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VNX 5400 Procedures
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VNX5400 Activity Type: Hardware Replacements
2U Disk Array Enclosure: Power Supply
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Contents
Preliminary Activity Tasks ...................................................................................................3
Read, understand, and perform these tasks.................................................................................................3
Page 2 of 26
Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.
Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity
494698: Numeric LED on 25 drive enclosure LCC (303-104-000E) may not display correctly
DELL EMC Manufacturing have found that certain releases of LCC 303-104-000E (25 drive LCC) may
not display their Bus ID and/or their Loop ID correctly. The the LED is made up of 7 LED segments,
however some of the LED segments may not light correctly.
This can cause misidentification of a number, for example, 8 may display as 0 if the middle LED
segment does not display.
488877: Data unavailable during a controlled reboot while running Rel 33 P155
In Rel 33 P155 during a controlled reboot, an issue maybe encountered where a lun(or luns) may not
accept I/O for 50+ seconds during the trespass process. There is a strong probability that this issue
will be impactful when upgrading from Rel 33 P155 to any later release of code. Dell EMC strongly
recommend to installs KB488877-01.01.5.001-armada64_free.ndu (available on support.emc.com)
prior to attempting an install of any VNX OE version when upgrading from Rel 33 P155.
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2. [ ] This is a link to the top trending service topics. These topics may or not be related to this activity.
This is merely a proactive attempt to make you aware of any KB articles that may be associated with
this product.
VNX Top Service Topics
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EMC Confidential Information version: 7.0.6.19
Page 5 of 26
Replacing a power supply/cooling module in a 25-drive disk-
array enclosure
Note: The next section is an existing PDF document that is inserted into this procedure. You may see
two sets of page numbers because the existing PDF has its own page numbering. Page x of y on the
bottom will be the page number of the entire procedure.
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EMC Confidential Information version: 7.0.6.19
Page 7 of 26
EMC® VNX® Series
November, 2014
Note
Do not completely remove assembly- or enclosure-level hardware from the system or rack
unless specifically directed. Figures in this procedure depict hardware completely removed
to increase their clarity.
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Before you begin
Before you begin this maintenance activity, refer to the component handling instructions.
You should also review the entire procedure prior to beginning any maintenance activity
on the system.
CAUTION
These procedures are not a substitute for the use of an ESD kit. Follow them only in the
event of an emergency.
l Before touching any unit, touch a bare (unpainted) metal surface of the enclosure.
l Before removing any unit from its antistatic bag, place one hand firmly on a bare
metal surface of the enclosure, and at the same time, pick up the unit while it is still
sealed in the antistatic bag. Once you have done this, do not move around the room
or touch other furnishings, personnel, or surfaces until you have installed the unit
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Replacing a power supply/cooling module in a 25-drive disk-array enclosure
l When you remove a unit from the antistatic bag, avoid touching any electronic
components and circuits on it.
l If you must move around the room or touch other surfaces before installing a unit,
first place the unit back in the antistatic bag. When you are ready again to install the
unit, repeat these procedures.
CAUTION
For a module that must be installed into a slot in an enclosure, examine the rear
connectors on the module for any damage before attempting its installation.
l Store a CRU in the antistatic bag and the specially designed shipping container in
which you received it. Use the antistatic bag and special shipping container when you
need to return the CRU.
CAUTION
A sudden jar, drop, or even a moderate vibration can permanently damage some
sensitive FRUs.
CAUTION
Some CRUs have the majority of their weight in the rear of the component. Ensure that
the back end of the CRU is supported while installing or removing it. Dropping a CRU
could result in personal injury or damage to the equipment.
