CBLM (Repaired)

COMPETENCY BASED LEARNING MATERIAL
Sector: ICT
Qualification Title: COMPUTER HARDWARE SERVICING NC II
Unit of Competency Maintain computer systems and networks
Module Title: Maintaining computer systems and networks

ILOCOS SUR NATIONAL HIGH SCHOOL
Vigan City
Gomez St., Vigan City 2700 Ilocos Sur
Date Developed: Document No.

COMPUTER HARDWARE
SERVICING NC II
May 14, 2015 Issued by: Page 1
of 30
Maintaining computer Systems Developed by:
and networks
Dave B. Fontejon, Ed.D. Revision # 00
COMPUTER HARDWARE SERVICING NC II
No. Unit of Competency Module Title Code
1 1. Install Computer Install Computer Systems and

Systems and Networks Networks
2 2. Diagnose and Diagnose and
Troubleshoot Computer Troubleshoot Computer
Systems Systems
3 3. Configure Computer Configure Computer ELC724320

Systems and Networks Systems and Networks
4 4. Maintain Computer Maintain Computer ELC 724319

Systems and Networks Systems and Networks
HOW TO USE THIS COMPETENCY BASED

LEARNING MATERIAL
COMPUTER HARDWARE
SERVICING NC II
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Welcome to the module in Maintaining Computer Systems and
Networks. This module contains training materials and activities for you to
complete.
You are required to go through a learning activities in order to
complete each learning outcome of the module. In each learning outcome
are information Sheets, Self-Checks, Operation Sheets and Job Sheets.
Follow these activities on your own. If you have questions, don’t hesitate to
ask your facilitator for assistance.
The goal of this module is the development of practical skills. To gain
these skills, you must learn basic concepts and terminology. For most part,
you’ll get this information from the Information Sheets.
This module is prepared to help you achieve the required competency,
in Computer Hardware Servicing NCII .
This will be the source of information for you to acquire knowledge
and skills in this particular competency independently and at your own
pace, with minimum supervision or help from your instructor.
Remember to:
Work through all the information and complete the activities in each
section.
Read information sheets and complete the self-check. Suggested
references are included to supplement the materials provided in this
module.
Most probably your trainer will also be your supervisor or manager.
He/she is there to support you and show you the correct way to do things.
You will be given plenty of opportunity to ask questions and practice
on the job. Make sure you practice your new skills during regular work shift.
This way you will improve both your speed and memory and also your
confidence.
Use the Self-checks, Operation Sheets or Job Sheets at the end of
each section to test your own progress.
When you feel confident that you have had sufficient practice, ask
your Trainer to evaluate you. The results of your assessment will be
recorded in your Progress Chart and Achievement Chart.
MODULE CONTENT
UNIT OF COMPETENCY: MAINTAIN COMPUTER SYSTEMS AND NETWORKS

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MODULE TITLE: MAINTAINING COMPUTER SYSTEMS AND NETWORKS
INTRODUCTION:
This module deals with the knowledge, skills, and application towards
Maintaining computer Networks.
SUMMARY OF LEARNING OUTCOMES:
At the end of this module you will be able to :
1. Plan and prepare for the maintenance of computer systems and networks
2. Maintain computer systems
3. Maintain network systems
4. Inspect and test configured/repaired computer system and networks
ASSESSMENT CRITERIA:
1.1 Maintenance planned and prepared with OHS policies and
procedures.
1.2 The materials, tools, equipments and testing devices obtained and
checked.
1.3 Computer systems and networks checked, identified and
maintained with specifications and requirements to conform
with manufacturers
2.1 Appropriate personal protective equipment is used and OHS
policies and procedures are followed
2.2 Normal function of systems and networks is checked in
accordance with manufacturer’s instructions
2.3 Fault or problem in the computer systems and networks is
diagnosed in line with the standard operating procedures.
2.4 Computer systems and networks are configured in line
with the standard operating procedures.
2.5 Unplanned events or conditions are responded to in
accordance with established procedures
3.1 Final inspections are undertaken to ensure that the
configuration done on the systems and networks conforms
with the manufacturer’s instruction/manual
3.2 Computer systems and networks are checked to ensure safe
operation.
3.3 Report is prepared/completed according to company
Requirements.

