Question 1

Question text

Which statement doesn't describe why it is

important for managers to understand individual
differences among their employees?
Select one:
a. Individual differences impact the feelings, thoughts, and behaviors
of each member of the organization.
b. Individual differences affect job performance.
c. Individual differences affect job desription.
d. Individual differences affect job stress.

Question 2
Question text

Research suggests that genetic factors determine

_________ of the variation observed in people's
personalities.
Select one:
a.One third
b. About half
c. None, because environment and life experiences shape personality.
d. One fourth

Question 3
Question text

Which of these statements least describes a

determinant of personality?
Select one:
a. Lack of success in making friends or keeping a job.
b. Personality is inherited, fixed at birth, and doesn't change.
c. The number of children in the family
d. Parental permissiveness

Question 4
Question text

Personality may be a good predictor of the on-the-

job behavior of workers in which of the following
jobs?
Select one:
a. Cook for a fast-food restaurant chain
b. Accountant
c. Automobile Assembly Line Worker
d. Professor of British Literature

Question 5
Question text

The "Big Five" model of personality places five

general personality traits at the top of the trait
hierarchy. Some of the "Big Five" are:

Select one:
a. Neuroticism, conscientiousness, agreeableness
b. Neuroticism, intuition, openness to experience
c. Intraversion, univision, conscientiousness
d. Conscientiousness, univision, agreeableness

Question 6
Question text

According to the "Big Five" model, a person who

exhibits specific traits such as trust, tender-
mindedness and straightforwardness would be
 regarded as someone who demonstrates a high
level of:
Select one:
a.Unconsciousness
b. Openness to experience
c. Agreeableness
d. Conscientiousness

Question 7
Question text

Hector believes that his own ability, effort, and

actions determine what happens to him. This means
that Hector:
Select one:
a. Conscientiousness
b. Has an ego problem
c. Has an internal locus of control.
d. Has a Type B personality

Question 8
Question text

Sarah is a manager at Colonial Bank. She expects to

be a vice president by the time she is 35 years old,
preferably sooner. During the past twelve months:
She worked an average of 65 hours per week. She
told a co-worker that she is most productive at the
end of the day after everyone else leaves. She fired
two tellers because she didn't think they were
learning their jobs fast enough. One might conclude
that Sarah:
 Select one:
a. Sarah is a good team player.
b. Has a Type B personality
c. Has no personality
d. Has a Type A personality

Question 9
Question text

Lower-and middle-level managers will probably

experience higher managerial motivation and
performance when their combination of needs
consists of:
Select one:
a. High need for power and lower need for affiliation, and
achievement.
b. A high need for achievement and power and lower need for
affiliation.
c. High need for achievement and lower need for affiliation and power.
d. Equal lower need for affiliation, achievement, and power.

Question 10
Question text

The ability to understand and manage one's own

feelings and emotions and the feelings and
emotions of others is:
Select one:
a. Cognitive ability
b. Intuitive ability
c. Emotional ability
d. Affiliation ability

Question 11
Question text

Individual differences may be grouped into two

categories: differences in knowledge and differences
in ability.
Select one:
True
False

Question 12
Question text

Research shows that personality is not determined

by nature or biological heritage. Life experiences
determine personality and that is why a person's
personality can change over time.
Select one:
True
False

Question 13
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Personality is always a good predictor of a worker's

on-the-job behavior.
Select one:
True
False

Question 14
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An understanding of workers' personalities and the
situation in which they perform best enables a
manager to help workers perform at a high level
and feel good about the work they are doing.
Select one:
True
False

Question 15
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Outcomes and results are always positive when all

members of the organization view opportunities
and problems in the same way.
Select one:
True
False

Question 16
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Personality is a collection of traits that describe how

the person generally tends to feel, think, and
behave.
Select one:
True
False

Question 17
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Extraversion and neuroticism can also be
respectively referred to as positive affectivity and
negative affectivity.
Select one:
True
False

Question 18
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Both nature and nurture determine cognitive and

physical abilities.
Select one:
True
False

Question 19
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The ability to understand and manage one's own

feelings and emotions and the feelings and
emotions of others is emotional ability.
Select one:
True
False

Question 20
Question text

Ability measurement tests are an important part of

the selection process and managers should always
administer them before extending a job offer.
Select one:
True
False