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Context
India is currently the world’s second-largest telecommunications market and has
registered strong growth in the past decade and half. The Indian mobile economy is
growing rapidly and will contribute substantially to India’s Gross Domestic Product (GDP).
From having 9-10 mobile operators in each circle just a few years ago, Indian telecom
sector is all set for a major consolidation that would reduce the number of players to 3-4.
Reliance Jio’s September 2016 launch led to cut throat competition in the telecom market
in India. Following that all the other players are facing the heat and changing their
policies. Earlier this month, Bharti Airtel, the country’s largest telco, reported its lowest
consolidated net profit in four years. Some of this was also due to the demonitisation
initiative.
Idea Cellular agreed to merge with the Indian unit of the U.K.-headquartered Vodafone
Plc, making it a $23 billion giant. The merged entity becomes India’s largest mobile
telephony and data service provider with 39.25 crore customers, ahead of the current
market leader Airtel, which has a 26.44 crore user base.
The merger will push more merger moves in the telecom sector. For example -
BhartiAirtel has already bought assets of Telenor and Reliance Communication, Aircel,
Tata Teleservices and MTS are in talks for merger.
Introduction
The foundations of India’s telecom revolution were laid back in the 1980s by the former
Prime Minister Rajiv Gandhi and Sam Pitroda. Later the government came up with its 1999
National Telecom Policy. In 1991, there were six phones per 1,000 people in the country at
the time.
In the last 2 decades, India has become the world's second-largest telecommunications
market, with over 1.0 billion subscribers as of May 2015. The wireless segment (97.36 per
cent of total telephone subscriptions) dominates the market. It is also the second largest
country in terms of internet subscribers. The country is now the world’s second largest
smartphone market and will have almost one billion unique mobile subscribers by 2020.
Recently, Reliance launched low price data and calling services JIO which led to stiff price
competition in the telecom market in India. Following that the competitors Idea Airtel and
Vodafone reduced their rates and faced a steep loss in their revenues.
To meet the challenges, Idea Cellular with Vodafone India have announced their merger
making the joint entity biggest in telecom sector in terms of subscriber base and revenue
share of total market. Merger that creates a telecom giant has wide-ranging implications for
the industry, services, the staff and consumers.
The merger will push more merger moves in the telecom sector. For example - BhartiAirtel
has already bought assets of Telenor and Reliance Communication, Aircel, Tata Teleservices
and MTS are in talks for merger.
The policies of the Government of India along with strong consumer demand have been
instrumental in the rapid growth in the Indian telecom sector. The government has fast-
tracked reforms in the telecom sector and continues to be proactive in providing room for
growth for telecom companies. Some of the other major initiatives taken by the
government are as follows:
The Government of India has allocated Rs 10,000 crore (US$ 1.5 billion) for rolling
out optical fibre-based broadband network across 150,000 cumulative gram
panchayats (GP) and Rs 3,000 crore (US$ 450 million) for laying optical fibre cable
(OFC) and procuring equipment for the Network For Spectrum (NFS) project in 2017-
18.
The Ministry of Communications & Information Technology has launched Twitter
Sewa, an online communications platform for registration and resolution of user
complaints in the telecommunications and postal sectors.
The TRAI has released a consultation paper which aims to offer consumers free
Internet services within the net neutrality framework and has proposed three
models for free data delivery to customers without violating the regulations.
The Government of India has liberalised the payment terms for spectrum auctions by
allowing two options of payments to telecom companies for acquiring the right to
use spectrum, which include upfront payment and payment in instalments.
The TRAI has recommended a Public-Private Partnership (PPP) model for BharatNet,
the central government’s ambitious project to set up a broadband network in rural
India, and has also envisaged central and state governments to become the main
clients in this project.
The government has enabled easy market access to telecom equipment and a fair
and proactive regulatory framework that has ensured availability of telecom services
to consumer at affordable prices.
The deregulation of Foreign Direct Investment (FDI) norms has made the sector one
of the fastest growing and a top five employment opportunity generator in the
country. Foreign Direct Investment (FDI) cap in the telecom sector has been
increased to 100 per cent from 74 per cent.
Impact Analysis
Messier price wars -Aggressive entry of Reliance Jio has launched a big price war. With its
free services, Jio has upset the bigger players. The Vodafone-Idea merged entity will only
add fuel to the fire. Since the merged entity will have more resources, the telecom price war
is going to get messier. Idea-Vodafone merger may lead to more consolidation. Reliance
Communications, Tata Teleservices and Aircel are already in talks for merger. Airtel has
bought India operation.
Higher prices in long term - Though the consolidated entities would fight the price war for a
year or two, prices are going to increase in the long term. With fewer companies in the
sector, there is a higher chance of consensus on prices. Moreover, as the new biggies offer
better consumer experience, it cannot come at low prices.
Financial Health - Overall consolidation in the debt-ridden telecom industry will lead to
better financial health and sustainability of companies. Since consolidation will leave only
three big companies in the industry, there will be less competition and bigger revenues.
Layoffs -Vodafone-Idea merger will result in duplication of resources across the country
which might require job cuts too.
Service quality - Consolidations in the telecom sector will lead to pooling of vital resources
and infrastructure, which will inevitably lead to better service quality and customer
experience. A merged entity will also have reduced financial challenges, which will
encourage it to spend more on quality of service.
Role of regulators
Competition Commission of India has to make sure that such mergers do not cause
or are likely to cause an "appreciable adverse impact" on competition and ensure
that merger do not create abusive situation of the market monopoly or cartel.
On the other hand, TRAI has to make sure level playing field and fair competition
among players even after merger.
Conclusion
After robust growth since late 90’s telecom sector has now entered era of turbulence with intense
competition among service providers leading to either exit or merger of inefficient firms. This will
improve service quality, financial holding of firms but may lead to job cuts and lay off. It is the job of
regulators to keep a tight vigil and make sure mergers does not lead to monopolistic tendencies and
reduction in welfare of consumers. The Indian telecommunications sector is at an inflection point as
significant as the first mobile phone revolution but this time centred around data.