COMPUTER HARDWARE
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4.1. Identify, explain, and apply OH & S policies and procedures in
maintaining computer systems and networks.
4.2. Identify and explain the use/function of different types of tools,
and testing instruments for maintaining computer systems and
networks.
4.3. Identify and explain different types of cleaning aids, software
diagnostics and anti-viruses used in maintaining computer
systems and networks.
4.4. Disassemble and assemble computer system unit.
4.5. Perform computer system hardware’s preventive maintenance.
4.6. Perform computer system software’s preventive maintenance.
4.7. Inspect and record the condition, and other vital information of
the computer systems and networks.
4.8. Document and record the sequence of events in maintaining
computer systems and networks.
CONDITIONS:
The students/trainees must be provided with the following:
 Writing materials
 References/ Books Manual
 Handouts
 Fully-equipped Router and Switch Hub
 Computer and other Computer Peripherals
And all related tools
ASSESSMENT METHODS:
 Hands-on
 Direct observation
 Practical demonstration
 Oral Questioning

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LEARNING OUTCOME NO. 4
Inspect and test configured/repaired computer system and
Contents:
1. Guidelines for computer and network maintenance
2. Technical term used in computer system and network maintenance

3. Tools and materials used in network testing
4. Disassembly and assembly of computer unit
5. Inspection and recording
Assessment Criteria
4.1. Identify, explain, and apply OH & S policies and procedures in

maintaining computer systems and networks.
4.2. Identify and explain the use/function of different types of tools,
and testing instruments for maintaining computer systems and
networks.
4.3. Identify and explain different types of cleaning aids, software
diagnostics and anti-viruses used in maintaining computer
systems and networks.
4.4. Disassemble and assemble computer system unit.
4.5. Perform computer system hardware’s preventive maintenance.
4.6. Perform computer system software’s preventive maintenance.
4.7. Inspect and record the condition, and other vital information of
the computer systems and networks.
4.8. Document and record the sequence of events in maintaining
computer systems and networks.
Conditions
The students/trainees must be provided with the following:
1. OHS guidelines and policies.

2. PC specifications
3. Network designs
4. Schematic Diagrams
5. Books/magazines
6. Manuals

COMPUTER HARDWARE
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Assessment Method:
ASSESSMENT METHODS:
1. Hands-on
2. Direct observation
3. Practical Demonstration
Learning Experiences
Learning Outcome 4
Inspect and Test the Computer System and Networks
Learning Activities Special Instructions

Read Information sheet 4.3-1 on
guidelines for computer system and
network maintenance
Answer Self Check4.3-1 Compare answer to answer key

4.3-1
1.

Technical term used in computer
system and network maintenance
Answer Self Check4.3-2

Compare answer to answer key
4.3-2

tools and equipment for network
testing
Answer Self Check4.3-3
Compare answer to answer key
4.3-3

COMPUTER HARDWARE
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Proceed to the Computer
Laboratory and Watch a video Trainer Evaluates performance
presentation on Disassembly and using the Performance criteria
assembly of computer units checklist and makes
recommendation
Perform Job Sheet 4.3-1 on
Disassembly and assembly of
computer units
Listen and Observe the Trainer as
he explains and demonstrate on
how to Inspect and record vital
information of the computer
Perform Job Sheet 4.3-2 on Record Trainer Evaluates performance

the vital information of the using the Performance criteria
computer checklist and makes
recommendation

COMPUTER HARDWARE
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INFORMATION SHEET 4.3-1
Guidelines for Computer System and Network Maintenance
Learning Objective:
After reading this INFORMATION SHEET, YOU MUST be able to
observe properly the guidelines for computer system and network
maintenance
Introduction
Computer System and Network maintenance involves the processes,
activities, tools, standards with operating, administering, managing and
maintaining computer system. This commonly applies to computer
networks or computer hardware.
This provides you with much needed knowledge of computer hardware
and networking, enabling you to identify and rectify the onboard computer
hardware, software and network related problems. Computer System and
Network maintenance helps you to understand the hardware specifications
that are required to run operating system and various shipboard application
programs. Also, upgrading of existing hardware / software as and when
required. The main aspect Computer System and Network maintenance is
to eliminate cost for the computer user for troubleshoot, install / configure
the application program and network related problems and there by
charging exorbitant fees.
Before starting computer system and network maintenance you

should observe the following guidelines.
Do,s Don’ts
 Keep the Working Area clean.  Don’t open the CPU without
unplugging or terminating the
To ensure smooth working in on a
electric from the power source.
given task.
It harmful and may result to electric
 Remove unnecessary things/tools
shock.
that are not related to work
specification.  Don’t remove the processor from the
mainboard if not necessary.
To keep organized to during on the
task given. It may damage the processor, if it is
needed make sure that it is handle
 Wear anti-static wrest trap in
properly and place on proper
handling CPU Components.
container.
To prevent static electric sensitive
parts or components of the CPU.
 Wear a thick rubber sole shoe.

