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Deloitte’s Risk Intelligent approach
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and create business value amid uncertainty. This is • Financial Risk
increasingly vital for the survival and growth of Market & Credit Risk
businesses in today’s ever-changing and disruptive Capital Management & Treasury Risk
environment. Accounting & Financial Reporting Risk
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performance and operational excellence in the Assurance
future economy. Enterprise Risk Management
Operational Risk & Transformation
One thing is clear: Risk Powers Performance. Technology & Data Risk
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Cyber Strategy
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Cyber Resilience
Risk Intelligence Challenge
www.facebook.com/RiskIntelligenceChallenge Last year’s theme: Start-up, Risk and You’ Teams had the opportunity to undergo
focused on team’s business ideas, innovative specialized training and pitching experience
capabilities and risk management. through voting from Deloitte consultants.
Saw 100 over undergraduates in application ASEAN RIC might be held overseas this year.*
and shortlisted 8 teams from 36.
Case Question
Mobile, analytics, social media, cloud computing and big data, these new technology enablers
and disruptors are changing the way businesses work. What lessons can you learn from start-
ups in creating business value and stay ahead of your game?
Choose ONE of the case studies listed below and identify specific market challenges
(based on their reputation, regulatory and technological landscape) concerning these
start-ups presently. Provide insights on strategic and innovation decisions that could
potentially benefit these businesses to be resilient through these challenges and
improve on their successes.
Despite the tremendous success, the company had met several debts before turning those into profits. In 2009, Airbnb
had insufficient funds for the company’s survival and risked bankruptcy. While this was subsequently rectified through
improving its aesthetic presentation and brand, this served as an imperative reminder for its founders in complement
creativity and art to their product’s appeal.
Airbnb has also provoked regulation deliberations that are commonly faced by stakeholders in the sharing economy
regarding housing protocols and protection of both hosts and consumers’ interests. Such circumstances remain as
obstacles for Airbnb to overcome. As a small-scale experiment in ‘airbed-surfing’ in its initial stages, Airbnb has come a
long way in the marketplace for accommodations but would still need to respond to rising real-time demands.
References
Oskam, J. (2016), " Airbnb: the future of networked hospitality businesses ", Journal of Tourism Futures Vol. 2 Iss 1 pp. 22
- 42
Kerr, D. (2015, July 14). San Francisco tightens 'Airbnb law' with new amendment. Retrieved from CNET:
https://www.cnet.com/news/san-francisco-board-of-supervisors-vote-on-airbnb/
Schneiderman, E. T. (2014). Airbnb in the city. New York: New York State Office of the Attorney General.
However, just last year, Uber had been plagued by negative media coverage as drivers had begun to congregate in several
cities such as San Francisco and New York to advocate for higher minimum wage. While certain settlements and programs
have been put into place, these unionization issues have cast a shadow over Uber’s image and business.
The taxi service has met with several regulatory concerns with criticisms on the company’s employees and culture, holding
their reputation at risk. Together with controversies dating back to 2014, Uber’s public image had been taken a hit with
lawsuits, privacy data and safety issues. While the start-up has certainly taken a permanent seat in the private transport
industry presently, recent increase of market share from competitors such as Grab and Lyft indicates much to learn for
Uber.
References
Fiegerman, S. (2016, November 28). Uber drivers to join protest for $15 minimum wage. Retrieved from CNN:
http://money.cnn.com/2016/11/28/technology/uber-drivers-minimum-wage-protest/
Monks, K. (2015, October 1). Can a company succeed with a toxic reputation? Retrieved from CNN:
http://edition.cnn.com/2014/12/01/business/success-toxic-rep/
Rogers, B. (2015). The Social Costs of Uber. Retrieved from The University of Chicago Law Review:
https://lawreview.uchicago.edu/page/social-costs-uber
The Economist. (2014, November 22). Uber risks a consumer backlash over its tough tactics. Retrieved from The
Economist: http://www.economist.com/news/business/21633833-uber-risks-consumer-backlash-over-its-tough-tactics-
uber-competitive
Risk Intelligence Challenge
Jan
Preliminary Round
Feb
Submission
Mar
Semi-final Round
Submit case study Teams will need to 6-8 teams will be
document (up to 5 submit to shortlisted. Teams will
pages) excluding riskintelligence.c@gmail. receive mentorship and
appendices. com training.
Font: Times New By 12th February 2017, Case presentation with
Roman size 12 Monday, 2359 in order details to be released at
to qualify for semi-finals. a later date.
Teams could assess the start-up of their choice in the following aspects, if applicable, but are not limited to:
01 04
Concept/Idea Development Marketing and Branding
• Sources of ideas and • Entrepreneurial marketing
creativity • Market segmentation
• Demand and supply in the • Digital and social media
market platforms
• Effectuation and Causality • Branding strategy
• Franchising
02 05
Feasibility Analysis Financial Analysis
• Viability and • Profit and Loss Statement
attractiveness • Securing capital and venture
• Business opportunities financing
• Planning business models • Budget projection
• Break-even analysis,
payback period
03
• Utilization of assets
Industry Research • Government grants and
• Competitive strategy investors
• Value creation
• Potential conflicts
01 04
Start-up Challenges Coherence in Report
• Identifying specific • No spelling and grammatical
challenges and complications error
faced by the start-up based • Good usage of language and
on reputational, regulatory proper sentence structures
and technological
infrastructures
02 05
Insights Assessment References
• Providing feasible and • Reliable sources and cited
scalable insights by appropriately
proposing strategic and • Accurate use of information
innovative decisions and
describing plan for
resilience and improvement
03
Market Analysis
• Evaluation of market,
industry size, maturity
and overall trends.
Outlook for major
competitions and
consumer demographics
dechin@deloitte.com seoloh@deloitte.com
aaronpillay.2015@accountancy.smu.edu.sg melissangia.2015@accountancy.smu.edu.sg
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