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Figure 1 2U DAE, front view
3 4
1 2
(1) 2.5" Disk drive within a disk carrier, slot 0 (3) DAE fault LED (amber)
(2) 2.5" Disk drive within a disk carrier, slot 24 (4) DAE power status LED (blue)
3 4
#
X4
X4
SAS
6 Gb
A
6 Gb
SAS
X4
X4
1 2
(1) LCC A, with SAS ports and enclosure (3) Power supply/Cooling module, B-side
and bus LEDs
(2) Power supply/Cooling module, A-side (4) LCC B, with SAS ports and enclosure
and bus LEDs
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Replacing a power supply/cooling module in a 25-drive disk-array enclosure
disk drive while they are in use. Disk drives are extremely sensitive electronic
components.
l Enclosure chassis and midplane
In a DAE enclosure chassis, a midplane separates the front-facing disk drives from
the rear-facing LCCs and power supply/cooling modules. It distributes power and
signals to all components in the enclosure. LCCs, power supply/cooling modules,
and disk drives plug directly into the midplane.
l LCCs
In a DAE, an LCC supports, controls, and monitors the DAE, and is the primary
interconnect management element. Each LCC includes connectors for input and
expansion to downstream devices. An enclosure address (EA), or enclosure ID,
indicator is located on each LCC. Each LCC includes a bus (loop) identification
indicator.
l Power/Cooling modules
In a DAE, the power supply/cooling module integrates independent power supply and
blower cooling assemblies into a single module.
Each power supply is an auto-ranging power-factor-corrected, multi-output, off-line
converter with its own line cord. The drives and LCC have individual soft-start
switches that protect the disk drives and LCC if you install them while the disk
enclosure is powered up. A disk or blower with power-related faults will not affect the
operation of any other device.
In a DAE, the enclosure cooling system consists of dual-blower modules in each
power supply/cooling module.
Locating 2U DAEs using rear LCC identifier LEDs
Each expansion DAE in the system was configured with an enclosure address (EA)
number, sometimes called a enclosure ID, and a bus (loop) identification number at the
time of its installation.
On the rear of the LCC (A and B), an LCC enclosure ID indicator is provided. This ID
indicator is a seven-segment LED display for displaying decimal numbers. The LCC
enclosure ID appears on both LCCs (A and B) which is the same ID number. The enclosure
ID is set at installation.
Figure 3 DAE5S LCC enclosure ID (enclosure address) and bus ID
LCC enclosure ID Bus (loop) ID
6 Gb
SAS
X4
X4
VNX-000277
Each LCC includes a bus (loop) identification indicator. This indicator includes two seven-
segment LED displays for displaying two digit numbers. The SP initializes the bus ID when
the operating system is loaded. In the example image, the LCC of this DAE5S DAE display
information identifying its DAE as enclosure 0 in bus 0 in its storage system.
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Disabling Connect Home and email notifications
Use the following steps to disable Connect Home and email notification.
Serial port
2. Open a terminal emulation program (For example, HyperTerminal or PuTTy) and use
the following settings to create a serial connection to CS 0:
l Bits per second: 19200
l Data bits: 8
l Parity: None
l Stop bits: 1
l Flow control: None
l Emulation: Auto Detect
l Telnet terminal ID: ANSI
3. Login as nasadmin.
4. Become the root user:
$ su root
Password:
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Replacing a power supply/cooling module in a 25-drive disk-array enclosure
3. Verify that the email notification service has stopped (is not enabled):
# /nas/bin/nas_emailuser -info
Results
Connect Home and email notifications are now disabled. After completing the procedure,
be sure to enable Connect Home and email notifications.
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Figure 5 Fault LED on an AC power/cooling module
CL4581
NOTICE
Access to the disks in your enclosure will time out and the disks will spin down two
minutes after a power/cooling module is removed from the enclosure. While the system
can continue operating on a single power supply, the loss of a module’s two blowers
causes a time-out unless you replace the module within two minutes.
When replacing a power/cooling module, make sure the green light on one module has
been steadily on for at least 5 seconds before removing power from the second module.
Procedure
1. Attach an ESD wristband to your wrist and the enclosure.
2. On an AC power/cooling module, release the cable retention bail and unplug the
power cord (Figure 6 on page 8).
Figure 6 Unplugging the power cord from an AC power/cooling module
CL5002
3. On an DC power/cooling module, pinch the spring releases on each side of the power
cord plug and pull the plug out of the connecto (Figure 7 on page 9).
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Replacing a power supply/cooling module in a 25-drive disk-array enclosure
Spring
Release
CL5060
4. Remove the power/cooling module (AC module shown in Figure 8 on page 9):
a. Press the orange handle button to release the module.
b. Pull the latch outward and remove the power/cooling module from its slot.
