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o If the image size is large, such as when you scan a large image at a
high resolution, for using some applications, the progress bar may
freeze at 0% due to limitations of the application.
In this case, click the Cancel button on the progress bar, and then
select a smaller area or lower resolution and try scanning again.
o The TWAIN data source may not open correctly from time to time when
the system file is in the NTFS format.
For security reasons, the TWAIN module cannot be written to the
"winnt" directory. For details, contact your system administrator.
o Always close the ScanGear CS main window before you exit the parent
application program.
o The scanner button may not operate after you install the driver. In
this case, restart the system.
4. Notes when using the scanner after switching users in Windows XP/Windows Vista
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