Documente Academic
Documente Profesional
Documente Cultură
(Rev.No.00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. Course Design
Basic Competencies
No. of Hours: 18
Unit of Competency Module Title Learning Nominal
Outcomes Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and
Workplace Workplace convey
Communication Communicatiop workplace
information
1.1.2 Participate in
workplace
meetings and
discussion
1.1.3 Complete
relevant work
related
documents
2. Work in Team 2.1 Working in Team 2.1.1 Describe
Environment Environment team role and
scope
2.1.2 Identify own
role and
responsibility
within a team
2.1.3 Work as a
team
member
3. Practice Career 3.1 Practicing Career 3.1.1 Integrate
Professionalism Professionalism personal
objectives
with
organizationa
l goals
3.1.2 Set and meet
work
priorities
3.1.3 Maintain
professional
growth and
development
4. Practice 4.1 Practicing 4.1.1 Identify
Occupational Occupational hazards and
Health and Safety Health and Safety risks
4.1.2 Evaluate
hazards and
risks
4.1.3 Control
hazards and
risks
4.1.4 Maintain
OHS
awareness
Common Competencies
No. of Hours: 18
Unit of Competency Module Title Learning Nominal
Outcomes Duration
1. Perform Workplace 1.1 Performing 1.1.1 Follow
and Safety Workplace and workplace
Practices Safety Practices procedures
for health,
safety and
security
practices
1.1.2 Deal with
emergency
situations
1.1.3 Maintain safe
personal
presentation
standards
2. Provide Effective 2.1 Providing 2.1.1 Greet
Customer Service Effective customer
Customer Service 2.1.2 Identify
Customer
needs
2.1.3 Deliver
service to
customer
2.1.4 Handle
queries
through
telephone,
fax machine,
internet and
email
2.1.5 Handle
complaints,
evaluation
and
recommenda
tions
3. Observe 3.1 Observing 3.1.1 Follow
Workplace Workplace hygiene
Hygiene Hygiene procedures
Procedures Procedures 3.1.2 Identify and
prevent
hygiene risks
4. Develop and 4.1 Developing and 4.1.1 Seek
Update Industry Updating Industry information
Knowledge Knowledge on the
industry
4.1.2 Update
industry
knowledge
5. Perform Computer 5.1 Performing 5.1.1 Plan and
Operations Computer prepare for
Operations task to be
undertaken
5.1.2 Input data
into
computer
5.1.3 Access
information
using
computer
5.1.4
Procedure/o
utput data
using
computer
system
5.1.5 Maintain
computer
equipment
and systems
Core Competencies
No. of Hours: 105
Direct observation
Assessment Methods:
Oral interview and written test
Observation of individual member in relation to the work activities
of the group
Observation of simulation and or role play involving the
participation of individual member to the attainment of
organizational goal
Case studies and scenarios as a basis for discussion of issues
and strategies in team work
Portfolio Assessment
Interview
Simulation/Role-plays
Observation
Third Party Reports
Exams and Tests
Case study/situation
Written examination
Practical demonstration
Interview/questions
Portfolio of industry information related to trainee’s work
Observation of practical demonstration by the candidate on
preparing, cooking and baking, filling, finishing, decorating and
presenting specialized bakery products
Questions to determine the underpinning knowledge of the
candidate related to tasks to be performed
Review of portfolios of evidence and third party workplace reports of
on-the-job performance of the candidate
Third party/workplace reports of on-the-job performance of the
candidate
Questions about hygiene procedures, commodities, presentation
and decoration techniques and storage requirements to ensure
optimum quality and foods safety
Course Delivery:
Group discussion
Interaction
Plant tour
Symposium
Lecture
Group Discussion
Individual/Group Assignment
Demonstration
Role-play
Tutorial or self-pace
Simulation
Lecture/ Actual Demonstration/ On- the-job training
Video Presentation
Resources:
Facilities:
LO2 . ____________________________________________________________
LO3 . ____________________________________________________________
(Note: Copy format for modules of instructions for Common and Core Competencies)