten Province Indonesia. The empirical finding indicate that the personal
branding have negative impact on self-confidence. It is unexpected to find that the personal branding unenhanced
employees self-confidence. The result showed that Korean and Japanes employee more confidence than Chinese
and Indonesian. And the personal branding is influenced by cultural competence and personal values. The last
finding that personal branding as moderate variable toward self confidence of employee only for two country :
Korea and Japan in Banten province Indonesia.
Keywords: Personal branding, Self-confidence, Personal values, Cultural competence.

CULTURAL DIVERSITY, JOB SATISFACTION AND WORK PERFORMANCE IN THE HOTEL INDUSTRY: A
STRUCTURAL EQUATION MODEL
Corresponding Author: Eunice Mareth Querol-Areola, PhD HSG
Graduate School - Colegio de San Juan de Letran, Manila, Philippines
Co-Authors: none
Abstract
The volatility of the labor market in the hospitality industry, particularly in the hotel companies continues. This
situation puts a strain on the hiring and retention efforts of employers. In an industry where effectively performing
service providers are key to company sustainability, work performance is no longer solely dependent on traditional
job satisfaction drivers of hygiene and motivation. In this day and age of strong workforce mobility and attraction
to global employment opportunities, it is noteworthy to consider the cultural diversity profile of the job market.
This appreciation of cultural diversity by both employees and employers can help create better workspace that
steers job satisfaction to better levels and at the same time propels work performance to its optimum. This study
has explored the role of cultural diversity as mediating factors in the job satisfaction and work performance of
hoteliers. It aims to build and test a theoretical model to identify the mediating factors in the linkage between job
satisfaction and work performance. Structural Equation modeling was employed to test the data on cultural
diversity, job satisfaction and work performance dimensions from over four hundred hospitality practitioners. A
Confirmatory Factor Analysis (CFA) was initially performed and was then followed by Structural Equation
Modeling to test the model. The influence of cultural diversity to job satisfaction and work performance is a
contribution to the literature. The study shows that cultural diversity appreciation enhances employees’ job
satisfaction, which converts to better work performance in the hotel industry. This may help to explore the black
box in the relationship of cultural diversity appreciation in enhancing job satisfaction and in sustaining positive
work performance in similarly characterized industries.
Keywords: Cultural Diversity, Job Satisfaction, Work Performance, Structural Equation Model, and
Sustainability of Quality Service Provision

OIL CONSUMPTION AND ECONOMIC GROWTH: THE ROLE OF CAPITAL FORMATION, POPULATION
AND EXPORT
Corresponding Author: Ahmad Farabi
Universiti Teknologi Petronas (UTP)
Co-Authors: Azrai B. Abdullah
Abstract
The paper aims to investigate the relationship between oil consumption and economic growth by including several
variables namely capital, population and export in Indonesia using annual data for the period 1965 – 2015. The
unit root, Johansen cointegration test, Vector Error Correction Model (VECM) and Forecast Error Variance
Decomposition (FEVD) are employed to analyze the long-run relationship between the variables. Granger
causality employed to determine the direction of causal relationship between the variables where the result can
illustrate the ability of the country in reducing the energy consumption and the impact on economic growth. The
study note the variable are stationer at first difference and two cointegration exist between the variables. In the

24
short-run, capital have positive influence oil consumption for one and two lag. GDP and export negatively
influence to oil consumption with maximum 2 lag period. In the long-run, capital and export oppositely influence
oil consumption. The result of Granger causality support the presence of conservation hypothesis between GDP
and oil, GDP and export as well as GDP and capital. Feedback hypothesis confirm between oil consumption and
export and oil consumption and population. The neutrality hypothesis exist between capital and oil consumption.
Therefore, it can be concluded that the economic growth of Indonesia is not depend on the level of oil consumption.
It implies that Indonesia government may impose energy conservation policy particularly oil without fear of
negatively affecting economic growth.
Keywords: Oil consumption, GDP, Indonesia, Causality

THE EFFECT OF PROFITABILITY AND LIQUIDITY ON EARNING QUALITY MANAGEMENT WITH
LEVERAGE AS MODERATOR: EMPIRICAL RESEARCH IN INDONESIA STOCK EXCHANGE
Corresponding Author: Aminullah Assagaf
DR. Soetomo University
Co-Authors: None
Abstract
This study aims to explain the phenomenon of the most active companies traded shares in Indonesian stock
exchange. This research is motivated to analyze earnings quality management which responded by investors in
making decisions after presenting the company's financial statements. This study uses panel data consisting of 20
companies selected by purposive sampling method in the time frame 2010 to 2015 and using multiple regression
analysis linear and nonlinear models. Our research found that the variable liquidity and leverage variables
significantly influence the response of investors to execute the company's stock, thereby affecting the stock returns.
The level of liquidity and a significant positive effect on the response of investors to the shares of the company
mainly due to the liquidities modest improvement mainly due to the operating cash flow that comes from
achievement profitability level. The level of leverage and significant positive effect on the response of investors,
particularly due to the use of debt to investment would increase earnings per share or at a certain amount of equity
can boost earnings per share acquisition.
Keywords: Financial Management, Financial reporting, and Strategic Management

LEAN MANUFACTURING AND TOTAL QUALITY MANAGEMENT AS DRIVING FORCES OF FIRM
PERFORMANCE THROUGH INNOVATION AND MANUFACTURING STRATEGY (STUDY ON EXPORTERS
OF TPT IN WEST JAVA, INDONESIA)
Corresponding Author: Edy Suroso
Universitas Siliwangi
Co-Authors: Ina Primiana; Umi Kaltum; Yudi Azis
Abstract
The textile and textile products (TPT) industry is one of the pioneering industries of Indonesian manufacturing.
However, the performance has declined in the last 10 years. This study aims to create a model that integrates
factors to improve the performance of the Company in a declining industry comprehensively. The research method
used is census. Empirical testing conducted on all TPT exporters is in West Java-Indonesia amounted to 142. Data
obtained by using the instrument in the form of questionnaires are distributed to CEO or operating manager. Data
analysis using SEM-PLS is operated by using SmartPLS 3.0. The research novelty is to fill the gap of knowledge
which there is no previous studies integrating factors to improve the Company in a declining industry
comprehensively.
Keywords: Lean Manufacturing, Total Quality Management, Innovation, Manufacturing Strategy and Firm
Performance

25

INDONESIA IN HEALTH SERVICE REVIEWED FROM STRUCTURAL CAPITAL IN REGIONAL REFERRAL
HOSPITAL
Corresponding Author: Penta Sukmawati
Padjadjaran University Bandung
Co-Authors: Erni Tisnawati Sule;Yunizar;Imas Soemaryani
Abstract
In line with the Mission of the Ministry of health of Indonesia which is "Manifest the human quality of life high,
Indonesia advanced and prosperous" (Moeloek, 2016:1). Regulation of the Ministry of health no: HK.
02/MENKES/391/2014, that standard class to Reference Regional Hospital is located in class B, while for the
Hospital District or city class C and D. In this research design used was the design of the eksplanatori by using the
Mixed Method Research. The data for this study were gathered during February-June 2017 through questionnaires
in regional referral hospital at 5 provinces in Indonesia. Variables used in this study were structural capital, and
entrepreneurial orientation and performance regional referral hospital in Indonesia. We found that Structural
Capital significantly influence the Orientation of Entrepreneurial at Regional Referral Hospital in Indonesia. Then
the implementation of the entrepreneurial orientation have influence significantly on the performance of Regional
Referral Hospitals in Indonesia. Structural Capital significantly influence the Hospital Performance at Regional
Referral Hospital in Indonesia. The results of this study the performance of Regional Hospital in Indonesia has not
been optimal. One measure in entrepreneurship orientation is independence. Independence from hospitals in the
territory of Indonesia, in this case has gone well. This can be seen from the ability to obtain operational funds by
the Ministry of Health through fixed ceiling.
Keywords: Structural capital, Entrepreneurial Orientation,Performance Regional Referral Hospitals

IMPLEMENTATION OF TIME DRIVEN ACTIVITY BASED COSTING ON GOURAMI TIRTAMAS
CULTIVATION FARM AT MEKAR KONDANG VILLAGE, SEPATAN AREA, TANGERANG DISTRICT,
BANTEN PROVINCE
Corresponding Author: Sutrisna
Buddhi Dharma University
Co-Authors: Suryadi Winata
Abstract
Time Driven Activity Based Costing (TDABC) is an instrument in the achievement of practical improvements in
ABC implementation. TDABC can reduce non value-added activities and merge similar activities into one place.
The objective of this research is to calculate products or services by using time driven activity based costing
(TDABC) method on gourami cultivation fisheries at Small and Medium Fisheries Farms (SMFIs) especially
Kolam Tirtamas in Mekar Kondang Village, at Sepatan Area – Tangerang Disrtict, Banten. Researchers involved
directly in order to obtaining adequate information about gourami cultivation activities. One focus of qualitative
research in gourami cultivation phenomenon was the typical step by step gourami trading between the fisheries
that engaged in cultivations. Accounting researchers entered in the gourami cultivation industries no to be engaged
in the study of farming science but only wants to contribute theirs competency in cultivation costs calculations as
theirs capability. Even so par plenty of more accurate cost accounting method to calculate unit cost of gourami in
the varies measurement, but step by step gourami trading still need to be developed especially in the accuracy of
unit cost calculation of gourami fish in varies measures.Type equation here. Gourami fish eggs, seeds, pre-
consumable, and consumable fish will be sold in gourami cultivation activities. The very unique of gourami fish
cultivation from eggs, seeds, pre-consumable, consumable, and parent fish gourami have very critical even and
activity that can influence level of mortality of gourami, need of expertise treatments, foods and medicated tools,
water treatment and temperature, although the prices gourami eggs, seeds, pre-consumable, and consumable
decided by markets. Gourami has relatively high market share, but in efficiency of time management and activities
undertaken, not in accordance with activity-based costing concepts (TDABC). Data collection methods used in
this qualitative research approach were done by directly observe and conduct interviews with employer and owner,
who do day-today in business activity especially for financial aspect. Recognition of cost of gourami eggs show
too lower. As for the seeds and pre-consumable show higher, consumable fish show by the farms recognize higher.
Calculations of cost by TDABC will provide more accurate information related to the cost consumption. The result
can be used to revise cost per unit gourami fish as per varies measures. Added analysis of the cultivation activities
done by identifying, preparing and evaluating cultivation activities description. The analysis identify what
activities are done, how many people who carry out the activities, the time and resources consumed to do each

26
activities. After implementation of TDABC analysis indicates that costs of gourami eggs higher, gourami seeds
and pre-consumable lower, then consumable gourami almost the same.
Keywords: Keywords: TDABC, Interview, Revision of Unit Cost

CUSTOMER LOYALTY AND ITS INFLUENCE ON PRICE WAR INTENSITY IN THE INDONESIAN LIGHTING
INDUSTRY
Corresponding Author: Dominicus Edwinarto
Co-Authors: Muhtosim Arief, Firdaus Alamsjah, Pantri Heriyati
Abstract
Several aspects of consumer behavior can increase the likelihood of price conflicts where organizations are
subsequently influenced to engage in price war. As the main aspect of business activities relates to the success of
financial transactions, customer loyalty and price sensitivity becomes a decisive factor that defines market
characteristics in the long run. Using quantitative survey data from respondents in the Indonesian lighting industry,
this research is aimed to generate an understanding of how practitioners view their customer’s characteristics in
relation to competitive interaction. The study found that within the context of competition, firms regard loyalty
and sensitivity are influenced by sufficient acceptance of price positioning strategies.
Keywords: Price War, Customer Characteristics, Brand Loyalty, Price Sensitivity, Lighting Industry

BITCOIN PRICE FORECASTING USING BOX-JENKINS METHODS
Corresponding Author: Asep Ridwan Lubis
Bandung Institute of Technology
Co-Authors: -None
Abstract
Bitcoin is a collection of concepts and technologies that form the basis of a digital money ecosystem. Units of
currency called bitcoins are used to store and transmit value among participants in the bitcoin network
(Antonopoulos, 2010). Bitcoin is also called ‘a virtual currency’ developed by Satoshi Nakamoto in 2009. Bitcoin
offers a variety of ease in transactions for its users such as instant transfer in peer to peer, world wide transfer,
transfer fee is very cheap, irrevetible transaction and the amount of bitcoin is limited. Because of the amount of
bitcoin is limited while bitcoin demand is high, so its price tend to to rise extremely and continually in a very short
time. Eventually, people interest in investing in bitcoin. The Objective of research is generate an linear equation
to forecast bitcoin price based on time-series data. According to Soejati (1987), the time series is a series of
observed data of an event, event, symptom, or variable taken from time to time and recorded according to the time
sequence of occurrence then compiled as statistical data. The characteristic of time series analysis that stands out
is that the observation sequence in a variable is seen as the realization of randomly distributed variables. The
methods of research is quantitative research and using statistics tools. Data taken from past, historical bitcoin price
day by day. Box-Jenkins methods has been chosen to generate this forecast bitcoin price equation. Eventually
usefullness of this equation, anyone knows future bitcoin price, it just only substituting day to-n then the price
estimation will be known.
Keywords: Bitcoin, Bitcoin Price Forecasting, Box-Jenkins Method

THE INFLUENCE OF REWARD AND EMPLOYEE SATISFACTION ON PERFORMANCE OF
PT.TELEKOMUNIKASI INDONESIA'S ACCOUNT MANAGER GROUP
Corresponding Author: Elizabeth Meilinda
Telkom University
Co-Authors: Ratri Wahyuningtyas
Abstract
Account Manager is a strategic position in Telkom for managing corporate customers (key accounts), so the
company gives different rewards compared to other employees such as incentives, annual awards, credit cards and
dual-career management channels. But Account Manager performance has not been as expected yet since it has
not shown consistent improvement. Employee Satisfaction Index (ESI) Telkom Group Account Manager is also
under ESI Telkom employees in general. This study is conducted to determine the effect of rewards and employee
satisfaction on employee performance. The research is conducted to find out how much influence appreciation and
job satisfaction, in accelerating the performance of Account Manager at PT. Telkom. The type of research data is

27
using causal method, with sample proportionate stratified random sampling technique to 87 Account Managers in
Telkom consists of 36 Account Manager in Enterprise Service Division, 33 Account Manager in Business Service
Division and 19 Account Manager in Division of Government Service. Data analysis technique used is descriptive
and verification analysis, by using path analysis to test hypothesis. Data processing is done by using SPSS ver 19
software. Based on the results of data processing, awards, job satisfaction and performance of Telkom Account
Manager is good. Awards have a significant effect on job satisfaction. Likewise, employee appreciation and job
satisfaction have a significant effect on employee performance either simultaneously or partially. Based on the
results of the research, to improve employee performance, the company is advised to further improve the award
program especially related to extrinsic awards such as promotion and career development. Companies need to re-
socialize the Account Manager group career development programs, and companies need to be more open about
the Account Manager group promotion mechanism. New rewards programs that can be implemented include
promotional channels for Account Manager high achiever, coaching & mentoring program for Account Manager
under achiever.
Keywords: reward, job satisfaction, performance, promotion, Account Manager

SUCCESS FACTORS IN CREATING CONSUMER TRUST OF STANDARDIZED HERBAL MEDICINE IN EAST
JAVA, INDONESIA
Corresponding Author: Nanang Suryadi
Universitas Padjadjaran dan Universitas Brawijaya
Co-Authors: Yuyus Suryana; Rita Komaladewi ; Diana Sari
Abstract
The development of Herbal Medicines in various countries of the World has been a discussion of researchers.
Indonesia is one of the countries that uses and produces herbal medicine, which is believed to have enormous
natural resources to support the development of this plant-based medicine. Consumer Trust becomes an interesting
phenomenon to be examined more deeply, because the use of herbal medicine (traditional) is still less by modern
medicine (chemical) when consumers buy for their own treatment. Several studies in various contexts show that
Perceived Value has an impact on Consumer Trust. Nevertheless whether in the context of herbal medicine
consumer perceptions of the value of herbal medicinal products will affect the trust of taking the herbal medicine.
This study uses the design of Structural Equational Modeling analysis, and involving 357 respondents. In this
article was revealed the influence of dimensions of Perceived Value to Consumer Trust of Herbal Medicines with
Emotional Value, Functional Value, and Price Value Significantly Positive effect Consumer Trust, only one
dimension has no significant effect that is Social Value.
Keywords: Perceived Value, Consumer Trust, Herbal Medicine, Indonesia, Jamu

IMPLEMENT OF BCG MATRIX, IFAS, AND EFAS MATRIX AS A FORMULA FOR MARKETING STRATEGY
IN BALI QUI RESTAURANT
Corresponding Author: Sarim
Co-Authors: Arif Zulkarnain; Farah Levyta; Dani Rahadian
Abstract
BCG (Boston Consulting Group) matrix, IFAS (Internal Factors Analysis Summary) and EFAS (External Factors
Analysis Summary) matrix are business strategy tools that can be applied to categorized strength, weakness, and
opportunity as internal external business factors. This restaurant offers traditional Balinese menu such as chicken
and roasted duck with exceptional spices. Bali Qui Restaurant has two branches located in South Jakarta and needs
strategy in order to be successful in the competitive situation. Applied descriptive research and data collected from
observation and literature review. The objectives of this paper are (1) to categorize and evaluate internal and
external factors, (2) to formulate alternative marketing strategy for business development program, and (3) to give
effective recommendation to management. The result shows that Bali Qui Restaurant should apply product
differentiation and upgrade promotion strategy. Implementation of this study is providing the recommendation for
restaurant industry to establish a successful business.
Keywords: BCG, IFAS, EFAS, marketing strategy, restaurant.

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THE IMPACT OF BAILOUT ON FINANCIAL PERFORMANCE AND BANK RISK-TAKING DURING
FINANCIAL CRISIS: A SYSTEMATIC REVIEW
Corresponding Author: Dety Nurfadilah
Universitas Krisnadwipayana
Co-Authors: Abdul Rivai, Mahmudin Yasin
Abstract
The focus on bank bailout has been increased since global financial crisis in 2008 in most countries. However,
previous studies often discover the relationship between bailout and corporate governance. In this study, bank
bailout literature will be reviewed with the focus on the impact of bailout on bank financial performance and bank
risk-taking during financial crisis. Three step search strategy under systematic review is used to collect the data
from 2000 to 2016. From the original 1257 studies, 12 papers were chosen based on the criteria. This systematic
review has shown that bank bailout has a positive impact on financial performance, however it has a negative
impact on bank risk-taking for longer period.
Keywords: Bailout, Financial Crisis, Systematic Review, bank risk-taking, financial performance
Abstract ID: ICMABE-2017-IF-74

INFLUENCE OF MUDHARABAH FINANCING, MACROECONOMIC FACTORS AND BOPO TO
PROFITABILITY OF ISLAMIC BANKING
Corresponding Author: Roikhan Mochamad Aziz
UIN Syarif Hidayatullah Jakarta
Co-Authors: Dita Nur Amanda
Abstract
This research was conducted to examine the influence of macroeconomic factors, as measured by inflation, profit
loss sharing as measured by mudharabah finance and the characteristics measured by BOPO to Return On Assets
(ROA) Islamic Banking in Indonesia. Data used in this study was obtained from the Financial Report of Bank
Indonesia publications, and bank reports through the website. Data analysis techniques used in this study is
multiple regression analysis where previously the data had been tested with the classical assumptions include
normality test data, heteroscedasticity, multicollinearity and autocorrelation. During the period of research data
shows that the normal distribution. Under the normality test, multicollinearity, heteroscedasticity test, and test
variables autocorrelation didn’t found that deviate from the classical assumptions. This shows the available data
has been qualified using multiple linear regression equation model. The results of this study indicate that the
variable inflation growth, shows no significant impact on ROA. Mudharabah finance has a significant positive of
ROA, while BOPO variable significant negative effect on ROA. Predictive ability of the three variable on the
ROA in this study amounted to 68,8%, while the rest is not influenced by other factors included in the research
model.
Keywords: Macroeconomics, Market Share, Characteristics of the Bank, Profitability, Regression

THE INFLUENCE OF EVENT SERVICE QUALITY, EVENT CONVENIENCE, AND EVENT COST TOWARD
EVENT VENUE SATISFACTION AT JAKARTA CONVENTION CENTRE
Corresponding Author: Dianka Wahyuningtias
Co-Authors: Arif Zulkarnain ; Nurbaeti ; Fetty Asmaniati
Abstract
The purpose of this research was conducted to show how its sub-dimensions of event service quality, cost, and
convenience driver event satisfaction among visitors who are attending event at Jakarta Convention Center.
Research design applies a survey to interview the customers for testing the hypothesis. Meanwhile the required
data consist of four variables are event service quality, event cost and event convenience as dependent variable
and event venue satisfaction as independent variable. The total respondents are 177 customer who had visited
Jakarta Convention Center, who already have experiences of visiting various events that are held. Data analysis
used was consist of multiple regression analysis method with SPSS program. The result conclude that visitor who
are attending events consider the service quality, cost, and convenience as an important aspect for accommodate
their high expectation before visit the event venue. The management should pay attention to the space of the room,
ambience and signs that provide information. Therefore, the management has a deep understanding of the
customers to achieve event venue satisfaction by anticipate the various expectations of each event held.
Keywords: Service quality, convenience, cost, event, satisfaction.

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STRATEGIC INNOVATION ALLIANCES THROUGH CREATIVE AND FUNCTIONAL PRODUCTS OR
SERVICES TO BECOME A GLOBAL PLAYER
Corresponding Author: Dian Alanudin
Institute Technology Bandung (ITB)
Co-Authors: Sikander Yakoob Khan
Abstract
In globalization and disruption era, the speed of technology change to drive business growth, innovation value for
company and customer are really necessary. To advance market competitiveness and create sustainable
competitive advantage for compete globally, Strategic Innovation Alliances between firms, universities,
educational institutions, government agencies, and other entities need to establish to generate new processes, new
products, new services, or new business model. The objective of these research is find solutions to advance market
competitiveness and create sustainable competitive advantage through strategic innovation alliances and become
a global player. The research methodology used in this paper is qualitative by interviews and observation. These
research will be analyzed from collaboration, creative and functional products or services among the key player,
such as innovation alliances between education institutions, government, and corporate research and development
(R&D). After analyzing the data, strategic solutions and applied innovation alliances such as, innovation incubator,
co-working model (co-lean production, cross marketing and promotion, co-distribution), and new business model
will be presented. As per our findings; (1) New products and services with technology as features using portal
application and web based integrated system can be created and (2) Strategic Innovation Alliances can also create
new segment and new market that does not exist before.
Keywords: strategic innovation alliances, competitiveness, strategic alliance, creativity and innovation

THE ROLE OF SHARIAH SUPERVISORY BOARDS OF ISLAMIC HOTELS IN INDONESIA: THE CALL FOR
GENERAL ACCEPTED STANDARD
Corresponding Author: Ade Wirman Syafei
University Al Azhar of Indonesia
Co-Authors: None
Abstract
The Islamic hotel is basically a hotel which provide services of renting property and other related services such
food and beverages to the customers based on Islamic principles. Indeed, the main difference between the
conventional and Islamic hotels lies on Islamic values of services provided by the hotel. Thus Sofyan (2014) urges
that every Islamic Hotel must have a Shariah Supervisory Board which ensure all of its activities comply with
Shariah principles. This is supported by the Ministry of Tourism and Creative Economy of Indonesia as it has
promulgated standard of Islamic hotel, whereby it mandates that every Islamic hotel with Hilal 2 Category must
have a Shariah Supervisory Board. Based on that standard, the hotel can be considered as an Islamic hotel if it
fulfills 3 aspects such as product, service and hotel management. Yet, the standard does not include the financial
aspect of the hotel whereby the National of Shariah Board of Indonesia considers it to be applied based on Islamic
principles by an Islamic hotel. Despite the fast development of Islamic Hotels in Indonesia, there is no a general
accepted standard in Indonesia which covers the role of Shariah Supervisory Boards of Islamic Hotels in Indonesia.
Thus, this paper is aimed to address the issue by referring to Accounting and Auditing Organization of Islamic
Financial Institutions (AAOIFI) Shariah Standard and regulation provided by National Shariah Board (DSN) of
Indonesia.
Keywords: Islamic Hotel, Shariah Supervisory Board, AAOIFI Shariah Standard, National Shariah Board.