COMPUTER HARDWARE
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To prevent Electric shock.
SELF-CHECK 4.3-1
Direction: Complete the table below, list down things you should and
shouldn’t observe in computer system and network maintenance.
Do’s Don’ts

COMPUTER HARDWARE
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ANSWER KEY 4.3-1
Do’s Don’ts
 Don’t open the CPU without
unplugging or terminating
 Keep the Working Area clean.
the electric from the power
To ensure smooth working in source.
on a given task.
It harmful and may result to
electric shock.
 Remove unnecessary  Don’t remove the processor
things/tools that are not from the mainboard if not
related to work specification. necessary.
To keep organized to during It may damage the processor,
on the task given. if it is needed make sure that
it is handle properly and
place on proper container.
 Wear anti-static wrest trap in
handling CPU components.
To prevent static electric
sensitive parts or
components of the CPU.
 Wear a thick rubber sole

shoe.
To prevent Electric shock.

COMPUTER HARDWARE
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Technical Terms Used in Computer System and network
Maintenance
Learning Objective:
After reading this INFORMATION SHEET, YOU MUST be able to gain
familiarization on the different technical terms used in hardware & network
maintenance.
Introduction:
The world of computer system and network maintenance can easily
become confusing. Here is a list of terms to help you decipher the ton of
terms you see and hear about computers, software, and the internet.
 OHS – Occupational Health and Safety

 LAN Card – Local area network interface card.
 Server – is a part of a network. It is a special computer that users on
the network can asses to carry out a particular job.
 Port hub /Port – is a connector on the back of a computer or other
device. A port is either a serial port or a parallel port.
 Modem - (Modulator-Demodulator) The modem is a device that allows
a given computer to share data or otherwise a device which let
computers exchange information
 USB – (Universal Serial Port)
 Scanner- it is an input device that read text or illustration printed on
paper, translates the information into a form that a computer can use.
 Printer - It is a piece of hardware that produces a paper copy (also
known as ‘hardcopy’) of the information generated by the computer.
 Flash drive – a portable storage device which is plug directly to the USB
port.
 Network – a group of computers and associated devices that are
connected by communications facilities.
 OS (Operating system) software that controls the allocation and use of
programs and data that a computer uses.
 Software – programs and data that a computer uses.
 Motherboard – contains the CPU, BIOS, Memory, mass storage
interfaces, serial and parallel ports, expansion slot and all the controllers
required to control standard peripheral devices such as the display
screen, keyboard and disk drive
 UTP – (Unshielded Twisted Pair) least expensive and most popular
network media.
 LAN – Local Area Network, the connection of computers within an
organization or a building.
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 MAN – Metropolitan Area Network, the establishment of connection
among computers within a country or municipality.
 WAN – Wide Area Network, global connection of networked computers.
Otherwise known as the internet.
 Maintenance - is the testing and cleaning of equipment.
 Planning – is both the organizational process of creating and
maintaining a plan; and the psychological process of thinking about the
activities required to create a desired future on some scale
 Computer System - The complete computer made up of the CPU,
memory and related electronics (main cabinet), all the peripheral devices
connected to it and its operating system. Computer systems fall into two
broad divisions: clients and servers. Client machines fall into three
categories from low to high end: laptop, desktop and workstation.
Servers range from small to large: low-end servers, midrange servers and
mainframes.
 Router is a device that forwards data packets between computer
networks, creating an overlay internetwork. A router is connected to two
or more data lines from different networks. When a data packet comes in
on one of the lines, the router reads the address information in the
packet to determine its ultimate destination. Then, using information in
its routing table or routing policy, it directs the packet to the next
network on its journey.
 Server OS- Server OSes are designed from the ground up to provide
platforms for multi-user, frequently business-critical, networked
applications. As such, the focus of such operating systems tends to be
security, stability and collaboration, rather than user interface.