NOTICE
To protect a running system from overheating, the enclosure times out unless you
replace the power/cooling module within two minutes.
CL4575
Unpacking a part
Procedure
1. Wear ESD gloves or attach an ESD wristband to your wrist and the enclosure in which
you are installing the part.
2. Unpack the part and place it on a static-free surface.
3. If the part is a replacement for a faulted part, save the packing material to return the
faulted part.
Unpacking a part 9
Page 16 of 26
Installing the replacement power/cooling module
Procedure
1. Install the replacement power/cooling module in the enclosure within two minutes
(AC module shown in Figure 9 on page 10):
a. Gently insert the power/cooling module into the enclosure, being sure that the
module is completely seated.
b. Press the latch in to secure the power/cooling module.
Figure 9 Installing an AC power/cooling module
CL4576
10
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Replacing a power supply/cooling module in a 25-drive disk-array enclosure
CL4591
3. For a DC power/cooling module, push the power cord plug into the connector until it
snaps in place.
Finishing up
After completing the maintenance activity, follow the tasks in this section to return the
system to production ready.
Finishing up 11
Page 18 of 26
example, if a check does not pass), correct the error, following the instructions provided,
and then re-run the command before continuing.
Note
It is not required that you correct the Warnings or Information notifications at this time,
though it is recommended that these notifications be reviewed.
2. From the Connect Home configuration, determine the connections that are enabled:
# /nas/sbin/nas_connecthome -i
# /nas/sbin/nas_connecthome -t -email_1
or
# /nas/sbin/nas_connecthome -t -email_2
or
# /nas/sbin/nas_connecthome -t -https
12
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Replacing a power supply/cooling module in a 25-drive disk-array enclosure
or
# /nas/sbin/nas_connecthome -t -modem_1
4. Verify email notifications is configured:
# /nas/bin/nas_emailuser -info
If the Recipient Address(es) field is empty, email notifications has not been
configured and does not need to be enabled. If you want to configure email
notifications, use the /nas/bin/nas_emailuser command or Unisphere to
configure it.
If the Recipient Address(es) field is populated, email notifications was enabled. Re-
enable email notifications:
c. Test the configuration and verify that the configured Recipient Address(es)
received the test email:
# /nas/bin/nas_emailuser -test
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quality of the user publications.
Please send your opinion of this document to:
techpubcomments@EMC.com
Page 20 of 26
Copyright © 2011-2014 EMC Corporation . All rights reserved. Published in USA.
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without
notice.
The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with
respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a
particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software
license.
EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries.
All other trademarks used herein are the property of their respective owners.
For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).
14
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Numeric LED on 25 drive enclosure LCC (303-104-000E) may
not display correctly
Note:
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Restricted View
Version: 2 Article Type: Break Fix Audience: Level 40 = Employees and Partners Last Published: Thu Jan 19 12:51:04 GMT 2017
Summary: LED Segments on the numeric LCC ID may not display correctly. This can affect both the Loop and/or the Enclosure ID's
Issue: DELL|EMC Manufacturing have found that certain releases of LCC 303-104-000E (25 drive LCC) may not display their Bus ID and/or their Loop ID correctly. The
the LED is made up LED is made of 7 LED segments, however some of the LED segments may not light correctly.
This can cause misidentification of a a number, for example 8 may display as 0 if the middle led segment does not display.
Page 23 of 26
3. Blown Enclosure ID (was 7 in this case)
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Resolution: The faulty LED does not impact I/O activity, however may impact installation or future troubleshooting. If the issue is encountered at a customer site, please revie
if needed.
If this issue is encountered during installation or troubleshooting, manual cable and or enclosure check may be required to complete installation or troubleshootin
Shared: Yes
Article Properties: Validation Status: Approved Original Create Date: Thu Jan 19 12:50:50 GMT 2017
Channels: Customer , Internal App First Published: Thu Jan 19 12:50:40 GMT 2017
Originally Created By: Griffin GearoidT Last Modified: Thu Jan 19 12:51:04 GMT 2017
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EMC Confidential Information version: 7.0.6.19
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