ANALYSIS OF DESTINATION ATRIBUTES TOWARD CUSTOMER LOYALTY (CASE STUDY OF TAMAN
MINI INDONESIA INDAH)
Corresponding Author: Erma Lusia
Co-Authors: Arif Zulkarnain ; Ari Yuniarso
Abstract
This study will focus on six destination attributes: attractions, accessibility, amenities, tour packages, activities
and additional services that will be associated with visitor loyalty. The purpose of this research are: (1) To analyze
destination attribute that influence visitor's loyalty, (2).To observe the most dominant destination attribute

30
influence visitor loyalty, whether attraction, accessibility, amenities, tour package, activity, or additional service.
The research design is quantitative research, by testing the six independent variables and one dependent variable.
Data collected from 210 TMII visitors, 60 people are first time visitors and 150 people are repeat visitors. Using
software SPSS (Statistical Product and Service Solution) version 20. The research location is Taman Mini
Indonesia Indah and conducted in November 2016. The method of analysis used is multiple linear regression
analysis technique. The results of existing tests indicate that there is a significant influence of the four attributes
of tourist destinations to the loyalty of visitors partially and simultaneously. The four destination attributes that
significantly influence the loyalty of visitors in a sequence are the activity, attraction and accessibility activities.
While the insignificant attributes are tour packages and additional services.
Keywords: destination attributes, loyalty, tourism, TMII.

THE DETERMINANTS OF COOPERATIVES’ ACCOUNTABILITY IMPLEMENTATION
Corresponding Author: Niswah Baroroh
Universitas Negeri Semarang
Co-Authors: Sukirman; Muhammad Khafid
Abstract
This study aims to describe the implementation level of cooperative’s accountability and analyze the effect of
cooperative’s size, cooperative’s age and leverage to the implementation level of cooperative’s accountability. The
population of this study was the Cooperative of the Republic of Indonesia’s Employee (KPRI) in the city of
Semarang totalling 52 cooperatives. The sample was taken by purposive sampling technique with the research
samples amounted to 31 KPRI. Data collection technique used was document studies. Data analysis techniques
used descriptive statistics and inferential statistics for hypothesis testing with multiple regression. The results
showed that the average of implementation level of cooperative accountability was still low, with cooperatives
size and age factors that affected positively and significantly, while leverage had no significant effect on
cooperative accountability.
Keywords: Accountability, Cooperative, Governance

DOES LEARNING CULTURE IMPACT DIRECTLY OR INDIRECTLY ON WORK ENGAGEMENT IN THE
INDONESIA PALM OIL INDUSTRY ?
Corresponding Author: Nopriadi Saputra
Universitas Bina Nusantara
Co-Authors: Sri Bramantoro Abdinagoro
Abstract
Indonesia palm oil industry is dealing with many challenges especially in social, environmental and managerial
issues. On the bright side technological advancement provides Indonesia palm oil industry an opportunities to
upgrade their business into the industry 4.0 platform. The employees with high score in learning agility and work
engagement become the requirement. And developing organizational culture that promotes and supports learning
process is a must for palm oil company in Indonesia. This study aims to explore the impact of learning culture on
learning agility and work engagement. Does learning culture impact directly or indirectly on work engagement ?
The study is conducted on 73 respondents who senior staff, supervisor and junior manager from 28 companies in
Indonesia palm oil industry. This study is an exploratory research using Smart-PLS application for analyzing data..
The result explained that learning culture impact directly (with path coefficient 0.148) and indirectly (with path
coefficient 0,248) on work engagement. The development of organizational learning culture will impact positively
and significantly on work engagement and also impact directly on learning agility(with path coefficient 0.276). So
that’s why development of learning culture is strategic initiative for dealing with current and future business
challenges.
Keywords: Learning Culture, Work Engagement, Learning Agility

31

INTERACTION DIVIDENDS & CAPITAL STRUCTURE DECISIONS: DETECTION OF GCG
IMPLEMENTATION ON FIRM (LQ 45) IN INDONESIA
Corresponding Author: Ignatius Roni Setyawan
Tarumanagara University
Co-Authors: None
Abstract
This study will discuss the main issue of why interaction of dividend and capital structure decisions occurs in the
condition of the company's high growth and low blockholder. The main issue of this research is based on the study
of Noronha, et. al. (1996), which argued that the greater the distribution of ownership and the higher the lack of
access to capital markets will make the greater the dividend payment. The testing on the issues is based on
argumentation from Easterbrook (1984). He said that dividend decision affect capital structure because dividend
payment reduce cash and force the company to go to the capital market to fund its projects. Dividend payment will
reduce the agency costs because dividend payments will reduce monitoring cost of shareholders by shifting
monitoring activities to capital market. The result of this study is the interaction between dividend and capital
structure decisions to minimize agency costs occurs in the sample from stock of LQ 45 at special conditions i.e.
no blockholder and low growth. This finding is not only consistent with the study Noronha, et.al. (1996) and
Setyawan & Hartono (2001), but also indicating the effectiveness of the implementation of GCG (Good Corporate
Governance) in the stocks of LQ45 in general. The other finding of this study is the factor that most dominantly
determines the interaction is (Non Debt Tax Shield) NDTS. This is consistent with the result of Setyawan &
Hartono (2001). The interesting point of this study is by a simpler modeling; the result consistency with many
previous studies will be still achieved
Keywords: dividend and capital structure interactions; GCG
Abstract ID: ICMABE-2017-ECO-82

FINANCING DEFENCE: THE INFLUENCE OF DEFENCE BUDGET TO NATIONAL ECONOMICS IN
INDONESIAN CASE
Corresponding Author: Posma Sariguna Johnson Kennedy
Indonesian Christian University (UKI Jakarta)
Co-Authors: Suzanna Josephine L.Tobing ; Rutman Lumbantoruan
Abstract
In our hypothesis the defense budget must reduce the traditional threat and influence the economic. This research
would like to see if the defense spending will influence the national economics through economic growth by
demand side approach. By assuming the natural balance of power, the traditional threat come not only from
military capabilities but also balanced by their economic power. The equation model formed to capture the
influence of defense spending to economics growth. The regression describes that military spending had a negative
impact on economic growth. Increase in the level of traditional threat is not reduce economic growth, but not in
one periode lag before. The Indonesian defense budget give impact on the national economics but not elastic, and
the traditional threat is in small variation. So, the national defense budget still needs to be increased. This makes
production could be stable, and the economic actors still feel safe.
Keywords: Defense Economics, Defence budget, Traditional Threats, Economic Growth

MODEL DESIGN AN EMPLOYEE PERFORMANCE APPRAISAL SYSTEM USING HUMAN RESOURCES
SCORECARD BASED ON ANALYTICAL HIERARCHY PROCESS (AHP) AND OBJECTIVES MATRIX (OMAX
)
Corresponding Author: Umi Marfuah
Muhammadiyah University of Jakarta
Co-Authors: Mutmainah; Andreas Tri Panudju
Abstract
Nowadays, there is no doubt that reliable human resources are the key in global university competition, not least
with the Department of Engineering of Muhammadiyah University of Jakarta (FT UMJ). The problems that occur
is based on preliminary analysis that has been known that Faculty of Engineering Muhammadiyah University of
Jakarta (FT UMJ) does not have Employee Performance Appraisal System. This study aims to design an Employee
Performance Appraisal System, especially through the development of a Human Resources Scorecard
Performance Appraisal System and Profile Matching model. The targets of this study were conducted with the aim
of identifying and analyzing the need to implement model models of Employee Based Human Resource Scorecard

32
Performance Appraisal Systems. The strategy of mixed methods in this research is the sequence of qualitative and
quantitative analysis. The objective of this strategy is to design the HR Strategy Division map and identify the
success indicators of each strategy objective through qualitative data analysis, and further quantitative data analysis
to know the process of human resource performance measurement using Human Resources Scorecard based on
Analytical Hierarchy Process (AHP) and Objectives Matrix (OMAX ). The results of this study recommend the
strategy map and key performance indicator (KPI) of each strategy objectives to the Human Resources Division
of the Faculty of Engineering, Muhammadiyah University of Jakarta. This study provides an overview of how HR
activities can support the achievement of the company's vision, mission, and strategy as defined in the strategy
map. This study also describes the flow of HR performance measurement using Human Resources Scorecard
method. The weighing of the importance of perspective, strategy objectives, lagging indicator and leading indicator
were using Analytical Hierarchy Process (AHP) method. Furthermore, the calculations of company performance
achievement score using Objectives Matrix (OMAX).
Keywords: Performance Appraisal Systems, Human Resources Scorecard, Analytical Hierarchy Process,
Objectives Matrix
GOVERNMENT MEASURES TO PROMOTE NEW RETROFITTING BUSINESS AND FINANCING OPTION IN
INDONESIA
Corresponding Author: Ismiriati Nasip
Bina Nusantara (BINUS) University
Co-Authors: Eka Sudarmaji
Abstract
The aim of this study is to investigate government measures to encourage Building Energy Efficiency (“BEE”)
development in Indonesia, China and some several developed countries. This study compiles and analyzes business
models and financing options for retrofitting financing for BEE in Indonesia. Establishing a framework for a
critical comparative study, compare and assess the BEE government measures available, and survey the customers’
expectation of BEE measures. This paper look for the favorable measures that the Indonesian Government could
take, and triangulate the findings of the comparative study and questionnaire survey to develop recommendations
for BEE measures in Indonesia. The result found that the lack of economic incentives, diverse business models,
and limited financing options are the biggest problems of the BEE promotion at the current stage in Indonesia.
Unconsolidated policy among the legislation is hampering the efforts of any BEE promotion. Tax incentives is
probably more viable and efficient for most of Indonesian company as well as active government interventions.
Illustrating the findings and regulatory analyses as well as in-depth interviews with business representatives, this
study identified several types of business models and some favorable financing option. Analyzing the drivers for
their emergence, barriers, and the risks of business owners' and consumers' viewpoints is done.
Keywords: Building Energy Efficiency; Retrofitting; Government Measures

INNOVATION PRODUCT DAN INNOVATION PROCESS STRATEGIES WITH TECHNOLOGY CHANGES AS
MODERATE VARIABLE IN DELIVERING BUSINESS PERFORMANCE: A SURVEY TO INDONESIA
SUCCESSFUL CONSTRUCTION SERVICES GO INTERNATIONAL
Corresponding Author: Siddik Siregar
Bina Nusantara Univercity
Co-Authors: Eddy Irsan Siregar
Abstrack:
This paper examines the innovations made by Indonesia's successful construction services company which go
international with three questions: what innovations have been made in the construction process and how the final
product of construction and how the company's strategy in facing the environmental pressures as technology
changes factors. using data of 12 construction firms in Indonesia which a successful go international service
company, this study shows that dynamic environments strengthen the effect of product innovation on business
performance. competitive environments, on the other hand, weaken the effect of product innovation on business
performance, but strengthen the effect of process innovation on business performance. overall, this study
demonstrates the strategic fit between dynamism and product innovation strategy as well as between
competitiveness and process innovation
strategy. on the other hand, competitiveness also shows a strategic mismatch with product

33
innovation. the other finding, innovation product and innovation processing made in the construction service
company is very small, the biggest strategy undertaken is in cooperation with local companies
(key words: innovation strategies, business performance, technology changes)
the roles of innovation performance, ict, and knowledge management to develop competitive advantage: a
perspective of decision makers of go public construction companies
Keywords: Large-Scale Construction Companies; Innovation Performance; ICT, Knowledge Management;

Competitive Advantage

PERCEIVED RISK DIMENSION IN ONLINE SHOPPING BEHAVIOR: FASHIONABLE VS UNFASHIONABLE
CONSUMERS
Corresponding Author: Amalia E. Maulana, Ph.D.
Bina Nusantara University Business School
Co-Authors: Hadist G. Pradana
Abstract
The rapid growth of e-commerce creates a more dynamic consumer behaviour. Consumers obtain many benefits
when shopping online, particularly in terms of convenience. However, some of them are deterrent due to various
risks perceived and experienced. This study is aimed to add knowledge on online shopping behaviour, especially
in fashion market, by segmenting consumers based on their level of involvement with the product, i.e., Fashionable
and Unfashionable groups. Previous studies suggest that Psychosocial Risk is not a significant factor. In contrast,
this study finds that Psychosocial Risk is a critical deciding factor. While Fashionable consumers only focus on
the Psychosocial Risk, Unfashionable consumers also pay particular attention to Privacy Risk, Information Risk
and Performance risk. By understanding the differences in each group's Perceived Risk dimensions, marketers will
be able to better design marketing communication activities with more measurable effectiveness. Appropriately
targeted marketing communication activities will help online fashion retailers in brand image building and brand
activation.
Keywords: Online Shopping Behaviour, Perceived Risk, Fashion, Consumer Segmentation

GOING SOLO OR WITH THE GROUP
Corresponding Author: Chico Adhibaskara Ekananda Hindarto
Indonesia Banking School
Co-Authors: None
Abstract
The increasing number of music concerts and festivals in Indonesia facilitates concert-goers’ need fulfillment. The
service providers offer an appealing concert package to the audiences, in terms of performers, experiences,
locations, promotional aspects and pricing scheme. Besides the attractive event-related issue, the peer group is
predicted having an important influence in shaping concert-goers’ interest to attend the event. This working paper
will examine the influence of social group and the line-up performers on intention to purchase a ticket. The
approach of this paper is an experiment research using a design of 2 (going to the concert: solo vs. social group) x
2 (line-up artist: multiple with frequent performers vs. single with an infrequent performer) between-subject. The
dependent variable is the intention to purchase a ticket.
Keywords: Consumer Behavior, Social Group, Music Concert

FINTECH SERVICES IN INDONESIA: OPPORTUNITIES AND CHALLENGES OF FINTECH SERVICES FOR
SMES AND INDIVIDUALS
Corresponding Author: Sasotya Pratama
Co-Authors: None
Abstract
Advances in telecommunications technology and internet protocol has encouraged the development of financial
technology (fintech). Fintech is hyped as an innovation capable of shaking up conventional financial markets for
the benefits of small enterprises and individuals. This study, which is an exploratory study, identifies opportunities
and challenges of fintech services for Small and Medium-sized Enterprises (SMEs) as well as individuals in
Indonesia. This paper elaborates and analyzes four business models of fintech services for SMEs and individuals.
Keywords: Fintech, Business Model, Financial Institutions, Small and Medium-sized Enterprises

34

DOES ACCRUAL BASIS IMPLEMENTATION HAVE IMPACT TO THE PRESENTATION OF GOVERNMENT
FINANCIAL STATEMENT PRESENTATION
Corresponding Author: Basyiruddin Nur
Trisakti University Jakarta
Co-Authors: Basyiruddin Nur
Abstract
Purpose – The purpose of this paper is to explore the impact of the implementation of accrual basis in the
presentation of Government Financial Statement. In Indonesia the use of accrual basis was compulsary since 2015
for Government Financial Report. The cash basis was used in the preparation of Government Financial Statement
till 2009. Cash Toward Accrual basis was then used since 2010 to 2014. In particular, this study analysed the
competence of civil servants who prepared Financial Statement relating to the mastery of accrual basis. Good
Government Governance was used as moderating variable. Design/methodology/approach – The study was
conducted by analysing 50 LKIPs of 542 Regencies, Municipals and Provinces in Indonesia 2014, 2015 and 2016
uploaded to their websites as public accountability reports. LKIP (Laporan Kerja Instansi Pemerintah) is the Report
of Government Agency Performance. The LKIPs contained various informations regarding the performance
indicators of each Regency, Municipal and Province. The data of competences, Good Government Governance
and audit opinion of Government Financial Statements were collected and analysed using descriptive statistical
analysis. Findings – The competence of civil servants to the mastery of accrual basis have statistically significant
effects to the presentation of Government Financial Statements. The results suggest that, if civil servants have a
strong mastery of accrual basis. then the audit opinion of Financial Statement will be better. The Good Government
Governance has also the influence of the presentation. Originality/value – This paper is one of few studies
analysing the impact of the implementation of accrual basis in the presentation of Government Financial Statement,
particularly in developing country (Indonesia) .
Keywords: Keywords – LKIP, Competence, Good Government Governance, Government Financial Statement,
Audit Opinion

DEVELOPMENT OF ALLIANCE STRATEGY THROUGH VALUE CHAIN ANALYSIS ON PUCUNG,
KEPARAKAN KIDUL, AND MANDING LEATHER CRAFT SMES IN SPECIAL DISTRICT OF YOGYAKARTA
Corresponding Author: Felix Arril Simbara B
Balai Diklat Industri Yogyakarta, Pusat Pendidikan dan Pelatihan, Kementerian Perindustrian
Co-Authors: None
Abstract
A management problem towards SMEs in Yogyakarta is the traditional stand-alone component that concentrates
on achieving local goals without considering to the effects on other components. This approach results in a conflict
between functions, missed objectives thoroughly, and reliance on cost systems because management is designed
only to minimize local costs. This study aims to develop an alliance strategy through value chain analysis using
qualitative exploratory methods. From the result of value chain analysis it was found that the ratio of margin in
Pucung is 50%, Keparakan Kidul is 300%, and Manding is 50,26%. The suitable strategy which may be
implemented by Leather craft SMEs betwen Keparakan Kidul and Manding is vertical complementary strategies
while Leather craft SMEs in Manding and Pucung areas may perform a horizontal complementary alliance
strategy. In conclusion, leather craft SMEs can take advantage of existing opportunities through value chain
strategy againts the available resource potential and the development of appropriate business strategies to improve
access to productive resources.
Keywords: SMEs leather, value chain, alliance strategy

DATA MINING TECHNIQUE AS MAJORS SUPPORT SYSTEM MANAGEMENT WITH CLASSIFICATION
APPROACH
Corresponding Author: Basri
Universitas Al Asyariah Mandar
Co-Authors: Muhammad Assidiq
Abstract
Majors systems in an educational institution both at the primary level and higher education are the main thing. The
academic potential of learners becomes one of the main factors in supporting the success of learning. Even in an
admission system, entrance test can not be separated from the academic potential test. The academic potential test

35
is only used as a standard of acceptance, and very rarely even never used to be an information that can classify
learners into a specialization. Analysis of academic potential data with various variables will be very much so that
required Data Mining techniques to mining of the larger data. The purpose of this research is to implement of Data
Mining technique with classification approach to analyze academic potency in the majors supports system
management. The classification technique is implemented as the object of research and measured its performance
to obtain information according to the needs and objectives of the study. The results showed that the
implementation of classification techniques can provide information that shows the academic potential in majors
support system management, so this research can be a reference to create a system of academic potential search in
general and can be implemented as an applicable tool in majors support system management.
Keywords: data mining, classification approach, majors support system, management

HOW SIGNIFICANT ARABIC BRAND NAME, HALAL LOGO AND MANUFACTURER COUNTRY OF ORIGIN
IMAGE TRIGGER CONSUMER PURCHASE DECISION ON HALAL COSMETIC
Corresponding Author: Telisiah Utami Putri
Co-Authors: Tirta Nugraha Mursitama ; Asnan Furinto ; Sri Bramantoro Abdinagoro
Abstract
Halal cosmetic is becoming a trend, not only directly targeted to muslim women as main consumer but non-muslim
women also set as a target. Halal cosmetic is not only perceived as a product that meets islamic laws and proper
to be used by muslim woman but more than that, it is perceived as a product that provides good quality assurance,
does not contain with harmful substances, safe and ethical products.
Some aspects from manufacturer side thought to have significant role as a trigger in purchase decision towards
halal cosmetic. This study explores the variabels of Arabic brand name, halal logo and manufacturer country of
origin image to be addressed deepen to check how those variabels influence consumer positive perception that
lead to purchase decision on halal cosmetic. This study is conducted via on-line survey by using WhatsApp mobile
application in Surabaya. Respondents are active women 20 – 50 years old, muslim and non-muslim, users of mass-
market cosmetic brand. Collected answers from 76 respondents within one week field project. The result of this
study is expected to be a preliminary study used by cosmetic manufacturer as a reference to set up the most suitable
product strategy to win over halal cosmetic market.
Keywords: Halal cosmetic, Manufacturer country of origin image, Arabic Brand, Halal logo, purchase decision

PEDAL POWER AND SOCIAL ENTERPRISE AN ACTION RESEARCH PERSPECTIVE
Corresponding Author: Ahmad D. Habir
Co-Authors: Adhi Halim; Arief Saptahadi; Neil Ruiz; Winus,
Abstract
This paper is a case study of a socially responsible pedal power electricity generating project carried out by a
capstone executive MBA business school group field project for a large public listed Indonesian company. Because
the project used an action research framework for its product development process, this paper uses the same
perspective to assess the project for lessons learned. The company spans several industries, including construction
equipment distribution, engineering and infrastructure, and most recently, power generation. In line with the
company’s stated vision to be a socially responsible local economy development enterprise, the aim was to produce
a commercially viable renewable energy source that would elevate its corporate image and help society in the
process. The particular focus was to assist the government’s Indonesia Terang program, an initiative launched in
2016 by the government with an initial target to bring electricity to 12,659 remote and inaccessible villages where
PLN (the state electricity company) services do not exist. The group field project members saw an unmet need for
stand-alone electricity generating sources in remote areas and used an action research framework to 1) produce a
prototype of a pedal powered electricity generating source, 2) carry out a feasibility study (including two field trips
to remote villages) and marketing plan and 3) successfully persuade the Ministry of Villages, Disadvantaged
Regions, and Transmigration to conduct a pilot project for the prototype.
Keywords: Social Enterprise, pedal power, sustainable development, action research

36

CAPITAL STRUCTURE CHANGES PRIOR AND POST INITIAL PUBLIC OFFERING: EMPIRICAL EVIDENCE
FROM INDONESIA STOCK EXCHANGE
Corresponding Author: Sasha Dhita
Doctorate Business Program, School of Business, Bogor Agricultural University (IPB), Indonesia
Co-Authors: Noer Azam Achsani; Roy Sembel; Sugeng Purwanto
Abstract
This study aims to analyze the capital structure changes for non-financial companies listed on Indonesia Stock
Exchange prior and post Initial Public Offering (“IPO”) using econometric model of t-test and difference test. The
data sample for this study includes companies conducting IPO in the period of 2003 until 2012. The prior IPO
periods consist of two years prior IPO and the IPO year; while the post IPO periods are three years after the IPO
year. The capital structure measurement adopted in this study is net debt-to-equity ratio ("Net DER"), calculated
by dividing total interest bearing debts less cash and cash equivalent with book value of equity. The finding of the
study suggest that there is a significant difference of capital structure prior and post IPO. The study also found that
the average Net DER of the companies decrease following the IPO, while the Net DER median stays at certain
level. The decrease of average Net DER shows that one of the driver factors for companies to do IPO is to improve
the companies’ risk profiles hence lowering their probability of default while the stable median shows that there
is a sweet spot for the companies in managing their capital structure.
Keywords: Capital Structure, Indonesia, Non-Financial Public Companies, Prior IPO, Post IPO.

FINANCIAL RESILIENCE DEALING WITH VUCA ENVIRONMENT IN ASSESSMENT OF A BAYESIAN
PANEL MARKOV SWITCHING VAR MODELS
Corresponding Author: Purwono Rudi
Airlangga University, Indonesia
Co-Authors: Masruroh Anidaul
Abstract
The objective of this paper is to comprehensively analyze the financial resilience perspective in financial bank and
NBFI (Non Bank Financial Intermediate) amid VUCA (Vulnerability, Uncertainty, Complexity, and Ambiguity)
during 2000-2017 as well as during the global financial crisis in 2008/2009. Interactions between riskiness of
financial bank and NBFI are listed in Jakarta Composite Index and US booms and busts are analyzed by a panel
Markov-switching VAR model which is well suitable for multisectoral cyclical analysis. The model accommodates
changes in high and low data frequencies and endogenous time-varying transition matrices of the sector specific
Markov chains. Moreover, the transition matrix of each Markov chain depends on its own past history and the
history of other chains, thus allowing to model the interactions between cycles. Furthermore, the model is estimated
by using a simulation based Bayesian approach in which an efficient multi-move strategy algorithm is specified to
set common time varying Markov switching chains. The result show that the US and financial bank and NBFI are
not fully synchronized over the 2000-2017 sample period. Larger synchronization occurs at beginning of the
Global Financial Crisis. The US shock affect reached the peak at one quarter 2008 in financial bank and NBFI.
There are asymmetric relationships between financial bank and NBFI and US economic phase transition.
Keywords: Bayesian Model, Panel VAR, Markov switching, Financial Business Cycle, Interaction mechanism

QUINTUPLE HELIX APPROACH ON COMMUNITY EMPOWERMENT MANAGEMENT IN THE NATIONAL
TOURISM STRATEGIC AREA
Corresponding Author: DR. Rima Agristina
Co-Authors: None
Abstract
The Indonesian Government in 2016 have established ten National Tourism Strategic Area to increase tourist visits
to Indonesia. For the success of this program, a tourism management is required with the collaborative roles of
various parties such as goverments, businesses, universities, communities, all of which are environmentally
oriented. Carayannis and Campbell (2012) introduce Quintuple Helix as an interdisciplinary framework of analysis
that links knowledge, innovation and the natural environment. This paper builds an adequate theoretical framework
of the Quintuple Helix approach with literature study methods. This paper provides theoretical framework support
for the implementation of the Quintuple Helix approach on community empowerment management in the National
Tourism Strategic Area.
Keywords: Quintuple Helix, Management, Community Empowerment.

