1

Week 11 – System Operation and

Management

Instructions: Apply your knowledge on the mini cases stated below, analyze the situation and answer the
following queries enumerated per item

1. Sand and Surf Retailers

Situation: Sand and Surf Retailers recently acquired several smaller companies to expand its chain of
clothing outlets. To establish consistency for the current organization and future acquisitions, Sand and
Surf decided to develop an in-house application called SPS (Standard Purchasing System). The SPS system
would standardize purchasing practices for each Sand and Surf subsidiary and manage all purchasing
information. System testing will be completed by the end of the week.

1. What types of documentation are needed for this application?

2. During application development, what steps should the IT staff follow to develop a structure chart?
3. What suggestions do you have for help screens and online tutorials?
4. What types of testing should be performed? What types of test data should be used?

2. Albatross Airfreight

Situation: Albatross Airfreight specializes in shipping cargo via air across North America. In an effort to
modernize, the company has begun to computerize manual business processes. The new IT
infrastructure includes a computer system that tracks cargo from departure point to destination. At this
point, the new system is ready for implementation. Systems analysts are modularizing the system, and
programmers are ready to start coding the first modules.

Assessment Tasks
 2

1. What issues should systems analysts and programmers discuss before they proceed with the project?
2. As a systems analyst on this project, how would you describe your primary responsibilities, and how
could you contribute to the quality of the finished product?
3. As a programmer, how would you describe your primary responsibilities, and how could you
contribute to the quality of the finished product?
4. Will the use of structure charts be beneficial during this stage of development? Discuss the advantages
of structure charts compared with flowcharts and pseudo- code.

Reference: Shelly, Cashman, Rosenblatt. (2012). Systems Analysis and Design. 9th Edition. Chapter 11
Managing Systems Implementation pp556 - 557

Note :
1. Submit the file in PDF with a filename: LASTNAME-WK11- Assessment Task Submission due date
will be posted.

Link: http://romisatriawahono.net/lecture/sad/reference/Shelly%20-
%20Systems%20Analysis%20and%20Design%209th%20Edition%20-%202011.pdf

Assessment Tasks