LOYOLA INSTITUTE OF BUSINESS ADMINISTRATION, 2019

HUMAN RESOURCE MANAGEMENT

4th Term

HRM Practise of Wipro Limited

Assignment Topic: Case study

Critically Assess the HRM Practise in your organization and indicate

the present status and the Gap and provide your suggestions for the
same.
1. Recruitment & Selection
2. Induction
3. Goal Setting
4. Performance appraisal
5. Training and development

ARVINTH S
P18012
PGDM Part Time 2018
Faculty: Dr. S Arockiasamy
 LOYOLA INSTITUTE OF BUSINESS ADMINISTRATION, 2019

September 15, 2019

Overview
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology,
consulting and business process services company. We harness the power of cognitive computing, hyper-
automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital
world and make them successful. A company recognized globally for its comprehensive portfolio of
services, strong commitment to sustainability and good corporate citizenship, we have over 160,000
dedicated employees serving clients across six continents. Together, we discover ideas and connect the
dots to build a better and a bold new future

Helping clients create successful and adaptive businesses

Serving clients in 175+ cities across 6 continents, we help customers do business better by leveraging our
industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically
aligned business model. Our 55+ dedicated emerging technologies ‘Centres of Excellence’ enable us to
harness the latest technology for delivering business capability to our clients. Wipro also champions
optimized utilization of natural resources, capital and talent.
We are a trusted partner of choice for global businesses looking to ‘differentiate at the front’ and
‘standardize at the core’ through technology interventions. As organizations re-engineer themselves to be
more responsive to customer needs, Wipro is well positioned to be a partner and co-innovator to
businesses in their transformation journey - by identifying new growth opportunities and facilitating their
foray into new sectors and markets.
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Our Culture
Spirt of Wipro: It is the core of Wipro and our values is our character and reflected consistently in all our behaviours.

Work Environment: Our culture is the foundation of our success and it is completely people oriented, touching lives and
making a difference to employees, stakeholders, customers and partners alike. We believe that excellence is not a
destination but a journey of continuous improvement and we keenly promote an open culture, encouraging feedback, and
actively transforming it into action.

Business Ethics: A finely articulated code of Business Conduct helps us achieve the highest levels of transparency and
propriety, thus strengthening the foundations of our business.

Code of business conduct: As a Wiproite you will be expected to read and understand the Wipro Code of Business Conduct
and Ethics (referred to as "Code"), uphold these standards in day to day activities, comply with all applicable policies and
procedures, and ensure that all agents and contractors are aware of, understand and adhere to these standards.

Ombudsperson: Wipro does not tolerate any malpractice, impropriety, abuse or wrongdoing. This policy has been
introduced by the company to enable individuals to raise concerns about any malpractice, impropriety, abuse or wrongdoing
at an early stage and in the right way, without fear of victimization, subsequent discrimination or disadvantage.

Our Brand

We live and work in a new world. One where there are no more singular events or isolated actions. Where everything and
everyone is interconnected. It is a disruptive world, but one of endless opportunities. And, one where Wipro sees the
potential for our clients at every intersection, every disruption, every touchpoint. We celebrate this world and work to
advance it every day by forging the connections and collaborations that reveal possibilities. Breaking boundaries.
Synthesizing across silos. Deconstructing divisions. We’re building ever-closer connections to reveal ideas bolder than ever
before.

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Sl. HRM Present status GAP Your contribution
No Practise
1 Recruitment Apply online Fresher was Job responsibility
and selection 1) Apply for a particular job. recruited through are need to be
Wipro has created web portal for job college campus but mentioned clearly in
applying. User friendly choose your now fresher can the in the Job
particular job and fill the details and attend interview description.
upload the resume for the same. directly.
2) Upload you resume any. Offer need to be roll
If you didn’t find job then Upload the Retention bonus for out quickly.
resume anyway, once the vacancies the employee who
available will be contacted. has worked with Previous employee
Evaluation Wipro for more can re-join the
1) Interview and discussions than 3 years. project
Interview invite will be sent for
candidate. No bonds or Onsite opportunity
2) Assessments agreement to stay
Technical interview will be for the company
conducted for the candidate. Written
test, Group discussion or Face to face Lot of assessment
interview. test will be
Documentation conducted like,
1) First round of documentation of aptitude test, Group
competitive offer. discussions, F2F,
Login credential will be given to before offer role
candidate to upload the documents. out
2) List of documents for required for
Human resource.
Previous organisation resignation
acceptance Email, Service
certificates, Bank account details etc.
Offer
1) Discussion of offer
Job roles and responsibility, Salary
and perks, facilities etc
2) Offer acceptance
Once the negotiation is completed
with the candidate, offer will releasee
which contain salary annexure and
perks details, candidate need to reply
the Email to HR for acceptance.
Joining
1) Checking your credentials (BGV)
Background verification will be
initiated through 3rd party vendor and
physical verification done for the
same.
2) Special Induction program
Once the formalities over HR will be
sending invite to attend the induction.

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2 Induction HR Manager Candidate will be invited It was a more oral Polices needs to be
for the Induction program Power point communication and explained in depth
presentation will be played. now it has been with proper
1) Introduction about the company, digitalized and test explanation.
History, Growth take place, culture will be conducted
and values of the company. for the same, Real life incidents
2) Key people names and responsibility need to be shared
will be informed to the candidates. Lot other incidents whenever the
3) Company policies and procedures. where shared to employees voliates
Ethics and work culture colleagues for the the rule and the
4) Shift timings, Perks etc. awareness. impact
5) Welcome kit will be issued.
Admin representative It usually happens
6) Cab facilities and shutter availability. for 3 days and
7) Do and don’ts inside the campus area. induction will be
8) Campus facilities such as Gym, conducted in 5-star
canteen hotels where now it
9) Access card, tailgating and ID card has been conducted
display is must in the campus.
10) Safety and security policies MCQ
Test will be conducted for the session
took place.
3 Goal Setting 1) Upon arrival All the access will be Previously the Goals needs to be
initiated by the project manager for goals are based on assigned based on
the new joiner. the project the ability and
2) Company process and business requirement and knowledge of the
knowledge will be shared among not constant. individual. Eg: - For
employees. commerce student
3) Goals will be explained to the automation is not
candidate and needs to be achieved right goal.
within the due date.
4 Performance 1) Wipro conducts performance
There was no Hike rate need to be
appraisal appraisal on quarterly basis, where
appraisal but increased
the variable pay will be paid based on
currently bonus and
performance for the quarter. appraisal given Promotion needs to
2) Yearly performance appraisal will be
every quarter be given for the
issued collective appraisal of allPreviously the employees who
quarter hierarchy very long perform good
3) Pay scale hierarchy based on band where the
promotion will be
issued based stay in
Wipro
5 Training and 1) Education assistance, other benefits Previously it was Cab facility should
Development such as Gym, Yoga, Medical etc free of cost but be both way, Gym,
2) Soft skills and automation class has currently it is yoga other benefits
been initiated for the process charged needs given free to
improvement employee

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