37

HOW CAN WE ENGAGED MILLENIAL? ROLE OF LEADERSHIP, COMPANY MISSION, CAREER
MANAGEMENT AND TECHNOLOGY IN CONSUMER GOOD INDUSTRY; CASE OF INDONESIA
Corresponding Author: Agus Samsudin
Universitas Bina Nusantara
Co-Authors: None
Abstract
Millennial generation is the future, born between year of 1980 to 2000. Today already take a entry position in the
company and the number will be bigger. Population worldwide they are more that 50% now (Deloitte, 2016). This
generation come with a new career aspiration, attitude toward the job and better knowledge of technology which
will reshape new culture in a millenial century. Abilty to understand this generation become one of key success in
the company. In the context of business, the ability to attract, retain and engage the best of this generation become
crucial to ensure business growth. The objective of the research is to understand factors influence employee
engagement of millennial in the consumer good industry. There are 3 main variables, Leadership, Company
Mission, Career Management and the role of Technology. To achieve of the purpose, pleminary study using a
focus group was conducted to understand what is the most influence toward employee engagement to organization.
Next, a quantitative survey of 125 responden to see the relations among variables. Result of study show that
leadership play a significance role in employee engagement, especially, employee experience a significant level
of engagement when the leader show attention to them. On Company Mission, is somewhat interest them in dealing
with social business while Career Management need flexibility toward career movement and the the concept of
career itself. Both give positive influence to employee engagement. Interestingly, technology usage become crucial
to improve employee engagement in organizational level while understanding and knowledge of technology
individually become important to increase employee engagement. Impact of this research is that become critical
for organization and manager to understand the change of the role of the leader, understanding and usage of
technology may improve engagement in a workplace.
Keywords: Employee Engagement, Leadership, Company Mission, Career, Millennial, Technology

THE IMPACT OF SUSTAINABILITY ORGANIZATION LEARNING TO SUSTAINABILITY INNOVATION
Corresponding Author: Jo Jhony, MM, M.Com
Co-Authors: Prof. Sasmoko, Ph.D
Abstract
Present day, with borderless communities and nations, palm oil industries are characterized by increased global
integration, innovation, sustainability development requirement, and new technology into digitalization which
present challenges to firms to survive from competitive during turbulence times. To fulfil sustainability
requirement organization, need train their resources with practice of sustainability. The main objective of this
paper is to examine impact of sustainability organization learning as the antecedents or predictor constructs on the
sustainable oriented innovation practice and absorptive capacity as intervene variable. This study was conducted
by analyzing the effect of formal and non-formal sustainability organization learning that impact to sustainability
oriented innovation practice mediating by absorptive capacity to absorb external knowledge of sustainability
requirement and policy then implement sustainable innovation by building, and reconfiguring internal and external
competences to address rapidly changing environments as requirement of sustainable development in their
organization. This research model was based on an empirical, quantitative survey using a cross-sectional survey
from 100 estate or mill manager who implement sustainability certification (RSPO, ISCC, ISPO) in their business
unit. The data obtained was analyzed with PLS Based SEM by using Smart PLS 3.0 application. The result explains
that direct effect of both variable formal and non-formal sustainability organization learning has strong and
significant impact to sustainable oriented innovation. One important implication that formal and non-formal
learning could be adopted to increase sustainable innovation practice that give based of sustainable skill and
enhance it through their absorptive capacity. The overall findings are explanatory of empirical finding and research
in the field however it needs replication and cross-validation since this study is the first investigation the
relationships and their effects.
Keywords: Organization Learning, Absorptive Capacity, Sustainability Innovation

38

THE EFFECT OF SERVANT LEADERSHIP TO PERFORMANCE WITH POLICY GOVERNANCE AND JOB
SATISFACTION AS MEDIATING VARIABLE ON NONPROFIT ORGANIZATIONS IN INDONESIA
Corresponding Author: Susilawati Muslimah
Trisakti University
Co-Authors: Yvonne Agustine; Regina J. Arsjah; Roy H.M. Sembel
Abstract
This study is aimed at the development of contingency theory in the non-profit organization in Indonesia with a
team-base organizational structure, through empirical testing and analysis of the influence of servant leadership,
job satisfaction, and policy governance to organizational performance. In addition, this research examines the
effect of job satisfaction and policy governance in mediating the effect of servant leadership on organizational
performance. This study design with contingencies and quantitative approach using a sample implementation team
of a national program of community empowerment, covering 21 provinces and 89 City/Regency in Indonesia.
Organizational performance is measured by inputs-impacts models. Meanwhile, servant leadership and job
satisfaction was measured using the OLA. Policy governance models used IPGA 2014. All variables were
measured using a scale interval Likert-type scale with 7-point format. While hypothesis testing was performed
using Partial Least Square. The results of this study provide empirical evidence of the influence of servant
leadership, job satisfaction, and policy governance to performance. In addition, this study indicate job satisfaction
and policy governance is able to partially mediate the effect of servant leadership to organizational performance.
Overall results of this study could fill the gap of research on leadership in the accounting literature and the
performance of the non-profit organization. The results also confirm empirically the existence of leadership skills
within the framework of competence CGMA (2014) and the perspective of policy governance.
Limitations of the study sample can be a driver of future research on other non-profit organizations. Future research
may also reveal other contextual variables such as the pattern of other leadership, intellectual capital, the level of
work stress, or aspects of knowledge organization to improve the robustness of this study.
Keywords: Contingencies Theory , Servant Leadership, Job Satisfaction, Policy Governance Models, The
Inputs-Impacts Models

THE ANALYSIS OF POTENTIAL INTERNATIONAL MARKETING GROWTH FOR INDONESIA’S EXPORT
ORIENTED MSME'S IN ASEAN ECONOMIC COMMUNITY ERA
Corresponding Author: Christian H. Pangaribuan
Sampoerna University
Co-authors: lidhiah Lesthary
Abstract
Formed less than a couple years ago, the ASEAN Economic Community (AEC) agreement offers zero tariff and
seeks to allow for the free movement of goods, services, investment, capital, and skilled labor. This issue creates
opportunities and challenges at the same time for Indonesia’s MSME’s (Micro, Small, & Medium Enterprises).
However, this opportunity has not been widely used by those MSME’s and only a few of them have managed to
conduct international marketing activities. This research aims to explore the potential growth of MSME’s by
evaluating variables that may affect their potential growth, such as low quality of products, lack of innovation,
inadequate business training, unfavorable legal and regulatory framework, insufficient capital, technological
backwardness, shortage of skilled labor, and lack of networking ability; in order to increase the international
marketing activities of Indonesian MSME’s. The methodology utilized is quantitative method. Through the study,
the researchers found that unfavorable legal and regulatory framework is the most affecting variable that can slow
down the growth of export activities, followed by insufficient capital, shortage of skilled labor, and lack of
marketing ability. To solve these obstacles, it should start from the government revision on the regulation and
procedure for exports, in order to broaden the opportunities in international market for the MSME’s.
Keywords: MSME’s, ASEAN Economic Community, marketing, quality, innovation, business training,
regulatory framework, insufficient capital, technological backwardness, skilled labor, networking ability

39

DECISION OF STAYING ACTIVE TO RE-STUDY AS THE IMPLICATION OF QUALITY, ORIENTATION, AND
SERVICES COSTS MEDIATED BY STUDENT SATISFACTION AND WORD OF MOUTH (STUDY AT PRIVATE
UNIVERSITY IN WEST JAVA)
Corresponding Author: Yenny Maya Dora
Widyatama University
Co-Authors: Dwi Kartini Yahya; Nury Effendi; Harjanto Prabowo
Abstract
Abstract
The growth and development of Private University is strongly influenced by the large number of students who are
studying at Private University. This is because the fund that is needed to fund all the activities of Private University
are sourced from the students. The more students who actively study the more rapid the growth and development
of Private University will be. This study aims to analyze the student decisions of Staying Active to re-study is an
implication of Service Quality, Service Orientation, Service Costs which are mediated by Student Satisfaction and
Word of Mouth. This study was conducted on Private University students in West Java. The method in this study
is the survey method where the data is obtained by the distribution of questionnaires to students. The population
of this study is private university students in West Java who have been studying in semester 2. With a sample size
of 350 students. This study data is analyzed by using Structural Equation Modeling (SEM) with AMOS 4.0
program. This study uses 6 (six) variables altogether, they are Service Quality, Service Orientation, Service Cost,
Student Satisfaction, Word of Mouth and Decision of Staying Active to Re-Study. This study will test Service
Quality, Service Orientation, Service Costs can directly influence student decisions of staying active to re-study
or it is need a mediation of student satisfaction and word of mouth. The result of this research is the design of the
analysis model for student decisions of staying active to re-study.
Keywords: Service, Quality, Orientation, Cost, Satisfaction, Word of Mouth, and Decision of Staying Active to
Re-Study.

FRESHMEN PERCEPTION ON SACRED AND PROFANE ATTRIBUTES OF UNIVERSITY
Corresponding Author: Dr.Rima Agristina
Co-Authors: None
Abstract
Some scholars has put sacred and profane in the context of consumer behavior. Places, Persons, Times and
Intangible Things has been introduced as domains of sacred consumption. The doctrine of semiotics has been used
to explore and comprehend the implementation of symbolism in marketing. University as a marketplace, offers
sacred and profane attributes that could be perceived as a superior value by students as customers. The aim of this
article is to identify the sacred attributes and the profane attributes of university based on perception of first year
students (fresmen). Quantitative method is used to identify the attributes.
Keywords: Sacred, Profane, Semiotics, University, Marketing.

THE EFFECT OF CORPORATE SOCIAL RESPONSIBITY AND COMMUNITY SATISFACTION ON
REPUTATION OF PRODUCTION SHARING CONRACT COMPANY
Corresponding Author: Dr. Indah Martati, SE, MM
POLITEKNIK NEGERI SAMARINDA
Co-Authors: Ir. Ibayasid, M.Sc
Abstract
This study aims to examine empirically the influence of corporate social responsibility (CSR) and community
satisfaction on the company reputation. The locus was in VICO Indonesia company operating in Muara Badhak
East Kalimantan. Exogenous variables were CSR and community satisfaction. CSR were indicated by economic
dimension, social dimension and environmental dimension, and community satisfaction with indicator of overall
satisfaction, expectation and experience. While endogenous variable that was company reputation with indicator
of admiration, respect, trust, confidence. The data used were primary data collected through the distribution of
questionnaires to 100 respondents (10 indicators x 10 = 100 respondents). The data was processed by multiple
regression analysis. t test was used to prove the effect partially and empirical evidence of the influence
simultaneously with the F test. The results showed that CSR and community satisfaction partially or
simultaneously had a significant effect on the company's reputation.
Keywords: CSR, satisfaction, company reputation, significant effect

40

ANALYSIS AND PROCEDURES DESIGN OF THE SETTLEMENT OF GOVERNMENT LOSSES IN THE
CENTRAL GOVERNMENT INSTITUTION
Corresponding Author: Priska Kristiani
Co-Authors: M. Malik
Abstract
This study aims to find solutions to increase the settlement of government losses in the central government
institution. This study applies qualitative analysis in the form of case study. Data have been obtained from
documents observation, interactive interview, and written explanation of the participants. The study shows that the
government failed to settle the government losses because they did not apply internal control at every stage in the
process of settlement of the government losses. There are 3 (three) scenarios obtained in this study that can help
improve the settlement of government losses. Involving the internal auditor (inspectorate general) in the settlement
of government losses could be one way to impose the implementation of internal control within the central
government environment.
Keywords: government internal audit, inspectorate general, internal control, settlement of government losses
Abstract ID: ICMABE-2017-TRS-105

THE IMPACT OF TOURISM DEVELOPMENT TOWARD THE SOCIO-CULTURAL ASPECTS IN LAKE TOBA
(IN PERSPECTIVE OF THE LOCAL COMMUNITY)
Corresponding Author: Budi Setiawan
Co-Authors: Kadek Wiweka
Abstract
Indonesia has the acceleration program of 10 priority tourism destinations as a priority to be developed in order to
at least as aligned and developed as tourism in Bali. These regional tourism destinations such as Lake Toba (North
Sumatra), Belitung (Babel), Tanjung Lesung (Banten), the Thousand Islands (DKI Jakarta), Borobudur (Central
Java), Mount Bromo (East Java), Mandalika Lombok (NTB), Komodo Island (NTT), Wakatobi National Park
(Southeast Sulawesi), and Morotai (Maluku Utara). As a large natural lake occupying the caldera of a
supervolcano, Lake Toba has many potencies to be developed as a tourism product. The ever so changing tourism
growth in Lake Toba, which also has the tendency to be out of control, has raised concerns about possible impacts
(social-culture, environment and economic aspects). The gap between benefit and cost from this particular
phenomenon raised questions regarding local communities’ perceptions, responses, changes of cultural behaviors
and mindsets towards the tourism development in their areas. To elaborate this case, this research was conducted
by combining the quantitative and qualitative approaches (multi-method). The qualitative method is done by
observing research locations to further understand local communities’ behaviors around Toba Lake, also
conducting interviews regarding local communities’ perceptions about the head of the village, tourism-conscious
groups and local authorities. The quantitative method is done by spreading questionnaires to 80 randomly chosen
locals. To explain the complexity of the local communities’ perceptions in term of tourism area, this study used
Doxey’s theory as a main reference. The result from this research is that the locals’ responses towards tourism
development in Toba Lake areas is still positive. If specifically studied through Doxey theory, then the local’s
response towards tourism development is in the “Euphoria” phase
Keywords: perceptions, local communities, tourism impact, Lake Toba

ADOPTING GEAR UP FRAMEWORK TO BUILD ENTREPRENUESHIP MOTIVATION STUDENTS IN
INFORMATICS
Corresponding Author: Eva Handriyantini
STIKI Malang
Co-Authors: Diah Arifah, Daniel Rudiaman Sijabat
Abstract
The importanceof entrepreneurship education that positively impacton the creation of newventures has been
widely recognized. The role of entrepreneurs has well been respected as a greater contributor in economic
developmentofmost nations (Ogbo,2012).Nationswill developfaster if theyhavehigh quality, creative, and
innovative entrepreneurs that implement new ideas into practical actions in every business. Developing countries
have some important issues of entrepreneurs. Entrepreneurship education has a vital role in guiding all learners to

41
become more entrepreneurial-minded (Sondari, 2013). Entrepreneurship education is assuming extraordinary

pertinence within a scholarly scheme all over the world (Alberti, Sciascia, & Poli, 2004). There seem to be world-
wide recognition that states entrepreneurship can contribute to economic development (Szirmai, Naude, &
Goedhuys, 2011). Gear Up is an engaging and practical workbook for anyone looking to pursue a fresh business
opportunity or grow an existing one. Gear Up developed at Harvard Business School and Stanford University.
Based on a revolutionary 9-component framework, Gear Up offers entrepreneurs, intrapreneurs, innovative
executives and business students a toolkit to bring their ideas to life and transform them into high potential
ventures. Gear Up offers a useable business tool for assessing the needs of a business idea and helps students create
a plan of action to promote business success. Studies investigating types of entrepreneurialmotivationcan largelybe
splitintothree streams:The firstof these streams differentiates necessity versus opportunity motivation (also called
push vs. pull motivation), The second stream adopts multi-dimensional typologies of entrepreneurial, The third
stream focusses on motivations to grow a business, or growth ambitions (Ute Stephan, et.al., 2015). In this paper,
results of empirical research concerning motivational factors of entrepreneurship for students in informatics at
STIKI. This research presents a continuation research of entrepreneurship development center at STIKI
Keywords: Gear up Framework, Entrepreneurship, Motivation, informatics

LOAK.CO: MEDIA OF COLLABORATION PLATFORM FOR EMPOWERING LOCAL CRAFTSMEN AND
ECO-FURNITURE INDUSTRY IN ENCOURAGING CREATIVE ECONOMY IN BANDUNG
Corresponding Author: Queensy Visia Suwandi
Padjadjaran University
Co-Authors: Abyanu Fakhran ; Lenggana Kalingga Adipanagara
Abstract
According to data acquired from the Indonesian Ministry of Forestry, the amount of utilised woods in Indonesia
nowadays is only 49%, and the remaining 51% are being left as waste and hadn’t been optimally processed.
Indonesia is known as one of the world’s base of furniture industry. Indonesia’s main target of furniture export is
developed countries such as United States (>USD500 million in 2013) and European Union (>USD300 million in
2013). Indonesia has been performing a stable growth in its last 5 years of export (2009-2013), a total of USD1.2
billion of HS 9403 export. Therefore, Loak.co sees an opportunity to optimize the use of woods waste with creative
method by upcycling them, so that people and industries can collaborate to build a community in appreciating the
existing wood waste which later will be directly connected with potential customers whose interested with
upcycling products via a sales platform, Loak.co. This implementation would be able to improve people’s welfare
and be a part of environmental issues related with waste or old-unfit for use furniture’s sustainable solution.
Supported by a group of creative inter-disciplinary youths, backed up with various background of skills and ability
to empower self-potency and to grow and develop through community service in encouraging creative economy
in order to be highly competitive in global market. Method used in this research is qualitative method through
literature, documentation, and intuitive-subjective study.
Keywords: Collaboration, Furniture, Sustainability, Upcycling, Waste

ANALYSIS OF IMPACT OF CONTROLLING SHAREHOLDER TYPES ON FIRM’S VALUE: PERSPECTIVE
FROM INDONESIAN PUBLICLY LISTED COMPANIES
Corresponding Author: Ardo Ryan Dwitanto
Co-Authors: None
Abstract
The paper is to observe the impact of controlling shareholder types on firm’s value in Indonesian Publicly listed
companies. Controlling shareholder types include state, domestic family, and foreign. Each type is examined in
terms of its attitude towards all shareholders, especially minority shareholders. Issue on whether controlling
shareholder’s interest aligns with other shareholders is significant for minority shareholders. The observed
companies are publicly listed companies that have been listed on Indonesian stock market at least for 5 years and
are considered liquid. There are 257 companies under the observation in year 2010 – 2016 period. The author
applies panel data regression analysis to study the impact. Types of controlling shareholders are considered as
dummy variables. The paper is going to contribute in the way that it provides investors, especially minority
shareholders important factor, which is controlling shareholder type, to examine whether the controlling
shareholder is the best owner. Good business in the hand of bad owner results in poor firm’s value. In addition,

42
the paper is going to provide an evaluation for each type of controlling shareholder, so that they may improve
toward best owner.
Keywords: firm’s value; controlling shareholder, panel data; state ownership; family ownership; foreign
ownership; best owner

THE ACADEMIC CLIMATE AND ORGANIZATIONAL SUPPORT INFLUENCE ON PERFORMANCE OF
LECTURERS SCIENTIFIC PUBLICATIONS (STUDY AT THE PRIVATE COLLEGE ACCREDITED IN WEST
JAVA)
Corresponding Author: Ratna Komala Putri
Widyatama University
Co-Authors: Ernie Tisnawati Sule; Hilmiana; Nury Effendi
Abstract
Purpose - This article aims to produce a study of: Academic climate, organizational support and the performance
of lecturersscientific publications. Then examine the influence of academic climate and organizational support on
the performance of lecturers scientific publications. Design /method/approach - The method to be used in this
research is using Mix Method using qualitative and quantitative analysis. The results of the analysis are
quantitative, then verified to the experts by conducting FGD (Focus Group Discussion). Findings - Scientific
publications of lecturers will increase both in quantity and quality if conducive academic climate and
organizational support activities. Academic climate and organizational support affect the performance of lecturers
scientific publications, either partially or simultaneously. Originality/value - Research on the performance of
scientific publications is still very rare, let alone linking the issue to the academic climate and organizational
support. So that research on this scientific publication should be done immediately so that scientific publications
of lecturers in Indonesia can increase in terms of quantity and quality, especially the performance of scientific
publications of private university lecturers in West Java.
Keywords: Academic Climate, Organizational Support, Performance of Scientific Publication of Lecturers,
Higher Education.
Abstract ID: ICMABE-2017-ECO-110

MEASURING THE EFFECT OF INTERNAL FACTORS AND INSTITUTIONAL ON ISLAMIC BANK
PROFITABILITY IN INDONESIA: ARTIFICIAL NEURAL NETWORK APPROACH
Corresponding Author: Darwanto
University of Diponegoro
Co-Authors: Akhmad Affandi Mahfudz; Purbayu Budi Santosa; Anis Chariri; Hantoro Ksaid Notolegowo
Abstract
This research aims to analyze the determinant factors of the Islamic bank profitability by measuring how much the
influence of internal factors and institution. Methodology/Approach, The paper employs ANN (Artificial Neural
Network) where the data comprises of quarterly data from five independent variables that reflect the internal
factors and the Islamic bank as an institution which consists of the transaction costs of profit sharing (PSTC), the
transaction costs of non profit sharing (NPSTC), Mudharabah Financing, Musyarakah Financing, and standard of
bank. In addition, quarterly data of the Islamic bank profitability taken as the dependent variable.
Finding: The finding reveals that Architecture N ^ ((5-2-1)) produces the most excellent degree of accuracy in the
research, and shows that out of four independent variables undertaken, the profit sharing transaction cost (PSTC)
is the most influential one on the Islamic bank profitability. Physical and non-physical institutional improvement
is required to reduce the transaction cost on the operational activities, especially related to the contract agreement
for the profit sharing. Practical Implication: The physical institutional reform can be done with the extra office
network. This may shorten the distance between the bank and its customers, so that the customers do not spend
huge fees for services. The non-physical institutional reform can be done by simplifying the mechanism of
submission and implementation on profit-sharing based business activities especially concerning with regulatory
and requirements that should be fulfilled by the customers. It aims to improve the optimization and acceleration
of the process of agreement with the customers so that the intensity of meeting with the customers can be reduced.
Novelties: The paper found to be scarce as it employs ANN that give an impact to Islamic banking industry
Keywords: Transaction Cost, Institutional, Profitability, ANN

43

THE EFFECT OF BUSINESS CHARACTERISTICS ON TAX COMPLIANCE COSTS
Corresponding Author: Popi Fauziati
Bung Hatta University, Indonesia, , Universiti Selangor, Malaysia
Co-Authors: Aza Azlina Md Kassim
Abstract
Compliance fee is the cost incurred by the taxpayers in fulfilling the taxation requirements imposed on the
taxpayers by the law and the authority of the country. The company expects to incur the minimum tax costs
associated with fulfilling its tax obligations. Research on the influence of business characteristics to tax compliance
cost is still scanty. This research examined the effect of business characteristics (age, size, sector and risk
management) on tax compliance costs. The research design adopted in this study is survey design. The
questionnaires were distributed to the members of Department of Cooperatives and Micro Small-Medium
Enterprises in Padang City. The non-probability sampling was used as the sampling method and 92 respondents
participated in this research. The data obtained were analyzed using Statistical Package for Social Sciences (SPSS).
The research findings indicate that (age, size and sector have no effect on tax compliance costs while risk
management has an effect on tax compliance costs.
Keywords: tax compliance costs, age, size, sector, risk management

THE INFLUENCE OF EXCHANGE RATES AND PALM OIL PRICES TO PALM OIL EXPORT: A STUDY OF
INDONESIA
Corresponding Author: Yulita Susanti
Co-Authors: None
Abstract
The dollar as international currency standard, and it is used as international financial transaction and business. The
various commodities of internal business transaction, as well as palm oil have been using the dollar exchange rate
for international transaction. Over a year the changes in the dollar exchange rate have shown more fluctuated
values, which has had an impact to prices of palm oil. The object of this study is to analysis and determine the
influence of exchange rate policy on Indonesia palm export. In order, to evaluate the long-run relationship between
palm oil. The methodology of this research is quantitative using linear regression model. Main finding of this study
indicates a statistically significance negative impact of exchange rate on palm oil export. The results suggest that
there is a statistically significant long-run relationship between export volume of palm oil and exchange rate.
Keywords: Exchange rate, palm oil, regression model

