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Question 1:
o After completing a comparison of current performance
against desired performance levels, identify the corrective
action required to achieve the business plan goal of
improving warehouse productivity by 10%. What type of
corrective actions do you recommend for each
performance improvement (e.g. interim, corrective,
preventative or contingency)?
Error rate
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Question 2:
Critically analyzes the performance against planned
objectives
Identify areas of non-performance
limited resources (staff/equipment)
Only operating in NSW
Lack of funding for large marketing campaign
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Question 3:
Recommend performance improvement strategies
Communicate clear goals and expectations to your
employees
Share information and numbers
Encourage open communication
Not communicating or communicating late can damage
engagement
Actively promote organizational effectiveness, reputation,
values and ethics
Culture
Trust
Build engagement
Create a strong team environment
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Identify development needs of individuals and groups
Employee cannot drive forklift
Employee do not have forklift license
Question 4:
Develop a strategy for reviewing systems processes and
work methods at B&A Toy Warehouse
Using warehouse management system automates
administrative components of the process.
Page 4 of 5
All the new staff have to training to ensure and
understanding about the organization’s policy and goals.
Page 5 of 5