COMPUTER HARDWARE
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SELF-CHECK 4.3-2
Fill in the Blank

Direction: Choose the correct answer from the choices inside the box.
Write your answer in your answer sheet.
Printer
Motherboard
Network
Software
Flash drive
Router
1. The device that forwards data packets between computer networks,

creating an overlay internetwork is called __________.
2. A group of computers and associated devices that are connected
are called ___________.
3. ___________ is portable storage device which is plug directly to the
USB.
4. A _____________ contains the CPU, BIOS, Memory, mass storage
interfaces, serial and parallel ports, expansion slot and all the;
controllers required to control standard peripheral devices such as
the display screen, keyboard and disk drive.
5. It is a piece of hardware that produces a paper copy (also known
as ‘hardcopy’) of the information generated by the computer thru a
____________.
II. Write and explain the following.

Direction: write something base on your understanding, the uses or
function of the following.
1. Flash drive
2. software

COMPUTER HARDWARE
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ANSWER KEY 4.4-2
1. Router
2. Network
3. Flash drive
4. Motherboard
5. Printer
II.
1. Flash drive a portable storage device which is plug directly to the
USB port.
2. Software: programs and data that a computer uses and it is the

system that links the user and the Computer.

COMPUTER HARDWARE
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Tools and Equipment for network testing
Learning Objective:
After reading this information sheet you must be able to identify and
categorized the different tools, and equipment needed for network testing.
Introduction:
A tool is any physical item that can be used to achieve a goal,
especially if the item is not consumed in the process. Informally the word is
also used to describe a procedure or process with a specific purpose. Tool
use by humans dates back millions of years, and other animals are also
known to employ simple tools.
Tools that are used in particular fields or activities may have different
designations such as "instrument", "utensil", "implement", "machine",
"device," or "apparatus". The set of tools needed to achieve a goal is
"equipment". The knowledge of constructing, obtaining and using tools
is technology.
TOOLS and INSTRUMENTS
A screwdriver is a tool, manual or

powered, for turning (driving or
removing) screws.
Pliers are used to hold objects, NOT

to loosen or tighten nuts. They can
also be used to twist wires together
as in electrical connections.

COMPUTER HARDWARE
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WIRE STRIPPER To strip the insulation
of wires in preparation for making
electrical connections with them
Soldering iron A soldering iron is a

tool with a metal tip that gets really
hot. Its job is to transfer heat to
things like wires, transistor leads,
and pads on PCBs
Crimping Tool is a tool use to

crimp/press or connect a connector to
the end of the cable.
LAN Tester is used to check the

type of LAN cables (straight or
cross) as well as possible faults.
Tweezers can be used to hold any small

screws or jumper blocks that are
difficult to hold in you hand

COMPUTER HARDWARE
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Anti-static wrist strap or ground
bracelet is an anti-static device use
to safely ground a person working
on a very sensitive electronic
equipment, to prevent the build-up
of static electricity on their body,
which can result in electrostatic
discharge.
Desoldering pump/Suction pump are

sued to sock away molten solder, leaving
previously joined terminals disconnected
EQUIPMENT
A server is a running instance of an

application (software) capable of
accepting request from the client
and giving responses accordingly
A network switch is a computer

networking device that connects devices
together on a computer network, by
using packet switching to receive,
process and forward data to the
destination device

COMPUTER HARDWARE
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A router is a networking device that
forwards data
packets between computer
networks. A router is connected to
two or more data lines from different
networks (as opposed to a network
switch, which connects data lines
from one single network).
Network cables are used to connect one

network device to other network devices
or to connect two or more computers to
share printer, scanner etc.
SELF-CHECK 4.3-3
COMPUTER HARDWARE
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Direction: Identify and Group the tools and equipment according to its
category. Write your answer in your answer sheet.
1. 2.
3. 4.
5. 6.

COMPUTER HARDWARE
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6. 8.
9. 10.