EFFECT OF COMPENSATION TO EMPLOYEE ENGAGEMENT THROUGH ORGANISATION BRAND IN
INDONESIA’S STARTUP COMPANY
Corresponding Author: Astri Utami Indriyani
Co-Authors: Dr. Ir. Ignatius Heruwasto
Abstract
Startup business in Indonesia has become a popular way to start the business. Startup is as well a promised business
in thefiled og investation and pay/salary. Does pay and facility is suit well with their job description and makes
the engage to company? This paper tests the hypothesis that compensation and benefit have effect on employee
engagement with organisation brand in between. Result shows that organisation brand failed to be mediating
variable just because only compensation who have effect, that is on organisation brand and employee engagement.
Which engagement is affected as well by compensation.
Keywords: Startup, organisation brand, employee engagement, compensation

44

FORMULATING BUSINESS STRATEGY FOR A START-UP BEAUTY COMPANY TO COMPETE IN LOCAL
COSMETIC INDUSTRY (CASE STUDY: THEY TALK ABOUT MATTE LIQUID LIPSTICK BY PT. ARKAMAYA
PANCADASA INDONESIA)
Corresponding Author: Audria Adelia Prameswari
Institut Teknologi Bandung
Co-Authors: Dr. Ir. Moh. Toha
Abstract
Beauty and cosmetic industry in Indonesia showing a significant growth these past few years. Positive economic
conditions in Indonesia continued to stimulate beauty and personal care sales, with the area benefitting from the
rising employment rate and, in turn, increasing consumer incomes and buying power. Moreover, as a large Muslim
population in Indonesia, the issuance of government regulation on halal product assurance is a huge opportunity
to offer a potential market for halal beauty offerings. PT. Arkamaya Pancadasa Indonesia came as one of the local
cosmetic brands that entered the competition in 2016. With the aim to bring a fresh alternative for local cosmetic
market by providing a unique design and advancement in product formula, They Talk About as their brand promise
a different experience for their customers. Through the analysis conducted from external and internal business
environment of They Talk About, it is found that in order to be able to compete in an already tight industry sector,
They Talk About needs to perceive a focus differentiation strategy as their generic business strategy that focuses
on delivering a high-quality product advancement with a foremost and effective sales & marketing strategy for a
specific niche market segment that will be more profitable in order to be able to win their market share. Several
strategy formulations using TOWS Matrix, Diamond Strategy and Business Model Canvas are conducted to help
the company in increasing their performance especially in terms of sales to compete in the industry.
Keywords: Cosmetics, beauty, make-up, liquid lipstick, local brand, business strategy, external analysis, internal
analysis, focus differentiation, product advancement

THE IMPACT OF FINANCIAL LIQUIDITY AND LEVERAGE ON FINANCIAL PERFORMANCE: EVIDENCE
OF PROPERTY AND REAL ESTATE ENTERPRISES IN INDONESIA
Co-Authors: Sudarmawan Samidi; Dera Julianti Siregar
Abstract
The demand for property increases every year in line with the population growth in Indonesia. Moreover, the
society believe that investing on property will have future benefits, since there is an expectation of an increase in
strong middle-class consumer spending made to the residential business segment and also urban society demands
for apartments and condominiums. Loans and mortgages are often made by both owners and developers in order
to owe the property. Therefore, this study is to investigate the impacts of financial liquidity and leverage on
financial performance of the Indonesian property and real estate enterprises. This study considered three (3)
selected companies listed on Indonesia Stock Exchange LQ 45 (IDX LQ 45) over period five (5) years (2012-
2016). The secondary data were obtained from the financial statement (comprehensive income statement and
statement of financial position) of selected property and real estate companies listed on IDX. This data is analyzed
by using regression analysis; the T statistics and F significance ANOVA were used to test the hypothesis. The
result of the analysis showed that Current Ratio (CR) and Debt-Asset Ratio (DAR) have negative relationship with
Return on Assets (ROA) while Times Interest Earned (TIE) has positive relationship with Return on Assets (ROA)
in Indonesia property and real estate industry.
Keywords: Financial liquidity, Financial leverage, Financial performance, Property, Real estate.
Abstract ID: ICMABE-2017-MGT-116 & 117

CAN SPIRITUALITY BE INCLUDED AS EDUCATION VALUE OF POLYTECHNIC IN INDONESIA?
Corresponding Author: Jajang Burhanudin
Universitas Padjadjaran
Co-Authors: Dwi Kartini, Sucherly, Rita Komaladewi
Abstract
In offering vocational higher education program, Polytechnic education institution in Indonesia, base on higher
education regulations, should direct the goal to the improvement of students’ potential to become faithful and
devoted students. Also, students should have good noble character, healthy, scholarly, proficient, creative,
independent, skilled, competent, and cultured for nation’s interest. It means that Polytechnic should produce

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graduands who master science and/or technology to fulfil national interest and to improve national
competitiveness. For that reason, students should be able to produce findings of interdisciplinary science and
technology through research that concern with humanity values, so the results can be beneficial for national
development, as well as, civilization and community prosperity. The research should be able to create community
service that is based on intellectual activity and the result is highly applicable in improving national prosperity and
intelligence. Thus, Polytechnic should increase its educational services by building integrated functional, social,
epistemic, emotional and spiritual values to complementing one to another
Keywords: educational value, functional value, social value, epistemic value, emotional value, spiritual value

DETERMINATION OF REVALUATION PROPERTY
Corresponding Author: Anissa Rachmadianti
Universitas Pembangunan Nasional “Veteran” Jakarta
Co-Authors: Erna Hernawati
Abstract
This study was conducted to examine the effect of variable Leverage, Fixed Asset Intensity, Liquidity, Cash Flow
From Operation to Decision in Revaluation of Fixed Asset in all companies listed on Indonesia Stock Exchange
except banking sector and non-bank financial institution for period 2014-2016. Data obtained from the financial
statements of the company which has been in publication. Sampling technique using purposive sampling which
produce 111 companies with total sample 333. The data of this research is collected by observation method and
literature study method. Testing the hypothesis in this study using Logistic Regression Analysis with SPSS 21 and
a significance level of 0,05. This research result indicates that (1) Leverage a significant effect to decision in
revaluation of fixed asset, (2) Fixed Asset Intensity a significant effect to decision in revaluation of fixed asset, (3)
Liquidity not significant effect to decision in revaluation of fixed asset, and (4) Cash Flow From Operation not
significant effect to decision in revaluation of fixed asset. Limitations of this study, secondary data obtained from
the financial statements of the company shows that there are many companies that not have an increase in fixed
assets during the period 2014-2016 that has impact in reducing the number of samples used.
Keywords: Leverage, Fixed Asset Intensity, Liquidity, Cash Flow From Operation and Revaluation of Fixed
Asset
Abstract ID: ICMABE-2017-MGT-119 & 120

AN INNOVATIVE, STRUCTURED AND CONSISTENT FRAMEWORK TO PROBLEM-SOLVING AND
DECISION-MAKING PROCESSES FOR TECHNICAL ESCALATION MANAGERS AT PT PEGASUS
TECHNOLOGIES
Corresponding Author: Ali Husen Sumantoro
Institute Technology Bandung
Co-Authors: Dian Alanudin
Abstract
There has been ongoing concerns on the Technical Escalation Management organization’s performance, as
indicated from the internal metrics called “Average Age” and “Time to Resolve”. These two metrics would indicate
how long it takes for Technical Escalation Managers to work on and resolve Customer’s issues. It is observed that
it takes between 69 to 71 days for Technical Escalation Managers in APJ to resolve Customer’s escalated problems
and there has not been significant improvement in the last 30 months. An analysis using cause-and-effect diagram
reveals 5 major causes which are impacting the performance – People, Process, Product Quality and External
Factors. This study will be focusing on developing solution from Process perspective. The methodology being
used in the study is a combination of quantitative and qualitative researches, along with literature studies. The
Author has collected and reviewed statistical performance data from the organization and conducted interviews
with Technical Escalation Managers with surveys and also with open-ended questions. The study reveals that there
is a lack of framework of problem-solving and decision-making in the Technical Escalation Management
organization. This study aims to propose a consistent and innovative framework for problem-solving and decision-
making, in order to support Technical Escalation Managers to resolve complex customers’ problem more
effectively and to make sound decisions. The proposed framework is developed based on the current norms and
methods, combined with the Kepner-Tregoe framework. It consists of 3 phases, escalation triage, formal escalation
and escalation closure, where each phase consists of multiple steps. The proposed framework will give Technical
Escalation Managers with a structured, organized and consistent approach in reviewing an escalation request,
managing the formal escalation, making a good decision and performing problem-solving activities.
Keywords: Kepner-Tregoe, Problem-solving, decision-making, problem analysis

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ANALYSIS OF MCKINSEY 7S MODEL AS HUMAN RESOURCES STRATEGIES FOR START UP BUSINESS
Corresponding Author: Lucyawati Kamal
Esa Unggul University
Co-Authors: Tantri Yanuar Rahmat Syah; A. Heri Iswanto; Ratna Indrawati
Abstract
The development of technology cause increasing of life expectancy and affect to increase the number of elderly
people with their problems such as increasing degenerative disease sufferers that arise due to the deterioration of
body cell function become worse. Treatment of people with degenerative diseases such as stroke usually takes a
long time, but the hospital has constraints when it comes to caring for that patients and also has bed limitations, so
it need other health facility to treat it such as Home Care. Home Care company needs a lot of manpower, especially
nurses to serve the patient because the care provided is done in the patient's home because the service is focused
on the patient. The company as a startup business must make a good planning and management of labor so the
utilization become efficient. This study uses qualitative method through literature study or desk research. This
study uses various literature related to the problem to be studied. In addition, field research is also conducted in
the form of several information. The results of these studies used to develop human resources in the Home Care
business. There is a major problem in health care facility such as high turnover of nurses and doctors which have
to be solve. A good management has to manage human resources well to make the company success and growth.
Home Care is a company engaged in health care services so that HR plays an active role to provide the best care
to patients so that business can grow. This startup company use McKinsey Seven (7) S framework management
model to improve the company's operations, that analyze the organization and their effectiveness. This model
consists of: Strategy, Skills, Shared Values, Staffing, Structure, Systems and Style. The seven concepts are
interconnected and there is influence between each other either directly or indirectly. The seven concepts are
described in detail and implemented into Home Care company to grow their business. The findings of this study
have implications for the business plan that will be done. Home Care uses differentiation strategy in their service
such as home visit and home stay. Skilled doctors and nurses play a role in the development of this business. The
shared values are serve with empathy and make effective communication. For staffing, Home Care has six
permanent employees that will increase gradually and some of non-permanent employees. Home Care uses a
functional organizational structure to perform HR functions, whereby the division is based on management
functions such as marketing, finance, general and human resources at the beginning. Home Care uses lean systems
and blueprint services to run its business with the goal of reducing excessive things. Home Care use the leadership
style based on situational leadership theory. HR strategies will make the company always competitive and growth.
Keywords: Human Resources (HR) Strategies, Startup Business, Home Care, McKinsey 7S Framework

APPLICATION OF RBV THEORY AND MCKINSEY 7’S MODEL ON START UP COMPANY
Corresponding Author: Faturrohman
Co-Authors: Tantri Yanuar Rahmat Syah; Semerdanta Pusaka; Darmansyah HS
Abstract
Human Resources a Start up company has a long experience in the field of tire manufacturing industry so it
becomes one of the competitive advantages possessed by PT Tire Mandiri to be used in an effort to compete with
competitors in accordance with the theory of resources based view (RBV). Management will be committed to the
management of Human Resources to building capacity by performing proper recruitment and also training to
achieve the vision and mission set by Start up company. Mckinsey 7s framework is used to analyze internal aspects
of Start up company organization.
Keywords: RBV theory, Building Capacity, Mckinsey 7s model

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BRANDING STRATEGY IN RESTAURANT OF HEALTY FOOD
Corresponding Author: Endah Prastiwi
Co-Authors: Tantri Yanuar Rahmat Syah; Rina Anindita; Moelyono
Abstract
Competition food industry at the moment experienced rapid growth.Company restaurant use some a strategy to
reaching out and maintain consumers.One of them is by make brand awarness strong so as to be top of mind in the
liver customers.Research aims to understand branding strategy in improving brand awarness.In the study showed
that strategy branding needed in new company, supported also technology that is growing rapidly so it is cheaper
to reach consumers with use social media.
Keywords: branding strategy, restaurant of healthy food

CHANGING THE PARADIGM OF LASIK EYE HEALTH SERVICES : LASIK IS NOT ALWAYS EXPENSIVE
AND EXCLUSIVE
Corresponding Author: Sophia Pudjiastuti
Co-Authors: Tantri Yanuar Rahmat Syah; Semerdanta Pusaka; Ratna Indrawati
Abstract
Lasik is Laser-Assisted in situ Keratomileusis, a type of laser surgery used to treat myopia, hyperopia and
astigmatism. This procedure helps to correct the shape of the cornea, enabling light to be focus on to the retina.
The main reasons for people with eye refractive disorder do not seek lasik surgery treatment are the cost that is too
expensive, fear of surgery and the feel that it is not necessary. In addition, external factors such as the limitation
of medical personnel and eye clinic facilities that can perform lasik surgery also affect to amount of all lasik
surgery. With all the consideration of the analysis of the Porter’s five forces and the SWOT analysis, we will make
a lasik eye health service who offers effective and flexible cost, with experienced human resources in lasik
procedures, use lasik machine with the latest technology, and will have a business opportunity that can develop
quickly to meet the needs of patients with refractive disorders.
Keywords: Lasik, Refractive disorder, Lasik eye health sevice

COMPARISON ANALYSIS OF PORTFOLIO USING MARKOWITZ MODEL AND SINGLE INDEX MODEL:
CASE IN JAKARTA ISLAMIC INDEX
Corresponding Author: Tri Yuwono
Co-Authors: Dadan Ramdhani
Abstract
Some one invests in the capital market because it is triggered by future needs, the number of uncertainties or
unexpected things in life (limited funds, health conditions, disasters, investment market conditions) and high
inflation rate. By realizing the needs of the future will be higher, of course someone will take the time to save
money in managing finances and obviously will do the planning (investment) to meet those needs well and
discipline. This study aims to establish the optimal portfolio of stocks listed on the Jakarta Islamic Index in
Indonesia Stock Exchange in order to observe and measure their performance potential as a financial investment
instrument for the people to invest in the capital market in Indonesia. Furthermore, this study offers a better choice
in the decision making process in selecting the optimal portfolio of stocks listed on the Jakarta Islamic Index in
Indonesia Stock Exchange using the modern theory of portfolio formation markowitz model and single index
model. The sample used in this study is a company that always appear in the announcement of changes to the
composition of stocks in the Jakarta Islamic Index in Indonesia Stock Exchange during the period 2010-2016. The
sampling method used in this research using purposive sampling method. The analysis method used in this study
using wilcoxon test with statistical software. The results showed that there was no significant difference between
the level of return earned by using markowitz model and single index model, and the level of return earned by
using markowitz model and single index model is not higher than the risk-free asset return.
Keywords: Markowitz Model; Single Index Model; Jakarta Islamic Index (JII); Portfolio

48

FINANCIAL FEASIBILITY STUDY OF HOME CARE BUSINESS
Corresponding Author: Erwin Suhadi
Co-Authors: Tantri Yanuar Rahmat Syah
Abstract
The main purpose of this business plan is to assess the feasibility of the health care business in patient's home.
Developments in health services, opened many opportunities to do business in the field of health care and one of
them is Home Care services. There are many opportunities for Home Care business that provide an opportunity
for investors to develop this business. The opportunities that exist are many people with degenerative diseases that
need long-term care, the number of Home Care in Indonesia are still a little, the existing Home Care is difficult to
reach by consumers due to the lack of online services, and limitations of health care providers to accommodate all
patients who need Home Care services. The purpose of this study is to know the feasibility of establishment a
business plan of Home Care in Tangerang City. This study uses quantitative and qualitative methods. For the
quantitative method, we used 3 (three) investment criteria, which are Net Present Value (NPV), Internal Rate of
Return (IRR), Pay Back Period (PBP), and qualitative methods, we used non-financial approach, which are the
operational aspects, marketing aspects, human resources aspects and business environtment aspects. Based on the
analysis of financial feasibility, NPV of this project is Rp. 16.350.215, IRR is 132%, and Payback Period is 1 year
3 months. Based on the analysis of quantitative and qualitative, it can be concluded that the establishment plan of
Home Care is feasible.
Keywords: Business Feasibility Study, Home Care, NPV, IRR, Pay Back Period

FINANCIAL PLANNING FRAMEWORK OF BUSINESS STARTUP AS ADVISORY & SERVICE PROVIDER OF
TIRE INDUSTRY MACHINE INSTALLATION
Corresponding Author: Thomas Muhammad
Abstract
Every company needs a plan, both in business strategies and financial strategies. Planning is very important in a
company, its works to drive the business and measure its accomplishments. Empirical studies across different
industrial countries have shown a positive correlation between planning intensity and the success of a business.
Nevertheless, financial planning is typically regarded as a major obstacle in the process of new venture creation.
Financial framework with five financial planning elements can be implements in a new venture or startup company.
The framework will defines the process in to the five financial planning elements as planning of revenues, planning
of related expenses, planning of investments, planning of capital requirements (all nonrecurring investments and
recurring expenses), and planning of financing. Finally, the robustness of the financial plan can be tested by
employing sensitivity analysis, scenario analysis, and simulation. Due to all cash flows have to be estimated in
advance, appropriate forecasting methods must be employed.
Keywords: financial planning elements

HACCP PLAN IMPLEMENTATION FOR FOOD SAFETY IN STARTUP BUSINESS FRUIT COMBINING
Corresponding Author: Kartiko Setiyadi
Co-Authors: Tantri Yanuar HS; Semerdanta Pusaka; Darmansyah HS
Abstract
HACCP is a tool to assess hazards and establish control systems that focus on preventative measures rather than
relying mainly on end product testing. Seven basic principles underline the concept. These principles include an
assessment of the inherent risk that may be present from harvest through ultimate consumption. Six hazard
characteristics and a ranking schematic are used to identify those points throughout the food production and
distribution system whereby control must be exercised in order to reduce or eliminate potential risks. A guide for
HACCP plan development and critical control point (CCP) identification are noted. Further, the document points
out the additional areas that are to be included in the HACCP plan: the need to establish critical limits that must
be met at each CCP, appropriate monitoring procedures, corrective action proced ures to takes if a deviation is
encountered, record keeping, and verification activities.
Keywords: hazard analysis, critical control point, food production

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IMPLEMENTATION 7S MCKINSEY FOR CUSTOMER RELATIONSHIP MANAGEMENT IN STARTUP
BUSINESS DISTRIBUTOR GOODS
Corresponding Author: Jaharuddin
Co-Authors: Tantri Yanuar HS; Dadan Ramdhani; Semerdanta Pusaka
Abstract
Customer is key element of any company to growth. Marketing is only the mediator to connect a company to the
customer, sometimes a company just to concentrate to the selling concept and try to mass product their product
and try to make many advertising as many as they can to draw attention of the customer. The reality is always
different every year many company try to rises and make the stock in the market more many than demand, it
disturb the balance of supplies and demand, with this situation every company must thing any innovation and
many marketing idea because right now the customer have right to choose the product that they want to buy.
Customer today become more empower with the knowledge and information that easily to get. The reason to make
the customer retain and loyal to the company need to always learn and study the pattern of behavior of the
customer, so the company know what they should produce and what the costumer want, that’s why company right
now try to manage their relationship with the custom
Keywords: Customer Relationship Management, customer retention.

IMPLEMENTATION MARKETING MIX IN STARTUP BUSINESS DISTRIBUTION CONSUMER GOODS
Corresponding Author: Agung Made K
Co-Authors: Tantri Yanuar Rachmat Syah; Semerdanta Pusaka; Dadan Ramdhani
Abstract
The consumers of this business will be able to feel the results of differentiation when it was realized in the form
of product, price, promotion, and distribution channels. Marketing mix is very needed by company. To do is
integrate the bid, logistics, and communications. In the implementation of operations in distribution consumer
goods, the addition of personnel is a private sale is directed towards the service provided, while the presentation
is the promotion of development as a move to change the behavior of consumers in shopping, in terms of exterior
design (outside) and the Interior (setting the background inside the store), and provide comfort by creating a good
feel from inside the store. On the other, according to the retail mix consists of the location, merchandising, pricing,
advertising and promotion, feeling in the shop, and retail service. It can be seen that the retail mix includes six
main variables are product, place, promotions, prices, service, and presentation of the shop (outside and inside).
This business will use a strategy of NICE (Networking, Interaction, Common Interest, Experience) for business
models B2B (business to business) keeping in touch with suppliers, maintaining relationships with investors.
Business models for B2C (business to customer), to attract end users buy in bthe shop then uses the strategy 4 P +
2 P.
Keywords: marketing mix, business to business, business to customer

IMPLEMENTATION OF LEAN CONCEPT IN ENGINEERING SERVICE PROVIDER
Corresponding Author: Esti Wahyu Wibowo
Co-Authors: Tantri Yanuar RS; Semerdanta Pusaka; Darmansyah HS
Abstract
Today there are many business opportunities in the engineering industries. These industries will keep growing as
the needs of consumers to meet their needs, this condition will influence in tire industry as well, both motorcycle
tires and car tires. With the required of tires it will also increase production by using more machines to produce
tires. This is an opportunity in the provision of engine installation services provider, especially in tire industry,
availability of this provider is very rare. To become a service provider company needs a management concept to
be able to improve the quality and profit of the company. Lean Manufacturing is an effective concept to improve
quality and to increase the profitability of a production process. In the process of manufacturing and engineering
can use the concept of lean manufacturing and by using this concept can reduce the waste from materials,
production process and time of job completion. Lean manufacturing concept is to reduce waste of D-O-W-N-T-I-

50
M-E (Defect - Over production - waiting - None utilize talent - Transport - Inventory - Motion - excessive process)
in engineering service provider production flows. After implementing lean manufacturing concept it will get a
significant result in improving the quality of finished product and also increasing profits from the company. Every
company requires a proper management concept and continuous improvement in its production process to get
quality and company profit so their business will sustain in the future.
Keywords: management concept, continuous improvement

IMPLEMENTATION OF MARKETING MIX STRATEGY FOR START UP BUSINESS : FRUIT COMBINING
Corresponding Author: Ribut Yuliantoro
Abstract
Nowadays, business rivalry in the food and beverages industry is going tightly and push the company to planning
innovative marketing strategy. To capture the market needs, the company should have added value to their product.
In addition, the company must also have a good marketing strategy to attract potential consumers. Fruit combining
is one of creative innovation product that combines the original fruit and jelly in one package, which combines the
need for vitamins in fruits and fibers in the jelly. Fruit combining are expected to be the solution in modern society
to savor the fruit. Not even in the flavor of fruit, but it can also represent an alternative for daily fruit consumption
society. Urban family activities are indeed heavy, if they not had time to cut and processing fresh fruit at home,
fruit combining products could be a good alternative to subtitute the need for fiber and vitamins needed by the
body. In order to compete and hold out, focusing activity and company business process have to concentrate in
dynamic customers needs until purpose of filled customers needs and customers satisfaction will completed.
Because of that, our start up business focusing on how to selling of their new product fruit combining. The purpose
to be achieved are to give more innovative marketing strategy based on society dynamic changes to arrogate the
fruit combining market. Analyze and information obtained and limited in Banten and Jakarta area. Result and
conclusion from these researches are about information of consumer behaviors concerning to fruit combining
products and information about strengthen and weakness of the product see based on current marketing concepts.
And the end, based on received and refined data, we conclude that a strategic marketing planning will arrogate
market, brand awareness and market educated from fruit combining special quality.
Keywords: Fruit Combining, Marketing Strategy Planning

IMPLEMENTATION OF RELIABILITY CENTERED MAINTENANCE (RCM) IN STARTUP BUSINESS FRUIT
COMBINING PRODUCTION
Corresponding Author: Yusron Taufikurohman
Abstract
This article explains the application of the Reliability Centered Maintenance (RCM) approach to developing
maintenance planning in startup business: food combining. The key to the RCM purpose is an effectual
maintenance planning of plant components inherent in their reliability value. Also, this research aims to reduce
machine downtime maintenance that stems from machine breakdown and to select preventive maintenance
activities based on the engineering reliability for the machine parts. The first step of the research involves setting
a priority for critical parts of the Hard Chrome Plating machine. After that, we analyze the damage and risk level
data by using Failure Mode and Effects Analysis (FMEA) for calculating a suitable reliability parameter. The
RCM method recommends 25 treatments to be applied to production machines with details of 13 types of
maintenance (high critical), 6 types of maintenance (medium critical), and 6 types of maintenance (low critical),
1 type of daily maintenance, 11 types of weekly maintenance and 13 Type of monthly maintenance.
Keywords: FMEA; Maintenance Planning; RCM

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IMPLEMENTATION STRATEGIC MANAGEMENT BASED ON 7S MODEL OF MCKINSEY IN STARTUP
BUSINESS FRUIT COMBINING PRODUCTION
Corresponding Author: Mukhamad Ma'mun
Abstract
Strategies are a critical element in organizational functioning, but whereas most organizations have good strategies,
successful strategy implementation remains a major challenge. Despite the clear importance of this management
area and the apparent problems associated with its execution, it has however, been substantially neglected by
industries. The objective of the study is to determine the barriers to strategy execution in startup business food
combining focusing on vision barrier, leadership barrier, process barrier and people’s behavior barrier. The study
constitutes the review of theoretical and empirical literature relevant to the subject. The key barrier to strategy
execution were identified and discussed: including vision barrier, leadership barrier, process and resources barrier
and people barrier. The research was compiled from theoretical, conceptual and empirical review of literature and
a summary and conclusion was drawn. Translation of vision to clear objective and aligning it to strategy remains
a big challenge. In addition leadership style, approach and perceptions are critical to implementation in addition
to the leader’s role of communicating strategy to the employee. Failure to adopt the best approach with a given
type of strategy and employing the best communication tactic implementation is likely to fail. Aligning process
resources, structures and program in the implementation of strategy is also critical to implementation failure to
which a problem is likely to occur. Moreover individual’s behaviors determine if the strategy will be implemented
or not. Individuals must be assigned duties that motivate them otherwise they will not be committed to the
organization operations. The author recommends that specific studies be conducted on the effective tools to
measure and control performance to assist in overcoming barriers to strategy execution
Keywords: Barriers to strategy execution, strategy implementation, leadership, vision, process, individual
behavior.

