RICI Mohammad Abdullah Al Azzaz Co. Ltd.

Job Role; Responsibilities & Authorities

Doc. # IMSPR-06/F01 New Issue Effective date: 20 February 2018 Page 1 of 2

POSITION: Manager Operations

STATUS: Active REGION/SITE: ALL

DEPARTMENT: C&T PROGRAM:

Professional
CLASSIFICATION: CONDITIONS: Relevant Experience
& Approvals

REPORTING TO: Director Operations

DIRECT REPORTS: Director Operations

RELATIONSHIPS: Internal Scheme Office / HODs/QMSR/ Coordinators / Sales Manager / HR / Finance

External Clients / Professional Individuals / Associations / ARAMCO

REMUNERATION: As per agreed with HR

COMPLIANCE: All Local Saudi Arabia Laws

Job purpose

To plan and supervise all activities of C&T department and achieve bottom line for the department.

Qualifications

- Master’s Degree
- Holding certificates or diplomas required for the approval for audit products

Skills
- Leadership and coaching skills
- Good communication skills
- Computer related skills
- Conflict management and negotiation skills

Duties and responsibilities

 Assign tasks and monitor performance of operations teams.

 Achieve quarterly sales targets assigned / Agreed by the Management.

 To plan day to day operations and deliver trainings and conducting audits when needed.

 In collaboration with management, pursue opportunities for growth and development, by developing
industry links for Certification and training services.

 Further development in new regions like hiring and expansion of presence.

 Identify and implement opportunities to improve Business and Suggestions for evolving business areas in Training
and certification Sector.
 RICI Mohammad Abdullah Al Azzaz Co. Ltd.
Job Role; Responsibilities & Authorities
Doc. # IMSPR-06/F01 New Issue Effective date: 20 February 2018 Page 2 of 2

 Support other ‘Business Services / Divisions’ in goal achievement.

 Support sales team in achievement of targets.

 Any additional task assigned by the supervisor.

Authorities

 Hiring and Firing of Resources

 Evaluation of resources
 Pricing strategy approval
 Accepting or rejection of any job / activity.
 Give feedback to management about the performance and impression about the company.

Approved by: Signature of the person with the authority to approve the job description

Date approved: Date upon which the job description was approved
Reviewed: Date when the job description was last reviewed