COMPUTER HARDWARE
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NAME _________________________
TOOLS EQUIPMENT
ANSWER KEY 4.3-3

TOOLS EQUIPMENT
1. Network cable
2. router
3. anti-static wrist wrap
4. LAN Tester
5. Soldering Iron
6. Wire stripper
7. Crimping tool
8. Desoldering tool
9. Screw drivers
10. server
Informative Media 4.3-1

Proceed to Computer Laboratory and watch the video presentation on
how to assemble and disassemble computer unit. Observe the proper
procedure on how to disassemble and assemble a computer unit.
Perform Job Sheet 4.3-1 after watching the video presentation
Disassemble and Assemble Computer Units

Job Sheet 4. 3-1
Title : PC Disassemble and Assemble

Direction: Given the necessary supply/ materials and equipment,
Dissemble and Assemble computer unit, install operating system and
perform trouble shooting
Performance Objectives:
Disassemble and assemble computer units
Install operating system
Perform trouble shooting procedure
Supply/materials : Screwdriver Antistatic Wrist trap
Equipment : Computer Set
Step 1: Open the Case
Open the computer case by removing the side
panels. Find the screws that hold the side
panels in place and remove them (shown in
figure 3 circled in red). The panel is removed
by first sliding it back (figure 4) then lifting it
away from the case (figure 5).
Warning: Case may have sharp edges.
Handle with care to avoid injury.
Step 2: Prepare the Case for Assembly
Three things need to be done before assembly

begins:
• Remove any parts or packaging materials that

may have been shipped inside the case (figure
6).
• Remove the cover for the optical drive. On our
case, we will be removing the cover on the
highest drive bay to mount our DVD drive as
shown in figure 7. Do this by pressing in the
retaining tabs shown in figure 8.
• Make note of the cables pre-installed in the
case. These should be front panel connections for features such as the power
switch, audio jacks and usb ports. If they are not labeled, consult the
manufacturer’s documentation and label them yourself now before other
parts are installed in the case (figure 8).
Step 5: Ground Yourself
Put the grounding strap on your wrist (Figure 10) and connect the other end
to the computer case. If your strap is not equipped with a clip to hook to the
case, find a place to wedge against the metal as shown in figure 11. This will
prevent any buildup of static electricity on your body from damaging the
computer components.
Caution:Static electricity can ruin computer components. Always wear a
grounding strap when handling any internal components.
Step 6: Install
Motherboard
To install the motherboard we
need parts that should have
been included with your
purchased components:
• I/O Bezel is a trim panel

installed in the back of the case that surrounds the interface ports on the
motherboard. It should be included with the motherboard. Figure 12 shows
the contents of the motherboard box.
• Standoffs are installed in the case screw holes to create a riser that
separates the case and motherboard. The screws install into the standoffs as
shown in figure 13. Screws and standoffs should be included with the case,
but it is a good idea to order these items just in case they aren't included.
Follow these steps to install the motherboard in the case:
1. Install the I/O bezel plate into the opening in the back of the case (figure
14). It pushes in from the inside.
2. Install standoffs in the case. The standoffs screw into the motherboard
mounting holes shown in figure 14. Check the screw hole locations on the
motherboard for exact placement.
3. Lower the motherboard into the case and align with the I/O bezel.
4. Install the screws.
Figure 15 shows the motherboard installed in the case. It works best to leave
the screws loose until all of them have been started and the board is aligned
with the bezel.
Caution: To prevent damage to the motherboard it must only contact the

standoffs and screws. All of the standoffs and screws must be installed.
Step 7: Install Hard Drive
The hard drive is the device that stores all of your data. It is 3.5" wide and
needs to be mounted so that you can gain access to the cable connections
on the back (figure 16). If that is not possible you may need to connect
cables before you install the drive. To mount the drive:
1. Find a 3.5" drive bay to install the drive in. If you have trouble finding a
place to mount the drive consult your case documentation for
suggestions.
2. Slide the drive into place until the screw holes on the sides are lined up
with the holes in the case.
Install the screws.
Step 8: Install Optical Drive