INVESTMENT FEASIBILITY ANALYSIS OF HEALTHY FOOD RESTAURANT AND CATERING START
Corresponding Author: Dian Naresywari Aprilia
Co-Authors: Tantri Yanuar R Syah; Rina Anindita; Moelyono
Abstract
Investment is a plan to invest resources, to get benefit in the future. Similarly with the establishment of healthy
food restaurants and catering start up. This study aims to find out how the feasibility level of healthy food restaurant
and catering, which was designed both from the financial aspect. It also aims to determine the business rate of
return. The research was conducted on the establishment planning of healthy food restaurant and catering at DKI
Jakarta. The data was used in this research is secondary data such as raw material price, sales projection of
competitors in healthy food culinary industry, and others. Data was collected by observation, and literature study.
The feasibility aspect was used in this research are financial aspect. Methods to assess the feasibility of investment
in financial aspects are Net Present Value (NPV), Payback Period (PP), Internal Rate of Return (IRR), Return on
Investment (ROI), and Sensitivity Analysis in Investment. The results showed the planning of establishment
healthy food restaurant and catering has profitable business prospect that deserve to be realized. This is indicated
by the value of the payback period method indicating the payback time on this business is for 2 years 2 months.
Net Present Value method shows a positive value is Rp. 86.662.424.281. The method of Internal Rate of Return
(IRR) is 109.13%, which is greater than the bank interest rate 15% and the cost of equity 22%. Return On
Investment (ROI) method shows ROI value is 17%, which means that with the initial investment capital of
Rp.2.138.855.361 it will generate a net profit of 17%. While in the calculation of investment sensitivity analysis,
if there is a decrease of sales by 20%, the value of Internal Rate of Return (IRR) of 89.90%, Net Present Value
(NPV) of Rp.72.298.091.942, and payback period 3 years 3 month.
Keywords: Investment Feasibility Analysis, Business Feasibility, Healthy Food Restaurant and Catering

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MARKETING PLAN FOR SILC LASIK CENTER
Corresponding Author: Ratih Pratiwi
Co-Authors: Tantri Yanuar RS; Semerdanta Pusaka; Ratna Indrawati
Abstract
Lasik is a permanent solution to overcome refractive disorders in humans. In Indonesia during this lasik surgery
done in general eye hospital that also serves other procedures besides lasik. The absence of special clinics that
serve lasik only, supported by the imbalance between the number of patients with refraction disorder who has been
done lasik surgery and the public image of lasik procedures are expensive, is a business opportunity to open a lasik
spesialized clinic will be named SILC Lasik Center. SILC Lasik Center will offer cost-effective lasik surgery with
a flexible payment program while still prioritizing quality and patient safety. To introduce and dispose SILC Lasik
Center so that become top of mind in community, needed a good and heading marketing plan so that purpose of
existence of SILC Lasik Center in accordance with its vision and mission can be achieved.
Keywords: lasik, lasik center, SILC Lasik Center, marketing plan

MARKETING STRATEGY FOR START UP: A HOME CARE BUSINESS
Corresponding Author: Christina Yuandari S. Kasuma
Co-Authors: Tantri Yanuar RS; Heri Iswanto; Ratna Indrawati
Abstract
Any company that wants to start its business must create a strategy to market its products or services, one of them
on home care business. The current fierce competition forces companies to adopt appropriate marketing strategies,
to achieve the goals set by the company and to retain the company. The purpose of marketing activities here is to
influence consumers to want to buy goods or services companies when they need goods or services offered. Home
Care in Indonesia has existed since 1880 but until now there are only 50 Home Care registered with the ratio of
the number of hospitals there 2488 in Indonesia so that opportunities and opportunities for Home Care is still very
large. To reach the target market for Home Care applicants who need a strategy, the strategy used in marketing is
Marketing Mix. Marketing Mix is a strategy to analyze four segments in terms of price, place, promotion, product.
And this concept is very supportive in marketing because by applying this strategy we can analyze about the price
of competitors on the market, the location in accordance with the target / segment so as to facilitate customers to
reach home care, appropriate promotion in several ways for home care more known and Become the main choice
by society. The concept used for promotion is Integrated Marketing Communication (IMC). Integrated Marketing
Communication (IMC) is a concept whereby a company integrates and coordinates various communication
channels to send a clear, consistent, and convincing message with respect to the company and its products. To be
able to achieve communication goals. companies can use a tool called promotion mix. The elements of promotion
mix consist of advertising, personal selling, direct marketing, public relations, and promotion through events, word
of mouth ) and sales promotion (sales promotion). As well as on products that are services offered by home care
based on what the customer wants and needs. Therefore the company must be able to understand consumer
behavior as well as know marketing strategies that must be done in order to achieve corporate goals that have been
planned.
Keywords: Marketing Strategy, Business, Home Care, Marketing Mix, IMC

MARKETING STRATEGY FOR START-UP BUSINESS SERVICE PROVIDER OF TIRE MACHINE
INSTALLATION AND ENGINEERING CONTRACTOR
Corresponding Author: Sutanti
Abstract
Future company has several excellent products. One of them is a machine installation service of tire industry with
completion on time and high level of precision to fulfill end user need (specification) effectively and efficiently.
This advantage is the competitive advantage of the company’s products compared with the other installation
services of tire machinery industry which mostly are general contractor. As a newcomer in the area of tire industry
installation service, the company is still not known so it needs a good marketing strategy to compete in existing

53
industries. Framework of the company is focus on customer satisfaction resulting in high levels of business and
customer profitability. The company use the following strategies--STP (Segmenting, Targeting and Positioning)
which prioritizes relationship marketing using NICE (Networking, Interaction, Common Interest and Experience).
Keywords: Customer Satisfaction, STP, Relationship Marketing and NICE

OPERATIONAL STRATEGY BUSINESS HOME CARE ONLINE
Corresponding Author: Natalianna D. Masengi
Co-Authors: Tantri Yanuar HS; Heri Iswanto; Ratna Indrawati
Abstract
Home care is one of the intensive, professional and sustainable health services to improve and maintain health
with planning and coordination that is regulated under a collective agreement without breaking the code of ethics,
professional service quality standards and the right of the patient and family. Purpose. The main purpose of the
operational strategy on the Home Care onlne business planning project is the achievement of long-term, medium
and short-term goals outlined in the SMART (Specific, Measurable, Attanable, Relevant and Time bound)
methods.Business Planning Methods. This online Home Care business planning project uses a business
environment survey method, customer interest, doctor and nurse interest through questionnaires, literature
collection and study. Findings. The key finding of this business planning project is to realize Home Care to be a
successful business or business that is able to compete and excel among its competitors or is known as a
competitive advantage. One of the key strategies that play a role in determining a competitive business is that
operating strategy, competitive Home Care is a valuable thing to learn through online applications, standardized
human resources, empathy and professional services
Keywords: Home Care, operational strategy, SMART, online application, lean consumption

OPTIMALIZATION OF OPERASIONAL STRATEGY IN STARTUP BUSINESS DUCK FARMS BY LEAN SIX
SIGMA
Corresponding Author: Jaenudin Rifai
Co-Authors: Tantri Yanuar RS; Nofi Erni; Darmansyah HS
Abstract
The efficiency of the operational in the industrial systems is a major economic stake for their business concern.
The main difficulties and the sources of ineffectiveness live in the choice of the actions of operational especially
when the machine plays a vital role in the process of production. But as Indonesian has embarked on major
infrastructure projects in transport, housing, automobile, manufacturing industry and construction (factories,
housing, highway, subway, farms, husbandry etc.) requiring new implications on operational strategies that meet
industry requirements imposed by the farms. From then on and seen the importance of the farm operational on the
economic market and sound impacts on the performances of the people’s economic, methods of optimization were
developed. For this purpose, to ensure the survival of farms businesses, be credible, contributing and competitive
in the market, operation services must continually adapt to the progress of technical areas, technological and
organizational even help operation managers to construct or to modify operational strategies, objective of this
work. Our contribution in this work focuses on the optimization of operational for industrial systems by the use of
Lean six Sigma bases. Lean Six Sigma is a method of improving the quality and profitability based on mastering
statistically of process and it is also a management style that based on a highly regulated organization dedicated to
managing project. The method is based on five main steps summarized in the acronym (DMAIC): Define Measure,
Analyze, Improve and Control. Application of the method on the operation of startup farms business processes
with using operational methods during the five phases of the method will help to reduce costs and losses in order
to strive for optimum results in terms of profit and quality.
Keywords: Operational, Lean Six Sigma, optimization, DMAIC, quality, project and process.

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THE COMPARATIVE ANALYSIS OF ABNORMAL RETURN, STOCK RETURN AND STOCK LIQUIDITY
BEFORE AND AFTER SHARES BUYBACK: IN REGISTERED COMPANIES AT INDONESIA STOCK
EXCHANGE (IDX)
Corresponding Author: Mohammad Arridho Nur Amin
Co-Authors: Dadan Ramdhani
Abstract
The purpose of this study is to examine the information content of the implementation of buyback shares in listed
companies at the Indonesia Stock Exchange. The data used are daily closing stock price, closing price of IHSG,
daily circulated stock 2011-2015, using paired sample t-test tool. The result of the research shows that in the paired
analysis the t-test average of abnormal return of stock after the implementation got negative value and the average
value after implementation is smaller than before the implementation, the same result on the stock return after the
implementation is negative and the mean value after Implementation is smaller, different results are obtained on
equity of shares, ie after the implementation of buyback shares are positive and average after the implementation
is greater than before the implementation.
Keywords: Abnormal Return, Share Buyback, Stock Return, Stock Liquidity

THE RISK OF MANAGEMENT IN RESTAURANT START-UP OF HEALTHY FOOD
Corresponding Author: Ruth Priskila Limbong
Co-Authors: Tantri Yanuar R.Syah; Rina Anindita; Moelyono
Abstract
A project has a set of risks to achieve goals. Risk is the risk of loss, the risk of volatility, and the risk of lost
opportunity. Risk management is an approach taken against risks is to understand, identify and evaluate the risk
of a project. The purpose of this study is to know about risk management in restaurant start-up. The study shows
that risk management is very important to do for every start-up restaurant of healthy food to avoid losses on cost,
quality and project completion schedule in operational, marketing, human resource, and finance aspects. Conduct
response actions carried out against possible risks (risk response) by risk retention, risk reduction, risk transfer,
and risk avoidance.
Keywords: risk management, restaurant start-up of healthy food

THE ROLE OF ACTIVITY-BASED COSTING SYSTEM IN PRICE CALCULATION OF COST OF GOODS
MANUFACTURED FOR THE DETERMINATION OF THE SELLING PRICING FOR STARTUP BUSINESS:
FRUIT COMBINING PRODUCT
Corresponding Author: C. Susi Maryanti
Co-Authors: Tantri Yanuar RS; Semerdanta Pusaka; Darmansyah HS
Abstract
This study discusses the relationship between the activity-based costing system as the dependent variable in the
actual cost calculation of Fruit Combining Product and the determination of the selling price as the independent
variable. The research method used is descriptive analytic research method, that is research done by collecting
data of cost incurred at a startup business, so as to give description about the assumption of situation of the startup
business, whether the startup business correctly classify cost. It also carries the cost of data analysis so as to
produce a more precise cost and selling price calculation of Fruit Combining Product. Then, from analyzing the
conclusions and suggestions drawn. The results show that the startup business has classified the cost incurred by
the right party. In addition, the startup business has calculated the product cost correctly because it charges the
cost of each product. This product cost calculation resulted in the startup business having a correct selling price
base. The startup business sets the selling price by marking up enough to cover production costs. Calculations
using an activity-based costing system can result in more precise production costs that can be a good basis for
determining product selling prices. To set an appropriate selling price, mark the right to consider the competitive
situation and the purchasing power of the cutover customer.
Keywords: Activity-based Costing System, Cost of goods manufactured, and price

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THE ROLE OF LEADERS IN STIMULATING INNOVATIVE WORK BEHAVIOR AND ITS IMPACTS
TOWARDS JOB PERFORMANCE (CASE STUDY: PT. XYZ)
Corresponding Author: Jefta Harlianto
Co-Authors: Rudi;Dessy Afandy
Abstract
Nowadays, companies are operating in a changing world and competitive market. PT. XYZ realizes that innovation
is the key for company to be able to remain competitive. Creating an innovative environment within the company
requires both leaders’ role and employees’ involvement. Leaders should have a role to empower employees to be
innovative in the workplace. Employees with innovative work behavior will drive their individual job performance,
thus improving organization performance. The aim of this study is to examine the role of PT. XYZ’s leaders in
stimulating innovative work behavior of their employees. This study applied seven leader behaviors of J. P. J. De
Jong & Hartog (2007) that have direct impact in stimulating innovative work behavior of employee. A paper based
questionnaire was used to collect the data about employee perception about their leaders’ roles, innovative work
behavior and job performance. Based on Slovin formula sampling technique, there were 299 respondents from 815
employees’ population taken for this study. Partial Least Square Method is used to find the significant level
between multiple dependent variables and multiple independent variables. The result of this study found that
Consulting (T-statistics=2.815, p-value=0.003), Providing Resources (T-statistics=2.510, p-value= 0.006) and
Task Assignment (T-statistics=3.250, p-value=0.001) have significant effect on employee innovative work
behavior. Although Delegating, Supporting for innovation, Recognizing, and Monitoring from the leaders have no
significant effect on innovative work behavior, the organization might provide effect to these four behaviors. The
result also shows that employee innovative work behaviors have significant effect on Job Performance (T-
statistics=2.503, p-value=0.006).
Keywords: Leaders’ roles, innovative work behavior, job performance

THE IMPACT OF ETHICAL LEADERSHIP TOWARDS EMPLOYEE PRODUCTIVITY OF MEDIUM
ENTERPRISES: AN INDONESIA EXPERIENCE
Corresponding Author: Sudarmawan Samidi
Co-Authors: Suharto; Abdul Rivai
Abstract
This study explores the role of ethical leadership and its impact on employee productivity of medium enterprises
(MEs) in Jakarta, Indonesia. Ethical leadership (EL) is a behavior conducted and decisions made by organizational
leaders that are legal and align with moral standards and those that impose processes and structures that promote
ethical conduct by followers. It's undoubtedly true that an employee productivity is an important factor to the
success of every firm. As proved by lots of companies that the successful one goes to those that give priority to
productivity over its revenues and profits of the company. This study uses a personal interview with the selected
leaders of MEs in Jakarta, Indonesia. The Corporate leaders argued that they believed ethical leadership is
characterized by integrity, sincerity, honesty, trustworthy, good communication skills, discipline, and fairness
which contribute to increase employee productivity in the workplace. Ethical leadership could bring significant
employee loyalty and satisfaction, trust and work engagement, and eliminate immoral behavior. Furthermore, it
could create sustainability of the enterprises itself. In conclusion, while the applying of ethical leadership is
important and highly recommended to all the enterprises in their business practices.
Keywords: Ethical leadership, employee productivity, medium enterprises, business ethics, workplace.

BUSINESS ETHICS EDUCATION: PRODUCING TRANSFORMATIVE LEADERS FOR BUSINESS SCHOOL
STUDENTS IN INDONESIA
Corresponding Author: Sudarmawan Samidi
Co-Authors: Jimmy Muhamad Rifai Gani
Abstract
Business Schools have to consider the importance of business ethics education when it comes to producing
transformative leaders. Business ethics education is an education that teaches about morals standards or principles
which can be a guideline about right or wrong for people to behave in workplaces or business industry. From this

56
definition, business schools should embed the ethical values in order to produce transformative leader, which will
behave in a manner that in accordance with the expectation of the society. This study explores the role of business
ethics education in producing transformative leaders for business school students in Indonesia. This study used
qualitative method through personal interviews with business students from Business Schools in Indonesia. This
study results that business school students will know about two important value indicators of business ethics
education, which are the purpose of realization and the continuation of the value embedded in every business
school student consciousness. In addition, this study will also help the business schools to understand that the
conducting of business ethics education is essential to be embedded on their students. The main target of the
business ethics education is about self-awareness, the individuals’ realization to conduct business activities
according to moral standards for sustainable firm's competitiveness which give good impact to the society.
Keywords: Business ethics, ethics education, transformative leaders, business school.

THE EMOTIONAL MEANING BEHIND TYPEFACES: DEVELOPING TYPEFACES BANK (TB) FOR BRAND
CONSTRUCTION
Corresponding Author: Indro Adinugroho
Faculty of Psychology, Atma Jaya Catholic University
Co-Authors: None
Abstract
Typefaces are considered as tiny element yet uncategorized as the primary element in a verbal message. Even
though, numerous researches have shown opposite results regarding typefaces. Typefaces are revealed as the
element that affects human perception and decision making, especially in business and consumer behavioral
circumstances. Typefaces are existed as the element that could affect human emotion, the most prominent variable
in deciding human behavior. Based on many empirical evidences, in this study, author gathered approximately
2108 typefaces from three primary sources and evaluated the emotional meaning behind each typeface. Author
named these typefaces collection as Typefaces Bank (TB). TB can be valuable for many brand developers and
entrepreneurs to construct their brand in public and also deliver impression in business relation. As an attempt to
give emotional meaning on TB, author applied circumplex model of affect developed by Russell (1980; 2003),
which categorized emotion in two primary aspects, namely valence and arousal. Self Assessment Manikin (SAM)
is applied to measure valence and arousal degree in each typeface. Result showed that each typeface is categorized
in four quadrants produced by the combination between valence and arousal poles.
Keywords: Typefaces, valence, arousal, emotion, SAM

WEB BASED INTELLECTUAL CAPITAL DISCLOSURES: AN EXPLORATORY STUDY
Corresponding Author: Dyna Rachmawati
Widya Mandala Catholic University Surabaya
Co-Authors: Cicilia Erna Susilawati
Abstract
Previous studies of intellectual capital disclosure use the annual report as a source of information. The annual
report is considered to be objective because the company only delivers certain information. Therefore, this study
aims to change the source used as data collection. This study uses the company's official website and online
business media to identify the intellectual capital disclosure level. This study uses exploratory study, so it can
explore the elements of intellectual capital that is often disclosed by both companies through its official website
and online business media as an independent party in the period January - July 2017. This study uses open
companies included in the LQ 45. The results show that internal capital is the component of the most disclosed
company in its official website and online business media. External capital is in second position and the last one
is human capital. The results also indicate that the internal capital element most widely disclosed in the official
website is corporate culture, while in the online business media reveals management process more.
Keywords: internal capital, external capital, human capital, web disclosure

57

AN INDIGENOUS AND MAGNIFICENT APPROACH OF LITERATURE IN LEADERSHIP STUDIES
Corresponding Author: Nidhi Kaushal
I.I.T Roorkee
Co-Authors: Dr. Sanjit Mishra
Abstract
Literary writings have an excellent place in multidisciplinary disciplines of studies. These writings read by various
scholars not only particularly of literary point of view, but also have been read to draw their implication in other
fields. The leadership theories written and practiced today are based on modern management scientific studies.
The ancient Sanskrit literature has been written thousands of years ago and we can find an ample source of
knowledge which is relevant in modern world. These extraordinary works of literature have described the roles of
a leader and differentiate them according to their Guna or qualities, the leaders depict since form their birth and
society. Primordial literature has its own theories on leadership. It is an indigenous approach to study the leadership
from ethnic point of view and we defined it as our hypothesis. The findings that we get from the literary works
that, these writings have a strong inference in management studies of leadership and roles of the leaders. They
enriched the area of leadership by providing a much broader aspect base on literature.
Keywords: leadership, literature, management, qualities

ENTREPRENEURSHIP DEVELOPMENT PROGRAM IN HIGHER EDUCATION FOR STUDENTS WHO
STARTED BUSINESS
Corresponding Author: Hery Budiyanto
Universitas Merdeka Malang
Co-Authors: Agus Suprapto, Dina Poerwoningsih
Abstract
Entrepreneurship Development Program in Higher Education is a program with a mission to produce
entrepreneurial students based on science and technology, through an integrated program involving Management
Lecturers, Resources, Companies and Institutional entrepreneurship off campus. The activities of entrepreneurship
development programs include: entrepreneurship development, management training and business skills, business
consultation, review in established companies and facilitating students in entrepreneurship to produce new
entrepreneurs. Entrepreneurial students form and improve skills to support the management and marketing of
products in laboratories and facilities of business students incubator in the universities that have been prepared.
To broaden the insights and marketing network, the entrepreneurship development team works with stakeholders
to attend product and service exhibitions and online marketing coaching. The purpose of this study is to evaluate
the activities of Entrepreneurship Development Program at the University of Merdeka Malang which aims to foster
students to pioneer and establish businesses that include business fields: culinary, handicrafts, services, and
information technology. The research was conducted by qualitative descriptive method. The sample of the research
is the students who participated in the Entrepreneurial Development Program at Universitas Merdeka Malang,
each of 20 students in 2016 and 2017. Primary data obtained from interviews with students and documentation of
activities. Entrepreneurial student at University Merdeka Malang Malang
Keywords: incubator, entrepreneur, student

FACTORS INFLUENCE FINANCIAL INCLUSION: EVIDENCE FROM INDONESIAN MICRO DATA
Corresponding Author: Dr. Etty Susilowati, SE, MM
Budi Luhur University
Co-Authors: Dr. Leonnard, MComm
Abstract
To increase access to formal financial institutions, Indonesian government issued various national strategies. The
purpose of these various strategies is to improve access and use of products of formal financial institutions to
promote national economic growth. However, its development has not grown as expected. Indonesia's inclusive
financial index is still under other ASEAN countries.Therefore, in this study, we investigate the factors that
influence financial inclusion in Indonesia.The micro data from global findex 2014 was carried out in this study by
using regression analysis. The finding indicates that there is a significant positive relationship between individual
characteristics, including financial inclusion, constrains to financial inclusion, use of financial services motivation,
and credit sources.
Keywords: Financial Inclusion, Individual Characteristics, Saving, Credit

58

IFRS ADOPTION, BUSINESS GROUP AFFILIATED FIRM, AND EARNINGS MANAGEMENT IN INDONESIA
Corresponding Author: Kim Sung Suk
Universitas Pelita Harapan
Co-Authors: Hanna
Abstract
This study aims to find empirical evidence of the vouluntarily adoption of IFRS to the earnings management in
Indonesia. We also investigate the effects of the business group affiliated firm’s IFRS adoption to their earnings
management. The data are all companies listed on the Indonesian Stock Exchange (BEI) during the years 2007-
2015, 240 companies, exclude companies in the financial sector. Research results show that earnings management
from firms that adopt IFRS voluntarily during transition period decrease. However, with the adoption of IFRS
level of earnings management increases in Indonesia. On the other hand, there is no evidence of different earnings
management behavior between business group affiliated firms and the stand-alone firms. In addition good
corporate governance practices, the size of the company reduced earnings management.
Keywords: Voluntary IFRS Adoption, Business Group Affiliated Firm, Earnings Management

NON-FORMAL EDUCATIONAL'S PERFORMANCE
Corresponding Author: Miguna Astuti
UPN "Veteran" Jakarta
Co-Authors: Yuyus Suryana; Sutisna; Septiadi Padmadisastra.
Abstract
Non-formal educational businesses is one of the business sector that contributes to gross domestic product (GDP)
of a country. As one form of SME’s, non-formal educational businesses also play a role on a nation’s
competitiveness. The Economic Co-operation and development (OECD) listed more than 50 countries that take
notice on its non-formal educational sector which in turn give contribution to its GDP in form of distribution of
income, preparing labor and stimulating economy. Central Bureau of Statistic’s data on January 2017 noted a
decrease in the contribution of the education services sector on Indonesia’s GDP, following the decline in the GDP
growth rate that reached below zero in the third quarter of 2016 (1,31%). As the capital city of Indonesia, Jakarta
province with its high and heterogeneous population is one of the biggest contributor of GDP. This research aims
to study business environment and entrepreneurial orientation on business strategy, and their effect on competitive
advantage and the implication on business performance. With the use of descriptive quantitative method, the
proposed model was tested in the context of non-formal educational business in Jakarta. The survey was
administered to a total of 208 managers. Results indicate that while business environment and entrepreneurial
orientation has an impact on business strategy, business strategy has also significant impact on competitive
advantage and competitive advantage on business performance. It has also been found that business environment
have higher impact on business strategy and competitive advantage. Furthermore, the result confirm that
competitive advantage have higher impact on business performance. To remain competitive and obtain high
performance, managers can try to increase its awareness on each dimension of business environment by way of
managing its business strategy
Keywords: Business Performance, Non-formal Education

HALAL LOGO, BEAUTY BLOGGER & CONVENTIONAL HALAL MARKETING : WHICH ONE IS THE MOST
INFLUENCING FACTORS THAT LEAD INTO PURCHASE DECISION ON HALAL COSMETIC
Corresponding Author: Telisiah Utami Putri
Co-Authors: Tirta Nugraha Mursitama, Asnan Furinto, Sri Bramantoro Abdinagoro
Abstract
Halal cosmetic becomes more popular today, and soon or later shall be perceived as a necessity. Halal products
themselves are identical with the presence of halal logo on the product or packaging, however does halal logo
enough to stimulate consumer to choose a certain halal cosmetic brand? Consumer nowadays are exposed with
more options of communication from many brands, both digital and non-digital media are presented to today’s
consumer, in response to current situation manufacturer has to understand kind of media that might significantly
affect their consumer behavior. In digital media the presence of beauty bloggers are started to get consumer’s

59
attention and suddenly become a nre reference for seeking information of a new product, however the presence of
convential halal marketing is still undeniable, kind of models with hijab and Islamic message on the
communication of is also considered play significant role in building consumer perceptions. This study aims to
find out whether halal logo, beauty blogger or convential halal marketing is the most significant factor to create
consumer positive perception that will ultimately determine purchase decision to buy halal cosmetic products. The
study is conducted in Jakarta and Surabaya via on-line survey through WhatsApp mobile application to those
active users of social media ages 20-50 y.o and using mass-market cosmetic. Mobile application is chosen in order
to get spesific target respondents who are members of social media. Using structural questionnaire, up loaded
digitally by using Google forms, that been delivered by using smartphone through WhatsApp mobile application
within 1 week of field study.
Findings reveals if convential halal marketing is more significant to create positive perception, followed with Halal
logo and beauty blogger.
Keywords: Halal logo, beauty blogger, conventional halal marketing, purchase decision

BUILDING PROCESS OF NATIONAL IDENTITY AS INTERNATIONAL BRANDING (STUDY OF DOMESTIC
CORPORATE COMMUNICATION)
Corresponding Author: Wijayanti
UPI YAI Jakarta
Co-Authors: Erna
Abstract
The aim of this study is try to explain how important the national identity as international branding in corporate
communication especially for domestic corporation which is has intention to go international. The study base on
the concept of identity and branding theory which is said that Branding means a statement about who or identity,
what is done about product or service offered, and about why a brand is eligible to be chosen or get privileges.
Brand is reputation, a brand that has a reputation is a promising brand, so the public trust and choose the brand.
Analysis method using phenomenology, revealed by Natanson that all social views place human consciousness
and subjective meaning as focus to understand social actions. The data compiled by interview and documentation
from internet. The result of study we found that identity really important for branding of corporation and for
domestic corporation need to raise the building process of national identity if they want to go international.
Keywords: Key words; Building process, Identity, Branding

THE INFLUENCE OF ONLINE BRAND COMMUNITY TO BRAND TRUST IN SOCIAL MEDIA WITH
MODERATION OF COMMUNITY ENGAGEMENT AND COMMUNITY TYPES
Corresponding Author: Kurniadi Prastowo
Co-Authors: Daniel Tumpal Hamonangan Aruan, Ph.D.
Abstract
This study aims to determine the influence of the four elements of the relationship in the online brand community
(relationship between customer-product, customer-brand, customer-company, and customers-other customers) to
brand trust in the realm of social media, by measuring the moderation effects of community engagement and brand
community types. The respondents are 220 respondents, coming from two types of brand community: customer-
initiated brand community and company-initiated brand community. In general, the measurement is done by using
Structural Equation Modeling method. The results obtained from the analysis of this study are from the four
elements of existing relationships in the online brand community (customer relationships with products, brands,
companies, and other customers), only customer-brand relationships that significantly affects brand trust. The
results are different from previous studies, so it is interesting to investigate further. In addition, this research also
found moderation effect of community engagement and community types in brand community online relationship
to brand trust.
Keywords: online brand community, brand trust, social media, consumer centric, community engagement, brand
community types

60

PUSH AND PULL FACTORS INFLUENCING DESTINATION SATISFACTION FOR CULTURAL HERITAGE
TOURISM (CHT): MODEL FOR INTRAMUROS
Corresponding Author: Fernando Trinidad III, DBA
Trinity University of Asia
Co-Authors: None
Abstract
Intramuros is one of the country’s acknowledged premier Cultural Heritage Tourism (CHT) destination site. With
the objective of formulating a CHT model toward destination satisfaction and loyalty, the study assessed its
destination attributes from the perspectives of the visitors through the PUSH and PULL Framework. It employed
a mixed quantitative and qualitative methods using a researcher-made survey questionnaire administered using
purposive sampling to 305 visitors. . The findings were also examined and justified through a Focused Group
discussion (FGD) among different tour operators within the Intramuros area. Intramuros CHT visitors are
predominantly female, young ; single; living within Metro Manila; with income up to P500,000 and below ;
Bachelor’s Degree holder and student/employee or professional; has visited it more than once together with
friends, partner and family; for holiday and leisure and family togetherness; and came to know of Intramuros
through the Internet and word of mouth; with trip of less than 24 hours; using either his personal car or public
transport as mode of transportation. The push factor of “seeking relaxation” and the pull factor of “Cultural
Heritage Features” had the strongest influence on levels of satisfaction accounting for 90 per cent of the visitors
who signified their intention to go back and recommend the site to other tourists; although there are significant
differences of level of satisfaction among them when they are grouped according to their profile.The study found
moderate and positive relationships between push and pull factors and the attributes of the heritage site and the
overall satisfaction of the visitors. Findings of the study were used to craft a Cultural Heritage Tourism Model for
Customer Satisfaction and Customer Loyalty for Intramuros.
Keywords: Cultural Heritage Tourism (CHT); Intramuros; Cultural Heritage Tourism Model; Push Factors, Pull
Factors; Tourism Destination

PERCEPTION OF HIGH SCHOOL STUDENTS ON MUSEUMS IN INDONESIA: A STUDY OF NATIONAL
MUSEUM, JAKARTA
Corresponding Author: Cut Sjahrifa
Co-Authors: None
Abstract
The National Museum of Indonesia located in Jakarta is among the finest in the country, some would even say as
one the best in Southeast Asia. The museum has the most complete collection of over 140,000 artifacts. Having
such enormous collection would lead to imagining museum Gajah being visited by hundreds and perhaps
thousands of visitors in a month. That is not currently happening. Over the years, many schools ranging from
elementary to high schools have made visits to the museum. Some, have made the visits mandatory as part of the
education to learn the history of the country. For many students, in particular, high school students, perceives the
museum to be no more than a place of a collection of “old stuff”. The paper explores the perception of high school
students on Museum Gajah and to what extent such perception results in their desire to visit, to be educated and to
be entertained by this museum.
Keywords: Perception, Museums, Tourism

ECONOMIC VALUE IN THE PROCESS OF PRODUCTION OF JAMS MADE FROM DURIAN SKIN FLESH
WITH THE ADDITION OF TURMERIC EXTRACT
Corresponding Author: Yudhiet Fajar Dewantara
Bunda Mulia University
Co-Authors: Rianto
Abstract
The purpose of this research is to know the economic value of production jam from the durian skin flesh . Products
that must be produced, quantity of product that will be produced, time to production activities and the resources
needed to produce must be specified in the production planning (Gaspersz, 2005 ).Technical feasibility analysis
done to the technology used, the availability of the main raw materials and additional materials production
capacity, labor. Financial feasibility analysis that include the calculation of the cost of production (HPP'S), Break

61
Event Point (BEP), Business Efficiency (R/C ratio), and Return On Investment (ROI). Based on the results of the
financial calculations show that the cost of production (HPP'S) Jam durian Rp 7.400,00 Skin with the selling price
of Rp 11.500,00 per bottle with a heavy net 100 gr. Break Motorsport Point (BEP) reached on the level of sales of
0.27 unit or worth Rp 12.765.957,4. Business efficiency (R/C ratio) of 1.5. Analysis on Investment 0.5 percent
which means less than optimal, only need to be more sales optimization quickly BEP. In addition jam durian skin
said economical because able to reduce waste skin located on the durian merchants or seller. And if you are able
to be used with good will produce high selling. On the making of jam durian skin is necessary to inspect the
resilience in order to save power know the power level save jam durian skin flesh
Keywords: Finace Feasibility, Technical feasibility, Jam

THE IMPEDIMENTS OF SMALL MEDIUM INDUSTRIES IN GOVERNMENT VIEWS IN INDONESIA
Corresponding Author: Muslim El Hakim Kurniawan
Institut Teknologi Bandung
Co-Authors: Gatot Yudoko;Mursyid Hasan Basri
Abstract
Objective – The purpose of this paper is to scrutinize impediments face by the small medium industries from the
government’s view point as one of the stakeholders responsible for developing small and medium industries in
Indonesia.
Methodology – This study used a survey with questionnaires that contains about impediments that became the
challenges for small medium industry (SMI’s) in Indonesia. The survey was conducted 3 times, with respondents
from industry and trade office from 34 provinces in Indonesia and from 2 central agencies (Directorate General of
SMI’s, Ministry of Industry of the Republic of Indonesia, and Indonesia Shoe Central Office in Sidoarjo) who
have the main task to develop SMI’s in Indonesia with average experiences of fostering and accompanying SMI’s
for 9,76 years. The survey results are matched into the table classification of impediments consisting of 4 quadrants
in classifying the problems. Findings – The results of the survey showed that from the government view point the
most crucial problem faced by SMI’s is capital problems (small capital, difficulty getting capital support, high-
interest rate, etc.) with a percentage of 94, 4 percent. Then followed by lack of knowledge about proper marketing
way (91, 6%); lack of financial management (bookkeeping/accounting, segregation, of business and family
finances, debt, etc. (88, 8%); small production and difficult to achieve economies of scale (77, 8%); does not have
a clear vision, organizational structure, and planning in developing a business (75%); the quality of product is still
poor and does not have certification such as PIRT, Halal, MD, etc. (72,2%); small local market and small
population (66,7%); managerial lacking ability of owner/manager (63,9%), one man management (Business
operations are highly dependent on one person) (58,3 %); the price of raw materials is expensive and difficult to
obtain (55,5%). From the classification of impediments table, the government officials argued that the majority of
problems faced by SMI’s are internal and coverable impediments (quadrant A) as much as 70 percent and
approximately 20 percent are external and uncover able impediments (tough to solve, both by local governments
and SMIs themselves - quadrant C).
Keywords: Indonesian Small Medium Industries, impediment, government

THE INFLUENCE OF MARKETING MIX (8’PS) ON PURCHASING DECISION OF A LIFE INSURANCE: A
CASE STUDY PT SINARMAS
Corresponding Author: Ni Nyoman Sawitri
Post-Graduate Departement, Trilogi University, Jakarta, Indonesia
Co-Authors: NIL
Abstract
Although the size of insurance sector is relatively large and still prospective, income of many insurance
companies had been decreasing from 2011 to 2014. In that context, possible explanations may be found on the
way the companies market their products. To investigate the issue further, this study aims to know the influence
of marketing mix (8P) consisting of product, price, place, promotion, people, process, physical environment,
productivity and quality on purchasing decision.
This research was conducted at 374 customers selected as respondents through simple random sampling.
Questionnaire was used for data collection. Method of analysis is Structural Equation Models (SEM) and the tool
of analysis was Partial Least Square (PLS).

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The results of this study demonstrate that the product, promotion, people, process, productivity and quality have
significant influence on purchasing decision. While price, place and physical environment do not influence
purchasing decision.
Keywords: Marketing Mix (8Ps), Purchasing Decision, Structural Equation Model, Insurance

THE IMPACT OF WORD OF MOUTH TOWARD BRAND IMAGE AND PURCHASE INTENTION ON LOW
COST GREEN CAR
Corresponding Author: Edhie Budi Setiawan
Trisakti School of Transportation Management
Co-Authors: None
Abstract
The participation of Indonesia to play a role in Green Environment for automotive industry occurred by issuing
Low Cost Green Car regulations. This segment is well known as reflected by the high car sales in the first year.
This study aims to determine the impact of word of mouth on brand image and purchase intention on Low Cost
Green Car. Data obtained from 320 prospective buyers Low Cost Green Car in Jakarta, Indonesia. The data are
analyzed by Structural Equation Modeling (SEM) with Lisrel. The results show that word of mouth can improve
brand image, but not contribute to purchase intention. This indicates that consumers do not believe in promotion
through word of mouth because car is a durable product that takes a long time to trust and influence the intention
of buying.
Keywords: Word of Mouth, Brand Image, Purchase Intention

THE SIGNIFICANCE OF MAQASID AL-SHARI’AH FOR ETHICAL DECISION MAKING AMONG SMALL AND
MEDIUM ENTERPRISES
Corresponding Author: M Faby Rizky K
Abstract
An ethical decision manifests the protection and preservation of benefits and rights of business stakeholders. The
mainstream practice is based on conventional ethical principles. The application of Maqasid Al-Shari’ah is limited
to Shariah compliant enterprises due to the industrial requirements or the need to gain competitive advantage. The
unique model of small and medium enterprises combined for-profit and not-for-profit objectives. Such as
combination requires balancing between profit and social ends. The application of Maqasid Al-Shari’ah is essential
for ethical decision making. The study aims to explore the effects of Maqasid Al-Shari’ah for ethical decision
making among small and medium enterprises. The study covers important aspects of social enterprises, the use of
guidelines, measurement on each decision, and well-being of stakeholders. Based on personal interview from small
and medium enterprises, the application of Maqasid al-Shariah allows for the enhancement of wellness, welfare,
and well-being of the key stakeholders. The results of the study suggest there is intermediate impact in terms of
triple bottom line and stakeholders’ approach to ethical decision making of small and medium enterprises. The
study suggests the use of case study method for future research.
Key words: Maqasid al-shari’ah, Ethical decision making, Small and medium enterprises

INCREASING COMPETITIVENESS OF CREATIVE INDUSTRY WITH MARKET ORIENTATION,
ENTREPRENEURSHIP AND COMPETITIVE ADVANTAGE
Corresponding Author: Tafdil Husni
Andalas University
Co-Authors: Rida Rahim, Yurniwati, Desyetti
Abstract
The creative industries of West Sumatera can be grouped into 2 groups, namely: (1) Handicraft, and (2) Fashion
(Bank Indonesia, 2013) This research tries industrial industry of West Sumatra based on market, entrepreneurship
orientation and competitive advantage. The analytical method used is descriptive and quantitative analysis by using
path analysis with objectives (1) the competitiveness of creative industry (2) assessing market value, (3). Assessing
entrepreneurship (4) competitive advantage that is being creative industry. The variables studied are
Competitiveness Variables, Market Orientation, Entrepreneurship Orientation and Competitive Advantage, The
material studied are primary data and secondary data. The primary data under study consist of (1) Competitiveness

63
including demand conditions, production factor conditions, corporate strategy and competition structure,
relationships with related institutions and supporters (2) Market Orientation, consumer and functional functions,
3) entrepreneurial orientation 4) Competitive Advantages including product uniqueness, rare there is no
substitution product. Methods of data selection using questionnaires and interview guides. Secondary data is
obtained from the discoption of UMKM and the tourism office of West Sumatra. The data used are surveillance
data and secondary data on discoperindag and tourism office of West Sumatra. The results of this study found the
craft industry and fashion already have competitiveness and this can be mutually beneficial and competitive
advantage because the market does not compete with business and competitive advantage. The orientation of
entrepreneurship is positive towards the improvement of competitiveness both directly and through competitive
advantage, while competitive advantage positively influences the improvement of competitiveness.
Keywords: Creative industry, Market Orientation, Competitiveness, entrepreneurship orientation, Competitive
Advantage

DEVELOPMENT OF EFFECTIVE MANAGEMENT STRATEGY FOR PRIORITIZING ON-GOING PROJECTS
OF A HOUSING EQUIPMENT COMPANY BASED ON BIG DATA ANALYTICS APPROACH
Corresponding Author: Yuki Furukawa
Keio University
Co-Authors: Chisato Tsukasaki; Ushio Sumita
Abstract
We consider a housing equipment company with a variety of products such as sash windows, bath modules, toilets,
and bathroom sinks. The company also provides construction and maintenance services through a network of
construction companies as partners. It is not rare to take a few months to confirm an order since the initial contact
by a client and then additional few months may be needed before the construction for the order actually begins.
Because of this, the company often suffers from losing orders. In order to minimize the risk of such order
cancelations, it is important for the company to prioritize on-going projects at hand so that the expected sales over
a certain future period would be maximized. Given a set of elements that characterize each on-going project, this
paper develops an algorithmic procedure for estimating the probability that an on-going project would materialize
sometime in the future based on a big data analytics approach. This in turn provides the company with a means to
prioritize on-going projects at hand. Numerical results are presented using real data obtained from the company,
where numbers are transformed in a manner preserving the monotonicity so as to protect the proprietary
information.
Keywords: Housing Equipment Company, On-going Projects, Order Cancelation, Prioritizing Strategy, Big
Data Analytics Approach

CHARACTERISTIC ANALYSIS OF SALES SUPERVISORS OF A HOUSING EQUIPMENT COMPANY WITH
EXCELLENT PERFORMANCE BASED ON DECISION TREE APPROACH
Corresponding Author: Yuki Furukawa
Keio University
Co-Authors: Chisato Tsukasaki; Ushio Sumita
Abstract
A housing equipment company is considered, where the company produces a variety of products such as sash
windows, bath modules, toilets, and bathroom sinks. The company also provides construction and maintenance
services, with major support from a network of construction companies as partners. Each sales supervisor of the
company manages several partner construction companies. It has been found that the range of performance levels
of the sales supervisors is quite wide and it is necessary to lift the management skills of weaker sales supervisors.
The purpose of this paper is to establish a methodological approach for identifying the characteristics of sales
supervisors with excellent performance, thereby providing a means to demonstrate the direction for improvement
for sales supervisors with weak performance. More specifically, a sales supervisor is defined to be of excellent
performance in terms of the total sales, the number of confirmed orders and the like achieved by the partner
construction companies under his/her supervision over a certain period. A segmentation algorithm is developed
based on the decision tree approach, distinguishing sales supervisors with excellent performance from those with
weak performance. Numerical results are presented using real data obtained from the company, where numbers
are transformed in a manner preserving the monotonicity so as to protect the proprietary information.
Keywords: Housing Equipment Company, Sales Supervisor, Performance Enhancement, Segmentation
Algorithm, Decision Tree Approach

64

THE IMPROVEMENT OF INTER-FIRM LINKAGES
Corresponding Author: Arif Hoetoro, PhD
Universitas Brawijaya
Co-Authors: Deni Aditiya Susanto
Abstract
Policies to activate dormant MSEs clusters have been a priority concern of the governments of East Java,
Indonesia. For instance, the government provided such policies in the program of “One Village One Product”
(OVOP) which is believed that the program can enhance the clustered MSEs to more produce and market their
products throughout the region. In order to implement such policies, improving inter-firm linkages within MSEs
cluster has been perceived as a vital effort to activate the dormant cluster. An effective inter-firm linkages will
support the clustered MSEs to cope their isolation problems so as to augment their productive capacity and enlarge
output distribution. This research deeply investigated some efforts implemented by the government of East Java
in her aim to improve inter-firm linkages within dormant MSEs cluster. By taking the cluster of “Wisata Panci” in
Pasuruan, East Java” as research object, this research revealed that inter-firm linkages are very beneficial for the
advance development of such a dormant MSEs cluster. After suffering from financial crisis in 1998, the cluster
succeeded to grow and develop to be active cluster. Methodologically, this research examined factors
strengthening inter-firm linkages within the cluster by employing Analytical Hierarchy Process (AHP). In doing
so, local government and cluster entrepreneurs were deeply interviewed to formulate policy choices related the
strategies of inter-firm linkages improvement. The results of this research revealed that entrepreneurs within the
cluster give more stressing on forward linkage improvement by scoring it with 474 points whereas local
government scored it with 443 points. Accordingly, horizontal linkage was ranked in second place. For this, the
local government scored it with 387 points whereas cluster entrepreneurs scored it with 376 points. Finally,
backward linkage was ranked in thirth place in which local government scored it with 169 points and cluster
entrepreneurs scored it with 149 points. Based on the results, we concluded that both local government and
entrepreneurs in the cluster of “Wisata Panci” have same perception when they intended to more develop the
cluster to be active MSEs cluster. It seems that forward linkage plays a vital role for this purpose as clustered
MSEs commonly need links to wider their output distribution and market. However, backward and horizontal
linkages are also important as these support further contribution of forward linkage and spur local business.
Keywords: small industry, dormant cluster, active cluster, inter-firm linkages

TAX PLANNING, CORPORATE GOVERNANCE, AND FIRM VALUE
Corresponding Author: Tanjung Retno Wigati
Co-Authors: Kees Camfferman
Abstract
Tax planning gives benefit to the company as it provides an opportunity to have more money which can be saved
and invested. The outcome of investments gained from these tax savings may lead to the improvement of firm
value (Alvarez & Marshal, 2012; Desai & Dharmapala, 2009). Tax planning may also have a destructive effect as
it may reflect the opportunistic behavior of the manager which will come along with the climbdown of the firm
value (Marques, Rodrigues, & Craig, 2011; Minnick & Noga, 2010). The impact of tax planning on firm value
potentially depends on the supervision. One way to assess the company’s supervision is through its corporate
governance (Lestari & Wardhani, 2015). This paper investigates the impact of tax planning on firm value and
whether this relationship is moderated by corporate governance. Tax planning is measured by GAAP ETR
(Effective Tax Rate)-based tax planning, whereas Corporate Governance is operationalized using the CG index.
Firm value is measured based on its operating performance (Return on Asset or ROA) and relative market valuation
(Market to Book Ratio or MTB). Indonesian public companies listed during 2013-2015 are used as the sample.
Multiple regression with panel data is used in this study. The results indicate that tax planning has positive impact
on ROA. In addition, good corporate governance yields an image that the company has good supervision and
reliable operation which will strengthen the positive impact of tax planning on operating performance. This finding
does not hold for the other models which use MTB as the dependent variable. This implies that shareholders do
not really pay attention on tax planning because it just reflects a rational decision process (Brooks, Godfrey,
Hillenbrand, & Money, 2016).
Keywords: Tax planning, Corporate Governance, Firm Value

65

MAPPING OF UTILIZATION LEVEL OF TRANSACTION PROCESSING SYSTEM ON MINIMARKET IN
PADANG CITY
Corresponding Author: Yuhelmi
Bung Hatta University
Co-Authors: Trianita, Mery ; Dharma, Surya
Abstract
This mapping survey aims to find out how the computer-based transaction processing system is utilized in support
of minimarket operational effectiveness in Padang City. The survey succeeded in mapping 97 minimarkets chosen
by accidental sampling method and placing owner / manager and operator as source of information. Mapping is
done using descriptive analysis. Mapping results found that 85.6% of minimarkets already have application
programs (transaction processing systems) to support sales and service activities for consumers. For the purposes
of making shopping strug, found 85.6% minimarket already produces from computerized system, the rest still
using manual writing and traditional cash register machine. Provision Quick information about pricing and
changes, fulfilled by updating the database followed by changing the price tag on the product. Only 1% of
minimarkets provide tagging facilities. The limited network of cooperation with banks, making 51% minimarket
only provide cash payment facilities. An interesting finding from this survey is that there is a gap between the use
of a transaction management system for sales with utilization for inventory management. 81.4% minimarket use
application program for recording incoming supplies either by data entry or barcode scanner. Conversely, to get
information about the inventory after the product is sold, it relies on physical counting (92%). A logical
consequence if many minimarkets fail to anticipate the product void, either by ordering unplanned supplies
(38.1%) or by planning by relying on manual records (50.6%). The gap in turn affects how the minimarket in
making the financial statements. For the making of this report only 14.4% minimarkets are already able to get the
information from the system. From the analysis as a whole, it can be concluded that the level of utilization of
information systems for operational effectiveness is still relatively low.
Keywords: Transaction Processing System, Sales, Inventory, Financial Statement

