Chapter: 01

Introduction
INTRODUCTION
Theoretical knowledge is not enough for a student. There is difference between theoretical
knowledge and the practical field experiences. So, those two should be synchronized. The most
important purpose of an internship program is to know about rules, regulation and environment
that an organization usually has. An internship program will also help students to gather some
experiences which help to achieve some arts to participate actively in the corporate world or in a
real job field.
This report is being prepared as a requirement for the fulfillment of the BBA
program at BUBT. The topic of this report is the training and development program of Jamuna
Bank Limited.

SIGNIFICANCE OF THE STUDY

Any theoretical study will worth a great value when it can be applied in the real life or in the
practical world. So the students need to know the proper application of theoretical knowledge to
the real world. When students engage in the internship program, can know the application of
their knowledge.
The world is changing rapidly to face the challenge of competitive free market economy.
To keep pace with the trend each and every organization seeks employees who have the best
combination of the practical knowledge with the theoretical knowledge. Internship is a program
through which the students can gather the practical world knowledge. So the internship program
will help the students’ knowledge building in two specific fields one is through the program the
students can gather the real world knowledge ad second is the students after being graduates can
achieve capabilities to write about the practical world.

OBJECTIVE OF THE STUDY

The objectives of the study are -
a) To describe the training needs assessment (TNA) process of Jamuna Bank Limited;
b) To show the training and development methods followed by Jamuna Bank Limited;
c) To know the attitude of employees toward the training and Development program of
JBL;
d) To identify the weakness(s) and recommend necessary measures to overcome them.

METHODOLOGY OF THE STUDY

The methodology of the study covers the following areas:

Research Design
This is a descriptive type of research which briefly reveals the overall training and development
procedures of Jamuna Bank Ltd. It has been conducted by collection both primary and secondary
data.
Sources of Data and the Questionnaire
This report is based on both primary and secondary data and those were collected from the
different sources.
Primary Source: The primary source of data for this report was the questionnaire survey.
Secondary Source: Secondary data sources were as follows:
 Annual reports of JBL(2014);
 Different published documents of the bank;
 Data available with the website of JBL;
 Related books.
Questionnaire Design: The questionnaire was prepared with both open and close-ended
questions. Each close-ended question contained the five point Likert scale of measurement.

Population and Sampling Plan

The population and the sampling plan of the study were:
Population: The targeted population was the employees working at the Jurain Branch of Jamuna
Bank Ltd.
Sample Size: The size of the sample was 12 employees. Among them there were some executive
level employees and some operational level employees. The following table shows the sample
details:

Table 1: The Sample Size

Designation No. of Employees
Executives 04
Operation Employees 08
Total 12

Sampling Method: The non-probability convenient sampling method was used to identify the
respondents.

LIMITATION OF THE STUDY

The major limitations of this study were:

Time limitation
To complete the study, time was limited by three months. It was really very short time to know
details about the overall tanning and development programs of an organization like Jamuna Bank
Ltd.

Reluctance of the employees

Some of the employees were found to be reluctant and unwilling to provide the required
information. The employees were found extremely busy to perform their daily duties and
responsibilities.

Lack of Record and Inadequate information

Inadequacy of sufficient written documents was also the notable limitation of this study. In many
cases up-to-date information was not available.

Secrecy
While collecting data, some of the employees did not disclose much information due to the
confidentiality of the organization. Every organization has some secrecy, which cannot be or
should not be disclosed to the outsider. So the organization did not give the access to those
affairs.