The optical drive is 5.25" wide and
is installed in the drive bay that we
removed the cover from in a
previous step. Cable access
considerations apply to this drive
also. To install the drive:
1. Slide the drive into the drive

bay until the screw holes are lined
up and the front of the drive is flush with the front of the case (figure
18). Make sure that it is orientated correctly.
Install the screws.
Step 9: Install the CPU
The CPU is the brain of the

computer. It is installed on the
motherboard in the socket shown
in figure 20.To install the CPU:
1. Find the corner marking

that designates pin 1 of
the CPU as shown in
figure 19. On this AMD
brand processor, the
corner is marked with an
arrow. Consult the
manufacturer's documentation for specific information
about your processor.
2. Lift the small metal rod next to the socket as shown in
figure 20.
3. Find the corresponding marking on the CPU socket and
insert the CPU so that the markings are lined up.
4. Push the rod down to lock the processor in place (figure 21).
Step 10: Install RAM
The RAM is the temporary memory location that the processor works from.
Permanently stored data is pulled from disks and stored in RAM while the
processor works with it. The memory is easy to install:
1. Set the RAM board in the socket as shown in figure 22. Check to see that
the notch in the board is in the correct location. If it is not, turn it around
180º.
2. Press firmly on both ends of the board to set it into the socket. Make sure
the tabs lock into place as shown in figure 23.
Caution: Pressing the boards in when the tab is not aligned could cause
damage to the RAM boards as well as the motherboard.
Step 11: Install the

CPU Fan
The CPU fan is really a combination of

a heat sink and fan together. The unit
draws heat away from the CPU .
To install the fan:
1. Place thermal compound to the CPU following the instructions provided
with the compound.
2. Set the fan assembly on the CPU with mounting tabs aligned.
3. Pull the locking rod down on the fan assembly to lock into place.
4. Connect the fan assembly's power connector to the motherboard. Consult
the manual to determine proper placement.
Caution: Failure to apply thermal compound will result in insufficient

cooling and will cause damage to the CPU and/or motherboard.
Step 12: Install Case Fan

The case fan is usually installed
on the back panel of the case. If
the fan mount is not obvious
consult the case documentation.
To mount the fan:
1. Align the mounting holes by

holding the fan to the mounting
pad on the inside of the case as
shown in figure 25. The fan
needs to be mounted so that it
blows air out of the case.
2. Insert the screws from the outside of the case and tighten.
Step 13: Install Power Supply

Consult your case
documentation for details and
then follow these directions to
install the power supply:
1. Align the mounting holes

in the case and power supply as
shown in figure 26.
2. Insert screws and tighten.
Step 14: Connect

Cables
With all of the components

installed in the case, the jungle of
wires can be daunting. It is
important to consult the motherboard manual in order to make sure proper
connections are made. There are two kinds of connections, power and data.
• Every device that has been installed needs power. In figure 27, the power
supply connectors are shown. The motherboard has two power
connections, and there are two connectors specifically for SATA devices
(drives). The other connectors will run fans and other non-SATA devices.
• Data cables connect drives and front panel devices to the motherboard.
Please consult the motherboard documentation for the exact placement
of connectors.
Warning: Incorrect connections can damage components and cause bodily

injury.
Step 15: Wrap-up
Now that the components are completely installed, the last

thing to do is to reinstall the panels
side on the case. The
computer is now ready to be turned on and to have software
loaded on it. If the computer has problems starting up, check
all component connections and mounting to make sure that
you have hooked everything up correctly. Consult
idualindiv
component manuals for specific troubleshooting information if
problems persist.
Assessment Method :
Actual assessment.
Performance Criteria 4.3-1
Trainee’s Name ________________________________ Date : ________________

Criteria YES NO
1. Unplug from power source.
2. Remove all peripheral attachment.
3. Open the CPU.
4. Remove the power supply
5. Remove hard disk and CD Rom from the CPU case.
6. Remove Video card, Lan card and modem from the

Mainboard/ Motherboard
7. Remove the Mainboard/Motherboard from the CPU

Case.
8. Return the parts to its original place.
9. Install operating System
10. Troubleshoot computer
Comments/ Suggestions:
Installing Windows Server 2008 R2 (using bootable flash drive)
Operation Sheet 4. 3-1
Title : Creating Bootable Flashdrive using Rufus