SKILL TRAINING MODEL IN INCRAESING COMPETENCE OF STREET CHILDREN ( CASE STUDY OF
CHILDREN IN DEPOK CITY )
Corresponding Author: Murhadi
Sekolah Tinggi Pariwisata Sahid Jakarta
Co-Authors: Kadek Wiweka
Abstract
Impelementation of training model is needed by street children as capital skills and competencies to get a job, in
order to change the lifestyle of street children in the streets for a living habit forward and bring prosperity to the
street children and the family. Referring to these conditions, this study aimed to: (1) obtain a picture of the skills
training conducted by the Social Affairs and Manager of Street Children in Depok City, (2) the implementation of
the model of skills training in enhancing the competence of street children to obtain a job, (3) evaluate the training
model to improve the street children to obtain a job. Ineffective training will not provide a solution to the problems
of street children who activities in the streets and even street children will grow in its development. Theories and
concepts that serve as reference in the implementation of the research include: previous research that are relevant
to the research problem, and the nature of the skills training model to improve the competence of street children,
concept approach of coaching adults and competence development of street children. The methodology in this
research that explains the model of training in improving the competence of street children in order to get a job by
using research and development. Data were collected through observation, questionnaires and interviews to the
object under study and discussion groups. Research subject is street children as participants, and organizers are
skills training program by The Manager of Street Children at Sekolah Master in Depok City. The result of analysis
that the training that can give skill and competence as capital of street children to get the job and the role of
company in the implementation of skill training program
Keywords: Street Children, Training, Skills, Competence

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EFFICIENCY OF BAITUL MAAL WA TAMWIL AS ISLAMIC MICROFINANCE INSTITUTIONS ; THE
APPLICATION OF DATA ENVELOPMENT ANALYSIS
Corresponding Author: Atiqi Chollisni
STES Islamic Village
Co-Authors: None
Abstract
The primary objectives of most microfinance program is alleviating the poverty by assisting the poor to be
economically independent. Different with conventional microfinance that offers the financing scheme based on
interest (read : riba), Islamic microfinance offers the financing scheme based on shariah principles to enhance the
business development of microentrepreneurs.. Recently, there are around 4,000 Baitul Maal Wa Tamwil (BMTs)
operate and have enhanced thousand poor people life in Indonesia. They are Islamic Microfinance Institutions
(Islamic MFIs) that responsible in collecting, managing and distributing the funds either for charity (e.g for the
poorest) or providing financial services for the microentrepreneurs. The main aim of the paper is to examine the
efficiency of BMTs as Islamic microfinance institutions in Indonesia. Data Envelopment Analysis (DEA) is used
to examine the relative efficiency of the selected BMTs. DEA is a non-parametric method which utilize the linear
programming method to measure technical (technological) efficiency and requires inputs and outputs data. 57
BMTs are chosen as the sample of the study where they have operated in the provinces of Indonesia with the
highest number of poor people live. The study indicates that financing and human resources are the bases of
inefficiency in BMTs. Inefficient BMTs are expected to optimize its operations by emulating the input
minimization and output maximization practices adopted by efficient BMTs. The findings are not only relevant
and applicable to Indonesia but also to other muslim countries and would be useful for further empirical research
in this area.
Keywords: Microfinance, Efficiency, DEA, BMT

AUTOMOTIVE INDUSTRY CLUSTERS TO DRIVE ECONOMIC COMPETITIVENESS IN INDONESIA
Corresponding Author: Yudo Anggoro
Bandung Institute of Technology
Co-Authors: -None
Abstract
This study assesses the competitiveness of automotive industry clusters in Indonesia, specifically in the Java
economic region. The need for competitive industry clusters in Indonesia has emerged especially after the
government attempts to design some policies to improve Indonesia’s competitiveness. Justifications for the
competitive industry clusters were largely drawn from the agglomeration literature. Special attention is given to
Porter’s (1990) theory of industry clusters. Porter postulates that there are four factors that influence
competitiveness of industry clusters: factor (input) conditions, demand conditions, context for firm strategy and
rivalry, and related and supporting industries. This study employs both qualitative and quantitative analysis to
measure competitiveness of clusters in Indonesia. The qualitative analysis uses in-depth-interviews to assess the
effectiveness of government policy. The quantitative analysis combines location quotient (LQ), shift-share
analysis, and econometric models to calculate the competitiveness of automotive industry clusters in Java as well
as to determine what factors influence competitiveness. The qualitative analysis concludes that government policy
in driving competitiveness has poor implementation especially in the lower level of governments. The LQ and
shift-share analysis finds some top performing industries in automotive clusters in Java, and these industries need
to be maintained and develop further. The econometric model found factors that affect competitiveness in
automotive clusters are ports, productivity, and university enrollment (factor condition); income per capita and
poverty rate (demand condition); Herfindahl index (firm strategy, structure, and rivalry); and cluster employment
(related and supporting industries).
Keywords: Competitiveness, Clusters, Automotive, Industry, Policy

67

DEVELOPMENT MODEL OF SYARI’AH FINANCIAL SERVICE COOPERATIVES WITH DATA
ENVELOPMENT ANALYSIS APPROACH AND FINANCIAL PERFORMANCE, (THE STUDY ON SYARI’AH
FINANCIAL SERVICE COOPERATIVES IN WEST SUMATERA)
Corresponding Author: Yurniwati
Andalas University
Co-Authors: Tafdil Husni, Rida Rahim
Abstract
The aim of this research was to evaluate financial performance and efficiency of Syari’ah Financial Service
Cooperatives in West Sumatera. Financial performance was analyzing by ROA, ROE, BOPO and LDR.
Performance efficiency of Syari’ah Financial Service Cooperatives using DEA (Data Envelopment Analysis). We
used DEA-CRS, DEA-VRS by return to scale (RTS) position. The study was conducted on Syari’ah Financial
Service Cooperatives in the city of Padang and Bukittinggi. The sampling method used was purposive sampling
and obtained 300 LKMS. The data used in this study consisted of primary data and secondary data. The primary
data obtained through questionnaires filled out by respondents, . The secondary data was financial statements of
Syari’ah Financial Service Cooperatives. The analytical methods used were the Data Envelopment Analysis and
different test to assess the efficiency of Syari’ah Financial Service Cooperatives. The result shows financial
performance of Syari’ah Financial Service Cooperatives increased from 2013 to 2015. ROA increased from 3.92%
to 4.65%, ROE increased from 4.43% to 5.73%. BOPO rate decreased from 82.87% in 2013 to 62.32% in 2015,
meaning that KJKS is able to reduce cost of wage, salary and operational of institution. LDR increased from 2013
to 2015, however LDR has increased from 62.11% in 2013 to 136.53% in 2015 which means that LDR has
exceeded safe limits required by the government which is 85%-110%. It means that Syari’ah Financial Service
Cooperatives’s liquidity is lowering, if this is not managed properly, it would be fatal for the survival of KJKS.
The result from constans return to scale (CRS) and variabel return to scale (VRS), we find was the are 13,75%
Syari’ah Financial Service Cooperatives was effisiency in 2013-2015 and 86.25% Syari’ah Financial Service
Cooperatives ineffisiency.
Keywords: Key word: Data Envelopment Analysis, Financial Performance, Syari’ah Financial Service
Cooperatives

DOES RELIGIOUS NORMS MATTER TO RISK TAKING? EVIDENCE FROM INDONESIA
Corresponding Author: Rida Rahim
Economy Business, Indonesia University
Co-Authors: Cynthia Afriani, Rofikoh Rokhim
Abstract
Business risks of family and non family enterprises. Non-financial factors such as culture (religion), norms - the
norms that exist in the board of directors, age and the back of education directors. This study uses panel data for
2010-2015 period of sample from 231 companies. The result of regression of panel data with Fixed Effect Model
found the existence of religion of directors which is significant to the disruption to Christian directors against the
directors of Moslem, Khonghucu, Hindu, Buddha and others, Fraud done significant positive impact to company
risk, so also for the age of directors and Education directors and some financial variables such as Size, ROA, Age
of the company. The influence of the family as a moderating variable on the significance of the Christian variables
to the risks of Islam, as well as to fraud, the age of directors and educational backgrounds.Size and age of the
company. The result is that we are in accordance with our prepositions, thus making important decisions between
behavior and family towards risky business
Keywords: business risk, religion, fraud, age, education, family and not family firm

AUDIT DELAY DETERMINANTS AND ITS IMPACT ON INVESTOR REACTIONS IN PRIMARY SECTOR
COMPANIES LISTED IN INDONESIA STOCK EXCHANGE
Corresponding Author: Dody Hapsoro
STIE YKPN Yogyakarta
Co-Authors: Alrisa Setiowati
Abstract
The delay audit is the time difference between the closing date of the financial statement book and the date of the
independent auditor's report that showing the amount of time required in an audit period. A delay audit can affect
market reaction in decision making. This study aims to examine the effect of opinion type, auditor reputation, firm

68
size, firm age, profit, and financial distress on audit delay and its impact on investor reactions in primary sector
companies listed on Indonesia Stock Exchange. Sampling method used is purposive sampling and obtained sample
of 40 companies. This research is conducted for the period 2013 until 2015, so that obtained 120 samples. The
sample data under study is the financial statements of each sample company published through the website
www.idx.co.id and stock price data published through the website www.yahoofinance.com. Testing is done using
WarpPls version 4.0 software. The research results showed that opinion type, firm size, company age, profit and
financial distress significantly influence audit delay. While the auditor's reputation has no significant effect on
audit delay. The results also show that audit delay as intervening variable has a significant negative effect on
investor reaction.
Keywords: Opinion Type, Auditor Reputation, Firm Size, Company Age, Profit, Financial Distress, Audit
Delay, and Investors’ Reaction.

THE FUTURE OF DISPUTE RESOLUTION FOR CROWD FUNDING: AN ISLAMIC LAW PERSPECTIVE
Corresponding Author: Abdul Rasyid
Binus University
Abstract
In digital economy era, internet financial platform of crowd funding has a fast growing financial technology
(FinTech) phenomenon and as a mainstream of equity funding. However, the participants of crowd funding is no
just trustworthy, but also non-trustworthy investors may finance in businesses, subject to certain boundaries that
govern the use of crowd funding and responsibilities of intermediaries. Crowd funding as an alternative funding
platform to obtain capital in financing involve on many investors or participants, crowd funding arise some
regulations issues dispute. In which, crowd funding website provider, investors and consumers neglects risk of
projects and frauds. Event terms and agreements between parties; capital provider, consumers and website provider
has been mentioned and displayed on the site, however, arbitration is needy to overcome a problems and to seek
win-win solution between parties. As a necessary to investigate dispute resolution for crowd funding, thus this
study is using qualitative research, in which intensive investigation to rigours literature review and cases that arise
on crowd funding dispute, particularly Islamic crowd funding. Therefore, this paper is looking for dispute
resolution paradigm in Islamic law perspective. Our finding shows that crowd funding is provide clear information
to investor arise many disagreements and conflicts. Islamic crowd funding, such https://www.ethiscrowd.com also
transpired.
Keywords: digital economy, dispute resolution, crowd funding

THE VALUE RELEVANCE OF CORPORATE SOCIAL DISCLOSURES AND THE ROLE OF GOOD
CORPORATE GOVERNANCE: EVIDENCE FROM INDONESIAN FIRMS
Corresponding Author: Dyah Purwanti
PKN STAN
Co-Authors: Nur Hidayati
Abstract
Our study aims to investigate the value relevance of corporate social disclosures (CSD). Previous literature and
empirical research suggest that CSD will create corporate shared value and also increase the firms’ value in the
eyes of its stakeholders. This is closely related to the long-term goal of the company, where the company will
maximize the value of the company as reflected in its share price. The value of a firm is a perception of investors
that is often associated with the company's stock price. If the company's stock price rises, the market would believe
in the prospect of the company in the future. Beside to the market, based on financial outlook, the value of a
company is the profit generated by the company thanks to the support of its potential resources and the proper
management of the information. The era of globalization and the level of intense corporate competition,
encouraging the company to maintain its viability by creating value added. One of the important values added is
the company's social activities. Environmental, social, and governance performance has attracted close attention
around the world and is becoming a focus of many companies, investors, financial analysts, and accounting policy
makers. We use Indonesian company data listed on the Indonesia Stock Exchange within range in 2013-2015 and
use panel data regression to test the value relevance. We expect this research will contribute empirical findings to
the current debate on the relations between environmental and social performance and shareholder value, and
demonstrate the extra-financial value of environmental and social performance.
Keywords: Value Relevance, Corporate Social Disclosures, Good Corporate Governance

69

ANTECEDENTS TO CUSTOMER SATISFACTION: THE CASE OF SUPERMARKET SHOPPERS
Corresponding Author: Ma. Elena C. Estebal
Technological Institute of the Philippines
Co-Authors: None
Abstract
Customer satisfaction serves as an important determinant in identifying retail strategies that can encourage repeat
purchases among shoppers. This study aimed to determine the level of satisfaction of the supermarket shoppers on
the store attributes of the retail supermarkets in the Philippines. A total of 240 supermarket shoppers were
considered for the study. Data was analyzed using SPSS version19.1. Frequency, percentage and mean were used
for the description of the profile of respondents and their level of satisfaction on the store attributes. ANOVA and
t-test were utilized for test of significant differences on the ratings when the profile of the shoppers were
considered. Ranking the different store attributes according to the categories, the highest level of satisfaction is
attributed to store convenience with the attributes as being conveniently located and accessible to all kinds of
transportation and to the store’s service of giving assistance to seniors and PWDs. Second is store atmosphere
particularly on the characteristic of the supermarket as being well-lighted. Third is the store image with the
supermarket’s attributes of being clean and having neatly arranged merchandise. Fourth is the lifestyle with the
attribute of providing a wide selection of healthy foods.
Keywords: Antecedent, customer satisfaction, shoppers
THE USE OF SPECIAL PURPOSE ENTITIES BY NONFINANCIAL FIRMS, CORPORATE GOVERNANCE AND
FIRM VALUE: EVIDENCE FROM INDONESIA
Corresponding Author: Iman Sofian Suriawinata
Sekolah Tinggi Ilmu Ekonomi Indonesia, Jakarta, Indonesia
Co-Authors: None
Abstract
The main objective of this paper is to investigate the determinants on the use of special purpose entities (SPEs) by
listed nonfinancial firms in Indonesia, and whether the use of such entities has any value relevance. Considering
the worldwide controversial issue relating to the use of SPEs, this paper also investigates whether certain corporate
governance mechanisms affect corporate decision on the use of SPEs. Applying a logistic regression analysis on
a cross-sectional data from a sample of 124 nonfinancial firms listed in 2015, this paper finds that nonfinancial
firms use SPEs for financing and tax planning purposes, but having a larger proportion of independent
commissioners within the board of commissioners reduces the likelihood that firms will use SPEs in their activities.
Nevertheless, consistent with the findings of financing and tax motivations, this paper finds that the use of SPEs
is value relevant.
Keywords: special purpose entities, financing, tax planning, corporate governance, firm value.

THE DETERMINANTS OF CRUDE OIL WEST TEXAS INTERMEDIATE PRICES
Corresponding Author: Abitur Asianto
Bogor Agricultural University
Co-Authors: Hermanto Siregar; Roy Sembel; Tubagus Nur Ahmad Maulana
Abstract
ABSTRACT
Crude Oil West Texas Intermediate (WTI) is one of the macroeconomic indicators traded through futures and
options. Some studies suggest that crude oil prices are influenced by endogenous and exogenous variables, others
suggest otherwise. So it is necessary to use Vector Error Correction Model (VECM) as a dynamic model. This
study aims to find the determinants of WTI prices and use monthly data of WTI price, supply, demand, inventory,
gold, S&P500, T-Note, US dollar index and US GDP. Data range from November 1985 to March 2017. The
VECM explain in the short run that all variables are significant except inventory and S&P 500 index. An increase
in supply, demand, gold and US GDP could potentially increase the WTI price. An increase in the T-Note and
dollar index resulted in WTI Price drops. In the long run, an increase in supply, demand and inventory could
potentially raise the WTI price. Demand and inventory shocks are responded by WTI prices permanently with
negative values. Supply shocks responded by WTI price to a negative value in the short run and a positive value

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in the long run. The WTI price shocks play an important role in explaining supply and inventory fluctuations, but
less of a role to WTI demand. The demand and price variables influence each other (bilateral causality), as well as
the demand and supply variables. The Supply influence the price one directionally, as well as inventory to demand.
Inventory and price variables do not influence each other nor do inventory and supply variables.
Keywords: Determinant factor, crude oil WTI, VECM, IRF, FEVD, granger.

PERSONAL ATTRIBUTES OF MANAGEMENT CONSULTANTS IN THE PRACTICE OF MANAGEMENT
ADVISORY SERVICES: AN ASSESSMENT
Corresponding Author: Ma. Elena C. Estebal
Technological Institute of the Philippines
Co-Authors: Laarni Grace C. Lagman; Jeff B. Almazar
Abstract
The study aimed to identify the most important attribute the respondents consider in choosing consultants.
Specifically it aimed to identify the degree of importance of the personal attributes of management consultants in
engaging advisory services in the viewpoint of the firms who undertakes an engagement in terms of integrity,
objectivity, empathy, judgment, and courage. Descriptive method of research was used and it involved fifteen (15)
construction firms in Marikina City that are availing consultancy services from outside providers. The data were
collected using a researcher-made questionnaire. The survey questionnaires were developed to identify the
importance of the personal attributes based on the respondents’ perception, as well as the degree of adherence or
compliance by consultants with these personal attributes based on respondents’ assessment with their performance
during the engagement. Frequency and percentages were used in the analysis of the demographic profile of and
the respondents’ assessments of their management consultants, ranking was used to determine which is the most
important personal attributes of the management consultants, and mean was used to determine the degree of
importance of the personal attributes as well as the compliance with regards to the performance of their current
management consultants. The study revealed integrity is the most important attribute of management consultants.
Further, it revealed that in terms of the degree of compliance of the consultants, integrity is the most adhered or
complied personal attributes of management consultants while empathy even though it also fully satisfies the
expectation of the client is the least adhered among all the personal attributes.
Keywords: management consultants, management advisory services, integrity

COMPARISON OF COST EFFECTIVENESS ANALYSIS (CEA) FOR CHRONIC DISEASE MANAGEMENT
PROGRAM PARTICIPANTS (PROLANIS) AND NON PARTICPANTS (NON PROLANIS) ON BPJS KESEHATAN
DIABETES PATIENTS YEAR 2014 - 2016
Corresponding Author: Indrianti Wakhyuni
University of Mercubuana
Co-Authors: Aty Herawati
Abstract
An estimated of 5.1 million people in the world aged between 20 and 79 years die of diabetes mellitus in 2013 and
the cost of health services for people with diabetes is 2-3 times higher than those who are not (International
Diabetes Federation, 2015). In Indonesia National Health Security Program (JKN), diabetes mellitus patients are
being managed in a Chronic Disease Management Program called PROLANIS. The purpose of this study is to
analyze and compare the cost-effectiveness of diabetes mellitus which are managed with PROLANIS from those
which are not (NON PROLANIS). The analysis and comparison run for outpatient, inpatient, emergency, and
patients with complication. The calculation of cost effectiveness analysis (CEA) is done through the calculation
of ACER and ICER. Research methodologies used are descriptive analysis, Kolmogorov Smirnov’s normality test,
and Mann Whitney non parametric test. The result shows significant differences between costs and cases that are
managed under PROLANIS and NON PROLANIS for outpatient, inpatient, and emergencies, while for patients
with complications there is no significant difference of cases. PROLANIS is proven to be more cost-effective in
managing diabetes mellitus than NON PROLANIS.
Keywords: Diabetes Mellitus, Prolanis, Non Prolanis, Cost Effective

THE IMPACT OF SERVICE REBRANDING ON SERVICE EVALUATION
Corresponding Author: Elevita Yuliati

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Co-Authors: Fachrul Amrullah
Abstract
The main purpose of this research is to examine whether rebranding has significant effects to changes in service
evaluation as perceived by the consumers. The independent variables were proximity between the new brand and
the service provided, brand familiarity, brand image, attachment to the initial brand, attachment to the service
place, and convenience of the service place. The dependent variable was changes in service evaluation of
consumers after rebranding has taken place. This research is based on Collange (2015). Data analysis was
conducted using Multiple Regression. The object used was GrabTaxi, a digital transportation app which has
rebranded itself into Grab, and Blitz Cineplex, which has rebranded into CGV Blitz. The use of two brands, with
one of them being an online transportation service provider that has no physical servicescape, will be the
differentiating factors from the original research by Collange (2015). The results showed that Grab has positive
changes in service evaluation after its rebranding, where brand familiarity and attachment to the initial brand giving
most significant contributions to those changes in evaluation. As for CGV Blitz, the effect of service rebranding
on changes in evaluation was negative, with brand familiarity and brand image as the most significant factors.
Keywords: service evaluation, brand familiarity, brand image, attachment to the initial brand, attachment to the
service place.

SECURITIZATION POLICY AND ITS IMPLICATIONS ON THE GROWTH OF HOUSING CREDIT
Corresponding Author: Desmintari
UPN "Veteran" Jakarta
Co-Authors: Marlina , Sri Mulyantini
Abstract
In the beginning, securitization can be traced through the writing of Greenbaum and Thakor on Bank Funding
Modes (1987; 1993) in the Journal of Banking and Finance. Greenbaum and Thakor emphasized the role of banks
regulation and the advancing information processing technology, as well as the presence of asymmetric
information, pooling assets and the issuance of several financial claims with the different risk characteristics of
the pool cash flow enabling issuers to increase the expected revenue. The purpose of this study is to figure out the
impact of securitization activities on Credit Growth and Bank Profits. Bank profitability measured by return on
assets (ROA). The activities of bank securitization will be measured using the ratio of Outstanding Securitized
Assets to Total Asset Bank. Several macroeconomic control variables are added in the regression model, namely
the lagged rate of GDP growth, the lagged rate of inflation and current interest rates. Furthermore, some bank-
specific variables namely Net Interest Margin, Capital, Non Performance Loan, Size are incorporated into
regression. The results of research are Inflation, Interest and securitization have no effect on the Loan; while GDP,
Capital and NPL affect the Loan. On the dependent variable ROA, the result shows that Inflation, GDP, Interest
and securitization have no effect on ROA, while Loan, Capital and NPL have significant effect to ROA.
Keywords: Securitization, Return on Assets (ROA), asymmetric information, expected revenue

ANALYSIS OF FACTORS AFFECTING CONSUMER ATTITUDE TOWARD MOBILE APPLICATION DISPLAY
ADVERTISING
Corresponding Author: Berry Dhiya Shavana
Program Pascasarjana Ilmu Manajemen Universitas Indonesia
Co-Authors: Dr. Nurdin Sobari, MM
Abstract
The world of business which is increasingly competitive make companies should figure out different ways to offer
their product and service with more creative and efficient. In line with the development of communication
technologies then came a new way of advertising that get enough attention, namely Mobile Advertising. This study
discusses the factors that influence consumer attitudes toward advertising in mobile applications (mobile
application display advertising). The method used in this research was survey method with non-probability
sampling in which the respondents of this research were students of University of Indonesia, amounting to 154
people. The data analysis method used was reliability and validity test with SPSS and Exploratory Factor Analysis
and Confirmatory Factor Analysis with Structural Equation Modeling (SEM) method with SPSS AMOS software.
The result showed that entertainment, credibility, and informativeness positively correlated to attitude and

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intention of respondents to download the applications offered in the advertisement. Meanwhile, irritation was
negatively correlated to attitude and intention of respondents to download the offered application.
Keywords: Mobile advertising, application, entertainment, credibility, informativeness, irritation, attitude,
intention

FUNCTIONAL LITERACY EDUCATION WITH PARTICIPATORY LEARNING AS AN EFFORT TO DEVELOP
ENTREPRENEURSHIP IN RURAL WOMEN
Corresponding Author: Mintarsih Arbarini
Universitas Sebelas Maret
Co-Authors: Sri Jutmini; Soetarno Joyoatmojo; Sutarno
Abstract
This study aims to analyze and describe functional literacy education with participatory learning in the effort of
developing entrepreneurship for rural women. The development of rural women entrepreneurship is very important
because women often become the family's economic rescue valve. The development of rural women
entrepreneurship is very important because women often become the family's economic rescue valve. This research
method using descriptive qualitative research. The study was conducted on the functional literacy learning group
in Semarang regency. Data collection uses documentation, observation, and in-depth interviews. Data analysis
using qualitative descriptive include data reduction, data presentation, and conclusion. The results of this study
indicate that 1) Functional literacy education with participative learning proved able to improve basic literacy
skills and practical skills for rural women. 2) The development of rural women entrepreneurship proved able to
grow rural women learning group in improving their family's economy. The development of entrepreneurship will
be effective if it is carried out continuously and simultaneously through functional literacy education with
participative learning where women are given equal opportunities with men in the utilization of local rural
resources. The development of rural women entrepreneurship as a tool in improving the quality of life, the role of
women, and family welfare that is an important part in efforts to improve quality human resources.
Keywords: Entrepreneurship development, functional literacy education, participatory learning.

MANAGEMENT STRATEGIES OF INQUIRY BASED TEACHING MODEL IN TEACHING ENGLISH AT
SENIOR HIGH SCHOOL
Corresponding Author: Sulastri
Universitas Sebelas Maret
Co-Authors: Sri Anitah W; Soetarno Joyoatmojo; Dewi Rochsantiningsih
Abstract
Management strategies have been a fascinating topic for researcher for the amount of input they can provide for
reflection and the improvement of the teaching and learning English. The study in this paper explored some English
teachers and its practices regarding teaching English at Senior High School. The study was done by interviewing,
administering questionnaire, observing the classroom practices and reviewing the documents. The findings showed
that; (1) Inquiry based teaching model yielded significantly more effective than the students in control group in
terms of reading comprehension competence, vocabulary building ; (2) Students responses to the open-ended
questionnaires revealed that the inquiry based teaching model was more acceptable, since the regarded that inquiry
based teaching was a challenging way of learning, promoted benefit on vocabulary building and helped students
better in reading comprehension. The significantly result of inquiry based teaching model is motivating to be used
by other teachers, especially in make use of experience in stimulating students to learn. This study has shown that
inqury based teaching model can be a promising approach to teach reading, as long as teachers are able to utilize
students experiences to activate the vocabulary building to support their reading comprehension..
Keywords: management strategies, teaching model, inquiry, reading comprehension, vocabulary

THE IMPACT OF CULTURE VALUES, JOB SATISFACTION AND REWARD TOWARDS HIGH SCHOOL
TEACHERS PERFORMANCE: A STUDY SURAKARTA, CENTRAL JAVA, INDONESIA.
Corresponding Author: Tatik Sutarti Surya
STKIP PGRI-Pacitan
Co-Authors: None
Abstract

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The standard of high school teacher’s performance need to be formulated to enhance a quality of teacher and to
achieve international standard. The high minister of Indonesia has been established criterion of quality standard to
measure accountability and bench marking to assess teacher performance. There are essential variables to assess
teacher’s performance are cultural values of local wisdom, job satisfaction and reward of the teachers. The
objective of this study is to explore the impact of cultural values, job satisfaction and reward towards high school
teacher’s performance in central java. This study is utilized quantitative research, which used Partial Least Square
(PLS-SEM) with 100 respondents. The result of this study shows that Culture Values, Job satisfaction and Reward
have significant effects towards High School Teachers Performance.
Keywords: teacher performance, quality standard,Job satisfaction,cultural values

ORGANIZATIONAL DIAGNOSTIC MODEL IN HIGHER EDUCATION: LITERATURE REVIEW OF
ORGANIZATIONAL DIAGNOSTIC MODEL THROUGH MCKINSEY 7S FRAMEWORK MODEL, WEISBOARD
6 BOXES MODEL AND NATIONAL EDUCATION STANDARDS IN INDONESIA
Corresponding Author: Sasmoko
Co-Authors: Yasinta Indrianti; Samuel Anindyo Widhoyoko; Lasmy
Abstract
Organizational diagnosis is done for organizational development and change. This study aims to further examine
the concept of an organizational model that tries to cultivate the McKinsey 7S Framework Model and the Weisbord
Six Box Model with the National Standards of Higher Education. This research uses Neuroresearch research
method, which is a research method that combines quantitative and qualitative research with an exploratory stage.
The result of the research shows the design of Organizational Diagnostic Model for Higher Education in Indonesia
which consists of Strategy, Structure, System, Skill, Staff, Leadership, Value and Purpose (SNPT) consisting of
Education Standard, Research Standard, and Standard of Community Service.
Keywords: Diagnostic Model in Education Institution, McKinsey 7S, Weisboard 6 Boxes Model, National
Education Standards in Indonesia

NEUROECONOMICS AND NEUROFINANCE IN PRACTICE: A SYSTEMATIC LITERATURE REVIEW OF
EMPIRICAL EVIDENCE
Corresponding Author: Muhammad Abdul Ghoni
International Islamic University Malaysia
Co-Authors: Abideen Adeyemi Adewale, Marini Othman, Razali Haron
Abstract
The objective of this paper is to investigate and synthesis of literature on neuroeconomics and neurofinance studies
to readers with a comprehensive underground breaking and theoretical foundation of these studies. This paper is
underlined neuroeconomics and neurofinance works for deep understanding knowledge on neuroeconomics and
neurofinance. The role and impact of neuroeconomics and neurofinance studies are also investigated and explored.
It based on empirical studies on neurofinance and economics studies during the past seventeenth (2000-2017).
This study is evaluated the research questions, methodology and findings of these published papers. The nature of
this study is qualitative data, uses secondary data of literature from Scopus journal, and ISI web directory. Used
non-statistical methods to asses and interpret findings of the collected studies. The result of this studies have
distinct major views on neuroeconomics and neurofinance on the important of neuroeconomics and neurofinance.
Keywords: neuroeconomics, neurofinance, literature review

TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKING INDUSTRIES IN
INDONESIA
Sekolah Tinggi Majemen IPMI
Abstract
The total quality management (TQM) is a tool to evaluate and improve performance of organizations. It has been
used in many industries, include banking sectors. TQM is a tool to asses a management method for long-term
success through customer satisfaction. The objective of this study is to explore the relationship between total

74
quality management and financial performance of banking industries in Indonesia. As regarding to the relationship
TQM and financial performance, thus a conceptual framework was developed. The frame work of TQM and
financial performance are used not merely to investigate and asses the implementation of TQM in banking sector,
however, it also examine the relationship between TQM and organizational performance.
This study is used annual financial report and TQM award to company in banking sectors. The sample of the study
cover big four banking in Indonesia that will studied, Bank Central Asia ( BCA), Mandiri, Bank Rakyat Indonesia
(BRI), Bank Negara Indonesia ( BNI). In which, analysis past during twenty years of data. This study obtains an
evidence to demonstrate important relationships between TQM and financial performance. The relationship
between market and profitability with customer relationship.
Keywords: Total Quality Management , Financial Performance, Banking Industry, Indonesia

MARKETING STRATEGY FOR UNDISCOVERY TOURIST DESTINATIONS: A CASE STUDY, MALANG, EAST
JAVA, INDONESIA.
Corresponding Author: Edward Teguh Adiprabowo
Co-Authors: Mayasita: Cut Sjahrifa Novelia Gultom:
Abstract
Marketing strategy is a planning activities to introduce an object or asset. The objective of marketing strategy to
boost sales volume to the community for gaining a profit both intangible and tangible financial. This study is to
explore a marketing tool of undiscovered tourist destination in Indonesia. The aim is to investigate an effective
and efficient tool to promote panoramic view of undiscovered tourist destination to tourism around the globe.
This study is qualitative, uses deep interview and field studies that located in East Java. Data obtained from primary
data that collected through questionnaire and interview to community leaders, local authority and visitors. The
data analysis was a descriptive analysis. The study found that internet marketing strategy can assist local
government to expose undiscovered tourist destination to worldwide. Facebook, twitter, and Instagram are
effective tools to promote and campaign Undiscovery tourist destination
Keywords: undiscovered tourist destination, marketing strategy, Social Media

DECIPHERING SUKUK RATING METHODOLOGY DURING FINANCIAL CRISIS IN MALAYSIAN CAPITAL
MARKET INDUSTRY
Corresponding Author: Akhmad Affandi Mahfudz
Department of Islamic Banking and Finance, Perbanas Institute Jakarta
Co-Author: Sofyan Hidayat, Puji Hadiyati
Abstract
As Sukuk regarded as certificate of investment, rating becomes a vital measurement to mobilize resources.
Malaysia recorded to be the largest Sukuk market in the world. This paper aims to examine the determinant of
Sukuk rating methodology that applied in Malaysia and also examines its level of significance. This paper employs
ordinal logistic regression model by utilizing financial and non-financial ratios such as company growth, firm size,
profitability, liquidity, leverage ratio, and Sukuk and bond maturity. This study found that leverage ratio to be
significant as Sukuk determinant rating for Malaysia. Meanwhile, the significance levels among Sukuk
determinant for this country are, growth accounted for 0.118. Firm size 0.067, Profitability account for 0.934
respectively. Liquidity with 0.163 and Leverage ratio 0.037. The study concludes that during financial crisis
Malaysia showed robustness and found to be resilient. This implies that Malaysia need to do promptly on risk
mitigation particularly market risk as well as internal political stability of the country as investors and issuers of
sukuk taking into account the performance of these risks.
Keywords: sukuk, rating methodology, ordinal logistic regression

CORPORATE GOVERNANCE MECHANISMS, CONSISTENCY IN SHARIA STATUS, AND INVESTOR
CONFIDENCE
Corresponding Author: Risna Wijayanti
Universitas Brawijaya
Co-Authors: Sofri Yahya; Md Harashid bin Haron
Abstract

75
This paper aims to build theoretical framework and hypothesis on integrative relationship among corporate
governance mechanisms (CG), consistency in Sharia status, and investors’ confidence. The important role of
corporate governance mechanisms cannot be denied. CG is the best way to resist corporate fraud and to ensure
better corporate behavior. Both practitioners and scholars argued that CG is one of the pivotal solutions for
boosting investor confidence.. However, after global financial meltdown, information about the quality of CG
mechanisms was insufficient to enhance investors’ confidence. In case of Shari’ah compliant companies, CG
mechanisms still play a significant role and are responsible to assure Shari’ah compliance. If Sharia compliant
company can maintain consistency of Sharia status, it can reflect the consistent effort of CG mechanisms to keep
their fiduciary functions effectively. Hence, it can be expected that consistency in Sharia status lead to enhance
investor confidence. Attribution theory showed that consistent information regarding a consistent individual’s
response to a stimulus was one type of causal information used by people. Consequently, information about the
consistency in Sharia status can lead investors’ confidence in consistency in Sharia status. Investors may perceive
that company with Sharia status reflects high commitment for supervising, controlling, and maintaining
companies’ compliance with Sharia principles. Whereby, consistency in Sharia status moderates the relationship
between internal corporate governance mechanism and investor confidence.
Keywords: corporate governance mechanisms, investor confidence, attribution theory, consistency in Sharia
status, Sharia Compliant Company

ANALYSIS OF SUSTAINABILITY REPORTING PRACTICES IN MINING AND OIL & GAS COMPANIES IN
INDONESIA (GRI GUIDELINE APPROACH)
Corresponding Author: Paulina Permatasari
Faculty of Economics, Universitas Katolik Parahyangan
Co-Authors: none
Abstract
During the last two decades, the issue of sustainability has drawn the attention of the business press, and various
articles in academic literature that account of the sustainability issues have been published. This trend has
highlighted the significance of sustainability reports and established corporate sustainability as an important topic
in the business literature (Malik, 2015). A few mining companies pioneered this trend, and in the recent years,
some of them incorporated the three dimensions of sustainable development, publishing so-called sustainability
reports (Sanchez and Perez, 2009). In May 2013, GRI released its fourth guideline edition – G4. This latest
guideline was expected to be more user friendly and to improve the technical quality of information helping the
companies to explain material factors transparently and accountably (Dellios, 2012). This study examined the
practice of sustainability reporting of Indonesia listed and non-listed companies in mining and oil & gas industry
that published standalone sustainability reports in one decade (year 2006 – 2015). Literature study, desk research,
and sustainability report analysis were conducted in this study. Result of this study finds that there is an increasing
trend of sustainability reporting practices. Since 2006 the number of companies in mining and oil & gas industry
making sustainability reports has been increasing, from only 3 companies to 15 companies in 2015. From 2006 to
2015, only economic indicators are consistently presented in the sustainability report, whereas for various
environmental and social indicators are varied each year. The highest number of indicators presented in the
sustainability report relates to the economic aspects of 2009 – 2013 (8-9 indicators), environmental aspects in 2010
- 2013 G3 (25-28 indicators), and social aspects in 2011-2012 (37- 41 indicators). While in other year, the indicator
presented is not as much as the period of the year.
Keywords: sustainability reporting practice, GRI guideline, Indonesia

THE EFFECT OF WORK PASSION TO TURNOVER INTENTION MEDIATED BY WORK ENGAGEMENT AND
JOB SATISFACTION OF THE MILLENNIAL WORKFORCES OF BELANT PERSADA LTD
Corresponding Author: Andhie Novien Dwi Anantaa
Faculty of Economic and Business, Atma Jaya Indonesia Catholic University, Indonesia
Co-Authors: Dr. Sylvia Diana Purbab
Abstract
The purpose of this research was to observe the effect of work passion of the millennial workforces in Belant
Persada Ltd on its turnover intention through work engagement and job satisfaction. The sample is all of millennial
workforces in Belant Persada Ltd, which are 58 employees. The data were collected through questionnaires and
analyzed using Macro PROCESS by Hayes and Preacher through Statistical Package for the Social

76
Sciences (SPSS). The results showed that work passion significantly affect work engagement and job satisfaction.
While the work passion and work engagement are not direct and significant impact on the turnover intention.
Furthermore, job satisfaction brings significantly negative effect to turnover intention. This research failed to prove
the existence of variable work engagement as a mediating variable. In the other hand, job satisfaction successfully
serves as a mediating variable. It presents that work passion can determine turnover intention through increasing
the job satisfaction.
Keywords: Work passion, turnover intention, wok engagement, job satisfaction

DEVELOPING JOB SATISFACTION WHICH SUPPORTS IMPROVEMENT OF ORGANIZATIONAL
PERFORMANCE PRIVATE HIGH SCHOOLS LOCATED IN INDONESIA.
Corresponding Author: Iha Haryani Hatta
Lecturer of Faculty of Economics and Business, Universitas Pancasila, Indonesia
Co-Authors: Setiarini
Abstract
Developing job satisfaction which supports improvement of organizational performance private high schools
located in Jabodetabek (greater Jakarta area), Indonesia. The purpose of this study was to find out the effects of
leadership, organizational culture, work motivation, and competence on job satisfaction and organizational
performance. Respondents in this study consisted of 180 teachers of private high schools located in Jabodetabek
(Greater Jakarta Area) selected using multistage method. Two high schools from each area were selected randomly.
From each high school, 10 teachers were selected to fill the questionnaire. Data analysis was conducted using SEM
(structural equation modeling) method using Lisrel 8,7 software. The results showed that leadership, organizational
culture, and work motivation directly affects job satisfaction. But there’s no direct effect of competence on job
satisfaction. There is a direct effect of organizational culture and competence on organizational performance. But
there is no direct effect of leadership and work motivation on organizational performance. Job satisfaction directly
affects organizational performance. The dominant lane of effects showed in organizational culture effects on job
satisfaction and organizational performance.
Keywords: Leadership, organizational culture, work motivation, competence, job satisfaction, organizational
performance.

THE EFFECT OF MANAGEMENT COMMITMENT ON SERVICE QUALITY TO THE CUSTOMER
SATISFACTION FOR INPATIENT AND POLYCLINIC AT GOVERNMENT HOSPITAL (CASE STUDY FOR
PATIENTS AT DR. SOETOMO HOSPITAL)
Corresponding Author: Lulu Setiawati
Pelita Harapan Surabaya University
Co-Authors:, Josephine Kurniawati Tjahjono
Abstract
The quality of service has become important as the competitive edge in gaining market leadership in the industry.
It becomes the important strategy not only for manufacture, but also service industries. Hospitals as part of the
business in service industries are also need to focus on giving their best service to satisfy their customers. In recent
years, there has been increasing interest in hospital services, as standards of living have changed and there is a
demand for better medical care to improve lifestyles. Improving the quality of medical care services has become
a primary concern for Patients (Amin and Nasharuddin, 2013). Management needs to have commitment to increase
the quality of service. When management is committed to improve service quality, employees will be provided
with more resources for training. The training may enhance the skills of employees in dealing with unexpected
work problems and their competence in making appropriate suggestions for decisions making and at the end will
increase the satisfaction of customers (Abomaleh and Sahari, 2014). This research wanted to find out the effect of
management commitment on service quality to the customer satisfaction at the largest government hospital at East
Java, namely Dr. Soetomo Hospital. The hospital has attained ISO 9001:2008. Data collected by distributing
questionnaires to the people who had become inpatient and polyclinic patients. The data analyzed using PLS. The
result showed that people who have had their treatments as inpatient and polyclinic patients have shown their
satisfactions towards the hospital. The patients have seen the commitment of the management for medical
equipment and facilities improving. The hospital has provided the hospitals with doctors who have high skill.
Keywords: Management commitment, Service quality, Customer satisfaction, Government hospital

77

THE INFLUENCE OF EMPLOYEE ENGAGEMENT TO EMPLOYEE PERFORMANCE IN BUSINESS SERVICE
DIVISION OF PT. TELEKOMUNIKASI INDONESIA
Corresponding Author: Wisnu Dharma Ekosaputro
Telkom University, School of Economics and Business (Master Management)
Co-Authors:, Jafar Sembiring
Abstract
Employee performance is one of the important factors to the success of a company. There are several factors that
affect the performance improvement of employees, one of them is employee engagement. The purpose of this
research is to describe about employee engagement and employee perfomance in Business Service Division of PT.
Telekomunikasi Indonesia and to analyze the influence of employee engagement that consist of satisfaction,
commitment, and advocacy simultaneously and partially on employee performance in Business Service Division
of PT. Telekomunikasi Indonesia. Sample in this research are 135 employees of Business Service Division of PT.
Telekomunikasi Indonesia in Jakarta with permanent contract. The data is collected using questionnaire with 39
items related to employee engagement and employee performance. The analysis technique is path analysis and
calculated data using SPSS for Windows version 20.Descriptive analysis showed that the percentage employee
engagement is high, which the level of satisfaction is 89,67%, the level of commitment is 87,89%, the level of
advocacy is 88,78% and the percentage employee performance is also high at 89,66%. The result of path analysis,
employee engagement that consist of satisfaction, commitment and advocacy have simultaneously significant
influence of 88,78% on employee performance in Business Service Division of PT. Telekomunikasi Indonesia.
Partially, the satisfaction has significant influence at 30,50%, the commitment has significant influence at 26,20%
and the advocacy has significant influence at 43,80%.
Keywords: employee engagement, employee performance

THE IMPORTANT OF CONSIDERING COWORKERS AND COMPENSATION FOR INCREASING JOB
PERFORMANCE OF TEACHER
Corresponding Author: Suryani Maryam
UPN “Veteran” Jakarta, Faculty of Economic and Business
Co-Author:None
Abstract
This research aimed to analyze the effects of compensation and co-workers affecting performance of teachers.
Sampling was done at one of The Private International School in Jakarta, Indonesia by purposive sampling of 36
teachers from November 2011 until March 2012 . Survey data collection techniques using primary and secondary
data. The methods used are : normality, multicollinearity, heteroscedasticity, and multiple regression. As the result
of the research, it shows that coworkers influence teacher’s performance whereas compensation doesn’t affect it.
To sum up, compensation doesn’t increase teacher’s performance. Conversely, the better the social interaction
that exist among coworkers, the more teacher ‘s performance increases..
Keywords: Coworkers, Compensation and Job Performance

78
FUTURE CONFERENCE

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FUTURE WORKSHOPS
Certification on Statistics and Data Analysis (Weekly Programme)

Date: 23 June 2018 (8weeks)
Venue: Innovation and Commercialization Centre, Industry Centre, Technovation Park,
Universiti Teknologi Malaysia, 81300 Johor Bahru, Johor, Malaysia.
Call / Whatsapp +601126277412 or Visit our website http://asiamediterranean.org/ for more
details.
Facebook Page: https://www.facebook.com/infoconnectingasia
Workshop on Systematic Literature Review and Meta-Analysis
Date: 20 May 2018
Call / Whatsapp +601126277412 or Visit our website http://asiamediterranean.org/ for more
details.
Workshop on Structural Equation Modeling (SEM) Using AMOS
Date: 18-19 June 2018
Venue: UTM, Kuala Lumpur, Malaysia
Workshop on Structural Equation Modeling (SEM) Using AMOS
Date: 24 July 2018
Workshop on Structural Equation Modeling (SEM) Using Smart PLS
Date: 25 August 2018
Workshop on Qualitative Data Analysis using NVIVO
Date: 22 September 2018

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WELCOME MESSAGES FROM CONFERENCE CHAIR

Dr. Ir. Amelia Naim Indrajaya, MBA

International Conference on Management, Accounting, Business and Entrepreneurship

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-IE-19 ...................................................................................................................... 7

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-MGT-42 ............................................................................................................... 16

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-MGT-64 ............................................................................................................... 24

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-BUS-85 ................................................................................................................ 32

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-TRS-105 .............................................................................................................. 40

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-MGT-129 ............................................................................................................. 49

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-AF-152................................................................................................................. 58

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-AF-174................................................................................................................. 67

International Conference on Management, Accounting, Business and Entrepreneurship

ABSTRACT ID: ICMABE-2017-MGT-195 ............................................................................................................. 74

International Conference on Management, Accounting, Business and Entrepreneurship

PRE-CONFERENCE TRAINING WORKSHOP

International Conference on Management, Accounting, Business and Entrepreneurship

International Conference on Management, Accounting, Business and Entrepreneurship

GUIDE TO SESSION CHAIRS

International Conference on Management, Accounting, Business and Entrepreneurship

International Conference on Management, Accounting, Business and Entrepreneurship

SESSION CHAIRS & JUDGES

Names Area University

Prof. Dr. Amran bin MD. Rasli Management UTM

Dr. Febrizal Rahmana, S.T., M.M. Business IPMI

Dr. Leonnard Ong, S.E., M.Comm Business-Marketing IPMI

International Conference on Management, Accounting, Business and Entrepreneurship

Professor Dr. Amran Rasli has a Ph.D. in Society, Business &

Amelia Naim Indrajaya

International Conference on Management, Accounting, Business and Entrepreneurship

Harris Turino Kurniawan

Dr. Harris Turino Kurniawan, S.T., M.Si., M.M., holds Doctorate in

Dr. Rima Agristina, S.H, S.E, M.M.

International Conference on Management, Accounting, Business and Entrepreneurship

Shazia Khalid, Ph.D. is Organizational Psychologist and Assistant

Muhammad Imran Qureshi

Muhammad Imran Qureshi is a doctor of management from Universiti

International Conference on Management, Accounting, Business and Entrepreneurship

Dr. Wiwiek M.Daryanto, SE-Ak,MM,CMA is an expert in accounting

Yulita Fairina Susanti

Ir. Yulita Fairina Susanti, M.Sc., Ph.D., graduated with a degree in

International Conference on Management, Accounting, Business and Entrepreneurship

Dr. Febrizal Rahmana, S.T., M.M., is an entrepreneur who has passion

Arif Hoetoro, S.E, M.T., Ph.D , is a Director of Center for Islamic

In 2016, Dr Yeung was nominated as Local Change Leader of United

International Conference on Management, Accounting, Business and Entrepreneurship

Dr. Leonnard Ong, S.E., M.Comm., a dedicated professional, Leonnard

Asto Sunu Subroto

Dr. Asto Sunu Subroto, S.Stat., M.M. a faculty member of IPMI

International Conference on Management, Accounting, Business and Entrepreneurship

Head Editorial Advisory Board

Dr. Muhammad Imran Qureshi

Dr. Ir. Amelia Naim Indrajaya, MBA

Dr. Wiwiek. M. Daryanto, SE.Ak, M.M.

Muhammad Abdul Ghoni

International Conference on Management, Accounting, Business and Entrepreneurship