Direction: Given the necessary supply/ materials and equipment, create a
bootable flash drive using rufus
Performance Objectives:
Create bootable flash drive using rufus
Supply/materials:
1. Flash Drive - recommended size is 8gb.
2. RUFUS - bootable flash drive creator. Download it here -RUFUS 2.1
3. Image file of Window Server 2008 R2.
1. Equipment : Computer compatible with Windows Server 2008 R2 (Refer

to your motherboard manual for this)
Steps:
2. Save the image file of Win Server 2008
R2 and Rufus inside a new folder
3. Right Click or Rufus and Click OK.
4. Make sure of the following:
Device selected must be the flash drive
you will make as bootable flash drive.
Once it was created, It is advise not to
use it as data storage.
MBR for BIOS and UEFI must be
selected in Partition
scheme and target
system type. 
NTFS must be
selected in File System
 Type a new
Volume Label f needed.
Click the ISO image file
button and look for the
image file of Windows
Server 2008 R2. Select
it and click Open,
5.
Click
Start and Click Ok if the warning dialog box appear. Make

sure that no other important file is save on that flash drive.
Special Instruction
Observe your teacher while doing the demonstration on how
to inspect and record vital information of the computer
using the record form provided. Perform Job Sheet 4.3-2
after the demonstration.
Job Sheet 4.3-2
Title : Inspect and Record
Performance Objective: Record the vital information of the computer using

the record form provided
Equipment : Computer Set
Step /Procedure:
 Record the serial Number of the computer parts and components.
 Inspect and record the condition.
 Mark or label the date inspected.
Assessment Method: Actual assessment.
Trainer’s Name: ______________________________ Date: _____________________
Sample Record Form

Work Station Name:____
Brand Serial Remarks/condition
a. Parts Name
b. Monitor
c. Keyboard
d. Mouse
e. Main board/motherboard
f. Hard disk
g. Ram
h. Processor
i. NEC/ Network Card
Performance Criteria 4.3-2
Trainee’s Name ________________________________ Date: ________________
Criteria YES NO
1. Did I record the serial Number of the computer parts and
components?
2. Did I Inspect and record the condition?
3. Did I Mark or label the date Inspected?
Comments/ Suggestions:

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COMPETENCY BASED LEARNING MATERIAL

Qualification Title: COMPUTER HARDWARE SERVICING NC II

Unit of Competency Maintain computer systems and networks

Module Title: Maintaining computer systems and networks

Date Developed: Document No.

No. Unit of Competency Module Title Code

1 1. Install Computer Install Computer Systems and

3 3. Configure Computer Configure Computer ELC724320

4 4. Maintain Computer Maintain Computer ELC 724319

HOW TO USE THIS COMPETENCY BASED

UNIT OF COMPETENCY: MAINTAIN COMPUTER SYSTEMS AND NETWORKS

Date Developed: Document No.

Date Developed: Document No.

Date Developed: Document No.

Inspect and test configured/repaired computer system and

1. Guidelines for computer and network maintenance

2. Technical term used in computer system and network maintenance

4.1. Identify, explain, and apply OH & S policies and procedures in

The students/trainees must be provided with the following:

1. OHS guidelines and policies.

Date Developed: Document No.

Learning Activities Special Instructions

Answer Self Check4.3-1 Compare answer to answer key

Read Information sheet 4.3-2 on

Answer Self Check4.3-2

Read Information sheet 4.3-3 on

Date Developed: Document No.

Perform Job Sheet 4.3-2 on Record Trainer Evaluates performance

Date Developed: Document No.

Guidelines for Computer System and Network Maintenance

Before starting computer system and network maintenance you

Date Developed: Document No.

Date Developed: Document No.

 Wear a thick rubber sole

Date Developed: Document No.

 OHS – Occupational Health and Safety

Date Developed: Document No.

Fill in the Blank

1. The device that forwards data packets between computer networks,

II. Write and explain the following.

Date Developed: Document No.

2. Software: programs and data that a computer uses and it is the

Date Developed: Document No.

TOOLS and INSTRUMENTS

A screwdriver is a tool, manual or

Pliers are used to hold objects, NOT

Date Developed: Document No.

Soldering iron A soldering iron is a

Crimping Tool is a tool use to

LAN Tester is used to check the

Tweezers can be used to hold any small

Date Developed: Document No.

Desoldering pump/Suction pump are

A server is a running instance of an

A network switch is a computer

Date Developed: Document No.

Network cables are used to connect one

Date Developed: Document No.

Date Developed: Document No.

ANSWER KEY 4.3-3

Informative Media 4.3-1

Disassemble and Assemble Computer Units

Title : PC Disassemble and Assemble

Trainee’s Name ________________ Date :

Trainer’s Name: __________ Date: _

Trainee’s Name ________________ Date: